Program, computer and information processing method

Abstract

A new program, computer, and information processing method are provided that enable patient referrals between medical institutions. [Solution] The program causes the computer 10 to function as a registration information receiving means 121, a medical institution registration means 122, a referral information receiving means 123, a medical institution evaluation means 124, a search information receiving means 125, and a search result output means 126, wherein the registration information receiving means 121 receives registration information of medical institutions, the medical institution registration means 122 registers medical institutions based on the received registration information of the medical institutions, the referral information receiving means 123 receives referral information of patients, the medical institution evaluation means 124 changes the evaluation of the registered medical institutions and stores it in the memory unit 11, and when the search information receiving means 125 receives search information for referrals of medical institutions, the search result output means 126 outputs information on candidate medical institutions to which patients will be referred based on the medical institution evaluation information.

Description

[Technical Field]

[0001] The present invention relates to a program, a computer, and an information processing method. [Background technology]

[0002] Conventionally, various medical institution search systems have been known that allow people who wish to receive medical treatment at a medical institution due to an injury, illness, or other problem to search for medical institutions and make reservations at the medical institutions they find (see, for example, Patent Documents 1 and 2). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2021-196679 [Patent Document 2] Japanese Patent Application Publication No. 2018-112941 Summary of the Invention [Problem to be solved by the invention]

[0004] As mentioned above, systems that allow individuals to search for medical institutions have existed for some time, but there has not previously been a system for introducing patients between medical institutions, such as between the referring medical institution and the receiving medical institution.

[0005] The present disclosure has been made in consideration of these points, and aims to provide a new program, computer, and information processing method that allows patient referrals to be made between medical institutions. [Means for solving the problem]

[0006] The program of the present disclosure is A program that causes a computer to function as a registration information receiving means, a medical institution registration means, a referral information receiving means, a medical institution evaluation means, a search information receiving means, and a search result output means, When the registration information receiving means receives the registration information of the medical institution, the medical institution registration means registers the medical institution based on the received registration information of the medical institution, When the referral information receiving means receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution, the medical institution evaluation means changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions, and stores the changed evaluation of the medical institution in an internal or external storage unit of the computer as medical institution evaluation information; When the search information receiving means receives search information for referrals of medical institutions, the search result output means outputs information on candidate medical institutions to which the patient is referred, based on the medical institution evaluation information stored in the storage unit.

[0007] In the program of the present disclosure, the registration information receiving means also receives location information of the medical institution as registration information of the medical institution, and the medical institution registration means includes the location information of the medical institution in the registration information when registering the medical institution; The search result output means may be configured to output information on candidate medical institutions to which the patient may be referred by referring to at least one of the location information contained in the medical institution's registration information, the patient's address, and the patient's registration information including the location desired and registered by the patient.

[0008] In the program of the present disclosure, When the medical institution evaluation means changes the evaluation of a medical institution, it may also refer to the relative positional relationship between the location of the referring medical institution and the location of the referring medical institution, or the relative positional relationship between the patient's registered information, including the patient's address and the location desired and registered by the patient, and the location of the referring medical institution, to change the evaluation of the medical institution.

[0009] In the program of the present disclosure, The medical institution evaluation means may be configured to change the evaluation of the medical institution when a medical professional working at the medical institution is referred to a medical institution outside the framework of the university and medical department from which the medical professional graduated.

[0010] In the program of the present disclosure, the registration information receiving means also receives information on medical departments as registration information of the medical institution, and the medical institution registration means includes information on the medical departments of the medical institution in the registration information when registering the medical institution; The patient referral information received by the referral information receiving means includes information on the medical department, and the medical institution evaluation means performs evaluation for each medical department of the medical institution, When the search information receiving means receives search information for referrals to medical institutions, it also receives information on medical departments, and the search result output means may be configured to output information on the medical departments of the medical institutions as candidates for referral medical institutions.

[0011] In the program of the present disclosure, The search result output means may be configured to send a display instruction signal to the terminal from which the search information for referrals to medical institutions received by the search information receiving means was sent so that the output information on the candidate medical institutions to be referred to is displayed on the terminal.

[0012] In the program of the present disclosure, The display instruction signal transmitted by the search result output means to the terminal may further cause the terminal to display an inquiry instruction for inquiring about the acceptance of the patient at the outputted referral destination medical institution.

[0013] In the program of the present disclosure, The display instruction signal sent by the search result output means to the terminal may further cause the terminal to display information on available beds at the medical institution to which the patient is referred, as well as information on candidate outpatient appointment slots and appointment dates.

[0014] In the program of the present disclosure, causing the computer to further function as a reward providing means; When the referral information receiving means receives patient referral information indicating that a patient will be referred to a candidate medical institution output by the search result output means, the bonus granting means may be configured to grant a bonus to at least one of the referring medical institution and the referring medical institution.

[0015] In the program of the present disclosure, When the referral information receiving means receives patient referral information indicating that the patient will be referred to a candidate medical institution output by the search result output means, the medical institution evaluation means, when changing the evaluation of at least one of the referring medical institution and the referral medical institution, may evaluate the medical institution in a manner different from that when the referral information receiving means received the patient's referral information if the search result output means did not output a candidate medical institution.

[0016] The computer of the present disclosure includes: A computer that functions as a registration information receiving means, a medical institution registration means, a referral information receiving means, a medical institution evaluation means, a search information receiving means, and a search result output means by a control unit executing a program, When the registration information receiving means receives the registration information of the medical institution, the medical institution registration means registers the medical institution based on the received registration information of the medical institution, When the referral information receiving means receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution, the medical institution evaluation means changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions, and stores the changed evaluation of the medical institution in an internal or external storage unit of the computer as medical institution evaluation information; When the search information receiving means receives search information for referrals of medical institutions, the search result output means outputs information on candidate medical institutions to which the patient is referred, based on the medical institution evaluation information stored in the storage unit.

[0017] The information processing method of the present disclosure includes: An information processing method executed by a computer having a control unit, When the control unit receives registration information of the medical institution, the control unit registers the medical institution based on the received registration information of the medical institution; When the control unit receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution, the control unit changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions, and stores the changed evaluation of the medical institution in an internal or external storage unit of the computer as medical institution evaluation information; When the control unit receives search information for referral of a medical institution, the control unit outputs information on candidate medical institutions to be referred based on the medical institution evaluation information stored in the storage unit; Equipped with. [Effects of the Invention]

[0018] According to the program, computer, and information processing method disclosed herein, patients can be introduced between medical institutions. [Brief explanation of the drawings]

[0019] [Figure 1] 1 is a schematic diagram showing a configuration of a system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a flowchart showing the flow of processing in the system according to the present embodiment. [Figure 3] FIG. 10 is a flow diagram showing the processing of a medical institution information collection step in the flow diagram of the system according to the present embodiment. [Figure 4] FIG. 10 is a flow diagram showing the processing of a medical institution registration step in the flow diagram of the system according to the present embodiment. [Figure 5] FIG. 10 is a flow diagram showing the processing of a medical institution evaluation step in the flow diagram of the system according to the present embodiment. [Figure 6] FIG. 10 is a flow diagram showing the processing of a medical institution search step in the flow diagram of the system according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0020] A system 1 according to this embodiment will be described below with reference to the drawings. FIGS. 1 to 6 are diagrams showing the system according to this embodiment. Of these, FIG. 1 is a schematic diagram showing the configuration of the system according to this embodiment. FIG. 2 is a flow diagram showing the processing flow of the system according to this embodiment. FIG. 3 is a flow diagram showing the processing of a medical institution information collection step in the flow diagram of the system according to this embodiment. FIG. 4 is a flow diagram showing the processing of a medical institution registration step in the flow diagram of the system according to this embodiment. FIG. 5 is a flow diagram showing the processing of a medical institution evaluation step in the flow diagram of the system according to this embodiment. FIG. 6 is a flow diagram showing the processing of a medical institution search step in the flow diagram of the system according to this embodiment.

[0021] -System 1- FIG. 1 is a block diagram showing the configuration of a system 1 according to this embodiment. The system 1 according to this embodiment includes a management server (computer 10), a terminal 20 of a referral source medical institution, and a terminal 30 of a referral destination medical institution. For example, the computer 10 is communicably connected to the terminal 20 of the referral source medical institution and the terminal 30 of the referral destination medical institution. The terminal 20 of the referral source medical institution, the terminal 30 of the referral destination medical institution, and the computer 10 may be communicably connected to each other via a communication network such as the Internet. Each component of this system 1 will be described below.

[0022] <Configuration of Computer 10> Computer 10 is a management server that can be used via a communication network such as the Internet. Computer 10 may be provided as a virtual dedicated server built within a physical server accessible via the Internet. Computer 10 has a memory unit 11, a control unit 12, and a communication unit 13. Control unit 12 is configured as a microcomputer including a CPU and semiconductor memory and controls the operation of computer 10. More specifically, by executing programs stored in memory unit 11, control unit 12 functions as medical institution information collection means 120, registration information acceptance means 121, medical institution registration means 122, referral information acceptance means 123, medical institution evaluation means 124, search information acceptance means 125, search result output means 126, and reward provision means 127, thereby enabling the functions of computer 10 to be realized.

[0023] The medical institution information collection means 120 collects information on medical institutions from the Ministry of Health, Labor and Welfare website, the websites of each medical institution, etc., such as the name of the medical institution, address, location information such as latitude and longitude, information on the medical department, available specialist outpatient clinics, affiliated specialists, the universities the specialists graduated from, doctor introduction information including at least one of the doctor's profile and track record, information on the administrator, and consultation hours.

[0024] The registration information receiving means 121 receives registration information of medical institutions from the referring medical institution terminal 20 and the referred medical institution terminal 30. The registration information of medical institutions is information about medical institutions such as the name of the medical institution that referred the patient, such as a clinic, nursing home, or hospital, the name of the medical institution to which the patient is referred, such as a clinic, nursing home, or hospital, location information of the medical institution, the names of universities from which medical personnel working at the medical institution graduated, and the names of medical departments (information about medical departments).

[0025] The medical institution registration means 122 registers a medical institution based on the registration information of the medical institution accepted by the registration information accepting means 121. For example, the medical institution registration means 122 stores in the storage unit 11 the name of the referring medical institution, the name of the referring medical institution including various clinic names, location information of the medical institution, the names of the universities and medical departments of medical personnel working at the medical institution, etc., contained in the registration information of the medical institution accepted by the registration information accepting means 121. At this time, the medical institution registration means 122 compares the registration information of the medical institution accepted from the referring medical institution terminal 20 and the referring medical institution terminal 30 with the information collected by the medical institution information collecting means 120 and adds any missing information. The medical institution registration means 122 also issues an account for the registered medical institution. Examples of the account include a user ID and a password. The medical institution registration means 122 also adds the account information to the medical institution information database serving as the storage unit 11.

[0026] The referral information receiving means 123 receives patient referral information, including at least one of information about the referral medical institution and information about the referral medical institution, from terminals of medical institutions, such as the referral medical institution terminal 20 and the referral medical institution terminal 30. The information about the referral medical institution is information about the medical institution that refers the patient to the medical institution, and includes the name of the medical institution that refers the patient to the medical institution, the name of the referral medical institution including various clinic names, location information of the medical institution that refers the patient to the medical institution, the names of the universities alma maters of medical personnel working at the medical institution that refers the patient to the medical institution, doctor referral information including at least one of the doctor's profile and achievements, and the name of the medical department (information about the medical department). Furthermore, the information about the referral medical institution is information about the medical institution referred to by the referral medical institution, and includes the name of the medical institution to which the patient was referred by the referral medical institution, the name of the referral medical institution including various clinic names, location information of the medical institution to which the patient was referred by the referral medical institution, the names of the universities alma maters of medical personnel working at the medical institution that referred the patient to the medical institution, doctor referral information including at least one of the doctor's profile and achievements, and the name of the medical department.

[0027] When the referral information receiving means 123 receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution from the medical institution's terminal, the medical institution evaluation means 124 stores the received patient referral information in the storage unit 11 as patient referral record information. The medical institution evaluation means 124 also changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions. For example, the greater the number of referrals from the referral source medical institution and the number of referrals from the referral destination medical institution, the higher the evaluation of the medical institution. Conversely, the fewer the number of referrals from the referral source medical institution and the number of referrals from the referral destination medical institution, the lower the evaluation of the medical institution. The medical institution evaluation means 124 also stores the changed evaluation of the medical institution in the storage unit 11 internal to the computer 10 as medical institution evaluation information. Alternatively, the medical institution evaluation means 124 stores the changed evaluation of the medical institution in a storage unit external to the computer 10 as medical institution evaluation information.

[0028] Furthermore, when the location information of a medical institution is included in the registration information of the medical institution, the medical institution evaluation means 124 also refers to the relative positional relationship between the location of the referral medical institution and the location of the referral destination medical institution to change the evaluation of the medical institution. For example, when the search results in the search of multiple locations of referral medical institutions and multiple referral destination medical institutions, the medical institution evaluation means 124 calculates the straight-line distance or the distance of the transportation route between the location of each referral medical institution and the location of the referral destination medical institution, compares the magnitude of the distance (relative positional relationship) between the location of each referral medical institution and the location of the referral destination medical institution, and increases the evaluation of the medical institution in ascending order of the distance between the location of the referral medical institution and the location of the referral destination medical institution. Furthermore, when a search returns multiple referral destination medical institutions, the medical institution evaluation means 124 calculates the straight-line distance or the distance of a transportation route between the patient's residence address, the patient's desired and registered location (including workplace) and other locations specified in the patient's registered information, and the referral destination medical institution, compares the magnitude of the distance (relative positional relationship) between each of the patient's residence address, the patient's desired and registered location (including workplace) and other locations specified in the patient's registered information, and the referral destination medical institution, and ranks the medical institution in descending order of distance between the patient's residence address, the patient's desired and registered location (including workplace) and other locations specified in the patient's registered information, and the referral destination medical institution. The medical institution evaluation means 124 also stores the revised medical institution evaluation as medical institution evaluation information in the internal memory 11 of the computer 10. Alternatively, the medical institution evaluation means 124 stores the revised medical institution evaluation as medical institution evaluation information in an external memory unit of the computer 10.

[0029] Furthermore, the medical institution evaluation means 124 changes the evaluation of the referral destination medical institution when a patient is referred to a medical institution outside the scope of the alma mater and medical department of the medical personnel working at the medical institution. For example, when a patient is referred to a medical institution outside the scope of the alma mater of the medical personnel working at the medical institution, the medical institution evaluation means 124 uses the fact that the patient was deliberately referred to a medical institution outside the scope as an indicator for increasing the evaluation of the referral destination medical institution, and evaluates the referral destination medical institution as having a high evaluation. Furthermore, the medical institution evaluation means 124 changes the evaluation of the referral destination medical institution when a patient is referred to a medical institution outside the scope of the medical department of the medical personnel working at the medical institution. For example, when a patient is referred to a medical institution outside the scope of the medical department of the medical personnel working at the medical institution, the medical institution evaluation means 124 uses the fact that the patient was deliberately referred to a medical institution outside the scope as an indicator for increasing the evaluation of the referral destination medical institution, and evaluates the referral destination medical institution as having a high evaluation.

[0030] Furthermore, the medical institution evaluation means 124 performs evaluation for each medical department of the medical institution. For example, the greater the number of referrals per medical department at the referring medical institution and the greater the number of referrals per medical department at the referring medical institution, the higher the evaluation of the medical institution by the medical institution evaluation means 124. On the other hand, the fewer the number of referrals per medical department at the referring medical institution and the fewer the number of referrals per medical department at the referring medical institution, the lower the evaluation of the medical institution. Furthermore, the medical institution evaluation means 124 stores the changed evaluation of the medical institution as medical institution evaluation information in the internal memory 11 of the computer 10. Alternatively, the medical institution evaluation means 124 stores the changed evaluation of the medical institution as medical institution evaluation information in an external memory unit of the computer 10.

[0031] The medical institution evaluation means 124 also evaluates medical institutions based on the number of referrals for each patient disease. For example, the medical institution evaluation means 124 calculates the number of referrals for each medical department at the referring medical institution and the number of referrals for each patient disease at the referring medical institution, and the more diseases the referred patients have, the higher the evaluation of the medical institution. On the other hand, the medical institution evaluation means 124 calculates the number of referrals for each medical department at the referring medical institution and the number of referrals for each patient disease at the referring medical institution, and the fewer diseases the referred patients have, the lower the evaluation of the medical institution. The medical institution evaluation means 124 also stores the changed evaluation of the medical institution as medical institution evaluation information in the internal memory 11 of the computer 10. Alternatively, the medical institution evaluation means 124 stores the changed evaluation of the medical institution as medical institution evaluation information in an external memory unit of the computer 10.

[0032] Furthermore, when the referral information receiving means 123 receives patient referral information indicating that the patient will be referred to a candidate referral medical institution output by the search result output means 126, the medical institution evaluation means 124, when changing the evaluation of at least one of the referring medical institution and the referral medical institution, evaluates the medical institution in a manner different from that when the referral information receiving means 123 receives the patient's referral information when the search result output means 126 does not output a candidate referral medical institution. Specifically, the medical institution evaluation means 124 increases the evaluation of the referring medical institution and the referral medical institution when the patient is actually referred to the medical institution using the system 1, compared to when the search result output means 126 does not output a candidate referral medical institution, i.e., when the system 1 is not used. To increase the evaluation, a method such as awarding points that allow the patient to receive more preferential treatment compared to when the patient is referred to the medical institution without using the system 1 is used.

[0033] The search information receiving means 125 receives search information for referrals of medical institutions. Specifically, the search information receiving means 125 receives search information such as the name of the referring medical institution, the name of the referring medical institution including various clinic names, location information of the medical institution, the names of universities from which medical personnel working at the medical institution graduated, and the names of medical departments, for at least one of the referring medical institution and the referred medical institution.

[0034] Furthermore, the search information receiving means 125 also receives information on medical departments when receiving search information for referrals to medical institutions.

[0035] The search result output means 126 outputs information on candidate medical institutions to which the patient is referred, based on the search information received by the search information receiving means 125 and the medical institution evaluation information stored in the storage unit 11. Specifically, the search result output means 126 searches the medical institution evaluation information for information identical to each piece of information included in the search information, and outputs information on candidate medical institutions to which the patient is referred in order of the number of matching pieces of information as a result of the search.

[0036] Furthermore, when the location information of a medical institution is included in the medical institution's registration information, the search result output means 126 also references at least one of the location information included in the medical institution's registration information and the patient's registration information, such as the patient's address, the patient's desired location to register (including the workplace), and outputs information on candidate medical institutions to which the patient will be referred. At this time, the search result output means 126 searches the medical institution evaluation information for information identical to each piece of information included in the search information, calculates the straight-line distance or the length of the transportation route between the location information included in the medical institution's registration information and the patient's registered information, such as the patient's address, the patient's desired location to register (including the workplace), and outputs information on candidate medical institutions to which the patient will be referred in order of the number of matching pieces of information and the shortest straight-line distance or the length of the transportation route between the location information included in the medical institution's registration information and the patient's registered information, such as the patient's address, the patient's desired location to register (including the workplace).

[0037] Furthermore, the search result output means 126 outputs information on candidate medical departments of medical institutions as candidates for referral medical institutions, on the condition that information on medical departments has also been accepted when accepting search information for referral of medical institutions. Specifically, the search result output means 126 searches the medical institution evaluation information for information identical to the information on medical departments included in the search information, and outputs information on candidate medical institutions for referral in order of the number of matching information on medical departments as a result of the search.

[0038] The search result output means 126 also transmits a display instruction signal to the terminal that transmitted the search information for referrals of medical institutions received by the search information receiving means 125, to display the output information on candidate referral medical institutions on the terminal that transmitted the search information for referrals of medical institutions. The display instruction signal transmitted by the search result output means 126 to the terminal further displays a query instruction on the terminal to inquire about the acceptance of the patient at the output referral medical institution. For example, a query instruction button is displayed to further display the output query instruction on the terminal to inquire about the acceptance of the patient at the output referral medical institution. Pressing the query instruction button supports the inquiry to the referral medical institution about the acceptance of the patient. The display signal of the query instruction button is linked to available bed information and candidate outpatient appointment slot and appointment date information, and can also display available bed information and candidate outpatient appointment slot and appointment date information. The candidate outpatient appointment slot and appointment date information includes information on appointment slots, such as available days and time slots for available beds, and information on appointment slots, such as one or more desired appointment dates and times.

[0039] The display instruction signal sent by the search result output means 126 to the terminal causes the terminal to further display the output information on available beds at the medical institution to which the patient is referred, as well as information on candidate outpatient appointment slots and appointment dates.

[0040] The reward granting means 127 grants a reward to the medical institution. When the referral information receiving means 123 receives patient referral information indicating that the patient will be referred to a candidate medical institution output by the search result output means 126, the reward granting means 127 grants a reward to at least one of the referral source medical institution and the referral destination medical institution. The reward granted to the medical institution is points or the like that can be used to receive some kind of preferential treatment.

[0041] Such a configuration of the system 1 allows for more effective patient referrals between hospitals in medical institutions, and also provides motivation for using the system 1.

[0042] The programs executed by the control unit 12 are not limited to those stored in the storage unit 11. The programs executed by the control unit 12 may be those transmitted from an external device to the control unit 12 via the communication unit 13, those stored in a storage medium such as a USB memory attached to the computer 10, or those stored in a computer other than the computer 10 (for example, a cloud server).

[0043] The storage unit 11 is configured with a hard disk drive (HDD), a random access memory (RAM), a read only memory (ROM), a solid state drive (SSD), etc. The storage unit 11 stores various programs including a program executed by the control unit 12.

[0044] The communication unit 13 is, for example, a wired LAN (Local Area Network) module, a wireless LAN module, or the like, and includes an interface for wired or wireless communication. That is, the communication unit 13 is configured with a communication interface configured to communicate with the referring medical institution terminal 20 and the referred medical institution terminal 30 via a communication network. The communication unit 13 also transmits a display instruction signal to the referring medical institution terminal 20 and the referred medical institution terminal 30 so that the output information is displayed on the referring medical institution terminal 20 and the referred medical institution terminal 30.

[0045] <Referral Source Medical Institution Terminal 20 and Referral Destination Medical Institution Terminal 30> The referring medical institution terminal 20 and the referred medical institution terminal 30 each have a network interface, a control unit, a touch panel, a display unit, a camera, a memory unit, etc. The network interface, the touch panel, the display unit, the camera, the memory unit, etc. are each electrically connected to the control unit via a bus, etc.

[0046] The referring medical institution terminal 20 is a terminal used in a relatively large medical institution with a predetermined number of hospital beds. The referring medical institution terminal 20 can access the computer 10 by using a login ID and password.

[0047] The referral destination medical institution terminal 30 is a terminal used in a medical institution that does not have a predetermined number of hospital beds. The referral destination medical institution terminal 30 can access the computer 10 by using a login ID and password.

[0048] Using the referring medical institution terminal 20 and the referred medical institution terminal 30, the operator sends the patient's referral information to the computer 10. At this time, the DPC code associated with each patient is sent to the computer 10 along with information that the referral has been made and information about the medical treatment. The patient's referral information includes the referring medical institution, the referred medical institution, attribute information such as the patient's age, sex, and underlying disease, the patient's symptoms, information about the referring medical department, information about the referring doctor, information about the referring doctor, and the DPC (Diagnosis Procedure Combination) code.

[0049] Next, the flow of information processing of the system 1 will be explained with reference to the drawings. The operation of the system 1 described below is performed by the control unit 12 of the computer 10 executing a program stored in the storage unit 11. As shown in Fig. 2, the system 1 goes through the steps of a medical institution information collection step, a medical institution registration step, a medical institution evaluation step, and a medical institution search step.

[0050] -Medical institution information collection process- 3, first, the medical institution information collecting means 120 collects information on medical institutions from the Ministry of Health, Labor and Welfare website, the websites of each medical institution, etc., such as the name of the medical institution, address, location information such as latitude and longitude, information on medical departments, available specialist outpatient clinics, affiliated specialists, alma mater of the specialists, doctor referral information including at least one of the doctor's profile and track record, information on the administrator, and consultation hours (step S10). In this way, the medical institution information collecting means 120 acquires various information on medical institutions.

[0051] -Medical institution registration process- Next, the registration information receiving means 121 receives registration information of the medical institution from the referral source medical institution terminal 20 and the referral destination medical institution terminal 30. Then, as shown in Fig. 4, the medical institution registration means 122 issues an account for the registered medical institution and adds account information to the medical institution information database (step S20). At this time, the medical institution registration means 122 compares the registration information of the medical institution received from the referral source medical institution terminal 20 and the referral destination medical institution terminal 30 with the information collected by the medical institution information collecting means 120, and adds any missing information.

[0052] -Medical institution evaluation process- 5, patient referral information including at least one of information on the referring medical institution and information on the referring medical institution is sent to computer 10 from the terminals of medical institutions, such as referring medical institution terminal 20 and referring medical institution terminal 30 (step S30). When the patient referral information is sent to computer 10, referral information receiving means 123 receives the patient referral information. Then, when the referral information receiving means 123 receives the patient referral information, it stores the received patient referral information in storage unit 11 as patient referral performance information, and changes the evaluation of at least one of the referring medical institution and the referring medical institution among the registered medical institutions (step S40).

[0053] -Medical institution search process- Here, as shown in FIG. 6, when a search for a referral destination medical institution is performed from a medical institution terminal such as the referral source medical institution terminal 20 and the referral destination medical institution terminal 30, the search information is sent to the computer 10 (step S50). The search information sent to the computer 10 is accepted by the search information accepting means 125. Next, the search result output means 126 outputs information on one or more candidate medical institutions or doctors to be referred based on the search information accepted by the search information accepting means 125 and the medical institution evaluation information stored in the storage unit 11 (step S60). When outputting information on multiple candidate medical institutions or doctors to be referred, the search result output means 126 prioritizes and outputs each piece of information.

[0054] Next, the search result output means 126 transmits a display instruction signal to the referring medical institution terminal 20 and the referring medical institution terminal 30, which are the terminals from which the search information for referring medical institutions received by the search information receiving means 125 was sent, so that the output information on the referral destination medical institution or doctor candidates is displayed on these terminals (step S70). At this time, a query instruction button is also displayed to further display on the terminal a query instruction for inquiring about the acceptance of the patient at the output referring medical institution.

[0055] When a patient is actually referred to a candidate medical institution presented by the system 1, the patient referral record information is stored in the storage unit 11, and the medical institution evaluation means 124 changes the evaluation of at least one of the referring medical institution and the referred medical institution among the registered medical institutions (step S80). Furthermore, when the referral information receiving means 123 receives patient referral information that a patient will be referred to a candidate medical institution output by the search result output means 126, the reward granting means 127 grants a reward to at least one of the referring medical institution and the referred medical institution as an incentive for the patient being referred using the system 1.

[0056] According to the system 1 of this embodiment configured as described above, the program causes the computer 10 to function as a registration information receiving means 121, a medical institution registration means 122, a referral information receiving means 123, a medical institution evaluation means 124, a search information receiving means 125, and a search result output means 126. When the registration information receiving means 121 receives registration information of a medical institution, the medical institution registration means 122 registers the medical institution based on the received registration information of the medical institution. When the referral information receiving means 123 receives patient referral information including at least one of information on the referring medical institution and information on the referred medical institution, the medical institution evaluation means 124 changes the evaluation of at least one of the registered medical institutions, namely the referring medical institution and the referred medical institution, and stores the changed evaluation of the medical institution as medical institution evaluation information in a memory unit 11 inside or outside the computer 10. When the search information receiving means 125 receives search information for a medical institution referral, the search result output means 126 outputs information on candidate medical institutions to be referred to based on the medical institution evaluation information stored in the memory unit 11. To explain in more detail, various medical institution search systems have been known in the past that allow people who wish to receive medical treatment at a medical institution due to an injury, illness, or other problem to search for medical institutions and make reservations at the medical institutions they search for. However, while systems that allow individuals to search for medical institutions have existed, there has not been a patient referral system between medical institutions that introduces patients between referring medical institutions and referring medical institutions. Therefore, the above configuration makes it possible to more effectively introduce patients between medical institutions and also provides motivation to use system 1.

[0057] Furthermore, in the program according to this embodiment, as described above, the registration information receiving means 121 may also receive location information of the medical institution as registration information of the medical institution, the medical institution registration means 122 may include the location information of the medical institution in the registration information when registering the medical institution, and the search result output means 126 may output information on candidate medical institutions to which the medical institution will be referred by referring to at least any of the location information included in the registration information of the medical institution and the patient's registration information including the patient's address and the patient's desired location to register. In this case, a search for medical institutions can be performed by referring to the location information in the patient's registration information including the medical institution or the patient's address and the patient's desired location to register.

[0058] Furthermore, in the program according to this embodiment, as described above, when the medical institution evaluation means 124 changes the evaluation of a medical institution, it may also refer to the relative positional relationship between the location of the referral originating medical institution and the location of the referral destination medical institution, or the relative positional relationship between the patient's registered information, including the patient's address and the location desired and registered by the patient, and the location of the referral destination medical institution, to change the evaluation of the medical institution. In this case, the evaluation of the medical institution can be changed based on the distance between the referral originating medical institution and the referral destination medical institution.

[0059] Furthermore, in the program according to this embodiment, as described above, the medical institution evaluation means 124 may be configured to change the evaluation of the medical institution when a patient is referred to a medical institution that is outside the framework of the alma mater and medical department of the medical personnel working at the medical institution. In this case, when a patient is referred to a medical institution that is outside the framework of the medical institution and medical department, the evaluation of the medical institution can be changed.

[0060] Furthermore, in the program according to this embodiment, as described above, the registration information receiving means 121 receives information on medical departments as registration information for a medical institution, the medical institution registration means 122 includes information on the medical departments of the medical institution in the registration information when registering the medical institution, the referral information receiving means 123 includes information on the medical departments in the referral information for patients received, the medical institution evaluation means 124 performs evaluation for each medical department of the medical institution, and when the search information receiving means 125 receives information on the medical departments when receiving search information for referrals from a medical institution, the search result output means 126 may output information on the medical departments of the medical institution as candidates for referral destination medical institutions. In this case, the evaluation of medical institutions can be performed for each medical department.

[0061] Furthermore, in the program according to this embodiment, as described above, the search result output means 126 may be configured to transmit a display instruction signal to the terminal so as to display the output information on the candidate medical institutions to be referred to on the terminal that transmitted the search information for the referral of the medical institution accepted by the search information accepting means 125. In this case, the search results of the medical institutions can be output on the terminal.

[0062] Furthermore, in the program according to this embodiment, as described above, the display instruction signal transmitted to the terminal by the search result output means 126 may further cause the terminal to display an inquiry instruction for inquiring about the patient's acceptance at the referred medical institution. In this case, for example, an inquiry instruction button for inquiring about the patient's acceptance at the referred medical institution can be displayed.

[0063] Furthermore, in the program according to this embodiment, as described above, the display instruction signal sent to the terminal by the search result output means 126 may also cause the terminal to further display the output information on available beds at the medical institution to which the patient is referred, as well as candidate information on outpatient appointment slots and appointment dates. In this case, the information on available beds and candidate information on outpatient appointment slots and appointment dates can also be displayed on the terminal that sent the signal.

[0064] Furthermore, in the program according to this embodiment, as described above, the computer 10 may further function as a reward granting means 127, and when the referral information receiving means 123 receives patient referral information indicating that a patient will be referred to a candidate referral destination medical institution output by the search result output means 126, the reward granting means 127 may grant a reward to at least one of the referring medical institution and the referral destination medical institution. In this case, when a patient is actually referred to a medical institution presented by the system 1, a reward can be granted to at least one of the referring medical institution and the referral destination medical institution.

[0065] The program, computer 10, and information processing method according to the present disclosure are not limited to the above-described aspects, and various modifications can be made.

[0066] In the present embodiment, the medical institution evaluation means 124 has been described as ranking medical institutions higher in the order of the shortest distance between the location of the referring medical institution and the location of the referred medical institution when the location information of the medical institution is included in the medical institution's registration information, and ranking medical institutions higher in the order of the shortest distance between the location of the patient's residence address, a location specified in the patient's registration information including the patient's desired and registered location, and the location of the referred medical institution, but this is not limited to this. For example, if other information is given importance, the medical institution evaluation means 124 may rank medical institutions higher not in the order of the shortest distance between the location of the referring medical institution and the location of the referred medical institution, and not in the order of the shortest distance between the location of the patient's residence address, a location specified in the patient's registration information including the patient's desired and registered location, and the location of the referred medical institution.

[0067] The medical institution evaluation means 124 can also change the evaluation of at least one of the referral destination medical institution and the referral originating medical institution, including evaluations from patients received through referrals. For example, the medical institution evaluation means 124 uses a high evaluation of at least one of the referral destination medical institution and the referral originating medical institution from a patient received through referral as an indicator for increasing the evaluation of at least one of the referral destination medical institution and the referral originating medical institution, and evaluates at least one of the referral destination medical institution and the referral originating medical institution as having a high evaluation. On the other hand, the medical institution evaluation means 124 uses a low evaluation of at least one of the referral destination medical institution and the referral originating medical institution from a patient received through referral as an indicator for decreasing the evaluation of at least one of the referral destination medical institution and the referral originating medical institution, and evaluates at least one of the referral destination medical institution and the referral originating medical institution as having a low evaluation.

[0068] Furthermore, if the system 1 is available on the terminal 20 of the medical institution that is the source of the referral, the system 1 does not have to be available on the terminal 30 of the medical institution to which the patient is referred. In this case, even if the system 1 is not available on the terminal 30 of the medical institution to which the patient is referred, a reservation can be made at the medical institution from the information on candidate outpatient appointment slots and appointment dates. [Explanation of symbols]

[0069] 1: System 10: Computer 11: Storage section 12: Control section 13: Communications Department 20: Referral medical institution terminal 30: Referral medical institution terminal 120: Medical institution information collection method 121: Registration information acceptance means 122: Medical institution registration means 123: Referral information reception means 124: Medical Institution Evaluation Instrument 125: Search information reception means 126: Search result output means 127: Means of granting benefits

Claims

1. A program that causes a computer to function as a registration information receiving means, a medical institution registration means, a referral information receiving means, a medical institution evaluation means, a search information receiving means, and a search result output means, When the registration information receiving means receives the registration information of the medical institution, the medical institution registration means registers the medical institution based on the received registration information of the medical institution, When the referral information receiving means receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution, the medical institution evaluation means changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions, and stores the changed evaluation of the medical institution in an internal or external storage unit of the computer as medical institution evaluation information; When the search information receiving means receives search information for referral of a medical institution, the search result output means outputs information on candidate medical institutions to be referred to based on the medical institution evaluation information stored in the storage unit; The medical institution evaluation means is a program that increases the evaluation of the referral source and referral destination medical institutions the greater the number of referrals made by the referral source medical institution and the referral destination medical institution.

2. the registration information receiving means also receives location information of the medical institution as registration information of the medical institution, and the medical institution registration means includes the location information of the medical institution in the registration information when registering the medical institution; The program of claim 1, wherein the search result output means outputs information on candidate medical institutions to which the patient may be referred by referring to at least one of the location information contained in the medical institution's registration information, the patient's address, and the patient's registration information, including the location desired and registered by the patient.

3. The program of claim 2, wherein when the medical institution evaluation means changes the evaluation of a medical institution, it also refers to the relative positional relationship between the location of the referring medical institution and the location of the referring medical institution, or the relative positional relationship between the patient's registered information, including the patient's address and the location desired and registered by the patient, and the location of the referring medical institution.

4. 2. The program according to claim 1, wherein the medical institution evaluation means changes the evaluation of the medical institution when a medical professional working at the medical institution is referred to a medical institution outside the framework of the alma mater and medical department of the medical professional.

5. the registration information receiving means also receives information on medical departments as registration information of the medical institution, and the medical institution registration means includes information on the medical departments of the medical institution in the registration information when registering the medical institution; The patient referral information received by the referral information receiving means includes information on the medical department, and the medical institution evaluation means performs evaluation for each medical department of the medical institution, The program according to claim 1, wherein when the search information receiving means receives search information for referrals to medical institutions and also receives information on medical departments, the search result output means outputs information on the medical departments of the medical institutions as candidates for referral medical institutions.

6. The program of claim 1, wherein the search result output means sends a display instruction signal to the terminal from which the search information for referrals to medical institutions received by the search information receiving means was sent so that the output information on the candidate medical institutions to be referred to is displayed on the terminal.

7. 7. The program according to claim 6, wherein the display instruction signal sent by the search result output means to the terminal further causes the terminal to display an inquiry instruction for inquiring about the acceptance of the patient at the medical institution to which the patient is referred.

8. The program of claim 6, wherein the display instruction signal sent by the search result output means to the terminal further causes the terminal to display information on available beds at the medical institution to which the patient is referred, as well as information on candidate outpatient appointment slots and appointment dates.

9. causing the computer to further function as a reward providing means; The program of claim 1, wherein when the referral information receiving means receives patient referral information indicating that a patient will be referred to a candidate medical institution output by the search result output means, the bonus granting means grants a bonus to at least one of the referring medical institution and the referring medical institution.

10. The program of claim 1, wherein when the referral information receiving means receives patient referral information indicating that the patient will be referred to a candidate referral medical institution output by the search result output means, the medical institution evaluation means, when changing the evaluation of at least one of the referring medical institution and the referral medical institution, evaluates the medical institutions so as to increase the evaluation of the referring medical institution and the referral medical institution compared to when the referral information receiving means received the patient's referral information if the search result output means had not output a candidate referral medical institution.

11. A computer that functions as a registration information receiving means, a medical institution registration means, a referral information receiving means, a medical institution evaluation means, a search information receiving means, and a search result output means by a control unit executing a program, When the registration information receiving means receives the registration information of the medical institution, the medical institution registration means registers the medical institution based on the received registration information of the medical institution, When the referral information receiving means receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution, the medical institution evaluation means changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions, and stores the changed evaluation of the medical institution in an internal or external storage unit of the computer as medical institution evaluation information; When the search information receiving means receives search information for referral of a medical institution, the search result output means outputs information on candidate medical institutions to which the patient is referred based on the medical institution evaluation information stored in the storage unit. The medical institution evaluation means is a computer that increases the evaluation of the referral source and referral destination medical institutions the greater the number of referrals from the referral source medical institution and the number of referrals from the referral destination medical institution.

12. An information processing method executed by a computer having a control unit, When the control unit receives registration information of the medical institution, the control unit registers the medical institution based on the received registration information of the medical institution; When the control unit receives patient referral information including at least one of information on the referral source medical institution and information on the referral destination medical institution, the control unit changes the evaluation of at least one of the referral source medical institution and the referral destination medical institution among the registered medical institutions, and stores the changed evaluation of the medical institution in an internal or external storage unit of the computer as medical institution evaluation information; When the control unit receives search information for referral of a medical institution, the control unit outputs information on candidate medical institutions to be referred based on the medical institution evaluation information stored in the storage unit; Equipped with In this information processing method, the control unit increases the evaluation of the referral source medical institution and the referral destination medical institution as the number of referrals from the referral source medical institution and the number of referrals from the referral destination medical institution increase.

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