Information processing system, information management server, information management method, and program

Abstract

To perform procedures without increasing the burden on applicants and business operators.SOLUTION: An information processing system includes: a storage unit that stores user information, which is a user's personal information; a user terminal response unit that generates key information associated with a procedure in response to a request from a user terminal, and transmits image information on a code image in which the key information is embedded to the user terminal; and a business operator terminal response unit that determines whether to transmit procedure information, which is the user's personal information used in the procedure, to a business operator terminal in response to a request from the business operator terminal that has acquired the key information by reading the code image displayed on the user terminal, and transmits the procedure information to the business operator terminal when determining to transmit the procedure information to the business operator terminal.SELECTED DRAWING: Figure 8

Description

[Technical Field]

[0001] The present invention relates to an information processing system, an information management server, an information management method, and a program. [Background technology]

[0002] Various procedures such as membership registration and application for admission are carried out at bank tellers, department store counters, cram school reception desks, etc. When carrying out procedures in person, for example, an applicant fills out an application form or the like with their name, address, etc. and submits it to a business such as a bank. The business then verifies the applicant's identity and intention based on the entered information and completes the procedure by entering data, etc. Patent Document 1 discloses a technology for character recognition of image data of a completed credit card application form. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2005-56099 Summary of the Invention [Problem to be solved by the invention]

[0004] However, when carrying out the procedure, applicants must fill out application forms, etc., which creates the problem of time and effort for applicants. In addition, because the application forms contain a large amount of personal information, they must be stored and handled carefully, which places an administrative burden on businesses.

[0005] The present invention has been made in consideration of these circumstances, and its purpose is to provide an information processing system, an information management server, an information management method, and a program that enable procedures to be carried out without increasing the burden on applicants and businesses. [Means for solving the problem]

[0006] In order to solve the above-mentioned problems, an information processing system according to the present invention is an information processing system including a user terminal, a business operator terminal, and an information management server, wherein the user terminal: a first selection result in which the user selects personal information to be used in the procedure by operating a selection screen notified by the information management server, and the first selection result in which the user selects whether or not to consent to the disclosure of the user's personal information corresponding to the first selection result to the business operator at the destination of the procedure by operating a consent confirmation screen notified to the user terminal in response to the information management server receiving the first selection result from the user terminal; The information management server transmits the No. 1 The information management server requests procedural information, which is personal information of the user, according to the selection result, and the information management server has a storage unit that stores user information, which is personal information of the user, and a storage unit that stores the user information from the user terminal. No. 1 Receive the selection results and receiving the second selection result from the user terminal by notifying the user terminal of the consent confirmation screen in response to the user's consent, and if the received second selection result indicates that the user agrees, The system has a user terminal response unit that sends image information of a code image embedded with key information linked to the procedure to the user terminal, and a business operator terminal response unit that determines whether to send the procedure information to the business operator terminal in response to a request for the procedure information from the business operator terminal that obtained the key information by reading the code image displayed on the user terminal, and if it determines that the procedure information should be sent to the business operator terminal, sends the procedure information to the business operator terminal.

[0007] In order to solve the above-mentioned problems, the information management server according to the present invention includes a storage unit for storing user information, which is personal information of a user, and a user terminal for selecting personal information to be used for a procedure. No. 1 Receive the selection results a consent confirmation screen is notified to the user terminal in response to the user's request, and a second selection result is received from the user terminal in which the user has selected whether or not to consent to the disclosure of the user's personal information corresponding to the first selection result being disclosed to the business operator at the procedure destination by the user operating the consent confirmation screen, and if the received second selection result indicates that the user agrees, a user terminal response unit that generates key information linked to the procedure and transmits image information of a code image in which the key information is embedded to the user terminal; and a business operator terminal that acquires the key information by reading the code image displayed on the user terminal and transmits the image information of the code image to the user terminal. No. 1 In response to a request for procedural information, which is the user's personal information according to the selection result, the device has a business operator terminal response unit that determines whether or not to send the procedural information, which is the user's personal information to be used in the procedure, to the business operator terminal, and if it determines that the procedural information should be sent to the business operator terminal, sends the procedural information to the business operator terminal.

[0008] In order to solve the above-mentioned problems, the information management method according to the present invention is an information management method performed by a computer having a storage unit that stores user information, which is personal information of a user, and a user terminal response unit that selects personal information to be used for a procedure from a user terminal. No. 1 Receive the selection results a consent confirmation screen is notified to the user terminal in response to the user's request, and a second selection result is received from the user terminal in which the user has selected whether or not to consent to the disclosure of the user's personal information corresponding to the first selection result being disclosed to the business operator at the procedure destination by the user operating the consent confirmation screen, and if the received second selection result indicates that the user agrees, generating key information linked to the procedure, transmitting image information of a code image in which the key information is embedded to the user terminal, and a business operator terminal response unit reading the code image displayed on the user terminal and transmitting the key information from the business operator terminal; No. 1 In response to a request for procedural information, which is the user's personal information according to the selection result, a determination is made as to whether or not to send the procedural information, which is the user's personal information to be used in the procedure, to the business operator terminal, and if it is determined that the procedural information should be sent to the business operator terminal, the procedural information is sent to the business operator terminal.

[0009] In addition, in order to solve the above-mentioned problems, the present invention is a program for operating a computer as the information management server described above, and for causing the computer to function as each part of the information management server. [Effects of the Invention]

[0010] According to the present invention, procedures can be carried out without increasing the burden on applicants and businesses. [Brief explanation of the drawings]

[0011] [Figure 1] 1 is a block diagram showing an example of the configuration of a procedural information linkage system 1 to which an information management server 20 according to an embodiment is applied. [Figure 2] 1 is a sequence diagram showing the flow of processing performed by the procedural information linkage system 1 according to the embodiment. [Figure 3] 1 is a sequence diagram showing the flow of processing performed by the procedural information linkage system 1 according to the embodiment. [Figure 4]1A and 1B are diagrams showing examples of images displayed on a user terminal 10 according to an embodiment. [Figure 5] 1A and 1B are diagrams showing examples of images displayed on a user terminal 10 according to an embodiment. [Figure 6] 1A and 1B are diagrams showing examples of images displayed on a user terminal 10 according to an embodiment. [Figure 7] 1A and 1B are diagrams showing examples of images displayed on a user terminal 10 according to an embodiment. [Figure 8] 2 is a block diagram showing an example of the configuration of an information management server 20 according to the embodiment. FIG. [Figure 9] FIG. 2 is a diagram showing an example of the configuration of user information 220 according to the embodiment. [Figure 10] A figure showing an example of the configuration of procedure history information 221 related to the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0012] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0013] <Configuration of Procedural Information Linkage System 1> The procedure information linkage system 1 is a system that provides procedure services. In the procedure services, various procedures are carried out by each business operator in response to a request from a user.

[0014] 1 is a block diagram showing an example configuration of a procedural information linkage system 1 to which an information management server 20 according to an embodiment is applied. The procedural information linkage system 1 includes, for example, a user terminal 10, an information management server 20, and a business operator terminal 30. These components of the procedural information linkage system 1 (the user terminal 10, the information management server 20, and the business operator terminal 30) are connected to each other so as to be able to communicate with each other via a communication network NW.

[0015] The user terminal 10 is a computer with communication capabilities, such as a smartphone, a mobile phone, or a tablet terminal. The user terminal 10 is operated by a user. By operating the user terminal 10, the user can use the procedure service.

[0016] The business operator terminal 30 is a computer such as a PC or a tablet terminal. The business operator terminal 30 is installed, for example, at a bank teller's counter, a department store counter, or the reception desk of a cram school, and is operated by a person in charge of the business operator such as a bank. The person in charge performs operations such as inputting data into the business operator terminal 30, thereby carrying out various procedures such as user membership registration and membership application.

[0017] The information management server 20 is, for example, a computer such as a server, a cloud server, or a PC. The information management server 20 provides a procedure service. With the user's consent, the information management server 20 provides personal information such as the user's name and address to the business operator terminal 30 during various procedures such as the user's membership registration or application for membership. This provides support for the procedures.

[0018] <Processing flow> Here, we will explain the flow of the process in which the procedure information linkage system 1 provides the user's personal information to the business operator terminal 30. Figures 2 and 3 are sequence diagrams showing the flow of the process performed by the procedure information linkage system 1 of the embodiment. Note that this sequence assumes that the user uses the user terminal 10 and the person in charge uses the business operator terminal 30 to carry out the procedure in a face-to-face format.

[0019] Step S1: The user terminal 10 logs in to the procedure service. For example, the user terminal 10 notifies the information management server 20 of the login ID and password information entered by the user into the login screen of the procedure service. This allows the user terminal 10 to log in to the procedure service.

[0020] Step S2: The information management server 20 transmits image information to the user terminal 10. The image information transmitted by the information management server 20 here is image information displaying a menu or the like that the user requests from the procedure service. For example, the information management server 20 determines whether the combination of login ID and password notified from the user terminal 10 is a correct combination. If the combination of login ID and password notified from the user terminal 10 is a correct combination, the information management server 20 permits the user to log in to the procedure service and transmits image information to the user terminal 10 displaying a menu or the like that the user requests from the procedure service.

[0021] Step S3: The user terminal 10 selects personal information to be used in the procedure. The personal information to be used in the procedure may be, for example, address, name, date of birth, age, etc. Specifically, the user terminal 10 receives screen information from the information management server 20 in step S2. The user terminal 10 displays a menu selection screen based on the received information. The menu selection screen displays multiple menus that can be performed using the procedure service (see FIG. 4).

[0022] The user operates the touch panel or the like of the user terminal 10 according to the display of the menu selection screen to select the procedure to be carried out using the procedure service. In this case, since the procedure will be carried out in person, "in-store procedure" is selected (see menu M in Figure 4). The user terminal 10 notifies the information management server 20 that "in-store procedure" has been selected by the user. The information management server 20 sends image information of the procedure information selection screen to the user terminal 10. The procedure information selection screen displays an image that allows the user to select personal information to be used in the procedure, for example, an image with check boxes set for each piece of personal information such as address and name (see symbol 100 in Figure 5).

[0023] The user selects the personal information to be used in the procedure by checking the checkboxes displayed on the screen. The user terminal 10 notifies the information management server 20 of the personal information selected by the user as the personal information to be used in the procedure.

[0024] Step S4: The user terminal 10 selects a business operator to which the procedure will be performed. The business operator to which the procedure will be performed may be set arbitrarily, but for example, it is the business operator selected by the user as the business operator to which the procedure will be performed for this procedure from among the businesses previously registered by the user as candidate business operators. For example, the information management server 20 sends image information of a business operator selection screen to the user terminal 10. The business operator selection screen displays an image for selecting a business operator to which the procedure will be performed (see reference numerals 110 and 120 in Figure 5). The user selects a business operator to which the procedure will be performed by selecting an option displayed on the screen. The user terminal 10 notifies the information management server 20 of the business operator selected by the user as the business operator to which the procedure will be performed.

[0025] Step S5: The user terminal 10 transmits to the information management server 20 a notice of consent to carrying out the procedure. For example, the information management server 20 transmits image information of a consent confirmation screen to the user terminal 10 based on information such as personal information to be used in the procedure notified from the user terminal 10. The consent confirmation screen is a screen for confirming whether the user agrees to carrying out the procedure, and is, for example, an image that displays personal information to be used in the procedure and the company at which the procedure will be carried out, and allows the user to indicate whether or not they agree to the displayed personal information being sent to the company at which the procedure will be carried out (see FIG. 6). For example, the user confirms the content displayed on the consent confirmation screen and checks a checkbox provided in a field indicating consent to the transmission of the user's personal information to the company at which the procedure will be carried out. When the user presses the send button, the user terminal 10 notifies the information management server 20 of their consent to carrying out the procedure.

[0026] Step S6: The information management server 20 generates a two-dimensional code with an embedded procedure password. The procedure password is a password associated with the procedure and is requested by the information management server 20 at the time of the procedure. The procedure password is, for example, a one-time password that allows access only for a limited time, or only once, or only a limited number of times. The information management server 20 transmits information about the generated two-dimensional code, for example, image information of an image showing the two-dimensional code, to the user terminal 10.

[0027] Step S7: The user terminal 10 displays the two-dimensional code based on the information received from the information management server 20. The user presents the screen of the user terminal 10 displaying the two-dimensional code to the person in charge.

[0028] Step S8: The business operator terminal 30 reads the information embedded in the two-dimensional code displayed on the screen of the user terminal 10. For example, the person in charge uses the camera of the business operator terminal 30 to capture an image of the screen of the user terminal 10 on which the two-dimensional code is displayed. The business operator terminal 30 reads the information embedded in the two-dimensional code by performing image analysis on the captured image showing the two-dimensional code.

[0029] Step S9: As shown in Fig. 3, the business operator terminal 30 acquires the procedure password. The business operator terminal 30 acquires the procedure password embedded in the two-dimensional code by reading the information embedded in the two-dimensional code displayed on the screen of the user terminal 10.

[0030] Step S10: The business operator terminal 30 requests procedure information from the information management server 20. The procedure information is personal information such as the user's address and name to be used in the procedure, and is information selected by the user in step S3. The business operator terminal 30 requests the procedure information by, for example, transmitting a procedure password to the information management server 20.

[0031] Step S11: The information management server 20 determines whether or not to send procedure information to the business operator terminal 30. The information management server 20 determines, for example, whether or not the procedure password generated by the information management server 20 in step S6 matches the procedure password notified by the business operator terminal 30 in step S10. If the procedure password generated by the information management server 20 matches the procedure password notified by the business operator terminal 30, the information management server 20 determines to send procedure information to the business operator terminal 30. On the other hand, if the procedure password generated by the information management server 20 does not match the procedure password notified by the business operator terminal 30, the information management server 20 determines not to send procedure information to the business operator terminal 30.

[0032] Step S12: If it is determined in step S11 that procedure information should be sent to the business operator terminal 30, the information management server 20 extracts the procedure information. The information management server 20 identifies the procedure based on, for example, the procedure password. Based on the identified procedure, the information management server 20 identifies the personal information to be used in the procedure, the business operator to which the procedure will be performed, and the user who has agreed to perform the procedure. The information management server 20 extracts the personal information to be used in the procedure by referring to the user information 220 of the user.

[0033] The user information 220 is personal information of the user that is stored in advance in the information management server 20 (see FIG. 9). The user information 220 is personal information that has undergone identity verification, in which the content of the personal information is confirmed to be free of errors using, for example, an identification card such as a My Number card or a driver's license. The user information 220 is stored, for example, when registering for a procedure service.

[0034] Step S13: The information management server 20 transmits the procedure information to the business operator terminal 30. Step S14: The business operator terminal 30 receives the procedure information from the information management server 20, and performs the procedure by, for example, registering the received procedure information in the business operator's core server. Step S15: The business operator terminal 30 displays on the screen of the business operator terminal 30 that the procedure has been completed. For example, when the business operator terminal 30 receives a response from the core server that the procedure information has been registered, the business operator terminal 30 displays on the screen of the business operator terminal 30 that the procedure has been completed. The person in charge visually recognizes the image displayed on the screen of the business operator terminal 30 that indicates that the procedure has been completed, and recognizes that the procedure has been completed. In this case, the person in charge may inform the user that the procedure has been completed.

[0035] Step S16: On the other hand, when the information management server 20 transmits the procedure information to the business operator terminal 30 in step S13, the information management server 20 may transmit the history of the procedure as a procedure history screen to the user terminal 10. The procedure history screen displays, for example, the business operator to whom the procedure was performed, the details of the procedure, and the personal information used in the procedure.

[0036] Step S17: The procedure history screen is displayed based on the information received from the information management server 20. The user visually checks the procedure history screen displayed on the user terminal 10 and recognizes that the procedure has been completed.

[0037] Here, images displayed on the user terminal 10 will be described with reference to Figures 4 to 7. Figures 4 to 7 are diagrams showing examples of images displayed on the user terminal 10 according to the embodiment.

[0038] An example of a menu selection screen is shown in Fig. 4. As shown in Fig. 4, the menu selection screen displays a menu M such as in-store procedures and registration update procedures, along with a message such as "Please select a menu." The user selects a menu for the procedure service by touching one menu from multiple menus.

[0039] An example of a procedure information selection screen is shown in Figure 5. As indicated by reference numeral 100 in Figure 5, the procedure information selection screen displays a message such as "Please select the information to be used for the procedure," along with items such as last name, first name, date of birth, gender, address, mobile phone number, home phone number, and email address, and check boxes corresponding to each item. The user selects personal information to be used for the procedure service by, for example, checking the check boxes corresponding to the personal information items to be used for the procedure.

[0040] Also, Fig. 5 shows an example of a procedure destination selection screen. As indicated by reference numeral 110 in Fig. 5, the procedure destination selection screen displays an input field for inputting the company to which the procedure will be performed, along with a message such as "Please select the company to which the procedure will be performed." When the user touches the input field, as indicated by reference numeral 120, candidates for businesses that can be used as the procedure destination are displayed. The user selects one of the multiple businesses displayed to select the business to which the procedure will be performed.

[0041] FIG. 6 shows an example of a consent confirmation screen. As shown in FIG. 6, the consent confirmation screen displays the user's last name, first name, date of birth, gender, address, mobile phone number, home phone number, email address, and other information for each item, along with a message such as "You will submit the following personal information to complete the procedure." The name of the business, such as "Department Store B," is also displayed as the destination of the procedure. A message such as "I agree to submit the above personal information to the destination and complete the procedure," along with a check box corresponding to the message, is then displayed. The user checks the check box and presses send button B. This causes a notification that the user agrees to the procedure to be sent from user terminal 10 to information management server 20.

[0042] An example of a procedure history screen is shown in Figure 7. As shown in Figure 7, the procedure history screen displays the procedure recipient and the procedure details, along with a message such as "The following procedure has been requested from the procedure recipient." It also displays the personal information items used in the procedure, along with a message such as "The following personal information has been sent to the procedure recipient."

[0043] <Configuration of information management server 20> Here, the configuration of the information management server 20 will be described. Fig. 8 is a block diagram showing the configuration of the information management server 20 according to the embodiment. The information management server 20 includes, for example, a communication unit 21, a storage unit 22, and a control unit 23. The communication unit 21 communicates with the user terminal 10 and the provider terminal 30.

[0044] The memory unit 22 is configured by a storage medium, for example, a hard disk drive (HDD), flash memory, electrically erasable programmable read-only memory (EEPROM), random access read / write memory (RAM), read-only memory (ROM), or any combination of these storage media. The memory unit 22 stores programs for executing various processes of the information management server 20, and temporary data used when performing various processes. The memory unit 22 stores, for example, user information 220 and procedure history information 221. The user information 220 is personal information of users who use the procedure service, and is personal information that has been verified (see FIG. 9). The procedure history information 221 is information indicating the procedure history (see FIG. 10).

[0045] The control unit 23 controls each component of the information management server 20. The control unit 23 is realized, for example, by a CPU (Central Processing Unit) of the information management server 20 executing a program pre-stored in the storage unit 22. The control unit 23 may also be realized as an integrated circuit such as an ASIC (Application Specific Integrated Circuit). The control unit 23 includes, for example, an acquisition unit 230, a user terminal response unit 231, a provider terminal response unit 232, and a device control unit 233.

[0046] The acquisition unit 230 acquires various types of information. Furthermore, the acquisition unit 230 acquires various types of information notified from the user terminal 10 and the business operator terminal 30 via the communication unit 21. The acquisition unit 230 outputs the acquired information to functional units (user terminal response unit 231, business operator terminal response unit 232, and device control unit 233) that perform processing using the information.

[0047] The user terminal response unit 231 responds to requests from the user terminal 10. In response to the login information notified from the user terminal 10 in step S1, the user terminal response unit 231 transmits image information such as a menu selection screen to the user terminal 10 as shown in step S2. When the user terminal 10 notifies the user in step S5 that the user agrees to perform the procedure, the user terminal response unit 231 generates a procedure password linked to the procedure as shown in step S6. The user terminal response unit 231 associates the generated procedure password with information indicating the procedure, personal information used in the procedure, and the business operator to which the procedure will be performed, and stores the information in the storage unit 22 or the like. The user terminal response unit 231 generates an image of a two-dimensional code in which the generated procedure password is embedded. The user terminal response unit 231 transmits image information of the two-dimensional code to the user terminal 10. In addition, when the operator terminal response unit 232 sends procedure information to the operator terminal 30 as shown in step S12, the user terminal response unit 231 sends a procedure history screen to the user terminal 10 as shown in step S16.

[0048] The business operator terminal response unit 232 responds to a request from the business operator terminal 30. The business operator terminal response unit 232 determines whether or not to notify the business operator terminal 30 of procedure information, as shown in step S11, depending on the procedure password notified by the business operator terminal 30 in step S10. When notifying the business operator terminal 30 of procedure information, the user terminal response unit 231 extracts personal information to be used in the procedure by referring to the user information 220, and transmits the extracted personal information to the business operator terminal 30 as procedure information, as shown in step S12.

[0049] The device control unit 233 comprehensively controls the information management server 20. For example, the device control unit 234 controls the communication unit 21, and outputs various information received by the communication unit 21 from the user terminal 10 and the business operator terminal 30 to the acquisition unit 230. The device control unit 233 also performs identity verification of the user's personal information notified by the user terminal 10, for example, when registering for a procedure service. Identity verification here may be performed by any method. For example, the device control unit 233 performs identity verification using the four basic pieces of information extracted from the electronic certificate stored on the My Number card through public personal authentication using the My Number card.

[0050] Alternatively, identity verification may be performed using carrier authentication, image authentication, etc. Carrier authentication is a method of verifying identity by, for example, entering a personal identification number registered when signing a mobile phone contract. Image authentication is a method of verifying identity by using, for example, an image of a driver's license.

[0051] FIG. 9 is a diagram showing an example of the configuration of user information 220 according to an embodiment. The user information 220 is generated for each user. The user information 220 is composed of information corresponding to items such as, for example, last name, first name, date of birth, gender, address, mobile phone number, home phone number, and email address. Each item stores personal information of the user corresponding to the item. In the example shown in this diagram, it is shown that the user's last name and first name obtained from the four basic information are "TF" and "Hanako," respectively. It is also shown that the user's address is "Saitama City, Saitama Prefecture...".

[0052] FIG. 10 is a diagram showing an example of the configuration of procedure history information 221 according to an embodiment. Procedure history information 221 is information indicating the history of procedures performed by a user using a procedure service. Procedure history information 221 is generated, for example, for each user. Procedure history information 221 is composed of information corresponding to fields such as history number, procedure information, destination, and sending date and time. The history number stores a number that uniquely identifies the history. The destination stores the name of the business to which the procedure information was sent as the procedure destination. The sending date and time stores information indicating the date and time when the procedure information was sent to the procedure destination.

[0053] As described above, the procedure information linkage system 1 (information processing system) of the embodiment includes a user terminal 10, a business operator terminal 30, and an information management server 20. The user terminal 10 requests the information management server 20 to issue a procedure password (key information) linked to the procedure. The user terminal 10 receives image information of a code image in which the procedure password (key information) is embedded from the information management server 20 in response to the request. The user terminal 10 displays an image (code image) based on the received image information. The business operator terminal 30 obtains the procedure password (key information) by reading the code image displayed on the user terminal 10. The business operator terminal 30 requests procedure information, which is the user's personal information to be used for the procedure, based on the procedure password (key information). The information management server 20 includes a memory unit 22 and a user terminal response unit 231. The memory unit 22 stores user information 220. The user terminal response unit 231 generates a procedure password (key information) in response to a request from the user terminal 10, and transmits image information of a code image in which the procedure password (key information) is embedded to the user terminal 10. The business operator terminal response unit 232 determines whether to transmit procedure information to the business operator terminal 30 in response to a request from the business operator terminal 30. The business operator terminal response unit 232 determines to transmit procedure information to the business operator terminal 30 when the procedure password notified from the business operator terminal 30 matches the procedure password generated in response to the request from the user terminal 10. When the business operator terminal response unit 232 determines to transmit procedure information to the business operator terminal 30, it transmits the procedure information to the business operator terminal 30. As a result, in the procedure information linkage system 1 of the embodiment, the user can complete the procedure simply by presenting the code image displayed on the user terminal 10 to the person in charge. Furthermore, the person in charge can complete the procedure simply by reading the code image displayed on the user terminal 10. Therefore, the procedure can be completed without increasing the burden on the applicant and the business operator.

[0054] The procedural information linkage system 1 and the information management server 20 in the above-described embodiment may be implemented in whole or in part by a computer. In this case, a program for implementing the functions may be recorded on a computer-readable recording medium, and the program may be loaded and executed by a computer system. Note that the term "computer system" as used herein includes hardware such as an operating system and peripheral devices. Furthermore, "computer-readable recording medium" refers to portable media such as floppy disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage devices such as hard disks built into a computer system. Furthermore, "computer-readable recording medium" may also include devices that dynamically store programs for a short period of time, such as communication lines used when transmitting programs via networks such as the Internet or telephone lines, or devices that store programs for a fixed period of time, such as volatile memory within a computer system serving as a server or client. The program may also be designed to implement some of the functions described above, or may be capable of implementing the functions in combination with programs already stored in the computer system, or may be implemented using a programmable logic device such as an FPGA (Field Programmable Gate Array).

[0055] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs within the scope of the gist of the present invention. [Explanation of symbols]

[0056] 1...procedure information linkage system, 10...user terminal, 20...information management server, 21...communication unit, 22...storage unit, 220...user information, 221...procedure history information, 23...control unit, 230...acquisition unit, 231...user terminal response unit, 232...business operator terminal response unit, 233...device control unit, 30...business operator terminal 30

Claims

1. An information processing system including a user terminal, a business operator terminal, and an information management server, The user terminal transmits to the information management server a first selection result in which the user selects personal information to be used in the procedure by operating a selection screen notified by the information management server, and transmits to the information management server a second selection result in which the user selects whether or not he or she agrees to the disclosure of the user's personal information corresponding to the first selection result to the business operator at the destination of the procedure by operating a consent confirmation screen notified to the user terminal in response to the information management server receiving the first selection result from the user terminal, the carrier terminal requests procedural information, which is personal information of the user according to the first selection result; The information management server a storage unit that stores user information, which is personal information of users; a user terminal response unit that receives the second selection result from the user terminal by notifying the user terminal of the consent confirmation screen in response to receiving the first selection result from the user terminal, and transmits image information of a code image in which key information linked to the procedure is embedded to the user terminal if the received second selection result indicates that the user consents; a business operator terminal response unit that determines whether or not to send the procedure information to the business operator terminal in response to a request for the procedure information from the business operator terminal that has acquired the key information by reading the code image displayed on the user terminal, and that sends the procedure information to the business operator terminal if it is determined that the procedure information should be sent to the business operator terminal; having Information processing system.

2. The key information is a procedure password, the business operator terminal acquires the procedure password by reading the code image displayed on the user terminal, and requests the procedure information by transmitting the procedure password to the information management server; the business operator terminal response unit determines to transmit the procedure information to the business operator terminal when the procedure password received from the business operator terminal matches the procedure password generated in response to a request from the user terminal; The information processing system according to claim 1 .

3. The procedure information is personal information that has undergone identity verification using an identification card that proves the individual's identity.

3. The information processing system according to claim 1.

4. a storage unit that stores user information, which is personal information of users; a user terminal response unit that notifies the user terminal of a consent confirmation screen in response to receiving from the user terminal a first selection result in which personal information to be used in the procedure has been selected, receives from the user terminal a second selection result in which the user operates the consent confirmation screen to select whether or not the user agrees to the disclosure of the user's personal information corresponding to the first selection result to the business operator at the destination of the procedure, generates key information linked to the procedure if the received second selection result indicates that the user agrees, and transmits image information of a code image in which the key information is embedded to the user terminal; a business operator terminal response unit that determines whether or not to send the procedural information, which is personal information of the user according to the first selection result, to the business operator terminal that has acquired the key information by reading the code image displayed on the user terminal, and that sends the procedural information to the business operator terminal if it is determined that the procedural information should be sent to the business operator terminal; An information management server having:

5. An information management method performed by a computer having a storage unit that stores user information, which is personal information of a user, comprising: a user terminal response unit notifies the user terminal of a consent confirmation screen in response to receiving from the user terminal a first selection result in which personal information to be used in the procedure has been selected, receives from the user terminal a second selection result in which the user has selected whether or not they agree to the disclosure of the user's personal information corresponding to the first selection result to the business operator at the destination of the procedure by operating the consent confirmation screen, generates key information linked to the procedure if the received second selection result indicates that the user agrees, and transmits image information of a code image in which the key information is embedded to the user terminal; a business operator terminal response unit, in response to a request from a business operator terminal that has acquired the key information by reading the code image displayed on the user terminal, for procedural information which is personal information of the user according to the first selection result, determines whether or not to send the procedural information which is personal information of the user to be used for the procedure to the business operator terminal, and if it determines to send the procedural information to the business operator terminal, sends the procedural information to the business operator terminal; Information management method.

6. 5. A program for causing a computer to operate as the information management server according to claim 4, the program causing the computer to function as each unit included in the information management server.

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