Mutual assistance support device and mutual assistance support method

Abstract

To provide a cooperation support device and a cooperation support method capable of efficiently establishing an accurate cooperation system between participants by discovering hidden needs of each participant.SOLUTION: In a cooperation support system in which a cooperation support device is connected to a user terminal and an activity management system communicably through an appropriate network such as the Internet, the cooperation support device 100 includes: a storage device 101 for holding information 125, 126 related to resource information and activities; and an arithmetic unit 104 for specifying an activity that estimates execution difficulty by overlapping or proximity of execution periods of activities in a user on the basis of information about activities, specifying a resource necessary for support of the specified activity, outputting a list of support candidates obtained by associating the specified activity with the resource to the user terminal, receiving selection operation of a support candidate desired by the user as a cooperation object, and executing processing about a resource provision procedure corresponding to the selection operation.SELECTED DRAWING: Figure 3

Description

[Technical Field]

[0001] The present invention relates to a mutual assistance device and a mutual assistance method. [Background technology]

[0002] People have different job preferences depending on various factors such as their age, gender, family environment, and region. Differences have arisen in various areas, such as labor, income, education, skills, and health, and although to varying degrees, people Each has various problems. Until now, people have tried to solve these problems through their own efforts and the social security system of public institutions. However, the family structure and social infrastructure that were the basis for this have been changing due to factors such as a declining birthrate and an aging population. There are high hopes for a new approach to problem-solving known as mutual assistance.

[0003] Conventional technologies related to the above-mentioned mutual assistance include voluntary activities based on reciprocity, such as eco-money activities. Co-creation realized through volunteer activities and business activities such as local businesses Technology to support the coexistence and co-prosperity of collaboration, and services that meet the applicant's needs. To introduce you to providers who can provide services (including the provision of goods and other content), and Furthermore, a technique for supporting providers to obtain further opportunities for activities (see Patent Document 1) Which has been proposed.

[0004] This technology enables volunteer activities and businesses to communicate through a network of various connected devices. A method for supporting volunteer and business activities, which supports volunteer and business activities through a network. Responding to the application for use from the information processing device of the connected volunteer service applicant The information processing device for the coordinator connected to the network stores the information on the storage device on the network. Service provision (products and other information) stored in the area along with the provider information of the service provider (including the provision of content) and satisfy at least part of the content of the application for use. The provision of services that provide the conditions for volunteer service use is based on the information of the applicant. a service provision introduction step of outputting evaluation information of the service provision to a processing device; and an evaluation information accumulation step for accumulating evaluation information in association with the conditions for providing the service, and Responding to applications for business activities, a coordinator connected to the network The information processing device stores the conditions and the evaluation information of the service provision stored in the storage area. The above-mentioned service provides conditions that at least partially satisfy the contents of the offer by referring to the information. and outputting the service provision to the information processing device of the activity supporter. This is about methods for supporting volunteer and business activities. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Application Laid-Open No. 2003-256685 Summary of the Invention [Problem to be solved by the invention]

[0006] When implementing the concept of mutual assistance into a service, the needs of each participant and the resources provided must be considered. There are cases where simply matching services does not lead to a fundamental solution to the problem. For example, if there is a problem that is not obvious to the participants and that they are not aware of, , it may not even be subject to the above-mentioned matching, and a situation may occur where the problem is not resolved properly. Depending on the nature of the problem, the negative impact on the participant may be exacerbated. This could lead to the mutual aid system as a whole not being operated effectively.

[0007] Therefore, the purpose of this invention is to uncover the hidden needs of each participant and to facilitate accurate communication between participants. The object of the present invention is to provide a technology that enables the efficient establishment of a mutual assistance system. [Means for solving the problem]

[0008] The mutual assistance device of the present invention, which solves the above-mentioned problems, is a device that a user provides to support the activities of other users. a storage device for holding information about available resources and activities by said user; Based on the information about the activities, at least the importance of the timing of the activities among the users is determined. A process for identifying activities that are expected to be difficult to carry out due to their complexity or proximity, and support for the identified activities. a process of identifying resources needed to support the activities based on the resource information; a process of outputting a list of support candidates linked to resources to the user's terminal; a process of accepting a selection action of a support candidate desired by the user as a mutual assistance target; Execute a process related to a procedure for providing the resource to the user in accordance with the selection operation. and a computing device for performing the same. Further, the mutual assistance method of the present invention is a method for enabling a user to support the activities of other users by an information processing device. a storage device for storing information on available resources and information on activities by the user; Based on the information about the activities, at least the user is able to perform the activities. A process for identifying activities that are expected to be difficult to implement due to overlapping or proximity of implementation periods, a process of identifying resources necessary to support the activity based on information about the resources; a process of outputting a list of support candidates linked to the activities and resources selected, to the user's terminal; In response to the output, a process of accepting a selection action of a support candidate desired by the user as a support target. and a procedure for providing the resource to the user in response to the selection operation. The method is characterized by performing the processing. [Effects of the Invention]

[0009] According to the present invention, it is possible to uncover the hidden needs of each participant and provide appropriate mutual assistance among participants. This makes it possible to establish a system efficiently. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating a network configuration including a mutual assistance device according to an embodiment of the present invention. [Figure 2] FIG. 1 is a diagram illustrating an example of a mutual assistance concept in this embodiment. [Figure 3] FIG. 2 is a diagram illustrating an example of the hardware configuration of a mutual assistance device according to the present embodiment. [Figure 4] FIG. 2 is a diagram illustrating an example of the hardware configuration of a user terminal according to the present embodiment. [Figure 5] FIG. 2 is a diagram showing an example of the configuration of a mutual assistance management DB in this embodiment. [Figure 6] FIG. 2 is a diagram illustrating an example of the configuration of a life log management DB according to the present embodiment. [Figure 7] FIG. 2 is a diagram illustrating an example of the configuration of a determination index DB according to the present embodiment. [Figure 8] FIG. 2 is a diagram showing an example of a flow of a mutual assistance method in this embodiment. [Figure 9] FIG. 10 is a diagram showing an example of a screen in this embodiment. [Figure 10] FIG. 2 is a diagram showing an example of a flow of a mutual assistance method in this embodiment. [Figure 11] FIG. 10 is a diagram showing an example of a screen in this embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] <Network configuration> Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. 1 is a diagram illustrating a network configuration including a mutual assistance support device 100. It will also uncover the hidden needs of each participant and efficiently establish an appropriate mutual assistance system among participants. It is a computer that can be established.

[0012] As shown in FIG. 1, the mutual assistance support device 100 of this embodiment is connected to an appropriate network such as the Internet. Communicating with the user terminal 200 and the activity management system 300 via the network 1 Therefore, these may be collectively referred to as the mutual assistance system 10.

[0013] As shown in the conceptual example of FIG. 2, the mutual assistance support device 100 of this embodiment has a function for "mutual assistance." We collect investments from motivated participants and use these funds to support participants who have problems. It can be said to be a management and operation device for the mutual aid infrastructure that distributes funds.

[0014] The above-mentioned investments can take the form of providing materials, equipment, and money, as well as the teaching of skills and knowledge, labor, etc. There are various possible forms of labor provision.

[0015] In this embodiment, the needs of such participants that have tended to be overlooked until now are particularly In other words, by predicting and identifying the problem and providing appropriate suggestions to the parties involved, the effectiveness of mutual assistance can be improved. It can be said to be a support service provider that efficiently increases

[0016] On the other hand, the user terminal 200 is a terminal operated by each of the participants. The system accesses the mutual assistance support device 100 and exchanges necessary information. The user terminal 200 is provided with a function and an application for recording a life log, and the user can The information on the activities and schedules of the users is stored and sent to the activity management system 300 at an appropriate timing. The user terminal 200 distributes such information over the network. Alternatively, the information may be transmitted to the mutual assistance support device 100 via the network 1.

[0017] The above-mentioned user terminal 200 may be implemented in a smartphone or a tablet terminal. Eventually, appropriate wearable devices such as smartwatches can be envisioned.

[0018] The activity management system 300 also stores the above-mentioned activity information obtained from the user terminal 200 of each participant. and schedule information, and responds to a request from the mutual assistance support device 100. , and is a system that proactively distributes the information to the mutual assistance support device 100 at regular intervals.

[0019] The activity management system 300 is functionally and physically different from the mutual assistance support device 100 of this embodiment. It may be integrated into the <Hardware configuration> The hardware configuration of the mutual assistance support device 100 of this embodiment is as shown in FIG. do.

[0020] That is, the mutual assistance apparatus 100 includes a storage device 101, a memory 103, a computing device 104, and and a communication device 105.

[0021] The storage device 101 is a solid state drive (SSD) or a hard disk. It is made up of an appropriate non-volatile storage element such as a disk drive.

[0022] The memory 103 is a memory such as a RAM (Random Access Memory). It is composed of photo-sensitive memory elements.

[0023] The arithmetic unit 104 also reads the program 102 stored in the storage device 101 and stores it in the memory 10. 3 and executes it to perform overall control of the device itself, as well as various judgments, calculations and controls. The CPU (Central Processing Unit) performs the control processing.

[0024] The above-mentioned program 102 may include a machine learning engine 1021. The machine learning engine 1021 analyzes the life logs of participants with various attributes in the mutual assistance platform. The learning model is generated using the learning data (activity records and schedules for each time period). The schedule and activities for each time period are appropriate for the attributes of the participants (general It is an engine that determines potential (potential) activity.

[0025] The communication device 105 is connected to the network 1 to communicate with the user terminal 200 and the activity management system. A network interface card or the like that handles communication processing with the system 300 is assumed.

[0026] The mutual assistance device 100 is an input device that accepts key inputs and voice inputs from a user. It is preferable that the processing unit further includes an output device such as a display for displaying processed data. .

[0027] The storage device 101 also includes the functions required for the mutual assistance device of this embodiment. In addition to the program 102 for the mutual assistance management DB 125, the life log management DB 126, and At least the judgment index DB 127 is stored. All details will be explained later.

[0028] The hardware configuration of the user terminal 200 of this embodiment is as shown in FIG. That is, the user terminal 200 includes a storage device 201, a memory 203, an arithmetic device 204, an input The system includes a device 205, an output device 206, a communication device 207, and a GPS unit 208.

[0029] The storage device 201 is a solid state drive (SSD) or a hard disk. It is made up of an appropriate non-volatile storage element such as a disk drive.

[0030] The memory 203 is a memory such as a RAM (Random Access Memory). It is composed of photo-sensitive memory elements.

[0031] The arithmetic unit 204 also reads the program 202 stored in the storage unit 201 from the memory 20 3 and executes it to perform overall control of the device itself, as well as various judgments, calculations and controls. The CPU (Central Processing Unit) performs the control processing.

[0032] The above-mentioned program 202 may include an activity management application 2021. The management app 2021 is an app distributed by the operator of the activity management system 300, The schedule information 225 is acquired from the calendar function of the user terminal 200, and the GP The position information 226 is acquired from the S unit 208 .

[0033] The input device 205 includes a keyboard that accepts key inputs and voice inputs from the user. A device such as a microphone.

[0034] The output device 206 is a device such as a display or speaker that displays processed data. , is.

[0035] The communication device 207 is connected to the network 1 and communicates with the mutual assistance support device 100 and the activity management device 101. A network interface card or the like that handles communication processing with the system 300 is assumed.

[0036] The GPS unit 208 is a GPS (Global Positioning System) ing System) satellites and performs appropriate calculations to transmit the signals to the user terminal 2. Identify the current location (and speed, etc.) of 0 and provide this information to the activity management app 2021 It is a device.

[0037] In addition, the storage device 201 includes a memory for implementing the functions required for the user terminal of this embodiment. In addition to the program 202, schedule information 225 and location information 226 are also included. The schedule information 225 and the location information 226 are stored in the mutual assistance device 1. 00 is a configuration value of the record of the life log management DB 126 managed by the record The "Time" and "Activity" columns are the values ​​of the schedule information 225, and the "Location" column is the location. The value of information 226 is obtained. <Data structure example> Next, various types of information used by the mutual assistance support apparatus 100 of this embodiment will be described. 1 shows an example of the mutual assistance management DB 125 in this embodiment.

[0038] The mutual assistance management DB 125 of this embodiment is related to the mutual assistance infrastructure operated by the mutual assistance device 100. It is a database that stores information.

[0039] This mutual aid management DB 125 may contain, for example, a user ID that uniquely identifies each participant of the mutual aid platform. Using the participant ID as a key, the location, age, gender, occupation, skills, resources provided, It is a collection of records that link data such as service period, experience, and points.

[0040] Among these, the value in the "Provided Resources" column is the resource that the participant can provide to other participants. This information relates to resources, funds, equipment, skills, knowledge, and labor.

[0041] The value in the "Availability Period" column indicates the period during which the above-mentioned "Provided Resources" can be provided. In addition, the value in the "Experience" column indicates the total number of years that the person has provided the above-mentioned "resources." It is information.

[0042] The value in the "Points" column indicates the type of "Provided Resources" that the participant provided to other participants. This is information on points given according to type and scale. For example, the level of skill and knowledge Hourly rate according to the value (great need, few donors, or short supply period) The unit points are determined in advance, and participation is calculated by multiplying the unit points by the number of hours provided. It is possible to imagine an operation in which points to be awarded to users are calculated based on the number of users.

[0043] Next, an example of the life log management DB 126 in this embodiment is shown in FIG. The life log management DB 126 stores the schedule of the participant obtained from the user terminal 200. It is a database that stores route and location information as records.

[0044] This life log management DB 126 may, for example, be used to uniquely identify each participant of the mutual assistance platform. Using the user ID as a key, the data of the participants' activities carried out or planned for each day and time period is It is a collection of records that link data on activities at different locations.

[0045] Next, an example of the judgment index DB 127 in this embodiment is shown in FIG. The Disability Index DB127 is a database of activities (language) provided as resources between participants in the mutual assistance platform. In other words, activities that are difficult to implement and must be provided by other participants It is a database that stores judgment indices that define the characteristics for each predetermined item.

[0046] This judgment index DB 127 uses, for example, a work ID that uniquely identifies an activity as a key, Judgment criteria (degree of importance) regarding the name, ability, region, experience, and age and the number of points required to receive resources corresponding to the activity. and It is a collection of records that link together data such as:

[0047] For example, if the importance of the necessary "capabilities" that should be considered when carrying out the activity is " If the activity is deemed "high," the participant who provides the activity to other participants must have a public qualification corresponding to the activity. - It is necessary to have a license, etc., meaning that it is difficult to implement without a solid guarantee of ability. In addition, if the importance of the "capability aspect" is "medium," the activity is not considered to be a Participants who are provided to participants must have some qualifications corresponding to the activity. In addition, if the importance of "ability" is "low," the activity is not shared with other participants. The fact that participants do not need to hold any specific licenses or qualifications related to the activity. This shows:

[0048] In addition, if the importance of "regionality" that should be considered, i.e., necessary, is "high," the activity The area where the activity is carried out by the participant who provides the activity to another participant is the same as the location of the recipient. It is necessary to have a certain level of locality, that is, it is difficult to implement without a certain level of locality. In addition, if the importance of "regionality" is "medium," the activity will be offered to other participants. The area in which the participant's activities are carried out must include at least part of the recipient's location. In addition, if the importance of "regionality" is "low," the activity is not considered to be related to other activities. The participants provided to the participants shall be provided with information on whether the area in which the activity is to be carried out matches the location of the recipient or not. This indicates that it does not matter whether or not there is a relationship between the two.

[0049] In addition, if the importance of the required "experience" is "high," the activity Participants who provide other participants with information must have a certain level of experience in the activity. This indicates that it is difficult to implement without a solid guarantee of experience. If the importance of "Experience" is "Medium", the participant who provides the activity to other participants It indicates that you must have some experience in the activity. If the importance is "low," the participant who provides the activity to other participants will not be involved in the activity. This indicates that it does not matter whether or not you have experience in this field.

[0050] In addition, if the importance of the "age aspect" that should be considered, i.e., the necessary, is "high," The age of the participant providing the information to another participant or the applicable age for the activity matches the age of the recipient. In other words, it is difficult to implement without a certain guarantee of age. are.

[0051] In addition, if the importance of "age aspect" is "medium," participants who provide the activity to other participants The age of the activity or the applicable age of the activity is at least partly included in the age of the recipient. In addition, if the importance of "age" is "low," the activity This indicates that the age of the participant providing the information to other participants and the applicable age mentioned above are not important. <Flow example> The actual procedure of the mutual assistance method according to this embodiment will be described below with reference to the drawings. The mutual assistance device 100 reads out various operations corresponding to the mutual assistance method described in the above and stores them in a memory or the like. This is realized by a program that executes the following: It consists of code to perform various operations that are executed.

[0052] FIG. 8 is a diagram showing an example of a flow of the mutual assistance method according to the present embodiment. The support device 100 first performs a process of managing the life log of each participant (or user) in the life log management DB 126. The record of the specific participant who received the processing request from the terminal 200 is referenced, and the record is displayed. Based on each value, at least the participants are expected to have overlapping or close proximity to each other in their activities. Therefore, activities that are expected to be difficult to implement are identified (s10).

[0053] In the example of the life log management DB 126 shown in FIG. 6, for example, the user ID “0000 Mother's Day, scheduled for 8:00 AM on Monday, March 1st, for participants in Group 1. The time slot for "Care Transportation" and "Commencement at Work" scheduled for "08:10" is 10 minutes (for example, For example, the allowable proximity between the time periods of each activity is 15 minutes. For example, it identifies that the "Mother's Daycare Pickup and Drop-off" scheduled for "08:00" is difficult to carry out. .

[0054] In addition, when making such a determination, information on whether a person other than the person in question, i.e., another participant, can act as a proxy is required. are predefined in the storage device 101 for each activity, and the mutual assistance support device 100 The provisions will be available for reference at will.

[0055] In the above case, it is assumed that both activities of "taking the mother to daycare" and "going to work" are difficult to carry out. However, attendance cannot be delegated to another participant, so Here, the activity of "transporting mothers to day care" will be identified as difficult to implement.

[0056] Next, the mutual assistance support device 100 allocates the resources necessary to support the activity identified in s10 to the mutual assistance support device 100. The participant is identified based on each record in the assistant management DB 125, i.e., the information of each participant (s1 1).

[0057] In this case, the mutual assistance support device 100 extracts vocabulary from the text "Picking up and dropping off mother at day care," for example. The values ​​of "mother," "daycare," and "pick-up and drop-off" are extracted using a predetermined language analysis method. Each of these is compared with the value in the "Provided Resources" column of each record in the mutual aid management DB125. .

[0058] Then, the record of user ID "00004" is identified by the match of the vocabulary "pick-up and drop-off". In other words, the participant with user ID "00004" and the provided resource "Pickup" will be identified.

[0059] Next, the mutual assistance support device 100 performs the activity specified in the above steps s10 and s11 (in the above example, Support candidates linked to the parent's child's daycare transportation and the resource (in the example above, "transportation"). The list is output to the user terminal 200 (s12).

[0060] When outputting the list, the mutual assistance support device 100 assigns the following to each of the support candidate activities: Regarding the above, the records of the target activities in the judgment indicator DB127 show the respective items (capability, region, etc.) The characteristic values ​​of each (gender, experience, age) are applied to a predetermined algorithm to calculate the overall evaluation value. Determine.

[0061] For example, according to the record where the value of the "Name" column is "Pick-up / drop-off", the ability aspect is "Medium" and the regional aspect is " The characteristic values ​​are "High", "Medium" in experience, and "Medium" in age. The points that have been predefined are: "High" is 3 points, "Medium" is 2 points, and "Low" is 1 point. In the case of operations such as these, the activity "transportation" receives 2 points for ability and 3 points for locality. points for experience, 2 points for age, and the total is 2+3+2+ You will get an overall evaluation value such as 2 = 9 points in total.

[0062] However, regarding "transportation," the resource provider will provide a short car ride to the recipient's home. It is very important to be able to move around in a timely manner, and the number of years of driving experience is also important. It is also very important that you are not a beginner driver, so we will consider the regional and experience levels in advance. Add a predetermined weight (e.g., 2x), and the total score is 2+3x2+2x2+2 = 14 points. It would be more appropriate to operate in such a way that the calculation is made as follows.

[0063] At this time, the mutual assistance support device 100 lists the support candidates in descending order of the overall evaluation value. (See screen 1000 in Figure 9) and then execute this on the user terminal of the participant with user ID "00001". The output will be at 200.

[0064] The mutual assistance support device 100 may provide the resources listed above as candidates for assistance. The period is identified from the value in the "Provision Period" column in the record of the mutual aid management DB 125, and its end date is Therefore, the mutual assistance device 10 manages the deadline for excluding the user from the list according to the time limit. 0 means that the offer period had not yet ended at the time the list was created, but If the provision period for the resource has ended after the expiration date, the resource will be removed from the list. Delete information.

[0065] Next, in accordance with the output in s12, the mutual assistance support apparatus 100 outputs the desired person as the mutual assistance target. In the case of the screen 1000 shown in FIG. 9, The mutual assistance support device 100 selects the resource "Pick-up / drop-off" via the check box in the "Select" column. A desired selection action regarding the provision of the service is accepted from the user terminal 200.

[0066] In addition, the mutual assistance support device 100 selects the resource “Pick-up / drop-off” in response to the selection action received in s13. There is a relationship between "00001", the recipient of the resource, and "00004", the provider of the resource. Then, the process related to the resource provision procedure is executed (s14), and the process ends.

[0067] In the process of providing such resources, the mutual assistance support apparatus 100 performs, for example, ,The points required to receive the resource “transportation” are ,determination indicators DB12 Refer to the value "180" in the "Required Points" column of 7, and hold the above-mentioned provided item "00001". By paying out points from point "2858" (see Figure 5), the relevant resource for the relevant user will be Finalize the source provision process. <Other flow examples: Estimating potential activities> FIG. 10 is a diagram showing an example of the flow of the mutual assistance method according to this embodiment. Law identifies activities that other participants are doing but the participant in question is not doing, and identifies those that are difficult to do. It corresponds to the functions that are identified as activities that are expected to be difficult.

[0068] In this case, the mutual assistance device 100 first refers to the records in the mutual assistance management DB 125, for example, For example, a group of participants with common attributes such as location, age, gender, and occupation is identified (s20).

[0069] Next, the mutual assistance support apparatus 100 performs the following for each participant constituting the group of participants identified in s20: Then, the record in the life log management DB 126 is referenced, and a certain number of times or more of the Identify common activities that tend to be carried out among the participants (s21).

[0070] For example, more than 80% of participants aged 15 to 18 participated in after-school activities (e.g., 3 p.m. Activities that are often carried out during this time period include going to cram school or taking lessons. Let's say we can identify things like ``matters.''

[0071] In addition, the mutual assistance support apparatus 100 selects the group of participants identified in s21 from the group of participants identified in s20. Participants who engaged in general activities less frequently than normal during their after-school hours Identify the presence (s22). The participant has some underlying individual circumstances and is not a general It can be assumed that activities are not being carried out.

[0072] Therefore, if the mutual assistance support apparatus 100 can identify the participant in s22 (s23: Y), Although it is commonly practiced among the majority of participants in this group, it is not common among participants identified in s22. Identify activities that are not currently being implemented as activities that are expected to be difficult to implement (s24). .

[0073] For example, the participant with user ID “00002” in the life log management DB 126 of FIG. was included in the group of participants in S20, including the fact that he was 16 years old. In this group of participants, participants other than participant “00002” participated after school (e.g., from 3:00 PM to 6:00 PM). During the time period from 10:00 to 12:00, students go to school or take lessons, which is a common activity. Let's say that was the case.

[0074] On the other hand, participant "00002" was only "preparing dinner" during the same time period and "going to cram school." Or, there may be no plans or achievements to carry out "lessons." This suggests that some participants may be so-called young carers, and they may not be able to share resources with other participants. In other words, in situations where it is difficult to carry out necessary activities, It is expected that the above-mentioned operations will be effective in resolving this issue.

[0075] The mutual assistance support apparatus 100 performs the process of step S11 in the flow of FIG. 8 for the activity identified in step S24. Execute s14 in the same way (see Figure 11 for an example output) and connect it to the resource provision process. become.

[0076] The best mode for carrying out the present invention has been specifically described above. It is not limited to this, and various modifications are possible without departing from the spirit of the invention.

[0077] According to this embodiment, it is possible to uncover the hidden needs of each participant and promote communication between participants. This will enable an appropriate mutual assistance system to be established efficiently.

[0078] The description of this specification makes clear at least the following: In the mutual assistance support device, the storage device stores the characteristics of each of the activities in a predetermined format. The calculation device further stores judgment index information defined for each of the items. When outputting the list, the previous activity indicated by the judgment index information is used for each of the support candidate activities. A process of calculating an overall evaluation value by applying the characteristic values ​​of each of the above items to a predetermined algorithm; The support candidates may be listed in descending order of the overall evaluation value.

[0079] According to this, for example, the difficulty in carrying out each activity can be evaluated based on, for example, the ability of the person who performs it, It scores the items based on regionality, compatibility, and risk level, and then provides these scores to target users ( Based on the attributes of people who may need mutual assistance (e.g., important points such as regional characteristics and age) It is possible to perform a comprehensive evaluation by weighting the activities accordingly, and the difficulty of each activity can be compared. This will enable accurate comparative evaluation. This makes it possible to efficiently estimate the activities that match the user's needs. , and more accurately uncover the hidden needs of each participant, creating a system of appropriate mutual assistance among participants. This makes it possible to efficiently establish

[0080] In the mutual assistance apparatus of this embodiment, the storage device stores the resource information. and further holds information on the period during which the resource is provided, The support candidates included in the list will be removed from the list upon the expiration of the provision period of the resource. It may also be possible to further manage the expiration date.

[0081] This allows resource providers to accurately schedule resources available. This allows efficient maintenance of the support candidate list while also This can prevent users from requesting resources that are unavailable at the time of the request. This will also allow for more accurate identification of the hidden needs of each participant and facilitate more accurate communication between participants. This will enable a more efficient system of mutual assistance to be established.

[0082] In the mutual assistance device of this embodiment, the storage device can be provided by the user. The information on points according to the type and scale of the resource acquired is further displayed for the user. The computing device stores the resource information in the resource provision procedure. The points required to provide the resource are paid out from the points held by the user. By doing so, the provision of the resource to the user is confirmed. You may do so.

[0083] According to this, for each user who can be either a resource provider or a resource recipient, The points earned by providing one's own resources in the mutual aid support service are used as a source of funds to use the service. In other words, it is possible to efficiently build and operate an ecosystem in an environment of mutual assistance and support. This will also allow us to more accurately uncover the hidden needs of each participant and foster targeted communication among participants. This will enable a reliable system of mutual assistance to be established more efficiently.

[0084] In the mutual assistance support device of this embodiment, the calculation device is When identifying the activity to be identified, the content of the user's activity at a predetermined time or time period; Activities during the period or time period of other users who share attributes with the user By comparing the contents of the program with those of the other user groups, the program is executed by the user but not by the user. Even if the activities that are difficult to implement are further specified as activities that are expected to be difficult to implement, good.

[0085] According to this, for example, what extracurricular activities are children of the same age likely to be doing after school? Although no activity such as attending a cram school or going to school can be detected, the person visited the hospital with their family at the same time. If there are users like this, it will be difficult to carry out home learning during those times. It is possible to infer that the resources (e.g., private tutors) are available and suggest them. By more accurately uncovering the hidden needs of participants, we can further improve the efficiency of the system of mutual assistance among participants. It can be established practically.

[0086] In addition, in the mutual assistance support method of this embodiment, 、 The information processing device, in the storage device, For each of the activities, judgment index information that defines the characteristics for each predetermined item is further provided. and when outputting the list, the judgment index is stored for each of the support candidate activities. The characteristic values ​​of each of the above items indicated by the information are applied to a predetermined algorithm to calculate an overall evaluation value. and listing the support candidates in descending order of the overall evaluation value.

[0087] In addition, in the mutual assistance support method of this embodiment, 、 The information processing device, in the storage device, The resource information further includes information on the period during which the resource is provided, and the list The deadline for removing support candidates included in the list according to the end of the resource provision period Further management may be performed.

[0088] In addition, in the mutual assistance support method of this embodiment, 、 The information processing device, in the storage device, information on points according to the type and scale of the resource that the user can provide; The information is further stored for the user, and when processing the procedure for providing the resource, the Points required for providing resources are paid out from the user's points. By doing so, the process of providing the resource to the user may be finalized.

[0089] In addition, in the mutual assistance support method of this embodiment, 、 The information processing device is expected to be difficult to implement. When identifying the activity to be identified, the content of the user's activity at a predetermined time or time period; Activities during the period or time period of other users who share attributes with the user By comparing the contents of the program with those of the other user groups, the program is executed by the user but not by the user. The activity that is expected to be difficult to carry out may be further identified as the activity that is expected to be difficult to carry out. [Explanation of symbols]

[0090] 1 Network 10 Mutual Aid Support System 100 Mutual Aid Support Device 101 Storage device 102 Programs 1021 Machine Learning Engine 103 memory 104 Arithmetic equipment 105 Communication equipment 125 Mutual Aid Management DB 126 Lifelog Management DB 127 Judgment index DB 200 user terminals 201 Storage device 202 Program 2021 Activity Management App 203 memory 204 Arithmetic equipment 205 Input Device 206 Output Device 207 Communication Equipment 208 GPS unit 225 Schedule Information 226 Location information 300 Activity Management System

Claims

1. Information on resources that users can provide to support the activities of other users and the activities of the users. a storage device for storing information about the movement; Based on the information about the activities, at least the timing of the activities being performed by the user A process of identifying activities that are expected to be difficult to implement due to overlap or proximity of the above-mentioned activities, a process of identifying resources necessary to support the activity based on information about the resources; and a process of outputting a list of support candidates linked to resources to the user's terminal; Accordingly, a process of accepting a selection action of a support candidate desired by the user as a mutual assistance target; and performing a process related to a procedure for providing the resource to the user in accordance with the selection operation. a computing device for executing the A mutual assistance support device comprising:

2. The storage device For each of the activities, judgment index information that defines the characteristics for each predetermined item is added. and The computing device When the list is output, the judgment index information for each of the support candidate activities is A process of calculating a comprehensive evaluation value by applying the characteristic values ​​of each of the above items to a predetermined algorithm. and listing the support candidates in descending order of the overall evaluation value.

2. The mutual assistance support device according to claim 1.

3. The storage device The resource information further includes information on the period during which the resource is provided. the law of nature, The computing device The support candidates included in the list will be selected from the list upon the expiration of the provision period of the resource. Further exclusion deadline management is carried out.

3. The mutual assistance support device according to claim 2.

4. The storage device Information on points according to the type and scale of the resource that the user can provide , which further holds about the user, The computing device When processing the procedures for providing the resources, the points necessary for providing the resources By paying out the points held by the user, This determines the provisioning of resources.

4. The mutual assistance support device according to claim 3.

5. The computing device When identifying the activities that are expected to be difficult to carry out, The activity content of the user and the period or time of other users who have the same attributes as the user By comparing the activities during the time period, the user group can determine whether the activities are being carried out by the other users but not by the user group. Activities that are not performed by the user are further identified as activities that are expected to be difficult to perform. It is something that 2. The mutual assistance support device according to claim 1.

6. The information processing device Information on resources that users can provide to support the activities of other users and the activities of the users. a storage device for storing information about the movement, Based on the information about the activities, at least the timing of the activities being performed by the user A process of identifying activities that are expected to be difficult to implement due to overlap or proximity of the above-mentioned activities, a process of identifying resources necessary to support the activity based on information about the resources; and a process of outputting a list of support candidates linked to resources to the user's terminal; Accordingly, a process of accepting a selection action of a support candidate desired by the user as a mutual assistance target; and processing related to a procedure for providing the resource to the user in response to the selection operation. A mutual assistance support method characterized by carrying out the above.

7. The information processing device, In the storage device, the characteristics of each of the activities are defined for each predetermined item. The judgment index information is further retained, When the list is output, the judgment index information for each of the support candidate activities is A process of calculating a comprehensive evaluation value by applying the characteristic values ​​of each of the above items to a predetermined algorithm. and listing the support candidates in descending order of the overall evaluation value. The mutual assistance method according to claim 6.

8. The information processing device, In the storage device, as the information on the resource, information on the period during which the resource is provided is Further holding, The support candidates included in the list will be selected from the list upon the expiration of the provision period of the resource. Further exclusion deadline management, The mutual assistance method according to claim 7.

9. The information processing device, In the storage device, the type and scale of the resources that the user can provide are Further, information on points corresponding to the user is stored in relation to the user. When processing the procedures for providing the resources, the points necessary for providing the resources By paying out the points held by the user, Finalize the resource provision process, The mutual assistance method according to claim 8.

10. The information processing device, When identifying the activities that are expected to be difficult to carry out, The activity content of the user and the period or time of other users who have the same attributes as the user By comparing the activities during the time period, the user group can determine whether the activities are being carried out by the other users but not by the user group. Activities that are not performed by the user are further identified as activities that are expected to be difficult to perform. do, The mutual assistance method according to claim 6.

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