Information processing device, information processing method, program, and data structure
The information processing device provides a framework for objectively comparing and managing administrative services, enabling rapid and accurate optimization and selection, addressing the challenges of inconsistent service data representation and management.
Patent Information
- Application Number
- JP2024184361
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Priority Date
- 2018-01-24
- Filing Date
- 2024-10-18
- Publication Date
- 2026-01-30
- Estimated Expiration
- 2039-01-22
AI Technical Summary
Existing systems fail to provide an objective and consistent method for comparing and managing administrative services across local governments, leading to difficulties in determining applicable services, modifying service information, and optimizing service improvements, which affects both public and private service providers and users.
An information processing device and method that includes a definition unit, input unit, judgment unit, and output unit to determine the applicability of administrative services based on predefined information, allowing for objective data representation and management.
Enables rapid and accurate comparison and optimization of administrative services, facilitating quick selection by users and reducing costs associated with system modifications.
Smart Images

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Abstract
Description
[Technical Field]
[0001] The present invention relates to an information processing device, an information processing method, a program, and a data structure. [Background technology]
[0002] 2. Description of the Related Art An information providing system for comparing administrative services provided by local governments is known (for example, Patent Document 1). [Prior art documents] [Patent documents]
[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2007-47888 Summary of the Invention [Problem to be solved by the invention]
[0004] Incidentally, the names of administrative services provided by local governments may change from year to year, or may be changed to unique system names during the process of delegating administrative duties from the national government to prefectures or local governments. As a result, when comparing local governments, it is difficult to accurately determine which administrative services can be compared and to provide users with information that provides an objective and accurate comparison.
[0005] Furthermore, when a local government official providing administrative services uses a conventional information provision system such as that shown in Patent Document 1, there is a problem in that even if the official tries to compare the administrative services provided by his / her own local government with those provided by other local governments, it is difficult to grasp in detail the founding law on which the administrative services are provided.
[0006] Furthermore, in systems that build systems that provide administrative services, information about administrative services other than names may change from year to year, local governments may have unique items, and new items may be added in the future. Therefore, modifying or redesigning the tables that manage this information inevitably requires a lot of work and increases costs, which is an issue.
[0007] In other words, although there is a demand for administrative services themselves to be expressed objectively and consistently from various perspectives, there are no systems that can achieve this, no objective data expression methods that take into account the characteristics of administrative services, no appropriate data processing methods, and no data management methods that can appropriately reduce costs.
[0008] Furthermore, these issues are not limited to government services; they also apply to private services, affecting service users, service providers, and those building systems that provide information about services. There is a demand for objective and consistent data representation methods, appropriate data processing methods, and data management methods that can appropriately control costs for this information.
[0009] Furthermore, neighboring municipalities and prefectures each offer their own unique administrative services. However, despite calls for regional administration, those providing these services often only have a grasp of the administrative services within their own jurisdiction. This is due to the lack of a system that allows for easy comparative analysis of administrative services from neighboring municipalities. Furthermore, from the perspective of users (target individuals) who use administrative services, the services they are using can only be viewed within their own region (prefecture, city, town, or village), and they are unable to compare and analyze them with administrative services in other regions. Therefore, when administrative service providers implement improvements and optimizations to their administrative services, it is difficult to do so quickly and accurately. It is also difficult for users themselves to select administrative services quickly and accurately.
[0010] Therefore, the present invention aims to solve the above-mentioned problems, that is, to provide an information processing device, information processing method, program, and data structure that can represent information about a specified service as objective and consistent data, and can appropriately process and manage information about the specified service, allowing administrative service providers to quickly and accurately improve and optimize administrative services, and allowing users themselves to quickly and accurately select administrative services. [Means for solving the problem]
[0011] In order to solve the above problem, the information processing device of the present invention is characterized by having a definition unit that holds definition information regarding a specified service, an input unit that inputs information about a subject who intends to use the specified service as an argument to the definition unit, a judgment unit that judges whether the specified service can be applied based on the information about the subject input from the input unit and the definition information about the specified service held in the definition unit, an information generation unit that generates judgment result information calculated based on the applicability and the judgment result of the judgment unit, and an output unit that outputs the judgment result information generated by the information generation unit.
[0012] Another aspect of the information processing device of the present invention is characterized in that it has a definition unit that holds definition information regarding a specified service, an input unit that inputs information regarding the specified service as an argument for the definition information regarding the specified service held in the definition unit, a calculation unit that performs calculations regarding the applicability of the specified service based on the information regarding the specified service input via the input unit and the definition information regarding the specified service held in the definition unit, or calculates a desired value based on a formula related to the specified service, and an output unit that outputs the calculation results of the calculation unit.
[0013] Another aspect of the information processing device of the present invention is characterized in that it has a definition unit that holds definition information regarding a specified service, an input unit that inputs information regarding a service that provides or is to be used as an argument to the definition information regarding the specified service held in the definition unit, a judgment unit that judges whether the service obtained by inputting information regarding the service input via the input unit and information regarding a subject having specified attributes that is randomly generated for each of the information regarding the specified service input via the input unit and the definition information regarding the specified service held in the definition unit, an information generation unit that generates applicability information and service content information as the judgment result by the judgment unit, an extraction unit that judges whether the generated multiple applicability information and service content information are similar and extracts only similar services, and an output unit that outputs the extracted similar services.
[0014] Another aspect of the information processing device of the present invention comprises a definition unit that holds definition information regarding a specified service; an input unit that inputs information regarding a service that provides or is to be used as an argument to the definition information regarding the specified service held in the definition unit; a judgment unit that judges the applicability of the service obtained by inputting information regarding the service input via the input unit and information regarding a subject having specified attributes that is randomly generated for each of the information regarding the specified service input via the input unit and the definition information regarding the specified service held in the definition unit; an information generation unit that generates applicability information and service content information as the judgment result by the judgment unit; and an extraction unit that judges whether the generated multiple applicability information and service content information are similar and extracts only similar services, and the judgment unit compares and analyzes the multiple similar services extracted by the extraction unit to judge the superiority or inferiority of the value evaluation of the service, and the superiority or inferiority information of the value evaluation of the service judged by the judgment unit is output to an output unit.
[0015] In another aspect of the information processing device of the present invention, it is preferable that the definition information relating to the predetermined service is definition information relating to an administrative service.
[0016] In addition, another aspect of the information processing device of the present invention is that, in addition to the above-mentioned configuration, it is preferable that the definition information regarding the administrative service includes basic information including at least one of the administrative service name, underlying legislation, and implementing organization.
[0017] In addition to the above-described configuration, in another aspect of the information processing device of the present invention, it is preferable that the definition information regarding the administrative service includes action information generated by the administrative service.
[0018] In addition to the above-described configuration, another aspect of the information processing device of the present invention is that the definition information regarding the administrative service preferably includes information about a person or an object that is the subject of the administrative service.
[0019] In addition to the above-described configuration, in another aspect of the information processing device of the present invention, it is preferable that the definition information relating to the administrative service includes period information relating to the administrative service.
[0020] In addition to the above-described configuration, another aspect of the information processing device of the present invention is that the definition information regarding administrative services preferably includes information regarding notifications, applications, or feedback required for administrative service actions to occur.
[0021] In addition to the above-described configuration, in another aspect of the information processing device of the present invention, it is preferable that the definition information regarding administrative services is defined for each local government or each administrative service.
[0022] Another aspect of the present invention relates to an information processing method. That is, the information processing method of the present invention is an information processing method executed by an information processing device having a definition unit, an input unit, a determination unit, an information generation unit, and an output unit, wherein the definition unit holds definition information related to a predetermined service, and the information processing method includes an input step in which the input unit inputs information related to a target person who is going to use the predetermined service to the definition unit as an argument, a determination step in which the determination unit determines whether the predetermined service is applicable based on the information related to the target person input from the input step and the definition information related to the predetermined service held in the definition unit, an information generation step in which the information generation unit generates determination result information calculated based on the applicability determined in the determination step and the determination result, and an output step in which the output unit outputs the determination result information generated in the information generation step.
[0023] Another aspect of the information processing method of the present invention is an information processing method executed by an information processing device having a definition unit, an input unit, a calculation unit, and an output unit, wherein the definition unit holds definition information related to a specified service, and the information processing method includes an input step in which the input unit inputs information related to the specified service as an argument to the definition information related to the specified service held in the definition unit, a calculation step in which the calculation unit performs a calculation regarding whether the specified service is applicable based on the information related to the specified service input via the input unit and the definition information related to the specified service held in the definition unit, or calculates a desired value based on a formula related to the specified service, and an output step in which the output unit outputs the calculation result of the calculation unit.
[0024] Another aspect of the information processing method of the present invention is an information processing method executed by an information processing device having a definition unit, an input unit, a judgment unit, an information generation unit, an extraction unit, and an output unit, wherein the definition unit holds definition information related to a specified service, and the information processing method includes an input step in which the input unit inputs information related to the specified service that provides or is to be used as an argument to the definition information related to the specified service held in the definition unit, a judgment step in which the judgment unit inputs information related to the service and information on subjects having specified attributes that are randomly generated for each of the information related to the specified service and the definition information related to the specified service held in the definition unit and judges whether the obtained service is applicable, an information generation step in which the information generation unit generates applicability information and service content information as the judgment result by the judgment unit, an extraction step in which the extraction unit judges whether the generated multiple applicability information and service content information are similar or not, and extracts only similar services, and an output step in which the similar services extracted by the extraction step are output.
[0025] Another aspect of the information processing method of the present invention is an information processing method executed by an information processing device having a definition unit, an input unit, a judgment unit, an information generation unit, an extraction unit, and an output unit, wherein the definition unit holds definition information related to a predetermined service, and the information processing method includes an input step in which the input unit inputs information related to a service that provides or is to be used as an argument to the definition information related to the predetermined service held in the definition unit, a first judgment step in which the judgment unit inputs information related to the service and information on subjects having predetermined attributes that are randomly generated for each of the information related to the predetermined service and judges whether the obtained service is applicable, an information generation step in which the information generation unit generates applicability information and service content information as the judgment result by the judgment unit, an extraction step in which the extraction unit judges whether the generated multiple applicability information and service content information are similar or not and extracts only similar services, a second judgment step in which the judgment unit compares and analyzes the multiple similar services extracted by the extraction unit to judge the superiority or inferiority of the value evaluation of the service, and an output step in which the output unit outputs the superiority or inferiority information of the value evaluation of the service judged by the judgment unit.
[0026] Another aspect of the present invention relates to a program. That is, the program of the present invention is a program for causing a computer to function as an information processing device having a definition unit, an input unit, an information generation unit, and an output unit, and is characterized in that it causes the computer to function as the definition unit that holds definition information related to a predetermined service, an input unit that inputs information about a target person who intends to use the predetermined service to the definition unit as an argument, a determination unit that determines whether the predetermined service is applicable based on the information about the target person input from the input unit and the definition information about the predetermined service held in the definition unit, an information generation unit that generates determination result information calculated based on the determination of applicability and the result of the determination by the determination unit, and an output unit that outputs the determination result information generated by the information generation unit.
[0027] Another aspect of the program of the present invention is a program for causing a computer to function as an information processing device having a definition unit, an input unit, a calculation unit, and an output unit, characterized in that the computer functions as an input unit that inputs information about a specified service as an argument for definition information about the specified service held in the definition unit, a calculation unit that performs calculations regarding the applicability of the specified service based on the information about the specified service input via the input unit and the definition information about the specified service held in the definition unit, or calculates a desired value based on a formula related to the specified service, and an output unit that outputs the calculation results of the calculation unit.
[0028] Another aspect of the program of the present invention is a program for causing a computer to function as an information processing device having a definition unit, an input unit, a judgment unit, an information generation unit, an extraction unit, and an output unit, and is characterized by causing the computer to function as an input unit that inputs information about a service that provides or is to be used as an argument to definition information about the specified service stored in the definition unit, a judgment unit that judges whether the service obtained by inputting information about the service input via the input unit and information about subjects with specified attributes that are randomly generated for each of the information about the service input via the input unit and the definition information about the specified service stored in the definition unit, an information generation unit that generates applicability information and service content information as the judgment result by the judgment unit, an extraction unit that judges whether the generated multiple applicability information and service content information are similar and extracts only similar services, and an output unit that outputs the extracted similar services.
[0029] Another aspect of the program of the present invention is a program for causing a computer to function as an information processing device having a definition unit, an input unit, a judgment unit, an information generation unit, an extraction unit, and an output unit, and is characterized in that the computer is configured to function as an input unit that inputs information about a service that provides or is to be used as an argument for definition information about the specified service stored in the definition unit, a judgment unit that judges the applicability of the service obtained by inputting information about the service input via the input unit and information about subjects with specified attributes that are randomly generated for each of the information about the service input via the input unit and the definition information about the specified service stored in the definition unit, an information generation unit that generates applicability information and service content information as the judgment result by the judgment unit, an extraction unit that judges whether the generated multiple applicability information and service content information are similar and extracts only similar services, and the judgment unit that compares and analyzes the multiple similar services extracted by the extraction unit to judge the superiority or inferiority of the value evaluation of the service, and outputs the superiority or inferiority information of the value evaluation of the service judged by the judgment unit to the output unit.
[0030] Another aspect of the present invention relates to a data structure. That is, the data structure of the present invention is a data structure used in a system for providing administrative services, the data structure is for defining information about the administrative service, and can store basic information including at least one of the administrative service name, underlying legislation, and implementing organization, action information generated by the administrative service, information about the person or object that is the subject of the administrative service, period information related to the administrative service, and information about notifications, applications, and feedback required for the administrative service action to occur, and is characterized in that the applicability of the information about the administrative service is determined based on the information about the administrative service defined by the information stored in the data structure and information about a target person who intends to use the administrative service, determination result information calculated based on the applicability and the determination result is generated, and the generated determination result information is output.
[0031] Another aspect of the data structure of the present invention is a data structure used in a system for providing administrative services, wherein the data structure is for defining information related to the administrative service and can store basic information including at least one of the administrative service name, underlying legislation, and implementing organization, action information generated by the administrative service, information on the person or thing that is the subject of the administrative service, period information related to the administrative service, and information related to notifications, applications, and feedback for the administrative service action to occur, and when information related to the administrative service is input as an argument for the definition information related to the administrative service stored in the data structure, the applicability of the administrative service is calculated, or a desired value is calculated based on a formula related to the administrative service, and the calculation result is output. [Effects of the Invention]
[0032] According to the present invention, information about a predetermined service can be expressed as objective and consistent data, and the information about the predetermined service can be appropriately processed and managed. When an administrative service provider implements improvements or optimization of administrative services, it is difficult to achieve rapid and accurate improvements or optimization of administrative services. Furthermore, it is possible to provide an information processing device, information processing method, program, and data structure that allow users themselves to quickly and accurately select administrative services. [Brief explanation of the drawings]
[0033] [Figure 1] 1 is a diagram showing an overview of an information processing device 1 according to an embodiment of the present invention. [Figure 2] 1 is a diagram illustrating an example of a hardware configuration of an information processing device 1 according to an embodiment of the present invention. [Figure 3] 1A and 1B are diagrams showing examples of definition information 2A and 2B representing administrative services of a local government that are possessed by an information processing device 1 according to an embodiment of the present invention. [Figure 4] FIG. 2 is a diagram showing an example of definition information representing a target person input to an information processing device 1 according to an embodiment of the present invention. [Figure 5] 1 is an example of a flowchart showing a process executed by an information processing device 1 according to an embodiment of the present invention. [Figure 6] FIG. 10 is a diagram showing an overview of an information processing device 1A according to another embodiment of the present invention. [Figure 7] 10 is an example of a flowchart showing a process executed by an information processing device 1A according to another embodiment of the present invention. [Figure 8] FIG. 10 is a diagram for explaining the advantages of the information processing devices 1 and 1A when analyzing information relating to administrative services. [Figure 9] This is a diagram showing an example where both information about the target person and information about administrative services are input as arguments to a function having definition information 2A and 2B, and an image of the output based on these inputs. [Figure 10] 10 is an example of a Web page realized by an information processing device 1, 1A according to another embodiment of the present invention. [Figure 11] FIG. 10 is a diagram showing an overview of an information processing device 1B according to still another embodiment of the present invention. [Figure 12] FIG. 10 is a diagram illustrating an example of a hardware configuration of an information processing device 1B according to still another embodiment of the present invention. [Figure 13] 10 is an example of a flowchart showing a process executed by an information processing device 1B according to still another embodiment of the present invention. [Figure 14] FIG. 10 is a diagram showing an overview of an information processing device 1C according to a modified example of the present invention. [Figure 15] FIG. 10 is a diagram illustrating an example of a hardware configuration of an information processing device 1C according to a modified example of the present invention. [Figure 16] 10 is an example of a flowchart showing a process executed by an information processing device 1C according to a modified example of the present invention. DETAILED DESCRIPTION OF THE INVENTION
[0034] An information processing device, information processing method, program, and data structure according to an embodiment of the present invention will be described below with reference to FIGS. 1 to 9. The information processing method and program of the present invention will be described using the operation of an information processing device and a program installed in the information processing device as examples. The data structure of the present invention will also be described based on data stored in the information processing device. Note that in the following embodiment, an information processing device, information processing method, program, and data structure related to administrative services will be used for description, but the information processing device, information processing method, program, and data structure of the present invention are not limited to administrative services, and are not limited to the following embodiment.
[0035] In addition, the "administrative services" described in the following embodiments may include administrative services provided by administrative agencies ("notification" as defined in Article 2, Paragraph 7 of the Administrative Procedure Act and "application" as defined in Article 2, Paragraph 3 of the Administrative Procedure Act), as well as procedures and systems other than the above-mentioned "notification" and "application."
[0036] (First embodiment: Overview of information processing device 1) FIG. 1 is a diagram illustrating an overview of an information processing device 1 according to an embodiment of the present invention. This information processing device 1 can, for example, determine whether a specific administrative service is applicable by comparing input attribute information of a target person with information about a specific administrative service. The "information about administrative services" includes, for example, basic information such as the name of the administrative service, the underlying legislation, and the implementing organization; action information indicating an event that occurs when using (applying) the administrative service; target information indicating the person (or thing) responsible for the event; period information indicating the period during which the event will occur; and procedural information such as notification, application, or feedback required to cause the event to occur. Each component of the information processing device 1 will be described in detail below.
[0037] The information processing device 1 is an example of the claimed information processing device. As shown in Fig. 1, the information processing device 1 includes a definition unit 2, an input unit 3, a determination unit 4, an information generation unit 5, and an output unit 6.
[0038] The definition unit 2 has definition information 2A and 2B, which can be used to compare a group of information input from the input unit 3 (described later) to determine whether administrative services are applicable or to generate new information. The definition information 2A and 2B define, for example, information about administrative services and / or information about target persons. Specific examples of the definition information 2A and 2B in which the information about administrative services and / or information about target persons is defined as a function will be described later.
[0039] The input unit 3 inputs information about a subject who intends to use a government service as an argument to the definition unit 2. The "information about the subject" here refers to so-called attribute information about the subject, such as the subject's first and last name, the subject's father's name, the subject's mother's name, the subject's date of birth, the subject's sex, the subject's spouse's name, the subject's children's names, the subject's household composition, whether the subject is pregnant, and whether the subject is alive or dead. However, the "information about the subject" in the present invention may include information other than the subject's attribute information described above. Furthermore, the input unit 3 may input information about government services to the definition unit 2 instead of information about the subject.
[0040] The determination unit 4 determines whether or not a specific administrative service can be applied based on the information about the subject input from the input unit 3 and the definition information 2A, 2B of the specific administrative service held in the definition unit 2. The determination unit 4 transmits the application result of the specific administrative service to the information generation unit 5, and if there is a further action that will occur when the specific administrative service is applied, the determination unit 4 instructs the information generation unit 5 to generate information indicating the result of that action.
[0041] The information generation unit 5 generates determination result information 5A based on the determination result of the determination unit 4. The information generation unit 5 is an example of the information generation unit or calculation unit of the claims, and when the determination result information 5A needs to be displayed as a numerical value such as an amount to determine whether or not an administrative service is applicable, it can also perform calculation processing to calculate the amount to be displayed.
[0042] The output unit 6 outputs determination result information based on the determination result of whether or not the administrative service is applicable, generated by the information generation unit 5. The output destination of the output unit 6 is, for example, the display of the information processing device 1 or a display provided on an external terminal communicating with the information processing device 1 via a network. Note that if the information output from the output unit 6 is to be further processed or used for other processing, the information may be supplied to the processing destination or the processing destination.
[0043] (Example of hardware configuration of information processing device 1) 2 is a diagram showing an example of the hardware configuration of an information processing device 1 according to an embodiment of the present invention. The information processing device 1 is a so-called computer, and its hardware configuration includes hardware resources such as a CPU (Central Processing Unit) 21, a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23, a bus 24, an input / output interface 25, an input unit 36, a display unit 27, a storage unit 28, and a communication unit 29. This allows the information processing executed by each unit of the information processing device 1 described above to be realized.
[0044] The CPU 21 controls each part by loading various programs stored in the ROM 22 or the storage unit 28 into the RAM 23 and executing them based on operation signals and data transmitted from each part of the device via the bus 24 and the input / output interface 25. This realizes information processing executed by the information processing device 1, which will be described later.
[0045] The input unit 36 is, for example, a keyboard, a mouse, etc. The display unit 27 is a display configured, for example, by a liquid crystal display element or an organic EL (Electro Luminescence) display element, etc., and displays various information through processing by the CPU 21. The input unit 36 and the display unit 27 may be configured as a touch panel that combines the functions of both. The storage unit 28 stores at least an OS and various programs. The storage unit 28 is, for example, configured by a hard disk drive (HDD), a solid state drive (SSD), or a flash memory. The HDD, SSD, flash memory, etc. are built into the device, but may also be external devices connected to the device via a predetermined interface. Specifically, they may be external HDDs or USB memory connected via a universal serial bus (USB), or memory cards connected via a predetermined memory card slot. The communication unit 29 is a communication interface for connecting to a local area network (LAN), etc.
[0046] (Example of administrative service definition information 2A, 2B) FIG. 3 is a diagram showing an example of definition information 2A and 2B representing administrative services of a local government possessed by an information processing device 1 according to an embodiment of the present invention. The example shown in FIG. 3 defines "subsidies for infant medical expenses (child medical expenses)" as an administrative service in Kawaguchi City, Saitama Prefecture. This definition information defines the "local government code," "basic law," "type," "name," "law number," "URL," "overview," "subsidy details," "notification application method," and "items to bring." The "local government code" is information for uniquely identifying a local government. In the example shown in FIG. 3, the local government code for Kawaguchi City is "11203." The "basic law" field stores information about the law that serves as the basis for providing this administrative service. The "type" field defines information about the type of the underlying law, which is defined as "ordinance" in this example. The "name" field defines the official name of the underlying law, which is defined as "Kawaguchi City Ordinance on the Provision of Children's Medical Expenses." "Law number" is an area where the number of the underlying law is defined, and specifically, it is defined as "Ordinance No. 38 of July 1, 1973." "URL" is an area where the URL information of the website that describes the contents of the underlying law is defined. "Summary" is an area that defines the overview of this administrative service, and defines the following text sentence: "In order to enhance insurance measures for children and reduce the financial burden on families with children, if your child receives treatment at a medical institution using health insurance due to illness or injury, we will subsidize a portion of the self-pay portion (20% or 30%) of the insured medical treatment."
[0047] In addition, the "payment details" section defines the "recipient," "applicant," and "items to be paid." Specifically, the conditions for a "recipient" are that they are enrolled in the National Health Insurance, reside in Kawaguchi City, are within the eligible age range, all guardians have paid their taxes in full, and the income of the parent / guardian who is the primary breadwinner of the recipient is less than 6.3 million yen + number of dependents x 380,000 yen. In addition, the condition for an "applicant" is that they are the primary breadwinner of the guardian. In addition, the condition for the "application deadline" is that they must be within 15 days from the day after they become eligible. In addition, the "items to be paid" section defines a Child (Infant) Medical Expenses Subsidy Eligibility Certificate that will be issued if the recipient is eligible for payment.
[0048] In addition, the "notification application method" is an area for storing a description of the specific application method, and defines the following text: "Qualification registration is required. If you are making a new application due to birth or moving, please register your qualification within 15 days from the day after the reason for the change occurs. If your baby has just been born and has not yet been issued a health insurance card, please apply on the day the card arrives, or if you are unable to come to apply immediately due to unavoidable circumstances such as giving birth at your parents' home, please apply within 15 days from the day after you become able to apply."
[0049] In addition, the "Items to Bring" section is an area for storing a description of the items required when applying, and three items are defined as essential documents to bring: "health insurance card (with your child's name on it)", "identification of a bank account in the name of the eligible recipient *The bank account is the account into which medical expenses are paid when payments are made at the medical institution", and "seal (other than a stamp type)".
[0050] As described above, the information processing device 1 maintains a data structure for administrative service definition information 2A and 2B, as shown in FIG. 3, that accurately defines the items required for each administrative service. When comparing administrative services, the definition information for the corresponding administrative service can be compared, and if changes occur to the administrative service itself, the definition content of this definition information can be modified. This facilitates objective comparison of administrative services and data management. Furthermore, the administrative service definition information 2A and 2B may be defined not on an administrative service basis but on a municipality basis. In this case, when launching a new administrative service in another municipality, it is possible to reference the definition information of the administrative service already provided by the municipality. This reduces costs compared to building and operating a system for each municipality. Furthermore, even if items unique to each municipality are required, they can be separately defined in the administrative service definition information, allowing for individual responses. The administrative service definition information 2A and 2B shown in FIG. 3 are merely examples, and a data structure containing only part of this definition information may also be used.
[0051] (Example of target definition information 2A and 2B) FIG. 4 is a diagram showing an example of definition information 2A, 2B representing a subject input to an information processing device 1 according to an embodiment of the present invention. As shown in FIG. 4, the subject's attribute information is defined as "name," "middle name," "surname," "father," "mother," "date of birth," "gender," "spouse," "children," "household," "health insurance," "whether pregnant," and "death." "Name" is an area where the subject's name is stored. "Middle name" is an area where the subject's middle name is stored if the subject has one. "Surname" is an area where the subject's surname is stored. "Father" and "Mother" are areas where information that can identify the subject's father or mother (e.g., name or identification information such as My Number) is stored. "Date of birth" is an area where the subject's date of birth (numeric information in the Japanese or Western calendar) is stored. "Gender" is an area where information regarding the subject's biological sex or social sex (gender) is stored. "Spouse" is an area where information that can identify the spouse of the subject (e.g., spouse's name, spouse's My Number, and other identification information) is stored. "Children" is an area where information that can identify the child of the subject (e.g., child's name, child's My Number, and other identification information) is stored. "Household" is an area where information about the subject's household (family structure) is stored. "Health insurance" is an area where information about the subject's health insurance is stored. "Pregnant" is an area where information about whether the subject is pregnant or not is stored. "Death or alive" is an area where whether the subject is alive or dead is stored. Note that the definition information 2A and 2B representing the subject shown in Figure 4 are merely examples, and a data structure that includes part of this definition information may also be used.
[0052] As described above, the information processing device 1 has a data structure that can accurately define attribute information related to a subject that is required to determine whether or not administrative services are applicable, as shown in Fig. 4. This allows for processing such as input of subject information according to this definition, determination of whether or not administrative services are applicable, and recording of other information related to the subject, making it easy to compare with the definition information of administrative services shown in Fig. 3 and preventing omission of necessary information.
[0053] (Example of operation of information processing device 1) 5 is an example of a flowchart showing processing executed by the information processing device 1 according to an embodiment of the present invention. The following processing is started (START) when the power of the information processing device 1 is turned on or when input processing to the information processing device 1 is enabled.
[0054] Step S1: The input unit 3 of the information processing device 1 inputs information about the subject to the determination unit 4. The subject information input to the input unit 3 may be directly input by an operator via the input unit 36 of the information processing device 1, or may be received and input from an external terminal connected via a network, or may be received and input from output of another program. The subject information input in step S1 is premised on the input of information similar to the definition information representing the subject described in FIG. 4.
[0055] Step S2: The determination unit 4 of the information processing device 1 determines whether or not a specific administrative service is applicable based on the information about the subject input from the input unit 3 and the definition information 2A, 2B of the specific administrative service held in the definition unit 2. For example, it can determine whether or not the subject input in step S1 is eligible for subsidies for infant medical expenses (child medical expenses) as an administrative service of Kawaguchi City, Saitama Prefecture, as described in FIG. 3. The determination unit 4 supplies the determination result to the information generation unit 5.
[0056] Step S3: The information generation unit 5 of the information processing device 1 generates determination result information 5A based on the determination result of the determination unit 4. Note that, if the determination result information 5A generated by the information generation unit 5 needs to display a numerical value such as an amount to indicate whether or not the administrative service is applicable, calculations for calculating the amount to be displayed are also performed.
[0057] Step S4: The output unit 6 of the information processing device 1 outputs the determination result information 5A based on the determination result of whether or not the administrative service is applicable, generated by the information generation unit 5. The output destination of the output unit 6 is, for example, the display unit 27 of the information processing device 1 or a display provided on an external terminal (for example, a mobile terminal such as a PC or a smartphone) communicating with the information processing device 1 via a network. Note that if the determination result information 5A output from the output unit 6 is to be further processed or used for other processing, it may be supplied to the processing destination or processing destination.
[0058] (Second embodiment: Overview of information processing device 1A) Fig. 6 is a diagram showing an overview of an information processing device 1A according to an embodiment of the present invention. This information processing device 1A performs calculations based on input information about an administrative service and definition information 2A, 2B defined in a definition unit 2, and can output, for example, information obtained by calculations about the input administrative service (for example, text information in a natural language such as Japanese or English, or information about whether the administrative service is correct based on the text information). Note that the same symbols are used for functions and hardware configurations similar to those of the information processing device 1 shown in Figs. 1 to 5, and a description of those configurations themselves will be omitted.
[0059] As shown in FIG. 6, the information processing device 1A includes a definition unit 2, an input unit 3, a calculation unit 4A, an information generation unit 5, and an output unit 6.
[0060] The calculation unit 4A performs calculations based on information about administrative services input from the input unit 3. The calculation unit 4A has a sentence generation execution unit 4B and a correct / incorrect judgment execution unit 4C. The sentence generation execution unit 4B can, for example, generate sentence information (explanatory sentences for administrative services) in a natural language such as Japanese or English based on the information about administrative services input from the input unit 3. The correct / incorrect judgment execution unit 4C judges the correctness of the information about administrative services input from the input unit 3. For example, when information about a specific administrative service is input from the input unit 3, the correct / incorrect judgment execution unit 4C compares the information with definition information 2A, 2B of the specific administrative service defined in the definition unit 2 to perform correct / incorrect judgment. Furthermore, the correct / incorrect judgment execution unit 4C compares the sentence information generated by the sentence generation execution unit 4B with definition information 2A, 2B of the administrative service identified from the sentence information, defined in the definition unit 2, to perform correct / incorrect judgment.
[0061] The information generated by the calculation by the calculation unit 4A is output as calculation result information 6A via the output unit 6. When information about the target person is also input from the input unit 3 in addition to information about the administrative service, the calculation unit 4A may calculate whether or not the administrative service is applicable to the target person. Furthermore, the calculation result information 6A may be further processed based on the calculation result of the calculation unit 4A, or if used for other processing, may be supplied to the processing or processing destination.
[0062] 7 is an example of a flowchart showing processing executed by an information processing device 1A according to an embodiment of the present invention. The following processing is started (START) when the power of the information processing device 1 is turned on or when input processing to the information processing device 1 is enabled.
[0063] Step S10: The input unit 3 of the information processing device 1A inputs information about the administrative service to the calculation unit 4A as an argument. The information about the administrative service input to the input unit 3 may be directly input by an operator via the input unit 36 of the information processing device 1, or may be received and input from an external terminal connected via a network, or may be received and input from output of another program. The information about the administrative service input in step S10 is assumed to be similar to the definition information expressing the administrative service described in FIG. 3 etc.
[0064] Step S11: The calculation unit 4A of the information processing device 1 calculates whether or not an administrative service is applicable based on information about the administrative service input via the input unit 3 and definition information 2A, 2B about the administrative service stored in the definition unit 2, or calculates a desired value based on a formula related to the administrative service. The text generation execution unit 4B of the calculation unit 4A can, for example, generate text information (explanatory text for the administrative service) in a natural language such as Japanese or English based on the information about the administrative service input from the input unit 3. Furthermore, for example, when information about a specific administrative service is input from the input unit 3, the accuracy discrimination execution unit 4C of the calculation unit 4A compares the information with the definition information 2A, 2B of the specific administrative service defined in the definition unit 2 and performs accuracy discrimination (for example, whether there are any inconsistencies in the definition information itself, whether it is set correctly, etc.). Alternatively, the correctness discrimination execution unit 4C of the calculation unit 4A performs correctness discrimination (for example, whether there are any inconsistencies in the sentence itself, whether the sentence has been created correctly, etc.) by comparing the sentence information generated by the sentence generation execution unit 4B with the definition information 2A, 2B of the administrative service identified from the sentence information defined in the definition unit 2. The calculation unit 4A supplies the calculation result information 6A calculated based on the above-mentioned processing to the output unit 6.
[0065] Step S12: The output unit 6 of the information processing device 1 outputs the calculation result of the calculation unit 4A. The output destination of the output unit 6 is, for example, the display unit 27 of the information processing device 1A or a display provided on an external terminal (for example, a mobile terminal such as a PC or a smartphone) communicating with the information processing device 1A via a network. Note that if the judgment result information 5A output from the output unit 6 is to be further processed or used for other processing, it may be supplied to the processing destination or processing destination.
[0066] The configuration and operation of the information processing devices 1, 1A described above have been explained using administrative services as an example, but it is also possible to store definition information based on the characteristics of any service other than administrative services (for example, welfare services, childcare services, food and beverage services, etc. provided by private companies), input attribute information of the user of the service, determine whether it is applicable, and generate and output information on the determination results.
[0067] (Effects of each embodiment) As can be seen from the above explanation, the information processing device 1 described in the first embodiment holds definition information 2A, 2B regarding a specified service, and inputs information regarding the subject who wishes to use the specified service as an argument from the input unit 3 to the definition unit 2 (step S1 in Figure 5), and determines whether the specified service can be applied based on the input information regarding the subject and the definition information regarding the specified service held in the definition unit 2 (step S2 in Figure 5), generates determination result information 5A calculated based on the applicability of the specified service and the determination result (step S3 in Figure 5), and outputs the generated determination result information (step S4 in Figure 5).As a result, information regarding the specified service can be expressed as objective and consistent data, and the information regarding the specified service can be processed and managed appropriately.
[0068] Furthermore, according to the information processing device 1A described in the second embodiment, definition information 2A, 2B relating to a predetermined service is held, and information relating to the predetermined service is input as an argument for the definition information relating to the predetermined service held in the definition unit 2 (step S10 in FIG. 7), and based on the input information relating to the predetermined service and the definition information relating to the predetermined service held in the definition unit 2, a calculation is made as to whether the predetermined service is applicable or not, or a desired value is calculated based on a formula related to the predetermined service (step S11 in FIG. 7), and the calculation result is output (step S12 in FIG. 7). As a result, information relating to the predetermined service can be expressed as objective and consistent data, and the information relating to the predetermined service can be processed and managed appropriately.
[0069] Furthermore, since the definition information 2A, B regarding a specified service in the above-mentioned information processing devices 1, 1A is definition information regarding administrative services, information regarding administrative services can be expressed as objective and consistent data, and information regarding those administrative services can be appropriately processed and managed.
[0070] Furthermore, the definition information 2A, 2B relating to administrative services in the information processing devices 1, 1A described above includes basic information including at least one of the administrative service name, the governing law, and the implementing organization, which indicates the administrative service, and therefore can be utilized as definition information that always holds the basic information of the administrative service. This makes it possible, for example, to search for administrative services based on the basic information of the administrative service, compare administrative services with each other, verify the administrative service itself, and efficiently manage and operate the system that realizes these processes.
[0071] Furthermore, the definition information 2A, 2B relating to administrative services in the information processing devices 1, 1A described above includes action information generated by the administrative services, and can therefore be utilized as definition information that always holds information on what specific events will occur when an administrative service is used or applied. This makes it possible, for example, to search for administrative services based on the information desired as administrative services, compare administrative services, verify the administrative services themselves, and efficiently manage and operate the systems that realize these processes.
[0072] Furthermore, the definition information 2A, 2B relating to administrative services in the information processing devices 1, 1A described above includes information on people or things that are the subjects of administrative services, and can therefore be utilized as definition information that always holds information on what specific subjects or things are required to use administrative services. This makes it possible, for example, to search for administrative services based on the attribute information of the target person, compare administrative services, verify the administrative services themselves, and efficiently manage and operate the systems that realize these processes.
[0073] Furthermore, the definition information 2A, 2B regarding administrative services in the information processing devices 1, 1A described above includes period information regarding administrative services, and can therefore be utilized as definition information that always holds information regarding the specific duration of the occurrence of administrative services. This makes it possible, for example, to search for administrative services that can be used based on the current situation of the subject, compare administrative services, verify the administrative services themselves, and efficiently manage and operate the systems that realize these processes.
[0074] Furthermore, the definition information 2A, 2B relating to administrative services in the information processing devices 1, 1A described above includes information relating to notifications, applications, or feedback for administrative service actions to occur, and can therefore be utilized as definition information that always retains information on what must be done specifically as a notification or application for administrative service actions to occur, factual information indicating that a notification has been accepted as feedback, judgment information based on the application results, etc. This makes it possible, for example, to search for administrative services based on notifications, applications, or feedback that a subject plans to make in the future, compare administrative services with each other, verify the administrative services themselves, or efficiently manage and operate the systems that realize these processes.
[0075] Furthermore, since the definition information 2A, 2B relating to administrative services in the information processing devices 1, 1A described above is defined for each municipality or each administrative service, it becomes possible to utilize the definition information for each municipality or each administrative service. This makes it possible, for example, to efficiently build a system that provides information on administrative services provided in one's own municipality by referring to administrative services provided in other municipalities.
[0076] The operation of the information processing device 1 (information processing method), the program for causing the information processing device 1 to function, and the data structure of the information processing device 1 can also achieve the same effects as those described above.
[0077] (Other effect 1: Simplifying data structures through schemalessness) In addition to the above-mentioned effects, the information processing devices 1, 1A can achieve the following effects compared to conventional systems that provide information on administrative services. In conventional systems that provide information on administrative services, data structure design is generally performed in a tabular format (table), and the items and structure (schema definition) of the information on the administrative services must be determined in advance. However, when unique items and structures are required for each local government or each administrative service, it becomes necessary to adopt a complex structure to comprehensively express information on existing administrative services or to design in advance a meaningless structure based on future predictions, which leads to higher costs.
[0078] Furthermore, when designing data structures in a tabular format, information related to administrative services is interrelated, such as the amount of payment varying by target age, so it is necessary to express the interrelationships between pieces of information (normalization). However, information related to administrative services has characteristics such as (1) no inclusion relationships between pieces of information, (2) each piece of information is individually interrelated, and (3) the interrelationships between pieces of information vary for each administrative service. This necessitates the creation of numerous detailed items for each administrative service, which can easily lead to an increase in the number of tables. Furthermore, as the number of tables increases, it becomes necessary to determine normalization criteria to maintain consistency. However, the presence or absence of data itself varies depending on the municipality, and the number of values used only by specific administrative services in a particular municipality increases. In such circumstances, determining normalization criteria is difficult, and even if normalization is achieved, there is a concern that the possibility of bugs and other problems occurring increases.
[0079] On the other hand, since the information processing devices 1 and 1A in this embodiment do not employ a tabular data structure design, there is no need for the above-mentioned forward-looking schema definition or normalization for defining information relevance, and the above-mentioned problems can be avoided. Furthermore, even if unique items or structures are required for each local government or administrative service, it is only necessary to apply the unique items or structures to the definition information for that local government or administrative service, thereby reducing costs.
[0080] (Other effect 2: Data division and placement is easy) Furthermore, the information processing devices 1 and 1A in this embodiment can easily implement sharding, which divides and allocates the definition information 2A and 2B themselves across multiple servers. Therefore, not only is data usability improved, but performance such as response speed is also superior to conventional systems that provide information on administrative services.
[0081] (Other effect 3: Easy application to the analysis of administrative services) Furthermore, the information processing devices 1 and 1A described in the above-described embodiments are also highly suitable for analyzing administrative services (verifying their validity, etc.). FIG. 8 is a diagram illustrating the advantages of the information processing devices 1 and 1A when analyzing information related to administrative services. Conventionally, technology for realizing evidence-based policymaking (EBPM) has been sought in policymaking. However, administrative services, in particular, are designed taking into account people in various situations, and as a result, the content of administrative services themselves is becoming more complex year by year. Furthermore, because administrative services themselves are written in legally based text, analyzing these increasingly complex administrative services requires reading and analyzing the text information related to the administrative services, which is extremely difficult. However, with the configuration of the information processing devices 1 and 1A of the present embodiment, administrative services can be treated as data types that can be processed using numerical and logical operations. Being able to process administrative services using numerical and logical operations means that administrative services can be analyzed using existing statistical methods. The ability to analyze information related to administrative services using various statistical methods allows national and local governments to analyze existing administrative services and design them to be truly necessary when formulating new policies and administrative services. Furthermore, by analyzing the relationships between administrative services, it is possible to prove that the planned administrative services are actually being provided to the intended target audience.Alternatively, by detecting inconsistencies between administrative services, it is possible to reduce excessive costs for those administrative services and prevent people from being left unserved by administrative services.
[0082] (Variation 1: Editor) Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications are possible within the scope of the present invention. For example, in the above-described information processing device 1, 1A, when information about a target person or information about an administrative service is input, an example is described in which information about the administrative service is output. However, when both information about a target person and information about an administrative service are input, the information processing device 1, 1A may be configured to output the input information about the target person and the administrative service, as shown in, for example, the image shown in Figure 9 described later.
[0083] 9 is a diagram illustrating the case where both information about the target person and information about the administrative service are input as arguments to a function having definition information 2A and 2B, and the image of the output based on these inputs. As shown in FIG. 9, the information processing device 1, 1A may be configured so that when both information about the target person and information about the administrative service are input as arguments to a function having definition information 2A and 2B, a Japanese sentence based on the input target person and the content of the administrative service is generated. Similarly, the information processing device 1, 1A may be configured so that when both information about the target person and information about the administrative service are input as arguments to a function having definition information 2A and 2B, the target person and the administrative service are combined and information indicating whether the administrative service is applicable is output.
[0084] Fig. 10 is an example of a web page realized by the information processing device 1, 1A according to an embodiment of the present invention. The web page shown in Fig. 10 has input fields for "User Description" and "Service Description," and output fields for "User Information," "Subject Determination," "Generated Subject Description (Japanese)," "Generated Subject Description (English)," and "Institutional Analysis." When both the user's attribute information and detailed information about the administrative service are entered in these input fields and an execute button is pressed, a description about the user, whether the administrative service is applicable, and an explanation of the administrative service can be output.
[0085] In the "User Description" shown in Figure 10, the user enters his / her user name "Takeshi," his / her place of residence as Shinjuku Ward, and his / her dependent's name as "Taro" and the dependent's date of birth (April 1, 2001). In addition, the "Service Description" defines the criteria for determining who is eligible for child allowance as being a dependent of someone who has a resident registration in Shinjuku Ward, and that the dependent must reach the age of 15 on or before March 31st.
[0086] In the "User Information" field shown in FIG. 10, "Takeshi (resident of Shinjuku Ward) - dependent 1 Taro (born April 1, 2001)" is output based on the items entered in the input field. In the "Eligibility Determination," "You are not eligible" is output because the dependent's date of birth condition for child allowance eligibility is not met. In this embodiment, the "Generated Eligible Person Description (Japanese)" also outputs a text sentence with the same meaning as the output of the "Eligibility Determination," but a different expression may be used. In addition, the "Generated Eligible Person Description (English)" outputs "Not Eligible." In addition, if there is child allowance definition information from other municipalities, the "System Analysis" outputs differences from that definition information (e.g., information regarding differences in eligibility conditions, allowance amount, etc.). In the input field shown in FIG. 9, the information is written using the Government Service Description Language (GSDL) developed by the applicant so that it can be input in accordance with the items of the definition information stored in the information processing device 1, but the input does not necessarily have to follow this description method.
[0087] The web page described in Figure 10 above can be used to objectively compare the administrative services offered by each local government, to extract differences between administrative services offered by multiple local governments based on the target audience's conditions, and to verify administrative services offered by other local governments when a local government starts offering a new administrative service.
[0088] (Variation 2: Setting common items and unique items in definition information) In the above-mentioned information processing devices 1, 1A, definition information is held and stored on a municipality basis and an administrative service basis, but when defining definition information on an administrative service basis, it is also possible to classify and define items that are common to each municipality and items that are unique to each municipality.
[0089] (Other variations) Furthermore, the series of processes of the information processing devices 1 and 1A described above can be executed by hardware or software. When the series of processes of the information processing device 1 described above are executed by software, the programs constituting the software are installed from a program recording medium into a computer incorporated in dedicated hardware, or into, for example, a general-purpose personal computer that can execute various functions by installing various programs.
[0090] The program executed by the computer may be a program that processes in chronological order according to the order described in this specification, or may be a program that processes in parallel or at the required timing, such as when called.
[0091] (Third embodiment) FIG. 11 is a diagram illustrating an overview of an information processing device 1B according to a third embodiment of the present invention. FIG. 12 is a diagram illustrating an example of the hardware configuration of the information processing device 1B according to the third embodiment of the present invention. FIG. 13 is a diagram illustrating an example of a flowchart showing processing executed by the information processing device 1B according to the third embodiment of the present invention. Note that the following processing is started when the power of the information processing device 1B is turned on or when input processing to the information processing device 1B becomes possible. Here, the information processing unit 30 has a definition unit 32, an input unit 33, a determination unit 34, a subject information generation unit 31, an information generation unit 35, an extraction unit 36, and an output unit 37.
[0092] The information processing device 1B determines whether administrative services are applicable to a randomly generated fictitious target person (described later), compares the determined applicability of multiple administrative services and the details of those services, determines whether multiple administrative services are similar to each other based on predetermined similarity criteria, and outputs only administrative service information that is similar to each other as a result of the determination. The target information is randomly generated fictitious user information, and is divided into multiple user groups with different attribute information, for example, regarding "name," "middle name," "surname," "father," "mother," "date of birth," "gender," "spouse," "children," "household," "health insurance," "whether pregnant," and "death," and is stored (memorized) in advance in the definition unit 32.
[0093] The input unit 33 inputs information about the administrative service to be used (administrative service information) as an argument to the definition unit 32. When administrative service information is input to the input unit 33 (step S100 in FIG. 13), the target person information generation unit 31 randomly selects and generates a target person from the targets stored (defined) in the definition unit 32 (step S101). Note that the randomly generated target person may not be a target person stored in the definition unit 32, but may be a new target person with a predetermined attribute.
[0094] The determination unit 34 determines whether or not the administrative service is applicable and the details of the service provision based on the information on the administrative service input via the input unit 33, information on existing administrative services (administrative service information other than the input administrative service information) stored in the definition unit 32, and randomly generated target person information (step S102), and outputs the determination result. Specifically, the determination unit 34 determines whether or not the administrative service is applicable by inputting information (e.g., attribute information, etc.) of the fictitious target person input from the target person information generation unit 31 as an argument to the input administrative service information output from the input unit 33 and other administrative service information stored (defined) in the definition unit 32. Of course, the target person may input their own target person information via the input unit 33 and use that target person information instead of the randomly generated target person information. The information generation unit 35 generates and outputs information indicating whether or not the administrative service is applicable and information indicating the details of the service provision based on the determination result of the determination unit 34 (step S103).
[0095] The extraction unit 36 compares the applicability information and information indicating the service provision details of the multiple administrative services output from the information generation unit 35, and determines the similarity between the applicability information and / or service provision details of the input administrative service and existing administrative services (for example, classifying the service provision details into multiple categories, assigning a score to each of the classified categories, calculating the similarity based on the scores, and determining whether or not the similarity exceeds a predetermined level (high, low, etc.)).As a result of the determination, all information (similar administrative service information) 37A related to administrative services with a high level of similarity (similarity equal to or greater than a predetermined threshold value) is extracted (step S104), and this information is output to the output unit 37 (step S105).
[0096] As in the first embodiment, the output destination of the output unit 37 is the display unit (not shown) of the information processing device 1B or a display provided on an external terminal (for example, a mobile terminal such as a PC or a smartphone) communicating with the information processing device 1B via a network. Note that if the similar administrative service information 37A output from the output unit 37 is to be further processed or used for other processing, the information may be supplied to a processing destination or a processing destination.
[0097] <Modification> FIG. 14 is a diagram showing an overview of an information processing device 1C according to a modified example of the third embodiment of the present invention. FIG. 15 is a diagram showing an example of the hardware configuration of the information processing device 1C according to a modified example of the third embodiment of the present invention. FIG. 16 is a diagram showing an example of a flowchart showing processing executed by the information processing device 1C according to a modified example of the third embodiment of the present invention. The information processing unit 40 has a definition unit 42, an input unit 43, a determination unit 44, a subject information generation unit 41, an information generation unit 45, an extraction unit 46, and an output unit 47. This modified example is similar to the above-described third embodiment except for the processing of the determination unit 44 and the extraction unit 46, and therefore a description of the parts similar to the third embodiment will be omitted.
[0098] The determination unit 44 determines at least whether the administrative service is applicable and the service provision details based on the information on the administrative service input via the input unit 43 (step S200 in FIG. 16), information on existing administrative services (administrative service information other than the input administrative service information) stored in the definition unit 42, and fictitious target person information randomly generated (step S201) (step S202), and outputs the determination result (step S203). The information generation unit 45 generates and outputs information indicating whether the administrative service is applicable and information indicating the service provision details based on the determination result of the determination unit 44 (step S203).
[0099] The extraction unit 46 compares the applicability information and information indicating the service provision contents of the multiple administrative services output from the information generation unit 45, and determines the similarity between the applicability information and / or service provision contents of the input administrative service and existing administrative services (for example, classifying the service provision contents into multiple categories, assigning a score to each classified category, calculating the similarity based on the scores, and whether it exceeds a predetermined similarity (high similarity, low similarity, etc.)).As a result of the determination, all information (similar administrative service information) related to administrative services with a high similarity (similarity equal to or greater than a predetermined threshold value) is extracted (step S204), and this information is output to the determination unit 44. The determination unit 44 compares the information on administrative services output from the extraction unit 46 whose similarity is equal to or greater than a predetermined threshold value, and determines the superiority or inferiority of the value assessment of those services (step S205). Information on the superiority or inferiority determination result (superiority or inferiority determination result information) 47A is output to the output unit 47 (step S206).
[0100] The configuration and operation of the information processing devices 1, 1A, 1B, and 1C described above have been explained using administrative services as an example, but it is also possible to store definition information based on the characteristics of any service other than administrative services (for example, welfare services, childcare services, food and beverage services, etc. provided by private companies), input attribute information of the user of the service, determine whether it is applicable, and generate and output information on the determination results.
[0101] (Effects of the third embodiment) As can be seen from the above explanation, the information processing device 1 described in the third embodiment compares the applicability and provision details of multiple administrative services for which specific target person information has been input, determines their similarity, extracts information about administrative services with a high degree of similarity, and displays all of this information on a display or other display unit, so that when an administrative service provider implements reforms to its administrative services, it can quickly and accurately improve and optimize the administrative services. Furthermore, users themselves can quickly and accurately select administrative services.
[0102] Furthermore, according to the information processing device 1 described in the above variant, the applicability of multiple administrative services for which specific target person information has been input and the content of those services are compared to determine their similarity, information on administrative services with a high degree of similarity is extracted, and a determination is made as to the superiority or inferiority of multiple administrative services with a high degree of similarity, and the determination result is displayed on a display unit such as a display.Therefore, the administrative service provider can use and analyze the results of this superiority or inferiority determination to improve the administrative service in question, contributing to the rapid and accurate reform of administrative services, and further contributing to the selection of rapid and accurate administrative services even if the target person is an individual. [Explanation of symbols]
[0103] 1, 1A, 1B, 1C: information processing device, 2: definition unit, 2A, 2B: definition information, 3, 33, 43: input unit, 4, 34, 44: judgment unit, 4A: calculation unit, 4B: sentence generation execution unit, 4C: correctness discrimination execution unit, 5, 35, 45: information generation unit, 5A: judgment result information, 6: output unit, 6A: calculation result information, 21: CPU, 22: ROM, 23: RAM, 24: bus, 25: input / output interface, 26: input unit, 27: display unit, 28: memory unit, 29: communication unit, 30, 40: information processing unit, 31, 41: subject information generation unit, 36, 46: extraction unit, 37A: similar administrative service information, 47A: superiority / inferiority judgment result information
Claims
1. a definition unit that stores definition information regarding predetermined services provided by at least two or more companies; an input unit for inputting attribute information of a target person who intends to use the predetermined service as an argument of definition information related to the predetermined service held in the definition unit; a determination unit that determines whether or not the predetermined service is applicable based on the attribute information of the subject input via the input unit and definition information related to the predetermined service stored in the definition unit; an information generating unit that generates judgment result information calculated based on the applicability of the judgment unit and the judgment result; an output unit that outputs the determination result information generated by the information generation unit; and The definition information includes items of requirements for the target person to use the predetermined service and conditions for the items, which are conditions required for each predetermined service provided by each company and conditions that can be set independently.
1. An information processing device comprising:
2. 2. The information processing device according to claim 1, The definition information regarding the predetermined service includes: Action information generated by the predetermined service An information processing device comprising:
3. 2. The information processing device according to claim 1, The definition information regarding the predetermined service includes: Information about people or things that are the subject of the specified service An information processing device comprising:
4. 4. The information processing device according to claim 1, The definition information regarding the predetermined service includes: Period information regarding the specified service An information processing device comprising:
5. 5. The information processing device according to claim 1, The definition information regarding the predetermined service includes: At least one of information regarding notification, application, or feedback for the occurrence of an action of the predetermined service is included.
1. An information processing device comprising:
6. An information processing method executed by an information processing device having a definition unit, an input unit, a determination unit, an information generation unit, and an output unit, the definition unit holds definition information relating to predetermined services provided by at least two or more companies, an input step in which the input unit inputs information about a target person who intends to use the predetermined service as an argument of definition information about the predetermined service stored in the definition unit; a determination step in which the determination unit determines whether or not the predetermined service is applicable based on information about the subject person input through the input step and definition information about the predetermined service stored in the definition unit; an information generating step in which the information generating unit generates determination result information calculated based on the applicability in the determining step and the determination result; an output step in which the output unit outputs the determination result information generated by the information generating step; and The definition information includes items of requirements for the target person to use the predetermined service and conditions for the items, which are conditions required for each predetermined service provided by each company and conditions that can be set independently.
1. An information processing method comprising:
7. A program for causing a computer to function as an information processing device having a definition unit, an input unit, an information generation unit, and an output unit, The computer an input unit for inputting information about a target person who intends to use a predetermined service provided by at least two or more companies as an argument of definition information about the predetermined service stored in the definition unit; a determination unit that determines whether or not the predetermined service is applicable based on information about the subject person input via the input unit and definition information about the predetermined service stored in the definition unit; an information generating unit that generates judgment result information calculated based on the applicability of the judgment unit and the judgment result; an output unit that outputs the determination result information generated by the information generation unit; It functions as The definition information includes items of requirements for the target person to use the predetermined service and conditions for the items, which are conditions required for each predetermined service provided by each company and conditions that can be set independently. A program characterized by:
Citation Information
Patent Citations
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