Business continuity plan management system, business continuity plan management device, business continuity plan management method
The business continuity plan management system supports the formulation, implementation, and review of plans through a management device and terminal devices, enhancing the consistency and efficiency of business continuity plan management.
Patent Information
- Application Number
- JP2024220783
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2024-12-17
- Publication Date
- 2026-03-04
- Estimated Expiration
- 2044-12-17
AI Technical Summary
Conventional business continuity plan management systems fail to provide consistent management from formulation to implementation.
A business continuity plan management system that includes a management device supporting input, implementation, and review of plans, utilizing terminal devices, external servers, sensors, and simulation systems to manage and implement business continuity plans effectively.
Enables consistent management of business continuity plans from formulation to implementation, reducing administrative workload and ensuring efficient plan execution.
Smart Images

Figure 0007824393000001_ABST
Abstract
Description
[Technical Field]
[0001] The present invention relates to a business continuity plan management system, a business continuity plan management device, and a business continuity plan management method. [Background technology]
[0002] BACKGROUND ART Conventionally, techniques for supporting the implementation of a BCP (Business Continuity Plan) have been known. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2014-146212 [Patent Document 2] Japanese Patent Application Publication No. 2024-14710 Summary of the Invention [Problem to be solved by the invention]
[0004] The above-mentioned conventional techniques do not take into consideration the consistent management of the business continuity plan from its formulation to its operation.
[0005] The disclosed technology aims to consistently manage business continuity plans from their formulation to their implementation. [Means for solving the problem]
[0006] The disclosed technology is a business continuity plan management system including a management device that manages a business continuity plan and a plurality of terminal devices, wherein the management device includes an input support unit that supports input of business continuity plan information indicating the business continuity plan by a first terminal device of the plurality of terminal devices, an implementation support unit that notifies a second terminal device of the plurality of terminal devices of the implementation of a task based on the business continuity plan information when an event that requires the implementation of the business continuity plan is detected, and an implementation result information that indicates a result of the implementation of the task input from the second terminal device. and generate comparison result information indicating the result of comparing the period calculated for each task with the target period indicated by the target information included in the business continuity plan information. and a review support department. [Effects of the Invention]
[0007] We can consistently manage business continuity plans from their formulation to their implementation. [Brief explanation of the drawings]
[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of a system configuration of a business continuity plan management system. [Figure 2] FIG. 2 illustrates an example of a hardware configuration of a management apparatus. [Figure 3] FIG. 2 is a diagram illustrating the functions of each device in the business continuity plan management system. [Figure 4] FIG. 10 is a first sequence diagram illustrating the operation of a business continuity plan management system. [Figure 5] FIG. 10 is a first diagram showing an example of a display on the manager terminal. [Figure 6] FIG. 10 is a second diagram showing an example of a display on the manager terminal. [Figure 7] FIG. 10 is a third diagram showing an example of a display on the manager terminal. [Figure 8] FIG. 4 is a fourth diagram showing an example of a display on the manager terminal. [Figure 9] FIG. 5 is a fifth diagram showing an example of a display on the manager terminal. [Figure 10] FIG. 6 is a sixth diagram showing an example of a display on the manager terminal. [Figure 11]FIG. 10 is a second sequence diagram illustrating the operation of the business continuity plan management system. [Figure 12] 10 is a flowchart illustrating a process of a management device. [Figure 13] FIG. 10 is a diagram illustrating an example of a display on an employee terminal. [Figure 14] FIG. 7 is a seventh diagram showing an example of a display on the manager terminal. [Figure 15] FIG. 11 is an eighth diagram showing an example of a display on the manager terminal. DETAILED DESCRIPTION OF THE INVENTION
[0009] Hereinafter, an embodiment will be described with reference to the drawings. Fig. 1 is a diagram showing an example of the system configuration of a business continuity plan management system.
[0010] The business continuity plan management system 100 of this embodiment includes a management device 200, a terminal device 300, a terminal device 400-1, ..., a terminal device 400-N, and the management device 200 and each of the terminal devices 300, 400-1, ..., and 400-N are communicatively connected via a network. The management device 200 is also communicatively connected to an external server 500, a sensor group 600, and a simulation system 700 via the network.
[0011] In the business continuity plan management system 100, the management device 200 is, for example, an example of a business continuity plan management device that supports the planning, implementation, and review of business continuity plans in businesses that have introduced the business continuity plan management system 100. Furthermore, the management device 200 of this embodiment may be a Web server. When the management device 200 of this embodiment is a Web server, the management device 200 transmits various information, such as HTML documents, stored in the management device 200 in accordance with HTTP, based on a URL specified by a Web browser possessed by the client terminals, terminal device 300, terminal device 400-1, ..., terminal device 400-N. The Web browser can execute Web applications by communicating with the Web server. A Web application is an application that operates through cooperation between a program written in a programming language (for example, JavaScript (registered trademark)) that runs on the Web browser and a program on the Web server.
[0012] Here, we will explain business continuity plans. Business continuity plans are plans for businesses such as companies to minimize damage and continue or recover from business disruptions when an emergency such as a disaster occurs. A business continuity plan may include, for example, an outline of the procedures that a company will implement to restore business operations to normal in a specific scenario, such as a disaster scenario. More specifically, a business continuity plan may specify the order in which tasks will be performed when an emergency such as a disaster occurs, and the employees who will perform the tasks. A business continuity plan may also set a priority for each task to be performed. A business continuity plan may also specify a target period from the occurrence of a disaster until business operations are restored to normal. A business continuity plan may also specify conditions for detecting the occurrence of an emergency such as a disaster.
[0013] The terminal device 300 is a terminal device that is mainly used by an administrator who manages the business continuity plan at a business that has introduced the business continuity plan management system 100. In the following description, the terminal device 300 may be referred to as the administrator terminal 300. The administrator terminal 300 is an example of a first terminal device among multiple terminal devices. The administrator may be included in the employees.
[0014] The terminal devices 400-1, ..., and 400-N are terminal devices that are mainly used by employees of the business operator that has introduced the business continuity plan management system 100. In other words, the terminal devices 400-1, ..., and 400-N are terminal devices that are used by employees who implement the business continuity plan. In the following description, when there is no need to distinguish between the terminal devices 400-1, ..., and 400-N, they will be referred to as terminal devices 400. In the following description, the terminal device 400 may also be referred to as an employee terminal 400. The employee terminal 400 is an example of a second terminal device among the multiple terminal devices.
[0015] The external server 500 may be, for example, a server device provided on the Internet, or may be a server device that provides a social networking service. The external server 500 may also include several types of external servers. For example, the external server 500 may include a server device that provides information on meteorological, terrestrial, and hydrological phenomena, a server device that provides information on the operation status of public transportation, a server device managed by a local government, a server device managed by a telecommunications carrier, etc.
[0016] The sensor group 600 includes sensors placed in various locations to detect meteorological, terrestrial, and hydrological phenomena. The sensors included in the sensor group 600 include, for example, a sensor that measures rainfall, a sensor that measures wind speed, a sensor that measures temperature and humidity, a sensor that measures seismic intensity, etc. These sensors may be placed, for example, around the business premises of the business operator that has introduced the business continuity plan management system 100.
[0017] The simulation system 700 is a system that performs simulations related to meteorological, terrestrial, and hydrological phenomena. The simulation system 700 provides the results of simulations related to meteorological, terrestrial, and hydrological phenomena to the management device 200. The results of the simulation may include, for example, information on the occurrence of aftershocks, information on predicted rainfall and wind speed, information on the occurrence of landslides, etc.
[0018] The management device 200 of this embodiment displays an input screen for inputting business continuity plan information indicating the business continuity plan on the administrator terminal 300. The management device 200 also detects an event for which the business continuity plan should be implemented from information provided by the external server 500, output values output from the sensor group 600, the results of a simulation by the simulation system 700, etc.
[0019] Furthermore, when an event requiring the implementation of a business continuity plan is detected, the management device 200 transmits a notification to the employee terminal 400 instructing the implementation of business operations based on the business continuity plan information input by the manager terminal 300. In other words, when an event requiring the implementation of a business continuity plan is detected, the management device 200 transmits a notification to the employee terminal 400 instructing the implementation of the business continuity plan based on the business continuity plan information input by the manager terminal 300.
[0020] In addition, the management device 200 receives implementation result information indicating the results of the work performed from the employee terminal 400, and displays a screen on the administrator terminal 300 to assist in reviewing the business continuity plan based on the received implementation result information.
[0021] Therefore, in this embodiment, it is possible to consistently manage the business continuity plan from formulation to implementation in the business operator.
[0022] The management device 200 may be realized by one information processing device or by a plurality of information processing devices.
[0023] Next, the hardware configuration of the management device 200 will be described with reference to Fig. 2. Fig. 2 is a diagram showing an example of the hardware configuration of the management device.
[0024] The management device 200 of this embodiment is a computer including an input device 21, an output device 22, a drive device 23, an auxiliary storage device 24, a memory device 25, an arithmetic processing device 26, and an interface device 27, all of which are interconnected via a bus B.
[0025] The input device 21 is a device for inputting various types of information and is realized by, for example, a keyboard, a pointing device, etc. The output device 22 is for outputting various types of information and is realized by, for example, a display, etc. The interface device 27 includes a LAN card, etc., and is used for connecting to a network.
[0026] The business continuity plan management program stored in the management device 200 is at least a part of various programs that control the management device 200. The business continuity plan management program is provided, for example, by distributing a recording medium 28 or by downloading it from a network. The recording medium 28 on which the business continuity plan management program is recorded can be of various types, including recording media that record information optically, electrically, or magnetically, such as a CD-ROM, a flexible disk, or a magneto-optical disk, and semiconductor memories that record information electrically, such as a ROM or a flash memory.
[0027] When the recording medium 28 on which the business continuity plan management program is recorded is set in the drive device 23, the business continuity plan management program recorded on the recording medium 28 is installed from the recording medium 28 into the auxiliary storage device 24 via the drive device 23. The business continuity plan management program downloaded from the network is installed into the auxiliary storage device 24 via the interface device 27.
[0028] The auxiliary storage device 24 stores the business continuity plan management program installed in the management device 200, as well as various files, data, etc. required by the management device 200. The memory device 25 reads and stores the business continuity plan management program from the auxiliary storage device 24 when the management device 200 is started up. The arithmetic processing device 26 then performs various processes, which will be described later, in accordance with the business continuity plan management program stored in the memory device 25.
[0029] The manager terminal 300 and employee terminal 400 of this embodiment are also computers having an arithmetic processing unit and a storage device, and their basic hardware configurations are similar to that of the management device 200, so a description thereof will be omitted.
[0030] Next, the functions of each device included in the business continuity plan management system 100 of this embodiment will be described with reference to Fig. 3. Fig. 3 is a diagram illustrating the functions of each device included in the business continuity plan management system.
[0031] First, a description will be given of the functions of the management device 200. The management device 200 of this embodiment has a business continuity plan information storage unit 210, a business operator information storage unit 211, a collected information storage unit 212, a business execution result storage unit 213, and a comparison result storage unit 214. Each of these storage units may be realized by the auxiliary storage device 24 of the management device 200, etc.
[0032] 3, each storage unit is provided in the management device 200, but this is not limiting. Some or all of the storage units shown in FIG. 3 may be provided in a device other than the management device 200 that can communicate with the management device 200.
[0033] The business continuity plan information storage unit 210 stores business continuity plan information indicating a business continuity plan for each business operator.
[0034] The business continuity plan information of this embodiment may include, for example, event information indicating the type of event that should be detected as a disaster or emergency, condition information indicating the conditions for detecting each event, and sensor information that identifies the sensors included in the sensor group 600 whose output values should be referenced to detect an event.
[0035] The business continuity plan information of this embodiment also includes execution order information that associates the tasks to be performed when an event occurs with the order in which the tasks will be performed. The business continuity plan information may also include task information including the name of each task to be performed when an event occurs, the content of the task, the priority of the task, and information about the employee in charge of the task, and business establishment information regarding the business establishment for which the business continuity plan is being formulated.
[0036] In addition, the business continuity plan information in this embodiment may include notification information including destination information that identifies the employee to whom the notification of the implementation of the business continuity plan will be sent and information indicating the content of the notification to be sent, target information that indicates the target period from the occurrence of the event until the business returns to normal operations, etc.
[0037] Furthermore, the business continuity plan information includes all information other than the above-mentioned information that is defined in the business continuity plan.
[0038] The business operator information storage unit 211 stores business operator information about each business operator that has introduced the business continuity plan management system 100. The business operator information includes, for example, information indicating the bases owned by the company, information indicating the organizational structure of the company, information about employees belonging to the company, etc. The business operator information of this embodiment may be stored in advance in the business operator information storage unit 211 by an administrator of the business continuity plan management system 100.
[0039] The collected information storage unit 212 stores the collected information collected from the external server 500, the sensor group 600, and the simulation system 700 for each business operator.
[0040] The business execution result storage unit 213 stores execution result information indicating the results of business execution received from the employee terminal 400 for each business operator.
[0041] The comparison result memory unit 214 stores, for each business operator, comparison result information which is the result of comparing the target information indicated by the business continuity plan information stored in the business continuity plan information memory unit 210 with the implementation result information stored in the business implementation result memory unit 213.
[0042] The management device 200 of this embodiment also includes an input receiving unit 220 , an input support unit 230 , an implementation support unit 240 , a review support unit 250 , a display control unit 260 , and a storage control unit 270 .
[0043] The input receiving unit 220 receives input of various types of information into the management device 200. The input support unit 230 supports input of business continuity plan information into the manager terminal 300. More specifically, the input support unit 230 causes the display control unit 260 to display on the manager terminal 300 a screen including information indicating the execution order of tasks included in the business continuity plan.
[0044] The implementation support unit 240 supports the implementation of the business continuity plan. More specifically, when the implementation support unit 240 detects an event that requires the implementation of the business continuity plan, the implementation support unit 240 notifies the employee terminal 400 to implement the business based on the business continuity plan information.
[0045] The implementation support unit 240 includes an information collection unit 241, an event detection unit 242, and a notification processing unit 243. The information collection unit 241 collects information from the external server 500, the sensor group 600, and the simulation system 700. The collected information collected by the information collection unit 241 is stored in the collected information storage unit 212 by the storage control unit 270.
[0046] The collected information in this embodiment may include text data and image data posted on social networking services, information on weather, terrestrial and hydrological phenomena, information indicating the operation status of public transportation, information disseminated by each local government, information disseminated by telecommunications carriers, etc.
[0047] The collected information of this embodiment may include the location of each sensor included in the sensor group 600, a sensor ID for identifying each sensor, and an output value output by each sensor. The output value may include, for example, rainfall, wind speed, temperature, humidity, seismic intensity, etc. The collected information of this embodiment also includes information indicating the results of simulations related to meteorological, terrestrial, and hydrological phenomena, provided by the simulation system 700.
[0048] The event detection unit 242 detects the occurrence of an event that requires the implementation of a business continuity plan, based on the collected information stored in the collected information storage unit 212. The event detection unit 242 may detect the occurrence of an event, for example, based on an output value of a predetermined sensor included in the collected information and a preset threshold value for the predetermined output value. Furthermore, the event detection unit 242 may detect the occurrence of an event, for example, when information on a predetermined item included in the collected information satisfies a preset condition.
[0049] The detection of the occurrence of an event by the event detection unit 242 is not limited to these examples, and the event may be detected using the collected information stored in the collected information storage unit 212.
[0050] When the event detection unit 242 detects the occurrence of an event, the notification processing unit 243 notifies the employee terminal 400 of the implementation of the business continuity plan. More specifically, the notification processing unit 243 references the business continuity plan information storage unit 210 and the business operator information storage unit 211, and sends a notification to the employee terminal 400 linked to the employee in charge of each task, instructing them to perform the task, in accordance with the order in which the tasks are to be performed as determined in the business continuity plan.
[0051] The review support unit 250 supports the review of the business continuity plan based on implementation result information indicating the results of the implementation of the business. The review support unit 250 includes a counting unit 251 and a comparison result generating unit 252. The counting unit 251 refers to the business implementation result storage unit 213 and counts the status of the implementation of the business. More specifically, the counting unit 251 may count the period required to implement the business for each business. Furthermore, the counting unit 251 may count the period required to implement the business for each priority of the business.
[0052] The comparison result generation unit 252 compares the aggregation result by the aggregation unit 251 with information contained in the business continuity plan information indicating the target period from the occurrence of the event until the business returns to normal operations, and generates comparison result information indicating the comparison result.
[0053] The display control unit 260 controls the display on the manager terminal 300 and the employee terminal 400. More specifically, the display control unit 260 instructs the manager terminal 300 to display a screen that supports input of business continuity plan information, a screen that includes information indicating the order in which tasks included in the business continuity plan will be performed, and the like. The screen that supports input of business continuity plan information is, in other words, a setting screen for setting the order in which tasks will be performed in the business continuity plan.
[0054] The display control unit 260 also instructs the employee terminal 400 to display a screen for inputting the results of the work performed. The display control unit 260 also instructs the manager terminal 300 to display a screen including the comparison result information stored in the comparison result storage unit 214.
[0055] The storage control unit 270 controls the storage of various types of information. Specifically, the storage control unit 270 stores business continuity plan information input at the manager terminal 300 in the business continuity plan information storage unit 210. The storage control unit 270 also stores information collected by the information collection unit 241 in the collected information storage unit 212. The storage control unit 270 also stores implementation result information input at the employee terminal 400 in the business implementation result storage unit 213. The storage control unit 270 also stores comparison result information generated by the comparison result generation unit 252 in the comparison result storage unit 214.
[0056] Next, the functions of the administrator terminal 300 will be described. The functions of the administrator terminal 300 of this embodiment may be realized by a web browser included in the administrator terminal 300 executing a web application. The administrator terminal 300 has an input acceptance unit 310, a display control unit 320, and a communication control unit 330. The input acceptance unit 310 accepts various inputs to the administrator terminal 300 by the administrator. The display control unit 320 controls the display on the display device included in the administrator terminal 300. More specifically, the display control unit 320 displays various screens on the display device of the administrator terminal 300 in response to display instructions from the management device 200. The communication control unit 330 controls communication between the administrator terminal 300 and the management device 200.
[0057] Next, the functions of the employee terminal 400 will be described. The functions of the employee terminal 400 of this embodiment may be realized by a web browser included in the employee terminal 400 executing a web application. The employee terminal 400 has an input acceptance unit 410, a display control unit 420, and a communication control unit 430. The input acceptance unit 410 accepts various inputs to the employee terminal 400 by employees. The display control unit 420 controls the display on the display device included in the employee terminal 400. More specifically, the display control unit 420 displays various screens on the display device of the employee terminal 400 in response to display instructions from the management device 200. The communication control unit 430 controls communication between the employee terminal 400 and the management device 200.
[0058] Next, a description will be given of the operation of the business continuity plan management system 100 of this embodiment. First, a description will be given of how the business continuity plan management system 100 supports input of business continuity plan information. 4 is a first sequence diagram illustrating the operation of the business continuity plan management system 100. In the business continuity plan management system 100 of this embodiment, the administrator terminal 300 transmits a display request for a business continuity plan setting screen to the management device 200 via the communication control unit 330 in response to an operation by the administrator (step S401).
[0059] In step S401, the administrator terminal 300 may display a home screen showing a list of functions provided by the business continuity plan management system 100. When an operation to display a business continuity plan setting screen is performed on the home screen, the administrator terminal 300 may transmit a display request for the setting screen to the management device 200.
[0060] In the management device 200, when the input receiving unit 220 receives a request to display the setting screen, the input support unit 230 causes the display control unit 260 to send an instruction to display the setting screen to the manager terminal 300 (step S402).
[0061] When the input receiving unit 310 of the manager terminal 300 receives an instruction to display the setting screen, the display control unit 320 causes the display device to display the setting screen for the business continuity plan (step S403).
[0062] Here, the setting screen of this embodiment will be described. The setting screen of the business continuity plan in this embodiment displays a list of icon images associated with various information included in the business continuity plan information. The various information included in the business continuity plan information includes event information, condition information, sensor information, business information, business establishment information, notification information, target information, etc.
[0063] In this embodiment, when an operation is performed on the setting screen to arrange icon images from the list of icon images associated with tasks indicated by task information in the order in which the tasks indicated by the task information will be performed, the tasks indicated by the task information associated with the icon images are associated with the order in which the tasks will be performed based on the arrangement of the icon images associated with the task information.
[0064] Furthermore, in this embodiment, when an icon image associated with various information is selected on the setting screen, a detailed input screen for inputting the type of information corresponding to the selected icon image is displayed on the administrator terminal 300. Details of the setting screen will be described later.
[0065] The manager terminal 300 receives an operation to arrange icon images associated with the tasks on the setting screen displayed in step S403 through the input receiving unit 310 (step S404). Subsequently, the manager terminal 300 receives an operation to save the execution order of the tasks based on the arrangement of the icon images associated with the tasks through the input receiving unit 310 (step S405).
[0066] Next, the administrator terminal 300 transmits, via the communication control unit 330, performance order information that associates the tasks with the order in which the tasks are performed, to the management device 200 based on the arrangement of the icon images associated with the tasks (step S406).
[0067] When the management device 200 receives input of the implementation order information via the input receiving unit 220, the storage control unit 270 stores the implementation order information as part of the business continuity plan information in the business continuity plan information storage unit 210 (step S407).
[0068] Furthermore, the manager terminal 300 receives, via the input receiving unit 310, an operation to select icon images corresponding to various information included in the business continuity plan information on the setting screen (step S408). In other words, the input receiving unit 310 receives, on the setting screen, an operation to select the type of information to be input.
[0069] When the administrator terminal 300 accepts this operation, the communication control unit 330 transmits to the management device 200 a display request for a detailed input screen for inputting the selected type of information (step S409). The management device 200 accepts this display request and transmits to the administrator terminal 300, via the display control unit 260, an instruction to display the selected type of information (step S410).
[0070] The administrator terminal 300 receives an instruction to display a detailed input screen via the input receiving unit 310, and causes the display control unit 320 to display the detailed input screen on the display device (step S411). Next, the administrator terminal 300 receives input of information via the input receiving unit 310 (step S412). Next, when the administrator terminal 300 receives an operation to save the input information via the input receiving unit 310 (step S413), the administrator terminal 300 transmits the input information to the management device 200 via the communication control unit 330 (step S414).
[0071] When the management device 200 receives the input information via the input receiving unit 220, the storage control unit 270 stores the input information in the business continuity plan information memory unit 210 as part of the business continuity plan information, in association with the implementation order information stored in step S406 (step S415). In this embodiment, the processes from step S407 to step S413 may be repeated until all types of information included in the business continuity plan information are input.
[0072] 4, the processes from step S401 to step S406 (the processes for storing the implementation order information) and the processes from step S407 to step S413 (the processes for storing various information other than the implementation order information) are performed consecutively, but this is not limiting. The processes for storing the implementation order information and the processes for storing various information other than the implementation order information may be performed at different times.
[0073] 4, the process of storing various information other than the implementation order information is performed after the process of storing the implementation order information is performed, but this is not limiting. In this embodiment, the process of storing various information other than the implementation order information may be performed before the process of storing the implementation order information.
[0074] Next, examples of the display on the manager terminal 300 will be described with reference to Fig. 5 to Fig. 10. Fig. 5 is a first diagram showing an example of the display on the manager terminal.
[0075] A screen 510 shown in FIG. 5 is an example of a setting screen displayed on the manager terminal 300 in step S403 of FIG.
[0076] The screen 510 includes display areas 520 and 530. In the display area 520, a list of menus relating to services provided by the business continuity plan management system 100 is displayed.
[0077] Display area 530 includes display areas 540 and 550, and operation buttons 560 and 570. The order in which tasks are to be performed is set in display area 540. In other words, display area 540 is an area in which icon images corresponding to tasks are arranged in the order in which the tasks are to be performed.
[0078] Display area 550 displays a list of icon images and an operation button for displaying a detailed input screen. Details of display area 550 will be described later. Operation button 560 is an operation button for storing in management device 200 performance order information that associates tasks based on the icon images arranged in display area 540 with the order in which the tasks are performed. Operation button 570 is an operation button for rearranging the icon images in display area 540.
[0079] Here, the display area 550 will be described. A list of icon images associated with various information included in the business continuity plan information is displayed in the display area 550. In the example of Fig. 5, icon image 551 to icon image 559 are displayed as the list of icon images.
[0080] Icon image 551 is associated with event information indicating the type of event that should be detected as a disaster or emergency. Icon image 552 is associated with sensor information that specifies the sensor to be referenced for detecting the event. Icon image 553 is associated with condition information that indicates the conditions for detecting each event.
[0081] Icon image 554 is associated with notification information including destination information that identifies employees to whom notifications of the implementation of the business continuity plan will be sent and information indicating the content of the notification. Icon image 555 is associated with business establishment information that indicates the business continuity plan formulated for the business establishment. Icon images 556 and 557 are associated with task information including the name of each task to be performed when an incident occurs, the content of the task, the priority of the task, the department in charge of the task, the person in charge, etc.
[0082] Icon image 558 may be used when selecting an icon image arranged in display area 540. Icon image 559 may be used when specifying the order in which tasks corresponding to the icon images arranged in display area 540 should be performed.
[0083] 5, two icon images, 556 and 557, are associated with the business information, but this is not limiting. Any number of icon images may be associated with the business information, and the administrator may add or delete them as desired.
[0084] In this embodiment, the administrator, who is the user of the administrator terminal 300, selects icon images 556, 557, etc. displayed in the display area 550 and arranges them in the display area 540, and the order in which the tasks indicated by the task information associated with the icon images 556, 557 are performed is determined according to the arrangement of the icon images 556, 557.
[0085] Fig. 6 is a second diagram showing an example of a display on the administrator terminal. Screen 510A shown in Fig. 6 is an example of a screen showing a state in which various icon images are arranged in display area 540 of screen 510 in Fig. 5. In other words, screen 510A is an example of a screen showing information indicating the execution order of tasks included in a business continuity plan in display area 540A. Screen 510A may be displayed on administrator terminal 300 in step S405 of Fig. 4.
[0086] In display area 540A on screen 510A in FIG. 6, it can be seen that a determination is made as to whether or not to implement a business continuity plan based on event information associated with icon image 511a, sensor information associated with icon image 552a, and condition information associated with icon image 553a.
[0087] 6, when it is determined that a business continuity plan should be implemented, the notification information associated with each of icon images 554a and 554b is referenced, and a notification indicating the implementation of the business continuity plan is sent to the establishments indicated by the establishment information associated with icon image 555a through icon image 555d. Here, the notification sent to each establishment may include an alert (warning) corresponding to an event that requires the implementation of the business continuity plan.
[0088] Furthermore, screen 510A in FIG. 6 shows that the business indicated by the business information associated with icon images 556 and 557 is carried out in the order according to the arrangement of icon images 556 and 557 at the establishments indicated by the establishment information associated with each of icon images 555a to 555d.
[0089] Specifically, for example, at the business establishment associated with icon image 555a, task 1 associated with icon image 556 is carried out, and after task 1 is carried out, task 2 associated with icon image 557 is carried out.
[0090] As described above, in this embodiment, the order in which tasks are to be performed can be set in a visualized state according to the arrangement of icon images associated with the tasks included in the business continuity plan. Therefore, according to this embodiment, the administrator who formulates the business continuity plan can easily understand the order in which the tasks are to be performed. Furthermore, according to this embodiment, the administrator who formulates the business continuity plan can set the order in which each task included in the business continuity plan is to be performed simply by selecting and arranging icon images. Therefore, according to this embodiment, the workload on the administrator involved in inputting business continuity plan information can be reduced, and the input of business continuity plan information can be supported.
[0091] When operation button 560 is selected on screen 510A, manager terminal 300 transmits implementation order information indicating the order in which tasks will be performed to management device 200, in accordance with the arrangement of icon images 556 and 557 displayed in display area 540A. Management device 200 stores this implementation order information in business continuity plan information storage unit 210 as part of the business continuity plan information.
[0092] In this embodiment, after the implementation order information is stored in the business continuity plan information storage unit 210, a request to display the implementation order information can be made from the administrator terminal 300, thereby causing the screen 510A to be displayed on the administrator terminal 300.
[0093] For example, when an administrator reviews the execution order of tasks that was set in the past, the administrator can read out execution order information previously stored in the management device 200 from the administrator terminal 300, and display area 540A can be displayed on the administrator terminal 300. In this embodiment, the execution order of tasks is displayed as an arrangement of icon images, so that the administrator checking the execution order information can visually understand the execution order of each task, thereby reducing the administrator's workload.
[0094] Fig. 7 is a third diagram showing an example of a display on the administrator terminal. Screen 710 shown in Fig. 7(A) is an example of a detailed input screen for inputting event information, and screen 720 shown in Fig. 7(B) is an example of a detailed input screen for inputting sensor information. Note that each of screens 710 and 720 may be displayed as a pop-up window superimposed on screen 510A, for example.
[0095] The screen 710 may be displayed on the administrator terminal 300 when, for example, the icon image 551a displayed in the display area 540A of the screen 510A shown in FIG. 6 is selected.
[0096] Screen 710 includes selection fields 711 and 712, and operation button 713. In selection field 711, an event to be detected is selected. In selection field 712, an item to be monitored in order to detect the event selected in selection field 711 is selected. Operation button 713 is an operation button for storing event information including the event and item selected in selection fields 711 and 712 in management device 200.
[0097] In the example of FIG. 7(A), "rainfall" is selected as the event to be detected, and "precipitation amount" is selected as the item to be monitored.
[0098] For example, the screen 720 may be displayed based on information identifying each sensor included in the collected information stored in the collected information storage unit 212. Furthermore, the screen 720 may be displayed on the administrator terminal 300 when the icon image 552a displayed in the display area 540A of the screen 510A shown in FIG.
[0099] Screen 720 includes selection fields 721, 722, and operation buttons 723. In selection field 721, the type of sensor whose output value is to be referenced in order to detect an event is selected. In selection field 722, a sensor whose output value is to be referenced is selected from among the sensors of the type selected in selection field 721. In selection field 721, for example, a list of sensor IDs may be displayed, and the sensor ID of the sensor whose output value is to be referenced may be selected from the list of sensor IDs.
[0100] The operation button 723 is an operation button for storing in the management device 200 sensor information including the type of sensor selected in the selection fields 721 and 722 and the sensor ID.
[0101] Fig. 8 is a fourth diagram showing an example of a display on the manager terminal. Screen 810 shown in Fig. 8(A) is an example of a detailed input screen for inputting condition information for detecting an event, and screen 820 shown in Fig. 8(B) is an example of a detailed input screen for inputting business information. Each of screens 810 and 820 may be displayed, for example, as a pop-up window superimposed on screen 510A.
[0102] The screen 810 may be displayed on the administrator terminal 300 when, for example, the icon image 553a displayed in the display area 540A of the screen 510A shown in FIG. 6 is selected.
[0103] The screen 810 includes display areas 811 and 812, and an operation button 813. Each of the display areas 811 and 812 displays a selection field for selecting a condition for detecting an event.
[0104] It can be seen that, under the conditions selected in display area 811, an event of precipitation of 50 mm / hour or more is detected as an event for which a business continuity plan should be implemented. Also, under the conditions selected in display area 812, it can be seen that an event of precipitation of 100 mm / hour or more is detected as an event for which a business continuity plan should be implemented.
[0105] In this embodiment, for example, the conditions selected in display area 811 may be applied to businesses in areas where disasters caused by rainfall are likely to occur, and display area 812 may be applied to businesses in areas where disasters caused by rainfall are unlikely to occur.
[0106] The operation button 813 is an operation button for storing the condition information selected in the display areas 811 and 812 in the management device 200 .
[0107] The screen 820 may be displayed on the administrator terminal 300 when, for example, one of the icon images 556 and 557 displayed in the display area 540A of the screen 510A shown in FIG. 6 is selected.
[0108] Screen 820 includes input fields 821, 822, a selection field 823, a display area 824, and operation buttons 825. The name and content of the task are entered in each of input fields 821, 822. The priority of the task is selected in selection field 823. Display area 824 displays an input field for information about the employee in charge of the task.
[0109] Display area 824 displays, for example, input fields for the organization and department to which the employee in charge of the work belongs, the name of the employee in charge of the work, etc. Note that the information displayed in display area 824 may be information included in the business operator information stored in business operator information storage unit 211.
[0110] Operation button 825 is an operation button for storing business information in the management device 200, including the business name and business content entered in input fields 821 and 822, the priority selected in selection field 823, and information about employees entered in each input field displayed in display area 824.
[0111] Fig. 9 is a fifth diagram showing an example of a display on the administrator terminal. Screen 910 shown in Fig. 9 is an example of a detailed input screen for inputting business establishment information indicating a business continuity plan formulated for the business establishment. Screen 910 may be displayed, for example, as a pop-up window superimposed on screen 510A.
[0112] Screen 910 may be displayed, for example, based on business operator information stored in business operator information storage unit 211. Screen 910 may also be displayed on administrator terminal 300 when, for example, one of icon images 555a to 555d displayed in display area 540A of screen 510A shown in FIG.
[0113] The screen 910 includes an input field 911, a selection field 912, and operation buttons 913. The name of the business continuity plan is input into the input field 911. In other words, information that identifies the business continuity plan is input into the input field 911. The selection field 912 is used to select an establishment to be associated with the business continuity plan whose name has been input into the input field 911. For example, a list of establishments may be displayed in the selection field 912, and an establishment to be associated with the business continuity plan whose name has been input into the input field 911 may be selected.
[0114] Operation button 913 is an operation button for storing in the management device 200 business establishment information in which the business continuity plan with the name entered in input field 911 is the business continuity plan formulated for the business establishment selected in selection field 912.
[0115] Fig. 10 is a sixth diagram showing an example of a display on the manager terminal. Screen 110 shown in Fig. 10 is an example of a detailed input screen for inputting notification information including destination information that identifies employees to whom a notification of the implementation of the business continuity plan is to be sent, and notification content information that indicates the content of the notification. Screen 110 may be displayed, for example, as a pop-up window superimposed on screen 510A.
[0116] The screen 110 may be displayed on the administrator terminal 300 when, for example, one of the icon images 554a and 554b displayed in the display area 540A of the screen 510A shown in FIG. 6 is selected.
[0117] Screen 110 includes display areas 120 and 130. Display area 120 includes selection fields 121, 122, and 123. Selection field 121 displays a list of bases (offices) to which notifications will be sent. Selection field 122 displays a list of departments to which notifications will be sent. Selection field 123 displays a list of employee names.
[0118] In the display area 120, when a base (office), department, or employee is selected in each of the selection fields 121, 122, and 123, the employee to whom the notification is to be sent is designated. Note that the information displayed as options in each of the selection fields 121, 122, and 123 may be included in the business information stored in the business information storage unit 211.
[0119] The display area 130 includes a selection field 131 and an input field 132. A pattern of notification content is selected in the selection field 131. Information indicating the notification content is input in the input field 132. In the example of FIG. 10, the information indicating the notification content includes information indicating the detected event, the target area, the action content, etc.
[0120] Operation button 133 is an operation button for storing notification information in management device 200, which includes destination information indicating the destination employee specified by selecting each selection field in display area 120, the pattern of notification content selected in selection field 131 in display area 130, and information indicating the notification content entered in input field 132.
[0121] In the administrator terminal 300 of this embodiment, by selecting an icon image associated with various information included in the business continuity plan information on a screen that visualizes the order in which each task included in the business continuity plan is performed, a detailed input screen for the information associated with the icon image is displayed.
[0122] Therefore, according to this embodiment, the administrator can easily input business continuity plan information with a simple operation.
[0123] Next, the operation of the business continuity plan management system 100 to support the implementation of a business continuity plan and the operation of supporting the review of a business continuity plan will be described with reference to Fig. 11. Fig. 11 is a second sequence diagram illustrating the operation of the business continuity plan management system.
[0124] The processing from step S1101 to step S1110 in Fig. 11 indicates operations for supporting the implementation of the business continuity plan, and the processing from step S1111 to step S1117 in Fig. 11 indicates operations for supporting the review of the business continuity plan. Note that the operations for supporting the implementation of the business continuity plan and the operations for supporting the review of the business continuity plan may be performed at independent times and do not have to be performed consecutively.
[0125] In the business continuity plan management system 100, the management device 200 determines whether or not to implement the business continuity plan using the implementation support unit 240 (step S1101). Details of the processing in step S1101 will be described later.
[0126] If it is determined in step S1101 that the business continuity plan is to be implemented, the management apparatus 200 proceeds to the processing of step S1102 and thereafter. In Fig. 11, it is assumed that it is determined in step S1101 that the business continuity plan is to be implemented.
[0127] The management device 200 uses the notification processing unit 243 of the implementation support unit 240 to identify a notification destination to be notified of the implementation of the business continuity plan based on the notification information included in the business continuity plan information stored in the business continuity plan information storage unit 210 (step S1102). Next, the implementation support unit 240 of the management device 200 uses the notification processing unit 243 to send a notification to the employee terminal 400 linked to the identified notification destination (step S1103). This notification may include information informing the employee of the work that the notification destination is responsible for.
[0128] When the employee terminal 400 receives a notification from the management device 200, a pop-up screen or the like indicating that the notification has been received may be displayed. When the employee terminal 400 receives an operation to select the notification through the input receiving unit 410 (step S1104), the employee terminal 400 transmits a display request to the management device 200 through the communication control unit 430 to input the status of work (step S1105).
[0129] When the management device 200 receives this display request, the notification processing unit 243 refers to the notification information and transmits to the employee terminal 400 an instruction to display an input screen for inputting the implementation status of the work (step S1106). Specifically, the notification processing unit 243 refers to the work information, identifies the work handled by the employee linked to the employee terminal 400, and transmits to the employee terminal 400 an instruction to display an input screen for inputting the implementation status of the identified work.
[0130] When the employee terminal 400 receives this display instruction, the display control unit 420 displays an input screen for inputting the status of the work being performed by the employee associated with the employee terminal 400 (step S1107). Next, the employee terminal 400 receives, via the input receiving unit 410, input of work result information indicating the status of the work being performed (step S1108).
[0131] When the implementation result information is input, the employee terminal 400 performs the following by the communication control unit 430: The input implementation result information is sent to the management device 200 (step S1109).
[0132] When the management device 200 receives the implementation result information from the employee terminal 400, the storage control unit 270 stores the implementation result information in the business implementation result storage unit 213 (step S1110).
[0133] The implementation result information may include information for identifying the employee associated with the employee terminal 400 and task information for the task that the employee was in charge of.
[0134] The above is the operation of the business continuity plan management system 100 for supporting the implementation of a business continuity plan.
[0135] As described above, according to this embodiment, when an event that requires the implementation of a business continuity plan is detected, a notification indicating that the business continuity plan will be implemented can be sent based on the business continuity plan information. Furthermore, according to this embodiment, implementation result information can be input to the employee terminal 400 of the employee in charge of the work based on the business continuity plan information. Therefore, according to this embodiment, it is possible to support the implementation of the business continuity plan.
[0136] Next, the management device 200 causes the aggregation unit 251 of the review support unit 250 to refer to the implementation result information stored in the business implementation result storage unit 213, aggregate the period required for implementation of each business, and compare the aggregated period for each business with the target period indicated by the target information included in the business continuity plan information (step S1111). Subsequently, the comparison result generation unit 252 of the review support unit 250 generates comparison result information indicating the result of comparing the two, and the storage control unit 270 stores the generated comparison result information in the comparison result storage unit 214 (step S1112).
[0137] Next, the manager terminal 300 receives an operation to instruct a review of the business continuity plan via the input receiving unit 310 (step S1113). Note that the operation to instruct a review of the business continuity plan may be, for example, an operation to select "Review of the business continuity plan" from the menu list displayed in the display area 520 on the screen 510 of FIG. 5.
[0138] Next, the manager terminal 300 transmits, via the communication control unit 330, a display request to the management device 200 for the comparison result between the implementation result information collected for each business and the target information included in the business continuity plan information (step S1114).
[0139] When the management device 200 receives this display request via the input receiving unit 220, the review support unit 250 acquires the comparison result information stored in the comparison result memory unit 214 (step S1115), and the display control unit 260 sends an instruction to the administrator terminal 300 to display the comparison result information (step S1116).
[0140] The manager terminal 300 receives this display instruction and causes the display control unit 320 to display the comparison result information on the display device (step S1117). Details of the comparison result information will be described later.
[0141] The above is the operation of the business continuity plan management system 100 for supporting the review of the business continuity plan.
[0142] Next, a process for determining whether or not to implement a business continuity plan will be described with reference to Fig. 12. Fig. 12 is a flowchart illustrating the process of the management device. The process shown in Fig. 12 shows details of the process of step S1101 in Fig. 11.
[0143] In this embodiment, the management device 200 uses the event detection unit 242 of the implementation support unit 240 to refer to the collected information stored in the collected information storage unit 212 (step S1201), and determines whether or not any sensor value included in the collected information satisfies the conditions indicated by the condition information included in the business continuity plan information (step S1202).
[0144] In step S1202, if there is no sensor value that satisfies the condition indicated by the condition information, the event detection unit 242 returns to step S1201.
[0145] In step S1202, if there is a sensor value that satisfies the condition indicated by the condition information, the event detection unit 242 detects the occurrence of the event indicated by the condition information (step S1203). Subsequently, the event detection unit 242 determines the implementation of a business continuity plan corresponding to the occurred event (step S1204).
[0146] Next, a display example of the employee terminal 400 of this embodiment will be described with reference to Figures 13 and 14. Figure 13 is a diagram showing a display example of the employee terminal.
[0147] A screen 150 shown in FIG. 13 is an example of an input screen displayed on the employee terminal 400 in step S1107 of FIG.
[0148] Screen 150 includes a display field 151, a selection field 152, an input field 153, operation buttons 154, input fields 155, input fields 156, and operation buttons 157 and 158. Display field 151 may display the name of a task handled by an employee linked to employee terminal 400. The selection field 152 may allow the status of the task to be selected. Information indicating the status of the task implementation may be entered in input field 153.
[0149] Operation button 154 is an operation button for selecting data to be sent to management device 200 from the data stored in employee terminal 400. For example, suppose that image data of an image of a work site is stored in employee terminal 400. In this case, in response to an operation of selecting operation button 154, employee terminal 400 may display a window that allows the user to select image data stored in employee terminal 400.
[0150] The estimated number of days required to carry out the work is input into input field 155. The number of days from the start of the work is input into input field 156.
[0151] Operation button 157 is an operation button for automatically calculating the number of days since the start of the work. When operation button 157 is selected, employee terminal 400 may calculate the number of days that have passed since employee terminal 400 received the notice of the work, and automatically input the calculated number of days into input field 156.
[0152] The operation button 158 is an operation button for transmitting various information input on the screen 150 to the management device 200 as implementation result information.
[0153] In this embodiment, by displaying an input screen for implementation result information on the employee terminal 400 linked to the employee in charge of the work and having the employee input the implementation result information, the status of the work being carried out based on the business continuity plan can be centrally managed in the management device 200.
[0154] In this embodiment, the implementation result information inputted at the employee terminal 400 can be viewed at the manager terminal 300.
[0155] Fig. 14 is a seventh diagram showing a display example of the administrator terminal 300. Screen 160 shown in Fig. 14 may be displayed on administrator terminal 300, for example, when a function for viewing implementation result information is selected from the menu list displayed in display area 520 shown in Fig. 5.
[0156] Screen 160 includes display area 161. Display area 161 displays multiple pieces of implementation result information in chronological order. Specifically, for example, display area 161 includes display areas 162 and 163. Display area 162 displays the results of the work of checking the condition of the toilets on the fourth floor as implementation result information entered by employee "AAaa." Display area 162 also displays images of the site taken during the inspection work.
[0157] In the display area 163, text data indicating that a request has been made to restore the toilets is displayed as execution result information of the work carried out following the work of checking the status of the toilets on the fourth floor.
[0158] Note that display area 161 may be displayed, for example, when a function for viewing implementation result information is selected in a menu list, and then a location for viewing the implementation result information is selected. In the case of Fig. 14, when "the fourth floor of the establishment to which employee "AAaa" belongs" is selected, display area 161 may be displayed.
[0159] In this embodiment, the implementation result information can be viewed on the manager terminal 300 in this way. Therefore, according to this embodiment, the manager can grasp the implementation status of each task included in the business continuity plan. Furthermore, in this embodiment, when a location for viewing the implementation result information is selected on the manager terminal 300, the implementation result information of the selected location is displayed on the manager terminal 300. Therefore, according to this embodiment, the manager can view the implementation result information of any location with a simple operation.
[0160] Next, the comparison result information will be described with reference to Fig. 15. Fig. 15 is an eighth diagram showing an example of a display on the manager terminal. Screen 170 shown in Fig. 15 is an example of a screen displayed on manager terminal 300 in step S1117 of Fig. 11.
[0161] Screen 170 includes a display area 171. Comparison result information is displayed in display area 171. Display area 171 includes display areas 172, 173, and 174. Display area 172 displays a target period until recovery indicated by target information included in the business continuity plan information.
[0162] A graph showing the results of comparing the target period with the aggregated results of the period required to perform the task according to the task priority is displayed in display area 173. An estimated time for completing the task according to the task priority is displayed in display area 174.
[0163] In this embodiment, the results of comparing the implementation result information compiled for each task according to priority with the target information included in the business continuity plan information are displayed on the manager terminal 300, allowing the manager to understand the difference between the period required to implement each task when the business continuity plan is implemented and the target period until recovery. Therefore, this embodiment can support the manager in reviewing the business continuity plan.
[0164] In this way, according to this embodiment, it is possible to support the input of business continuity plan information, the implementation of the business continuity plan, and the review of the business continuity plan after its implementation. Therefore, according to this embodiment, it is possible to consistently manage the business continuity plan from its formulation to its operation.
[0165] Although the present invention has been described above based on the embodiments, the present invention is not limited to the requirements shown in the above embodiments. These requirements can be changed without departing from the spirit of the present invention, and can be appropriately determined depending on the application form. [Explanation of symbols]
[0166] 100 Business continuity plan management system, 200 Management device, 210 Business continuity plan information storage unit, 211 Business operator information storage unit, 212 Collected information storage unit, 213 Business implementation result storage unit, 214 Comparison result storage unit, 220 Input reception unit, 230 Input support unit, 240 Implementation support unit, 250 Review support unit, 260 Display control unit, 270 Storage control unit, 300 Administrator terminal, 400 Employee terminal, 500 External server, 600 Sensor group, 700 Simulation system
Claims
1. A business continuity plan management system including a management device that manages a business continuity plan and a plurality of terminal devices, The management device an input support unit that supports input of business continuity plan information indicating the business continuity plan by a first terminal device among the plurality of terminal devices; an implementation support unit that, when detecting an event that requires the implementation of the business continuity plan, notifies a second terminal device among the plurality of terminal devices of the implementation of a business based on the business continuity plan information; A business continuity plan management system having a review support unit that refers to implementation result information input from the second terminal device, indicating the results of implementing the business, aggregates the period required to implement each of the business operations, and generates comparison result information indicating the results of comparing the aggregated period for each of the business operations with the target period indicated by the target information included in the business continuity plan information.
2. The management device a display control unit that controls a display on the first terminal device; The input support unit causing the display control unit to display, on the first terminal device, a screen including information indicating an order of execution of tasks included in a business continuity plan; The business continuity plan management system according to claim 1 , wherein the order of execution of the tasks is indicated by an arrangement of icon images associated with each task.
3. The management device a display control unit that controls a display on the first terminal device; a storage control unit that controls the storage of information in the storage unit, The input support unit causing the display control unit to display, on the first terminal device, a setting screen for setting an execution order of tasks in the business continuity plan; accepting an operation to arrange icon images associated with the business on the setting screen, associating the business with an order of business implementation indicated by the arrangement of the icon images associated with the business, and making the order part of the business continuity plan information; The storage control unit The business continuity plan management system according to claim 1 , wherein a part of the business continuity plan information is stored in the storage unit.
4. The implementation support unit an information collection unit that collects information including at least any of information stored in a server device on the network, output values of a group of sensors for detecting meteorological, terrestrial and hydrological phenomena, and simulation results from a system that performs simulations related to meteorological, terrestrial and hydrological phenomena; an event detection unit that detects the occurrence of an event that requires the implementation of the business continuity plan based on the information collected by the information collection unit; a notification processing unit that, when the occurrence of the event is detected, transmits a notification instructing the implementation of the business continuity plan based on destination information included in the business continuity plan information; The business continuity plan management system of claim 1 , comprising:
5. The management device a display control unit that controls a display on the first terminal device; The review support unit The business continuity plan management system according to claim 1 , wherein the display control unit causes the first terminal device to display the comparison result information.
6. The event detection unit 5. A business continuity plan management system as described in claim 4, wherein the information collection unit determines whether or not there is a sensor value included in the information collected by the information collection unit that satisfies the conditions indicated by the condition information included in the business continuity plan information, and if there is a sensor value that satisfies the conditions indicated by the condition information, detects the occurrence of an event indicated by the condition information.
7. A management device that manages a business continuity plan that communicates with a plurality of terminal devices, an input support unit that supports input of business continuity plan information indicating the business continuity plan by a first terminal device among the plurality of terminal devices; an implementation support unit that, when detecting an event that requires the implementation of the business continuity plan, notifies a second terminal device among the plurality of terminal devices of the implementation of a business based on the business continuity plan information; a review support unit that refers to implementation result information that indicates the results of implementing the business operations and that is input from the second terminal device, aggregates the period required to implement each of the business operations, and generates comparison result information that indicates the results of comparing the aggregated period for each of the business operations with the target period indicated by the target information included in the business continuity plan information.
8. A business continuity plan management method using a business continuity plan management system including a management device that manages a business continuity plan and a plurality of terminal devices, The management device supporting input of business continuity plan information indicating the business continuity plan by a first terminal device among the plurality of terminal devices; When an event requiring the implementation of the business continuity plan is detected, notifying a second terminal device among the plurality of terminal devices of the implementation of a business based on the business continuity plan information; A business continuity plan management method that refers to implementation result information input from the second terminal device, which indicates the results of carrying out the business, aggregates the period required to carry out each of the business tasks, and generates comparison result information that indicates the results of comparing the aggregated period for each of the business tasks with the target period indicated by the target information included in the business continuity plan information.
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