Support system, support method, and program for support system

Abstract

To support business management, we will improve task management. [Solution] The support system 1 comprises a storage unit, a selection unit, and a notification control unit. The storage unit is configured to store task information, which is information that associates tasks and deadlines related to business management, and stores multiple task information in a way that allows extraction by group. The selection unit selects a group when any group is specified to the support system directly or indirectly via a network by the user's operation. If the group selected by the selection unit contains multiple task information, the notification control unit notifies each task of each task information on the respective deadline for each task.

Description

Technical Field

[0001] The present disclosure relates to a support system, a support method, and a program for a support system.

Background Art

[0002] Patent Document 1 discloses a support system. The support system disclosed in Patent Document 1 includes a task storage unit that stores tasks to be executed by a user, a business-related information acquisition unit that acquires this information when business-related information occurs, a risk update unit that updates risk information according to adjustment information associated with the relevant information, and a user notification unit that presents tasks to the user according to the update status of the risk information.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In support systems that assist with business management such as sales management and import / export management, the various tasks associated with orders vary depending on the business model and are generally diverse. For example, when managing an order, various situations can be anticipated, such as cases where the period from order to actual delivery is long, or cases that span multiple departments. Therefore, various patterns can be imagined regarding what tasks should be performed and when in order management. Specifically, for example, in the case of an order requiring advance payment, each task appropriate for this situation must be performed at the appropriate time, and in the case of so-called direct shipment, each task appropriate for this situation must be performed at the appropriate time. Many other cases can also be imagined. However, the tasks anticipated in business management, such as email communication, telephone communication, shipping preparation, and truck arrangement, vary in both timing and content, and it is possible that each task may not be performed at the appropriate time due to human error.

[0005] The above explanation is merely one example, and even outside of these examples, necessary tasks may not be performed at the appropriate time or may be overlooked during business management.

[0006] One of the purposes of this disclosure is to provide technology that makes task management easier and more efficient in supporting business operations. [Means for solving the problem]

[0007] One of the disclosures is a support system, At the very least, it is a support system that assists with tasks that occur during business management, A storage unit is configured to store task information, which is information that associates tasks and deadlines related to business management, and to store multiple such task information in a way that allows them to be extracted by group. When any of the aforementioned groups are specified to the support system directly or indirectly via the network by user operation, a selection unit selects the specified group. If the group selected by the selection unit includes multiple task information, the notification control unit notifies each of the tasks in each of the task information on the respective due dates corresponding to each task, It has. One of the support methods disclosed here is: A system comprising a memory unit, a selection unit, and a notification control unit, and using a support system that assists with tasks that occur during business management, The memory unit stores task information, which is information that associates tasks related to business management with information that can identify deadlines, and stores multiple such task information in a way that allows them to be extracted by group. When any of the aforementioned groups are specified to the support system directly or indirectly via a network by the user's operation, the selection unit performs the step of selecting the specified group. If the group selected by the selection unit includes multiple task information, the notification control unit shall notify each of the tasks in each of the task information on the respective due dates corresponding to each task. Includes. One of the programs disclosed here is a support system program. It is a system comprising a memory unit, a selection unit, and a notification control unit, and is executed in a support system that assists with tasks that occur during business management. The first step involves storing task information, which is information that associates tasks and deadlines related to business management, in the storage unit, and storing multiple such task information in the storage unit in a way that allows them to be extracted by group, A second step is to cause the selection unit to select the specified group when any of the aforementioned groups are specified to the support system directly or indirectly via the network by the user's operation, A third step is to cause the notification control unit to perform control to notify each of the tasks in each of the task information at the respective due dates corresponding to each task, when the group selected by the selection unit includes multiple task information. Execute this. [Effects of the Invention]

[0008] According to the technology disclosed herein, users of the support system can more easily manage their tasks. [Brief explanation of the drawing]

[0009] [Figure 1] Figure 1 is a conceptual diagram illustrating a support system and an information terminal that accesses the support system according to the first embodiment. [Figure 2] Figure 2 is an explanatory diagram illustrating a specific example of the configuration shown in Figure 1. [Figure 3] Figure 3 is an explanatory diagram that conceptually illustrates the workflow for sales operations, which are an example of tasks that can be supported by the support system. [Figure 4] Figure 4 is an explanatory diagram that conceptually illustrates the grouped task information within the "Order-Related Tasks (with advance payment)" group, which is an example of a group (task domain). [Figure 5] Figure 5 is a conceptual diagram illustrating how, based on a database (domain master) containing information for each group, a person in charge adds task information to one of the groups when an order is received. [Figure 6] Figure 6 is a conceptual diagram illustrating several examples of how tasks are notified to recipients when their due dates arrive. [Figure 7] Figure 7 is an explanatory diagram illustrating the registration method for registering task information for a certain group. [Figure 8] Figure 8 is an explanatory diagram illustrating the registration method when registering task information for a certain group in association with an order slip. [Figure 9] Figure 9 is an explanatory diagram showing an example of how task information is displayed when a user accesses the support system via an information terminal. [Modes for carrying out the invention]

[0010] Each of the following [1] to

[21] is an example of the technology included in the present disclosure.

[0011] [1] A support system that supports at least operations occurring during business management, configured to be able to store task information, which is information associating a task related to business management with information capable of specifying a due date, and stores a plurality of the task information in a group-wise extractable manner; a storage unit, a selection unit that selects one of the groups when one of the groups is specified for the support system directly by a user operation or indirectly via a network; a notification control unit that, when a plurality of the task information is included in the group selected by the selection unit, notifies each of the tasks of each of the task information at each of the due dates corresponding to each of the tasks; A support system having the above. The support system of [1] above can store a plurality of task information by group, and can vary the combination pattern of tasks for each group. When a user wishes to manage tasks in this support system, by giving an instruction to select a group of a desired pattern by operation, the user can manage tasks in the desired pattern. Further, in this support system, the notification control unit can notify each task included in the group selected by the selection unit at each due date corresponding to each task, so that the task can be automatically and reliably notified at the due date determined for each task. Therefore, it is easy to prevent omission of task confirmation, etc., and it is easier for the user using the support system to manage tasks more appropriately.

[0012] [2] The information for specifying the due date includes a reference date associated with the task and the number of days elapsed from the reference date or the number of days remaining until the reference date, The notification control unit calculates the due date corresponding to the task based on the reference date associated with the task and the number of days elapsed from the reference date or the number of days remaining until the reference date. The support system described in [1]. In the support system described in [2] above, the information used to determine the due date for each task includes a reference date associated with the task and the number of days elapsed since the reference date. When this support system determines the due date for any task, it operates by calculating the due date for that task based on the reference date and the number of days elapsed associated with the task. Because of this functionality, the support system described in [2] above can appropriately determine the due date for each task using a reference date and the number of days elapsed that are appropriate for each task.

[0013] [3] A display control unit that causes one or more tasks included in the group selected by the selection unit to be displayed as a list on a display device, The display control unit displays, among the one or more tasks included in the list, a target task that satisfies the condition that the corresponding due date has already passed or the condition that the number of days until the corresponding due date is less than or equal to a standard value, in a display state different from the display state of the other tasks. The support system described in [1] or [2]. The support system described in [3] above, when displaying a list of tasks included in the selected group, can display tasks whose due dates have already passed or tasks with fewer days remaining until their due dates than a certain threshold, in a different display state than other tasks. Therefore, users who see the target tasks with a different display state can visually recognize that the due date has already passed or is approaching, and can quickly and easily identify such target tasks.

[0014] [4] The task information is information that associates the task with information that identifies the task and the due date and information that identifies the recipient of the notification. The notification control unit notifies the notification target associated with the task of the task information included in the group selected by the selection unit on the date associated with the task. A support system described in any one of the following (1) to (3). The support system described in [4] above can associate each task with a notification target (for example, an individual worker or a group of workers), so that when the deadline for each task arrives, the corresponding notification target can be individually notified.

[0015] [5] The task information is information that associates the task with information that identifies the task and the due date and information that identifies the recipient of the notification. When a user directly or indirectly via a network designates a target person to the support system, the system has a display control unit that extracts a list of tasks in which the designated target person is included as a notification target and displays it on a display device. A support system described in any one of the following (1) through (4). In addition to the basic function of notifying users of tasks on the due date, the support system described in [5] above can also extract and display a list of tasks for each individual user according to the user's wishes, making it easy and reliable for users to understand the tasks related to them.

[0016] [6] When a user operates an information terminal configured to communicate with the support system and one of the groups is specified to the support system via the network from the information terminal, the selection unit selects the specified group. If the group selected by the selection unit includes multiple task information, the notification control unit will display each of the tasks in each of the task information on an information terminal configured to communicate with the support system, so as to notify each task on the respective due date for each task. A support system described in any one of [1] through [5]. The support system described in [6] above allows users to manage tasks in a desired pattern by accessing the support system using an information terminal and being instructed to select a group of desired patterns through operation. The notification control unit of this support system can then notify the user to display each of the multiple task pieces included in the group selected by the selection unit on the information terminal held by the user on the respective due dates for each task.

[0017] [7] The task information is information that associates the task with information that identifies the task and the due date with information that identifies the target of notification. The information that identifies the notification target is information that specifies one or more target conditions, In the aforementioned storage unit, each of the multiple ID pieces of information is stored in association with the information of the target identified by each ID piece of information. When a user operates an information terminal configured to communicate with the support system and accesses the support system from the information terminal by specifying the ID information, the notification control unit notifies the display device of the access source information terminal to display the task that satisfies the target conditions specified by the information identifying the notification target, which is identified by the ID information. A support system described in any one of the following (1) through (6). The support system described in [7] above can display tasks on the accessing information terminal that satisfy the target conditions specified in "information identifying the notification target" when a user operates an information terminal and accesses the support system by specifying ID information. In other words, when a user enters their own ID information and accesses the support system from an information terminal, tasks targeting that user can be displayed on the information terminal used by that user (the accessing information terminal). Therefore, users can efficiently check tasks targeting them.

[0018] [8] A system comprising a memory unit, a selection unit, and a notification control unit, and using a support system which is a system that assists in tasks that occur during business management, The memory unit stores task information, which is information that associates tasks related to business management with information that can identify deadlines, and stores multiple such task information in a way that allows them to be extracted by group. When any of the aforementioned groups are specified to the support system directly or indirectly via a network by the user's operation, the selection unit performs the step of selecting the specified group. If the group selected by the selection unit includes multiple task information, the notification control unit shall notify each of the tasks in each of the task information on the respective due dates corresponding to each task. Support methods including those mentioned above. The support method described in [8] above has the same effect as the support system described in [1] above.

[0019] [9] The information that identifies the date includes a reference date associated with the task and the number of days elapsed from the reference date or the number of days remaining until the reference date. The notification control unit calculates the due date corresponding to the task based on the reference date associated with the task and the number of days elapsed since the reference date or the number of days remaining until the reference date. The support methods described in [8].

[0020]

[10] A display control unit that causes one or more tasks included in the group selected by the selection unit to be displayed as a list on a display device, The display control unit displays, among the one or more tasks included in the list, a target task that satisfies the condition that the corresponding due date has already passed or the condition that the number of days until the corresponding due date is less than or equal to a standard value, in a display state different from the display state of the other tasks. The support methods described in [8] or [9].

[0021]

[11] The task information is information that associates the task with information that identifies the task and the due date and information that identifies the recipient of the notification. The notification control unit notifies the notification target associated with the task of the task information included in the group selected by the selection unit on the date associated with the task. A method of support described in any one of the following (8) through (10).

[0022]

[12] The task information is information that associates the task with information that identifies the task and the due date and information that identifies the recipient of the notification. When a user directly or indirectly via a network designates a target person to the support system, the system has a display control unit that extracts a list of tasks in which the designated target person is included as a notification target and displays it on a display device. A method of support described in any one of [8] through

[11] .

[0023]

[13] When a user operates an information terminal configured to communicate with the support system and one of the groups is specified to the support system via the network from the information terminal, the selection unit selects the specified group. If the group selected by the selection unit includes multiple task information, the notification control unit will display each of the tasks in each of the task information on an information terminal configured to communicate with the support system, so as to notify each task on the respective due date for each task. A method of support described in any one of the following: [8] through

[12] .

[0024]

[14] The task information is information that associates the task with information that identifies the task and the due date with information that identifies the target of notification. The information that identifies the notification target is information that specifies one or more target conditions, In the aforementioned storage unit, each of the multiple ID pieces of information is stored in association with the information of the target identified by each ID piece of information. When a user operates an information terminal configured to communicate with the support system and accesses the support system from the information terminal by specifying the ID information, the notification control unit notifies the display device of the access source information terminal to display the task that satisfies the target conditions specified by the information identifying the notification target, which is identified by the ID information. A method of support described in any one of the following: [8] through

[13] .

[0025]

[15] A system comprising a memory unit, a selection unit, and a notification control unit, which is executed in a support system that is at least a system that assists in tasks that occur during business management, The first step involves storing task information, which is information that associates tasks and deadlines related to business management, in the storage unit, and storing multiple such task information in the storage unit in a way that allows them to be extracted by group, A second step is to cause the selection unit to select the specified group when any of the aforementioned groups are specified to the support system directly or indirectly via the network by the user's operation, A third step is to cause the notification control unit to perform control to notify each of the tasks in each of the task information at the respective due dates corresponding to each task, when the group selected by the selection unit includes multiple task information. A program for a support system that performs [some action].

[0026] The program for the support system described in

[15] above has the same effect as the support system described in [1] above.

[0027]

[16] The information that identifies the date includes a reference date associated with the task and the number of days elapsed from the reference date or the number of days remaining until the reference date. In the third step, the notification control unit is instructed to perform a process to calculate the due date corresponding to the task based on the reference date associated with the task and the number of days elapsed since the reference date or the number of days remaining until the reference date. A program for the support system described in

[15] .

[0028]

[17] A fourth step is to operate the display control unit to display the tasks of one or more task information included in the group selected by the selection unit as a list on the display device, In the fourth step, the display control unit is operated to display, in a different display state from the other tasks, one or more of the tasks included in the list that satisfy the condition that the corresponding due date has already passed or the condition that the number of days until the corresponding due date is less than or equal to a standard value. A program for the support system described in

[15] or

[16] .

[0029]

[18] The task information is information that associates the task with information that identifies the task and the due date with information that identifies the target of notification. In the third step, the notification control unit is operated to notify the notification target associated with the task of the task information included in the group selected by the selection unit on the date associated with the task. A program for the support system described in any one of

[15] through

[17] .

[0030]

[19] The task information is information that associates the task with information that identifies the task and the date and information that identifies the recipient of the notification. If any target person is designated to the support system directly or indirectly via a network by user operation, the fifth step includes operating the display control unit to extract a list of tasks in which the designated target person is included as a notification target and display it on the display device. A program for the support system described in any one of

[15] through

[18] .

[0031]

[20] When a user operates an information terminal configured to communicate with the support system and one of the groups is specified to the support system via the network from the information terminal, the selection unit selects the specified group. If the group selected by the selection unit includes multiple task information, the notification control unit will display each of the tasks in each of the task information on an information terminal configured to communicate with the support system, so as to notify each task on the respective due date for each task. A program for the support system described in any one of

[15] through

[19] .

[0032]

[21] The task information is information that associates the task with information that identifies the task and the due date and information that identifies the target of notification. The information that identifies the notification target is information that specifies one or more target conditions, In the aforementioned storage unit, each of the multiple ID pieces of information is stored in association with the information of the target identified by each ID piece of information. When a user operates an information terminal configured to communicate with the support system and accesses the support system from the information terminal by specifying the ID information, the notification control unit notifies the display device of the access source information terminal to display the task that satisfies the target conditions specified by the information identifying the notification target, which is identified by the ID information. A program for the support system described in any one of

[15] through

[20] .

[0033] <First Embodiment> The following description relates to the first embodiment. 1.Basic configuration Figure 1 conceptually illustrates the support system 1 and the information terminal 4 of the user utilizing the support system 1. The support system 1 comprises a storage unit 10, a control unit 20, and a communication unit 30. Figure 1 is merely a simplified conceptual diagram showing the essential configurations, and other configurations not explicitly shown in Figure 1 may be added. For example, it is desirable that the support system 1 includes an operation unit, a display unit, etc.

[0034] The system configuration of the support system 1 can be configured in various ways as long as it includes a storage unit 10, a control unit 20, and a communication unit 30. For example, the configuration shown in Figure 2 can be suitably used. In the example in Figure 2, a management device 50 configured as a computer and a server 58 that stores various data constitute part of the support system 1. The management device 50 and the server 58 are capable of communication. The management device 50 includes a storage device 51, a control device 52, a display device 53, an input device 54, a communication device 55, etc. The management device 50 is capable of performing various information processing, and is capable of writing data from the management device 50 to the server 58 and reading data from the server 58 by the management device 50.

[0035] Note that the configuration in Figure 2 is merely a representative example of the support system 1 configuration, and the support system 1 configuration is not limited to the configuration in Figure 2. Any configuration that includes a storage unit 10 capable of storing information, a control unit 20 capable of performing information processing and various controls, and a communication unit 30 capable of communicating with external devices is acceptable. For example, the management device 50 may be implemented by multiple devices, and the server 58 may be implemented by multiple devices. Alternatively, the management device 50 may have some or all of the functions of the server 58.

[0036] The information terminal 4 shown in Figures 1 and 2 is an information processing device used by a user. The information terminal 4 can be various types of information processing devices, such as a personal computer, tablet, or smartphone. The information terminal 4 includes operating devices such as a keyboard, mouse, and touch panel; a display device such as an image-displaying display (LCD display, OLED display, etc.); a known storage device such as an HDD, SSD, or other storage device; and a communication device for communicating with the support system 1 and other external devices. The information terminal 4 and the support system 1 may communicate with each other using wired communication or wireless communication, as long as the configuration allows for the transmission of information from the information terminal 4 to the support system 1 and from the support system 1 to the information terminal 4. For example, the information terminal 4 may be able to communicate with the support system 1 via the internet.

[0037] 2. Overview of the key features The support system 1 in Figure 1 is a system that supports tasks that occur during business management. A typical example of support system 1 described below is a system that manages tasks that occur during the sales management of goods, and is configured so that the information terminal 4 operated by the user can access it via a network. However, this is just one example, and the business management to which it can be applied is not limited to sales management, nor is the system configuration limited to the configurations shown in Figures 1 and 2.

[0038] The support system 1 shown in Figure 1 is suitably used, for example, by a business that receives orders for goods and sells them. Figure 3 conceptually illustrates a typical process or workflow performed by such a business. In this example, tasks that occur during sales management include adjusting delivery dates, placing orders, and arranging trucks, as well as various other tasks.

[0039] When a business operator performing the processes or tasks shown in Figure 3 uses the support system 1 shown in Figure 1, various information is input to the support system 1 at each stage of processing, such as order entry, purchase order entry, receiving entry, and sales entry. For example, when a business operator receives an order for goods, the operator operates the control device and inputs the order number, order date, scheduled shipping date, scheduled sales date, delivery deadline, customer, person in charge, and person who entered the information. As a result, the order number for that order is associated with the order date, scheduled shipping date, scheduled sales date, delivery deadline, customer, person in charge, and person who entered the information, and this information is stored in the storage unit 10. Such data is stored associated with each order number, forming a data group related to the order of goods. When extracting data from this data group, specifying the order number allows the extraction of data such as the order date, scheduled shipping date, scheduled sales date, delivery deadline, customer, person in charge, and person who entered the information associated with the order number. Similarly, in purchase order entry, receiving entry, and sales entry processes, the operator operates the control device and inputs the necessary items at each stage of processing, and various information is stored in the storage unit 10. In any of the processes in which data is saved, date information, information of the person in charge, information of the person who entered the data, etc. are associated with some kind of identification information (order number, purchase order number, etc.), and a data set associated with the identification information is formed. The operating means used by the worker in the case of order placement and other processes is, for example, the operating device of the information terminal 4.

[0040] In addition to the basic input and saving functions described above, support system 1 also has a task management function, and furthermore, it incorporates technology that makes task management easier. This technology is realized by the memory unit 10, selection unit, notification control unit, display control unit, etc., provided in support system 1.

[0041] The storage unit 10 is configured to store "task information," which is information that associates tasks related to sales management with information that can identify deadlines, and is a part that stores multiple "task information" in a way that can classify them into groups. In the specific example shown in Figure 2, for example, the storage unit 10 can be realized by the control device 52 and the server 58.

[0042] In this embodiment, a group of task information, which is a collection of multiple task information items, is also referred to as a task domain. The support system 1 is provided with multiple such task information groups (task domains). Figure 4 shows an example of a task information group (task domain). Task information groups (task domains) can be grouped from various perspectives. For example, they can be grouped into order-related tasks when there is an advance payment, order-related tasks when there is no advance payment, ordering-related tasks, receiving-related tasks, etc. The data of each group (task domain) thus grouped can be stored in the storage unit 10 in a format that can be selected for each group. As shown in Figure 5, new task information can be added sequentially to each group (task domain) by having a person in charge operate the system at a desired time and input the details of each task information. Figure 5 is a conceptual diagram of the addition process, but in reality, information related to the due date (in Figure 4, the reference date, elapsed days, and holiday conditions), person in charge, task, etc. can be added in the information format shown in Figure 4.

[0043] The selection unit can be implemented by the control unit 20 in Figure 1, and in the specific example shown in Figure 2, it can be implemented by, for example, the control device 52. As described above, the data for each group (task domain) is stored in the storage unit 10 in a form that can be selected for each group, and the selection unit can operate to select one of the groups. Specifically, when the user instructs the support system 1 to specify one of the groups from the information terminal 4 (when the user operates the information terminal 4 to give an instruction to the support system 1 to specify one of the groups), the selection unit operates to select the group specified by the instruction. For example, if the data for each group (task domain), such as order-related tasks with advance payments, order-related tasks without advance payments, ordering-related tasks, and receiving-related tasks, is stored in the storage unit 10, and the user operates the information terminal 4 to give information to the support system 1 specifying "order-related tasks with advance payments", the selection unit can select the group specified by the instruction (the "order-related tasks with advance payments" group) and display the data for the selected group as shown in Figure 4.

[0044] The designated group (task domain) can be linked to some group of information classified in a support system, for example. For example, in a typical sales management system, when an order is placed, information about the order details (order number, product details, quantity, price, etc.) is entered, and this group of information is registered in a way that distinguishes it by the order number. By linking this order number with the designated group (task domain) mentioned above, it becomes possible to send notifications about each task in the group (task domain) corresponding to that order number on the respective due dates.

[0045] The notification control unit can be implemented by the control unit 20 in Figure 1, and in the specific example shown in Figure 2, it can be implemented by the control device 52. When the group selected by the selection unit contains multiple task information, the notification control unit notifies each task of each task information on the due date associated with that task. Specifically, as shown in Figure 4, in the task information, the task, due date, and notification target are associated, and the notification control unit notifies the notification target associated with the task of the task information included in the group (task domain) selected by the selection unit on the due date associated with that task. Figures 6(A) to 6(C) conceptually show examples of notification.

[0046] Each task information contains information that associates the "task," "reference date," and "number of days elapsed since the reference date" with each other, and the due date of the task is determined by the reference date and number of days elapsed associated with the task. In other words, the task information contains due date information that is determined by the reference date and the number of days elapsed. When the notification control unit mentioned above issues a notification, it calculates the due date corresponding to the task based on the reference date and number of days elapsed associated with the task contained in the task information, and issues a notification based on the calculated due date. For example, in the example in Figure 4, taking the task information in the second row as an example, the reference date is the "order date," the number of days elapsed is "1 day later," and furthermore, the condition is set that "if it is a holiday, it is the next business day." Therefore, the notification control unit calculates that if "1 day after the order date" is not a holiday, the due date will be "1 day after the order date," and if "1 day after the order date" is a holiday, the due date will be the earliest business day after "1 day after the order date." This calculation example is merely one example; various methods can be used as long as the deadline can be specified.

[0047] The display control unit can be implemented by the control unit 20 in Figure 1, and in the specific example shown in Figure 2, it can be implemented by the control device 52. When the information terminal accesses the management system in response to user operation, the display control unit displays a list of tasks from the group selected by the selection unit on the information terminal. Furthermore, the display control unit displays target tasks among the one or more tasks in the list that meet the conditions of having already passed their associated due date or having fewer than or equal to a standard value, in a different display state than the other tasks. For example, tasks whose due dates have already passed may be displayed as target tasks in a first color (e.g., red), and tasks whose due dates have not yet passed may be displayed in a different color (e.g., white). The different display states may be different colors, the same color with varying intensity, the same color with varying display modes (e.g., one blinking and the other not blinking), or other methods of differentiation.

[0048] Further functions may be added. For example, the display control unit may, when a user directly or indirectly via the network specifies a target person to the support system 1, extract a list of tasks in which the specified target person is included as a notification target and display it on the display device. In this embodiment, each of the multiple ID pieces of information is stored in the storage unit 10 in an extractable association with the information of the target identified by each ID piece of information. For example, when an ID piece of information is identified, the name, affiliation, etc. of the person associated with that ID piece of information can be identified. The ID piece of information is identification information such as a login ID. With this configuration, when a user operates an information terminal 4 configured to communicate with the support system 1 and accesses the support system 1 from the information terminal 4 by specifying an ID piece of information (e.g., a login ID), the notification control unit can notify the display device of the access source information terminal 4 by displaying tasks in which the target identified by the ID piece of information satisfies the target conditions specified in "information that identifies the notification target".

[0049] 2. Specific examples of task domain registration In a typical example, the control device 52 and the server 58 function as a storage unit 10, and are configured to store "task information," which is information that associates tasks related to business management with information that can identify deadlines, and to store multiple task information in a way that allows extraction by group. In a typical example, a group of task information that has been grouped together is called a "task domain." This group of task information called a task domain is stored in the storage unit 10.

[0050] Figure 7 shows an example of a screen used for registering task domains (task information groups) (method of storing in the storage unit 10). For example, when a user operates the information terminal 4 and performs a predetermined operation (a predetermined operation for accessing the support system 1 from the information terminal 4) using the operating device of the information terminal 4, the information terminal 4 and the support system 1 become able to communicate via the internet. When the user operates the information terminal 4 and operates the operating device of the information terminal 4, identification information that identifies the subject (for example, a login ID that identifies the user) is provided to the support system 1, and this identification information is registered as permitted identification information in the support system 1, then the access state (login state) is established between the access source information terminal 4 and the support system 1 with the above identification information identified. For example, when business operator A uses the support system 1, as a prerequisite, IDs individually assigned to business operator A's related parties (for example, business operator A's employees, etc.) can be registered in the support system 1 in advance as IDs that should be permitted. In this case, provided that the identification information (login ID) given to the support system 1 by the operation of the operating device on the access source information terminal 4 is an "ID to be permitted" registered in the support system 1, the support system 1 will enter a state (login state) in which the access source information terminal 4 identified by the said identification information (login ID) is permitted to use the support system 1 via communication. As long as this login state (the access state of the information terminal 4 that is the source of the input of the identification information (login ID) as identified by the support system 1) is maintained, the support system 1 can display to the access source information terminal 4 "data used by the business operator that has the above identification information as one of its registered IDs when managing its business" (data related to orders, data related to orders, data related to shipments, task domains, etc.). Furthermore, as long as the above login state (the access state of the information terminal 4 as identified by the support system 1) is maintained, the access source information terminal 4 can instruct the support system 1 to change, register, delete, etc. the above-mentioned data related to orders, data related to orders, data related to shipments, task domains, etc.

[0051] When information terminal 4 is accessing support system 1 in the above-mentioned logged-in state, for example, when a predetermined registration start operation is performed on information terminal 4, support system 1 starts the registration process for registering a task domain. When support system 1 starts the registration process in response to the above-mentioned registration start operation on the accessing information terminal 4, it displays a registration image (an image for inputting the group identification information, the group name of the group, and the task information included in the group, as shown in Figure 7) on the display device of the accessing information terminal 4 (the logged-in information terminal). Figure 7 is an example of a registration image displayed on the display device of information terminal 4 during the above-mentioned registration process (task domain registration process), and includes a first input section for inputting the domain code (task domain code), which is the group identification information, a second input section for inputting the name (domain name) of the group, and a third input section for inputting the task information included in the group (information that associates tasks related to business management with information that can identify the due date). In the example in Figure 7, two task information entries are entered in the third input section, but three or more task information entries may be entered in the third input section, or only one task information entry may be entered. When the information terminal 4's display device shows a registration image as shown in Figure 7, and the user operates the information terminal 4, inputting information into the first input unit, second input unit, and third input unit using the information terminal 4's operating device, and a predetermined confirmation operation is performed, the support system 1 generates a task domain (a group consisting of one or more task information) based on the information entered into the first input unit, second input unit, and third input unit, and newly registers this task domain in the database (domain master). Specifically, when the above confirmation operation is performed, the support system 1 registers the group (task domain) identified by the identification information (domain code) entered into the first input unit, as information of the group (task domain), by associating the group name (domain name) entered into the second input unit with the one or more task information entered into the third input unit. Such registration is performed for each group.In support system 1, group-specific information registered in the database (domain master) can be extracted from the database by specifying the identification information (domain code) that identifies the group.

[0052] As described above, a task domain is a group of task information that combines multiple task pieces of information, and support system 1 has multiple such groups of task information (task domains). Task information groups (task domains) can be grouped from various perspectives. In the example in Figure 7, it is set as order-related tasks when there is an advance payment, but for example, tasks can be grouped from various perspectives such as order-related tasks when there is no advance payment, ordering-related tasks, receiving-related tasks, etc.

[0053] The example in Figure 7 shows that, while the display device of the logged-in information terminal 4 is showing an image like the one in Figure 7, the following inputs were made using the operating device of the information terminal 4: "002" as the group identification information (domain code) in the first input section, "Order-related task (with advance payment)" as the group name (domain name) in the second input section, "Order date" as the reference date (deadline (target)) in the third input section, "1 day later" as the number of days elapsed from the reference date or the number of days remaining until the reference date (deadline (number of days) and deadline (before and after)), "Do not consider holidays" as the response to holidays (considering holidays), "%Inputter%" as the notification target (category), and "Perform ordering work for Order No.% Order No.%" as the task related to business management (task). When such input is made and a predetermined confirmation operation is performed by the operating device of the information terminal 4, the control unit 20 of the support system 1 stores the information of the group (task domain) which associates the information of the first input unit, second input unit, and third input unit with each other in the storage unit 10, and registers it in the database (domain master) configured in the storage unit 10. In this way, the storage unit 10 is configured to store "task information," which is information that associates tasks related to sales management with information that can identify due dates, and is a part that stores multiple "task information" in a classifiable group. In the specific example in Figure 2, for example, the storage unit 10 can be realized by the control device 52 and the server 58.

[0054] When a group of task information (task domain) as shown in Figure 7 is registered in the domain master, the information of this group can be used retrospectively by specifying the domain code "002" and extracting the task domain with the domain code "002" from the domain master. In the example in Figure 7, two task information entries are entered in the third input section, but by entering a desired number (one or more) of task information entries in the third input section, a task domain containing multiple task information entries can be generated and registered in the domain master.

[0055] 3. Specific examples of task domain settings When a person involved with a business that performs processing or work as shown in Figure 3 uses the support system 1 shown in Figure 1, in situations where business-related processing such as order entry processing, purchase order entry processing, receiving entry processing, and sales entry processing is performed, the information terminal 4 is operated to enter the login state described above, thereby allowing the information terminal 4 to access the support system 1 and enter the login state described above. When the information terminal 4 is in this login state, it provides the support system 1 with the various information described above in response to the input operations of the person involved with the information terminal 4, and the support system 1 can generate and register a predetermined type of data set related to the business of the business. Examples of predetermined types of data sets include electronic data of business-related forms such as various slips and other documents. For example, when the above-mentioned business receives an order for goods, a person associated with the business operates the operating device of the information terminal 4 and, while logged in to the information terminal 4 using a login ID associated with the business (for example, a login ID assigned to a person associated with the business), instructs the information terminal 4 to provide the support system 1 with information such as the order date, scheduled shipping date, scheduled sales date, delivery deadline, customer, person in charge, and person who entered the data, associated with the order identification information (order number). The control unit 20 of the support system 1, upon receiving this information, operates to store this information (order date, scheduled shipping date, scheduled sales date, delivery deadline, customer, person in charge, person who entered the data, etc.) provided to the support system 1 as electronic data of an order slip associated with the order number in the storage unit 10. Note that the input screen (a screen for inputting various data associated with the order number) and input method are not particularly limited, as long as such a storage method is possible. When the control unit 20 generates electronic data for each order slip, various data for each order slip is associated with the order number and stored to form a data group. This data group for each order slip is stored in the storage unit 10 and registered in the database configured in the storage unit 10.

[0056] When the control unit 20 extracts electronic data for any order slip from the database stored in the storage unit 10, it can specify the order number and read the data for the order slip identified by that order number (the data set associated with that order number), thereby extracting data such as the order date, scheduled shipping date, scheduled sales date, delivery deadline, customer, person in charge, and person who entered the data, which are associated with the order number.

[0057] In the above explanation, order-related processing is given as an example of business-related processing, and electronic data of order slips is given as an example of a predetermined type of data group, but the system is not limited to these examples. Business-related processing may also include purchase order entry processing, receiving order entry processing, sales entry processing, or other processing. The predetermined type of data group may be electronic data of purchase order slips, electronic data of receiving order slips, electronic data of sales slips, etc., or it may be electronic data of other forms or other documents. For example, in situations such as purchase order entry processing, receiving order entry processing, and sales entry processing, when generating a predetermined type of data group, the relevant parties operate the operating means to input the necessary items, and various information is stored in the storage unit 10. In any processing, various information (date information, person in charge information, inputter information, etc.) is associated with identification information that identifies the data group (order number, purchase order number, etc.), and a predetermined type of data group associated with the identification information is formed. Furthermore, in any process related to the business of the operator (such as receiving an order or any other process), when generating a predetermined type of data set, a person affiliated with the operator operates the operating device of the information terminal 4 and, while logged into the information terminal 4 using a login ID associated with the operator (for example, a login ID assigned to a person affiliated with the operator), instructs the information terminal 4 to provide various information to the support system 1, associated with identification information (order number) that identifies the data set. Upon receiving this information, the control unit 20 of the support system 1 operates to store this information provided to the support system 1 in the storage unit 10 as electronic data (a predetermined type of data set identified by the identification information) associated with the identification information.

[0058] As described above, the support system 1 is capable of generating and saving various data sets, such as electronic data of various forms and other documents. When generating each data set, it is possible to register a group (task domain) associated with the data set. In this embodiment, the control unit 20 in Figure 1 functions as a selection unit, and in the specific example in Figure 2, for example, the control device 52 can realize the selection unit. As described above, the data of each group (task domain) is stored in the storage unit 10 in a form that can be selected for each group, and the selection unit can operate to select one of the groups. Specifically, when the user instructs the support system 1 to specify one of the groups from the information terminal 4 (when the user operates the information terminal 4 to give an instruction to the support system 1 to specify one of the groups), the selection unit operates to select the group specified by the instruction. For example, if data for each group (task domain), such as order-related tasks with advance payments, order-related tasks without advance payments, ordering-related tasks, and receiving-related tasks, is stored in the storage unit 10, and the user operates the information terminal 4 to provide the support system 1 with information specifying "order-related tasks with advance payments" (for example, information specifying a domain code), the selection unit will select the group specified by that instruction (the group of "order-related tasks with advance payments").

[0059] For example, Figure 8 is an example of an image displayed on the display device of the information terminal 4 when the information terminal 4 is accessing the support system 1 in the above-mentioned logged-in state. Specifically, it is an example of an image displayed on the display device of the information terminal 4 by the support system 1 when a predetermined operation for order entry processing is performed on the information terminal 4 in the above-mentioned logged-in state. The image shown in Figure 8 is an image for entering order slip data. For example, when an image like the one in Figure 8 is displayed on the display device of the information terminal 4, an operation is performed on the operating device of the information terminal 4, and the order number, order date, inputter, person in charge, domain code, etc. are entered on the screen where the image like the one in Figure 8 is displayed. Furthermore, when a predetermined confirmation operation is performed on the operating device of the information terminal 4, this information is associated with each other and provided to the support system 1 for storage.

[0060] As shown in the example in Figure 8, any group (task domain) registered in the domain master can be registered in association with the order slip. In the example in Figure 8, "0107" is entered as the order number (identification information), "2025 / 01 / 07" is entered as the order date, "Taro Yamada" is entered as the inputter, "Ichiro Suzuki" is entered as the person in charge, and other information (for example, information about the delivery destination, information about the direct delivery destination, etc.) can also be entered. Furthermore, in the example in Figure 8, "002" is entered as the domain code (task domain code). When the information terminal 4 is logged in and accessing the support system 1, after such input is made, and a predetermined decision operation is performed by the information terminal 4, a data group (a data group in which a task domain is associated with the order slip data) is stored in the storage unit 10. This data group associates the order number (identification information) identified by "0107" with the order date, inputter, person in charge, etc. shown in Figure 8, and further associates with the group (task domain) identified by the domain code "002". Thus, when the information terminal 4 is logged in and the input screen shown in Figure 8 is displayed, and the domain code (task domain code), which is "information specifying the group", is entered by an operation on the information terminal 4, as shown in Figure 8, and a predetermined decision operation is performed on the information terminal 4, the control unit 20, which corresponds to the selection unit, selects the group (task domain) specified by the input and registers it to be stored in association with the data group of the type specified by the input. In this way, the specified group (task domain) can be associated with the information group classified in the support system 1. Each task in a group (task domain) registered in this manner is notified by the notification control unit on the date specified for each task.

[0061] Incidentally, as shown in Figures 7 and 8, the task information included in the selectable group (task domain) may include citation range symbols that specify the scope of information to be cited. In the example in Figure 7, the pair of identification symbols are the citation range symbols, and when displaying the tasks of this group, if the task containing the citation range symbols is displayed on the date associated with that task, the item identification information between the pair of identification symbols and the pair of identification symbols is replaced with the information of the item identified by the item identification information in the data set to which this group is associated, and the task is displayed. In the example in Figure 7, the two % symbols are the citation range symbols, and the information separated by the % symbols (the information between the %s) is the item identification information. For example, in the examples in Figures 7 and 8, the part "%Order No.%" is "Order No." as the item identification information. As shown in Figure 7, when a group (task domain) identified by domain code "002" is registered in association with the data group for order No. "0107" (electronic data of order slips) as shown in Figure 8, and tasks for that group are displayed, for example, when displaying a task containing "%Order No.%" on the date associated with that task, the task is displayed by replacing the pair of identification symbols and the item identification information between the pair of identification symbols (i.e., the information for "%Order No.%") with the information for the item identified by the item identification information in the data group to which this group is associated (i.e., the data group for order No. "0107" (electronic data of order slips)) (i.e., the information for "0107"). Specifically, when displaying the first task information which is written as "Perform ordering operations for order No.%Order No.%", the above replacement is used to write it as "Perform ordering operations for order No.0107", and the task is displayed on the date associated with that task (one day after the order date in the example in Figure 8).

[0062] 4. Specific examples of task display The notification control unit and the display control unit can be implemented by the control unit 20 in Figure 1, and in the specific example shown in Figure 2, they can be implemented by the control device 52. When the group (task domain) selected by the selection unit described above contains multiple task information, the notification control unit notifies each task in each task information on the due date associated with that task. Specifically, as shown in Figures 7 and 8, in the task information, the task, the due date, and the notification target are associated, and the notification control unit notifies the notification target associated with the task of the task information included in the group (task domain) selected by the selection unit on the due date associated with that task. Each task information contains information that associates "task," "reference date," "number of days elapsed from the reference date or number of days remaining until the reference date," "method of considering holidays," and "category" with each other, and the due date of the task is identified by the reference date and number of days elapsed associated with the task. "Category" is information that identifies the notification target. For example, in the first task information in the example in Figure 7, the reference date is the "order date," the number of days elapsed from the reference date is "1 day later," and furthermore, the condition is set that "holidays are not considered." Therefore, the notification control unit calculates that if "1 day later" of the "order date" is not a holiday, then "1 day later" of the "order date" is the due date, and whether "1 day later" of the "order date" is a holiday or not, then "1 day later" of the "order date" is the due date. Then, on that due date, the notification is sent to the "inputter," who is the notification target identified by the "category" in the task information. For example, if a group like the one in Figure 7 is associated with a data group of order slips as shown in Figure 8, when notifying the first task information, the notification is sent on the due date specified in the first task information to the "inputter" (in the example in Figure 8, "Taro Yamada"), who is the target person specified by the "category" of the first task information in the data group to which the group is associated. In this example, the information of the target person specified by the "category" is the information that identifies the notification target.More specifically, on the date specified in the first task information, if any of the information terminals 4 access the support system 1 by specifying the login ID associated with the target person specified in the "Category" of the first task information, and the information terminal 4 using this login ID enters the login state described above, the control unit 20 will perform display control on the display device of this information terminal 4 (i.e., the display device of the information terminal 4 used by the notification target) to display the task from the first task information (specifically, the task of performing the ordering work for order No. 0107). Similarly, when notifying the second task information, on the date specified in the second task information, the notification will be sent to the "person in charge" (in the example of Figure 8, "Ichiro Suzuki"), who is the target person specified in the "Category" of the second task information in the data group associated with that group. More specifically, on the due date specified in the second task information, if any information terminal 4 accesses the support system 1 by specifying the login ID associated with the target person specified in the "Category" of the second task information, and the information terminal 4 using this login ID enters the login state described above, the control unit 20 performs display control to display the task of the second task information (specifically, the task "Preparation for shipment for order No. 0107") on the display device of the information terminal 4 (i.e., the display device of the information terminal 4 used by the notification target). In this way, the control unit 20, which corresponds to the display control unit, can display a list of tasks from one or more task information items included in the group selected by the selection unit on the information terminal 4 when the information terminal 4 accesses the support system 1 in response to user operation. Furthermore, when the control unit 20 displays tasks included in the task information in this way, it displays target tasks that satisfy the conditions that the due date associated with the task information has already passed or the number of days until the due date associated with the task information is less than or equal to a standard value (for example, the number of days until the due date is less than or equal to the standard number of days (e.g., 2 days)) in a different display state than the display state of tasks other than the target task.For example, the control unit 20 may control the display so that tasks whose due dates specified by the task information have already passed are displayed as target tasks, and the characters or display field for these tasks are displayed in a first color (e.g., red), while the characters or display field for tasks whose due dates specified by the task information have not yet passed are displayed in a different color (e.g., blue or white). The above-mentioned "different display states" may be different colors, the same color but with varying intensity, the same color but with varying display modes (e.g., one flashing and the other not flashing), or any other method of differentiation.

[0063] Figure 9 shows an example of a predetermined screen (for example, the initial screen of a predetermined main menu) displayed on the display device of the information terminal 4 when a user is logged in to the support system 1 from the information terminal 4 using the login ID assigned to them. The example in Figure 9 shows a display example when the user is the inputter of task information "1" in the group (task domain) shown in Figure 8, and is the "person in charge" of different task information (specifically, task information included in the group (task domain) associated with the data group of order No. "0109"), and the current date is January 10, 2025. As shown in Figure 9, when the user is logged in to the support system 1 from the information terminal 4 using the login ID assigned to them, the control unit 20 controls the display to show a list of tasks related to the user on the display device of the information terminal 4 accessed using the login ID. In the example in Figure 9, the display is such that "Completed" is shown on the row of completed task information and "Not Completed" is shown on the row of incomplete task information, so that it is possible to identify whether the displayed task information is completed or not. Furthermore, in the example in Figure 9, tasks whose due dates have already passed (task "1" in the example in Figure 9) are designated as warning tasks, and their display fields are shown in the first color (for example, red), while tasks whose due dates have not yet passed (task "2" in the example in Figure 9) are displayed in a different color (for example, white).

[0064] In the examples in Figures 8 and 9, "Inputter" and "Person in Charge" are examples of "Information that identifies the target of notification." Note that the information that identifies the target of notification for task information is not limited to one type, but may include multiple types of information. That is, it may be information that specifies multiple target conditions. For example, the target of notification may be specified as "Inputter" and "Person in Charge," or as "Inputter" or "Person in Charge."

[0065] 5. Examples of effects Support System 1 can store multiple task information for each group, and the task combination patterns can differ for each group. When a user wishes to manage tasks using Support System 1, they can manage tasks in their desired pattern by instructing the system to select a group with the desired pattern through operation. Furthermore, the notification control unit of Support System 1 can notify each task of the multiple task information included in the group selected by the selection unit on the respective due dates for each task, thus automatically and reliably notifying tasks on the due dates set for each task. Therefore, it is easier to prevent tasks from being overlooked, and users of Support System 1 can manage tasks more appropriately.

[0066] In support system 1, each task's information includes the information that identifies the due date (information that allows for the identification of the due date), which includes the "reference date associated with the task" and the "number of days elapsed since the reference date." When support system 1 identifies a due date for any task, it operates by calculating the due date for that task based on the reference date associated with that task and the number of days elapsed since that reference date. Because of this functionality, support system 1 can appropriately determine the due date for each task using the appropriate reference date and number of days elapsed for each task.

[0067] When the support system 1 displays tasks included in a selected group as a list, it can display tasks whose due dates have already passed or tasks with fewer days remaining until their due dates below a certain threshold in a different display state than other tasks. Therefore, users who see the target tasks with a different display state can visually recognize that the due date has already passed or is approaching, and can quickly and easily identify such target tasks.

[0068] Support system 1 associates each task with a notification target (for example, an individual worker or a group of workers), so that when the deadline for each task arrives, it can individually notify the corresponding notification target.

[0069] In addition to its basic function of notifying users of tasks on their due dates, support system 1 can also extract and display task lists for each individual user according to their preferences, making it easy and reliable for users to understand the tasks relevant to them.

[0070] <Other Embodiments> This disclosure is not limited to the embodiments described above and in the drawings. For example, any combination of the features of the embodiments described above or below is possible as long as it does not contradict each other. Furthermore, any feature of the embodiments described above or below may be omitted unless explicitly stated as essential. Moreover, the embodiments described above may be modified as follows.

[0071] In a typical example, the support system 1 communicates with the information terminal 4 using RDP (Remote Desktop Protocol), and transmits various information from the information terminal 4 to the support system 1 and displays various information on the information terminal 4 based on instructions from the support system 1. However, the system is not limited to this method. A part of the support system 1 can function as the storage unit, selection unit, display control unit, etc., and various methods can be adopted as long as the display based on these functions is possible on the information terminal 4 configured to communicate with the support system 1.

[0072] The support system of the above-described embodiment is applied to a sales management system, but is not limited to this example. For example, it may be applied to a management system that manages export and import-related operations such as customs clearance and trade operations, or to a business management system other than sales management or export / import management.

[0073] In the above embodiment, an example of a document generated by business management is an order slip, and the support system 1 operates to specify a group associated with the order slip when generating the order slip, but it is not limited to this example. A group may be specified associated with the purchase order when generating the purchase order, or a group may be specified associated with the shipping slip when generating the shipping slip.

[0074] The support system of the above embodiment can be applied to businesses that process or perform tasks in the flow shown in Figure 3, but is not limited to this example. It may also be applied to businesses that process or perform tasks in a different flow than that shown in Figure 3, as long as sales management is required.

[0075] The support system of the above-described embodiment uses information as shown in Figure 4 as an example of a group (task domain), but is not limited to the content shown in Figure 4. For example, the reference date is not limited to the order date, scheduled shipping date, or scheduled sales date, but may be any other date. Similarly, various tasks other than those exemplified in Figure 4 may be adopted.

[0076] The support system in the above-described embodiment is an example in which a user indirectly gives instructions to the support system via a network using an information terminal, but the system is not limited to this configuration. For example, the system configuration may be one in which a user directly gives instructions to the support system by operating an operating device provided on the support system.

[0077] In the support system of the above embodiment, the "reference date such as the order date," "number of days elapsed since the reference date," and "whether or not to consider holidays and the conditions under which they are considered" are included in the task information as "information that can identify the due date," and the system operates to calculate the due date based on these, but it is not limited to this example. For example, the date of the due date itself may be included in the task information as "information that can identify the due date."

[0078] It should be noted that the embodiments disclosed herein are illustrative and not restrictive in all respects. The scope of the present invention is not limited to the embodiments disclosed herein, and is intended to include all modifications within the scope set forth in the claims or equivalents thereof. [Explanation of Symbols]

[0079] 1: Support System 4: Information terminal 10: Storage section 20: Control Unit 30: Communications Department 50: Management device 51 :Storage device 52: Control device 53:Display device 54: Input device 55: Communication equipment 58: Server

Claims

1. At the very least, it is a support system that assists with tasks that occur during business management, A storage unit is provided which stores multiple task information, which is information that associates notation information for representing a task with information that identifies a due date, and which stores multiple task information groups formed by associating multiple task information with the groups. When any of the aforementioned groups are specified to the support system directly or indirectly via the network by user operation, a selection unit selects the specified group. A notification control unit extracts task information corresponding to the group selected by the selection unit from the storage unit, and notifies the system to display the tasks by referring to the extracted task information. It has, The information described above has a citation range designation symbol that specifies the range within the information described above to be cited, and the item-specific information is included within the range specified by the citation range designation symbol. The aforementioned item identification information is information that identifies the information to be replaced when displaying tasks from among the information provided in the support system. When the notification control unit displays a task corresponding to the group selected by the selection unit, it replaces the citation range specified by the citation range designation symbol in the notation information included in the task information corresponding to the group with the information specified by the item identification information, and displays the notation information of the task information that satisfies the condition that the due date associated with the task information has already passed at the time of display, or the condition that the number of days until the due date associated with the task information is less than or equal to a standard value, as the target task, and displays it in a different display state from the display state of tasks other than the target task. Support system.

2. The aforementioned task information is information that associates the aforementioned notation information with the information specifying the date and the information specifying the target of notification. The system has a display control unit that, when any target person is designated to the support system directly or indirectly via a network through user operation, extracts a list of tasks in which the designated target person is included as a notification target and displays it on a display device. The support system according to claim 1.

Images