Cleaning management system and cleaning management method using same

Abstract

The present invention relates to a cleaning management system and a cleaning management method using same. The present invention may provide the cleaning management system for managing a cleaning service with respect to multiple points, the system including a configuration of: an API server for a PC, which communicates with a manager PC; an API server for a mobile terminal, which communicates with a manager mobile terminal; and a DB server for storing data on at least one of equipment or supplies related to cleaning, personnel, and a state of a cleaning operation.

Description

Cleaning management system and cleaning management method using the same

[0001] The present embodiments relate to a cleaning management system and a cleaning management method using the same, and more specifically, to a cleaning management system for managing cleaning services for multiple locations and a cleaning management method using the same.

[0002] As a prior art for cleaning site management, ‘Cleaning service operation server and system including the same’ is disclosed in Patent Publication No. 10-2144786.

[0003] The invention relates to a cleaning service operation server and a system including the same, which maximizes the sales of a service provider and enables the provision of high-quality cleaning services to service users, and which comprises: a main screen section providing a status of a cleaning request including the date of application, the address of the location to be cleaned, the type of cleaning requested including moving-in cleaning, moving-in cleaning, completion cleaning, and home appliance cleaning, the current cleaning service progress status including waiting, comparing, cleaning in progress, 1 hour before completion, and cleaning completed, viewing received estimates, viewing cleaning cases, and selecting required services; a team leader selection section which, when a cleaning area is selected, searches for team leaders of companies that can provide cleaning services in the area and displays basic information including a per-pyeong cleaning price on the screen; a quotation request section which, when a team leader is selected through the team leader selection section, allows a user to request a quotation for a cleaning service, allows a photo of the location to be cleaned to be attached, and provides a menu including details including the cleaning date, address, the number of rooms and balconies, requests, and photo descriptions; a request input section which is linked to the quotation request section and allows a service user to input details requested from a service provider, thereby preventing disputes that may arise in the future in advance; And a cleaning service operation server is provided, which includes a cleaning progress display unit that provides the current cleaning status in real time to the service user by linking to the main screen section, so that the service user can visually check the cleaning progress.

[0004] However, the existing cleaning operation system is based on the demand side, and has the problem of making it difficult to provide cleaning services to multiple demanders, that is, multiple locations for multiple customers.

[0005] Accordingly, the present invention aims to provide a cleaning management system capable of integrated monitoring and management of multiple customers and multiple cleaning areas, and a cleaning management method using the same.

[0006] And the purpose of the present invention is to provide a cleaning management system and a cleaning management method using the same that can control the cleaning progress of a worker in real time and effectively manage equipment or consumables.

[0007] In addition, the present invention aims to provide a cleaning management system utilizing a UI for an administrator PC version and a mobile version, and a cleaning management method using the same.

[0008] The above object is achieved by a cleaning management system for managing cleaning services for a plurality of locations, comprising: a PC API server for communicating with a manager PC; a mobile API server for communicating with a manager mobile terminal; an API server for communicating with a worker terminal for performing cleaning at the individual locations; a DB server for storing data on at least one of cleaning-related equipment or consumables, manpower, and cleaning work status; a control unit for controlling the PC API server to provide a PC UI for managing cleaning services for the plurality of locations to the manager PC based on data of the DB server, for controlling the mobile API server to provide a mobile UI for managing cleaning services for individual locations to the manager mobile terminal, for controlling the worker API server to divide the individual locations into a plurality of cleaning zones and transmit cleaning tasks for each cleaning zone to the worker terminal, and for controlling the worker API server to transmit cleaning tasks corresponding to the cleaning request to the worker terminal when a cleaning request for the cleaning zone is received through the PC API server or the mobile API server.

[0009] In one embodiment, the PC UI may include a customer UI capable of managing customer companies, managing multiple branches per customer company, and managing the attendance of cleaning workers.

[0010] In one embodiment, the UI for the PC may include a tablet management UI for managing images displayed on a tablet terminal installed at a specific location of a cleaning target location and information received from the tablet terminal.

[0011] In one embodiment, the UI for the PC includes an equipment management UI for managing cleaning equipment or a consumables management UI for managing consumables, and the equipment management UI includes at least one of items for equipment classification, equipment history information, equipment purchase location information, equipment price, equipment details, AS information, equipment inspection cycle, and equipment inspection, and the consumables management UI may include at least one of items for consumables details information, consumables registration, consumables receipt and shipment, consumables inventory, and consumables history information.

[0012] In one embodiment, the UI for the PC includes a cleaning work status UI that can manage the cleaning work status, and the cleaning work status UI can include at least one of items for cleaning status by cleaning area, inspection status by cleaning area, cleaning checklist, consumable replacement status, found item management, facility inspection, and customer complaint reception.

[0013] According to one embodiment, the PC UI may include a management information UI including a business log entry.

[0014] According to one embodiment, the mobile UI may include UIs for finding management, cleaning status, cleaning tasks, equipment history, and cleaning inspection for a specific individual location.

[0015] The UI for the cleaning task according to one embodiment includes a UI for a restroom and a UI for cleaning status other than the restroom, and the UI for the restroom may include items for finding management, consumables check, and cleaning status check.

[0016] According to one embodiment, the control unit controls the worker API server so that a worker UI including some of the items displayed on the mobile UI is displayed on the worker terminal, and the worker UI may include items for found item management, cleaning status, and cleaning work.

[0017] A cleaning management system according to one embodiment further includes a sensor unit that detects movement information about people moving through the cleaning area, and the control unit determines the amount of movement of people per hour in the cleaning area based on the movement information, and can set a shorter cleaning time interval for the cleaning area as the amount of movement increases.

[0018] The cleaning task according to one embodiment may include information about the billing area to be cleaned, the type of cleaning, and the cleaning completion time.

[0019] Meanwhile, the above object is also achieved by a cleaning management method of a cleaning management system including a PC API server communicating with a manager PC, a mobile API server communicating with a manager mobile terminal, a worker API server communicating with a worker terminal performing cleaning at the individual branch, and a DB server storing data on at least one of cleaning-related equipment or consumables, manpower, and cleaning work status, the method comprising: a step of providing a PC UI for managing cleaning services for the plurality of branches based on data of the DB server to the manager PC; a step of providing a mobile UI for managing cleaning services for the individual branches to the manager mobile terminal; and a step of dividing the individual branches into a plurality of cleaning zones, and transmitting a cleaning task corresponding to the cleaning request to the worker terminal when a cleaning request for the cleaning zone is received through the PC API server or the mobile API server.

[0020] A computer program according to one embodiment is combined with hardware to execute the cleaning management method according to the above-described embodiments, and can be stored in a computer-readable recording medium.

[0021] According to the cleaning management system and the cleaning management method using the same according to the present invention, integrated monitoring and management of multiple customers and multiple cleaning areas are possible.

[0022] And, according to the cleaning management system and the cleaning management method using the same according to the present invention, the cleaning progress of the worker can be controlled in real time and equipment or consumables can be effectively managed.

[0023] In addition, according to the cleaning management system and the cleaning management method using the same according to the present invention, a UI for the administrator PC version and a UI for the mobile version can be utilized.

[0024] In this way, according to the cleaning management system and the cleaning management method using the same according to the present invention, a cleaning management company that must manage multiple customers, multiple branches, and multiple cleaning areas can effectively and in real time manage the cleaning and equipment status.

[0025] FIG. 1 is a control block diagram for explaining the configuration of a cleaning management system according to one embodiment of the present invention.

[0026] FIG. 2 is a schematic diagram of a cleaning management system according to another embodiment of the present invention.

[0027] FIG. 3 is a diagram illustrating a customer UI according to one embodiment of the present invention.

[0028] FIG. 4 is a diagram illustrating a tablet management UI according to one embodiment of the present invention.

[0029] FIG. 5a is a diagram illustrating an equipment management UI according to one embodiment of the present invention.

[0030] FIG. 5b is a diagram illustrating a consumables management UI according to one embodiment of the present invention.

[0031] FIG. 6 is a drawing illustrating a cleaning operation status UI according to one embodiment of the present invention.

[0032] FIG. 7 is a diagram illustrating a UI for mobile devices according to one embodiment of the present invention.

[0033] FIG. 8 is a drawing illustrating a UI for a toilet according to one embodiment of the present invention.

[0034] FIG. 9 is a diagram illustrating a UI for a worker according to one embodiment of the present invention.

[0035] FIG. 10 is a drawing for explaining a cleaning area and a corresponding cleaning task according to one embodiment of the present invention.

[0036] Figure 11 is a control block diagram for explaining a cleaning management method according to one embodiment of the present invention.

[0037]

[0038] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

[0039] FIG. 1 is a control block diagram for explaining the configuration of a cleaning management system according to one embodiment of the present invention.

[0040] The cleaning management system according to the present invention is a system for effectively controlling and performing management tasks of a company or manager providing cleaning services to multiple customers or multiple branches belonging to one customer.

[0041] To this end, as illustrated, the cleaning management system may include an API server (100) for PC, an API server (200) for mobile, an API server (300) for workers, a DB server (400), and a control unit (500) that controls them. The cleaning management system has a structure that enables control and real-time data feedback for personnel and equipment for multiple cleaning target areas at multiple locations.

[0042] The API server (100) for PC communicates with the administrator PC (A), and the API server (200) for mobile communicates with the administrator mobile terminal (B) and can send and receive data.

[0043] Here, the manager PC (A) and manager mobile terminal (B) according to the present invention have dedicated software installed in a storage unit not shown, and can perform communication for management tasks by downloading and installing the dedicated software from the cleaning management system.

[0044] The administrator PC (A) and the administrator mobile terminal (B) may include an input unit and a display unit (not shown) for receiving user input / output signals. The input unit may be implemented as a button or keypad capable of receiving numbers or characters, and may be implemented as a touch screen module integrated with the display unit. In addition, the display unit may display various UIs provided by the cleaning management system, including a user interface (UI) for logging in.

[0045] The UI provided on the administrator PC (A) and the UI provided on the administrator mobile terminal (B) may be configured differently. For example, the UI provided on the administrator mobile terminal (B) may be simplified compared to the UI provided on the administrator PC (A). UIs can be selected, deleted, or modified at the administrator's discretion. However, UIs requiring minimal review or checking may be configured not to be deleted from the default window.

[0046] The API server (100) for PC and the API server (200) for mobile according to the present invention can use all interfaces that allow terminals to access the Internet, such as a TCP / IP protocol for accessing an IP network, a wired interface such as Ethernet, an FTTH interface, a wireless Internet WIFI interface, a WIBRO interface, an LTE modem, etc., and may also include an interface for accessing a communication network provided by a cleaning management business. Of course, it is also possible to selectively use two or more communication networks depending on the situation.

[0047] The DB server (400) can store at least one piece of data among equipment or consumables, personnel, and cleaning work status related to cleaning that are provided and displayed on the administrator PC (A) and the administrator mobile terminal (B), and can temporarily or for a certain period of time store various pieces of information received through the API server for PC (100) and the API server for mobile (200) under the control of the control unit (500).

[0048] The control unit (500) can control the PC API server (100) to provide a PC UI for managing cleaning services for multiple locations to a manager PC (A) based on data from the DB server (400), and can control the mobile API server (200) to provide a mobile UI for managing cleaning services for individual locations to a manager mobile terminal (B). The control unit (500) according to the present invention can be implemented as a microcomputer and software or an application for driving the same.

[0049] For example, the UI for PC may include a customer UI, a tablet management UI, an equipment management UI, a consumables management UI, a cleaning work status UI, and a management information UI. In addition, the UI for mobile may include a UI for found item management, cleaning status, cleaning work, equipment history, and cleaning inspection for a specific individual branch rather than multiple branches. Meanwhile, the cleaning management system may further include a worker API server (300) that communicates with a worker terminal (C) that performs cleaning at an individual branch. The UI provided to the worker terminal (C) may be different from the UI provided to the manager mobile terminal (B), and may be, for example, simplified. In one example, the worker UI may include only some of the items displayed on the mobile UI.

[0050] The worker terminal (C) may further include a camera not shown, and may include a wired or wireless communication network for communicating with or uploading data to the worker API server (300) or the administrator mobile terminal (B).

[0051] Additionally, the worker terminal (C) may further include an NFC tag or the like that can communicate with a wireless terminal, such as a tablet terminal, installed in the cleaning target area.

[0052] In addition, the components included in the cleaning management system are only depicted separately for functional explanation and are not limited to Fig. 1. Each server and control unit may be merged and implemented as a single module, and each API server (100, 200, 300) may include an individual DB and controller.

[0053] FIG. 2 is a schematic diagram of a cleaning management system according to another embodiment of the present invention.

[0054] As illustrated in Figure 2, the integrated server for cleaning management can communicate with a PC via API and upload or download on-site information. In other words, the PC can function as a client and be controlled by the integrated server. For example, the control unit, DB server, and API server of Figure 1 can be implemented as the integrated server of Figure 2, and the administrator PC of Figure 1 can be implemented as the PC of Figure 2.

[0055] Meanwhile, for example, a mobile terminal can communicate with an integrated server, or with a PC in addition to the integrated server, through API integration. Alternatively, a mobile terminal can upload or download data, such as on-site conditions, by communicating only with an administrator PC, not the integrated server. In other words, the mobile terminal can function as a client terminal and be controlled by the administrator PC.

[0056] The cleaning management system according to the present invention provides managers and workers with a variety of integrated and systematic user interfaces, enabling them to quickly and easily monitor changes in cleaning progress and various analysis data in real time. It also enables managers and clients to monitor the cleaning site. For example, the system can monitor cleaning progress by cleaning area and time, receive and resolve customer complaints in real time, check consumable replacement cycles or confirm replacement, and update inventory data in real time.

[0057] In addition, depending on the nature of the site, it is possible to determine whether cleaning is in progress due to contamination of the work area after cleaning is completed, periodically check the consumption of consumables such as waste paper and cleaning agents, observe the cleaning time and maintenance quality of the designated area of ​​the worker, and build a database on lost items, damaged or lost equipment, etc.

[0058] Below, various UIs for this are described with reference to Figures 3 to 9.

[0059] FIG. 3 is a diagram illustrating a customer UI according to one embodiment of the present invention.

[0060] For example, the PC UI displayed on the administrator PC (A) may include a customer UI such as that shown in FIG. 3, and the customer UI may include items for managing customer companies, managing multiple branches per customer company, and managing the attendance of cleaning workers.

[0061] Since a single client company can include multiple branches and manage the cleaning status of these branches, the cleaning manager can access client information through a login window, such as entering login information. Client information management can include items such as the client company name, whether the cleaning management application is used, and the customer registration date. Branch-specific information management can include items such as the branch name, whether the cleaning management application is used, and the branch registration date.

[0062] User information management may include information about key managers or workers for cleaning services. Attendance records may include data on workers' attendance times.

[0063] FIG. 4 is a diagram illustrating a tablet management UI according to one embodiment of the present invention. As an example, the PC UI displayed on the administrator PC (A) may include a tablet management UI, through which images displayed on tablet terminals installed at specific locations within the cleaning target area and information received from the tablet terminals may be managed.

[0064] As illustrated, the tablet management UI may include tablet note management and tablet advertisement image management items, and when the tablet comparison management item is activated, a UI such as that in FIG. 4 may be generated.

[0065] The tablet note management window allows you to manage the note column on your restroom digital signage, enabling you to identify and respond in real time to any facility anomalies or unusual occurrences. To achieve this, the tablet note management window can display fields for writing notes and setting the posting period.

[0066] FIG. 5a is a drawing illustrating an equipment management UI according to one embodiment of the present invention, and FIG. 5b is a drawing illustrating a consumables management UI according to one embodiment of the present invention.

[0067] The equipment management UI may include at least one of the following items: equipment classification, equipment history information, equipment purchase location information, equipment price, equipment details, AS information, equipment inspection cycle, and equipment inspection; and the consumables management UI may include at least one of the following items: consumables details information, consumables registration, consumables receipt and shipment, consumables inventory, and consumables history information.

[0068] As illustrated in Figure 5a, information about equipment can be classified by customer, branch, major and minor categories, and may include information on where the equipment is deployed and purchase information.

[0069] Additionally, the consumables management UI may include detailed items such as consumables inventory inquiry, receipt management, shipment management, inventory adjustment, and equipment history management, as shown in Fig. 5b.

[0070] UIs like those in Figures 5a and 5b allow for status management of new and existing equipment. Detailed information for each piece of equipment can be easily accessed, facilitating effective management of equipment after-sales service and maintenance. Furthermore, because consumables inventory is computerized and stored in a database, history management is possible when replacing equipment or consumables. Furthermore, an automated consumable ordering system can be established, potentially reducing costs.

[0071] Equipment management UIs and consumables management UIs can be created as UIs that share a parent window, or as UIs that contain similar features and items. This allows administrators to set and modify management items for equipment or consumables that are frequently used or for ease of management.

[0072] FIG. 6 is a drawing illustrating a cleaning operation status UI according to one embodiment of the present invention.

[0073] For example, the PC UI displayed on the administrator PC (A) may include a cleaning work status UI that can manage the cleaning work status, and the cleaning work status UI may include at least one of items for cleaning status by cleaning area, inspection status by cleaning area, cleaning checklist, consumable replacement status, found item management, facility inspection, and customer complaint reception.

[0074] When each item is selected, details about that item can be displayed. For example, details about the inspection status by cleaning area may include checklist items for the cleaning target, items regarding the presence or absence of cleaning by cleaning area by time period, items regarding the inspection status, and details about the worker's name.

[0075] Additionally, according to an example, the PC UI may further include a cleaning master information UI that includes master information about the cleaning task, in addition to the cleaning task status UI. The cleaning master information UI may include items related to cleaning area management, NFC type management, manager inspection item management, checklist management, cleaning instruction work area, and cleaning instruction work status.

[0076] Additionally, for example, the PC UI may include a management information UI that includes work log entries. The management information UI may include details for recording client company names, branch names, specific dates, and work log entries. The details for recording work log entries can enhance transparency in human resource management by allowing daily staffing information to be entered, and work progress can be improved by entering the current / next day's work details.

[0077] FIG. 7 is a diagram illustrating a UI for mobile devices according to one embodiment of the present invention.

[0078] A mobile UI according to an example is a UI for managing cleaning services for individual branches, and may include items for finding management, cleaning status, cleaning work, equipment history, and cleaning inspection for a specific individual branch, as illustrated in FIG. 7.

[0079] As shown in Figure 7, a simplified mobile UI allows users to register and check found items, as well as check and inspect cleaning status by area. Furthermore, detailed items can be created to allow for detailed information and history search for each piece of equipment.

[0080] For example, if the "Register Found Item" option is selected, items may be displayed where you can enter the name and location of the item in detail, as well as where you can take and upload a photo of the item. If "Register Photo" is selected, the item registration is completed, and a new window may appear where you can confirm whether the item has been registered successfully.

[0081] When the cleaning status item in Figure 7 is selected, a detailed UI can be created that allows the worker to select the floor assigned to the cleaning area through the cleaning zone selection, and check the cleaning time for the cleaning area on that floor. Furthermore, a UI that displays the before and after cleaning for each cleaning area allows the worker to understand the cleanliness status compared to the cleaning cycle, and to set an efficient worker deployment cycle and deployment schedule.

[0082] Meanwhile, the UI for the cleaning task can be realized through the cleaning start item of Fig. 7, and the UI for the cleaning task can include a UI for the toilet and a UI for cleaning status other than the toilet.

[0083] The UI for cleaning status outside of the restroom can be identical to the cleaning status item described above. Specifically, cleaning status outside of the restroom can be identified by selecting the floor assigned to the worker through the cleaning area selection, and by checking whether the cleaning area on that floor has been cleaned.

[0084] Meanwhile, Fig. 8 illustrates a UI for a restroom according to one embodiment of the present invention. By reflecting in the system that many found items are found in restrooms, a found item registration item can be included in the UI for the restroom.

[0085] As illustrated, the UI for a toilet type cleaning area may include items for finding management (a), checking consumables (b), and checking cleaning status (c).

[0086] When a user discovers a lost item, they can upload a photo of the found item and register it using the UI in (a). Once the registration of the found item is complete, a UI like (b) is displayed on the mobile device, and an input signal for checking consumables can be received. Once the replacement quantity for consumables is confirmed, a checklist UI like (c) can be generated. Through the UI in (c), workers can change the status of a facility to inspection in the event of a facility failure and share the facility status with the manager via a notification message for facilities requiring inspection.

[0087] FIG. 9 is a diagram illustrating a UI for a worker according to one embodiment of the present invention.

[0088] For example, a worker UI including some of the items displayed on the mobile UI, as illustrated in FIG. 7, may be displayed on the worker terminal. In other words, the worker may be provided with only a portion of the UI displayed on the manager's mobile terminal, and may utilize a different menu structure from the manager to decouple tasks, thereby increasing work efficiency.

[0089] For example, the UI for workers may include items for finding management, cleaning status, and cleaning tasks, as illustrated in (a) of Fig. 9.

[0090] As shown in Figure 9 (b), workers can register found items through the found item registration UI and monitor the status of found items on a daily basis. Furthermore, as shown in (c), workers can check the cleaning status of multiple cleaning target areas and report it to the manager. At this time, the worker's mobile device can detect whether an NFC tag is installed in the cleaning area and utilize this information.

[0091] Additionally, according to one embodiment of the present invention, the PC UI may further include a mobile inspection UI that can check updated cleaning status, consumable status, and inspection items through the worker UI.

[0092] Additionally, according to one embodiment of the present invention, the PC UI may further include an NFC information UI capable of managing NFC information installed in multiple areas of a location where cleaning services are performed. The NFC information UI may include items such as a customer company name, location name, cleaning area, NFC type name, NFC name, and NFC address.

[0093] In addition, the control unit (500) according to an example controls the worker API server (300) to divide individual points into multiple cleaning zones and transmit cleaning tasks for each cleaning zone to the worker terminal (C), and when a cleaning request for a cleaning zone is received through the PC API server (A) or the mobile API server (B), the worker API server (300) can control the worker API server (300) to transmit cleaning tasks corresponding to the cleaning request to the worker terminal (C).

[0094] FIG. 10 is a drawing for explaining a cleaning area and corresponding cleaning work according to an example of the present invention.

[0095] As illustrated, the individual branches of a customer company can be divided into multiple cleaning zones (A-1 to A-8, B-1 to B-8), and these cleaning zones can be transmitted to a worker terminal (C) through a control unit (500). That is, the control unit (500) can receive a cleaning request for a cleaning zone through a PC API server (A) or a mobile API server (B), and can assign cleaning tasks for each cleaning zone to a worker terminal (C) in response to this cleaning request.

[0096] In addition, as illustrated in Fig. 10, a worker in charge of cleaning the area can be set for each cleaning area, and the cleaning work to be performed for each area can be provided to the worker terminal (C) as a UI.

[0097] At this time, the cleaning task responding to the cleaning request may include information about the cleaning area to be cleaned, the type of cleaning, and the cleaning completion time. These cleaning tasks may be designated by the administrator. For example, the administrator may assign at least one worker to perform the task for each cleaning area in advance. When the administrator checks the cleaning status and determines that a specific area requires cleaning, information about the cleaning task may be transmitted to the worker terminal (C) of the worker in that area.

[0098] At this time, the specific area designated by the administrator is not limited to the pre-defined cleaning areas. The area can be arbitrarily designated by using the mouse or touchscreen on the administrator's PC. While tasks are assigned to the designated cleaning area with priority to the worker in that area, the administrator can also re-assign workers for that specific area based on the assigned cleaning schedule and worker's movement path. It is also possible to prioritize tasks to the person in charge with the most experience with the cleaning area and type of cleaning.

[0099] Additionally, for example, cleaning tasks can be set based on information about the movement paths of people moving through the cleaning area. For example, the control unit (500) can determine the number of people moving through the cleaning area per hour based on the movement path information of people moving through the area, and set a shorter cleaning time interval for the cleaning area as the movement volume increases. In other words, the cleaning management system can detect and collect information about the movement paths of people moving through the cleaning area, and set a shorter cleaning time interval for crowded cleaning areas and a relatively longer cleaning time interval for uncrowded cleaning areas. Through this, the overall cleanliness of all cleaning areas can be maintained at a consistent and good level.

[0100] To this end, the cleaning management system may further include a sensor unit (not shown) that detects movement information about people moving through the cleaning area. This sensor unit may be installed in each cleaning area or in multiple cleaning areas, and may include various sensors capable of detecting moving objects, such as infrared sensors, cameras, lidar, radar, and object recognition sensors.

[0101] Figure 11 is a control block diagram illustrating a cleaning management method according to one embodiment of the present invention. Referring to Figure 11, the cleaning management method according to the present invention is summarized as follows.

[0102] First, the cleaning management system can provide a PC UI for managing cleaning services for multiple locations based on data from a DB server to an administrator PC (1100), and can provide a mobile UI for managing cleaning services for individual locations to an administrator mobile terminal (1110).

[0103] In addition, the control unit of the cleaning management system can divide each point into multiple cleaning zones as shown in Fig. 10 (1120) and receive a cleaning request for the cleaning zone from an API server for PC or an API server for mobile (1130).

[0104]

[0105] *Then, the cleaning management system can transmit the cleaning task corresponding to the cleaning request to the worker terminal so that the worker UI is displayed on the worker terminal (1140).

[0106] Cleaning tasks can include information about the billing area to be cleaned, the type of cleaning, and the completion time. These cleaning tasks can be set based on user movement. For example, movement information about people moving through the cleaning area can be detected through a sensor unit, and the hourly movement of people within the cleaning area can be determined based on this movement information. Cleaning task information that sets a shorter cleaning interval for the cleaning area as the traffic volume increases can be transmitted to the worker terminal.

[0107] The UI for PC, the UI for cleaning work status, the UI for mobile, the UI for cleaning work, and the UI for workers are similar to the above-described contents with reference to FIGS. 3 to 10, so any duplicate descriptions are omitted.

[0108] The cleaning management system and the cleaning management method using the same according to the embodiments described above enable a cleaning management company that must manage multiple customers, multiple locations, and multiple cleaning areas to effectively and in real time manage the cleaning and equipment status.

[0109] The operations of the cleaning management method by the cleaning management system according to the embodiments described above can be implemented at least partially as a computer program and recorded on a computer-readable recording medium. The recording medium records a program comprising commands for implementing the operations of the cleaning management method. For example, one embodiment of the present invention can be implemented in the form of an application (or app) that can execute the cleaning management method on a user terminal such as a smartphone or tablet or on a server. In addition, the recording medium includes any type of recording device capable of storing computer-readable data. For example, computer-readable recording media include ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical data storage device, etc. In addition, the computer-readable recording medium can be distributed across network-connected computer systems, so that computer-readable code can be stored and executed in a distributed manner. Functional commands, codes, and code segments for implementing the embodiments will be readily understood by those skilled in the art to which the present embodiments pertain.

[0110] While the present invention has been described above with reference to the embodiments illustrated in the drawings, these are merely exemplary, and those skilled in the art will appreciate that various modifications and variations of the embodiments are possible. However, such modifications should be considered within the technical protection scope of the present invention. Therefore, the true technical protection scope of the present invention should be determined by the technical spirit of the appended claims.

[0111]

[0112] The above may also apply to other systems.

Claims

1. In a cleaning management system that manages cleaning services for multiple locations, An API server for the PC that communicates with the administrator PC; A mobile API server that communicates with the administrator's mobile terminal; An API server for workers that communicates with terminals for workers performing cleaning at individual locations; A DB server storing data on at least one of cleaning-related equipment or consumables, personnel, and cleaning work status; A control unit is provided to control the PC API server to provide the administrator PC with a PC UI for managing cleaning services for the plurality of branches based on data of the DB server, to control the mobile API server to provide the administrator mobile terminal with a mobile UI for managing cleaning services for individual branches, to control the worker API server to divide the individual branches into a plurality of cleaning zones and transmit cleaning tasks for each cleaning zone to the worker terminal, and to control the worker API server to transmit cleaning tasks corresponding to the cleaning request to the worker terminal when a cleaning request for the cleaning zone is received through the PC API server or the mobile API server. It further includes a sensor unit that detects movement information about people moving through the above cleaning area, A cleaning management system characterized in that the control unit determines the amount of movement of people per hour in the cleaning area based on the movement information, and sets a shorter cleaning time interval in the cleaning area as the amount of movement increases.

2. In paragraph 1, A cleaning management system characterized in that the above PC UI includes a customer UI that can manage customer companies, manage multiple branches per customer company, and manage the attendance of cleaning workers.

3. In paragraph 1, A cleaning management system characterized in that the above PC UI includes a tablet management UI for managing images displayed on a tablet terminal installed at a specific location of a cleaning target location and information received from the tablet terminal.

4. In paragraph 1, The above PC UI includes an equipment management UI for managing cleaning equipment or a consumables management UI for managing consumables. The above equipment management UI includes at least one of the following items: equipment classification, equipment history information, equipment purchase information, equipment price, equipment details, AS information, equipment inspection cycle, and equipment inspection. A cleaning management system characterized in that the above consumables management UI includes at least one item among consumables details information, consumables registration, consumables receipt and shipment, consumables inventory, and consumables history information.

5. In paragraph 1, The above PC UI includes a cleaning task status UI that can manage the cleaning task status, A cleaning management system characterized in that the above cleaning work status UI includes at least one item among cleaning status by cleaning area, inspection status by cleaning area, cleaning checklist, consumable replacement status, found item management, facility inspection, and customer complaint reception.

6. In paragraph 1, A cleaning management system characterized in that the above PC UI includes a management information UI including a work log entry.

7. In paragraph 1, A cleaning management system characterized in that the above mobile UI includes a UI for finding management, cleaning status, cleaning work, equipment history, and cleaning inspection for a specific individual point.

8. In paragraph 7, The UI for the above cleaning task includes a UI for the restroom and a UI for cleaning status outside the restroom. A cleaning management system characterized in that the above toilet UI includes items for managing found items, checking consumables, and checking cleaning status.

9. In paragraph 7 or 8, The above control unit controls the worker API server so that a worker UI including some of the items displayed on the mobile UI is displayed on the worker terminal, A cleaning management system characterized in that the above worker UI includes items for finding management, cleaning status, and cleaning work.

10. In paragraph 1, A cleaning management system characterized in that the above cleaning task includes information on the cleaning area to be cleaned, the type of cleaning, and the cleaning completion time.

11. A cleaning management method of a cleaning management system including an API server for PC communicating with an administrator PC, an API server for mobile communicating with an administrator mobile terminal, an API server for workers communicating with terminals for workers performing cleaning at individual locations, and a DB server storing data on at least one of cleaning-related equipment or consumables, personnel, and cleaning work status, A step of providing a PC UI for managing cleaning services for multiple branches based on data of the DB server to the administrator PC; A step of providing a mobile UI for managing cleaning services for individual branches to the manager's mobile terminal; A step of dividing the above individual points into multiple cleaning zones, and transmitting a cleaning task corresponding to the cleaning request to the worker terminal when a cleaning request for the cleaning zone is received through the PC API server or the mobile API server, A step of detecting movement information about people moving through the above cleaning area; Further comprising a step of determining the number of people moving per hour in the cleaning area based on the above movement information, A cleaning management method characterized in that the cleaning time interval of the cleaning area is set shorter as the amount of movement increases.

12. In paragraph 11, A cleaning management method characterized in that the above PC UI includes a customer UI capable of managing customer companies, managing multiple branches per customer company, and managing the attendance of cleaning workers.

13. In paragraph 11, A cleaning management method characterized in that the above PC UI includes a tablet management UI for managing images displayed on a tablet terminal installed at a specific location of a cleaning target location and information received from the tablet terminal.

14. In paragraph 11, The above PC UI includes an equipment management UI for managing cleaning equipment or a consumables management UI for managing consumables. The above equipment management UI includes at least one of the following items: equipment classification, equipment history information, equipment purchase information, equipment price, equipment details, AS information, equipment inspection cycle, and equipment inspection. A cleaning management method characterized in that the above consumables management UI includes at least one item among consumables details information, consumables registration, consumables receipt and shipment, consumables inventory, and consumables history information.

15. In paragraph 11, The above PC UI includes a cleaning task status UI that can manage the cleaning task status, A cleaning management method characterized in that the above cleaning work status UI includes at least one item among cleaning status by cleaning area, inspection status by cleaning area, cleaning checklist, consumable replacement status, found item management, facility inspection, and customer complaint reception.

16. In paragraph 11, A cleaning management method characterized in that the above PC UI includes a management information UI including a work log entry.

17. In paragraph 11, A cleaning management method characterized in that the above mobile UI includes a UI for finding management, cleaning status, cleaning work, equipment history, and cleaning inspection for a specific individual point.

18. In paragraph 17, The UI for the above cleaning task includes a UI for the restroom and a UI for cleaning status outside the restroom. A cleaning management method characterized in that the above toilet UI includes items for managing found items, checking consumables, and checking cleaning status.

19. In paragraph 17 or 18, Further comprising a step of controlling the worker API server so that a worker UI including some of the items displayed on the mobile UI is displayed on the worker terminal; A cleaning management method characterized in that the above worker UI includes items for finding management, cleaning status, and cleaning work.

20. In paragraph 11, A cleaning management method characterized in that the above cleaning task includes information about the cleaning area to be cleaned, the type of cleaning, and the cleaning completion time.

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