Interaction method and apparatus, electronic device and storage medium

Abstract

The present disclosure relates to an interaction method and apparatus, an electronic device and a storage medium. The method comprises: displaying a target page, which comprises an information flow area and an information input area; if input information to be released is detected in the information input area and said input information meets a preset condition, displaying inquiry keyword prompt information; and in response to a trigger operation on the inquiry keyword prompt information, displaying inquiry result content.

Description

Interaction method, device, electronic device and storage medium

[0001] CROSS-REFERENCE TO RELATED APPLICATIONS

[0002] This application claims priority to the Chinese patent application filed on July 31, 2023, with application number 202310955905.3 and invention name “An interactive method, device, electronic device and storage medium”. The entire contents of that application are incorporated by reference into this application. Technical Field

[0003] The present disclosure relates to the field of interactive technology, and in particular to an interactive method, device, electronic device, and storage medium. Background Art

[0004] With the continuous development of video live streaming technology, people's demands for live broadcast room related functions are becoming more and more diversified, especially the live broadcast page display method and display content, which are closely related to people's viewing experience.

[0005] Therefore, how to meet users' diverse needs for live broadcast page display and thus improve their viewing experience is a problem that needs to be solved urgently.

[0006] Summary of the Invention

[0007] In order to solve the above technical problems or at least partially solve the above technical problems, the present disclosure provides an interaction method, device, electronic device and storage medium.

[0008] In a first aspect, the present disclosure provides an interaction method, comprising:

[0009] Displaying a target page, wherein the target page includes an information flow area and an information input area;

[0010] If input information to be published is detected in the information input area and the input information meets the preset conditions, query keyword prompt information is displayed;

[0011] In response to a triggering operation on the query keyword prompt information, query result content is displayed.

[0012] In a second aspect, the present disclosure further provides an interactive device, comprising:

[0013] A first display module is used to display a target page, wherein the target page includes an information flow area and an information input area;

[0014] A second display module is configured to display query keyword prompt information if input information to be published is detected in the information input area and the input information meets a preset condition;

[0015] The third display module is configured to display the query result content in response to a triggering operation on the query keyword prompt information.

[0016] In a third aspect, the present disclosure further provides an electronic device, comprising:

[0017] one or more processors;

[0018] a storage device for storing one or more programs;

[0019] When the one or more programs are executed by the one or more processors, the one or more processors implement the interaction method described above.

[0020] In a fourth aspect, the present disclosure further provides a computer-readable storage medium having a computer program stored thereon, which implements the above-mentioned interaction method when executed by a processor.

[0021] The technical solution provided by the embodiments of the present disclosure has the following advantages over the prior art:

[0022] The technical solution provided by the embodiment of the present disclosure is through setting a display target page, which includes an information flow area and an information input area; if the input information to be published is detected in the information input area and the input information meets the preset conditions, the query keyword prompt information is displayed; in response to the triggering operation of the query keyword prompt information, the query result content is displayed. Its essence is that during the process of the user editing the input information, the input information is automatically identified and the input information is converted into query keyword prompt information for display. If the user triggers the query keyword prompt information, the query result content corresponding to the query keyword prompt information is directly displayed, which can help the user quickly obtain the query result. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the present disclosure.

[0024] In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the following briefly introduces the drawings required for use in the embodiments or the description of the prior art. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without any creative work.

[0025] FIG1 is a flow chart of an interaction method provided by an embodiment of the present disclosure;

[0026] Figures 2 to 11 are schematic diagrams of several terminal display interfaces provided by embodiments of the present disclosure;

[0027] FIG12 is a schematic structural diagram of an interactive device according to an embodiment of the present disclosure;

[0028] FIG13 is a schematic structural diagram of an electronic device in an embodiment of the present disclosure. DETAILED DESCRIPTION

[0029] In order to more clearly understand the above-mentioned objectives, features and advantages of the present disclosure, the scheme of the present disclosure will be further described below. It should be noted that the embodiments of the present disclosure and the features therein can be combined with each other in the absence of conflict.

[0030] In the following description, many specific details are set forth to facilitate a full understanding of the present disclosure, but the present disclosure may also be implemented in other ways different from those described herein; it is obvious that the embodiments in the specification are only part of the embodiments of the present disclosure, rather than all of the embodiments.

[0031] Figure 1 is a flowchart of an interaction method provided by an embodiment of the present disclosure. This embodiment is applicable to situations where human-computer interaction is performed in a client. The method can be executed by an interaction device, which can be implemented in software and / or hardware. The device can be configured in an electronic device, such as a terminal, including but not limited to smartphones, PDAs, tablet computers, wearable devices with displays, desktop computers, laptop computers, all-in-one computers, smart home devices, etc.

[0032] As shown in FIG1 , the method may specifically include:

[0033] S110 . Display a target page, which includes an information flow area and an information input area.

[0034] The target page is a pre-specified page, and this application does not limit what page the target page specifically refers to. Optionally, the target page can receive input information and also display information.

[0035] The information stream area can be, for example, an area for displaying information. For example, the information stream area is used to display information streams within an information stream playback sequence. An information stream playback sequence is a data format that continuously provides content to users. An information stream playback sequence includes a set of information / content. A set of information / content includes multiple information / content, which are arranged in a certain order to form an information stream playback sequence.

[0036] An information stream refers to each piece of information / content in an information stream playback sequence. An information stream playback sequence is a collection of multiple information streams. For example, if an information stream playback sequence is a set of videos, each video in it is an information stream.

[0037] In some embodiments, the types of different information streams in the same information stream playback sequence may be the same or different. The types of information streams may include, but are not limited to, live preview videos, live videos, short videos, graphic information, and conversation information. Among them, the live preview video may be, for example, a video used to divert traffic to the live broadcast room. The live video may be, for example, a video reflecting the content being broadcast in the live broadcast room. The short video may be, for example, a short video. The graphic information may, for example, recommend some content to the user, such as recommending an application or a page mini-game. The conversation information may, for example, be conversation information in which the user communicates with others (such as customer service, colleagues, friends, etc.).

[0038] The information input area may be, for example, an area for receiving input information, which is information input by a user through editing.

[0039] Optionally, the target page includes a live broadcast room preview stream page or a live broadcast room display page. The live broadcast room preview stream page can be, for example, a page used to play a live broadcast preview video when the user is not in the live broadcast room. The live broadcast room display page can be, for example, a page used to play a live broadcast video when the user is in the live broadcast room. The target page can also be a conversation page for the user to communicate with others.

[0040] S120: If input information to be published is detected in the information input area and the input information meets the preset conditions, query keyword prompt information is displayed.

[0041] When the input information is in the pending release state, only the user himself can see it, and others cannot see it. After the input information is released, others can see it. For example, if the target page includes a live broadcast room preview stream page or a live broadcast room display page, the input information will be converted into comment information after it is released, and other viewers in the live broadcast room and the anchor can see it. For example, referring to Figure 2, assuming that the target page is the live broadcast room display page, the information input area includes an input box, a send option, and a keyboard, and the user can operate the keyboard to input text. The input text will first be displayed in the input box. After the user clicks the send option, the text displayed in the input box will be displayed in the information flow area. In Figure 2, the text displayed in the input box is the input information to be released.

[0042] If the target page includes a conversation page, after the information is entered and published, it will be displayed in the information flow area and seen by the other party in the conversation.

[0043] The preset conditions are pre-set and used to determine whether to display query keyword prompt information related to the input information. This application does not limit the specific content of the preset conditions. For example, the preset conditions include input information used to represent information that is being inquired about relevant information in a certain field. For example, the preset conditions include input information used to represent the need to inquire about relevant information about the target object.

[0044] An object can be a specific real thing, service, or virtual item. In e-commerce scenarios, an object can be a commodity, specifically an item or service. An object includes various attributes. For example, an object's attributes can be characteristics derived from its structure and composition. If the object is an item, its attributes include brand, style, size, material, function, trademark, type, price, color, and packaging. If the object is a service, its attributes include the object's content, brand, precautions, and price. The target object is the subject that the user wishes to inquire about through input information.

[0045] Query keywords are phrases that reflect the core idea of ​​the query. Query keywords can be displayed in the form of text and / or images. Query keywords are obtained by processing input information. Query keyword prompt information is information consisting of one or more query keywords.

[0046] Optionally, the input information is used to inquire about relevant information of the target object; the inquiry keyword prompt information includes at least one of the following: an inquiry purpose prompt word, a target object identification word, and a target object attribute word.

[0047] The relevant information of the target object refers to information that has a certain association relationship with the target object. This application does not limit what specific association relationship the association relationship refers to.

[0048] Users typically enter information into the information input area driven by a specific intent. The query purpose prompt is a word used to describe the user's intent in entering the input information. In other words, the query purpose prompt is a word used to describe which aspect of the target object the user wishes to inquire about. For example, if the input information is "Is the casual suit the anchor is wearing for sale?" and the query intent is to find a product, the query purpose prompt could be "Guess what you're looking for." If the input information is "Are there large sizes for black T-shirts?" and the query intent is to ask about size, the query purpose prompt could be "Guess what you're asking about."

[0049] The target object identifier may be, for example, a word that can distinguish the target object from other objects. For example, the target object identifier is the target object name, category, attribute+category, etc.

[0050] The target object attribute words may be, for example, words that describe the attributes of the target object.

[0051] Optionally, the query keyword prompt information is obtained by parsing the input information and / or the content displayed on the target page. Further, the target object is determined based on the input information and / or the content displayed on the target page.

[0052] In one embodiment, the implementation method of this step includes: if input information to be published is detected in the information input area and the input information meets the preset conditions, a first question component is obtained based on the input information; a target time period is determined according to the moment when the input information to be published is detected in the information input area; a second question component is obtained based on the content displayed in the information flow area within the target time period; and based on the first question component and / or the second question component, inquiry keyword prompt information is generated and displayed.

[0053] Question components are the defining prerequisites for obtaining an answer to a question. The first and second components may contain the same or different content, and this application does not impose any restrictions on this. For example, the first component includes at least one of the inquiry purpose, target object, and attribute words; the second component includes the target object.

[0054] For example, if input information to be published is detected in the information input area and meets preset conditions, the input information is subjected to intent recognition to obtain a target intent; based on the target intent, the inquiry purpose is determined; the input information is segmented to obtain multiple reference phrases, each reference phrase is matched with each category word in the category vocabulary, and the matched category word is used as the first category word for describing the category of the target object; each reference phrase is matched with an attribute word in the attribute vocabulary to obtain a matching attribute word; based on the matching attribute word, the target object attribute word is obtained; the first category word, the inquiry purpose, and the target object attribute word are the first question components. Based on the moment when the input information to be published is detected in the information input area, a target time period is determined; based on the content displayed in the information flow area during the target time period, a reference object name is obtained; the reference object name is matched with each category word in the category vocabulary, and the matched category word is used as the second category word for describing the category of the target object; the second category word is the second question component. Based on the first category word and / or the second category word, the target object identification word is determined; based on the inquiry purpose, the target object identification word and the target object attribute word, the inquiry keyword prompt information is generated and displayed.

[0055] There are many methods for "performing intent recognition on input information to obtain the target intent", and this application does not limit this. For example, "performing intent recognition on input information to obtain the target intent" includes: performing natural language processing on the input information to obtain the target intent; or performing intent keyword recognition on the input information to obtain a recognition result; and determining the target intent based on the recognition result. For example, if the input information includes intent keywords such as "want", "do you have...", "recommend", or "is there", the target intent is determined to be the search object, and then the inquiry purpose prompt is determined to be "guess what you want to find".

[0056] Category refers to the category of an object. The category vocabulary includes multiple category words, and different category words can be in the same hierarchical relationship or in different hierarchical relationships. Exemplarily, all category words in the category vocabulary form a tree structure. Tops and trousers are both child nodes of clothing, and tops and trousers are in the same hierarchical relationship. Tops and clothing are in different hierarchical relationships. In practice, when the tree structure of the category vocabulary includes multiple levels, the first category word and / or the second category word can be represented in a chain form. Exemplarily, the first category word that matches an input information can be represented as "clothing-tops".

[0057] If the time when the input information to be released is detected in the information input area is the first time, the target period includes the first time. Exemplarily, the target period is a time period with a duration equal to the preset duration and ending at the first time.

[0058] In practice, it may be impossible to obtain the first category word based on the input information, but the second category word can be obtained based on the reference object name. In this case, the target object identification word is determined based on the first category word. In practice, it may also be possible to obtain the first category word based on the input information, but the second category word cannot be obtained based on the reference object name. In this case, the target object identification word is determined based on the second category word. If both the first category word and the second category word can be obtained, the priority of the first category word and the second category word can be pre-set, such as giving priority to using the first category word to determine the target object identification word.

[0059] The attribute vocabulary includes multiple attribute words, and different attribute words can be at the same level or at different levels. For example, all attribute words in the attribute vocabulary form a tree structure. Medium and large are both child nodes of size, and medium and large are at the same level. Medium and size are at different levels. In practice, when the attribute vocabulary tree structure includes multiple levels, matching attribute words can be represented in a chained form. For example, an attribute word matching a piece of input information can be represented as "size → large."

[0060] In one example, suppose the user input information is "I want to enlarge a four-piece suit for spring and autumn." Since the input information includes the word "want," the query purpose is determined to be a search object. After switching the input information, multiple reference phrases are obtained, including "I," "enlarge," "large," "spring and autumn," "four-piece suit," etc. These reference phrases are matched with the category words in the category vocabulary respectively. The matching category word is "four-piece suit," and "four-piece suit" is used as the first category word. Based on the time when the input information is detected, the target time period is determined; during the target time period, the name of the product being explained by the live broadcast host is "all-cotton four-piece suit, quilt cover, bedding, dormitory" (i.e., the reference object name). The product name "all-cotton four-piece suit, quilt cover, bedding, dormitory" is matched with the category words in the category vocabulary. The matching category word is "four-piece suit," and "four-piece suit" is used as the second category word. Since the first and second category words are the same, both are four-piece suits, the target object identification word is determined to be "four-piece suit." These reference phrases are matched against the attribute terms in the attribute vocabulary. For example, if the matching attribute terms are "size → large" and "suitable for season → spring and autumn," both "large" and "spring and autumn" are considered target attribute terms. The resulting query keyword prompt is "I guess you're looking for a large four-piece set for spring and autumn."

[0061] In another example, suppose the user input is "What material is it made of?" Semantic understanding is performed on this input, and the query target is determined to be a query attribute. After switching this input, multiple reference phrases are obtained, including "what" and "material." These reference phrases are matched against various category terms in the category vocabulary. No matching category terms are found, so the first category term cannot be obtained. Based on the moment the input is detected, a target time period is determined. During the target time period, the name of the product being introduced by the livestream host is "Folding Screen Full Coverage Anti-Fall Protective Case for Mobile Phone Case" (i.e., the reference object name). The product name "Folding Screen Full Coverage Anti-Fall Protective Case for Mobile Phone Case" is matched against various category terms in the category vocabulary. The matching category term is "mobile phone case," and "mobile phone case" is selected as the second category term. Since there are no first category terms, based on the second category terms, the target object identifier is determined to be "mobile phone case." These reference phrases are matched against various attribute terms in the attribute vocabulary. Assuming the matching attribute term is "Material → Empty," "Material" is selected as the target object attribute term. The query keyword prompt information finally generated is "Guess you want to ask about the material of the mobile phone case".

[0062] This application does not limit the specific display method of the query keyword prompt information. For example, the query keyword prompt information is displayed in the form of a control or a page entrance.

[0063] This application does not limit the specific display location of the query keyword prompt information. For example, the query keyword prompt information is displayed adjacent to the information input area. Furthermore, in one embodiment, the information flow area and the information input area are arranged vertically; the information flow area includes a comment area; the query keyword prompt information is displayed at the last display position in the information flow area, and the query keyword prompt information is displayed adjacent to the information input area.

[0064] For example, referring to Figure 2, the information flow area is used to display live video. The information flow area and the information input area are arranged vertically, with the information input area located below the information flow area. A comment area is set in the lower left corner of the information flow area. Keyword prompt information is displayed below the comment area and adjacent to the information input area.

[0065] When users are editing and inputting information, their gaze is often focused near the information input area. Positioning the query keyword prompt adjacent to the information input area allows the query keyword prompt to be within the user's gaze range, allowing the user to notice it.

[0066] S130 : In response to a triggering operation on the query keyword prompt information, display query result content.

[0067] The triggering operation for querying the keyword prompt information may specifically include a click operation or a sliding operation on the query keyword prompt information.

[0068] The query result content corresponds to the query keyword prompt information and is the answer to the query question reflected by the query keyword prompt information.

[0069] Those skilled in the art will appreciate that if a user performs a trigger operation on the query keyword prompt information, it often means that the content described in the query keyword prompt information is consistent with the user's intention.

[0070] There are many specific implementation methods for displaying the query result content, which is not limited in this application. For example, the query result content can be displayed in a pop-up window, or a query result display page can be displayed, which includes the query result content.

[0071] The above technical solution is set to display query keyword prompt information if input information to be published is detected in the information input area and the input information meets the preset conditions; in response to the triggering operation of the query keyword prompt information, the query result content is displayed. Its essence is that during the process of the user editing the input information, the input information is automatically identified and the input information is converted into query keyword prompt information for display. If the user triggers the query keyword prompt information, the query result content corresponding to the query keyword prompt information is directly displayed, which can help the user quickly obtain the query result.

[0072] In live broadcast scenarios, if the livestream room has a high volume of viewers, the host often cannot respond promptly to questions in the comment section. The above technical solution, on the one hand, helps viewers quickly obtain answers to their questions before their input information is published, thus improving the speed at which viewers receive results. Furthermore, since users already receive the results of their questions before posting, they do not need to continue asking questions. This effectively reduces the number of comments in the comment section, reducing the number of questions the host needs to answer. This allows the host to provide a more focused and coherent explanation of the subject, improving the viewing experience for other viewers.

[0073] Based on the above technical solutions, the target page can optionally correspond to a number of candidate objects. For example, "the target page corresponds to a number of candidate objects" can mean that the candidate objects corresponding to the target page are displayed to the user via the target page. In an e-commerce scenario, if the target page is a live broadcast preview stream page or a live broadcast display page, the candidate objects corresponding to the target page are the products sold in the live broadcast room.

[0074] If the target page corresponds to several candidate objects, the input information is used to inquire about relevant information of the target object; in practice, the candidate objects may include the target object, or the candidate objects may not include the target object.

[0075] In one embodiment, a query result display page can be configured to be displayed in response to a triggering operation for query keyword prompt information, regardless of whether the candidate objects include the target object. If the candidate objects include the target object, illustratively, as shown in FIG3 , the query result display page includes query result content, which includes summary information of the target object; the target object is the object of the input query information. If the candidate objects do not include the target object, the query result display page includes query result content, which includes prompt information indicating that no query results corresponding to the query keyword prompt information were found.

[0076] The target object's summary information can be, for example, a collection of partial attribute information of the target object. The target object's summary information is used to briefly present an overview of the target object to the user in the form of text and / or images. In e-commerce scenarios, the target object's summary information can be understood as a product card.

[0077] Optionally, the target object's summary information also has a jump function. When a user triggers an action on the target object's summary information, the order page corresponding to the target object can be displayed. Order pages include the target object details page, the target object's specification and attribute selection page, or the target object's order confirmation page. The target object details page includes all of the target object's attribute information. The target object's specification and attribute selection page and the target object's order confirmation page will be described in detail later and will not be repeated here.

[0078] By setting that if the candidate objects include the target object, the query result display page includes the query result content, and the query result content includes the summary information of the target object, the essence is to use the summary information of the target object as the query result corresponding to the query keyword prompt information, and limit the search for the target object to the candidate objects.

[0079] In another embodiment, a trigger operation can be set in response to the query keyword prompt information. If the candidate objects include the target object, see Figure 3, and the query result display page is displayed; the query result display page includes summary information of the target object, and the summary information of the target object is the query result content; if the candidate objects do not include the target object, see Figure 4, and the conversation page is displayed; the conversation page includes query questions, and the query questions are obtained based on the input information.

[0080] The conversation page refers to a page used to communicate with customer service personnel. For example, the questions asked can be conversation content sent by the terminal to the terminal held by the customer service personnel. The conversation content is used to inquire about relevant information of the target object.

[0081] The query is generated based on the input information. For example, the input information can be directly sent to the customer service staff as a query, or the input information can be translated and sent to the customer service staff as a query. For example, if the input information is "Do you have large sizes of black T-shirts?" (see Figure 4), based on this input information, the translated query is "Do you have large sizes of black T-shirts?" The goal of translation is to make the query more fluent and complete.

[0082] It should be noted that information may need to be supplemented during the translation process. For example, if the input message is "Do you have large sizes?", which lacks the target object identifier, information supplementation is required during the translation process so that the query message includes the target object identifier. This makes it easier for customer service personnel to understand the user's question.

[0083] When completing, the target time period can be determined based on the moment when the input information to be released is detected in the information input area; and the input information can be completed based on the content displayed in the information flow area within the target time period.

[0084] By setting the session page to be displayed if the candidate objects do not include the target object, in essence, when the target object is not found in the candidate objects, the session page is displayed and the customer service staff answers the questions asked by the user.

[0085] Based on the above technical solutions, optionally, if the input information is used to inquire about the target attribute information of the target object, the query keyword prompt information includes the target attribute word of the target object; the query result content also includes the target attribute information of the target object; in the query result display page, the display position of the target object summary information is located before the display position of the target object target attribute information.

[0086] The target attribute information is the attribute that the user wants to know or inquire about. For example, it can be obtained by semantically understanding the input information.

[0087] For example, referring to FIG5 , the input information is “Do you have large sizes for black T-shirts?” Based on this input information, it can be determined that the target object is a black T-shirt and the target attribute is size. Therefore, the query keyword prompt information is set to “Guess you want to ask about size.” When the user clicks the keyword prompt information, referring to FIG6 , the query result display page includes a product card for a black T-shirt (i.e., target object summary information) and a size chart for a black T-shirt (i.e., target attribute information for the target object). Both the product card for the black T-shirt and the size chart for the black T-shirt are query result content. The display position of the product card for the black T-shirt is located before the display position of the size chart for the black T-shirt.

[0088] By setting the query result content to also include the target attribute information of the target object, the target attribute information of the target object is essentially transmitted to the query result display page, so that the user can directly view the target attribute information of the target object, which can fully reduce the number of operations the user needs to perform to obtain a specific answer to the query question and improve the query rate.

[0089] Furthermore, the query result display page also includes other attribute information of the target object; the display position of the target object's target attribute information is located before the display position of the other attribute information.

[0090] The other attribute information of the target object is the other attributes of the target object except the target attribute. This application does not limit the specific content of the other attribute information.

[0091] Based on the above technical solutions, in one embodiment, optionally, the query result display page also includes an order option and an add-to-purchase option corresponding to the target object, and the summary information of the target object also includes all specification attribute information of the target object; the method also includes: if at least one specification attribute information is in a selected state, in response to a triggering operation on the order option, an order confirmation page corresponding to the target object is displayed; or, if at least one specification attribute information is in a selected state, in response to a triggering operation on the add-to-purchase option, the target object corresponding to the specification attribute information in the selected state is added to the set of objects to be ordered.

[0092] Specification attribute information refers to one or more attributes in the target object. By selecting this information, the minimum inventory unit (SKU) can be defined. The minimum inventory unit (SKU) is the basic unit for measuring inventory in and out. The minimum inventory unit is the smallest unit that defines a product and is determined by the combination of the product's attributes. For example, clothing has multiple specification attributes that users can choose from, such as size and color. Assuming that a certain clothing item has three options for size and color, then this clothing item has nine (3×3=9) minimum inventory units. Each minimum inventory unit has a unique code. The purpose of this code is to distinguish and record information about different attribute combinations. In other words, a target object can include one or more types of specification attribute information, and by combining one or more types of specification attribute information, one or more minimum inventory units can be obtained. Exemplarily, the specification attribute information includes at least one of the following: size, style, material, and color. The target object corresponding to the selected specification attribute information is the minimum inventory unit.

[0093] In practice, when the summary information corresponding to the target object includes multiple pieces of specification attribute information of the target object, the multiple pieces of specification attribute information may be pieces of specification attribute information of the same category or pieces of specification attribute information of different categories.

[0094] For example, in Figure 7, the query result display page includes summary information for the target object. This summary information includes all of the target object's specification attributes, which can be divided into two categories: color and size. The color category is listed in the first row, while the size category is listed in the second row.

[0095] When specification attribute information is in the selected state, it means that the specification attribute information is selected. Subsequent orders, whether placing an order or adding to a purchase, will target the target object corresponding to the selected specification attribute information. In practice, specification attribute information may be set to the selected state based on a default selection rule, or in response to a user's selection operation (including but not limited to a click or swipe operation) on the specification attribute information.

[0096] The order option is specifically designed for a target object and allows users to quickly purchase the target object. The triggering operation for the order option can be, for example, a click or swipe operation on the order option. When a user triggers the order option, it indicates that the user wishes to purchase the target object corresponding to the selected specification and attribute information.

[0097] The order confirmation page presents the user with all the selected specifications and attributes of the target object. This is the final confirmation page before placing an order. After displaying the order confirmation page, the terminal will proceed to the payment process. For example, see Figure 8, which shows the order confirmation page displaying all the selected specifications and attributes.

[0098] By setting the summary information of the target object to also include all the specification attribute information of the target object, if at least one specification attribute information is in a selected state, in response to the triggering operation of the order option, the order confirmation page corresponding to the target object is displayed. In essence, the specification attribute information of the target object is passed through to the inquiry result display page. In this way, without going through the target object details page, the user can directly select the specification attribute information of the target object in the inquiry result display page, which can simplify the steps of placing an order to purchase the target object and shorten the order operation time.

[0099] The set of objects to be ordered may be, for example, a shopping cart.

[0100] The Add to Cart option is specially designed for target objects and is used to quickly add the target object to the set of objects to be ordered.

[0101] The triggering operation for the add-to-cart option can be, for example, a click or swipe operation on the add-to-cart option. By configuring the target object's summary information to include all of the target object's specification and attribute information, if at least one specification and attribute information is selected, the target object corresponding to the selected specification and attribute information will be added to the set of objects to be ordered in response to the triggering operation for the add-to-cart option. This allows the target object's specification and attribute information to be directly selected and added to the cart without going through the target object's details page, thus shortening the time it takes to add the item to the shopping cart.

[0102] Furthermore, after the minimum inventory unit defined by the specification attribute information in the selected state is added to the set of objects to be ordered, a prompt message indicating that the purchase is successful is displayed.

[0103] For example, after adding the target object corresponding to the selected specification attribute information to the set of objects to be ordered, as shown in FIG9 , the terminal again displays the query result display page and a successful purchase prompt message. The successful purchase prompt message is "Add purchase successful, waiting for you in the shopping cart."

[0104] In another embodiment, optionally, the inquiry result display page also includes an order option and an add-to-purchase option corresponding to the target object, and the method also includes: in response to a triggering operation on the order option or the add-to-purchase option, displaying a specification attribute selection page, the specification attribute selection page including all specification attribute information of the target object.

[0105] The specification attribute selection page is used to summarize and display all the specification attribute information of the target object. In the specification attribute selection page, the user can select the specification attribute information. The selected specification attribute information will be switched from an unselected state to a selected state, so that the terminal knows which minimum inventory unit of the product the user wants to purchase.

[0106] For example, referring to FIG. 10 , the specification attribute selection page displays all specification attribute information of the target object, and the user can select the specification attribute information on the specification attribute selection page.

[0107] By setting a trigger operation in response to the order option or the add-to-cart option, and displaying the specification attribute selection page, it is possible to directly select the specification attributes without displaying the target object details page, which can shorten the time spent on placing an order or adding to the shopping cart.

[0108] On the basis of the above technical solutions, optionally, the inquiry result display page further includes a recommendation page entrance; the method further includes: displaying the recommendation page in response to a triggering operation on the recommendation page entrance.

[0109] The recommended page can be any page except the target page and the query result display page. This application does not limit what specific page the recommended page refers to.

[0110] For example, the recommended page may be a search term input page. The search term input page refers to a page that allows users to input search terms.

[0111] Exemplarily, when the user clicks on the search word input page entrance in FIG3 , see FIG11 , which displays the search keyword input page.

[0112] In practice, it may happen that the target object displayed on the query result display page does not meet the user's needs. In this case, through settings, the recommendation page can be a search term input page, which can provide users with a way to search for information according to their own needs.

[0113] For example, a recommendation page can also be a traffic-generating page. A traffic-generating page, for example, can be a page used to attract users to visit and conduct information searches. In an e-commerce scenario, a traffic-generating page can be a page used to guide users to view and purchase products sold on the e-commerce platform. For example, a traffic-generating page includes a mall homepage.

[0114] Based on the above technical solutions, the query result display page optionally also includes summary information of the recommended objects. Optionally, the recommended object summary information is displayed after the query result content. The recommended object can be an object that corresponds to the target page, or an object that does not correspond to the target page. It can be an object that belongs to the same category as the target object, or an object that belongs to a different category. For example, in Figure 3, the query result display page includes summary information of the recommended object.

[0115] It should be noted that for the aforementioned method embodiments, for simplicity of description, they are all expressed as a series of action combinations. However, those skilled in the art should be aware that the present invention is not limited by the order of the actions described, because according to the present invention, certain steps can be performed in other orders or simultaneously. Secondly, those skilled in the art should also be aware that the embodiments described in this specification are all preferred embodiments, and the actions and modules involved are not necessarily required by the present invention.

[0116] FIG12 is a schematic diagram of the structure of an interactive device in an embodiment of the present disclosure. The interactive device provided in the embodiment of the present disclosure can be configured in a client. Referring to FIG12 , the interactive device specifically includes:

[0117] A first display module 510 is used to display a target page, wherein the target page includes an information flow area and an information input area;

[0118] The second display module 520 is configured to display query keyword prompt information if input information to be published is detected in the information input area and the input information meets a preset condition;

[0119] The third display module 530 is configured to display query result content in response to a triggering operation on the query keyword prompt information.

[0120] Furthermore, the query keyword prompt information is displayed in the form of a control or a page entrance;

[0121] The display position of the query keyword prompt information is adjacent to the information input area;

[0122] The preset condition includes that the input information is used to represent a need to inquire about relevant information of the target object;

[0123] The query keyword prompt information includes at least one of the following: an inquiry purpose prompt word, a target object identification word, and the target object attribute word.

[0124] Furthermore, the second display module is used to:

[0125] If input information to be published is detected in the information input area and the input information meets a preset condition, obtaining a first question component based on the input information;

[0126] determining a target time period according to a moment when input information to be published is detected in the information input area;

[0127] obtaining a second question component based on the content displayed in the information flow area during the target time period;

[0128] Based on the first question component and / or the second question component, query keyword prompt information is generated and displayed.

[0129] Furthermore, the first question constituent elements include at least one of inquiry purpose, target object, and attribute word; and the second question constituent elements include the target object.

[0130] Furthermore, the target page corresponds to a number of candidate objects;

[0131] The third display module 530 is used to:

[0132] In response to the triggering operation of the query keyword prompt information, if the candidate objects include the target object, the query result display page is displayed; the query result display page includes the query result content, and the query result content includes summary information of the target object; the target object is the object of the input information query.

[0133] Furthermore, if the input information is used to inquire about target attribute information of the target object, the query keyword prompt information includes the target attribute word of the target object;

[0134] The query result content also includes target attribute information of the target object; in the query result display page, the display position of the target object summary information is located before the display position of the target object target attribute information.

[0135] Furthermore, the query result display page also includes an order option and an add-to-purchase option corresponding to the target object, and the summary information of the target object also includes all specification attribute information of the target object; the device also includes a fourth display module, which is used to:

[0136] If at least one of the specification attribute information is in a selected state, in response to a triggering operation on the order option, an order confirmation page corresponding to the target object is displayed; or,

[0137] If at least one of the specification attribute information is in a selected state, in response to a triggering operation on the add-to-purchase option, a target object corresponding to the specification attribute information in the selected state is added to a set of objects to be ordered.

[0138] Furthermore, the query result display page further includes an order option and an add-to-purchase option corresponding to the target object, and the device further includes a fourth display module, which is configured to:

[0139] In response to a triggering operation on the order option or the add-to-purchase option, a specification attribute selection page is displayed, where the specification attribute selection page includes all specification attribute information of the target object.

[0140] Furthermore, the device also includes a fifth display module, which is used to: in response to a trigger operation on the query keyword prompt information, if the candidate objects do not include the target object, display a conversation page; the conversation page includes a query question, and the query question is obtained based on the input information.

[0141] Furthermore, the query result display page also includes a recommended page entrance; the device also includes a sixth display module, the sixth display module is used to:

[0142] The method further comprises:

[0143] In response to a triggering operation on the recommendation page entrance, the recommendation page is displayed.

[0144] The interactive device provided in the embodiment of the present disclosure can execute the steps executed by the client or server in the interactive method provided in the embodiment of the method of the present disclosure, and has the execution steps and beneficial effects, which will not be repeated here.

[0145] Figure 13 is a schematic diagram of the structure of an electronic device in an embodiment of the present disclosure. Specific reference will be made below to Figure 13, which shows a schematic diagram of the structure of an electronic device 1000 suitable for implementing an embodiment of the present disclosure. The electronic device 1000 in the embodiment of the present disclosure may include, but is not limited to, mobile terminals such as mobile phones, laptop computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), vehicle-mounted terminals (such as vehicle-mounted navigation terminals), wearable electronic devices, and the like, as well as fixed terminals such as digital TVs, desktop computers, smart home devices, and the like. The electronic device shown in Figure 13 is merely an example and should not impose any limitations on the functions and scope of use of the embodiments of the present disclosure.

[0146] As shown in FIG13 , the electronic device 1000 may include a processing device (e.g., a central processing unit, a graphics processing unit, etc.) 1001, which can perform various appropriate actions and processes to implement the interactive method of the embodiment described in the present disclosure according to the program stored in the read-only memory (ROM) 1002 or the program loaded from the storage device 1008 into the random access memory (RAM) 1003. Various programs and information required for the operation of the electronic device 1000 are also stored in the RAM 1003. The processing device 1001, the ROM 1002, and the RAM 1003 are connected to each other via a bus 1004. An input / output (I / O) interface 1005 is also connected to the bus 1004.

[0147] Typically, the following devices may be connected to the I / O interface 1005: an input device 1006 including, for example, a touch screen, a touchpad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 1007 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 1008 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 1009. The communication device 1009 may allow the electronic device 1000 to communicate with other devices wirelessly or by wire to exchange information. Although FIG. 13 shows the electronic device 1000 with various devices, it should be understood that it is not required to implement or have all of the devices shown. More or fewer devices may be implemented or have alternatively.

[0148] In particular, according to an embodiment of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a non-transitory computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart, thereby implementing the interactive method as described above. In such an embodiment, the computer program can be downloaded and installed from the network through the communication device 1009, or installed from the storage device 1008, or installed from the ROM 1002. When the computer program is executed by the processing device 1001, the above-mentioned functions defined in the method of the embodiment of the present disclosure are performed.

[0149] It should be noted that the computer-readable medium mentioned above in the present disclosure may be a computer-readable signal medium or a computer-readable storage medium, or any combination of the two. A computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or component, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, device, or component. In the present disclosure, a computer-readable signal medium may include an information signal propagated in baseband or as part of a carrier wave, which carries computer-readable program code. Such a propagated information signal may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. A computer-readable signal medium may also be any computer-readable medium other than a computer-readable storage medium that can transmit, propagate, or transport a program for use by or in conjunction with an instruction execution system, apparatus, or device. The program code contained on the computer-readable medium may be transmitted using any suitable medium, including but not limited to wires, optical cables, RF (radio frequency), etc., or any suitable combination thereof.

[0150] In some embodiments, the client and server can communicate using any known or future developed network protocol, such as HTTP (HyperText Transfer Protocol), and can be interconnected with any form or medium of digital information communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an ad hoc peer-to-peer network), as well as any known or future developed network.

[0151] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0152] The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device:

[0153] Displaying a target page, wherein the target page includes an information flow area and an information input area;

[0154] If input information to be published is detected in the information input area and the input information meets the preset conditions, query keyword prompt information is displayed;

[0155] In response to a triggering operation on the query keyword prompt information, query result content is displayed.

[0156] Optionally, when the above one or more programs are executed by the electronic device, the electronic device may also execute other steps described in the above embodiments.

[0157] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages, or a combination thereof, including, but not limited to, object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a stand-alone software package, partially on the user's computer and partially on a remote computer, or entirely on the remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0158] The flowcharts and block diagrams in the accompanying drawings illustrate the possible implementation architecture, functions and operations of the systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each box in the flowchart or block diagram can represent a module, program segment, or a part of code, and the module, program segment, or a part of code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the box can also occur in a different order than that marked in the accompanying drawings. For example, two boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each box in the block diagram and / or flowchart, and the combination of the boxes in the block diagram and / or flowchart, can be implemented with a dedicated hardware-based system that performs the specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0159] The units involved in the embodiments described in this disclosure may be implemented in software or hardware, wherein the name of a unit does not necessarily limit the unit itself.

[0160] The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, and without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chip (SOCs), complex programmable logic devices (CPLDs), and the like.

[0161] In the context of the present disclosure, a machine-readable medium can be a tangible medium that can contain or store a program for use by or in conjunction with an instruction execution system, device or equipment. A machine-readable medium can be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium can include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium can include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0162] According to one or more embodiments of the present disclosure, the present disclosure provides an electronic device, including:

[0163] one or more processors;

[0164] a memory for storing one or more programs;

[0165] When the one or more programs are executed by the one or more processors, the one or more processors implement any of the interaction methods provided in the present disclosure.

[0166] According to one or more embodiments of the present disclosure, the present disclosure provides a computer-readable storage medium having a computer program stored thereon, which implements any of the interaction methods provided by the present disclosure when the program is executed by a processor.

[0167] An embodiment of the present disclosure further provides a computer program product, which includes a computer program or instructions, and when the computer program or instructions are executed by a processor, the interaction method described above is implemented.

[0168] It should be noted that, in this document, relational terms such as "first" and "second" are used only to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any actual relationship or order between these entities or operations. Moreover, the terms "comprises," "comprising," or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article, or device comprising a series of elements includes not only those elements, but also other elements not explicitly listed, or elements inherent to such process, method, article, or device. In the absence of further limitations, an element defined by the phrase "comprising a ..." does not exclude the presence of other identical elements in the process, method, article, or device comprising the element.

[0169] The foregoing description is intended only to provide specific embodiments of the present disclosure, intended to enable those skilled in the art to understand and implement the present disclosure. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the present disclosure. Therefore, the present disclosure is not intended to be limited to the embodiments described herein, but rather to be construed in the broadest manner consistent with the principles and novel features disclosed herein.

Claims

1. An interactive method, comprising: Displaying a target page, wherein the target page includes an information flow area and an information input area; If input information to be published is detected in the information input area and the input information meets the preset conditions, then query keyword prompt information is displayed; In response to a triggering operation on the query keyword prompt information, query result content is displayed.

2. The method according to claim 1, wherein: The query keyword prompt information is displayed in the form of a control or a page entry; The display position of the query keyword prompt information is adjacent to the information input area; The preset condition includes that the input information is used to represent the need to inquire about the relevant information of the target object; The query keyword prompt information includes at least one of the following: a query purpose prompt word, a target object identification word, and the target object attribute word.

3. The method according to claim 1, wherein: If the input information to be published is detected in the information input area and the input information meets the preset conditions, the query keyword prompt information is displayed, including: If input information to be published is detected in the information input area, and the input information satisfies a preset condition, obtaining a first question component based on the input information; Determining a target time period according to a time when input information to be published is detected in the information input area; Based on the content displayed in the information flow area during the target time period, obtaining a second question component; Based on the first question constituent elements and / or the second question constituent elements, query keyword prompt information is generated and displayed.

4. The method according to claim 3, wherein: The first question constituent element includes at least one of an inquiry purpose, a target object, and an attribute word; and the second question constituent element includes a target object.

5. The method according to claim 1, wherein: The target page corresponds to a plurality of candidate objects; the response to the triggering operation of the query keyword prompt information, displaying the query result content, includes: In response to the triggering operation of the query keyword prompt information, if the candidate objects include the target object, the query result display page is displayed; the query result display page includes the query result content, and the query result content includes summary information of the target object; the target object is the object of the input information query.

6. The method according to claim 5, wherein: If the input information is used to inquire about the target attribute information of the target object, the inquiry keyword prompt information includes the target attribute word of the target object; The query result content also includes target attribute information of the target object; in the query result display page, the display position of the target object summary information is located before the display position of the target object target attribute information.

7. The method according to claim 5, wherein: The query result display page also includes an order option and an additional purchase option corresponding to the target object, and the summary information of the target object also includes all specification attribute information of the target object; the method further includes: If at least one of the specification attribute information is in a selected state, in response to a triggering operation on the order option, an order confirmation page corresponding to the target object is displayed; or, If at least one of the specification attribute information is in a selected state, in response to a triggering operation on the add-to-purchase option, a target object corresponding to the specification attribute information in the selected state is added to a set of objects to be ordered.

8. The method according to claim 5, wherein: The inquiry result display page also includes an order option and an add-to-purchase option corresponding to the target object, and the method further includes: In response to a triggering operation on the order option or the add-to-purchase option, a specification attribute selection page is displayed, wherein the specification attribute selection page includes all specification attribute information of the target object.

9. The method according to claim 5, wherein: Also includes: In response to a triggering operation on the query keyword prompt information, if the candidate objects do not include the target object, a conversation page is displayed; the conversation page includes a query question, and the query question is obtained according to the input information.

10. The method according to claim 5, wherein: The query result display page also includes a recommendation page entrance; the method also includes: In response to a triggering operation on the recommendation page entry, a recommendation page is displayed.

11. An interactive device, comprising: A first display module, used to display a target page, wherein the target page includes an information flow area and an information input area; A second display module is used to display query keyword prompt information if input information to be published is detected in the information input area and the input information meets a preset condition; The third display module is used to display the query result content in response to the triggering operation of the query keyword prompt information.

12. An electronic device, comprising: one or more processors; A storage device for storing one or more programs; When the one or more programs are executed by the one or more processors, the one or more processors implement the method according to any one of claims 1 to 10.

13. A computer-readable storage medium having a computer program stored thereon, wherein when the program is executed by a processor, the method according to any one of claims 1 to 10 is implemented.

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