Aviation safety information management system software

Abstract

The Aviation Safety Information Management System software (AV.SIS) is a tool that can be used by all aviation service providers to establish and implement all components of the Safety Management System (SMS) according to the standards outlined in Annex No. 19 of the Chicago Convention, prepared by the International Civil Aviation Organization (ICAO). The software includes a process-oriented tool for the control and management of operational documentation of flights (dispatch) as well as records of repair actions taken to address technical defects of aircraft or helicopter.

Description

AVIATION SAFETY INFORMATION MANAGEMENT SYSTEM SOFTWARE

[0001] This invention is related to the implementation of the safety management system and also facilitates the implementation of monitoring processes in aviation service providers.

[0002] This software invention encompasses all the necessary tools to ensure a comprehensive safety management system. These tools include:

[0003] 1) Electronic filing system for both internal and external specialized units.

[0004] 2) A means of implementing intra-organizational and extra-organizational monitoring processes through audit program.

[0005] 3) A tool for examining internal requests to ensure compliance with laws and regulations.

[0006] 4) A tool for implementing all components of the Safety Management System (SMS).

[0007] 5) Tools for performing statistical analyses and updating safety performance indicators.

[0008] 6) A tool for controlling the operational documentation of flights and managing technical issues of aircraft and or helicopter.

[0009] 7) An electronic library of regulations and instructions.

[0010] It should be noted that by connecting the control tools for operational documentation of flights and management of technical defects of aircraft and or helicopter with the control tool for safety performance indicators, the safety status of flights can be monitored and analyzed statistically.

[0011] The method of using and running the software is:

[0012] The working environment of the software is using Windows and Linux operating systems. The software is installed on Windows SQL with IIS. Also, the Front program, which is REACT, is installed on IIS, then the API project is installed on IIS and the system will be usable.

[0013] As the software is web-based, it will be installed on the client's SQL server, which is a civil aviation Authority. Users will access the software by using a web browser through IIS Windows. Remote software updates will also be provided to the client's SQL server. Additionally, the technical support team will be responsible for providing remote technical support and resolving any software-related issues or user bugs by receiving tickets via the web platform.

[0014] Regarding data management, normalization will be done up to level 4, and the dependency will also be included in cascade and update between tables. The SQL database and backup will be used for data archiving in a partitioning format. The CQRS layers and relational tables' main patterns and techniques will all be interrelated.

[0015] For data and metadata management, view creation in SQL and React output will be used for data storage and reporting methods and tools. The Qlikview software tool will be the primary tool for statistical data analysis.

[0016] The process of backup, recovery, and data security (according ISO 15408) will be integrated and designed in a way that sensitive data will be stored in Hash format on the SQL SERVER side. The system will have two active backup methods: differential data backup every 15 minutes and full data backup daily. It is also worth mentioning that the key data structure of the system is designed in such a way that all tables include the main key as Auto Incremental and the record storage time as Timestamp.

[0017] Usable patterns and techniques:

[0018] Qualitative featureTechniquesPerformance- Using data caching- Using data pagingPrevent SQL InjectionUsing stored procedureData Security- System security evaluation based on OWASP standard (ISO15408)- Manual control mechanisms using JWT tokenAccessibilityAbility to use client serverEase of use- User interface compatibility with different browsers- Providing warning and getting confirmation to users for irreversible operations- Providing informational messages to the user at the stages of the work cycle- Refusing to display additional information to the user- Preparation of illustrated user guide document- Holding a training class for usersInteractivity- Using standard communication methods and protocols to provide software services to other systems- Using JSON data format to transfer data between different systems and services- Implementation of all web services based on REST style

[0019] The Aviation Safety Information Management System software can be used by all aviation service providers to establish, implement and maintain all components of the Safety Management System as per the standards specified in Annex No. 19 of the Chicago Convention, which is prepared by the International Civil Aviation Organization (ICAO). Additionally, this software includes a process-oriented tool for controlling and managing operational documentation of flights (dispatch), as well as keeping records of maintenance and repair actions taken to address technical defects of aircraft and or helicopter.

[0020] Obtaining safety information for specialized units in aviation service providers can be a challenging task due to the vast amount of safety data available and the complex process of implementing safety management system components. As a result, analyzing and converting safety data into meaningful safety information using statistical analysis formulas can be a difficult process.

[0021] Due to the density of safety data and the extent of safety management system components, by using this software, while reducing time wastage in the implementation of supervisory processes, safety data is always separately available and available for each specialized unit, and by using Statistical analysis formulas, safety data will have the ability to be converted into safety information and its use will be to improve management decisions, which ICAO has named information-based decision making as DDDM (D3M). This phrase is abbreviated from: Data-Driven Decision Making.

[0022] Therefore, the purpose of this invention is to produce an efficient tool for implementing a safety management system based on the D3M model for aviation service providers. Therefore, by using this software, the management of safety data will be facilitated, and on the other hand, the availability of safety information for the senior managers of the aviation service providers will reduce the decision-making error at the macro level and, consequently, will increase the safety factor of civilian flights. It is worth noting that the establishment of a safety management system by all aviation service providers is required by ICAO based on the standards listed in Annex No. 19 of the Chicago Convention, which will facilitate and achieve the implementation of a safety management system using this software.

[0023] In addition, with the use of this invention, the management of flight operation documentation and the control of technical defects of airplane or helicopter companies are realized electronically.

[0024] The work scope (goals) of this software is to achieve the following things using the software system:

[0025] - Facilitating and speeding up the implementation of regulatory processes including audits, inspections, and ramp safety inspections;

[0026] - Creating a specialized database of the basic information of the contract party companies;

[0027] - Establishment of the documentation control system;

[0028] - Facilitating the implementation of the risk management program, including risk registration, risk level assessment, and the inclusion of control measures along with the possibility of uploading the relevant documents, as well as periodic monitoring planning to ensure the quality and effectiveness of risk management measures;

[0029] - Providing an efficient tool to manage the meetings and follow up on the implementation of the meeting's decisions within the set deadlines;

[0030] - providing statistical analysis reports regarding safety performance;

[0031] - Production of safety information in the form of statistical indicators to check safety performance.

[0032] Based on this, this software has seventeen modules as below:

[0033] 1- Filing an electronic file for service providers

[0034] 2- Performance compliance monitoring programs

[0035] 3- Management of requests of operational units to obtain approvals

[0036] 4- Risk management program

[0037] 5- Management of meetings

[0038] 6- Statistical analysis of data and control of safety performance indicators

[0039] 7- Reminder of important things

[0040] 8- Electronic library

[0041] 9- Safety warnings

[0042] 10- Registration of safety occurrences

[0043] 11- Registration of safety reports

[0044] 12- Change management documentation control

[0045] 13- Control of emergency response plan documentation

[0046] 14- Flight data monitoring (FDM) program documentation control

[0047] 15- Control of safety training documents

[0048] 16- Aircraft technical electronic book system (E-ATL)

[0049] 17- Electronic flight dispatch system (E-Dispatch)

[0050] The users of the software are as follows:

[0051] 1) Safety Manager (as SOFTWARE ADMIN) with the responsibility of controlling and ensuring the implementation of safety management system processes in accordance with the requirements set forth in Annex No. 19 of the Chicago Convention.

[0052] 2) Compliance monitoring manager with the responsibility of implementing the monitoring process (audit and compliance of performance with the rules) regarding the internal activities of the organization as well as the service providers of the contracting parties.

[0053] 3) Specialized manager with the title of SRM ADMIN, including operational managers.

[0054] 4) Lead Auditor with management responsibility for the implementation of Audit Program and Inspections.

[0055] 5) Senior Ramp Inspection with the responsibility of managing ramp inspections.

[0056] 6) Auditor with the responsibility of conducting Audit and Inspection.

[0057] 7) Ramp Inspector with the responsibility of conducting ramp inspection.

[0058] 8) SRM Unit Expert with the responsibility of implementing risk management measures.

[0059] 9) Risk assessor with the responsibility of evaluating the risk level of identified and registered hazards.

[0060] 10) Approval Expert with the responsibility of reviewing applications.

[0061] 11) The representative of the service provider of the contracting party named SP with the responsibility of updating the company's profile in the software and also responsible for the results of the monitoring processes of the compliance monitoring section.

[0062] 12) The pilot as the person who executes the flight operations.

[0063] 13) Maintenance staff as a person who checks the plane and release the plane for flight.

[0064] 14) Dispatcher as a person who is responsible for collecting the documents required for flight operations and delivers the documents to the flight crew.

[0065] 15) Cabin senior as a person who is responsible for the safety of passengers by managing the airplane cabin.

[0066] 16) Ground operations employee as a person who is responsible for the management of ground equipment.

[0067] Required tools and technologies as per table number two:

[0068] Tool / technology titleUsageC#SERVER SIDE programming language.Net CoreProgramming languageSQL SERVERInformation storageJavaScriptProgramming LanguageREACTFrontend Library Based on JavaScriptAdobe XDUI designQlikViewData analysis and management dashboard

[0069] As all aviation service providers are required to establish, implement and maintain a safety management system, according to Appendix No. 19 of the Chicago Convention by the International Civil Aviation Organization (ICAO) since 2013; to facilitate the implementation of all components of the safety management system, and to collect safety data for monitoring and analysis systematically, a software solution has been created. This software will also improve the management of records of repair engineering measures on aircraft and make all operational documents prepared by the dispatch unit centrally and electronically available to the relevant operational units. By producing safety information and using this data, the senior managers of the aviation service provider can reduce decision errors. This software project can be used as an effective tool for data-based decision-making (D3M) in the civil aviation industry. The software's primary application is to develop and improve the implementation of the safety management system in aviation service providers, ultimately improving the safety level of civilian flights.

[0070]

[0071] Technical diagram of the whole invention process.

[0072]

[0073] Technical diagram of electronic filing of aviation service provider.

[0074]

[0075] Technical diagram of Audit Program: This diagram shows the process of implementing the audit program.

[0076]

[0077] Technical diagram of Inspection Program: This diagram shows the process of implementing the inspection program.

[0078]

[0079] Technical diagram of Ramp Safety Inspection Program: This diagram shows the process of implementing the ramp safety inspection program.

[0080]

[0081] Technical diagram of Managing requests for obtaining approvals: This diagram shows the process of registering the request of the technical units to obtain the approval, as well as how to handle the registered request.

[0082]

[0083] Technical diagram of Safety Risk Management Program: This diagram shows the process of implementing the risk management program.

[0084]

[0085] Technical diagram of Meeting Management Process: This diagram shows the process of holding and managing meetings.

[0086]

[0087] Technical diagram of the process of statistical analysis of data and control of safety performance indicators: This diagram shows the process of statistical analysis of data and production of safety information in the form of performance indicators.

[0088]

[0089] Technical diagram of the process of recording and tracking safety occurrences: This diagram shows the process of registering safety occurrences, as well as the collection of documents for implementing of safety recommendations.

[0090]

[0091] Technical diagram of the process of recording and tracking safety reports: This diagram shows the process of recording safety reports

[0092]

[0093] This diagram shows the process of implementing aircraft and or helicopter maintenance programs (E-ATL).

[0094]

[0095] This diagram illustrates the process of creating a flight folder, which involves selecting an aircraft's type and registration mark for a specific route, providing operational documentation to the flight crew, and completing safety reports if necessary.

[0096] Based on the figure number 00, the overall function of this software is as follows:

[0097] Case (0-1) First step: creating an electronic file in order to create a profile for the aviation service providers and separate the providers based on the type of specialized activity.

[0098] Case (0-2) second stage: providing basic organizational information and uploading documents, as well as answering the specialized questionnaire by the service providers.

[0099] Case (0-3) third stage: planning and implementation of Safety Management System components and also monitoring processes including audit, inspection and ramp safety inspection in order to continuously control the performance of the service providers and determine the operational risk index.

[0100] Case (0-4) Fourth step: collecting data affecting safety from the electronic files of service providers and performing statistical analysis.

[0101] Case (0-5) fifth step: Production of safety information in the form of safety performance indicators.

[0102] According to figure No. 01, the process of filing an electronic file for an aviation service providers is as follows:

[0103] Case (1-1) the first step: creating the initial electronic file by the software administrator and choosing the type of specialized activity of the service provider as described below along with assigning a username and password for the representative of the service provider:

[0104] o AIR OPERATOR :

[0105]  CAT :

[0106] - Aeroplane

[0107] - Helicopter

[0108] - Other : (Narrative)

[0109]  SPA :

[0110] - MNPS

[0111] - RVSM

[0112] - LVO

[0113] - ETOPS

[0114] - DG carrier

[0115] - NVIS

[0116] - HHO

[0117] - HEMS

[0118] - HOFO

[0119] - SET-IMC

[0120] - EFB

[0121] - PINS-VFR

[0122] - Other: (Narrative)

[0123]  NCC

[0124]  NCO

[0125]  SPO

[0126] o Aerodromes

[0127] o ATM / ANS

[0128] o AMO

[0129] o ATO

[0130] o MTO

[0131] o DOA

[0132] o Manufacturer

[0133] Case (1-2) Second step: The representative of the service company (abbreviated: SP) enters the software to complete the basic information in the section (Basic Platform, abbreviated: BP) of the electronic file, which includes the following six items:

[0134] 1.SP General ORG Info

[0135] Name of Service Provider

[0136] Approval / Certificate Number:

[0137] Approval / Certificate issue date: / /

[0138] Approval / Certificate Validity until: / / or no limited

[0139] Date of last audit (CAA): / /

[0140] Number of Total Staff :

[0141] Below 250

[0142] 250 – 500

[0143] 500- 1200

[0144] 1200 – 2000

[0145] Above 2000

[0146] Number of Branches:

[0147] Below 10

[0148] 10 – 20

[0149] 20- 30

[0150] More than 30

[0151] Headquarter Location:

[0152] Country:

[0153] City:

[0154] Address:

[0155] Postal Code:

[0156] Phone No.:

[0157] Type of actives:

[0158] AIR OPERATOR :

[0159] CAT :

[0160] Aeroplane

[0161] Helicopter

[0162] Other : (Narrative)

[0163] SPA :

[0164] MNPS

[0165] RVSM

[0166] LVO

[0167] ETOPS

[0168] DG carrier

[0169] NVIS

[0170] HHO

[0171] HEMS

[0172] HOFO

[0173] SET-IMC

[0174] EFB

[0175] PINS-VFR

[0176] Other: (Narrative)

[0177] NCC

[0178] NCO

[0179] SPO

[0180] Aerodromes

[0181] ATM / ANS

[0182] AMO

[0183] ATO

[0184] MTO

[0185] DOA

[0186] Manufacturer

[0187] 2. Accountable Executive Profile:

[0188] Name & Last Name

[0189] E-mail:

[0190] Mobile phone Number:

[0191] Office phone Number:

[0192] Deputy phone Number:

[0193] Date of CAA interview: / /

[0194] Upload CV: (pdf – jpg)

[0195] 3. Nominated Post Holders:

[0196] Name & Last Name:

[0197] Job position:

[0198] Accountable Executive

[0199] Safety Manager

[0200] Compliance Monitoring Manager

[0201] Crew Training Manager

[0202] CAMO Manager

[0203] Flight Operations Manager

[0204] Ground Operations Manager

[0205] Quality Assurance Manager

[0206] Aerodrome Operational Services Manager

[0207] Aerodrome Maintenance Manager

[0208] Aerodrome Manager

[0209] ANS Manager

[0210] ATC Manager

[0211] Airspace Manager

[0212] Apron Manager

[0213] Instructor

[0214] Assessor

[0215] Aircraft Line Maintenance Manager

[0216] Aircraft Base Maintenance Manager

[0217] Component Workshop Manager

[0218] Hanger Manager

[0219] Human Resource Manager

[0220] Financial Manager

[0221] Security Manager

[0222] Chief of Airworthiness

[0223] Chief of Independent Monitoring

[0224] Date of CAA interview: / /

[0225] Date of PH approval: / /

[0226] PH Approval number:

[0227] Mobile phone Number:

[0228] Office phone Number:

[0229] Deputy phone Number:

[0230] E-mail:

[0231] Personal Documents folder: (pdf, jpg )

[0232] CV

[0233] Personnel Photo

[0234] Training Certificates

[0235] Educational Certificates

[0236] Passport

[0237] ID CARD

[0238] 4. Complexity Index:

[0239] LOW COMPLEX (1<x<25 )

[0240] MID COMPLEX (25<x<50)

[0241] UPPER MID COMPLEX (50<x<75)

[0242] HIGH COMPLEX (75<x<100)

[0243] (Determining the amount of x as CI is calculated based on the result score (percentage) after answering the questions in the questionnaire.)

[0244] 5. Operational equipment profile:

[0245] Type:

[0246] Aeroplane

[0247] Register mark:

[0248] Model:

[0249] Country of registry:

[0250] Serial No:

[0251] Product date:

[0252] Owner:

[0253] Certificate of registration No:

[0254] Certificate of registration issue date: / /

[0255] Certificate of registration expire date: / /

[0256] File of Certificate of registration (pdf, jpg)

[0257] Noise certificate No:

[0258] Noise certificate issue date: / /

[0259] Noise certificate expire date: / /

[0260] File of Noise certificate (pdf, jpg)

[0261] AOC or equivalent:

[0262] AOC no:

[0263] AOC issue date: / /

[0264] AOC expire date: / /

[0265] File of AOC (pdf, jpg)

[0266] Radio license No:

[0267] Radio license issue date: / /

[0268] Radio license expire date: / /

[0269] Certificate of airworthiness No:

[0270] Certificate of airworthiness issue date: / /

[0271] Certificate of airworthiness expire date: / /

[0272] File of Certificate of airworthiness (pdf, jpg)

[0273] Insurance No:

[0274] Insurance company:

[0275] Insurance issue date: / /

[0276] Insurance expire date: / /

[0277] File of Insurance: (pdf, jpg)

[0278] RVSM APPROVED?

[0279] YES , date of approval: / / expire: / /

[0280] NO

[0281] NA

[0282] EDTO APPROVED?

[0283] YES , date of approval: / / expire: / /

[0284] NO

[0285] NA

[0286] PBN APPROVED?

[0287] YES , date of approval: / / expire: / /

[0288] NO

[0289] NA

[0290] MNPS APPROVED?

[0291] YES , date of approval: / / expire: / /

[0292] NO

[0293] NA

[0294] Helicopter

[0295] Register mark:

[0296] Model:

[0297] Country of registry:

[0298] Serial No:

[0299] Product date:

[0300] Owner:

[0301] Certificate of registration No:

[0302] Certificate of registration issue date: / /

[0303] Certificate of registration expire date: / /

[0304] File of Certificate of registration (pdf, jpg)

[0305] Noise certificate No:

[0306] Noise certificate issue date: / /

[0307] Noise certificate expire date: / /

[0308] File of Noise certificate (pdf, jpg)

[0309] AOC or equivalent:

[0310] AOC no:

[0311] AOC issue date: / /

[0312] AOC expire date: / /

[0313] File of AOC (pdf, jpg)

[0314] Radio license No:

[0315] Radio license issue date: / /

[0316] Radio license expire date: / /

[0317] Certificate of airworthiness No:

[0318] Certificate of airworthiness issue date: / /

[0319] Certificate of airworthiness expire date: / /

[0320] File of Certificate of airworthiness (pdf, jpg)

[0321] Insurance No:

[0322] Insurance company:

[0323] Insurance issue date: / /

[0324] Insurance expire date: / /

[0325] File of Insurance: (pdf, jpg)

[0326] RVSM APPROVED?

[0327] YES, date of approval: / / expire: / /

[0328] NO

[0329] NA

[0330] EDTO APPROVED?

[0331] YES , date of approval: / / expire: / /

[0332] NO

[0333] NA

[0334] PBN APPROVED?

[0335] YES, date of approval: / / expire: / /

[0336] NO

[0337] NA

[0338] MNPS APPROVED?

[0339] YES, date of approval: / / expire: / /

[0340] NO

[0341] NA

[0342] Ground support equipment

[0343] Specification:

[0344] Non-powered equipment

[0345] Total No. of Toggle Non-powered equipment subsection:

[0346] Total No. of Dollies:

[0347] Total No. of Gallery:

[0348] Total No. of Aircraft tripod jack:

[0349] Total No. of Aircraft service stairs:

[0350] Powered equipment

[0351] Total No. of Toggle Powered equipment subsection

[0352] Total No. of Refuelers:

[0353] Total No. of Tugs and tractors:

[0354] Total No. of Ground power units:

[0355] Total No. of Buses:

[0356] Total No. of Container loader:

[0357] Total No. of Transporters:

[0358] Total No. of Air start unit:

[0359] Total No. of Non-potable water trucks:

[0360] Total No. of Lavatory service vehicles:

[0361] Total No. of Catering vehicle:

[0362] Total No. of Belt loaders:

[0363] Total No. of Passenger boarding steps / stairs:

[0364] Total No. of Pushback tugs and tractors:

[0365] Total No. of De / anti-icing vehicles:

[0366] Total No. of Aircraft rescue and firefighting:

[0367] Maintenance & Repair: line main line main

[0368] Base Maintenance

[0369] Aircraft hangar:

[0370] Location:

[0371] Hanger capacity (A / C):

[0372] For A / C Type(s):

[0373] Base Maintenance Approval No:

[0374] Base Maintenance Approval issue date: / /

[0375] Base Maintenance Approval expire date: / /

[0376] Total No. of hanger staff:

[0377] Total No. of maintenance staff:

[0378] Relevant files: (pdf, jpg)

[0379] Component workshops:

[0380] Location:

[0381] Scope of works:

[0382] For A / C Type(s):

[0383] Approval No:

[0384] Approval issue date: / /

[0385] Approval expire date: / /

[0386] Total No. of workshop staff:

[0387] Total No. of maintenance staff:

[0388] No. of certifying staff:

[0389] A1 :

[0390] A2 :

[0391] A3 :

[0392] A4 :

[0393] B1.1 :

[0394] B1.2 :

[0395] B1.3 :

[0396] B1.4 :

[0397] B2 :

[0398] B3 :

[0399] B2L :

[0400] L:

[0401] C:

[0402] Total No:

[0403] Relevant files: (pdf, jpg)

[0404] Line Maintenance

[0405] Location:

[0406] For A / C Type(s):

[0407] Approval No:

[0408] Approval issue date: / /

[0409] Approval expire date: / /

[0410] Total No. of supervisors:

[0411] No. of certifying staff:

[0412] A1 :

[0413] A2 :

[0414] A3 :

[0415] A4 :

[0416] B1.1 :

[0417] B1.2 :

[0418] B1.3 :

[0419] B1.4 :

[0420] B2 :

[0421] B3 :

[0422] B2L :

[0423] L:

[0424] C:

[0425] Total No:

[0426] Total No. of general support staff:

[0427] ATM / ANS related

[0428] Specifications Description:

[0429] Files (pdf, jpg)

[0430] Issue date: / /

[0431] Expire date: / /

[0432] Other: …….

[0433] Specifications Description:

[0434] Files (pdf, jpg)

[0435] Issue date: / /

[0436] Expire date: / /

[0437] 6. Profile of operational staff:

[0438] Flight Crew

[0439] _ Name & Last Name:

[0440] _ CAA License No:

[0441] _ Type of License:

[0442] CPL / IR

[0443] ATPL

[0444] TRI

[0445] TRE

[0446] _ Date of issue License: / /

[0447] _ Date of expire License: / /

[0448] _ CMC No:

[0449] _ Medical License No: / /

[0450] _ Date of issue Med. License: / /

[0451] _ Date of expire Med. License: / /

[0452] _ Medical limitations:

[0453] TML: Limited period of validity of the medical certificate

[0454] VDL: Valid only with correction for defective distant vision

[0455] VML: Valid only with correction for defective distant, intermediate and near vision

[0456] VNL: Valid only with correction for defective near vision

[0457] CCL: Correction by means of contact lenses

[0458] VCL: Valid by day only

[0459] RXO: Specialist ophthalmological examination(s)

[0460] SIC: Specific medical examination(s)

[0461] HAL: Valid only when hearing aids are worn

[0462] APL: Valid only with approved prosthesis

[0463] AHL: Valid only with approved hand controls

[0464] OML: Valid only as, or with, a qualified co-pilot

[0465] OCL: Valid only as a qualified co-pilot

[0466] OSL: Valid only with a safety pilot and in aircraft with dual controls

[0467] OPL: Valid only without passengers

[0468] ORL: Valid only with a safety pilot if passengers are carried

[0469] OAL: Restricted to demonstrated aircraft type

[0470] SSL: Special restriction(s) as specified

[0471] _ Date of birth: / /

[0472] _ National ID No:

[0473] _ Passport No:

[0474] _ Blood type:

[0475] _ Mobile phone No:

[0476] _ Home phone No:

[0477] _ Mobile phone No of close relatives:

[0478] _ E-mail:

[0479] _ Current Company:

[0480] _ Current Type:

[0481] _ Experience Flight Hours………….: Up to date: / /

[0482] _ Accident / Serious Incident History:

[0483] Type of Occurrence:

[0484] Accident

[0485] Serious Incident

[0486] Date: / /

[0487] Flight No:

[0488] Operator Company:

[0489] State of occurrence: Location

[0490] _ Training course profile:

[0491] LPC Date of issue : / / Expire Date: / / Issued by:

[0492] OPS Date of issue : / / Expire Date: / / Issued by:

[0493] DGR Date of issue : / / Expire Date: / / Issued by:

[0494] EL (LEVEL 4) Date of issue : / / Expire Date: / / Issued by:

[0495] CRM Date of issue : / / Expire Date: / / Issued by:

[0496] SMS Date of issue : / / Expire Date: / / Issued by:

[0497] SEPT Date of issue : / / Expire Date: / / Issued by:

[0498] First Aid Date of issue : / / Expire Date: / / Issued by:

[0499] _ Upload files + Note

[0500] Technical Crew

[0501] _ Name & Last Name:

[0502] _ CAA License No:

[0503] _ Type of License:

[0504] _ Date of issue License: / /

[0505] _ Date of expire License: / /

[0506] _ CMC No:

[0507] _ Medical License No: / /

[0508] _ Date of issue Med. License: / /

[0509] _ Date of expire Med. License: / /

[0510] _ Medical limitations:

[0511] TML: Limited period of validity of the medical certificate

[0512] VDL: Valid only with correction for defective distant vision

[0513] VML: Valid only with correction for defective distant, intermediate and near vision

[0514] VNL: Valid only with correction for defective near vision

[0515] CCL: Correction by means of contact lenses

[0516] VCL: Valid by day only

[0517] RXO: Specialist ophthalmological examination(s)

[0518] SIC: Specific medical examination(s)

[0519] HAL: Valid only when hearing aids are worn

[0520] APL: Valid only with approved prosthesis

[0521] AHL: Valid only with approved hand controls

[0522] OML: Valid only as, or with, a qualified co-pilot

[0523] OCL: Valid only as a qualified co-pilot

[0524] OSL: Valid only with a safety pilot and in aircraft with dual controls

[0525] OPL: Valid only without passengers

[0526] ORL: Valid only with a safety pilot if passengers are carried

[0527] OAL: Restricted to demonstrated aircraft type

[0528] SSL: Special restriction(s) as specified

[0529] _ Date of birth: / /

[0530] _ National ID No:

[0531] _ Passport No:

[0532] _ Blood type:

[0533] _ Mobile phone No:

[0534] _ Home phone No:

[0535] _ Mobile phone No of close relatives:

[0536] _ E-mail:

[0537] _ Current Company:

[0538] _ Current Type:

[0539] _ Experience Flight Hours:……….Up to date: / /

[0540] _ Training course profile: Course Title + issue date + expire date + Upload file

[0541] Cabin Crew

[0542] _ Name & Last Name:

[0543] _ License No:

[0544] _ CMC No:

[0545] _ Date of issue License: / /

[0546] _ Date of expire License: / /

[0547] _ Medical License No: / /

[0548] _ Date of issue Med. License: / /

[0549] _ Date of expire Med. License: / /

[0550] _ Medical limitations:

[0551] MCL: a restriction to operate only in multi-cabin crew operations

[0552] OAL: a restriction to specified aircraft type(s)

[0553] OOL: a restriction to specified type of operation

[0554] TML: a requirement to undergo the next aero-medical examination and assessment at

[0555] SIC: a requirement to undergo specific medical examination(s)

[0556] CVL: a requirement for visual correction

[0557] CCL: a requirement of contact lenses that correct for defective vision

[0558] HAL: a requirement to use hearing aids

[0559] SSL: special restriction as specified (SSL)

[0560] _ Date of birth: / /

[0561] _ National ID No:

[0562] _ Passport No:

[0563] _ Blood type:

[0564] _ Mobile phone No:

[0565] _ Home phone No:

[0566] _ Mobile phone No of close relatives:

[0567] _ E-mail:

[0568] _ Current Company:

[0569] _ Current Type(s):

[0570] _ Current Position

[0571] FA

[0572] FP

[0573] _ Relevant Experience (Years):…….Up to date: / /

[0574] _ Training course profile:

[0575] DGR Date of issue : / / Expire Date: / / Issued by:

[0576] CRM Date of issue : / / Expire Date: / / Issued by:

[0577] SMS Date of issue : / / Expire Date: / / Issued by:

[0578] SEPT Date of issue : / / Expire Date: / / Issued by:

[0579] First Aid Date of issue : / / Expire Date: / / Issued by:

[0580] Upload files with record of Note

[0581] Aircraft Maintenance staff

[0582] Name & Last Name:

[0583] CAA License No:

[0584] Type of License:

[0585] A1

[0586] A2

[0587] A3

[0588] A4

[0589] B1.1

[0590] B1.2

[0591] B1.3

[0592] B1.4

[0593] B2

[0594] B3

[0595] B2L

[0596] L

[0597] C

[0598] _ Date of issue License: / /

[0599] _ Date of expire License: / /

[0600] _ Medical License No: / /

[0601] _ Date of issue Med. License: / /

[0602] _ Date of expire Med. License: / /

[0603] _ Medical limitations:

[0604] _ Date of birth: / /

[0605] _ National ID No:

[0606] _ Passport No:

[0607] _ Blood type:

[0608] _ Mobile phone No:

[0609] _ Home phone No:

[0610] _ Mobile phone No of close relatives:

[0611] _ E-mail:

[0612] _ Current Company:

[0613] _ Current Type:

[0614] _ Current Authorization:

[0615] Non-critical

[0616] Critical Task

[0617] Task training items

[0618] ENG Run-up

[0619] A / C Taxi

[0620] CAT “C”

[0621] Towing

[0622] Receiving Shipping Insp.

[0623] _ Authorization No:

[0624] _ Date of authorization issue: / /

[0625] _ Expire date of authorization: / /

[0626] _ Relevant Experience (Years):……….Up to date: / /

[0627] _ Training course profile:

[0628] HF Date of issue : / / Expire Date: / / Issued by:

[0629] FTS Date of issue : / / Expire Date: / / Issued by:

[0630] SMS Date of issue : / / Expire Date: / / Issued by:

[0631] AWIS Date of issue : / / Expire Date: / / Issued by:

[0632] _ Upload files with Note

[0633] Flight Dispatcher

[0634] _ Name & Last Name:

[0635] _ CAA License No:

[0636] _ Date of issue License: / /

[0637] _ Date of expire License: / /

[0638] _ Medical License No: / /

[0639] _ Date of issue Med. License: / /

[0640] _ Date of expire Med. License: / /

[0641] _ Medical limitations:

[0642] _ Date of birth: / /

[0643] _ National ID No:

[0644] _ Passport No:

[0645] _ Blood type:

[0646] _ Mobile phone No:

[0647] _ Home phone No:

[0648] _ Mobile phone No of close relatives:

[0649] _ E-mail:

[0650] _ Current Company:

[0651] _ Current Position:

[0652] FOO

[0653] FOA

[0654] _ Date of Last flight route check: / /

[0655] _ Relevant Experience (Years):……….Up to date: / /

[0656] _ Training course profile:

[0657] OFP Date of issue : / / Expire Date: / / Issued by:

[0658] SMS Date of issue : / / Expire Date: / / Issued by:

[0659] CRM Date of issue : / / Expire Date: / / Issued by:

[0660] DGR Date of issue : / / Expire Date: / / Issued by:

[0661] W&B Date of issue : / / Expire Date: / / Issued by:

[0662] _ Upload files with Note

[0663] Ground Crew

[0664] _ Name & Last Name:

[0665] _ License No:

[0666] _ Date of issue License: / /

[0667] _ Date of expire License: / /

[0668] _ Medical License No: / /

[0669] _ Date of issue Med. License: / /

[0670] _ Date of expire Med. License: / /

[0671] _ Medical limitations:

[0672] _ Date of birth: / /

[0673] _ National ID No:

[0674] _ Passport No:

[0675] _ Blood type:

[0676] _ Mobile phone No:

[0677] _ Home phone No:

[0678] _ Mobile phone No of close relatives:

[0679] _ E-mail:

[0680] _ Current Company:

[0681] _ Current Position related to:

[0682] PAB

[0683] HDL

[0684] LOAD CONTROL

[0685] CARGO

[0686] AGM

[0687] SEC

[0688] RAMP SAFETY

[0689] _ Relevant Experience (Years):……….Up to date: / /

[0690] _ Training course profile:

[0691] DGR Date of issue : / / Expire Date: / / Issued by:

[0692] CARGOHANDLING Date of issue : / / Expire Date: / / Issued by:

[0693] LAR Date of issue : / / Expire Date: / / Issued by:

[0694] PAB Date of issue : / / Expire Date: / / Issued by:

[0695] HDL Date of issue : / / Expire Date: / / Issued by:

[0696] AGM Date of issue : / / Expire Date: / / Issued by:

[0697] SMS Date of issue : / / Expire Date: / / Issued by:

[0698] AIRSIDE SAFETY Date of issue : / / Expire Date: / / Issued by:

[0699] SECURITY Date of issue : / / Expire Date: / / Issued by:

[0700] DRIVING Date of issue : / / Expire Date: / / Issued by:

[0701] LOAD- BASIC Date of issue : / / Expire Date: / / Issued by:

[0702] LOAD-TYPE Date of issue : / / Expire Date: / / Issued by:

[0703] _ Upload files

[0704] Case (1-3) Third step: uploading additional documents by the SP representative in the BP section, including:

[0705] Approval & Certificates

[0706] Manuals

[0707] Monthly Flight Cycles

[0708] SPI & SPT Logs

[0709] SRM Logs

[0710] Safety Occurrences Log.

[0711] According to the figure No. 02, the audit process is as follows:

[0712] Case (2-1) the first stage: selecting the service provider based on the prioritization of risk indicators, planning the audit time and issuing the objectives of the audit program by the lead auditor.

[0713] Case (2-2) Second step: Notifying the auditee about the time of the audit and the final agreement between the auditor and the auditee.

[0714] Case (2-3) the third step: Notifying the auditors by the lead auditor and preparing the audit questionnaire by the auditors based on the schedule announced by the lead auditor.

[0715] Case (2-4) Fourth step: conducting the opening meeting of the audit and then conducting the audit according to the prepared questionnaires

[0716] Case (2-5) the fifth step: Conducting the closing meeting of the audit and announcing the audit results to the officials of the audited company.

[0717] Case (2-6) Sixth step: Record the observed findings in the profile of the relevant company (Oversight Platform section, abbreviated as OP)

[0718] Case (2-7) The seventh step: the representative of service provider responds to the findings in the form of sending a root cause analysis report (technical term: RCA), a corrective action plan (technical term: CAP), the result of the implementation of the corrective action (term technical: CAR) and report of measures to prevent recurrence (technical term: PAR) along with uploading relevant documents

[0719] Case (2-8) Eighth step: Sent evidences by the auditee representative to the auditor.

[0720] Case (2-9) Ninth stage: final control of reports and documents by the auditor and lead auditor to decide to close the findings.

[0721] According to the figure No. 03, the inspection process is as follows:

[0722] Case (3-1) the first stage: choosing the service provider based on prioritizing risk indicators, planning the inspection time and issuing the objectives of the inspection program by compliance monitoring section.

[0723] Case (3-2) Second step: Notifying the auditors of the inspection time.

[0724] Case (3-3) The third stage: preparation of the inspection questionnaire by the auditors based on the schedule announced by the lead auditor.

[0725] Case (3-4) Fourth step: conducting an inspection without prior notice and based on the prepared questionnaire

[0726] Case (3-5) Fifth step: record the observed findings in the profile of the auditee.

[0727] Case (3-6) The sixth step: the representative of service provider responds to the findings in the form of sending a root cause analysis report (technical term: RCA), a corrective action plan (technical term: CAP), the result of the corrective action implementation (term technical: CAR) and report of measures to prevent recurrence (technical term: PAR) along with uploading relevant documents.

[0728] Case (3-7) Seventh step: Auditing the reports and documents sent by the representative of the auditee.

[0729] Case (3-8) Eighth step: final control of reports and documents by the lead auditor to decide to close the findings.

[0730] According to the figure No. 04, the ramp safety inspection process is as follows:

[0731] Case (4-1) First step: planning the time of the ramp safety inspection by the senior ramp inspector.

[0732] Case (4-2) Second step: Selection of inspectors and notification of inspection time to inspectors.

[0733] Case (4-3) Third step: conducting an inspection at the ramp site without prior notice and based on the relevant questionnaire.

[0734] Case (4-4) Fourth step: Issuing the ramp safety inspection report (technical term: POI) and delivering it to the flight crew (pilot in command).

[0735] Case (4-5) Fifth step: record the observed findings in the profile of the relevant section (Oversight Platform section, abbreviated as OP)

[0736] Case (4-6) the sixth step: the representative of service provider responds to the findings in the form of sending a root cause analysis report (technical term: RCA), a corrective action plan (technical term: CAP), the result of the corrective action implementation (term technical: CAR) and the report of measures to prevent recurrence (technical term: PAR) along with uploading relevant evidences.

[0737] Case (4-7) Seventh step: The inspector's review of the reports and evidences sent by the representative of the relevant section.

[0738] (Case 4-8) Eighth step: Final control of reports and documents by the senior ramp inspector to decide to close the findings.

[0739] According to the figure No. 05, the process of handling the request for obtaining a approvals is as follows:

[0740] Case (5-1) First step: Choosing the subject requested by the requesting section as described below along with uploading the relevant documents:

[0741] New Approval

[0742] Exception / Exemption

[0743] Add Scope of work

[0744] Personnel requirements

[0745] Accountable Executive

[0746] Nominated Post Holder

[0747] Safety Manager

[0748] Compliance Monitoring Manager

[0749] Crew Training Manager

[0750] CAMO Manager

[0751] Flight Operations Manager

[0752] Ground Operations Manager

[0753] Quality Assurance Manager

[0754] Aerodrome Operational Services Manager

[0755] Aerodrome Maintenance Manager

[0756] Aerodrome Manager

[0757] ANS Manager

[0758] ATC Manager

[0759] Airspace Manager

[0760] Apron Manager

[0761] Instructor

[0762] Assessor

[0763] Aircraft Line Maintenance Manager

[0764] Aircraft Base Maintenance Manager

[0765] Component Workshop Manager

[0766] Hanger Manager

[0767] Human Resource Manager

[0768] Financial Manager

[0769] Security Manager

[0770] Chief of Airworthiness

[0771] Chief of Independent Monitoring

[0772] Flight Crew

[0773] License No:

[0774] Technical Crew

[0775] License No:

[0776] Cabin Crew

[0777] License No:

[0778] Ground Crew

[0779] License No:

[0780] Maintenance Staff

[0781] License No:

[0782] Flight Dispatcher

[0783] License No:

[0784] Facility requirements

[0785] Type of facility:

[0786] Aeroplane

[0787] C of A

[0788] C of R

[0789] Noise Certificate

[0790] Other:

[0791] Helicopter

[0792] C of A

[0793] C of R

[0794] Noise Certificate

[0795] Other:

[0796] Ground Operations Vehicles

[0797] Toggle Powered equipment subsection

[0798] Re-fueler

[0799] Tugs and tractor

[0800] Ground power unit

[0801] Bus

[0802] Container loader

[0803] Transporter

[0804] Air start unit:

[0805] Non-potable water truck

[0806] Lavatory service vehicle

[0807] Catering vehicle:

[0808] Belt loader

[0809] Passenger boarding step / stair

[0810] Pushback tugs and tractor

[0811] De / anti-icing vehicle

[0812] Aircraft rescue and firefighting

[0813] Maintenance & Repair

[0814] Base Maintenance

[0815] Line Maintenance

[0816] CAMO

[0817] Aerodrome Maintenance

[0818] Other:

[0819] ATM / ATS

[0820] Other:

[0821] Serial Number:

[0822] Product Date:

[0823] Owner:

[0824] Previous Approval / Certificate Issue Date: / /

[0825] Previous Approval / Certificate Expire Date: / /

[0826] Documentation requirements

[0827] Document Title:

[0828] Issue No:

[0829] Revision No:

[0830] Date of issue / revision:

[0831] Effective date:

[0832] Date of compliance check: / /

[0833] Checked and reviewed by:

[0834] Upload cross reference checklist: (PDF file)

[0835] Previous Approval Date: / /

[0836] Cabin crew attestations

[0837] Non-commercial operations

[0838] Agreement

[0839] Type of Agreement:

[0840] Leasing agreement

[0841] Wet lease-in

[0842] Dry lease-in

[0843] Dry lease-out

[0844] Wet lease-out

[0845] LESSOR:

[0846] Name:

[0847] State of Operator:

[0848] CAA Approval / Certificate No:

[0849] CAA Approval / Certificate Issue date: / /

[0850] CAA Approval / Certificate Expire date: / /

[0851] Duration of Leasing: from date: / / to date: / /

[0852] Code-share agreements

[0853] Operator Name:

[0854] Applicant Name:

[0855] State of Operator:

[0856] Operator Approval / Certificate No (CAA):

[0857] CAA Approval / Certificate Issue date: / /

[0858] CAA Approval / Certificate Expire date: / /

[0859] Duration of code-share: from date: / / to date: / /

[0860] Other agreements:

[0861] Contracted activities:

[0862] Subject of contract:

[0863] Duration of contract: from date: / / to date: / /

[0864] Contractor:

[0865] Sub-contractor:

[0866] Contractor Approval / Certificate No. (CAA):

[0867] Contractor Approval / Certificate (CAA) issue date: / /

[0868] Contractor Approval / Certificate (CAA) expire date: / /

[0869] Other:

[0870] Previous approval / certificate No.:

[0871] Previous approval / certificate issue date: / /

[0872] Previous approval / certificate expire date: / /

[0873] Narrative:

[0874] Upload file (pdf – jpg)

[0875] Submit and Record date of submit

[0876] Case (5-2) Second stage: review of the selected topic and the submitted documents by the expert evaluator.

[0877] Case (5-3) Third step: Referral of the case to the relevant specialized manager for the order to review and determine the assignment regarding the application request.

[0878] Case (5-4) The fourth step: announcing the result of the request for display to the requester, which includes one of the following:

[0879] - The need to amend the application or documents

[0880] - The request is approved

[0881] - The request is completely rejected

[0882] If the request is approved, the issued documents will be uploaded.

[0883] Case (5-5) Fifth step: Editing the request:

[0884] If the request or the documents sent by the requester need to be corrected: make the necessary corrections and send them to the relevant expert again.

[0885] Case (5-6) Sixth step: Viewing the final result of processing the request:

[0886] - If the request is approved, the uploaded documents can be extracted.

[0887] - If the request is completely rejected, the reason can be seen.

[0888] According to the figure No. 06, the process of risk management program consists of:

[0889] Case (6-1) First step: Registration of the identified risk file

[0890] Items that must be completed for the initial registration of the case:

[0891] Hazard ID number: )

[0892] (two letter name of the section - HZD -0001-01)

[0893] Source of Identification:

[0894] Safety Investigation

[0895] State SPI / SPT status

[0896] Audit Report

[0897] Internal Audit

[0898] USOAP

[0899] Other:

[0900] Technical Meeting

[0901] Safety Report

[0902] Service Provider’s request (Exception / Exemption)

[0903] Ramp Inspection Report

[0904] EU-RIP

[0905] SAFA

[0906] SACA

[0907] SANA

[0908] Date of Identification: / /

[0909] Hazard Subject:

[0910] Hazard Description:

[0911] Hazard Category:

[0912] Environmental

[0913] Technical

[0914] Organizational

[0915] Human Factor Related

[0916] Response Section:

[0917] CAA ADMINISTARION

[0918] FLIGHT STANDARD

[0919] AIR OPERATIONS

[0920] GROUND OPERATIONS

[0921] AIR WORTHINESS

[0922] TRAINING / PERSONNEL LISENCING

[0923] CREW MEDICAL

[0924] AERODORME

[0925] ATM / ATS

[0926] AIB

[0927] Other:

[0928] Upload file:

[0929] Case (6-2) Second step: Selection of a specialized evaluator and referral of the case by the registrant to the specialized evaluator.

[0930] List of expert evaluators:

[0931] Organizational & Training Assessor

[0932] Flight Operations Assessor

[0933] Ground Operations Assessor

[0934] Aerodromes Operations Assessor

[0935] Airworthiness Assessor

[0936] Items that are completed by the specialized evaluator expert in the received file:

[0937] Date of Assessment: / /

[0938] Name of Assessor:

[0939] Hazard Consequence:

[0940] Physical Injuries

[0941] Damage to Assets

[0942] Damage to Environment

[0943] Increase Cost

[0944] Revenue Loss

[0945] Damage to state reputations

[0946] Negative effect on state ALOSP

[0947] Accident

[0948] Serious Incident

[0949] The above selections should be able to create a profile for each selected topic.

[0950] (There are 9 items that can be selected, so 9 sub-category files are created)

[0951] - Risk Register Number: For each item selected above, the system will automatically assign a number to it in the following format based on the number issued by the system at the beginning of filing the case.

[0952] (two letter name of the section - RSK -0001-01)

[0953] Then, for each of the 9 sub-category files that were created and numbered by the system, the following fields must be completed by the evaluator:

[0954] - Probability Index: Choose one of the following numbers

[0955] 5-4-3-2-1

[0956] - Severity Index: Choose one of the letters below

[0957] A-B-C-D-E

[0958] - Risk Margin: PI*SI, the product of the two values selected above and displayed in color according to the table below:

[0959]

[0960] - Risk Level: automatically displayed by the system by choosing one of the following, based on the color of the above table

[0961] - Unacceptable automatic insertion of one of the following items

[0962] Frequent Catastrophic (if 5A)

[0963] Frequent Hazardous (if 5B)

[0964] Frequent Major (if 5C)

[0965] Occasional Catastrophic (if 4A)

[0966] Occasional Hazardous (if 4B)

[0967] Remote Catastrophic (if 3A)

[0968] - Tolerable automatic insertion of one of the following

[0969] Frequent Minor (if 5D)

[0970] Frequent Negligible (if 5E)

[0971] Occasional Major (if 4C)

[0972] Occasional Minor (if 4D)

[0973] Occasional Negligible (if 4E)

[0974] Remote Hazardous (if 3B)

[0975] Remote Major (if 3C)

[0976] Remote Minor (if 3D)

[0977] Improbable Catastrophic (if 2A)

[0978] Improbable Hazardous (if 2B)

[0979] Improbable Major (if 2C)

[0980] Extremely Improbable Catastrophic (if 1A)

[0981] - Acceptable automatic insertion of one of the following items

[0982] Remote Negligible (if 3E)

[0983] Improbable Minor (if 2D)

[0984] Improbable Negligible (if 2E)

[0985] Extremely Improbable Hazardous (if 1B)

[0986] Extremely Improbable Major (if 1C)

[0987] Extremely Improbable Minor (if 1D)

[0988] Extremely Improbable Negligible (if 1E)

[0989] - Existing Controls: Multiple selection from the following items

[0990] o Standards and Regulations

[0991] o Oversight Activities

[0992] o SPI / SPT Monitoring

[0993] o Safety Review Board

[0994] o Safety Reporting System

[0995] o Safety Barriers (Technology, Training, Procedures)

[0996] If the risk level becomes red, an alert will be sent to the software administrator.

[0997] Response Dead line for RCA & CAP: / / “Determination of the deadline for response by the specialized unit to send the response”

[0998] Case (6-3) Third step: Referral of the case with risk assessment to the specialized unit (selection of the unit or selection of the manager of the receiving specialized unit)

[0999] List of specialized units:

[1000] Flight Operations

[1001] Airworthiness

[1002] Licensing & Medical

[1003] Aerodrome & ATM

[1004] The user of the specialized unit is first the manager (one of the following) and each manager has a sub-group expert who can refer the case to the sub-group expert:

[1005] o Flight OPS Manager

[1006] o Flight OPS Specialist

[1007] o Airworthiness Manager

[1008] o Airworthiness Specialist

[1009] o Licensing & Medical Manager

[1010] o Licensing & Medical Specialist

[1011] o Aerodrome & ATM Manager

[1012] Aerodrome & ATM Specialist

[1013] Either the expert of the specialized unit or the manager of the specialized unit work on the case, finally the manager of the specialized unit must return the case to the specialized evaluator.

[1014] Taking into account the deadline set by the specialized evaluator for the specialized unit's response, the specialized unit prepares the answer by completing the following fields by the user who is responsible in the specialized unit - manager or expert)

[1015] Interim Action Type:

[1016] - Technology Related

[1017] - Training / Notice Related

[1018] - Regulatory

Claims

The aviation safety information management system software is for the purpose of collecting (civilian) aviation industry safety data, analyzing and monitoring the data and finally converting the data into safety information in the form of safety performance indicators.The use of this software in aviation service provider is as follows:1) Airline and helicopter companies;2) Aircraft design and manufacturing companies;3) Airports;4) Air Traffic Control centers;5) Aircraft maintenance centers;6) Operational training centers;7) Aircraft repair and maintenance training centers.This software facilitate implementation all components of the safety management system according to the standards listed in Annex No. 19 of the Chicago Convention and document No. 9859 prepared by the International Civil Aviation Organization (ICAO).The implementation of the safety management system results in the collection, monitoring, analysis, and conversion of safety data into safety information in the form of safety performance indicators using this software. The model presented by ICAO emphasizes the importance of decision-making based on information to improve flight safety, which is referred to as Data-Driven Decision Making (D3M).In airline and helicopter companies, a significant amount of data is related to flight operations. Therefore, the software project design considers the control process of operational documentation of flights and the management of maintenance and repair actions.The software consists of seven main components:

1. Electronic filing for internal and external specialized units.

2. Means of implementing intra-organizational and extra-organizational monitoring processes.

3. Tool for examining internal requests for compliance with laws and regulations.

4. Tool for implementing components of the safety management system.

5. Tools for performing statistical analyses and updating safety performance indicators.

6. Tool for controlling the operational documentation of flights and managing the technical defects.

7. Electronic library of regulations and instructions.According to claim number 1, all the specialized units within the organization as well as the specialized companies of the contracting party (outside the organization) are defined in the software.According to claim 1, the monitoring processes include: audit, inspection, and safety-ramp inspection, with the use of this software, the implementation process of each of the mentioned monitoring processes is also implemented.According to claim 1 and claim 3, to implement the monitoring process called audit, the user with the role of lead auditor prepares a schedule for conducting audits of specialized units within the organization as well as contracting parties (outside the organization) and then selects the auditors.According to claim 1 and claim 4, after the lead auditor prepares the audit plan, the auditee first sees the plan and can send a request to postpone or change the audit time to the lead auditor.According to claim 1 and claim 5, if an agreement is reached between the lead auditor and the auditee, the auditors will refer to the specialized unit or the contracted company (external organization) on the specified date and perform the audit process using an electronic checklist.According to claim 1 and claim 6, after the completion of the audit program, the specialized unit can view the results of the audit in the form of a report of findings and within the deadline set by the auditor to respond and provide evidences to resolve the findings observed during audit.According to claim 1 and claim 7, after the specialized unit takes action to resolve the findings observed during the audit, if the evidences are sufficient and the auditor is satisfied, the discrepancies are closed and entered in the records of the specialized unit by applying a negative coefficient.According to claim 1 and claim 3, in order to implement the monitoring process called inspection, the user with the role of lead auditor prepares a schedule for the inspection of the specialized unit and then selects the inspectors.According to claim 1 and claim 9, in the inspection program determined by the lead auditor, the time of the inspection is announced only to the inspectors, and without prior notice of the specialized unit in question, the inspection is carried out randomly using an electronic checklist.According to claim 10, the results of the inspection will be entered in the electronic file of the specialized unit, and if there are any findings, the related specialized unit is required to respond, provide evidence to resolve the findings, and obtain the satisfaction of the inspector until the discrepancies are resolved, and then the discrepancies with It is intended to include a negative grade in the records of the relevant specialized unit.According to claim 1 and claim 3, to implement the monitoring process called ramp safety inspection, the user with the role of a senior ramp inspection prepares a schedule to conduct a safety inspection on the ramp for the aircraft and then selects the ramp safety inspectors.According to claim 1 and claim 12, the ramp safety inspectors are present at the desired position (ramp) based on the schedule announced by the senior inspector and use the electronic checklist to conduct a safety-ramp inspection of the plane.According to claim 13, the results of the ramp safety inspection are included in the electronic file of the specialized unit as well as the specifications of the aircraft, and case of discrepancies, the relevant unit is required to respond, provide documentation to resolve findings, and obtain the satisfaction of the inspector until the discrepancies are resolved. Then the discrepancies are considered by entering a negative score in the records of the relevant specialized unit.According to claim 1, any requests from specialized units that require obtaining an approval are first examined by the compliance monitoring section to ensure the compliance of the request with the laws and regulations and then can be sent to the Civil Aviation Authority if nesessary.As per claims 1 and 15, it is mandatory for the specialized unit to submit necessary documents showcasing the adherence to the rules and regulations set forth by the Civil Aviation Authority. These documents are required to obtain a license or approval from the Civil Aviation Authority for a request.As per Claims 1 and 15-16, the Compliance Monitoring Office's expert received a request from the specialized unit, which included uploaded documents. After reviewing the request and determining the need for a specialized meeting, the expert determined the status of the request as one of the following three options, which were then displayed to the applicant:- Confirmation of the request;- Rejection of the request;- Lack of documentation and the need to address deficiencies.As per claim 17, the application will undergo processing. If the applicant provides all the necessary documents and information, the request for obtaining a license or approval from the Civil Aviation Authority can be forwarded to them.According to claim number 17, if necessary, to hold an expert meeting, the implementation of the meeting in the software and the results of it will be recorded in the form of electronic meeting minutes, and the responsibility of each person will be determined by including the deadline for action.As per Claim No. 18 and Claim No. 19, if there is a requirement to identify possible risks associated with the requested subject, and evaluate its risk level in a meeting for obtaining a license or approval from the Civil Aviation Authority, then an electronic risk management tool can be used. This tool can help measure and monitor the level of identified risk.According to claim 20, the software is equipped with professional tools to assess the level of risk using two parameters, the probability of the event and the severity of the damage, for this purpose, the evaluation indicators can be adjusted according to the company's situation.According to claim 1 and claim 3, Statistical analysis is conducted on the results of monitoring programs for each specialized unit and by subject to determine and control safety performance indicators.Claim 22 states that the overall safety index of a company can be determined and controlled by combining the risk indicators of all specialized units. It is mandatory for airline and helicopter operating companies to register monthly reports that include the number of hours and cycles of flight operations.As per claims 1, 22, and 23, the aviation service provider fully implements the D3M model according to the International Civil Aviation Organization (ICAO).Based on Claim 1 and Claim 24, the utilization of the D3M model enables the prompt availability of safety data. Through statistical monitoring, this data is transformed into safety information that can aid senior managers of the aviation service provider in making informed management decisions. This information can also be exploited for further benefits.According to claim 25, reducing errors in macro-management decisions is crucial in order to decrease the rate of accidents and or incidents and increase level of safety. This is one of the main goals and pillars of the International Civil Aviation Organization (ICAO) standards. During regular audits, at least once a year, the civil aviation authority reviews the aviation safety factor of the aviation service provider. Efficient implementation of the D3M model will lead to a successful audit of the aviation service provider by the civil aviation authority, which in turn will extend the validity of the operating approval of the service provider. This means that the service provider will be able to continue operating in the safe condition.According to claim 1, this software provides various tools for implementing a safety management system, which includes the following features:- Managing safety reports related to operational occurrences;- Organizing safety meetings;- Registering risks, assessing and managing operational risks;- Electronically publishing bulletins and safety warnings;- Controlling documents related to change management;- Continuously monitoring and controlling safety performance indicators;- Keeping records of Emergency Response Planning (ERP);- Maintaining Flight Data Monitoring (FDM) records.As per claims 1 and 27, operational personnel can record occurrence description reports for each flight route in case of operational occurrence.According to claim 28, the operational personnel interested in sending safety reports for each flight route and each aircraft register are:- Pilot in command;- Cabin senior;- Flight operations control officer (dispatcher);- Aircraft technical engineer (maintenance staff);- Airport ground operations personnel.As per claim 28, safety management will receive details of operational events as soon as possible, allowing for electronic handling of events and recording of safety recommendations for each event.As per claim 30, safety recommendations related to flight events are registered and uploaded by specialized units. This also includes the uploading of safety recommendation implementation documents. The records of such events along with their corresponding documents will always be available to safety manager.According to claim 1 and claim 27, safety meetings can be programmed through the software and the implementation of meeting decisions can be followed.As per claims 1, 21, and 27, the software has a complete risk management program with the following components:- Identification, separation, and registration of risks;- Assessment of the risk level of registered hazards;- Execution of risk management actions (reduction and control).According to claim 1 and claim 27, all safety warnings in the form of bulletins are electronically available to the relevant personnel or department.Claims 1, 15, 16, 17, 18, and 27 state that any requests resulting in effective changes to operations or organizational management must be reviewed by an expert to manage risks associated with the change before it is implemented.According to claim 33 and claim 35, it is possible to implement a risk management program for each change management file.As per claim 1, claim 22, claim 23, and claim 27, each specialized unit has defined safety performance indicators that are continuously monitored by safety manager.Claim 1 outlines a tool designed to manage the documentation and technical issues related to flights. The tool consists of two parts:

1. An electronic file for each flight route (E-Dispatch);2. A system for recording and tracking aircraft technical defects, along with any repair measures taken (E-Aircraft Technical Log).As per claim 38, the dispatch unit responsible for flight operations will generate an electronic file for every flight route based on the flight schedule. Subsequently, the aircraft register mark will be assigned to the flight route with the assistance of the aircraft line maintenance office or other section.According to claim 39, by filing an electronic file for each flight route, after completing the loading of operational documents, the file is referred to the relevant flight crew.According to claim 40, after receiving the electronic file, if the contents and documents are confirmed, the flight crew will carry out the flight operation on the designated route with a determined aircraft register.As per claim 38, if the aircraft has any technical defects, the pilot must record them electronically and send them to the maintenance section.Claim 42 requires the maintenance section to either release the aircraft for the next flight after eliminating the defect or defer repair measures.Claims 43, 37, and 23 require updating safety performance indicators for the aircraft.As per claim 1, Electronic files containing regulations, circulars, and instructions are provided to specialized units.According to claim 1 and claim 27, through the software, all training implementation and emergency plan records can be saved for service providers.According to claim 1 and claim 27, by carrying out the flight data monitoring program, the records of actions related to management follow-ups in the safety department can also be stored.

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