Business operational status communication system, method, and device

Abstract

A method and system for updating and displaying a business operating status indicator, the method and system including a signal generation mechanism configured to generate an on-premises activity signal indicative (220) of a business operating status at a business premises; at least one server configured to: receive the on-premises activity signal from the signal generation mechanism (220), update a stored business operating status indicator based on the received on-premises activity signal, and transmit the updated business operating status indicator to one or more external display devices operatively connected to the server and / or one or more business listing systems (310). A data display operatively associated with the one or more servers receives the updated business operating status indicator from the server, and displays the updated business operating status indicator.

Description

Attorney Docket No. OWNS 200002W002BUSINESS OPERATIONAL STATUS COMMUNICATION SYSTEM, METHOD, AND DEVICE

[0001] This application claims the benefit of U.S. utility patent application No. 18 / 918,459, filed October 17, 2024, and entitled BUSINESS AVAILABILITY STATUS INDICATION SYSTEM, METHOD, DEVICE AND COMPUTER PROGRAM, which is hereby incorporated by reference in its entirety.TECHNICAL FIELD

[0002] The disclosure, and the example embodiments described herein, relates to business management systems and methods, and more specifically, it pertains to a system, method, device, and computer program product for real-time updating and displaying of business operating status across multiple platforms. The example embodiments described herein automate the process of communicating business hours and availability to customers through various signal generation mechanisms and display devices.BACKGROUND

[0003] In today's fast-paced business environment, accurate and real-time information about a business's operating status is crucial for both customers and business owners. The traditional method of displaying business hours through physical signs or online listings often falls short in providing up-to-date information, leading to customer frustration and potential loss of business. Currently, several platforms attempt to address this need by providing business information to customers. These include GOOGLE MY BUSINESS, APPLE MAPS, YELP, FACEBOOK BUSINESS PAGES, INSTAGRAM BUSINESS PROFILES, and website platforms such as SHOPIFY, SQUARESPACE, and WIX.

[0004] These platforms typically allow business owners to manually input their regular operating hours, with some offering features for temporary closures or special hours.

[0005] However, these platforms share common inadequacies. Most require manual intervention to change status, which is often neglected during busy periods or unexpectedAttorney Docket No. OWNS 200002W002 changes. Updates are not instantaneous and may take hours or even days to reflect across all platforms, leading to inconsistency across different channels. Many platforms don't account for businesses that open early, close late, or have highly variable hours, and there's typically no integration between online status and the actual open / closed status of physical locations.

[0006] The state of the art in addressing these issues has several limitations. While some businesses use social media to post real-time updates, this method is inconsistent and requires active engagement from customers. Advanced point-of-sale (POS) systems can track business activity, but they typically don't integrate with customer-facing platforms.

[0007] Technological solutions available for implementation include Internet of Things (loT) devices for automated status detection, Application Programming Interfaces (APIs) for real-time data exchange between systems, cloud computing for centralized data management and distribution, mobile technology for on-the-go status updates, and machine learning for predicting operating hours based on patterns. However, these technologies have not been effectively integrated into a comprehensive solution for business hour management and communication.

[0008] The inadequacies of current systems often lead to scenarios where customers travel to businesses only to find them unexpectedly closed or not yet open. This results in wasted time and resources for customers, and a potential loss of goodwill and business for the establishments. Moreover, businesses with irregular hours, or those that frequently adjust their schedules based on demand or other factors, find it challenging to keep their customers accurately informed.

[0009] Small businesses and those with informal operating structures face particular challenges. They may lack the resources or technical knowledge to consistently update multiple online platforms. Additionally, businesses in dynamic environments, such as food trucks or pop-up shops, struggle to communicate their constantly changing locations and hours effectively.Attorney Docket No. OWNS 200002W002

[0010] This disclosure, and the example embodiments described herein, address these inadequacies by providing a comprehensive system, method, device, and computer program product for real-time updating and displaying of business operating status.

[0011] According to some example embodiments, the process of status updates is automated to ensure consistency across multiple platforms, and provide flexibility for businesses with variable operating hours. By integrating physical status indicators with digital platforms, the gap between the physical store environment and online information sources is bridged. As a result, this disclosure and the example embodiments described herein, improve the accuracy of reported business operational status, reported opening and closing schedule, enhance customer experience, and increase operational efficiency for businesses of all sizes and types.BRIEF DESCRIPTION OF THE DRAWINGS

[0012] Aspects of the present disclosure are best understood from the following detailed description when read with the accompanying figures. It is noted that, in accordance with the standard practice in the industry, various features are not drawn to scale. In fact, the dimensions of the various features may be arbitrarily increased or reduced for clarity of discussion.

[0013] FIGURES 1A illustrates a conventional method for communicating business operating status to customers, and FIGURE IB illustrates a conventional system for managing and displaying business operating hours and assumed / scheduled business operating status on the internet.

[0014] FIGURE 2A and FIGURE 2B illustrate a manually switched / controlled signage device for displaying and communicating a business operating status according to an example of this disclosure, and FIGURE 2C illustrates an operational flow chart of a method of communicating a business operating status with a signage device as illustrated in FIGURE 2 A and FIGURE 2B.

[0015] FIGURE 3A illustrates a manual switch controlled system for business operational status communication according to an example embodiment of this disclosure, FIGURE 3B illustrates a sensor-based, e.g., entrance door position / door lockAttorney Docket No. OWNS 200002W002 sensor, controlled system for automated business operational status communication according to an example embodiment of this disclosure, and FIGURE 3C illustrates an operational flow chart of a method of communicating a business operating status with the systems illustrated in FIGURE 3 A and FIGURE 3B.

[0016] FIGURE 4A and FIGURE 4B illustrate a software-based system and method, respectively, for automatically updating and displaying a business operating status according to example embodiments of this disclosure.

[0017] FIGURE 5A is a flow chart of the operation of a business availability system including the generation of a business operation status qualifier according to an example embodiment of this disclosure, FIGURE 5B is a flow chart of the operation of a business availability system including the generation of a business operation status countdown timer according to an example embodiment of this disclosure, and FIGURES 5C, 5D, 5E, 5F, 5G and 5H illustrate example display indicators / fields associated with an operation of a business availability system as shown in FIGURE 5A and / or FIGURE 5B according to example embodiments of this disclosure.

[0018] FIGURE 6A illustrates a system diagram of a business operational status communication system including a plurality of business status indicator inputs to the system, a plurality of operatively associated business listing services / third-party listing websites or applications, and a plurality of display devices / platforms according to an example embodiment of this disclosure, FIGURE 6B illustrates an operational flow chart of a business operational status communication system for executing a business open determination and communication algorithm according to an example embodiment of this disclosure, and FIGURE 6C illustrates an operational flow chart of a business operational status communication system for executing a business closed determination and communication algorithm according to an example embodiment of this disclosure.DETAILED DESCRIPTION

[0019] The following disclosure provides many different embodiments, or examples, for implementing different features of the provided subject matter. Specific examples of components and arrangements are described below to simplify the present disclosure.Attorney Docket No. OWNS 200002W002These are, of course, merely examples and are not intended to be limiting. Accordingly, it should be understood that various changes and modifications may be made to the disclosed example embodiments without departing from its spirit and scope.

[0020] Numerical values in the specification and claims of this application should be understood to include numerical values which are the same when reduced to the same number of significant figures and numerical values which differ from the stated value by less than the experimental error of conventional measurement technique of the type described in the present application to determine the value. All ranges disclosed herein are inclusive of the recited endpoint.

[0021] The present disclosure describes a system enabling efficient and accurate management of business hour communication in various commercial settings. Embodiments of the system, method, device, and computer program product may be physically implemented leveraging computerized automation for elements of status detection, information updating, and multi- platform communication. Alternatively, the system format can flexibly facilitate predominantly manual rollout within business guidelines while still utilizing key technological components.

[0022] In general, the disclosed system comprises one or more signal generation mechanisms, a central processing server, and user interface devices that work together to streamline the status update process. The system provides broad applicability across many types of businesses by providing flexible detection methods and customizable status management. The integration of advanced technologies provides significant benefits for businesses to adopt this system, improving sales, communication efficiency, and enhanced customer goodwill.

[0023] The digital tracking of business status enables oversight and continuity across various stages of the operating day, spanning from opening detection to closing communication. Standardization of key operational parameters, such as automatic status updates and real-time communication, creates consistent and efficient processes across different business settings. Optimal configurations for the system structure are determinable through simulation modeling and variables analysis.Attorney Docket No. OWNS 200002W002

[0024] The detailed description provided describes system architecture, modules, and information flows facilitating the operation of the system in accordance with the phases of the disclosed format. Both hardware implementations and software components are described, highlighting the system's versatility and adaptability to various business needs.

[0025] With reference to FIGURE 1A, illustrated is a conventional methodology for communicating business operating status. As shown, FIGURE 1A depicts a business premises 10 where goods or services are provided. At the entrance of the premises, an open / closed sign 11 is visible, serving as the primary indicator of the business's current operating status. Inside the premises, a business person 12 is present, often responsible for managing the establishment's hours. A customer 13 is shown at the entrance, symbolizing the immediate verification of the business's status that on-site visitors can obtain. The business's physical address 14 is also displayed, emphasizing the locationbased nature of traditional operating status communication. In the distance, a vehicle 15 is visible, rushing to reach the business before closing hours.

[0026] This illustration underscores the uncertainty faced by customers who are not physically present at the location and rely on potentially unreliable information about a business’s operating hours. The street 16 where the business is located is also shown, providing context for the physical environment of the premises. This methodology relies heavily on physical presence and visual confirmation of operating status, leading to inefficiencies for both businesses and customers. It fails to address the needs of modern consumers who seek real-time, remotely accessible information about a business’s operational status, especially in cases of unexpected changes. Improvements can be achieved if the customer could see if the business were actually open before racing down the street to get to the business before its scheduled closing time. Furthermore, bad will can be avoided that results from a customer arriving at the business premises, before their schedule closing time, only to find out the business closed early.

[0027] Reference is now made to FIGIRE IB, which illustrates a conventional system for managing and displaying business operating hours. The process begins with a business operating hours / availability input device or system 20, typically a computer or mobile device, where business owners manually enter their hours of operation. This informationAttorney Docket No. OWNS 200002W002 is then transmitted via a data communication network 21, such as the internet, to at least one business listing system 22. These systems may include popular platforms like GOOGLE MY BUSINESS and APPLE MAPS, which aggregate and display business information for public access. The business operating data 23 typically shows standard operating hours, for example, Monday - Saturday 9 AM to 5 PM. This information is then made available on internet-accessible displays 400, such as smartphones, tablets, or computers, allowing customers to view the operating hours from any location. While this system represents an improvement over a purely physical signage, it has significant limitations. The data is often static and doesn't reflect sudden changes in schedule. Updates to operating hours frequently require approval processes, leading to delays in reflecting accurate information. Moreover, the system relies on manual input and doesn't automatically adjust for unexpected closures or extended hours, potentially leading to customer frustration when faced with inaccurate information, such as driving to a small business that has closed unexpectedly because the single employee had an emergency.

[0028] With reference to FIGURES 2A and 2B, illustrated is a manually switched / controlled signage device for displaying and communicating a business operating status according to an example of this disclosure, and with reference to FIGURE 2C, illustrated an operational flow chart of a method of communicating a business operating status with a signage device as illustrated in FIGURE 2 A and FIGURE 2B.

[0029] As shown, the manually switched / controlled signage device includes a signage device 200 for displaying and communicating business operating status, the signage device including a housing 201, and a display area integrated with the housing. The display area is configured to alternately show "open" status 501 and "closed" status 502. Further, a manual switch mechanism 210 is physically integrated with the housing with the switch mechanism 210 having at least two switched positions corresponding to "open" and "closed" states. The signage device may further include a power interface (not shown) configured to connect to a power source, the power source being a plug-in electrical connection type or a battery, although other power sources may be also used, e.g., solar, wind, motors, charged capacitors, among others. According to some example embodiments, the signage device 200 includes a control unit 203 disposed within theAttorney Docket No. OWNS 200002W002 housing and operatively connected to the switch mechanism and the display area, the control unit 203 being configured capable of changing the display area from "closed" to "open" or from "open" to "closed" in response to actuation of the switch mechanism.

[0030] According to some example embodiments, there may be a communication module 202 disposed within the housing 201 and operatively connected to the control unit 203. The communication module 202 is configured to establish a wired or wireless connection 110 with one or more remote servers 770 which have been configured to communicate with third-party listing websites or applications, for example through the illustrated router 300. The router 300 is configured to transmit, according to an example embodiment, in real-time, an "open" signal to the one or more remote servers when the switch mechanism 210 is actuated to the "open" position or a "closed" signal to the one or more remote servers when the switch mechanism is actuated to the "closed" position. According to an example embodiment, the signage device 200 may be configured such that actuation of the switch mechanism 210 simultaneously changes the display on the display area and triggers the transmission of the corresponding status signal to the one or more remote servers.

[0031] According to some example embodiments, the manual switch mechanism 210 may comprise a physical switch integrated with the housing of the device, a digital toggle implemented as a touchscreen interface ion the display device 200, or a software button on a connected computing device (not shown).

[0032] According to some example embodiments, a touchscreen interface or software system permits an employee to schedule closing at a specified time, which can be displayed as a specific time or countdown of a predetermined time period, e.g., 5 minutes, 30 minutes, 1 hour, etc. In addition, the touchscreen interface or software system is configured to provide the ability for the user / employee to control the text of the status of a business operational status qualifier message as will be further described herein.

[0033] According to some example embodiments, the manual switch mechanism 210 includes a switch within a separate unit connected to the control unit 203 within the device 200 housing via a wired or wireless connection.Attorney Docket No. OWNS 200002W002

[0034] With reference to FIGURE 2C, illustrated is a flowchart that describes a method for updating a business operational status according to some embodiments of the present disclosure. As shown, the method starts at step S201, and proceeds to step S202, where the on-premises display 200 receives updated business operating / availability status data via the manually operated on / off control switch 210, indicating either the business premises is open or closed. At step S203, the method includes transmitting, by the server, the updated business operating status to the data display device 200. At step S204, the method includes displaying, by the data display device 200, the updated business operating status. At step S205 the execution of the method ends.

[0035] According to some example embodiments, the activation signal, also referred to as an on-premises activity signal herein, is generated by a signal generation mechanism including one or more of a physical button located at the business premises, a virtual button integrated within an Enterprise Resource Planning (ERP) system, a door position / door lock sensor, and a software-based activation mechanism on a business computing device. The method includes transmitting the updated business operating status to a single server which is configured for updating the plurality of third-party platforms, or the updated business operating status is sent directly to a third-party platform as well as any and all other displays for the business which have been previously authorized or connected by the business.

[0036] With reference to FIGURES 3 A, 3B and 3C, illustrated is a manual switch 220 controlled system for business operational status communication according to an example embodiment of this disclosure (FIGURE 3A), a sensor-based, e.g., entrance door position / door lock sensor, controlled system for automated business operational status communication according to an example embodiment of this disclosure (FIGURE 3B), and an operational flow chart (FIGURE 3C) of a method of communicating a business operating status with the systems illustrated in FIGURE 3A and FIGURE 3B.

[0037] As shown in FIGURE 3A, the system for updating and displaying a business operating status indicator includes a business computer 100 located at the business premises, and operated by a business person 12 (see FIGURE 1 A). In addition, a manually operated button or interface 220 enables real-time confirmation of the business'sAttorney Docket No. OWNS 200002W002 opened / closed status. According to some example embodiments, the button 220 can be toggled between an opened state and a closed state with additional options for triggering a pending closure or pending opening, and providing nuanced business operational status updates. When activated, the button 220 communicates its state via a data communication network 110 to one or more business listing servers / systems 310. This communication occurs through various means, such as but not limited to, application programming interfaces (APIs), webhooks, software development kits (SDKs), or other automated protocols, ensuring rapid and reliable data transmission. According to this example embodiment, simultaneously, the button 220 activation triggers a signal / data communication 120 to an on- premises open or closed indicator 200. This indicator, which according to an example embodiment, is an LED or LCD sign, color changing light, or digital display, and provides immediate visual feedback within the business premises and to potential customers outside of the business. According to some example embodiments, the system utilizes a router 300, e.g., an internet router, to facilitate internet-based data transmission. Other examples of data transmission methods can include cellular networks, satellite communications, or dedicated business networks, offering flexibility for various business environments. The updated status is then reflected in real-time on business listing systems 310 such as GOOGLE MY BUSINESS or APPLE MAPS. These platforms can now provide instantaneous updates to users, significantly improving the accuracy of business availability information.

[0038] This system's real-time capability and ease of use represent a substantial improvement over static, manually updated systems, and address the critical need for accurate, up-to-the-minute business operating status across multiple platforms, automatically updating and displaying business operating status, and further advancing the mechanisms described with reference to FIGURES 1A and IB.

[0039] With reference to FIGURE 3B, according to some example embodiments, at the business premises, an open / closed sign 11 is still present, but its function is now augmented by a sensor 230 installed at the business entrance 41. This sensor 230 is calibrated to detect the opening and closing of the business entrance door position / lock 42 and automatically transmitting this data to update the business's operating status. TheAttorney Docket No. OWNS 200002W002 sensor 420 is connected to the system via API, webhook, SDK, or other automated means, thereby ensuring rapid and reliable data transmission. When the door 42 opens / unlocked or closes / locked, triggering the sensor 230, this information is communicated through a data communication network 110 to the business listing server / system. According to some example embodiments, the network utilizes a router 300, e.g., an internet router, for internet-based data transmission. According to some example embodiments, alternative transmission methods include cellular networks, satellite communications, and / or dedicated business networks to provide flexibility for various business environments. The updated status is then reflected in real-time on business listing systems 310 and platforms. Current business listing systems 310 and platforms now provide instantaneous, automated updates to users with only limited confirmation or, in some cases, without any manual intervention from a business employee. The current operating status is then displayed on internet-available displays 400 such as smart-phones, laptops, or tablets, allowing customers to access this information from any location. This real-time, sensor-based system offers significant advantages over previous methods. It eliminates the need for manual updates, reducing human error and ensuring that the displayed status always matches the actual state of the business. The automatic nature of the updates means that even unexpected openings or closures are immediately reflected across all platforms, greatly improving the accuracy and reliability of business operating information for customers.

[0040] With reference to FIGURE 3C, shown is an operational flow chart (FIGURE 3C) of an example method of communicating a business operating status with the systems illustrated in FIGURE 3 A and FIGURE 3B.

[0041] At step S301, the method starts.

[0042] At step S302, the method, at a server, receives updated business operating / availability status data via data communication link 1 10.

[0043] At step S303, the method, at the server, communicates the updated business operating / availability status data via data communication link 110 to one or more data display devices 400.Attorney Docket No. OWNS 200002W002

[0044] At step S304, the method displays the updated business operating / availability status data at the internet displays device(s) 400.

[0045] At step S305, the method stops execution.

[0046] With reference to FIGURE 4A and 4B, illustrated is a software-based system and method, respectively, for automatically updating and displaying a business operating status according to example embodiments of this disclosure.

[0047] FIGURE 4A illustrates an advanced, software-based system for automatically updating and displaying business operating status, further refining the features previously described with reference to the previous figures. According to some example embodiments, this system includes a business computer or other electronic device 100 equipped with specialized business software. This software is designed to automatically transmit business open data when the device is detected within the business location, leveraging technologies such as GPS or wi-fi positioning for location verification. To provide additional control and flexibility, the system incorporates a virtual button 240 integrated into the business software interface. This virtual button 240 allows manual override or confirmation of the automatic business operational status updates, ensuring accuracy in cases where the business premises sensor detection or the virtual button activation is improperly or undesirably actuated. This communication is facilitated through various means such as APIs, webhooks, SDKs, or other automated protocols, ensuring swift and reliable data transmission. As before, the system utilizes a router 300, e.g., an internet router, for internet-based data transmission.

[0048] According to some example embodiments, alternative transmission methods include cellular networks, satellite communications, or dedicated business networks, offering flexibility for diverse business environments. The updated status is then reflected in real-time on business listing systems 310 as previously described. The current operating status is then displayed on internet- available displays 400 such as smartphones, tablets, or computers, allowing customers to access this real-time information from any location. This software-based system offers substantial advantages, combining the benefits of automatic detection with the option for manual control. It reduces the likelihood of human error in status updates while still allowing for human oversight,Attorney Docket No. OWNS 200002W002 ensuring that the displayed status always accurately reflects the actual state of the business. The real-time nature of the updates means that even unexpected changes in business hours are immediately reflected across all platforms, greatly enhancing the reliability of business operating information for customers and potentially increasing customer satisfaction and foot traffic.

[0049] FIGURE 4B is a flow chart that further describes the method for updating a business operating status as described with reference to FIGURE 4B. In some example embodiments, the signal generation mechanism virtual button 240 is integrated with the ERP system.

[0050] At step S401, the method starts.

[0051] At step S402, the method includes sending an active status signal when the ERP system may be in use, indicating the business may be open. In addition, at step S402 the method includes sending no signal when the ERP system may be not in use, indicating the business may be closed.

[0052] At step S403, the method receives updated business operating / availability status data, i.e., active status data / inactive status data, from the ERP via a data communication link where “active” indicates business is open and “inactive” indicates business is closed.

[0053] At step S404, the method communicates updated business operating / availability status data via a data communication link to one or more data display devices 400, e.g., internet-accessible displays, such as smartphones, tablets, or computers.

[0054] At step S405, the method, at the data display device(s), displays the updated business operating / availability status data.

[0055] At step S406, the method ends.

[0056] In some embodiments, the server is further configured to store scheduled business operating hours. Some example embodiments also include comparing the received activation signal with the scheduled business operating hours. According to some example embodiments, a status qualifier is generated based on the comparison, the status qualifier being one of "open early", "open late", "opening late", "closing late",Attorney Docket No. OWNS 200002W002"closing early", "closed early", or similar phrases used to indicate opening or closing differently than expected based on operating hours. Some example embodiments include changing business operating status back to simply "open" or "closed" after a period of time occurs or, when applicable, when the regular business operating hours are reached.

[0057] In some embodiments, the data display device includes a plurality of third- party platforms, and the method includes transmitting the updated business operating status to each of the plurality of third-party platforms. In some embodiments, the status qualifier or updated business operating status is sent to an intermediary server and that intermediary server relays the status qualifier or updated business operating status to the plurality of third-party platforms.

[0058] With reference to FIGURE 5A, illustrated is a flow chart of the operation of a business availability system including the generation of a business operation status qualifier according to an example embodiment of this disclosure.

[0059] At step S501 the method starts.

[0060] At step S502 the method receives scheduled business operating / availability status data indicating scheduled time of operation of the business.

[0061] At step S503 the method receives updated business operating / availability status data from on-premises display device / on-premise sensor(s) / ERP / on-premise image based system(s) via data communication link.

[0062] At step S504 the method compares updated business operating / availability status data to the scheduled business operating / availability data.

[0063] At step S505 the method generates a business operating / availability status qualifier based on the comparison of updated business operating / availability status data to the scheduled business operating / availability data, where the business qualifier is one or more of a plurality of predetermined business qualifiers, e g., “opened early”, “opening late”, “closed early”, “open late, “closing in 30 minutes”, etc.

[0064] At step S506 the method communicates the updated business operating / availability status data and business operating / availability status qualifier via data communications link to one or more display devices.Attorney Docket No. OWNS 200002W002

[0065] At step S507 the method displays the updated business operating / availability status data, business operating / availability status qualifier and actual present time data at the display device(s).

[0066] At step S508 the method ends.

[0067] With reference to FIGURE 5B, illustrated is a flow chart of the operation of a business availability system including the generation of a business operation status countdown timer according to an example embodiment of this disclosure.

[0068] At step S511 the method starts.

[0069] At step S512,the method includes prompting, by the signal generation mechanism, for a closing timeline input from a user.

[0070] At step S513, the method includes receiving a predetermined time period for the closing timeline.

[0071] At step S514, the method includes initiating a countdown based on the predetermined time period.

[0072] At step S515,the method includes automatically updating the business operating status to closed when the countdown reaches zero.

[0073] At step S516, the method, at the data display deice(s), displays the updated business operating / availability status data, and the remaining time on the countdown timer to open / close.

[0074] At step S517 the method ends.

[0075] In some embodiments, the method includes automatically updating the business operating status to closed when the countdown reaches zero. In some embodiments, the method includes storing, at the server, scheduled business operating hours. Embodiments also include comparing the received activation signal with the scheduled business operating hours. Embodiments also include generating a status qualifier based on such comparison.

[0076] FIGURES 5C, 5D, 5E, 5F, 5G and 5H illustrate example display indicators / fields associated with an operation of a business availability system, as described with reference to FIGURE 5A and / or FIGURE 5B, according to example embodiments of this disclosure.Attorney Docket No. OWNS 200002W002

[0077] According to some example embodiments, the system / method includes a business status display showing the business name along with an "opened Early" status 600A. This status update goes beyond the simple "open" or "closed" dichotomy, providing customers with more nuanced information. The "opened Early" status can be triggered by various scenarios enabled by the new system. For instance, a business owner might arrive earlier than usual and decide to open before the scheduled time. Using a virtual button, physical button, physical switch, sensor-based detection, or other method, they can easily update the status to reflect this early opening. This could be particularly useful for businesses that experience fluctuating customer demand or those looking to capitalize on unexpected foot traffic, such as a cafe opening early on a surprisingly busy morning.

[0078] According to some example embodiments, the system / method includes displaying a business name with an "opening late" status 600B, another nuanced update made possible by the new system. This status provides valuable information to customers who might be planning to visit the business at its regular opening time. The "opening late" status could be triggered by various circumstances. For example, if a delivery is running late or if there's an unexpected staff shortage, the business owner can use the system to quickly update the status. This could be done via the virtual button on their business software, or it might be automatically triggered if the system detects that the business devices or sensors haven't been activated by the usual opening time. By providing this real-time update, the business can manage customer expectations and reduce potential frustration.

[0079] According to some example embodiments, the system / method includes displaying a business name with a "closed early" status 600C, demonstrating the system's ability to handle unexpected changes in business operating status. This status update could be triggered by several situations. For instance, if a business experiences an equipment failure, runs out of stock earlier than expected, or needs to close for an emergency, the owner can quickly update the status using the system's interface. Alternatively, if the system is set up with one or more sensors, it might automatically update to "closed early" if it detects that the business has shut down operations before the scheduled closing time. This real-time update helps prevent customers from makingAttorney Docket No. OWNS 200002W002 unnecessary trips to a closed business, thereby reducing instances of bad will generation in customers and improving customer satisfaction.

[0080] According to some example embodiments, the system / method includes displaying a business name with an "open late" status 600D, highlighting the system's flexibility in handling extended business hours. This status can be triggered when a business decides to stay open beyond its regular hours, perhaps due to high customer demand or a special event. The business owner can use the virtual button in their software to update the status, or if the system is sensor-based, it might automatically maintain the "open" status beyond the usual closing time, updating it to "open late" to inform customers of the extended hours. This feature is particularly useful for businesses with fluctuating closing times, such as restaurants on busy nights or retail stores during holiday seasons, allowing them to capitalize on additional business opportunities while keeping customers informed.

[0081] According to some example embodiments, the system / method includes displaying a business status display showing the business name along with an "open late" status 600E and a countdown indicating to customers that the business will be closing soon, but not immediately. In the context of the disclosed system, it represents a realtime, verified status that offers significant advantages over traditional static displays including that the business is open later than their regular hours, and crucially, indicates that there may still be time to get to the business before they intend to close. Moreover, the system's ability to broadcast this status and countdown across various platforms (such as GOOGLE MY BUSINESS, APPLE MAPS, or the business's own website) ensures consistency of information, enhancing customer trust and satisfaction.

[0082] According to some example embodiments, the system / method includes displaying a business name along with a "closing early" status 600F and a countdown indicating to customers that the business will be closing soon but not immediately. Similar to FIGURE 6H, this nuanced and innovative display helps prevent customers from wasting time on an unnecessary trip, eliminating bad will from customers who may show up at a business before its regularly scheduled closing time only to find the business closed early. In comparison, with systems business owners have in place today there isAttorney Docket No. OWNS 200002W002 limited opportunity to notify potential customers that a business is not closed yet but will be unexpectedly closing early.

[0083] According to some example embodiments, the system includes a customer subscription feature that allows individuals to receive real-time updates about the operating status of specific businesses they are interested in. According to some example embodiments,, the subscription process begins when a customer, using a mobile app or web interface, sends a request to the system's remote server to follow or subscribe to status updates for a particular business. This request might be triggered by the customer selecting a "follow" or "subscribe" button on the business's profile within the app or website. The remote server then stores this customer's information along with their subscription preferences in a secure database. This database maintains a record of which customers are subscribed to updates from which businesses, allowing for efficient management of the notification system.

[0084] As an example, when the open / closed sign device at a business premises transmits a status update signal - for instance, when the business opens or closes - the remote server receives this signal. The server then cross-references the received status update with its database of customer subscriptions. It identifies all customers who have opted to receive updates from that specific business.

[0085] For each identified customer, the server generates a personalized notification message. This message can include the name of the business, its current operating status (e.g., "now open" or "just closed"), and optionally, additional information such as the time of the status change or the business's location. The server then transmits these notification messages to the subscribed customers. Depending on the system's capabilities and user preferences, these notifications are delivered through various channels, such as push notifications on a mobile app, SMS text messages, or emails.

[0086] While the descriptions and figures highlight specific configurations of signal generation mechanisms for detecting and communicating business operating status, a variety of additional or alternative technologies may be incorporated in embodiments for this purpose without departing from the spirit of the business operating status update system design. Other status detection and communication options applicable to the systemAttorney Docket No. OWNS 200002W002 include, but are not limited to, motion sensors for detecting business activity, thermal imaging for occupancy detection, power consumption monitoring, wi-fi network activity analysis, computer vision with deep learning for analyzing business activity patterns, acoustic sensors for detecting ambient noise levels indicative of business operations, and other demonstrated methods that provide reliable detection and communication of business operating status. These allow the server to derive accurate business status information through various means, whether based on electromagnetic, optical, acoustic, or other properties amenable to business environment installation, durability, and computational interpretation.

[0087] According to some example embodiments, predictive analytics is integrated / incorporated into the system to anticipate and suggest status updates. This enhancement can utilize machine learning algorithms to analyze historical data of the business's operating patterns, including factors such as weather conditions, local events, and seasonal trends. For instance, if the system detects that the business typically opens later on rainy days or closes early on slow business days, it proactively suggest these status changes to the business owner. The owner then has the option to confirm or override these suggestions with a single click. This predictive feature can help businesses maintain more accurate status information even when they forget to update it manually, further improving the reliability of the system.

[0088] Another alternative example embodiment integrates voice activation technology, allowing business owners to update their status through voice commands. This hands-free option can be particularly beneficial in environments where touching a device or button is impractical, such as in food service or medical settings. According to some example embodiments, the system is configured to respond to specific voice commands like "Hey [System Name], we're opening early today" or "Hey [System Name], we need to close in 30 minutes." These voice commands are then processed through a smart speaker placed in the business premises or through a mobile app on the owner's smartphone, providing flexibility and ease of use in various business scenarios.

[0089] Another alternative embodiment includes a customer-facing feedback loop to enhance the accuracy of status information. In this version, customers who arrive at theAttorney Docket No. OWNS 200002W002 business location have the option to confirm or dispute the current status through a mobile app or QR code scan. For example, if a customer arrives at a business that is displayed as "open" but finds it closed, they can quickly report this discrepancy. The system then temporarily flag the status as "potentially closed" until verified by the business owner. This crowdsourced verification can help catch and correct errors quickly, especially in cases where the business might have forgotten to update their status or where there's a malfunction in the automated system.

[0090] Another alternative example embodiment includes more detailed status information beyond just open or closed. For instance, according to some example embodiments, real-time capacity data is incorporated to the system for businesses like restaurants or gyms. Using occupancy sensors or integration with point-of-sale systems, the status display includes information like "open - 75% full" or "open - short wait." For service-based businesses, according to some example embodiments, the system shows the next available appointment slot. As an example, occupancy sensors such as infrared beams, thermal cameras, or wi-fi tracking systems can be installed at entry and exit points to monitor customer flow. According to some example embodiments, these sensors are connected to a local control unit for initial data processing. Simultaneously, the business's POS system is integrated with the status update system via an API, providing real-time access to transaction data, table availability, or appointment bookings.

[0091] According to some example embodiments, a local processing unit, either a dedicated computer or a module within the existing business system, aggregates data from both the occupancy sensors and the POS system. This unit can run software to calculate current occupancy percentages, estimate wait times, and determine the next available appointment slots for service-based businesses. This granular level of information can be particularly useful for customers trying to plan their visits and could help businesses manage customer flow more effectively. According to some example embodiments, the system is configured to allow customers to join a virtual queue or make a reservation directly through the status display interface, creating a seamless connection between status information and customer action.Attorney Docket No. OWNS 200002W002

[0092] According to some example embodiments, in addition to or even in place of the example detection techniques described herein, alternative detection technologies can be integrated into the business operating status update system to achieve the same ends of registering business status, updating information, and communicating with various platforms related to the status update process. Such implementable alternatives, expressly disclosed as functionally equivalent options fully available for integration in the present business operating status update systems without limitation, include but are not limited to the aforementioned detection means.

[0093] With reference to FIGURE 6A, illustrated is a system diagram of a business operational status communication system according to an example embodiment of this disclosure, the system including a plurality of business status indicator inputs to the system, a plurality of operatively associated business listing services / third-party listing websites or applications, and a plurality of display devices / platform.

[0094] The various components of the computer system 710 may be connected by a data / control bus 712. The processor of the computer system is in communication with an associated database 740 via a communications link 761. A suitable communications link 761 may include, for example, a switched telephone network, a wireless radio communications network, infrared, optical, or other suitable wired or wireless data communications. The database 740 is capable of implementation on components of the computer system 710 , e.g., stored in local memory, i.e., on hard drives, virtual drives, or the like, or on remote memory accessible to the computer system.

[0095] The associated database 740 is representative of any organized collections of data for use during the execution of the business operational status communication system and methods described herein. According to some example embodiments, the database includes subscriber data 801 and business operational status application code for storage / and retrieval 800. Implementation of the associated database is capable of occurring on any mass storage device(s), for example, magnetic storage drives, a hard disk drive, optical storage devices, flash memory devices, or a suitable combination thereof. The associated database may be implemented as a component of the computer system, e.g., resident in memory, or the like.Attorney Docket No. OWNS 200002W002

[0096] As shown in FIGURE 6A, the computer system 710 may include one or more input / output (I / O) interface devices 713 for communicating with external devices. The I / O interface 713 may communicate, via communications link 762, with one or more display devices 720, and a user input device, such as a keyboard or touch or writable screen, for inputting text, and / or a cursor control device, such as mouse, trackball, or the like, for communicating user input information and command selections to the processor. The I / O interface 713 communicates with external devices, such as business computer system / ERP / on-premises display 100;200;203, business premises sensor(s) / activity detectors in-premise / on-premise open / closed indicator 220; door sensor 230; motion sensor 250; imaging system 260, business premises external systems for activity detection / business status determination 270, internet available displays 400, third-party websites and applications 320 and business listing services 310 via a suitable communications links 110. The communications links 110 may comprise any wired or wireless communications means known in the art including, for example and without limitation, 802.11(xF), the public-switch telephone network, VLAN, the Internet, Bluetooth, Ethernet, cellular, or any other wired or wireless hardware, software, and / or protocols enabling electronic communication between devices.

[0097] It will be appreciated that the computer system 710 illustrated in FIGURE 6 A is capable of implementation using a distributed computing environment, such as a computer network, which is representative of any distributed communications system capable of enabling the exchange of data between two or more electronic devices. It will be further appreciated that such a computer network includes, for example and without limitation, a virtual local area network, a wide area network, a personal area network, a local area network, the Internet, an intranet, or any suitable combination thereof. Accordingly, such a computer network comprises physical layers and transport layers, as illustrated by various conventional data transport mechanisms, such as, for example and without limitation, Token-Ring, Ethernet, or other wireless or wire-based data communication mechanisms. Furthermore, while depicted in FIGURE 6A as a networked set of components, the computer system 710 is capable of implementation on a Stand-Attorney Docket No. OWNS 200002W002 alone device adapted to interact with the business computer system / ERP / on-premises display 100:200:203 described herein.

[0098] The computer system 710 may include one or more of a computer server, workstation, personal computer, cellular telephone, tablet computer, pager, combination thereof, or other computing device capable of executing instructions for performing the exemplary method.

[0099] According to one example embodiment, the computer system 710 includes hardware, software, and / or any suitable combination thereof, configured to interact with an associated user, a networked device, networked storage, remote devices, or the like.

[0100] The memory 730 illustrated in FIGURE 6A as a component of the computer system 710 may represent any type of non-transitory computer readable medium such as random access memory (RAM), read only memory (ROM), magnetic disk or tape, optical disk, flash memory, or holographic memory. In one embodiment, the memory 730 comprises a combination of random access memory and read only memory. In some embodiments, the processor 711 and memory may be combined in a single chip. The network interface(s) allow the computer to communicate with other devices via a computer network, and may comprise a modulator / demodulator (MODEM). Memory 730 may store data processed in the method as well as the instructions for performing the exemplary methods described herein, including computer instructions for execution of business operational status application 800, business open algorithm 810 (FIGURE 6B) and business closed algorithm 820 (FIGURE 6C).

[0101] The digital processor 711 can be variously embodied, such as by a single core processor, a dual core processor (or more generally by a multiple core processor), a digital processor and cooperating math coprocessor, a digital controller, or the like. The digital processor 711, in addition to controlling the operation of the computer system executes instructions stored in memory for performing the method set forth hereinafter.

[0102] The various components and hardware described above with respect to FIGURE 6A may be configured to perform and implement the methods previously described herein.Attorney Docket No. OWNS 200002W002

[0103] FIGURE 6B illustrates an operational flow chart of a business operational status communication system for executing a business open determination and communication algorithm according to an example embodiment of this disclosure.

[0104] Given one, several, or all inputs from a list of possible inputs being a Motion Sensor 250, POS System 101, Door Sensor, 230, Imaging System 260, External System 270, Travel ETA 280, and Time 109, the algorithm 810 decides whether to ask a User if the Business should be set to open publicly.

[0105] For the given day, if the Business is scheduled to open shortly or should have already been open (based on Time n!09) and the Door Sensor 230 indicates the door has been unlocked, the User will be asked if the Business is open.

[0106] For the given day, if the Business is scheduled to open shortly or should have already been open (based on Time 109) and the Motion Sensor 250 indicates there is significant motion inside the Business location, the User will be asked if the Business is open.

[0107] For the given day, if the Business is scheduled to open shortly or should have already been open (based on Time 109) and an External System 270 or Imaging System 260 sends the System an active signal such as an alarm system turned off, light switch turned on, light switch undimmed, temperature of an a / c system changed, or other active signal received from an External System 270 or Imaging System 260 at the Business location, the User will be asked if the Business is open.

[0108] For the given day, if the Business is scheduled to open shortly or should have already been open (based on Time 109) and the POS System 101 is turned on or activated, the User will be asked if the Business is open.

[0109] For the given day, if the Business is scheduled to open shortly or should have already been open (based on Time 109) and the Travel ETA 280 indicates a User has arrived at the Business, the User will be asked if the Business is open using one of the on-premises sign 200, mobile app 410 and / or web platform 420.

[0110] What constitutes a Business being scheduled to open shortly may vary depending on the input(s), time of day, type of business, prior history of opening early or late by the Business, heuristics of the choices from Users of the same category as thisAttorney Docket No. OWNS 200002W002Business, country of Business, day of week, weather, activities occurring on the given day such as parades and other special events, as well as other factors.[OHl] Given more than one input received at substantially the same time, the plurality of inputs may cause different considerations. For example, the default definition for a Business may be that "open shortly" is defined as one hour before being scheduled to open, meaning a door unlocked within one hour of being scheduled to open initiates a message to the User asking if the Business should be marked Open publicly, however, if the door is unlocked, two lights are turned on, and the POS System is activated, the definition of "open shortly" may be considered to be three hours or more or the Time may be ignored completely and the message may be sent to the User asking if the Business should be marked Open publicly regardless of the Time.

[0112] If a User indicates the Business should be marked Open 811, a status of Open will be sent to the designated display platforms 812. A User may optionally choose to enter a status message, which will also be sent to the designated display platforms, who may choose to display the status message or ignore the status message and optionally craft their own status message.

[0113] If the status of Open is being sent prior to the time the Business is scheduled to be opened, a status message of "Open early" or similar will be sent to the display platforms. If the status of Open is being sent after the time the Business is scheduled to be opened, a status message of "Just opened" or similar may be sent to the designated display platforms.

[0114] Upon a Business status being set to open, if the input was not from the physical Sign and the physical Sign is not currently displaying a status of open, the display on the physical Sign will be adjusted to display a status of open.

[0115] If a Business is not marked with a status of open and the Time is passed when the Business is scheduled to open, regardless of any inputs being received, the User will be asked when the Business will be opened. The User may choose the option indicating the business is open now, in which case the status of open will be sent to the designated display platforms and the physical Sign (if it is not showing a status of open) or the User may choose the option indicating the Business will open at a designated time, in whichAttorney Docket No. OWNS 200002W002 case a status message of "opening late", "opening soon", or similar will be sent to the designated display platforms. Status messages such as this may also be sent to the physical Sign for display.

[0116] FIGURE 6C illustrates an operational flow chart of a business operational status communication system for executing a business closed determination and communication algorithm according to an example embodiment of this disclosure.

[0117] Given one, several, or all inputs from a list of possible inputs being a Motion Sensor 250, POS System 101, Door Sensor 230, Imaging System 260, External System 270, and Time 109, this algorithm 820 will decide whether to ask a User for a Business if the Business should be set to closed publicly.

[0118] For the given day, if the Business is scheduled to close shortly or should have already been closed (based on Time 109) and the Door Sensor 230 indicates the door has been locked, the User will be asked if the Business is closed.

[0119] For the given day, if the Business is scheduled to close shortly or should have already been closed (based on Time 109) and the Motion Sensor 250 indicates there is a lack of significant motion inside the Business location, the User will be asked if the Business is closed.

[0120] For the given day, if the Business is scheduled to close shortly or should have already been closed (based on Time 109) and an External System 270 or Imaging System 260 sends the System a passive signal such as an alarm system turned on, light switch turned off, light switch dimmed, temperature of an a / c system changed, or other passive signal received from an External System 270 or Imaging System 260 at the Business location, the User will be asked if the Business is closed.

[0121] For the given day, if the Business is scheduled to close shortly or should have already been closed (based on Time 109) and the POS System 101 is turned off or deactivated, the User will be asked if the Business is closed.

[0122] What constitutes a Business being scheduled to close shortly may vary depending on the input(s), time of day, type of business, prior history of closing early or late by the Business, heuristics of the choices from Users of the same category as thisAttorney Docket No. OWNS 200002W002Business, country of Business, day of week, weather, activities occurring on the given day such as parades and other special events, as well as other factors.

[0123] Given more than one input received at substantially the same time, the plurality of inputs may cause different considerations. For example, the default definition for a Business may be that "close shortly" is defined as two hours before being scheduled to close, meaning a door locked within two hours of being scheduled to close initiates a message to the User asking if the Business should be marked closed publicly, however, if the door is locked, two lights are turned off, and the POS System is deactivated, the definition of "close shortly" may be considered to be five hours or more or the time may be ignored completely and the message may be sent to the user asking if the business should be marked closed publicly regardless of the time using one of the on-premises sign 200, mobile app 410 and / or web platform 420.

[0124] If a user indicates the business should be marked closed, a status of closed will be sent to the designated display platforms. A User may optionally choose to enter a status message, which will also be sent to the designated display platforms, who may choose to display the status message or ignore the status message and optionally craft their own status message.

[0125] If the status of closed is being sent prior to the time the Business is scheduled to be closed, a status message of "closed early" or similar will be sent to the display platforms. If the status of closed is being sent after the time the Business is scheduled to be closed, a status message of "closed late" or similar may be sent to the designated display platforms.

[0126] Upon a business status being set to closed, if the input was not from the physical sign and the physical sign is not currently displaying a status of closed, the display on the physical Sign will be adjusted to display a status of closed.

[0127] If a business is not marked with a status of closed and the time is passed when the business is scheduled to close, regardless of any inputs being received, the user will be asked when the business will be closed. The user may choose the option indicating the business is closed now 821, in which case the status of closed will be sent to the designated display platforms 822 and the physical sign (if it is not showing a status ofAttorney Docket No. OWNS 200002W002 closed) or the user may choose the option indicating the business will close at a designated time, in which case a status message of "open late", "closing soon", or similar will be sent to the designated display platforms. Status messages such as this may also be sent to the physical Sign for display.

[0128] Some embodiments of the present disclosure include a system for updating and displaying business operating status, including a signal generation mechanism configured to generate an activation signal indicative of a business operating status. Embodiments may also include a data communication network operatively connected to the signal generation mechanism.

[0129] Some example embodiments also include at least a server operatively connected to the data communication network and configured to receive the activation signal from the signal generation mechanism via the data communication network. Some example embodiments also include update a stored business operating status based on the received activation signal. Some example embodiments also include transmit the updated business operating status. Some example embodiments also include a data display device operatively connected to the server and configured to receive the updated business operating status from the server. Some example embodiments also include display the updated business operating status.

[0130] In some example embodiments, the signal generation mechanism includes a physical button located at the business premises. In some example embodiments, the signal generation mechanism includes a virtual button integrated with an Enterprise Resource Planning (ERP) system configured to send an active status signal when the ERP system may be in use, indicating the business may be open. Some example embodiments also include send no signal when the ERP system may be not in use, indicating the business may be closed.

[0131] In some example embodiments, the signal generation mechanism includes a door sensor configured to automatically send an open status signal when the door may be opened and / or unlocked.

[0132] Some example embodiments also include automatically send a closed status signal when the door may be closed and / or locked. In some example embodiments, theAttorney Docket No. OWNS 200002W002 signal generation mechanism is further configured to prompt for a closing timeline, allowing input of a predetermined time period before the business status changes to closed. In some example embodiments, the server is further configured to initiate a countdown based on the predetermined time period. Some example embodiments also include automatically updating the business operating status to closed when the countdown reaches zero. In some example embodiments, the data display device includes a plurality of third-party platforms, each configured to display the updated business operating status.

[0133] Some example embodiments of the present disclosure also include a method for updating and displaying business operating status, including receiving, at a server, an activation signal indicative of a business operating status via a data communication network. In some example embodiments, the activation signal may be generated by a signal generation mechanism selected from a group including a physical button located at the business premises.

[0134] Some example embodiments also include a virtual button integrated with an Enterprise Resource Planning (ERP) system. Some example embodiments also include a door sensor configured to automatically detect door opening / door unlocking and door closing / door locking. Some example embodiments also include a software based activation mechanism on a business computing device. Some example embodiments also include updating, by the server, a stored business operating status based on the received activation signal. Some example embodiments also include transmitting, by the server, the updated business operating status to a data display device. Some example embodiments also include displaying, by the data display device, the updated business operating status.

[0135] In some example embodiments, the method includes prompting, by the signal generation mechanism, for a closing timeline input. Some example embodiments may also include receiving a predetermined time period for the closing timeline. Some example embodiments also include initiating a countdown based on the predetermined time period.

[0136] Some example embodiments also include when the signal generation mechanism may be the virtual button integrated with the ERP system, the method mayAttorney Docket No. OWNS 200002W002 include sending an active status signal when the ERP system may be in use, indicating the business may be open.

[0137] Some example embodiments also include sending no signal when the ERP system may be not in use, indicating the business may be closed.

[0138] According to some example embodiments, a system for updating and displaying a business operating status indicator comprises: a signal generation mechanism configured to generate an on-premises activity signal indicative of a business operating status at a business premises; a data communication network operatively connected to the signal generation mechanism; at least one server operatively connected to the data communication network and the at least one server configured to: receive the on-premises activity signal from the signal generation mechanism via the data communication network, update a stored business operating status indicator based on the received on-premises activity signal, and transmit the updated business operating status indicator to one or more external display devices operatively connected to the server; and the data display configured to: receive the updated business operating status indicator from the server, and display the updated business operating status indicator.

[0139] According to some example embodiments, a method for updating and displaying a business operating status indicator comprises: receiving, at a server, an onpremises activity signal indicative of a business operating status of a business premises via a data communication network, the on-premises activity signal generated by a signal generation mechanism including one or more of: a manually operated physical button located at the business premises; a virtual button integrated with an Enterprise Resource Planning (ERP) system; a business premises door sensor configured to automatically detect a business premise door opening / unlocking and closing / locking; and a softwarebased activity detection mechanism configured to operate on an on-premises business computing device; updating, by the server, a stored business operating status indicator based on the received on-premises activity signal; transmitting, by the server, the updated business operating status indicator to a data display device; and displaying, by the data display device, the updated business operating status indicator.Attorney Docket No. OWNS 200002W002

[0140] According to some example embodiments, a device for displaying and communicating a business operating status indicator indicative of the business operating status at a business premises comprises: a housing; a display area integrated with the housing, the display area configured to alternately show an "open" and a "closed" status, wherein "closed" status displays one of the word "closed" or a word "open" is not illuminated or not displayed; a switch mechanism integrated with the housing, the switch mechanism having at least two positions, where a first position displays "open" on the display area and a second position displays "closed" on the display area; a power interface configured to connect to a power source; a control unit disposed within the housing and operatively connected to the switch mechanism and the display area, the control unit configured to control the display area to display "closed", or "open" in response to an actuation of the switch mechanism; a communication module disposed within the housing and operatively connected to the control unit, the communication module configured to perform one or more of: establish a wired or wireless connection with one or more remote servers associated with one or more third-party listing websites or one or more third-party website applications; and transmit an "open" signal to the one or more remote servers when the switch mechanism is actuated to the first position; transmit a "closed" signal to the one or more remote servers when the switch mechanism is actuated to the second position; wherein the device is configured to simultaneously change the display area and trigger a transmission of a corresponding business operating status indicator to the one or more remote servers.

[0141] According to some example embodiments, a computer-implemented method of operating as an intermediary server to receive and relay business operating status information to a plurality of systems, websites, and / or application, the business's operating status information including scheduled operating hours, and a current operating status, and a business operating status qualifier message, and the method comprises: the intermediary server receiving an on-premises activity signal associated with the business operating status information from a device, a physical button, a virtual button, or one or more sensors located at a business premises, or a user input device; updating, by the intermediate server, a stored business operating status indicator based on the received on-Attorney Docket No. OWNS 200002W002 premises activity signal; transmitting, by the intermediate server, the updated business operating status indicator to one or more business directories and business website host sites; displaying, by a data display device operatively connected to the one or more business directories and business website host sites the updated business operating status indicator.

[0142] Some example embodiments of the present disclosure also include a computer program product for updating and displaying business operating status, the computer program product including a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to perform a method including receiving an activation signal indicative of a business operating status via a data communication network.

[0143] In some example embodiments, the activation signal may be generated by a signal generation mechanism selected from a group including a physical button located at the business premises, a virtual button integrated with an Enterprise Resource Planning (ERP) system, and a door sensor configured to automatically detect door opening / unlocking and closing / locking, or other sensors designed to detect when customers are present at the business.

[0144] Some example embodiments include a software-based activation mechanism on a business computing device. Some example embodiments also include updating a stored business operating status based on the received activation signal. Some example embodiments also include transmitting the updated business operating status to a data display device. Some example embodiments include causing the data display device to display the updated business operating status.

[0145] In some example embodiments, the method may include prompting for a closing timeline input. Some example embodiments also include receiving a predetermined time period for the closing timeline. Some example embodiments also include initiating a countdown based on the predetermined time period. Some example embodiments also include automatically updating the business operating status to closed when the countdown reaches zero.Attorney Docket No. OWNS 200002W002

[0146] In some example embodiments, the method may include storing scheduled business operating hours. Some example embodiments also include comparing the received activation signal with the scheduled business operating hours. Some example embodiments also include generating a status qualifier based on the comparison, the status qualifier being one of "open early", "open late", "opening late", "closing late", "closing early", "closed early", or similar phrases used to indicate opening or closing differently than expected based on operating hours. Some example embodiments also include transmitting the status qualifier along with the updated business operating status.

[0147] In some example embodiments, the method may include detecting a plurality of third-party platforms configured to display the business operating status. Some example embodiments also include transmitting the updated business operating status to each of the detected plurality of third- party platforms. Some example embodiments also include when the signal generation mechanism may be the virtual button integrated with the ERP system; the method may include monitoring usage of the ERP system. Some example embodiments also include sending an active status signal when the ERP system may be detected to be in use, indicating the business may be open. Some example embodiments also include sending no signal when the ERP system may be detected to be not in use, indicating the business may be closed.

[0148] Some example embodiments, when the business is marked closed, automatically powering down all linked loT devices, like sound system and lights.

[0149] Some example embodiments include automatically updating the availability of a business in systems for food delivery and / or transactional web based applications, such as UBER EATS, DOORDASH, or service scheduling platforms to prevent customers from placing food orders when a business is closed.

[0150] Some example embodiments include using employee presence detection systems, e.g., badge scan, Near Field Communication (NFC) scanning, biometric scanning, etc.,) as an automatic business operational status trigger and then pushing / communicating the automatic business operational status to multiple public facing channels in real-time.Attorney Docket No. OWNS 200002W002

[0151] Some example embodiments use sensor data, or data downloaded from external sources to determine a current number or business level of customers in a business premises location and then, automatically displaying that information visually, e.g., using colors or patterns, on the business sign such that customers driving up or passing by can determine how long the wait may be. Some example embodiments estimate an actual wait time based on a variety of sources, including the wait times for the most recently processed transactions, and display that information visually on the sign such that customers driving up or passing by can determine how long the wait may be.

[0152] According to some example embodiments, the accuracy of hours on other third- party sites is monitored and are automatically flagged when mismatches occur. Some example embodiments, notify the business premises operator to correct and / . or the system performs an auto correct process to correct the accuracy of the business operating hours displayed on the other third-party sites.

[0153] The methods illustrated throughout the specification, may be implemented in a computer program product that may be executed on a computer. The computer program product may comprise a non-transitory computer-readable recording medium on which a control program is recorded, such as a disk, hard drive, or the like. Common forms of non-transitory computer-readable media include, for example, floppy disks, flexible disks, hard disks, magnetic tape, or any other magnetic storage medium, CD-ROM, DVD, or any other optical medium, a RAM, a PROM, an EPROM, a FLASH-EPROM, or other memory chip or cartridge, or any other tangible medium from which a computer can read and use.

[0154] Alternatively, the method may be implemented in transitory media, such as a transmittable carrier wave in which the control program is embodied as a data signal using transmission media, such as acoustic or light waves, such as those generated during radio wave and infrared data communications, and the like.

[0155] This disclosure, and the example embodiments described herein, finds significant industrial applications across various sectors. In retail, it enables stores to communicate real-time operating hours, improving customer service and foot traffic management. Restaurants can use it to indicate immediate seating availability or kitchenAttorney Docket No. OWNS 200002W002 closure times. Service industries, such as banks or post offices, can update customers about branch operating hours or temporary closures. Manufacturing facilities can signal production line status to suppliers and distributors. Healthcare providers can communicate emergency room wait times or clinic availability. Event venues can update attendees about gate openings or early closures. The system's flexibility allows it to be adapted for any industry where communicating operational status is crucial for customer satisfaction and operational efficiency.

Claims

Attorney Docket No. OWNS 200002W002WHAT IS CLAIMED IS:

1. A system for updating and displaying a business operating status indicator, the system comprising: a signal generation mechanism configured to generate an on-premises activity signal indicative of a business operating status at a business premises; a data communication network operatively connected to the signal generation mechanism; at least one server operatively connected to the data communication network and the at least one server configured to: receive the on-premises activity signal from the signal generation mechanism via the data communication network, update a stored business operating status indicator based on the received on-premises activity signal, and transmit the updated business operating status indicator to one or more external display devices operatively connected to the server; and the data display configured to: receive the updated business operating status indicator from the server, and display the updated business operating status indicator.

2. The system of claim 1, wherein the signal generation mechanism is a manually operated physical button located at the business premises.

3. The system of claim 1, wherein the signal generation mechanism is a virtual button integrated with an Enterprise Resource Planning (ERP) system associated with the business premises, the ERP configured to: send the on-premises activity signal when the ERP system is in use, indicating the business is open, and send no on-premises activity signal when the ERP system is not in use, indicating the business is closed.Attorney Docket No. OWNS 200002W0024. The system of claim 1, wherein the signal generation mechanism comprises a door sensor configured to: automatically send a first on-premises activity signal indicating the business is open when the door is opened and / or the door is unlocked, and automatically send a second signal indicating the business is closed when the door is closed and / or the door is locked.

5. The system of claim 1, wherein the system is configured to prompt a user for a closing timeline input indicating a predetermined time period after which the business operating status indicator is changed to closed.

6. The system of claim 5, wherein the server is further configured to initiate a countdown based on the predetermined time period, and automatically update the business operating status indicator to closed when the countdown reaches zero.

7. The system of claim 1, wherein the data display device includes a plurality of third-party platforms, each of the third-party platforms are configured to display the updated business operating status indicator.

8. The system of claim 1, wherein the server is further configured to: store scheduled business operating hours of the business premises; compare an activity time associated with the received on-premises activity signal with the scheduled business operating hours, and; generate a status qualifier based on the comparison of the activity time associated with received on-premises activity signal with the scheduled business operating hours, the status qualifier being one of: "open early", "opened late", "opening late", "closing early", "closing early", "closed late", or substantively similar to one of: "open early", "opened late", "opening late", "closing early", "closing early", "closed late".Attorney Docket No. OWNS 200002W0029. The system of claim 1, the system further comprising: a data communication module configured to transmit the business operating status indicator to an intermediary server, wherein the intermediary server is configured to relay the business operating status to one or more remote servers associated with one or more third-party listing websites or third-party computer applications.

10. The system of claim 1, wherein the signal generation mechanism includes one or more of a motion sensor, a thermal imaging sensor, a power consumption monitor, a wifi network activity monitor, an acoustic sensor, and a computer vision system configured to detect business activity and generate the on-premises activity signal.

11. The system of claim 1, further comprising: a predictive analytics module configured to analyze historical business operation data and external factors to generate suggested status updates for confirmation by a business manager.

12. The system of claim 1, wherein the signal generation mechanism includes a voice- activated interface configured to receive a spoken command from a business operator and convert it into the activation signal.

13. The system of claim 1, further comprising a customer feedback interface configured to allow customers to confirm or dispute a displayed operating status, wherein disputed statuses trigger a provisional update until verified by the business manager.

14. The system of claim 1, further comprising an occupancy monitoring subsystem configured to determine current customer capacity, wait times, or next available appointment slots, and display such information along with the business operating status.Attorney Docket No. OWNS 200002W00215. The system of claim 1, wherein the data display device is further configured to allow customers to join a virtual queue or schedule a reservation in response to the displayed business operating status.

16. The system of claim 1, wherein the activation signal is generated based on a logical combination of inputs from two or more of a door sensor, an ERP system an occupancy sensor, and a manual input device.

10. A method for updating and displaying a business operating status indicator, the method comprising: receiving, at a server, an on-premises activity signal indicative of a business operating status of a business premises via a data communication network, the onpremises activity signal generated by a signal generation mechanism including one or more of: a manually operated physical button located at the business premises; a virtual button integrated with an Enterprise Resource Planning (ERP) system; a business premises door sensor configured to automatically detect a business premise door opening and / or door locking, and a business premise door closing and / or door locking; and a software-based activity detection mechanism configured to operate on an on-premises business computing device; updating, by the server, a stored business operating status indicator based on the received on-premises activity signal; transmitting, by the server, the updated business operating status indicator to a data display device; and displaying, by the data display device, the updated business operating status indicator.

11. The method of claim 10, further comprising:Attorney Docket No. OWNS 200002W002 the server prompting a user for a closing timeline input indicating a predetermined time period after which the business operating status indicator is changed to closed; the server receiving the predetermined time period for the closing timeline; the server initiating a countdown based on the predetermined time period; and the server automatically updating the business operating status indicator to closed when the countdown reaches zero.

12. The method of claim 11, further comprising: storing, at the server, scheduled business operating hours of the business premises; comparing an activity time associated with the received on-premises activity signal with the scheduled business operating hours; and generating a status qualifier based on the comparison of the activity time associated with on-premises activity signal with the scheduled business operating hours.

13. The method of claim 12, wherein the status qualifier is one of: "open early", "opened late", "opening late", "closing early", "closing early", "closed late", or substantively similar to one of: "open early", "opened late", "opening late", "closing early", "closing early", or "closed late",14. The method of claim 10, wherein the data display device includes a plurality of third-party platforms, and the method further comprises transmitting the updated business operating status indicator to each of the plurality of third-party platforms.

15. The method of claim 10, wherein when the signal generation mechanism is the virtual button integrated with the ERP system, and the method further comprises: sending the on-premises activity signal when the ERP system is in use, indicating the business is open; and not sending the on-premises activity signal when the ERP system is not in use, indicating the business is closed.Attorney Docket No. OWNS 200002W00216. The method of claim 10, further comprising: the server receiving, from one or more remote servers, a request from a customer to follow or subscribe to receive the business operating status indicator updates for the business premises; storing, by the server or the one or more remote servers, customer information data in a database and / or associated business subscription data in a database; receiving, by the server or the one or more remote servers, the business operating status indicator updates; identifying, by the server or the one or more remote servers, customers who have subscribed to business operating status indicator for the business premises; generating, by the server or the one or more remote servers, notification messages for the identified customers; and transmitting, by the server or the one or more remote servers, the notification messages to the identified customers, the notification messages including information about a current operating status of the business premises.

17. The method of claim 10, using a data communication module to transmit the business operating status indicator to an intermediary server, wherein the intermediary server relays the business operating status to one or more remote servers associated with one or more third-party listing websites or third-party computer applications.

18. A device for displaying and communicating a business operating status indicator indicative of the business operating status at a business premises the device comprising: a housing; a display area integrated with the housing, the display area configured to alternately show an "open" and a "closed" status, wherein "closed" status displays one of the word "closed" or a word "open" is not illuminated or not displayed; a switch mechanism integrated with the housing, the switch mechanism having at least two positions, where a first position displays "open" on the display area and a second position displays "closed" on the display area;Attorney Docket No. OWNS 200002W002 a power interface configured to connect to a power source; a control unit disposed within the housing and operatively connected to the switch mechanism and the display area, the control unit configured to control the display area to display "closed", or "open" in response to an actuation of the switch mechanism; a communication module disposed within the housing and operatively connected to the control unit, the communication module configured to perform one or more of: establish a wired or wireless connection with one or more remote servers associated with one or more third-party listing websites or one or more third-party website applications; and transmit an "open" signal to the one or more remote servers when the switch mechanism is actuated to the first position; transmit a "closed" signal to the one or more remote servers when the switch mechanism is actuated to the second position; wherein the device is configured to simultaneously change the display area and trigger a transmission of a corresponding business operating status indicator to the one or more remote servers.

19. The device of claim 18, further comprising: a second housing, wherein the manual switch mechanism is a physical switch integrated with the second housing and operatively connected to the control unit within the device housing via a wired or wireless connection.

20. The device of claim 18, wherein the manual switch mechanism is a digital toggle switch implemented as a touchscreen user interface or a software button on an operatively connected computing device.

21. The device of claim 18, wherein the communication module is configured to transmit the "open" signal or the "closed" signal directly to the one or more remote servers associated with the one or more third-party listing websites or one or more third-party website applications.Attorney Docket No. OWNS 200002W002 l ' l. The device of claim 18, wherein the communication module is configured to transmit the "open" signal and the "closed" signal to an intermediary server, wherein the intermediary server is configured to relay the "open" signal and the "closed" signal to the one or more remote servers associated with one or more third-party listing websites and / or third-party website applications.

23. A computer-implemented method of operating as an intermediary server to receive and relay business operating status information to a plurality of systems, websites, and / or application, the business's operating status information including scheduled operating hours, and a current operating status, and a business operating status qualifier message, the method comprising: the intermediary server receiving an on-premises activity signal associated with the business operating status information from a device, a physical button, a virtual button, or one or more sensors located at a business premises, or a user input device; updating, by the intermediate server, a stored business operating status indicator based on the received on-premises activity signal; transmitting, by the intermediate server, the updated business operating status indicator to one or more business directories and business website host sites; displaying, by a data display device operatively connected to the one or more business directories and business website host sites the updated business operating status indicator.

24. The method of claim 23, wherein the method of operating as an intermediary server to receive and relay business operating status information includes one or more of Application Programming Interface (API), Software Development Kit (SDK), or other method of transmitting information between servers.Attorney Docket No. OWNS 200002W00225. The method of claim 23, wherein the method of sending business information includes an Application Programming Interface (API), Software Development Kit (SDK), or other method of transmitting information between servers.

26. The method of claim 23 wherein the intermediary server generates the business status qualifier message based on the business's current operating status compared to a business's scheduled operating hours.

27. The method of claim 23, wherein the intermediary server notifies a manager of the business premises when a comparison of the local time to the business's scheduled operating hours and the current operating status of the business premises is incorrect.

28. The method of claim 23, wherein a user associated with an operation of the business premises directly inputs the business operating status information through an interface provided by the intermediary server, the inputted business operating status information overriding a latest business information provided by a device, physical button, virtual button, or sensors located at the business premises.

29. The method of claim 23, wherein the one or more business directories include APPLE MAPS, GOOGLE LOCAL, and YELP, and the one or more business website host sites includes WIX, SQUARESPACE, and SHOPIFY, and other websites, apps, and systems configured to presenting a business's operating status and / or operating hours to users of the other websites, apps, and systems.

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