Waybill time-limit upgrade method, related device and storage medium

Abstract

The present application discloses a method for upgrading the timeliness of a waybill, a related device and a storage medium. The embodiment of the present application obtains the order sent by the sender user and extracts the timeliness information related to the timeliness in the order to obtain the first timeliness characteristic information, and then obtains the complaint combination information affecting the user complaint in the order according to the first timeliness characteristic information. Since the complaint combination information can be used to determine the relevance of the user complaint, and then reflect the timeliness requirements of the recipient user for the order, the recipient users who have requirements for the timeliness of the order can be accurately obtained, and the orders of such recipient users who have requirements for the timeliness of the order are upgraded, and the recipient users who have requirements for the timeliness of the order are provided with the opportunity to upgrade the timeliness of the waybill corresponding to the order, so that the needs of users who have requirements for timeliness can be met, the rationality of order transportation is improved, and the user complaint rate can be reduced at the same time.

Description

Technical Field

[0001] The present application relates to the field of logistics technology, and in particular to a waybill timeliness upgrade method, related devices and storage media. Background Art

[0002] With the progress of the times and the rapid development of society, the rapid development of e-commerce logistics is already changing our way of life. Consumers have higher and higher requirements for the quality of life. In daily life, consumers' demand for food types is becoming more and more abundant. Due to the large land area of ​​our country, the challenges of logistics distribution are also increasing.

[0003] Timeliness has always been a major concern in the logistics field. Today, the logistics field is developing rapidly, and different timeliness products are emerging one after another. Since there is timeliness, it is divided into fast and slow. Different timeliness types correspond to different promised delivery times. The promotion of the concept of timeliness has a great effect on reducing the number of timeliness complaints and making users more aware of timeliness products. This is particularly important. In addition, at this stage, once the express is successfully collected and enters the transit link, it is difficult to manually intervene to change the timeliness. If the recipient user wants to modify the timeliness type, it is very complicated and cannot meet the recipient's requirements for timeliness. Summary of the invention

[0004] The embodiments of the present application provide a waybill timeliness upgrade method, related devices and storage media, which meet the needs of users who have requirements on timeliness.

[0005] On the one hand, an embodiment of the present application provides a method for upgrading the timeliness of a waybill, the method comprising:

[0006] Get the express delivery order from the sender;

[0007] Extracting the timeliness information in the order to obtain first timeliness characteristic information;

[0008] Based on the first timeliness characteristic information, obtaining complaint combination information in the order that affects user complaints;

[0009] According to the complaint combination information, the time limit of the waybill corresponding to the order is upgraded.

[0010] In some embodiments, the timeliness upgrade of the waybill corresponding to the order according to the complaint combination information includes:

[0011] Determine whether to send a time limit upgrade suggestion to the recipient user based on the complaint combination information;

[0012] If yes, a time-limit upgrade suggestion is sent to the receiving user;

[0013] Obtaining feedback information from the receiving user;

[0014] If the feedback information is to confirm the time limit upgrade, the time limit of the waybill corresponding to the order is upgraded, and a new waybill corresponding to the order is generated.

[0015] In some embodiments, judging whether to send a time limit upgrade suggestion to a recipient user according to the complaint combination information includes:

[0016] Determining whether the complaint combination information matches the preset complaint combination information;

[0017] If there is a match, a timeliness upgrade suggestion is sent to the recipient user.

[0018] In some embodiments, before determining whether the complaint combination information matches the preset complaint combination information, the method further includes:

[0019] Acquire a first sample data set, where the first sample data set includes second time-effect characteristic information;

[0020] According to the second timeliness characteristic information, the preset complaint combination information is obtained.

[0021] In some embodiments, the complaint combination information is complaint ratio combination information, and obtaining the preset complaint combination information according to the second timeliness characteristic information includes:

[0022] Combining the second aging characteristic information to obtain aging characteristic combination information;

[0023] Calculate the user complaint ratio value corresponding to each time-efficiency feature combination information according to the time-efficiency feature combination information;

[0024] According to the user complaint ratio value, the timeliness feature combination information is screened to obtain preset complaint ratio combination information.

[0025] In some embodiments, obtaining the preset complaint combination information according to the second timeliness characteristic information includes:

[0026] The timeliness feature type data is input into the timeliness upgrade model, and preset complaint combination information is output.

[0027] In some embodiments, before inputting the timeliness feature type data into the timeliness upgrade model and outputting preset complaint combination information, the method further includes:

[0028] Acquire a second sample data set, where the second sample data set includes third time-sensitivity feature information;

[0029] The second sample data set is input into a preset network model for training to generate a preset time-based upgrade model.

[0030] In some embodiments, the method further comprises:

[0031] The method further comprises:

[0032] Acquire a third sample data set, where the third sample data set includes fourth aging characteristic information;

[0033] Inputting the third sample data set into the preset time-based upgrade model for verification to generate verification data;

[0034] The preset time-based upgrade model is iteratively upgraded according to the verification data.

[0035] On the other hand, an embodiment of the present application provides a waybill timeliness upgrade device, the waybill timeliness upgrade device comprising:

[0036] A first acquisition unit is used to acquire an order for express delivery from a sender user;

[0037] A first extraction unit, configured to extract the timeliness information in the order to obtain first timeliness characteristic information;

[0038] A second acquisition unit, configured to acquire complaint combination information in the order that affects user complaints based on the first timeliness characteristic information;

[0039] The first upgrading unit is used to upgrade the timeliness of the waybill corresponding to the order according to the complaint combination information.

[0040] In some embodiments, the first upgrading unit comprises:

[0041] A first judgment unit is used to judge whether to send a time limit upgrade suggestion to the recipient user according to the complaint combination information;

[0042] A first sending unit, configured to send a timeliness upgrade suggestion to the receiving user if yes;

[0043] A second obtaining unit, configured to obtain feedback information from the receiving user;

[0044] The second upgrading unit and the first generating unit are used to upgrade the timeliness of the waybill corresponding to the order and generate a new waybill corresponding to the order if the feedback information is to confirm the timeliness upgrade.

[0045] In some embodiments, the first determining unit includes:

[0046] The second judgment unit is used to judge whether the complaint combination information matches the preset complaint combination information

[0047] The second sending unit is used to send a timeliness upgrade suggestion to the recipient user if there is a match.

[0048] In some embodiments, the waybill timeliness upgrade device further includes:

[0049] A third acquisition unit, configured to acquire a first sample data set, wherein the first sample data set includes second aging characteristic information;

[0050] The fourth acquisition unit is used to acquire the preset complaint combination information according to the second time characteristic information.

[0051] In some embodiments, the complaint combination information is complaint ratio combination information, and the fourth acquisition unit is specifically used to:

[0052] Combining the second aging characteristic information to obtain aging characteristic combination information;

[0053] Calculate the user complaint ratio value corresponding to each time-efficiency feature combination information according to the time-efficiency feature combination information;

[0054] According to the user complaint ratio value, the timeliness feature combination information is screened to obtain preset complaint ratio combination information.

[0055] In some embodiments, the fourth acquisition unit is specifically used to:

[0056] The second timeliness characteristic information is input into the timeliness upgrade model, and preset complaint combination information is output.

[0057] In some embodiments, the waybill timeliness upgrade device further includes:

[0058] A fifth acquisition unit, configured to acquire a second sample data set, wherein the second sample data set includes third aging characteristic information;

[0059] The training unit and the second generating unit are used to input the second sample data set into a preset network model for training to generate a preset time-based upgrade model.

[0060] In some embodiments, the waybill timeliness upgrade device further includes:

[0061] A sixth acquisition unit, configured to acquire a third sample data set, wherein the third sample data set includes fourth aging characteristic information;

[0062] The first input unit and the second generation unit are used to input the third sample data set into the preset time-based upgrade model for verification, and generate verification data;

[0063] The third upgrading unit is used to iteratively upgrade the preset time-based upgrading model according to the verification data.

[0064] On the other hand, an embodiment of the present application provides a computer device, wherein the waybill timeliness upgrade device comprises:

[0065] one or more processors;

[0066] Memory; and

[0067] One or more applications, wherein the one or more applications are stored in the memory and configured to be executed by the processor to implement the waybill timeliness upgrade method.

[0068] On the other hand, an embodiment of the present application provides a computer-readable storage medium, in which a computer program is stored. The computer program is suitable for loading by a processor to execute the method for upgrading the time limit of the waybill.

[0069] The embodiment of the present application obtains the order sent by the sender user and extracts the timeliness information related to the timeliness in the order to obtain the first timeliness characteristic information, and then obtains the complaint combination information that affects the user complaint in the order according to the first timeliness characteristic information. Since the complaint combination information can be used to determine the relevance of the user complaint, and then reflect the recipient user's requirement for the timeliness of the order, the recipient users who have requirements for the timeliness of the order can be accurately obtained, and the timeliness of the orders of such recipient users who have requirements for the timeliness of the order can be upgraded, and the recipient users who have requirements for the timeliness of the order can be provided with the option of upgrading the timeliness of the waybill corresponding to the order. In this way, the needs of users who have requirements for timeliness can be met, the rationality of order transportation is improved, and the user complaint rate can be reduced. BRIEF DESCRIPTION OF THE DRAWINGS

[0070] The technical solution and other beneficial effects of the present application will be made apparent by describing in detail the specific implementation methods of the present application in conjunction with the accompanying drawings.

[0071] Figure 1 A schematic diagram of a scenario of a waybill timeliness upgrade system provided in an embodiment of the present application;

[0072] Figure 2 A schematic diagram of an embodiment of a method for upgrading the timeliness of a waybill provided in an embodiment of the present application;

[0073] Figure 3 This is a schematic diagram of an embodiment of the process of step 204 in an embodiment of the present invention;

[0074] Figure 4 This is a schematic diagram of an embodiment of the flowchart of step 301 in an embodiment of the present invention;

[0075] Figure 5 This is a schematic diagram of an embodiment of the flowchart of step 401 in an embodiment of the present invention;

[0076] Figure 6 This is a schematic diagram of an embodiment of the flowchart of step 502 in an embodiment of the present invention;

[0077] Figure 7 A schematic diagram of an embodiment of a flow chart of a method for training a preset time-based upgrade model provided in an embodiment of the present invention;

[0078] Figure 8 A schematic flow chart of an embodiment of a method for iteratively upgrading a preset time-based upgrade model provided in an embodiment of the present invention;

[0079] Fig. 9 A schematic diagram of the structure of a computer device provided in an embodiment of the present invention;

[0080] Fig.10 It is a schematic structural diagram of another embodiment of the waybill timeliness upgrade device provided in an embodiment of the present invention. DETAILED DESCRIPTION

[0081] The technical solutions in the embodiments of the present application will be described clearly and completely below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, rather than all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those skilled in the art without creative work are within the scope of protection of the present application.

[0082] In the description of the present application, it should be understood that the terms "center", "longitudinal", "lateral", "length", "width", "thickness", "up", "down", "front", "back", "left", "right", "vertical", "horizontal", "top", "bottom", "inside", "outside", "clockwise", "counterclockwise" and the like indicate positions or positional relationships based on the positions or positional relationships shown in the accompanying drawings, and are only for the convenience of describing the present application and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore cannot be understood as a limitation on the present application. In addition, the terms "first" and "second" are only used for descriptive purposes, and cannot be understood as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Therefore, the features defined as "first" and "second" may explicitly or implicitly include one or more of the features. In the description of the present application, the meaning of "multiple" is two or more, unless otherwise clearly and specifically defined.

[0083] In the description of this application, it should be noted that, unless otherwise clearly specified and limited, the terms "installed", "connected", and "connected" should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection, an electrical connection, or mutual communication; it can be a direct connection, or an indirect connection through an intermediate medium, it can be the internal connection of two elements or the interaction relationship between two elements. For ordinary technicians in this field, the specific meanings of the above terms in this application can be understood according to specific circumstances.

[0084] In the present application, unless otherwise clearly specified and limited, a first feature being "above" or "below" a second feature may include that the first and second features are in direct contact, or may include that the first and second features are not in direct contact but are in contact through another feature between them. Moreover, a first feature being "above", "above" and "above" a second feature includes that the first feature is directly above and obliquely above the second feature, or simply indicates that the first feature is higher in level than the second feature. A first feature being "below", "below" and "below" a second feature includes that the first feature is directly below and obliquely below the second feature, or simply indicates that the first feature is lower in level than the second feature.

[0085] The disclosure below provides many different embodiments or examples to realize the different structures of the present application. In order to simplify the disclosure of the present application, the parts and settings of specific examples are described below. Of course, they are only examples, and the purpose is not to limit the present application. In addition, the present application can repeat reference numbers and / or reference letters in different examples, and this repetition is for the purpose of simplification and clarity, which itself does not indicate the relationship between the various embodiments and / or settings discussed. In addition, the various specific processes and material examples provided by the present application, but those of ordinary skill in the art can appreciate the application of other processes and / or the use of other materials.

[0086] The present application provides a method for upgrading the timeliness of a waybill, a related device and a storage medium, which are described in detail below.

[0087] like Figure 1 As shown, it is a scene diagram of the waybill time-limit upgrade system provided in an embodiment of the present application. The waybill time-limit upgrade system may include multiple terminals 100 and servers 200. The terminals 100 and the servers 200 are connected via a network. The server 200 is integrated with a waybill time-limit upgrade device, such as Figure 1 The terminal 100 can access the server 200.

[0088] In the embodiment of the present invention, the server 200 is mainly used to obtain orders for express delivery from sender users; extract the timeliness information in the order to obtain first timeliness characteristic information; based on the first timeliness characteristic information, obtain complaint combination information in the order that affects user complaints; and according to the complaint combination information, upgrade the timeliness of the waybill corresponding to the order.

[0089] In the embodiment of the present invention, the server 200 may be an independent server, or a server network or server cluster composed of servers. For example, the server 200 described in the embodiment of the present invention includes but is not limited to a computer, a network terminal, a single network server, a plurality of network server sets or a cloud server composed of a plurality of servers. Among them, the cloud server is composed of a large number of computers or network servers based on cloud computing. In the embodiment of the present invention, communication between the server and the terminal can be achieved through any communication method, including but not limited to mobile communication based on the 3rd Generation Partnership Project (3GPP), Long Term Evolution (LTE), Worldwide Interoperability for Microwave Access (WiMAX), or computer network communication based on TCP / IP Protocol Suite (TCP / IP), User Datagram Protocol (UDP), etc.

[0090] It is understandable that the terminal 100 used in the embodiment of the present invention may be a device including both receiving and transmitting hardware, that is, a device having receiving and transmitting hardware capable of performing two-way communication on a two-way communication link. Such a terminal may include: a cellular or other communication device having a single-line display or a multi-line display or a cellular or other communication device without a multi-line display. The specific terminal 100 may be a desktop terminal or a mobile terminal, and the terminal 100 may also be a mobile phone, a tablet computer, a laptop computer, etc.

[0091] Those skilled in the art will understand that Figure 1 The application environment shown in the figure is only one application scenario of the present application solution and does not constitute a limitation on the application scenario of the present application solution. Other application environments may also include Figure 1 More or fewer terminals, or server network connection relationships shown in, for example Figure 1Only one server and two terminals are shown. It can be understood that the waybill timeliness upgrade system can also include one or more other servers, and / or one or more terminals connected to the server network, which is not specifically limited here.

[0092] In addition, if Figure 1 As shown, the waybill timeliness upgrade system may further include a memory 300 for storing data, such as order data or waybill data, for example, timeliness upgrade data when the waybill timeliness upgrade system is running.

[0093] It should be noted that Figure 1 The scenario diagram of the waybill time limit upgrade system shown is merely an example. The waybill time limit upgrade system and scenario described in the embodiment of the present invention are intended to more clearly illustrate the technical solution of the embodiment of the present invention, and do not constitute a limitation on the technical solution provided by the embodiment of the present invention. A person of ordinary skill in the art can appreciate that with the evolution of the waybill time limit upgrade system and the emergence of new business scenarios, the technical solution provided by the embodiment of the present invention is equally applicable to similar technical problems.

[0094] The embodiment of the present application provides a method for upgrading the timeliness of a waybill, which includes: obtaining an order for a sender to send a courier; extracting the timeliness information in the order to obtain first timeliness characteristic information; based on the first timeliness characteristic information, obtaining complaint combination information in the order that affects user complaints; and upgrading the timeliness of the waybill corresponding to the order according to the complaint combination information. The following are detailed descriptions. Please refer to Figures 2 to 10 , Figure 2 A schematic flow chart of an embodiment of a method for upgrading the timeliness of a waybill provided in an embodiment of the present application, wherein the method for upgrading the timeliness of a waybill includes:

[0095] 201. Obtain an order for express delivery from a sender user.

[0096] The sender user is the user who sends the express. The sender user can place an express order on the express ordering platform. Generally, the express ordering process includes: user placing an order, confirming the order, collecting the order, allocating the order and shipping the order.

[0097] In some embodiments of the present application, there are two ways to obtain the express delivery order of the sender user. One is to obtain the express delivery order matched in the user's shopping order from the shopping platform, and the express delivery order is the express delivery order of the sender user. The other way is for the sender user to place an express delivery order through a preset logistics platform. At this time, after the express delivery order is completed, an order for the sender user to send the express delivery is generated. Among them, the preset method corresponding to the logistics platform may include an independent application express delivery order platform, a WeChat public account express delivery order platform, and a website express delivery order platform, which are not limited here.

[0098] In some embodiments of the present application, after obtaining the express delivery order from the sender user, a step of confirming the order may also be included, that is, confirming the validity of the order. Specifically, after obtaining the express delivery order from the sender user, the data information of the order is confirmed. The confirmation content mainly includes whether the delivery address filled in by the sender user is real and valid, and the relevant conditions of the commodity delivery. The main operation of confirming the validity and invalidity of the express delivery order from the sender user is to process. Invalid orders can be directly canceled. If the express delivery order from the sender user has been confirmed, the subsequent step 202 can be performed.

[0099] 202. Extract the timeliness information in the order to obtain first timeliness characteristic information.

[0100] When the sender places an express order, the sender needs to fill in the corresponding waybill information in the order, where the waybill information may include the recipient's personal information, recipient address, recipient contact number, sender's personal information, sender address, sender phone number, details of the items sent, weight and other related information as well as time-sensitive products, and each waybill has only one waybill number. The sender / recipient can use this number to track / query the goods. The waybill is the receipt when the recipient signs for the goods, and is also the receipt for the sender's claim (if there is any loss of goods).

[0101] Since the needs of each user are different, each waybill will select different time-sensitive products according to specific needs. For example, the first user needs to send an ID card to his family. The family member forgot his ID card when he left his hometown, but now he has received a temporary notice from the company that he needs to take a plane to go on a business trip. Therefore, in this situation, the first user needs to choose a high-time-sensitive product to transport the order in a high-time manner. The second user purchased some reserve cleaning products online. Since there are still some cleaning products at home that can be used for a period of time, the delivery requirements of the reserve cleaning products purchased online are not high. Therefore, in this situation, the second user can choose a low-time-sensitive product to transport the order in an ordinary manner, thereby reducing some freight costs. It can be found that the user's demand for different time-sensitive types can be preliminarily judged according to the type of consignment.

[0102] Specifically, the timeliness types may include low timeliness type (abbreviated as L) and high timeliness type (abbreviated as H). The main difference between the timeliness types lies in the selection of different transportation distribution methods, distribution time node configurations and distribution modes, which are all factors affecting the timeliness gradient. For example, the transportation distribution methods include air transportation methods, land distribution methods, and water distribution methods. Among them, the land distribution methods can include high-speed rail, motor vehicles, trains, cars and other distribution methods.

[0103] On the other hand, the delivery time node configuration is generally to set the time node for the courier to pick up the package. For example, when the sender places an order at 6 pm, the courier can be set to pick up the package before 12 pm on the same day, before 12 pm the next day, and other time nodes. The delivery mode includes scheduled delivery, processing delivery, quantitative delivery, scheduled quantitative delivery, flexible delivery, centralized delivery, etc. For example, in the scheduled delivery mode, the delivery time node is set to 8 pm. The packages that need to be delivered in the morning of the same day and the packages that are close to 8 pm are all delivered at 8 pm, but the delivery efficiency of the packages delivered in the morning of the same day is significantly reduced.

[0104] Therefore, the above factors can all affect the timeliness of logistics distribution. At the same time, different configurations and combinations of different methods of the above factors will form a variety of different timeliness gradients. For example, the combination of air transportation, the fastest pickup method and flexible delivery method is a high-efficiency logistics transportation method, or the combination of automobile transportation, next-day pickup method and scheduled delivery method is a low-efficiency type.

[0105] Furthermore, in the actual operation process, due to the large number of orders and large uncertainties, multiple different time-related time information in the order can be analyzed. Specifically, the time information in the order can include three types of information: sender user information, commodity delivery demand information, and recipient user information. Among them, the sender user information, the commodity delivery demand information, and the recipient user information include multiple reference information related to time, and multiple reference information related to time can be selected from the sender user information, the commodity delivery demand information, and the recipient user information as the first time feature information. Specifically, the sender user information includes the sender user type reference information, and the commodity delivery demand information can include time-sensitive type products, insurance, cross-regional type, value-added services, consignment type, unit area type and other reference information, and the recipient user information can include the behavior information of the recipient user on the network before a certain time point, and the behavior information can include whether there is insurance behavior, whether it is a monthly settlement customer, the proportion of time-sensitive type product receipts, whether there is a waybill click behavior on the e-commerce platform system, no detention behavior, time complaint behavior and other multiple reference information.

[0106] The correlation between the above-mentioned multiple reference information related to timeliness and timeliness is also different. Therefore, the extraction efficiency can be increased by selecting reference information with a strong correlation with timeliness. Specifically, the reference information in the sender's user information is mainly the sender's user type. It usually takes a period of time from the time the user places an order to the time the courier picks it up. Intervention is required during the time period from the order to the collection. Therefore, the collection time (that is, the time from the time the express order is placed to the time the courier picks it up) determines the possibility of implementing the plan, and merchants whose collection time is usually more than 1 hour are selected. Since the collection time of corporate merchants is relatively fixed, and they usually choose low-timeliness products for free shipping, the demand for timeliness upgrade is relatively large, so the main sender customer type is corporate merchant type.

[0107] On the other hand, the reference information in the commodity delivery demand information, among which insurance is a postal service with additional charges, which is used to deliver more valuable items, securities, parcels, etc. If lost, the postal and telecommunications department is responsible for compensation according to the insurance amount, and the value-added service mainly refers to providing personalized services beyond the routine while ensuring basic services. For example: after the basic service process in the store, provide membership services, door-to-door services, send greeting cards on holidays, place small combs and slippers in the fitting room, etc., and the consignment type is divided into ordinary consignment type and special consignment type. Among them, the special consignment type of goods mainly includes whether it is fresh or fragile. For example, when the goods to be sent are fresh goods, such goods need to ensure their freshness during the entire logistics process. Several reference information in the commodity delivery demand information are analyzed, and 4 reference information with high correlation with timeliness can be screened out, specifically insurance reference information, value-added service reference information, consignment type reference information, and unit area type reference information.

[0108] As for the reference information in the recipient user information, the express delivery generated by e-commerce currently occupies the main express delivery market. There are many types of e-commerce. Specifically, the e-commerce types include B2B type (business to business) and B2C type (business to user). Considering that B2B type waybills are often sent between large customers, the potential for timeliness upgrade of this part of waybills is relatively low. At present, only B2C waybills are considered, which are often e-commerce items. For these waybills, merchants usually choose low-time products for free shipping when placing orders, but the choice of time type has not been communicated with the recipient users. The time type has greater potential for upgrading. Several reference information of the recipient are analyzed, including the behavior information of the recipient users on the Internet before a certain time point. The behavior information can include whether there is insurance behavior, whether it is a monthly settlement customer, the proportion of time-sensitive type product receipts, whether there is a waybill click behavior on the e-commerce platform system, no detention behavior, time-sensitive complaint behavior, and other reference information. From this, multiple reference information with high correlation with time can be screened out, for example, it can include reference information on insurance behavior, whether there is a waybill click behavior on the e-commerce platform system, no detention behavior, and time-sensitive complaint behavior.

[0109] Among them, the customer groups with insurance records and customer groups that have generated relevant click records of receiving waybills on the e-commerce platform system, the proportion of high-timeliness and low-timeliness (HL) items in all their receipts, and the receipt of customer groups that have not generated the above customer behaviors are calculated. It can be seen that the proportion of H among customers with insurance records and customers who have generated relevant click records of waybills on the e-commerce platform system is much higher than L, which means that these customers have higher requirements for timeliness. If they choose low-timeliness products, they can be recommended to upgrade the timeliness. Then, customers who have been detained are mined. Such customers may not be sensitive to timeliness if they have been detained. Therefore, customers who have not been detained are mainly considered. And customers who have complained about timeliness are considered to have high requirements for timeliness. The receiving users can be divided into 4 customer sets according to the four reference information. The system is updated weekly and stores customers in the last three months for real-time calculation and model prediction after the system goes online.

[0110] 203. Based on the first timeliness characteristic information, obtain complaint combination information in the order that affects user complaints.

[0111] By analyzing the order information corresponding to the user complaints, we can obtain which time-limit feature information in these complained orders has the highest frequency of reference information. It can be understood that the reference information in the time-limit feature information with the highest frequency of occurrence will generate a corresponding high time-limit complaint value. Correspondingly, the higher the time-limit complaint ratio value, the higher the recipient user's requirements for the transportation timeliness of the order.

[0112] After extracting the timeliness information in the order in step 202, the first timeliness characteristic information obtained may include multiple reference information related to timeliness in the sender's user information, the product delivery demand information and the recipient's user information. Multiple reference information related to timeliness is usually the reason that affects the user's complaint, and the proportion of user complaints caused by multiple reference information related to timeliness and the combination of these reference information is also different. Therefore, the proportion of user complaints caused by multiple reference information related to timeliness and the combination of these reference information can be calculated, and this type of reference information and the combined reference information can be sorted according to the obtained complaint proportion value. This type of reference information and the type of reference information combination corresponding to the preset group with the highest complaint proportion value can be selected, so as to obtain the complaint combination information that affects user complaints in the order.

[0113] 204. Based on the complaint combination information, the time limit of the waybill corresponding to the order is upgraded.

[0114] The embodiment of the present application provides a method for upgrading the timeliness of a waybill, which includes: obtaining an order for a sender user to send a courier; extracting the timeliness information in the order to obtain the first timeliness characteristic information; based on the first timeliness characteristic information, obtaining the complaint combination information in the order that affects the user's complaint; and upgrading the timeliness of the waybill corresponding to the order according to the complaint combination information. The embodiment of the present application obtains the order sent by the sender user, and extracts the timeliness information related to the timeliness in the order to obtain the first timeliness characteristic information, and then obtains the complaint combination information in the order that affects the user's complaint according to the first timeliness characteristic information. Since the complaint combination information can be used to determine the relevance of the user's complaint, and then reflect the requirements of the recipient user for the timeliness of the order, the recipient user who has a demand for the timeliness of the order can be accurately obtained, and the order of such recipient users who have a demand for the timeliness of the order is upgraded, providing such recipient users who have a demand for the timeliness of the order with the opportunity to choose to upgrade the timeliness of the waybill corresponding to the order, so that the needs of users who have requirements for timeliness can be met, the rationality of order transportation is improved, and the user's complaint rate can be reduced at the same time.

[0115] In some embodiments of the present application, specifically, it is necessary to analyze the complaint combination information to determine whether the order has the possibility of needing to be upgraded in time. Figure 3 As shown, the timeliness upgrade of the waybill corresponding to the order is performed according to the complaint combination information, including:

[0116] 301. Determine whether to send a time limit upgrade suggestion to the recipient user based on the complaint combination information.

[0117] Based on the complaint combination information, determine whether to send a time-limit upgrade suggestion to the recipient user. Specifically, there are the following methods, such as Figure 4As shown, based on the complaint combination information, it is determined whether to provide the recipient with a recommendation for time-limit upgrade of the waybill corresponding to the order, including:

[0118] 401. Determine whether the complaint combination information matches the preset complaint combination information.

[0119] By comparing the complaint combination information with the preset complaint combination information, if the corresponding reference information combination types between the complaint combination information and the preset complaint combination information are the same, it is determined that the complaint combination information and the preset complaint combination information match. For example, the complaint combination information and the preset complaint combination information are both for corporate merchants, low-timeliness type products, insurance, value-added services, and waybill click behaviors generated on the e-commerce platform system, then it is judged that the complaint combination information and the preset complaint combination information match.

[0120] 402. If a match is found, a time limit upgrade suggestion is sent to the recipient user.

[0121] Specifically, when the complaint combination information that affects the user's complaint in the order successfully matches the preset complaint combination information, the recipient user is advised to upgrade the time limit.

[0122] 302. If yes, send a time limit upgrade suggestion to the recipient user.

[0123] Information about time limit upgrade suggestions can be sent to the recipient user. Specifically, the information can be sent on the ordering platform, or text messages can be sent to the recipient user, or manual telephone communication can be carried out. The specific sending of time limit upgrade suggestions can be carried out in at least one of a variety of ways, which are not limited here.

[0124] 303. Obtain feedback information from the recipient user.

[0125] 304. If the feedback information is to confirm the time limit upgrade, the time limit of the waybill corresponding to the order is upgraded, and a new waybill corresponding to the order is generated.

[0126] After obtaining the feedback information from the recipient user, identify the feedback information from the recipient user, confirm that the recipient user needs to upgrade the time limit of the waybill corresponding to the order and the specific matters of the time limit upgrade, and upgrade the order according to the needs of the recipient user. Specifically, modify the time limit type product of the order, for example, generate a new waybill corresponding to the order in the order.

[0127] In some embodiments, Figure 5 As shown, the complaint combination information is complaint ratio combination information. Before matching the complaint combination information affecting user complaints in the order with the preset complaint combination information, the method further includes:

[0128] 501. Obtain a first sample data set, where the first sample data set includes second time-effect feature information.

[0129] The first sample data set may be a collection of original order data samples corresponding to completed transportation, wherein the second timeliness feature has the same information content as the first timeliness feature, but corresponds to different order data samples.

[0130] 502. Obtain preset complaint combination information according to the second timeliness characteristic information.

[0131] In the first sample data set, the second timeliness characteristic information is the same as the first timeliness characteristic information, but the second timeliness characteristic information is obtained from the first sample data set. The preset complaint combination information can be obtained in the following way: In some embodiments, such as Figure 6 As shown, the complaint combination information is the complaint ratio combination information. According to the second timeliness characteristic information, the preset complaint combination information is obtained, including:

[0132] 601. Combine the second time-effect characteristic information to obtain time-effect characteristic combination information.

[0133] Since the order timeliness feature information affects the user's timeliness complaint with multiple different reference information, and the combination of multiple reference information will also produce different complaint ratio values ​​for user complaints, specifically, the multiple different reference information that affects the user's timeliness complaint may include mandatory reference information and non-mandatory reference information. For example, the mandatory reference information may include corporate merchants and low-timeliness waybills, and the non-mandatory reference information includes insurance, value-added services, consignment type, unit area, insurance behavior, waybill click behavior generated on the e-commerce platform system, no detention behavior, and timeliness complaint behavior. For all the reference information mentioned above, among the 10 reference information, the sender's customer is a corporate customer and the waybill is a low-timeliness waybill is mandatory reference information. Then, for the remaining 8 reference information, a total of multiple feature combination information can be obtained. For example, a certain feature combination information may be a feature combination information of corporate merchants, low-timeliness waybills, insurance required, and consignment type being special consignment goods.

[0134] 602. Calculate the user complaint ratio value corresponding to each time-effect feature combination information according to the time-effect feature combination information.

[0135] The complaint ratio can be calculated using the following formula:

[0136]

[0137] Where N iis the number of complaints screened out by the i-th reference information combination, n is the total number of combinations of all reference information, N is a specific combination, and M is the sum of the number of complaints of all reference information combinations. For example, assuming that there are 8 reference information combinations, a total of 2^8=256 combinations can be obtained, among which the number of complaints corresponding to the 100th (i.e., i=100) combination (N can be the combination corresponding to insurance, value-added services, and no detention behavior) is 500 (N i =500), the number of complaints for all combinations is 10000 (ie M = 10000).

[0138] 603. According to the user complaint ratio value, filter the timeliness feature combination information to obtain preset complaint ratio combination information.

[0139] By calculating the customer complaint ratio value corresponding to each feature combination information, and then sorting the corresponding customer complaint ratio values ​​in all feature combination information, the highest complaint ratio value type preset in the feature combination information can be selected as the rule combination type.

[0140] For example, select the six types of highest complaint ratio values ​​as the rule combination type. The following table shows the top 6 combinations of complaint ratios selected by training using data from a certain month:

[0141]

[0142] Taking combination 1 as an example, the delivery address is selected as the top 6 important unit areas, and the recipient user is a customer who has not been detained for three months. The 6 selected combinations are used as the rule combination types obtained by training.

[0143] In some embodiments, according to the timeliness characteristic type data, the preset complaint combination information is obtained, including:

[0144] The timeliness feature type data is input into the timeliness upgrade model, and preset complaint combination information is output.

[0145] In some embodiments, Figure 7 As shown, the preset time-based upgrade model needs to be trained in advance, including:

[0146] 701. Obtain a second sample data set, where the second sample data set includes third time-effect feature information.

[0147] The sample data set is a collection of several sample data. The second sample data can be the original order data corresponding to the completed transportation. The second sample data set includes various time-sensitive feature type data that affect the complaint ratio. The image sample data in the second sample data set can be collected through a data acquisition terminal, etc., or directly searched and obtained from an open original order database. The specific details are not limited here.

[0148] 702. Input the second sample data set into a preset network model for training to generate a preset time-based upgrade model.

[0149] Among them, the preset network model can be a convolutional neural network model (Convolutional Neural Network, CNN), specifically, for example, an EfficientNet network model.

[0150] In some embodiments, Figure 8 As shown in the figure, during the development of the time-based upgrade model, model training is very dependent on sample selection. Insufficient negative samples will result in poor prediction results; too many negative samples may lead to over-learning and overfitting; the distribution of some features changes with business or time, which may also cause the results of model training to shift. Therefore, when the prediction results of the model shift, the model needs to be iteratively upgraded. The specific methods include:

[0151] 801. Obtain a third sample data set, where the third sample data set includes fourth time-effect characteristic information.

[0152] Among them, the third sample data set is a large number of new order data samples accumulated using the model. Various timeliness feature type data that affect the complaint ratio can be extracted from these new order data, and these various timeliness feature type data that affect the complaint ratio are used as the third sample data set of timeliness features, that is, the third sample data set is the accumulated order data in the process of pre-timeliness upgrade.

[0153] 802. Input the third sample data set into the timeliness upgrade model for verification to generate verification data.

[0154] The third sample data set is input into the timeliness upgrade model, and the corresponding complaint combination information is output. Based on the corresponding complaint combination information, it is determined whether to send a timeliness upgrade suggestion to the recipient user, and the corresponding implementation suggestion or not, and the corresponding user feedback information of the mobile phone. When the user feedback information is to confirm the timeliness upgrade, the proportion value of the confirmed timeliness upgrade is recorded. The proportion value is the ratio of the number of timeliness upgrades confirmed by the user to the total number of suggestions. When the proportion value is greater than or equal to the preset proportion value threshold, it is determined that the timeliness upgrade model does not need to be verified. If the proportion value is less than the preset proportion value threshold, the timeliness upgrade model needs to be iteratively upgraded. The verification data can be sample data using the latest version of the timeliness upgrade model.

[0155] 803. Iteratively upgrade the preset time-effectiveness upgrade model according to the verification data.

[0156] The time-efficiency upgrade model is retrained by using the sample data in step 802, and the model parameters in the time-efficiency upgrade model are updated. By iteratively upgrading the preset time-efficiency upgrade model, the model and the system can be made more stable and complete. After multiple iterative upgrades, the accuracy of the preset time-efficiency upgrade model is higher.

[0157] In order to better implement the waybill time-limit upgrade method in the embodiment of the present invention, based on the waybill time-limit upgrade method, the embodiment of the present invention also provides a waybill time-limit upgrade device, which can be integrated in the server. Fig. 9 As shown, the waybill timeliness upgrade device 900 includes a first acquisition unit 901, a first extraction unit 902, a second acquisition unit 903, and a first upgrade unit 904. Specifically:

[0158] The first acquisition unit 901 is used to acquire an order for express delivery from a sender user;

[0159] A first extraction unit 902 is used to extract the timeliness information in the order to obtain first timeliness characteristic information;

[0160] A second acquisition unit 903 is used to acquire complaint combination information in the order that affects user complaints based on the first timeliness characteristic information;

[0161] The first upgrading unit 904 is used to upgrade the timeliness of the waybill corresponding to the order according to the complaint combination information.

[0162] In some embodiments, the first upgrading unit comprises:

[0163] A first judgment unit is used to judge whether to send a time limit upgrade suggestion to the recipient user according to the complaint combination information;

[0164] A first sending unit, configured to send a timeliness upgrade suggestion to the receiving user if yes;

[0165] A second obtaining unit, configured to obtain feedback information from the receiving user;

[0166] The second upgrading unit and the first generating unit are used to upgrade the timeliness of the waybill corresponding to the order and generate a new waybill corresponding to the order if the feedback information is to confirm the timeliness upgrade.

[0167] In some embodiments, the first determining unit includes:

[0168] The second judgment unit is used to judge whether the complaint combination information matches the preset complaint combination information

[0169] The second sending unit is used to send a timeliness upgrade suggestion to the recipient user if there is a match.

[0170] In some embodiments, the waybill timeliness upgrade device further includes:

[0171] A third acquisition unit, configured to acquire a first sample data set, wherein the first sample data set includes second aging characteristic information;

[0172] The fourth acquisition unit is used to acquire the preset complaint combination information according to the second time characteristic information.

[0173] In some embodiments, the complaint combination information is complaint ratio combination information, and the fourth acquisition unit is specifically used to:

[0174] Combining the second aging characteristic information to obtain aging characteristic combination information;

[0175] Calculate the user complaint ratio value corresponding to each time-efficiency feature combination information according to the time-efficiency feature combination information;

[0176] According to the user complaint ratio value, the timeliness feature combination information is screened to obtain preset complaint ratio combination information.

[0177] In some embodiments, the fourth acquisition unit is specifically used to:

[0178] The second timeliness characteristic information is input into the timeliness upgrade model, and preset complaint combination information is output.

[0179] In some embodiments, the waybill timeliness upgrade device further includes:

[0180] A fifth acquisition unit, configured to acquire a second sample data set, wherein the second sample data set includes third aging characteristic information;

[0181] The training unit and the second generating unit are used to input the second sample data set into a preset network model for training to generate a preset time-based upgrade model.

[0182] In some embodiments, the waybill timeliness upgrade device further includes:

[0183] A sixth acquisition unit, configured to acquire a third sample data set, wherein the third sample data set includes fourth aging characteristic information;

[0184] The first input unit and the second generation unit are used to input the third sample data set into the preset time-based upgrade model for verification, and generate verification data;

[0185] The third upgrading unit is used to iteratively upgrade the preset time-based upgrading model according to the verification data.

[0186] The waybill time limit upgrade device provided in the embodiment of the present application obtains the order sent by the sender user and extracts the time limit information related to the time limit in the order to obtain the first time limit feature information, and then obtains the complaint combination information that affects the user complaint in the order according to the first time limit feature information. Since the complaint combination information can be used to determine the relevance of the user complaint, and then reflect the recipient user's requirement for the time limit of the order, the recipient users who have requirements for the time limit of the order can be accurately obtained, and the orders of such recipient users who have requirements for the time limit of the order can be upgraded. The recipient users who have requirements for the time limit of the order are provided with the option of upgrading the time limit of the waybill corresponding to the order. In this way, the needs of users who have requirements for time limit can be met, the rationality of order transportation is improved, and the user complaint rate can be reduced.

[0187] See also Fig.10 , Fig.10 It is a structural schematic diagram of another embodiment of the waybill timeliness upgrade device provided in the embodiment of the present application.

[0188] like Fig.10 As shown, it shows a schematic diagram of the structure of the waybill time-limit upgrade device involved in the embodiment of the present application, specifically:

[0189] The waybill timeliness upgrade device may include one or more processing core processors 1001, one or more computer-readable storage media memories 1002, a power supply 1003, an input unit 1004 and other components. Those skilled in the art will understand that Figure 3 The structure of the waybill time-limit upgrade device shown in the figure does not constitute a limitation on the waybill time-limit upgrade device, and may include more or fewer components than shown in the figure, or combine certain components, or arrange the components differently.

[0190] Processor 1001 is the control center of the waybill time-limit upgrade device. It uses various interfaces and lines to connect various parts of the entire waybill time-limit upgrade device. By running or executing software programs and / or modules stored in memory 1002, and calling data stored in memory 1002, it executes various functions of the waybill time-limit upgrade device and processes data, thereby monitoring the waybill time-limit upgrade device as a whole. Optionally, processor 1001 may include one or more processing cores; preferably, processor 1001 may integrate an application processor and a modem processor, wherein the application processor mainly processes the operating system, user interface, and application programs, and the modem processor mainly processes wireless communications. It is understandable that the above-mentioned modem processor may not be integrated into processor 1001.

[0191] The memory 1002 can be used to store software programs and modules. The processor 1001 executes various functional applications and data processing by running the software programs and modules stored in the memory 1002. The memory 1002 may mainly include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the data storage area may store data created according to the use of the waybill timeliness upgrade device, etc. In addition, the memory 1002 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one disk storage device, a flash memory device, or other volatile solid-state storage devices. Accordingly, the memory 1002 may also include a memory controller to provide the processor 1001 with access to the memory 1002.

[0192] The waybill time-limit upgrade device also includes a power supply 1003 for supplying power to each component. Preferably, the power supply 1003 can be logically connected to the processor 1001 through a power management system, so as to manage charging, discharging, and power consumption through the power management system. The power supply 1003 can also include any components such as one or more DC or AC power supplies, recharging systems, power failure detection circuits, power converters or inverters, and power status indicators.

[0193] The waybill timeliness upgrade device may also include an input unit 1004, which can be used to receive input digital or character information, and generate keyboard, mouse, joystick, optical or trackball signal input related to user settings and function control.

[0194] Although not shown, the waybill time-limit upgrade device may also include a display unit, etc., which will not be described in detail here. Specifically, in the embodiment of the present application, the processor 1001 in the waybill time-limit upgrade device will load the executable files corresponding to the processes of one or more applications into the memory 1002 according to the following instructions, and the processor 1001 will run the application stored in the memory 1002, thereby realizing various functions, as follows:

[0195] Obtain express delivery orders from senders; extract timeliness information from the orders to obtain timeliness feature information; based on the timeliness feature information, obtain complaint combination information in the orders that affects user complaints; and upgrade the timeliness of the waybills corresponding to the orders based on the complaint combination information.

[0196] This application obtains an order for express delivery by a sender user; extracts the timeliness information in the order to obtain timeliness characteristic information; based on the timeliness characteristic information, obtains the complaint combination information in the order that affects user complaints; and according to the complaint combination information, performs a timeliness upgrade on the waybill corresponding to the order. The embodiment of this application obtains the order sent by the sender user, and extracts the timeliness information related to timeliness in the order to obtain the first timeliness characteristic information, and then obtains the complaint combination information in the order that affects user complaints according to the first timeliness characteristic information. Since the complaint combination information can be used to determine the relevance of user complaints, and then reflect the requirements of the recipient user for the timeliness of the order, it is possible to accurately obtain the recipient users who have requirements for the timeliness of the order, and perform a timeliness upgrade on the orders of such recipient users who have requirements for the timeliness of the order, and provide such recipient users who have requirements for the timeliness of the order with the opportunity to choose to upgrade the timeliness of the waybill corresponding to the order, so as to meet the needs of users who have requirements for timeliness, improve the rationality of order transportation, and reduce the user's complaint rate.

[0197] To this end, an embodiment of the present application provides a computer-readable storage medium, which may include: a read-only memory (ROM), a random access memory (RAM), a disk or an optical disk, etc. The computer-readable storage medium stores multiple instructions, which can be loaded by a processor to execute the steps in any of the logistics network planning methods provided in the embodiments of the present application. For example, the instruction can execute the following steps:

[0198] Obtain express delivery orders from senders; extract timeliness information from the orders to obtain timeliness feature information; based on the timeliness feature information, obtain complaint combination information in the orders that affects user complaints; and upgrade the timeliness of the waybills corresponding to the orders based on the complaint combination information.

[0199] In the above embodiments, the description of each embodiment has its own emphasis. For parts that are not described in detail in a certain embodiment, reference can be made to the relevant descriptions of other embodiments.

[0200] The above is a detailed introduction to a waybill time upgrade method provided in an embodiment of the present application. This article uses specific examples to illustrate the principles and implementation methods of the present application. The description of the above embodiments is only used to help understand the technical solution and core idea of ​​the present application; ordinary technicians in this field should understand that: they can still modify the technical solutions recorded in the aforementioned embodiments, or replace some of the technical features therein with equivalents; and these modifications or replacements do not make the essence of the corresponding technical solution deviate from the scope of the technical solution of the embodiments of the present application.

Claims

1. A method for upgrading the timeliness of a waybill, characterized in that: The method comprises: Get the express delivery order from the sender; Obtaining address information and product delivery information of the order; Determine whether the order is a valid order based on the address information and product delivery related information of the order; If the order is a valid order, extracting the timeliness information in the order to obtain first timeliness characteristic information; Based on the first timeliness characteristic information, obtaining complaint combination information in the order that affects user complaints; According to the complaint combination information, the time limit of the waybill corresponding to the order is upgraded; Wherein, the timeliness upgrade of the waybill corresponding to the order according to the complaint combination information includes: Determine whether to send a time limit upgrade suggestion to the recipient user based on the complaint combination information; If yes, a time-limit upgrade suggestion is sent to the receiving user; Obtaining feedback information from the receiving user; If the feedback information is to confirm the time limit upgrade, the time limit of the waybill corresponding to the order is upgraded, and a new waybill corresponding to the order is generated.

2. The method for upgrading the timeliness of waybills according to claim 1, characterized in that: The determining, based on the complaint combination information, whether to send a time limit upgrade suggestion to the recipient user includes: Determining whether the complaint combination information matches the preset complaint combination information; If there is a match, a timeliness upgrade suggestion is sent to the recipient user.

3. The method for upgrading the timeliness of waybills according to claim 2, characterized in that: Before determining whether the complaint combination information matches the preset complaint combination information, the method further includes: Acquire a first sample data set, where the first sample data set includes second time-effect characteristic information; According to the second timeliness characteristic information, the preset complaint combination information is obtained.

4. The method for upgrading the timeliness of waybills according to claim 3, characterized in that: The complaint combination information is complaint ratio combination information, and obtaining the preset complaint combination information according to the second timeliness characteristic information includes: Combining the second aging characteristic information to obtain aging characteristic combination information; Calculate the user complaint ratio value corresponding to each time-efficiency feature combination information according to the time-efficiency feature combination information; According to the user complaint ratio value, the timeliness feature combination information is screened to obtain preset complaint ratio combination information.

5. The method for upgrading the timeliness of waybills according to claim 3, characterized in that: The obtaining the preset complaint combination information according to the second timeliness characteristic information includes: The second timeliness characteristic information is input into the timeliness upgrade model, and the preset complaint combination information is output.

6. The method for upgrading the timeliness of waybills according to claim 5, characterized in that: Before inputting the second timeliness characteristic information into the timeliness upgrade model and outputting the preset complaint combination information, the method further includes: Acquire a second sample data set, where the second sample data set includes third time-sensitivity feature information; The second sample data set is input into a preset network model for training to generate the time-based upgrade model.

7. The method for upgrading the timeliness of waybills according to claim 5, characterized in that: The method further comprises: Acquire a third sample data set, where the third sample data set includes fourth aging characteristic information; Inputting the third sample data set into the timeliness upgrade model for verification to generate verification data; The time-based upgrade model is iteratively upgraded according to the verification data.

8. A waybill time-limit upgrade device, characterized in that: The waybill timeliness upgrade device comprises: A first acquisition unit is used to acquire an order for express delivery from a sender user, and acquire address information and product delivery information of the order; A first extraction unit is used to determine whether the order is a valid order based on the address information of the order and the commodity delivery related information; if the order is a valid order, extract the timeliness information in the order to obtain the first timeliness characteristic information; A second acquisition unit, configured to acquire complaint combination information in the order that affects user complaints based on the first timeliness characteristic information; A first upgrading unit, configured to upgrade the timeliness of the waybill corresponding to the order according to the complaint combination information; Wherein, the timeliness upgrade of the waybill corresponding to the order according to the complaint combination information includes: Determine whether to send a time limit upgrade suggestion to the recipient user based on the complaint combination information; If yes, a time-limit upgrade suggestion is sent to the receiving user; Obtaining feedback information from the receiving user; If the feedback information is to confirm the time limit upgrade, the time limit of the waybill corresponding to the order is upgraded, and a new waybill corresponding to the order is generated.

9. A computer device, characterized in that: The computer device comprises: one or more processors; Memory; and One or more applications, wherein the one or more applications are stored in the memory and configured to be executed by the processor to implement the waybill timeliness upgrade method according to any one of claims 1 to 7.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and the computer program is suitable for being loaded by a processor to execute the method for upgrading the timeliness of a waybill according to any one of claims 1 to 7.

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