Taxi management device, taxi operation system, and fare setting method

Abstract

A taxi management device includes: an information acquisition unit that acquires first information including information specifying a language used by a first person and second information including information specifying a translatable language of a second person; and a discount setting unit that, based on the first information and the second information, performs a discount setting for the second person's fare when the first person and the second person share a taxi.

Description

Technical Field

[0001] The invention relates to a taxi management device, a taxi operation system, and a fare setting method. Background Art

[0002] In some countries (eg, Japan), taxis are often used by people from different countries who use a language different from the official language of the country (in Japan, Japanese).

[0003] Citation List

[0004] Patent Literature

[0005] Patent Document 1: JP-A-2014-146261

[0006] Patent Document 2: JP-A-2011-76417 Summary of the invention

[0007] At this time, taxi users from different countries often feel anxious when talking in the taxi, and troubles such as taxi users' needs not being properly presented to the driver may occur. In particular, for example, after an event at an international event venue (for example, after a game at an international sports conference venue) is over, a large number of people from different countries and with different nationalities leave the venue at the same time, and when communication with the driver is not smooth, a large chaos may occur.

[0008] On the other hand, many taxi users have translation capabilities. In the case where taxi users from different countries and taxi users with translation capabilities share a taxi, the language barrier problem in taxi use is solved or alleviated. At this time, if a service that is beneficial to taxi users with translation capabilities is provided, ride-sharing as described above is promoted, and it is believed that a service that is beneficial to all taxi users can be achieved.

[0009] The object of the present invention is to provide a taxi management device, a taxi operating system, and a fare setting method, which can benefit both taxi users who use shared taxis in association with language translation.

[0010] [1] According to the present invention, there is provided a taxi management device, comprising: an information acquisition unit, which acquires first information including information specifying a language used by a first person and second information including information specifying a translatable language of a second person; and a discount setting unit, which, based on the first information and the second information, performs a discount setting for the second person's fare when the first person and the second person share a taxi.

[0011] [2] In the taxi management device according to [1], a taxi can operate in a country that uses a reference language as an official language, the language used by the first person can be different from the reference language, and the discount setting unit can set the fare for the second person in the carpooling to be lower when the second person can perform translation between the reference language and the language used by the first person than when the second person cannot perform translation between the reference language and the language used by the first person.

[0012] [3] In the taxi management device according to [2], the second information may include a proficiency level of the second person's translation, and when the second person is able to perform translation between a reference language and a language used by the first person, the discount setting unit may perform a discount setting for the second person's fare when sharing a ride based on the proficiency level of the translation.

[0013] [4] In the taxi management device according to [3], when the second person is able to perform translation between the reference language and the language used by the first person, the discount setting unit can set the fare for the second person in carpooling to be lower as the proficiency level increases.

[0014] [5] The taxi management device according to [3] or [4] may also include: a translation ability information registration unit, which registers and retains the translation ability information of each translation registrant among multiple translation registrants including the second person, and in the translation ability information, a translatable language can be specified for each translation registrant, and the translation of the translatable language can be a translation between a reference language and a non-reference language. In the translation ability information, a proficiency level of translation can be defined for each translation registrant and for each translatable language, and the second information may include the translation ability information of the second person.

[0015] [6] The taxi management device according to [5] may also include: a matching processing unit, which selects a first person from a plurality of users including one or more translation registrants based on matching information, and selects a user as a second person who can perform translation between a reference language and a language used by the first person, and the matching information may include the departure and destination of each user when taking a taxi, the language used by each user, and translation ability information of one or more translation registrants.

[0016] [7] The taxi management device according to any one of [1] to [4] may also include: a communication unit that sends the setting result of the discount setting unit to an on-board device installed in the taxi.

[0017] [8] The taxi management device according to any one of [2] to [4] may also include: an additional fare setting unit, which, based on the first information and the second information, performs additional fare setting for the first person's fare when the first person and the second person share a taxi, and the additional fare setting unit can set the fare of the first person during the sharing to be higher when the second person can perform translation between the reference language and the language used by the first person than when the second person cannot perform translation between the reference language and the language used by the first person.

[0018] [9] The taxi management device according to [8] above may further include a communication unit that transmits the setting result of the additional fare setting unit to an on-board device installed in the taxi.

[0019]

[10] According to the present invention, there is provided a taxi operating system, comprising: a taxi management device according to any one of [1] to [9]; and an on-vehicle device which is installed on a taxi and can communicate with the taxi management device.

[0020]

[11] According to the present invention, a fare setting method is provided, comprising: based on first information including information specifying a language used by a first person and second information including information specifying a translatable language of a second person, when a first person and a second person share a taxi, setting a discount on the fare for the second person.

[0021] According to the present invention, a taxi management device, a taxi operating system, and a fare setting method can be provided, which can benefit both taxi users who use carpooling in association with language translation. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] Figure 1 Detailed description of the overall configuration of a taxi operating system according to an embodiment of the present invention.

[0023] Figure 2 is a schematic functional block diagram of a terminal device according to an embodiment of the present invention.

[0024] Figure 3 is a schematic functional block diagram of a server device according to an embodiment of the present invention.

[0025] Figure 4 is a schematic functional block diagram of a vehicle-mounted device according to an embodiment of the present invention.

[0026] Figure 5 is a diagram showing an overview of a special vehicle dispatch service provided by a taxi operating system according to an embodiment of the present invention.

[0027] Figure 6is a diagram of a configuration of vehicle dispatch application registrant data retained in a server device according to an embodiment of the present invention.

[0028] Figure 7 is a configuration diagram of translation registrant data retained in a server device according to an embodiment of the present invention.

[0029] Figure 8 It shows Figure 7 A table showing examples of translation capability information in translation registrant data.

[0030] Fig. 9 is used in Figure 8 A configuration diagram of language certification data for setting translation levels in the translation capability information.

[0031] Fig.10 is a diagram of a configuration of discount rate data set in a server device according to an embodiment of the present invention.

[0032] Fig.11 is a flowchart illustrating a method of calculating a fare for a person of interest who is a translation registrant according to an embodiment of the present invention.

[0033] Fig.12 is a functional block diagram of a server control unit associated with a special vehicle dispatch service according to an embodiment of the present invention.

[0034] Fig.13 1 is a diagram showing a state in which a vehicle dispatch request signal and a ridesharing support signal are transmitted from a terminal device of each translation requester and a terminal device of each translation registered person to a server device according to a first example pertaining to an embodiment of the present invention.

[0035] Fig.14 1 is a flowchart showing the flow of an operation for selecting a ride-sharing partner for a taxi according to a first example pertaining to an embodiment of the present invention.

[0036] Fig.15 is an explanatory diagram of a special vehicle dispatch service focusing on one translation requester and one translation registrant according to a first example pertaining to an embodiment of the present invention.

[0037] Fig.16 is an explanatory diagram of a special vehicle dispatch service focusing on one translation requester and one translation registrant according to a second example pertaining to an embodiment of the present invention.

[0038] Fig.17 is a diagram of a configuration of discounted fee data set in a server device according to a fourth example pertaining to an embodiment of the present invention.

[0039] Fig.18is a flowchart showing a method of calculating a fare of a person of interest who is a translation registrant according to a fourth example pertaining to the embodiment of the present invention.

[0040] Fig.19 is a functional block diagram of a server control unit related to a special vehicle dispatch service according to a seventh example pertaining to an embodiment of the present invention.

[0041] Fig. 20 is a diagram of a configuration of additional vehicle fare rate data set in a server device according to a seventh example pertaining to an embodiment of the present invention.

[0042] Fig.21 is a flowchart showing a method of calculating fares for a translation registrant and a translation requester according to a seventh example pertaining to an embodiment of the present invention.

[0043] Fig. 22 is a diagram of a configuration of additional fare data set in a server device according to a seventh example pertaining to an embodiment of the present invention. Specific embodiments

[0044] Hereinafter, examples of embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the drawings to be referred to, the same parts are denoted by the same reference numerals, and in principle, repeated descriptions of the same parts will be omitted. In this specification, in order to simplify the description, symbols or marks referring to information, signals, physical quantities, components, etc. are described so that the names of the information, signals, physical quantities, components, etc. corresponding to the symbols or marks can be omitted or abbreviated. For example, the vehicle dispatch application registrant data referred to as "D1" described later (see Figure 6 ) may be referred to as vehicle dispatch application registrant data D1, or may be abbreviated as data D1, and they both indicate the same data.

[0045] Figure 1 The overall configuration of a taxi operating system SYS according to an embodiment of the present invention is shown. The taxi operating system SYS includes one or more terminal devices 10, a server device 20, and one or more vehicle-mounted devices 30, and the server device 20 is an example of a taxi management device according to the present invention. The server device 20 can be configured with a plurality of computer devices that are connected to each other in a wireless or wired manner and separated from each other at the same time. A plurality of taxis are operated under the taxi operating system SYS.

[0046] The terminal device 10 is a device owned and operated by a user, and is, for example, a smartphone, a tablet, or a personal computer owned by the user. The user is a user of the taxi operating system SYS, and may be a passenger who rides a taxi or plans to ride a taxi. The server device 20 is wirelessly connected to each of the terminal devices 10 and each of the onboard devices 30 via a predetermined communication network (mobile communication network), and is capable of wireless two-way communication with each of the terminal devices 10 and each of the onboard devices 30. The onboard device 30 is an electronic device installed on each taxi belonging to the taxi operating system SYS. The onboard device 30 is configured as, for example, a tablet-type electronic device.

[0047] Figure 2 1 is a schematic functional block diagram of a terminal device 10. The terminal device 10 includes a terminal control unit 11, a terminal communication unit 12, a terminal storage unit 13, an interface unit 14, and a GPS processing unit 15. In addition, the terminal device 10 may be provided with Figure 2 Various other functional components are not shown in the figure, but other functional components are not shown.

[0048] The terminal control unit 11 is configured with a central processing unit (CPU), a read-only memory (ROM), a random access memory (RAM), etc., and implements various functions and controls all operations of the terminal device 10 by executing the program stored in the ROM by the CPU. The terminal communication unit 12 performs processing for wireless communication with devices different from the terminal device 10. Among the communication partners of the terminal device 10, the server device 20 is included. The terminal storage unit 13 is configured with a ROM, RAM, etc., and stores arbitrary information and data under the control of the terminal control unit 11. The interface unit 14 is a man-machine interface between the terminal device 10 and the operator of the terminal device 10 (corresponding to the above-mentioned user), and includes a display screen, an operation part, a microphone, a speaker, etc.

[0049] The GPS processing unit 15 detects the current position of the terminal device 10 by receiving signals from a plurality of GPS satellites forming a global positioning system (GPS), and generates terminal position information indicating the current position of the terminal device 10. In the terminal position information, the current position of the terminal device 10 is represented by longitude and latitude on the earth. The terminal position information is generated sequentially at a predetermined cycle. The terminal position information of a certain terminal device 10 indicates the current position of the user who owns the terminal device 10.

[0050] Figure 3 2 is a schematic functional block diagram of the server device 20. The server device 20 includes a server control unit 21, a server communication unit 22, a server storage unit 23, and an interface unit 24. In addition, the server device 20 may be provided with Figure 3 Various other functional components are not shown in the figure, but other functional components are not shown.

[0051] The server control unit 21 is configured with a CPU, a ROM, a RAM, etc., and implements various functions and controls all operations of the server device 20 by the CPU executing a program stored in the ROM. The server communication unit 22 performs processing for wireless communication with a device other than the server device 20. Among the communication partners of the server device 20, the terminal device 10 and the vehicle-mounted device 30 are included. The server storage unit 23 is configured with a ROM, a RAM, etc., and stores arbitrary information and data under the control of the server control unit 21. The interface unit 24 is a human-machine interface between the server device 20 and an operator of the server device 20, and includes a display screen, an operation section, a microphone, a speaker, etc.

[0052] Figure 4 3 is a schematic functional block diagram of the vehicle-mounted device 30, which includes a vehicle-mounted control unit 31, a vehicle-mounted communication unit 32, a vehicle-mounted storage unit 33, an interface unit 34, and a GPS processing unit 35. In addition, the vehicle-mounted device 30 may be provided with Figure 4 Various other functional components are not shown in the figure, but other functional components are not shown.

[0053] The on-board control unit 31 is configured with a CPU, a ROM, a RAM, etc., and implements various functions and controls the overall operation of the on-board device 30 by the CPU executing a program stored in the ROM. The on-board communication unit 32 performs processing for wireless communication with a device other than the on-board device 30. Among the communication partners of the on-board device 30, the server device 20 is included. The on-board storage unit 33 is configured with a ROM, a RAM, etc., and stores arbitrary information and data under the control of the on-board control unit 31. The interface unit 34 is a human-machine interface between the on-board device 30 and the operator of the on-board device 30 (corresponding to the driver of the taxi on which the on-board device 30 is installed), and includes a display screen, an operation part, a microphone, a speaker, etc.

[0054] The GPS processing unit 35 detects the current position of the vehicle-mounted device 30 by receiving signals from a plurality of GPS satellites forming the GPS, and generates vehicle position information indicating the current position of the vehicle-mounted device 30. In the vehicle position information, the current position of the vehicle-mounted device 30 is represented by longitude and latitude on the earth. The vehicle position information is sequentially generated at a predetermined cycle. The vehicle position information of a certain vehicle-mounted device 30 indicates the current position of the taxi in which the vehicle-mounted device 30 is installed.

[0055] Regarding the sending and receiving of signals in the terminal device 10, the server device 20 and the vehicle-mounted device 30, the reception of any signal or information specifically refers to the reception in the terminal communication unit 12, the server communication unit 22 and the vehicle-mounted communication unit 32 (in other words, the reception using the terminal communication unit 12, the server communication unit 22 and the vehicle-mounted communication unit 32), and the sending of any signal or information specifically refers to the sending from the terminal communication unit 12, the server communication unit 22, and the vehicle-mounted communication unit 32 (in other words, the sending using the terminal communication unit 12, the server communication unit 22, and the vehicle-mounted communication unit 32), but in the following description, the description of the terminal communication unit 12, the server communication unit 22 and the vehicle-mounted communication unit 32 may be omitted.

[0056] The taxi operation system SYS and the taxis in the taxi operation system SYS are operated in a country using a predetermined reference language as an official language. In the present embodiment, it is assumed that the taxi operation system SYS and the taxis in the taxi operation system SYS are operated in Japan. Therefore, the reference language is Japanese. Among the drivers of the taxi, some drivers may be able to have conversations in languages ​​other than the reference language (Japanese in this case), but it is assumed that the drivers of the taxis basically only understand the reference language accurately and have conversations in the reference language. That is, the language used by each driver of the taxi is Japanese. In the present embodiment, translation means translation between the reference language and a language other than the reference language (hereinafter, referred to as a non-reference language). In order to make the description easy to understand, the language used by a large number of people in the country (region) is considered to be the language used as a reference for the country, and the language is referred to as the reference language in this sense.

[0057] The following will refer to Figure 5 The following describes an overview of a special vehicle dispatch service (hereinafter referred to as a special vehicle dispatch service) provided by the taxi operation system SYS. Figure 5 , person P and person Q represent a first user and a second user, respectively. Since the language used by person P is different from the reference language, person P feels anxious about the conversation in the taxi and requires a translator when using the taxi. Person Q has the ability to translate between the language used by person P and the reference language. That is, the language used by person P is included in the translatable language of person Q. The server device 20 performs user matching that allows users to share a taxi based on movement requirement information (departure place, destination, etc. when taking a taxi) and the language used by each user among multiple users, and the translatable language of each user with translation ability, etc. Ridesharing refers to multiple people (multiple users) riding together in a taxi. Needless to say, the multiple people riding together refer to multiple people excluding the driver. In Figure 5, as a result of the matching, person Q is selected as the person who should share the ride with person P. At this time, the server device 20 sets the fare of person Q to low or zero in consideration of the translation ability, translation work, etc. of person Q, and sends its setting result and the vehicle dispatch instruction including the departure place and the destination to the vehicle-mounted device 30 of the taxi that person P and Q should share. Thereafter, when person P and Q actually share a taxi, the fare of person Q is set to zero or lower than the reference fare according to the setting result.

[0058] Therefore, person P's anxiety about the language is eliminated, and at the same time, person Q can use a taxi for free or at a low fare, so that a service that is beneficial to both parties can be provided.

[0059] The special vehicle dispatch service is mainly implemented by the server device 20, and the configuration and operation of the server device 20 for implementing the special vehicle dispatch service will be described in detail.

[0060] Figure 6 and Figure 7 The structure of the vehicle dispatch application registrant data D1 and the translation registrant data D2 stored and retained in the server storage unit 23 is shown. It is assumed that a predetermined application for using a special vehicle dispatch service (hereinafter, referred to as a vehicle dispatch application) is installed in advance in each terminal device 10, and the vehicle dispatch application can be executed by the terminal control unit 11 in each terminal device 10. In a state where the vehicle dispatch application is activated in each terminal device 10, each user inputs his own unique information to each terminal device 10 through the interface unit 14. Therefore, the unique information of each user is sent from each terminal device 10 to the server device 20, and the unique information of each user is stored in the vehicle dispatch application registrant data D1 or the translation registrant data D2.

[0061] Each user of the taxi operation system SYS can be Figure 5 In particular, a user who can participate in the special vehicle dispatch service as person P is called a translation requester, and in particular, a user who can participate in the special vehicle dispatch service as person Q is called a translation registrant. Unique information of each translation requester is stored in data D1, and unique information of each translation registrant is stored in data D2. After the unique information is stored, the special vehicle dispatch service is actually operated.

[0062] In the vehicle dispatch application registrant data D1, a plurality of personal IDs are set, and each personal ID is associated with a translation requester, and the unique information of the translation requester is included in the data D1. The unique information of a translation requester includes the name, attribute information, and personal authentication information of the translation requester. Figure 6The details of the attribute information are not shown in the table. The attribute information of a certain translation requester is information indicating the attributes of the translation requester, and includes the language used, nationality, age, gender, hobbies, etc. of the translation requester. When a certain translation requester can conduct a conversation in any of a plurality of languages, the main language selected by the translation requester from among the plurality of languages ​​can be registered as the language used. The personal authentication information of a certain translation requester is information for authenticating the identity of the translation requester, and is included in the data D1 for the purpose of preventing crime, etc. For example, a certain translation requester can use a passport to authenticate his / her own identity, in which case the passport is the personal authentication information of the translation requester.

[0063] A plurality of translation registrant IDs are set in the translation registrant data D2, each translation registrant ID is associated with a translation registrant, and the unique information of the translation registrant is included in the data D2. The unique information of a certain translation registrant includes the name, attribute information and personal authentication information of the translation registrant, and also includes the translation ability information of the translation registrant. In order to prevent the complication of the attached drawings, Figure 7 The details of attribute information and translation capability information are not shown in the table. The attribute information of a certain translation registrant is the information indicating the attribute of the translation registrant, and includes the language of use, nationality, age, sex, hobby, etc. of the translation registrant. When a certain translation registrant can have a conversation in any language in a variety of languages, the main language selected by the translation registrant from a variety of languages ​​can be registered as the language of use. The personal authentication information of a certain translation registrant is the information for authenticating the identity of the translation registrant, and is included in the data D2 for the purpose of preventing crimes, etc. For example, a certain translation registrant can use a passport to authenticate his / her own identity, and in this case, the passport is the personal authentication information of the translation registrant.

[0064] The translation ability information is information that specifies the translatable languages ​​and translation levels of the registered translation person. In the registered translation person data D2, the translation ability information is registered and retained for each registered translation person.

[0065] For a certain translation registrant, a translatable language refers to a language that can be translated into a reference language by the translation registrant. For example, when a certain translation registrant can perform translation between Japanese and English and between Japanese and French, the translatable languages ​​of the certain translation registrant are English and French.

[0066] The translation level indicates the proficiency level of the translator. In the translation registrant data D2, for each translatable non-reference language (see Figure 8), the translation level is set to any one of levels LV1, LV2, LV3 and LV4. It is assumed that level LV1 is the highest among levels LV1, LV2, LV3 and LV4, and the translation level decreases in the order of levels LV1, LV2, LV3 and LV4. It can be expected that the proficiency level of the translator increases as the translation level increases, and therefore, the translation can be performed more accurately and fluently.

[0067] Figure 8 An example of translation capability information of three translation registrants 510 , 520 , and 530 is shown. Figure 8 The information shown in Figure 7 510 can perform translation between Japanese and English, translation between Japanese and Chinese, and translation between Japanese and French (that is, the translatable languages ​​of the translation registrant 510 include English, Chinese, and French), and the translation that can perform these three types of translations is registered in the translation registrant data D2. For the translation registrant 510, the translation level of the translation between Japanese and English, the translation level of the translation between Japanese and Chinese, and the translation level of the translation between Japanese and French registered in the translation registrant data D2 are respectively level LV2, LV1, and LV3. The translation registrant 520 can perform translation between Japanese and German and translation between Japanese and Swahili (that is, the translatable languages ​​of the translation registrant 520 include German and Swahili), and the translation that can perform these two types of translations is registered in the translation registrant data D2. For the translation registrant 520, the translation level of the translation between Japanese and German and the translation level of the translation between Japanese and Swahili registered in the translation registrant data D2 are respectively level LV4 and LV1. The translation registrant 530 can only perform translation between Japanese and Chinese (that is, the translatable languages ​​of the translation registrant 530 include only Chinese), and this fact is registered in the translation registrant data D2. For the translation registrant 530, the translation level for translation between Japanese and Chinese registered in the translation registrant data D2 is level LV2. In this way, the translation level (proficiency level of translation) is defined for each translation registrant and for each translatable language through the translation ability information in the translation registrant data D2.

[0068] In the server device 20, the server control unit 21 can determine the translation level of each translation registrant based on the translation level estimation information. Fig. 9The language certification data shown can be used as translation level estimation information. The language certification data represents the proficiency level of each non-reference language of each translation registrant in digital form, and is generated based on the result of the language certification test conducted by the language certification agency. For example, when the translation registrant 510 obtains the first, second, third and fourth scores in the English language certification test for scoring the proficiency level of English, the translation level of English of the translation registrant 510 is set to level LV1, LV2, LV3 and LV4 respectively. Here, (first score)>(second score)>(third score)>(fourth score). Note that it is assumed that any translation registrant including the translation registrant 510 can fully handle the reference language. Therefore, if the translation registrant 510 can understand English, translation between Japanese and English can be performed (the same applies to other translation registrants).

[0069] The method of providing the language certification data to the server device 20 is arbitrary. For example, the language certification data may also be provided from a computer device installed in a language certification institution to the server device 20. Alternatively, the translation registrant submits his / her own language certification data to the administrator of the server device 20 with certification by the language certification institution, and in this case, the translation ability information in the data D2 is set based on the submitted language certification data.

[0070] The language authentication data is only an example of the translation grade estimation information. The translation grade estimation information is arbitrary as long as it is data for estimating the proficiency level of the translation between the reference language and the non-reference language of each translation registrant for each non-reference language. For example, information introduced into the network related to the translation of the translation registrant (so-called spoken information from the user using the translation) can be included in the translation grade estimation information. Although it is assumed in the present embodiment that four levels (levels LV1 to LV4) are set for the translation grade, the number of levels for setting the translation grade is arbitrary as long as the number is 2 or greater.

[0071] Fig.10 The structure of the discount rate data D3 stored and retained in the server storage unit 23 is shown. In the discount rate data D3, the discount rate k of the fare of the translation registrant according to the translation level is defined for each non-reference language. D That is, in the discount rate data D3, a discount rate k is defined for each non-reference language and each translation level. D , and in the case where the translation requester and the translation registrant, who are persons P and Q, actually share a taxi, the fare of the translation registrant is (1-k D ) times. Satisfying “0<k D ≤1”.

[0072] Reference Fig.11 A method of calculating the fare of a person of interest who is a translation registrant is described. According to a predetermined reference fare calculation condition, a reference fare of the person of interest is calculated based on the travel distance and travel time of a taxi in a state where the person of interest rides in a taxi, and a boarding place, a disembarkation place, a ride start time point, a ride end time point, etc. The same applies to a translation requester. When a predetermined fare service to be described later is not introduced, a reference fare is calculated by a taximeter or a vehicle-mounted device 30 installed in a taxi. Here, it is considered that the predetermined fare service is not introduced.

[0073] Assume that when the person of interest takes a taxi from a specific pickup location to a specific drop-off location under specific riding conditions, the reference fare of the person of interest is the fare F REF Here, the specific riding conditions are riding conditions excluding the presence or absence of a shared ride between the person of interest and the translation requester, such as the travel distance and travel time of the taxi in the state where the person of interest rides in the taxi, and the boarding place, the getting-off place, the riding start time point, and the riding end time point when the person of interest rides in the taxi. In this case, if the person of interest moves from the specific boarding place to the specific getting-off place by taxi alone under the specific riding conditions ("No" in step S11), the fare of the person of interest is the reference fare F REF (Step S14). On the other hand, in a state where the person of interest and the translation requester share a taxi, when the person of interest (translation registrant) moves from a specific boarding place to a specific getting-off place under specific riding conditions, and the language used by the translation requester is included in the translatable languages ​​of the person of interest (translation registrant) ("Yes" in steps S11 and S12), the fare of the person of interest is the reference fare F REF (1-k D ) times (step S13). Even in a state where the person of interest and the translation requester share a taxi, the person of interest (translation registrant) moves from a specific boarding place to a specific getting-off place under specific riding conditions, if the translatable languages ​​of the person of interest (translation registrant) do not include the language used by the translation requester ("Yes" in step S11 and "No" in step S12), the fare of the person of interest is the reference fare F. REF (Step S14).

[0074] When a discount rate k is set for interested people D When the server device 20 (server communication unit 22) sends a message including the specified discount rate k to the in-vehicle device 30 of the taxi that the interested person and the translation requester should share. DThe information signal for specifying the discount rate k is provided from the on-board device 30 of the taxi to its taximeter. D information, so that the fare of the person interested is actually set to "F REF ×(1-k D )". The in-vehicle device 30 can be used as a taxi meter.

[0075] When the non-reference language to be translated is constant, the discount rate k D As the translation level increases, the discount rate k is set for it. D The fare of the translator registrant increases with the discount rate k D That is, for example, when the language used by person P, who is a translation requester, is Chinese and the translatable languages ​​of person Q, who is a translation registrant, include Chinese, when the translation level of person Q in Chinese is level LV1, LV2, LV3 and LV4, the discount rate k of person Q is D are set to 70%, 60%, 50% and 30% respectively, as Fig.10 Similarly, for example, in the case where the language used by person P as a translation requester is Swahili and the translatable languages ​​of person Q as a translation registrant include Swahili, when the translation level of Swahili of person Q is level LV1, LV2, LV3, and LV4, the discount rate k of person Q is D are set to 100%, 90%, 80% and 60% respectively. D =1", that is, when the discount rate k D When is set to 1, the fare of person Q is zero. However, the discount rate data D3 may be configured so that there is no “k D =1".

[0076] Fig.12 2 is a functional block diagram of a server control unit 21 related to a special vehicle dispatch service. The server control unit 21 includes an information acquisition unit 21A, a matching processing unit 21B, and a discount setting unit 21C. The information acquisition unit 21A acquires translation requester information (first information) related to a translation requester and translation registrant information (second information) related to a translation registrant. The translation requester information includes at least information specifying a language used by the translation requester. The translation registrant information includes at least information specifying a translatable language of the translation registrant, and preferably includes translation capability information of the translation registrant (see Figure 7 and 8). The matching processing unit 21B performs matching processing on the translation requester and the translation registrant who should share a taxi (details will be described later). The discount setting unit 21C performs discount setting on the fare of the translation registrant when the translation requester and the translation registrant share a taxi based on the translation requester information and the translation registrant information. The discount setting on the fare of the translation registrant includes setting whether to provide or not provide a discount on the fare of the translation registrant, and the discount rate k when providing a discount. D settings.

[0077] Hereinafter, specific operation examples, application techniques, modification techniques, etc. related to the taxi operation system SYS will be described in a plurality of embodiments. Unless otherwise specified and unless contradictory, the above matters in the embodiments apply to the following examples. In the examples, when there are matters that contradict the above matters, the description in the examples may be given priority. In addition, as long as there is no contradiction, the content described in any of the multiple examples described below may be applied to any other example (that is, two or more of the multiple examples may be arbitrarily combined).

[0078] <First Example>

[0079] A first example of the taxi operating system SYS will be described. In the first example, an operation of matching a translation requester and a translation registrant in real time and promoting ride sharing of the matched translation requester and translation registrant will be described.

[0080] refer to Fig.13 A vehicle dispatch request signal Req_P is transmitted from each of the plurality of terminal devices 10 owned by the plurality of translation requesters to the server device 20 , and a ridesharing support signal Req_Q is transmitted from each of the plurality of terminal devices 10 owned by the plurality of translation registrants to the server device 20 . Fig.13 The state in which a plurality of vehicle dispatch request signals Req_P corresponding to a plurality of translation requesters and a plurality of ridesharing support signals Req_Q corresponding to a plurality of translation registrants are simultaneously transmitted to the server device 20 is shown. For example, after an event at an international event venue ends (for example, after a match at an international sports tournament venue ends), it is assumed that a large number of signals Req_P and Req_Q are simultaneously transmitted to the server device 20.

[0081] The vehicle dispatch request signal Req_P corresponding to the specific translation requester includes the movement request information and the personal ID of the specific translation requester (see Figure 6), and includes information indicating that a translation is requested. The movement request information of the translation requester includes the departure place and destination of the translation requester when taking a taxi. The movement request information of the translation requester may also include a transfer point, an expected departure time point, an expected arrival time point, etc.

[0082] The ride-sharing support signal Req_Q corresponding to the specific registered translator includes the movement request information of the specific registered translator and the registered translator ID (see Figure 7 ), and includes information indicating requesting or allowing to share a ride with the translation requester. The translation registrant's movement request information includes the translation registrant's departure place and destination when taking a taxi. The translation registrant's movement request information may also include the translation registrant's transfer point, expected departure time point, expected arrival time point, etc. when taking a taxi.

[0083] When a translation requester or a translation registrant enters a taxi and moves, the translation requester or the translation registrant is a passenger of the taxi. The departure point is the starting point of the passenger's movement when riding a taxi, and is the point where the passenger enters the taxi (the point where the passenger starts riding in the taxi). Therefore, in terms of using a taxi, the departure point and the boarding point are synonymous. The destination is the target point that the passenger wants to reach by using the taxi, and is also the point where the passenger gets off. Therefore, in terms of using a taxi, the destination and the getting off point are synonymous.

[0084] Reference Fig.14 The matching process of the translation requester and the translation registrant is described below. Matching refers to selecting a combination of the translation requester and the translation registrant that should share a taxi. The processing of step S31 to step S33 is performed by the server device 20. Fig.13 The example shows a state in which the server device 20 receives multiple vehicle dispatch request signals Req_P from multiple terminal devices 10 and multiple carpooling support signals Req_Q from multiple terminal devices 10, but the number of vehicle dispatch request signals Req_P to be received by the server device 20 is arbitrary as long as the number is 1 or more, and the number of carpooling support signals ReqQ received by the server device 20 is arbitrary as long as the number is 1 or more.

[0085] First, in step S31, the server device 20 (server communication unit 22) receives one or more vehicle dispatch request signals Req_P from one or more terminal devices 10 of translation requesters. In step S31, the information acquisition unit 21A (see Fig.12 ) Based on the received result, the mobile requirement information and the unique information of each translation requester are acquired as the translation requester information (first information) related to each translation requester. The information acquisition unit 21A may refer to the vehicle dispatch application registrant data D1 (see Figure 6 ), and based on the personal ID included in each vehicle dispatch request signal Req_P, unique information of each translation requester is obtained from the data D1.

[0086] At the same time, in step S32, the server device 20 (server communication unit 22) receives one or more ridesharing support signals Req_Q from the terminal devices 10 of one or more translation registrants. In step S32, based on the reception result, the information acquisition unit 21A acquires the movement request information and unique information of each translation registrant as the translation registrant information (second information) related to each translation registrant. The information acquisition unit 21A may refer to the translation registrant data D2 (see Figure 7 ), and based on the translation registered person ID included in each ridesharing support signal Req_Q, unique information of each translation registered person is acquired from the data D2.

[0087] Note that the execution order of the processing of steps S31 and S32 is arbitrary, and the processing of the two steps can be performed simultaneously. The vehicle dispatch request signal Req_P may include a part of the translation requester's unique information (e.g., information specifying the language to be used) or all of it, and in this case, the information acquisition unit 21A may extract a part of the translation requester's unique information (e.g., information specifying the language to be used) or all of it from the vehicle dispatch request signal Req_P.

[0088] After steps S31 and S32, in step S33, the matching processing unit 21B (see Fig.12 ) performs matching processing. In the matching processing, based on the matching information including the information acquired in steps S31 and S32, the translation requester and the translation registrant who should share a taxi are selected as the ride-sharing object. The translation requester and the translation registrant selected here correspond to Figure 5 That is, in the matching process, based on the matching information, person P is selected as the translation requester, and from a plurality of users including one or more translation registrants, a user (translation registrant) who can translate between the reference language and the language used by person P is selected as person Q. At this time, the translation requester and the translation registrant whose departure places are completely consistent with each other or consistent to some extent, and whose destinations are also completely consistent with each other or consistent to some extent are selected as the carpooling objects (P and Q). Since the matching information includes the information acquired in steps S31 and S32, that is, the translation requester information (movement request information and unique information) of each translation requester and the translation registrant information (movement request information and unique information) of each translation registrant, the matching information includes the departure place and destination of each user when taking a taxi, the language used by each user, and the translation ability information of each translation registrant (see as appropriate). Figure 6 and Figure 7 ). Therefore, you can choose the appropriate carpooling partner.

[0089] That is, it is possible to appropriately match, as a ride-sharing object, a user who requests a translation (translation requester) with a user who can perform a translation (translation registrant) whose departure and destination completely coincide with each other or coincide to some extent.

[0090] At this time, by including the attribute information of each user (attribute information other than the language used, see Figure 6 , Figure 7 ), it is possible to match the carpooling object from various angles and promote the optimization of matching. For example, it may be easier to match users of the same gender than to match users of different genders, or it may also be easier to match users whose hobbies are consistent with each other. The attribute information of the translation registrant may include the knowledge amount information related to tourist attractions. For example, in the case where the translation requester as person P moves by taxi in Kyoto city, it is possible to easily select a translation registrant with rich knowledge of Kyoto as person Q.

[0091] Fig.15 The flow of the operation of the taxi operating system SYS for a person P who is a translation requester and a person Q who is a translation registrant is shown. Fig.15 The people P and Q in the Figure 5 The people in P and Q are the same. Fig.15 In order to avoid complicating the description, only Fig.12 In the figure, a plurality of translation requesters and a plurality of translation registered persons are selected as a pair of carpooling objects through matching processing. In particular, terminal devices 10 owned by persons P and Q are denoted by reference numerals "10P" and "10Q", respectively.

[0092] Signal 610 is a vehicle dispatch request signal Req_P transmitted from terminal device 10P to server device 20, and signal 612 is a ridesharing support signal Req_Q transmitted from terminal device 10Q to server device 20. In server device 20, after information acquisition processing 614 based on the reception results of signals 610, 612 is performed, matching processing 616 and taxi search processing 618 are performed. Information acquisition processing 614 corresponds to Fig.14 The processing of steps S31 and S32 in , and the matching processing 616 corresponds to Fig.14 As a result of the matching process 616, persons P and Q are selected as carpooling objects.

[0093] Each of the vehicle-mounted devices 30 of the plurality of taxis belonging to the taxi operating system SYS sequentially sends the vehicle position information acquired sequentially to the server device 20. In the taxi search process 618, the server control unit 21 searches for a taxi suitable for sharing of the persons P and Q based on the vehicle position information and the signals 610 and 612 (in particular, the departure place of the persons P and Q) from each of the vehicle-mounted devices 30, and sets the searched taxi as the target taxi. At this time, the search target only includes taxis in an empty state. Since the search itself is a prior art, its detailed description will be omitted. The matching process 616 and the taxi search process 618 can be performed in parallel, thereby optimizing the matching results and the taxi search results.

[0094] When the persons P and Q are selected as the carpooling objects by the matching process 616, the discount setting unit 21C (see Fig.12 ) performs discount setting processing 620. In the discount setting processing 620, the discount setting unit 21C sets a discount rate k for person Q based on the language used by person P and the translation ability information of person Q. D . Set the discount rate k D The method is as mentioned above Fig.10 That is, for example, when the language used by person P is Chinese, and the translation level of Chinese of person Q is level LV1, LV2, LV3, and LV4, the discount rate k for person Q is D are set to 70%, 60%, 50% and 30% respectively. Similarly, for example, when the language used by person P is Swahili, and the translation level of Swahili of person Q is level LV1, LV2, LV3 and LV4, the discount rate k for person Q is D They are set to 100%, 90%, 80% and 60% respectively.

[0095] After the discount setting process 620, the server control unit 21 transmits an inquiry signal 622 to the terminal device 10Q by using the server communication unit 22. The contents of the inquiry signal 622 include the reservation of the person P who rides with the person Q, the language used by the person P, the discount rate k set in the discount setting process 620, and the information of the person P. D . In addition, the inquiry signal 622 also includes information indicating when and where person Q should arrive in order to enter the target taxi (for example, information such as "Please pick up XX today at 16:55"), and information indicating that an identity authentication document is required to apply for a discount (for example, information such as "Identity authentication requires a driver's license in order to receive a discount"). In addition, in addition to the language used by person P, attribute information (nationality, gender, etc.) of person P may also be included in the inquiry signal 622. The vehicle dispatch application executed by the terminal device 10Q sends the content included in the inquiry signal 622 to person Q through the interface unit 14 of the terminal device 10Q.

[0096] When person Q refers to the content included in the inquiry signal 622 and then inputs a consent operation to consent to carpooling to the interface unit 14 of the terminal device 10Q, a consent signal 624 is generated under the control of the vehicle dispatch application executed by the terminal device 10Q, and the consent signal 624 is sent from the terminal device 10Q to the server device 20. When consent is not performed, the carpooling object is reselected by performing the matching process 616 again, and a detailed description thereof is omitted.

[0097] When the server device 20 receives the consent signal 624, the server control unit 21 sends a vehicle dispatch completion signal 626 to the terminal device 10P, and sends a vehicle dispatch instruction signal 630 to the vehicle-mounted device 30 of the target taxi set in the taxi search process 618. The vehicle dispatch completion signal 626 is a signal indicating that the dispatch of the taxi based on the signal 610 is completed, and the taxi is heading to the departure place specified by the person P, or the taxi is waiting at the departure place specified by the person P, the arrangement of the translator is completed, and the person sharing of the translation can be performed, etc. The person P confirms the content of the vehicle dispatch completion signal 626 in the interface unit 14 of the terminal device 10P, and takes a taxi to the departure place of the person P (or waits for the taxi to arrive at the departure place when already at the departure place).

[0098] The vehicle dispatch instruction signal 630 is a signal sent from the server communication unit 22 to the vehicle-mounted device 30 of the target taxi under the control of the server control unit 21, and is a signal instructing taxi dispatch. The content of the signal 630 includes the passenger pick-up place (corresponding to the departure place of persons P and Q) where the target taxi should pick up the passenger, the fact that persons P and Q share a ride, the discount rate k of person Q set in the discount setting process 620, and the discount rate k of person Q set in the discount setting process 620. D , an identity verification method for person Q (e.g., presentation of a driver's license), etc. In the target taxi, the content of signal 630 is sent to the driver via interface unit 34 (e.g., displayed on a display screen of interface unit 34). The driver of the target taxi confirms the content of signal 630 and goes to the passenger pick-up location.

[0099] In the target taxi, when person P gets off after person P and person Q ride in a shared taxi, the reference fare is charged to person P. The reference fare of person P is calculated based on the travel distance and travel time of the taxi while person P is riding in the taxi, as well as the boarding place, the getting-off place, the ride start time point, the ride end time point, etc., according to the predetermined reference fare calculation conditions. On the other hand, in the target taxi, when person P gets off after person Q gets off after person P rides in a shared taxi, the reference fare is charged at a discount rate k. DThe fare determined after the discount application is taken is charged to person Q. However, if the fare determined after the discount application is zero, no fare is charged to person Q. The fare determined after the discount application is (1-kD) times the reference fare calculated for person Q.

[0100] <Second Example>

[0101] A second example of the taxi operation system SYS will be described. In the first example, a situation in which the translation requester and the translation registrant are mainly matched in real time (hereinafter, referred to as a real-time situation) is assumed. That is, for example, after the end of an event at an international event venue (for example, after the end of a match in an international conference venue of sports), when people of different nationalities leave the venue, taxis are currently used as a means of movement to immediately transfer a large number of people near the venue out of the venue. This situation corresponds to a real-time situation. However, the special vehicle dispatch service in the above-mentioned taxi operation system SYS can also be applied to appointment vehicle dispatch.

[0102] In the second example, a case where a special vehicle dispatch service is applied to a reservation vehicle dispatch (hereinafter, referred to as a reservation vehicle dispatch case) is assumed. The reservation vehicle dispatch is a service for dispatching a taxi after setting an arbitrary future date and time as a departure date and time. In the reservation vehicle dispatch case, operations similar to those in the first example are basically performed, and unless otherwise specified, the contents described in the first example also apply to the reservation vehicle dispatch case of the second example.

[0103] However, in the case of a reserved vehicle dispatch, the expected departure date and time are included in the movement request information of each vehicle dispatch request signal Req_P, and the expected departure date and time or the possible departure date and time are included in the movement request information of each ride sharing support signal Req_Q. Of course, the expected departure date and time and the possible departure date and time are future dates and times from the transmission date and time of the signals Req_P and Req_Q.

[0104] When focusing on person P, the expected departure date and time in the vehicle dispatch request signal Req_P is the date and time when person P expects to start moving by taxi. When focusing on person Q, the expected departure date and time in the ride-sharing support signal Req_Q is the date and time when person Q expects to start moving by taxi. The possible departure date and time in the ride-sharing support signal Req_Q indicates the date and time recognized by person Q as the start date and time of movement of person Q by taxi, and may have a corresponding time width. For example, the time period from 10:00 am to 11:30 am on April 5, 2020 may be set as a possible departure date and time. This indicates that person Q believes that as long as it can depart within this time period, the convenience of the ride-sharing partner can be met. Person Q who hopes that the fare will be reduced or zero can be considered to be able to compromise time to some extent. Therefore, considering his own convenience, person Q includes the expected departure date and time or the possible departure date and time in the movement request information of the ride-sharing support signal Req_Q.

[0105] Although the vehicle dispatch request signal Req_P is described by focusing on person P as a translation requester, the same applies to the vehicle dispatch request signal Req_P corresponding to any translation requester. Although the ridesharing support signal Req_Q is described by focusing on person Q as a translation registrant, the same applies to the ridesharing support signal Req_Q corresponding to any translation registrant.

[0106] Moreover, in the case of scheduled vehicle dispatch, if Fig.14 As shown in , a carpooling object is selected by processing steps S31 to S33. However, in the case of a scheduled vehicle dispatch, the expected departure date and time in the Req_P signal and the expected departure date and time or the possible departure date and time in the Req_Q signal are added to the matching information, and matching is performed based on the expectations of the translation requester and the translation registrant for the departure date and time. As a result, it is possible to appropriately match a user who desires translation (translation requester) and a user who can perform translation (translation registrant) as a carpooling object, the departure place and destination of the user are completely consistent or consistent to some extent, and the expectations of the departure date and time of the user are completely consistent or consistent to some extent.

[0107] Although the flow of the operation of the taxi operating system SYS focusing on the person P as a translation requester and the person Q as a translation registrant is also the same as that of the reference Fig.15 Similar to what was described in the first example, but for Fig.15 Made some modifications and the result is as Fig.16 The operation of the taxi operation system SYS in the case of reserved vehicle dispatch will mainly focus on Fig.15 and Fig.16 The different parts between (i.e., the different parts between the real-time situation and the reserved vehicle scheduling situation) are described.

[0108] The transmission and reception of signals 610 and 612, the information acquisition processing 614 based on the signals 610 and 612, and the matching processing 616 are as described in the first example. However, the content of the signal 610 as the vehicle dispatch request signal Req_P from the terminal device 10P includes the expected departure date and time of the person P, and the content of the signal 612 as the ridesharing support signal Req_Q from the terminal device 10Q includes the expected departure date and time or the possible departure date and time of the person Q.

[0109] In the case of a reserved vehicle dispatch, a taxi setting process 618' is performed instead of the taxi search process 618. In the taxi setting process 618', an arbitrary taxi belonging to the taxi operating system SYS can be set as a target taxi. However, a taxi that is not desired to be set as a target taxi is excluded from the setting target of the target taxi, such as a taxi that is desired to be in an occupied state at the desired departure date and time in the signal 610.

[0110] In the case of reserving vehicle dispatch, after the server device 20 receives the approval signal 624, a vehicle dispatch reservation completion signal 626' is sent from the server device 20 to the terminal device 10P instead of the vehicle dispatch completion signal 626. The vehicle dispatch reservation completion signal 626' is a signal indicating that the vehicle dispatch reservation of the taxi is completed based on the signal 610, the arrangement of the interpreter is completed, and the person who can perform the interpretation is shared, etc. The person P confirms the content of the vehicle dispatch reservation completion signal 626' at the interface unit 14 of the terminal device 10P, and goes to the departure place designated by him / herself at an appropriate time on the day of the ride.

[0111] Furthermore, in the case of a reserved vehicle dispatch, after the server device 20 receives the approval signal 624, a vehicle dispatch reservation instruction signal 630' is sent from the server device 20 to the vehicle-mounted device 30 instead of the vehicle dispatch instruction signal 630. The vehicle dispatch reservation instruction signal 630' is a signal indicating a vehicle dispatch reservation for a taxi, and includes the following items as the contents of the signal 630': the passenger pick-up place (corresponding to the departure place of persons P and Q) at which the target taxi should pick up the passenger and the passenger pick-up date and time at which the target taxi should pick up the passenger, the fact that persons P and Q share a ride, the discount rate k for person Q set in the discount setting process 620, D, identity verification method for person Q (e.g., presentation of driver's license), etc. The passenger pick-up date and time are consistent with the expected departure date and time of person P specified in signal 610. In the target taxi, the content of signal 630' is sent to the driver via interface unit 34 (e.g., displayed on the display screen of interface unit 34), and the target taxi driver confirms the content of signal 630' and goes to the pick-up location in time.

[0112] When the sending and receiving dates of signals 610 and 612 (e.g., April 3, 2020) are before the date of person P's expected departure date and time (e.g., April 5, 2020), the setting of the target taxi and the sending of the vehicle dispatch reservation instruction signal 630' can be performed on the day when persons P and Q ride (e.g., April 5, 2020), and the target taxi can be dynamically set according to the operating status of each taxi on that day.

[0113] The fares to be charged to the persons P and Q are as described in the first example. However, the predetermined reservation fee may be added to the fare to be charged to the person P, and in addition, the predetermined reservation fee may be added to the fare to be charged to the person Q. Of the fare to be charged to the person P and the fare to be charged to the person Q, the reservation fee may be added only to the fare to be charged to the person P.

[0114] <Third Example>

[0115] A third example of the taxi operating system SYS will be described. When the server device 20 receives the vehicle dispatch request signal Req_P, a ride-sharing invitation can be sent from the server device 20 to each translation registrant. For example, when the vehicle dispatch request signal Req_P is received from the terminal device 10 of the person P, the server control unit 21 can send an invitation signal to the terminal device 10 of each translation registrant, and the invitation signal includes the movement request information of the person P and part (including at least the language used) or all of the unique information of the person P. At this time, some translation registrants who wish to confirm the information included in the invitation signal on their own terminal devices 10 send a ride-sharing support signal Req_Q with conditions according to the content of the vehicle dispatch request signal Req_P from their own terminal devices 10.

[0116] Such an invitation is believed to be particularly useful in a scheduled vehicle dispatch situation according to the second example, and also useful in a real-time situation according to the first example.

[0117] <Fourth Example>

[0118] A fourth example of the taxi operating system SYS will be described. Although a method of setting a discount rate so that the fare of the translation registrant who rides with the translation requester is lower than the reference fare has been described above, a discount fee may be set instead of a discount rate. This will be described as a fourth example.

[0119] Fig.17 The structure of the discounted fee data D3a of the fourth example is shown. In the fourth embodiment, the discounted fee data D3a is stored and retained in the server storage unit 23 instead of Fig.10 In the discount rate data D3a, the discount rate F of the ticket of the translation registrant according to the translation level is defined for each non-reference language. D That is, in the case where the translation requester and the translation registrant who are persons P and Q share a taxi, the fare of the translation registrant is calculated by subtracting the discount fee F from the reference fare. D The amount obtained is defined in the discount fee data D3a for each non-reference language and for each translation level. D . “0<FD” is satisfied.

[0120] The following will refer to Fig.18 The method of calculating the fare of the person of interest as a translator registrant is described below. Assuming that the reference fare of the person of interest is F when the person of interest moves from a specific pickup location to a specific drop-off location by taxi under specific riding conditions. REF Here, the specific riding condition is a riding condition excluding the presence or absence of a shared ride between the person of interest and the translation requester, and is a condition such as the travel distance and travel time of the taxi in a state where the person of interest is riding in the taxi, and the boarding place, the getting-off place, the riding start time point, and the riding end time point when the person of interest rides in the taxi. In this case, if the person of interest moves from the specific boarding place to the specific getting-off place by taxi alone under the specific riding condition ("No" in step S11a), the fare of the person of interest is the reference fare F REF (Step S14a). On the other hand, in a state where the person of interest and the translation requester share a taxi, when the person of interest (translation registrant) moves from a specific boarding location to a specific disembarking location under specific riding conditions, and the language used by the translation requester is included in the translatable languages ​​of the person of interest (translation registrant) ("Yes" in steps S11a and S12a), the fare of the person of interest is set to the amount (F REF -F D ) and zero, that is, when "F REF -F D > 0", set the fare of the person of interest to the amount (FREF -F D ), and when “F REF -FD×0", the fare of the person of interest is set to zero (free) (step S13a). Even in a state where the person of interest and the translation requester share a taxi, when the person of interest (translation registrant) moves from a specific boarding place to a specific getting-off place under specific riding conditions, if the translatable languages ​​of the person of interest (translation registrant) do not include the language used by the translation requester ("Yes" in step S11a and "No" in step S12a), the fare of the person of interest is the reference fare F REF (Step S14a).

[0121] When a discount fee is set for interested parties, D When the specified discount fee F is included D The server device 20 sends a signal of information indicating that the person of interest and the requester of translation should share a ride to the taxi. The taxi meter is provided with the designated discounted fare F from the taxi's onboard device 30. D information, so that the fare of the person of interest is actually set to the amount (F REF -F D ) and zero (step S13a). The vehicle-mounted device 30 can be used as a taximeter.

[0122] When the non-reference language to be translated is constant, the discounted cost F D As the translation level increases, it increases accordingly. A discount fee F is set for it. D The fare for the translator registrant is discounted FD That is, for example, when the language used by person P who is a translation requester is Chinese and Chinese is included in the translatable languages ​​of person Q who is a translation registrant, and when the translation level of Chinese of person Q is level LV1, LV2, LV3 and LV4, Fig.17 As shown in D 1200 yen, 1000 yen, 800 yen, and 600 yen, respectively. Similarly, for example, in the case where the language used by person P, who is a translation requester, is Swahili and Swahili is included in the translatable languages ​​of person Q, who is a translation registrant, when the translation level of Swahili of person Q is level LV1, LV2, LV3, and LV4, the discounted fee F for person Q is set to 1200 yen, 1000 yen, 800 yen, and 600 yen, respectively. D The prices are set at 2,000 yen, 1,800 yen, 1,600 yen and 1,400 yen respectively.

[0123] When the fourth example is compared with the first example Fig.15 or according to the second example Fig.16 When the operation combination of D Instead of the discount rate k D , and includes the discount fee F in the inquiry signal 622 and the vehicle dispatch instruction signal 630 or the vehicle dispatch reservation instruction signal 630' D information about the discount rate k D As a result, when person Q is to get off from the target taxi shared with person P, the determined fare is charged to person Q after discount application of the discount fee FD. However, if the fare determined after the discount application is zero, no fare is charged to person Q. The fare determined after the discount application is the larger of an amount obtained by subtracting the discount fee FD from the reference fare calculated for person Q and zero.

[0124] As described above, the discount setting unit 21C performs the setting of a discount on the fare of the translation registrant when the translation requester and the translation registrant share a taxi based on the translation requester information including information specifying the language used by the translation requester and based on the translation registrant information including information specifying the translatable language of the translation registrant. In the fourth example, the setting of a discount on the fare of the translation registrant includes the setting of providing or not providing a discount on the fare of the translation registrant, and the setting of the discount fee FD when a discount is to be provided.

[0125] As long as the fare of the translation registrant who shares the ride with the translation requester (however, limited to the translation registrant who can translate between the reference language and the language used by the translation requester) is lower than the reference fare, the method of setting the discount can be variously modified, and the discount rate k can be used. D and discount fee F D During the ride-sharing period, the conditions for the discount can be adjusted according to the taxi's travel distance, time period, day of the week, etc.

[0126] <Fifth Example>

[0127] A fifth example of the taxi operation system SYS will be described. In Japan, a reserved fare service can also be used. In the reserved fare service, before a passenger (user) actually enters a taxi and a paid operation (passenger occupation) of the taxi starts, based on the departure place and destination specified by the passenger, the fare of the taxi operating between the departure place and the destination is calculated as a reserved fare, and a planned travel route of the taxi between the departure place and the destination is set. Then, in principle, it is agreed that the reserved driver performs a paid operation (passenger occupation) on the set planned travel route, and the passenger is requested to pay the reserved fare as the actual fare.

[0128] The scheduled fare service and the special vehicle dispatch service may be performed in combination. Even in the case of performing this combination, the method of calculating the fares of the persons P and Q in the special vehicle dispatch service is the same as the above method. However, when performing this combination, the server control unit 21 replaces the taximeter or the in-vehicle device 30 in the taxi, calculates and determines the fare of each of the persons P and Q and determines it as the scheduled fare, and transmits information related to the determined scheduled fare from the server device 20 to the taxi ( Fig.15 or Fig.16 Since the scheduled fare of person P is calculated using the same calculation method as the calculation method for calculating the reference fare of person P, the scheduled fare of person P coincides with the reference fare of person P described in the first example. When the reference fare calculated for person Q is set as fare F REF At this time, the fare booked by person Q is "F REF ×(1-kD)". Alternatively, if the discounted fee F of the fourth example is adopted D , then the scheduled fare for person Q is set to "(F REF -F D )” and zero, whichever is greater.

[0129] <Sixth Example>

[0130] A sixth example of the taxi operating system SYS will be described.

[0131] In the first case where only person P rides the taxi as a passenger, the sales of the taxi are the reference fare of person P (e.g., 2,000 yen). On the other hand, in the second case where person P and Q share the taxi, the sales of the taxi are the sum of the reference fare of person P (e.g., 2,000 yen) and the fare of person Q (e.g., 400 yen), which means that the sales of the taxi are greater in the second case than in the first case (however, assuming that the fare of person Q is not zero). Although an operating method of distributing part or all of the sales growth to an operating company or the like of the server device 20 may be adopted, the fare of person P in the second case may be set lower than the fare of person P in the first case (e.g., 2,000 yen). At this time, the fare of person P in the first case (e.g., 2,000 yen) may be set equal to the sum of the fare of person P in the second case and the fare of person Q.

[0132] When the translation requester and one or more persons accompanying the translation requester form a group, and the group includes the translation requester taking a taxi, the number of group members information indicating the number of people constituting the group may be included in the above-mentioned vehicle dispatch request signal Req_P (see Fig.13 ). Therefore, the number of group members is included in the above translation requester information (see Fig.14 Step S31). Note that the group does not include the translator registrant. In the matching process, it is preferred to select the carpooling partner by considering the number of group members (see Fig.14 Step S33).

[0133] Arbitrary information exchange between an arbitrary user and the server device 20 (the administrator of the server device 20 ) can be realized in a mode without using the terminal device 10 , and can be realized by, for example, voice communication or facsimile communication.

[0134] Instead of the vehicle-mounted device 30, a handheld terminal capable of displaying only the character information may be installed in the taxi. In this case, the signal 630 or 630' (see Fig.15 or Fig.16 ) is sent to the handheld terminal. The handheld terminal can also be considered as a vehicle-mounted device.

[0135] <Seventh Example>

[0136] A seventh example of the coasting operating system SYS will be described. Fig.19 As shown, the server control unit 21 related to the special vehicle dispatch service may include an additional fare setting unit 21D in addition to the information acquisition unit 21A, the matching processing unit 21B, and the discount setting unit 21C. In the seventh example, the function of the additional fare setting unit 21D will be described. The additional fare setting unit 21D performs additional fare setting for the translation requester's fare when the translation requester shares a taxi with the translation registrant based on the translation requester information and the translation registrant information. The additional fare setting for the translation requester's fare includes setting of application or non-application of the additional fare for the translation requester's fare, and the additional fare rate k when the additional fare is to be applied. U settings.

[0137] Fig. 20 2 shows the structure of the additional fare rate data D4 referred to in the additional fare setting. The additional fare rate data D4 is stored and retained in the server storage unit 23. In the additional fare data D4, the additional fare rate k of the fare of the translation requester is defined for each non-reference language. U That is, in the additional fare data D4, an additional fare rate k is defined for each non-reference language. U , and in the case where the translation requester and the translation registrant, who are persons P and Q, actually share a taxi, the fare of the translation requester is (1+k U ) times. The additional fare rate at this time is k U The translation requester determines whether the language used by the translation requester is a non-reference language and whether "0<kU" is satisfied.

[0138] Reference Fig.21 The method of calculating the fare for the translation requester and the translation registrant is described. Both the additional fare setting for the translation requester and the discount setting for the translation registrant can be performed, and Fig.21 In the seventh example, it is assumed that both the additional fare setting and the discount setting are performed at the same time. However, in the seventh example, the discount setting for the translation registrant may not be performed (that is, the fare of the translation registrant can always be set as the reference fare regardless of whether the translation requester rides with the translation requester). As described above, according to the predetermined reference fare calculation conditions, the reference fare of any interested person is calculated based on the travel distance and travel time of the taxi when the interested person is riding in the taxi, and the boarding place, alighting place, ride start time point, ride end time point, etc. when the interested person rides in the taxi. When the predetermined fare service is not introduced, the reference fare is calculated by the taximeter or the vehicle-mounted device 30 installed in the taxi. Here, it is considered that the predetermined fare service is not introduced.

[0139] Now, a case will be considered where a first interested person as one interested person is a translation registrant and a second interested person as another interested person is a translation requester. Then, assuming that under a specific riding condition, when each interested person moves from a specific pickup location to a specific drop-off location by taxi, the reference fare for each interested person is the fare F REF Here, the specific riding conditions are riding conditions that exclude the presence or absence of shared ride between the translation requester and the translation registrant, and are conditions such as the travel distance and travel time of the taxi when the person of interest is riding in the taxi, and the boarding place, alighting place, ride start time point, and ride end time point when the person of interest rides in the taxi.

[0140] In this case, if each interested person moves from a specific boarding location to a specific drop-off location by taxi alone under specific riding conditions ("No" in step S51), the fare of each interested person is the reference fare F. REF (Step S55). On the other hand, in a state where the first interested person (translation registrant) and the second interested person (translation requester) share a taxi, when each interested person moves from a specific boarding place to a specific getting-off place under a specific riding condition, and the language used by the second interested person (translation requester) is included in the translatable language of the first interested person (translation registrant) (Yes in steps S51 and S52), discount setting is performed in which the fare of the first interested person (translation registrant) is the reference fare F REF (1-kD) times (step S53), and perform additional fare setting, where the fare of the second interested person (translation requester) is the reference fare F REF(1+k U ) times (step S54). Even when the first interested person (translation registrant) and the second interested person (translation requester) share a taxi, each interested person moves from a specific boarding place to a specific disembarkation place under a specific riding condition, if the language used by the second interested person (translation requester) is not included in the translatable language of the first interested person (translation registrant) ("Yes" in step S51 and "Yes" in step S52), the fare of each interested person is the reference fare F REF (Step S55).

[0141] When the discount rate for the first interested person (translator registrant) is set to k D When the server device 20 (server communication unit 22) sends a message including the specified set discount rate k to the in-vehicle device 30 of the taxi that the first interested person and the second interested person should share. D The designated discount rate k is provided from the taxi's onboard device 30 to the taxi meter D information, so that the fare for the first interested person (translator registrant) is actually set to "FREF × (1-k D )". The in-vehicle device 30 can be used as a taxi meter.

[0142] When setting the additional fare rate k for the second interested person (translation requester) U When the additional fare rate k is specified U The signal of information of the first and second interested persons is sent from the server device 20 (server communication unit 22) to the vehicle-mounted device 30 of the taxi that the first and second interested persons should share. The vehicle-mounted device 30 of the taxi provides the taxi meter with the specified additional fare rate k. U information, so that the fare of the second interested person (the translation requester) is actually set to "F REF ×(1+k U )". The in-vehicle device 30 can be used as a taxi meter.

[0143] exist Fig. 20 In the example of the additional fare rate data D4 shown in , additional fare rates kU of 10%, 15%, 20%, and 30% are set for English, Chinese, French, German, and Swahili as non-reference languages, respectively. Therefore, for example, when the language used by person P as a translation requester is Chinese and Chinese is included in the translatable languages ​​of person Q as a translation registrant, the additional fare rate kU of person P is 10%, 15%, 20%, and 30%. USimilarly, for example, when the language used by person P who is a translation requester is Swahili and Swahili is included in the translatable languages ​​of person Q who is a translation registrant, the additional fare rate k of person P is U is set to 30%.

[0144] In the seventh example, the additional fare setting is applied to Fig.15 In the case of an operation flow, you can execute Fig.15 The stage of the discount setting process 620 of the embodiment performs the additional fare setting process in parallel with the discount setting process 620 (the same applies to the additional fare setting according to the seventh example being applied to Fig.16 In the additional fare setting process, the additional fare setting unit 21D sets the additional fare rate k for person P based on the language used by person P and the translation ability information of person Q. U .

[0145] In the application of the seventh example Fig.15 In the operation of the discount setting process 620 and the operation after the additional fare setting process are as described in the first example. However, with the additional fare rate k U The relevant information is added to the vehicle dispatch instruction signal 630. That is, the content of the signal 630 includes the passenger pick-up place (corresponding to the departure place of persons P and Q) where the target taxi should pick up passengers, the fact that persons P and Q are riding together, the discount rate k set in the discount setting process 620 for person Q, and the discount rate k set in the discount setting process 620 for person Q. D , the additional fare rate k set in the additional fare setting process U , an identity verification method for person Q (e.g., presentation of a driver's license), etc. In the target taxi, the content of signal 630 is sent to the driver via the interface unit 34 (e.g., displayed on a display screen of the interface unit 34). The driver of the target taxi confirms the content of signal 630 and goes to the passenger pick-up location.

[0146] In the target taxi, when person P and person Q take a shared taxi and person P wants to get off the taxi, the additional fare rate k U The fare determined after the additional fare application is charged to person P. The fare determined after the additional fare application is (1+k U ) times. On the other hand, in the target taxi, when P and Q take a taxi in a shared way and Q wants to get off the taxi, the discount rate k D The fare determined after the discount application is charged to person Q. However, if the fare determined after the discount application is zero, no fare is charged to person Q. The fare determined after the discount application is (1-k) times the reference fare calculated for person Q. D ) times.

[0147] It can be said that the extra fare added to the fare of person P is a price for translation, and even if there is an extra fare, the benefit of translation can be obtained, and therefore, it can be said that a beneficial service can be constructed.

[0148] Instead of the additional fare data D4, Fig. 22 The additional charge data D4a is stored and retained in the server storage unit 23, and the additional charge data D4a can be used to perform additional charge setting for the translation requester's fare when the translation requester and the translation registrants who are persons P and Q share a taxi. That is, in the case where the translation requester and the translation registrants share a taxi, the translation requester's fare can be set by setting the additional charge F4a. U In the additional fee data D4a, an additional fee F for the translation requester's fare is defined for each non-reference language. U When the translation requesters who are persons P and Q share a taxi with the translation registrants, the additional fee F for the translation requesters is determined based on which non-reference language the translation requesters use. U . Satisfy "0<F U ”.

[0149] When adding an additional fee F U To perform the additional fare setting for the translation requester, you can do it as follows Fig.21 That is, when the first interested person (translation registrant) and the second interested person (translation requester) share a taxi, each of the interested persons moves from a specific boarding place to a specific getting-off place under specific riding conditions, and the language used by the second interested person (translation requester) is included in the translatable language of the first interested person (translation registrant) ("Yes" in steps S51 and S52), in step S54, instead of setting the fare of the second interested person (translation requester) as the reference fare F REF (1+k U ) times, the fare for the second interested person (translation requester) can be set to (F REF +FU).

[0150] When setting an additional fee F for the second interested person (translation requester) U When the additional cost F is specified, U The signal of the information of the first and second interested persons is sent from the server device 20 (server communication unit 22) to the vehicle-mounted device 30 of the taxi that the first and second interested persons should share. The vehicle-mounted device 30 of the taxi provides the taxi meter with the specified additional fee F. Uinformation, so that the fare of the second interested person (translation requester) is actually set to (F REF +F U ). The vehicle-mounted device 30 can be used as a taximeter.

[0151] exist Fig. 22 In the example of the additional charge data D4a shown in FIG. 1 , additional charges F of 500 yen, 700 yen, 900 yen, and 1500 yen are set for English, Chinese, French, German, and Swahili, which are non-reference languages, respectively. U Therefore, for example, when the language used by person P who is a translation requester is Chinese and Chinese is included in the translatable languages ​​of person Q who is a translation registrant, the additional fee F of person P is U Similarly, for example, when the language used by person P who is a translation requester is Swahili and Swahili is included in the translatable languages ​​of person Q who is a translation registrant, the additional fee F of person P is U It is set at 1,500 yen.

[0152] As described in the fourth example, the discount fee F D Can be used instead of the discount rate k D (See Fig.17 ) applies to person Q as the registrant of translation.

[0153] In addition, in the seventh example, when the reserved fare service described in the fifth example is used, the fare for each of the persons P and Q is calculated and determined as the reserved fare by the server control unit 21 instead of the taximeter or the in-vehicle device 30 in the taxi, and information related to the determined reserved fare is transmitted from the server device 20 to the taxi ( Fig.15 or Fig.16 When the reference fare calculated for person P is set as fare F REF When the fare of person P is set to "F REF ×(1+k U Alternatively, if a discounted fee F is used U , then the scheduled fare of person P is set to "(F REF +F U )". When the reference fare calculated for person Q is set to fare F REF At this time, the fare booked by person Q is "F REF ×(1-k D Alternatively, if a discounted fee F is used D , then set the scheduled fare of person Q to "(F REF -F D )” and zero, whichever is greater.

[0154] The additional fare rate k applied to person P as a translation requester can be set and changed according to the translation level of person Q as a translation registrant U or additional fee F U For example, the additional fare rate k U or additional fee F U It may increase as the translation level of person Q in the language used by person P increases.

[0155] <Consideration of the present invention>

[0156] The present invention will be considered as embodied in the above-described examples.

[0157] According to aspects of the present invention, a taxi management device (20) has a configuration (hereinafter referred to as structure W1) including the following items: an information acquisition unit (21A) that acquires first information, the first information including information specifying a language used by a first person (e.g., person P as a translation requester) (e.g., translation requester information related to person P), and acquires second information, the second information including information specifying a translatable language of a second person (e.g., person Q as a translation registrant) (e.g., translation registrant information related to person Q); and a discount setting unit (21C) that, based on the first information and the second information, performs a discount setting for the second person's fare when the first person and the second person share a taxi.

[0158] Since the first person is anxious about the conversation in the taxi due to the language barrier, the first person can request a translator when using the taxi. On the other hand, the second person is able to understand the language used by the first person and translate the language used. In this case, if the first person and the second person share the taxi, the anxiety of the first person about the language is eliminated. In order to help promote carpooling, the taxi management device according to configuration W1 is provided with a discount setting unit. Therefore, the anxiety of the first person about the language is eliminated, and at the same time, there is a possibility that the second person can use the taxi for free or at a low fare, so that a service that is beneficial to both can be provided.

[0159] For example, the first information is the translation requester information related to person P. In the above example, person P is the translation requester, and the translation requester information related to person P may include the movement request information and the unique information of person P (see Fig.14 The language used by person P is specified by the unique information of person P (see Figure 6 ).

[0160] For example, the second information is the translation registrant information related to person Q. In the above example, person Q is a translation registrant, and the translation registrant information related to person Q may include the move request information and the unique information of person Q (see Fig.14The translatable language of person Q is specified by the unique information of person Q (see Figure 7 and 8 ).

[0161] Specifically, for example, the taxi management device according to configuration W1 has a configuration for operating a taxi in a country using a reference language as an official language (hereinafter, referred to as configuration W2), the language used by the first person is different from the reference language, and the discount setting unit sets the fare for the second person when sharing a ride to be lower in a case where the second person can perform translation between the reference language and the language used by the first person than in a case where the translation is not performed (see Fig.11 or Fig.18 ).

[0162] Therefore, the anxiety of the first person regarding the language is eliminated, and at the same time, the second person who can perform the translation can use a taxi for free or at a low fare, so that a service that is beneficial to both parties can be provided.

[0163] In addition, for example, the taxi management device according to configuration W2 may have a configuration (hereinafter, referred to as configuration W3) in which, in the case where the second person is able to perform translation between the reference language of the first person and the use language, the proficiency level of the translation (translation level) is also included in the second information (see Figure 7 , Figure 8 ), and the discount setting unit performs discount setting of the fare for the second person in carpooling according to the proficiency level of the translator (see Fig.10 and Fig.11 ,or Fig.17 and Fig.18 ).

[0164] Therefore, appropriate discount setting according to the proficiency level of the translator (translation level) can be performed. For example, when the proficiency level of the translator is high and high-quality translation can be performed, the discount degree can be increased, and the size of the discount considered as the price of the translation can be made appropriate.

[0165] Specifically, for example, the taxi management device according to configuration W3 may have the following configuration (hereinafter, referred to as configuration W4): when the second person is able to perform translation between the reference language of the first person and the used language, the discount setting unit reduces the fare of the second person when sharing a ride as the proficiency level increases (see Fig.10 and Fig.11 ,or Fig.17 and Fig.18 ).

[0166] Specifically, for example, the taxi management device according to configuration W3 or W4 may have the following configuration (hereinafter, referred to as configuration W5): a translation ability information registration unit (23) is provided, which registers and retains translation ability information of each translation registrant among a plurality of translation registrants including a second person (e.g., person Q), the translation ability information specifies, for each translation registrant, a translatable language of the translation registrant, the translation of the translatable language being a translation between a reference language and a non-reference language, a proficiency level of translation is defined for each translation registrant and for each translatable language in the translation ability information, and the second information includes the translation ability information of the second person (see Figure 7 , Figure 8 ).

[0167] Therefore, an appropriate discount can be set according to the translation proficiency level (translation level) for each translation registrant and for each translatable language.

[0168] In the above example, the translation ability information registration unit is provided with the server storage unit 23 , and the translation ability information of each of the plurality of translation registrants including the second person is registered and retained by storing the translation registrant data D2 in the server storage unit 23 .

[0169] Various modifications may be appropriately made to the examples of the present invention within the scope of the technical concept shown in the claims. The above examples are only examples of embodiments of the present invention, and the meaning of the present invention and the terms of the constituent elements are not limited to those described in the above examples. The specific numerical values ​​shown in the above description are only examples and can of course be changed to various numerical values.

Claims

1. A taxi management system, comprising at least one hardware processor, wherein the at least one hardware processor is configured to: acquiring, from a first terminal of a first person, a taxi dispatch request and first information including information specifying a language used by the first person, and acquiring, from a second terminal of a second person, second information including information specifying a language that can be translated by the second person, wherein the taxi dispatch request includes information about a departure place and a destination place of the first person; selecting the first person based on the departure and destination places of the first person and the second person, the language used by the first person, and the translatable language of the second person, and selecting a user who is the second person capable of performing translation between a reference language used as an official language and the language used by the first person; selecting a taxi for the first person and the second person based on the departure and destination of the first person and the second person; Based on the first information and the second information, when the first person and the second person share the taxi, setting a discount on the fare for the second person; sending an inquiry signal to the second terminal to inform the second person of sharing the taxi with the first person and the second person's fare; receiving, from the second terminal, a consent signal in response to the transmitted inquiry signal; as well as After receiving the approval signal, sending a vehicle dispatch completion signal to the first terminal, The taxi management system further comprises an on-board device installed on the taxi and capable of communicating with the at least one hardware processor. wherein the at least one hardware processor is further configured to send a vehicle dispatch signal to the on-board device of the taxi after receiving the consent signal, and The on-board device installed on the taxi includes a display, and the display displays information related to the vehicle dispatch signal in response to receiving the vehicle dispatch signal.

2. The taxi management system according to claim 1, wherein: the taxi operates in a country where the reference language is used as the official language, the used language of the first person is different from the reference language, and The at least one hardware processor sets the fare for the second person in the carpooling to be lower when the second person is able to perform translation between the reference language and the language used by the first person than when the second person is unable to perform translation between the reference language and the language used by the first person.

3. The taxi management system according to claim 2, wherein: The second information includes the proficiency level of the second person's translation, and In a case where the second person is able to perform translation between the reference language and the used language of the first person, the at least one hardware processor performs setting of a discount on the fare of the second person in the carpooling according to a proficiency level of the translation.

4. The taxi management system according to claim 3, wherein: In a case where the second person is able to perform translation between the reference language and the used language of the first person, the at least one hardware processor sets the fare for the second person in the rideshare to be lower as the proficiency level increases.

5. The taxi management system according to claim 3 or 4, wherein: The at least one hardware processor is further configured to register and retain translation capability information of each translation registrant of a plurality of translation registrants including the second person, and, In the translation capability information, the translatable languages ​​are specified for each registered translation user. The translation of the translatable language is a translation between the reference language and a non-reference language, In the translation capability information, a translation proficiency level is defined for each registered translator and for each translatable language, and The second information includes the translation ability information of the second person.

6. The taxi management system according to claim 5, wherein: The at least one hardware processor is further configured to: selecting the first person from among a plurality of users including one or more translation registrants based on the matching information, and selecting a user as the second person who can perform translation between the reference language and the use language of the first person, and The matching information includes a departure place and a destination of each user when riding the taxi, a language used by each user, and translation capability information of the one or more translation registrants.

7. The taxi management system according to any one of claims 1 to 4, wherein: The at least one hardware processor is further configured to send a result of the discount setting to an on-board device installed in the taxi.

8. The taxi management system according to any one of claims 2 to 4, wherein: The at least one hardware processor is further configured to, based on the first information and the second information, perform additional fare setting for the first person's fare when the first person and the second person share a taxi. The at least one hardware processor sets the fare of the first person in the carpooling to be higher when the second person can perform translation between the reference language and the language used by the first person than when the second person cannot perform translation between the reference language and the language used by the first person.

9. The taxi management system according to claim 8, wherein: The at least one hardware processor is further configured to send a result of the additional fare setting to an on-board device installed in the taxi.

10. The taxi management system according to claim 1, wherein the on-board device includes a GPS processing unit, the GPS processing unit is configured to detect the location information of the taxi at a predetermined period and send the location information, and the at least one hardware processor is configured to select the taxi based on the location information.

11. A fare setting method, comprising using at least one hardware processor to: acquiring, from a first terminal of a first person, a taxi dispatch request and first information including information specifying a language used by the first person, and acquiring, from a second terminal of a second person, second information including information specifying a language that can be translated by the second person, wherein the taxi dispatch request includes information about a departure place and a destination place of the first person; selecting the first person based on the departure and destination places of the first person and the second person, the language used by the first person, and the translatable language of the second person, and selecting a user who is the second person capable of performing translation between a reference language used as an official language and the language used by the first person; selecting a taxi for the first person and the second person based on the departure and destination of the first person and the second person; Based on the first information and the second information, when the first person and the second person share a taxi, setting a discount on the fare for the second person based on the first information and the second information; sending an inquiry signal to the second terminal to inform the second person of sharing a taxi with the first person and the second person's fare; receiving, from the second terminal, a consent signal in response to the transmitted inquiry signal; as well as After receiving the approval signal, sending a vehicle dispatch completion signal to the first terminal, wherein the taxi comprises an on-board device installed on the taxi and capable of communicating with the at least one hardware processor, wherein the at least one hardware processor sends a vehicle dispatch signal to the onboard device of the taxi after receiving the consent signal, and The on-board device installed on the taxi includes a display, and the display displays information related to the vehicle dispatch signal in response to receiving the vehicle dispatch signal.

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