Interaction method, device, electronic device and storage medium

Abstract

The present disclosure provides an interaction method, device, electronic device, and storage medium, relating to fields such as artificial intelligence and smart healthcare. A specific implementation scheme includes: responding to a startup request from an information management system and obtaining user login information from the information management system; determining interaction object information for at least one target interaction object based on the user login information; and generating interaction tasks for the target interaction object based on the interaction object information of the target interaction object. The technical solution of the present disclosure can achieve automatic jumps from the information management system to the interaction system by connecting the interaction system and the information management system, eliminating the need for multiple logins to automatically generate interaction tasks.

Description

Technical Field

[0001] The present disclosure relates to the field of data processing technology, in particular to the fields of artificial intelligence, smart medicine and the like, and specifically to an interaction method, device, electronic device and storage medium. Background Art

[0002] Medical follow-up refers to the process by which doctors proactively maintain contact with patients after diagnosis and treatment, using various methods to track and observe the patient's disease efficacy and progression. By conducting medical follow-up visits with discharged patients or those with chronic conditions, physicians can promptly understand changes in their condition and provide treatment recommendations. For patients experiencing relapse or worsening, rehospitalization can be arranged. This also allows physicians to track and observe patient prognosis, long-term treatment outcomes, and the effectiveness of new clinical technologies. This allows them to obtain first-hand patient data and accumulate experience, which in turn facilitates scientific research and professional development, thereby enhancing both pre- and post-treatment care in hospitals. Summary of the Invention

[0003] The present disclosure provides an interaction method, apparatus, electronic device, computer-readable storage medium, and computer program product.

[0004] According to a first aspect of the present disclosure, an interaction method is provided, which is applied to an interactive system. The interaction method includes:

[0005] Responding to a startup request from the information management system and obtaining user login information in the information management system;

[0006] Determining interaction object information of at least one target interaction object according to user login information;

[0007] Generate an interaction task for the target interaction object according to the interaction object information of the target interaction object.

[0008] According to a second aspect of the present disclosure, an interaction method is provided, which is applied to an information management system. The interaction method includes:

[0009] generating a start request in response to a start instruction for the interactive system;

[0010] A start request is sent to the interactive system so that the interactive system obtains the user login information in the information management system and generates an interactive task.

[0011] According to a third aspect of the present disclosure, an interactive device is provided, which is applied to an interactive system. The interactive device includes:

[0012] A user login information acquisition module is used to respond to a startup request from the information management system and acquire user login information from the information management system;

[0013] An interaction object information determination module, configured to determine interaction object information of at least one target interaction object according to user login information;

[0014] The interactive task generating module is used to generate an interactive task for a target interactive object according to the interactive object information of the target interactive object.

[0015] According to a fourth aspect of the present disclosure, an interactive device is provided, which is applied to an information management system. The interactive device includes:

[0016] a start request generating module, configured to generate a start request in response to a start instruction for the interactive system;

[0017] The start request sending module is used to send a start request to the interactive system so that the interactive system can obtain the user login information in the information management system and generate an interactive task.

[0018] According to a fifth aspect of the present disclosure, there is provided an electronic device, including:

[0019] at least one processor; and

[0020] a memory communicatively connected to at least one processor; wherein,

[0021] The memory stores instructions that can be executed by at least one processor. The instructions are executed by the at least one processor to enable the at least one processor to execute the method applied to the proxy server in any embodiment of the present disclosure.

[0022] According to a sixth aspect of the present disclosure, a non-transitory computer-readable storage medium storing computer instructions is provided, where the computer instructions are used to enable a computer to execute the method provided by any embodiment of the present disclosure.

[0023] According to a seventh aspect of the present disclosure, a computer program product is provided, comprising a computer program, which implements the method provided by any embodiment of the present disclosure when executed by a processor.

[0024] The technical solution of the embodiment of the present disclosure can realize automatic jump from the information management system to the interactive system by connecting the interactive system and the information management system, and automatically generate interactive tasks without multiple logins.

[0025] It should be understood that the contents described in this section are not intended to identify the key or important features of the embodiments of the present disclosure, nor are they intended to limit the scope of the present disclosure. Other features of the present disclosure will become readily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] The accompanying drawings are used to better understand the present invention and do not constitute a limitation of the present invention.

[0027] Figure 1 is a schematic diagram of an application scenario according to an embodiment of the present disclosure;

[0028] Figure 2 is a flow chart of an interaction method applied to an interactive system according to an embodiment of the present disclosure;

[0029] Figure 3 is a flow chart of an interaction method applied to an interactive system according to an embodiment of the present disclosure;

[0030] Figure 4 is a flow chart of an interaction method applied to an interactive system according to an embodiment of the present disclosure;

[0031] Figure 5 is a flow chart of an interaction method applied to an information management system according to an embodiment of the present disclosure;

[0032] Figure 6 is another application example diagram according to an embodiment of the present disclosure;

[0033] Figure 7 is a block diagram of an interactive device applied to an interactive system according to an embodiment of the present disclosure;

[0034] Figure 8 is a block diagram of an interactive device applied to an information management system according to an embodiment of the present disclosure;

[0035] Figure 9 is a block diagram of an electronic device for implementing the method according to an embodiment of the present disclosure. DETAILED DESCRIPTION

[0036] The following description of exemplary embodiments of the present disclosure is made in conjunction with the accompanying drawings, including various details of the embodiments of the present disclosure to facilitate understanding. These details should be considered as merely exemplary. Therefore, those skilled in the art will recognize that various changes and modifications may be made to the embodiments described herein without departing from the scope and spirit of the present disclosure. Similarly, for the sake of clarity and conciseness, descriptions of well-known functions and structures are omitted in the following description.

[0037] With the improvement of primary healthcare service capabilities, primary care physicians or family doctors are paying more and more attention to residents' health management. Currently, national policy has made medical follow-up one of the main tasks and assessment indicators of primary care physicians. At the primary care level, doctors are required to conduct follow-up work for residents with chronic diseases every quarter, collecting and recording residents' home measurement information and disease-related information (including diet, exercise, medication, etc.); annually, they are required to call all residents to notify them of their annual routine physical examinations; annually, they are required to call all residents to notify them of their annual family doctor contract; and every pregnant woman is required to undergo routine follow-up work as required.

[0038] The public health system, also known as the basic public health management system, is a comprehensive and professional public health management software suite. It not only implements the computerization of six key aspects of community health services, but also ensures equal management of basic public health services at primary healthcare institutions. Doctors can use the public health system to conduct primary healthcare follow-up. Specifically, the public health system stores resident files. For residents requiring follow-up, their files also include follow-up forms, which doctors need to complete based on the results of the follow-up.

[0039] However, due to the shortage of human resources and related resources at the grassroots level, doctors are under great work pressure and the time when they can initiate follow-up is uncertain; the follow-up process is not standardized, resulting in a large workload; it is difficult to record in real time during the follow-up period, resulting in difficulty in tracing the follow-up results. These problems make it difficult to fully carry out follow-up work outside the hospital.

[0040] Intelligent follow-up systems are now available on the market. Doctors can first fill out a dedicated form with the information of residents requiring follow-up according to the follow-up system's requirements. They then upload the information, create and initiate a follow-up task, and a robot completes the follow-up call. Once the call is made, the structured information form is exported and entered into the public health system by the doctor, completing a complete follow-up visit.

[0041] However, since the intelligent follow-up system is not connected to the public health system, doctors need to first export resident information from the public health system, process the data as required, and then import it into the intelligent follow-up system. Then, they need to create a new follow-up task, import the resident information and initiate the follow-up. After the follow-up is completed, the doctor needs to export the follow-up results and copy them to the corresponding fields in the public health system. This has the following disadvantages: (1) Multiple account logins: doctors need to log in to the public health account and the intelligent follow-up system account; (2) Large data processing workload: doctors need to manually process the data as required and import it into the intelligent follow-up system; (3) Large data entry workload and prone to errors: doctors need to search for residents in the public health system and copy their follow-up results into the public health system, which is a certain amount of work and prone to entry errors.

[0042] The embodiment of the present disclosure aims to provide an interaction method, which can automatically open an interaction system after logging into an information management system and generate interaction tasks.

[0043] Figure 1 Schematic diagram of application scenario of the interactive method according to the embodiment of the present disclosure is shown. Figure 1As shown, the first terminal 101 can be hardware, such as an electronic device with a display screen such as a desktop computer. The first terminal 101 is installed with an information management system and an interactive system, which facilitates primary care doctors or other users with interactive needs to create interactive tasks, and realizes interaction with the interactive object through the interaction between the server 102 and the second terminal 102 of the interactive object. Among them, the server 102 can be a cloud server, and an interactive module, such as an outbound call module, is deployed on the server 102. When executing the interactive task, the interactive module is triggered by the interactive system to realize the interaction between the interactive module and the interactive object, thereby realizing intelligent interaction. The second terminal 102 can be hardware, such as electronic devices such as mobile phones, tablets, wearable devices, etc., as long as it can realize communication connection with the outbound call module.

[0044] In this embodiment, the information management system may be a public health system, the interactive system may be a follow-up system, and the interactive object may be a follow-up object, thereby achieving automatic follow-up of the follow-up object based on the interaction with the interactive object.

[0045] Figure 2 FIG. 1 is a flow chart showing an interactive method according to an embodiment of the present disclosure. The interactive method can be applied to an interactive system. Figure 2 As shown, the interaction method may include:

[0046] Step S201: Responding to a startup request from the information management system and obtaining user login information in the information management system;

[0047] Step S202: determining interaction object information of at least one target interaction object according to user login information;

[0048] Step S203: Generate an interactive task of the target interactive object according to the interactive object information of the target interactive object.

[0049] In this embodiment, the user may be a doctor, such as a primary care doctor, a community doctor, or a family doctor, and the interactive task may be a follow-up task.

[0050] The user login information may include an account number and password. After logging into the information management system based on the user login information, the user may issue a startup instruction for the interactive system. In response to the startup instruction, the information management system may generate a startup request and send the startup request to the interactive system. The interactive system, in response to the startup request from the information management system, executes the startup operation, thereby opening the interactive system, i.e., automatically jumping from the information management system to the interactive system.

[0051] For example, an interactive system icon (tab) can be added to the information management system. When a user clicks the tab, a startup instruction for the interactive system is generated, which opens a page link of the interactive system and automatically jumps to the interactive system. The startup instruction is not limited to a click operation instruction. For example, the startup instruction can also be a voice instruction or a gesture instruction.

[0052] In one example, the start request may include user login information of the current user of the information management system, so that the interactive system can obtain the user login information according to the start request and log the user into the interactive system based on the user login information.

[0053] In another example, after the interactive system is started, it may request the information management system to obtain the user login information of the current user of the information management system.

[0054] The information management system stores interaction object information for multiple interaction objects, and different user login information corresponds to different interaction objects. Therefore, when a user logs into the information management system, they can obtain the interaction object information corresponding to their user login information. After jumping from the information management system to the interaction system, the interaction system can automatically obtain the interaction object information corresponding to the user login information.

[0055] For example, the interaction object information may be follow-up object information, such as one or more of identity information, physical sign information, follow-up indication information, and medical consultation information. Identity information may include name, age, health record number, etc.; physical sign information may include height, weight, etc.; interaction indication information may include chronic disease type, pregnancy and childbirth information, or physical examination information; and medical consultation information may include the hospital where the patient was treated, the time of treatment, and prescribed medication information.

[0056] It should be noted that user login information and interaction object information are pre-stored in the information management system. Their acquisition, storage, and application comply with relevant laws and regulations and do not violate public order and good morals. For example, the information management system can be a public health system, the interaction system can be a follow-up system, and the first terminal 101 can be a computer at a grassroots health organization (such as a community hospital). The use rights of user login information and interaction object information are strictly restricted and encrypted.

[0057] In one example, the start request may include interaction object information of multiple interaction objects corresponding to the user login information, that is, interaction object information of multiple interaction objects corresponding to the current user. The interaction system may automatically obtain the corresponding interaction object information according to the start request.

[0058] In another example, after the interactive system is started, it may request the information management system to obtain the interactive object information of multiple interactive objects corresponding to the current user.

[0059] Furthermore, at least one target interactive object may be determined from multiple interactive objects according to the user's selection, and interactive object information of the at least one target interactive object may be obtained. Then, an interactive task for the target interactive object may be generated according to the interactive object information of the target interactive object.

[0060] For example, when executing an interactive task, the interactive system triggers the interactive module in the cloud to realize the interaction between the interactive module and the interactive object, thereby realizing intelligent interaction.

[0061] The interactive method according to the disclosed embodiments provides an interactive system for an information management system. By connecting the interactive system and the information management system, automatic synchronization of user login information and interaction object information is achieved. Once a user logs into the information management system, they can cross-border jump to the interactive system, automatically generating interactive tasks without having to log in multiple times.

[0062] When the interactive method implemented in the present disclosure is applied to the follow-up application scenario, the grassroots public health system and the follow-up system can be automatically connected and jumped, thereby helping grassroots doctors to quickly complete the follow-up work and standardize the follow-up process of grassroots community hospitals.

[0063] In one embodiment, Figure 3 As shown, in step S202, determining the interaction object information of at least one target interaction object according to the user login information may include:

[0064] Step S301: determining whether the user is logging into the interactive system for the first time based on the user login information;

[0065] Step S302: in the case of first login, obtaining interaction object information of multiple interaction objects corresponding to the user login information from the information management system;

[0066] Step S303: Grouping multiple interaction objects to generate multiple interaction lists, wherein each interaction list includes interaction object information of at least one interaction object.

[0067] Each interaction list corresponds to a group label. For example, groups can be formed based on different types of interaction object information. For example, different types of chronic diseases can be divided into different groups; or different groups can be divided into different groups based on the safety level of pregnant women. Furthermore, the grouping criteria can be set in advance by the user.

[0068] The interactive system can determine whether the current user is logging into the interactive system for the first time based on the synchronized user login information. If it is the first login, the interactive object information of multiple interactive objects under the current user is obtained from the information management system, and the multiple interactive objects are automatically grouped according to the grouping criteria, thereby completing the synchronization and automatic grouping of the user login information and interactive object information in the information management system.

[0069] In one embodiment, in step S202, determining the interaction object information of at least one target interaction object according to the user login information may further include:

[0070] Step A: Determine a target interaction list from multiple interaction lists;

[0071] Step B: Determine the interaction object information of the target interaction object according to the target interaction list.

[0072] In one example, after step S303 , the user may obtain multiple interaction lists, each of which includes one or more interaction objects, and may also obtain interaction object information of each interaction object, and then proceed to step A.

[0073] In another example, after jumping to the interactive system, the interactive system determines whether the current user is logging in for the first time based on the user login information; if it is not the first time logging in, proceed to step A.

[0074] Furthermore, in step A, a target interaction list may be determined from multiple interaction lists based on user selection. Then, each interaction object in the target interaction list is used as a target interaction object; or, a target interaction object may be determined from multiple interaction objects in the target interaction list based on user selection.

[0075] Based on this, the management of interactive objects can be facilitated, and the interactive object information of the target interactive object can be determined conveniently and quickly.

[0076] In one embodiment, in step S203, generating an interaction task of the target interaction object based on the interaction object information of the target interaction object may include: determining a target interaction template from a plurality of preset interaction templates, wherein the preset interaction template is established based on an interaction form in an information management system; generating an interaction task based on the target interaction template and the interaction object information of the target interaction object.

[0077] For example, the information management system has a pre-set interactive form containing information that needs to be confirmed and filled out. This information can be obtained based on the interaction results. Based on the interactive form, key questions can be extracted and interaction guidance information can be set. Once the interaction guidance information is determined, configuration and debugging can be performed to complete the establishment of the interaction template.

[0078] For example, the interactive form could be a follow-up form, a national standard scale for grassroots follow-up visits. The interactive guidance information could be follow-up guidance information. When the follow-up visit involves a hypertensive patient, the interactive guidance information could include: self-introduction and identity verification; inquiries about relevant symptoms, health information, medication information, etc.; and a closing statement.

[0079] Furthermore, the interaction system may determine a target interaction template from a plurality of preset interaction templates according to a user selection, and further generate an interaction task according to the target interaction template.

[0080] Based on this, the interaction process can be standardized, the interaction results can be objectively recorded, and the subsequent structured processing of the interaction results can be facilitated. When the interaction method of this embodiment is a follow-up method, the follow-up process of the grassroots (such as community hospitals) can be planned to facilitate the subsequent structured processing of the follow-up results.

[0081] The following is an application example of creating an interactive task according to an embodiment of the present disclosure. When a user enters the interface for creating an interactive task, they can set the task name of the interactive task to be created; select the interaction template type, which can be a phone template, SMS template, questionnaire template, or education template; select the interaction type, such as phone follow-up or phone notification; select the target interaction module from multiple preset interaction templates; set the opening introduction; set the interactive task's release date, release time period, number of missed retries, and retry interval; and set the SMS reminder method.

[0082] Among them, under different interaction template types, one or more preset interaction templates can be set, such as hypertension follow-up template, type 2 diabetes follow-up template, newborn or infant follow-up template, pregnant and lying-in woman follow-up template, resident physical examination notification template, family contracted doctor contract notification template, vaccination notification template, etc.

[0083] It should be noted that in the embodiments of the present disclosure, "interaction" has a broad meaning, which can include back-and-forth interaction with the interactive object, as well as unilateral output to the interactive object, such as notification, and the notification result (such as whether it is successful, when to notify, etc.) is returned as interactive information by the interactive object.

[0084] For example, when the interactive task is started, the interactive system can trigger the interactive module, make an outgoing call according to the setting information of the interactive task, and perform real-time speech synthesis, speech recognition and semantic understanding to carry out multiple rounds of dialogue tasks to execute the interactive task.

[0085] It should be noted that during the execution of interactive tasks, the acquisition, storage, and application of relevant information and interactive results must comply with relevant laws and regulations and not violate public order and good morals. For example, during the execution of interactive tasks, storage notifications and reminders can be performed first, and information encryption can be performed.

[0086] In one embodiment, the target interaction template includes interaction guidance information. When triggering the interaction module to perform an interaction task, the interaction system may include: triggering the interaction module to interact with the target interaction object according to the interaction guidance information to perform the interaction task. This further standardizes the interaction process, objectively records the interaction results, and facilitates subsequent structured processing of the interaction results.

[0087] Furthermore, if Figure 4 As shown, the method of the embodiment of the present disclosure may further include:

[0088] Step S401: generating structured information of a target interactive object according to the interactive result corresponding to the interactive task, and the structured information is used to fill in the interactive form of the target interactive object;

[0089] Step S402: Send structured information to the information management system.

[0090] Based on this, when the interaction task is completed, structured information can be extracted from the interaction results and automatically backfilled into the information management system to improve the files of the interaction objects, such as the health files of residents.

[0091] Exemplarily, the interaction mode for performing the interactive task is voice interaction, and the interaction result may be a voice interaction record, and then structured information may be extracted from the interaction result through natural language understanding technology.

[0092] Figure 5 FIG. 1 is a flow chart showing an interactive method according to an embodiment of the present disclosure. The interactive method can be applied to an information management system. Figure 5 As shown, the interaction method may include:

[0093] Step S501: generating a start request in response to a start instruction for the interactive system;

[0094] Step S502: Sending a start request to the interactive system so that the interactive system performs a start operation and generates an interactive task.

[0095] In one embodiment, the interaction method of the embodiment of the present disclosure may further include: receiving structured information sent by the interaction system; determining a target interaction object corresponding to the structured information; and filling the structured information into an interaction form of the target interaction object.

[0096] The implementation method and technical effects of the interaction method of the information management system can be found in the relevant description of the interaction method of the above-mentioned interaction system, which will not be repeated here.

[0097] Figure 6 1 shows an application example diagram of the interactive method according to an embodiment of the present disclosure. The information management system can be a grassroots public health system, and the interactive system can be a follow-up system, and both are deployed locally, such as on the first terminal 101. The outbound call module can be deployed on the cloud server 102 as an interactive module of the embodiment of the present disclosure. The outbound call module can establish a communication connection with the second terminal 103 of the resident (interaction object), thereby realizing interaction (follow-up) with the resident.

[0098] like Figure 6 As shown, the doctor first logs in (logs in) to the public health system, and then clicks the smart follow-up (follow-up system) button (tab) to enter the smart follow-up platform (follow-up system). When logging in for the first time, the platform will request the doctor's user login information and the contracted resident information (follow-up information of the follow-up object) to realize account binding; when it is not the first login, it will jump directly to the resident list page. After selecting the target follow-up resident, create a new follow-up task and start it. The system makes outgoing calls as planned and performs real-time speech synthesis, speech recognition and semantic understanding to complete multi-round dialogue tasks. After completion, structured information is extracted through natural language understanding technology and automatically backfilled into the public health system to supplement the residents' health records.

[0099] Figure 7 The interactive device according to the embodiment of the present disclosure is shown and applied to the interactive system. Figure 7 As shown, the interactive device includes:

[0100] The user login information acquisition module 701 is used to respond to a startup request from the information management system and acquire the user login information in the information management system;

[0101] An interaction object information determination module 702 is configured to determine interaction object information of at least one target interaction object according to user login information;

[0102] The interactive task generating module 703 is configured to generate an interactive task for a target interactive object according to the interactive object information of the target interactive object.

[0103] In one embodiment, the interactive object information determining module 702 includes:

[0104] A first login determination unit, configured to determine whether the user is logging into the interactive system for the first time based on the user login information;

[0105] An interaction object information acquisition unit, configured to acquire interaction object information of a plurality of interaction objects corresponding to user login information from the information management system in the case of first login;

[0106] The grouping unit is configured to group a plurality of interaction objects to generate a plurality of interaction lists, wherein each interaction list includes interaction object information of at least one interaction object.

[0107] In one embodiment, the interaction object information determination module 702 further includes:

[0108] a target interaction list determining unit, configured to determine a target interaction list from a plurality of interaction lists;

[0109] The interaction object information determining unit is configured to determine the interaction object information of the target interaction object according to the target interaction list.

[0110] In one embodiment, the interactive task generation module 703 includes:

[0111] a target interaction template determining unit, configured to determine a target interaction template from a plurality of preset interaction templates, wherein the preset interaction template is established according to an interaction form in the information management system;

[0112] The interactive task generating unit is configured to generate an interactive task according to the target interactive template and the interactive object information of the target interactive object.

[0113] In one embodiment, the target interaction template includes interaction guidance information, and the interaction device further includes:

[0114] The trigger module is used to trigger the interaction module to interact with the target interaction object according to the interaction guidance information to perform the interaction task.

[0115] In one embodiment, the interaction device further includes:

[0116] A structured information generation module is used to generate structured information of a target interactive object based on the interaction result corresponding to the interactive task. The structured information is used to fill in the interaction form of the target interactive object.

[0117] The structured information sending module is used to send structured information to the information management system.

[0118] Figure 8 An interactive device according to an embodiment of the present disclosure is shown, which is applied to an information management system. Figure 8 As shown, the interactive device includes:

[0119] A start request generating module 801 is configured to generate a start request in response to a start instruction for the interactive system;

[0120] The start request sending module 802 is used to send a start request to the interactive system so that the interactive system obtains the user login information in the information management system and generates an interactive task.

[0121] In one embodiment, the interaction device further includes:

[0122] A structured information receiving module, configured to receive structured information sent by the interactive system;

[0123] A target interaction object determination module, used to determine the target interaction object corresponding to the structured information;

[0124] The filling module is used to fill the structured information into the interaction form of the target interaction object.

[0125] The functions of each module in each device of the embodiment of the present disclosure can be found in the corresponding description of the above method and will not be repeated here.

[0126] In the technical solutions disclosed herein, the acquisition, storage, and application of personal information involved comply with the provisions of relevant laws and regulations and do not violate public order and good morals.

[0127] According to an embodiment of the present disclosure, the present disclosure further provides an electronic device, a readable storage medium, and a computer program product. The electronic device may be an intranet terminal or a proxy server.

[0128] Figure 9 A schematic block diagram of an example electronic device that can be used to implement an embodiment of the present disclosure is shown. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workstations, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device can also represent various forms of mobile devices, such as personal digital assistants, cellular phones, smartphones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the present disclosure described and / or claimed herein.

[0129] like Figure 9 As shown, the electronic device includes a computing unit 901, which can perform various appropriate actions and processes according to a computer program stored in a read-only memory (ROM) 902 or a computer program loaded from a storage unit 908 into a random access memory (RAM) 903. In the RAM 903, various programs and data required for the operation of the electronic device can also be stored. The computing unit 901, the ROM 902, and the RAM 903 are connected to each other via a bus 904. An input / output (I / O) interface 905 is also connected to the bus 904.

[0130] Multiple components in the electronic device are connected to the I / O interface 905, including an input unit 906, such as a keyboard, mouse, etc.; an output unit 907, such as various types of displays, speakers, etc.; a storage unit 908, such as a magnetic disk, optical disk, etc.; and a communication unit 909, such as a network card, modem, wireless communication transceiver, etc. The communication unit 909 allows the electronic device to exchange information / data with other devices via a computer network such as the Internet and / or various telecommunication networks.

[0131] The computing unit 901 can be a variety of general and / or special processing components with processing and computing capabilities. Some examples of the computing unit 901 include, but are not limited to, a central processing unit (CPU), a graphics processing unit (GPU), various dedicated artificial intelligence (AI) computing chips, various computing units that run machine learning model algorithms, digital signal processors (DSPs), and any appropriate processors, controllers, microcontrollers, etc. The computing unit 901 performs the various methods and processes described above. For example, in some embodiments, the various methods described above can be implemented as a computer software program that is tangibly contained in a machine-readable medium, such as a storage unit 908. In some embodiments, part or all of the computer program can be loaded and / or installed on the electronic device via the ROM 902 and / or the communication unit 909. When the computer program is loaded into the RAM 903 and executed by the computing unit 901, one or more steps of the various methods described above can be performed. Alternatively, in other embodiments, the computing unit 901 can be configured to perform the various methods described above by any other appropriate means (e.g., by means of firmware).

[0132] Various embodiments of the systems and techniques described herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), system-on-chip systems (SOCs), programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various embodiments can include being implemented in one or more computer programs that are executable and / or interpreted on a programmable system that includes at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.

[0133] The program code for implementing the method of the present disclosure can be written in any combination of one or more programming languages. These program codes can be provided to a processor or controller of a general-purpose computer, a special-purpose computer, or other programmable data processing device so that when the program code is executed by the processor or controller, the functions / operations specified in the flow chart and / or block diagram are implemented. The program code can be executed entirely on the machine, partially on the machine, as a stand-alone software package, partially on the machine and partially on a remote machine, or entirely on a remote machine or server.

[0134] In the context of the present disclosure, a machine-readable medium can be a tangible medium that can contain or store a program for use by or in conjunction with an instruction execution system, device or equipment. A machine-readable medium can be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium can include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium can include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0135] To provide interaction with a user, the systems and techniques described herein can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and pointing device (e.g., a mouse or lane ball) through which the user can provide input to the computer. Other types of devices can also be used to provide interaction with the user; for example, the feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user can be received in any form (including acoustic input, voice input, or tactile input).

[0136] The systems and techniques described herein can be implemented in a computing system that includes back-end components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes front-end components (e.g., a user computer having a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such back-end components, middleware components, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network (LAN), a wide area network (WAN), and the Internet.

[0137] A computer system may include a client and a server. The client and server are generally remote from each other and typically interact through a communication network. The client-server relationship arises through computer programs running on the respective computers and having a client-server relationship with each other. The server may be a cloud server, a server in a distributed system, or a server integrated with a blockchain.

[0138] It should be understood that the various forms of the processes shown above can be used to reorder, add, or delete steps. For example, the steps described in this disclosure can be performed in parallel, sequentially, or in a different order, as long as the desired results of the technical solutions disclosed in this disclosure can be achieved. This is not a limitation herein.

[0139] The above specific embodiments do not constitute a limitation on the scope of protection of this disclosure. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions may be made based on design requirements and other factors. Any modifications, equivalent substitutions, and improvements made within the spirit and principles of this disclosure shall be included within the scope of protection of this disclosure.

Claims

1. An interaction method, applied to an interactive system, comprising: Responding to a startup request from the information management system, obtaining user login information in the information management system; Determining interaction object information of at least one target interaction object according to the user login information; generating an interaction task for the target interaction object according to the interaction object information of the target interaction object; generating structured information of the target interactive object according to the interactive result corresponding to the interactive task, wherein the structured information is used to fill in the interactive form of the target interactive object; The structured information is sent to the information management system.

2. The interactive method according to claim 1, wherein: Determining interaction object information of at least one target interaction object according to the user login information includes: determining whether the user is logging into the interactive system for the first time based on the user login information; In the case of first login, acquiring interaction object information of a plurality of interaction objects corresponding to the user login information from the information management system; The multiple interaction objects are grouped to generate multiple groups of interaction lists, wherein each group of interaction lists includes interaction object information of at least one interaction object.

3. The interaction method according to claim 2, further comprising: determining interaction object information of at least one target interaction object based on the user login information; Determining a target interaction list from the multiple groups of interaction lists; Determine the interaction object information of the target interaction object according to the target interaction list.

4. The interactive method according to claim 1, wherein: Generating an interaction task for the target interaction object according to the interaction object information of the target interaction object, including: Determining a target interaction template from a plurality of preset interaction templates, wherein the preset interaction template is established according to an interaction form in the information management system; The interaction task is generated according to the target interaction template and the interaction object information of the target interaction object.

5. The interaction method according to claim 4, wherein the target interaction template includes interaction guidance information, and the interaction method further comprises: The interaction module is triggered to interact with the target interaction object according to the interaction guidance information to perform the interaction task.

6. An interactive method, applied to an information management system, comprising: generating a start request in response to a start instruction for the interactive system; Sending the start request to the interactive system so that the interactive system obtains the user login information in the information management system and generates an interactive task; receiving structured information sent by the interactive system; Determining a target interaction object corresponding to the structured information; Fill the structured information into the interaction form of the target interaction object.

7. An interactive device, applied to an interactive system, comprising: A user login information acquisition module is used to respond to a startup request from the information management system and acquire user login information in the information management system; an interaction object information determination module, configured to determine interaction object information of at least one target interaction object according to the user login information; An interactive task generating module, configured to generate an interactive task for the target interactive object according to the interactive object information of the target interactive object; a structured information generating module, configured to generate structured information of the target interactive object according to the interaction result corresponding to the interactive task, wherein the structured information is used to fill in the interaction form of the target interactive object; The structured information sending module is used to send the structured information to the information management system.

8. The interactive device according to claim 7, wherein: The interactive object information determination module includes: a first-time login determining unit, configured to determine, based on the user login information, whether the user is logging into the interactive system for the first time; an interaction object information acquisition unit, configured to acquire interaction object information of a plurality of interaction objects corresponding to the user login information from the information management system in case of first login; The grouping unit is configured to group the plurality of interaction objects to generate a plurality of interaction lists, wherein each interaction list includes interaction object information of at least one interaction object.

9. The interactive device according to claim 8, wherein the interactive object information determination module further comprises: a target interaction list determining unit, configured to determine a target interaction list from the plurality of interaction lists; The interaction object information determining unit is configured to determine the interaction object information of the target interaction object according to the target interaction list.

10. The interactive device according to claim 7, wherein: The interactive task generation module includes: a target interaction template determining unit, configured to determine a target interaction template from a plurality of preset interaction templates, wherein the preset interaction template is established according to an interaction form in the information management system; The interaction task generating unit is configured to generate the interaction task according to the target interaction template and the interaction object information of the target interaction object.

11. The interactive device according to claim 10, wherein the target interaction template includes interaction guidance information, and the interactive device further comprises: The triggering module is used to trigger the interaction module to interact with the target interaction object according to the interaction guidance information to perform the interaction task.

12. An interactive device, applied to an information management system, comprising: a start request generating module, configured to generate a start request in response to a start instruction for the interactive system; a start request sending module, configured to send the start request to the interactive system, so that the interactive system obtains the user login information in the information management system and generates an interactive task; a structured information receiving module, configured to receive structured information sent by the interactive system; a target interaction object determination module, configured to determine a target interaction object corresponding to the structured information; A filling module is used to fill the structured information into the interaction form of the target interaction object.

13. An electronic device comprising: at least one processor; as well as a memory communicatively connected to the at least one processor; wherein, The memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor to enable the at least one processor to perform the method according to any one of claims 1 to 6.

14. A non-transitory computer-readable storage medium storing computer instructions, wherein: The computer instructions are used to cause the computer to execute the method according to any one of claims 1 to 6.

15. A computer program product comprising a computer program, which, when executed by a processor, implements the method according to any one of claims 1 to 6.

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