Information processing device, information processing method and information processing system

Abstract

Even if the user at the delivery destination is absent, the user can receive the item. The information processing device (10) comprises: a storage unit (12) for associating and storing item identification information for identifying the delivery object, i.e., the delivery object item, item name information indicating the item name of the delivery object item, delivery destination user identification information for identifying the delivery destination user of the delivery object item, delivery destination information indicating the delivery destination, and arrival date and time information indicating the date and time when the delivery moving body arrives at the delivery destination; a notification unit (132) for notifying the delivery destination information terminal (2) used by the delivery destination user of the arrival date and time before the moving body starts moving in order to deliver the delivery object item to the delivery destination; and an information receiving unit (131) for storing the storage location identification information for identifying the storage location of the delivered delivery object item and information for specifying the delivery object item in the storage unit (12), and the notification unit (132) for notifying the delivery destination information terminal (2) of the item name and storage location of the delivery object item.

Description

Technical Field

[0001] The present invention relates to an information processing device, an information processing method and an information processing system. Background Art

[0002] Conventionally, there is known a delivery system that uses an unmanned aerial vehicle to deliver articles to a delivery destination (for example, see Patent Document 1).

[0003] Prior art patent literature

[0004] Patent Document 1: Japanese Patent Application Publication No. 2016-153337 Summary of the invention

[0005] Problems to be solved by the invention

[0006] In the case of using the conventional technology, the mobile body delivering the item needs to bring the item back to the delivery starting point when the user at the delivery destination is not present. As a result, the user at the delivery destination cannot receive the item.

[0007] Therefore, the present invention has been made in view of these points, and an object of the present invention is to enable a user at a delivery destination to receive an item even if the user is absent.

[0008] Technical solutions to problems

[0009] The information processing device according to the first aspect of the present invention comprises: a storage unit for associating and storing item identification information for identifying an object of delivery, namely, an item of a delivery object, item name information indicating the item name of the item of the delivery object, delivery destination user identification information for identifying a user of a delivery destination of the item of the delivery object, delivery destination information indicating the delivery destination of the item of the delivery object, and arrival date and time information indicating the date and time when a mobile body delivering the item of the delivery object arrives at the delivery destination; and a notification unit for causing the mobile body to start delivering the item of the delivery object indicated by the item identification information to the delivery destination indicated by the delivery destination information. Before moving, the arrival date and time represented by the arrival date and time information is notified to the delivery destination information terminal used by the delivery destination user represented by the delivery destination user identification information; and the information receiving unit, when receiving the storage place identification information for identifying the storage place of the delivery object item delivered to the delivery destination and the information for determining the delivery object item, stores the storage place identification information in the storage unit in association with the item identification information, and the notification unit notifies the delivery destination information terminal of the item name of the delivery object item corresponding to the item identification information and the storage place corresponding to the storage place identification information.

[0010] The storage unit can store the mobile body identification information for identifying the mobile body in association with the item identification information. When the movement termination information indicating the termination of the movement of the mobile body corresponding to the mobile body identification information is stored in the storage unit, the notification unit notifies the delivery destination information terminal used by the delivery destination user corresponding to the delivery destination user identification information associated with the mobile body identification information of the change in the delivery schedule of the delivery object item.

[0011] The storage unit can store mobile body identification information for identifying the mobile body in association with the item identification information. When movement termination information indicating the termination of movement of the mobile body corresponding to the mobile body identification information is stored in the storage unit, the notification unit will notify the delivery destination information terminal of at least one of information for accepting a selection indication of a delivery method different from that of the mobile body and information for accepting a termination indication of delivery.

[0012] The storage unit can store the delivery starting point identification information of the delivery starting point user for identifying the delivery object item in association with the item identification information, the information receiving unit receives the unlocking date and time information indicating the date and time when the storage place corresponding to the storage place identification information is unlocked, and the notification unit notifies the delivery starting point information terminal used by the delivery starting point user corresponding to the delivery starting point identification information of the unlocking date and time information.

[0013] If the information receiving unit has not received the unlocking date and time information before a prescribed period has passed since the arrival date and time indicated by the arrival date and time information, the notification unit may notify at least one of the delivery starting point information terminal and the delivery destination information terminal of excess information indicating that the delivery object item has not been taken out from the storage place.

[0014] The information receiving unit can receive an instruction indicating that the delivery object item is to be delivered to a place specified by the delivery destination user. When the information receiving unit receives the delivery instruction information, the notification unit will notify the information terminal used by the person who delivers the delivery object item from the storage place to the place specified by the delivery destination user of the unlocking information for unlocking the storage place.

[0015] The information receiving unit can receive change information indicating that the arrival date and time of the mobile body has been changed. When the information receiving unit receives the change information, the notification unit notifies the delivery starting point information terminal used by the delivery starting point user and the delivery destination information terminal of the changed arrival date and time indicated by the change information.

[0016] When the information receiving unit receives the delivery destination user identification information, the item identification information, and the return notification information indicating the return of the delivery object item corresponding to the item identification information, the information receiving unit can store the received delivery destination user identification information, the item identification information, and the return notification information in the storage unit, and the notification unit will notify the delivery origin information terminal used by the delivery origin user of the fact that the delivery object item corresponding to the item identification information is returned from the delivery destination user represented by the delivery destination user identification information.

[0017] The storage unit can store weather information of any one of the delivery starting point and the delivery destination of the delivery object item, or information indicating whether the item can take off at the delivery starting point or whether the item can land at the delivery destination, in association with the item identification information. When the weather information or the information satisfies specified conditions, the notification unit notifies at least one of the delivery starting point information terminal used by the user of the delivery starting point and the delivery destination information terminal of information related to the change of the arrival date and time.

[0018] The information processing method according to the second aspect of the present invention comprises the following steps executed by a computer: storing in a storage unit item identification information for identifying a delivery target item as a delivery target, item name information indicating the item name of the delivery target item, delivery destination user identification information for identifying a delivery destination user of the delivery target item, delivery destination information indicating the delivery destination of the delivery target item, and arrival date and time information indicating the date and time when a mobile body delivering the delivery target item arrives at the delivery destination in association with each other; and delivering the delivery target item indicated by the item identification information to the delivery destination indicated by the delivery destination information. Before the mobile body starts moving, the arrival date and time represented by the arrival date and time information is notified to the delivery destination information terminal used by the delivery destination user represented by the delivery destination user identification information; when storage place identification information for identifying the storage place of the delivery object item delivered to the delivery destination and information for determining the delivery object item are received, the storage place identification information is associated with the item identification information and stored in the storage unit; and the item name of the delivery object item corresponding to the item identification information and the storage place corresponding to the storage place identification information are notified to the delivery destination information terminal.

[0019] The information processing system according to the third aspect of the present invention comprises an information processing device and an information terminal, wherein the information processing device notifies the information terminal used by the user at the delivery destination of the delivery object, i.e., the delivery object item, and the information terminal displays the delivery completion information received from the information processing device, wherein the information processing device comprises: a storage unit which stores in association item identification information for identifying the delivery object item, item name information indicating the item name of the delivery object item, delivery destination user identification information for identifying the delivery destination user of the delivery object item, delivery destination information indicating the delivery destination of the delivery object item, and arrival date and time information indicating the date and time when a mobile body delivering the delivery object item arrives at the delivery destination; and a notification unit which, in order to notify the delivery object indicated by the item identification information Before the mobile body starts moving because the item is delivered to the delivery destination represented by the delivery destination information, the arrival date and time represented by the arrival date and time information is notified to an information terminal used by the delivery destination user represented by the delivery destination user identification information; and an information receiving unit, when receiving storage place identification information for identifying the storage place of the delivery object item delivered to the delivery destination and information for determining the delivery object item, stores the storage place identification information in association with the item identification information, the notification unit notifies the information terminal of the item name of the delivery object item corresponding to the item identification information and the storage place corresponding to the storage place identification information, the information terminal having a display unit for displaying the arrival date and time, the item name and the storage place notified by the information processing device.

[0020] Effects of the Invention

[0021] According to the present invention, even if the user at the delivery destination is absent, the user can still receive the item. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] Figure 1 2 is a diagram showing the configuration of an information processing system S.

[0023] Figure 2 It is a diagram showing the configuration of the delivery destination information terminal 2.

[0024] Figure 3 It is a diagram showing the configuration of the information processing device 10 .

[0025] Figure 4 1 is a diagram showing an example of information stored in the storage unit 12 in association with the article ID.

[0026] Figure 5This is a sequence diagram showing an example of the flow of operations of the information processing system S.

[0027] Figure 6 This is a flowchart showing an example of the operation of the information processing device 10 .

[0028] Description of the attached figure

[0029] 1: Delivery starting point information terminal

[0030] 2: Delivery destination information terminal

[0031] 10: Information processing device

[0032] 11: Ministry of Communications

[0033] 12: Storage

[0034] 13: Control Department

[0035] 21: Ministry of Communications

[0036] 22: Storage

[0037] 23: Control Department

[0038] 24: Display unit

[0039] 100: EC website server

[0040] 131: Information receiving department

[0041] 132: Notification Department

[0042] 231: Information Receiving Department DETAILED DESCRIPTION

[0043] [Overview of Information Processing System S]

[0044] Figure 1 is a diagram showing the configuration of an information processing system S. The information processing system S includes one or more delivery origin information terminals 1, one or more delivery destination information terminals 2, and an information processing device 10. Figure 1 In FIG. 1 , an EC (Electronic Commerce) website server 100 managed by a merchant operating a shopping website for selling goods is also shown. Figure 1 As shown, the delivery origin information terminal 1, the delivery destination information terminal 2, the information processing device 10, the EC (Electronic Commerce) website server 100 and the storage device L can transmit and receive data via the network N. The network N is, for example, an intranet or the Internet. The network N may include a wireless network.

[0045] The information processing system S is a system for notifying a recipient of the delivered items (hereinafter referred to as a "delivery destination user") of the date and time when a mobile body M delivering items arrives at a delivery destination and the storage location where the mobile body M stores the items at the delivery destination. The mobile body M is, for example, an aircraft such as a drone, a vehicle, or a ship. In the following description, the case where the mobile body M is an aircraft is exemplified. As an example, the mobile body M moves within a specified interval at a date and time predefined by an operation schedule.

[0046] exist Figure 1 , a case where a mobile body M flies from an aircraft airport P, which is a delivery starting point, to a storage device L, which is a delivery destination, is illustrated. The storage device L is, for example, a locker for home delivery, and has a plurality of storage locations. The storage device L, for example, has a function of notifying the information processing device 10 of the storage location of the item via the network N. The delivery destination of the mobile body M is, for example, a storage device L that is located closest to the residence of the delivery destination user who receives the item among the plurality of storage devices L. The delivery destination is determined based on the residence set by the user who purchased the item on the shopping website, for example.

[0047] The delivery origin information terminal 1 and the delivery destination information terminal 2 are, for example, computers or smartphones. The delivery origin information terminal 1 is, for example, a terminal used by a delivery origin user to purchase items on a shopping website. The delivery origin user purchases items on a shopping website by operating the delivery origin information terminal 1. The delivery destination information terminal 2 is a terminal used by a delivery destination user to receive the items purchased by the delivery origin user. Figure 1 In the example, the case where the delivery origin information terminal 1 and the delivery destination information terminal 2 are different is illustrated, but when the delivery origin user delivers an article to his / her own residence, the delivery origin information terminal 1 can also function as the delivery destination information terminal 2.

[0048] When a user purchases an item by operating the delivery origin information terminal 1, the EC website server 100 generates transaction identification information (hereinafter referred to as "transaction ID") for identifying the transaction. The EC website server 100 transmits to the information processing device 10 delivery request information including the generated transaction ID, item identification information (hereinafter referred to as "item ID") for identifying the item purchased by the user, and information for the information processing device 10 to determine the delivery origin and delivery destination.

[0049] In order to provide the information processing device 10 with information for determining the delivery origin and the delivery destination, the EC website server 100 has a user database in which information of users using the shopping website is registered. In the user database, the following information is associated: delivery origin identification information (hereinafter referred to as "delivery origin ID") for identifying the delivery origin user who purchased on the shopping website, delivery origin name information indicating the name of the delivery origin user, delivery origin address information indicating the address of the delivery origin user, delivery origin information terminal identification information (hereinafter referred to as "delivery origin information terminal ID") for identifying the delivery origin information terminal 1 used by the delivery origin user, delivery destination user identification information (hereinafter referred to as "delivery destination user ID") for identifying the delivery destination user, delivery destination name information indicating the name of the delivery destination user, delivery destination user address information indicating the address of the delivery destination user, and information terminal identification information (hereinafter referred to as "delivery destination information terminal ID") for identifying the delivery destination information terminal 2 used by the delivery destination user. In the user database, the storage device identification information (hereinafter referred to as "storage device ID") for identifying the storage device L can be associated with the delivery destination user ID.

[0050] The EC website server 100 generates delivery request information including a transaction ID, an item ID, item name information, a delivery origin ID, a delivery origin name information, a delivery origin address information, a delivery origin information terminal ID, a delivery destination user ID, a delivery destination name information, a delivery destination user address information, and a delivery destination information terminal ID by referring to the user database, and transmits the generated delivery request information to the information processing device 10. The delivery request information may include delivery date and time information indicating the date and time (desired date and time) when the mobile body M of the delivered item should arrive at the delivery destination.

[0051] The information processing device 10 is a device that performs various processes for managing the mobile body M, such as a computer. The information processing device 10 may be a single computer, or may be composed of a plurality of computers such as a cloud server. The information processing device 10 may have the function of the EC website server 100. The information processing device 10 may store the operation schedule of one or more mobile bodies M.

[0052] The information processing device 10 selects a storage device L to be a target for delivering the delivery target article from among the plurality of storage devices L by referring to the delivery destination user address information included in the delivery request information received from the EC website server 100 and the information indicating the location of the storage device L stored in advance. It should be noted that the information processing device 10 stores information related to the user (for example, the delivery destination user ID, the delivery destination name information, the delivery destination user address information, the delivery destination information terminal ID, and the storage device ID), and the information processing device 10 can select the storage device L to be a target for delivering the delivery target article indicated by the delivery request information by referring to the information.

[0053] The information processing device 10 refers to the operation schedule of the mobile body M and selects a plurality of mobile bodies M that can move to the storage device L. The information processing device 10 may store the operation schedule in advance or obtain the operation schedule from an external device that manages the operation schedule. Furthermore, the information processing device 10 selects one or more mobile bodies M that can deliver the delivery target item from the selected plurality of mobile bodies M. The information processing device 10 determines one or more mobile bodies M that can deliver the delivery target item from the selected plurality of mobile bodies M that can move to the storage device L, for example, based on at least one of the weight, size, and shape of the delivery target item.

[0054] The information processing device 10 may obtain information such as the weight, size, or shape of the delivery target item from the EC website server 100, or may determine the weight, size, or shape of the delivery target item by referring to a product database in which the item is associated with the weight, size, or shape. The information processing device 10 determines the mobile body M that delivers the delivery target item by referring to the operation schedule of one or more mobile bodies M. The information processing device 10 selects the mobile body M that arrives at the delivery destination at a date and time before and closest to the desired date and time indicated by the delivery date and time information among the dates and times when the one or more mobile bodies M are running toward the delivery destination. The information processing device 10 determines the date and time when the mobile body M arrives at the delivery destination as the arrival date and time. It should be noted that, as a modified example described in detail later, the information processing device 10 may obtain vacancy information indicating the vacancy status of the storage place, determine whether there is a place that can be stored based on the size of the delivery target item, and change the arrival date and time based on the result of the determination and the operation schedule of the mobile body M.

[0055] In this way, the information processing device 10 determines the date and time when the mobile body M that delivers the delivery target article arrives at the delivery destination, that is, the storage device L, by referring to the delivery request information received from the EC website server 100 and the operation schedule of the mobile body M. The information processing device 10 transmits the determined arrival date and time and the item name of the delivery target article to the delivery destination information terminal 2.

[0056] After the delivery object is delivered to the storage device L by the mobile body M, the information processing device 10 receives the delivery completion information from the storage device L. The delivery completion information includes the storage location identification information (hereinafter referred to as the "storage location ID") for identifying the storage location where the mobile body M stores the delivery object, and the transaction ID. The storage location ID includes the storage device ID for identifying the storage device L, and the device ID for identifying the storage location in the storage device L. The delivery completion information may include at least one of the name of the delivery object, the item ID, and the date and time of delivery completion together with the storage location ID. It should be noted that the information processing device 10 can receive the delivery completion information from the mobile body M.

[0057] The information processing device 10 determines the storage device L and the storage location in the storage device L based on the storage location ID included in the received delivery completion information, and sends information indicating the determined storage location to the delivery destination information terminal 2. The information processing device 10 can determine the name of the delivery object item based on the transaction ID included in the delivery completion information, and send the determined item name to the delivery destination information terminal 2. In addition, the information processing device 10 can send the date and time of delivery completion to the delivery destination information terminal 2. The delivery destination user can use the application software executable by the delivery destination information terminal 2 to display at least one of the delivery location, item name, or delivery completion date and time received from the information processing device 10 on the delivery destination information terminal 2.

[0058] Below, refer to Figure 1 The operation of the information processing system S is briefly described. The user of the delivery origin information terminal 1 purchases an item on a shopping website by operating the delivery origin information terminal 1. Figure 1 When the EC website server 100 sends the delivery request information to the information processing device 10 ( Figure 1 In (2)), the information processing device 10 determines the date and time when the delivery object arrives at the delivery destination by referring to the received delivery request information and the operation schedule of the mobile body M. The information processing device 10 sends the name of the delivery object and the date and time when the delivery object arrives at the delivery destination to the delivery destination information terminal 2 used by the delivery destination user ( Figure 1 (3) in the figure.

[0059] The mobile body M delivers the delivery object item from the aircraft airport P to the storage device L, and stores the delivery object item in a storage location that does not store other items among the multiple storage locations provided by the storage device L. The storage device L identifies the storage location ID indicating the storage location where the mobile body M stores the delivery object item. A voucher printed with a barcode or a QR code (registered trademark) indicating a transaction ID is affixed to the delivery object item, and the storage device L identifies the transaction ID by reading the transaction ID. The storage device L sends the delivery completion information including the identified transaction ID and storage location ID to the information processing device 10 ( Figure 1 (4) in the figure.

[0060] The information processing device 10 transmits the name of the delivery target article corresponding to the transaction ID received from the storage device L, the storage location corresponding to the storage location ID, and the delivery completion notification indicating the delivery completion date and time, etc. to the delivery destination information terminal 2 ( Figure 1 (5) in the above). The delivery destination information terminal 2 displays the article name, storage location, delivery completion date and time, etc. received from the information processing device 10.

[0061] The information processing device 10 and the delivery destination information terminal 2 operate in the above manner, and the delivery destination user can know the date, time and location when the delivery target item is stored in the storage device L. As a result, even if the delivery destination user is not present at the date and time when the delivery target item arrives, the delivery destination user can receive the item at a time convenient for the delivery destination user. It should be noted that in the above description, an example is given of the case where the storage device L sends the transaction ID and the storage location ID to the information processing device 10, but the information processing device 10 can also receive the transaction ID and the storage location ID from the mobile body M that stores the delivery target item in the storage device L.

[0062] [Configuration of the Delivery Destination Information Terminal 2]

[0063] Figure 2 2 is a diagram showing the configuration of the delivery destination information terminal 2. The delivery destination information terminal 2 includes a communication unit 21, a storage unit 22, a control unit 23, and a display unit 24. The control unit 23 includes an information receiving unit 231. The delivery destination information terminal 2 displays text information included in the delivery completion notification received from the information processing device 10.

[0064] The communication unit 21 includes a communication device for receiving information via the network N. The communication device is, for example, a LAN (Local Area Network) controller or a wireless LAN controller. The storage unit 22 includes storage media such as ROM (Read Only Memory), RAM (Random Access Memory), and SSD (Solid State Drive). The storage unit 22 stores programs executed by the control unit 23.

[0065] The control unit 23 is, for example, a CPU (Central Processing Unit). The control unit 23 is used as an information receiving unit 231 by executing a program stored in the storage unit 22. The information receiving unit 231 receives the delivery completion notification transmitted by the information processing device 10 via the communication unit 21.

[0066] The display unit 24 includes, for example, a liquid crystal display or an organic EL (Electro Luminescence) display device. The display unit 24 displays the arrival date and time, the item name, and the storage location notified by the information processing device 10. The display unit 24 displays the item name indicated by the item name information contained in the delivery completion notification received by the information receiving unit 231, the arrival date and time indicated by the arrival date and time information, and the storage location indicated by the storage location ID.

[0067] [Configuration of Information Processing Device 10]

[0068] Figure 3 1 is a diagram showing the configuration of the information processing device 10. The information processing device 10 includes a communication unit 11, a storage unit 12, and a control unit 13. The control unit 13 includes an information receiving unit 131 and a notification unit 132.

[0069] The communication unit 11 includes a communication device for transmitting and receiving information via the network N. The communication device is, for example, a LAN controller or a wireless LAN controller. The storage unit 12 includes a storage medium such as a ROM, a RAM, and an SSD. The storage unit 12 stores a program executed by the control unit 13 .

[0070] The storage unit 12 stores the delivery request information received from the EC website server 100. The storage unit 12 stores the transaction ID used to identify the transaction such as the purchase of the item and to specify the delivery target item, the item ID for identifying the delivery target item, the item name information indicating the item name of the delivery target item, the delivery destination user ID for identifying the delivery destination user of the delivery target item, the delivery destination information indicating the delivery destination of the delivery target item, and the arrival date and time information indicating the date and time when the mobile body delivering the delivery target item arrives at the delivery destination. The storage unit 12 stores the storage location ID received from the storage device L in association with the transaction ID.

[0071] Figure 4 1 is a diagram showing an example of information stored in the storage unit 12 in association with the transaction ID. Figure 4 In the example, the transaction ID, the item ID of the delivery object item, the item name of the delivery object item, the delivery destination user ID, the delivery destination of the delivery object item, the arrival date and time of the mobile body M at the delivery destination, and the storage location ID are associated with each other.

[0072] For example, Figure 4 The transaction ID "001" shown in the figure has an item ID "P001" for the transaction, an item name "book", and it was stored in a storage location provided by a storage device at the delivery destination "A" at "16:00 on December 10". The storage location of the delivery target item represented by the item ID "P001" is the storage location represented by the storage location ID "LA001".

[0073] The storage unit 12 may store mobile identification information (hereinafter referred to as "mobile ID") for identifying the mobile body M in association with the item ID when the items are delivered by multiple mobile bodies M. The storage unit 12 may store the delivery origin ID of the delivery origin user for identifying the delivery target item in association with the item ID when the items are delivered by multiple delivery origin users.

[0074] The storage unit 12 may store weather information of at least one of the delivery origin and the delivery destination of the delivery target article or information on whether it is possible to take off at the delivery origin or whether it is possible to land at the delivery destination in association with the transaction ID. The storage unit 12 may store state information indicating the state of the mobile body M and position information indicating the position of the mobile body M in association with the transaction ID. The state information is, for example, information indicating whether the mobile body M is "stopped" or "moving". When the mobile body M stops moving, the state information may indicate "movement stopped".

[0075] The control unit 13 is, for example, a CPU. The control unit 13 executes a program stored in the storage unit 12 to function as an information receiving unit 131 and a notification unit 132. The information receiving unit 131 receives delivery request information from the EC site server 100 and stores the received delivery request information in the storage unit 12.

[0076] The information receiving unit 131 receives various information required for delivering the delivery target item and various information indicating the delivery status of the delivery target item via the communication unit 11. The information receiving unit 131 receives, for example, delivery request information from the EC website server 100. In addition, after the delivery of the delivery target item is completed, the information receiving unit 131 receives delivery completion information from the storage device L. When receiving the delivery completion information from the storage device L, the information receiving unit 131 associates the transaction ID included in the delivery completion information with the item ID corresponding to the transaction ID, and stores the storage location ID and the arrival date and time included in the delivery completion information in the storage unit 12.

[0077] For example, in Figure 4 When the storage location corresponding to the storage location ID "LA001" shown in the figure stores the delivery target item corresponding to the transaction ID "001", the information receiving unit 131 stores the storage location ID "LA001" and the arrival date and time in association with the item ID corresponding to the transaction ID "001" received from the storage device L in the storage unit 12. As a result, the item is stored in the storage unit 12 in association with the storage location and the arrival date and time.

[0078] When the delivery destination user unlocks the storage location, the information receiving unit 131 receives unlock date and time information indicating the date and time when the storage location corresponding to the storage location ID is unlocked from the storage device L. Furthermore, the information receiving unit 131 may associate acceptance confirmation information indicating that the delivery destination user has accepted the delivery target item with the unlock date and time information and receive the information from the storage device L. The acceptance confirmation information is, for example, information notified from the storage device L by displaying the item name of the delivery target item on a display provided by the storage device L and by the delivery destination user pressing a "confirm" display corresponding to the displayed item name.

[0079] It should be noted that the information processing device 10 can also accept changes in the delivery destination. When the delivery destination user instructs to deliver the delivery target item to a location different from the storage device L, the information receiving unit 131 receives delivery instruction information indicating an instruction to deliver the delivery target item to the location specified by the delivery destination user from the delivery destination information terminal 2. The information receiving unit 131 receives the delivery instruction information from, for example, the delivery destination information terminal 2. The location specified by the delivery destination user is, for example, the home of the delivery destination user.

[0080] The information processing device 10 can also accept the return of the delivery object item. When the delivery destination user instructs to return the delivery object item, the information receiving unit 131 receives the delivery destination user ID, the item ID, the return notification information indicating the return of the delivery object item corresponding to the item ID, and the storage location ID corresponding to the location where the returned delivery object item is stored from the delivery destination information terminal 2. When receiving this information, the information receiving unit 131 can store the delivery destination user ID, the item ID, and the return notification information in the storage unit. The information processing device 10 accepts the return within a specified period from the date and time when the storage location is unlocked. When the information receiving unit 131 receives the return notification information after the specified period has passed, it can send information indicating that the return cannot be made to the delivery destination information terminal 2.

[0081] In addition, there is a case where the moving body M cannot move as planned due to the state of the moving body M or the state of the environment of the place where the moving body M moves. Therefore, the information processing device 10 can accept the change of the arrival date and time.

[0082] When the arrival date and time of the mobile body M is changed, the information receiving unit 131 receives change information indicating the change of the arrival date and time of the mobile body M, for example, from the mobile body M or an information terminal used by the manager of the mobile body M. The change information is information indicating the change of the arrival date and time of the mobile body M, and is sent when, for example, the mobile body M cannot arrive at the arrival date and time indicated by the arrival date and time information stored in the storage unit 12 due to inspection of the mobile body M or changes in the weather. The change information may include the changed arrival date and time. The information receiving unit 131 stores the received change information in the storage unit 12. The information receiving unit 131, for example, receives the change information. Figure 4 In the case of change information of the delivery target article indicated by the transaction ID "003" shown in the figure, the arrival date and time indicated by the change information and the transaction ID "003" are stored in association with each other.

[0083] When the information receiving unit 131 receives at least one of status information indicating whether the mobile body M is stopped or moving and position information indicating the position of the mobile body M during flight from the mobile body M, the received status information or position information may be stored in the storage unit 12. When the information receiving unit 131 receives at least one of the mobile body ID, the delivery origin ID, weather information of the delivery origin and the delivery destination, or availability information indicating whether the mobile body M can take off from the delivery origin or whether the mobile body M can land at the delivery destination from the delivery origin information terminal 1, the information receiving unit 131 may store the received status information or position information in the storage unit 12 in association with the transaction ID.

[0084] The notification unit 132 notifies the delivery destination information terminal 2 used by the delivery destination user indicated by the delivery destination user ID of the arrival date and time indicated by the arrival date and time information before the mobile body M starts to move in order to deliver the delivery target item indicated by the item ID to the delivery destination indicated by the delivery destination information. For example, after the user of the delivery origin information terminal 1 determines the time when the mobile body M starts to fly in order to deliver the delivery target item to the storage device L, the notification unit 132 notifies the delivery destination information terminal 2 of the arrival date and time of the mobile body M during the period from the time when the information receiving unit 131 receives the arrival date and time information included in the delivery request information to the time when the mobile body M starts to fly.

[0085] The notification unit 132 notifies the delivery destination information terminal 2 of the item name of the delivery object item corresponding to the item ID and the storage location corresponding to the storage location ID. After the mobile body M stores the delivery object item in the storage location, the notification unit 132 sends the item name information associated with the transaction ID, the position of the storage device L corresponding to the storage location ID, and the storage location in the storage device L to the delivery destination information terminal 2 based on the storage location ID and the transaction ID received from the storage device L by the information receiving unit 131.

[0086] As described above, the delivery destination information terminal 2 is notified of the item name and the storage location containing the delivery item by the notification unit 132, so that the delivery destination user can receive the delivery item at a convenient time even if the delivery destination user is not present on the scheduled arrival date and time.

[0087] When the movement suspension information indicating that the movement of the mobile body M corresponding to the mobile body ID is suspended is stored in the storage unit 12, the notification unit 132 can notify the delivery destination information terminal 2 used by the delivery destination user corresponding to the delivery destination user ID associated with the mobile body ID that the delivery schedule of the delivery target item has been changed. For example, when the flight of the mobile body M is suspended due to a malfunction, the notification unit 132 notifies the delivery destination information terminal 2 used by the delivery destination user of the delivery target item scheduled to be delivered by the malfunctioning mobile body M of the change in the arrival time of the mobile body M. By operating the notification unit 132 in this way, the delivery destination user can quickly grasp the time when the delivery target item is delivered even if the flight time of the mobile body M is changed.

[0088] When the movement suspension information indicating the suspension of the movement of the mobile body M corresponding to the mobile body ID is stored in the storage unit 12, the notification unit 132 may notify the delivery destination information terminal 2 of at least one of information for accepting a selection instruction of a delivery method different from that of the mobile body M and information for accepting a suspension instruction of delivery. In the case where the mobile body M is an aircraft, the delivery method different from that of the mobile body M is, for example, a vehicle or a ship.

[0089] For example, when the movement suspension information received by the information receiving unit 131 from the delivery origin information terminal 1 is stored in the storage unit 12 by the information receiving unit 131 [Lys1], the notification unit 132 notifies the delivery destination information terminal 2 of information for selecting a delivery method different from the mobile body M based on the alternative delivery information indicating the alternative delivery method received by the information receiving unit 131 in association with the movement suspension information. The alternative delivery information is, for example, "Express 1" indicating a delivery method for delivering the delivery target article by a vehicle and "Express 2" indicating a delivery method for delivering the delivery target article by a ship.

[0090] The notification unit 132 notifies the delivery destination information terminal 2 of information indicating at least one of the alternative delivery methods "Normal Express 1" and "Normal Express 2" indicated by the alternative delivery information and "delivery suspension" for suspension of delivery without using the alternative delivery method. The delivery destination information terminal 2 displays the information indicating "Normal Express 1", "Normal Express 2", and "delivery suspension" received from the notification unit 132 so that the user of the delivery destination information terminal 2 can select a delivery method different from that of the mobile body M or suspension of delivery. By operating the notification unit 132 in this way, the delivery destination user can select delivery by the alternative method and suspension of delivery.

[0091] When the movement suspension information indicating the suspension of the movement of the mobile body M corresponding to the mobile body ID is stored in the storage unit 12, the notification unit 132 may notify the delivery origin information terminal 1 of at least one of information for accepting a selection instruction of a delivery method different from that of the mobile body M and information for accepting a suspension instruction of delivery. By operating the notification unit 132 in this way, when the delivery origin user cannot use the mobile body M scheduled for delivery, he or she can select to use an alternative method for delivery or to notify the delivery destination user of the suspension of delivery.

[0092] When the information receiving unit 131 receives the change information indicating that the arrival date and time has been changed, the notification unit 132 can notify the delivery origin information terminal 1 and the delivery destination information terminal 2 used by the delivery origin user of the changed arrival date and time indicated by the change information. By operating the notification unit 132 in this way, the delivery destination user can quickly know that the arrival date and time of the delivery object item has been changed. Furthermore, the notification unit 132 can notify the delivery origin information terminal 1 that the changed date and time has been notified to the delivery destination information terminal 2. By operating the notification unit 132 in this way, the delivery origin user can know that the changed arrival date and time has been notified to the delivery destination user.

[0093] When the weather information indicating the weather around the mobile body M or the availability information indicating whether it is possible to take off at the delivery origin or whether it is possible to land at the delivery destination satisfies a predetermined condition, the notification unit 132 may notify at least one of the delivery origin information terminal 1 and the delivery destination information terminal 2 used by the delivery origin user of information related to the change of the arrival date and time. The notification unit 132 determines whether the mobile body M can be delivered to the delivery destination based on the weather information or the availability information stored in the storage unit 12 in association with the transaction ID. For example, when the weather information indicates the weather such as rain or snow or when the availability information indicates that the mobile body M cannot fly, the notification unit 132 notifies that the arrival date and time of the mobile body M is changed or the changed arrival date and time.

[0094] When it is determined that the mobile body M cannot be delivered to the delivery destination, the notification unit 132 notifies at least one of the delivery origin information terminal 1 and the delivery destination information terminal 2 of information related to the change of the arrival date and time. By operating the notification unit 132 in this way, the delivery destination user can know the arrival date and time of the delivery target item with high accuracy. Furthermore, the delivery origin user can change the time for the mobile body M to deliver the delivery target item based on weather conditions or take-off and landing conditions, thereby safely delivering the delivery target item.

[0095] When the information receiving unit 131 receives the unlock date and time information, the notification unit 132 may notify the unlock date and time information to the delivery origin information terminal 1 used by the delivery origin user corresponding to the delivery origin ID. When the information receiving unit 131 obtains the unlock date and time information in association with the receipt confirmation information, the notification unit 132 may notify the unlock date and time information and the receipt confirmation information to the delivery origin information terminal 1 used by the delivery origin user corresponding to the delivery origin ID. By operating the notification unit 132 in this way, the delivery origin user can easily confirm whether the delivery destination user has received the delivery object item.

[0096] If the information receiving unit 131 does not receive the unlocking date and time information before the predetermined period has passed since the arrival date and time indicated by the arrival date and time information, the notification unit 132 may notify at least one of the delivery origin information terminal 1 and the delivery destination information terminal 2 of the overtime information indicating that the delivery object item has not been taken out of the storage place. The predetermined period is the period during which the storage device L can store the delivery object item, for example, one week. By operating the notification unit 132 in this way, the delivery origin user can notify the delivery destination information terminal 2 used by the delivery destination user in a manner that the delivery destination user can quickly receive the delivery object item, and the delivery destination user can quickly receive the delivery object item.

[0097] When the information receiving unit 131 receives the delivery instruction information, the notification unit 132 may notify the information terminal used by the person who delivers the delivery object from the storage location to the location specified by the delivery destination user of the unlocking information for unlocking the storage location. The unlocking information is, for example, an information code such as a password or a barcode consisting of a plurality of characters or numbers. The person who delivers the delivery object unlocks the storage location using the unlocking information notified by the notification unit 132, thereby receiving the delivery object, and delivers the received delivery object to the location specified by the delivery destination user.

[0098] When the information receiving unit 131 receives the delivery destination user ID, the item ID, and the return notification information, the notification unit 132 can notify the delivery origin information terminal 1 used by the delivery origin user that the delivery target item corresponding to the item ID has been returned from the delivery destination user indicated by the delivery destination user ID. By operating the notification unit 132 in this way, for example, the delivery origin user can return the delivery target item indicated by the item ID associated with the return notification information to the mobile body M flying on the return journey from the storage device L to the aircraft airport P.

[0099] The notification unit 132 may transmit at least one of the state information and the position information stored in the storage unit 12 to the delivery destination information terminal 2 at regular intervals. For example, before the mobile body M starts to fly, the notification unit 132 notifies the delivery destination information terminal 2 of "stopping" indicated by the state information stored in the storage unit 12. When the mobile body M is flying, the notification unit 132 notifies the delivery destination information terminal 2 of the position indicated by the position information stored in the storage unit 12. When obtaining instruction information for obtaining the state information or position information of the mobile body M from the delivery destination information terminal 2, the notification unit 132 may transmit the state information or position information. By operating the notification unit 132 in this way, the user at the delivery destination can know the location of the delivery target item in real time.

[0100] For example, when a plurality of item IDs are associated with a delivery destination user ID, the notification unit 132 notifies the delivery destination information terminal 2 used by the delivery destination user represented by the delivery destination user ID of information for confirming that the plurality of delivery target items represented by the plurality of item IDs are stored in the same storage place. When the information receiving unit 131 receives information indicating that the plurality of delivery target items are stored in the same storage place, the notification unit 132 determines whether the period for storing the plurality of delivery target items does not exceed a prescribed period, and if so, notifies the delivery origin information terminal 1 that the plurality of delivery target items are stored in the same storage place.

[0101] By operating the notification unit 132 in this way, the delivery destination user can receive multiple delivery target items from the same storage location at the same time. It should be noted that the multiple delivery target items may be delivered by a delivery method different from the mobile body M, or may be delivered by the mobile body M.

[0102] [Operation timing of information processing system S]

[0103] Figure 5 This is a sequence diagram showing an example of the flow of operations of the information processing system S. Figure 5 The sequence diagram shown shows the flow of operations in a case where a delivery destination user receives a delivery target item whose delivery is requested by a delivery origin user from a storage location of the delivery target item.

[0104] In the information processing device 10, the information receiving unit 131 receives the delivery request information transmitted from the EC website server 100, and stores the received delivery request information in the storage unit 12 (S11). The notification unit 132 notifies the delivery destination information terminal 2 of the arrival date and time during the period from the time when the mobile body M is determined to fly to the time position when the mobile body M starts to fly.

[0105] In the storage device L, the mobile body M stores the delivery target item (S12). After the mobile body M stores the delivery target item, the storage device L notifies the information processing device 10 of the transaction ID and the storage location ID. In the information processing device 10, the transaction ID and the storage location ID received from the storage device L by the information receiving unit 131 are stored in the storage unit 12 (S13). The notification unit 132 notifies the delivery destination information terminal 2 of the item name information associated with the item ID stored in the storage unit 12, the position of the storage device L corresponding to the storage location ID, and the storage location in the storage device L.

[0106] In the information processing device 10, when the information receiving unit 131 receives the unlocking date and time information from the storage device L (YES in S14), the notification unit 132 notifies the delivery origin information terminal 1 of the unlocking date and time information. When the information receiving unit 131 does not receive the unlocking date and time information from the storage device L (NO in S14), and when a certain time has passed from the date and time when the storage device L stored the delivery target item (YES in S15), the notification unit 132 notifies the delivery destination information terminal 2 of the exceeding information. When the certain time has not passed from the date and time when the storage device L stored the delivery target item (NO in S15), the notification unit 132 repeats the processing from S14 to S15.

[0107] [Flowchart of Information Processing Device 10]

[0108] Figure 6 This is a flowchart showing an example of the operation of the information processing device 10 . Figure 6 The flowchart shown shows the operation from when the information processing device 10 receives the delivery request information to when it notifies the delivery origin information terminal 1 or the delivery destination information terminal 2 of the release date and time information or the overdue information.

[0109] When the information receiving unit 131 receives the delivery request information from the EC website server 100, the delivery request information is stored in the storage unit 12 (S21). The notification unit 132 notifies the delivery destination information terminal 2 of the arrival date and time of the moving body M indicated by the date and time information included in the delivery request information (S22). While the information receiving unit 131 does not receive the storage location ID and the transaction ID from the storage device L (NO in S23), it waits for the storage device L to send the storage location ID and the transaction ID. When the information receiving unit 131 receives the storage location ID and the transaction ID from the storage device L (YES in S23), it notifies the delivery destination information terminal 2 of the item name information associated with the transaction ID and the storage location in the storage device L corresponding to the storage location ID (S24).

[0110] When the information receiving unit 131 receives the unlocking date and time information from the storage device L (YES in S25), the notification unit 132 notifies the delivery origin information terminal 1 of the unlocking date and time information (S26). When the information receiving unit 131 does not receive the unlocking date and time information from the storage device L (NO in S25), and when a certain time has passed from the date and time when the storage device L stored the delivery target item (YES in S27), the notification unit 132 notifies the delivery origin information terminal 1 or the delivery destination information terminal 2 of the exceeding information (S28). When the information receiving unit 131 does not receive the unlocking date and time information from the storage device L (NO in S25), and when a certain time has not passed from the date and time when the storage device L stored the delivery target item (NO in S27), the information receiving unit 131 waits for the information receiving unit 131 to receive the unlocking date and time information from the storage device L.

[0111] When the operation to end the process is not performed (NO in S29), the information processing device 10 repeats the process from S21 to S29. When the operation to end the process is performed (YES in S29), the information processing device 10 ends the process.

[0112] [Modifications]

[0113] In the above description, an action is illustrated in which, after the mobile body M stores the delivery object items in the storage place, the storage place ID indicating the storage place where the storage device L stores the delivery object items is sent to the information processing device 10. However, the information processing device 10 may determine the storage place where the delivery object items are stored before the mobile body M starts delivery, and notify the mobile body M of the storage place ID indicating the storage place.

[0114] In this case, the information processing device 10 obtains the storage location ID of an empty storage location among the plurality of storage locations provided in the storage device L from the storage device L. The information processing device 10 transmits the obtained storage location ID and the transaction ID associated with the delivery target article to the mobile body M. The information processing device 10 may also transmit the storage location ID obtained from the storage device L to the delivery destination information terminal 2.

[0115] By operating the information processing device 10 in this way, the information processing device 10 can deliver the delivery target items to the mobile body M while ensuring the storage place of the delivery target items. As a result, the information processing device 10 prevents the mobile body M from being unable to store the delivery target items at the delivery destination by causing the items delivered by other mobile bodies M to be stored in the storage place provided by the storage device L selected at the delivery destination.

[0116] [Effects of the information processing device 10]

[0117] As described above, the information processing device 10 has a storage unit 12 and an information receiving unit 131. The storage unit 12 stores in association with an item ID for identifying the object of delivery, i.e., the delivery object item, item name information indicating the item name of the delivery object item, a delivery destination user ID for identifying the delivery destination user of the delivery object item, delivery destination information indicating the delivery destination of the delivery object item, and arrival date and time information indicating the date and time when a mobile body that delivers the delivery object item arrives at the delivery destination. When the information receiving unit 131 receives a storage place ID indicating the storage place of the delivery object item delivered to the delivery destination and the item ID of the delivery object item, the storage place ID is stored in the storage unit 12 in association with the item ID.

[0118] Then, the notification unit 132 notifies the delivery destination information terminal used by the delivery destination user indicated by the delivery destination user ID of the arrival date and time indicated by the arrival date and time information, the name of the delivery object item corresponding to the item ID, and the storage location corresponding to the storage location ID, thereby enabling the delivery destination user to know the date and time and location at which the delivery object item can be received. As a result, even if the delivery destination user is not present when the delivery object item is delivered, the delivery destination user can receive the delivery object item at a convenient time.

[0119] It should be noted that the present invention can contribute to Goal 9 of the Sustainable Development Goals (SDGs) led by the United Nations, namely, "Building a foundation for industrial and technological innovation."

[0120] The present invention has been described above using the embodiments, but the technical scope of the present invention is not limited to the scope described in the above embodiments, and various deformations and changes can be made within the scope of its main purpose. For example, the specific implementation of the dispersion and integration of the device is not limited to the above embodiments, and all or part of it can be functionally or physically dispersed and integrated in any unit. In addition, new implementations generated by any combination of multiple implementations are also included in the embodiments of the present invention. The effect of the new implementation generated by the combination is consistent with the effect of the original implementation.

Claims

1. An information processing device, characterized in that: have: a storage unit that stores, in association with each other, item identification information for identifying an object of delivery, i.e., a delivery object item, item name information indicating the item name of the delivery object item, delivery destination user identification information for identifying a delivery destination user of the delivery object item, delivery destination information indicating the delivery destination of the delivery object item, arrival date and time information indicating the date and time when a moving body that delivers the delivery object item arrives at the delivery destination, and moving body identification information for identifying the moving body; a notification unit that notifies a delivery destination information terminal used by the delivery destination user indicated by the delivery destination user identification information of the arrival date and time indicated by the arrival date and time information before the mobile body starts moving in order to deliver the delivery target article indicated by the article identification information to the delivery destination indicated by the delivery destination information; as well as an information receiving unit that, upon receiving storage location identification information for identifying a storage location of the delivery target item delivered to the delivery destination and information for identifying the delivery target item, stores the storage location identification information in association with the item identification information in the storage unit; The notification unit notifies the delivery destination information terminal of information for accepting a selection instruction of a delivery method using a mobile body of a different type from the mobile body when movement suspension information indicating that movement of the mobile body corresponding to the mobile body identification information is suspended is stored in the storage unit.

2. The information processing device according to claim 1, characterized in that When the movement termination information indicating the movement termination of the mobile body corresponding to the mobile body identification information is stored in the storage unit, the notification unit notifies the delivery destination information terminal used by the delivery destination user corresponding to the delivery destination user identification information associated with the mobile body identification information of the change in the delivery schedule of the delivery object item.

3. The information processing device according to claim 1 or 2, characterized in that: When the movement termination information indicating the termination of the movement of the mobile body corresponding to the mobile body identification information is stored in the storage unit, the notification unit notifies the delivery destination information terminal of at least one of information for accepting a selection instruction for a delivery method different from that of the mobile body and information for accepting a termination instruction for delivery.

4. The information processing device according to claim 1 or 2, characterized in that: The storage unit stores the delivery origin identification information for identifying the delivery origin user of the delivery target article in association with the article identification information. The information receiving unit receives unlocking date and time information indicating the date and time when the storage location corresponding to the storage location identification information is unlocked, The notification unit notifies the unlock date and time information to a delivery origin information terminal used by a delivery origin user corresponding to the delivery origin identification information.

5. The information processing device according to claim 4, characterized in that The notification unit notifies at least one of the delivery origin information terminal and the delivery destination information terminal of excess information indicating that the delivery object item has not been taken out from the storage place, when the information receiving unit has not received the unlock date and time information before a prescribed period has passed from the arrival date and time indicated by the arrival date and time information.

6. The information processing device according to claim 1 or 2, characterized in that: The information receiving unit receives delivery instruction information indicating an instruction to deliver the delivery target article to a location designated by the delivery destination user, The notification unit notifies unlocking information for unlocking the storage location to an information terminal used by a person who delivers the delivery target article from the storage location to a location designated by the delivery destination user, when the information receiving unit receives the delivery instruction information.

7. The information processing device according to claim 1 or 2, characterized in that: The information receiving unit receives change information indicating that the arrival date and time of the moving object has been changed, When the information receiving unit receives the change information, the notification unit notifies the delivery origin information terminal used by the delivery origin user and the delivery destination information terminal of the changed arrival date and time indicated by the change information.

8. The information processing device according to claim 1 or 2, characterized in that: When the information receiving unit receives the delivery destination user identification information, the item identification information, and the return notification information indicating that the delivery target item corresponding to the item identification information is to be returned, the received delivery destination user identification information, the item identification information, and the return notification information are stored in the storage unit. The notification unit notifies a delivery origin information terminal used by a delivery origin user that the delivery target article corresponding to the article identification information is returned from the delivery destination user indicated by the delivery destination user identification information.

9. The information processing device according to claim 1 or 2, characterized in that: The storage unit stores weather information of either a delivery origin or a delivery destination of the delivery object article, or availability information indicating whether the aircraft can take off at the delivery origin or land at the delivery destination in association with the article identification information. The notification unit notifies at least one of a delivery origin information terminal and a delivery destination information terminal used by a delivery origin user of information related to a change in the arrival date and time when the weather information or the availability information satisfies a predetermined condition.

10. The information processing device according to claim 1, characterized in that The movement suspension information indicates that movement of the mobile body that delivers the delivery target article to the delivery destination is suspended to the delivery destination.

11. The information processing device according to claim 1, characterized in that: The notification unit obtains vacancy information of a plurality of storage places at the delivery destination and storage place identification information of vacant storage places among the plurality of storage places before the mobile body starts moving in order to deliver the delivery object item to the delivery destination, and notifies the mobile body of the acquired storage place identification information, and notifies the delivery destination information terminal of the acquired storage place identification information and the arrival date and time.

12. An information processing method, characterized in that: The following steps are performed by a computer: storing in a storage unit, in association with item identification information for identifying a delivery target item that is a target of delivery, item name information indicating the item name of the delivery target item, delivery destination user identification information for identifying a delivery destination user of the delivery target item, delivery destination information indicating the delivery destination of the delivery target item, arrival date and time information indicating the date and time when a moving body that delivers the delivery target item arrives at the delivery destination, and moving body identification information for identifying the moving body; Before the moving body starts moving in order to deliver the delivery object article indicated by the article identification information to the delivery destination indicated by the delivery destination information, notifying the delivery destination information terminal used by the delivery destination user indicated by the delivery destination user identification information of the arrival date and time indicated by the arrival date and time information; When receiving storage location identification information for identifying the storage location of the delivery target article delivered to the delivery destination and information for specifying the delivery target article, storing the storage location identification information in association with the article identification information in the storage unit; as well as When movement suspension information indicating that movement of the mobile body corresponding to the mobile body identification information is suspended is stored in the storage unit, information for accepting a selection instruction of a delivery method using a mobile body of a different type from the mobile body is notified to the delivery destination information terminal.

13. An information processing system, characterized in that: An information processing device and an information terminal are provided, wherein the information processing device notifies the information terminal used by a user at the delivery destination of delivery completion information of a delivery target, i.e., a delivery target article, and the information terminal displays the delivery completion information received from the information processing device. The information processing device comprises: a storage unit that stores, in association with each other, item identification information for identifying the delivery object item, item name information indicating the item name of the delivery object item, delivery destination user identification information for identifying a delivery destination user of the delivery object item, delivery destination information indicating the delivery destination of the delivery object item, arrival date and time information indicating the date and time when a moving body that delivers the delivery object arrives at the delivery destination, and moving body identification information for identifying the moving body; a notification unit that notifies an information terminal used by a user at the delivery destination indicated by the delivery destination user identification information of the arrival date and time indicated by the arrival date and time information before the mobile body starts moving in order to deliver the delivery target article indicated by the article identification information to the delivery destination indicated by the delivery destination information; as well as an information receiving unit that, upon receiving storage location identification information for identifying a storage location of the delivery target article delivered to the delivery destination and information for identifying the delivery target article, stores the storage location identification information in association with the article identification information; the notification unit notifies the delivery destination information terminal of information for accepting a selection instruction of a delivery method using a mobile body of a different type from the mobile body, when movement suspension information indicating that movement of the mobile body corresponding to the mobile body identification information is suspended is stored in the storage unit; The information terminal includes a display unit that displays the information for accepting the selection instruction notified by the information processing device.

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