A method and related device for automatically reviewing and transmitting a work order

Through the automated work order review and delivery method, the existing work order review workload and slow circulation speed are solved, and the rapid transfer and efficient review of work orders are achieved, reducing the problems of work orders being stuck and insufficient staff.

CN114971588BActive Publication Date: 2025-06-06GUANGDONG POWER GRID CO LTD +1
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Patent Information

Application Number
CN202210736599.X
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-06-27
Publication Date
2025-06-06
Estimated Expiration
2042-06-27

AI Technical Summary

Technical Problem

The existing work order review workload is large and the circulation speed is slow, resulting in serious work order retention problems, affecting the coverage of remote control and self-healing functions of the distribution network.

Method used

Develop an automatic review and delivery method for work orders. By responding to the work order review request of the power supply station, work order types are divided into automated switch maintenance, automated equipment debugging, automated switch remote control and distribution network main station self-healing work orders. Obtain the information items to be reviewed according to the type of work ticket and perform verification. When all information items are checked through, a requirement file is generated and sent to the server, the device parameters are modified and the execution result is returned, and the work ticket to be reviewed is finally archived.

Benefits of technology

Through automated work order review, the efficiency and accuracy of work order transfer is improved, the consumption of human resources is reduced, and the problem of work order retention and insufficient staffing of grassroots operation and maintenance personnel is solved.

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Abstract

The present application discloses a method for automatic review and transmission of work orders and related devices, including: responding to the work order review request of the power supply station and dividing the work order types into: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order according to the work order review request; obtaining a number of to-be-verified information items corresponding to the work order to be reviewed according to the work order type, and verifying the information of the work order to be reviewed based on each to-be-verified information item; when each to-be-verified information item of the work order to be reviewed is verified and passed, generating a demand file in the database of the three zones according to the work order type of the work order to be reviewed and sending it to the server of the first zone, so that the server of the first zone modifies various parameters of the equipment according to the demand file. When the present application uses a computer system to realize the work order transmission, the efficiency and accuracy of the review work order function and its modification corresponding to the relevant system data are effectively improved; thereby solving the technical problems of large workload and slow circulation of existing work order review.
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Description

Technical Field

[0001] The present application relates to the field of electric power technology, and in particular to a method for automatically reviewing and transmitting a work order and a related device. Background Art

[0002] With the rapid development of the economy and society and the continuous improvement of residents' living standards, the requirements for power supply reliability are getting higher and higher. The traditional distribution network dispatching and management model can no longer meet the urgent need for high-reliability power supply. The rapid development of the distribution network has also led to the explosive growth of various business volumes. Among them, the number of distribution network automation operation and maintenance work orders has increased significantly, and the types of work order audits are many, the number is large, and the content is complex. Taking the terminal grid-connected debugging as an example, the staff needs to check the warehouse adjustment results, protection settings, communication conditions, on-site signs and other quality control points in multiple business systems such as the distribution network master station, distribution network management system, and geographic information system. The process is cumbersome, there are many process handlers, and the problem of work order retention is serious. Affects the coverage of switch remote control and self-healing functions in the five districts. Therefore, based on the Foshan distribution and dispatching intensive management system, a work order review robot is developed to mine data in related systems and replace each auditor to check all quality points.

[0003] There are many types of distribution network automation operation and maintenance work orders, which are large in number and complex in content. There are many review and approval links, which consumes a lot of manpower and time. According to incomplete statistics, the total duration of the work order process ranges from 3 days to half a year, which seriously affects the progress of distribution network remote control and self-healing. We developed a work order robot operation module based on the Foshan distribution and dispatching intensive management system, including four types of work order robot modules: automated switch maintenance, automated equipment debugging, automated switch remote control, and distribution network master station self-healing. All kinds of work orders that were originally reviewed manually will be automatically reviewed by robots. All kinds of work orders will be automatically reviewed every 4 hours, realizing the rapid circulation of work orders from input to archiving, fundamentally solving the problems of work order retention and insufficient grassroots operation and maintenance personnel. Summary of the invention

[0004] The present application provides a method and related device for automatically reviewing and transmitting a work order, which are used to solve the technical problems of large workload and slow circulation of existing work order reviews.

[0005] In view of this, the first aspect of the present application provides a method for automatically reviewing and delivering a work order, the method comprising:

[0006] Respond to the work order review request of the power supply station and classify the work order types according to the work order review request: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order;

[0007] Acquire several to-be-verified information items corresponding to the to-be-verified work order according to the work order type, and verify the information of the to-be-verified work order based on each of the to-be-verified information items;

[0008] When all the information items to be reviewed of the work order to be reviewed are verified and passed, a requirement file is generated in the database of zone three according to the work order type of the work order to be reviewed and sent to the server of zone one, so that the server of zone one modifies various parameters of the equipment according to the requirement file and returns the execution result to zone three;

[0009] When the execution result is received, the work order to be reviewed is archived.

[0010] Optionally, a plurality of information items to be verified corresponding to the work order to be reviewed are obtained according to the work order type, and the information of the work order to be reviewed is verified based on each of the information items to be verified, and then the method further includes:

[0011] When one or more information items to be reviewed in the work order to be reviewed fail to pass the verification, the work order to be reviewed is returned to the power supply station so that the power supply station can modify the information of the work order to be reviewed.

[0012] Optionally, generating a requirement file in the database of zone 3 according to the type of the work order to be reviewed and sending it to the server of zone 1, so that the server of zone 1 modifies various parameters of the equipment according to the requirement file and returns the execution result to zone 3, specifically includes:

[0013] According to the type of work order to be reviewed, the operational requirements for the EMS system of Zone 1 dispatching are inserted into the database of Zone 3. According to the operational requirements, a demand file is generated and sent to the server of Zone 1 through the reverse isolation device. After the server of Zone 1 backs up the demand file, it modifies various parameters of the equipment according to the demand file and returns the execution results to Zone 3 through the forward isolation device.

[0014] Optionally, the information items to be verified of the automation switch maintenance work order specifically include:

[0015] Automatic switch: basic information, SIM replacement information, operation status change information, installation location change information, encryption change information, and private network transformation information.

[0016] Optionally, the information items to be verified of the automation equipment debugging work order specifically include:

[0017] For automation equipment: real-time events such as remote signal change, protection signal action, and telemetering values.

[0018] Optionally, the information items to be verified of the automation switch remote control work order specifically include:

[0019] Automatic switch: basic information, sign information, protection signal, equipment parameter information, switch IP online information.

[0020] Optionally, the information items to be verified of the distribution network master station self-healing work order specifically include:

[0021] Basic equipment information, equipment online information, remote control success information, protection information action, and set value information.

[0022] A second aspect of the present application provides a work order automatic review and delivery system, the system comprising:

[0023] A classification unit, used to respond to the work order review request of the power supply station and classify the work order types into: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order according to the work order review request;

[0024] A verification unit, which obtains a number of to-be-verified information items corresponding to the to-be-verified work order according to the work order type, and verifies the information of the to-be-verified work order based on each of the to-be-verified information items;

[0025] A data interaction unit is used to generate a requirement file in the database of zone 3 according to the type of the work order to be reviewed and send it to the server of zone 1 when all the information items to be reviewed of the work order to be reviewed are verified and passed, so that the server of zone 1 modifies various parameters of the equipment according to the requirement file and returns the execution result to zone 3;

[0026] The archiving unit is used to archive the work order to be reviewed when the execution result is received.

[0027] A third aspect of the present application provides a work order automatic review and delivery device, the device comprising a processor and a memory:

[0028] The memory is used to store program code and transmit the program code to the processor;

[0029] The processor is used to execute the steps of the work order automatic review and transfer method as described in the first aspect according to the instructions in the program code.

[0030] A fourth aspect of the present application provides a computer-readable storage medium, wherein the computer-readable storage medium is used to store program code, and the program code is used to execute the work order automatic review and delivery method described in the first aspect above.

[0031] It can be seen from the above technical solutions that this application has the following advantages:

[0032] The present application provides a method for automatic review and transmission of work orders, including: responding to a work order review request of a power supply station and dividing the work order types into: automated switch maintenance work orders, automated equipment debugging work orders, automated switch remote control work orders and distribution network master station self-healing work orders according to the work order review request; obtaining a number of to-be-verified information items corresponding to the work order to be reviewed according to the work order type, and verifying the information of the work order to be reviewed based on each to-be-verified information item; when each to-be-verified information item of the work order to be reviewed has been verified, generating a requirement file in a database of a third zone according to the work order type of the work order to be reviewed and sending it to a server in a first zone, so that the server in the first zone modifies various parameters of the equipment according to the requirement file and returns the execution result to the third zone; when the execution result is received, archiving the work order to be reviewed.

[0033] Compared with the existing technology, this application uses a computer system to implement the transfer of work orders, and reviews the work order functions and their modifications to the corresponding relevant system data, which effectively improves efficiency and accuracy, saves human resources and improves operational efficiency. It realizes the rapid circulation of work orders from input to archiving, and fundamentally solves the problems of work order retention and insufficient staff of grassroots operation and maintenance personnel. This solves the technical problems of large workload and slow circulation of existing work order review. BRIEF DESCRIPTION OF THE DRAWINGS

[0034] Figure 1 A schematic diagram of a flow chart of an embodiment of a method for automatic review and transfer of work orders provided in an embodiment of the present application;

[0035] Figure 2 This is the structural intention of an automatic work order review and delivery system embodiment provided in the embodiments of the present application. DETAILED DESCRIPTION

[0036] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0037] See also Figure 1 , a method for automatically reviewing and delivering a work order provided in an embodiment of the present application includes:

[0038] Step 101, responding to the work order review request of the power supply station, and classifying the work order types according to the work order review request: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order;

[0039] In actual applications, the power supply station applies for various types of work orders in the centralized distribution and dispatching system. The centralized distribution and dispatching system divides the work order types into: automation switch maintenance work orders, automation equipment debugging work orders, automation switch remote control work orders and distribution network master station self-healing work orders according to the work order review requests. The work orders are reviewed by the district bureau and then uploaded to the distribution network automation master station system.

[0040] It should be noted that the centralized dispatching system is a comprehensive management system for the business that Foshan Power Supply Bureau independently built and operated with an eye on business development needs. It is a business process control system that is designed to better assist in the creation, commissioning, modification, commissioning and decommissioning of equipment, and is mainly based on commissioning work orders, remote control work orders, modification work orders, self-healing work orders, and defect work orders.

[0041] Distribution Automation (DMS) System: Also known as Distribution Management System (DA / DSM), it is an overall digital automation and energy management system for the distribution system including 10kV feeders of 110 / 10kV substations, switchgear, secondary distribution stations and users. It includes all distribution network management and control functions: distribution network data acquisition and monitoring (SCADA), geographic information system, demand-side management (load monitoring), distribution network analysis software (DPAS), distribution work management system, etc.

[0042] Step 102: obtaining a number of to-be-verified information items corresponding to the to-be-verified work order according to the work order type, and verifying the information of the to-be-verified work order based on each to-be-verified information item;

[0043] In actual applications, after step 101 uploads the work order to the distribution network automation master station system, the distribution network automation master station system obtains several information items to be verified corresponding to the work order to be reviewed according to the work order type, and verifies each information to be verified of the work order to be reviewed based on the preset verification rules. The preset verification rules, for example, whether the basic information of the automation switch is complete and correct; whether the telemetry value is within the preset range, etc. The preset verification rules are conventional technologies in this field and will not be repeated here.

[0044] Furthermore, when one or more information items to be reviewed in the work order to be reviewed fail to be verified, the work order to be reviewed is returned to the power supply station so that the power supply station can modify the information of the work order to be reviewed. After the modification, the application can continue to be made in the centralized dispatching system.

[0045] It should be noted that the information items to be verified in the automation switch maintenance work order of this embodiment specifically include: the automation switch: basic information, SIM replacement information, commissioning status change information, installation location change information, encryption change information, and private network transformation information. The information items to be verified in the automation equipment debugging work order specifically include: the automation equipment: real-time matters such as remote signal change, protection signal action, and telemetry value. The information items to be verified in the automation switch remote control work order specifically include: the automation switch: basic information, signboard information, protection signal, equipment parameter information, switch IP online information. The information items to be verified in the distribution network master station self-healing work order specifically include: basic equipment information, equipment online information, remote control success information, protection information action, and fixed value information.

[0046] Step 103: When all the information items to be reviewed of the work order to be reviewed are verified and passed, a requirement file is generated in the database of zone 3 according to the work order type of the work order to be reviewed and sent to the server of zone 1, so that the server of zone 1 modifies various parameters of the equipment according to the requirement file and returns the execution result to zone 3;

[0047] In actual applications, when all the information items to be reviewed of the work order to be reviewed reviewed by the distribution network automation master station system in step 102 are verified and passed, the operation requirements for the dispatching EMS system of zone one are inserted into the database of zone three according to the work order type of the work order to be reviewed, and a demand file is generated according to the operation requirements and sent to the server of zone one through the reverse isolation device, so that the server of zone one backs up the demand file and modifies various parameters of the equipment according to the demand file, and returns the execution result to zone three through the forward isolation device.

[0048] It should be noted that Zone 1 has real-time monitoring functions, which refer to the monitoring, analysis and control of the steady-state operation status of the power system, the monitoring, analysis and early warning of the dynamic operation status, and the comprehensive use of real-time information such as steady-state, dynamic, relay protection and safety automatic devices. Zone 3 is the application function area; the application function refers to the network analysis function of providing the same SCADA, EMS, and WAMS functional applications (excluding real-time collection and processing) as Zone 1 to the enterprise leadership and other production management departments in Zone 3. Support offline analysis functions for power flow calculation, optimized power flow, and static safety analysis.

[0049] Principle of forward and reverse isolation device: Physical method to isolate the internal network from the external network to avoid the risk of intrusion or information leakage. Physical isolation is mainly used to solve network security problems, especially in those confidential networks that need to be absolutely secure.

[0050] Step 104: When the execution result is received, the work order to be reviewed is archived.

[0051] Finally, when the work order to be reviewed has been classified in step 101 and passed the review in step 102, and then the data interaction in step 103 is completed, the work order to be reviewed is archived, that is, the work order to be reviewed has completed the entire process.

[0052] The automatic review and transfer method of a work order provided in the embodiment of the present application utilizes a computer system to implement the transfer of work orders, and reviews the work order function and its modification corresponding to the relevant system data, which effectively improves efficiency and accuracy, saves human resources and improves operational efficiency. It realizes the rapid circulation of work orders from input to archiving, and fundamentally solves the problems of work order retention and insufficient staff of grassroots operation and maintenance personnel. This solves the technical problems of large workload and slow circulation of existing work order review.

[0053] The above is an embodiment of a method for automatic review and delivery of work orders provided in an embodiment of the present application, and the following is an embodiment of a system for automatic review and delivery of work orders provided in an embodiment of the present application.

[0054] See also Figure 2 , a work order automatic review and delivery system provided in an embodiment of the present application includes:

[0055] The classification unit 201 is used to respond to the work order review request of the power supply station and classify the work order types into: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order according to the work order review request;

[0056] The verification unit 202 obtains a number of to-be-verified information items corresponding to the to-be-verified work order according to the work order type, and verifies the information of the to-be-verified work order based on each to-be-verified information item;

[0057] The data interaction unit 203 is used to generate a requirement file in the database of the third zone according to the type of the work order to be reviewed and send it to the server of the first zone when all the information items to be reviewed of the work order to be reviewed are verified and passed, so that the server of the first zone modifies various parameters of the equipment according to the requirement file and returns the execution result to the third zone;

[0058] The archiving unit 204 is used to archive the work order to be reviewed when the execution result is received.

[0059] Furthermore, an automatic work order review and delivery device provided in an embodiment of the present application includes a processor and a memory:

[0060] The memory is used to store program code and transmit the program code to the processor;

[0061] The processor is used to execute the work order automatic review and transfer method described in the above method embodiment according to the instructions in the program code.

[0062] Furthermore, a computer-readable storage medium is provided in an embodiment of the present application, and the computer-readable storage medium is used to store program code, and the program code is used to execute the work order automatic review and delivery method described in the above method embodiment.

[0063] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the systems and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0064] The terms "first", "second", "third", "fourth", etc. (if any) in the specification of the present application and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments of the present application described herein can be implemented in an order other than those illustrated or described herein, for example. In addition, the terms "including" and "having" and any of their variations are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device comprising a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0065] It should be understood that in the present application, "at least one (item)" means one or more, and "plurality" means two or more. "And / or" is used to describe the association relationship of associated objects, indicating that three relationships may exist. For example, "A and / or B" can mean: only A exists, only B exists, and A and B exist at the same time, where A and B can be singular or plural. The character " / " generally indicates that the objects associated before and after are in an "or" relationship. "At least one of the following" or similar expressions refers to any combination of these items, including any combination of single or plural items. For example, at least one of a, b or c can mean: a, b, c, "a and b", "a and c", "b and c", or "a and b and c", where a, b, c can be single or multiple.

[0066] In the several embodiments provided in the present application, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic. For example, the division of the units is only a logical function division. There may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, which can be electrical, mechanical or other forms.

[0067] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0068] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above-mentioned integrated unit may be implemented in the form of hardware or in the form of software functional units.

[0069] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (full name in English: Read-Only Memory, English abbreviation: ROM), random access memory (full name in English: Random Access Memory, English abbreviation: RAM), disk or optical disk and other media that can store program codes.

[0070] As described above, the above embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present application.

Claims

1. A method for automatically reviewing and delivering work orders. It is characterized in that include: Respond to the work order review request of the power supply station and classify the work order types according to the work order review request: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order; Acquire several to-be-verified information items corresponding to the to-be-verified work order according to the work order type, and verify the information of the to-be-verified work order based on each of the to-be-verified information items; When all the information items to be reviewed of the work order to be reviewed are verified and passed, a requirement file is generated in the database of zone three according to the work order type of the work order to be reviewed and sent to the server of zone one, so that the server of zone one modifies various parameters of the equipment according to the requirement file and returns the execution result to zone three; When the execution result is received, the work order to be reviewed is archived.

2. The work order automatic review and transmission method according to claim 1, It is characterized in that According to the work order type, a number of to-be-verified information items corresponding to the work order to be reviewed are obtained, and the information of the work order to be reviewed is verified based on each of the to-be-verified information items, and then the following is further included: When one or more information items to be reviewed in the work order to be reviewed fail to pass the verification, the work order to be reviewed is returned to the power supply station so that the power supply station can modify the information of the work order to be reviewed.

3. The work order automatic review and delivery method according to claim 1, It is characterized in that The generating of a requirement file in the database of zone 3 according to the type of the work order to be reviewed and sending it to the server of zone 1, so that the server of zone 1 modifies various parameters of the equipment according to the requirement file and returns the execution result to zone 3, specifically includes: According to the type of work order to be reviewed, the operational requirements for the EMS system of Zone 1 dispatching are inserted into the database of Zone 3. According to the operational requirements, a demand file is generated and sent to the server of Zone 1 through the reverse isolation device. After the server of Zone 1 backs up the demand file, it modifies various parameters of the equipment according to the demand file and returns the execution results to Zone 3 through the forward isolation device.

4. The work order automatic review and delivery method according to claim 1, It is characterized in that The information items to be verified of the automation switch maintenance work order specifically include: Automatic switch: basic information, SIM replacement information, operation status change information, installation location change information, encryption change information, and private network transformation information.

5. The work order automatic review and delivery method according to claim 1, It is characterized in that The information items to be verified of the automation equipment commissioning work order specifically include: For automation equipment: real-time events such as remote signal change, protection signal action, and telemetering values.

6. The work order automatic review and transmission method according to claim 1, It is characterized in that The information items to be verified of the automation switch remote control work order specifically include: Automatic switch: basic information, sign information, protection signal, equipment parameter information, switch IP online information.

7. The work order automatic review and transmission method according to claim 1, It is characterized in that The information items to be verified of the distribution network master station self-healing work order specifically include: Basic equipment information, equipment online information, remote control success information, protection information action, and set value information.

8. A work order automatic review and delivery system, It is characterized in that include: A classification unit, used to respond to the work order review request of the power supply station and classify the work order types into: automation switch maintenance work order, automation equipment debugging work order, automation switch remote control work order and distribution network master station self-healing work order according to the work order review request; A verification unit, which obtains a number of to-be-verified information items corresponding to the to-be-verified work order according to the work order type, and verifies the information of the to-be-verified work order based on each of the to-be-verified information items; A data interaction unit is used to generate a requirement file in the database of zone 3 according to the type of the work order to be reviewed and send it to the server of zone 1 when all the information items to be reviewed of the work order to be reviewed are verified and passed, so that the server of zone 1 modifies various parameters of the equipment according to the requirement file and returns the execution result to zone 3; The archiving unit is used to archive the work order to be reviewed when the execution result is received.

9. A work order automatic review and delivery device, It is characterized in that The device comprises a processor and a memory: The memory is used to store program code and transmit the program code to the processor; The processor is used to execute the work order automatic review and transfer method described in any one of claims 1-7 according to the instructions in the program code.

10. A computer-readable storage medium, It is characterized in that The computer-readable storage medium is used to store program code, and the program code is used to execute the work order automatic review and transmission method described in any one of claims 1-7.

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