Method and device for extracting and clustering information of appeal cases based on public opinion big data

By constructing an entity information extraction model based on ERNIE pre-trained language models and pointer networks, and combining representational and interactive matching networks, the problem of secure extraction and clustering of complaint case information in public opinion big data was solved, achieving fast and accurate information processing and privacy protection.

CN115757791BActive Publication Date: 2026-04-14WUHAN UNIV
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Patent Information

Application Number
CN202211503457.5
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-11-28
Publication Date
2026-04-14
Estimated Expiration
2042-11-28

AI Technical Summary

Technical Problem

Existing technologies struggle to effectively and securely extract and cluster entity information from public opinion big data, especially while protecting user privacy. Furthermore, traditional methods are inefficient and inaccurate with massive amounts of data.

Method used

We construct an entity information extraction model based on a pre-trained language model and pointer network of ERNIE, combine it with representational and interactive matching networks, and use the DBSCAN algorithm to match and cluster case entity information through deep learning and unsupervised clustering methods, avoiding the use of third-party geocoding services to protect privacy.

Benefits of technology

It enables the rapid and accurate extraction and clustering of key information from large-scale public opinion big data, improving processing efficiency and protecting user privacy.

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Abstract

The application provides a public opinion big data-based appeal case information extraction and clustering method and device. The method comprises steps 1 to 7. The application can extract the key information of the public appeal case in the public opinion big data, and through a matching model based on deep learning and an unsupervised clustering method, the cases can be quickly merged and clustered on a large-scale appeal data set.
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