Systems and methods for health monitoring and providing emergency support

Abstract

Systems and methods for providing health monitoring and emergency response services are provided. Each of a plurality of data elements is obtained from a health monitoring device connected to a corresponding subject of a plurality of subjects. An alarm is triggered by analysis of the data element or manually by the subject or a support circle of the subject. A communication channel is opened between the subject and members of the support circle. The subject or one or more members of the support circle of the subject validate or deny the alarm. The alarm is sent to a remote monitoring alarm center and emergency responders are dispatched.

Description

[0001] This application is a divisional application with application number 201880047175.4, application date June 11, 2018, and invention name “System and method for health monitoring and providing emergency support”.

[0002] CROSS-REFERENCE TO RELATED APPLICATIONS

[0003] This application claims priority to U.S. patent application No. 15 / 618,487, filed on June 9, 2017, entitled “Systems and Methods For Health Monitoring And Providing Emergency Support,” which claims priority to U.S. patent application No. 62 / 348,113, filed on June 9, 2016, entitled “A Health Monitoring Emergency Support, Command and Control System,” the entire contents of the above applications are incorporated herein by reference for all purposes. Technical Field

[0004] The present disclosure generally relates to systems and methods for health monitoring and providing emergency support. More specifically, the present disclosure relates to a health monitoring emergency support, command and control system designed to enable subjects to connect with first responders locally and remotely through a support team. Background Art

[0005] In general, health monitoring emergency systems are configured to enable the subject user to quickly connect with emergency services. With a 28 percent annual growth rate for baby boomers and an 80 percent chronic disease rate for seniors in the United States, emergency support platforms have become a growing industry serving nearly a billion people. However, even with the rapid growth of the industry, society still relies on old existing emergency response solutions.

[0006] Conventional emergency assistance platforms enable subjects to connect with a public-safety answering point (PSAP). Once in contact with the PSAP, emergency services are dispatched to the subject using a predetermined location provided by the subject, or the subject transmits his or her location to the PSAP.

[0007] When the subject is not at the predetermined location or is unable to communicate with the PSAP, conventional emergency support platforms fail. In an emergency, the subject is required to transmit his or her real-time location.

[0008] Another shortcoming of conventional emergency support platforms is that they do not provide a satisfactory way for subjects to verify or cancel alarms once they are activated. When false alarms are activated, emergency responders waste valuable time and resources that could have been allocated to actual emergencies and patients, and subjects also pay the cost of emergency dispatch.

[0009] Yet another shortcoming of conventional emergency support platforms is that the subject's circle of support (CoS) has no means for receiving information about the emergency or verifying whether the emergency is real. The subject's circle of support includes people the subject can most easily identify with and who know the subject and best understand his or her medical history. When the subject is unable to communicate, the subject's circle of support cannot help in any way using conventional emergency support systems.

[0010] Therefore, there is a need prior to the present disclosure for an improved emergency support platform that streamlines the process of dispatching emergency responders, engaging a subject's circle of support, and supplying critical patient medical information to the emergency responders while minimizing or eliminating the number of false calls.

[0011] The information disclosed in this Background section is only for enhancement of understanding of the general background of the invention and should not be taken as an admission or any form of suggestion that this information forms the prior art already known to a person skilled in the art. Summary of the invention

[0012] Advantageously, the shortcomings of the prior art detailed above are addressed in detail in the present disclosure.

[0013] Various aspects of the present disclosure are directed to providing health monitoring emergency support, command and control systems.

[0014] One aspect of the present disclosure provides a computer system for providing health monitoring and emergency support services to multiple subjects. The computer system includes a first computer, the first computer includes one or more first processors and a first memory. The first memory includes a first non-transitory instruction, and the first non-transitory instruction performs a first method when executed by the one or more first processors. The first method includes running a monitoring process.

[0015] The monitoring process polls, for each respective subject in the plurality of subjects, a corresponding data element from a plurality of data elements of a corresponding health monitoring device in a plurality of health monitoring devices associated with the respective subject. In some embodiments, the corresponding health monitoring device is implanted in the respective subject. In some embodiments, the corresponding health monitoring device is connected to the respective subject. In some embodiments, the corresponding health monitoring device is worn by the respective subject. In some embodiments, the corresponding health monitoring device is not worn by the respective subject or implanted in the respective subject.

[0016] When the corresponding data element satisfies the alarm triggering condition, a first notification process for a candidate subject among the plurality of subjects is initiated.

[0017] The first notification process performed for a candidate subject among the multiple subjects when the corresponding data element satisfies the alarm trigger condition includes creating a communication channel between the candidate subject and a support member among the multiple support members in response to the alarm trigger condition, which is independent of the position of the support member. Next, the data element or the alarm trigger condition is transmitted to each remote device among the multiple remote devices and the device of the candidate subject. Each remote device among the multiple remote devices is associated with a corresponding support member among the multiple support members that is uniquely associated with the candidate subject. A verification response is received from any one or more support members among the multiple support members that are uniquely associated with the candidate subject. In response to the verification response, a second notification process is initiated. When the verification response satisfies the first condition, the second notification process notifies the remote alarm monitoring center of the alarm trigger condition. When the verification response satisfies the second condition, the first notification process can be terminated without notifying the remote alarm monitoring center of the alarm trigger condition.

[0018] In some embodiments, the corresponding health monitoring device is a smart phone device. In some embodiments, the corresponding health monitoring device wirelessly transmits the corresponding data element to the computer system.

[0019] In some embodiments, the polling further comprises instructions for receiving an interrupt communication from the candidate subject, such that when an interrupt communication is received from the candidate subject within a predetermined time period of receiving the corresponding data element for the candidate subject, the first notification process and the alarm triggering condition are cancelled. In some embodiments, the predetermined time period is 15 seconds, 10 seconds, between 5 and 30 seconds, or some other suitable time.

[0020] In some embodiments, the representative data elements are input by the candidate subject using a push command at a health monitoring device associated with the candidate subject. That is, the candidate subject proactively initiates an alert.

[0021] In some embodiments, the representative data elements are input by a candidate subject at a health monitoring device associated with the candidate subject and subsequently through a series of push commands.

[0022] In some embodiments, the respective data element includes global positioning system coordinates of the candidate subject, and transmitting the data element or the alarm trigger condition to each remote device of the plurality of remote devices includes transmitting the global positioning system coordinates of the candidate subject.

[0023] In some embodiments, the corresponding data element includes recorded audio or video from a health monitoring device corresponding to the candidate subject, and transmitting the data element or alarm trigger condition to each remote device of the multiple remote devices includes transmitting the recorded audio or video of the candidate subject.

[0024] In some embodiments, the corresponding data element includes live audio or video from a health monitoring device corresponding to the candidate subject, and transmitting the data element or alarm trigger condition to each remote device of the plurality of remote devices includes transmitting live audio or video of the candidate subject.

[0025] In some embodiments, transmitting the data element or alarm triggering condition to each remote device of the plurality of remote devices occurs repeatedly.

[0026] In some embodiments, transmitting the data element or alarm triggering condition to each remote device of the plurality of remote devices occurs repeatedly at predetermined intervals.

[0027] In some embodiments, a corresponding data element satisfies an alarm triggering condition when the corresponding data element includes an audible alarm transmitted by a corresponding health monitoring device associated with the candidate subject.

[0028] In some embodiments, the plurality of support members uniquely associated with the candidate subject include family members of the candidate subject or friends of the candidate subject.

[0029] In some embodiments, each support member of the plurality of support members serves as a recipient of a data element or an alert triggering condition on a voluntary basis.

[0030] In some embodiments, the remote alarm monitoring center is a remote alarm company, physician, provider group, hospital, hospital network, health insurance company, pharmacy, government entity, first responder business entity, or prescribing clinician that receives the alarm trigger condition in a second notification process based on the candidate subject's subscription.

[0031] In some embodiments, the first condition is verification by the corresponding support member in response to communication of a data element or an alarm trigger condition that the candidate subject requires emergency services, and the second condition is affirmative verification by the corresponding support member in response to communication of a data element or an alarm trigger condition that there is no candidate subject requiring emergency services.

[0032] Another aspect of the present disclosure provides a method for providing health monitoring and emergency support services to multiple subjects. The method includes running a monitoring process. During the monitoring process, for each corresponding subject in the multiple subjects, the monitoring process includes polling a corresponding data element from a corresponding health monitoring device in a plurality of health monitoring devices associated with the corresponding subject. When the corresponding data element satisfies an alarm trigger condition, a first notification process for a candidate subject in the multiple subjects is initiated. The first notification process performed for a candidate subject in the multiple subjects when the corresponding data element satisfies the alarm trigger condition includes creating a communication channel between the candidate subject and a support member in the multiple support members in response to the alarm trigger condition, which is independent of the position of the support member. Next, the data element or the alarm trigger condition is transmitted to each remote device in the multiple remote devices and the device of the candidate subject. Each remote device in the multiple remote devices is associated with a corresponding support member in the multiple support members that is uniquely associated with the candidate subject. A verification response is received from any one or more support members in the multiple support members that are uniquely associated with the candidate subject. In response to the verification response, a second notification process is initiated. When the verification response satisfies the first condition, the second notification process notifies the remote alarm monitoring center of the alarm trigger condition. When the verification response satisfies a second condition, the first notification process may be terminated without notifying the remote alarm monitoring center of the alarm triggering condition.

[0033] Another aspect of the present disclosure provides a non-transitory computer-readable storage medium, wherein the non-transitory computer-readable storage medium stores instructions that, when executed by a computer system, cause the computer system to perform any one of the methods for providing health monitoring and emergency support services described in the present disclosure.

[0034] According to one aspect of the present disclosure, the above and other objectives may be achieved by providing a health monitoring and emergency support service that streamlines the process of dispatching emergency responders and engaging a subject's circle of support.

[0035] The disclosed method and apparatus have other features and advantages that will be apparent or described in more detail from the accompanying drawings and the following detailed description incorporated herein, which together serve to explain certain principles of the invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0036] Figure 1 shows an exemplary system topology including a health monitoring and emergency support system according to an exemplary embodiment of the present disclosure;

[0037] Figure 2A to Figure 2B A health monitoring emergency support system according to an exemplary embodiment of the present disclosure is shown;

[0038] Figure 3 Modules and / or components of a health monitoring emergency support application according to an exemplary embodiment of the present disclosure are shown;

[0039] Figure 4 A flow chart is provided of processes and features of a computer system for a health monitoring emergency support system according to an exemplary embodiment of the present disclosure;

[0040] Figure 5 A user interface of a health monitoring emergency support system according to an exemplary embodiment of the present disclosure is shown;

[0041] Figure 6 A user interface of a health monitoring emergency support system according to an exemplary embodiment of the present disclosure is shown;

[0042] Figure 7 A user interface showing a health monitoring emergency support system according to an exemplary embodiment of the present disclosure; and

[0043] Figure 8 A user interface of a health monitoring emergency support system according to an exemplary embodiment of the present disclosure is shown.

[0044] It should be understood that the accompanying drawings are not necessarily drawn to scale, presenting a somewhat simplified representation of various features illustrating the basic principles of the invention. The specific design features of the present invention as disclosed herein (for example, including specific dimensions, orientations, locations, and shapes) will be determined in part by the specific intended application and use environment.

[0045] In the drawings, reference numbers refer to the same or equivalent parts of the present invention throughout the various figures of the drawing. DETAILED DESCRIPTION

[0046] Reference will now be made in detail to various embodiments of the present disclosure, examples of which are illustrated in the accompanying drawings and described below. Although the present disclosure will be described in conjunction with the exemplary embodiments, it should be understood that this description is not intended to limit the present invention to those exemplary embodiments. On the contrary, the present invention is intended to cover not only the exemplary embodiments, but also various alternatives, modifications, equivalents and other embodiments that may be included within the spirit and scope of the present invention as defined by the appended claims.

[0047] It will also be understood that although the terms "first", "second", etc. may be used herein to describe various elements, these elements should not be limited by these terms. These terms are only used to distinguish one element from another element. For example, without departing from the scope of the present disclosure, a first subject may be referred to as a second subject, and similarly, a second subject may be referred to as a first subject. Although both the first subject and the second subject are subjects, they are not the same subject. In addition, the terms "subject" and "user" are used interchangeably herein.

[0048] The terms used in the present disclosure are only for the purpose of describing specific embodiments, and are not intended to limit the present invention. As used in the description of the present invention and the appended claims, unless the context clearly indicates otherwise, the singular forms "a", "an" and "the" are intended to include the plural forms as well. It will also be understood that the term "and / or" as used herein refers to and covers any and all possible combinations of one or more of the associated listed items. It should be further understood that when used in this specification, the term "comprises / comprising" specifies the presence of stated features, integers, steps, operations, elements and or components, but does not exclude the presence or addition of one or more other features, integers, steps, operations, elements, components and / or groups thereof.

[0049] As used herein, the term "if" may be interpreted to mean "when" or "upon" or "in response to determining" or "in response to detecting," depending on the context. Similarly, the phrases "if it is determined" or "if [a stated condition or event] is detected" may be interpreted to mean "upon determining" or "in response to determining" or "upon detecting [a stated condition or event]" or "in response to detecting [a stated condition or event]," depending on the context.

[0050] One aspect of the present disclosure is directed to providing health monitoring and emergency support services.

[0051] The present disclosure relies on the acquisition of a plurality of data elements, wherein each of the plurality of data elements is a corresponding health monitoring device of a corresponding subject from a first plurality of subjects. In some embodiments, the corresponding health monitoring device is implanted in the corresponding subject. In another embodiment, the corresponding health monitoring device is worn by the corresponding subject. In yet another embodiment, the corresponding health monitoring device is not worn by the corresponding subject or implanted in the corresponding subject. Figure 1An example of an integrated system 148 for acquiring such data is shown. The integrated system 148 includes one or more health monitoring devices 102 each associated with a different subject, one or more remote devices 104 each associated with a different support member, and a health monitoring and emergency support server 150.

[0052] In this embodiment, the health monitor device 102 and the remote device 104 utilize the same hardware and may be considered identical. Unless otherwise noted, the hardware features of the health monitor device 102 are identical to the remote device 104.

[0053] Data elements from the subject's medical device 102 are obtained through the integration system 148. Each data element includes a condition of the health monitoring device or a condition of the corresponding subject measured by the health monitoring device. The plurality of data elements are used to determine when an alarm is triggered.

[0054] Combination Figures 1 to 3 A detailed description of a system 148 for providing health monitoring and emergency support services according to the present disclosure is described. Figures 1 to 3 1 and 2 show a topology of a system according to the present disclosure. In the topology, there is a health monitoring and emergency support system 150 (“health monitoring and emergency support system 150”) for receiving multiple data elements from multiple subjects and using these data elements to determine alarm triggering conditions ( Figure 1 and Figure 2A ), one or more health monitoring devices 102 associated with each subject ( Figure 1 ), and one or more removal devices associated with each subject's support member ( Figure 1 ).

[0055] See also Figure 1 , the health monitoring and emergency support system 150 determines an alarm triggering condition. To this end, the health monitoring and emergency support system 150 receives data elements originating from one or more health monitoring devices 102, which have been provided to the corresponding subject.

[0056] Each such data element includes a condition of the health monitoring device 102 or a condition of a corresponding subject derived by the health monitoring device 102 .

[0057] In some embodiments, the health monitoring and emergency support system 150 receives the data elements wirelessly via radio frequency signals. In some embodiments, such signals conform to 802.11 (WiFi), Bluetooth, or ZigBee standards.

[0058] In some embodiments, the health monitoring and emergency support system 150 receives the data elements directly. In some embodiments, the health monitoring and emergency support system 150 receives the data elements from an auxiliary server (not shown) that analyzes the data and transmits the analyzed data to the health monitoring and emergency support system 150.

[0059] In some embodiments, the health monitoring and emergency support system 150 receives the data element indirectly. For example, in some embodiments, the device 102 is a measurement device (e.g., a glucose sensor) that shares a Bluetooth connection with a smartphone associated with the user. In such embodiments, the health monitoring device 102 transmits a signal indicative of the subject's health to the smartphone, which in turn sends the signal to the health monitoring and emergency support system 150. In some such embodiments, the smartphone (in Figure 1 The device 102 may be used to analyze the signal from the device 102 (not shown) and send the data element to the health monitoring and emergency support system 150 only when a predetermined threshold criterion has been met (e.g., a sudden change in a measured value associated with the subject's health, a change in a trend of a value associated with the subject's health, etc.). In some such embodiments, there are any number of intermediate hops between the measuring device 102 and the health monitoring and emergency support system 150. For example, after the device 102 has reported to a smartphone associated with the subject, the data may be sent to any number of intermediate servers for additional analysis and then to the health monitoring and emergency support system 150.

[0060] In some embodiments, multiple health monitoring devices 102 are associated with a single subject. For example, in some embodiments, one health monitoring device 102 monitors a physical quality related to the subject's health, and another health monitoring device 102 measures a different physical quality related to the subject's health. For example, one may measure the subject's pulse, while another measures the subject's glucose level. In such embodiments, any number of trend analysis or threshold alarms may be set to monitor these measurements in order to determine whether to initiate an alarm to the health monitoring and emergency support system 150 in the form of a data element.

[0061] In some embodiments, the health monitoring device 102 includes an RFID tag and transmits the data elements to the data health monitoring and emergency support system 150 using RFID communications.

[0062] In some embodiments, the health monitoring device 102 is Abbott's freestyle LIBRE CGM ("FREESTYLELIBRE CGM by ABBOTT, LIBRE"), which makes multiple autonomous glucose measurements of the subject. LIBRE allows calibration-free glucose measurements with a coin-sized sensor on the skin, which can send up to eight hours of data to a reader device (e.g., an intermediate data collection device and / or health monitoring and emergency support system 250 not shown) via near field communication when close together. LIBRE can be worn for fourteen days in all daily life activities. In some embodiments, the glucose measurement LIBRE or equivalent sensor autonomously obtains glucose measurements from the subject at an interval rate of 5 minutes or less, 3 minutes or less, or 1 minute or less. In some embodiments, glucose measurements are obtained from the subject at an interval rate of 5 minutes or less, 3 minutes or less, or 1 minute or less within a time period of one or more days, two or more days, one or more weeks, or two or more weeks.

[0063] In some embodiments, the health monitoring and emergency support system 150 is not in proximity to the subject and / or does not have wireless capabilities or such wireless capabilities are not used for the purpose of acquiring the data elements. In such embodiments, the communication network 106 can be used to transmit the data elements from the health monitoring device 102 or the remote device 104 to the health monitoring and emergency support system 150.

[0064] Examples of network 106 include, but are not limited to, the World Wide Web (WWW), intranets and / or wireless networks (such as cellular telephone networks), wireless local area networks (LANs) and / or metropolitan area networks (MANs), and other devices via wireless communications. Wireless communications optionally use any of a variety of communication standards, protocols, and technologies, including, but not limited to: Global System for Mobile Communications (GSM), Enhanced Data GSM Environment (EDGE), High Speed ​​Downlink Packet Access (HSDPA), High Speed ​​Uplink Packet Access (HSUPA), Evolution-Data Only (EV-DO), HSPA, HSPA+, Dual Cell HSPA (DC-HSPDA), Long Term Evolution (LTE), Near Field Communication (NFC), Wideband Code Division Multiple Access (W-CDMA), Code Division Multiple Access (CDMA), Time Division Multiple Access (TDMA), Bluetooth, Wireless Fidelity (Wi-Fi) (e.g., IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE802.11g, and / or IEEE 802.11n), Voice over Internet Protocol (VoIP), Wi-MAX, email protocols (e.g., Internet Message Access Protocol (IMAP) and / or Post Office Protocol (POP)), instant messaging (e.g., Extensible Messaging and Presence Protocol (XMPP), Session Initiation Protocol for Instant Information and Presence Extensions (SIMPLE), Instant Messaging and Presence Service (IMPS)) and / or Short Message Service (SMS), or any other suitable communication protocol, including communication protocols that have not been developed as of the filing date of this disclosure.

[0065] Of course, except Figure 1 Other topologies of the system 148 other than that depicted in are possible. For example, rather than relying on the communication network 106, the one or more health monitoring devices 102 may wirelessly transmit information directly to the health monitoring system 250. Furthermore, the health monitoring and emergency support system 150 may constitute a portable electronic device, a server computer, or indeed several computers linked together in a network or virtual machines in a cloud computing scenario. Thus, Figure 1 The exemplary topologies shown are merely intended to describe features of embodiments of the present disclosure in a manner that will be readily understood by those skilled in the art.

[0066] See also Figure 2A In a typical embodiment, the health monitoring and emergency support system 150 includes one or more computers. Figure 2AFor purposes of illustration in , the health monitoring and emergency support system 150 is represented as a single computer that includes all functionality for providing the health monitoring and emergency support system. However, the present disclosure is not limited in this regard. In some embodiments, the functionality for providing the health monitoring and support system is distributed across any number of networked computers and or resides on each of several networked computers and or is hosted on one or more virtual machines at a remote location accessible across the communication network 106. It should be understood by those skilled in the art that any of a variety of different computer topologies are used for the described applications and that all such topologies are within the scope of the present disclosure.

[0067] Considering the foregoing, turn to Figure 2A , an exemplary health monitoring and emergency support system 150 for providing a health monitoring and emergency support system includes one or more processing units (CPUs) 274, a network or other communication interface 284, a memory 192 (e.g., random access memory), one or more disk storage and or permanent devices 290 optionally accessed by one or more controllers 288, one or more communication buses 112 for interconnecting the aforementioned components, a user interface 278, the user interface 278 including a display 282 and an input 280 (e.g., a keyboard, a keypad, a touch screen), and a power supply 276 for powering the aforementioned components. In some embodiments, data in the memory 192 is seamlessly shared with the non-volatile memory 290 using known computing techniques such as caching. In some embodiments, the memory 192 and or the memory 290 comprises a mass storage device located remotely relative to the central processing unit 274. In other words, some of the data stored in the memory 192 and / or the memory 290 may actually be hosted on a computer external to the health monitoring and emergency support system 150, but may be accessed electronically by the health monitoring and emergency support system 150 using the network interface 284 over the Internet, an intranet, or other form of network or electronic cable ( Figure 2A 106).

[0068] In some embodiments, the memory 192 of the health monitoring and emergency assistance system 150 for providing emergency assistance stores:

[0069] An operating system 202, which contains programs for handling various basic system services;

[0070] a polling module 206 that polls the health monitoring devices 102 for alarm data elements (e.g., in some embodiments, each such alarm data element 208 includes a notification identifying the originating medical device 102, one or more medical device diagnostic conditions, and / or one or more medical device measurements);

[0071] A subject data storage area 210 storing a plurality of subject records, wherein each corresponding subject record 212 of the plurality of subjects is for a corresponding subject and stores subject contact information 214 and a subject support list 216, the list including contact information 220 for each remote device 104 associated with the corresponding subject, a support member schedule 222 for providing a schedule of availability of support members, and a support member alert type 224 associating each support member 218 with one or more specific alert types (e.g., a specific emergency type).

[0072] In some embodiments, the polling module 206 runs on a native device framework and is available for downloading to a health monitoring and emergency support system 150 running an operating system 202 such as Android or iOS.

[0073] In some embodiments, one or more of the data elements or modules of the health monitoring and emergency support system 150 indicated above are stored in one or more of the previously described memory devices and correspond to instruction sets for performing the functions described above. The data, modules or programs (e.g., instruction sets) indicated above do not need to be implemented in the form of separate software programs, processes or modules, and therefore various subsets of these modules can be combined or otherwise rearranged in various embodiments. In some embodiments, memory 192 and / or 290 optionally stores a subset of the modules and data structures indicated above. In addition, in some embodiments, memory 192 and / or 290 stores additional modules and data structures not described above.

[0074] In some embodiments, the health monitoring device 102 and or the remote device 104 is a smart phone (eg, iPHONE), laptop computer, tablet computer, desktop computer, or other form of electronic device (eg, game console).

[0075] Figure 3 A description of a health monitoring device 102 - 1 that may be used with the present disclosure is provided. Figure 3The health monitoring device 102 illustrated in the figure has one or more processing units (CPU) 392, a peripheral device interface 364, a memory controller 368, a network or other communication interface 380, a memory 307 (e.g., a random access memory), a user interface 374, the user interface 374 including a display 376 and an input 378 (e.g., a keyboard, a keypad, a touch screen), an optional accelerometer 397, an optional GPS 372, an optional audio circuit 366, an optional speaker 360, an optional microphone 362, one or more optional intensity sensors 394, an optional input / output (I / O) subsystem 388, one or more optional optical sensors 368, one or more communication buses 342 for interconnecting the aforementioned components, and a power supply 358 for powering the aforementioned components.

[0076] In some embodiments, input 378 is a touch-sensitive display, such as a touch-sensitive surface. In some embodiments, user interface 374 includes one or more soft keyboard embodiments. Soft keyboard embodiments can include standard (QWERTY) and or non-standard symbol configurations on displayed icons.

[0077] In addition to the accelerometer 397, Figure 3 The health monitoring device 102 shown optionally includes a magnetometer (not shown) and a GPS 372 (or GLONASS or other global navigation system) receiver, which are used to obtain information about the position and orientation (e.g., longitudinal or lateral) of the health monitoring device 102 and or for determining the amount of physical exercise of the subject.

[0078] It should be understood that Figure 3 The health monitoring device 102 illustrated in FIG. 1 is merely one example of a multifunctional device that can be used to collect data elements 206 from the health monitoring device 102 of a corresponding subject in a plurality of subjects or the remote device 104 of a corresponding support member in a plurality of support members, and the health monitoring device 102 and / or the remote device 104 optionally have more or fewer components than shown, optionally combine two or more components, or optionally have a different configuration or arrangement of components. In fact, as discussed above, in some embodiments, the data element 208 is obtained directly from the health monitoring device 102 and / or the remote device 104 by the health monitoring emergency support system 150. Figure 3 The various components shown are implemented in hardware, software, firmware, or a combination thereof, including one or more signal processing and / or application specific integrated circuits.

[0079] Figure 3The memory 307 of the health monitoring device 102 described in the figure optionally includes high-speed random access memory and optionally also includes non-volatile memory, such as one or more disk storage devices, flash memory devices or other non-volatile solid-state memory devices. Access to the memory 307 by other components of the health monitoring device 102, such as the CPU 392, is optionally controlled by the memory controller 368.

[0080] In some embodiments, Figure 2A The data element of includes multiple physiological measurements, and each such physiological measurement contains a measurement value. In some embodiments, the physiological measurement is the body temperature of the subject. In some embodiments, the physiological measurement is a measurement of the activity of the subject. In some embodiments, these physiological measurements serve as additional data in addition to the data found in the acquisition data element associated with the subject provided by the health monitoring device 102. In some embodiments, these physiological measurements are combined with data from the health monitoring device 102 to verify or help determine the condition of the corresponding subject. In some embodiments, the optional accelerometer 317, optional GPS 319 and or magnetometer (not shown) or such components of the health monitoring device 102 are used to obtain such physiological measurements.

[0081] The peripheral device interface 364 can be used to couple the input and output peripheral devices of the device to the CPU 392 and the memory 307. The one or more processors 392 run or execute various software programs and or instruction sets stored in the memory 307, such as the health monitoring application 306, to perform various functions of the health monitoring device 102 and process data.

[0082] In some embodiments, peripheral device interface 364, CPU 392 and memory controller 368 are optionally implemented on a single chip. In other embodiments, they are implemented on separate chips.

[0083] The RF (radio frequency) circuitry of the network interface 380 receives and sends RF signals, also referred to as electromagnetic signals. In some embodiments, data elements are received from one or more devices, such as a health monitoring device 102 or a remote device 104 associated with a subject, using the current RF circuitry. In some embodiments, the RF circuitry 380 converts electrical signals into electromagnetic signals and communicates with a communication network and other communication devices, health monitoring devices 102, remote devices 104, and or health monitoring and emergency support systems 150 via electromagnetic signals. The RF circuitry 380 optionally includes well-known circuitry for performing these functions, including but not limited to an antenna system, an RF transceiver, one or more amplifiers, a tuner, one or more oscillators, a digital signal processor, a codec chipset, a subscriber identity module (SIM) card, memory, and the like. The RF circuitry 380 optionally communicates with the communication network 106. In some embodiments, the circuitry 380 does not include RF circuitry, and is in fact connected to the network 106 via one or more hard wires (e.g., optical cables, coaxial cables, or the like).

[0084] In some embodiments, audio circuit 366, optional speaker 360, and optional microphone 362 provide an audio interface between the subject and health monitoring device 102. Audio circuit 366 receives audio data from peripheral device interface 364, converts the audio data into electrical signals, and transmits the electrical signals to speaker 360. Speaker 360 converts the electrical signals into sound waves audible to humans. Audio circuit 366 also receives electrical signals converted from sound waves by microphone 362. Audio circuit 366 converts the electrical signals into audio data, and transmits the audio data to peripheral device interface 364 for processing. Audio data is optionally retrieved and or transmitted to the memory 307 and or RF circuit 380 through peripheral device interface 364.

[0085] In some embodiments, the power supply 358 optionally includes a power management system, one or more power sources (e.g., batteries, alternating current (AC)), a recharging system, a power fault detection circuit, a power converter or inverter, a power status indicator (e.g., a light emitting diode (LED)), and any other components associated with the generation, management, and distribution of power in a portable device.

[0086] In some embodiments, the health monitoring device 102 optionally also includes one or more optical sensors 368. The optical sensor 368 optionally includes a charge coupled device (CCD) or a complementary metal oxide semiconductor (CMOS) phototransistor. The optical sensor 368 receives light projected from the environment through one or more lenses and converts the light into data representing an image. The optical sensor 368 optionally captures static images and or videos. In some embodiments, the optical sensor is located at the rear of the health monitoring device 102, opposite the display 376 at the front of the health monitoring device 102, so that the input 378 can be used as a viewfinder for static and or video image acquisition. In some embodiments, another optical sensor 368 is located at the front of the health monitoring device 102 so that an image of the subject is obtained (e.g., to verify the health or condition of the subject, determine the subject's physical activity level, help remotely diagnose the subject's condition, or obtain visual physiological measurements of the subject, etc.).

[0087] like Figure 2A As shown in , the health monitoring device preferably includes an operating system 202 that includes programs for handling various basic system services. The operating system 202 (e.g., iOS, DARWIN, RTXC, LINUX, UNIX, OS X, WINDOWS, or an embedded operating system such as VxWorks) includes various software components and or drivers for controlling and managing general system tasks (e.g., memory management, storage device control, power management, etc.) and facilitates communication between various hardware and software components.

[0088] In some embodiments, the health monitoring device 102 is a smart phone. In other embodiments, the health monitoring device 102 is not a smart phone, but a tablet computer, a desktop computer, an emergency vehicle computer, or other forms or wired or wireless networking devices. In some embodiments, the health monitoring device 102 is worn by the corresponding subject.

[0089] In some embodiments, the health monitoring device 102 has Figure 3 Any or all of the circuits, hardware components, and software components present in the system depicted in For the sake of brevity and clarity, only a few of the possible components of the health monitoring device 102 are shown to better emphasize the additional software modules installed on the health monitoring device 102 .

[0090] An electronic address 304 is associated with each health monitoring device 102 to uniquely identify each device. A health monitoring application 306 is installed on the health monitoring device. In some embodiments, the health monitoring application includes an alarm test module 310 configured to verify the availability of alarm triggering, a system hardware test module 312 configured to verify the availability of system hardware, an alarm input module 314 configured to allow a subject or support member to input an alarm, an audio and video capture module 318 configured to capture audio and video images from the health monitoring device 102, a user settings module 320 configured to allow a user to adjust personal settings and information, an application settings module 322 configured to enable a user to adjust the settings of the application, a positioning module 324 configured to register the GPS location of the user, and an alarm module 326 configured to provide an alarm.

[0091] Now that the details of the system 148 for providing a health monitoring and emergency support system have been disclosed, please refer to Figure 4 Details of flowcharts regarding processes and features of the system according to embodiments of the present disclosure are disclosed.

[0092] See also Figure 4 , the health monitoring device 102-1 from the plurality of health monitoring devices 102 continuously polls the alarm trigger in the form of corresponding data elements (S401). In some embodiments, the alarm trigger condition is a health event including any of the following: a change in body temperature, a change in blood pressure, a heart attack, detection of a slip or fall, a distress signal, an irregular heartbeat, or a change in blood sugar concentration. In some embodiments, the health monitoring device 102 is a diabetic glucose monitor, a heart rate monitor, an EKG monitor, a wearable device, or the like.

[0093] In some embodiments, when the health monitoring device 102 registers an event or condition that may warrant an alarm trigger, a corresponding data element regarding the alarm trigger is forwarded to the auxiliary health data analysis server. In such embodiments, the corresponding data element includes the alarm trigger. In some such embodiments, the data element includes the GPS location of the subject and audio or video images captured from the health monitoring device 102.

[0094] In some embodiments, when the health monitoring device 102 registers an event or condition that can guarantee an alarm trigger, the corresponding data element about the alarm trigger is forwarded to the auxiliary health data analysis server. In such embodiments, the auxiliary health data analysis server analyzes the event or condition to determine whether the alarm should actually be triggered. For example, in some embodiments, this analysis is performed by comparing the alarm or condition with historical data associated with the subject that has been received from the subject in the past. In some embodiments, trend analysis is performed on this historical data. In some embodiments, this trend analysis looks for the occurrence of a combination of conditions associated with the subject, such as a combination of blood pressure above a first predetermined threshold and a blood sugar level above a second predetermined threshold. As another example, this trend analysis looks for the occurrence of a combination of conditions associated with the subject, such as a candidate subject being inactive for more than a predetermined period of time (determined by an accelerometer of a device associated with the candidate subject) combined with a biometric that meets a threshold (e.g., blood pressure, blood sugar level, pulse, etc.).

[0095] In some embodiments, the corresponding data element is sent to a gateway or software development kit (SDK) used on a computing device for additional analysis. In one such setting, there are two or more types of devices associated with a candidate subject. The first type of device constitutes a measurement or data collection device that measures the biometrics (e.g., repeatedly) of the candidate subject. These data collection devices then send data to a second type of device that analyzes the data (e.g., for the occurrence of a combination of trends or conditions). For example, such analysis includes inferring the trend of measured values, some predetermined value extremes, or similar values. In such embodiments, once the corresponding data element has been analyzed and the alarm trigger condition is verified by analysis, the data element is forwarded to a central command and control server (S403). Below, for simplicity and ease of understanding, the corresponding data element can be referred to as an alarm trigger.

[0096] In some embodiments, the first type of device (measurement device) and the second type of device (analysis device) are the same device. In one such embodiment, the first type of device constitutes a smart phone containing an accelerometer. The smart phone uses the accelerometer to track the subject's movement. The SDK is installed on the smart phone. The SDK analyzes the motion data to find trends (e.g., no activity for more than 20 minutes at noon).

[0097] And, in some embodiments, the SDK can be distributed through a series of computer systems rather than just a single computer system. Therefore, in such embodiments, a first device associated with a subject or several devices associated with a subject monitor one or more conditions of the subject, and data about these one or more conditions are sent to another device for analysis (e.g., for trend discovery, for condition mapping, etc.). When operating in this way, this analysis device can call another analysis device in order to determine whether an alarm should be triggered. This calling process can in fact rely on any number of analysis computers in order to arrive at the final decision of whether to call an alarm.

[0098] Once it is known that the corresponding data element satisfies the alarm triggering condition (or criteria), an alarm is triggered (S405). Once the alarm is triggered, a notification is sent to the device associated with the subject and the corresponding device of each member 218 of the subject's subject support list 216 (support circle) of the subject (S407). In some embodiments, the support member to be notified from the subject support list 216 is selected by pre-determining the support member alarm type and / or the availability of the support member (see Figure 2B 222 and 224). For example, a support member may choose to receive notifications only during a predetermined time or for a predetermined condition or a combination of the two. In some embodiments, the notification to the subject's electronic device includes: a list of members of the support circle (subject support list 216) and corresponding phone number links (or other forms of electronic contact, such as instant messaging addresses, email addresses, or some combination of the above, referred to herein as contact information 220), instructions on how to initiate (activate) a medical alert when necessary, and / or the subject's insurance information. In some embodiments, the notification to the electronic device of the circle of support (CoS) includes: the subject's name and description of the emergency medical care condition, the subject's phone number link (or other electronic communication link, such as an instant messaging address, email address, etc.), a list of support circle members 216 and their corresponding phone number links (or other electronic communication links, such as an instant messaging address, email address, etc.), the subject's medical care specialist's name and corresponding phone number link, the subject's alarm monitoring center phone number link and medical alert account number, and / or the subject's medical insurance information.

[0099] After the notification has been sent to the subject's electronic device and support circle, a communication channel (S409) is opened between the subject and the corresponding support member in some embodiments. In some embodiments, the communication channel includes a push-to-talk or open channel audio, text and / or video channel between the device 102 associated with the candidate subject and the device 104 associated with the subject's support member. In some embodiments, the notification (S407) and the communication (S409) are performed simultaneously. In some embodiments, the communication (S409) is omitted. In some embodiments, the notification (S407, S409) includes a sound alarm or an alarm. In a typical embodiment, even when the alarm is verified by the candidate subject or the support member 218, emergency services such as 911 are not called.

[0100] When the alarm trigger notification is sent to the electronic device 102 associated with the subject, the subject has the option of rejecting (S411) or verifying (S413) the alarm trigger. When the candidate subject chooses to manually verify the alarm trigger, in some embodiments, the subject does so by using the health monitoring application 306. In some such embodiments, the verification includes the user pressing a button for a predetermined number of times, and then the equipment sends the alarm. In some such embodiments, the verification includes the user pressing a button for a predetermined length of time and / or a predetermined number of times, and then the equipment sends the alarm. In some such embodiments, the verification includes the user entering a verification code sequence (e.g., a password), and then the equipment sends the alarm. In yet another embodiment, the verification includes the user speaking a voice command.

[0101] In some embodiments, the subject chooses to automatically verify each alarm trigger and omit manual verification. After verifying the alarm, the subject has the option to interrupt or reject the alarm. When an alarm is interrupted, the alarm is cancelled and operation stops for the specific alarm. In some embodiments, a subsequent interrupt must be received within a predetermined time period of receiving the alarm. In some embodiments, an interrupt occurs when a user enters a password. In some embodiments, an interrupt occurs when a user speaks a predetermined safe word.

[0102] In some embodiments, if the candidate subject verifies the alarm after canceling the alarm, the verification is considered a new alarm sequence manually initiated by the user. In such instances, process control passes to S419 and autonomously passes to S423 without further human intervention, which is described in further detail below.

[0103] Returning to S413, when the candidate subject verifies that the alarm is triggered, the alarm is forwarded to the alarm monitoring center (S423). In certain embodiments, the remote alarm monitoring center includes a remote alarm company, a doctor, a provider group, a hospital, a hospital network, a health insurance company, a drug store, a government entity, a first responder business entity, or a clinician who prescribes. In certain embodiments, the forwarding of the alarm includes: the name of the candidate subject, the current location of the candidate subject (e.g., actual street address, GPS coordinates, etc.), the current phone number of the candidate subject, the emergency medical condition reference code associated with the subject and / or the reference code about the medical condition, the current medication taken by the candidate subject, the allergy of the candidate subject, the name and contact information of the candidate subject's doctor, the details of the candidate subject's emergency contact and / or the candidate subject's photo and / or any combination of the foregoing, and / or any combination of the foregoing except other information. In a typical embodiment, and according to the U.S. protocol, the alarm monitoring center calls the subject to verify the emergency. Unanswered calls are considered as confirmation of emergency situations. In some embodiments, when an emergency situation is confirmed (e.g., by calling a candidate subject), the alarm monitoring center dispatches emergency responders to the subject's geographic location and / or current address, and a notification including the subject's medical information is sent from the alarm monitoring center to the emergency responders.

[0104] When the subject rejects the alarm trigger (S413), the remote alarm monitoring center is not notified (S425). However, when the support member verifies the alarm after the subject has rejected the alarm, the support member's verification takes priority (S417). The support member verification (S417) is then forwarded to the alarm monitoring center and the above operation (S423) occurs. When more than one support member is required to verify the alarm, priority is taken in the order received. For example, when the first support member rejects the alarm and the subsequent second support member verifies the alarm, the subsequent command takes priority and is forwarded to the remote monitoring center (S423). Similarly, when the first support member verifies the alarm and the subsequent second support member rejects the alarm, the subsequent command takes priority and the remote monitoring center is not notified (S425). In some embodiments, the support member chooses to automatically verify any alarm trigger.

[0105] The support member has the option to reject the alarm under his or her discretion (S415). For example, when the support member suspects that the subject has set off a false positive alarm, the support member may reject the alarm. The alarm monitoring center is not notified (S425).

[0106] At any time point, the subject can directly send an alarm to the remote alarm monitoring center (S419). At any time point, the subject's support member can directly send an alarm to the remote alarm monitoring center (S421).

[0107] In some embodiments, after notifying or not notifying the remote alarm monitoring center, the re-initiation process begins at S401. In some embodiments, after notifying the remote alarm monitoring center, data is continued to be extrapolated from the health monitoring device. In some embodiments, after notifying the remote alarm monitoring center, audio or video images are captured from the health monitoring device of the subject. In some embodiments, after notifying the remote alarm monitoring center, health monitoring device polling (S401) and subsequent steps are continuously performed. In some embodiments, after notifying the remote alarm monitoring center, the subject's geographic location is periodically reported to the remote alarm monitoring center.

[0108] In some embodiments, the health monitoring device 102 may be remotely controlled to capture audio, video, or the like.

[0109] See also Figures 5 to 8 , showing a graphical user interface (GUI) according to an exemplary embodiment of the present disclosure.

[0110] Figure 5 GUI showing a panic alarm 501 as it is sent to the electronic devices of the subject and support members. A panic alarm is typically an alarm manually initiated by the subject. Figure 5 In the embodiment described in , the user must press the button three times to send the alarm; however, the present disclosure is not limited thereto. For example, in some embodiments, the user must press the button more than three times or in a predetermined order. Figure 5 As shown, the GUI contains information 502, which includes the geographic location of the electronic device, the network signal strength, the volume of the alarm or alarm, and the silence of the alarm or alarm; however, the present disclosure is not limited to this. For example, in some embodiments, the information 502 includes an estimated arrival time (ETA) of the emergency responder, the time elapsed since the alarm was triggered, or similar information.

[0111] Figure 6 GUI showing a medical alert 601 when sent to the electronic devices of the subject and support members. A medical alert is typically an alert that is automatically sent to a subject. Figure 6 In the embodiment described in , the user must press the button three times to send the alarm; however, the present disclosure is not limited thereto. For example, in some embodiments, the user must press the button more than three times or in a predetermined order. Figure 6 As shown, the GUI contains information 602, which includes the geographic location of the electronic device, the network signal strength, the volume of the alarm or warning, and the siren mute switch; however, the present disclosure is not limited thereto. Figure 6 In the embodiment illustrated in , the mute switch is activated and the network signal strength is lower than the network signal strength of information 502 .

[0112] Figure 7The interrupt method is shown. Figure 7 In the embodiment described in , the subject or support member must enter a predetermined code 701 within an allotted time period 702 in order to interrupt a previously activated alarm, however, the present disclosure is not limited thereto. For example, in some embodiments, the user must press a button three or more times in a predetermined sequence, and in another embodiment the user must say a predetermined safety word. Figure 8 A GUI showing another interruption method, where the user must call a phone number 801 to interrupt the alarm.

[0113] Therefore, the health monitoring and emergency support service according to the exemplary embodiment of the present disclosure achieves the advantage of streamlining the process of dispatching emergency responders, engaging a subject's circle of support, and supplying critical patient medical information to emergency responders while minimizing or eliminating the number of false calls.

[0114] The foregoing description of specific exemplary embodiments of the present invention has been presented for purposes of illustration and description. The foregoing description is not intended to be exhaustive or to limit the invention to the precise form disclosed, and obviously many modifications and variations are possible in light of the above teachings. The exemplary embodiments are chosen and described in order to illustrate certain principles of the invention and its practical application, thereby enabling others skilled in the art to make and utilize various alternatives and modifications thereof. It is intended that the scope of the present invention be defined by the claims appended hereto and their equivalents.

Claims

1. A computer system for providing health monitoring and emergency support services to a plurality of subjects, the computer system comprising: At a first computer including one or more first processors and a first memory, the first memory including first non-transitory instructions, the first non-transitory instructions when executed by the one or more first processors performing a first method, the first method comprising: executing a monitoring process, wherein for each respective subject in the plurality of subjects, the monitoring process comprises: (i) polling a corresponding data element from a plurality of data elements from a corresponding health monitoring device associated with a corresponding subject, and (ii) when the corresponding data element satisfies the alarm triggering condition, initiating a first notification process for a candidate subject among the multiple subjects, wherein when the corresponding data element satisfies the alarm triggering condition, the first notification process performed for the candidate subject among the multiple subjects comprises: responsive to the alarm triggering condition, creating or opening a communication channel between the candidate subject and each respective support member of a plurality of support members that is independent of the location of the respective support member; transmitting the data element or the alarm triggering condition to each remote device of a plurality of remote devices, wherein each remote device of the plurality of remote devices is associated with a corresponding support member of the plurality of support members, and wherein each corresponding support member is uniquely associated with the candidate subject; transmitting the data element or the alarm triggering condition to a corresponding health monitoring device associated with the candidate subject; receiving a verification response from any of a plurality of remote devices associated with the candidate subject or a health monitoring device; and In response to receiving the validation response: initiating a second notification process when the verification response satisfies a first condition, the second notification process notifying a remote alarm monitoring center of the alarm triggering condition via a communication network, wherein the first condition is verification by a corresponding support member in response to the data element or the communication of the alarm triggering condition that the candidate subject requires emergency services, and When the verification response satisfies a second condition, the first notification process is terminated without notifying the remote alarm monitoring center of the alarm trigger condition, wherein the second condition is that the corresponding support member affirmatively verifies that the candidate subject does not need emergency services based on the communication of the data element or the alarm trigger condition.

2. The computer system according to claim 1, wherein: The corresponding data elements are input by the candidate subject using a push command at a health monitoring center associated with the subject.

3. The computer system of claim 1, wherein the first notification process further comprises notifying the remote alarm monitoring center of a status of a volume setting of the health monitoring device.

4. The computer system according to claim 1, wherein: The communication channel allows the candidate subject and the remote alarm monitoring center to communicate directly with each other.

5. The computer system according to claim 4, wherein: The communication channel requires a password to remain open.

6. The computer system according to claim 5, wherein: The password is a spoken safe word.

7. The computer system according to claim 4, wherein: The communication channel is a two-way auditory communication channel.

8. The computer system according to claim 4, wherein: The communication channel is initiated by a remote alarm monitoring center.

9. The computer system according to claim 8, wherein: The candidate subject is required to provide confirmation via the communication channel to dispatch an emergency responder to the candidate subject's current location.

10. The computer system according to claim 9, wherein: The confirmation includes an initiation that is not answered by the remote monitoring center.

11. The computer system according to claim 4, wherein: The communication channel is initiated by the health monitoring device.

12. The computer system of claim 1, wherein the first method further comprises: storing a plurality of medical information obtained from a candidate subject prior to running a monitoring process; and In response to initiating the second notification process, the plurality of medical information is transmitted to a remote device associated with an emergency responder.

13. The computer system according to claim 12, wherein: The plurality of medical information is provided via links to third-party websites.

14. The computer system of claim 13, wherein: The link to the third party website is accessible for a predetermined period of time.

15. The computer system of claim 1, wherein initiating the first notification process or the second notification process further comprises transmitting a plurality of medical information related to the candidate subject to a corresponding health monitoring device associated with the candidate subject.

16. The computer system of claim 15, wherein: The transmitting the plurality of medical information includes displaying the plurality of medical information on a display of a corresponding health monitoring device.

17. The computer system of claim 16, wherein: The plurality of medical information are displayed for a predetermined period of time.

18. The computer system of claim 1, wherein: The polling also includes instructions for receiving an interrupt communication from the candidate subject, wherein the communication channel between the candidate subject and the remote alarm monitoring center is opened when no interrupt communication is received from the candidate subject within a predetermined time period of receiving a corresponding data element of the candidate subject.

19. A non-transitory computer-readable storage medium, wherein the non-transitory computer-readable storage medium stores instructions that, when executed by a computer system, cause the computer system to perform a method for providing health monitoring and emergency support services, the method comprising: A monitoring process is executed, wherein, for each respective subject in a plurality of subjects, the monitoring process comprises: (i) polling a corresponding data element from a plurality of data elements from a corresponding health monitoring device associated with a corresponding subject, and (ii) when the corresponding data element satisfies the alarm triggering condition, initiating a first notification process for a candidate subject among the multiple subjects, wherein when the corresponding data element satisfies the alarm triggering condition, the first notification process performed for the candidate subject among the multiple subjects comprises: responsive to the alarm triggering condition, creating or opening a communication channel between the candidate subject and each respective support member of a plurality of support members that is independent of the location of the respective support member; transmitting the data element or the alarm triggering condition to each remote device of a plurality of remote devices, wherein each remote device of the plurality of remote devices is associated with a corresponding support member of the plurality of support members, and wherein each corresponding support member is uniquely associated with the candidate subject; transmitting the data element or the alarm triggering condition to a corresponding health monitoring device associated with the candidate subject; receiving a verification response from any of a plurality of remote devices associated with the candidate subject or a health monitoring device; and In response to receiving the validation response: initiating a second notification process when the verification response satisfies a first condition, the second notification process notifying a remote alarm monitoring center of the alarm triggering condition via a communication network, wherein the first condition is verification by a corresponding support member in response to the data element or the communication of the alarm triggering condition that the candidate subject requires emergency services, and When the verification response satisfies a second condition, the first notification process is terminated without notifying the remote alarm monitoring center of the alarm trigger condition, wherein the second condition is that the corresponding support member affirmatively verifies that the candidate subject does not need emergency services based on the communication of the data element or the alarm trigger condition.

20. A method for providing health monitoring and emergency support services to a plurality of subjects, the method comprising: At a first computer including one or more first processors and a first memory, the first memory including first non-transitory instructions, the first non-transitory instructions when executed by the one or more first processors performing a first method, the first method comprising: executing a monitoring process, wherein, for each respective subject in the plurality of subjects, the monitoring process comprises: (i) polling a corresponding data element from a plurality of data elements from a corresponding health monitoring device associated with a corresponding subject, and (ii) when the corresponding data element satisfies the alarm triggering condition, initiating a first notification process for a candidate subject among the multiple subjects, wherein when the corresponding data element satisfies the alarm triggering condition, the first notification process performed for the candidate subject among the multiple subjects comprises: responsive to the alarm triggering condition, creating or opening a communication channel between the candidate subject and each respective support member of a plurality of support members that is independent of the location of the respective support member; transmitting the data element or the alarm triggering condition to each remote device of a plurality of remote devices, wherein each remote device of the plurality of remote devices is associated with a corresponding support member of the plurality of support members, and wherein each corresponding support member is uniquely associated with the candidate subject; transmitting the data element or the alarm triggering condition to a corresponding health monitoring device associated with the candidate subject; receiving a verification response from any of a plurality of remote devices associated with the candidate subject or a health monitoring device; and In response to receiving the validation response: initiating a second notification process when the verification response satisfies a first condition, the second notification process notifying a remote alarm monitoring center of the alarm triggering condition via a communication network, wherein the first condition is verification by a corresponding support member in response to the data element or the communication of the alarm triggering condition that the candidate subject requires emergency services, and When the verification response satisfies a second condition, the first notification process is terminated without notifying the remote alarm monitoring center of the alarm trigger condition, wherein the second condition is that the corresponding support member affirmatively verifies that the candidate subject does not need emergency services based on the communication of the data element or the alarm trigger condition.

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