Vehicle quality information management method, device, equipment and medium

Abstract

The invention discloses a vehicle quality information management method and device, equipment and a medium, and relates to the technical field of vehicle information management, and the method comprises the steps: obtaining quality problem information, setting a problem grade according to the quality problem information, obtaining a problem grade corresponding to the quality problem information, carrying out the time setting of the quality problem information based on the problem grade, and carrying out the time setting. The quality problem information is managed according to the problem grade and the time limit, the quality problems are graded and subjected to time management through a digital management method, effective tracking and efficient solving of the problems are achieved, meanwhile, upstream and downstream IT systems are integrated according to the quality service and the process relation, and the quality service and the process relation are integrated. Links such as problem collection, problem solving, product change, resending prevention, FMEA and a software development system are broken through, a full-life-cycle quality problem management platform is formed, a problem management experience library is accumulated, continuous improvement is achieved in the project iteration process, and the overall quality management level is improved.

Description

Technical Field

[0001] The present invention relates to the technical field of vehicle information management, and in particular to a vehicle quality information management method, device, equipment and medium. Background Art

[0002] With the intensification of market competition and the rapid development of technology, companies are paying more and more attention to product quality and its performance throughout the life cycle. In order to improve product reliability and customer satisfaction, it is necessary to effectively manage and control various quality issues in the product life cycle. Traditional quality management methods often rely on offline forms and manual processes, which are inefficient and prone to problems such as information loss and communication barriers. Therefore, there is an urgent need for a quality vehicle quality information management method and device that can cover the entire life cycle of the product to improve the efficiency and effectiveness of quality management.

[0003] Currently, traditional quality information management strengthens the daily management of project quality issues through information collection and database establishment.

[0004] Although the existing quality management has made some progress, there are still obvious deficiencies. There is a lack of management of R&D issues (such as problems found in simulation tests) and sales issues (such as problems reported by customers). There is no classification of problems, resulting in important problems not being solved in a timely manner, and a lack of monitoring of problem solving time, resulting in problems being left unresolved for a long time. For complex issues involving multiple departments or fields, there is a lack of effective transfer and collaborative processing mechanisms. Therefore, the market urgently needs a more efficient and comprehensive vehicle quality information management method to meet the rapidly growing market demand for new energy vehicles. Summary of the invention

[0005] The main purpose of this application is to provide a vehicle quality information management method, device, equipment and medium, aiming to solve the technical problem of how to improve the integrity and efficiency of vehicle quality information management.

[0006] To achieve the above objectives, the present application proposes a vehicle quality information management method, the method comprising:

[0007] Obtain information on quality issues;

[0008] Setting a problem classification according to the quality problem information to obtain a problem grade corresponding to the quality problem information;

[0009] Setting a time for the quality problem information based on the problem level to obtain a time limit;

[0010] The quality problem information is managed according to the problem level and the time limit.

[0011] In one embodiment, before the step of obtaining quality problem information, the following steps are included:

[0012] Capture quality business and process relationships;

[0013] Build a quality problem management platform based on the quality business and process relationship;

[0014] The types of quality problem information are identified through the quality problem management platform, and the types of quality problem information at least include research and development problem information, project problem information and sales problem information.

[0015] In one embodiment, the step of setting the problem classification according to the quality problem information to obtain the problem level includes:

[0016] Based on the quality problem information, the severity and difficulty of resolution are obtained;

[0017] The quality problem information is divided into multiple problem levels according to the severity and difficulty of resolution.

[0018] In one embodiment, after the step of setting the problem classification according to the quality problem information to obtain the problem level, the step further includes:

[0019] Obtaining the quality problem information characteristics and historical approval data according to the quality problem information;

[0020] Allocating the quality problem information to a corresponding node for approval according to the problem level;

[0021] Adjust approval rules based on historical approval data and quality issue information characteristics to optimize the approval path.

[0022] In one embodiment, the step of setting a time limit for the quality problem information based on the problem level to obtain a time limit includes:

[0023] Get the distribution ratio of people;

[0024] Obtaining a corresponding compensation coefficient according to the distribution ratio of the number of people;

[0025] Determine the ratio of the plurality of problem levels according to the compensation coefficient and the plurality of problem levels;

[0026] Problem status management is performed according to the plurality of problem levels to obtain time limits corresponding to the plurality of problem levels.

[0027] In one embodiment, after the step of setting a time limit for the quality problem information based on the problem level according to the comparison result to obtain a time limit, the following steps are included:

[0028] When the actual operation time exceeds the time limit corresponding to any of the problem levels, an overdue reminder is triggered;

[0029] When the extension request is received, the quality problem information is approved through extension processing.

[0030] In one embodiment, after the step of managing the quality problem information according to the problem level and the time limit to achieve vehicle quality information management, the method further comprises:

[0031] Based on the management of the quality issues, obtain relevant treatment measures, analysis results and effective countermeasures;

[0032] Obtain processing information based on the processing measures, analysis results and effective countermeasures;

[0033] A problem experience database is established after review based on the processing information.

[0034] In addition, to achieve the above purpose, the present application also proposes a vehicle quality information management device, the vehicle quality information management device comprising:

[0035] An acquisition module is used to obtain quality problem information;

[0036] A calculation module, used to set a problem level according to the quality problem information, and obtain a problem level corresponding to the quality problem information;

[0037] A calculation module, used for setting a time for the quality problem information based on the problem level to obtain a time limit;

[0038] An execution module is used to manage the quality problem information according to the problem level and the time limit.

[0039] In addition, to achieve the above-mentioned purpose, the present application also proposes a medium, which is a computer-readable medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the vehicle quality information management method described above are implemented.

[0040] In addition, to achieve the above-mentioned purpose, the present application also provides a computer program product, which includes a computer program, and when the computer program is executed by a processor, the steps of the vehicle quality information management method described above are implemented.

[0041] This application obtains quality problem information, sets problem classification according to the quality problem information, obtains the problem level corresponding to the quality problem information, sets the time for the quality problem information based on the problem level, obtains the time limit, and manages the quality problem information according to the problem level and time limit. By using digital management methods to classify and manage quality problems, effective tracking and efficient resolution of problems are achieved, which improves the overall quality management level. BRIEF DESCRIPTION OF THE DRAWINGS

[0042] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.

[0043] Figure 1 This is a flow chart of the first embodiment of the vehicle quality information management method of the present application;

[0044] Figure 2 This is a flow chart of the second embodiment of the vehicle quality information management method of the present application;

[0045] Figure 3 This is a schematic diagram of the module structure of the vehicle quality information management device according to an embodiment of the present application;

[0046] Figure 4 A schematic diagram of the device structure of the hardware operating environment involved in the vehicle quality information management method in the embodiment of the present application;

[0047] The purpose, features and advantages of this application will be further described in conjunction with the embodiments and with reference to the accompanying drawings. DETAILED DESCRIPTION

[0048] It should be understood that the specific embodiments described herein are only used to explain the technical solutions of the present application and are not used to limit the present application.

[0049] In order to better understand the technical solution of the present application, a detailed description will be given below in conjunction with the accompanying drawings and specific implementation methods.

[0050] The main solution of the embodiment of the present application is: by obtaining quality problem information, setting problem classification according to the quality problem information, obtaining the problem level corresponding to the quality problem information, setting the time for the quality problem information based on the problem level, obtaining the time limit, and managing the quality problem information according to the problem level and the time limit.

[0051] Based on this, the embodiment of the present application provides a vehicle quality information management method, referring to Figure 1 , Figure 1This is a flow chart of the first embodiment of the vehicle quality information management method of the present application.

[0052] In this embodiment, the vehicle quality information management method includes steps S10 to S40:

[0053] Step S10, obtaining quality problem information.

[0054] It should be noted that quality problem information is obtained in a variety of ways, such as problem entry on the production line through problem sheets with QR codes, and batch or single entry in fine quality or special tests. These problem information is then entered into a digital quality vehicle quality information management system, which covers the entire life cycle from product design, production, sales to after-sales service.

[0055] Furthermore, we obtain the relationship between quality business and process, and build a quality problem management platform based on the relationship between quality business and process. Based on the relationship between quality business and process, we integrate upstream and downstream IT systems, connect various links such as problem collection, problem solving, product changes, recurrence prevention, FMEA, and software development systems, and form a full life cycle quality problem management platform.

[0056] Furthermore, the types of quality problem information are identified through the quality problem management platform. The types of quality problem information include at least R&D problem information, project problem information and sales problem information. Specifically, R&D problems include but are not limited to design defects discovered through simulation analysis during the product design phase, such as insufficient structural strength, improper thermal management, etc., and design problems raised at the technical review meeting, such as inappropriate component sizes, incompatible interfaces, etc. Project problem information includes but is not limited to process problems encountered during the production process, such as assembly difficulties, poor welding, etc., and inconsistent product quality problems discovered on the production line, such as excessive size deviations of parts in certain batches. Sales problem information includes but is not limited to problems reported by customers after using the product, such as functional failure, poor user experience, etc., as well as problems encountered during the after-sales service process, such as repair difficulties, shortage of accessories, etc.

[0057] Step S20, setting the problem classification according to the quality problem information, and obtaining the problem level corresponding to the quality problem information.

[0058] It should be noted that the severity and difficulty of solving are obtained based on the quality problem information, and the quality problem information is divided into multiple problem levels based on the severity and difficulty of solving. The severity of the problem is evaluated based on the impact of the quality problem on product performance, safety and customer satisfaction, and then the time, resources and technical difficulty required to solve the problem are evaluated. For example, a problem that requires redesign of key components may be considered to be difficult to solve. Based on the severity of the problem and the difficulty of solving it, the quality problem information is divided into multiple levels, such as level one (general), level two (more serious), level three (serious), etc. Different levels of problems correspond to different processing priorities and resource allocations.

[0059] Furthermore, quality problem information is assigned to the corresponding node for approval based on the problem level. The system will automatically match the problem to the corresponding approver or approval group based on the pre-set approval rules. These approval rules are based on information such as the severity of the problem, the project or department to which it belongs, etc. For example, a level 3 problem may be directly assigned to senior management for approval, while a level 1 problem may be approved by the project leader or department leader. The approval rules also include a list of approvers, which contains information on approvers at all levels. Based on the level and category of the problem, the system will automatically search the approval rule table, determine the appropriate approver, and initiate the approval process.

[0060] Furthermore, in order to obtain the characteristics of the quality problem information and the historical approval data based on the quality problem information, it is necessary to extract the characteristics of the quality problem information and the historical approval data. The characteristics of the quality problem information include the severity of the problem, the scope of impact, the difficulty of solving the problem, etc., while the historical approval data contains the approval process, approval time, approval results and other information of similar problems in the past. According to the historical approval data and the characteristics of the quality problem information, the approval rules are adjusted to optimize the approval path. The system will automatically adjust the approval rules to optimize the approval path. For example, if the historical data shows that the approval speed of the first-level problem is faster when it is handled by a specific approval group, the system will give priority to assigning such problems to the approval group. At the same time, for problems with lower difficulty in solving, the approval process may be simplified and unnecessary approval nodes may be reduced. Through continuous learning and adjustment, the approval rules will be gradually optimized to ensure that the problem can be assigned to the most appropriate and efficient approver or approval group.

[0061] Step S30, setting a time for the quality problem information based on the problem level to obtain a time limit.

[0062] It is important to understand that by grading the problems, different time limits can be set for problems of different levels, thereby achieving strict monitoring and management of the problem-solving process. Specifically, the time setting for quality problem information is determined based on the status and severity of the problem. For example, for the three key nodes F (problem entry), E (cause analysis), and D (measure formulation), the time limits can be set to 1 day, 2 days, and 3 days respectively. These deadlines are reasonably set based on the complexity of the problem and the time required to solve it, to ensure that the problem can be effectively handled within the specified time.

[0063] Furthermore, when the actual operation time exceeds the time limit corresponding to any of the problem levels, an overdue reminder is triggered, and when an extension request is received, the quality problem information is approved through extension processing. Once the actual operation time Y exceeds the set time limit of 1 day, 2 days or 3 days, the system will automatically issue an overdue reminder to prompt relevant personnel to pay attention and speed up the processing progress. At the same time, the system also allows an extension application to be submitted at the F / E / D node for an extension of Z days to deal with some complex problems that require more time to resolve. After submitting an extension application, if the actual operation time Y is compared with the extended time X1+Z, 2+Z or 3+Z, the system will determine whether it is necessary to issue an extension reminder again based on the comparison of the actual processing time and the extended deadline.

[0064] Step S40: managing quality problem information according to problem level and time limit.

[0065] It should be noted that the problem-solving process can be continuously optimized by combining the management of problem levels and time limits. By analyzing historical data, it is possible to identify which types of problems or processing procedures may lead to delays, so that improvements can be made in future vehicle quality information management. This continuous optimization process helps to improve the quality management capabilities of the entire organization, reduce the occurrence of quality problems, and improve the quality of products and services.

[0066] Furthermore, based on the management of quality issues, relevant processing measures, analysis results and effective countermeasures are obtained. According to the relevant processing measures, analysis results and effective countermeasures, processing information is obtained, and a problem experience database is established after review based on the processing information. After the processing information is reviewed and confirmed to be accurate and effective, it will be included in the problem experience database. This experience database is part of the organization's knowledge management, which allows the organization to learn from historical problems, avoid repeated mistakes, and improve the response speed to similar problems. The problem experience database can be used as the basis for new product development, using historical data to avoid problems in design and production, and quickly solve the management of quality problems. The establishment and maintenance of the problem experience database is a dynamic process that requires regular updates and reviews. As the market environment changes, new problems and solutions will continue to emerge, which requires organizations to continuously learn and improve from the experience database.

[0067] This embodiment provides a vehicle quality information management method, which obtains quality problem information, sets problem classification according to the quality problem information, obtains the problem level corresponding to the quality problem information, sets time for the quality problem information based on the problem level, obtains the time limit, and manages the quality problem information according to the problem level and time limit. By using a digital management method to classify and manage quality problems, effective tracking and efficient resolution of problems are achieved, and the overall quality management level is improved.

[0068] Based on the first embodiment of the present application, in the second embodiment of the present application, the same or similar contents as those in the above-mentioned embodiment 1 can refer to the above introduction, and will not be repeated later. Figure 2 The vehicle quality information management method step S30 also includes steps S301 to S304:

[0069] Step S301, obtaining the distribution ratio of the number of people.

[0070] It should be noted that it is necessary to obtain the distribution ratio of the number of people in R&D profession, project and management. These ratios reflect the personnel composition of different levels in the organization, and they are crucial to determining problem classification and resource allocation. R&D professionals are mainly responsible for product design, technical research and development, etc. Their participation is crucial to solving R&D problems. Project team members include project managers, engineers, etc., who play a key role in the implementation of the project and can directly affect the progress and quality of project problem solving. The management level includes middle and senior managers, who are responsible for decision-making and supporting the allocation of resources required for problem solving and the progress of solving sales problems. By collecting the distribution of the number of people at these three levels, we can understand the amount of resources that can be invested in solving problems at each level. For example, if there are more people in the R&D profession, more resources can be allocated to solve R&D problems.

[0071] Step S302, obtaining a corresponding compensation coefficient according to the distribution ratio of the number of people.

[0072] It is important to understand that based on these population distributions, we further determine compensation coefficients h1, h2, and h3, which are used to calculate the reasonable proportions a, b, and c of level 1, level 2, and level 3 problems. For example, level 1 problems may correspond to problems that are relatively less urgent and can be allocated fewer resources; while level 3 problems may be the most serious and urgent problems, requiring the most resources to solve. These coefficients reflect the problem-solving capabilities and resource availability at different levels, ensuring that problem grading is more scientific and reasonable and resource allocation is more efficient.

[0073] Step S303, determining the ratio of the multiple problem levels according to the compensation coefficient and the multiple problem levels.

[0074] It should be noted that after determining the compensation coefficients, the proportions a, b, and c of different problem levels can be calculated based on these coefficients. This ratio reflects how to allocate these resources to problems of different levels in order to achieve the best problem-solving effect when resources are limited. For example, if the compensation coefficient h1 of the R&D professional team is the highest, then the proportion a of first-level problems will be the largest, which means that more resources will be allocated to first-level problems to ensure that these problems can be prioritized and effectively solved. According to the calculated problem level ratio, the problems are assigned to the approvers at the corresponding level, and the reasonable allocation of resources is ensured. For example, third-level problems may be directly assigned to senior management for approval, while first-level problems may be the responsibility of grassroots or project leaders.

[0075] Step S304, performing problem status management according to the multiple problem levels, and obtaining time limits corresponding to the multiple problem levels.

[0076] It should be noted that the core of problem status management is to define clear processing processes and time frames for each problem level. For example, for level 3 problems, initial response and analysis may be required within 24 hours of discovery; level 2 problems may be allowed a 48-hour response time; and level 1 problems may have more time to develop solutions. These time limits are set based on the severity, complexity and impact of the problem on the business. In this way, the vehicle quality information management system can ensure that all problems are handled in a timely manner according to their urgency and importance. At the same time, this also helps team members clarify their respective responsibilities and expectations, and improve the efficiency and effectiveness of problem solving.

[0077] This embodiment obtains the distribution ratio of the number of people, obtains a corresponding compensation coefficient based on the distribution ratio of the number of people, determines the ratio of multiple problem levels based on the compensation coefficient in combination with multiple problem levels, implements problem status management based on the multiple problem levels, obtains time limits corresponding to the multiple problem levels, achieves accurate matching of problem levels and time limits, and improves problem solving efficiency.

[0078] This application also provides a vehicle quality information management device, please refer to Figure 3 , the device comprises:

[0079] The acquisition module 10 is used to acquire quality problem information.

[0080] The calculation module 20 is used to set the problem classification according to the quality problem information and obtain the problem level corresponding to the quality problem information.

[0081] The calculation module 20 is used to set a time for the quality problem information based on the problem level to obtain a time limit.

[0082] The execution module 30 is used to manage the quality problem information according to the problem level and time limit.

[0083] The vehicle quality information management device provided by the present application adopts the vehicle quality information management method in the above embodiment, which can solve the technical problem of how to improve the integrity and efficiency of vehicle quality information management. Compared with the prior art, the beneficial effects of the vehicle quality information management device provided by the present application are the same as the beneficial effects of the vehicle quality information management method provided by the above embodiment, and the other technical features in the vehicle quality information management device are the same as the features disclosed in the above embodiment method, which will not be repeated here.

[0084] In one embodiment, the acquisition module 10 is also used to obtain the quality business and process relationship; build a quality problem management platform based on the quality business and process relationship; identify the type of quality problem information through the quality problem management platform, and the type of quality problem information at least includes R&D problem information, project problem information and sales problem information.

[0085] In one embodiment, the calculation module 20 is further used to obtain the severity and solution difficulty based on the quality problem information; and to divide the quality problem information into multiple problem levels based on the severity and solution difficulty.

[0086] In one embodiment, the calculation module 20 is also used to obtain quality problem information characteristics and historical approval data based on the quality problem information; assign the quality problem information to the corresponding node for approval based on the problem level; and adjust the approval rules based on the historical approval data and quality problem information characteristics to optimize the approval path.

[0087] In one embodiment, the calculation module 20 is also used to obtain the distribution ratio of the number of people; obtain the corresponding compensation coefficient based on the distribution ratio of the number of people; determine the ratio of multiple problem levels based on the compensation coefficient combined with multiple problem levels; implement problem status management according to multiple problem levels, and obtain time limits corresponding to multiple problem levels.

[0088] In one embodiment, the calculation module 20 is further used to trigger an overdue reminder when the actual operation time exceeds the time limit corresponding to any problem level; when an extension request is received, the quality problem information is approved through extension processing.

[0089] In one embodiment, the execution module 30 is also used to obtain relevant processing measures, analysis results and effective countermeasures based on the management of quality problems; obtain processing information based on the relevant processing measures, analysis results and effective countermeasures; and establish a problem experience library based on the processing information after review.

[0090] The present application provides a vehicle quality information management device, which includes: at least one processor; and a memory that is communicatively connected to the at least one processor; wherein the memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can execute the vehicle quality information management method in the above-mentioned embodiment one.

[0091] Reference below Figure 4 , which shows a schematic diagram of the structure of a vehicle quality information management device suitable for implementing the embodiment of the present application. The vehicle quality information management device in the embodiment of the present application may include but is not limited to mobile terminals such as mobile phones, laptop computers, digital broadcast receivers, PDAs (Personal Digital Assistants), PADs (Portable Application Descriptions), PMPs (Portable Media Players), vehicle-mounted terminals (such as vehicle-mounted navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Figure 4 The vehicle quality information management device shown is merely an example and should not bring any limitation to the functions and scope of use of the embodiments of the present application.

[0092] like Figure 4As shown, the vehicle quality information management device may include a processing device 1001 (such as a central processing unit, a graphics processor, etc.), which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM: Read Only Memory) 1002 or a program loaded from a storage device 1003 to a random access memory (RAM: Random Access Memory) 1004. In RAM1004, various programs and data required for the operation of the vehicle quality information management device are also stored. The processing device 1001, ROM1002 and RAM1004 are connected to each other through a bus 1005. An input / output (I / O) interface 1006 is also connected to the bus. Generally, the following systems can be connected to the I / O interface 1006: an input device 1007 including, for example, a touch screen, a touch pad, a keyboard, a mouse, an image sensor, a microphone, an accelerometer, a gyroscope, etc.; an output device 1008 including, for example, a liquid crystal display (LCD: Liquid Crystal Display), a speaker, a vibrator, etc.; a storage device 1003 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 1009. The communication device 1009 can allow the vehicle quality information management device to communicate wirelessly or wired with other devices to exchange data. Although the figure shows a vehicle quality information management device with various systems, it should be understood that it is not required to implement or have all the systems shown. More or fewer systems can be implemented or provided instead.

[0093] In particular, according to the embodiments disclosed in the present application, the process described above with reference to the flowchart can be implemented as a computer software program. For example, the embodiments disclosed in the present application include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication device, or installed from a storage device 1003, or installed from a ROM 1002. When the computer program is executed by the processing device 1001, the above-mentioned functions defined in the method of the embodiment disclosed in the present application are executed.

[0094] The vehicle quality information management device provided by the present application adopts the vehicle quality information management method in the above embodiment, which can solve the technical problem of how to improve the integrity and efficiency of vehicle quality information management. Compared with the prior art, the beneficial effects of the vehicle quality information management device provided by the present application are the same as the beneficial effects of the vehicle quality information management method provided by the above embodiment, and the other technical features in the vehicle quality information management device are the same as the features disclosed in the method of the previous embodiment, which will not be repeated here.

[0095] It should be understood that the various parts disclosed in this application can be implemented by hardware, software, firmware or a combination thereof. In the description of the above embodiments, specific features, structures, materials or characteristics can be combined in any one or more embodiments or examples in a suitable manner.

[0096] The above is only a specific implementation of the present application, but the protection scope of the present application is not limited thereto. Any person skilled in the art who is familiar with the present technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.

[0097] The present application provides a computer-readable medium having computer-readable program instructions (ie, computer programs) stored thereon, and the computer-readable program instructions are used to execute the vehicle quality information management method in the above-mentioned embodiment.

[0098] The computer-readable medium provided in the present application may be, for example, a USB flash drive, but is not limited to electrical, magnetic, optical, electromagnetic, infrared, or semiconductor systems, systems or devices, or any combination of the above. More specific examples of computer-readable media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In this embodiment, the computer-readable medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, system or device. The program code contained on the computer-readable medium may be transmitted using any appropriate medium, including but not limited to: wires, optical cables, RF (Radio Frequency), etc., or any suitable combination of the above.

[0099] The computer-readable medium may be included in the vehicle quality information management device; or may exist independently without being assembled into the vehicle quality information management device.

[0100] The computer-readable medium carries one or more programs. When the one or more programs are executed by the vehicle quality information management device, the vehicle quality information management device can be written in one or more programming languages ​​or a combination thereof to perform computer program codes for the operation of the present application. The programming languages ​​include object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" language or similar programming languages. The program code can be executed entirely on the user's computer, partially on the user's computer, as an independent software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer can be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or can be connected to an external computer (for example, using an Internet service provider to connect through the Internet).

[0101] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present application. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0102] The modules involved in the embodiments described in this application may be implemented by software or hardware, wherein the name of the module does not constitute a limitation on the unit itself in some cases.

[0103] The readable medium provided by the present application is a computer-readable medium, which stores computer-readable program instructions (i.e., computer programs) for executing the above-mentioned vehicle quality information management method, and can solve the technical problem of how to improve the integrity and efficiency of vehicle quality information management. Compared with the prior art, the beneficial effects of the computer-readable medium provided by the present application are the same as the beneficial effects of the vehicle quality information management method provided by the above-mentioned embodiment, and will not be repeated here.

[0104] The present application also provides a computer program product, including a computer program, which implements the steps of the vehicle quality information management method as described above when executed by a processor.

[0105] The computer program product provided by this application can solve the technical problem of how to improve the integrity and efficiency of vehicle quality information management. Compared with the prior art, the beneficial effects of the computer program product provided by this application are the same as the beneficial effects of the vehicle quality information management method provided by the above embodiment, which will not be repeated here.

[0106] The above descriptions are only some embodiments of the present application, and are not intended to limit the patent scope of the present application. All equivalent structural changes made using the contents of the present application specification and drawings under the technical concept of the present application, or direct / indirect applications in other related technical fields are included in the patent protection scope of the present application.

Claims

1. A vehicle quality information management method, characterized in that: The method comprises: Obtain information on quality issues; Setting a problem classification according to the quality problem information to obtain a problem grade corresponding to the quality problem information; Setting a time for the quality problem information based on the problem level to obtain a time limit; The quality problem information is managed according to the problem level and the time limit.

2. The method according to claim 1, characterized in that Prior to the step of obtaining quality problem information, the method includes: Capture quality business and process relationships; Build a quality problem management platform based on the quality business and process relationship; The types of quality problem information are identified through the quality problem management platform, and the types of quality problem information at least include research and development problem information, project problem information and sales problem information.

3. The method according to claim 1, characterized in that The step of setting the problem classification according to the quality problem information to obtain the problem level comprises: Based on the quality problem information, the severity and difficulty of resolution are obtained; The quality problem information is divided into multiple problem levels according to the severity and difficulty of resolution.

4. The method according to claim 1, characterized in that After the step of setting the problem classification according to the quality problem information to obtain the problem level, the method further includes: Obtaining the quality problem information characteristics and historical approval data according to the quality problem information; Allocating the quality problem information to a corresponding node for approval according to the problem level; Adjust approval rules based on historical approval data and quality issue information characteristics to optimize the approval path.

5. The method according to claim 1, characterized in that The step of setting a time limit for the quality problem information based on the problem level to obtain a time limit includes: Get the distribution ratio of people; Obtaining a corresponding compensation coefficient according to the distribution ratio of the number of people; Determine the ratio of the plurality of problem levels according to the compensation coefficient and the plurality of problem levels; Problem status management is performed according to the plurality of problem levels to obtain time limits corresponding to the plurality of problem levels.

6. The method according to claim 5, characterized in that After the step of setting a time limit for the quality problem information based on the problem level according to the comparison result to obtain a time limit, the method further comprises: When the actual operation time exceeds the time limit corresponding to any of the problem levels, an overdue reminder is triggered; When the extension request is received, the quality problem information is approved through extension processing.

7. The method according to any one of claims 1 to 6, characterized in that: After the step of managing the quality problem information according to the problem level and the time limit to achieve vehicle quality information management, the method further comprises: Based on the management of the quality issues, obtain relevant treatment measures, analysis results and effective countermeasures; Obtain processing information based on the processing measures, analysis results and effective countermeasures; A problem experience database is established after review based on the processing information.

8. A vehicle quality information management device, characterized in that: The device comprises: An acquisition module is used to obtain quality problem information; A calculation module, used to set a problem level according to the quality problem information, and obtain a problem level corresponding to the quality problem information; A calculation module, used for setting a time for the quality problem information based on the problem level to obtain a time limit; An execution module is used to manage the quality problem information according to the problem level and the time limit.

9. A vehicle quality information management device, characterized in that: The device comprises: a memory, a processor, and a vehicle quality information management program stored in the memory and executable on the processor, wherein the vehicle quality information management program is configured to implement the steps of the vehicle quality information management method according to any one of claims 1 to 7.

10. A medium, characterized in that The medium stores a vehicle quality information management program, and when the vehicle quality information management program is executed by the processor, the steps of the vehicle quality information management method according to any one of claims 1 to 7 are implemented.

Images