Interaction method and interaction system

Abstract

The embodiment of the invention discloses an interaction method and an interaction system, and the method comprises the steps: a passenger side scans an identification code set in a specific scene, and determines that the passenger side successfully signs in when the obtained associated vehicle information meets the specific scene, and the successful sign-in is used for representing that a passenger has reached a get-on area corresponding to an associated travel task, thereby achieving the purpose that the passenger can get on the vehicle through the identification code. According to the embodiment of the invention, the identification code can be set in the complex specific scene for the passenger to sign in after the passenger arrives, thereby notifying the vehicle to pick up after the passenger arrives, avoiding the chaos caused by too many vehicles in the scene because the vehicles are concentrated at the pick-up position, improving the driver and passenger meeting efficiency, effectively maintaining the order of the complex specific scene, and improving the user experience. And the safety is improved.

Description

Technical Field

[0001] The present invention relates to the field of computer technology, and more specifically, to an interaction method and an interaction system. Background Art

[0002] In transportation, certain complex specific scenes (such as complex stations such as bus stations, railway stations, airports, or commercial areas, food areas, scenic spots, etc.) have complex traffic and large passenger flow. Vehicles picking up passengers will gather at the exits of these specific scenes, causing a certain amount of confusion, making it difficult for drivers and passengers to meet. Summary of the invention

[0003] In view of this, an embodiment of the present invention provides an interactive method and an interactive system, so as to set an identification code in a complex specific scene for passengers to sign in after arrival, thereby realizing notification of a vehicle to pick up the passengers after their arrival, avoiding the confusion caused by too many vehicles in the scene due to the concentration of all vehicles at the pick-up location, improving the efficiency of driver-passenger meeting, and effectively maintaining order in complex specific scenes, thereby improving safety.

[0004] In a first aspect, an embodiment of the present invention provides an interactive method, applicable to a passenger terminal, the method comprising:

[0005] Scan the identification code set in a specific scene;

[0006] In response to successful code scanning, obtaining associated vehicle information;

[0007] In response to the associated travel task corresponding to the associated vehicle information satisfying the specific scenario, it is determined that the check-in is successful, and the check-in success is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task.

[0008] In a second aspect, an embodiment of the present invention provides an interaction method, applicable to a server, the method comprising:

[0009] Obtaining the check-in information of the passenger terminal, the check-in information including the check-in location and associated vehicle information, the check-in location being a predetermined location in a specific scene, and the check-in information being obtained by the passenger terminal scanning an identification code set in the specific scene;

[0010] Send a pick-up reminder message to the vehicle terminal corresponding to the associated vehicle.

[0011] In a third aspect, an embodiment of the present invention provides an interactive system, the interactive system comprising:

[0012] The passenger terminal is configured to scan the identification code set in a specific scenario, generate and send check-in information, and the check-in information includes the check-in location and associated vehicle information;

[0013] The server is configured to receive the check-in information and send a pick-up reminder message to a vehicle terminal corresponding to the associated vehicle;

[0014] The vehicle side is configured to receive the pick-up prompt information so that the vehicle goes to the boarding area to pick up the driver.

[0015] In a fourth aspect, an embodiment of the present invention provides an interactive device, applicable to a passenger terminal, the device comprising:

[0016] A scanning unit, configured to scan an identification code set in a specific scene;

[0017] an information acquisition unit, configured to acquire associated vehicle information in response to successful code scanning;

[0018] The check-in unit is configured to determine a successful check-in in response to the associated travel task corresponding to the associated vehicle information satisfying the specific scenario, wherein the successful check-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task.

[0019] In a fifth aspect, an embodiment of the present invention provides an interactive device, applicable to a server, the device comprising:

[0020] A check-in information acquisition unit is configured to acquire the check-in information of the passenger terminal, wherein the check-in information includes a check-in location and associated vehicle information, wherein the check-in location is a predetermined location in a specific scene, and the check-in information is acquired by the passenger terminal scanning an identification code set in the specific scene;

[0021] The first sending unit is configured to send pick-up prompt information to the vehicle terminal corresponding to the associated vehicle.

[0022] In a sixth aspect, an embodiment of the present invention provides an electronic device, comprising a memory and a processor, wherein the memory is used to store one or more computer program instructions, wherein the one or more computer program instructions are executed by the processor to implement the method described in the first aspect and / or the second aspect of the embodiment of the present invention.

[0023] In a seventh aspect, an embodiment of the present invention provides a computer-readable storage medium, in which a computer program is stored. When the computer program is executed by a processor, the method described in the first aspect and / or the second aspect of the embodiment of the present invention is implemented.

[0024] In a first aspect, an embodiment of the present invention provides a computer program product. When the computer program product runs on a computer, the computer executes the method described in the first aspect and / or the second aspect of the embodiment of the present invention.

[0025] The embodiment of the present invention has the passenger scan the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained meets the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task. Therefore, the embodiment of the present invention can set an identification code in a complex specific scene for the passenger to sign in after arrival, thereby notifying the vehicle to pick up the passenger after arrival, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger meeting, and effectively maintaining the order of the complex specific scene, thereby improving safety. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] The above and other objects, features and advantages of the present invention will become more apparent through the following description of the embodiments of the present invention with reference to the accompanying drawings, in which:

[0027] Figure 1 is a schematic diagram of an interactive system according to an embodiment of the present invention;

[0028] Figure 2 is a flow chart of an interaction method according to an embodiment of the present invention;

[0029] Figure 3-Figure 14 is a schematic diagram of a passenger terminal page according to an embodiment of the present invention;

[0030] Fig.15 is a flow chart of another interactive method according to an embodiment of the present invention;

[0031] Fig.16 is a flow chart of another interaction method according to an embodiment of the present invention;

[0032] Figure 17-Figure 18 is a schematic diagram of a vehicle-side page according to an embodiment of the present invention;

[0033] Fig.19 is a flow chart of another interaction method according to an embodiment of the present invention;

[0034] Fig. 20 is a schematic diagram of an interactive device according to an embodiment of the present invention;

[0035] Fig.21 is a schematic diagram of another interactive device according to an embodiment of the present invention;

[0036] Fig. 22 is a schematic diagram of an electronic device according to an embodiment of the present invention. DETAILED DESCRIPTION

[0037] The present application is described below based on embodiments, but the present application is not limited to these embodiments. In the detailed description of the present application below, some specific details are described in detail. It is possible for those skilled in the art to fully understand the present application without the description of these details. In order to avoid confusing the essence of the present application, known methods, processes, flows, components and circuits are not described in detail.

[0038] In addition, persons of ordinary skill in the art will appreciate that the drawings provided herein are for illustration purposes and are not necessarily drawn to scale.

[0039] Unless the context clearly requires otherwise, the words "include", "comprising" and similar words throughout the application should be interpreted as including rather than exclusive or exhaustive; that is, the meaning is "including but not limited to".

[0040] In the description of this application, it should be understood that the terms "first", "second", etc. are only used for descriptive purposes and cannot be understood as indicating or implying relative importance. In addition, in the description of this application, unless otherwise specified, the meaning of "plurality" is two or more.

[0041] The solutions described in this specification and in the examples, if they involve the processing of personal information, will be processed on the premise of having a legal basis (such as obtaining the consent of the subject of personal information, or being necessary for the performance of a contract, etc.), and will only be processed within the scope of regulations or agreements. If a user refuses to process personal information other than the necessary information for basic functions, it will not affect the user's use of basic functions.

[0042] In the embodiments of the present invention, a specific scenario is mainly described in detail as a complex station. It should be understood that the specific scenario to which the embodiments of the present invention can be applied is not limited to complex stations. It can be applied to any scene with complex traffic and high traffic volume, such as commercial areas, food areas, scenic spots, etc. Furthermore, this embodiment is described by taking the driver-passenger encounter of online car-hailing as an example. It should be understood that registered personal vehicles can also adopt the technical solution of this embodiment to achieve driver-passenger encounter, thereby further maintaining the order of vehicles in specific scenarios and improving the efficiency of driver-passenger encounter.

[0043] Figure 1 Schematic diagram of an interactive system according to an embodiment of the present invention. Figure 1 As shown, the interactive system of the embodiment of the present invention includes a passenger terminal 11, a server 12 and a vehicle terminal 13.

[0044] An identification code is set in a specific scenario of the interactive system to which an embodiment of the present invention is applied. The identification code is set in the boarding area in the corresponding specific scenario, and passengers can wait for the vehicle in the boarding area. Further optionally, the interactive system also includes a display screen 14 for displaying and updating the identification code. That is, the identification code can be displayed through the corresponding display screen 14. In other optional implementations, the identification code of this embodiment can also be printed on a corresponding carrier (such as a paper carrier, etc.) and placed in the boarding area. It should be understood that this embodiment does not limit the setting method of the identification code.

[0045] Furthermore, the present embodiment can also update the identification code that meets the update condition. In an optional implementation, if the identification code is displayed on the display screen 14 in a specific scenario, the identification code can be updated by detecting the user's operation instruction. Optionally, an update control is embedded in the QR code display area or other area, and the display screen responds to the update control being triggered to update the identification code on the display screen 14.

[0046] In an optional implementation, the identification code of this embodiment may be updated periodically, and the above-mentioned update condition is whether the current identification code satisfies the update period. In other optional implementations, the identification code in a specific scene is updated in response to a user's predetermined feedback message or the number of predetermined feedback messages reaches a predetermined value. Optionally, the predetermined feedback message represents information feedback from the vehicle side that the passenger was not found after driving to the boarding area based on the pick-up notification message. Thus, this embodiment can avoid the situation where passengers save the identification codes in specific scenes in advance, and scan the code to sign in in advance before arriving at the boarding area, resulting in the vehicle arriving early.

[0047] It should be understood that this embodiment does not limit the identification code update method in a specific scenario, and it may adopt a combination of one or more of the above-mentioned update methods, or other types of update methods.

[0048] Furthermore, the identification code in the embodiment of the present invention may be a QR code, a barcode, or other graphic identification code that can identify relevant information, which is not limited here.

[0049] In this embodiment, the passenger terminal 11 and the vehicle terminal 13 may be mobile terminals installed with relevant travel service applications or applications embedded with relevant travel service applets, such as mobile phones, tablet computers, and mobile terminal devices such as smart watches and smart bracelets. In other possible implementations, the passenger terminal 11 and the vehicle terminal 13 may also be dedicated terminals with corresponding applications solidified in dedicated integrated circuits. Among them, the open platform enables third-party developers to develop their own applets based on the open platform by providing an application programming interface (API) to third-party developers. The applet may specifically be a program developed on the basis of an application within the platform and used to perform corresponding operations. The server 12 may be a general-purpose data processing device that provides computing or application services corresponding to the relevant travel service application. It may be a single computer, a cluster of multiple computers, or a cloud server that can flexibly adjust computing resources through cloud technology.

[0050] Furthermore, the passenger opens the scanning page of the travel service application (or the travel service applet, or other applications embedded with the travel service applet) in the passenger terminal 11 to scan the identification code on the display screen 14 set in the specific scene through the passenger terminal 11.

[0051] In this embodiment, the passenger terminal 11 obtains the associated vehicle information in response to the successful code scanning. The vehicle-associated information at least includes the license plate number of the travel vehicle associated with the passenger terminal 11. Optionally, the vehicle-associated information may also include other basic information of the travel vehicle associated with the passenger terminal 11, such as model, color, etc., which is not limited in this embodiment.

[0052] In an optional implementation, after the passenger terminal 11 scans the identification code, it calls the travel service application or the travel service applet to query whether there is a corresponding waiting-for-pickup task in the associated account of the passenger terminal 11, and in response to the existence of the waiting-for-pickup task in the associated account, obtains the associated vehicle information corresponding to the waiting-for-pickup task. In other words, if the travel service associated account of the passenger's passenger terminal 11 creates a travel task, the passenger terminal 11 calls the travel service application or the travel service applet after scanning the identification code to obtain the travel task under the associated account, so as to obtain the associated vehicle information.

[0053] In another optional implementation, in response to the absence of a waiting pick-up task in the associated account corresponding to the passenger terminal 11, a first prompt message is provided. The first prompt message is used to prompt the passenger to provide associated vehicle information. Thus, the passenger terminal 11 can obtain the associated vehicle information by receiving the associated vehicle information input by the passenger.

[0054] The passenger's travel task can be created by the passenger himself or with the help of others. For example, in the online car-hailing scenario, you can book a car for others in the travel service application. In this case, even if the passenger has a vehicle to be picked up, the passenger terminal 11 cannot query the waiting task under its associated account after scanning and calling the travel service application. At this time, the passenger needs to enter the associated vehicle information (that is, the vehicle information to be picked up). Optionally, the first prompt information may include text prompt information (voice prompt information) and an information input box (or information input control). Furthermore, the passenger can enter the license plate number of the vehicle to be picked up through the information input box, or trigger the information input control to provide the license plate number of the vehicle to be picked up through text input or voice input.

[0055] Furthermore, the passenger terminal 11 provides a second prompt message in response to the associated vehicle information not being input completely and other controls being triggered. The second prompt message is used to remind the passenger that he has not completed the check-in. In actual operation, the passenger may trigger a return control or other message prompt control to jump out of the current information output operation before the associated vehicle information is input completely. At this time, the second prompt message can be provided to remind the passenger that he has not completed the check-in, thereby prompting the passenger to complete the check-in first to notify the vehicle to pick him up as soon as possible. Optionally, the second prompt message can be implemented through a pop-up window or a bubble, or by displaying a text prompt message on the current page, or by a voice prompt. The embodiment of the present invention does not limit the prompt method.

[0056] Furthermore, the passenger terminal 11 determines that the check-in is successful in response to the associated travel task corresponding to the associated vehicle information satisfying a specific scenario. The successful check-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task. It should be understood that the associated travel task can be a waiting task in the associated account corresponding to the passenger terminal 11, or it can be a travel task associated with the associated vehicle information provided by the passenger.

[0057] In this embodiment, the passenger terminal 11 can obtain the starting address of the associated travel task. If the starting address is in the corresponding specific scene, it is determined that the associated travel task meets the specific scene. If the associated travel task under the associated account of the passenger terminal 11 or the associated travel task corresponding to the associated vehicle information provided by the passenger does not meet the specific scene, the associated travel task obtained at this time does not match the passenger's current scene, and the information provided by the passenger may be wrong. At this time, the passenger terminal 11 can provide a third prompt information to prompt the passenger to enter the associated vehicle information. Optionally, the third prompt information can be implemented through a pop-up window or a bubble, or by displaying a text prompt information on the current page, or by a voice prompt. The embodiment of the present invention does not limit the prompt method.

[0058] In response to the successful check-in of the passenger terminal 11, the server 12 obtains the check-in information of the passenger terminal. The check-in information includes the check-in location and the associated vehicle information. The check-in location is a predetermined location in a specific scene (e.g., the boarding area). Furthermore, the server 12 sends a pick-up reminder message to the vehicle terminal 13 corresponding to the associated vehicle to remind the driver that the passenger has arrived at the boarding area, so that the driver can start to go to the boarding area to pick up the passenger in time.

[0059] Furthermore, the server 12 is also used to send a feedback message to the passenger terminal 11 after sending the pick-up reminder information to the vehicle terminal 13. The feedback message is used to feedback the pick-up notification result of the associated vehicle, so that the passenger knows that the driver has been notified to pick up the passenger, thereby improving the user experience.

[0060] Furthermore, the server 12 is also used to send the associated vehicle information to the corresponding gate 15 in the specific scene, so that the gate 15 opens the gate to release the associated vehicle when scanning the associated vehicle. Thus, this embodiment can further control the vehicles to enter the boarding area in an orderly manner through the gate.

[0061] Furthermore, in order to avoid the situation where the vehicle end 13 still does not go to the boarding area after receiving the pick-up reminder information or misses the pick-up reminder information, resulting in the passenger not getting on the bus at the scheduled time after the passenger end 11 successfully signs in, the server 12 can also send a pick-up notification message to the vehicle end 13 in a predetermined manner, such as by calling the driver to give a strong reminder, so that the driver can trigger the go to the boarding area to pick up the passenger as soon as possible, so as to further improve the user experience and ensure the efficiency of driver-passenger meeting.

[0062] In the embodiment of the present invention, the passenger scans the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained satisfies the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task, and sends a pick-up prompt message to the driver through the server so that the vehicle goes to the boarding area from the parking lot corresponding to the specific scene to pick up the passenger after the passenger arrives at the boarding area. As a result, in a complex specific scene, the embodiment of the present invention can set an identification code for passengers to sign in after they arrive, and realize the notification of the vehicle to pick up the passenger after the passenger arrives, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger encounters, and effectively maintaining the order of complex specific scenes, improving safety.

[0063] Figure 2 is a flow chart of an interactive method according to an embodiment of the present invention. The interactive method according to an embodiment of the present invention is applied to a passenger terminal. Figure 2 As shown, the interaction method of the embodiment of the present invention includes the following steps:

[0064] Step S110, scanning an identification code set in a specific scene.

[0065] In an optional implementation, the passenger can scan the identification code set in a specific scenario by triggering a "scan" control provided in a travel service application or travel service applet running on the passenger side or other applications embedded with a travel service applet.

[0066] Figure 3-Figure 14 Schematic diagram of the passenger terminal page of an embodiment of the present invention. Taking the example of a passenger in an online car-hailing service creating an associated travel task through his own passenger terminal, after the passenger creates the associated travel task and the driver has accepted the order, the passenger opens the travel service application or travel service applet running in the passenger terminal to enter the associated travel task execution page. If the current associated vehicle has not reached the parking lot corresponding to the specific scenario, the associated travel task execution page is as follows: Figure 3 As shown in the figure, if the current associated vehicle has reached the parking lot corresponding to the specific scene, the associated travel task execution page will be as follows Figure 5 shown.

[0067] In response to the passenger entering the associated travel task execution page, the passenger terminal queries the associated travel task execution status and displays the associated travel task execution status on the passenger terminal page. Figure 3 As shown, the passenger-side page 3 includes driver status prompt information 31 and code scanning prompt information 32. If the currently associated vehicle has not reached the parking lot corresponding to the specific scenario, the driver status prompt information 31 can be used to prompt the driver how far away it is and how long it will take to arrive. The code scanning prompt information 32 is used to prompt the passenger to scan the code to sign in when arriving at the boarding point to notify the driver to go to the boarding point. Further optionally, the code scanning prompt information 32 can also include a "Scan" control, thereby eliminating the need for passengers to return to the homepage to trigger the "Scan" control after seeing the prompt information, thereby improving operational convenience and further improving the user experience. It should be understood that this embodiment does not limit the embedding position of the "Scan" control, and it can be embedded in a convenient location based on demand.

[0068] In an optional implementation, Figure 3 As shown, the map area of ​​the passenger-side page 3 also includes the routes L1 and L2 for the driver and the passenger to the boarding point. Further, the map area of ​​the passenger-side page 3 also includes a graphic and real-scene navigation control 33.

[0069] like Figure 4 As shown, the passenger terminal 33 responds to the triggering of the graphic and real scene navigation control 33, and provides graphic and text navigation information so that the passenger can accurately reach the boarding point. The graphic and text navigation information includes text location prompts of each key position in route L2 and the actual scene map of the key position, so that the passenger can know his own location, avoid the passenger getting lost in a complex scene, and improve the user experience.

[0070] Furthermore, after the user arrives at the boarding area, the graphic navigation information also includes a code scanning prompt information to prompt the passenger to arrive at the boarding area to scan the code to sign in and notify the driver to pick him up. Further optionally, the code scanning prompt information may also include a "scan" control 41, so that the passenger can trigger the "scan" control in the graphic navigation interface, thereby improving the convenience of operation and further improving the user experience. It should be understood that this embodiment does not limit the embedding position of the "scan" control, and it can be embedded in a convenient position based on demand.

[0071] In other optional implementations, embodiments of the present invention may also provide real-life navigation for passengers, and provide a "scan" control on the real-life navigation page, so that passengers can trigger the "scan" control to scan the code and sign in after arriving at the boarding area, so as to notify the driver to pick them up.

[0072] like Figure 5 As shown, the passenger-side page 5 includes driver status prompt information 51 and code scanning prompt information 52. If the currently associated vehicle has arrived at the parking lot corresponding to the specific scene, the driver status prompt information 51 can be used to prompt the driver that he has arrived at the parking lot and is waiting to be notified to pick him up. The code scanning prompt information 52 is used to prompt the passenger to scan the code to sign in when arriving at the boarding point to notify the driver to go to the boarding point. Further optionally, the code scanning prompt information 52 can also include a "Scan" control, thereby eliminating the need for passengers to return to the homepage to trigger the "Scan" control after seeing the prompt information, thereby improving operational convenience and further improving user experience. It should be understood that this embodiment does not limit the embedding position of the "Scan" control, and it can be embedded in a convenient location based on demand.

[0073] Furthermore, if Figure 3 and Figure 5 As shown, the associated travel task execution page before the passenger scans the code to sign in also includes vehicle information (such as vehicle icon, license plate number, model, color, etc.), driver information (such as driver name, rating, number of orders, etc.), and an information input box and voice dialing control for contacting the driver. It should be understood that this embodiment does not limit the information in the page, and it can display corresponding information according to actual application needs, so as to ensure riding safety and / or further improve user experience.

[0074] It should be understood that in other optional implementations, after the passenger arrives at the boarding area, the voice prompt can also be used to prompt the passenger to scan the code to sign in, so as to notify the driver to pick him up. Furthermore, the passenger can also scan the identification code set in a specific scene by triggering the "Scan" control provided on the homepage of the travel service application running on the passenger terminal, or the homepage of the travel service applet, or the homepage of other applications embedded with the travel service applet, so as to scan the code to sign in. In this way, the passenger can complete the sign-in without entering the associated travel task execution page, which improves the flexibility and convenience of operation and further improves the user experience.

[0075] Step S120, in response to the successful scanning of the code, obtain the associated vehicle information. The vehicle associated information includes at least the license plate number of the travel vehicle associated with the passenger terminal. Optionally, the vehicle associated information may also include other basic information of the travel vehicle associated with the passenger terminal, such as model, color, etc., which is not limited in this embodiment.

[0076] In an optional implementation, if it is a printed identification code or a pre-saved QR code in a specific scenario, the identification code may be invalid. In this case, the passenger fails to scan the code and provides a prompt message that the identification code is invalid. Figure 6 As shown, if the identification code scanned by the passenger terminal is invalid, the scanning fails, and the terminal page displays an invalid identification code prompt message, such as "The current QR code has expired, please refresh and scan again." This embodiment does not limit the method of providing the invalid identification code prompt message, which can also be implemented by voice prompts, pop-up window prompts, etc.

[0077] In an optional implementation, the passenger can refresh the identification code by triggering an update control embedded in the display screen that displays the identification code. It should be understood that the refreshing method of the identification code may correspond to the method of providing the identification code in a specific scenario, and this embodiment does not limit the specific refreshing method. Further optionally, the identification code invalidation prompt information may further include information such as identification code refresh operation prompts and / or identification code refresh waiting time, so as to facilitate passenger operation and further improve the user experience.

[0078] In this embodiment, if the QR code scanned by the passenger terminal is valid, it is determined that the code scanning is successful. In response to the successful code scanning, the passenger terminal obtains the associated vehicle information.

[0079] In an optional implementation, after the passenger terminal scans the identification code, the travel service application or travel service applet is called to query whether there is a corresponding waiting pick-up task in the associated account of the passenger terminal, and in response to the existence of the waiting pick-up task in the associated account, the associated vehicle information corresponding to the waiting pick-up task is obtained. In other words, if the passenger's passenger terminal's travel service associated account has created a travel task, the passenger terminal will scan the identification code to call the travel service application or travel service applet to obtain the travel task under the associated account to obtain the associated vehicle information.

[0080] In another optional implementation, in response to the absence of a waiting pick-up task in the associated account corresponding to the passenger terminal, a first prompt message is provided. The first prompt message is used to prompt the passenger to provide associated vehicle information. Thus, the passenger terminal can obtain the associated vehicle information by receiving the associated vehicle information input by the passenger.

[0081] In an optional implementation, the first prompt information is also used to prompt that no waiting pick-up task is found under the associated account, and prompt the passenger whether the task is created for relatives or friends. Further optionally, the first prompt information also includes an information input jump control, and the passenger can trigger the input operation of the associated vehicle information by triggering the information input jump control.

[0082] In another optional implementation, the first prompt information includes an information input box, and the passenger terminal can obtain the associated vehicle information input by the passenger into the information input box. In other optional implementations, the first prompt information includes an information input control. The information input control can be a text input control or a voice input control. In response to the information input control being triggered, the passenger terminal obtains the associated vehicle information through text input or voice input.

[0083] The passenger's travel task can be created by the passenger himself or with the help of others. For example, in the online car-hailing scenario, you can book a car for others in the travel service application. In this case, even if the passenger has a vehicle to be picked up, the passenger cannot query the task to be picked up under its associated account after scanning and calling the travel service application. At this time, the passenger needs to enter the associated vehicle information (that is, the vehicle information to be picked up). Optionally, the first prompt information may include text prompt information (voice prompt information) and an information input box (or information input control). Furthermore, the passenger can enter the license plate number of the vehicle to be picked up through the information input box, or trigger the information input control to provide the license plate number of the vehicle to be picked up through text input or voice input.

[0084] Taking the example that the first prompt information may include text prompt information and an information input box, if no waiting pick-up task is found under the associated account of the passenger terminal, the passenger terminal page jumps to the associated vehicle information acquisition page. Figure 7As shown, the associated vehicle information acquisition page 7 includes a first prompt information 71. The first prompt information 71 includes a text prompt information 711 and an information input box 712. The text prompt information 711 is used to prompt the passenger to enter the corresponding license plate number when relatives or friends call a car on their behalf to notify the driver to pick up the passenger. The information input box 712 is used to receive the license plate number entered by the passenger.

[0085] In an optional implementation, the associated vehicle information acquisition page 7 may also include query prompt information 72 to remind passengers that there are no pending pick-up tasks under their associated accounts, and to remind them to scan the code after they have pending pick-up tasks. This can further remind passengers that the identification code in a specific scenario is only used to scan the code to sign in and notify the driver to pick up the passenger, thereby allowing passengers to fully understand the role of the identification code and improve user experience.

[0086] Further optionally, the associated vehicle information acquisition page 7 may also include a ride-hailing control 721, so that after the passenger scans the code without booking a ride, he or she can trigger the ride-hailing control 721 to enter the ride-hailing page and book a ride, thereby avoiding the situation where the passenger has to re-enter the homepage of the travel service application to book a ride, optimizing the operating process and further improving the user experience.

[0087] In an optional implementation, this embodiment can configure corresponding information input methods for different information input positions based on the information distribution characteristics of the license plate number. Since the information distribution characteristics of the license plate number are basically geographical location abbreviations + codes, this embodiment can provide an input keyboard including the abbreviations of various geographical locations when the passenger triggers the first information input position, so that the passenger can directly select, such as Figure 8 As shown, when the passenger triggers the first information input position, an input keyboard 81 including abbreviations of various geographical locations is displayed for the passenger to directly select. The code is generally in the format of letters + numbers, so an input keyboard including letters + numbers can be provided to facilitate passenger input, thereby improving information input efficiency. Fig. 9 As shown, when the passenger selects the second position or the first position is selected and the system automatically jumps to the second position, an input keyboard 91 including letters and numbers is displayed to facilitate the passenger to input the code in the license plate number.

[0088] Furthermore, the last information input position of the information input box of this embodiment can be used to input the energy supply type of the vehicle, such as new energy, etc. When the last input position is triggered, an input keyboard including various energy supply types can be provided for passengers to choose, thereby improving information input efficiency.

[0089] It should be understood that Figure 7-Figure 9The method of inputting associated vehicle information shown is merely exemplary. The information input box may not adopt the method of various information input positions. It only needs to provide an editable input box. The input keyboard after the information input box is triggered may adopt any version of the input method type that exists or will be developed in the future, as long as it can realize the input of corresponding information. This embodiment does not limit the format of the information input box or the type of the input keyboard.

[0090] Furthermore, in response to the associated vehicle information not being input completely and other controls being triggered, the passenger terminal provides a second prompt message. The second prompt message is used to remind the passenger that he has not completed the sign-in. In actual operation, the passenger may trigger a return control or other message prompt control to exit the current information output operation before completing the input of the associated vehicle information. At this time, the second prompt message can be provided to remind the passenger that he has not yet completed the sign-in, thereby prompting the passenger to complete the sign-in first to notify the vehicle to pick him up as soon as possible. Optionally, the second prompt message can be implemented through a pop-up window or a bubble, or by displaying a text prompt message on the current page, or by a voice prompt. The embodiment of the present invention does not limit the prompt method. Figure 7-10 As shown, if the passenger triggers the return control Re or other controls to exit the associated vehicle information input operation when the associated vehicle information is not fully input, or triggers the confirmation control 713 when partially inputting the associated vehicle information, a pop-up window 10 is displayed to prompt the passenger to input the associated vehicle information.

[0091] Furthermore, if Figure 7 As shown, the associated vehicle information acquisition page 7 also includes a confirmation control 713. In response to the confirmation control 713 being triggered, the passenger terminal verifies the received associated vehicle information. In another optional implementation, the passenger terminal can also automatically confirm that the passenger input is complete when the number of information digits in the information input box reaches a predetermined value (for example, the total number of digits of the license plate number), and verify the associated vehicle information entered in the information input box.

[0092] Step S130, in response to the associated travel task corresponding to the associated vehicle information satisfying a specific scenario, determining that the sign-in is successful, wherein the sign-in success is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task.

[0093] In this embodiment, after the passenger terminal obtains the associated vehicle information through its associated account or obtains the associated vehicle information through passenger input, the obtained associated vehicle information is verified.

[0094] Furthermore, if the associated vehicle information is obtained from the associated account of the passenger, it is determined whether the associated travel task corresponding to the associated vehicle information satisfies the specific scenario. If the associated vehicle information is obtained based on the passenger's input, it is first determined whether the associated vehicle information is accurate, that is, whether it has a corresponding associated travel task. If the associated vehicle information input by the passenger has a corresponding associated travel task, it is further determined whether the associated travel task corresponding to the associated vehicle information satisfies the specific scenario.

[0095] Furthermore, the passenger terminal can obtain the starting address of the associated travel task. If the starting address is in the corresponding specific scenario, it is determined that the associated travel task meets the specific scenario. If the associated travel task under the associated account of the passenger terminal or the associated travel task corresponding to the associated vehicle information provided by the passenger does not meet the specific scenario, the associated travel task obtained at this time does not conform to the passenger's current scenario, and the information provided by the passenger may be wrong. At this time, the passenger terminal can provide a third prompt information to prompt the passenger to enter the associated vehicle information. Optionally, the third prompt information can be implemented through a pop-up window or a bubble, or by displaying a text prompt information on the current page, or by a voice prompt. The embodiment of the present invention does not limit the prompt method.

[0096] like Fig.11 As shown, if the associated vehicle information input by the passenger has no corresponding associated travel task or its corresponding associated travel task does not meet the specific scenario, a pop-up window 111 is displayed to prompt the passenger to notify the driver that the notification has failed and to verify whether the associated vehicle information is correct.

[0097] Furthermore, the passenger terminal determines that the check-in is successful in response to the associated travel task corresponding to the associated vehicle information meeting a specific scenario, and causes the server to notify the driver to go to the boarding area to pick up the passenger. The successful check-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task. It should be understood that the associated travel task can be a waiting task in the associated account corresponding to the passenger terminal, or it can be a travel task associated with the associated vehicle information provided by the passenger.

[0098] After notifying the driver to go to the pick-up area to pick up the passenger, the server sends a feedback message to the passenger. The passenger receives the feedback message and gives the passenger a corresponding prompt. The feedback message is used to feedback the pick-up notification result of the associated vehicle.

[0099] like Fig.12 As shown, after receiving the feedback message, the passenger terminal displays a pop-up window 12 on the corresponding passenger terminal page to prompt the passenger that the driver has been notified to pick him up.

[0100] Furthermore, if the passenger's associated account has multiple associated travel tasks that meet the specific scenario or the passenger enters multiple associated vehicle information that meets the conditions, the feedback message includes the content that x (x ≥ 2) drivers have been notified to pick up the passenger, such as Fig.13 shown.

[0101] Furthermore, if the passenger scans the corresponding identification code again after successfully signing in, a notification prompt message is provided. Optionally, the notification prompt message can be implemented through a pop-up window or bubble, or by displaying a text prompt message on the current page, or by a voice prompt. The embodiment of the present invention does not limit the prompt method. Fig.14 As shown, taking the pop-up window displaying the notified prompt information as an example, the notified prompt information is displayed through the pop-up window 141.

[0102] Further optionally, in order to further avoid the situation where the driver has not come to pick up the passenger for a long time and causes the passenger to keep waiting, the notified reminder information may also include the waiting time for notifying the driver again. For example, if you have notified the driver 1 minute ago, you can scan the code again to notify the driver after 2 minutes, etc., thereby alleviating the passenger's waiting mood and improving the user experience.

[0103] The embodiment of the present invention has the passenger scan the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained meets the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task. Therefore, the embodiment of the present invention can set an identification code in a complex specific scene for the passenger to sign in after arrival, thereby notifying the vehicle to pick up the passenger after arrival, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger meeting, and effectively maintaining the order of the complex specific scene, thereby improving safety.

[0104] Fig.15 FIG. 1 is a flow chart of another interactive method according to an embodiment of the present invention. The interactive method according to an embodiment of the present invention is applied to a passenger terminal. Fig.15 As shown, the interaction method of the embodiment of the present invention includes the following steps:

[0105] Step S210, scanning an identification code set in a specific scene.

[0106] In an optional implementation, the passenger can scan the identification code set in a specific scenario by triggering the "Scan" control provided in the travel service application or travel service applet running on the passenger terminal or other applications embedded with the travel service applet. It should be understood that the embedding method of the "Scan" control in the corresponding service application can be set according to the actual application configuration, and this embodiment does not limit this.

[0107] Step S220, determining whether the identification code is valid, executing step S230 when the identification code is invalid, and executing step S240 when the identification code is valid.

[0108] Step S230: In response to the code scanning failure, provide an identification code invalidation prompt message. Figure 6 As shown, if the identification code scanned by the passenger terminal is invalid, the scanning fails, and the terminal page displays an invalid identification code prompt message, such as "The current QR code has expired, please refresh and scan again." This embodiment does not limit the method of providing the invalid identification code prompt message, which can also be implemented by voice prompts, pop-up window prompts, etc.

[0109] In an optional implementation, the passenger can refresh the identification code by triggering an update control embedded in the display screen that displays the identification code. It should be understood that the refreshing method of the identification code may correspond to the method of providing the identification code in a specific scenario, and this embodiment does not limit the specific refreshing method. Further optionally, the identification code invalidation prompt information may further include information such as identification code refresh operation prompts and / or identification code refresh waiting time, so as to facilitate passenger operation and further improve the user experience.

[0110] Step S240, in response to the identification code being valid, determines whether there is a corresponding waiting-for-pickup task in the associated account of the passenger side. If there is a corresponding waiting-for-pickup task (that is, an associated travel task) in the associated account of the passenger side, executes step S280, that is, verifies whether the waiting-for-pickup task meets a specific scenario. If there is no corresponding waiting-for-pickup task in the associated account of the passenger side, executes step S250.

[0111] Step S250, providing first prompt information. The first prompt information is used to prompt the passenger to provide associated vehicle information. Thus, the passenger terminal can obtain the associated vehicle information by receiving the associated vehicle information input by the passenger.

[0112] In an optional implementation, the first prompt information is also used to prompt that no waiting pick-up task is found under the associated account, and prompt the passenger whether the task is created for relatives or friends. Further optionally, the first prompt information also includes an information input jump control, and the passenger can trigger the input operation of the associated vehicle information by triggering the information input jump control.

[0113] In another optional implementation, the first prompt information includes an information input box, and the passenger terminal can obtain the associated vehicle information input by the passenger into the information input box. In other optional implementations, the first prompt information includes an information input control. The information input control can be a text input control or a voice input control. In response to the information input control being triggered, the passenger terminal obtains the associated vehicle information through text input or voice input.

[0114] Step S260: receiving the associated vehicle information input by the passenger. The specific input process of the passenger can be referred to Figure 7-Figure 10 The embodiments shown will not be described in detail here.

[0115] Step S270, determine whether the associated vehicle information input by the passenger has a corresponding associated travel task. If the associated vehicle information input by the passenger has a corresponding associated travel task, execute step S280. If the associated vehicle information input by the passenger does not have a corresponding associated travel task, execute step S2B0, that is, provide a prompt message that the input associated license plate information is wrong and fails to notify the driver.

[0116] Step S280, determine whether the associated travel task in the passenger-side associated account or the associated travel task determined based on the associated vehicle information input by the passenger meets the specific scenario. If the task meets the specific scenario, execute step S290; if the task does not meet the specific scenario, execute step S2B0, that is, notify the driver of the failure prompt message.

[0117] Step S290, confirming that the check-in is successful, so that the server notifies the driver to pick up the vehicle.

[0118] Step S2A0, receiving and displaying a feedback message, wherein the feedback message is used to feedback the pick-up notification result of the associated vehicle.

[0119] Step S2B0, providing corresponding prompt information. Specifically, when the associated travel task in the associated account of the passenger does not meet the specific scenario, the passenger is prompted that there is no task that meets the scenario in the associated account, so as to prompt the passenger to create a corresponding task or input the associated vehicle information called by others. When the associated vehicle information input by the passenger does not have a corresponding associated travel task or the associated travel task does not meet the specific scenario, the passenger is prompted that the notification of the driver has failed, so that the passenger can judge whether the associated vehicle information he / she input is accurate.

[0120] The embodiment of the present invention has the passenger scan the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained meets the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task. Therefore, the embodiment of the present invention can set an identification code in a complex specific scene for the passenger to sign in after arrival, thereby notifying the vehicle to pick up the passenger after arrival, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger meeting, and effectively maintaining the order of the complex specific scene, thereby improving safety.

[0121] Fig.16 FIG. 1 is a flow chart of another interactive method according to an embodiment of the present invention. The interactive method according to an embodiment of the present invention is applied to a server. Fig.16 As shown, the interaction method of the embodiment of the present invention includes the following steps:

[0122] Step S310, obtaining the check-in information of the passenger terminal. The check-in information includes the check-in location and the associated vehicle information. The check-in location is a predetermined location in a specific scene (such as a boarding point or boarding area). The check-in information is obtained by the passenger terminal scanning the identification code set in the specific scene. For the specific check-in process, please refer to Figure 2-Figure 15 Any implementation method shown will not be repeated here.

[0123] Step S320, sending a pick-up reminder message to the vehicle end corresponding to the associated vehicle, so that the vehicle end prompts the driver to go to the pick-up point as soon as possible after receiving the pick-up reminder message. In this embodiment, after the passenger successfully signs in at the passenger end, the server sends a pick-up reminder message to the vehicle end associated with the associated travel task corresponding to the passenger end to notify the driver that the passenger has arrived at the pick-up point, so that the driver can go to the pick-up point as soon as possible to pick up the passenger.

[0124] In an optional implementation, after receiving the pick-up reminder information, the vehicle side can remind the driver to go to the pick-up as soon as possible through voice prompts, pop-up prompts, bubble prompts, message prompts, SMS prompts, or display prompts in the display area of ​​the vehicle-side task execution page. This embodiment does not limit the prompt method.

[0125] Figure 17-Figure 18 Schematic diagram of the vehicle side page of an embodiment of the present invention. Fig.17 As shown, after the vehicle receives the pick-up prompt information, the content displayed on the vehicle-side task execution page 17 includes displaying the pick-up prompt information 171, which is used to remind the driver that "the passenger has arrived at the boarding point, go to pick up the passenger as soon as possible."

[0126] In an optional implementation, the vehicle-side task execution page 17 also includes quick controls for the pick-up reminder information 171, such as a "quick reply" control 172 and a "no reply yet" control 173. In response to the "quick reply" control 172 being triggered, the vehicle-side displays quick reply content 18, and the driver selects one of the replies, which saves time for text or voice input, improves reply efficiency, and realizes quick reply.

[0127] Furthermore, the vehicle-side task execution page 17 also includes other prompt information (such as a relevant time prompt for reaching the boarding point) and an arrival confirmation control, so that the vehicle reports an arrival message after arriving at the boarding point. This embodiment does not limit the display content in the driver-side task execution page, which can be configured according to actual needs, and this embodiment will not be described one by one here.

[0128] In an optional implementation, after sending the pick-up reminder information to the vehicle terminal corresponding to the associated vehicle, the server may also send a feedback message to the passenger terminal, wherein the feedback message is used to feedback the pick-up notification result of the associated vehicle.

[0129] Furthermore, the server is also used to send the associated vehicle information to the corresponding gate in the specific scene, so that the gate opens the gate to release the associated vehicle when the gate scans the associated vehicle. Thus, this embodiment can further control the vehicles to enter the boarding area in an orderly manner through the gate.

[0130] Furthermore, in response to the passenger not getting on the bus within the scheduled time after the passenger successfully signs in, the server sends a pick-up notification message to the vehicle in a predetermined manner. In order to avoid the situation where the vehicle still does not go to the boarding area after receiving the pick-up reminder message or misses the pick-up reminder message, resulting in the passenger not getting on the bus within the scheduled time after the passenger successfully signs in, the server can also send a pick-up notification message to the vehicle in a predetermined manner, such as by calling the driver to strongly remind him / her so that the driver can trigger the pick-up area to pick up the passenger as soon as possible, so as to further improve the user experience and ensure the efficiency of driver-passenger meeting.

[0131] In the embodiment of the present invention, the passenger scans the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained satisfies the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task, and sends a pick-up prompt message to the driver through the server so that the vehicle goes to the boarding area from the parking lot corresponding to the specific scene to pick up the passenger after the passenger arrives at the boarding area. As a result, in a complex specific scene, the embodiment of the present invention can set an identification code for passengers to sign in after they arrive, and realize the notification of the vehicle to pick up the passenger after the passenger arrives, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger encounters, and effectively maintaining the order of complex specific scenes, improving safety.

[0132] Fig.19 is a flow chart of another interactive method according to an embodiment of the present invention. The interactive method according to an embodiment of the present invention is applied to an interactive system, such as Fig.19 As shown, the interaction method of the embodiment of the present invention includes the following steps:

[0133] Step S1: the display screen displays an identification code.

[0134] Step S2: The passenger scans the identification code to execute the check-in and notify the driver to pick him up.

[0135] Step S3, the display screen updates the identification code when the identification code reaches the update condition. The update condition may be that the update control embedded in the display screen is operated, the identification code reaches the update time, or the user's predetermined feedback message or the number of predetermined feedback messages reaches a predetermined value. Optionally, the predetermined feedback message represents the information feedback from the vehicle end that the passenger is not found after driving to the boarding area based on the pick-up notification message.

[0136] Step S4, the passenger terminal responds to the successful scanning of the code and obtains the associated vehicle information. In an optional implementation, after the passenger terminal scans the identification code, it calls the travel service application or the travel service applet to query whether there is a corresponding waiting task in the associated account of the passenger terminal, and in response to the existence of the waiting task in the associated account, obtains the associated vehicle information corresponding to the waiting task. In another optional implementation, in response to the absence of the waiting task in the associated account corresponding to the passenger terminal, a first prompt message is provided. The first prompt message is used to prompt the passenger to provide the associated vehicle information. Thus, the passenger terminal can obtain the associated vehicle information by receiving the associated vehicle information input by the passenger.

[0137] Step S5, the passenger terminal determines that the check-in is successful in response to the associated travel task corresponding to the associated vehicle information meeting the specific scenario, wherein the check-in success is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task.

[0138] Step S6: The server receives the check-in message from the passenger. It should be understood that the check-in message can be obtained after the check-in is completed, or when the passenger calls the relevant travel service application or applet, and this embodiment does not limit this.

[0139] Step S7, the server obtains check-in information, wherein the check-in information includes a check-in location and associated vehicle information, and the check-in location is a predetermined location in a specific scene (eg, a boarding point or boarding area).

[0140] In step S8, the server sends a pick-up reminder message to the vehicle end corresponding to the associated vehicle, so that the vehicle end prompts the driver to go to the pick-up as soon as possible after receiving the pick-up reminder message.

[0141] Step S9, the server sends the associated vehicle information to the corresponding gate in the specific scene, so that the gate opens the gate to release the associated vehicle when scanning the associated vehicle.

[0142] Step S10: the server sends a feedback message to the passenger terminal, wherein the feedback message is used to feedback the pick-up notification result of the associated vehicle.

[0143] Step S11, when the gate detects the associated vehicle, it controls the gate to release it.

[0144] In the embodiment of the present invention, the passenger scans the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained satisfies the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task, and sends a pick-up prompt message to the driver through the server so that the vehicle goes to the boarding area from the parking lot corresponding to the specific scene to pick up the passenger after the passenger arrives at the boarding area. As a result, in a complex specific scene, the embodiment of the present invention can set an identification code for passengers to sign in after they arrive, and realize the notification of the vehicle to pick up the passenger after the passenger arrives, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger encounters, and effectively maintaining the order of complex specific scenes, improving safety.

[0145] Fig. 20 Schematic diagram of an interactive device according to an embodiment of the present invention. The interactive device according to this embodiment is applicable to a passenger terminal, such as Fig. 20 As shown, the interactive device 20 of this embodiment includes a scanning unit 201 , an information acquisition unit 202 and a sign-in unit 203 .

[0146] The scanning unit 201 is configured to scan an identification code set in a specific scene. The information acquisition unit 202 is configured to acquire the associated vehicle information in response to successful code scanning. The check-in unit 203 is configured to determine that the check-in is successful in response to the associated travel task corresponding to the associated vehicle information meeting the specific scene, and the check-in success is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task.

[0147] In an optional implementation, the information acquisition unit 202 is further configured to, in response to the existence of a waiting pick-up task in the associated account corresponding to the passenger terminal, acquire associated vehicle information corresponding to the waiting pick-up task.

[0148] In an optional implementation, the information acquisition unit 202 is further configured to provide a first prompt message in response to the absence of a waiting pick-up task in the associated account corresponding to the passenger terminal, and receive the associated vehicle information input by the passenger. The first prompt message is used to prompt the passenger to provide the associated vehicle information.

[0149] In an optional implementation, the first prompt information includes an information input box, and the information acquisition unit 202 is further configured to acquire the associated vehicle information input by the passenger into the information input box.

[0150] In an optional implementation, the first prompt information includes an information input control, and the information acquisition unit 202 is further configured to acquire the associated vehicle information through text input or voice input in response to the information input control being triggered.

[0151] In an optional implementation, the interactive device 20 of this embodiment also includes a first prompt unit, which is configured to provide a second prompt message in response to the associated vehicle information not being input completely and other controls being triggered, wherein the second prompt message is used to prompt the passenger that the check-in has not been completed.

[0152] In an optional implementation, the interactive device 20 of this embodiment also includes a second prompt unit, which is configured to provide third prompt information in response to the associated vehicle information not having an associated travel task that satisfies the specific scenario, wherein the third prompt information is used to prompt the passenger to input the associated vehicle information.

[0153] In an optional implementation, the interactive device 20 of this embodiment further includes a message receiving unit configured to receive a feedback message, wherein the feedback message is used to feed back a pick-up notification result of the associated vehicle.

[0154] The embodiment of the present invention has the passenger scan the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained meets the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task. Therefore, the embodiment of the present invention can set an identification code in a complex specific scene for the passenger to sign in after arrival, thereby notifying the vehicle to pick up the passenger after arrival, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger meeting, and effectively maintaining the order of the complex specific scene, thereby improving safety.

[0155] Fig.21 Schematic diagram of another interactive device according to an embodiment of the present invention. The interactive device according to this embodiment is applicable to a server, such as Fig.21 As shown, the interaction device 21 of this embodiment includes a check-in information acquiring unit 211 and a first sending unit 212 .

[0156] The check-in information acquisition unit 211 is configured to acquire the check-in information of the passenger terminal, the check-in information including the check-in location and the associated vehicle information, the check-in location is a predetermined location in a specific scene, and the check-in information is acquired by the passenger terminal scanning an identification code set in the specific scene. The first sending unit 212 is configured to send a pick-up reminder message to the vehicle terminal corresponding to the associated vehicle.

[0157] In an optional implementation, the interactive device 21 of this embodiment further includes a second sending unit, which is configured to send the associated vehicle information to a corresponding gate in the specific scene, so that the gate opens the gate to release the associated vehicle when scanning the associated vehicle.

[0158] In an optional implementation, the interactive device 21 of this embodiment further includes a notification unit, which is configured to send a pick-up notification message to the vehicle end in a predetermined manner in response to the passenger not getting on the vehicle within a predetermined time after the passenger end successfully signs in.

[0159] In the embodiment of the present invention, the passenger scans the identification code set in a specific scene, and determines that the passenger has successfully signed in when the associated vehicle information obtained satisfies the specific scene. The successful sign-in is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task, and sends a pick-up prompt message to the driver through the server so that the vehicle goes to the boarding area from the parking lot corresponding to the specific scene to pick up the passenger after the passenger arrives at the boarding area. As a result, in a complex specific scene, the embodiment of the present invention can set an identification code for passengers to sign in after they arrive, and realize the notification of the vehicle to pick up the passenger after the passenger arrives, avoiding the confusion caused by too many vehicles in the scene due to the concentration of vehicles at the pick-up location, improving the efficiency of driver-passenger encounters, and effectively maintaining the order of complex specific scenes, improving safety.

[0160] Fig. 22 Schematic diagram of an electronic device according to an embodiment of the present invention. Fig. 22 As shown, the electronic device 220 is a general data processing device, which includes a general computer hardware structure, which at least includes a processor 221 and a memory 222. The processor 221 and the memory 222 are connected via a bus 223. The memory 222 is suitable for storing instructions or programs executable by the processor 221. The processor 221 can be an independent microprocessor or a collection of one or more microprocessors. Thus, the processor 221 executes the instructions stored in the memory 222, thereby executing the method flow of the embodiment of the present invention as described above to realize the processing of data and the control of other devices. The bus 223 connects the above-mentioned multiple components together, and at the same time connects the above-mentioned components to the display controller 224 and the display device and the input / output (I / O) device 225. The input / output (I / O) device 225 can be a mouse, a keyboard, a modem, a network interface, a touch input device, a somatosensory input device, a printer, and other devices known in the art. Typically, the input / output device 225 is connected to the system through an input / output (I / O) controller 226.

[0161] Those skilled in the art will appreciate that the embodiments of the present application may be provided as methods, devices (equipment) or computer program products. Therefore, the present application may adopt the form of a complete hardware embodiment, a complete software embodiment or an embodiment combining software and hardware. Moreover, the present application may adopt a computer program product implemented on one or more computer-readable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0162] The present application is described with reference to flowcharts of methods, apparatuses (devices) and computer program products according to embodiments of the present application. It should be understood that each process in the flowchart can be implemented by computer program instructions.

[0163] These computer program instructions may be stored in a computer readable memory capable of directing a computer or other programmable data processing device to operate in a specific manner, so that the instructions stored in the computer readable memory produce an article of manufacture including an instruction device that implements the process Figure 1 A function specified in a process or multiple processes.

[0164] These computer program instructions may also be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing device to produce a machine, so that the instructions executed by the processor of the computer or other programmable data processing device produce the instructions for implementing the process Figure 1 A device that specifies functions in a process or multiple processes.

[0165] Another embodiment of the present invention relates to a non-volatile storage medium for storing a computer-readable program, wherein the computer-readable program is used for a computer to execute part or all of the above method embodiments.

[0166] That is, those skilled in the art can understand that all or part of the steps in the above-mentioned embodiment method can be completed by specifying relevant hardware through a program, and the program is stored in a storage medium, including several instructions for a device (which can be a single-chip microcomputer, chip, etc.) or a processor (processor) to execute all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk and other media that can store program codes.

[0167] The above description is only a preferred embodiment of the present application and is not intended to limit the present application. For those skilled in the art, the present application may have various modifications and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims

1. An interactive method, applicable to a passenger terminal, characterized in that: The method comprises: Scan the identification code set in a specific scene; In response to successful code scanning, obtaining associated vehicle information; In response to the associated travel task corresponding to the associated vehicle information satisfying the specific scenario, it is determined that the check-in is successful, and the check-in success is used to indicate that the passenger has reached the boarding area corresponding to the associated travel task.

2. The interactive method according to claim 1, characterized in that: The obtaining of associated vehicle information includes: In response to the existence of a waiting pick-up task in the associated account corresponding to the passenger terminal, associated vehicle information corresponding to the waiting pick-up task is obtained.

3. The interactive method according to claim 1, characterized in that: The obtaining of associated vehicle information includes: In response to the absence of a waiting pick-up task in the associated account corresponding to the passenger terminal, providing first prompt information, wherein the first prompt information is used to prompt the passenger to provide associated vehicle information; Receive the associated vehicle information input by the passenger.

4. The interactive method according to claim 3, characterized in that: The first prompt information includes an information input box, and the associated vehicle information received from the passenger includes: The associated vehicle information input by the passenger into the information input box is obtained.

5. The interactive method according to claim 3, characterized in that: The first prompt information includes an information input control, and the receiving of the associated vehicle information input by the passenger includes: In response to the information input control being triggered, the associated vehicle information is acquired through text input or voice input.

6. The interactive method according to claim 4 or 5, characterized in that: The interaction method further comprises: In response to the associated vehicle information not being input completely and other controls being triggered, second prompt information is provided, where the second prompt information is used to prompt the passenger that the check-in has not been completed.

7. The interactive method according to claim 4 or 5, characterized in that: The interaction method further comprises: In response to the associated vehicle information not having an associated travel task that satisfies the specific scenario, third prompt information is provided, where the third prompt information is used to prompt the passenger to input the associated vehicle information.

8. The interactive method according to claim 1, characterized in that: The method further comprises: A feedback message is received, where the feedback message is used to feed back a pick-up notification result of an associated vehicle.

9. An interactive method, applicable to a server, characterized in that: The method comprises: Obtaining the check-in information of the passenger terminal, the check-in information including the check-in location and associated vehicle information, the check-in location being a predetermined location in a specific scene, and the check-in information being obtained by the passenger terminal scanning an identification code set in the specific scene; Send a pick-up reminder message to the vehicle terminal corresponding to the associated vehicle.

10. The interactive method according to claim 9, characterized in that: The interaction method further comprises: The associated vehicle information is sent to a corresponding gate in the specific scene, so that the gate opens the gate to release the associated vehicle when the gate scans the associated vehicle.

11. The interactive method according to claim 9, characterized in that: The interaction method further comprises: In response to the passenger not getting on the vehicle within a predetermined time after the passenger terminal successfully signs in, a pick-up notification message is sent to the vehicle terminal in a predetermined manner.

12. An interactive system, characterized in that: The interactive system comprises: The passenger terminal is configured to scan the identification code set in a specific scenario, generate and send check-in information, and the check-in information includes the check-in location and associated vehicle information; The server is configured to receive the check-in information and send a pick-up reminder message to a vehicle terminal corresponding to the associated vehicle; The vehicle side is configured to receive the pick-up prompt information so that the vehicle goes to the boarding area to pick up the driver.

13. The interactive system according to claim 12, characterized in that: The interactive system also includes a gate; The server is further configured to send the associated vehicle information to the gate; The gate is configured to open the gate to allow passage when the associated vehicle is scanned.

14. The interactive system according to claim 12, characterized in that: The interactive system further comprises: The display screen located in the specific scene is configured to display and update the identification code.

15. An electronic device comprising a memory and a processor, characterized in that: The memory is used to store one or more computer program instructions, wherein the one or more computer program instructions are executed by the processor to implement the method according to any one of claims 1-11.

16. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the method according to any one of claims 1 to 11 is implemented.

17. A computer program product, characterized in that When the computer program product is run on a computer, the computer is caused to execute the method according to any one of claims 1 to 11.

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