Page display method and device, readable medium, electronic equipment and program product

By displaying different content in the smart object page in response to different trigger operations and providing auxiliary functions, the problem of single content on the smart object page is solved, improving interaction efficiency and user experience.

CN119225890APending Publication Date: 2024-12-31BEIJING YOUZHUJU NETWORK TECH CO LTD
View PDF 0 Cites 0 Cited by

Patent Information

Application Number
CN202411548538.6
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-10-31
Publication Date
2024-12-31

AI Technical Summary

Technical Problem

The display content in the smart object page is relatively single, which makes it impossible to provide personalized help in different scenarios, increasing interaction complexity and reducing interaction efficiency.

Method used

By displaying the identification of smart objects in the page, displaying different smart object pages in response to different triggering operations, personalized scene adaptation is achieved, and auxiliary functions associated with the page are provided to quickly solve problems.

Benefits of technology

It improves interaction efficiency and user experience, enriches the content of the smart object page, reduces frequent interactions with smart objects, and meets the needs of users in different scenarios.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure CN119225890A_ABST
    Figure CN119225890A_ABST
Patent Text Reader

Abstract

A page display method and apparatus, a readable medium, an electronic device and a program product, the method comprising: displaying an identifier for triggering an intelligent object of an intelligent object page in a page, the intelligent object page being at least used for providing an auxiliary function associated with the page; displaying a first intelligent object page in response to a first trigger operation on the identifier of the intelligent object in the page; and in response to a second trigger operation on the identifier of the intelligent object, a second intelligent object page is displayed, and the display content of the first intelligent object page is different from that of the second intelligent object page. Therefore, the display content in the intelligent object page can be changed according to different trigger operations, so that personalized scene adaptation is realized, the requirements of a user in different scenes are met, and the interaction efficiency and the user experience are improved. In addition, the intelligent object page is also used for providing an auxiliary function associated with the page, so that problems in the page can be quickly solved through the auxiliary function, and the interaction efficiency is further improved.
Need to check novelty before this filing date? Find Prior Art

Description

Technical Field

[0001] The present disclosure relates to the field of computer technology, and in particular, to a page display method, device, readable medium, electronic device, and program product. Background Art

[0002] With the development of intelligent technology, intelligent objects are being used more and more widely in various fields. For example, they can be used in content delivery, data analysis, and video creation to help users solve various problems they encounter.

[0003] However, in the related art, after the smart object page of the smart object is triggered, the displayed content in the smart object page is relatively simple, which has great limitations during use. Summary of the invention

[0004] This summary is provided to introduce concepts in a brief form that will be described in detail in the detailed description below. This summary is not intended to identify key features or essential features of the claimed technical solution, nor is it intended to limit the scope of the claimed technical solution.

[0005] In a first aspect, the present disclosure provides a page display method, the page display method comprising: Displaying an identifier of a smart object in a page, wherein the identifier of the smart object is used to trigger a smart object page, wherein the smart object page is used to provide at least an auxiliary function associated with the page through the smart object; In response to a first triggering operation on the identification of the smart object in the page, displaying a first smart object page; In response to a second triggering operation of identifying the smart object in the page, a second smart object page is displayed, wherein the first smart object page and the second smart object page have different display contents.

[0006] In a second aspect, the present disclosure provides a page display device, the page display device comprising: A first display module, configured to display an identifier of a smart object in a page, wherein the identifier of the smart object is used to trigger a smart object page, wherein the smart object page is at least used to provide auxiliary functions associated with the page through the smart object; a second display module, configured to display a first smart object page in response to a first triggering operation on the identification of the smart object in the page; The third display module is used to display a second smart object page in response to a second trigger operation on the identifier of the smart object in the page, wherein the display content of the first smart object page is different from that of the second smart object page.

[0007] In a third aspect, the present disclosure provides a computer-readable medium having a computer program stored thereon, which implements the steps of the method described in the first aspect when the computer program is executed by a processing device.

[0008] In a fourth aspect, the present disclosure provides an electronic device, including: a storage device having a computer program stored thereon; A processing device is used to execute the computer program in the storage device to implement the steps of the method described in the first aspect.

[0009] In a fifth aspect, the present disclosure provides a computer program product, comprising a computer program, which implements the steps of the method described in the first aspect when executed by a processor.

[0010] Through the above technical solution, the identification of the smart object can be displayed in the page, and in response to different triggering operations on the identification of the smart object in the page, the smart object page can be displayed, and different display contents can be displayed in the smart object page. As a result, the display content in the smart object page can be changed according to different triggering operations, and personalized scene adaptation is achieved to meet the needs of users in different scenes, thereby improving interaction efficiency and user experience. In addition, since the smart object page can also be used to provide auxiliary functions associated with the page, on the one hand, the display content in the smart object page can be enriched, and on the other hand, the problems in the page can be quickly solved through the auxiliary functions without frequent interaction with the smart object, further improving interaction efficiency and user experience.

[0011] Other features and advantages of the present disclosure will be described in detail in the following detailed description. BRIEF DESCRIPTION OF THE DRAWINGS

[0012] The above and other features, advantages and aspects of the embodiments of the present disclosure will become more apparent with reference to the following detailed description in conjunction with the accompanying drawings. Throughout the drawings, the same or similar reference numerals represent the same or similar elements. It should be understood that the drawings are schematic and the originals and elements are not necessarily drawn to scale. In the drawings: Figure 1 is a flow chart of a page display method according to an exemplary embodiment of the present disclosure; Figure 2 is a schematic diagram of a first smart object page according to an exemplary embodiment of the present disclosure; Figure 3 is a schematic diagram of a second smart object page according to an exemplary embodiment of the present disclosure; Figure 4 is a schematic diagram showing a method of creating a new session with a smart object according to an exemplary embodiment of the present disclosure; Figure 5 is a schematic diagram showing a method of triggering display of historical conversation content with a smart object according to an exemplary embodiment of the present disclosure; Figure 6 is a schematic diagram showing a method of triggering display of historical conversation content according to an exemplary embodiment of the present disclosure; Figure 7 is a schematic diagram showing a triggering display of historical conversation contents with a smart object and a human customer service according to an exemplary embodiment of the present disclosure; Figure 8 is a schematic diagram showing a method of triggering the display of function introduction information and / or operation tutorial information of a smart object according to an exemplary embodiment of the present disclosure; Fig. 9 is a structural block diagram of a page display device according to an exemplary embodiment of the present disclosure; Fig.10 It is a schematic structural diagram of an electronic device according to an exemplary embodiment of the present disclosure. DETAILED DESCRIPTION

[0013] Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the present disclosure are shown in the accompanying drawings, it should be understood that the present disclosure can be implemented in various forms and should not be construed as being limited to the embodiments described herein, which are instead provided for a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are only for exemplary purposes and are not intended to limit the scope of protection of the present disclosure.

[0014] It should be understood that the various steps described in the method embodiments of the present disclosure may be performed in different orders and / or in parallel. In addition, the method embodiments may include additional steps and / or omit the steps shown. The scope of the present disclosure is not limited in this respect.

[0015] The term "including" and its variations used herein are open inclusions, i.e., "including but not limited to". The term "based on" means "based at least in part on". The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one additional embodiment"; the term "some embodiments" means "at least some embodiments". The relevant definitions of other terms will be given in the following description.

[0016] It should be noted that the concepts such as "first" and "second" mentioned in the present disclosure are only used to distinguish different devices, modules or units, and are not used to limit the order or interdependence of the functions performed by these devices, modules or units.

[0017] It should be noted that the modifications of "one" and "plurality" mentioned in the present disclosure are illustrative rather than restrictive, and those skilled in the art should understand that unless otherwise clearly indicated in the context, it should be understood as "one or more".

[0018] The names of the messages or information exchanged between multiple devices in the embodiments of the present disclosure are only used for illustrative purposes and are not used to limit the scope of these messages or information.

[0019] It is understandable that before using the technical solutions disclosed in the embodiments of the present disclosure, the types, scope of use, usage scenarios, etc. of the personal information involved in the present disclosure should be informed to the user and the user's authorization should be obtained in an appropriate manner in accordance with relevant laws and regulations.

[0020] For example, in response to receiving an active request from a user, a prompt message is sent to the user to clearly prompt the user that the operation requested to be performed will require obtaining and using the user's personal information. Thus, the user can autonomously choose whether to provide personal information to software or hardware such as an electronic device, application, server, or storage medium that performs the operation of the technical solution of the present disclosure according to the prompt message.

[0021] As an optional but non-limiting implementation, in response to receiving an active request from the user, the prompt information may be sent to the user in the form of a pop-up window, in which the prompt information may be presented in text form. In addition, the pop-up window may also carry a selection control for the user to choose "agree" or "disagree" to provide personal information to the electronic device.

[0022] It is understandable that the above notification and the process of obtaining user authorization are merely illustrative and do not constitute a limitation on the implementation of the present disclosure. Other methods that meet the relevant laws and regulations may also be applied to the implementation of the present disclosure.

[0023] At the same time, it is understandable that the data involved in this technical solution (including but not limited to the data itself, the acquisition or use of the data) shall comply with the requirements of relevant laws, regulations and relevant provisions.

[0024] As mentioned in the background technology, smart objects can be used in different fields. For example, they can be embedded in a page, so that when the smart object is triggered, the smart object page can be displayed, allowing users to interact with the smart object through the smart object page to solve various problems encountered by users in the page.

[0025] However, in the related art, the display content in the smart object page is relatively simple, generally only displaying input controls for interacting with the smart object, such as a text input box. Therefore, when solving problems through smart objects, it is necessary to frequently use input controls to interact with the smart object, thereby increasing the complexity of the interaction.

[0026] In addition, since the content displayed in the smart object page is consistent when the user triggers the smart object page on different pages or at different function module entrances (generally input controls for interacting with the smart object), it is impossible to provide personalized help based on the user's current specific situation. On the one hand, this increases the complexity of the interaction, and on the other hand, it reduces the efficiency of the interaction.

[0027] In view of this, the present disclosure provides a page display method, device, readable medium, electronic device and program product to solve the above technical problems.

[0028] The embodiments of the present disclosure are further explained below with reference to the accompanying drawings.

[0029] Figure 1 is a flow chart of a page display method according to an exemplary embodiment of the present disclosure, referring to Figure 1 , the page display method may include the following steps: S101: Displaying a smart object identifier in a page, the smart object identifier is used to trigger a smart object page, and the smart object page is at least used to provide auxiliary functions associated with the page through the smart object.

[0030] In this embodiment, the smart object page is a page that integrates the smart object. Through the smart object page, the user can interact with the integrated smart object, such as having a conversation with the smart object. The page can be a content display page in an application, or a content display page in a browser, or of course other pages, and the present disclosure embodiment does not impose any restrictions on this. For example, in a content delivery scenario, the page can be a page in a content delivery platform that is used for users to browse, manage and / or deliver content. For example, it can be the main page that the user sees first after logging into the content delivery platform, or it can be an operation page of different functional modules in the content delivery platform, etc.

[0031] In this embodiment, the auxiliary functions associated with the page can be used to characterize the functions used to solve page problems, which can be determined based on the displayed content in the page, or based on the core functions of the page. Of course, they can also be determined based on other content, such as tools frequently used by users in the page. The present embodiment does not impose any restrictions on this. For example, when the content delivery platform includes a content generation module and a content delivery module, the smart object page in the content generation module can display auxiliary functions related to content generation, such as auxiliary functions such as content optimization and / or content creation. The smart object page in the content delivery module can display auxiliary functions related to content delivery, such as auxiliary functions such as content delivery and / or delivery analysis.

[0032] In this embodiment, the auxiliary function associated with the page may include one or more, and the embodiment of the present disclosure does not impose any restrictions on this. When the auxiliary function associated with the page includes more than one, all the auxiliary functions associated with the page may be displayed in the smart object page, or some of the auxiliary functions associated with the page may be displayed. When some of the auxiliary functions associated with the page are displayed in the smart object page, the frequency of use of the auxiliary functions by users may be periodically counted, and then the auxiliary functions whose frequency of use is greater than or equal to the preset frequency of use are displayed in the smart object page.

[0033] S102: In response to a first triggering operation of identifying a smart object in a page, display a first smart object page.

[0034] In this embodiment, the triggering operation on the identification of the smart object may be a click operation on the identification of the smart object, or a sliding operation on the identification of the smart object. Of course, it may also refer to performing other operations on the identification of the smart object, and the present disclosed embodiment does not impose any restrictions on this.

[0035] S103: In response to a second triggering operation on the identification of the smart object in the page, display a second smart object page, wherein the display contents of the first smart object page and the second smart object page are different.

[0036] In this embodiment, the page in S103 and the page in S102 may be the same page or different pages. When the page in S103 and the page in S102 are the same page, when different users trigger the display of the smart object page, the display content matching the user is displayed on the smart object page according to the user's operation record and / or operation habits in the page, so that when different users trigger the display of the smart object page, the content can be displayed in the smart object page in a targeted manner, thereby meeting the personalized needs of the users, allowing the users to solve problems more conveniently and quickly through the display content in the smart object page, thereby improving the interaction efficiency and user experience.

[0037] When the page in S103 and the page in S102 are different pages, it can be that when any user triggers the display of the first smart object page and the second smart object page, according to the display content and / or page functions in different pages, the display content associated with the display content and / or page functions in the pages are displayed on the first smart object page and the second smart object page, so that when the user triggers the display of the smart object page on different pages, the content can be displayed in the smart object page in a targeted manner, so that the display content in the smart object page can be personalized for the scene adaptation, which can effectively help the user solve the problem of the page or the scene, and further improve the interaction efficiency and user experience.

[0038] Through the above technical solution, the identification of the smart object can be displayed in the page, and in response to different triggering operations on the identification of the smart object in the page, the smart object page can be displayed, and different display contents can be displayed in the smart object page. As a result, the display content in the smart object page can be changed according to different triggering operations, and personalized scene adaptation is achieved to meet the needs of users in different scenes, thereby improving interaction efficiency and user experience. In addition, since the smart object page can also be used to provide auxiliary functions associated with the page, on the one hand, the display content in the smart object page can be enriched, and on the other hand, the problems in the page can be quickly solved through the auxiliary functions without frequent interaction with the smart object, further improving interaction efficiency and user experience.

[0039] To facilitate understanding of the page display method provided by the present disclosure, possible implementation methods in the present disclosure are described below.

[0040] In a possible manner, the page may include a first page and a second page. Accordingly, in response to a first trigger operation of identifying a smart object in the page, displaying the first smart object page may include: In response to a first triggering operation on an identification of a smart object in a first page, displaying a first smart object page; Accordingly, in response to a second triggering operation of identifying a smart object in a page, displaying a second smart object page may include: In response to a second triggering operation of identification of a smart object in a second page, a second smart object page is displayed.

[0041] In this embodiment, the first page and the second page may be operation pages of different functional modules, or pages for displaying different contents in the same functional module, and the disclosed embodiment does not impose any restrictions on this. For example, the first page may be an operation page of a content generation module in a content delivery platform, and the second page may be an operation page of a content delivery module in a content delivery platform. Alternatively, the first page may be a page for displaying content materials in a content generation module, and the second page may be a page for generating content in a content generation module.

[0042] For example, continuing to refer to the above example, when the content generation module in the content delivery platform is clicked, the content generation page can be displayed, wherein the logo of the smart object is displayed in the content generation page. When the logo of the smart object is clicked, the first smart object page is displayed, and the first content can be displayed in the first smart object page. For example, the auxiliary functions associated with the content generation page can be displayed in the first smart object page, for example, auxiliary functions such as "content query", "content cleaning" and "content optimization" can be displayed. Figure 2 When the content delivery module in the content delivery platform is clicked, a content delivery page may be displayed, wherein the smart object logo is displayed in the content delivery page. When the smart object logo is clicked, a second smart object page is displayed, and the second content may be displayed in the second smart object page. For example, auxiliary functions associated with the content delivery page may be displayed in the second smart object page, such as auxiliary functions such as "analysis assistant" and "delivery progress query", such as Figure 3 shown.

[0043] It should be understood that the first content displayed in the first smart object page and the second content displayed in the second smart object page are only for illustrative purposes and do not constitute a limitation to the solution. In a possible manner, the first content displayed in the first smart object page may also be content related to the content generation page, such as introduction information of the functional module in the content generation page. Similarly, the second content displayed in the second smart object page may also be content related to the content delivery page, such as introduction information of the functional module in the content delivery page.

[0044] Through the above method, when the user triggers the display of a smart object page in different pages, different content can be displayed in the smart object page, so that the displayed content in the smart object page can be personalized for the scene, which can effectively help the user solve the problem of the page or the scene, and further improve the interaction efficiency and user experience.

[0045] In a possible manner, the first smart object page displays a first auxiliary function associated with the first page and / or a first text information for user selection, and the second smart object page displays a second auxiliary function associated with the second page and / or a second text information for user selection; wherein the first auxiliary function is different from the second auxiliary function, and / or the first text information is different from the second text information.

[0046] For example, continuing to refer to the above example, the first text information can be displayed in the lower area of ​​the auxiliary function displayed on the first smart object page, for example, text information such as "query videos with high running volume" and / or "view the generated last week..." can be displayed, such as Figure 2 The second text information may be displayed in the lower area of ​​the auxiliary function displayed on the second smart object page, for example, text information such as "instruction manual" and / or "how to deliver content" may be displayed. Figure 3 shown.

[0047] In this embodiment, the text information is a natural language text used for a user to quickly communicate with a smart object. The text information can be dynamically changing or fixed, and the disclosed embodiment does not impose any restrictions on this. When the text information changes dynamically, the conversation content between the user and the smart object can be periodically counted and analyzed, and then common problems in the conversation content can be extracted and displayed in the form of natural language on the smart object page.

[0048] In the above manner, the auxiliary functions and text information displayed on the smart object page can help users quickly interact with the smart object, thereby improving the interaction efficiency between users and the smart object. In addition, since the auxiliary functions and / or text information displayed on different smart object pages are different, the personalized needs of users can be met in a targeted manner, allowing users to solve problems more conveniently and quickly through the auxiliary functions and / or text information on the smart object page, further improving the interaction efficiency and user experience.

[0049] In a possible manner, displaying a first smart object page in response to a first trigger operation on identification of a smart object in a page may include: displaying the first smart object page in response to a first trigger operation on identification of a smart object in a page by a first user; displaying a second smart object page in response to a second trigger operation on identification of a smart object in a page may include: displaying the second smart object page in response to a second trigger operation on identification of a smart object in the page by a second user.

[0050] For example, referring to the above example, the content generation page displays the logo of the smart object. When user A clicks the logo of the smart object, the smart object page is displayed, and auxiliary functions such as "content query" and "content optimization" can be displayed on the smart object page. When user B clicks the logo of the smart object, the smart object page is displayed, and auxiliary functions such as "content generation" and "content query" can be displayed on the smart object page.

[0051] Through the above method, when different users trigger the display of the smart object page, different auxiliary functions can be displayed on the smart object page, thereby specifically meeting the personalized needs of users, allowing users to solve problems more conveniently and quickly through the auxiliary functions in the smart object page, further improving interaction efficiency and user experience.

[0052] In a possible manner, the first smart object page and the second smart object page are further used to provide a conversation function with the smart object, and a first control is displayed in the first smart object page and the second smart object page, and the first control is used to trigger a new conversation with the smart object. Accordingly, the page display method may further include: In any of the first smart object page and the second smart object page, in response to a trigger operation on the first control, historical session content with the smart object is cleared, a new session with the smart object is created, and display content when any page is first triggered is displayed.

[0053] In this embodiment, the conversation function of the smart object refers to the function that the smart object can understand and generate human language, so as to communicate and interact with the user. When using the conversation function, the user and the smart object can have a conversation in the form of voice, text, or other forms, and the present embodiment does not impose any restrictions on this.

[0054] For example, a text input box for conversing with the smart object can be displayed in the bottom area of ​​the first smart object page, and a first control "new chat" can be displayed above the text input box. After the user enters the conversation content in the text input box, the conversation content can be sent to other display areas in the first smart object page for display, and the smart object can generate corresponding reply content based on the conversation content and display it in the first smart object page. When the user triggers the first control "new chat" by clicking or other operations, the conversation content in the first smart object page can be cleared, a new conversation with the smart object can be created, and the display content when the first smart object page is first triggered can be displayed, such as Figure 4 shown.

[0055] It should be understood that in this embodiment, triggering a new session with a smart object by means of a control is only for illustrative purposes and is not intended to limit the pairing scheme. In a possible manner, a new session with a smart object may also be triggered by means of a session. For example, a new session may be triggered by voice input of "start a new session" or by a user inputting a natural language prompt text such as "start a new session" in a text input box.

[0056] In the above manner, a first control for triggering a new conversation with a smart object can be displayed on the smart object page, so that a new conversation with the smart object can be quickly started by triggering the first control. In addition, after triggering the first control, by clearing the historical conversation content, the historical conversation content can be prevented from affecting the contextual understanding of the current conversation, thereby ensuring the accuracy and relevance of the new conversation. In addition, after triggering the first control, by displaying the display content when the smart object page is first triggered, a consistent and familiar interactive environment can be provided for the user, which helps to reduce the user's learning cost and enable the user to adapt to the operation mode of the smart object more quickly. Further, since the smart object page can display auxiliary functions and / or text information for the user to select when the smart object page is first triggered, by re-displaying these initial contents after triggering the first control, the user can quickly use these initial contents again, thereby improving the interaction efficiency.

[0057] In a possible manner, the first smart object page and the second smart object page are further used to provide a conversation function with the smart object, and a second control is displayed in the first smart object page and the second smart object page, and the second control is at least used to trigger the display of historical conversation content with the smart object. Accordingly, the page display method may also include: In the first smart object page or the second smart object page, in response to a triggering operation on the second control, at least historical conversation content with the smart object is displayed.

[0058] For example, continuing to refer to the above example, a second control "History" can be displayed above the text input box. When the user triggers the second control "History" by clicking or other operations, the historical conversation content with the smart object is displayed, such as Figure 5 When any historical conversation content is clicked, the historical conversation content can be displayed on the first smart object page, such as Figure 6 shown.

[0059] It should be understood that in this embodiment, triggering the display of historical conversation content with the smart object by means of a control is only an illustrative explanation and is not a limitation of the paired solution. In a possible manner, the display of historical conversation content with the smart object can also be triggered by means of a conversation. For example, the display of historical conversation content with the smart object can be triggered by voice input of "show historical conversation content" or by the user entering a natural language prompt text such as "historical conversation content" in a text input box.

[0060] Through the above method, a second control for triggering the display of historical conversation content with the smart object can be displayed on the smart object page. Thus, by triggering the second control, the historical conversation content with the smart object can be quickly displayed, so that the user can quickly review the previous conversation content when needed. On the one hand, the user can better understand the conversation content, and on the other hand, it can provide a reference when the user needs to solve similar problems as before, thereby improving the user's problem-solving efficiency and further improving the user experience.

[0061] In a possible manner, the first smart object page and the second smart object page are further used to provide a conversation function with an artificial customer service, and the second control is used to trigger and display the historical conversation content with the smart object and the artificial customer service. Accordingly, in response to the triggering operation of the second control, at least the historical conversation content with the smart object is displayed, which may include: In response to the triggering operation on the second control, the first historical conversation content with the smart object is categorized and displayed, and the second historical conversation content with the manual customer service is categorized and displayed.

[0062] For example, continuing to refer to the above example, when the second control "history" is triggered by clicking or other operations, the session content viewing panel can be displayed, and the session content viewing panel can display a first viewing control "xx smart assistant" for viewing the first historical session content, and a second viewing control "manual customer service" for viewing the second historical session content. When the user triggers the first viewing control "xx smart assistant" by clicking or other operations, the first historical session content is displayed, and when the user triggers the second viewing control "manual customer service" by clicking or other operations, the second historical session content is displayed. Figure 7 shown.

[0063] In this embodiment, when using the conversation function of the manual customer service, the user and the manual customer service may have a conversation in the form of voice or text, or in other forms, and the present disclosed embodiment does not impose any restrictions on this.

[0064] In this embodiment, when using the conversation function with the human customer service, a control for conversing with the human customer service can be pre-set, so that by triggering the control, the user can have a conversation with the human customer service. Alternatively, when using the conversation function of the smart object, the conversation function of the human customer service can be triggered by prompt information input by the user, for example, by voice input of "human customer service" or by the user inputting a natural language prompt text such as "human customer service" in a text input box.

[0065] Through the above method, a second control for triggering the display of historical conversation content with the smart object and manual customer service can be displayed on the smart object page. Therefore, by triggering the second control, the historical conversation content between the smart object and the manual customer service can be quickly displayed, so that the user can quickly review the previous conversation content when needed. On the one hand, the user can better understand the conversation content, and on the other hand, it can provide a reference when the user needs to solve similar problems as before, thereby improving the user's problem-solving efficiency and further improving the user experience.

[0066] In a possible manner, a third control is displayed in the first smart object page and the second smart object page, and the third control is used to trigger the display of function introduction information and / or operation tutorial information of the smart object. Accordingly, the page display method may further include: In the first smart object page or the second smart object page, in response to a triggering operation on the third control, function introduction information and / or operation tutorial information of the smart object is displayed.

[0067] In this embodiment, the function explanation information and / or operation tutorial information may be displayed in the form of pictures, text, or video, and of course may be displayed in other forms, and the present embodiment does not impose any limitations on this.

[0068] For example, Figure 8 As shown, a third control "Help" can be displayed above the text input box on the first smart object page. When the user triggers the third control "Help" by clicking or sliding, a selection page can be displayed. The selection page can display a fourth control "View Function Introduction" for triggering the function introduction information of the smart object and a fifth control "View Operation Tutorial" for triggering the operation tutorial information of the smart object. When the fifth control "View Operation Tutorial" is triggered by clicking or sliding, one or more operation tutorial videos can be displayed on the first smart object page.

[0069] Through the above method, a third control for viewing the function introduction information and / or operation tutorial information of the smart object can be displayed on the smart object page. By triggering the third control, the function introduction information and / or operation tutorial information of the smart object can be quickly displayed, thereby helping users to better understand and master the operation methods of the smart object, making the smart object easier to use and further improving the user experience.

[0070] Based on the same concept, the embodiment of the present disclosure also provides a page display device, such as Fig. 9 As shown, the page display device 900 may include: A first display module 901 is used to display the identifier of the smart object in the page, the identifier of the smart object is used to trigger the smart object page, and the smart object page is at least used to provide auxiliary functions associated with the page through the smart object; A second display module 902, configured to display a first smart object page in response to a first triggering operation on an identification of a smart object in the page; The third display module 903 is used to display a second smart object page in response to a second trigger operation on the identification of the smart object in the page, wherein the display contents of the first smart object page and the second smart object page are different.

[0071] Through the above-mentioned page display device 900, the identification of the smart object can be displayed in the page, and the smart object page can be displayed in response to different trigger operations on the identification of the smart object in the page, and different display contents can be displayed in the smart object page. As a result, the display content in the smart object page can be changed according to different trigger operations, and personalized scene adaptation is achieved to meet the needs of users in different scenes, thereby improving interaction efficiency and user experience. In addition, since the smart object page can also be used to provide auxiliary functions associated with the page, on the one hand, the display content in the smart object page can be enriched, and on the other hand, the problems in the page can be quickly solved through the auxiliary functions without frequent interaction with the smart object, further improving interaction efficiency and user experience.

[0072] In a possible manner, the page may include a first page and a second page. Accordingly, the second display module 902 can be used to display the first smart object page in response to a first trigger operation for identifying the smart object in the first page, and the third display module 903 can be used to display the second smart object page in response to a second trigger operation for identifying the smart object in the second page.

[0073] In a possible manner, the first smart object page displays a first auxiliary function associated with the first page and / or a first text information for user selection, and the second smart object page displays a second auxiliary function associated with the second page and / or a second text information for user selection, wherein the first auxiliary function is different from the second auxiliary function, and / or the first text information is different from the second text information.

[0074] In a possible manner, the second display module 902 can be used to display a first smart object page in response to a first trigger operation of a first user identifying a smart object in a page; the third display module 903 can be used to display a second smart object page in response to a second trigger operation of a second user identifying a smart object in a page.

[0075] In a possible manner, the first smart object page and the second smart object page are further used to provide a conversation function with the smart object, and a first control is displayed in the first smart object page and the second smart object page, and the first control is used to trigger a new conversation with the smart object. Accordingly, the page display device 900 may further include: The fourth display module is used to clear the historical session content with the smart object, create a new session with the smart object, and display the display content when either page is triggered for the first time in response to the triggering operation of the first control in either the first smart object page or the second smart object page.

[0076] In a possible manner, the first smart object page and the second smart object page are further used to provide a conversation function with the smart object, and a second control is displayed in the first smart object page and the second smart object page, and the second control is at least used to trigger the display of historical conversation content with the smart object. Accordingly, the page display device 900 may also include: The fifth display module is used to display at least the historical conversation content with the smart object in the first smart object page or the second smart object page in response to the triggering operation of the second control.

[0077] In a possible manner, the first smart object page and the second smart object page are also used to provide a conversation function with human customer service, and the second control is used to trigger the display of historical conversation content with the smart object and human customer service. Accordingly, the fifth display module can also be used to classify and display the first historical conversation content with the smart object and the second historical conversation content with the human customer service in response to the triggering operation of the second control.

[0078] In a possible manner, a third control is displayed in the first smart object page and the second smart object page, and the third control is used to trigger the display of function introduction information and / or operation tutorial information of the smart object. Accordingly, the page display device 900 may also include: The sixth display module is used to display the function introduction information and / or operation tutorial information of the smart object in the first smart object page or the second smart object page in response to the triggering operation of the third control.

[0079] Based on the same concept, an embodiment of the present disclosure further provides a computer-readable medium on which a computer program is stored. When the computer program is executed by a processing device, the steps of any of the above-mentioned page display methods are implemented.

[0080] Based on the same concept, the present disclosure also provides an electronic device, which may include: a storage device having a computer program stored thereon; The processing device is used to execute the computer program in the storage device to implement the steps of any of the above-mentioned page display methods.

[0081] Based on the same concept, an embodiment of the present disclosure further provides a computer program product, including a computer program, which implements the steps of any of the above-mentioned page display methods when executed by a processor.

[0082] Reference below Fig.10 , which shows a schematic diagram of the structure of an electronic device 1000 suitable for implementing the embodiment of the present disclosure. The terminal device in the embodiment of the present disclosure may include but is not limited to mobile terminals such as mobile phones, laptop computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), vehicle terminals (such as vehicle navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Fig.10 The electronic device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0083] like Fig.10 As shown, the electronic device 1000 may include a processing device (e.g., a central processing unit, a graphics processing unit, etc.) 1001, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 1002 or a program loaded from a storage device 1008 to a random access memory (RAM) 1003. In the RAM 1003, various programs and data required for the operation of the electronic device 1000 are also stored. The processing device 1001, the ROM 1002, and the RAM 1003 are connected to each other via a bus 1004. An input / output (I / O) interface 1005 is also connected to the bus 1004.

[0084] Typically, the following devices may be connected to the I / O interface 1005: an input device 1006 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 1007 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 1008 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 1009. The communication device 1009 may allow the electronic device 1000 to communicate with other devices wirelessly or by wire to exchange data. Although Fig.10 The electronic device 1000 is shown with various devices, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead.

[0085] In particular, according to an embodiment of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a non-transitory computer-readable medium, and the computer program contains program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication device 1009, or installed from a storage device 1008, or installed from a ROM 1002. When the computer program is executed by the processing device 1001, the above-mentioned functions defined in the method of the embodiment of the present disclosure are executed.

[0086] It should be noted that the computer-readable medium mentioned above in the present disclosure may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, device or device. In the present disclosure, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, which carries a computer-readable program code. This propagated data signal may take a variety of forms, including but not limited to an electromagnetic signal, an optical signal, or any suitable combination of the above. Computer readable signal media may also be any computer readable medium other than computer readable storage media, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any appropriate medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0087] In some embodiments, any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol) can be used for communication, and can be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an ad hoc peer-to-peer network), as well as any currently known or future developed network.

[0088] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0089] The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device: displays the identification of the smart object in the page, the identification of the smart object is used to trigger the smart object page, and the smart object page is at least used to provide auxiliary functions associated with the page through the smart object; displays a first smart object page in response to a first trigger operation on the identification of the smart object in the page; displays a second smart object page in response to a second trigger operation on the identification of the smart object in the page, wherein the display content of the first smart object page is different from that of the second smart object page.

[0090] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages ​​or a combination thereof, including, but not limited to, object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0091] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some implementations as replacements, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0092] The modules involved in the embodiments described in the present disclosure may be implemented by software or hardware, wherein the name of a module does not, in some cases, limit the module itself.

[0093] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0094] In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, device, or equipment. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or device, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0095] The above description is only a preferred embodiment of the present disclosure and an explanation of the technical principles used. Those skilled in the art should understand that the scope of disclosure involved in the present disclosure is not limited to the technical solutions formed by a specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosed concept. For example, the above features are replaced with the technical features with similar functions disclosed in the present disclosure (but not limited to) by each other to form a technical solution.

[0096] In addition, although each operation is described in a specific order, this should not be understood as requiring these operations to be performed in the specific order shown or in a sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous. Similarly, although some specific implementation details are included in the above discussion, these should not be interpreted as limiting the scope of the present disclosure. Some features described in the context of a separate embodiment can also be implemented in a single embodiment in combination. On the contrary, the various features described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable sub-combination mode.

[0097] Although the subject matter has been described in language specific to structural features and / or method logic actions, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or actions described above. On the contrary, the specific features and actions described above are merely example forms of implementing the claims. Regarding the device in the above embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.

Claims

1. A page display method, characterized in that: The page display method comprises: Displaying an identifier of a smart object in a page, wherein the identifier of the smart object is used to trigger a smart object page, wherein the smart object page is used to provide at least an auxiliary function associated with the page through the smart object; In response to a first triggering operation on the identification of the smart object in the page, displaying a first smart object page; In response to a second triggering operation of the identification of the smart object in the page, a second smart object page is displayed, wherein the display content of the first smart object page is different from that of the second smart object page.

2. The page display method according to claim 1, characterized in that: The page includes a first page and a second page, and in response to a first trigger operation on an identification of the smart object in the page, displaying the first smart object page includes: In response to a first triggering operation on the identification of the smart object in the first page, displaying a first smart object page; The step of displaying a second smart object page in response to a second triggering operation on the identification of the smart object in the page comprises: In response to a second triggering operation of the identification of the smart object in the second page, a second smart object page is displayed.

3. The page display method according to claim 2, characterized in that: The first smart object page displays a first auxiliary function associated with the first page and / or a first text information for user selection, and the second smart object page displays a second auxiliary function associated with the second page and / or a second text information for user selection; The first auxiliary function is different from the second auxiliary function, and / or the first text information is different from the second text information.

4. The page display method according to claim 1, characterized in that: The step of displaying a first smart object page in response to a first triggering operation of identifying the smart object in the page comprises: In response to a first triggering operation of a first user on an identification of the smart object in the page, displaying a first smart object page; The step of displaying a second smart object page in response to a second triggering operation on the identification of the smart object in the page comprises: In response to a second triggering operation of a second user on the identification of the smart object in the page, a second smart object page is displayed.

5. The page display method according to claim 1, characterized in that: The first smart object page and the second smart object page are further used to provide a conversation function with the smart object, and a first control is displayed in the first smart object page and the second smart object page, and the first control is used to trigger a new conversation with the smart object. The page display method also includes: In any page of the first smart object page and the second smart object page, in response to a trigger operation on the first control, historical session content with the smart object is cleared, a new session with the smart object is created, and display content when any page is triggered for the first time is displayed.

6. The page display method according to any one of claims 1 to 5, characterized in that: The first smart object page and the second smart object page are further used to provide a conversation function with the smart object, and a second control is displayed in the first smart object page and the second smart object page, and the second control is at least used to trigger the display of historical conversation content with the smart object. The page display method also includes: In the first smart object page or the second smart object page, in response to a triggering operation on the second control, at least historical conversation content with the smart object is displayed.

7. The page display method according to claim 6, characterized in that: The first smart object page and the second smart object page are further used to provide a conversation function with an artificial customer service, and the second control is used to trigger and display the historical conversation content with the smart object and the artificial customer service, and the response to the triggering operation of the second control at least displays the historical conversation content with the smart object, including: In response to the triggering operation on the second control, the first historical conversation content with the smart object is categorized and displayed, and the second historical conversation content with the manual customer service is categorized and displayed.

8. The page display method according to any one of claims 1 to 5, characterized in that: The first smart object page and the second smart object page display a third control, and the third control is used to trigger the display of function introduction information and / or operation tutorial information of the smart object. The page display method also includes: In the first smart object page or the second smart object page, in response to a triggering operation on the third control, function introduction information and / or operation tutorial information of the smart object is displayed.

9. A page display device, characterized in that: The page display device comprises: A first display module, configured to display an identifier of a smart object in a page, wherein the identifier of the smart object is used to trigger a smart object page, wherein the smart object page is at least used to provide auxiliary functions associated with the page through the smart object; a second display module, configured to display a first smart object page in response to a first triggering operation on the identification of the smart object in the page; The third display module is used to display a second smart object page in response to a second trigger operation on the identifier of the smart object in the page, wherein the display content of the first smart object page is different from that of the second smart object page.

10. A computer readable medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processing device, the steps of the method according to any one of claims 1 to 8 are implemented.

11. An electronic device, characterized in that: include: a storage device having a computer program stored thereon; A processing device, configured to execute the computer program in the storage device to implement the steps of the method according to any one of claims 1 to 8.

12. A computer program product, comprising a computer program, characterized in that When the computer program is executed by a processor, the steps of the method according to any one of claims 1 to 8 are implemented.