Intelligent online tourism service system

Abstract

The invention discloses an intelligent online tourism service system, and relates to the technical field of smart tourism, the intelligent online tourism service system comprises an intelligent central management and control platform, and the intelligent central management and control platform is connected with a target scenic spot module, a route planning module, a flow prediction module and a mobile terminal module; the target scenic spot module comprises a scenic spot information unit, a scenic spot position information unit and a scenic spot ticket information unit which are respectively used for acquiring scenic spot information, position information and ticket information of a scenic spot; the route planning module is used for intelligently planning touring routes of passengers; the flow prediction module comprises a traffic flow prediction unit and a people flow prediction unit which are respectively used for providing real-time traffic flow and people flow dynamic analysis data. And the mobile terminal module is used for establishing information connection between the passenger mobile terminal and the intelligent central management and control platform.

Description

Technical Field

[0001] The present invention relates to the technical field of smart tourism, and in particular to an intelligent online tourism service system. Background Art

[0002] With the advent of the big data era and the sustained, stable and rapid development of the national economy, residents' income has steadily increased, and people's pursuit and demand for intelligent tourism has also been upgraded. The demand for tourism tends to be more personalized and convenient. Smart tourism refers to the application of new generation network information technology and equipment to fully and accurately perceive and apply various tourism information content in a timely manner, and then complete the intelligent system of tourism services, tourism management, and tourism experience, simplifying travel with the help of passengers' mobile terminal devices, so that passengers can form a more reasonable.

[0003] In the existing technology, the planning methods of scenic spots and attractions mostly rely on experience and reference, and are too dependent on the subjective judgment of professional technicians, lacking the support of data analysis. In addition, for scenic spots and attractions with dense crowds during holidays or festivals, there will generally be peak traffic periods, which weakens the tourists' travel experience. On the other hand, tourists are unfamiliar with the location information of scenic spots and attractions and it is difficult to determine their own location and the location of attractions due to the cumbersome electronic maps. To solve these problems, an intelligent online tourism service system is now provided. Summary of the invention

[0004] In order to solve the above technical problems, the purpose of the present invention is to provide an intelligent online travel service system.

[0005] The purpose of the present invention can be achieved through the following technical solutions: an intelligent online tourism service system, including an intelligent central control platform, wherein the intelligent central control platform is connected with a target scenic spot module, a route planning module, a traffic prediction module, and a mobile terminal module; The target scenic spot module is used to obtain scenic spot information, location information and ticket information of the scenic spot; The target scenic spot module includes a scenic spot information unit, a scenic spot location information unit, and a scenic spot ticket information unit; The process of obtaining scenic spot information by the scenic spot information unit includes: Tourist attraction information can be uploaded by tourists and scenic area managers. After tourists upload the tourist attraction information materials and the scenic area managers review and approve them, they can be published. The scenic spot information unit sets the upload port of the scenic spot information material; The upload ports for scenic spot information materials include the passenger upload port and the management personnel upload port; The process of uploading scenic spot information materials through the passenger upload port includes: Passengers provide scenic spot information materials through the passenger upload port; The scenic spot information unit receives the scenic spot information materials provided by the tourists and classifies and stores them according to different types of materials; The process of uploading scenic spot information materials through the administrator upload port includes: The scenic area is divided into scenic spot areas, and different scenic spot areas have different requirements for uploading scenic spot information materials; Divide management personnel according to scenic area; Classify the management personnel of the divided scenic spots into different levels; The scenic spot information materials received by the management personnel include: scenic spot information materials officially released by the scenic spot or uploaded by tourists; The management personnel classify the received scenic spot information materials according to the division of scenic spot areas, and send the classified scenic spot information materials to the corresponding scenic spot areas, and the highest-level scenic spot management personnel in the scenic spot areas will distribute the tasks; The highest-level scenic spot manager will distribute the received scenic spot information materials to tasks, and the task distribution instructions will be sent to each scenic spot manager; The process of obtaining location information by the scenic spot location information unit includes: The scenic spot location information unit combines with the intelligent central control platform to obtain the location and map information of the target scenic spot, and obtains the location and map information of the scenic spots included in the scenic spot by conducting a real-scene survey of the scenic spot; The scenic spot location information unit provides a personalized map for the traveler based on the acquired location and map information of the scenic spot and the scenic spots contained in the scenic spot; The contents of the personalized map include: Personalized maps only show the paths between scenic spots, and only show key location information of scenic spots and attractions; The process of obtaining ticket information by the scenic spot ticket information unit includes: The ticket information source of the target scenic spot obtained by the scenic spot ticket information unit includes the scenic spot online ticket purchase channel and the scenic spot offline ticket purchase channel; Ticket information includes: passenger identity information, number of passengers, and time of sightseeing; The route planning module is used to intelligently plan the tourist route of passengers; The planned tour routes include but are not limited to the tour routes from tourists to scenic spots and the tour routes from scenic spots to scenic spots; The process of planning a tourist route to a scenic spot includes: The route planning module queries passengers’ travel information through the intelligent central control platform; Passenger travel information includes: origin, destination, departure time, arrival time, and means of transportation; If the query shows that the passenger's chosen means of transportation is driving, the passenger manually inputs the starting point, destination, departure time, and arrival time, and the route planning module provides the passenger with at least one travel route from the starting point to the destination, and the travel route must be between the departure time and the arrival time input by the passenger; If the query finds that the passenger's chosen mode of transportation is other than driving, obtain the passenger's travel ticket purchase information and automatically obtain the starting point, destination, departure time, and arrival time; The process of planning a tour route from scenic area to scenic spot includes: For passengers who travel by car, the route planning module obtains the location information of the passengers in real time and updates the provided tour route in real time according to the update of the location information; For passengers who do not drive, the route planning module obtains the location information of the passengers in real time, and provides reasonable sightseeing routes for the passengers based on the updated location information and the nearby transportation tools; The traffic prediction module is used to provide real-time traffic dynamic analysis data; The flow prediction module includes a vehicle flow prediction unit and a pedestrian flow prediction unit; The process of the traffic flow prediction unit providing real-time traffic flow dynamic analysis data includes: The traffic flow prediction unit obtains the sightseeing route planned for the passenger by the route planning module; Obtain monitoring information of traffic sections near the target scenic spot, count the number of vehicles passing through in a fixed time period based on the monitoring information, and combine all monitoring information of nearby traffic sections to analyze the time it takes for passengers to reach the destination by choosing this traffic section; The process of providing real-time dynamic analysis data of human traffic flow by the human traffic flow prediction unit includes: Acquire ticket information according to the scenic spot ticket information unit included in the target scenic spot module; The statistics are collected from the ticket information of the scenic spot's online ticket purchase channels and the scenic spot's offline ticket purchase channels. The passenger flow is counted based on the number of passengers and the scenic spot's visiting time included in the ticket information, and then the number of passengers at the scenic spot and the scenic spot's visiting time is analyzed; At the same time, a threshold of the flow of people is set, which is the maximum flow of people that the scenic area or scenic spot can accommodate; When the flow of people exceeds the set flow threshold, the flow prediction unit will feed back the analysis results to the intelligent central control platform, and then close the scenic spot's online ticket purchase channels and offline ticket purchase channels; The process of establishing information connection between the passenger mobile terminal and the intelligent central control platform by the mobile terminal module includes: For scenic spot information units, passengers obtain scenic spot information through mobile terminal modules; Set up tourist attraction information to be presented to passengers on mobile terminal modules in the form of AR or online explanations; After the passenger selects and confirms the scenic spot information that needs to be explained, he or she can receive the introduction of the corresponding type of scenic spot information through the mobile terminal module; For the scenic spot location information unit, the passenger obtains the location information of the scenic spot and scenic spot through the mobile terminal module, and the passenger's own geographical location information is displayed on the mobile terminal module; The process of displaying the passenger's geographic location information on the mobile terminal module includes: The mobile terminal module receives the personalized map generated by the scenic spot location information unit; The mobile terminal module opens the passenger location permission to obtain the passenger's geographical location information. At the same time, the intelligent central management and control platform obtains the plan map of scenic spots and attractions through the target scenic spot module; The mobile terminal module compares the acquired plan map with the personalized map, generates the geographical location information of the passenger in the personalized map according to the geographical location information of the passenger in the plan map, and displays it in the personalized map of the mobile terminal module; For the scenic spot ticket information unit, the mobile terminal module receives the ticket information of the target scenic spot obtained by the scenic spot ticket information unit, corresponds the ticket information purchased by the passenger to the scenic spot in the personalized map, and displays the ticket information including the passenger's tour time in the personalized map; For the traffic flow prediction unit, the mobile terminal module will mark the congested road section in red and display it on the personalized map; For the crowd flow prediction unit, the mobile terminal module will mark the scenic spots and attractions that exceed the crowd flow threshold in red and display them in the personalized map.

[0006] Compared with the prior art, the beneficial effects of the present invention are: on the one hand, the traffic flow and the passenger flow are analyzed and predicted respectively by the traffic prediction module, and the analysis and prediction results are fed back to the passengers, thereby increasing the multiple options for the passengers to travel; On the other hand, by combining the mobile terminal module with the target scenic spot module, the passenger location information is synchronized to the personalized map, which simplifies the problem of passengers having difficulty determining their own location and the location of the scenic spots due to cumbersome or slow updating maps of scenic spots and attractions. BRIEF DESCRIPTION OF THE DRAWINGS

[0007] Figure 1 It is the principle diagram of the present invention; DETAILED DESCRIPTION

[0008] like Figure 1 As shown, an intelligent online tourism service system includes an intelligent central control platform, wherein the intelligent central control platform is connected to a target scenic spot module, a route planning module, a traffic prediction module, and a mobile terminal module; The target scenic spot module is used to obtain scenic spot information, location information and ticket information of the scenic spot; The target scenic spot module includes a scenic spot information unit, a scenic spot location information unit, and a scenic spot ticket information unit; The scenic spot information unit is used to introduce the scenic spot information included in the scenic spot; Attraction information includes: attraction introduction, attraction pictures, attraction videos, etc.; Tourist attraction information can be uploaded by tourists and scenic area managers. After tourists upload the tourist attraction information materials and the scenic area managers review and approve them, they can be published. The scenic spot information unit sets the upload port of the scenic spot information material; The upload ports for scenic spot information materials include the passenger upload port and the management personnel upload port; The process of uploading scenic spot information materials through the passenger upload port includes: Passengers upload scenic spot information materials to the scenic spot information unit backend through the passenger upload port. The scenic spot information materials include pictures, videos, documents, music and other types; The scenic spot information unit classifies the scenic spot information materials uploaded by tourists according to the uploaded types, which is convenient for material management. At the same time, the classified scenic spot information materials are uploaded to the intelligent central management and control platform for archiving, backup and storage; The process of uploading scenic spot information materials through the administrator upload port includes: For scenic spots with a large area, the scenic spots are divided into different areas, and different areas have different requirements for uploading scenic spot information; Scenic area managers also divide scenic spots according to the division of scenic area areas, and are identified as first scenic spot managers, second scenic spot managers, etc.; At the same time, scenic spot management personnel are divided into levels, including the same level, superiors, and subordinates; The scenic area management personnel receive the scenic spot information materials officially released by the scenic area or the scenic spot information materials uploaded by the tourists to the scenic spot information unit backstage; The scenic area manager classifies the received scenic spot information materials according to the division of the scenic spot area, and sends the classified scenic spot information materials to the highest level of scenic spot managers of the corresponding scenic spot; The highest level of scenic spot management personnel distributes tasks based on the classified scenic spot information materials received, and the task distribution instructions are sent to each scenic spot management personnel, and the scenic spot management personnel release the scenic spot information corresponding to the area they are responsible for; The division of scenic area managers and scenic spot managers is conducive to the upload management of scenic spot information materials, effectively preventing the disorder and confusion of scenic spot information materials. At the same time, some scenic spot information materials come from tourists, which improves the authenticity of the scenic spot information. The scenic spot location information unit is used to obtain the scenic spot location information and scenic spot location information of the target scenic spot; The process of obtaining the scenic spot location information and scenic spot location information of the target scenic spot includes: The scenic spot location information unit combines with the intelligent central control platform to obtain the location and map information of the target scenic spot, and conducts a real-scene survey of the scenic spot to obtain the location and map information of the scenic spots included in the scenic spot; The scenic spot location information unit provides a personalized map for the traveler based on the acquired location and map information of the scenic spot and the scenic spots contained in the scenic spot; The content and generation process of personalized maps include: Obtain map information of scenic spots and attractions to generate more concise personalized maps. The personalized maps only show the paths between attractions and only display key location information of scenic spots and attractions, such as ticket offices, parking lots, toilets, entrances and exits of attractions, etc. The concise personalized maps make it easy for passengers to find the paths and key locations between attractions in a timely and accurate manner; The scenic spot ticket information unit is used to obtain the ticket information of the target scenic spot; The ticket information source of the scenic spot ticket information unit includes the scenic spot online ticket purchase channel and the scenic spot offline ticket purchase channel; Ticket information includes: passenger identity information, number of passengers, and time of sightseeing; The route planning module is used to intelligently plan the tourist route of passengers; The planned tour routes include but are not limited to the tour routes from tourists to scenic spots and the tour routes from scenic spots to scenic spots; The process of planning a tourist route to a scenic spot includes: The route planning module queries passengers’ travel information through the intelligent central control platform; Passenger travel information includes: origin, destination, departure time, arrival time, and means of transportation; Means of transportation include: driving, high-speed rail, airplane, etc.; If the query shows that the passenger's chosen mode of transportation is driving, the passenger will manually enter the starting point, destination, departure time, and arrival time; The route planning module provides passengers with at least one travel route from the starting point to the destination, and the travel route must be between the departure time and arrival time entered by the passenger; If the query finds that the passenger's chosen mode of transportation is other than driving, obtain the passenger's travel ticket purchase information and automatically obtain the starting point, destination, departure time, and arrival time; The process of planning a tour route from scenic area to scenic spot includes: For passengers who travel by car, the route planning module obtains the location information of the passengers in real time and updates the provided tour route in real time according to the update of the location information; For passengers who do not drive, the route planning module obtains the location information of the passengers in real time, and provides reasonable sightseeing routes for the passengers based on the updated location information and the nearby transportation tools; Transportation includes: bus, subway, shared bicycle, etc. The traffic prediction module is used to provide real-time traffic dynamic analysis data; The traffic prediction module includes a vehicle flow prediction unit and a pedestrian flow prediction unit; The vehicle flow prediction unit is used to provide real-time vehicle flow dynamic analysis data; The process of the traffic flow prediction unit providing real-time traffic flow dynamic analysis data includes: The traffic flow prediction unit obtains the sightseeing route planned for the passenger by the route planning module; For passengers who travel by car, the traffic flow prediction unit counts the traffic flow information of the time period and traffic section corresponding to the tour route selected by the passenger; The process of the traffic flow prediction unit counting traffic flow information includes: Obtain monitoring information of traffic sections near the target scenic spot, count the number of vehicles passing through in a fixed time period based on the monitoring information, and combine all monitoring information of nearby traffic sections to analyze the time it takes for passengers to reach the destination by choosing this traffic section; By default, all vehicles on the traffic sections near the target scenic spot are passengers whose destination is the scenic spot and who choose to drive as their travel mode; If the analysis result of the traffic flow prediction unit shows that the time consumed is long, that is, the traffic section is determined to be a congested traffic section, and the traffic flow prediction unit will feed back the analysis result to the passenger. The passenger can know the time consumed to pass through the traffic section in advance based on the analysis data, and then choose whether to continue to travel along the tour route; The crowd flow prediction unit is used to provide real-time dynamic analysis data of crowd flow; The process of providing real-time dynamic analysis data of human traffic flow by the human traffic flow prediction unit includes: Acquire ticket information according to the scenic spot ticket information unit included in the target scenic spot module; Predict the flow of people in scenic spots and attractions based on the passenger identity information, passenger number, and tourist attraction time included in the ticket information; The process of the crowd flow prediction unit counting crowd flow information includes: The statistics are collected from the ticket information of the scenic spot's online ticket purchase channels and the scenic spot's offline ticket purchase channels. The passenger flow is counted based on the number of passengers and the scenic spot's visiting time included in the ticket information, and the number of passengers at the scenic spot and the scenic spot's visiting time is analyzed. The analysis results are fed back to the passengers. According to the analysis results, the passengers can learn about the passenger flow of the scenic spot for which they have purchased tickets in advance, and then change the visiting time in advance within the specified time, so as to avoid the passenger flow and visit. At the same time, a threshold of the flow of people is set, which is the maximum flow of people that the scenic area or scenic spot can accommodate; When the flow of people exceeds the set flow threshold, the flow prediction unit will feed back the analysis results to the intelligent central control platform, and the intelligent central control platform will close the scenic spot's online ticket purchase channels and the scenic spot's offline ticket purchase channels; The mobile terminal module is used to establish an information connection between the passenger mobile terminal and the intelligent central control platform; The mobile terminal module establishes information connection with the target scenic spot module through the intelligent central control platform; For scenic spot information units, passengers obtain scenic spot information through mobile terminal modules; Set up tourist attraction information to be presented to passengers on mobile terminal modules in the form of AR or online explanations; After passengers select and confirm the scenic spot information that needs to be explained, they can receive the introduction of the corresponding type of scenic spot information through the mobile terminal module, which not only meets the passengers' expectations for understanding the scenic spot information, but also reduces the explanation cost of scenic spots and scenic spots. Scenic spots and scenic spots no longer need to be equipped with professional explanation machines or explanation personnel; For the scenic spot location information unit, the passenger obtains the location information of the scenic spot and scenic spot through the mobile terminal module, and the passenger's own geographical location information is displayed on the mobile terminal module; The mobile terminal module establishes information connection with the scenic spot information unit through the intelligent central control platform, and then obtains the location information of the scenic spot and scenic spot; The process of displaying the passenger's geographic location information on the mobile terminal module includes: The mobile terminal module receives the personalized map generated by the scenic spot location information unit; The mobile terminal module opens the passenger location permission to obtain the passenger's geographical location information. At the same time, the intelligent central management and control platform obtains the plan map of scenic spots and attractions through the target scenic spot module; The mobile terminal module compares the acquired planar map with the personalized map, generates the geographical location information of the passenger in the personalized map according to the geographical location information of the passenger in the planar map, and displays it in the personalized map of the mobile terminal module, which simplifies the inconvenience caused by the cumbersome scenic area and scenic spot maps. At the same time, the passenger's position in the personalized map changes with the passenger's movement, which helps the passenger to combine the map with the actual position; For the scenic spot ticket information unit, the mobile terminal module receives the ticket information of the target scenic spot obtained by the scenic spot ticket information unit, and corresponds the ticket information purchased by the passenger to the scenic spot in the personalized map; At the same time, the ticket information including the tourist time is displayed on the personalized map, which makes it easier for tourists to reach the scenic spot where they purchased the ticket and avoids tourists missing the tourist time. Furthermore, the mobile terminal module establishes an information connection with the traffic prediction module through the intelligent central control platform; For the traffic flow prediction unit, the mobile terminal module will mark the congested road section in red and display it on the personalized map; For the crowd flow prediction unit, the mobile terminal module will mark the scenic spots and attractions that exceed the crowd flow threshold in red and display them in the personalized map.

[0009] The above embodiments are only used to illustrate the technical method of the present invention rather than to limit it. Although the present invention has been described in detail with reference to the preferred embodiments, those skilled in the art should understand that the technical method of the present invention may be modified or replaced by equivalents without departing from the spirit and scope of the technical method of the present invention.

Claims

1. An intelligent online tourism service system, including an intelligent central control platform, characterized in that: The intelligent central control platform is connected to a target scenic spot module, a route planning module, a traffic prediction module, and a mobile terminal module; The target scenic spot module includes a scenic spot information unit, a scenic spot location information unit, and a scenic spot ticket information unit, which are respectively used to obtain scenic spot information, location information, and ticket information of the scenic spot; The route planning module is used to intelligently plan the tourist route of passengers; The traffic prediction module is used to provide real-time traffic dynamic analysis data; The traffic prediction module includes a vehicle flow prediction unit and a pedestrian flow prediction unit, which are used to provide real-time dynamic analysis data of vehicle flow and pedestrian flow respectively; The mobile terminal module is used to establish an information connection between the passenger mobile terminal and the intelligent central management and control platform.

2. According to claim 1, an intelligent online travel service system is characterized in that: The scenic spot information unit includes a passenger upload port and a manager upload port; The passenger upload port is used for passengers to upload scenic spot information materials, and the scenic spot information materials uploaded by passengers are classified and stored according to different types of materials; The manager upload port is used for the manager to manage the uploaded scenic spot information materials, and the manager will receive the scenic spot information materials and classify the scenic spot information materials according to the scenic spot area, and send the classified scenic spot information materials to the corresponding scenic spot area, and the corresponding manager of the scenic spot area will distribute the tasks.

3. The intelligent online travel service system according to claim 1, characterized in that: The process of obtaining the location information by the scenic spot location information unit includes: By conducting a real-life survey of the scenic area, the location and map information of the scenic spots in the scenic area can be obtained; The scenic spot location information unit generates a personalized map by acquiring the locations and map information of the scenic spots included in the scenic spot.

4. The intelligent online travel service system according to claim 1, characterized in that: The process of the scenic spot ticket information unit acquiring ticket information includes: The ticket information sources obtained by the scenic spot ticket information unit include the scenic spot's online ticket purchase channels and the scenic spot's offline ticket purchase channels.

5. The intelligent online travel service system according to claim 1, characterized in that: The process of intelligently planning the tourist route by the route planning module includes: The route planning module queries passengers’ travel information through the intelligent central control platform; Passenger travel information includes: origin, destination, departure time, arrival time, and means of transportation; If the query shows that the passenger's chosen means of transportation is driving, the passenger manually enters the starting point, destination, departure time, and arrival time, and the route planning module provides the passenger with at least one travel route from the starting point to the destination, and the travel route must be between the departure time and the arrival time entered by the passenger; If it is found that the means of transportation selected by the passenger is other than driving, the passenger's travel ticket purchase information is obtained, and the starting point, destination, departure time, and arrival time are automatically obtained.

6. The intelligent online travel service system according to claim 1, characterized in that: The process of the vehicle flow prediction unit providing real-time vehicle flow dynamic analysis data includes: The traffic flow prediction unit obtains the tour route provided by the route planning module; For passengers who travel by car, the traffic flow prediction unit counts the traffic flow information of the corresponding time period and traffic section of the tour route; Obtain monitoring information of traffic sections near the target scenic spot, count the number of vehicles passing through within a fixed time period based on the monitoring information, and combine all monitoring information of nearby traffic sections to analyze the time it takes for passengers to reach their destination by choosing this traffic section.

7. The intelligent online travel service system according to claim 1, characterized in that: The process of providing real-time dynamic analysis data of human flow by the human flow prediction unit includes: The statistical source is the ticket information of the scenic spot's online ticket purchase channels and the scenic spot's offline ticket purchase channels. The passenger flow statistics are conducted based on the number of passengers and the scenic spot's visiting time included in the ticket information, and then the number of passengers at the scenic spot and the scenic spot's visiting time are analyzed; At the same time, set the traffic threshold; When the number of tourists exceeds the set flow threshold, the flow prediction unit will close the scenic spot's online and offline ticket purchasing channels through feedback.

8. The intelligent online travel service system according to claim 1, characterized in that: The process of establishing the information connection between the passenger mobile terminal and the intelligent central control platform by the mobile terminal module includes: For scenic spot information units, tourists can obtain scenic spot information through mobile terminal modules in the form of AR or online explanations; For the scenic spot location information unit, the traveler obtains a personalized map of the scenic spots included in the scenic spot through the mobile terminal module, and the traveler's geographical location is presented in the personalized map; For the scenic spot ticket information unit, the traveler matches the ticket information with the personalized map of the scenic spots included in the scenic spot through the mobile terminal module, and the traveler's visiting time is presented in the personalized map.

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