Code scanning interaction method and device of self-service terminal and medium

Abstract

The invention discloses a code scanning interaction method and device for a self-service terminal and a medium, and the method comprises the following steps: creating an interaction two-dimensional code, and outputting the interaction two-dimensional code according to the condition of a user at the self-service terminal; remote interaction operation is executed according to the interaction two-dimensional code; according to the invention, the service handling function of the self-service terminal can be transferred to the mobile phone terminal according to the selection of the user, and the user can perform corresponding service operation on the mobile phone terminal and obtain the response result of the completion of the service operation on the self-service terminal, so that the flexibility and convenience of the service of the self-service terminal are improved.

Description

Technical Field

[0001] The present invention relates to the technical field of self-service terminals, and in particular to a code scanning interaction method, device and medium of a self-service terminal. Background Art

[0002] At present, self-service terminals usually require users to handle business on site, such as standing in front of the self-service terminal to select and handle business, and users are also required to wait at the self-service terminal during the business handling period; in this case, some users will give up using the self-service terminal and go to the manual window because of the long waiting time, and some users do not understand the operation of the self-service terminal, resulting in slow business handling progress and low efficiency, which affects the user experience. Summary of the invention

[0003] The object of the present invention is to provide a code scanning interaction method, device and medium for a self-service terminal, thereby solving all or one of the above-mentioned problems existing in the prior art.

[0004] To achieve the above purpose, the specific technical solutions of the present invention are as follows: In one aspect, the present invention provides a code scanning interaction method for a self-service terminal, comprising the following steps: Creating an interactive QR code, and outputting the interactive QR code according to the user situation at the self-service terminal; A remote interactive operation is performed according to the interactive QR code.

[0005] In one embodiment, the interactive QR code is a QR code used to jump to a user-side application after scanning.

[0006] In one embodiment, outputting the interactive QR code according to the user situation at the self-service terminal includes: Detecting whether there is a user at the self-service terminal; If it exists, the self-service terminal is called to output the interactive QR code.

[0007] In one embodiment, performing a remote interactive operation according to the interactive QR code includes: In response to the user scanning the interactive QR code, the self-service terminal receives scan feedback information, and the user terminal jumps to the self-service operation interface; In response to the self-service terminal receiving the code scanning feedback information, the remote interactive operation is performed.

[0008] In one embodiment, the remote interactive operation includes: In response to the user performing a printing service on the self-service operation interface of the user terminal, the printing module of the self-service terminal is called to print a file according to the printing service of the user terminal.

[0009] In one embodiment, the remote interactive operation includes: In response to the user performing an account query operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to output and display account information according to the login account of the user terminal.

[0010] In one embodiment, the remote interactive operation includes: In response to the user performing a card transaction operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to prompt the user to insert the interactive card.

[0011] In one embodiment, the remote interactive operation includes: In response to the user performing a certificate interaction operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to prompt the user to perform certificate sensing.

[0012] On the other hand, the present invention also provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the code scanning interaction method of the self-service terminal are implemented.

[0013] On the other hand, the present invention further provides a computer device, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus; wherein: The memory is used to store computer programs; The processor is used to execute the steps of the code scanning interaction method of the self-service terminal by running the program stored in the memory.

[0014] The beneficial effects of the technical solution of the present invention are: 1. The code scanning interaction method of the self-service terminal described in the present invention can transfer the business processing function of the self-service terminal to the mobile phone according to the user's choice. The user can perform corresponding business operations on the mobile phone and obtain the response result of the business operation completion on the self-service terminal, which improves the flexibility and convenience of the self-service terminal service.

[0015] 2. The computer-readable storage medium described in the present invention can realize the storage of the code scanning interaction method of the self-service terminal described in the present invention. The computer-readable storage medium described in the present invention also effectively improves the operability of the code scanning interaction method of the self-service terminal.

[0016] 3. The computer device described in the present invention can store and execute the computer-readable storage medium, thereby realizing the code scanning interaction method of the self-service terminal described in the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0018] Figure 1 1 is a flowchart of the code scanning interaction method of the self-service terminal according to Embodiment 1 of the present invention; Figure 2 is a schematic diagram of the structure of the computer device described in Example 3 of the present invention; The symbols in the accompanying drawings are explained as follows: 1501, processor; 1502, communication interface; 1503, memory; 1504, communication bus. DETAILED DESCRIPTION

[0019] The preferred embodiments of the present invention are described in detail below in conjunction with the accompanying drawings so that the advantages and features of the present invention can be more easily understood by those skilled in the art, thereby making a clearer and more definite definition of the protection scope of the present invention.

[0020] In the description of the present invention, it should be noted that the embodiments described in the present invention are only part of the embodiments of the present invention, rather than all of the embodiments; based on the embodiments in the present invention, all other embodiments obtained by ordinary technicians in the field without making creative work are within the scope of protection of the present invention.

[0021] The terms "first", "second", etc. in the specification and claims of this article and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of this article described here can be implemented in an order other than those illustrated or described here. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, device, product or equipment that includes a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or equipment. Example 1

[0022] This embodiment provides a code scanning interaction method for a self-service terminal, such as Figure 1 As shown, the following steps are included: S100, creating an interactive QR code, and outputting the interactive QR code according to the user situation at the self-service terminal; S200: Execute a remote interactive operation according to the interactive QR code.

[0023] In one embodiment, the interactive QR code is a QR code used to jump to a user-side application after scanning.

[0024] In one embodiment, outputting the interactive QR code according to the user situation at the self-service terminal includes: Detecting whether there is a user at the self-service terminal; If it exists, the self-service terminal is called to output the interactive QR code.

[0025] In one embodiment, performing a remote interactive operation according to the interactive QR code includes: In response to the user scanning the interactive QR code, the self-service terminal receives scan feedback information, and the user terminal jumps to the self-service operation interface; In response to the self-service terminal receiving the code scanning feedback information, the remote interactive operation is performed.

[0026] In one embodiment, the remote interactive operation includes: In response to the user performing a printing service on the self-service operation interface of the user terminal, the printing module of the self-service terminal is called to print a file according to the printing service of the user terminal.

[0027] In one embodiment, the remote interactive operation includes: In response to the user performing an account query operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to output and display account information according to the login account of the user terminal.

[0028] In one embodiment, the remote interactive operation includes: In response to the user performing a card transaction operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to prompt the user to insert the interactive card.

[0029] In one embodiment, the remote interactive operation includes: In response to the user performing a certificate interaction operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to prompt the user to perform certificate sensing. Example 2

[0030] This embodiment provides a computer-readable storage medium, including: The storage medium is used to store computer software instructions used to implement the code scanning interaction method of the self-service terminal described in the above-mentioned embodiment 1, which includes a program for executing the above-mentioned program set for the code scanning interaction method of the self-service terminal; specifically, the executable program can be built into the electronic device of embodiment 3, so that the electronic device can implement the code scanning interaction method of the self-service terminal described in embodiment 1 by executing the built-in executable program.

[0031] In addition, the computer-readable storage medium of this embodiment may adopt any combination of one or more computer-readable storage media, wherein the computer-readable storage medium includes electrical, optical, electromagnetic, infrared or semiconductor systems, devices or components, or any combination thereof. Example 3

[0032] This embodiment provides an electronic device, such as Figure 2 As shown, the electronic device may include: a processor 1501 , a communication interface 1502 , a memory 1503 and a communication bus 1504 , wherein the processor 1501 , the communication interface 1502 , and the memory 1503 communicate with each other via the communication bus 1504 .

[0033] Memory 1503, used for storing computer programs; The processor 1501 is used to implement the steps of the code scanning interaction method of the self-service terminal described in the above embodiment 1 when executing the computer program stored in the memory 1503.

[0034] As an embodiment of the present invention, the communication bus mentioned in the above terminal can be a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus. The communication bus can be divided into an address bus, a data bus, a control bus, etc. For ease of representation, Figure 2 Only one thick line is used in the diagram, but this does not mean that there is only one bus or only one type of bus.

[0035] As an implementation mode of the present invention, the communication interface is used for communication between the above-mentioned terminal and other devices.

[0036] As an embodiment of the present invention, the memory may include a random access memory (RAM) or a non-volatile memory, such as at least one disk memory. Optionally, the memory may also be at least one storage device located away from the aforementioned processor.

[0037] As an embodiment of the present invention, the above-mentioned processor can be a general-purpose processor, including a central processing unit (CPU), a network processor (NP), etc.; it can also be a digital signal processor (DSP), an application specific integrated circuit (ASIC), a field programmable gate array (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components.

[0038] Different from the existing technology, the scanning interaction method, device and medium of a self-service terminal of the present application can transfer the business processing function of the self-service terminal to the mobile phone according to the user's choice. The user can perform corresponding business operations on the mobile phone and obtain the response result of the business operation completion on the self-service terminal, which improves the flexibility and convenience of the self-service terminal service.

[0039] It should be understood that in the various embodiments of this document, the size of the serial numbers of the above-mentioned processes does not mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiments of this document.

[0040] It should also be understood that in the embodiments of this article, the term "and / or" is only a description of the association relationship of the associated objects, indicating that three relationships may exist. For example, A and / or B can represent: A exists alone, A and B exist at the same time, and B exists alone. In addition, the character " / " in this article generally indicates that the associated objects before and after are in an "or" relationship.

[0041] Those of ordinary skill in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of the two. In order to clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of this article.

[0042] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the systems, devices and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0043] In the several embodiments provided herein, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic, for example, the division of the units is only a logical function division, and there may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, or can be electrical, mechanical or other forms of connection.

[0044] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the embodiments of this article.

[0045] In addition, each functional unit in each embodiment of this invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit may be implemented in the form of hardware or in the form of software functional unit.

[0046] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of this article is essentially or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of this article. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk and other media that can store program codes.

[0047] The above descriptions are merely embodiments of the present invention and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made using the contents of the present invention specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present invention.

Claims

1. A code scanning interaction method for a self-service terminal, characterized in that: The following steps are involved: Creating an interactive QR code, and outputting the interactive QR code according to the user situation at the self-service terminal; A remote interactive operation is performed according to the interactive QR code.

2. A code scanning interaction method for a self-service terminal according to claim 1, characterized in that: The interactive QR code is a QR code used to jump to the user-side application after scanning.

3. The code scanning interaction method of a self-service terminal according to claim 1, characterized in that: Outputting the interactive QR code according to the user situation at the self-service terminal includes: Detecting whether there is a user at the self-service terminal; If it exists, the self-service terminal is called to output the interactive QR code.

4. The code scanning interaction method of a self-service terminal according to claim 1, characterized in that: The performing of the remote interactive operation according to the interactive two-dimensional code comprises: In response to the user scanning the interactive QR code, the self-service terminal receives scan feedback information, and the user terminal jumps to the self-service operation interface; In response to the self-service terminal receiving the code scanning feedback information, the remote interactive operation is performed.

5. A code scanning interaction method for a self-service terminal according to claim 4, characterized in that: The remote interactive operation includes: In response to the user performing a printing service on the self-service operation interface of the user terminal, the printing module of the self-service terminal is called to print a file according to the printing service of the user terminal.

6. A code scanning interaction method for a self-service terminal according to claim 4, characterized in that: The remote interactive operation includes: In response to the user performing an account query operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to output and display account information according to the login account of the user terminal.

7. A code scanning interaction method for a self-service terminal according to claim 4, characterized in that: The remote interactive operation includes: In response to the user performing a card transaction operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to prompt the user to insert the interactive card.

8. The code scanning interaction method of a self-service terminal according to claim 4, characterized in that: The remote interactive operation includes: In response to the user performing a certificate interaction operation on the self-service operation interface of the user terminal, the display screen of the self-service terminal is called to prompt the user to perform certificate sensing.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by the processor, the steps of the code scanning interaction method of the self-service terminal of any one of claims 1 to 8 are implemented.

10. A computer device, characterized in that: It includes a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other through the communication bus; wherein: The memory is used to store computer programs; The processor is used to execute the steps of the code scanning interaction method of the self-service terminal in any one of claims 1 to 8 by running the program stored in the memory.

Images