Vehicle pick-up service reservation processing method, system, equipment and medium
By obtaining user booking requests and matching page display methods, the long data collection and configuration cycle caused by top-up and ordering of vehicle pick-up services in third-party service platforms is solved, reducing user complaint rates and improving user experience.
Patent Information
- Application Number
- CN202411305742.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-09-19
- Publication Date
- 2025-01-07
AI Technical Summary
The vehicle pick-up service of the target service provider is topped on the reservation page of the third-party service platform and the vehicle pick-up service of the target service provider is ordered on behalf of the target service provider. This leads to the problem of the time spent on user data collection and the long employee configuration cycle for newly created accounts.
By obtaining the car ordering request of the target user, the target pickup product is determined based on the user's enterprise information and level information, and the page display method is matched from the preset rule base based on the travel budget information to display the target pickup product, including determining whether the user belongs to the VP black List, extended whitelist or VP whitelist to determine the order of display of products.
It solves the problem of user data collection time taken by the top of the vehicle pick-up service during VP-level reservation and the long configuration cycle caused by the non-VP-level subscription, reducing the user complaint rate and improving the user experience.
Smart Images

Figure CN119272904A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of Internet car booking products, and in particular to a booking processing method, system, device and medium for a vehicle pick-up service. Background Art
[0002] Many companies rely on the vehicle pick-up and drop-off services provided by various service providers such as Uber, Didi Chuxing, TuoTu E-Travel, Sunshine Travel, and Ctrip to ensure that employees arrive at their destinations from the airport or train station. In addition, companies also conduct corresponding standard control when employees use cars for business trips, thereby regulating employees' car use behavior. When the vehicle pick-up and drop-off service of service provider A is the best in the pick-up and drop-off service production line, the company expects managers to book the vehicle pick-up and drop-off service of service provider A. On the booking page of the third-party service platform, the vehicle pick-up and drop-off products of different service providers are usually displayed to users in order from low to high prices. If the price of the vehicle pick-up and drop-off service of service provider A is much higher than that of other service providers, it will be ranked lower on the booking page, resulting in complaints from managers and users due to poor service quality after booking other low-priced service providers.
[0003] At present, the booking processing system corresponding to the third-party service platform only supports the vehicle pick-up and drop-off services configured by the enterprise. Some enterprises only support VP-level managers to use the vehicle pick-up and drop-off services of service provider A. Ordinary employee secretaries can book the vehicle pick-up and drop-off services of service provider A on behalf of the VP without violating the difference standard control.
[0004] In the prior art, a third-party service platform collects the UID data of VP-level leaders of each enterprise, puts the UID data into a newly created main account, and reconfigures it in the form of "enterprise ID + main account". The vehicle pick-up service of service provider A is placed at the top of the booking list page to facilitate user identification and booking. However, this method takes a long time to collect user information and the employee configuration cycle for a new account is long. Summary of the invention
[0005] The technical problem to be solved by the present invention is to overcome the defects in the prior art of placing the product corresponding to the vehicle pick-up service of the target service provider on the booking page of the third-party service platform and allowing non-VP users to book the product corresponding to the vehicle pick-up service of the target service provider on their behalf, resulting in a long time spent on user information collection and a long employee configuration cycle for new accounts, and to provide a booking processing method, system, device and medium for vehicle pick-up service.
[0006] The present invention solves the above technical problems through the following technical solutions:
[0007] In a first aspect, the present invention provides a method for processing a reservation for a vehicle pick-up service, the method comprising:
[0008] Obtaining a car booking request from a target user; the car booking request includes user company information, user level information, and travel budget information;
[0009] Determine a target pick-up product based on the user enterprise information; the target pick-up product is used to represent a product corresponding to the vehicle pick-up service provided by the target service provider;
[0010] Matching a corresponding page display mode when booking a vehicle from a preset rule library according to the user level information and the travel budget information;
[0011] The target pick-up and drop-off product is displayed according to the page display method so that the target user can make a vehicle reservation.
[0012] Preferably, the reservation processing method further includes:
[0013] Pre-labeling of customers with car booking authority to obtain corresponding label information; the label information is associated with the user's enterprise, user level, booking authority and travel budget;
[0014] A configuration rule base is used to indicate a database obtained by setting a number of page display rules according to the user enterprise, the user level, the booking authority and the travel budget.
[0015] Preferably, the step of matching the corresponding page display mode when booking a vehicle according to the user level information and the travel budget information includes:
[0016] Determine whether the target user belongs to the VP blacklist based on the rule base and the user level information; the VP blacklist is used to indicate the list of users with VP levels who do not have the authority to order the target pick-up and delivery product;
[0017] If it belongs to the VP blacklist, the page display mode is determined to be the first display mode; the first display mode is used to represent that the products provided by each service provider are displayed on the booking page in the order of price from small to large;
[0018] If the target user does not belong to the VP blacklist, then continue to determine whether the target user belongs to the extended whitelist; the extended whitelist is used to indicate a list of users who are not at the VP level and have the authority to order the target pick-up and delivery product;
[0019] If it belongs to the extended whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the second display mode; the second display mode is used to represent that after the target pick-up and drop-off product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of price.
[0020] Preferably, after the step of determining whether the target user belongs to the extended whitelist, the method further includes:
[0021] If the target user does not belong to the extended whitelist, then continue to determine whether the target user belongs to the VP whitelist; the VP whitelist is used to indicate the VP level and the list of users who have the authority to order the target pick-up and delivery product;
[0022] If it belongs to the VP whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the third display mode; the third display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of the rating value.
[0023] In a second aspect, the present invention provides a reservation processing system for a vehicle pick-up service, the reservation processing system comprising:
[0024] An acquisition module is used to acquire a car booking request from a target user; the car booking request includes user company information, user level information, and travel budget information;
[0025] A determination module, used to determine a target pick-up product based on the user enterprise information; the target pick-up product is used to represent a product corresponding to the vehicle pick-up service provided by the target service provider;
[0026] A matching module, used for matching a corresponding page display mode when booking a vehicle from a preset rule library according to the user level information and the travel budget information;
[0027] The display module is used to display the target pick-up and drop-off product according to the page display method so that the target user can make a vehicle reservation.
[0028] Preferably, the reservation processing system further includes:
[0029] A processing module, used to pre-label customers with car booking authority to obtain corresponding label information; the label information is associated with the user's enterprise, user level, booking authority and travel budget;
[0030] The configuration module is used to configure a rule base; the rule base is used to indicate a database obtained by setting a number of page display rules according to the user enterprise, the user level, the booking authority and the travel budget.
[0031] Preferably, the matching module comprises:
[0032] The first determination unit is used to determine whether the target user belongs to the VP blacklist based on the rule base and the user level information; the VP blacklist is used to indicate the list of users with VP level and who do not have the authority to order the target pick-up and delivery product; if the target user belongs to the VP blacklist, the first determination unit is called; if the target user does not belong to the VP blacklist, the second determination unit is called.
[0033] The first determining unit is used to determine that the page display mode is a first display mode; the first display mode is used to represent that the products provided by each service provider are displayed on the booking page in ascending order of price;
[0034] The second determination unit is used to continue to determine whether the target user belongs to an extended whitelist; the extended whitelist is used to indicate a list of users who are not at the VP level and have the authority to book the target pick-up and drop-off product on behalf of the target user; if the target user belongs to the extended whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the second display mode; the second display mode is used to represent that after the target pick-up and drop-off product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of price.
[0035] Preferably, the second determination unit is further used for:
[0036] If the target user does not belong to the extended whitelist, continue to determine whether the target user belongs to the VP whitelist; the VP whitelist is used to indicate the VP level and the list of users who have the authority to book the target pick-up product; if the target user belongs to the VP whitelist, and it is determined based on the travel budget information that no difference standard is configured to prohibit booking, determine that the page display mode is the third display mode; the third display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of the rating value.
[0037] In a third aspect, the present invention provides an electronic device comprising a processor, a memory, and a computer program stored in the memory and executable on the processor, wherein the computer program, when executed by the processor, implements the method for booking a vehicle pick-up service as described in the first aspect.
[0038] In a fourth aspect, the present invention provides a computer-readable storage medium storing a computer program, which, when executed by a processor, implements the method for booking a vehicle pick-up service as described in the first aspect.
[0039] The positive and progressive effects of the present invention are as follows: the present invention determines the target pick-up product based on the user's enterprise information, and matches the corresponding page display mode when booking a vehicle by matching the user level information and the travel budget information. This solves the problem that when booking a vehicle at the VP level, the product corresponding to the vehicle pick-up service of the target service provider is placed at the top on the booking page, which causes a long time to collect user information. It also solves the problem that when booking the product corresponding to the vehicle pick-up service of the target service provider at the non-VP level, it causes a long employee configuration cycle for a new account, thereby reducing the user complaint rate. BRIEF DESCRIPTION OF THE DRAWINGS
[0040] Figure 1 This is a first flow chart of a method for booking a vehicle pick-up service according to Embodiment 1 of the present invention.
[0041] Figure 2 This is a second flow chart of the reservation processing method for the vehicle pick-up service according to the first embodiment of the present invention.
[0042] Figure 3 This is a flowchart of step S3 of the method for booking a vehicle pick-up service according to the first embodiment of the present invention.
[0043] Figure 4 This is a schematic diagram of the first module of the reservation processing system for vehicle pick-up and drop-off services according to Embodiment 2 of the present invention.
[0044] Figure 5 This is a schematic diagram of the second module of the reservation processing system for vehicle pick-up and drop-off services according to Embodiment 2 of the present invention.
[0045] Figure 6 This is a schematic diagram of the hardware structure of an electronic device according to Embodiment 3 of the present invention. DETAILED DESCRIPTION
[0046] The present invention is further described below by way of examples, but the present invention is not limited to the scope of the examples.
[0047] Example 1
[0048] The reservation processing method of the vehicle pick-up service of this embodiment is as follows: Figure 1 As shown, the reservation processing method includes:
[0049] S11. Obtaining a car booking request from a target user; the car booking request includes user company information, user level information, and travel budget information;
[0050] S12. Determine a target pick-up product based on the user enterprise information; the target pick-up product is used to represent the product corresponding to the vehicle pick-up service provided by the target service provider;
[0051] S13, matching the corresponding page display mode when booking a vehicle from a preset rule library according to the user level information and the travel budget information;
[0052] S14. Display the target pick-up and drop-off product in a page display manner so that the target user can make a vehicle reservation.
[0053] Specifically, the booking processing method of the vehicle pick-up service can be applied to a third-party platform. The vehicle pick-up service is applicable to company vehicles. Users can trigger a car booking request through the APP (third-party application) corresponding to the third-party platform. The user level information in the car booking request may include but is not limited to boss users, boss agents, tagged customers, key customers, PIC customers, Cheng Yaohui PRO and ordinary employees, among which boss users, boss agents, tagged customers, key customers, PIC customers, Cheng Yaohui PRO are all VP level users, and ordinary employees are non-VP level users. Since each enterprise selects at least one service provider's product as the target pick-up product, the target pick-up product corresponding to the target user can be determined based on the user enterprise information.
[0054] The unique display form of the target pick-up product on the booking page when the target user makes a reservation based on the user level information and travel budget information. For example, when the user level information is a VP level user and the corresponding target pick-up product is Didi Private Car, the Didi Private Car product is placed at the top of the booking page, and the products of other service providers are arranged in ascending order of price; or, when the user level information is a non-VP level user and the corresponding target pick-up product is Didi Private Car, the products of each service provider are arranged in ascending order of price; or, when the user level information is a non-VP level user but has the authority to book the target pick-up product and the corresponding target pick-up product is Didi Private Car, the Didi Private Car product is placed at the top of the booking page, and the products of other service providers are arranged in ascending order of product price or rating value.
[0055] In this embodiment, the corresponding page display method when booking a vehicle is automatically matched according to the user level information and the travel budget information, which solves the problem that when booking a vehicle at the VP level, the product corresponding to the vehicle pick-up service of the target service provider is placed at the top on the booking page, which makes the user information collection time-consuming, and solves the problem that when non-VP level orders the product corresponding to the vehicle pick-up service of the target service provider, it causes a long configuration cycle for new account employees, thereby improving user experience and reducing complaint rates.
[0056] In an alternative embodiment, Figure 2 As shown, the reservation processing method also includes:
[0057] S101, pre-labeling the customer who has the right to order a car to obtain corresponding label information; the label information is associated with the user's enterprise, user level, booking authority and travel budget;
[0058] S102, configuring a rule base; the rule base is used to indicate a database obtained by setting a number of page display rules according to the user company, user level, booking authority and travel budget.
[0059] For the above steps S101-S102, all customers of the company that has the right to order a car on the third-party platform are labeled to obtain label information in the form of UID, which is associated with the name of the user company, the user-level title, whether the user has the authority to order the target pick-up and drop-off product corresponding to the user company, and the amount of the travel budget. Select any 2, 3, or 4 restrictions from the name of the user company, the user-level title, whether the user has the authority to order the target pick-up and drop-off product corresponding to the user company, and the amount of the travel budget to create multiple different page display rules to configure a rule library. This method expands the number of page display rules, improves the flexibility and diversity of page display rules, enriches the content of the rule library, and facilitates the third-party platform to adjust the page display rules at any time according to actual needs. For example, create a first page display rule, which determines whether the user belongs to the VP blacklist based on the name of the user company and the user-level title. If so, it is the first display method.
[0060] In an alternative embodiment, Figure 3 As shown, step S13 specifically includes:
[0061] S131, based on the rule base and user level information, determine whether the target user belongs to the VP blacklist; the VP blacklist is used to indicate the list of users with VP level and no authority to order the target pick-up and delivery products; if the target user belongs to the VP blacklist, execute step S132; if the target user does not belong to the VP blacklist, execute step S133
[0062] S132, determining that the page display mode is a first display mode; the first display mode is used to represent that the products provided by each service provider are displayed on the reservation page in ascending order of price;
[0063] S133, continue to determine whether the target user belongs to the extended whitelist; the extended whitelist is used to indicate a list of users who are not at the VP level and have the authority to order the target pick-up and delivery product;
[0064] S1341. If it belongs to the extended whitelist and it is determined based on the travel budget information that no difference standard is configured to prohibit booking, determine that the page display mode is the second display mode; the second display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of price.
[0065] S1342. If the target user does not belong to the extended whitelist, continue to determine whether the target user belongs to the VP whitelist; the VP whitelist is used to indicate the list of users with VP level and authority to book the target pick-up product; if the target user belongs to the VP whitelist, and it is determined based on the travel budget information that the difference prohibition booking is not configured, determine that the page display mode is the third display mode; the third display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of the rating value.
[0066] For the above steps S131-S1342, it is determined based on the pre-configured rule base and user level information whether the target user is in the VP blacklist of the VP level but does not have the authority to order the target pick-up product specified by the user enterprise information corresponding to the target user. If the target user is in the VP blacklist, it is determined that the products corresponding to the vehicle pick-up service provided by each service provider are displayed on the booking page in the order of price from small to large. If the target user is not in the VP blacklist, it is further determined whether the target user is in the user list of non-VP level and has the authority to order the target pick-up product specified by the user enterprise information corresponding to the target user.
[0067] In this embodiment, this method effectively screens out users at the VP level who do not have the authority to book the target pick-up and drop-off product, avoiding the scenario of chaotic vehicle booking; direct judgment is made only based on the rule base and user level information, saving the time required for the third-party platform to re-collect user information and configure the main account.
[0068] If the target user is on the extended whitelist, continue to determine whether the disposable amount of the target user exceeds the reserved amount based on the travel budget information. If not, the condition of prohibiting booking due to unconfigured difference is met. In this case, the target pick-up product will be placed at the top of the booking page, and the products provided by other service providers will be displayed on the booking page in ascending order of price. If the amount exceeds, the condition of prohibiting booking due to configured difference is met. In this case, the products corresponding to the vehicle pick-up services provided by each service provider will be displayed on the booking page in ascending order of price.
[0069] In this embodiment, this method meets the scenario requirement that users other than VP level order target pick-up and delivery products on behalf of VP level. It is directly determined based only on the rule base and user level information, saving the time required for the third-party platform to re-collect user information and configure the main account.
[0070] If the target user is not on the extended whitelist, determine whether the target user is at the VP level and is on the list of users with the authority to book the target pick-up product on behalf of the target user; if the target user is on the VP whitelist, continue to determine whether the target user's disposable amount exceeds the reserved amount based on the travel budget information. If not, the condition of no difference prohibiting booking is satisfied, and then the target pick-up product is placed at the top of the booking page, and then the products provided by other service providers are displayed on the booking page in ascending order of the rating value. If it exceeds, the condition of no difference prohibiting booking is satisfied, and then the products corresponding to the vehicle pick-up services provided by each service provider are displayed on the booking page in ascending order of price.
[0071] In one embodiment, if the target user is on the VP whitelist, it is further determined based on the travel budget information whether the disposable amount of the target user exceeds the predetermined amount. If not, the unconfigured difference prohibition for booking is satisfied, and the target pick-up and drop-off product is determined to be placed at the top of the booking page, and the products provided by other service providers are displayed on the booking page in ascending order of price.
[0072] In this embodiment, this method facilitates the scenario requirement that the VP level recognizes and directly books the target pick-up and drop-off product at first glance on the booking page, and directly determines it only based on the rule base and user level information, saving the time required for the third-party platform to re-collect user information and configure the main account.
[0073] This embodiment provides a method for booking a vehicle pick-up service. By determining a target pick-up product based on user enterprise information and matching the corresponding page display method when booking a vehicle with user level information and travel budget information, this method solves the problem that when booking a vehicle at the VP level, the product corresponding to the vehicle pick-up service of the target service provider is placed at the top of the booking page, which causes a long time to collect user information. It also solves the problem that when booking a vehicle at the non-VP level, the product corresponding to the vehicle pick-up service of the target service provider is booked on behalf of the non-VP level, which causes a long employee configuration cycle for a new account, thereby reducing the user complaint rate.
[0074] Example 2
[0075] The reservation processing system for the vehicle pick-up service of this embodiment is as follows: Figure 4 As shown, the reservation processing system includes:
[0076] The acquisition module 210 is used to acquire a car booking request from a target user; the car booking request includes user company information, user level information and travel budget information;
[0077] The determination module 220 is used to determine the target pick-up product based on the user enterprise information; the target pick-up product is used to represent the product corresponding to the vehicle pick-up service provided by the target service provider;
[0078] A matching module 230, for matching a corresponding page display mode when booking a vehicle from a preset rule library according to user level information and travel budget information;
[0079] The display module 240 is used to display the target pick-up and drop-off product in a page display manner so that the target user can make a vehicle reservation.
[0080] Specifically, the vehicle pick-up service is applicable to company vehicles, and users can trigger a car booking request through the APP (third-party application) corresponding to the third-party platform. The user level information in the car booking request may include but is not limited to boss users, boss agents, label customers, key customers, PIC customers, Cheng Yaohui PRO and ordinary employees, among which boss users, boss agents, label customers, key customers, PIC customers, Cheng Yaohui PRO are all VP level users, and ordinary employees are non-VP level users. Since each enterprise selects at least one service provider's product as the target pick-up product, the determination module 220 can determine the target pick-up product corresponding to the target user based on the user enterprise information.
[0081] The matching module 230 matches the unique display form of the target pick-up product on the booking page when the target user makes a reservation based on the user level information and the travel budget information. For example, when the user level information is a VP level user and the corresponding target pick-up product is Didi Private Car, the Didi Private Car product is placed at the top of the booking page, and the products of the remaining service providers are arranged in order of price from small to large; or, when the user level information is a non-VP level user and the corresponding target pick-up product is Didi Private Car, the products of each service provider are arranged in order of price from small to large; or, when the user level information is a non-VP level user but has the authority to order the target pick-up product and the corresponding target pick-up product is Didi Private Car, the Didi Private Car product is placed at the top of the booking page, and the products of the remaining service providers are arranged in order of product price or rating value from small to large.
[0082] In this embodiment, the corresponding page display method when booking a vehicle is automatically matched according to the user level information and the travel budget information, which solves the problem that when booking a vehicle at the VP level, the product corresponding to the vehicle pick-up service of the target service provider is placed at the top on the booking page, which makes the user information collection time-consuming, and solves the problem that when non-VP level orders the product corresponding to the vehicle pick-up service of the target service provider, it causes a long configuration cycle for new account employees, thereby improving user experience and reducing complaint rates.
[0083] In an alternative embodiment, Figure 5 As shown, the reservation processing system also includes:
[0084] The processing module 201 is used to pre-label the customers who have the right to order a car to obtain corresponding label information; the label information is associated with the user's enterprise, user level, booking authority and travel budget;
[0085] The configuration module 202 is used to configure a rule base; the rule base is used to indicate a database obtained by setting a number of page display rules according to the user's enterprise, user level, booking authority and travel budget.
[0086] The processing module 201 labels all customers of the company that has the right to order a car on the third-party platform to obtain label information in the form of UID, which is associated with the name of the user company, the user-level title, whether the user has the authority to order the target pick-up and drop-off product corresponding to the user company, and the amount of the travel budget. The configuration module 202 creates multiple different page display rules by selecting 2, 3, or 4 restrictions from the name of the user company, the user-level title, whether the user has the authority to order the target pick-up and drop-off product corresponding to the user company, and the amount of the travel budget to configure a rule library. This method expands the number of page display rules, improves the flexibility and diversity of page display rules, enriches the content of the rule library, and facilitates the third-party platform to adjust the page display rules at any time according to actual needs. For example, create a first page display rule, which determines whether the user belongs to the VP blacklist based on the name of the user company and the user-level title. If so, it is the first display method.
[0087] In an alternative embodiment, Figure 5 As shown, the matching module 230 includes:
[0088] The first determination unit 231 is used to determine whether the target user belongs to the VP blacklist based on the rule base and the user level information; the VP blacklist is used to indicate the list of users with VP level and no authority to order the target pick-up and delivery products; if the target user belongs to the VP blacklist, the first determination unit is called; if the target user does not belong to the VP blacklist, the second determination unit is called.
[0089] The first determining unit 232 is used to determine that the page display mode is a first display mode; the first display mode is used to represent that the products provided by each service provider are displayed on the reservation page in the order of price from small to large;
[0090] The second determination unit 233 is used to continue to determine whether the target user belongs to the extended whitelist; the extended whitelist is used to indicate a list of users who are not at the VP level and have the authority to book the target pick-up product; if it belongs to the extended whitelist, and it is determined based on the travel budget information that the difference prohibition booking is not configured, the page display mode is determined to be the second display mode; the second display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of price.
[0091] The second determining unit 233 is further configured to:
[0092] If the target user does not belong to the extended whitelist, continue to determine whether the target user belongs to the VP whitelist; the VP whitelist is used to indicate the list of users at VP level and with the authority to book the target pick-up and drop-off products; if the target user belongs to the VP whitelist and it is determined based on the travel budget information that the difference standard prohibition booking is not configured, determine that the page display mode is the third display mode; the third display mode is used to represent that after the standard pick-up and drop-off product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of the rating value.
[0093] The first determination unit 231 determines whether the target user is in the VP level but is in the VP blacklist of users who do not have the authority to order the target pick-up product specified by the user enterprise information corresponding to the target user according to the pre-configured rule base and user level information. If the target user is in the VP blacklist, the first determination unit 232 displays the products corresponding to the vehicle pick-up service provided by each service provider in the order of price from small to large on the booking page. If the target user is not in the VP blacklist, the second determination unit 233 continues to determine whether the target user is in the user list of users who are not in the VP level and have the authority to order the target pick-up product specified by the user enterprise information corresponding to the target user.
[0094] In this embodiment, this method effectively screens out users at the VP level who do not have the authority to book the target pick-up and drop-off product, avoiding the scenario of chaotic vehicle booking; direct judgment is made only based on the rule base and user level information, saving the time required for the third-party platform to re-collect user information and configure the main account.
[0095] If the target user is on the extended whitelist, the second determination unit 233 continues to determine whether the target user's disposable amount exceeds the predetermined amount based on the travel budget information. If not, the condition of prohibiting booking due to unconfigured difference is satisfied. In this case, the target pick-up and drop-off product is placed at the top of the booking page, and the products provided by other service providers are displayed on the booking page in ascending order of price. If the condition of prohibiting booking due to unconfigured difference is satisfied, the products corresponding to the vehicle pick-up and drop-off services provided by each service provider are displayed on the booking page in ascending order of price.
[0096] In this embodiment, this method meets the scenario requirement that users other than VP level order target pick-up and delivery products on behalf of VP level. It is directly determined based only on the rule base and user level information, saving the time required for the third-party platform to re-collect user information and configure the main account.
[0097] If the target user is not on the extended whitelist, the second determination unit 233 determines whether the target user is at the VP level and is in the user list with the authority to order the target pick-up product; if the target user is on the VP whitelist, the target user's disposable amount is further determined based on the travel budget information whether it exceeds the predetermined amount. If not, the condition of prohibiting booking due to unconfigured difference is satisfied, and the target pick-up product is determined to be placed at the top of the booking page, and the products provided by other service providers are displayed on the booking page in ascending order of the rating value. If it exceeds, the condition of prohibiting booking due to configured difference is satisfied, and the products corresponding to the vehicle pick-up services provided by each service provider are displayed on the booking page in ascending order of price.
[0098] In one embodiment, if the target user is on the VP whitelist, it is further determined based on the travel budget information whether the disposable amount of the target user exceeds the predetermined amount. If not, the unconfigured difference prohibition for booking is satisfied, and the target pick-up and drop-off product is determined to be placed at the top of the booking page, and the products provided by other service providers are displayed on the booking page in ascending order of price.
[0099] In this embodiment, this method facilitates the scenario requirement that the VP level recognizes and directly books the target pick-up and drop-off product at first glance on the booking page, and directly determines it only based on the rule base and user level information, saving the time required for the third-party platform to re-collect user information and configure the main account.
[0100] This embodiment provides a system for processing a reservation for a vehicle pick-up service. The determination module determines a target pick-up product based on user enterprise information, and the matching module matches the corresponding page display mode when the vehicle is booked through user level information and travel budget information. This solves the problem that when a VP-level vehicle is booked, the product corresponding to the vehicle pick-up service of the target service provider is placed at the top of the booking page, which causes a long time to collect user information. It also solves the problem that when a non-VP-level vehicle is booked on behalf of a target service provider, the product corresponding to the vehicle pick-up service causes a long employee configuration cycle for a new account, thereby reducing the user complaint rate.
[0101] Example 3
[0102] Figure 6 The electronic device includes a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the program, the reservation processing method for the vehicle pick-up service of Example 1 is implemented. Figure 6The electronic device 30 shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present invention.
[0103] The electronic device 30 may be in the form of a general-purpose computing device, for example, it may be a server device. The components of the electronic device 30 may include, but are not limited to: at least one processor 31, at least one memory 32, and a bus 33 connecting different system components (including the memory 32 and the processor 31).
[0104] The bus 33 includes a data bus, an address bus, and a control bus.
[0105] The memory 32 may include a volatile memory, such as a random access memory (RAM) 321 and / or a cache memory 322 , and may further include a read-only memory (ROM) 323 .
[0106] The memory 32 may also include a program / utility 325 having a set (at least one) of program modules 324, such program modules 324 including but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which or some combination may include an implementation of a network environment.
[0107] The processor 31 executes various functional applications and data processing by running the computer programs stored in the memory 32, such as the reservation processing method for the vehicle pick-up service according to the first embodiment of the present invention.
[0108] The electronic device 30 may also communicate with one or more external devices 34 (e.g., keyboards, pointing devices, etc.). Such communication may be performed via an input / output (I / O) interface 35. Furthermore, the model-generated device 30 may also communicate with one or more networks (e.g., a local area network (LAN), a wide area network (WAN), and / or a public network, such as the Internet) via a network adapter 36. As shown, the network adapter 36 communicates with other modules of the model-generated device 30 via a bus 33. It should be understood that, although not shown in the figure, other hardware and / or software modules may be used in conjunction with the model-generated device 30, including but not limited to: microcode, device drivers, redundant processors, external disk drive arrays, RAID (RAID) systems, tape drives, and data backup storage systems.
[0109] It should be noted that although several units / modules or sub-units / modules of the electronic device are mentioned in the above detailed description, this division is merely exemplary and not mandatory. In fact, according to an embodiment of the present invention, the features and functions of two or more units / modules described above can be embodied in one unit / module. Conversely, the features and functions of one unit / module described above can be further divided into multiple units / modules to be embodied.
[0110] Example 4
[0111] This embodiment provides a computer-readable storage medium on which a computer program is stored. When the program is executed by a processor, the steps of the method for booking a vehicle pick-up service of Embodiment 1 are implemented.
[0112] The readable storage medium may include but is not limited to: a portable disk, a hard disk, a random access memory, a read-only memory, an erasable programmable read-only memory, an optical storage device, a magnetic storage device or any suitable combination of the above.
[0113] In a possible implementation, the present invention can also be implemented in the form of a program product, which includes a program code. When the program product is run on a terminal device, the program code is used to enable the terminal device to execute the steps of the reservation processing method for the vehicle pick-up service of Example 1.
[0114] The program code for executing the present invention may be written in any combination of one or more programming languages, and may be executed entirely on a user device, partially on a user device, as an independent software package, partially on a user device and partially on a remote device, or entirely on a remote device.
[0115] Although the specific embodiments of the present invention are described above, it should be understood by those skilled in the art that this is only for illustration and the protection scope of the present invention is defined by the appended claims. Those skilled in the art may make various changes or modifications to these embodiments without departing from the principles and essence of the present invention, but these changes and modifications all fall within the protection scope of the present invention.
Claims
1. A method for processing a reservation for a vehicle pick-up service, characterized in that: The reservation processing method comprises: Obtaining a car booking request from a target user; the car booking request includes user company information, user level information, and travel budget information; Determine a target pick-up product based on the user enterprise information; the target pick-up product is used to represent a product corresponding to the vehicle pick-up service provided by the target service provider; Matching a corresponding page display mode when booking a vehicle from a preset rule library according to the user level information and the travel budget information; The target pick-up and drop-off product is displayed according to the page display method so that the target user can make a vehicle reservation.
2. The method for booking a vehicle pick-up service according to claim 1, wherein: The reservation processing method further includes: Pre-labeling of customers with car booking authority to obtain corresponding label information; the label information is associated with the user's enterprise, user level, booking authority and travel budget; A configuration rule base is used to indicate a database obtained by setting a number of page display rules according to the user enterprise, the user level, the booking authority and the travel budget.
3. The method for booking a vehicle pick-up service according to claim 2, wherein: The step of matching the page display mode corresponding to vehicle reservation according to the user level information and the travel budget information includes: Determine whether the target user belongs to the VP blacklist based on the rule base and the user level information; the VP blacklist is used to indicate the list of users with VP levels who do not have the authority to order the target pick-up and delivery product; If it belongs to the VP blacklist, the page display mode is determined to be the first display mode; the first display mode is used to represent that the products provided by each service provider are displayed on the booking page in the order of price from small to large; If the target user does not belong to the VP blacklist, then continue to determine whether the target user belongs to the extended whitelist; the extended whitelist is used to indicate a list of users who are not at the VP level and have the authority to order the target pick-up and delivery product; If it belongs to the extended whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the second display mode; the second display mode is used to represent that after the target pick-up and drop-off product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of price.
4. The method for booking a vehicle pick-up service according to claim 3, wherein: After the step of determining whether the target user belongs to the extended whitelist, the method further includes: If the target user does not belong to the extended whitelist, then continue to determine whether the target user belongs to the VP whitelist; the VP whitelist is used to indicate the VP level and the list of users who have the authority to order the target pick-up and delivery product; If it belongs to the VP whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the third display mode; the third display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of the rating value.
5. A reservation processing system for a vehicle pick-up service, characterized in that: The reservation processing system comprises: An acquisition module is used to acquire a car booking request from a target user; the car booking request includes user company information, user level information, and travel budget information; A determination module, used to determine a target pick-up product based on the user enterprise information; the target pick-up product is used to represent a product corresponding to the vehicle pick-up service provided by the target service provider; A matching module, used for matching a corresponding page display mode when booking a vehicle from a preset rule library according to the user level information and the travel budget information; The display module is used to display the target pick-up and drop-off product according to the page display method so that the target user can make a vehicle reservation.
6. The reservation processing system for vehicle pick-up service according to claim 5, characterized in that: The reservation processing system comprises: A processing module, used to pre-label customers with car booking authority to obtain corresponding label information; the label information is associated with the user's enterprise, user level, booking authority and travel budget; The configuration module is used to configure a rule base; the rule base is used to indicate a database obtained by setting a number of page display rules according to the user enterprise, the user level, the booking authority and the travel budget.
7. The reservation processing system for vehicle pick-up service according to claim 6, characterized in that: The matching module comprises: The first determination unit is used to determine whether the target user belongs to the VP blacklist based on the rule base and the user level information; the VP blacklist is used to indicate the list of users with VP level and who do not have the authority to order the target pick-up and delivery product; if the target user belongs to the VP blacklist, the first determination unit is called; if the target user does not belong to the VP blacklist, the second determination unit is called. The first determining unit is used to determine that the page display mode is a first display mode; the first display mode is used to represent that the products provided by each service provider are displayed on the booking page in ascending order of price; The second determination unit is used to continue to determine whether the target user belongs to an extended whitelist; the extended whitelist is used to indicate a list of users who are not at the VP level and have the authority to book the target pick-up and drop-off product on behalf of the target user; if the target user belongs to the extended whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the second display mode; the second display mode is used to represent that after the target pick-up and drop-off product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of price.
8. The reservation processing system for vehicle pick-up service according to claim 7, characterized in that: The second determination unit is further configured to: If the target user does not belong to the extended whitelist, then continue to determine whether the target user belongs to the VP whitelist; the VP whitelist is used to indicate the VP level and the list of users who have the authority to order the target pick-up and delivery product; If it belongs to the VP whitelist and it is determined based on the travel budget information that no difference is configured to prohibit booking, the page display mode is determined to be the third display mode; the third display mode is used to represent that after the target pick-up product is placed at the top of the booking page, the products provided by other service providers are displayed on the booking page in ascending order of the rating value.
9. An electronic device, characterized in that: The invention comprises a processor, a memory and a computer program stored in the memory and executable on the processor, wherein when the computer program is executed by the processor, the method for processing the booking of the vehicle pick-up service as claimed in any one of claims 1 to 4 is implemented.
10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the method for booking a vehicle pick-up service according to any one of claims 1 to 4 is implemented.