4G wine selling machine control system

Abstract

The invention discloses a 4G wine vending machine control system, and particularly relates to the technical field of vending equipment, and the system comprises a user interaction and experience module which is used for optimizing the sense of participation of a user through multi-channel interaction and real-time feedback, and a comprehensive wine management module which is used for guaranteeing the safety of wine, timely supply and optimization of a replenishment process. According to the system, wine selection and purchase are easily completed by entering an applet through a touch screen or two-dimensional code scanning, the system supports voice instruction input to simplify the operation process, personalized advertisement display and real-time feedback are provided at the same time, the sense of participation of users is enhanced, in the aspect of wine management, the system monitors inventory and low-temperature refrigeration storage conditions in real time, and the management efficiency is improved. A timing self-cleaning function of a wine outlet pipeline and an automatic identification technology ensure accurate updating of wine information, prompt timely replenishment when the inventory is lower than a threshold value and ensure efficient operation of a supply chain, and a comprehensive data analysis module effectively supports marketing strategy optimization and distribution commission calculation, so that the marketing efficiency is improved. The whole system realizes an intelligent and automatic operation mode through 4G network connection.

Description

Technical Field

[0001] The present invention relates to the technical field of vending equipment, and in particular to a 4G wine vending machine control system. Background Art

[0002] With the continuous development of technology and the diversification of consumer demand, automatic wine vending machines, as an emerging smart retail device, are gaining more and more attention in the market. Traditional wine vending machines mainly rely on physical buttons and simple transaction interfaces to complete the sale of wine. The user experience is relatively simple and it is difficult to meet the modern consumer's needs for convenience and personalization. In addition, when managing these devices, operators often face challenges such as inconvenient inventory management, cumbersome equipment maintenance, and difficulty in precision marketing.

[0003] The traditional wine vending machine system has some shortcomings in terms of user experience and equipment management: 1. The user interaction interface is relatively simple, usually only supporting physical button operations, lacking modern touch screens or mobile device integration, and users have a poor experience when selecting and purchasing wine; 2. The payment method is single, usually only supporting cash or simple bank card payments, which limits consumers' payment options; 3. The system lacks personalized recommendations and promotion functions, making it difficult to conduct precision marketing based on users' purchasing habits and preferences; 4. In terms of equipment management, traditional wine vending machines lack real-time inventory monitoring and management capabilities, making it difficult for operators to understand inventory status in a timely manner, which may lead to out-of-stock or over-stock situations; 5. Equipment maintenance and troubleshooting often require manual intervention, which is inefficient and increases operating costs. Therefore, we provide a 4G wine vending machine control system. Summary of the invention

[0004] The purpose of the present invention is to solve the shortcomings in the prior art and to propose a 4G wine vending machine control system.

[0005] In order to achieve the above object, the present invention adopts the following technical solutions: A 4G wine vending machine control system includes a user interaction and experience module for optimizing user participation through multi-channel interaction and real-time feedback, a comprehensive wine management module for ensuring the safety and timely supply of wine and optimizing the replenishment process, a diversified payment and promotion module for providing flexible payment options and dynamic promotion strategies, and an intelligent background management and analysis module for providing detailed data analysis and equipment monitoring support.

[0006] The present invention is further configured as follows: the user interaction and experience module includes a personalized interface display module for configuring a backend sub-account to support personalized advertising display, an omni-channel interaction module for supporting users to access mini-programs by scanning QR codes, an intelligent language control module for providing voice command input to simplify the operation process, a points and identity verification module for ensuring that the user's identity is verified before operating the integrated points redemption function, and an intelligent feedback and support module for providing real-time feedback including promotion activity prompts and operation help; The comprehensive wine management module includes an intelligent inventory warning module for providing real-time inventory monitoring and warning and supporting automatic replenishment reminders, an environmental quality control module for continuously monitoring storage temperature to ensure wine quality, an automated wine identification module for supporting automated identification and updating of wine information to optimize inventory management, a one-key replenishment management module for realizing inventory warning-associated one-key order replenishment function, and a comprehensive expiration management module for continuously monitoring the shelf life of wine to prevent the sale of expired products.

[0007] The present invention is further configured as follows: the diversified payment and promotion module includes a multi-platform payment integration module for supporting the integration of multiple payment methods, an encrypted transaction security module for encrypting payment information using advanced encryption technology, a flexible refund and points module for providing flexible refund options related to point redemption, a dynamic promotion management module for automatically adjusting promotion and fission strategies according to background settings, and a payment and reward notification module for pushing payment success and reward point accumulation notifications to users; The intelligent backend management and analysis module includes a comprehensive data analysis module for enhancing data analysis to provide distributor monitoring and detailed business reports, a real-time equipment positioning module for integrating equipment positioning functions to optimize equipment monitoring and management, a security log recording module for ensuring the security of equipment and operation logs, a user behavior and revenue analysis module for supporting user behavior analysis and distribution commission calculation, and a demonstration and update management module for providing a demonstration account function to facilitate the display of various backend functions and data.

[0008] The present invention is further configured as follows: the intelligent feedback and support module includes a multi-channel feedback receiving module for collecting feedback from users through different channels, an intelligent customer service dialogue module for providing real-time customer support using an AI-driven chatbot, a dynamic prompt and recommendation module for dynamically pushing operation prompts based on the user's behavior history and current environment, a comprehensive evaluation screening module for pushing to users based on the tastes, smells and preferences that the users like, a real-time sales push module for detecting the user approaching the device and pushing personalized promotional information to the user's mobile device, a screening result selection module for recording behavior based on a push result customer selection structure, a multi-language support module for providing a multi-language interface and voice recognition function to meet the needs of users with different language backgrounds, a user activity sharing module for providing a visualization function for user operation logs and allowing users to share their purchase and operation history, and a personalized service customization module for providing users with the ability to customize interfaces and function options.

[0009] The present invention is further configured as follows: the intelligent customer service dialogue module collects and organizes users' real-time consultations and support requests through a multi-channel human feedback receiving module; the dynamic prompt and recommendation module extracts users' tastes, smells and preferences through a comprehensive evaluation and screening module to generate more accurate recommendations; the comprehensive evaluation and screening module provides user preference data to a real-time sales push module for pushing personalized promotional information to users; the screening result selection recording module collects users' selection behaviors for adjustment and optimization of the interface and function options of a personalized service customization module.

[0010] The present invention is further configured as follows: the multi-language support module ensures that users can operate smoothly in different language environments, and allows the user activity sharing module to share the user's operation and purchase history on the multi-language platform; the intelligent customer service dialogue module collects users' real-time questions and needs, and adjusts the prompts and recommended content through the dynamic prompt and recommendation module to better meet the user's immediate needs; the comprehensive evaluation and screening module provides user preference analysis, and the screening result selection recording module saves the user's final selection result for improving future evaluation and recommendation strategies; the user activity sharing module records and shares the user's operation history to help the personalized service customization module create a personalized interface and function settings that are more in line with user habits.

[0011] The present invention is further configured as follows: the personalized interface display module supports users to interact and perform personalized display through multiple channels through an omni-channel interaction module; the omni-channel interaction module provides a convenient voice interaction method through an intelligent language control module to enhance user experience; the intelligent language control module simplifies user identity authentication and point redemption processes through a points and identity authentication module; the points and identity authentication module provides users with real-time feedback and help prompts for operations after identity authentication through an intelligent feedback and support module.

[0012] The present invention is further configured as follows: the intelligent inventory early warning module ensures that inventory conditions meet standards and issues timely early warnings through an environmental quality control module; the environmental quality control module provides accurate low-temperature refrigerated storage condition monitoring and wine information updates through an automated wine identification module; the automated wine identification module realizes automatic identification of inventory information and triggers replenishment operations through a one-key replenishment management module; the one-key replenishment management module ensures that expired products are not sold and optimizes replenishment plans through a comprehensive expiration management module.

[0013] The present invention is further configured as follows: the comprehensive data analysis module provides data support through a real-time device positioning module to enhance device management; the real-time device positioning module ensures device security and records operation logs through a security log recording module; the security log recording module provides a reliable data source for user behavior analysis through a user behavior and revenue analysis module; the user behavior and revenue analysis module uses the analysis results to demonstrate the optimization of background functions through a demonstration and update management module.

[0014] The present invention is further configured as follows: the multi-platform payment integration module provides multiple payment methods and ensures their security through an encrypted transaction security module; the encrypted transaction security module processes the user's refund and points redemption needs through a flexible refund and points module; the flexible refund and points module adjusts strategies in combination with promotional activities through a dynamic promotion management module; the dynamic promotion management module pushes payment success and reward points accumulation information to the user through a payment and reward notification module.

[0015] The beneficial effects of the present invention are: 1. The present invention allows users to easily select and purchase wines by entering the mini program through the touch screen or scanning the QR code. The system supports voice command input to simplify the operating process, while providing personalized advertising display and real-time feedback to enhance user participation. In terms of wine management, the system monitors inventory and low-temperature refrigerated storage conditions in real time, and has a timed self-cleaning function for the wine outlet pipeline. The automatic identification technology ensures the accurate update of wine information and prompts timely replenishment when the inventory is below the threshold to ensure efficient operation of the supply chain. At the same time, through the integration of multiple payment methods and encrypted security, users enjoy a safe and convenient payment experience, and dynamic promotion management further improves sales efficiency. The background management module provides detailed data analysis and equipment monitoring to ensure equipment safety and efficient operation management. The comprehensive data analysis module effectively supports marketing strategy optimization and distribution commission calculation. The entire system realizes an intelligent and automated operation mode through a 4G network connection.

[0016] 2. Through the multi-channel feedback receiving module, the system of the present invention can collect and organize inquiries and feedback from users, provide timely customer support through the AI-driven intelligent customer service module, and the dynamic prompt and recommendation module combines user behavior history and preference data to generate personalized product suggestions and operation prompts to enhance the user's purchasing experience. The real-time sales push module pushes personalized promotional information according to user preferences, thereby improving the pertinence and effectiveness of promotional activities. The multilingual support module ensures that users can operate smoothly in a multilingual environment, while the user activity sharing module allows users to share their operation and purchase history, thereby enhancing user participation and interactivity. The personalized service customization module continuously optimizes the interface and function settings through user behavior data to ensure that the user experience is more in line with personal habits, thereby improving the user satisfaction and loyalty of the system as a whole. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] Figure 1 It is a schematic diagram of the system modules in the present invention.

[0018] Figure 2 It is a partial system flow diagram of the intelligent feedback and support module in the present invention. DETAILED DESCRIPTION

[0019] In order to make the technical problems, technical solutions and beneficial effects to be solved by the present invention clearer, the present invention is further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the described embodiments are only part of the embodiments of the present application, rather than all the embodiments, and the specific embodiments described herein are only used to explain the present invention and are not intended to limit the present invention. Based on the embodiments in the present application, all other embodiments obtained by ordinary technicians in the field without making creative work are within the scope of protection of this application.

[0020] It should be further explained that the drawings and implementation modes of the present invention mainly describe the concept of the present invention. On the basis of this concept, the specific forms and settings of some connection relationships, positional relationships, power mechanisms, power supply systems, hydraulic systems and control systems may not be fully described. However, on the premise that those skilled in the art understand the concept of the present invention, those skilled in the art can implement the above-mentioned specific forms and settings in a well-known manner.

[0021] When an element is referred to as being "fixed to" or "disposed on" another element, it may be directly on the other element or indirectly on the other element. When an element is referred to as being "connected to" another element, it may be directly connected to the other element or indirectly connected to the other element.

[0022] The directional words "inside and outside" refer to the inside and outside relative to the outline of each component itself. The directions or positional relationships indicated by the terms "length", "width", "up", "down", "front", "back", "left", "right", "vertical", "horizontal", "top", "bottom", "inside" and "outside" are based on the directions or positional relationships shown in the drawings and are only for the convenience of describing the present invention and simplifying the description. They do not indicate or imply that the device or element referred to must have a specific direction, be constructed and operated in a specific direction, and therefore should not be understood as limiting the present invention.

[0023] For ease of description, spatially relative terms such as "above", "above", "on the upper surface of", "above", etc. may be used here to describe the spatial positional relationship between a device or feature and other devices or features as shown in the figure. It should be understood that spatially relative terms are intended to include different orientations of the device in use or operation in addition to the orientation described in the figure. For example, if the device in the accompanying drawings is inverted, the device described as "above other devices or structures" or "above other devices or structures" will be positioned as "below other devices or structures" or "below other devices or structures". Thus, the exemplary term "above" may include both "above" and "below". The device may also be positioned in other different ways, and the spatially relative descriptions used here are interpreted accordingly.

[0024] The terms "first" and "second" are used for descriptive purposes only and should not be understood as indicating or implying relative importance or implicitly indicating the number of the indicated technical features. Therefore, the features defined as "first" and "second" may explicitly or implicitly include one or more of the features. In the description of the present invention, "multiple" means two or more, and "several" means one or more, unless otherwise clearly and specifically defined.

[0025] A 4G wine vending machine control system provided by the present invention is now described.

[0026] Example 1 like Figure 1 As shown, a 4G wine vending machine control system includes a user interaction and experience module for optimizing user participation through multi-channel interaction and real-time feedback, a comprehensive wine management module for ensuring the safety and timely supply of wine and optimizing the replenishment process, a diversified payment and promotion module for providing flexible payment options and dynamic promotion strategies, and an intelligent background management and analysis module for providing detailed data analysis and equipment monitoring support; The user interaction and experience module includes a personalized interface display module for backend sub-account configuration to support personalized advertising display, an omni-channel interaction module for supporting users to access mini-programs by scanning QR codes, an intelligent language control module for providing voice command input to simplify the operation process, a points and identity verification module for ensuring that users can operate integrated points redemption functions after identity verification, and an intelligent feedback and support module for providing real-time feedback including promotion activity prompts and operation help; The system collects user data through multiple channels such as user registration information, browsing history, purchase history, etc., and uses machine learning algorithms to analyze the collected data to identify user preferences, behavior patterns and points of interest. Based on the analysis results, the system selects advertising content that matches the user's interests from the advertising database and dynamically generates it. The system embeds personalized advertising into the user interface through front-end technology (HTML5, CSS3, JavaScript) to ensure that the display effect is compatible with the user's device. Based on the user's real-time behavior, the system dynamically adjusts the display of advertising content to achieve real-time personalization. The comprehensive wine management module includes an intelligent inventory warning module for providing real-time inventory monitoring and warning and supporting automatic replenishment reminders, an environmental quality control module for continuously monitoring storage temperature to ensure wine quality, an automated wine identification module for supporting automated identification and updating of wine information to optimize inventory management, a one-click replenishment management module for realizing a one-click order replenishment function associated with inventory warnings, and a comprehensive expiration management module for continuously monitoring the shelf life of wines to prevent the sale of expired products; The system uses IoT devices to monitor inventory in real time, uses data analysis algorithms to issue inventory warnings and automatically generate replenishment suggestions to ensure sufficient inventory; deploys high-precision temperature sensors to continuously monitor the storage environment and automatically adjusts the HVAC system to maintain the quality of the wine; uses image recognition technology to automatically identify and update wine information, optimize inventory management and reduce manual errors; integrates a one-click replenishment management interface, seamlessly connects with the supplier system, and realizes automatic order placement and order tracking; monitors the shelf life of wine through a comprehensive expiration management module, automatically issues warnings and optimizes replenishment plans to ensure that the wines sold always maintain the best quality and improve the efficiency and accuracy of inventory management; The diversified payment and promotion module includes a multi-platform payment integration module for supporting the integration of multiple payment methods, an encrypted transaction security module for encrypting payment information using advanced encryption technology, a flexible refund and points module for providing flexible refund options related to point redemption, a dynamic promotion management module for automatically adjusting promotion and fission strategies according to background settings, and a payment and reward notification module for pushing payment success and reward point accumulation notifications to users; The system integrates multiple payment methods, including credit cards, e-wallets and localized payment channels, and ensures that the payment process is convenient and secure through a unified payment interface and optimized payment process; it uses advanced encryption technology to transmit and store payment information, and the encryption algorithm is regularly updated and security audited to prevent transaction fraud; it provides flexible refund and points management options, supports multiple refund methods and points deductions to meet the needs of different users; through the dynamic promotion management module, it automatically adjusts promotion strategies based on real-time sales data and user feedback, implements social fission and reward mechanisms, and expands the promotion coverage; using the payment and reward notification module, it pushes payment success and points accumulation notifications through multiple channels to enhance user interaction and consumption stickiness; The intelligent backend management and analysis module includes a comprehensive data analysis module for enhancing data analysis to provide distributor monitoring and detailed business reports, a real-time device positioning module for integrating device positioning functions to optimize device monitoring and management, a security log recording module for ensuring the security of device and operation logs, a user behavior and revenue analysis module for supporting user behavior analysis and distribution commission calculation, and a demonstration and update management module for providing a demonstration account function to facilitate the display of various backend functions and data; The system integrates multi-source data, performs data cleaning and preprocessing, generates detailed sales and inventory reports using descriptive, predictive and correlation analysis methods, supports customization and visual display, and enhances data analysis capabilities; integrates GPS and indoor positioning technology to achieve real-time positioning and historical track recording of equipment, and optimizes equipment monitoring and management; through the security log recording module, comprehensively records and encrypts storage equipment and operation logs, supports log analysis and audit tracking, and ensures system security; uses the user behavior and revenue analysis module to collect and analyze user behavior data, automatically calculate distribution commissions, conduct performance evaluation and revenue forecasting, and assist management decisions; provides demonstration and update management functions, displays various background functions through demonstration accounts, and automatically synchronizes system updates to ensure efficient operation and continuous optimization of the management analysis module; The personalized interface display module supports users to interact and display personalized information through multiple channels through the omni-channel interaction module; the omni-channel interaction module provides a convenient voice interaction method through the intelligent language control module to improve the user experience; the intelligent language control module simplifies the user identity authentication and points redemption process through the points and identity authentication module; the points and identity authentication module provides users with real-time feedback and help prompts for post-authentication operations through the intelligent feedback and support module; The intelligent inventory warning module ensures that inventory conditions meet standards and issues timely warnings through the environmental quality control module; the environmental quality control module provides accurate low-temperature refrigerated storage condition monitoring and wine information updates through the automated wine identification module; the automated wine identification module automatically identifies inventory information and triggers replenishment operations through the one-key replenishment management module; the one-key replenishment management module ensures that expired products are not sold and optimizes replenishment plans through the comprehensive expiration management module; The comprehensive data analysis module provides data support to enhance device management through the real-time device positioning module; the real-time device positioning module ensures device security and records operation logs through the security log recording module; the security log recording module provides a reliable data source for user behavior analysis through the user behavior and revenue analysis module; the user behavior and revenue analysis module uses the analysis results to demonstrate the optimization of background functions through the demonstration and update management module; The multi-platform payment integration module provides multiple payment methods and ensures their security through the encrypted transaction security module; the encrypted transaction security module handles the user's refund and points redemption needs through the flexible refund and points module; the flexible refund and points module adjusts the strategy in combination with the promotional activities through the dynamic promotion management module; the dynamic promotion management module pushes the payment success and reward points accumulation information to the user through the payment and reward notification module.

[0027] In the above embodiment, user participation is optimized through multi-channel interaction and real-time feedback. Users can enter the mini program through the touch screen and scan the QR code to select and purchase wine. Voice commands are supported to simplify the operation process, and personalized advertising display and real-time operation feedback are provided. The system uses points and identity authentication modules to ensure user identity security and the convenience of points redemption. In terms of wine management, the system continuously monitors inventory and low-temperature refrigerated storage conditions. Automated identification technology enables real-time updates of wine information and inventory status, and automatically issues replenishment reminders when inventory is below the threshold, performs one-click replenishment operations, ensures the timeliness of supply, and monitors the shelf life to avoid the sale of expired products. In the payment and promotion module, users can choose a variety of payment methods. The system uses encryption technology to ensure transaction security and provides flexible refund and points redemption options. Combined with the background promotion strategy, the system dynamically adjusts the promotion activities and pushes payment success notifications and points reward information to users immediately after the transaction is completed. The background management module provides detailed sales reports and equipment monitoring through data analysis, and the real-time equipment positioning and operation log recording functions enhance the equipment management capabilities. Through user behavior analysis, the system continuously optimizes marketing strategies and calculates distribution commissions. At the same time, the demonstration and update management module supports the display of background functions and system updates, which is convenient for training and promotion. The entire system is connected through a 4G network to ensure real-time data transmission and remote management support for equipment, realizing an intelligent and automated operation model.

[0028] Among them, the communication protocol of the 4G wine vending machine control system of this system is the TCP protocol, and the communication format is the JSON format.

[0029] Among them, the device is powered on and registered The device boots up and registers to send a boot command to the server in the format

[0030] example: { "mac_id":"869286033731659", "topic": "on" "num": "8663216579"} If the registration is successful, the service responds

[0031] example: { "msg":"on" } Device heartbeat (sent by the device, responded by the server) The device actively sends a heartbeat every 15 seconds

[0032] example: { "topic": "heart", "sig": "5", } The server responds with any field, for example: 1 Shipping Instructions

[0033] example: { "order":"8153300908281845", "topic":"good", "pulses": 1000, "box": 1 } 1. After receiving the message, the device will reply to the example below and then ship the message.

[0034] example: { "mac_id":"869286033731659", "order":"8153300908281845", "topic": "order" } Delivery completion feedback After the equipment is shipped, feedback is provided to the server

[0035] example: { "mac_id":"869286033731659", "order":"8153300908281845", "topic": "goodsuccess"; "pulses": 100 } After receiving the shipment result, the server will respond with the following instructions

[0036] example: { "order":"8153300908281845", "msg":"receivesuccess" } Unlock command

[0037] No return example: { "topic": "lock", "box": 1 } Test Instructions The process and return are the same as the shipping instructions, except that the returned order number defaults to 0.

[0038] example: { "topic":"test", "pulses": 100, "box": 1 }.

[0039] Example 2 like Figure 1-2 As shown, a 4G wine vending machine control system, the intelligent feedback and support module includes a multi-channel feedback receiving module for collecting feedback from users through different channels, an intelligent customer service dialogue module for providing real-time customer support using an AI-driven chatbot, a dynamic prompt and recommendation module for dynamically pushing operation prompts based on the user's behavior history and current environment, a comprehensive evaluation screening module for pushing to users based on the tastes, smells and preferences that the users like, a real-time sales push module for detecting the user approaching the device and pushing personalized promotional information to the user's mobile device, a screening result selection module for recording behavior based on the push result customer selection structure, a multi-language support module for providing a multi-language interface and voice recognition function to meet the needs of users with different language backgrounds, a user activity sharing module for providing a visualization function of the user's operation log and allowing users to share their purchase and operation history, and a personalized service customization module for providing users with the ability to customize the interface and function options; The intelligent customer service dialogue module collects and organizes users' real-time consultations and support requests through the multi-channel human feedback receiving module; the dynamic prompt and recommendation module extracts users' tastes, smells and preferences through the comprehensive evaluation and screening module to generate more accurate recommendations; the comprehensive evaluation and screening module provides user preference data to the real-time sales push module for pushing personalized promotional information to users; the screening result selection record module collects users' selection behaviors for adjustment and optimization of the interface and function options of the personalized service customization module; The multilingual support module ensures that users can operate smoothly in different language environments, and allows the user activity sharing module to share users' operation and purchase history on the multilingual platform; the intelligent customer service dialogue module collects users' real-time questions and needs, and adjusts prompts and recommended content through the dynamic prompt and recommendation module to better meet users' immediate needs; the comprehensive evaluation and screening module provides user preference analysis, and the screening result selection recording module saves the results of the user's final selection for improving future evaluation and recommendation strategies; the user activity sharing module records and shares user operation history to help the personalized service customization module create a personalized interface and function settings that are more in line with user habits.

[0040] In the above embodiment, the multi-channel feedback receiving module is responsible for collecting feedback and consultation requests from users, and providing real-time customer support and problem solving through the AI-driven intelligent customer service dialogue module. The dynamic prompt and recommendation module uses the comprehensive evaluation screening module to collect the user's taste, smell and preference data to generate personalized product and operation suggestions. At the same time, the real-time sales push module uses these preference data to push personalized promotional information to users. After the user makes a choice, the screening result selection module records the user's behavior data to help continuously optimize the interface and function options of the personalized service customization module. The multilingual support module ensures that users can operate smoothly in a multilingual environment, and collaborates with the user activity sharing module to enable users to share their operation and purchase history. By recording and analyzing the user's operation history, the personalized service customization module creates an interface and settings that conform to the user's habits, thereby improving the overall user experience.

[0041] Working principle: When the present invention is used, users can enter the mini program through the touch screen of the wine vending machine or scan the QR code to select and purchase wine. The system supports voice command input to simplify the operation process, and provides personalized advertising display and real-time operation feedback. The intelligent customer service dialogue module collects and organizes users' real-time consultation and support requests through the multi-channel feedback receiving module. The dynamic prompt and recommendation module generates personalized product and operation suggestions based on the user's behavior history and current environment, combined with the user preference data of the comprehensive evaluation and screening module, to enhance the user's shopping experience.

[0042] When the inventory is below the preset threshold, the intelligent inventory warning module automatically issues a replenishment reminder and performs a one-click replenishment operation to ensure timely supply. At the same time, the environmental quality control module monitors the storage temperature to ensure the quality of the wine, and avoids the sale of expired products through the comprehensive expiration management module. In terms of payment and promotion, users can choose a variety of payment methods. The system ensures transaction security through the encrypted transaction security module and dynamically adjusts promotion activities in combination with the background strategy. The real-time sales push module pushes personalized promotion information according to user preferences to enhance the promotion effect.

[0043] The comprehensive data analysis module ensures device security and efficient management through the real-time device positioning module and the security log recording module. The user behavior and revenue analysis module uses operation logs and user behavior data to optimize marketing strategies and calculate distribution commissions. The personalized service customization module combines the user's selection behavior records and historical operation data to adjust the interface and function settings to create an operation experience that is more in line with user habits. The entire system is connected through a 4G network to ensure real-time data transmission and remote management support for the equipment, realizing an intelligent and automated operation mode.

[0044] The above are only preferred embodiments of the present invention and are not intended to limit the present invention. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the protection scope of the present invention.

[0045] It should be noted that the terms used herein are only for describing specific embodiments and are not intended to limit the exemplary embodiments according to the present application. As used herein, unless the context clearly indicates otherwise, the singular form is also intended to include the plural form. In addition, it should be understood that when the terms "comprise" and / or "include" are used in this specification, it indicates the presence of features, steps, operations, devices, components and / or combinations thereof.

[0046] Unless otherwise specifically stated, the relative arrangement, numerical expressions and numerical values ​​of the parts and steps set forth in these embodiments do not limit the scope of the present application. At the same time, it should be understood that, for ease of description, the sizes of the various parts shown in the accompanying drawings are not drawn according to the actual proportional relationship. The technology, method and equipment known to those of ordinary skill in the relevant field may not be discussed in detail, but in appropriate cases, the technology, method and equipment should be considered as a part of the authorization specification. In all examples shown and discussed here, any specific value should be interpreted as being merely exemplary, rather than as a limitation. Therefore, other examples of exemplary embodiments may have different values. It should be noted that similar reference numerals and letters represent similar items in the following drawings, so that once a certain item is defined in an accompanying drawing, it does not need to be further discussed in subsequent drawings.

Claims

1. A 4G wine vending machine control system, characterized in that: It includes a user interaction and experience module for optimizing user engagement through multi-channel interaction and real-time feedback, a comprehensive wine management module for ensuring the safety and timely supply of wine and optimizing the replenishment process, a diversified payment and promotion module for providing flexible payment options and dynamic promotion strategies, and an intelligent background management and analysis module for providing detailed data analysis and equipment monitoring support.

2. A 4G wine vending machine control system according to claim 1, characterized in that: The user interaction and experience module includes a personalized interface display module for backend sub-account configuration to support personalized advertising display, an omni-channel interaction module for supporting users to access mini-programs by scanning QR codes, an intelligent language control module for providing voice command input to simplify the operation process, a points and identity verification module for ensuring that users can operate integrated points redemption functions after identity verification, and an intelligent feedback and support module for providing real-time feedback including promotion activity prompts and operation help; The comprehensive wine management module includes an intelligent inventory warning module for providing real-time inventory monitoring and warning and supporting automatic replenishment reminders, an environmental quality control module for continuously monitoring storage temperature to ensure wine quality, an automated wine identification module for supporting automated identification and updating of wine information to optimize inventory management, a one-key replenishment management module for realizing inventory warning-associated one-key order replenishment function, and a comprehensive expiration management module for continuously monitoring the shelf life of wine to prevent the sale of expired products.

3. A 4G wine vending machine control system according to claim 1, characterized in that: The diversified payment and promotion module includes a multi-platform payment integration module for supporting the integration of multiple payment methods, an encrypted transaction security module for encrypting payment information using advanced encryption technology, a flexible refund and points module for providing flexible refund options related to point redemption, a dynamic promotion management module for automatically adjusting promotion and fission strategies according to background settings, and a payment and reward notification module for pushing payment success and reward point accumulation notifications to users; The intelligent backend management and analysis module includes a comprehensive data analysis module for enhancing data analysis to provide distributor monitoring and detailed business reports, a real-time equipment positioning module for integrating equipment positioning functions to optimize equipment monitoring and management, a security log recording module for ensuring the security of equipment and operation logs, a user behavior and revenue analysis module for supporting user behavior analysis and distribution commission calculation, and a demonstration and update management module for providing a demonstration account function to facilitate the display of various backend functions and data.

4. A 4G wine vending machine control system according to claim 2, characterized in that: The intelligent feedback and support module includes a multi-channel feedback receiving module for collecting feedback from users through different channels, an intelligent customer service dialogue module for providing real-time customer support using an AI-driven chatbot, a dynamic prompt and recommendation module for dynamically pushing operation prompts based on the user's behavior history and current environment, a comprehensive evaluation screening module for pushing to users based on the tastes, smells and preferences that the users like, a real-time sales push module for detecting the user approaching the device and pushing personalized promotional information to the user's mobile device, a screening result selection module for recording behavior based on the push result customer selection structure, a multi-language support module for providing a multi-language interface and voice recognition function to meet the needs of users with different language backgrounds, a user activity sharing module for providing a visualization function for the user's operation log and allowing users to share their purchase and operation history, and a personalized service customization module for providing users with the ability to customize the interface and function options.

5. A 4G wine vending machine control system according to claim 4, characterized in that: The intelligent customer service dialogue module collects and organizes users' real-time consultations and support requests through the multi-channel human feedback receiving module; the dynamic prompt and recommendation module extracts users' tastes, smells and preferences through the comprehensive evaluation and screening module to generate more accurate recommendations; The comprehensive evaluation and screening module provides user preference data to the real-time sales push module for pushing personalized promotion information to users; The screening result selection record module collects the user's selection behavior for adjustment and optimization of the interface and function options of the personalized service customization module.

6. A 4G wine vending machine control system according to claim 4, characterized in that: The multi-language support module ensures that users can operate smoothly in different language environments, and allows the user activity sharing module to share users' operation and purchase history on the multi-language platform; the intelligent customer service dialogue module collects users' real-time questions and needs, and adjusts the prompts and recommended content through the dynamic prompt and recommendation module to better meet users' immediate needs; The comprehensive evaluation and screening module provides user preference analysis, and the screening result selection and recording module saves the user's final selection results for improving future evaluation and recommendation strategies; The user activity sharing module records and shares user operation history to help the personalized service customization module create a personalized interface and function settings that are more in line with user habits.

7. A 4G wine vending machine control system according to claim 2, characterized in that: The personalized interface display module supports users to interact and display personalized content through multiple channels through the omni-channel interaction module; the omni-channel interaction module provides a convenient voice interaction method through the intelligent language control module to enhance the user experience; the intelligent language control module simplifies the user identity authentication and points redemption process through the points and identity authentication module; the points and identity authentication module provides users with real-time feedback and help prompts for post-authentication operations through the intelligent feedback and support module.

8. A 4G wine vending machine control system according to claim 2, characterized in that: The intelligent inventory warning module ensures that inventory conditions meet standards and issues timely warnings through the environmental quality control module; the environmental quality control module provides accurate low-temperature refrigerated storage condition monitoring and wine information updates through the automated wine recognition module; the automated wine recognition module realizes automatic identification of inventory information and triggers replenishment operations through the one-key replenishment management module; the one-key replenishment management module ensures that expired products are not sold and optimizes replenishment plans through the comprehensive expiration management module.

9. A 4G wine vending machine control system according to claim 3, characterized in that: The comprehensive data analysis module provides data support to enhance device management through the real-time device positioning module; the real-time device positioning module ensures device security and records operation logs through the security log recording module; the security log recording module provides a reliable data source for user behavior analysis through the user behavior and revenue analysis module; the user behavior and revenue analysis module uses the analysis results to demonstrate the optimization of background functions through the demonstration and update management module.

10. A 4G wine vending machine control system according to claim 3, characterized in that: The multi-platform payment integration module provides multiple payment methods and ensures their security through the encrypted transaction security module; the encrypted transaction security module handles the user's refund and points redemption needs through the flexible refund and points module; the flexible refund and points module adjusts the strategy in combination with the promotional activities through the dynamic promotion management module; the dynamic promotion management module pushes the payment success and reward points accumulation information to the user through the payment and reward notification module.

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