Intelligent office system and method suitable for small office space

Abstract

The invention relates to the technical field of intelligent office systems, in particular to an intelligent office system and method suitable for a small office place and a control center, the control center ensures that robot operation conforms to related laws, regulations and policies, particularly regulations of data privacy and safety, and meanwhile, the control center comprises the steps of monitoring the position and activity of a robot; the control center is the brain of the intelligent office system, and the office space is more efficient, intelligent and convenient by coordinating, managing and monitoring tasks of different robots; the system has the beneficial effects that the system comprises a control center, robot deployment, a network architecture, a security and privacy system, a resource management system and a monitoring and maintenance system. The method can help to improve working efficiency, optimize resources, provide better employee experience, reduce cost, improve sustainability and improve competitiveness of organizations. And a plurality of advantages of modernization, intellectualization and sustainability are brought to the office environment.

Description

Technical Field

[0001] The present invention relates to the technical field of smart office systems, and in particular to a smart office system and method suitable for small offices. Background Art

[0002] The existing smart office systems lack the deployment of smart terminals and are mainly aimed at medium and large environments. There is a lack of smart office systems for small offices. The lack of smart office systems for small offices can easily lead to some inconveniences and problems in the office environment and business.

[0003] Therefore, there is a need for a smart office system for small offices that can help improve work efficiency, optimize resources, provide a better employee experience, reduce costs, improve sustainability and enhance the competitiveness of the organization, bringing many benefits of modernization, intelligence and sustainability to the office environment. Summary of the invention

[0004] The purpose of the present invention is to provide a smart office system and method suitable for small offices to solve the problems raised in the above background technology.

[0005] To achieve the above-mentioned object, the present invention provides the following technical solutions: a smart office system suitable for small offices, the system consisting of a control center, robot deployment, network architecture, security and privacy system, resource management system, and monitoring and maintenance system;

[0006] Control center: The control center ensures that the robot operation complies with relevant regulations and policies, especially those related to data privacy and security. It also monitors the location and activities of the robot to ensure the safety of employees and robots. The control center is the brain of the smart office system, making the office more efficient, intelligent and convenient by coordinating, managing and monitoring the tasks of different robots;

[0007] Robot deployment, including welcoming and guiding robots, cleaning robots, mobile office robots, security robots and delivery robots, are distributed in smart office spaces and centrally dispatched;

[0008] Network architecture, using LAN to connect all devices in the office, using smart office system to connect with cloud services, supporting data storage, analysis, remote monitoring and upgrade;

[0009] Security and privacy systems that protect the system’s data and operations from unauthorized access, attack, or misuse;

[0010] Resource management system to manage and optimize various resources within the office, including space, equipment and time;

[0011] Monitor and maintain the system. The real-time monitoring system continuously tracks the status and performance of the system to ensure smooth system operation, detect problems in a timely manner and take corrective measures.

[0012] Preferably, the control center maintains a task queue, and the control center dynamically assigns tasks to robots based on the nature and priority of the tasks, as well as the availability and load of the robots; for urgent tasks, the control center selects the nearest and available robot to perform the task. Once it is decided to assign a task to a specific robot, the central control center will pass the task details to the robot, including the task type, task location, and path planning; the control center uses map data and sensor information to plan the path for the robot. The path planning refers to building layout, obstacles, and elevator location factors to ensure that the robot reaches the destination safely and efficiently. At the same time, the control center monitors the location and status of the robot in real time. If the robot encounters a problem or abnormal situation, the control center will receive an alarm and take measures to re-plan the path and issue a notification. The robot performs tasks, including the handling, delivery, and navigation of items. They work together with other robots to complete complex tasks. Once the task is completed, the robot sends a task completion report to the central control center, including the execution time, location, and any special circumstances of the task, which also helps to track the status and performance of the task;

[0013] The control center provides a user-friendly interface that employees use to view task status, submit task requests, and interact with robots. Employees send task requests, specify task details, or provide special instructions through the interface. The control center records the robot's activity data, including task history, robot performance, and battery usage. These data are used for subsequent analysis and performance evaluation, and to improve task allocation and robot management. When the robot encounters an emergency and is unable to continue the task or gets stuck, the central control center will respond quickly and take appropriate measures, and perform task reallocation, remote robot control, or request maintenance.

[0014] Preferably, the welcoming and guiding robot is responsible for welcoming and guiding services in the smart office system to improve the visitor experience;

[0015] Cleaning robots provide efficient cleaning services, improving the hygiene and cleanliness of office spaces;

[0016] Mobile office robots automatically perform repetitive and tedious tasks, including data entry, document delivery, and file sorting, reducing employees’ daily workload;

[0017] Security robots ensure safety and surveillance in office spaces;

[0018] Delivery robots deliver a variety of different types of items to meet the various needs of employees.

[0019] Preferably, security and privacy systems, user authentication ensures that only authorized users can access the system, including multi-factor authentication, access control lists and permission management, restricting users from accessing specific functions and data, data encryption protects the security of data during transmission and storage, communications use SSL / TLS encryption protocols, stored data is encrypted to prevent data leakage; firewalls, intrusion detection and intrusion prevention systems protect the system's local area network from network attacks, ensuring that users' personal information and sensitive data are properly protected;

[0020] The system is regularly updated to fix known vulnerabilities, conduct vulnerability management, identify and promptly resolve new security issues, and security audit tools monitor system operations and access to detect any abnormal activities or potential security threats, and promptly discover and respond to potential problems. Physical security measures also include restricting physical access to system hardware and equipment to prevent unauthorized personnel or malicious attacks. Emergency response plans take processes to minimize potential damage when security incidents occur. The smart office system has a security update strategy to ensure that known security vulnerabilities are fixed in a timely manner and the security of the system is maintained. Regular compliance audits are conducted to ensure that the system complies with regulations and reports are generated to demonstrate compliance to regulators and stakeholders. The security and privacy systems of the smart office system are maintained and supervised in all aspects of system design, deployment, and operation to ensure that data and operations within the office are adequately protected.

[0021] Preferably, the resource management system includes conference room management, workstation allocation and management in terms of space; equipment management in terms of equipment; resource reservation, schedule and calendar integration, notifications and reminders in terms of time; and generates resource visualization and resource utilization analysis at the same time.

[0022] A smart office method applicable to small offices, the method comprising the following steps:

[0023] The control center ensures that the robot operations comply with relevant regulations and policies, especially those related to data privacy and security. It also monitors the location and activities of the robots to ensure the safety of employees and robots. The control center is the brain of the smart office system, making the office more efficient, intelligent and convenient by coordinating, managing and monitoring the tasks of different robots;

[0024] Robot deployment, including welcoming and guiding robots, cleaning robots, mobile office robots, security robots and delivery robots, are distributed in smart office spaces and centrally dispatched;

[0025] A local network that uses a LAN to connect all devices in the office, and a smart office system that connects to cloud services to support data storage, analysis, remote monitoring and upgrades;

[0026] Protect the data and operations of the system from unauthorized access, attack or misuse;

[0027] Manage and optimize various resources within the office, including space, equipment, and time;

[0028] Real-time monitoring systems continuously track the status and performance of the system to ensure smooth system operation, detect problems in a timely manner, and take corrective measures.

[0029] Preferably, the control center maintains a task queue, and the control center dynamically assigns tasks to robots based on the nature and priority of the tasks, as well as the availability and load of the robots; for urgent tasks, the control center selects the nearest and available robot to perform the task. Once it is decided to assign a task to a specific robot, the central control center will pass the task details to the robot, including the task type, task location, and path planning; the control center uses map data and sensor information to plan the path for the robot. The path planning refers to building layout, obstacles, and elevator location factors to ensure that the robot reaches the destination safely and efficiently. At the same time, the control center monitors the location and status of the robot in real time. If the robot encounters a problem or abnormal situation, the control center will receive an alarm and take measures to re-plan the path and issue a notification. The robot performs tasks, including the handling, delivery, and navigation of items. They work together with other robots to complete complex tasks. Once the task is completed, the robot sends a task completion report to the central control center, including the execution time, location, and any special circumstances of the task, which also helps to track the status and performance of the task;

[0030] The control center provides a user-friendly interface that employees use to view task status, submit task requests, and interact with robots. Employees send task requests, specify task details, or provide special instructions through the interface. The control center records the robot's activity data, including task history, robot performance, and battery usage. These data are used for subsequent analysis and performance evaluation, and to improve task allocation and robot management. When the robot encounters an emergency and is unable to continue the task or gets stuck, the central control center will respond quickly and take appropriate measures, and perform task reallocation, remote robot control, or request maintenance.

[0031] Preferably, the guest guide robot is responsible for welcoming and guiding guests in the smart office system to improve the visitor experience;

[0032] Cleaning robots provide efficient cleaning services, improving the hygiene and cleanliness of office spaces;

[0033] Mobile office robots automatically perform repetitive and tedious tasks, including data entry, document delivery, and file sorting, reducing employees’ daily workload;

[0034] Security robots ensure safety and surveillance in office spaces;

[0035] Delivery robots deliver a variety of different types of items to meet the various needs of employees.

[0036] Preferably, user identity authentication ensures that only authorized users can access the system, including multi-factor authentication, access control lists and permission management, restricting users from accessing specific functions and data, data encryption to protect the security of data during transmission and storage, communication using SSL / TLS encryption protocol, storage data encryption to prevent data leakage; firewalls, intrusion detection and intrusion prevention systems protect the system's local area network from network attacks, ensuring that users' personal information and sensitive data are properly protected;

[0037] The system is regularly updated to fix known vulnerabilities, conduct vulnerability management, identify and promptly resolve new security issues, and security audit tools monitor system operations and access to detect any abnormal activities or potential security threats, and promptly discover and respond to potential problems. Physical security measures also include restricting physical access to system hardware and equipment to prevent unauthorized personnel or malicious attacks. Emergency response plans take processes to minimize potential damage when security incidents occur. The smart office system has a security update strategy to ensure that known security vulnerabilities are fixed in a timely manner and the security of the system is maintained. Regular compliance audits are conducted to ensure that the system complies with regulations and reports are generated to demonstrate compliance to regulators and stakeholders. The security and privacy systems of the smart office system are maintained and supervised in all aspects of system design, deployment, and operation to ensure that data and operations within the office are adequately protected.

[0038] Preferably, the space includes conference room management, workstation allocation and management; the equipment includes equipment management; the time includes resource booking, schedule and calendar integration, notifications and reminders; and resource visualization and resource utilization analysis are generated at the same time.

[0039] Compared with the prior art, the present invention has the following beneficial effects:

[0040] The smart office system and method for small offices proposed in the present invention can help improve work efficiency, optimize resources, provide better employee experience, reduce costs, improve sustainability and enhance the competitiveness of the organization through control center, robot deployment, network architecture, security and privacy system, resource management system, monitoring and maintenance system. It brings many benefits of modernization, intelligence and sustainability to the office environment. BRIEF DESCRIPTION OF THE DRAWINGS

[0041] Figure 1 This is a system architecture diagram of the present invention. DETAILED DESCRIPTION

[0042] In order to make the purpose and technical solution of the present invention clearly and completely described, and the advantages more clearly understood, the embodiments of the present invention are further described in detail with reference to the accompanying drawings. It should be understood that the specific embodiments described herein are part of the embodiments of the present invention, rather than all of the embodiments, and are only used to explain the embodiments of the present invention, and are not used to limit the embodiments of the present invention. All other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0043] Embodiment 1

[0044] See also Figure 1 ,The present invention provides a technical solution: a smart office system suitable for small offices, the system consisting of a control center, robot deployment, network architecture, security and privacy system, resource management system, and monitoring and maintenance system;

[0045] The central control center maintains a task queue containing various tasks submitted by employees, including document delivery, office supply distribution, cleaning, and tour guiding. The control center dynamically assigns tasks to robots based on the nature and priority of the tasks, as well as the availability and load of the robots. For urgent tasks, the control center selects the nearest and available robot to perform the task. Once the decision is made to assign a task to a specific robot, the central control center will pass the task details to the robot, including the task type, task location, and path planning. This information is transmitted to the robot via wireless communication to start the task.

[0046] The control center uses map data and sensor information to plan the path for the robot. Path planning takes into account building layout, obstacles, and elevator locations to ensure that the robot reaches its destination safely and efficiently. At the same time, the central control center monitors the location and status of the robot in real time. If the robot encounters a problem or an abnormal situation, the control center will receive an alert and take measures to re-plan the path and issue a notification. The robot performs tasks, including moving, delivering, and guiding items. They work in collaboration with other robots to complete complex tasks. Once the task is completed, the robot sends a task completion report to the central control center, including the time, location, and any special circumstances of the task. It also helps to track the status and performance of the task.

[0047] The control center provides a user-friendly interface that employees use to view task status, submit task requests, and interact with robots. Employees send task requests, specify task details, or provide special instructions through the interface. The control center records the robot's activity data, including task history, robot performance, and battery usage. This data is used for subsequent analysis and performance evaluation to improve task allocation and robot management. When a robot encounters an emergency and cannot continue the task or gets stuck, the central control center will respond quickly and take appropriate measures, and reassign tasks, remotely control the robot, or request maintenance. There are many different types of robots in the smart office system (welcome and guide robots, cleaning robots, mobile office robots), and the central control center coordinates their tasks to avoid conflicts and optimize resource utilization. Cleaning robots will avoid the path of mobile office robots in priority.

[0048] The control center ensures that the robot operations comply with relevant regulations and policies, especially those related to data privacy and security. It also monitors the location and activities of the robots to ensure the safety of employees and robots. The central control center is the brain of the smart office system, making the office more efficient, intelligent and convenient by coordinating, managing and monitoring the tasks of different robots.

[0049] The robot deployment includes welcoming and guiding robots, cleaning robots, mobile office robots, security robots and delivery robots, which are distributed in smart office spaces and dispatched in a unified manner.

[0050] The welcoming and guiding robot is responsible for welcoming and guiding guests in the smart office system to improve the visitor experience. It uses facial recognition technology or identity verification to identify visitors and provide a personalized welcome. It displays a friendly greeting through speech synthesis or display screens. It guides visitors to complete the visitor registration process and register their name, company and purpose information. It guides visitors to their destination along the optimal path within the office. It displays floor maps and marks important locations to help users better understand the office layout. It displays information about office facilities, services and policies, including coffee machines, restroom locations and wireless network access. It has natural language processing capabilities to understand and respond to visitors' verbal questions and instructions. It answers common questions and provides answers to common questions about office rules, meeting room reservations, and parking guidelines. Visitors interact with the robot through touch or gestures to view maps and submit information. Sensors and navigation algorithms allow the robot to avoid obstacles and safely navigate the office space. It records visitor information and activities for subsequent analysis and reporting. It collects visitor feedback and opinions to continuously improve the robot's performance and service quality.

[0051] Cleaning robots provide efficient cleaning services to improve the hygiene and cleanliness of office spaces. Using lidar, camera and sensor technology, they navigate autonomously, avoid obstacles and plan cleaning paths. Dynamically plan cleaning paths to cover all areas and optimize cleaning time and energy consumption. Create and update maps of the office so that the robot knows where it is and the areas to clean. There are different cleaning modes, including sweeping, mopping and vacuuming, to meet the cleaning needs of different areas and floors. Use sensors and algorithms to allow the robot to avoid obstacles, furniture and users and ensure safety. Allow administrators to set cleaning schedules and stipulate that the robot cleans during non-working hours without interfering with employees' work. When the battery is low, the robot automatically returns to the charging station to charge and then continues the cleaning task. Administrators can remotely monitor and control the status and activities of the robot, intervene and manage in real time. Provide effective dust collection and garbage disposal mechanisms that are easy to empty and maintain. Sensors detect dust, dirt and water stains on the ground and then clean as needed. Administrators or operators can control the robot's activities using voice commands. Record data on cleaning activities, including cleaning time, area coverage and abnormal conditions, for subsequent analysis and reporting. Equipped with an administrator or operator friendly user interface, monitor and manage the robot's activities and tasks. The robot can self-diagnose, detect faults and problems, and then send alarms or prompt maintenance. Cleaning robots provide efficient cleaning services in office premises, improve hygiene standards, and reduce the workload of cleaning staff. Cleaning robots clean regularly, improving the cleanliness of the office environment and the productivity of employees.

[0052] Mobile office robots automate repetitive and tedious tasks, including data entry, file delivery, and document sorting, reducing the daily workload of employees. They help employees organize, store, and retrieve files and information, making it easier for them to access the resources they need. They assist employees in managing schedules, reminding them of meetings and tasks, so that employees can make full use of their working time. Robots help employees book meeting rooms, check the availability of meeting rooms, and provide navigation information for meeting rooms, reducing the hassle of meeting arrangements and achieving meeting room management. Mobile office robots answer employees' common questions, provide information about office environment and policies, and provide training and guidance for new employees. When employees need to communicate with colleagues or customers who speak different languages, robots provide language translation services to eliminate language barriers. Mobile office robots assist employees in communicating with colleagues and customers, sending emails, text messages, or internal notifications. They assist employees in collaborating on team projects, assigning tasks, tracking progress, and managing workflows. For employees working remotely, robots provide remote support, assist in solving technical problems, and set up virtual meetings. Mobile office robots reduce employees' workloads, improve work efficiency, and enable employees to focus more on creative and strategic tasks, thereby improving the productivity of the entire organization.

[0053] Security robots ensure security and monitoring of office premises. Patrols office premises, monitors entrances, exits and other key areas, and detects potential security issues. Cameras and sensors provide real-time video surveillance and record security events and anomalies. Detects unauthorized entry and sounds an alarm when unauthorized personnel or equipment enters a specific area. Security robots are equipped with authentication technology, including face recognition and fingerprint recognition, to ensure that only authorized personnel access sensitive areas. Equipped with fire and smoke detectors, it triggers alarms and protective safety measures when fire or smoke is detected. It also has chemical detection technology to detect potential leaks of hazardous chemicals or toxic gas releases. Object recognition identifies suspicious objects or abandoned items and takes appropriate measures to notify security personnel or remove the items. Communication equipment sends emergency notifications or calls security personnel, police or fire departments. Autonomous navigation capabilities, automatically patrols and goes to specific locations. Using mapping and positioning technology, the robot navigates to specific locations while providing real-time location information. Records and stores data on security events for subsequent investigation and reporting. Remote monitoring and control allows administrators to remotely monitor and control the activities and functions of security robots. Self-diagnostic capabilities detect faults and problems on its own and send alerts or maintenance prompts. Integration with other security systems, including intrusion alarm systems, access control systems, and visitor management systems, improves overall security. These features allow security robots to provide comprehensive security monitoring and protection within office premises, ensuring the safety of employees and assets. Security robots are used to prevent, detect, and respond to a variety of security threats, providing an additional layer of security for office environments.

[0054] Delivery robots deliver a variety of different types of items to meet the various needs of employees. Delivery robots can carry and deliver files and folders, and provide office supplies such as paper, ink, pens, notes, and glue at any time. Make and distribute copies of documents, employees can easily obtain copies, and archive documents in designated locations to ensure that documents are stored safely. In some office locations, robots can be used to distribute snacks, drinks, and lunch food, distribute gifts, prizes, or employee benefits. In cases where documents or packages need to be signed, robots will help employees sign and record delivery. Delivery robots can help employees deliver documents from one department or person to another. The handling device is the main mechanical part of the robot, which is used to grab, carry, and put down items. The gripper takes into account the size, shape, and weight of the object. Joints and connection points allow the gripper or handling device to move. The transmission system gears, belts, and chains transmit power and motion. Force sensors, position sensors, and contact sensors in integrated sensors monitor the position, status, and interaction of objects with the environment. Integrated safety devices such as emergency stop buttons, collision sensors, and overload protection devices ensure the safety of handling operations. The mechanical structure and shape design take into account ergonomic principles to ensure that the robot meets the needs of human operators when operating and delivering items. Delivery robots can deliver a variety of different types of items, from office supplies to documents, food and office equipment. This can improve the efficiency and convenience of the office space, reduce the administrative workload of employees, and enable them to focus more on more important tasks.

[0055] The network architecture of the smart office system includes multiple components and layers to support the connection and communication of various functions and services. In addition to robots, edge devices include sensors, smart devices (smart lighting, temperature control) and other Internet of Things (IoT) devices. These devices are located in various locations in the office, collecting data and performing various tasks. The local area network connects the local network of all devices in the office. It provides communication and data transmission capabilities between devices, including robots, sensors, and computers. The smart office system is connected to cloud services to support data storage, analysis, remote monitoring and upgrades. Cloud services are also used for robot task scheduling and control center management. The smart office system uses a variety of communication protocols to achieve communication between devices, including MQTT, CoAP, HTTP / HTTPS. These protocols allow devices to send data, receive instructions and interact with the central control center. The smart office system is integrated with other office systems (access control system, security system, building management system) to achieve a comprehensive smart office environment. The Internet connects the smart office system to external cloud services, mobile applications and remote management tools.

[0056] The security and privacy system of the smart office system protects the data and operations of the system from unauthorized access, attack or abuse. User authentication ensures that only authorized users can access the system. Including multi-factor authentication (username / password, fingerprint, biometrics), access control list (ACL) and permission management to limit user access to specific functions and data. Data encryption protects the security of data during transmission and storage. Communication uses SSL / TLS encryption protocol, and stored data is encrypted to prevent data leakage. Firewalls, intrusion detection and intrusion prevention systems protect the system's local area network (LAN) from network attacks, including DDoS attacks, malware and network sniffing. Ensure that users' personal information and sensitive data are properly protected. Including compliance management, data desensitization, anonymization and data access auditing. The system is regularly updated to fix known vulnerabilities, conduct vulnerability management, identify and promptly resolve new security issues. Security audit tools monitor system operations and access, detect any abnormal activities or potential security threats, and promptly discover and respond to potential problems. Physical security measures also include limiting physical access to system hardware and equipment to prevent unauthorized personnel or malicious attacks. Emergency response plans take processes to minimize potential damage when security incidents occur. The smart office system has a security update strategy to ensure that known security vulnerabilities are fixed in a timely manner and the system remains secure. At the same time, regular compliance audits are conducted to ensure that the system complies with regulations, and reports are generated to prove compliance to regulators and stakeholders. The security and privacy systems of the smart office system are maintained and supervised in all aspects of system design, deployment, and operation to ensure that data and operations within the office are fully protected.

[0057] The resource management system of the smart office system can effectively manage and optimize various resources in the office, including space, equipment and time. Space includes conference room management, workstation allocation and management. Equipment includes equipment management. Time includes resource booking, schedule and calendar integration, notifications and reminders. At the same time, resource visualization and resource utilization analysis are generated. With the conference room booking and management function, employees can view available conference rooms, booking times, and view the equipment and capacity information of conference rooms. This helps to avoid conference room conflicts and waste. The office space management system allows administrators to allocate and manage workstations to ensure that employees have enough workspace and can easily change workstations as needed. The equipment management function is used to track and manage equipment in the office, including printers, scanners, and copiers. This helps maintain equipment and provide statistics. Employees can book office resources through the resource management system. The resource management system integrates with employees' calendars to schedule meetings, tasks, and resource usage according to their availability. The resource management system is scalable and supports the changing needs of the office environment, including the addition of new resources and equipment. The resource management system contains multiple subsystems and components to effectively manage various resources in the office. The resource management system of the smart office system can integrate energy usage, monitor and manage office energy consumption, including electricity, lighting and air conditioning, automate energy control, adjust lighting and temperature, and reduce energy costs. The management system can promote sustainable practices, ensure the health and comfort of employees, and help companies control resource cost investment.

[0058] The monitoring and maintenance system of the smart office system ensures smooth system operation, timely detection of problems and corrective actions. The real-time monitoring system continuously tracks the status and performance of the system. Monitors equipment, network connections, sensor data, robot operations and other key indicators. Immediately issues alarms and records events when abnormal conditions occur. Remote access and control tools allow administrators to remotely access the system to perform diagnostics, configure equipment, perform upgrades and fix problems. Respond to problems in a timely manner and reduce maintenance costs. The system automatically detects equipment failures, network outages or other problems, and warns administrators through notifications, alarms or emails to detect and resolve problems earlier. The system records operation logs and events for subsequent audits and problem tracking, and understands the root cause of problems and improves system stability. Security monitoring tools detect and prevent security threats, perform intrusion detection, malware scanning and network attack monitoring. At the same time, the system provides performance optimization suggestions to help administrators improve system performance and stability. The monitoring and maintenance system ensures the stability, performance and availability of the smart office system, and responds to problems in a timely manner to minimize downtime.

[0059] Embodiment 2

[0060] Based on the first embodiment, a smart office method suitable for small offices is proposed, and the method includes the following steps:

[0061] The control center ensures that the robot operation complies with relevant regulations and policies, especially those related to data privacy and security, and also monitors the location and activities of the robot to ensure the safety of employees and robots. The control center is the brain of the smart office system, making the office more efficient, intelligent and convenient by coordinating, managing and monitoring the tasks of different robots; the control center maintains a task queue, and dynamically assigns tasks to robots based on the nature and priority of the task, as well as the availability and load of the robot; for urgent tasks, the control center selects the nearest and available robot to perform the task. Once it decides to assign a task to a specific robot, the central control center will pass the task details to the robot, including the task type , task location, and path planning; the control center uses map data and sensor information to plan paths for the robots. Path planning refers to building layout, obstacles, and elevator location factors to ensure that the robots reach their destinations safely and efficiently. At the same time, the control center monitors the location and status of the robots in real time. If the robots encounter problems or abnormal situations, the control center will receive an alarm and take measures to replan the path and issue notifications. The robots perform tasks, including the handling, delivery, and navigation of items. They work with other robots to complete complex tasks. Once the task is completed, the robot sends a task completion report to the central control center, including the execution time, location, and any special circumstances of the task, which also helps to track the status and performance of the task;

[0062] The control center provides a user-friendly interface that employees use to view task status, submit task requests, and interact with robots. Employees send task requests, specify task details, or provide special instructions through the interface. The control center records the robot's activity data, including task history, robot performance, and battery usage. These data are used for subsequent analysis and performance evaluation, and to improve task allocation and robot management. When the robot encounters an emergency and is unable to continue the task or gets stuck, the central control center will respond quickly and take appropriate measures, and perform task reallocation, remote robot control, or request maintenance.

[0063] Robot deployment, including welcoming and guiding robots, cleaning robots, mobile office robots, security robots and delivery robots, are distributed in smart office places for unified dispatch; the welcoming and guiding robots are responsible for welcoming and guiding guests in the smart office system to improve the visitor experience;

[0064] Cleaning robots provide efficient cleaning services, improving the hygiene and cleanliness of office spaces;

[0065] Mobile office robots automatically perform repetitive and tedious tasks, including data entry, document delivery, and file sorting, reducing employees’ daily workload;

[0066] Security robots ensure safety and surveillance in office spaces;

[0067] Delivery robots deliver a variety of different types of items to meet the various needs of employees.

[0068] A local network that uses a LAN to connect all devices in the office, and a smart office system that connects to cloud services to support data storage, analysis, remote monitoring and upgrades;

[0069] Protect the system's data and operations from unauthorized access, attacks or abuse; user identity authentication ensures that only authorized users can access the system, including multi-factor authentication, access control lists and permission management, restricting users from accessing specific functions and data; data encryption protects the security of data during transmission and storage, using SSL / TLS encryption protocols for communication, encrypting stored data to prevent data leakage; firewalls, intrusion detection and intrusion prevention systems protect the system's local area network from network attacks, ensuring that users' personal information and sensitive data are properly protected;

[0070] The system is regularly updated to fix known vulnerabilities, conduct vulnerability management, identify and promptly resolve new security issues, and security audit tools monitor system operations and access to detect any abnormal activities or potential security threats, and promptly discover and respond to potential problems. Physical security measures also include restricting physical access to system hardware and equipment to prevent unauthorized personnel or malicious attacks. Emergency response plans take processes to minimize potential damage when security incidents occur. The smart office system has a security update strategy to ensure that known security vulnerabilities are fixed in a timely manner and the security of the system is maintained. Regular compliance audits are conducted to ensure that the system complies with regulations and reports are generated to demonstrate compliance to regulators and stakeholders. The security and privacy systems of the smart office system are maintained and supervised in all aspects of system design, deployment, and operation to ensure that data and operations within the office are adequately protected.

[0071] Manage and optimize various resources within the office, including space, equipment and time; space includes conference room management, workstation allocation and management; equipment includes equipment management; time includes resource booking, schedule and calendar integration, notifications and reminders; and generate resource visualization and resource utilization analysis at the same time.

[0072] Real-time monitoring systems continuously track the status and performance of the system to ensure smooth system operation, detect problems in a timely manner, and take corrective measures.

[0073] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A smart office system suitable for small offices, characterized by: The system consists of a control center, robot deployment, network architecture, security and privacy systems, resource management systems, and monitoring and maintenance systems; Control center: The control center ensures that the robot operation complies with relevant regulations and policies, especially those related to data privacy and security. It also monitors the location and activities of the robot to ensure the safety of employees and robots. The control center is the brain of the smart office system, making the office more efficient, intelligent and convenient by coordinating, managing and monitoring the tasks of different robots; Robot deployment, including welcoming and guiding robots, cleaning robots, mobile office robots, security robots and delivery robots, are distributed in smart office spaces and centrally dispatched; Network architecture, using LAN to connect all devices in the office, using smart office system to connect with cloud services, supporting data storage, analysis, remote monitoring and upgrade; Security and privacy systems that protect the system’s data and operations from unauthorized access, attack, or misuse; Resource management system to manage and optimize various resources within the office, including space, equipment and time; Monitor and maintain the system. The real-time monitoring system continuously tracks the status and performance of the system to ensure smooth system operation, detect problems in a timely manner and take corrective measures.

2. According to claim 1, a smart office system suitable for small offices is characterized by: The control center maintains a task queue. The control center dynamically assigns tasks to robots based on the nature and priority of the tasks, as well as the availability and load of the robots. For urgent tasks, the control center selects the nearest and available robot to perform the task. Once it decides to assign a task to a specific robot, the central control center will pass the task details to the robot, including the task type, task location, and path planning. The control center uses map data and sensor information to plan paths for the robots. Path planning refers to building layout, obstacles, and elevator location factors to ensure that the robots reach their destinations safely and efficiently. At the same time, the control center monitors the location and status of the robots in real time. If the robots encounter problems or abnormal situations, the control center will receive alarms and take measures to re-plan the path and issue notifications. Robots perform tasks, including the handling, delivery, and navigation of items. They work in collaboration with other robots to complete complex tasks. Once the task is completed, the robot sends a task completion report to the central control center, including the execution time, location, and any special circumstances of the task, which also helps track the status and performance of the task. The control center provides a user-friendly interface that employees use to view task status, submit task requests, and interact with robots. Employees send task requests, specify task details, or provide special instructions through the interface. The control center records the robot's activity data, including task history, robot performance, and battery usage. These data are used for subsequent analysis and performance evaluation, and to improve task allocation and robot management. When the robot encounters an emergency and is unable to continue the task or gets stuck, the central control center will respond quickly and take appropriate measures, and perform task reallocation, remote robot control, or request maintenance.

3. According to claim 1, a smart office system suitable for small offices is characterized by: The welcoming and guiding robot is responsible for welcoming and guiding guests in the smart office system, improving the visitor experience; Cleaning robots provide efficient cleaning services, improving the hygiene and cleanliness of office spaces; Mobile office robots automatically perform repetitive and tedious tasks, including data entry, document delivery, and file sorting, reducing employees’ daily workload; Security robots ensure safety and surveillance in office spaces; Delivery robots deliver a variety of different types of items to meet the various needs of employees.

4. The smart office system suitable for small offices according to claim 1, characterized in that: Security and privacy system, user authentication ensures that only authorized users can access the system, including multi-factor authentication, access control lists and permission management, restricting users from accessing specific functions and data, data encryption protects the security of data during transmission and storage, communication uses SSL / TLS encryption protocol, and stored data is encrypted to prevent data leakage; Firewalls, intrusion detection and intrusion prevention systems protect the system's local area network from network attacks, ensuring that users' personal information and sensitive data are properly protected; The system is regularly updated to fix known vulnerabilities, conduct vulnerability management, identify and promptly resolve new security issues, and security audit tools monitor system operations and access to detect any abnormal activities or potential security threats, and promptly discover and respond to potential problems. Physical security measures also include restricting physical access to system hardware and equipment to prevent unauthorized personnel or malicious attacks. Emergency response plans take processes to minimize potential damage when security incidents occur. The smart office system has a security update strategy to ensure that known security vulnerabilities are fixed in a timely manner and the security of the system is maintained. Regular compliance audits are conducted to ensure that the system complies with regulations and reports are generated to demonstrate compliance to regulators and stakeholders. The security and privacy systems of the smart office system are maintained and supervised in all aspects of system design, deployment, and operation to ensure that data and operations within the office are adequately protected.

5. The smart office system suitable for small offices according to claim 1, characterized in that: The resource management system includes conference room management, workstation allocation and management in terms of space; equipment management in terms of equipment; resource reservation, schedule and calendar integration, notifications and reminders in terms of time; and generates resource visualization and resource utilization analysis at the same time.

6. A smart office method for small offices according to the smart office system for small offices according to any one of claims 1 to 5, characterized in that: The method comprises the following steps: The control center ensures that the robot operations comply with relevant regulations and policies, especially those related to data privacy and security. It also monitors the location and activities of the robots to ensure the safety of employees and robots. The control center is the brain of the smart office system, making the office more efficient, intelligent and convenient by coordinating, managing and monitoring the tasks of different robots; Robot deployment, including welcoming and guiding robots, cleaning robots, mobile office robots, security robots and delivery robots, are distributed in smart office spaces and centrally dispatched; A local network that uses a LAN to connect all devices in the office, and a smart office system that connects to cloud services to support data storage, analysis, remote monitoring and upgrades; Protect the data and operations of the system from unauthorized access, attack or misuse; Manage and optimize various resources within the office, including space, equipment, and time; Real-time monitoring systems continuously track the status and performance of the system to ensure smooth system operation, detect problems in a timely manner, and take corrective measures.

7. A smart office method suitable for small offices according to claim 6, characterized in that: The control center maintains a task queue. The control center dynamically assigns tasks to robots based on the nature and priority of the tasks, as well as the availability and load of the robots. For urgent tasks, the control center selects the nearest and available robot to perform the task. Once it decides to assign a task to a specific robot, the central control center will pass the task details to the robot, including the task type, task location, and path planning. The control center uses map data and sensor information to plan paths for the robots. Path planning refers to building layout, obstacles, and elevator location factors to ensure that the robots reach their destinations safely and efficiently. At the same time, the control center monitors the location and status of the robots in real time. If the robots encounter problems or abnormal situations, the control center will receive alarms and take measures to re-plan the path and issue notifications. Robots perform tasks, including the handling, delivery, and navigation of items. They work in collaboration with other robots to complete complex tasks. Once the task is completed, the robot sends a task completion report to the central control center, including the execution time, location, and any special circumstances of the task, which also helps track the status and performance of the task. The control center provides a user-friendly interface that employees use to view task status, submit task requests, and interact with robots. Employees send task requests, specify task details, or provide special instructions through the interface. The control center records the robot's activity data, including task history, robot performance, and battery usage. These data are used for subsequent analysis and performance evaluation, and to improve task allocation and robot management. When the robot encounters an emergency and is unable to continue the task or gets stuck, the central control center will respond quickly and take appropriate measures, and perform task reallocation, remote robot control, or request maintenance.

8. The smart office method applicable to small offices according to claim 6, characterized in that: The guest guide robot is responsible for welcoming and guiding guests in the smart office system, improving the visitor experience; Cleaning robots provide efficient cleaning services, improving the hygiene and cleanliness of office spaces; Mobile office robots automatically perform repetitive and tedious tasks, including data entry, document delivery, and file sorting, reducing employees’ daily workload; Security robots ensure safety and surveillance in office spaces; Delivery robots deliver a variety of different types of items to meet the various needs of employees.

9. The smart office method applicable to small offices according to claim 6, characterized in that: User authentication ensures that only authorized users can access the system, including multi-factor authentication, access control lists and permission management, restricting user access to specific functions and data. Data encryption protects the security of data during transmission and storage. Communications use SSL / TLS encryption protocols, and stored data is encrypted to prevent data leakage. Firewalls, intrusion detection and intrusion prevention systems protect the system's local area network from network attacks, ensuring that users' personal information and sensitive data are properly protected; The system is regularly updated to fix known vulnerabilities, conduct vulnerability management, identify and promptly resolve new security issues, and security audit tools monitor system operations and access to detect any abnormal activities or potential security threats, and promptly discover and respond to potential problems. Physical security measures also include restricting physical access to system hardware and equipment to prevent unauthorized personnel or malicious attacks. Emergency response plans take processes to minimize potential damage when security incidents occur. The smart office system has a security update strategy to ensure that known security vulnerabilities are fixed in a timely manner and the security of the system is maintained. Regular compliance audits are conducted to ensure that the system complies with regulations and reports are generated to demonstrate compliance to regulators and stakeholders. The security and privacy systems of the smart office system are maintained and supervised in all aspects of system design, deployment, and operation to ensure that data and operations within the office are adequately protected.

10. The smart office method applicable to small offices according to claim 6, characterized in that: In terms of space, it includes conference room management, workstation allocation and management; in terms of equipment, it includes equipment management; in terms of time, it includes resource booking, schedule and calendar integration, notifications and reminders; and it also generates resource visualization and resource utilization analysis.

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