Abnormal event processing method and device, computer equipment and storage medium

Abstract

The invention discloses an abnormal event processing method and device, computer equipment and a storage medium, and the method comprises the steps: obtaining a to-be-displayed parking space map corresponding to a target place; when the target place is abnormal, acquiring an abnormal event detected by a preset detection terminal; and displaying the abnormal event in the to-be-displayed parking space map. According to the embodiment of the invention, the abnormal event in the target place can be detected through the preset detection terminal, and the abnormal event is generated and added to the to-be-displayed parking space map to be displayed when the abnormal event occurs, so that the abnormal event can be checked and processed in time, the processing efficiency of the abnormal event can be improved, the participation of manual inspection is reduced, and the operation cost is reduced.

Description

Technical Field

[0001] The present application relates to the field of computer technology, and in particular to an abnormal event processing method, device, computer equipment and storage medium. Background Art

[0002] At present, unattended systems are mostly used for parking lots, charging stations and other places. This leads to abnormal problems in parking spaces, parking lots and charging piles due to improper operation or some external factors when users park or charge, such as occupying multiple parking spaces, not removing charging piles in time after charging is completed, occupying lanes and other problems. Since it is currently impossible to effectively supervise parking spaces, lanes, charging piles, etc., managers cannot detect abnormalities in time, which is not conducive to user experience, and is prone to cause many complaints, resulting in an increase in abnormal events that require intervention by cloud-based on-duty personnel. At this time, it is usually necessary to configure more offline inspection personnel to handle abnormal problems, which not only has low efficiency in abnormal handling, but also increases operating costs. Summary of the invention

[0003] Based on this, it is necessary to provide an abnormal event processing method, device, computer equipment and storage medium for the above-mentioned technical problems to solve at least one of the above-mentioned problems.

[0004] In a first aspect, a method for handling an abnormal event is provided, the method comprising the following steps:

[0005] Obtain a parking space map to be displayed corresponding to the target location;

[0006] When an abnormality occurs in the target location, obtaining the abnormal event detected by the preset detection terminal;

[0007] The abnormal event is displayed in the parking space map to be displayed.

[0008] In one embodiment of the present application, when an abnormality occurs in the target location, obtaining an abnormal event detected by a preset detection terminal includes:

[0009] When an abnormality occurs in the target parking space, obtaining the parking space abnormality event detected by the parking space detection terminal; and / or

[0010] When an abnormality occurs in the non-parking area of ​​the target location, an abnormal environment event detected by the environment detection terminal is obtained.

[0011] In one embodiment of the present application, the parking space abnormality event includes a parking space abnormality video and / or image, the environmental abnormality event includes an environmental abnormality video and / or image, and the displaying of the abnormal event in the parking space map to be displayed includes:

[0012] Displaying the parking space abnormality video and / or image at the location of the target parking space in the parking space map to be displayed;

[0013] The abnormal environment video and / or image is displayed at an abnormal position corresponding to the parking space map to be displayed, wherein the abnormal position is determined according to the location where the abnormal environment event occurs.

[0014] In an embodiment of the present application, displaying the abnormal event in the parking space map to be displayed includes:

[0015] Determine the abnormal event level corresponding to the abnormal event;

[0016] Based on the abnormal event level, determining a display method of the abnormal event in the map to be displayed;

[0017] The abnormal event is displayed in the parking space map to be displayed according to a corresponding display method.

[0018] In an embodiment of the present application, after displaying the abnormal event in the parking space map to be displayed, the method further includes:

[0019] When a viewing operation on the abnormal event is obtained, monitoring data corresponding to the abnormal event collected by the preset detection terminal is retrieved, and the monitoring data is displayed in the parking space map to be displayed.

[0020] In an embodiment of the present application, after displaying the abnormal event in the parking space map to be displayed, the method further includes:

[0021] Based on the abnormal event, generate alarm information;

[0022] The alarm information is sent to the corresponding user so that the abnormal event can be handled accordingly.

[0023] In an embodiment of the present application, before obtaining the to-be-displayed parking space map corresponding to the target place, the method further includes:

[0024] Collecting information about each target parking space and environment of the target location;

[0025] Based on the target parking space information and environmental information, generating CAD map data corresponding to the target location;

[0026] The CAD map data is converted into the parking space map to be displayed.

[0027] In a second aspect, an abnormal event processing device is provided, comprising:

[0028] A map acquisition unit, used to acquire a parking space map to be displayed corresponding to a target location;

[0029] A parking space abnormal event acquisition unit, used for acquiring an abnormal event detected by a preset detection terminal when an abnormality occurs in the target location;

[0030] The abnormal event display unit is used to display the abnormal event in the parking space map to be displayed to issue an alarm.

[0031] In a third aspect, a computer device is provided, comprising a memory, a processor, and computer-readable instructions stored in the memory and running on the processor, wherein the processor implements the above-mentioned abnormal event handling method when executing the computer-readable instructions.

[0032] In a fourth aspect, a readable storage medium is provided, on which computer-readable instructions are stored. When the computer-readable instructions are executed by a processor, the abnormal event handling method as described above is implemented.

[0033] The above-mentioned abnormal event processing method, device, computer equipment and storage medium, the method is implemented, including: obtaining a parking space map to be displayed corresponding to the target place; when an abnormality occurs in the target place, obtaining a parking space abnormality event detected by a preset detection terminal; and displaying the abnormal event in the parking space map to be displayed. In the embodiment of the present application, abnormal events can be detected by a preset detection terminal. When an abnormality is detected, an abnormal event is generated and sent to the platform. The platform can add the abnormal event to the parking space map to be displayed in combination with the location where it occurred. So that managers and customer service can directly determine the abnormalities of parking, charging, vehicle driving, etc. at each location through the map. In order to accurately manage parking lots and charging stations, the efficiency of handling abnormal events can be improved, the number of participants in manual inspections can be reduced, and operating costs can be reduced. BRIEF DESCRIPTION OF THE DRAWINGS

[0034] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings required for use in the description of the embodiments of the present application will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.

[0035] Figure 1 This is a flow chart of an abnormal event handling method in one embodiment of the present application. Figure 1 ;

[0036] Figure 2 This is a schematic diagram of an implementation scenario of a map to be displayed in an embodiment of the present application;

[0037] Figure 3 This is a flow chart of an abnormal event handling method in one embodiment of the present application. Figure 2 ;

[0038] Figure 4 This is a flow chart of an abnormal event handling method in one embodiment of the present application. Figure 3 ;

[0039] Figure 5 This is a flow chart of an abnormal event handling method in one embodiment of the present application. Figure 4 ;

[0040] Figure 6 This is a flow chart of an abnormal event handling method in one embodiment of the present application. Figure 5 ;

[0041] Figure 7 This is a schematic diagram of an implementation scenario of a map generation method to be demonstrated in an embodiment of the present application;

[0042] Figure 8 is a structural diagram of an abnormal event processing device in one embodiment of the present application;

[0043] Fig. 9 It is a schematic diagram of a computer device in one embodiment of the present application. DETAILED DESCRIPTION

[0044] The following will be combined with the drawings in the embodiments of the present application to clearly and completely describe the technical solutions in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0045] In one embodiment, if Figure 1 As shown, a method for handling abnormal events is provided, comprising the following steps:

[0046] In step S110, a parking space map to be displayed corresponding to the target location is obtained;

[0047] In the embodiment of the present application, the target location refers to a parking lot, such as an underground parking lot, a roadside parking lot, or a charging station, etc., where vehicles can be parked and charged. Each target location may include multiple parking spaces where vehicles can be parked for parking or charging.

[0048] Alternatively, see Figure 2, the parking space data and environmental data of the target place, such as the number, location, shape, lane, location of charging piles, etc. of parking spaces can be collected through manual surveying and photography, and drawn into a preliminary map, such as a CAD map, and then converted into a visual parking space map to be displayed. It should be noted that the parking space map to be displayed refers to a parking space-level map. That is, it is clearly marked with parking spaces, lanes, entrances and exits, charging piles, elevator halls, etc. For example, the parking space can be scaled down by the real parking space frame, and the mapping relationship between the map coordinate system and the world coordinate system can be established, and the coordinates of each corner point of each parking space can be mapped to the corresponding position of the map.

[0049] In step S120, when an abnormality occurs in the target location, an abnormal event detected by a preset detection terminal is obtained;

[0050] In an embodiment of the present application, the preset detection terminal may be a video detection terminal, which can shoot videos of parking areas and non-parking areas, and determine whether abnormal parking or charging behavior occurs in the captured video detection parking space. Or determine whether lane congestion or vehicle driving abnormalities occur in the target location, such as tire blowouts, car crashes, fires, road occupation and other abnormal events. Exemplarily, the collected video data can be divided into multiple video frames, and the vehicle in each video frame image can be identified to determine the vehicle's driving trajectory and driving direction, and then determine whether the vehicle is moving, driving in the reverse direction, etc., so as to determine whether there is any abnormality in the vehicle's driving.

[0051] In step S130, the abnormal event is displayed in the parking space map to be displayed.

[0052] In an embodiment of the present application, after an abnormal event is obtained, the abnormal event can be displayed in the corresponding position of the map by means of color, text, pattern, etc., such as the location where the abnormal event occurred, so that when managers and customer service view the map, they can intuitively determine which location in the target place the abnormality occurred, and can handle it in a timely manner according to the abnormal situation, thereby improving the efficiency of abnormal event handling and reducing operational losses.

[0053] The embodiment of the present application provides a method for handling abnormal events, including: obtaining a parking space map to be displayed corresponding to a target location; when an abnormality occurs in the target location, obtaining an abnormal event detected by a preset detection terminal; and displaying the abnormal event in the parking space map to be displayed. In the embodiment of the present application, abnormal events in the target location can be detected by a preset detection terminal. When an abnormality is detected, an abnormal event is generated and sent to the platform. The platform can add the abnormal event to the parking space map to be displayed in combination with the location where it occurred, so that managers and customer service can directly determine the abnormalities of parking, charging, vehicle driving, etc. at each location through the map, so as to accurately manage parking lots and charging stations, improve the efficiency of handling abnormal events, reduce the number of manual inspections, and reduce operating costs.

[0054] In one embodiment of the present application, when an abnormality occurs in the target location, the abnormal event detected by the preset detection terminal is obtained, including

[0055] When an abnormality occurs in the target parking space, obtaining the parking space abnormality event detected by the parking space detection terminal; and / or

[0056] When an abnormality occurs in a non-parking area in the target location, an environmental abnormality event detected by the environmental detection terminal is obtained.

[0057] In an embodiment of the present application, the parking space detection terminal may be an AI video detection terminal, such as a camera with a built-in AI algorithm, which can shoot a video of the parking space area, and has a built-in abnormality detection algorithm, which can determine whether abnormal parking behavior or charging behavior occurs in the captured video detection parking space. Exemplarily, the collected video data can be divided into multiple video frames, and the vehicle detection frame and the parking space detection frame are calibrated for each video frame image. Based on the calibration results, the coordinates of the corner points of the vehicle detection frame and the parking space detection frame are determined, and then the intersection and union ratio between the vehicle detection frame and the parking space detection frame can be calculated based on the coordinates to determine whether the vehicle is parked in the parking space, whether it partially exceeds the parking space area, whether it is parked across the parking space, and other abnormal problems.

[0058] For example, abnormal parking may include parking across parking spaces or parking the vehicle diagonally in parking spaces. Abnormal charging may include non-compliant charging behaviors, such as charging with a charging gun in another parking space, forced charging without payment, not removing the charging gun after charging is completed, and abnormal events such as fireworks alarms, flooding, and emergency stop being pressed during charging.

[0059] It should be noted that a parking space detection terminal can be set at each parking space, that is, each parking space detection terminal can perform video acquisition and detection on one parking space. Alternatively, one parking space detection terminal can detect multiple parking spaces, that is, according to the detection angle of the parking space detection terminal, its detection range is determined, and the parking spaces within the detection range can be detected by the parking space detection terminal.

[0060] In an embodiment of the present application, the environmental monitoring terminal may be an AI video detection terminal, such as a camera with a built-in AI algorithm. It can perform real-time video monitoring of the surrounding environment in the target location, and has a built-in anomaly detection algorithm to determine whether lane congestion or vehicle driving abnormalities occur in the target location, such as tire blowouts, car crashes, fires, road occupation and other abnormal events. Exemplarily, the collected video data may be divided into multiple video frames, and the vehicle in each video frame image may be identified to determine the vehicle's driving trajectory and direction, and then determine whether the vehicle is moving, driving in reverse, etc., so as to determine whether there is any abnormality in the vehicle's driving.

[0061] It should be noted that the environmental detection terminal can be set at various corners of the parking lot or charging station, or at the end points and corners of each lane, and there can be multiple environmental detection terminals, and multiple environmental detection terminals can cover all areas of the entire target location.

[0062] It should be noted that the environmental detection terminal mainly detects non-parking areas, such as whether the lane is congested, whether there is fireworks in the elevator, whether the road is occupied, whether the entrance and exit equipment is faulty, whether the vehicle collides, and other abnormal events.

[0063] In an embodiment of the present application, a parking space can be associated with a charging pile and a parking space detection terminal, and lanes and other areas in the venue can be associated with environmental detection terminals, and then the map to be displayed can be used as a unified entrance for parking space abnormal events and environmental abnormal events. That is, the user can use lanes and parking spaces as viewing entrances in the map to be displayed to view all abnormal events that have occurred in the lane or the parking space, and can retrieve the video data corresponding to the corresponding abnormal events to perform event analysis and backtracking to realize the inspection function. There is no need for managers / operation customer service to match the relationship between parking spaces and charging piles through multiple entrances, and to handle different abnormal events at different entrances, which can improve the efficiency of abnormal event processing and bring great convenience to managers / operation customer service.

[0064] In one embodiment of the present application, the parking space abnormality event includes a parking space abnormality video and / or image, the environment abnormality event includes an environment abnormality video and / or image, and the abnormal event is displayed in the parking space map to be displayed, including:

[0065] Display the parking space abnormality video and / or image at the location of the target parking space in the parking space map to be displayed;

[0066] The environment abnormality video and / or image is displayed at the abnormal position corresponding to the parking space map to be displayed, wherein the abnormal position is determined according to the location where the environment abnormality event occurs.

[0067] Optionally, the parking space abnormal event may include a parking space identification, such as a parking space number. Based on the parking space number, the location area of ​​the parking space in the map to be displayed can be found, and the abnormal event of the parking space can be indicated in the area by text, color, pattern, etc. For the environmental abnormal event, it may include the location where the abnormality occurred. For example, based on the installation position of the environmental detection device that collected the environmental abnormal event, the shooting angle, and the surrounding parking spaces, charging piles and other reference objects, the location where the environmental abnormal event occurred is determined, and based on the mapping relationship between the map coordinate system and the world coordinate system, the area corresponding to the location where the abnormal event occurred is found in the map to be displayed, and then the abnormal event of the parking space is indicated in the area by text, color, pattern, etc. When the manager and customer service view the map, they can intuitively determine which location in the target place has an abnormality, and can handle it in a timely manner according to the abnormal situation, improve the efficiency of abnormal event processing, and reduce operational losses.

[0068] It should be noted that the parking space abnormality event may include parking space abnormality video and / or image, and the environment abnormality event may include environment abnormality video and / or image. The image and video may be displayed in the map in the form of icons and enlarged for playback or display when the user views it. Alternatively, the image or video may be associated with the displayed abnormal event, and when the user views it, the user is redirected to the image display interface or video playback interface for image display or video playback.

[0069] It is understandable that, taking the parking space detection terminal as an example, when the parking space detection terminal can shoot parking space video data, and intercept some short video data related to abnormal events in the parking space video data, such as video data within 3 seconds before and after the abnormal event occurs, and split the video data into multiple continuous video frames, select an image that can best reflect the abnormal event, with the best clarity and the most complete picture, and upload them to the platform together for display on the map. Similarly, the environmental detection can also collect abnormal data or image data of environmental abnormal events in the above way.

[0070] See also Figure 3 In one embodiment of the present application, the abnormal event is displayed in the parking space map to be displayed, including:

[0071] In step S210, the abnormal event level corresponding to the abnormal event is determined;

[0072] In step S220, based on the abnormal event level, a display method of the abnormal event in the map to be displayed is determined;

[0073] In step S230, the abnormal event is displayed in the parking space map to be displayed according to the corresponding display method.

[0074] Optionally, the abnormal event can be displayed in different ways according to the level of the abnormal event. For example, different levels of abnormal events can be represented by different colors. The highest level abnormal event, such as fire, can be represented by red. Lane congestion is a medium abnormal event and can be represented by red. Irregular parking is a low abnormal event and can be represented by green. And it can be determined whether a prompt is needed according to the abnormal event. For example, if the vehicle is parked irregularly or the vehicle occupies the road, the owner can be notified to move the vehicle. If the lane is congested, the on-site manager can be notified to guide the traffic flow.

[0075] It is understandable that if the abnormal event is processed or the user chooses not to process it, the abnormal event displayed in the map can be made to disappear.

[0076] Optionally, the abnormal event level includes prompt level, warning level and safety level, and the urgency is from low to high as follows: prompt level < warning level < safety level. That is, the safety level is the highest level of abnormal events, the prompt level is the lowest level of abnormal events, and the warning level is the medium level of abnormal events. Different abnormal event levels can be displayed in different ways, for example, the prompt level is displayed in green, the warning level is displayed in yellow, and the safety level is displayed in red. This allows managers or customer service to see at a glance the urgency of handling abnormal events, and give priority to handling safety-level abnormal events.

[0077] It should be noted that abnormal events may include images of parking space abnormal events collected by parking space detection terminals, or images of environmental abnormal events collected by environmental detection terminals. When the abnormal event level is the safety level, the image data corresponding to the abnormal event is automatically enlarged and displayed in the map to be displayed through a pop-up window. When the abnormal event level is the prompt level, a text description of the abnormal event or a thumbnail of the abnormal event image can be automatically output through a pop-up window. When the user clicks, the thumbnail is enlarged. When the abnormal event level is the alarm level, a voice alarm or sound alarm can be configured. For example, a player icon is displayed in the map. After the user clicks, the abnormal event can be played by voice or a sound alarm can be output. When the manager or customer service views the map, they can intuitively determine the cause and location of the abnormal event so that they can handle it properly in time to avoid causing more serious safety problems.

[0078] See also Figure 4 In one embodiment of the present application, after displaying the abnormal event in the parking space map to be displayed, the method further includes:

[0079] In step S310, when a viewing operation on an abnormal event is obtained, monitoring data corresponding to the abnormal event collected by a preset detection terminal is retrieved, and the monitoring data is displayed in the parking space map to be displayed;

[0080] Optionally, when a user input viewing operation is obtained in the map to be displayed, such as clicking on an abnormal event image or display location, the parking space monitoring data corresponding to the parking space abnormal event collected by the parking space detection terminal can be retrieved and displayed in the parking space map to be displayed, or the environmental monitoring data corresponding to the environmental abnormal event collected by the environmental detection terminal can be retrieved and displayed in the parking space map to be displayed. In this way, the complete monitoring video data of the abnormal event can be viewed to better understand the cause of the abnormal event and take corresponding measures in a timely manner.

[0081] As an implementation method, the current page can be divided into two areas, one area is used to display the map to be displayed, and the other area can be used to display monitoring video data, such as historical monitoring video data or current monitoring video data. Historical monitoring video data refers to the video data corresponding to abnormal events uploaded by the environment detection terminal or the parking space detection terminal, and abnormal events can be replayed. Current monitoring video data refers to the real-time video data collected by the current environment detection terminal or the parking space detection terminal, so as to understand whether the abnormal event has been processed and whether the processing plan is complete.

[0082] See also Figure 5 In one embodiment of the present application, after displaying the abnormal event in the parking space map to be displayed, the method further includes:

[0083] In step S410, based on the abnormal event, alarm information is generated;

[0084] In step S420, the alarm information is sent to the corresponding user so that the abnormal event can be handled accordingly.

[0085] Optionally, when an abnormal event is obtained, corresponding alarm information can be generated. For example, when parking is not standardized and affects the parking of other vehicles, a vehicle moving alarm can be sent to the owner. When the vehicle is scratched by other vehicles, a vehicle damage alarm can be sent to the owner of the scratched vehicle. When the lane is congested, an alarm message can be sent to the on-site manager to evacuate the vehicle in time to avoid long-term congestion of vehicles and cause safety hazards. It should be noted that the corresponding user can be notified by SMS, voice or phone so that timely processing can be carried out.

[0086] See also Figure 6 In one embodiment of the present application, before obtaining the parking space map to be displayed corresponding to the target place, the method further includes:

[0087] In step S510, information about each target parking space and environment information of the target location are collected;

[0088] In step S520, CAD map data corresponding to the target location is generated based on the target parking space information and the environmental information;

[0089] In step S530, the CAD map data is converted into a parking space map to be displayed.

[0090] Alternatively, see Figure 7 , the environmental data of the target place can be collected through manual mapping, photography, etc., such as the number, location, shape, lanes, and location of charging piles of parking spaces, and drawn into a preliminary map, such as a CAD map, which can then be converted into a regional overview map and a basic detailed location map through a pre-built map conversion engine. In the regional overview map, the map can be divided into multiple areas according to function, such as parking area A, B, C, D, G shopping mall, and shops along the street. The basic detailed location can include detailed configuration information such as the parking space frame and parking space number in each area, the parking space location, and the location of the charging pile.

[0091] It should be noted that the parking space map to be displayed refers to the parking space level map. You can mark the parking space, path, distance and direction on the CAD map, and use the map conversion engine service to convert the content on the CAD map into a visual map. Figure 4 One of the corner points is used as the center point to construct the map coordinate system. The mapping relationship between the map coordinate system and the world coordinate system can be established to map the coordinates of each corner point of each parking space to the corresponding position on the map. The final map to be displayed clearly marks the parking space, lane, entrance and exit, charging pile, elevator hall and other information.

[0092] In the embodiment of the present application, abnormal events can be detected by a preset detection terminal. When an abnormality is detected, an abnormal event is generated and sent to the platform. The platform can add the abnormal event in combination with the location where it occurred to the parking map to be displayed, so that managers and customer service can directly determine the parking, charging, vehicle driving and other abnormalities at each location through the map, so as to accurately manage parking lots and charging stations, improve the efficiency of handling abnormal events, reduce the number of manual inspections, and reduce operating costs.

[0093] It should be understood that the size of the serial numbers of the steps in the above embodiments does not mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiments of the present application.

[0094] In one embodiment, an abnormal event processing device is provided, and the abnormal event processing device corresponds to the abnormal event processing method in the above embodiment. Figure 8 As shown, the abnormal event processing device includes a map acquisition unit 10, an abnormal event acquisition unit 20, and an abnormal event display unit 30. Each functional module is described in detail as follows:

[0095] A map acquisition unit 10, used to acquire a parking space map to be displayed corresponding to a target location;

[0096] The parking space abnormal event acquisition unit 20 is used to acquire the abnormal event detected by the preset detection terminal when an abnormality occurs in the target place;

[0097] The abnormal event display unit 40 is used to display the abnormal event in the parking space map to be displayed to issue an alarm.

[0098] In one embodiment of the present application, the parking space abnormal event acquisition unit 20 includes:

[0099] When an abnormality occurs in the target parking space, obtaining the parking space abnormality event detected by the parking space detection terminal; and / or

[0100] When an abnormality occurs in the non-parking area of ​​the target location, an abnormal environment event detected by the environment detection terminal is obtained.

[0101] In one embodiment of the present application, the parking space abnormality event includes a parking space abnormality video and / or image, the environment abnormality event includes an environment abnormality video and / or image, and the abnormal event display unit 40 is further used to:

[0102] Display the parking space abnormality video and / or image at the location of the target parking space in the parking space map to be displayed;

[0103] The environment abnormality video and / or image is displayed at the abnormal position corresponding to the parking space map to be displayed, wherein the abnormal position is determined according to the location where the environment abnormality event occurs.

[0104] In one embodiment of the present application, the abnormal event display unit 40 is further used to:

[0105] Determine the abnormal event level corresponding to the normal event;

[0106] Based on the abnormal event level, determine the display method of the abnormal event in the map to be displayed;

[0107] The abnormal events are displayed in the parking space map to be displayed according to the corresponding display method.

[0108] In one embodiment of the present application, the device further includes: a monitoring data viewing unit, configured to:

[0109] When a viewing operation for an abnormal event is obtained, monitoring data corresponding to the abnormal event collected by a preset detection terminal is retrieved, and the monitoring data is displayed in the parking space map to be displayed.

[0110] In one embodiment of the present application, the device further includes: an alarm information sending unit, configured to:

[0111] Generate alarm information based on abnormal events;

[0112] Send the alarm information to the corresponding user so that the abnormal event can be handled accordingly.

[0113] In one embodiment of the present application, the map acquisition unit 10 is further configured to:

[0114] Collect information about each target parking space and environment at the target location;

[0115] Generate CAD map data corresponding to the target location based on the target parking space information and environmental information;

[0116] Convert CAD map data into parking space map to be displayed.

[0117] In the embodiment of the present application, abnormal events can be detected by a preset detection terminal. When an abnormality is detected, an abnormal event is generated and sent to the platform. The platform can add the abnormal event in combination with the location where it occurred to the parking map to be displayed, so that managers and customer service can directly determine the parking, charging, vehicle driving and other abnormalities at each location through the map, so as to accurately manage parking lots and charging stations, improve the efficiency of handling abnormal events, reduce the number of manual inspections, and reduce operating costs.

[0118] For the specific definition of the abnormal event handling device, please refer to the definition of the abnormal event handling method above, which will not be repeated here. Each module in the above-mentioned abnormal event handling device can be implemented in whole or in part by software, hardware and a combination thereof. The above-mentioned modules can be embedded in or independent of the processor in the computer device in the form of hardware, or can be stored in the memory in the computer device in the form of software, so that the processor can call and execute the operations corresponding to the above modules.

[0119] In one embodiment, a computer device is provided. The computer device may be a terminal device, and its internal structure diagram may be as follows: Fig. 9 As shown. The computer device includes a processor, a memory, and a network interface connected through a system bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a readable storage medium. The readable storage medium stores computer-readable instructions. The network interface of the computer device is used to communicate with an external terminal through a network connection. When the computer-readable instructions are executed by the processor, an abnormal event processing method is implemented. The readable storage medium provided in this embodiment includes a non-volatile readable storage medium and a volatile readable storage medium.

[0120] In an embodiment of the present application, a computer device is provided, including a memory, a processor, and computer-readable instructions stored in the memory and executable on the processor. When the processor executes the computer-readable instructions, the steps of the above-mentioned abnormal event handling method are implemented.

[0121] In an embodiment of the application, a readable storage medium is provided, which stores computer-readable instructions. When the computer-readable instructions are executed by a processor, the steps of the above-mentioned abnormal event handling method are implemented.

[0122] Those of ordinary skill in the art can understand that all or part of the processes in the above-mentioned embodiments can be implemented by instructing related hardware through computer-readable instructions, and the computer-readable instructions can be stored in a non-volatile readable storage medium or a volatile readable storage medium. When the computer-readable instructions are executed, they may include the processes of the embodiments of the above-mentioned methods. Among them, any reference to memory, storage, database or other media used in the embodiments provided in this application may include non-volatile and / or volatile memory. Non-volatile memory may include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM) or flash memory. Volatile memory may include random access memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in many forms, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), etc.

[0123] Those skilled in the art can clearly understand that for the convenience and simplicity of description, only the division of the above-mentioned functional units and modules is used as an example. In actual applications, the above-mentioned functions can be distributed and completed by different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above.

[0124] The above embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. These modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present application, and should all be included in the protection scope of the present application.

Claims

1. A method for handling abnormal events, characterized in that: The method comprises: Obtain a parking space map to be displayed corresponding to the target location; When an abnormality occurs in the target location, obtaining the abnormal event detected by the preset detection terminal; The abnormal event is displayed in the parking space map to be displayed.

2. The abnormal event handling method according to claim 1, characterized in that: When an abnormality occurs in the target location, obtaining an abnormal event detected by a preset detection terminal includes: When an abnormality occurs in the target parking space, obtaining the parking space abnormality event detected by the parking space detection terminal; and / or When an abnormality occurs in the non-parking area of ​​the target location, an abnormal environment event detected by the environment detection terminal is obtained.

3. The abnormal event handling method according to claim 2, characterized in that: The parking space abnormality event includes a parking space abnormality video and / or image, the environmental abnormality event includes an environmental abnormality video and / or image, and the displaying of the abnormal event in the parking space map to be displayed includes: Displaying the parking space abnormality video and / or image at the location of the target parking space in the parking space map to be displayed; The abnormal environment video and / or image is displayed at an abnormal position corresponding to the parking space map to be displayed, wherein the abnormal position is determined according to the location where the abnormal environment event occurs.

4. The abnormal event handling method according to claim 1, characterized in that: The displaying of the abnormal event in the parking space map to be displayed includes: Determine the abnormal event level corresponding to the abnormal event; Based on the abnormal event level, determining a display method of the abnormal event in the map to be displayed; The abnormal event is displayed in the parking space map to be displayed according to a corresponding display method.

5. The abnormal event handling method according to claim 1, characterized in that: After displaying the abnormal event in the parking space map to be displayed, the method further includes: When a viewing operation on the abnormal event is obtained, monitoring data corresponding to the abnormal event collected by the preset detection terminal is retrieved, and the monitoring data is displayed in the parking space map to be displayed.

6. The abnormal event handling method according to claim 1, characterized in that: After displaying the abnormal event in the parking space map to be displayed, the method further includes: Based on the abnormal event, generate alarm information; The alarm information is sent to the corresponding user so that the abnormal event can be handled accordingly.

7. The abnormal event handling method according to any one of claims 1 to 6, characterized in that: Before obtaining the to-be-displayed parking space map corresponding to the target place, the method further includes: Collecting information about each target parking space and environment of the target location; Based on the target parking space information and environmental information, generating CAD map data corresponding to the target location; The CAD map data is converted into the parking space map to be displayed.

8. An abnormal event processing device, characterized in that: The device comprises: A map acquisition unit, used to acquire a parking space map to be displayed corresponding to a target location; A parking space abnormal event acquisition unit, used for acquiring an abnormal event detected by a preset detection terminal when an abnormality occurs in the target location; The abnormal event display unit is used to display the abnormal event in the parking space map to be displayed to issue an alarm.

9. A computer device comprising a memory, a processor, and computer-readable instructions stored in the memory and executed on the processor, characterized in that: When the processor executes the computer-readable instructions, the abnormal event processing method according to any one of claims 1 to 7 is implemented.

10. A readable storage medium having computer readable instructions stored thereon, characterized in that: When the computer-readable instructions are executed by a processor, the abnormal event handling method according to any one of claims 1 to 7 is implemented.

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