Defect comprehensive management platform, method and equipment and storage medium

Abstract

The invention discloses a defect comprehensive management platform, method and device and a storage medium. The defect comprehensive management platform comprises a data system and an enterprise resource management system. The data system comprises a notification order management unit and a work order management unit. And the notice management unit generates a notice according to the inspection record, the user self-inspection record, the equipment self-inspection record or the point inspection record of the equipment, and obtains an approval result. And after the approval is passed, the data system sends the notification to the enterprise resource management system, and the enterprise resource management system automatically generates a maintenance work order according to the received notification. The work order management unit distributes maintenance tasks according to the work centers recorded in the work order, and it is ensured that maintenance personnel handle the to-be-maintained equipment in time. According to the platform, the efficiency of industrial equipment maintenance management is remarkably improved, the problems of error rate and information transmission lag caused by manual operation are reduced, notification sheet generation, work sheet distribution and maintenance task automation are realized, the maintenance progress is accelerated, and the management cost is reduced.

Description

Technical Field

[0001] This application relates to the technical field of equipment maintenance management, and particularly to a comprehensive defect management platform, method, device, and storage medium. Background Art

[0002] In the maintenance management of industrial equipment, the processes of generating notice forms for defect reporting of industrial equipment, generating work orders, and determining maintenance personnel based on work orders are all manually implemented. This leads to problems such as low efficiency, high error rates, and poor information transfer in the defect reporting process. At the same time, manual operations require a large amount of time to process each step, and it is easy to have information omissions, duplications, or errors, which in turn affect the maintenance progress. In addition, manual operations may result in untimely information transfer, causing misunderstandings or delays. Maintenance personnel fail to obtain accurate task information in a timely manner, thus affecting the maintenance efficiency and increasing the management cost.

[0003] Therefore, how to automate the process of defect reporting and maintenance management of industrial equipment to improve efficiency, reduce error rates, and ensure the immediacy and accuracy of information transfer is a technical problem that urgently needs to be solved by those skilled in the art. Summary of the Invention

[0004] Based on the above problems, this application provides a comprehensive defect management platform, method, device, and storage medium, which can automate the process of defect reporting and maintenance management of industrial equipment to improve efficiency, reduce error rates, and ensure the immediacy and accuracy of information transfer.

[0005] The embodiments of this application disclose the following technical solutions:

[0006] A comprehensive defect management platform, the platform includes a digital factory maintenance data system and a system application product enterprise resource management system; the data system includes a notice form management unit and a work order management unit;

[0007] The notice form management unit is connected to the work order management unit; the work order management unit is connected to the enterprise resource management system; the enterprise resource management system is connected to the notice form management unit;

[0008] The notice management unit is used to generate a notice based on the patrol inspection record, user self-inspection record or spot inspection record of the device to be processed, and obtain the approval result of the notice; the patrol inspection record, user self-inspection record and spot inspection record are uploaded by the user through the user terminal; the patrol inspection record and user self-inspection record both include the patrol inspection or self-inspection defect media file, device location number, device number, device name, defect level, maintenance suggestion and defect discovery time; the device self-inspection record includes the device location number, device number, device name and spot inspection result; the spot inspection record includes the spot inspection item, spot inspection result, abnormal situation, device location number, device number, device name, maintenance suggestion and abnormal discovery time; the notice includes the work center, regional specialty, device location number, device number, device name, defect content, maintenance suggestion and problem discovery time of the device to be processed; there is a one-to-one correspondence between the work center and the regional specialty;

[0009] The work order management unit is used to send the notice with the approval result of approval passed to the enterprise resource management system;

[0010] The enterprise resource management system is used to generate a maintenance work order based on the notice and feedback the maintenance work order to the work order management unit; the maintenance work order includes the work order number, work order name, work order type, the work center, planned start time, planned end time and work order status;

[0011] The work order management unit is also used to allocate maintenance work according to the work center in the maintenance work order, so that the maintenance personnel in the work center can repair the device to be processed.

[0012] In a possible implementation manner, the data system further includes an employee management unit; the employee management unit is connected to the notice management unit;

[0013] The employee management unit is used to manage the work center; the work center includes an employee group corresponding to the regional specialty; the employee group includes spot inspection personnel, maintenance personnel, planners and supervisors.

[0014] In a possible implementation manner, the notice management unit is further used to:

[0015] When the approval result is not approved, obtain a reassignment message; the reassignment message is initiated by the user who reviews the notice;

[0016] Modify the work center of the notice based on the reassignment message to obtain a new notice;

[0017] Send the new notice to the planner in the work center recorded in the new notice, so that the planner can re-approve the new notice to obtain a new approval result.

[0018] In a possible implementation manner, the work order management unit is further configured to:

[0019] Record the actual end time and actual processing time of the maintenance work order;

[0020] If the actual end time is later than the planned end time, confirm that the work order assessment of the maintenance work order fails;

[0021] If the actual processing time is greater than the planned time, confirm that the work order assessment of the maintenance work order fails; the time is the difference between the planned end time and the planned start time.

[0022] In a possible implementation manner, the notice management unit is further configured to:

[0023] After the maintenance of the device to be processed is completed, close the notice based on the received notice closing instruction.

[0024] In a possible implementation manner, the employee management unit is further configured to:

[0025] Assign viewing permissions to each employee in the employee group according to the work content of the employees in the employee group; the viewing permissions include notice viewing permissions and maintenance work order viewing permissions.

[0026] In a possible implementation manner, the data system further includes a workbench: the workbench is connected to the notice management unit;

[0027] The workbench is used to display the notice to the employees with the notice viewing permission and display the maintenance work order to the employees with the maintenance work order viewing permission.

[0028] A comprehensive defect management method is applied to the comprehensive defect management platform according to any one of claims 1-7. The method includes:

[0029] Generate a notice based on the inspection records, user self-inspection records, equipment self-inspection records, or spot-check records of the equipment to be processed; the inspection records and user self-inspection records both include inspection or self-inspection defect media files, equipment location numbers, equipment numbers, equipment names, defect levels, maintenance suggestions, and defect discovery times; the equipment self-inspection records include equipment location numbers, equipment numbers, equipment names, and spot-check results; the spot-check records include spot-check items, spot-check results, abnormal conditions, equipment location numbers, equipment numbers, equipment names, maintenance suggestions, and abnormal discovery times; the notice includes the work center, regional specialty, equipment location number, equipment number, equipment name, defect content, maintenance suggestion, and problem discovery time of the equipment to be processed; there is a one-to-one correspondence between the work center and the regional specialty;

[0030] Obtain the approval result of the notice;

[0031] If the approval result is approval passed, generate a maintenance work order based on the notice; the maintenance work order includes a work order number, work order name, work order type, the work center, planned start time, planned end time, and work order status;

[0032] Allocate maintenance work according to the work center in the maintenance work order, so that the maintenance personnel in the work center can repair the equipment to be processed.

[0033] A defect reporting device includes: a memory, a processor, and a computer program stored on the memory and executable on the processor. When the processor executes the computer program, the above-mentioned defect comprehensive management method is implemented.

[0034] A computer-readable storage medium stores instructions. When the instructions run on a terminal device, the terminal device is enabled to execute the above-mentioned defect comprehensive management method.

[0035] Compared with the prior art, the present application has the following beneficial effects:

[0036] This application provides a comprehensive defect management platform, method, device, and storage medium. The system includes a data system and an enterprise resource management system. The data system contains a notice management unit and a work order management unit, which are interconnected, and the work order management unit is also connected to the enterprise resource management system. Specifically, the notice management unit is responsible for generating notices based on the inspection records, user self-inspection records, equipment self-inspection records, or spot-check records of the equipment to be processed, and obtaining the approval results of the notices. The inspection records and user self-inspection records are uploaded by the user through the user terminal, including information such as inspection or self-inspection defect media files, equipment location numbers, equipment numbers, equipment names, defect levels, repair suggestions, and defect discovery times. The equipment self-inspection records include equipment location numbers, equipment numbers, equipment names, and spot-check results. The spot-check records include spot-check items, spot-check results, abnormal situations, equipment location numbers, equipment numbers, equipment names, repair suggestions, and abnormal discovery times. The generated notices detail the work centers, regional specialties, equipment location numbers, equipment numbers, equipment names, defect contents, repair suggestions, and problem discovery times of the equipment to be processed, where there is a one-to-one correspondence between the work centers and the regional specialties. The work order management unit is responsible for sending the approved notices to the enterprise resource management system. The enterprise resource management system generates repair work orders based on these notices and feeds back the repair work orders to the work order management unit. The repair work orders contain information such as work order numbers, work order names, work order types, work centers, planned start times, planned end times, and work order statuses. Finally, the work order management unit assigns repair work according to the work centers in the repair work orders to ensure that the repair personnel in the work centers can repair the equipment to be processed in a timely manner.

[0037] The comprehensive defect management platform of this application replaces traditional manual operations with digital and automated processes, effectively solving the problems of low efficiency, high error rate, and poor information transmission caused by manual processing. The comprehensive defect management platform automatically generates notices and repair work orders through the collaborative work of the data system and the enterprise resource management system, transmits information in real time, and ensures that repair personnel can obtain accurate tasks in a timely manner. The comprehensive defect management platform automates task allocation and record management, reduces human errors and information omissions, improves work efficiency, reduces management costs, optimizes resource allocation, and improves the quality and reliability of equipment maintenance. BRIEF DESCRIPTION OF THE DRAWINGS

[0038] In order to more clearly illustrate the technical solutions in the embodiments of this application or the prior art, the following will briefly introduce the drawings required for use in the description of the embodiments or the prior art. Obviously, the drawings in the following description are only some embodiments of this application. For those of ordinary skill in the art, without creative efforts, other drawings can also be obtained based on these drawings.

[0039] Figure 1 The structural diagram of a comprehensive defect management platform provided by an embodiment of the present application;

[0040] Figure 2 The method flowchart of a comprehensive defect management method provided by an embodiment of the present application. Specific embodiments

[0041] In order to enable those skilled in the art to better understand the solution of the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.

[0042] In traditional industrial equipment management, the processes of generating defect reporting notices, creating repair orders, and determining repair personnel based on repair orders usually rely on manual operations. This approach often leads to multiple problems. First, the efficiency of defect reporting is low. Manual operations are prone to omissions and errors, resulting in poor information transmission and increased workload. Second, during the process of manual intervention, since each step requires a large amount of time for processing, repetitions or errors are likely to occur, affecting the repair progress and the timeliness of tasks. At the same time, the delay or untimely transmission of information may also cause repair personnel to fail to obtain accurate task information, thus affecting the repair efficiency. Finally, relying on manual operations increases the management cost, further affecting the smoothness of the entire repair process and the management effect.

[0043] To solve this problem, an integrated defect management platform, method, device, and storage medium are provided in the embodiments of the present application. Through the collaborative operation of the data system and the enterprise resource management system, the integrated defect management platform realizes an efficient maintenance management process. The notice management unit is connected to the work order management unit, generates notices based on the detection records of the equipment, and obtains the approval results. The work order management unit sends the approved notices to the enterprise resource management system, and then generates maintenance work orders based on the notices, including information such as work order numbers, work order names, work order types, work centers, planned start times, planned end times, and work order statuses. The work order management unit is also responsible for allocating maintenance work according to the work centers recorded in the maintenance work orders, ensuring that maintenance personnel process the equipment to be repaired on time, and comprehensively improving the efficiency and quality of equipment maintenance. By introducing digital and automated processes, the integrated defect management platform of the present application replaces traditional manual operations, effectively solving problems such as low efficiency, high error rates, and untimely information transmission. Through the close cooperation between the data system and the enterprise resource management system, the platform can automatically generate notices and maintenance work orders, and realize real-time information transmission, ensuring that maintenance personnel can quickly obtain accurate task information. At the same time, automated task allocation and record management reduce human errors and information omissions, improve overall work efficiency, reduce management costs, optimize resource allocation, and improve the accuracy and reliability of equipment maintenance.

[0044] Next, the technical solutions in the embodiments of the present invention will be clearly and completely described with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present application, rather than all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.

[0045] See Figure 1 , Figure 1 is a structural diagram of an integrated defect management platform provided by an embodiment of the present application. As Figure 1 shown, the integrated defect management platform includes a data system and an enterprise resource management system. The data system includes a notice management unit and a work order management unit, where the notice management unit is connected to the work order management unit, and the work order management unit is connected to the enterprise resource management system, and the enterprise resource management system is connected to the notice management unit.

[0046] In a possible implementation, the data system can be, but is not limited to, a Digital Plant Maintenance (DPM) system. The DPM system is a system that uses digital technology to manage the maintenance of factory equipment. The DPM system realizes functions such as equipment status monitoring, fault diagnosis, preventive maintenance, and maintenance management by integrating advanced information technology and automation tools.

[0047] In a possible implementation, the enterprise resource management system can adopt the Plant Maintenance (PM) module in SAP (System Applications and Products). SAP is a comprehensive enterprise resource planning system that helps enterprises manage and optimize their business processes, including multiple aspects such as finance, procurement, inventory, and production. Among them, the PM module of SAP is an important part of the SAP system and is specifically used for equipment maintenance and asset management.

[0048] The functions of the notice management unit are as follows:

[0049] (1) Generate a notice based on the inspection record, user self-inspection record, equipment self-inspection record, or spot inspection record of the equipment to be processed, and obtain the approval result of the notice.

[0050] The "equipment to be processed" refers to those equipment that need to be inspected, repaired, or otherwise processed. Specifically, it refers to those equipment that are found to have defects or abnormalities during inspection, user self-inspection, or equipment self-inspection, and these defects or abnormalities need to be resolved through further repair or processing.

[0051] Among them, the inspection record, user self-inspection record, and spot inspection record are uploaded by the user through the user terminal. The inspection record and user self-inspection record include pictures or videos of inspection or self-inspection defects (i.e., defect media files), equipment location numbers, equipment numbers, equipment names, defect levels, repair suggestions, and defect discovery times.

[0052] At night, the equipment will automatically perform self-inspection to check the equipment status in the previous spot inspection record. Specifically, the equipment will re-detect the equipment marked in the spot inspection record and record the equipment with abnormalities in detail. For each abnormal equipment, the following information needs to be recorded: equipment location number: identifying the location where the equipment is located; equipment number: the unique number of the equipment used to distinguish different equipment; equipment name: the specific name of the equipment; spot inspection result: recording the inspection result during equipment self-inspection, especially the problems or abnormalities found. In this way, the equipment can perform self-inspection at night without human intervention, automatically generate relevant records, and provide data support for subsequent maintenance and management.

[0053] The inspection record includes inspection defect pictures or videos, inspection items, inspection results, abnormal situations, equipment location numbers, equipment numbers, equipment names, maintenance suggestions, and the time of abnormal discovery.

[0054] The generated notice includes the work center, regional specialty, equipment location number, equipment number, equipment name, defect content, maintenance suggestions, and the time of problem discovery of the equipment to be processed. There is a one-to-one correspondence between the work center and the regional specialty.

[0055] It should be noted that regional specialties (such as sewage process, PL12 pulp board process) refer to the professional technical fields related to specific production or operation processes. Specifically:

[0056] Sewage process: It refers to the process department related to sewage treatment, involving a series of processes of wastewater treatment, including physical treatment, chemical treatment, and biological treatment, etc.

[0057] PL12 pulp board process: It refers to the production line or department related to a specific production process, usually related to the pulp board production process in the paper industry. PL is the abbreviation of Pulp Line, and 12 represents the 12th production line. Pulp board is a form of papermaking raw material and is processed through specific pulping processes and equipment.

[0058] These regional specialty information helps to clarify the specific background and solution direction of the problem, ensuring that relevant professionals can quickly locate and handle the problem.

[0059] In addition, the entire production line can include multiple regional specialties (which can be encoded in the way of numbers plus letters), and can be established in a hierarchical manner. At the lowest level, it is necessary to specify to specific equipment (which can be encoded with numbers). The above work center can also be encoded in the way of alphanumeric plus.

[0060] In a possible implementation manner, the work center includes an employee group corresponding to the regional specialty; the employee group includes inspection personnel, maintenance personnel, planners, and supervisors.

[0061] It should be noted that the approval of the notice is completed by the planner in the work center included in the notice.

[0062] In a possible implementation manner, the notice can also include but is not limited to content such as defect level, reporter, and defect video.

[0063] The functions of the work order management unit are as follows:

[0064] (1) Send the notice with the approval result of approval passed to the enterprise resource management system.

[0065] (2) Allocate repair work according to the work centers recorded in the repair work orders fed back by the enterprise resource management system, ensuring that the repair personnel in the work centers can repair the equipment to be processed in a timely manner.

[0066] The functions of the enterprise resource management system are as follows:

[0067] (1) Generate repair work orders based on the notice forms and feed back the repair work orders to the work order management unit.

[0068] Among them, the repair work order includes the work order number, work order name, work order type, work center, planned start time, planned end time, and work order status.

[0069] In a possible implementation manner, the repair work order may further include, but is not limited to, planned working hours, actual working hours, actual start time, and actual end time, etc.

[0070] In a possible implementation manner, the data system further includes an employee management unit, which is connected to the notice form management unit. The specific functions of the employee management unit are as follows:

[0071] Manage work centers: It can modify the corresponding relationship between the employee group and the work center and the regional specialty, and can define and manage the members within the employee group corresponding to each work center, ensuring that each work center has corresponding and correct inspection personnel, repair personnel, planners, and supervisors.

[0072] In a possible implementation manner, the employee management unit further has the following functions:

[0073] Allocate viewing permissions to each employee in the employee group according to the work content of the employees in the employee group. These viewing permissions include notice form viewing permissions and repair work order viewing permissions.

[0074] In a possible implementation manner, the data system further includes a workbench, which is connected to the notice form management unit. The specific function description is as follows:

[0075] (1) Display notice forms: Display the notice forms that can be seen by the employees with notice form viewing permissions to these employees.

[0076] (2) Display repair work orders: Display the repair work orders that can be seen by the employees with repair work order viewing permissions to these employees.

[0077] In a possible implementation manner, the above workbench can also display equipment management information, business reports, employee working hours, point inspection work order statistics, point inspection task quantities, and other information.

[0078] The workbench is used to display various data to users, and can also configure operation buttons such as corresponding data viewing and downloading. Exemplarily, the above device management information may include device data. The above business report can display the summary statistics of work orders in a preset time period, etc. The above point inspection work order statistics can be displayed, for example, through bar charts, pie charts, etc., to show the current to-be-processed status, completed status, and to-be-explained status of the point inspection work orders. The above number of point inspection tasks can be used to display the number of point inspection work orders and maintenance work orders through forms, etc.

[0079] In a possible implementation manner, the notice management unit further has the following functions:

[0080] (1) Obtain the reassignment message: When the approval result is not approved, the notice management unit will obtain the reassignment message initiated by the user who reviews the notice.

[0081] (2) Modify the work center of the notice based on the reassignment message: According to the information in the reassignment message, modify the work center of the notice to obtain a new notice.

[0082] (3) Send the new notice to the planner in the new work center: Send the modified new notice to the planner in the new work center so that the planner can re-approve the new notice to obtain a new approval result.

[0083] In a possible implementation manner, the work order management unit further has the following functions:

[0084] (1) Record the actual end time and actual processing time of the maintenance work order: Record the actual end time of the maintenance work order and calculate the actual processing time (i.e., the actual end time minus the actual start time).

[0085] (2) Confirm the situation where the work order assessment fails: If the actual end time is later than the planned end time, it is confirmed that the work order assessment of the maintenance work order fails. If the actual processing time is greater than the planned time, it is confirmed that the work order assessment of the maintenance work order fails.

[0086] In a possible implementation manner, the notice management unit further has the following functions:

[0087] After the maintenance of the device to be processed is completed, close the notice based on the received notice closing instruction.

[0088] After the equipment repair is completed, the relevant staff shall confirm and record the completed work and status of the repair, and send it back to the enterprise resource management system. The notice management unit will, according to the confirmation information of the completed repair, trigger a notice closing instruction by the person who discovered the defect through the notice management unit, so that the notice management unit closes the notice based on the received notice closing instruction and makes an evaluation, and synchronizes the notice status to the enterprise resource management system.

[0089] A comprehensive defect management platform provided by this application mainly consists of a data system and an enterprise resource management system. The two cooperate closely to ensure the efficient transmission of defect information and the timely processing of tasks. Specifically, the data system includes a notice management unit and a work order management unit. These two units are seamlessly connected to the enterprise resource management system through mutual connection. The main function of the notice management unit is to automatically generate notices based on the inspection records, user self-inspection records, equipment self-inspection records, or spot inspection records of the equipment to be processed, and perform approval processing. Users upload defect records or spot inspection records through the user terminal, and the platform will automatically parse and generate relevant notices. The inspection records and user self-inspection records contain detailed information such as defect pictures of the equipment, equipment numbers, equipment names, defect levels, repair suggestions, and defect discovery times. The equipment self-inspection records include equipment location numbers, equipment numbers, equipment names, and spot inspection results. The spot inspection records cover spot inspection items, inspection results, equipment abnormal conditions, equipment location numbers, equipment names, and abnormal discovery times. These data help the platform comprehensively understand the current state of the equipment and generate accurate notices. Each notice will contain information such as the work center, regional specialty, equipment location number, equipment number, equipment name, defect content, repair suggestions, and problem discovery time of the equipment to be processed. And there is a strict one-to-one correspondence between the work center and the regional specialty, ensuring the accuracy of task allocation. When the notice passes the approval, the notice management unit sends it to the enterprise resource management system. The enterprise resource management system generates a maintenance work order based on the received notice. The maintenance work order includes detailed information such as work order number, work order name, work order type, work center, planned start and end times, and work order status. The generation of the maintenance work order is the basis for the subsequent development of maintenance tasks, ensuring the orderly progress of maintenance work. The work order management unit assigns maintenance tasks according to the work center information in the maintenance work order. In this way, the platform can automatically assign tasks to specific maintenance personnel, ensuring that the maintenance personnel within the work center can receive the maintenance tasks of the equipment to be processed in a timely manner and process them according to the requirements of the maintenance work order. In this application, the comprehensive defect management platform replaces traditional manual operations through digital and automated processes, effectively solving the problems of low efficiency, high error rate, and poor information transmission caused by manual processing. The platform uses the collaborative work of the data system and the enterprise resource management system to automatically generate notices and maintenance work orders and transmit information in real time, ensuring that maintenance personnel can obtain accurate task information in a timely manner. Through automated task allocation and record management, the comprehensive defect management platform significantly reduces human errors and information omissions, improves the overall work efficiency, and reduces management costs. At the same time, it optimizes resource allocation and improves the quality and reliability of equipment maintenance.

[0090] See Figure 2 , which is a method flow chart of a comprehensive defect management method provided by an embodiment of this application. AsFigure 2 As shown, the comprehensive defect management method may include steps S201 - S204:

[0091] S201: Generate a notice based on the inspection records, user self - inspection records, equipment self - inspection records, or spot - check records of the equipment to be processed.

[0092] When a problem occurs with the equipment that needs to be processed, a notice needs to be generated based on the inspection records, user self - inspection records, or spot - check records of the equipment. Specifically:

[0093] Inspection records and user self - inspection records: These records will include defect pictures or videos of the equipment (i.e., defect media files), location information of the equipment, equipment number, equipment name, defect level, repair suggestions, and the time when the defect was discovered. This information helps to illustrate the problems of the equipment and the content that needs to be processed.

[0094] Every night, the DPM system will automatically conduct self - inspection based on the equipment status, checking the equipment conditions in the latest spot - check records. Specifically, the equipment will re - detect the equipment marked with "dangerous" and "unqualified" status in the spot - check records, and automatically trigger a defect notice for the equipment with these abnormalities. For each abnormal equipment, the following information needs to be recorded: Equipment location number: Identifies the location where the equipment is located; Equipment number: The unique number of the equipment, used to distinguish different equipment; Equipment name: The specific name of the equipment; Spot - check result: Records the inspection results during the equipment spot - check, especially the problems or abnormalities found. In this way, the equipment can conduct self - inspection at night without human intervention, automatically generate a defect notice, which is approved and issued by the planner, and synchronize the notice and work order in the two systems, so as to ensure that the defective equipment is processed in a timely manner.

[0095] Spot - check records: Different from inspections and self - inspections, spot - check records will list in more detail the inspection items, inspection results, whether there are abnormalities, defect pictures, equipment location, equipment number, equipment name, repair suggestions, and the time when the abnormality was discovered.

[0096] Notice content: In the generated notice, it will include the work center, regional specialty, equipment location number, equipment number, equipment name, defect content, repair suggestions, and the time when the problem was discovered of the equipment to be processed. The purpose of the notice is to assign repair tasks and provide relevant information.

[0097] The work center corresponds to the regional specialty one by one: There is a corresponding relationship between the work center and the regional specialty, ensuring that the repair tasks in the notice can be accurately assigned to the corresponding professional personnel for processing.

[0098] S202: Obtain the approval result of the notice.

[0099] "Obtaining the approval result of the notice" means obtaining the final decision or status in the approval process related to the notice. Specifically, this approval result can be approval passed or approval not passed, which reflects the handling situation of the notice in the approval link. This result determines the subsequent handling steps, such as whether to continue to execute the task, whether to resubmit or modify the notice, or whether to trigger other operations (such as reassigning or adjusting the work center).

[0100] S203: If the approval result is approval passed, generate a maintenance work order based on the notice.

[0101] When the approval result is "approval passed", a maintenance work order can be automatically generated based on the notice. The maintenance work order includes the following content: work order number (the unique number identifying the work order), work order name (the name of the work order), work order type (indicating the category of the work order), work center (the specific employee group assigned for maintenance), planned start time (the expected start time of maintenance), planned end time (the expected completion time of maintenance), and work order status (indicating the current execution progress or status of the work order).

[0102] S204: Allocate the maintenance work according to the work center in the maintenance work order, so that the maintenance personnel in the work center can perform maintenance on the device to be processed.

[0103] According to the work center specified in the maintenance work order, the maintenance task can be assigned to the maintenance personnel in the work center. In this way, the maintenance personnel can perform actual processing and repair work on the device to be repaired according to the task requirements. Through this method, it is ensured that the task can be accurately and timely assigned to the staff responsible for the work center, thereby improving the maintenance efficiency and the repair quality of the device.

[0104] In a possible implementation manner, the method further includes:

[0105] Manage the work center; the work center includes employee groups corresponding to the regional specialties; the employee groups include inspection personnel, maintenance personnel, planners, and supervisors.

[0106] In a possible implementation manner, the method further includes:

[0107] When the approval result is approval not passed, obtain a reassignment message; the reassignment message is initiated by the user who reviews the notice;

[0108] Modify the work center of the notice based on the reassignment message to obtain a new notice;

[0109] Send the new notice to the planner in the work center recorded in the new notice, so that the planner can re-approve the new notice to obtain a new approval result.

[0110] In a possible implementation manner, the method further includes:

[0111] Record the actual end time and actual processing duration of the maintenance work order.

[0112] If the actual end time is later than the planned end time, confirm that the work order assessment of the maintenance work order fails.

[0113] If the actual processing duration is greater than the planned duration, confirm that the work order assessment of the maintenance work order fails; the duration is the difference between the planned end time and the planned start time.

[0114] In a possible implementation manner, the method further includes:

[0115] After the maintenance of the device to be processed is completed, close the notice based on the received notice closing instruction.

[0116] In a possible implementation manner, the method further includes:

[0117] Assign viewing permissions to each employee in the employee group according to the work content of the employees in the employee group; the viewing permissions include notice viewing permissions and maintenance work order viewing permissions.

[0118] In a possible implementation manner, the method further includes:

[0119] Show the notice to the employees with the notice viewing permission, and show the maintenance work order to the employees with the maintenance work order viewing permission.

[0120] Based on the content of S201 - S204, it can be seen that first, a notice is generated according to the inspection record, user self-inspection record, device self-inspection record or point inspection record of the device to be processed, and the recorded content includes defect pictures, device information, maintenance suggestions, etc. Then, the approval result of the notice is obtained. If the approval is passed, a maintenance work order is generated according to the notice, and the work order includes detailed information such as work order number, work order type, work center, planned time, etc. Finally, according to the work center in the maintenance work order, the maintenance task is assigned to the corresponding maintenance personnel to ensure that the device can be repaired in time, thereby improving the processing efficiency and accuracy. This application replaces the traditional manual operation with a digital and automated process, effectively solving the problems of low efficiency, high error rate and poor information transmission caused by manual processing.

[0121] In addition, an embodiment of the present application further provides a defect reporting device, including: a memory, a processor, and a computer program stored on the memory and executable on the processor. When the processor executes the computer program, the comprehensive defect management method described above is implemented.

[0122] In addition, an embodiment of the present application further provides a computer-readable storage medium. Instructions are stored in the computer-readable storage medium. When the instructions run on a terminal device, the terminal device is enabled to execute the comprehensive defect management method described above.

[0123] The above has provided a detailed introduction to a comprehensive defect management platform, method, device, and storage medium provided by the present application. The various embodiments in the specification are described in a progressive manner. Each embodiment focuses on the differences from other embodiments. The same or similar parts among the various embodiments can be referred to each other. For the device disclosed in the embodiment, since it corresponds to the method disclosed in the embodiment, the description is relatively simple. For the relevant parts, refer to the description in the method part. It should be noted that for those of ordinary skill in the art in the technical field of the present application, without departing from the principle of the present application, several improvements and modifications can be made to the present application, and these improvements and modifications also fall within the protection scope of the claims of the present application.

[0124] It should be understood that in the present application, "at least one (item)" means one or more, and "a plurality" means two or more. "And / or" is used to describe the association relationship of associated objects and indicates that three relationships can exist. For example, "A and / or B" can mean: only A exists, only B exists, and both A and B exist at the same time. Among them, A and B can be singular or plural. The character " / " generally means that the associated objects before and after are in an "or" relationship. "At least one (one) of the following" or its similar expression refers to any combination of these items, including any combination of single item (one) or plural items (ones). For example, at least one (one) of a, b, or c can mean: a, b, c, "a and b", "a and c", "b and c", or "a and b and c", where a, b, c can be single or multiple.

[0125] It should also be noted that in this text, relational terms such as first and second are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any actual relationship or order between these entities or operations. Moreover, the term "comprising", "including" or any other variant thereof is intended to cover non-exclusive inclusion, so that a process, method, article or device comprising a series of elements not only includes those elements, but also includes other elements not expressly listed, or also includes elements inherent to such process, method, article or device. Without further limitation, an element defined by the statement "comprising an..." does not exclude the presence of additional identical elements in the process, method, article or device comprising said element.

Claims

1. A defect integrated management platform, characterized in that: The platform includes a data system and an enterprise resource management system; the data system includes a notification management unit and a work order management unit; The notification management unit is connected to the work order management unit; the work order management unit is connected to the enterprise resource management system; the enterprise resource management system is connected to the notification management unit; The notification management unit is used to generate a notification according to the inspection record, user self-inspection record, equipment self-inspection record or spot inspection record of the equipment to be processed, and obtain the approval result of the notification; the inspection record, the user self-inspection record and the spot inspection record are uploaded by the user through the user terminal; the inspection record and the user self-inspection record both include the inspection or self-inspection defect media file, equipment location number, equipment number, equipment name, defect level, maintenance suggestion and defect discovery time; the equipment self-inspection record includes the equipment location number, equipment number, equipment name and spot inspection result; the spot inspection record includes the spot inspection item, spot inspection result, abnormal situation, equipment location number, equipment number, equipment name, maintenance suggestion and abnormal discovery time; The notification includes the work center, regional specialty, equipment location number, equipment number, equipment name, defect content, maintenance suggestions and problem discovery time of the equipment to be processed; the work center and the regional specialty have a one-to-one correspondence; The work order management unit is used to send the notification form indicating that the approval result is approved to the enterprise resource management system; The enterprise resource management system is used to generate a maintenance work order based on the notification form and feed the maintenance work order back to the work order management unit; the maintenance work order includes a work order number, a work order name, a work order type, the work center, a planned start time, a planned end time and a work order status; The work order management unit is further used to distribute maintenance work according to the work center in the maintenance work order, so that the maintenance personnel in the work center can repair the equipment to be processed.

2. The platform according to claim 1, characterized in that The data system further comprises an employee management unit; the employee management unit is connected to the notice management unit; The employee management unit is used to manage the work center; the work center includes employee groups corresponding to the regional specialties; the employee groups include inspection personnel, maintenance personnel, planners and supervisors.

3. The platform according to claim 1, characterized in that: The notification management unit is also used for: When the approval result is that the approval is not passed, a reassignment message is obtained; the reassignment message is initiated by the user who reviews the notification form; Modify the work center of the notification based on the reassignment message to obtain a new notification; The new notification is sent to the planner in the work center recorded in the new notification, so that the planner re-approves the new notification to obtain a new approval result.

4. The platform according to claim 1, characterized in that: The work order management unit is further used for: Record the actual end time and actual processing time of the maintenance work order; If the actual end time is later than the planned end time, it is confirmed that the work order assessment of the maintenance work order has failed; If the actual processing time is greater than the planned time, it is confirmed that the maintenance work order has failed the work order assessment; the time is the difference between the planned end time and the planned start time.

5. The platform according to claim 1, characterized in that: The notification management unit is also used for: After the maintenance of the equipment to be processed is completed, the notification form is closed based on the received notification form closing instruction.

6. The platform according to claim 2, characterized in that: The employee management unit is also used to: Viewing permissions are allocated to each employee in the employee group according to the work content of the employees in the employee group; the viewing permissions include notification viewing permissions and maintenance work order viewing permissions.

7. The platform according to claim 6, characterized in that The data system further comprises a workbench: the workbench is connected to the notification management unit; The workbench is used to display the notification to employees who have permission to view the notification, and to display the maintenance work order to employees who have permission to view the maintenance work order.

8. A method for integrated defect management, characterized in that: Applied to the defect integrated management platform according to any one of claims 1 to 7, the method comprises: A notification is generated based on the inspection record, user self-inspection record, equipment self-inspection record or spot inspection record of the equipment to be processed; the inspection record and user self-inspection record both include the inspection or self-inspection defect media file, equipment location number, equipment number, equipment name, defect level, maintenance suggestion and defect discovery time; the equipment self-inspection record includes the equipment location number, equipment number, equipment name and spot inspection result; the spot inspection record includes the inspection item, inspection result, abnormal situation, equipment location number, equipment number, equipment name, maintenance suggestion and abnormal discovery time; the notification includes the work center, regional specialty, equipment location number, equipment number, equipment name, defect content, maintenance suggestion and problem discovery time of the equipment to be processed; the work center and the regional specialty have a one-to-one correspondence; Obtain the approval result of the notification; If the approval result is approved, a maintenance work order is generated based on the notification; the maintenance work order includes the work order number, work order name, work order type, the work center, planned start time, planned end time and work order status; Maintenance work is allocated according to the work center in the maintenance work order, so that the maintenance personnel in the work center can repair the equipment to be processed.

9. A defect reporting device, characterized in that: include: A memory, a processor, and a computer program stored in the memory and executable on the processor, wherein when the processor executes the computer program, the integrated defect management method as claimed in claim 8 is implemented.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores instructions, and when the instructions are executed on the terminal device, the terminal device executes the defect comprehensive management method as claimed in claim 8.

Images