Road networking ETC (Electronic Toll Collection) remote united service system

Abstract

The invention relates to the technical field of highway networking ETC (Electronic Toll Collection), and discloses a highway networking ETC remote joint service system, which comprises a ministerial online key platform in communication connection with a commission party system and an issuer system, the ministerial-level online key platform is used for receiving a remote joint service request which is sent by a commission party system and comprises an ETC product issuer identifier and user service data; initiating an authorization application containing the service type and the user identifier to a corresponding issuer system according to the issuer identifier; and receiving a service confirmation result returned by the issuer system, wherein the result is based on compliance verification of the issuer to the user account state and the equipment attribution. A request is initiated by a commission party, so that the problem that an ETC business hall of a province A cannot provide after-sales service for ETC products of a province B due to the fact that a secret key loaded by a traditional ETC product is filled by a directly-subordinate issuer, and great inconvenience is brought to vehicle owners who pass across provinces and need offline customer service is solved.

Description

Technical Field

[0001] The present invention relates to the technical field of highway network ETC, and specifically to a highway network ETC remote joint service system. Background Art

[0002] With the development of the ETC online issuance business on the Internet, ETC issuers can issue ETC products to vehicle owners nationwide. Vehicle owners can perform operations such as self-activation, self-cancellation, and license plate re-binding online, greatly improving the user experience.

[0003] The keys loaded in traditional ETC products are filled by the direct issuer. Therefore, the after-sales service of ETC products can only be provided by the direct issuer. Operations such as OBU dropping, card label renewal, and information change all require the direct issuer to perform password calculations before they can be operated. This results in the ETC business halls in Province A being unable to provide after-sales service for ETC products in Province B, thus causing great inconvenience to vehicle owners who need cross-province access and offline customer service at the same time. Summary of the Invention

[0004] In view of the deficiencies of the prior art, the present invention provides a highway network ETC remote joint service system, which solves the problem that the keys loaded in traditional ETC products are filled by the direct issuer. Therefore, the after-sales service of ETC products can only be provided by the direct issuer. Operations such as OBU dropping, card label renewal, and information change all require the direct issuer to perform password calculations before they can be operated. This results in the ETC business halls in Province A being unable to provide after-sales service for ETC products in Province B, thus causing great inconvenience to vehicle owners who need cross-province access and offline customer service at the same time.

[0005] To achieve the above objectives, the present invention is realized through the following technical solutions: A highway network ETC remote joint service system includes a ministerial-level online key platform that communicates with the agency system and the issuer system. The ministerial-level online key platform is used for: Receiving a remote joint service business request sent by the agency system, which includes the ETC product issuer identifier and user service data; Initiating an authorization application including the service type and user identifier to the corresponding issuer system according to the issuer identifier; Receiving the business confirmation result returned by the issuer system, and the result is based on the compliance verification of the user account status and device ownership by the issuer; Based on the confirmation result, calling the password calculation interface of the issuer system through a secure channel to complete the authentication process of key dispersion and random number generation; Returning the business confirmation result and key calculation result to the agency system, and coordinating the three systems to submit the business request, authorization record, and key calculation information to the evidence preservation system.

[0006] Preferably, the agent system includes an ETC remote joint service client system and an ETC joint service front-end system; The ETC remote joint service client system runs on a handheld terminal equipped with 5.8G function, and is used to collect user service requirements and generate service requests; The ETC joint service front-end system is used to send the business request generated by the client system to the ministerial online key platform and receive the processing results returned by the ministerial platform.

[0007] Preferably, the ministerial online key platform includes an ETC off-site joint service interface system, an ETC off-site joint service management system, an inter-provincial key service system, and an ETC joint service data storage system; The ETC remote joint service interface system is used to parse the service request of the agent system, route it to the corresponding issuer system according to the issuer identifier, and forward the service confirmation result of the issuer; The ETC remote joint service management system is used to implement parameter management and business data query functions; The inter-provincial key service system supports calling the cryptographic computing capabilities of the issuer system through a standardized interface without obtaining the issuer's original key; The ETC joint service data notarization system performs hash encryption and timestamp solidification on business requests, authorization records, and key calculation results, and provides a full-link operation record query interface.

[0008] Preferably, the issuer system includes an ETC joint service front-end system and an issuer customer service system; The ETC joint service front-end system is used to receive the business request forwarded by the ministerial online key platform and forward it to the issuer's customer service system; After parsing the business request, the issuer's customer service system generates a business confirmation result based on preset operating rules and returns it to the department-level online key platform through the front-end system.

[0009] Preferably, the evidence storage system is an ETC joint service data evidence storage system, and the ministerial online key platform associates and stores the electronic data submitted by the three-party systems through a smart contract mechanism to form a standardized electronic file that cannot be tampered with.

[0010] Preferably, after receiving the business request, the ministerial online key platform initiates an authorization application to the issuer system through a secure channel based on the issuer identification of the ETC product, and the application includes user device information and business operation type.

[0011] Preferably, the agency system acts as a local proxy issuer system, indirectly calls the interface API of the direct issuer system through the cross-provincial key service system of the ministerial-level online key platform, and obtains the password calculation result without obtaining the original key, so as to realize the localization handling of after-sales services in different places.

[0012] The present invention provides a highway network ETC off-site joint service system, which has the following beneficial effects: 1. In the present invention, the agency initiates a request, then the ministerial-level platform transfers and coordinates, then the issuer confirms the calculation, and then the result is transmitted in reverse. In this way, the off-site agency can indirectly complete the operations related to password calculation without directly contacting the key of the direct issuer. Thus, it improves the problem that the key loaded by the traditional ETC product is filled by the direct issuer, so the after-sales service of the ETC product can only be responsible by the direct issuer. For example, for operations such as OBU dropping, card signature renewal, and information change, the direct issuer needs to perform password calculation before the operation. As a result, the ETC business hall in Province A cannot provide after-sales service for ETC products in Province B, which causes great inconvenience to vehicle owners who need cross-provincial access and offline customer service at the same time.

[0013] 2. The present invention does not need to converge all ETC product keys to the same platform. It triggers the issuer system to perform password calculation through the ministerial-level online key platform without obtaining its original key, which fully guarantees the existing key management security of the ETC issuer, and the issuer does not need to bear more key management responsibilities.

[0014] 3. In the present invention, the issuer system confirms the business according to the operation rules to ensure that the off-site service request complies with its own management specifications, and guarantees the compliance and accuracy of business processing.

[0015] 4. In the present invention, the agency system, the ministerial-level online key platform, and the issuer system are all communicatively connected to the evidence preservation system, and submit the electronic data related to after-sales service to the evidence preservation system, which is convenient for tracing and auditing business operations, helps to clarify responsibilities and resolve disputes, and can also provide data support for subsequent data analysis and business optimization. Description of the Drawings

[0016] Figure 1 is the system architecture schematic diagram of the present invention; Figure 2 is the schematic diagram of the service method steps of the present invention. Detailed Embodiments

[0017] The technical solution of the present invention will be described clearly and completely below in conjunction with the accompanying drawings of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0018] Please see attached Figure 1 The embodiment of the present invention provides a highway network ETC remote joint service system, including a ministerial online key platform that is communicatively connected to an agent system and an issuer system, and the ministerial online key platform is used to: receive a remote joint service business request containing an ETC product issuer identifier and user business data sent by the agent system; initiate an authorization application containing a business type and a user identifier to a corresponding issuer system according to the issuer identifier; receive a business confirmation result returned by the issuer system, the result being based on the issuer's compliance verification of the user account status and device ownership; based on the confirmation result, call the cryptographic calculation interface of the issuer system through a secure channel to complete the authentication process of key dispersion and random number generation; return the business confirmation result and the key calculation result to the agent system, and coordinate the three-party system to submit the business request, authorization record, and key calculation information to the evidence storage system.

[0019] Specifically, through the agency system, it can collect the ETC user's off-site service requirements (such as activation, information change), generate a business data packet that complies with the ministry-level platform specifications, and send it to the ministry-level platform, triggering the cross-issuer service process. It can receive the business confirmation result and key calculation result returned by the ministry-level platform, drive the terminal device (such as a handheld terminal equipped with 5.8G function) to complete the local operation of the ETC product (such as updating the security chip information). As the local interaction node between the user and the ministry-level platform, it can realize the formatted encapsulation and secure transmission of business data, supporting the off-line handling scenario of off-site services; through the ministry-level online key platform, it can receive the off-site service request from the agency system, locate the corresponding issuer system according to the ETC product issuer identifier, complete the accurate forwarding and scheduling of cross-domain business data, and without aggregating all keys, call the issuer password calculation interface through a secure channel, execute authentication processes such as key dispersion and random number generation, providing cross-domain key service support for off-site services, and collaborating with the agency and issuer systems to submit after-sales service electronic data to the evidence storage system, realizing the on-chain solidification and unified evidence storage management of business data through smart contracts; through the issuer system, it can parse the off-site service request forwarded by the ministry-level platform, perform business legality verification based on operation rules such as user account status and device ownership, generate and return the business confirmation result, ensuring that off-site services comply with the management specifications of the direct issuer. Through secure communication between the front-end system and the ministry-level platform, it receives the agency business data and forwards it to the customer service system, and at the same time feedbacks the business confirmation result to the ministry-level platform, constructing a standardized data interaction channel between the issuer and external systems, submitting electronic data such as business confirmation vouchers and authorization records to the evidence storage system, and collaborating with the agency and ministry-level platforms to complete the whole-process evidence storage of after-sales service operations, ensuring the integrity and reliability of business traceability; through the agency system, the ministry-level online key platform, and the issuer system are all connected to the evidence storage system for submitting after-sales service-related electronic data to the evidence storage system. It can synchronously submit the electronic data generated during the after-sales service process (such as business requests, authorization results, key calculation information) from the three-party systems to the evidence storage system, forming an immutable unified electronic record. Through the associated storage of cross-system interaction data by the evidence storage system, it supports the full-link traceability of the off-site service operation process (from request initiation to business completion), ensuring that the behaviors of all participating parties are traceable, providing credible electronic evidence for after-sales business disputes, and clarifying the rights and responsibilities of the agency, issuer, and ministry-level platform in the operation through the consistency verification of the evidence storage data, reducing the cost of evidence identification.

[0020] Please refer to the appendix Figure 1The agency system includes the ETC off-site joint service client system and the ETC joint service front-end system; the ETC off-site joint service client system runs on a handheld terminal equipped with 5.8G function, which is used to collect user business needs and generate business requests; the ETC joint service front-end system is used to send the business requests generated by the client system to the ministerial online key platform, and receive the processing results returned by the ministerial platform.

[0021] Specifically, the ETC off-site joint service client system can provide an operation interface for business hall staff, support offline handling of ETC users' off-site service (such as activation, cancellation, and information change), realize local collection and input of user needs, communicate with ETC equipment through the integrated 5.8G function module, read data such as the equipment issuer's identification and status information, and perform equipment parameter updates, security authentication and other operations based on the key calculation results returned by the department-level platform. As an interaction node between business personnel and the agency's front-end system, it encapsulates the collected user business data into a standard format and transmits it to the ETC joint service front-end system. Receive and display the business processing results fed back by the front-end system; through the ETC joint service front-end system, it can provide a unified business interface for the client system, support the reception and parsing of remote joint service business data, realize the interactive connection between the client system and the ministerial online key platform, convert the business request data generated by the client system into a format that complies with the ministerial platform specifications, transmit it to the ministerial online key platform through a secure channel, receive the business processing result data returned by the platform, and package the remote service business-related data (such as user request information, operation records) according to preset rules and submit them to the evidence storage system to realize automatic on-chain evidence storage of business data.

[0022] Please see attached Figure 1 The ministerial online key platform includes the ETC off-site joint service interface system, the ETC off-site joint service management system, the cross-provincial key service system and the ETC joint service data notarization system; the ETC off-site joint service interface system is used to parse the business requests of the agent system, route them to the corresponding issuer system according to the issuer identification, and forward the business confirmation results of the issuer; the ETC off-site joint service management system is used to realize parameter management and business data query functions; the cross-provincial key service system supports calling the cryptographic computing capabilities of the issuer system through a standardized interface without obtaining the original key of the issuer; the ETC joint service data notarization system performs hash encryption and timestamp solidification on business requests, authorization records, and key calculation results, and provides a full-link operation record query interface.

[0023] Specifically, the ETC off-site joint service interface system can serve as the access hub of the ministerial online key platform, receive off-site service business requests sent by the agent system, and route them to the corresponding issuer system according to the issuer ID after parsing, and transmit the business confirmation results returned by the issuer back to the agent system to complete the two-way flow of cross-domain business data. It can unify the interface specifications of different participants, convert the personalized data formats of the agent and the issuer into platform standard protocols, ensure interoperability between heterogeneous systems, and support seamless connection of cross-issuer services; through the ETC off-site joint service management system, the key parameters of off-site joint service business (such as authorization validity period, business handling scope, security authentication rules) can be uniformly configured and managed to ensure the standardization and consistency of cross-issuer services, provide query and statistical functions for historical business data, support the retrieval of cross-domain service interaction records (such as request time, processing status, participant identification), and provide data support for system operation monitoring and compliance auditing; through the cross-provincial key service system, it can be in accordance with the existing key Under the premise of the management system, the cryptographic computing interface of the direct issuer is called through a secure channel to obtain the key resources required for the after-sales service of ETC products in different places, break through the key ownership restrictions of the issuer, and execute key dispersion, random number generation, external authentication, internal authentication and other processes based on encryption algorithms such as 3DES / SM4, so as to provide compliant cryptographic computing services for the file information update of the ETC equipment security chip; through the ETC joint service data notarization system, it can receive the after-sales service electronic data (such as business requests, authorization results, key calculation records) submitted by the agent, departmental platform and issuer system, and use blockchain technology to perform hash value encryption and timestamp solidification to form an unalterable electronic notarization record, provide a standardized interface for the three-party system to query the notarization data, and realize the full-link traceability of the off-site service operation process through data association and consensus mechanism, so as to ensure that the behavior of each participant can be checked and the records are authentic and reliable, and provide a unified electronic evidence source for cross-issuer after-sales service disputes, clarify the rights and responsibilities of each subject through consistency verification of notarization data, and reduce the cost of evidence collection and identification.

[0024] Please see attached Figure 1 The issuer system includes the ETC joint service front-end system and the issuer customer service system; the ETC joint service front-end system is used to receive business requests forwarded by the ministry-level online key platform and forward them to the issuer customer service system; the issuer customer service system, after parsing the business request, generates a business confirmation result based on the preset operating rules, and returns it to the ministry-level online key platform through the front-end system.

[0025] Specifically, the ETC joint service front-end system can provide a unified business access interface for the client system, support the reception, parsing and format conversion of remote joint service business data, realize the interactive connection between the client system and the departmental online key platform, encapsulate the business request data generated by the client system according to the departmental platform specifications, transmit it to the departmental online key platform through a secure channel, and forward the business processing result data returned by the platform to the client system. The electronic data related to remote services (such as user request information, operation records) are processed according to preset rules and submitted to the evidence storage system to realize automatic chain storage of business data; the issuer's customer service system can parse the remote service requests forwarded by the departmental platform, extract key data such as business type (such as tag activation, information change), user identification, device information, etc., and verify the legality and compliance of remote service requests based on the issuer's preset operating rules (such as user account status, device ownership, and business authority scope). Based on the verification results, business confirmation information (allow or deny) is generated, and verification basis (such as account abnormality reasons, insufficient authority explanation) is attached, and feedback is fed back to the departmental platform through the front-end system.

[0026] Please see attached Figure 1 The evidence storage system is the ETC joint service data evidence storage system. The ministerial online key platform uses the smart contract mechanism to associate and store the electronic data submitted by the three-party systems to form a standardized electronic file that cannot be tampered with.

[0027] Specifically, the agent, ministerial platform, and issuer system automatically submit after-sales service electronic data (such as business requests, authorization records, and key calculation results) according to preset rules. The data is hashed and timestamped by the evidence storage system to form a tamper-proof standardized electronic file. The evidence storage system associates and stores cross-system interactive data, supports full-link operation record query from business initiation to completion, ensures that the behaviors of each link of remote services are traceable, and provides a unified and reliable source of electronic evidence for after-sales disputes. Through consistency verification of evidence data, the rights and responsibilities of the three-party systems in business processing are clarified, reducing the cost of manual evidence collection and identification.

[0028] Please see attached Figure 1 After receiving the business request, the ministerial online key platform initiates an authorization application to the issuer system through a secure channel based on the issuer identification of the ETC product. The application includes user device information and business operation type.

[0029] Specifically, based on the issuer identification of the ETC product to locate the direct issuer system, an authorization channel between the agent and the issuer is constructed, enabling the issuer's compliance confirmation for off-site service requests. Without changing the existing key ownership system, the issuer's password calculation capability is invoked through an authorization mechanism to avoid the risk of cross-domain key aggregation, ensuring the independence of key management for each issuer. The direct issuer system verifies the legality of off-site service requests (such as user attribution and device status) according to its operating rules to ensure that cross-domain business handling complies with the issuer's management specifications.

[0030] Please refer to the appendix Figure 1 , the agent system, as the local proxy issuer system, indirectly invokes the interface API of the direct issuer system through the cross-provincial key service system of the ministerial-level online key platform, and obtains the password calculation result without obtaining the original key, realizing the local handling of off-site after-sales services.

[0031] Specifically, without obtaining the original key of the direct issuer, the password calculation result is obtained through a standardized interface, following the existing key management system to ensure the independent security of the direct issuer's key, enabling the local proxy issuer system to utilize the password calculation capability of the direct issuer to complete operations such as file information update (such as activation and renewal) of the ETC product security chip, realizing the local handling of off-site after-sales services. By invoking the interface API certified by the direct issuer, it is ensured that the password calculation process complies with its security specifications (such as the 3DES / SM4 algorithm authentication process), guaranteeing the compliance and compatibility of cross-issuer business operations.

[0032] Please refer to the appendix Figure 2 , the embodiment of the present invention provides a service method for the highway-connected ETC off-site joint service system, including the following steps: S1. The ministerial-level online key platform receives an off-site joint service business request sent by the agent system. The request is initiated by the user through a handheld terminal at the agent's customer service network point and includes the ETC product issuer identification and business type. S2. The ministerial-level online key platform sends an authorization application to the corresponding issuer system according to the issuer identification. The application carries the business details and user device information, triggering the issuer's compliance verification. S3. The ministerial-level online key platform receives the business confirmation result returned by the issuer system. The result includes approval information, rejection information, and verification basis. S4. After confirmation, the ministerial-level online key platform calls the password calculation interface of the issuer system through the cross-provincial key service system, executes processes such as key dispersion and external authentication, and generates a key calculation result. S5. The ministerial-level online key platform returns the business confirmation result and the key calculation result to the agent system, driving the agent to complete the local security chip information update of the ETC device. S6. The ministerial-level online key platform coordinates the proxy and issuer systems, and synchronously submits the business request records, authorization results, and key calculation information to the ETC joint service data evidence preservation system to complete automated evidence preservation.

[0033] Based on the same inventive concept, the present invention provides a computer-readable storage medium storing a computer program, and when the computer program is executed by a processor, it implements the steps of the service method of the highway networked ETC remote joint service system in the above embodiments.

[0034] Based on the same inventive concept, the present invention provides a computer device, including: a processor and a memory; the processor and the memory communicate with each other; the memory is used to store instructions; the processor is used to execute the instructions in the memory and implement the service method of the highway networked ETC remote joint service system in the above embodiments.

[0035] Although the embodiments of the present invention have been shown and described, for those of ordinary skill in the art, it can be understood that various changes, modifications, substitutions, and variations can be made to these embodiments without departing from the principles and spirit of the present invention, and the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. Highway network ETC off-site joint service system, including a ministerial online key platform that communicates and connects with the agent system and the issuer system, characterized in that, The Ministry-level online key platform is used to: Receive the remote joint service business request sent by the agent system containing the ETC product issuer identification and user business data; Initiate an authorization request including business type and user ID to the corresponding issuer system according to the issuer ID; Receive the business confirmation result returned by the issuer system, which is based on the issuer's compliance check of the user account status and device ownership; Based on the confirmation result, the cryptographic calculation interface of the issuer system is called through a secure channel to complete the authentication process of key dispersion and random number generation; Return the business confirmation result and key calculation result to the agent system, and coordinate the three-party system to submit the business request, authorization record, and key calculation information to the evidence storage system.

2. The highway network ETC off-site joint service system according to claim 1, wherein The agent system includes an ETC remote joint service client system and an ETC joint service front-end system; The ETC remote joint service client system runs on a handheld terminal equipped with 5.8G function, and is used to collect user service requirements and generate service requests; The ETC joint service front-end system is used to send the business request generated by the client system to the ministerial online key platform and receive the processing results returned by the ministerial platform.

3. The highway network ETC off-site joint service system according to claim 1, wherein The ministerial online key platform includes the ETC off-site joint service interface system, the ETC off-site joint service management system, the inter-provincial key service system and the ETC joint service data storage system; The ETC remote joint service interface system is used to parse the service request of the agent system, route it to the corresponding issuer system according to the issuer identifier, and forward the service confirmation result of the issuer; The ETC remote joint service management system is used to implement parameter management and business data query functions; The inter-provincial key service system supports calling the cryptographic computing capabilities of the issuer system through a standardized interface without obtaining the issuer's original key; The ETC joint service data notarization system performs hash encryption and timestamp solidification on business requests, authorization records, and key calculation results, and provides a full-link operation record query interface.

4. The highway network ETC off-site joint service system according to claim 1, characterized in that The issuer system includes the ETC joint service front-end system and the issuer customer service system; The ETC joint service front-end system is used to receive the business request forwarded by the ministerial online key platform and forward it to the issuer's customer service system; After parsing the business request, the issuer's customer service system generates a business confirmation result based on preset operating rules and returns it to the department-level online key platform through the front-end system.

5. The highway network ETC off-site joint service system according to claim 1, characterized in that The evidence storage system is the ETC joint service data evidence storage system. The ministerial online key platform uses the smart contract mechanism to associate and store the electronic data submitted by the three-party systems to form a standardized electronic file that cannot be tampered with.

6. The highway network ETC off-site joint service system according to claim 1, characterized in that, After receiving the business request, the ministerial online key platform initiates an authorization application to the issuer system through a secure channel based on the issuer identifier of the ETC product. The application includes user device information and business operation type.

7. The highway network ETC off-site joint service system according to claim 1, characterized in that, The said agency system, as a local agent issuer system, indirectly invokes the interface API of the directly affiliated issuer system through the cross-provincial key service system of the ministerial-level online key platform, and obtains the password calculation result without obtaining the original key, so as to realize the local handling of after-sales services in different places.

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