Maintenance method for clothes treatment equipment and clothes treatment equipment

Abstract

The invention relates to the technical field of household appliances, in particular to a maintenance method for clothes treatment equipment and the clothes treatment equipment, and aims to solve the problem that the existing clothes treatment equipment cannot find and solve hidden dangers before faults occur. In order to achieve the purpose, the overhauling method for the clothes processing equipment comprises the steps that the operation cycle number of the clothes processing equipment is obtained; judging whether the operation cycle number of the clothes processing equipment reaches a preset cycle number or not; and judging whether the clothes processing equipment needs to be maintained or not based on the judgment result. Therefore, in the use process of the clothes treatment equipment, the clothes treatment equipment can detect the running cycle number of the equipment and judge whether the running cycle of the clothes treatment equipment reaches the preset cycle number or not, and then whether the clothes treatment equipment needs to be maintained or not is determined based on the judgment result. Therefore, regular maintenance of the equipment is achieved, hidden dangers of the equipment can be found and solved in time, and the situation that the equipment breaks down is reduced.

Description

Technical Field

[0001] The present invention relates to the technical field of household appliances, and specifically provides a maintenance method for a clothing processing device and the clothing processing device. Background Art

[0002] In today's society, laundry equipment is one of the essential household appliances for every household. However, when using laundry equipment, users do not have a clear understanding of the operating status of the laundry equipment. They only know that the equipment needs maintenance and repair when the laundry equipment makes abnormal noises, vibrates abnormally, or even fails to operate. This after-the-fact approach does not allow users to prevent problems in advance, and once a failure occurs, the laundry equipment will not be able to operate and affect its use at best, or there will be safety risks such as overflow and leakage. Therefore, how to detect hidden dangers before the laundry equipment fails has become a technical problem that needs to be solved urgently in this field.

[0003] In view of this, the art needs a new maintenance method for clothing processing equipment and clothing processing equipment to solve the existing problems. Summary of the invention

[0004] The present invention aims to solve the above technical problem, that is, to solve the problem that the existing clothing processing equipment is unable to discover and solve hidden dangers before a failure occurs.

[0005] In a first aspect, the present invention provides a maintenance method for a clothing processing device, the maintenance method comprising: obtaining the number of operating cycles of the clothing processing device; determining whether the number of operating cycles of the clothing processing device reaches a preset number of cycles; and determining whether the clothing processing device requires maintenance and repair based on the determination result.

[0006] In the specific implementation of the above-mentioned maintenance method for clothing processing equipment, the step of "determining whether the clothing processing equipment needs maintenance and repair based on the judgment result" further includes: if the number of operating cycles of the clothing processing equipment reaches a preset number of cycles, the information "the equipment needs maintenance and repair" is sent to the user.

[0007] In the specific implementation of the above-mentioned maintenance method for clothing processing equipment, the step of "if the number of operating cycles of the clothing processing equipment reaches a preset number of cycles, the information "the equipment needs maintenance and repair" is sent to the user" further includes: if the number of operating cycles of the clothing processing equipment reaches a preset number of cycles, the name of the component that needs maintenance and repair and the maintenance and repair method are sent to the user.

[0008] In a specific implementation of the above-mentioned maintenance method for clothing processing equipment, the maintenance method further includes: asking the user whether to allow the judgment result to be sent to the manufacturer / service provider; if the user allows, sending the judgment result to the manufacturer / service provider.

[0009] In the specific implementation manner of the above-mentioned maintenance method for a clothing treatment device, before the step of "judging whether the number of operating cycles of the clothing treatment device reaches a preset number of cycles", it further includes: obtaining the repair rate of the user for the clothing treatment device; setting the preset number of cycles based on the repair rate of the user for the clothing treatment device.

[0010] In the specific implementation manner of the above-mentioned maintenance method for a clothing treatment device, before the step of "judging whether the number of operating cycles of the clothing treatment device reaches a preset number of cycles", it further includes: obtaining the degree of wear of components when the clothing treatment device operates in a simulation environment; setting the preset number of cycles based on the degree of wear of components when the clothing treatment device operates in a simulation environment.

[0011] In the specific implementation manner of the above-mentioned maintenance method for a clothing treatment device, the controller of the clothing treatment device is communicatively connected to the user's mobile terminal. The step of "if the number of operating cycles of the clothing treatment device reaches the preset number of cycles, then send the names of the components that need to be maintained and repaired and the maintenance and repair methods to the user" further includes: if the number of operating cycles of the clothing treatment device reaches the preset number of cycles, then send the names of the components that need to be maintained and repaired and the maintenance and repair methods to the user by means of SMS or APP notification.

[0012] In the specific implementation manner of the above-mentioned maintenance method for a clothing treatment device, the clothing treatment device includes a display screen. The step of "if the number of operating cycles of the clothing treatment device reaches the preset number of cycles, then send the names of the components that need to be maintained and repaired and the maintenance and repair methods to the user" further includes: if the number of operating cycles of the clothing treatment device reaches the preset number of cycles, then send the names of the components that need to be maintained and repaired and the maintenance and repair methods to the user through the display screen.

[0013] In the specific implementation manner of the above-mentioned maintenance method for a clothing treatment device, before the step of "judging whether the number of operating cycles of the clothing treatment device reaches a preset number of cycles", it further includes: obtaining the degree of wear of components when the clothing treatment device operates in a simulation environment; setting the preset number of cycles based on the degree of wear of components when the clothing treatment device operates in a simulation environment; obtaining the repair rate of the user for the clothing treatment device; correcting the preset number of cycles based on the repair rate of the user for the clothing treatment device.

[0014] The present invention also provides a clothing treatment device, which includes a controller and a display screen, and is capable of executing the maintenance method for a clothing treatment device according to any one of the above technical solutions.

[0015] The technical effects of the present invention are as follows: The laundry treatment device of the present invention can obtain the number of operating cycles of the device through the controller, and determine whether the laundry treatment device needs to be maintained and repaired by judging whether the number of operating cycles of the laundry treatment device reaches the preset number of cycles. As long as the operating cycle of the laundry treatment device reaches the preset number of cycles, the laundry treatment device is maintained and repaired, rather than waiting for the device to fail before repairing. Thus, regular maintenance of the device is realized, potential problems existing in the device can be discovered and solved in time, the occurrence of device failures is reduced, the service life of the device is extended, and the user experience is improved. Description of the Drawings

[0016] The preferred embodiments of the present invention will be described below with reference to the drawings, in which:

[0017] Figure 1 is a flowchart of the first embodiment of the maintenance method for the washing and drying integrated machine of the present invention;

[0018] Figure 2 is a flowchart of the second embodiment of the maintenance method for the washing and drying integrated machine of the present invention;

[0019] Figure 3 is a flowchart of the third embodiment of the maintenance method for the washing and drying integrated machine of the present invention;

[0020] Figure 4 is a flowchart of the fourth embodiment of the maintenance method for the washing and drying integrated machine of the present invention;

[0021] Figure 5 is a flowchart of the fifth embodiment of the maintenance method for the washing and drying integrated machine of the present invention. Detailed Embodiments

[0022] The preferred embodiments of the present invention will be described below with reference to the drawings. Those skilled in the art should understand that these embodiments are only used to explain the technical principle of the present invention and are not intended to limit the protection scope of the present invention. Those skilled in the art can adjust them as needed to adapt to specific application scenarios. For example, although the description in the specification is based on a washing and drying integrated machine as an example, it is obvious that the present invention can be applied to other various laundry treatment devices as long as there is a problem that potential problems cannot be discovered and solved before the occurrence of a failure in the laundry treatment device.

[0023] In addition, it should be noted that in the description of the present invention, unless otherwise clearly specified and defined, the terms "installation", "connection", and "coupling" should be understood in a broad sense. For example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection or an indirect connection through an intermediate medium, and it can be the communication inside two components. For those skilled in the art, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0024] First, the existing washing and drying integrated machine will be described.

[0025] During the use of the existing washing and drying integrated machine, users cannot accurately know the equipment status of the washing and drying integrated machine. Generally, as long as there are no obvious faults in the washing and drying integrated machine, most users will still use it normally. Only when the washing and drying integrated machine makes abnormal noises, abnormal vibrations or directly cannot operate normally, can users realize that there is a problem with the washing and drying integrated machine, and then repair the washing and drying integrated machine. However, this results in the washing and drying integrated machine being unavailable to users for a period of time, bringing inconvenience to users' lives. Therefore, how to detect and solve potential problems before the washing and drying integrated machine fails has become an urgent technical problem in this field. In view of this, the present invention proposes the following technical solutions.

[0026] Embodiment 1

[0027] As Figure 1 shown, to solve the problem that the existing washing and drying integrated machine cannot detect and solve potential problems before a failure occurs, the inspection method for the washing and drying integrated machine of the present invention includes the following detection methods:

[0028] S1. Obtain the number of operating cycles of the washing and drying integrated machine;

[0029] S2. Determine whether the number of operating cycles of the washing and drying integrated machine reaches a preset number of cycles;

[0030] S3. Based on the judgment result, determine whether the washing and drying integrated machine needs maintenance and repair.

[0031] In the above steps, step S3 further includes:

[0032] S31. If the number of operating cycles of the washing and drying integrated machine reaches the preset number of cycles, send the information that "the equipment needs maintenance and repair" to the user.

[0033] In the case of adopting the above-mentioned implementation manner, during the use of the washing and drying integrated machine of the present invention, first, the controller obtains the number of operating cycles of the device. By judging whether the number of operating cycles of the washing and drying integrated machine reaches the preset number of cycles, it is determined whether the washing and drying integrated machine needs maintenance and repair. If the number of operating cycles of the washing and drying integrated machine reaches the preset number of cycles, the information of "the device needs maintenance" is sent to the user. The user can understand the usage situation and the number of operating cycles of the device according to the reminder of the washing and drying integrated machine, and can actively contact the after-sales department to perform maintenance and inspection on the device. Thus, as long as the operating cycle of the washing and drying integrated machine reaches the preset number of cycles, the user can be reminded to perform maintenance and repair on the washing and drying integrated machine, rather than waiting for the device to break down before repairing. Regular maintenance of the washing and drying integrated machine is realized, potential problems existing in the device can be discovered and solved in time, the occurrence of device failures is reduced, the service life of the device is extended, and the user experience is improved.

[0034] Further, after the controller of the washing and drying integrated machine sends the maintenance information of the washing and drying integrated machine to the user, although the user can contact the after-sales department to perform a comprehensive inspection on the washing and drying integrated machine, due to the large number of components inside the washing and drying integrated machine, the workload of a comprehensive inspection on the washing and drying integrated machine is relatively large, and the efficiency of a comprehensive inspection is also relatively low. In view of this, this implementation manner is proposed. In this implementation manner, when the controller of the washing and drying integrated machine sends the maintenance information of the washing and drying integrated machine to the user, the maintenance information may include the name of the component that needs maintenance and the maintenance method. In this way, when the user receives the maintenance information, the user can contact the after-sales department of the washing and drying integrated machine according to the specific maintenance information, so that the after-sales department of the washing and drying integrated machine can perform maintenance and repair on the condition of the washing and drying integrated machine more pertinently. For example, after the fan of the washing and drying integrated machine runs continuously for a period of time, it needs to be inspected to check whether the fan blades are loose. Therefore, when the user sends the maintenance information including the inspection of the fan to the after-sales personnel, the after-sales personnel can accurately perform maintenance and repair on the fan module of the washing and drying integrated machine according to this maintenance information, rather than performing a comprehensive maintenance and repair on the washing and drying integrated machine, which improves the efficiency of after-sales work. In addition, those skilled in the art can understand that the above-mentioned maintenance information sent by the controller to the user is only an exemplary description, and does not mean that the controller can only send this kind of maintenance information to the user. The controller can also send other maintenance information according to actual needs, which will not be exemplified one by one here.

[0035] Embodiment 2

[0036] In the aforementioned embodiment 1, it is mentioned that when the operating cycle of the washer-dryer reaches a preset number of cycles, the user can be proactively sent maintenance and repair information to allow the user to seek help from the after-sales department to perform maintenance and repair on the washer-dryer. This method can certainly solve the problems in the prior art, but the user is required to regularly visit the after-sales department each time, which invisibly increases the user's workload. In the long run, this will undoubtedly reduce the user's experience. For this reason, this implementation method is proposed, such as Figure 2 As shown, in the case of adopting this embodiment, the maintenance method for the washer-dryer also includes:

[0037] S4, asking the user whether to allow the judgment result to be sent to the manufacturer / service provider;

[0038] S5. If the user allows, the judgment result is sent to the manufacturer / service provider.

[0039] In the case of adopting the above-mentioned embodiment, the washer-dryer of the present invention will ask the user in advance whether to allow the judgment result of whether the number of operating cycles of the washer-dryer has reached the preset number of cycles to be sent to the manufacturer or service provider of the washer-dryer. If the user allows, the judgment result will be sent to the manufacturer or service provider of the washer-dryer. In this way, during the use of the washer-dryer of the present invention, the number of operating cycles of the device is first obtained through the controller, and whether the washer-dryer needs maintenance and repair is judged by judging whether the number of operating cycles of the washer-dryer has reached the preset number of cycles. If the number of operating cycles of the washer-dryer has reached the preset number of cycles, the controller will directly send the information that the washer-dryer needs maintenance and repair to the manufacturer or service provider of the washer-dryer. After receiving the information, the manufacturer or service provider can actively contact the user and propose on-site maintenance and repair, thereby saving the user's time and improving the user's experience.

[0040] It is also worth mentioning that the reason why the user is asked whether to give the manufacturer or service provider permission to obtain the washer-dryer information in this embodiment is because this involves the privacy of the user himself. If the user does not want to disclose his home address and other information, he can also choose not to allow the washer-dryer operation cycle information to be sent to the manufacturer or service provider. Although these implementation methods are not specifically mentioned above, they still do not exceed the technical principles of the present invention, and therefore will also be included in the scope of protection of the present invention.

[0041] Embodiment 3

[0042] Although the above mentioned scheme of determining whether the washer-dryer needs maintenance by judging whether the number of operating cycles of the washer-dryer has reached a preset number of cycles is used, the setting of the preset number of cycles of the washer-dryer is only briefly illustrated. In order to further refine the method of setting the preset number of cycles, this embodiment is proposed.Figure 3 As shown, in this embodiment, before step S2, it further includes:

[0043] SA. Obtain the repair rate of the washer-dryer by users;

[0044] SB. Set a preset number of cycles based on the repair rate of the washer-dryer by users.

[0045] Those skilled in the art can understand that during the use of the washer-dryer, it is inevitable that faults will occur. When users find that the washer-dryer has a fault, they can apply for warranty to the after-sales department to solve the fault. At the same time, the controller of the washer-dryer can record the cause of the fault and the number of operating cycles of the washer-dryer when the fault occurs. After a period of recording, the controller can calculate the frequency of a certain fault occurring in the washer-dryer, that is, when the operating cycle of the washer-dryer reaches a certain specific value and its multiples, this fault will occur. Thus, the washer-dryer can set a preset number of cycles based on the repair rate of users. Usually, the preset number of cycles is less than the operating cycle of the equipment when the fault occurs. Thus, the controller can send the information of equipment maintenance to users before the equipment fails, prompting users to repair the fault area to avoid the inconvenience brought to users by the sudden occurrence of the fault.

[0046] For example, in the case of relatively hard water quality, every time the washer-dryer runs 120 times, there will be residual water inlet scale at the water inlet of the washer-dryer, which affects the water inlet pressure of the equipment. After the controller counts the number of operating cycles of the equipment when the water inlet is blocked each time, it sets the preset number of cycles for repairing the water inlet of the equipment to 115 times. In this way, when the number of cycles since the last repair of the water inlet of the washer-dryer reaches 115 times, the equipment will send a prompt message to the user, "There may be scale at the water inlet, please clean it in time", reminding the user to remove the scale at the water inlet of the equipment, thus ensuring that there will be no fault of scale blockage at the water inlet of the washer-dryer. Another example is that when the operating cycle of the washing and drying program of the washer-dryer reaches about 200 times, lint will accumulate in the drying air duct, affecting the drying effect. At this time, the controller of the washer-dryer can send a maintenance message to the user, "There may be lint accumulation in the drying air duct, please clean it in time", reminding the user to remove the lint at the drying air duct of the equipment to ensure the drying effect of the washer-dryer.

[0047] The advantages of the above - mentioned embodiment are as follows: Different from the solution in the first embodiment where certain specific components of the washing - drying integrated machine are regularly overhauled, in this embodiment, the preset cycle number of the washing - drying integrated machine is determined according to the failure frequency during the actual use of the washing - drying integrated machine. For components with a high failure rate, more frequent overhauls are carried out, while for components with a low failure rate, the overhaul frequency is correspondingly reduced. This makes the overhaul of the washing - drying integrated machine more targeted and accurate, reducing the overhaul workload while improving the overhaul efficiency.

[0048] Embodiment Four

[0049] In the third embodiment mentioned above, a solution for setting the preset cycle number based on the failure frequency during the actual use of the washing - drying integrated machine was proposed. Considering that once the washing - drying integrated machine fails during actual use, it cannot be used continuously, affecting the user experience, this embodiment is proposed. As Figure 4 shown, before step S2, the following steps are also included:

[0050] SC. Obtain the wear degree of components when the washing - drying integrated machine runs in a simulated environment;

[0051] SD. Set the preset cycle number based on the wear degree of components when the washing - drying integrated machine runs in a simulated environment.

[0052] In the case of adopting the above - mentioned embodiment, before the actual use of the washing - drying integrated machine, the wear degree of components when the washing - drying integrated machine runs can be simulated in a simulated environment, and then the preset cycle number is set based on the wear degree of components when the washing - drying integrated machine runs in the simulated environment. Thus, the problem that once the washing - drying integrated machine fails during actual use, the user cannot continue to use it is avoided, and the user experience is improved.

[0053] Embodiment Five

[0054] Furthermore, considering that the actual operating scenario of the washing - drying integrated machine may be different from the simulated scenario, resulting in a deviation between the simulated result and the actual result, those skilled in the art can also combine the solutions in Embodiment Three and Embodiment Four. As Figure 5 shown, before step S2, the following steps are also included:

[0055] SC. Obtain the wear degree of components when the washing - drying integrated machine runs in a simulated environment;

[0056] SD. Set the preset cycle number based on the wear degree of components when the washing - drying integrated machine runs in a simulated environment;

[0057] SA. Obtain the repair rate of the washing - drying integrated machine by users;

[0058] The SE corrects the preset number of cycles based on the user's repair rate for the laundry treatment device.

[0059] In the case of adopting the above implementation manner, the preset number of cycles set by simulation can be corrected by combining the simulation of the wear degree of the components of the washer-dryer during operation and the situation of failures caused by component wear when actually using the washer-dryer. Then, the corrected preset number of cycles is set as the final preset number of cycles, improving the accuracy of the maintenance and repair information sent by the washer-dryer.

[0060] In addition, the present invention also provides a laundry treatment device, which includes a controller and a display screen, and can execute the maintenance method for the washer-dryer in any one of the above technical solutions.

[0061] It should be noted that the above implementation manner is only used to illustrate the principle of the present invention and is not intended to limit the protection scope of the present invention. Without departing from the principle of the present invention, those skilled in the art can adjust the above structure so that the present invention can be applied to more specific application scenarios.

[0062] Those skilled in the art can understand that the above washer-dryer further includes some other well-known structures, such as a processor, a controller, a memory, etc. Among them, the memory includes but is not limited to random access memory, flash memory, read-only memory, programmable read-only memory, volatile memory, non-volatile memory, serial memory, parallel memory or registers, etc. The processor includes but is not limited to CPLD / FPGA, DSP, ARM processor, MIPS processor, etc. In order not to unnecessarily obscure the embodiments of the present disclosure, these well-known structures are not shown in the drawings.

[0063] Although the above steps are described in the above sequential order in the above embodiments, those skilled in the art can understand that in order to achieve the effects of this embodiment, different steps do not have to be executed in such an order. They can be executed simultaneously (in parallel) or in a reversed order. For example, in Embodiment 5, SA and SC can be executed simultaneously. These simple changes are all within the protection scope of the present invention.

[0064] So far, the technical solution of the present invention has been described in combination with the preferred implementation manners shown in the drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present invention is obviously not limited to these specific implementation manners. Without departing from the principle of the present invention, those skilled in the art can make equivalent changes or substitutions to the relevant technical features, and the technical solutions after these changes or substitutions will all fall within the protection scope of the present invention.

Claims

1. A maintenance method for a clothing treatment device, characterized in that, The maintenance method includes: Obtaining the number of operating cycles of the laundry treatment device; Judging whether the number of operating cycles of the laundry treatment device reaches a preset number of cycles; Judging whether the laundry treatment device needs maintenance and repair based on the judgment result.

2. The maintenance method for a laundry treatment device according to claim 1, characterized in that, The step of "judging whether the laundry treatment device needs maintenance and repair based on the judgment result" further includes: If the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the information that "the device needs maintenance and repair" to the user.

3. The overhaul method for a laundry treatment device according to claim 2, characterized in that, The step of "if the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the information that 'the device needs maintenance and repair' to the user" further includes: If the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the names of the components that need maintenance and repair and the maintenance and repair methods to the user.

4. The maintenance method for a laundry treatment device according to claim 1, characterized in that, The maintenance method further includes: Asking the user whether to allow the judgment result to be sent to the manufacturer / service provider; If the user permits, sending the judgment result to the manufacturer / service provider.

5. The maintenance method for a laundry treatment device according to claim 1, characterized in that, Before the step of "judging whether the number of operating cycles of the laundry treatment device reaches the preset number of cycles", it further includes: Obtaining the repair rate of the user for the laundry treatment device; Setting the preset number of cycles based on the repair rate of the user for the laundry treatment device.

6. The maintenance method for a laundry treatment device according to claim 1, characterized in that, Before the step of "judging whether the number of operating cycles of the laundry treatment device reaches the preset number of cycles", it further includes: Obtaining the degree of wear of the components when the laundry treatment device operates in a simulated environment; Setting the preset number of cycles based on the degree of wear of the components when the laundry treatment device operates in a simulated environment.

7. The maintenance method for a laundry treatment device according to claim 3, characterized in that, The controller of the laundry treatment device is communicatively connected to the user's mobile terminal. The step of "if the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the names of the components that need maintenance and repair and the maintenance and repair methods to the user" further includes: If the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the names of the components that need maintenance and repair and the maintenance and repair methods to the user by means of SMS or APP notification.

8. The maintenance method for a laundry treatment device according to claim 3, characterized in that, The laundry treatment device includes a display screen. The step of "if the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the names of the components that need maintenance and repair and the maintenance and repair methods to the user" further includes: If the number of operating cycles of the laundry treatment device reaches the preset number of cycles, sending the names of the components that need maintenance and repair and the maintenance and repair methods to the user through the display screen.

9. The overhaul method for a laundry treatment device according to claim 1, characterized in that Before the step of "judging whether the number of operating cycles of the laundry treatment device reaches the preset number of cycles", it further includes: Obtaining the degree of wear of the components when the laundry treatment device operates in a simulated environment; Setting the preset number of cycles based on the degree of wear of the components when the laundry treatment device operates in a simulated environment; Obtaining the repair rate of the user for the laundry treatment device; Correcting the preset number of cycles based on the repair rate of the user for the laundry treatment device.

10. A laundry treatment device, characterized in that, The laundry treatment device includes a controller and a display screen. The controller is communicatively connected to the user's mobile terminal and can execute the maintenance method for the laundry treatment device according to any one of claims 1-9.

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