Family customer service cutover method based on resource data and related equipment

Abstract

The invention relates to the technical field of customer businesses, and provides a resource data-based family customer business cutover method and related equipment.The resource data-based family customer business cutover method comprises the following steps: acquiring a cutover task list; wherein the cutover task list comprises family customer business cutover information and a target cutover type; and performing cutover processing on resource data and business according to the family customer business cutover information and a cutover process corresponding to the target cutover type. According to the method, the corresponding cutover process is constructed for the cutover type, and the resource data and the business which may influence the family customer business are analyzed through the configured cutover process, so that the effect of timely cutover of the family customer business is achieved.

Description

Technical Field

[0001] The present invention relates to the technical field of home customer services, and particularly to a cutover method for home customer services based on resource data and related devices. Background Art

[0002] Home customer services refer to various communication services provided by communication operators to home users. These services include, but are not limited to, broadband access, fixed telephones, mobile phone services, digital TVs, etc. Home customer services generally aim to meet the communication needs of family members in daily life, such as online education, remote work, entertainment, etc., and may include some packages and services specifically designed for families. For home customer services that require real-time response, the existing cutover solutions have the problem of being untimely, unable to achieve cutover as soon as needed, which reduces the processing efficiency of home customer services. Summary of the Invention

[0003] The present invention provides a cutover method for home customer services based on resource data and related devices to solve the defect of untimely cutover in the prior art.

[0004] The present invention provides a cutover method for home customer services based on resource data, including: Obtaining a cutover task order; wherein, the cutover task order includes home customer service cutover information and a target cutover type; Performing cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type.

[0005] According to the cutover method for home customer services based on resource data provided by the present invention, the target cutover type includes a port cutover type, a board cutover type, a device cutover type, and an account cutover type; Among them, the port cutover type performs cutover processing on optical line terminal ports, first-level splitter ports, second-level splitter ports, and optical network unit ports; the board cutover type performs cutover processing on optical line terminal boards; the device cutover type performs cutover processing on first-level splitters, second-level splitters, and optical network units; the account cutover type performs cutover processing on the ports and addresses corresponding to home customer accounts in terms of accounts.

[0006] According to the cutover method for home customer services based on resource data provided by the present invention, the performing cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type includes: If the target cutover type is the port cutover type, perform cutover processing on the ports to be cut over and the target ports according to the home customer service cutover information and the corresponding cutover process; wherein, the ports to be cut over and the target ports include optical line terminal ports, first-level optical splitter ports, second-level optical splitter ports or optical network unit ports, and the port types of the ports to be cut over and the target ports are the same; If the target cutover type is the board cutover type or the device cutover type, perform cutover processing on the corresponding ports at the board dimension or the device dimension according to the home customer service cutover information and the corresponding cutover process; If the target cutover type is the account cutover type, perform cutover processing on the port and address data corresponding to the home customer account according to the home customer service cutover information and the corresponding cutover process.

[0007] According to a home customer service cutover method based on resource data provided by the present invention, the cutover processing of resource data and services according to the home customer service cutover information and the cutover process corresponding to the target cutover type includes: Detect the services and / or resources involved in the cutover process through preset configuration information; If there are services and / or resources affecting the execution of the corresponding cutover process, generate a prompt message according to the services and / or the resources, and display the prompt message.

[0008] According to a home customer service cutover method based on resource data provided by the present invention, after the cutover processing of resource data and services according to the home customer service cutover information and the cutover process corresponding to the target cutover type, the method further includes: Initiate an audit process for the data after the cutover is completed, and when the audit fails, return to the process node in the cutover process corresponding to the target cutover type for processing.

[0009] According to a home customer service cutover method based on resource data provided by the present invention, after initiating an audit process for the data after the cutover is completed, the method further includes: After the audit is passed, execute the archiving task flow, and perform adjustment processing on the services and resource data involved in the cutover process.

[0010] According to a home customer service cutover method based on resource data provided by the present invention, the cutover processing of resource data and services according to the home customer service cutover information and the cutover process corresponding to the cutover type includes: Through a micro application, display the service relationships and cutover data changes during the cutover processing.

[0011] The present invention also provides a home customer service cutover device based on resource data, including: An acquisition module configured to acquire a cutover task sheet; wherein, the cutover task sheet includes home customer service cutover information and a target cutover type; A cutover processing module configured to perform cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type.

[0012] The present invention also provides an electronic device, including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein when the processor executes the computer program, the method for cutting over home customer services based on resource data as described in any one of the above is implemented.

[0013] The present invention also provides a non-transitory computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the method for cutting over home customer services based on resource data as described in any one of the above is implemented.

[0014] The present invention also provides a computer program product, including a computer program, and when the computer program is executed by a processor, the method for cutting over home customer services based on resource data as described in any one of the above is implemented.

[0015] The method for cutting over home customer services based on resource data and related devices provided by the present invention establish a cutover task sheet, which includes home customer service cutover information and a target cutover type. Each cutover type has a corresponding cutover process. Cutover processing is performed on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type. Through the configured cutover process, the present invention analyzes the resource data and services that may affect home customer services, and finally achieves the effect of timely cutting over home customer services. Description of the Drawings

[0016] In order to more clearly illustrate the technical solutions in the present invention or the prior art, the following will briefly introduce the drawings required for use in the description of the embodiments or the prior art. Obviously, the drawings in the following description are some embodiments of the present invention. For those of ordinary skill in the art, other drawings can be obtained based on these drawings without creative efforts.

[0017] Figure 1 is a flowchart of the method for cutting over home customer services based on resource data provided by the present invention.

[0018] Figure 2 is a structural diagram of the home customer service cutover device based on resource data provided by the present invention.

[0019] Figure 3 It is a schematic structural diagram of the electronic device provided by the present invention. Specific embodiments

[0020] To make the objectives, technical solutions and advantages of the present invention clearer, the technical solutions in the present invention will be clearly and completely described below with reference to the accompanying drawings in the present invention. Apparently, the described embodiments are some but not all of the embodiments of the present invention. All other embodiments obtained by those of ordinary skill in the art based on the embodiments in the present invention without making creative efforts shall fall within the protection scope of the present invention.

[0021] The following is combined with Figures 1 - 3 to describe the method, device and equipment for the cutover of home customer services based on resource data of the present invention.

[0022] The user information (including but not limited to home customer accounts, user personal information, etc.) and data (including but not limited to data for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties. And the collection, use and processing of relevant data need to comply with the relevant laws, regulations and standards of relevant countries and regions, and corresponding operation entrances are provided for users to choose to authorize or refuse.

[0023] Figure 1 is a flowchart of a method for the cutover of home customer services based on resource data shown according to an exemplary embodiment. As Figure 1 shown, in an exemplary embodiment, the method for the cutover of home customer services based on resource data includes steps 110 to 120, which are introduced in detail as follows.

[0024] Step 110, obtain a cutover task order; wherein, the cutover task order includes home customer service cutover information and a target cutover type.

[0025] In the embodiment of the present invention, a cutover task order is established. The cutover task order includes home customer service cutover information and a target cutover type. The home customer service cutover information includes ports, devices, boards, accounts, etc. to be cut over, and the target cutover type is the cutover type corresponding to the home customer service cutover information.

[0026] Step 120, perform cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type.

[0027] In the embodiments of the present invention, each cutover type has a corresponding cutover process, which is formed based on a task flow. The task flow is an important configuration for processing complex logic in a process. The written interface logic is configured into different tasks, and different tasks are converged into different or the same task flows. The task flow can be configured into the arrival, end, and termination events of process links, and different logic processing effects can be achieved according to different requirements of process links. The resource data and services are cut over according to the cutover process corresponding to the cutover information of home customer services and the target cutover type. Through the configured cutover process, the resource data and services that may affect home customer services are analyzed, and finally the effect of cutting over home customer services is achieved.

[0028] In the embodiments of the present invention, according to different cutover scenarios, corresponding cutover types and corresponding cutover processes are set to perform dynamic parameter configuration, task flow logic processing, and process normal reversal processing of business logic problems, so as to solve the problem of untimely cutover of home customer services in the resource capability center.

[0029] In an exemplary embodiment of the present invention, the target cutover types include port cutover type, board cutover type, device cutover type, and account cutover type; Among them, the port cutover type performs cutover processing on optical line terminal ports, primary splitter ports, secondary splitter ports, and optical network unit ports; the board cutover type performs cutover processing on optical line terminal boards; the device cutover type performs cutover processing on primary splitters, secondary splitters, and optical network units; the account cutover type performs cutover processing on the ports and addresses corresponding to the home customer accounts in terms of the account dimension.

[0030] In the embodiments of the present invention, the cutover types are divided into four types: port cutover type, board cutover type, device cutover type, and account cutover type according to common cutover scenarios. Among them, the port cutover type is for optical line terminal (OLT) ports, primary splitter ports, secondary splitter ports, and optical network unit (ONU) ports. The board cutover type is for OLT boards. The device cutover type is for primary splitters, secondary splitters, and ONUs. The account cutover type adjusts the ports and addresses corresponding to the account in terms of the account dimension.

[0031] The optical line terminal is the core device in the optical fiber communication system. It is located at the transmitting end of the optical fiber communication network and jointly constitutes the optical fiber communication network with devices such as the optical fiber transmission system, optical amplifier, and optical demultiplexer. The main function of the optical line terminal is to convert the electrical signal into an optical signal and transmit the optical signal to the optical network unit or optical demultiplexer through the optical fiber. The optical line terminal also has functions such as optical signal amplification, shaping, and wavelength allocation to ensure the stable operation of the optical fiber communication system.

[0032] The first-level optical splitter is the first splitting point between the optical line terminal and the optical network unit. It is responsible for distributing the optical signal sent by the optical line terminal to multiple output ports according to a certain ratio, and these output ports are respectively connected to different optical network units or user terminals. The second-level optical splitter is usually installed at a position closer to the user terminal, such as in a community or corridor, for further distributing the optical signal allocated from the first-level optical splitter to ports closer to the user.

[0033] The optical network unit is the terminal device for optical fiber access, which is divided into an active optical network unit and a passive optical network unit. The optical network unit is used to selectively receive the broadcast data sent by the optical line terminal, respond to the ranging and power control commands sent by the optical line terminal and make corresponding adjustments, cache the Ethernet data of the user, and send it in the upstream direction in the transmission window allocated by the optical line terminal.

[0034] In an exemplary embodiment of the present invention, the cutover processing of the resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type includes: If the target cutover type is the port cutover type, perform cutover processing on the ports to be cutover and the target ports according to the home customer service cutover information and the corresponding cutover process; wherein, the ports to be cutover and the target ports include optical line terminal ports, first-level optical splitter ports, second-level optical splitter ports, or optical network unit ports, and the port types of the ports to be cutover and the target ports are the same; If the target cutover type is the board cutover type or the device cutover type, perform cutover processing on the corresponding ports in the board dimension or device dimension according to the home customer service cutover information and the corresponding cutover process; If the target cutover type is the account cutover type, perform cutover processing on the ports and address data corresponding to the home customer account according to the home customer service cutover information and the corresponding cutover process.

[0035] In the embodiments of the present invention, in the face of different cutover types, when selecting to perform a cutover on an OLT port, both the port to be cut over and the target port should be OLT ports; when selecting to perform a cutover on a first-level splitter port or a second-level splitter port, both the port to be cut over and the target port are the corresponding splitter ports; the same applies to the cutover of ONU ports, and both the port to be cut over and the target port are ONU ports. When performing a cutover on a board or device, the corresponding port is selected at the board dimension or device dimension, which is essentially still a cutover process for the port. When performing a cutover on an account, the home customer account to be cut over needs to be selected, and the target is to cut over the corresponding port and address data, representing the replacement process for the port and address corresponding to the home customer account.

[0036] In an exemplary embodiment of the present invention, the cutover processing of resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type includes: Detecting the services and / or resources involved in the cutover process through preset configuration information; If there are services and / or resources that affect the execution of the corresponding cutover process, generating a prompt message according to the services and / or the resources, and displaying the prompt message.

[0037] In the embodiments of the present invention, the cutover processing processes the corresponding services or resource data, and can check the services and resources that may be involved in the cutover process through preset configuration information. If there are services or resources that affect the corresponding cutover logic, a corresponding prompt message is generated for prompting. Through the solution provided by the embodiments of the present invention, it is possible to intuitively understand the entire service impact scope and device relationship during the cutover process, and to a certain extent reduce the data processing exception problems existing during the cutover process.

[0038] In an exemplary embodiment of the present invention, after the cutover processing of resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type, the method further includes: Initiating an audit process for the data after the cutover is completed, and when the audit fails, returning to the process node in the cutover process corresponding to the target cutover type for processing.

[0039] In the embodiments of the present invention, after the cutover is completed, the next step is to audit the data after the cutover is completed. If there are no objections to the audit, it can be directly submitted. If there are objections to the audit, it can be directly rejected to the previous process node to reprocess the services or resources.

[0040] In the embodiment of the present invention, a flowchart is constructed. The flowchart shows the process nodes in the entire cutover process of the home customer service. Through the association of links and connections and the dynamic mapping of parameters in the flowchart, the effect of reversing the entire process flow is achieved. For those that fail the review, return to the previous process node for processing, and conduct the review again based on the processed results. If the review still fails, return to the previous two process nodes for processing, and conduct the review again based on the processed results, and so on, until the review is passed or return to the initial node in the flowchart. If the review still fails after returning to the initial node in the flowchart for processing, an audit report is generated. The audit report records the corresponding audit results and the analysis of this cutover process. In this embodiment, during the review process of the cutover results, reverse review can be performed so that the cutover data can be reviewed and confirmed twice or multiple times.

[0041] In an exemplary embodiment of the present invention, after initiating the audit process for the data after cutover is completed, the method further includes: After the review is passed, execute the archiving task flow and perform adjustment processing on the service and resource data involved in the cutover process.

[0042] In the embodiment of the present invention, based on the data of the resource capability center, the device data and service relationships of home customers are associated through a model. For the associated translation between models, the relationships between models are locked. According to the model association, it represents the physical device ownership relationship and the service content carried on the device in reverse, and a resource model is obtained. In the process after the review is passed, the corresponding archiving task flow will be executed, and adjustment processing will be performed on the service and resource data based on the resource model.

[0043] In an exemplary embodiment of the present invention, the cutover processing of resource data and services according to the home customer service cutover information and the cutover process corresponding to the cutover type includes: Through a micro-application, display the service relationships and cutover data changes during the cutover processing.

[0044] In the embodiment of the present invention, a micro-application is a setting that needs to be configured for each link that requires a visual interface. The front-end interface is abstracted into individual micro-applications and placed in different links. When the process turns to the visual link, the interface content can be displayed through the micro-application. At the same time, the micro-application can assist in the dynamic parameter configuration of the process and interact with the task flow.

[0045] In the embodiments of the present invention, the originally hard-to-understand service processing logic is made into interface operations, and at the same time, the operations are overall constrained by a process, which not only beautifies the page, but also enables the user to clearly see the service relationships and the changes in cutover data during the cutover process, so as to process more accurately. The changes in the cutover data of the target data include the changes between the processed target data and the original data. Based on the process implementation method of the present invention, service processing is performed on a browser supporting HTML5 to realize the visualization of service relationships and changes in cutover data.

[0046] The technical solution provided by the embodiments of the present invention supports the association of devices related to home customer services, the coverage of standard addresses, and cutover processing can be performed through an account. Based on the unified model management of services and devices, accurate and precise cutover processing of home customer services is realized, effectively improving the processing efficiency of important service scenarios such as installation, disassembly, and relocation of home customer services.

[0047] The following describes the home customer service cutover device based on resource data provided by the present invention. The home customer service cutover device based on resource data described below can be correspondingly referred to the home customer service cutover method based on resource data described above. It should be noted that the device provided in the following embodiments and the method provided in the above embodiments belong to the same concept. The specific ways in which each module and unit perform operations have been described in detail in the method embodiments, and will not be repeated here.

[0048] In an exemplary embodiment of the present invention, please refer to Figure 2 , Figure 2 which is a home customer service cutover device based on resource data shown according to an exemplary embodiment, and includes the following modules.

[0049] An obtaining module 210, configured to obtain a cutover task list; wherein, the cutover task list includes home customer service cutover information and a target cutover type; A cutover processing module 220, configured to perform cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type.

[0050] In an exemplary embodiment of the present invention, the target cutover type includes a port cutover type, a board cutover type, a device cutover type, and an account cutover type; Among them, the port cutover type performs cutover processing on optical line terminal ports, first-level splitter ports, second-level splitter ports, and optical network unit ports; the board cutover type performs cutover processing on optical line terminal boards; the device cutover type performs cutover processing on first-level splitters, second-level splitters, and optical network units; the account cutover type performs cutover processing on the ports and addresses corresponding to the home customer accounts in terms of the account dimension.

[0051] In an exemplary embodiment of the present invention, the cutover processing module 220 includes: The first cutover processing sub-module is configured to, if the target cutover type is the port cutover type, perform cutover processing on the ports to be cut over and the target ports according to the home customer service cutover information and the corresponding cutover process; wherein, the ports to be cut over and the target ports include optical line terminal ports, first-level splitter ports, second-level splitter ports, or optical network unit ports, and the port types of the ports to be cut over and the target ports are the same; The second cutover processing sub-module is configured to, if the target cutover type is the board cutover type or the device cutover type, perform cutover processing on the corresponding ports in terms of the board dimension or the device dimension according to the home customer service cutover information and the corresponding cutover process; The third cutover processing sub-module is configured to, if the target cutover type is the account cutover type, perform cutover processing on the port and address data corresponding to the home customer account according to the home customer service cutover information and the corresponding cutover process.

[0052] In an exemplary embodiment of the present invention, the cutover processing module 220 includes: The detection sub-module is configured to detect the services and / or resources involved in the cutover process through preset configuration information; The generation sub-module is configured to, if there are services and / or resources that affect the execution of the corresponding cutover process, generate a prompt message according to the services and / or the resources, and display the prompt message.

[0053] In an exemplary embodiment of the present invention, the home customer service cutover device based on resource data further includes: The return module is configured to initiate an audit process for the data after the cutover is completed, and when the audit fails, return to the process node in the cutover process corresponding to the target cutover type for processing.

[0054] In an exemplary embodiment of the present invention, the home customer service cutover device based on resource data further includes: The adjustment processing module is configured to, after the audit is passed, execute the archiving task flow and perform adjustment processing on the services and resource data involved in the cutover process.

[0055] In an exemplary embodiment of the present invention, the cut-over processing module 220 includes: A display sub-module, configured to display the service relationships and cut-over data changes during the cut-over processing through a micro-application.

[0056] Figure 3 Illustrates a schematic physical structure diagram of an electronic device, as Figure 3 shown, the electronic device may include: a processor 310, a communication interface 320, a memory 330, and a communication bus 340. Among them, the processor 310, the communication interface 320, and the memory 330 communicate with each other through the communication bus 340. The processor 310 can call the logical instructions in the memory 330 to execute the cut-over method for home customer services based on resource data, and the method includes: obtaining a cut-over task sheet; wherein, the cut-over task sheet includes home customer service cut-over information and a target cut-over type; Performing cut-over processing on the resource data and services according to the cut-over process corresponding to the home customer service cut-over information and the target cut-over type.

[0057] In addition, when the logical instructions in the above-mentioned memory 330 are implemented in the form of a software functional unit and sold or used as an independent product, they can be stored in a computer-readable storage medium. Based on such an understanding, the technical solution of the present invention, in essence, or the part that makes a contribution to the prior art, or a part of this technical solution, can be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the methods described in various embodiments of the present invention. The foregoing storage medium includes: various media such as a USB flash drive, a mobile hard disk, a read-only memory (ROM, Read-Only Memory), a random access memory (RAM, Random Access Memory), a magnetic disk, or an optical disc that can store program codes.

[0058] On the other hand, the present invention also provides a computer program product, the computer program product includes a computer program, the computer program can be stored on a non-transitory computer-readable storage medium, and when the computer program is executed by a processor, the computer can execute the cut-over method for home customer services based on resource data provided by the above-mentioned various methods. The method includes: obtaining a cut-over task sheet; wherein, the cut-over task sheet includes home customer service cut-over information and a target cut-over type; Perform cutover processing on resource data and services according to the cutover information of the home customer services and the cutover process corresponding to the target cutover type.

[0059] In another aspect, the present invention also provides a non-transitory computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, it is configured to execute the home customer service cutover method based on resource data provided by the above-mentioned various methods. The method includes: obtaining a cutover task list; wherein, the cutover task list includes cutover information of home customer services and a target cutover type; Perform cutover processing on resource data and services according to the cutover information of the home customer services and the cutover process corresponding to the target cutover type.

[0060] The device embodiments described above are merely illustrative. The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place, or may be distributed to multiple network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art can understand and implement it without creative efforts.

[0061] Through the description of the above embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus a necessary general hardware platform, and of course, it can also be implemented by hardware. Based on this understanding, the essence of the above technical solution, or the part that contributes to the prior art, can be embodied in the form of a software product. The computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, magnetic disk, optical disk, etc., and includes several instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the methods described in each embodiment or some parts of the embodiments.

[0062] Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present invention, and are not intended to limit them; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: they can still modify the technical solutions described in the foregoing embodiments, or perform equivalent replacements on some of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A method for cutover of home customer services based on resource data, characterized in that, Including: Obtain a cutover task sheet; wherein, the cutover task sheet includes cutover information for home customer services and a target cutover type; Perform cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type.

2. The method for cutover of home customer services based on resource data according to claim 1, wherein The target cutover type includes a port cutover type, a board cutover type, a device cutover type, and an account cutover type; Among them, the port cutover type performs cutover processing on optical line terminal ports, first-level splitter ports, second-level splitter ports, and optical network unit ports; the board cutover type performs cutover processing on optical line terminal boards; the device cutover type performs cutover processing on first-level splitters, second-level splitters, and optical network units; the account cutover type performs cutover processing on the ports and addresses corresponding to the home customer accounts in terms of the account dimension.

3. The method for cutover of home customer services based on resource data according to claim 2, wherein The performing cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type includes: If the target cutover type is the port cutover type, perform cutover processing on the ports to be cut over and the target ports according to the home customer service cutover information and the corresponding cutover process; wherein, the ports to be cut over and the target ports include optical line terminal ports, first-level splitter ports, second-level splitter ports, or optical network unit ports, and the port types of the ports to be cut over and the target ports are the same; If the target cutover type is the board cutover type or the device cutover type, perform cutover processing on the corresponding ports in terms of the board dimension or the device dimension according to the home customer service cutover information and the corresponding cutover process; If the target cutover type is the account cutover type, perform cutover processing on the ports and address data corresponding to the home customer accounts according to the home customer service cutover information and the corresponding cutover process.

4. The method for cutover of home customer services based on resource data according to claim 1, wherein The performing cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type includes: Detect the services and / or resources involved in the cutover process through preset configuration information; If there are services and / or resources affecting the execution of the corresponding cutover process, generate a prompt message according to the services and / or the resources, and display the prompt message.

5. The method for cutting over the home customer service based on resource data according to claim 1, characterized in that, After the performing cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type, the method further includes: Initiate an audit process for the data after cutover, and when the audit fails, return to the process node in the cutover process corresponding to the target cutover type for processing.

6. The method for cutover of home customer services based on resource data according to claim 5, wherein After the initiating an audit process for the data after cutover, the method further includes: After the audit passes, execute an archiving task flow, and perform adjustment processing on the services and resource data involved in the cutover process.

7. The method for cutover of home customer services based on resource data according to any one of claims 1 to 6, characterized in that The performing cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the cutover type includes: Through a micro-application, display the service relationships and cutover data changes during the cutover processing.

8. A cutover device for home customer services based on resource data, characterized in that, Including: An acquisition module, configured to acquire a cutover task sheet; wherein, the cutover task sheet includes home customer service cutover information and a target cutover type; A cutover processing module, configured to perform cutover processing on resource data and services according to the cutover process corresponding to the home customer service cutover information and the target cutover type.

9. An electronic device, comprising a memory, a processor, and a computer program stored on the memory and running on the processor, characterized in that, When the processor executes the computer program, it implements the home customer service cutover method based on resource data according to any one of claims 1 to 7.

10. A non-transitory computer-readable storage medium having a computer program stored thereon, characterized in that, When the computer program is executed by a processor, it implements the home customer service cutover method based on resource data according to any one of claims 1 to 7.

Images