Insurance service-oriented charging pile multi-party collaborative operation and maintenance management system and method
Through the multi-party collaborative operation and maintenance management system for charging piles for insurance services, the management systems of insured, insured and operation and maintenance personnel are integrated, and the problem of lack of third-party operation and maintenance of public charging piles is solved, fast and accurate underwriting and timely maintenance are achieved, and the insurance success rate and user stickiness are improved.
Patent Information
- Application Number
- CN202510560166.7
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-04-30
- Publication Date
- 2025-08-15
AI Technical Summary
The maintenance of public charging piles lacks third-party operation and maintenance, which makes it difficult to verify the authenticity and comprehensiveness of charging pile operation and maintenance data during the underwriting process, resulting in a long underwriting time and low insurance success rate, which affects maintenance and user stickiness.
Design a multi-party collaborative operation and maintenance management system for charging piles for insurance services, integrate management systems for policyholders, insurers and operation and maintenance personnel, record operation and maintenance historical events through the event query module, combine RFID identification, electrical signal acquisition and environmental monitoring to achieve an accurate and comprehensive understanding of the operation of the charging piles, and promptly notify abnormal situations through the alarm module.
Effectively reduce the underwriting period, improve the insurance success rate, promptly repair damaged charging piles, increase user stickiness, and reduce operational difficulties.
Smart Images

Figure CN120494795A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of charging pile operation and maintenance technology, and in particular to a multi-party collaborative operation and maintenance management system and method for charging piles oriented to insurance services. Background Art
[0002] Charging piles can be categorized by charging method into three types: AC, DC, and integrated AC / DC. DC, due to their faster charging speeds than AC, are often installed in public parking lots for public vehicle charging. Since public charging piles are used more frequently than dedicated charging piles, operators of these public charging piles often purchase insurance for each individual charging pile to reduce losses in the event of damage.
[0003] However, due to the lack of third-party operation and maintenance, the authenticity and comprehensiveness of the operation and maintenance data of public charging piles are difficult to verify during the underwriting process. This leads to long underwriting time and low insurance success rate for charging piles. As a result, when some public charging piles are damaged, it is difficult to promptly inspect, maintain and replace them, which affects the use of vehicles in society, further leading to a decline in user stickiness and increased operational difficulty for public charging piles. Summary of the Invention
[0004] The purpose of the present invention is to provide a multi-party collaborative operation and maintenance management system and method for charging piles for insurance services. By calling the operation and maintenance historical events recorded by the event query module, the operating status of the charging piles can be accurately, comprehensively and timely understood, thereby effectively reducing the underwriting cycle, which is conducive to speeding up the insurance timeliness of the charging piles and improving the insurance success rate. At the same time, it is convenient for timely inspection and maintenance of damaged charging piles, thereby increasing the user stickiness of the charging piles.
[0005] To achieve the above object, the present invention provides the following technical solutions:
[0006] In a first aspect, a multi-party collaborative operation and maintenance management system for charging piles for insurance services is provided, comprising a server and a charging pile group, an operation and maintenance inspection module, an insurer access module and an event query module communicatively connected to the server; the server is used to store management data and provide a data access interface; the charging pile group is used to provide DC current to charge the vehicle; the operation and maintenance inspection module is used to identify whether the charging pile is in an overhaul state, and when the charging pile is identified as being in an overhaul state, collects the overhaul information of the charging pile and sends it to the server, the overhaul information including the number of the charging pile in the overhaul state obtained according to GPS positioning, the overhaul time, the duration of a single operation and maintenance inspection, the overhauled structure of the charging pile and the number of parts replaced; the insurer access module is used to access the insurance service channel to the server; the event query module is used to record the basic information and historical maintenance information of the charging pile, the event query module includes a memory, and the event query module also includes a query interface, the query interface is used to provide external user access, allowing external users to query the historical event information of the charging pile after verifying their identity, and the basic information of the charging pile is the charging pile location, charging pile model, factory date, service life and historical maintenance information.
[0007] As a further solution of the present invention: the charging pile group includes a plurality of charging piles communicatively connected to the server, each charging pile includes an AC signal acquisition socket and an AC signal acquisition plug, the AC signal acquisition socket cable is connected to the AC signal acquisition socket, the AC signal acquisition socket is used to connect to the charging gun plug of the AC charging pile, and the charging gun plug includes an AC signal terminal and a low-voltage signal terminal;
[0008] The AC signal acquisition plug is used to connect to the charging socket, which includes a vehicle battery connection socket and a test dummy load socket. By setting the test dummy load socket, the AC signal acquisition plug can be connected by using the test dummy load socket to test whether the charging operation status of the charging pile is qualified after the charging pile is repaired and maintained. This is beneficial to improving the repair and maintenance efficiency of the charging pile. When judging whether the charging operation status of the charging pile is qualified, the charging rate of the detected test dummy load is compared with the charging rate under the standard state. When the comparison result meets the error threshold, it is judged that the charging operation status of the charging pile is qualified.
[0009] As a further solution of the present invention: the system further includes:
[0010] The first terminal, the second terminal and the third terminal are respectively connected to the server for communication. The first terminal is a mobile terminal device for operation and maintenance. The first terminal is used to display the operating status of the charging pile and display damage information when the operating status is abnormal. The operating status of the charging pile includes a charging state, a charging standby state and a charging abnormal state. In the charging state, the charging current value and the charging voltage value of the charging pile are both within a preset value range; in the charging abnormal state, at least one of the charging current value and the charging voltage value of the charging pile does not fall within the preset value range; in the charging standby state, the charging pile can enter a charging standby state after being connected to the power supply;
[0011] The second terminal is the insurer's mobile terminal device, which is used to display, publish or update the insurance information of the charging pile. The insurance information of the charging pile includes insurance information, underwriting information, insurance participation information and claim information;
[0012] The third terminal is the insured's mobile terminal device, and the third terminal is used to purchase insurance for the charging pile;
[0013] The first terminal, the second terminal and the third terminal each include an input module, an output module and a display module.
[0014] As a further solution of the present invention: the operation and maintenance module includes an RFID identification unit, a charging status identification unit and an electrical signal acquisition unit;
[0015] The RFID identification unit is used to identify the RFID tag on the operation and maintenance card held by the operation and maintenance personnel. When the RFID identification unit identifies the RFID tag on the operation and maintenance card that matches it, the operation and maintenance module sends the identified information to the server. The server disconnects the electrical connection between the AC signal acquisition socket and the AC signal acquisition plug on the corresponding charging pile, thereby shutting down the charging pile corresponding to the RFID identification unit to facilitate inspection and maintenance.
[0016] The charging status identification unit is used to identify whether the charging status of the charging pile is in the charging standby state when the maintenance is completed and the charging pile is restarted;
[0017] The electrical signal acquisition unit includes a current sensor and a voltage sensor, which are used to collect the charging current value and charging voltage value of the charging pile respectively. The electrical signal acquisition unit sends the collected charging current value and charging voltage value of the charging pile to the server, and the server forwards the charging current value and charging voltage value of the charging pile to the first terminal.
[0018] As a further solution of the present invention: the insurer access module includes an insurance unit and a charging pile underwriting unit, a charging pile insurance product issuance unit, a reporting unit, a claim acceptance unit and a compensation settlement unit;
[0019] The insurance unit is used to input the insurance information of the charging pile, which includes the location of the charging pile, the model of the charging pile, the date of manufacture, the service life and the historical maintenance information;
[0020] The charging pile underwriting unit is used to call the event query module to query and verify the insurance information of the insured charging pile and determine whether the underwriting is approved. When determining whether the underwriting is approved, the charging pile underwriting unit compares the insurance information with the preset insurance approval information range. If the insurance information meets the underwriting approval requirements, it is approved; otherwise, a message of underwriting rejection is sent to the third terminal;
[0021] The charging pile insurance product publishing unit is used to edit and publish the category and insurance content of the charging pile insurance product. When editing, the information is edited and input using the input module of the second terminal. When publishing, the information is input to the server through the output module of the second terminal, and the server displays the charging pile insurance product on the display module of the third terminal.
[0022] The reporting unit is used to report the charging pile before the claim is settled. When reporting the case, the reporting information is input into the server by the third terminal, and the server sends the reporting information to the first terminal;
[0023] The claim acceptance unit is used to determine whether the content of the charging pile report meets the acceptance requirements and make an acceptance or rejection statement. When the content of the charging pile report meets the acceptance requirements, the claim acceptance unit will send a successful acceptance message to the third terminal and the compensation settlement unit through the server. When the content of the charging pile report does not meet the acceptance requirements, the claim acceptance unit will send a successful non-acceptance message to the third terminal through the server;
[0024] The compensation settlement unit is used to pay compensation to the insured according to the received successful acceptance information and the corresponding compensation amount. The compensation amount will be paid to the third terminal in the form of electronic currency.
[0025] As a further solution of the present invention: the system also includes an environmental monitoring module, which is used to detect environmental information at the charging pile installation site and send the detected environmental information to the server. The environmental monitoring module includes a temperature sensor, a humidity sensor and an ultraviolet intensity sensor. The environmental information includes ambient temperature, humidity and ultraviolet intensity information. The environmental information is sent by the server to the event query module for querying the temperature, humidity and ultraviolet intensity information of the charging pile installation environment, thereby facilitating operation and maintenance personnel or policyholders to verify the correlation between the charging pile damage warranty and / or reporting frequency, which is conducive to selecting an installation site where the charging pile is less damaged.
[0026] As a further solution of the present invention: the system also includes an operation and maintenance monitoring module, which includes an image collector and a smoke sensor. The operation and maintenance monitoring module is used to collect dynamic images of the charging pile and smoke signals at the charging pile installation site and upload them to the server regularly. The server compresses the dynamic images and sends them to the event query module for storage.
[0027] As a further solution of the present invention: the system also includes an alarm module, the alarm module includes a sound alarm and / or a light alarm, when the operation and maintenance monitoring module collects the abnormal usage status of the charging pile, it will be sent to the server, the server determines it as an abnormal state and sends the alarm information to the alarm module, the first terminal and the third terminal, the alarm module makes an on-site alarm, the first terminal and the third terminal display the alarm information on their respective display modules, and can promptly notify the operation and maintenance personnel and the charging pile policyholder to deal with the abnormal situation on the charging pile site in a timely manner, the abnormal situation includes the charging pile being damaged by external force.
[0028] In a second aspect, the present invention further provides a method, characterized in that it is applied to the multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services as described in the above solution, and the method comprises:
[0029] Using a communication network, the first terminal, the second terminal, and the third terminal are respectively connected to the server;
[0030] Driving the operation and maintenance personnel to inspect and maintain the charging pile regularly or according to the damage information reported by the first terminal, and inputting the maintenance content into the first terminal after the maintenance is successful;
[0031] The first terminal sends the input maintenance content to the server, and the server generates maintenance event information based on the maintenance content and sends the event information to the event query module for storage;
[0032] The insurance information is input into the insurance unit to insure the charging pile. The insurance unit sends the insurance information to the charging pile underwriting unit. The charging pile underwriting unit calls the event query module to query and verify the insurance information of the insured charging pile and determines whether the underwriting is passed. The underwriting result information is sent to the third terminal based on the judgment result.
[0033] As a further solution of the present invention: when the charging pile underwriting unit recognizes that the insurance information meets the underwriting requirements, it will be approved; otherwise, a message indicating that the underwriting is not approved will be sent to the third terminal through the server.
[0034] In a third aspect, a computer device is also provided, comprising a storage module, a processor, and a computer program stored on the storage module and executable on the processor. When the processor executes the computer program, the multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services as described in the first aspect is implemented.
[0035] In a fourth aspect, a computer-readable storage medium is further provided, on which a computer program is stored. When the computer program is executed by a processor, the multi-party collaborative operation and maintenance management system for charging piles for insurance services as described in the first aspect is implemented.
[0036] Compared with the prior art, the present invention has the following beneficial effects:
[0037] 1. The present invention sets up a management system that integrates the insured, the insurer and the operation and maintenance personnel. It can record the operation and maintenance information and basic information of the charging pile through the event query module. During the insurance process, the insurer can accurately, comprehensively and timely understand the operation status of the charging pile by calling the operation and maintenance historical events recorded by the event query module, thereby effectively reducing the underwriting cycle, which is conducive to speeding up the insurance timeliness of the charging pile and improving the insurance success rate. At the same time, it is convenient for timely inspection and maintenance of damaged charging piles, thereby increasing the user stickiness of the charging piles.
[0038] 2. By setting up an operation and maintenance monitoring module and an alarm module, the present invention can issue an on-site alarm through the alarm module when the operation and maintenance monitoring module collects an abnormal signal, and at the same time display the alarm information on the first terminal and the third terminal, so as to promptly notify the operation and maintenance personnel and the charging pile policyholder to deal with the abnormal situation at the charging pile site in a timely manner, thereby reducing the risk of serious accidents. BRIEF DESCRIPTION OF THE DRAWINGS
[0039] Figure 1 This is a module diagram of the multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services of the present invention;
[0040] Figure 2 This is a flow chart of the multi-party collaborative operation and maintenance management method for charging piles oriented to insurance services of the present invention.
[0041] In the figure: 1. Server; 2. Charging pile group; 3. Operation and maintenance module; 4. Insurer access module; 5. Event query module; 6. Environmental monitoring module; 7. Operation and maintenance monitoring module; 8. Alarm module; 9. First terminal; 10. Second terminal; 11. Third terminal. DETAILED DESCRIPTION
[0042] The following will clearly and completely describe the technical solutions in the embodiments of the present invention in conjunction with the accompanying drawings. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. All other embodiments obtained by ordinary technicians in this field based on the embodiments of the present invention without making any creative efforts shall fall within the scope of protection of the present invention.
[0043] Example:
[0044] See also Figure 1-Figure 2 In an embodiment of the present invention, a multi-party collaborative operation and maintenance management system for charging piles for insurance services includes a server 1 and a charging pile group 2, an operation and maintenance module 3, an insurer access module 4, and an event query module 5 that are communicatively connected to the server 1; the server 1 is a Unix, Windows, or Netware operating system, and the server 1 is used to store management data and provide a data access interface, which is an API interface; the charging pile group 2 is used to provide direct current to charge the vehicle, the direct current is 100A-300A, and the DC voltage corresponding to the direct current is 400V-800V; the operation and maintenance module 3 is used to identify whether the charging pile is in a maintenance state, and when it is identified that the charging pile is in a maintenance state, collect the maintenance information of the charging pile and send it to the server. The server, the maintenance information includes the number of the charging pile under maintenance, the maintenance time, the duration of a single operation and maintenance, the repaired structure of the charging pile, and the number of parts replaced according to the GPS positioning; the insurer access module 4 is used to access the insurance service channel to the server 1; the event query module 5 is used to record the basic information and historical maintenance information of the charging pile. The event query module 5 includes a memory, which is a RAM memory, for storing the basic information and historical maintenance information of the charging pile. The event query module 5 also includes a query interface, which is used to provide external user access, allowing external users to query the historical event information of the charging pile after verifying their identity. The basic information of the charging pile is the charging pile location, charging pile model, factory date, service life and historical maintenance information.
[0045] Preferably, the charging pile group 2 includes a plurality of charging piles connected to the server 1 for communication, each charging pile includes an AC signal acquisition socket and an AC signal acquisition plug, the AC signal acquisition socket cable is connected to the AC signal acquisition socket, the AC signal acquisition socket is used to connect to the charging gun plug of the AC charging pile, and the charging gun plug includes an AC signal terminal and a low-voltage signal terminal;
[0046] The AC signal acquisition plug is used to connect to the charging socket, which includes a vehicle battery connection socket and a test dummy load socket. By setting the test dummy load socket, the AC signal acquisition plug can be connected by using the test dummy load socket to test whether the charging operation status of the charging pile is qualified after the charging pile is repaired and maintained. This is beneficial to improving the repair and maintenance efficiency of the charging pile. When judging whether the charging operation status of the charging pile is qualified, the charging rate of the detected test dummy load is compared with the charging rate under the standard state. When the comparison result meets the error threshold, it is judged that the charging operation status of the charging pile is qualified.
[0047] Preferably, the system further comprises a first terminal 9, a second terminal 10 and a third terminal 11, the first terminal 9, the second terminal 10 and the third terminal 11 are respectively connected to the server 1 for communication, the first terminal 9 is a mobile terminal device for operation and maintenance, the first terminal 9 is used to display the operating status of the charging pile and display damage information when the operating status is abnormal, the operating status of the charging pile includes a charging state, a charging standby state and a charging abnormal state, wherein, in the charging state, the charging current value and the charging voltage value of the charging pile are both within a preset value range; in the charging abnormal state, at least one of the charging current value and the charging voltage value of the charging pile does not belong to the preset value range; in the charging standby state, the charging pile can enter the charging standby state after being powered on;
[0048] The second terminal 10 is a mobile terminal device of the insurer, and is used to display, publish or update the insurance information of the charging pile. The insurance information of the charging pile includes insurance information, underwriting information, insurance participation information and claim information;
[0049] The third terminal 11 is a mobile terminal device of the insured, and is used to purchase insurance for the charging pile;
[0050] The first terminal 9, the second terminal 10 and the third terminal 11 all include an input module, an output module and a display module. By setting up a management system that integrates the insured, the insurer and the operation and maintenance personnel, the operation and maintenance information and basic information of the charging pile can be recorded through the event query module. During the insurance process, the insurer can accurately, comprehensively and timely understand the operation status of the charging pile by calling the operation and maintenance historical events recorded by the event query module, thereby effectively reducing the underwriting cycle, which is conducive to speeding up the insurance timeliness of the charging pile and improving the insurance success rate. At the same time, it is convenient for timely inspection and maintenance of damaged charging piles, and increases the user stickiness of the charging piles.
[0051] Preferably, the operation and maintenance module 3 includes an RFID identification unit, a charging state identification unit and an electrical signal acquisition unit;
[0052] The RFID identification unit is used to identify the RFID tag on the operation and maintenance card held by the operation and maintenance personnel. When the RFID identification unit identifies the RFID tag on the operation and maintenance card that matches it, the operation and maintenance module 3 sends the identified information to the server 1. The server 1 disconnects the electrical connection between the AC signal acquisition socket and the AC signal acquisition plug on the corresponding charging pile, thereby shutting down the charging pile corresponding to the RFID identification unit to facilitate inspection and maintenance.
[0053] The charging status identification unit is used to identify whether the charging status of the charging pile is in the charging standby state when the maintenance is completed and the charging pile is restarted;
[0054] The electrical signal acquisition unit includes a current sensor and a voltage sensor, which are used to collect the charging current value and charging voltage value of the charging pile respectively. The electrical signal acquisition unit sends the collected charging current value and charging voltage value of the charging pile to the server, and the server forwards the charging current value and charging voltage value of the charging pile to the first terminal 9.
[0055] Preferably, the insurer access module 4 includes an insurance application unit and a charging pile underwriting unit, a charging pile insurance product issuance unit, a reporting unit, a claim acceptance unit, and a compensation settlement unit;
[0056] The insurance unit is used to input the insurance information of the charging pile, which includes the location of the charging pile, the model of the charging pile, the date of manufacture, the service life and the historical maintenance information;
[0057] The charging pile underwriting unit is used to call the event query module 5 to query and verify the insurance information of the insured charging pile and determine whether the underwriting is approved. When determining whether the underwriting is approved, the charging pile underwriting unit compares the insurance information with a preset insurance approval information range. If the insurance information meets the underwriting approval requirements, it is approved; otherwise, a message of underwriting rejection is sent to the third terminal;
[0058] The charging pile insurance product publishing unit is used to edit and publish the category and insurance content of the charging pile insurance product. When editing, the information is edited and input using the input module of the second terminal. When publishing, the information is input to the server 1 through the output module of the second terminal, and the server 1 displays the charging pile insurance product on the display module of the third terminal.
[0059] The reporting unit is used to report the charging pile before the claim is settled. When reporting the case, the reporting information is input to the server 1 by the third terminal 11, and the server 1 sends the reporting information to the first terminal 9;
[0060] The claim acceptance unit is used to determine whether the content of the charging pile report meets the acceptance requirements and make an acceptance or rejection statement. When the content of the charging pile report meets the acceptance requirements, the claim acceptance unit will send a successful acceptance message to the third terminal 11 and the compensation settlement unit through the server 1. When the content of the charging pile report does not meet the acceptance requirements, the claim acceptance unit will send a successful non-acceptance message to the third terminal 11 through the server 1;
[0061] The compensation settlement unit is used to pay compensation to the insured according to the received successful acceptance information and the corresponding compensation amount. The compensation amount will be paid to the third terminal 11 in the form of electronic currency.
[0062] Preferably, the system also includes an environmental monitoring module 6, which is used to detect environmental information at the charging pile installation site and send the detected environmental information to the server 1. The environmental monitoring module 6 includes a temperature sensor, a humidity sensor and an ultraviolet intensity sensor. The environmental information includes ambient temperature, humidity and ultraviolet intensity information. The environmental information is sent by the server 1 to the event query module 5, which is used to query the temperature, humidity and ultraviolet intensity information of the charging pile installation environment, thereby facilitating operation and maintenance personnel or the insured to verify the correlation between the charging pile damage warranty and / or reporting frequency, which is conducive to selecting an installation site where the charging pile is less damaged.
[0063] Preferably, the system also includes an operation and maintenance monitoring module 7, which includes an image collector and a smoke sensor. The operation and maintenance monitoring module 7 is used to collect dynamic images of the charging pile and smoke signals at the charging pile installation site and upload them to the server 1 regularly. The server 1 compresses the dynamic images and sends them to the event query module 5 for storage.
[0064] Preferably, the system also includes an alarm module 8, which includes a sound alarm and / or a light alarm. When the operation and maintenance monitoring module 7 detects the abnormal usage status of the charging pile, it will be sent to the server 1. After the server 1 determines that it is an abnormal state, it sends an alarm message to the alarm module 8, the first terminal and the third terminal 11. The alarm module 8 makes an on-site alarm, and the first terminal and the third terminal 11 display the alarm information on their respective display modules, which can promptly notify the operation and maintenance personnel and the charging pile policyholder to deal with the abnormal situation on the charging pile site in a timely manner. The abnormal situation includes the charging pile being damaged by external force.
[0065] In a second aspect, the present invention further provides a method, characterized in that it is applied to the multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services as in the above-mentioned solution, and the method comprises:
[0066] The first terminal 9, the second terminal 10, and the third terminal 11 are connected to the server 1 respectively via the communication network;
[0067] Drive the operation and maintenance personnel to inspect and maintain the charging pile regularly or according to the damage information reported by the first terminal 9, and input the maintenance content to the first terminal 9 after the maintenance is successful;
[0068] The first terminal 9 sends the input maintenance content to the server 1, and the server 1 generates maintenance event information according to the maintenance content and sends the event information to the event query module 5 for storage;
[0069] The insurance information is input into the insurance unit to insure the charging pile. The insurance unit sends the insurance information to the charging pile underwriting unit. The charging pile underwriting unit calls the event query module 5 to query and verify the insurance information of the insured charging pile and determines whether the underwriting is passed. The underwriting result information is sent to the third terminal 11 according to the judgment result.
[0070] Preferably, when the charging pile underwriting unit identifies that the insurance information meets the underwriting requirements, it will be approved; otherwise, a message indicating that the underwriting is not approved will be sent to the third terminal 11 through the server 1.
[0071] On the third aspect, a computer device is also provided, including a storage module, a processor, and a computer program stored on the storage module and runnable on the processor. When the processor executes the computer program, a multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services as in the first aspect is implemented.
[0072] In a fourth aspect, a computer-readable storage medium is also provided, on which a computer program is stored. When the computer program is executed by a processor, a multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services as in the first aspect is implemented.
[0073] The above are only preferred specific embodiments of the present invention, but the scope of protection of the present invention is not limited thereto. Any technician familiar with this technical field, within the technical scope disclosed by the present invention, who makes equivalent replacements or changes based on the technical solutions and inventive concepts of the present invention, should be covered by the scope of protection of the present invention.
Claims
1. A multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services, characterized by: It includes a server and a charging pile group connected to the server, an operation and maintenance module, an insurer access module and an event query module; The server is used to store management data and provide a data access interface; The charging pile group is used to provide direct current to charge the vehicle; The operation and maintenance module is used to identify whether the charging pile is in a maintenance state, and when it is identified that the charging pile is in a maintenance state, collect the maintenance information of the charging pile and send it to the server; The insurer access module is used to access the insurance service channel to the server; The event query module is used to record basic information and historical maintenance information of the charging pile, and the event query module includes a memory.
2. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 1 is characterized in that: The charging pile group includes multiple charging piles that are communicatively connected to the server, each charging pile includes an AC signal acquisition socket and an AC signal acquisition plug, the AC signal acquisition socket cable is connected to the AC signal acquisition socket, the AC signal acquisition socket is used to connect to the charging gun plug of the AC charging pile, and the charging gun plug includes an AC signal terminal and a low-voltage signal terminal; The AC signal acquisition plug is used to connect to the charging socket, which includes a vehicle battery connection socket and a socket for a dummy load for testing.
3. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 1 is characterized in that: The system further comprises: A first terminal, a second terminal, and a third terminal, wherein the first terminal, the second terminal, and the third terminal are respectively connected to the server for communication, the first terminal is a mobile terminal device for operation and maintenance, and is used to display the operating status of the charging pile and display damage information when the operating status is abnormal; The second terminal is the insurer's mobile terminal device, and the second terminal is used to display, publish or update the insurance information of the charging pile; The third terminal is the insured's mobile terminal device, and the third terminal is used to purchase insurance for the charging pile; The first terminal, the second terminal and the third terminal each include an input module, an output module and a display module.
4. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 3 is characterized in that: The operation and maintenance module includes an RFID identification unit, a charging status identification unit, and an electrical signal acquisition unit; The RFID identification unit is used to identify the RFID tag on the operation and maintenance card held by the operation and maintenance personnel; The charging status identification unit is used to identify whether the charging status of the charging pile is in the charging standby state when the maintenance is completed and the charging pile is restarted; The electrical signal acquisition unit includes a current sensor and a voltage sensor, which are used to collect the charging current value and the charging voltage value of the charging pile respectively.
5. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 4 is characterized in that: The insurer access module includes the insurance unit and the charging pile underwriting unit, the charging pile insurance product release unit, the reporting unit, the claims acceptance unit, and the compensation settlement unit; The insurance unit is used to enter the insurance information of the charging pile; The charging pile underwriting unit is used to call the event query module to query and verify the insurance information of the insured charging pile and determine whether the underwriting is approved; The charging pile insurance product publishing unit is used to edit and publish the category and insurance content of the charging pile insurance product. When editing, the information is edited and input using the input module of the second terminal. When publishing, the information is input to the server through the output module of the second terminal, and the server displays the charging pile insurance product on the display module of the third terminal. The reporting unit is used to report the charging pile before claim settlement; The claim acceptance unit is used to determine whether the content of the charging pile report meets the acceptance requirements and make an acceptance or rejection statement. When the content of the charging pile report meets the acceptance requirements, the claim acceptance unit will send a successful acceptance message to the third terminal and the compensation settlement unit through the server. When the content of the charging pile report does not meet the acceptance requirements, the claim acceptance unit will send a successful non-acceptance message to the third terminal through the server; The compensation settlement unit is used to pay compensation to the insured according to the received successful acceptance information and the corresponding compensation amount. The compensation amount will be paid to the third terminal in the form of electronic currency.
6. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 5, characterized in that: The system also includes an environment monitoring module, which is used to detect environmental information at the charging pile installation site and send the detected environmental information to the server. The environment monitoring module includes a temperature sensor, a humidity sensor and an ultraviolet intensity sensor.
7. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 6 is characterized in that: The system also includes an operation and maintenance monitoring module, which includes an image collector and a smoke sensor. The operation and maintenance monitoring module is used to collect dynamic images of the charging pile and smoke signals at the charging pile installation site and upload them to the server regularly. The server compresses the dynamic images and sends them to the event query module for storage.
8. The multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to claim 7 is characterized in that: The system further comprises an alarm module, which comprises an audible alarm and / or a light alarm.
9. A method, characterized in that The method applied to the multi-party collaborative operation and maintenance management system for charging piles oriented to insurance services according to any one of claims 3 to 8 comprises: Using a communication network, the first terminal, the second terminal, and the third terminal are respectively connected to the server; Driving the operation and maintenance personnel to inspect and maintain the charging pile regularly or according to the damage information reported by the first terminal, and inputting the maintenance content into the first terminal after the maintenance is successful; The first terminal sends the input maintenance content to the server, and the server generates maintenance event information based on the maintenance content and sends the event information to the event query module for storage; The insurance information is input into the insurance unit to insure the charging pile. The insurance unit sends the insurance information to the charging pile underwriting unit. The charging pile underwriting unit calls the event query module to query and verify the insurance information of the insured charging pile and determines whether the underwriting is passed. The underwriting result information is sent to the third terminal based on the judgment result.
10. The method according to claim 9, characterized in that Methods for determining whether underwriting is approved include: When the charging pile underwriting unit recognizes that the insurance information meets the underwriting requirements, it will be approved. Otherwise, a message that the underwriting is not approved will be sent to the third terminal through the server.