Intelligent operation and maintenance management platform for hospital information department

Abstract

The invention discloses an intelligent hospital information department operation and maintenance management platform in the technical field of operation and maintenance management, and the platform comprises a system monitoring module, an intelligent alarm module, a fault diagnosis and processing module, a resource scheduling and optimization module, a safety management module, a data analysis and decision support module, a mobile terminal support module, and a platform interface module. By constructing an integrated intelligent operation and maintenance platform, unified monitoring and automatic management of a hospital information system are realized, and the operation and maintenance efficiency and the system availability are effectively improved; an intelligent alarm and fault diagnosis mechanism is adopted, so that the fault response speed and processing efficiency are remarkably improved; through a resource scheduling optimization module, calculation and storage resources are reasonably distributed, and the operation cost is reduced; meanwhile, the safety management module enhances the safety and the anti-risk capability of the system; in addition, the data analysis and decision support function can provide a scientific basis for a hospital management layer, and promote the informatization construction of the hospital to develop towards the intelligentization and refinement direction.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of operation and maintenance, in particular to an intelligent hospital information department operation and maintenance management platform. BACKGROUND

[0002] With the continuous advancement of medical informatization construction, the hospital information system (HIS) has become an indispensable important part of modern hospital operation. The stable operation of the hospital information system is directly related to the quality and efficiency of medical services and the patient's experience. However, with the continuous expansion of system scale and the continuous improvement of business complexity, the traditional hospital information department operation and maintenance management mode has been difficult to meet the current efficient, intelligent and real-time response operation and maintenance requirements.

[0003] The existing operation and maintenance work of the hospital information department mainly relies on manual inspection, experience judgment and decentralized management tools, and there are many deficiencies, such as scattered system monitoring tools, difficult data integration, untimely fault alarm, long time-consuming manual troubleshooting, inability to real-time perceive the state of servers and network equipment, waste of resources, lack of effective early warning mechanism for system vulnerabilities, abnormal access and other security events, and the operation and maintenance logs and fault records are not effectively analyzed and utilized, which makes it difficult to provide basis for subsequent optimization. Based on this, the present application designs an intelligent hospital information department operation and maintenance management platform to solve the above problems. SUMMARY

[0004] The purpose of the present application is to provide an intelligent hospital information department operation and maintenance management platform to solve the problems raised in the background.

[0005] To achieve the above purpose, the present application provides the following technical scheme:

[0006] An intelligent hospital information department operation and maintenance management platform, comprising a system monitoring module, an intelligent alarm module, a fault diagnosis and processing module, a resource scheduling and optimization module, a security management module, a data analysis and decision support module, a mobile terminal support module and a platform interface module.

[0007] Preferably, the intelligent alarm module performs predictive analysis on the system running state based on machine learning algorithm and generates hierarchical alarm information.

[0008] Preferably, the fault diagnosis and processing module has a built-in knowledge base and historical fault case library, supports automatic matching of similar faults and provides repair suggestions.

[0009] Preferably, the resource scheduling and optimization module dynamically adjusts the server resource configuration through a load balancing algorithm to realize optimal utilization of resources.

[0010] Preferably, the security management module integrates intrusion detection, vulnerability scanning and permission auditing functions, and supports linkage defense with third-party security systems.

[0011] Preferably, the data analysis and decision support module deeply mines operation and maintenance data to generate trend prediction and system health assessment reports.

[0012] Preferably, when the system has an exception or a fault, the mobile terminal support module can immediately send alarm information to relevant operation and maintenance personnel through push notification.

[0013] Preferably, the platform interface module is responsible for ensuring that the platform can be seamlessly connected with the existing information system of the hospital, and also supports integration with other third-party systems and services, so as to realize data exchange and function expansion.

[0014] Compared with the prior art, the present application has the following beneficial effects:

[0015] 1、The present application realizes unified monitoring and automatic management of the hospital information system by constructing an integrated intelligent operation and maintenance platform, effectively improves operation and maintenance efficiency and system availability, adopts intelligent alarm and fault diagnosis mechanism, significantly improves fault response speed and processing efficiency, through the resource scheduling optimization module, reasonably allocates computing and storage resources, reduces operation cost, at the same time, the security management module enhances the security and anti-risk ability of the system, in addition, the data analysis and decision support function can provide scientific basis for hospital management layer, promotes the development of hospital information construction to intelligent and fine direction. BRIEF DESCRIPTION OF DRAWINGS

[0016] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the following will briefly introduce the drawings needed to be used in the embodiment description. Obviously, the drawings in the following description are only some embodiments of the present application, and other drawings can also be obtained by those skilled in the art without creative labor on the basis of these drawings.

[0017] Fig. 1 It is the first information interaction schematic diagram of the present application;

[0018] Fig. 2 It is the second information interaction schematic diagram of the present application;

[0019] Fig. 3 It is the third information interaction schematic diagram of the present application:

[0020] 1, information department operation and maintenance management platform; 21, system monitoring module; 31, intelligent alarm module; 41, fault diagnosis and processing module; 51, resource scheduling and optimization module; 61, security management module; 71, data analysis and decision support module; 81, mobile terminal support module; 91, platform interface module. DETAILED DESCRIPTION

[0021] The technical solutions in the embodiments of the present application will be described clearly and completely below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those skilled in the art without creative labor fall within the scope of protection of the present application.

[0022] Please refer to Figs. 1-3 The present application provides a technical solution:

[0023] An intelligent hospital information department operation and maintenance management platform, comprising a system monitoring module 21, an intelligent alarm module 31, a fault diagnosis and processing module 41, a resource scheduling and optimization module 51, a security management module 61, a data analysis and decision support module 71, a mobile terminal support module 81 and a platform interface module 91.

[0024] The intelligent alarm module 31 performs predictive analysis on the system running state based on machine learning algorithms and generates hierarchical alarm information. The fault diagnosis and processing module 71 has a built-in knowledge base and historical fault case library, supports automatic matching of similar faults and provides repair suggestions. The resource scheduling and optimization module 51 dynamically adjusts server resource configuration through load balancing algorithms to achieve optimal resource utilization.

[0025] The security management module 61 integrates intrusion detection, vulnerability scanning and permission audit functions, and supports linkage defense with third-party security systems. The data analysis and decision support module 71 deeply mines operation and maintenance data to generate trend prediction and system health assessment reports. When the system has an anomaly or a fault, the mobile terminal support module 81 can immediately send alarm information to relevant operation and maintenance personnel through push notification. The platform interface module 91 is responsible for ensuring that the platform can be seamlessly connected with the existing information systems of the hospital, and also supports integration with other third-party systems and services, thereby realizing data exchange and functional expansion.

[0026] When the Information Department Operation and Maintenance Platform 1 starts running, it will first go through an "initialization" process. Ensure that the device can operate normally, the Information Department Operation and Maintenance Platform 1 will connect to the existing various information systems of the hospital through the platform interface module 91, such as HIS (Hospital Information System), EMR (Electronic Medical Record System), LIS (Laboratory Information System) and PACS (Picture Archiving and Communication System) and other systems. Some of these systems are responsible for registration and charging, some are responsible for doctor's single, and some are responsible for CT image storage and retrieval. The Information Department Operation and Maintenance Platform 1 integrates these originally independent systems together through standardized API interface, forms a unified operation and maintenance perspective, and after connection, the Information Department Operation and Maintenance Platform 1 will collect the initial state data of these systems, such as whether the server is powered on, whether the database is normal, whether the network bandwidth is sufficient, etc., and save these information as the basis for subsequent monitoring and analysis;

[0027] After the platform enters formal operation, the system monitoring module 21 starts 24-hour uninterrupted work. Keep an eye on every key node in the hospital information system. This module will collect various data regularly, including;

[0028] 1. Server CPU usage, memory usage;

[0029] 2. Database response time, query success rate;

[0030] 3. Network traffic changes, whether there is abnormal access;

[0031] 4. The running state of each application program, error log, etc.

[0032] The collected data will be uploaded to the central database for centralized storage and analysis. At the same time, the Information Department Operation and Maintenance Platform 1 will also display these data in the form of charts, such as topology diagram showing system structure, heat map reflecting load distribution, trend chart predicting future resource demand, etc. In this way, both technical personnel and management can see the running status of the system at a glance;

[0033] In the monitoring process, if it is found that a certain indicator exceeds the normal range, such as server suddenly crashes, database response time is too long, or there is suspicious login behavior, the intelligent alarm module 31 will intervene immediately;

[0034] 1. Minor problem: just mark on the platform to remind the operation and maintenance personnel to pay attention;

[0035] 2. Moderate risk: send SMS or WeChat message to the relevant person in charge;

[0036] 3. Serious fault: directly dial the on-duty phone to ensure that someone handles it in the first time.

[0037] In addition, the intelligent alarm module 31 also introduces machine learning algorithms that can continuously optimize their judgment capabilities based on historical data. For example, it can identify which are occasional fluctuations and which are real precursors of failure, avoiding false positives and false negatives;

[0038] When the operation and maintenance personnel receive the alarm, the next step is to enter the fault diagnosis and processing module. Based on past experience, it gives treatment recommendations. This module integrates a large knowledge base that contains a large number of common fault cases and solutions. For example:

[0039] 1. If it finds that the database response is slow, it may recommend checking if the index is invalid;

[0040] 2. If it finds that a server crashes frequently, it may prompt you to check if there is a virus intrusion;

[0041] 3. If it finds that the network delay is serious, it may recommend replacing the switch or adjusting the routing strategy.

[0042] This module can also automatically generate a work order and assign the problem to the appropriate technical personnel for processing. The operation and maintenance personnel can view the work order details on the platform, record the processing process, and finally feedback the processing results;

[0043] In addition to fault handling, the information department operation and maintenance management platform 1 also has a resource scheduling and optimization module 51. The hospital's information system is not full-load running every day. For example, during the daytime outpatient peak period, the server is under heavy pressure; at night, many resources are in an idle state. The resource scheduling module 51 can dynamically adjust the allocation of resources such as servers, databases, and network bandwidth according to the current load situation, avoiding resource waste and preventing bottlenecks;

[0044] Information security has always been one of the most sensitive and core issues in hospital information systems. In order to protect the security of data, the platform specially sets up a security management module 61:

[0045] 1. Vulnerability scanning: Regularly check the system for security and find potential software vulnerabilities;

[0046] 2. Permission audit: Check who accessed what data at what time and whether there was any unauthorized operation;

[0047] 3. Intrusion detection: Identify abnormal login, illegal access, and other behaviors to prevent hacker attacks;

[0048] 4. Log analysis: Collect and analyze system logs to find potential security risks;

[0049] 5. Linkage defense: interface with third-party security systems such as firewalls, antivirus software, etc., and coordinate when threats are found.

[0050] Through these measures, the information department operation and maintenance management platform 1 can effectively protect the core data of the hospital from being leaked, tampered with or destroyed, and ensure the safety of patient privacy and hospital operation;

[0051] The data analysis and decision support module 71 will deeply mine all the operation and maintenance data and generate various types of reports, such as:

[0052] 1. Monthly system stability report;

[0053] 2. Fault type distribution chart;

[0054] 3. Operation and maintenance personnel performance evaluation;

[0055] 4. System health score table, etc.

[0056] These reports not only help understand the operation and maintenance effectiveness in the past period of time, but also predict possible problems in the future through trend analysis, so as to develop more targeted improvement measures;

[0057] The mobile terminal support module 81 allows operation and maintenance personnel to remotely access the platform through a mobile phone App or WeChat applet for mobile office.

[0058] 1. When traveling on business, you can also check the system status at any time;

[0059] 2. After receiving the alarm notification, you can directly confirm the problem on your mobile phone;

[0060] 3. When you need to submit or handle a work order, you can also do so through the mobile terminal;

[0061] 4. Management can also grasp key data even if they are not in the office.

[0062] This "anytime, anywhere" operation and maintenance method greatly improves work efficiency and enhances emergency response capabilities.

[0063] In the description of the present specification, the description of the terms "one embodiment", "example", "specific example" and the like means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present application. In the present specification, the illustrative description of the above terms does not necessarily refer to the same embodiment or example. Moreover, the described specific features, structures, materials or characteristics can be combined in any one or more embodiments or examples in a suitable manner.

[0064] The preferred embodiments of the application disclosed above are only to facilitate the elucidation of the application. The preferred embodiments do not describe all the details of the application and limit the application to the specific embodiments. Obviously, many modifications and variations can be made in light of the teachings above. The description is chosen and described in order to provide the best illustration of the application and its practical application to those skilled in the art and to enable those skilled in the art to best utilize the application. The application is limited only by the claims and their full scope and equivalents.

Claims

1. An intelligent hospital information department operation and maintenance management platform, characterized in that: It includes a system monitoring module (21), an intelligent alarm module (31), a fault diagnosis and handling module (41), a resource scheduling and optimization module (51), a security management module (61), a data analysis and decision support module (71), a mobile terminal support module (81), and a platform interface module (91).

2. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: The intelligent alarm module (31) performs predictive analysis of the system's operating status based on machine learning algorithms and generates hierarchical alarm information.

3. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: The fault diagnosis and handling module (71) has a built-in knowledge base and historical fault case library, which supports automatic matching of similar faults and provides repair suggestions.

4. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: The resource scheduling and optimization module (51) dynamically adjusts the server resource configuration through a load balancing algorithm to achieve optimal resource utilization.

5. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: The security management module (61) integrates intrusion detection, vulnerability scanning and permission auditing functions, and supports joint defense with third-party security systems.

6. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: The data analysis and decision support module (71) performs in-depth mining of operation and maintenance data to generate trend prediction and system health assessment reports.

7. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: When the system experiences an anomaly or malfunction, the mobile terminal support module (81) can immediately send alarm information to relevant maintenance personnel via push notification.

8. The intelligent hospital information department operation and maintenance management platform according to claim 1, characterized in that: The platform interface module (91) is responsible for ensuring that the platform can be seamlessly integrated with the hospital’s existing information system, and also supports integration with other third-party systems and services, thereby enabling data exchange and functional expansion.

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