Standardized lottery terminal ticket issuing exception processing method and system

Abstract

The invention relates to the technical field of data processing, and discloses a standardized lottery terminal ticket issuing exception processing method and system, and the method comprises the steps: obtaining ticket face data printed by a terminal and a terminal operation log when it is detected that the terminal executes a lottery printing instruction based on a betting scheme; based on a preset rule, automatic identification is carried out based on the ticket issuing data and the terminal operation log, whether ticket issuing abnormity occurs in the ticket issuing data and ticket issuing abnormity types are determined, and the ticket issuing abnormity types comprise a white ticket abnormity type, a residual ticket abnormity type and a ticket eating abnormity type; and if ticket issuing abnormity occurs in the ticket issuing data, triggering a target automatic processing flow based on the abnormity type. According to the invention, through an automatic abnormity identification and processing mechanism, when abnormal conditions such as white tickets, residual tickets and eating tickets occur in the lottery terminal, a corresponding processing flow is rapidly triggered, so that damage to rights and interests caused by abnormal tickets is avoided, and the problems of how to standardize ticket issuing abnormity processing of the lottery terminal and guarantee rights and interests and lottery sales order are effectively solved.

Description

Technical Field

[0001] This invention relates to the field of data processing technology, specifically to a standardized method and system for handling ticket issuance anomalies in lottery terminals. Background Technology

[0002] In lottery sales, lottery terminals are crucial equipment for issuing lottery tickets. However, during actual operation, ticket issuance anomalies such as blank tickets, damaged tickets, and "eaten tickets" (tickets that have been misprinted) can occur. Blank tickets refer to lottery tickets lacking any valid printed information, possibly due to printer malfunction, printhead blockage, or software data transmission errors. This prevents lottery players from obtaining valid lottery vouchers, affecting their rights. Damaged tickets refer to lottery tickets with missing or illegible information, possibly caused by paper misalignment during printing. Damaged tickets prevent proper identification and prize redemption. "Eaten tickets" refer to lottery data being submitted but not successfully issued; the terminal displays a failure message, but the sales system records the transaction, leading to financial losses for sales outlets and data inconsistencies. Currently, there is a lack of unified, comprehensive, and efficient handling mechanisms for these anomalies. When ticket issuance anomalies occur, staff often rely on experience, which, without standardized procedures, easily leads to human error. Furthermore, existing systems struggle to accurately categorize and record these anomalies in detail, failing to provide timely and accurate feedback to users and management after anomalies occur, severely impacting the normal order of lottery sales and user experience.

[0003] Therefore, how to regulate the handling of abnormal lottery ticket issuance at lottery terminals and protect the rights and interests of lottery players and the normal order of lottery sales has become an urgent issue to be addressed. Summary of the Invention

[0004] In view of this, the present invention provides a standardized method and system for handling abnormal lottery terminal ticket issuance, in order to solve the problem of how to standardize the handling of abnormal lottery terminal ticket issuance, protect the rights and interests of lottery players and maintain the normal order of lottery sales.

[0005] In a first aspect, the present invention provides a standardized method for handling lottery terminal ticketing anomalies. The method includes: step S1, when the terminal is detected to be executing a lottery printing instruction based on a betting scheme, acquiring the ticket data printed by the terminal and the terminal operation log; step S2, based on preset rules, automatically identifying whether the ticket data has an anomaly and the type of the anomaly, including blank ticket anomalies, damaged ticket anomalies, and ticket-eating anomalies; step S3, if the ticket data has an anomaly, triggering a target automatic processing flow based on the above anomaly type.

[0006] The standardized lottery terminal ticket issuance anomaly handling method provided in this embodiment firstly utilizes an automated anomaly identification and processing mechanism to quickly trigger corresponding processing procedures when anomalies such as blank tickets, damaged tickets, or tickets being "eaten" occur at the lottery terminal, preventing the loss of rights due to abnormal tickets. When a blank ticket anomaly is detected, a cancellation voucher printing program is automatically triggered. If printing is successful, the previous betting operation is directly cancelled; if it fails, a cancellation application is automatically submitted to the provincial management center, ensuring that betting funds can be refunded or re-betted in a timely manner, avoiding financial losses. For damaged tickets, it first determines whether the ticket information is identifiable. If identifiable, the betting data is automatically extracted and cancellation is performed; if not identifiable, a cancellation application is generated and pushed to the provincial center for processing, ensuring that damaged tickets do not affect normal prize redemption rights. In handling ticket-eating anomalies, whether the ticket was successfully purchased but not printed or the purchase success information was not received, operations such as automatically printing a cancellation voucher, submitting a cancellation application, or initiating a cancellation request can ensure that the transaction record is consistent with the actual ticket issuance, protecting the purchase rights. By establishing unified preset rules and processing procedures, the standardization of lottery terminal ticket issuance anomaly handling is achieved. Whether it's a blank ticket, a damaged ticket, or a ticket with a high reading, the system has clear identification standards and processing procedures, avoiding confusion caused by inconsistent handling methods. Secondly, through real-time data interaction with the provincial center management system, sales agency management system, and issuing agency supervision system, the system achieves automated management of the entire anomaly handling process. From anomaly detection and identification to processing result feedback, each link can achieve automatic data transmission and sharing, eliminating the need for manual data entry and transmission, thus improving business collaboration efficiency. By monitoring information such as duplicate ticketing data errors, ticket format errors, and printer status in real time, potential anomaly risks can be detected promptly, and corresponding preventive measures can be taken. When duplicate ticketing data errors or ticket format errors are detected, a terminal shutdown command is automatically triggered to prevent further escalation of the problem. Simultaneously, the abnormal data is analyzed to identify the causes of the anomalies, such as printer malfunctions, printhead blockages, and software data transmission errors, enabling targeted maintenance and improvements. In this way, the system continuously optimizes its operational status, enhances stability and reliability, and reduces the anomaly incidence rate. Finally, the system automates anomaly handling through computer equipment; from anomaly detection and identification to triggering the processing flow, most operations are completed automatically by the system, requiring minimal manual intervention. When a ticketing anomaly is detected, the system quickly determines the anomaly type based on preset rules and automatically triggers the corresponding processing flow, such as automatically printing cancellation vouchers, automatically submitting cancellation applications, and automatically locking the terminal's ticketing function. This automated processing method greatly improves the efficiency of anomaly handling, reduces the time and cost of manual operation, and also lowers the error rate caused by human error.In summary, the standardized lottery terminal ticket issuance anomaly handling method provided in this embodiment effectively solves the problem of how to standardize the handling of lottery terminal ticket issuance anomalies, protect the rights and interests of lottery players, and maintain the normal order of lottery sales.

[0007] In one optional implementation, the above-mentioned automatic identification based on preset rules and ticketing data and terminal operation logs to determine whether ticketing data has an abnormality and the type of abnormality includes: when it is identified that the ticket data does not contain valid information, it is determined that the ticketing data has an abnormality and the abnormality type is a blank ticket; when it is identified that the ticket data is missing or blurry, it is determined that the ticketing data has an abnormality and the abnormality type is a damaged ticket; when it is identified that the printing command in the terminal operation log does not contain corresponding ticket data, it is determined that the ticketing data has an abnormality and the abnormality type is a ticket evasion.

[0008] In one optional implementation, if the ticketing data shows a ticketing anomaly, an automatic processing flow is triggered based on the anomaly type, including: when the ticketing anomaly type is determined to be a ticket consumption type, an automatic cancellation voucher printing program is triggered and it is determined whether the cancellation voucher is printed successfully; if the cancellation voucher is printed successfully, the previous betting operation is automatically cancelled through the terminal interface using the cancellation voucher; if the cancellation voucher printing fails, a cancellation application is submitted to the provincial center management system, along with the betting plan and terminal operation log.

[0009] In one optional implementation, if the ticketing data shows a ticketing anomaly, an automatic processing flow is triggered based on the anomaly type, including: when the ticketing anomaly type is determined to be a damaged ticket anomaly type, determining whether the ticket data can be identified; if the ticket information can be identified, automatically extracting the betting data and performing a terminal cancellation operation; if the ticket information cannot be identified, automatically generating a cancellation application containing the purchase information and pushing it to the provincial center system for processing.

[0010] In one optional implementation, if an abnormal ticketing data occurs, an automatic processing flow is triggered based on the abnormality type, including: when the abnormality type is determined to be a ticket-eating type, determining whether there are successful transaction records and ticketing actions in the terminal operation log; if there are successful transaction records in the terminal operation log but no ticketing actions, automatically printing a cancellation voucher and performing cancellation; if the cancellation voucher printing fails, automatically submitting a cancellation application to the provincial center; if there are no successful transaction records in the terminal operation log, automatically initiating a ticket purchase cancellation request and locking the terminal's ticket purchase function until cancellation is successful.

[0011] In an optional implementation, the method further includes: real-time monitoring of duplicate ticketing data and ticket format errors in the terminal; if duplicate ticketing data and ticket format errors are detected, an automatic terminal shutdown command is triggered.

[0012] In one optional implementation, the aforementioned cancellation certificate includes the following information: a unique identifier for the betting scheme, a timestamp and terminal number for abnormal ticket issuance, an abnormality type identifier, an electronic signature for terminal interface verification, and an encrypted verification code.

[0013] Secondly, the present invention provides a standardized lottery terminal ticket printing anomaly handling system, the system comprising: a data acquisition module, used to acquire the ticket data printed by the terminal and the terminal operation log when the terminal executes a lottery printing instruction based on a betting scheme; an identification module, used to automatically identify, based on preset rules and the ticket data and terminal operation log, whether the ticket data has a ticket printing anomaly and the type of ticket printing anomaly, the aforementioned ticket printing anomaly types including blank ticket anomaly type, damaged ticket anomaly type, and ticket eating anomaly type; and a triggering module, used to trigger a target automatic processing flow based on the aforementioned anomaly type if the ticket data has a ticket printing anomaly.

[0014] In one optional implementation, a blank ticket identification unit is used to identify blank tickets by means of blank features in the ticket image and printer malfunction signals; a damaged ticket identification unit is used to analyze the integrity of ticket information using OCR technology; and a ticket-eating identification unit is used to compare the consistency between transaction records and ticket issuance records.

[0015] In one optional implementation, the triggering module includes: a cancellation voucher generation unit for automatically printing vouchers and calling the terminal cancellation interface; a provincial center interaction unit for encapsulating betting schemes and terminal operation logs and submitting cancellation applications; and a terminal control unit for executing shutdown commands, function locking, and hardware self-tests. Attached Figure Description

[0016] To more clearly illustrate the specific embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the specific embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of the present invention. For those skilled in the art, other drawings can be obtained from these drawings without creative effort.

[0017] Figure 1 This is a flowchart illustrating a standardized lottery terminal ticket issuance anomaly handling method according to an embodiment of the present invention;

[0018] Figure 2 This is a structural block diagram of a standardized lottery terminal ticket issuance anomaly handling system according to an embodiment of the present invention. Detailed Implementation

[0019] To make the objectives, technical solutions, and advantages of the embodiments of the present invention clearer, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of the present invention, not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0020] In lottery sales, lottery terminals are crucial equipment for issuing lottery tickets. However, during actual operation, ticket issuance anomalies such as blank tickets, damaged tickets, and "eaten tickets" (tickets that have been misprinted) can occur. Blank tickets refer to lottery tickets with no valid printed information, possibly due to printer malfunction, printhead blockage, or software data transmission errors. This prevents lottery players from obtaining valid lottery vouchers, affecting their rights. Damaged tickets refer to lottery tickets with missing or illegible information, possibly caused by paper misalignment or insufficient ink during printing. Damaged tickets prevent normal lottery identification and prize redemption. "Eaten tickets" refer to lottery data being submitted but the ticket not being successfully issued; the terminal displays a ticket failure, but the sales system records the transaction, leading to financial losses for sales outlets and data inconsistencies. Currently, there is a lack of a unified, comprehensive, and efficient handling mechanism for these anomalies. When ticket issuance anomalies occur, staff often rely on existing experience, which, without standardized procedures, easily leads to human error. Furthermore, existing systems struggle to accurately classify and record these anomalies in detail, failing to provide timely and accurate feedback to users and management after anomalies occur, severely impacting the normal order of lottery sales and user experience.

[0021] Therefore, how to regulate the handling of abnormal lottery ticket issuance at lottery terminals and protect the rights and interests of lottery players and the normal order of lottery sales has become an urgent issue to be addressed.

[0022] The standardized lottery terminal ticket issuance anomaly handling method provided in this embodiment firstly utilizes an automated anomaly identification and processing mechanism to quickly trigger corresponding processing procedures when anomalies such as blank tickets, damaged tickets, or tickets being "eaten" occur at the lottery terminal, preventing the loss of rights due to abnormal tickets. When a blank ticket anomaly is detected, a cancellation voucher printing program is automatically triggered. If printing is successful, the previous betting operation is directly cancelled; if it fails, a cancellation application is automatically submitted to the provincial management center, ensuring that betting funds can be refunded or re-betted in a timely manner, avoiding financial losses. For damaged tickets, it first determines whether the ticket information is identifiable. If identifiable, the betting data is automatically extracted and cancellation is performed; if not identifiable, a cancellation application is generated and pushed to the provincial center for processing, ensuring that damaged tickets do not affect normal prize redemption rights. In handling ticket-eating anomalies, whether the ticket was successfully purchased but not printed or the purchase success information was not received, operations such as automatically printing a cancellation voucher, submitting a cancellation application, or initiating a cancellation request can ensure that the transaction record is consistent with the actual ticket issuance, protecting the purchase rights. By establishing unified preset rules and processing procedures, the standardization of lottery terminal ticket issuance anomaly handling is achieved. Whether it's a blank ticket, a damaged ticket, or a ticket with a high reading, the system has clear identification standards and processing procedures, avoiding confusion caused by inconsistent handling methods. Secondly, through real-time data interaction with the provincial center management system, sales agency management system, and issuing agency supervision system, the system achieves automated management of the entire anomaly handling process. From anomaly detection and identification to processing result feedback, each link can achieve automatic data transmission and sharing, eliminating the need for manual data entry and transmission, thus improving business collaboration efficiency. By monitoring information such as duplicate ticketing data errors, ticket format errors, and printer status in real time, potential anomaly risks can be detected promptly, and corresponding preventive measures can be taken. When duplicate ticketing data errors or ticket format errors are detected, a terminal shutdown command is automatically triggered to prevent further escalation of the problem. Simultaneously, the abnormal data is analyzed to identify the causes of the anomalies, such as printer malfunctions, printhead blockages, and software data transmission errors, enabling targeted maintenance and improvements. In this way, the system continuously optimizes its operational status, enhances stability and reliability, and reduces the anomaly incidence rate. Finally, the system automates anomaly handling through computer equipment; from anomaly detection and identification to triggering the processing flow, most operations are completed automatically by the system, requiring minimal manual intervention. When a ticketing anomaly is detected, the system quickly determines the anomaly type based on preset rules and automatically triggers the corresponding processing flow, such as automatically printing cancellation vouchers, automatically submitting cancellation applications, and automatically locking the terminal's ticketing function. This automated processing method greatly improves the efficiency of anomaly handling, reduces the time and cost of manual operation, and also lowers the error rate caused by human error.In summary, the standardized lottery terminal ticket issuance anomaly handling method provided in this embodiment effectively solves the problem of how to standardize the handling of lottery terminal ticket issuance anomalies, protect the rights and interests of lottery players, and maintain the normal order of lottery sales.

[0023] According to an embodiment of the present invention, a standardized lottery terminal ticket issuance anomaly handling method embodiment is provided. It should be noted that the steps shown in the flowchart in the accompanying drawings can be executed in a computer system such as a set of computer-executable instructions. Furthermore, although a logical order is shown in the flowchart, in some cases, the steps shown or described may be executed in a different order than that shown here.

[0024] This embodiment provides a standardized method for handling ticket issuance anomalies in lottery terminals. Figure 1 This is a flowchart of a standardized lottery terminal ticket issuance anomaly handling method according to an embodiment of the present invention, such as... Figure 1 As shown, the process includes the following steps:

[0025] Step S1: When it is detected that the terminal executes a lottery printing instruction based on the betting scheme, obtain the ticket data printed by the terminal and the terminal operation log.

[0026] Specifically, when the system detects that the terminal executes a lottery printing instruction based on a betting scheme, it acquires the printed ticket data and the terminal's operation log. The ticket data is read in real-time via the printer's hardware interface or image sensor, including basic information such as the unique identifier of the betting scheme, amount, and game type, as well as ticket feature data and image data such as the coordinates of printed characters and ink density. The terminal operation log collects system logs, print driver logs, network communication logs, and abnormal event logs, encapsulated in JSON or XML format, and includes timestamps and log levels. The data acquisition process includes real-time verification and re-acquisition mechanisms, using hash algorithms for integrity verification, and processing data according to temporary and permanent storage strategies. Encryption protocols are used for transmission to ensure data accuracy, integrity, and security.

[0027] Step S2: Based on preset rules, the ticketing data and terminal operation logs are automatically identified to determine whether there are any ticketing abnormalities and the types of ticketing abnormalities. The types of ticketing abnormalities include blank ticket abnormalities, damaged ticket abnormalities, and ticket-eating abnormalities.

[0028] Specifically, when it is detected that there is no valid information in the ticket data, it is determined that there is an issue with the ticket data, and the above-mentioned issue abnormality type is determined to be the blank ticket abnormality type.

[0029] Furthermore, when analyzing the ticket data, if it is found that there is no recognizable valid printed information on the ticket, such as a blank ticket due to printer malfunction, a clogged print head that does not output content, or a software data transmission error that prevents information from being written to the ticket, it can be determined that the ticket data is abnormal and the abnormal type is identified as a blank ticket abnormality.

[0030] When missing or blurred ticket data is detected, it is determined that there is an issue with the ticketing data, and the above-mentioned issue abnormality type is determined to be a damaged ticket abnormality type.

[0031] Furthermore, if it is detected that some information on the ticket is missing or the content is unclear, such as when the paper shifts during printing, causing some content to be incomplete, or when there is insufficient ink, resulting in unclear character display, then it can be determined that the ticket data is abnormal and the abnormality type is classified as a damaged ticket abnormality type.

[0032] When it is detected that the printing command in the terminal operation log does not have corresponding ticket data, it is determined that there is a ticketing abnormality in the ticketing data, and the above ticketing abnormality type is determined to be a ticket eating type.

[0033] Furthermore, when a print command is detected in the terminal operation log but no corresponding ticket data is generated, such as when the sales system has recorded a successful transaction but the terminal has not completed the ticketing action, or when no valid ticket output is generated after the print command is executed, it can be determined that the ticketing data is abnormal and the abnormality type is identified as a ticket-eating type.

[0034] Step S3: If ticketing data shows a ticketing anomaly, trigger the target automatic processing flow based on the above anomaly type.

[0035] Specifically, when the above-mentioned ticket issuance anomaly is determined to be a ticket consumption type, the cancellation voucher printing program is automatically triggered and it is determined whether the cancellation voucher is printed successfully. If the cancellation voucher is printed successfully, the previous betting operation is automatically cancelled through the terminal interface using the cancellation voucher. If the cancellation voucher fails to print, a cancellation application is submitted to the provincial center management system, along with the betting plan and terminal operation log.

[0036] Furthermore, when the ticket issuance anomaly is determined to be a "ticket consumption" type, the cancellation voucher printing program will be automatically initiated, and the printing success will be monitored in real time. If the cancellation voucher is successfully printed, the cancellation process for the previous betting operation will be automatically executed through the terminal interface to ensure that the sales system record is consistent with the actual ticket issuance status. If the cancellation voucher printing fails, the system will automatically compile detailed information about the betting plan and the terminal operation log to form a complete cancellation application data package, which will be submitted to the provincial center management system. The application will also specify the anomaly type and the specific circumstances of the printing failure, so that the provincial center can conduct subsequent cancellation processing and data verification.

[0037] Specifically, when the above-mentioned ticketing anomaly type is determined to be a damaged ticket anomaly type, it is determined whether the ticket data can be identified; if the ticket information can be identified, the betting data is automatically extracted and the terminal cancellation operation is performed; if the ticket information cannot be identified, a cancellation application containing the ticket purchase information is automatically generated and pushed to the provincial center system for processing.

[0038] Furthermore, when the ticket issuance anomaly is determined to be a damaged ticket anomaly, the ticket data is first identified and processed. If the ticket information is confirmed to be clearly identifiable through image analysis or other technologies, such as the ability to read some key data like betting numbers and amounts, this betting data is automatically extracted, and a terminal cancellation operation is then performed, allowing the abnormal transaction to be processed at the terminal level. If the ticket information cannot be identified due to severe blurring or missing information, the system will automatically generate a cancellation application containing purchase information such as purchase time, betting plan, and terminal number, and push it to the provincial center system. The provincial center will then conduct further verification and processing of the damaged ticket anomaly to ensure that the anomaly is properly resolved.

[0039] Specifically, when the above-mentioned ticketing anomaly type is determined to be a ticket-eating type, it is determined whether there is a successful transaction record and ticketing action in the terminal operation log; if there is a successful transaction record in the terminal operation log but no ticketing action, a cancellation voucher is automatically printed and the cancellation is executed; if the cancellation voucher printing fails, a cancellation application is automatically submitted to the provincial center; if there is no successful transaction record in the terminal operation log, a ticket purchase cancellation request is automatically initiated and the terminal ticket purchase function is locked until the cancellation is successful.

[0040] Furthermore, when the ticket issuance anomaly is determined to be a "ticket consumption" type, the system first checks the terminal's operation log for successful transaction records and corresponding ticket issuance actions. If the log shows that the sales system has generated a successful transaction record, but the terminal has not executed the ticket issuance action, the cancellation voucher printing process is automatically triggered. After successful printing, the cancellation of the previous betting operation is immediately completed through the terminal interface. If the cancellation voucher printing fails, the betting plan, terminal number, and other information are packaged and automatically submitted to the provincial center for cancellation. If no successful transaction record is found in the log, a ticket purchase cancellation request is immediately initiated to the sales system, and the terminal's ticket purchase function is locked until a successful cancellation feedback message is received, ensuring that the transaction status is consistent with the actual operation.

[0041] In some optional embodiments, the method further includes: real-time monitoring of duplicate ticketing data and ticket format errors in the terminal; if duplicate ticketing data and ticket format errors are detected, automatically triggering a terminal shutdown command.

[0042] Specifically, the terminal's ticketing data is monitored in real time to check for duplicate errors and ticket formatting errors. When duplicate tickets for the same betting scheme are detected, resulting in duplicate data, or when the ticket's layout, character spacing, or information field placement does not conform to preset format standards, the terminal is automatically triggered to stop the current ticketing operation and prevent further erroneous ticket output. Simultaneously, the abnormal ticketing data and terminal operation logs are uploaded to the sales agency's management system so that staff can promptly investigate the cause of the error. The terminal's ticketing function is restarted only after the fault is resolved, ensuring the accuracy and standardization of lottery ticket issuance.

[0043] In some alternative embodiments, the aforementioned cancellation certificate includes the following information: a unique identifier for the betting scheme, a timestamp and terminal number for abnormal ticket issuance, an abnormality type identifier, an electronic signature for terminal interface verification, and an encrypted verification code.

[0044] Specifically, the cancellation voucher contains several key pieces of information to ensure the accuracy and security of anomaly handling. Among these, the unique identifier of the betting scheme is used to accurately link the specific betting content; the timestamp and terminal number of the abnormal ticket issuance clearly indicate the time and device location of the anomaly; the anomaly type identifier clearly marks the specific anomaly category, such as blank ticket, damaged ticket, or ticket eaten; and the electronic signature and encrypted verification code used for terminal interface verification use encryption algorithms to verify the voucher information, preventing data tampering during transmission and use, and ensuring the legitimacy of the identity and the integrity of the data when the terminal interface calls the cancellation operation.

[0045] The standardized lottery terminal ticket issuance anomaly handling method provided in this embodiment firstly utilizes an automated anomaly identification and processing mechanism to quickly trigger corresponding processing procedures when anomalies such as blank tickets, damaged tickets, or tickets being "eaten" occur at the lottery terminal, preventing the loss of rights due to abnormal tickets. When a blank ticket anomaly is detected, a cancellation voucher printing program is automatically triggered. If printing is successful, the previous betting operation is directly cancelled; if it fails, a cancellation application is automatically submitted to the provincial management center, ensuring that betting funds can be refunded or re-betted in a timely manner, avoiding financial losses. For damaged tickets, it first determines whether the ticket information is identifiable. If identifiable, the betting data is automatically extracted and cancellation is performed; if not identifiable, a cancellation application is generated and pushed to the provincial center for processing, ensuring that damaged tickets do not affect normal prize redemption rights. In handling ticket-eating anomalies, whether the ticket was successfully purchased but not printed or the purchase success information was not received, operations such as automatically printing a cancellation voucher, submitting a cancellation application, or initiating a cancellation request can ensure that the transaction record is consistent with the actual ticket issuance, protecting the purchase rights. By establishing unified preset rules and processing procedures, the standardization of lottery terminal ticket issuance anomaly handling is achieved. Whether it's a blank ticket, a damaged ticket, or a ticket with a high reading, the system has clear identification standards and processing procedures, avoiding confusion caused by inconsistent handling methods. Secondly, through real-time data interaction with the provincial center management system, sales agency management system, and issuing agency supervision system, the system achieves automated management of the entire anomaly handling process. From anomaly detection and identification to processing result feedback, each link can achieve automatic data transmission and sharing, eliminating the need for manual data entry and transmission, thus improving business collaboration efficiency. By monitoring information such as duplicate ticketing data errors, ticket format errors, and printer status in real time, potential anomaly risks can be detected promptly, and corresponding preventive measures can be taken. When duplicate ticketing data errors or ticket format errors are detected, a terminal shutdown command is automatically triggered to prevent further escalation of the problem. Simultaneously, the abnormal data is analyzed to identify the causes of the anomalies, such as printer malfunctions, printhead blockages, and software data transmission errors, enabling targeted maintenance and improvements. In this way, the system continuously optimizes its operational status, enhances stability and reliability, and reduces the anomaly incidence rate. Finally, the system automates anomaly handling through computer equipment; from anomaly detection and identification to triggering the processing flow, most operations are completed automatically by the system, requiring minimal manual intervention. When a ticketing anomaly is detected, the system quickly determines the anomaly type based on preset rules and automatically triggers the corresponding processing flow, such as automatically printing cancellation vouchers, automatically submitting cancellation applications, and automatically locking the terminal's ticketing function. This automated processing method greatly improves the efficiency of anomaly handling, reduces the time and cost of manual operation, and also lowers the error rate caused by human error.In summary, the standardized lottery terminal ticket issuance anomaly handling method provided in this embodiment effectively solves the problem of how to standardize the handling of lottery terminal ticket issuance anomalies, protect the rights and interests of lottery players, and maintain the normal order of lottery sales.

[0046] The above are embodiments of the standardized lottery terminal ticketing anomaly handling system provided in this application. Other embodiments of the standardized lottery terminal ticketing anomaly handling system provided in this application will be described below. Please refer to the following for details.

[0047] This embodiment also provides a standardized lottery terminal ticketing anomaly handling system, which is used to implement the above embodiments and preferred embodiments; details already described will not be repeated. As used below, the term "module" can refer to a combination of software and / or hardware that performs a predetermined function. Although the systems described in the following embodiments are preferably implemented in software, hardware implementations, or a combination of software and hardware, are also possible and contemplated.

[0048] This embodiment provides a standardized lottery terminal ticket issuance anomaly handling system, such as... Figure 2 As shown, it includes:

[0049] The data acquisition module is used to acquire the ticket data printed by the terminal and the terminal operation log when it detects that the terminal executes a lottery printing instruction based on the betting scheme.

[0050] The identification module is used to automatically identify, based on preset rules, ticketing data and terminal operation logs, whether there are ticketing abnormalities and the type of ticketing abnormality. The above-mentioned ticketing abnormality types include blank ticket abnormality type, damaged ticket abnormality type and ticket eating abnormality type.

[0051] The trigger module is used to trigger the target automatic processing flow based on the above-mentioned exception type if ticketing data shows a ticketing exception.

[0052] In some optional embodiments, the above-mentioned anomaly detection module includes:

[0053] The blank ticket recognition unit is used to identify blank tickets by identifying blank features in the ticket image and printer malfunction signals.

[0054] Specifically, the blank ticket recognition unit analyzes the ticket image. If it detects blank features in the image that lack valid printing information, and combines this with printer malfunction signals, it can identify the blank ticket as abnormal.

[0055] The damaged ticket identification unit is used to analyze the integrity of ticket information using OCR technology.

[0056] Specifically, the damaged ticket identification unit uses OCR technology to analyze the ticket information. By recognizing the integrity of characters and the degree of information loss, it determines whether there is data ambiguity or partial missingness on the ticket, thereby determining whether it is an abnormal damaged ticket.

[0057] The ticket recognition unit is used to compare the consistency between the transaction record and the ticket issuance record.

[0058] Specifically, the ticket-eating identification unit checks the consistency between the transaction records in the sales system and the terminal ticketing records. If it finds a situation where the transaction is successful but there is no ticketing record, it can identify the ticket-eating anomaly.

[0059] In some alternative embodiments, the triggering module includes:

[0060] The cancellation voucher generation unit is used to automatically print vouchers and call the terminal cancellation interface.

[0061] Specifically, when the cancellation voucher generation unit detects an anomaly, it will automatically start the voucher printing program and call the terminal cancellation interface to complete the printing of the cancellation voucher and the cancellation of the previous betting operation.

[0062] The provincial center's interactive unit is used to encapsulate betting schemes and terminal operation logs and submit cancellation requests.

[0063] Specifically, the provincial center's interactive unit is responsible for encapsulating information such as betting schemes and terminal operation logs to form a complete cancellation application data package, which is then submitted to the provincial center's management system for further processing by the provincial center.

[0064] The terminal control unit is used to execute shutdown commands, lock functions, and perform hardware self-tests.

[0065] Specifically, the terminal control unit can perform multiple control operations. When an abnormality is detected, it can trigger a stop command to stop the current ticketing operation, lock the terminal's ticketing function to prevent accidental operation, and start a hardware self-test program to troubleshoot the cause of equipment failure.

[0066] The standardized lottery terminal ticket issuance anomaly handling system provided in this embodiment firstly, through an automated anomaly identification and processing mechanism, can quickly trigger corresponding processing procedures when anomalies such as blank tickets, damaged tickets, or tickets being eaten occur at the lottery terminal, avoiding the loss of rights due to abnormal tickets. When a blank ticket anomaly is detected, the cancellation voucher printing program is automatically triggered. If printing is successful, the previous betting operation is directly cancelled; if it fails, a cancellation application is automatically submitted to the provincial management center, ensuring that the betting funds can be refunded in a timely manner or re-betting, avoiding financial losses. For damaged tickets, it first determines whether the ticket information is identifiable. If identifiable, the betting data is automatically extracted and cancellation is performed; if not identifiable, a cancellation application is generated and pushed to the provincial center for processing, ensuring that damaged tickets do not affect normal prize redemption rights. In handling ticket eating anomalies, whether the ticket was successfully purchased but not printed or the purchase success information was not received, operations such as automatically printing a cancellation voucher, submitting a cancellation application, or initiating a cancellation request can ensure that the transaction record is consistent with the actual ticket issuance, protecting the purchase rights. By establishing unified preset rules and processing procedures, the standardization of lottery terminal ticket issuance anomaly handling is achieved. Whether it's a blank ticket, a damaged ticket, or a ticket with a high reading, the system has clear identification standards and processing procedures, avoiding confusion caused by inconsistent handling methods. Secondly, through real-time data interaction with the provincial center management system, sales agency management system, and issuing agency supervision system, the system achieves automated management of the entire anomaly handling process. From anomaly detection and identification to processing result feedback, each link can achieve automatic data transmission and sharing, eliminating the need for manual data entry and transmission, thus improving business collaboration efficiency. By monitoring information such as duplicate ticketing data errors, ticket format errors, and printer status in real time, potential anomaly risks can be detected promptly, and corresponding preventive measures can be taken. When duplicate ticketing data errors or ticket format errors are detected, a terminal shutdown command is automatically triggered to prevent further escalation of the problem. Simultaneously, the abnormal data is analyzed to identify the causes of the anomalies, such as printer malfunctions, printhead blockages, and software data transmission errors, enabling targeted maintenance and improvements. In this way, the system continuously optimizes its operational status, enhances stability and reliability, and reduces the anomaly incidence rate. Finally, the system automates anomaly handling through computer equipment; from anomaly detection and identification to triggering the processing flow, most operations are completed automatically by the system, requiring minimal manual intervention. When a ticketing anomaly is detected, the system quickly determines the anomaly type based on preset rules and automatically triggers the corresponding processing flow, such as automatically printing cancellation vouchers, automatically submitting cancellation applications, and automatically locking the terminal's ticketing function. This automated processing method greatly improves the efficiency of anomaly handling, reduces the time and cost of manual operation, and also lowers the error rate caused by human error.In summary, the standardized lottery terminal ticketing anomaly handling system provided in this embodiment effectively solves the problem of how to standardize the handling of lottery terminal ticketing anomalies, protect the rights and interests of lottery players, and maintain the normal order of lottery sales.

[0067] Further functional descriptions of the above modules and units are the same as those in the corresponding embodiments described above, and will not be repeated here.

Claims

1. A standardized method for handling ticket issuance anomalies in lottery terminals, characterized in that, The method includes: Step S1: When it is detected that the terminal executes a lottery printing instruction based on the betting scheme, obtain the ticket data printed by the terminal and the terminal operation log; Step S2: Based on preset rules, the ticketing data and terminal operation logs are automatically identified to determine whether there is a ticketing abnormality and the type of ticketing abnormality. The types of ticketing abnormalities include blank ticket abnormality, damaged ticket abnormality, and ticket eating abnormality. Step S3: If ticketing data shows a ticketing anomaly, trigger the target automatic processing flow based on the anomaly type.

2. The method according to claim 1, characterized in that, The automatic identification based on preset rules, ticketing data, and terminal operation logs, to determine whether ticketing data shows any abnormalities and the type of such abnormalities includes: When it is detected that there is no valid information in the ticket data, it is determined that there is a ticketing abnormality in the ticketing data, and the ticketing abnormality type is determined to be the blank ticket abnormality type; When missing or blurred ticket data is detected, it is determined that there is an issue with the ticketing data, and the issue is determined to be a defective ticket. When it is detected that the printing command in the terminal operation log does not have corresponding ticket data, it is determined that there is a ticketing abnormality in the ticketing data, and the ticketing abnormality type is determined to be a ticket consumption type.

3. The method according to claim 2, characterized in that, If ticketing data shows an anomaly, an automatic processing flow is triggered based on the anomaly type, including: When the ticketing error type is determined to be a blank ticket, the cancellation certificate printing program is automatically triggered and it is determined whether the cancellation certificate is printed successfully. If the cancellation voucher is successfully printed, the previous betting operation will be automatically cancelled via the terminal interface using the cancellation voucher. If the cancellation certificate printing fails, submit a cancellation application to the provincial center management system, along with the betting plan and terminal operation log.

4. The method according to claim 3, characterized in that, If ticketing data shows an anomaly, an automatic processing flow is triggered based on the anomaly type, including: When the ticketing anomaly type is determined to be a damaged ticket anomaly type, it is determined whether the ticket data can be identified; If the ticket information is identifiable, automatically extract the betting data and perform a terminal cancellation operation; If the ticket information is unreadable, a cancellation application containing the purchase information will be automatically generated and pushed to the provincial center system for processing.

5. The method according to claim 4, characterized in that, If ticketing data shows an anomaly, an automatic processing flow is triggered based on the anomaly type, including: When the ticketing anomaly type is determined to be a ticket-eating type, it is determined whether there are successful transaction records and ticketing actions in the terminal operation log; If the terminal operation log contains a successful transaction record but no unissued ticket action, the cancellation voucher will be automatically printed and the cancellation will be executed. If the cancellation voucher printing fails, the cancellation application will be automatically submitted to the provincial center. If no successful transaction record is found in the terminal's operation log, a ticket cancellation request will be automatically initiated, and the terminal's ticket purchase function will be locked until the cancellation is successful.

6. The method according to claim 5, characterized in that, The method further includes: The system monitors for duplicate ticketing data and ticket format errors in real time. If duplicate ticketing data or ticket format errors are detected, the system automatically triggers a terminal shutdown command.

7. The method according to claim 6, characterized in that, The cancellation certificate contains the following information: a unique identifier for the betting scheme, a timestamp and terminal number for abnormal ticket issuance, an abnormality type identifier, an electronic signature for terminal interface verification, and an encrypted verification code.

8. A standardized lottery terminal ticket issuance anomaly handling system, characterized in that, The system includes: The data acquisition module is used to acquire the ticket data printed by the terminal and the terminal operation log when it detects that the terminal executes a lottery printing instruction based on the betting scheme. The identification module is used to automatically identify, based on preset rules, ticketing data and terminal operation logs, whether there is a ticketing abnormality and the type of ticketing abnormality. The types of ticketing abnormalities include blank ticket abnormality, damaged ticket abnormality and ticket eating abnormality. The triggering module is used to trigger the target automatic processing flow based on the type of ticketing abnormality if ticketing data shows an abnormality.

9. The method according to claim 8, characterized in that, The anomaly detection module includes: The blank ticket recognition unit is used to identify blank tickets by detecting blank features in the ticket image and printer malfunction signals. The damaged ticket identification unit is used to analyze the integrity of ticket information using OCR technology. The ticket recognition unit is used to compare the consistency between the transaction record and the ticket issuance record.

10. A standardized lottery terminal ticket issuance anomaly handling system, characterized in that, The triggering module includes: The cancellation voucher generation unit is used to automatically print vouchers and call the terminal cancellation interface; The provincial center's interactive unit is used to encapsulate betting schemes and terminal operation logs and submit cancellation requests. The terminal control unit is used to execute shutdown commands, lock functions, and perform hardware self-tests.

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