Clothing return processing method and system

Abstract

The invention discloses a clothing return processing method, which comprises the following steps: after receiving a return package, placing the return package on a return conveying line, scanning a package express sheet to obtain package bar code information, then obtaining corresponding return order information, and further determining returned clothing commodity information; unpacking the returned goods package, reading the RFID tag of the returned clothes, and when the piece code information obtained by the RFID tag is consistent with the goods information of the returned clothes, transferring the returned clothes to a quality inspection re-package area for quality inspection and re-packaging; the repackaged clothes are placed on a warehousing conveying line, bar codes are scanned to obtain basic information of the clothes, the basic information of the clothes is matched with the SKU of each order to be delivered in the order pool, the successfully matched clothes are kicked out of the warehousing conveying line to a delivery area to be packaged and delivered, and the unsuccessfully matched repackaged clothes are warehoused. The invention further discloses a disposal system for implementing the method. According to the invention, the re-delivery speed of returned clothes can be accelerated, and the efficiency is improved.

Description

TECHNICAL FIELD

[0001] The present application relates to a commodity return method and system. BACKGROUND

[0002] In the subsequent processing flow of returned clothes, the clothes need to go through a series of cumbersome steps such as receiving, sorting, repackaging, warehousing and shelving, picking, etc. to complete the delivery. The process is long and complex, and repeated scanning of product barcodes is required to match the storage and order information during warehousing and shelving, which greatly consumes labor costs, packaging materials and warehouse rental fees. SUMMARY

[0003] In view of the above technical defects of the prior art, the task of the present application is to provide a clothing return disposal method to solve the problems of long return and re-delivery process and low disposal efficiency. Another task of the present application is to provide a clothing return disposal system.

[0004] The technical scheme of the present application is as follows: a clothing return disposal method, comprising the steps of: After receiving the return package, the return package is placed on the return conveying line, the express waybill of the return package is scanned, and the package barcode information is obtained; Based on the package barcode information, the corresponding return order information is obtained, and the return clothing product information is determined from the return order information; The return clothing is read by the RFID tag of the return clothing package, and when the piece code information obtained from the RFID tag is consistent with the return clothing product information, the return clothing is transferred to the quality inspection and repackaging area for quality inspection and repackaging; The repackaged clothing is placed on the warehousing conveying line, the clothing basic information is obtained by scanning the bar code of the repackaged clothing by the warehousing conveying line, and the SKU of each to-be-delivered order in the order pool is matched, the repackaged clothing matched successfully is kicked out from the warehousing conveying line to the delivery area, and the repackaged clothing matched successfully is packaged and delivered by the delivery personnel, and the repackaged clothing not matched successfully is warehoused through the warehousing conveying line.

[0005] Further, the return conveying line includes a single-piece package return conveying line and a multi-piece package return conveying line, and when the matched return order in the return order information obtained based on the package barcode information is a multi-piece package, the return package is removed from the single-piece package return conveying line and moved to the multi-piece package return conveying line.

[0006] Further, the received return package is scanned to obtain the return order information corresponding to the return package, and the number of single-package return packages and the number of multiple-package return packages are determined based on the return order information.

[0007] Further, the RFID tag of the returned garment is scanned again when the unpacked return package reads the RFID tag of the returned garment, and the receipt is confirmed in the express receipt system.

[0008] Further, the to-be-shipped orders in the order pool are updated from the shopping platform at a preset time interval.

[0009] Further, when the corresponding return order information is obtained based on the package barcode information, the package barcode information is sent to the cloud server for matching and obtaining; and when the garment basic information is obtained by scanning the barcode of the re-packed garment on the warehouse conveying line and matched with the SKU of each to-be-shipped order in the order pool, the garment scanning barcode is sent to the cloud server for garment basic information acquisition and SKU matching.

[0010] Another technical solution of the present application is a garment return disposal system, comprising a return conveying line, an unpacking workbench, a circulation conveying line, a quality inspection and re-packing area, and a warehouse conveying line. The return conveying line is provided with a package barcode scanner for receiving a return package and scanning the package express receipt to obtain package barcode information. The unpacking workbench is arranged beside the return conveying line, so that workers can take the return package from the return conveying line and unpack it at the unpacking workbench, and the unpacking workbench is provided with an RFID identifier for reading the returned garment. The circulation conveying line circulates between the unpacking workbench and the quality inspection and re-packing area. One end of the warehouse conveying line is arranged in the quality inspection and re-packing area, the warehouse conveying line is provided with a garment scanning barcode scanner for obtaining the garment basic information of the re-packed garment, and the warehouse conveying line is provided with a transplanting device for removing the re-packed garment whose garment basic information matches the SKU of each to-be-shipped order in the order pool from the warehouse conveying line, and the re-packed garment that does not match is put into the warehouse through the warehouse conveying line.

[0011] Further, the return conveying line comprises a single-package return conveying line and a multiple-package return conveying line, and the return conveying line is provided with a removal mechanism for removing the return package from the single-package return conveying line when the matched return order in the return order information obtained based on the package barcode information is a multiple-package return order.

[0012] Furthermore, the transfer conveyor line is a suspended chain conveyor device equipped with a basket.

[0013] Furthermore, it includes a cloud server, which is used to obtain corresponding return order information based on the package barcode information, and to obtain basic clothing information and SKU matching by scanning the clothing barcode.

[0014] The advantages of this invention compared to the prior art are: This invention identifies repackaged garments that can be shipped after quality inspection and repackaging, but before they are put into storage. The repackaged garments are then removed from the inbound conveyor line and shipped out, eliminating the repetitive processes of warehousing, shelving, and picking, shortening the shipping process, and reducing labor costs, packaging materials, and warehouse rental fees. Attached Figure Description

[0015] Figure 1 This is a schematic diagram of the modules of the clothing return processing system in an embodiment. Detailed Implementation

[0016] The present invention will be further described below with reference to embodiments, but these are not intended to limit the scope of the invention.

[0017] Please combine Figure 1 As shown, the garment return processing system of this embodiment includes a return conveyor line 1, an unpacking workbench 2, a transfer conveyor line 3, a quality inspection and repackaging area 4, and an inbound conveyor line 5, as well as a cloud server that provides data services for the intermediate process.

[0018] The return conveyor line 1 includes both single-package return conveyor lines and multi-package return conveyor lines for receiving returned packages. Multiple lines of both types are provided. The single-package return conveyor line handles returns of single items, while the multi-package return conveyor line handles returns of multiple items or entire packages. The main difference between the single-package and multi-package return conveyor lines lies in the number of personnel configured at the back end and the processing procedures on the return conveyor line 1 after scanning the package barcode information and matching it with return order information to determine the returned clothing item information.

[0019] The return conveyor line 1 is equipped with a parcel barcode scanner and a sorting mechanism. The parcel barcode scanner scans the parcel's waybill to obtain the parcel barcode information. After obtaining the parcel barcode information on the single-parcel return conveyor line, it retrieves the corresponding return order information through a cloud server. When the return order information obtained based on the parcel barcode information matches a return order containing multiple parcels, the sorting mechanism removes the return parcel from the single-parcel return conveyor line, and the removed multi-parcels are then moved to the multi-parcel return conveyor line for processing.

[0020] The single-package return conveyor line and the multi-package return conveyor line can be flexibly adjusted. That is, the original single-package return conveyor line 1 can be stopped from filtering the quantity of goods in the return order information and used to process multi-packages. Meanwhile, the original multi-package return conveyor line continues to filter the quantity of goods in the return order information and is used to process single packages.

[0021] The unpacking workbench 2 is set up next to the return conveyor line 1. The unpacking workbench 2 is equipped with necessary unpacking tools, barcode scanners and RFID readers. Staff members take the returned packages from the return conveyor line 1, scan the package express waybill, unpack the packages and identify the RFID tags on the clothing. After identification, the packages are placed into the transfer conveyor line 3 and transferred to the quality inspection and repackaging area 4.

[0022] The transfer conveyor line 3 is a suspended chain conveyor device equipped with a basket. The transfer conveyor line 3 runs in a cycle between the unpacking workbench 2 and the quality inspection and repackaging area 4.

[0023] Staff in the quality inspection and repackaging area 4 retrieve returned garments from the transfer conveyor line 3 for quality inspection and cleaning, and then repackage the garments.

[0024] One end of the inbound conveyor line 5 is located in the quality inspection and repackaging area 4. The inbound conveyor line 5 is equipped with a garment barcode scanner and a transfer device. The garment barcode scanner scans the garment barcode and sends the data to the cloud server to obtain the basic garment information for repackaged garments. The cloud server then matches this basic garment information with the SKUs of each pending order in the order pool. The transfer device removes repackaged garments from the inbound conveyor line 5 whose basic garment information successfully matches the SKUs of each pending order in the order pool. Repackaged garments that do not match are then put into the warehouse via the inbound conveyor line 5.

[0025] The clothing return processing method based on the above clothing return processing system is as follows: When a customer or store returns an item, a return order is first generated online. This order includes the tracking number, item code, platform order number, item size, and color. Return orders are categorized as single-item returns, multi-item returns, and full-box returns. After generating the return order, data analysis allows for the prediction of the day's return package arrival volume. Based on this volume, the return conveyor line 1 is configured, and manpower and materials are allocated. Specifically, the number of single-item and multi-item packages is determined based on the return order information, which in turn determines the number of single-item and multi-item return conveyor lines.

[0026] The courier company transports returned goods to the platform at the after-sales service center. Return conveyor line 1 is equipped with this platform, and returned packages are placed on it. A package barcode scanner scans the courier label to obtain the package barcode information, which is then sent to a cloud server for matching and retrieving return order information. On the single-package return conveyor line, if the matched return order information includes multiple packages, the returned package is removed from the single-package return conveyor line and moved to the multi-package return conveyor line. Since the processing time for single packages and multi-packages differs, processing them separately allows for a more even distribution of the transport speed across return conveyor line 1, improving efficiency.

[0027] After retrieving a returned package from return conveyor line 1, staff first scan the package's barcode information with a ring scanner. The scanned barcode information is uploaded to the system for receiving processing (as long as this step is recorded in the system, it will be synchronized with the courier company to confirm receipt). This information is then matched against the previously generated return order information to determine the returned clothing item information. Next, the package is unpacked, and the clothing inside is placed on an RFID reader for RFID tag identification. If the identified item code information (including the clothing tag barcode, size information, and color information) matches the returned clothing item information in the return order, the clothing is placed in a basket on the overhead conveyor system and moved from the return area to the quality inspection and repackaging area 4 for the next process. If the identified item code does not match the returned clothing item information, this order needs to be placed in a specific exception handling area for intervention by relevant department personnel. Using a suspended chain conveyor with baskets as the transfer conveyor line, garments can be processed into individual pieces and transported in real time. Compared with unified transportation by cage carts, this improves processing speed and saves ground space, allowing for the arrangement of more unpacking workstations to unpack simultaneously.

[0028] Workers in the quality inspection and repackaging area 4 need to take the garments out of the baskets of the overhead conveyor and then perform multiple tasks such as disinfection, cleaning, removing dirt, and cleaning foreign objects from pockets. After confirming that the cleaning is complete, the garments are repackaged into transparent bags.

[0029] The repackaged garments are placed on the inbound conveyor line 5, where the barcodes are scanned to obtain basic garment information, which is then matched with the SKUs of the pending orders in the order pool. The order pool collects pending orders from various shopping platforms, including JD.com, Tmall, and Douyin, and is updated periodically. In this embodiment, the update frequency is set to once every two hours.

[0030] If a match is successful, it means that the returned garment, after quality inspection and repackaging, can be shipped immediately. The garment is then transferred from the warehouse to the shipping area via a transfer device. The shipping personnel will then pack and ship the successfully matched repackaged garments. The unmatched repackaged garments will be stored in the warehouse via the inbound conveyor line 5.

Claims

1. A method for handling returned clothing, characterized in that, Includes the following steps: After receiving the returned package, place it on the return conveyor line and scan the package's shipping label to obtain the package's barcode information; Obtain the corresponding return order information based on the package barcode information, and determine the returned clothing product information based on the return order information; When the returned clothing is unpacked and its RFID tag is read, if the item code information obtained from the RFID tag matches the product information of the returned clothing, the returned clothing is transferred to the quality inspection and repackaging area for quality inspection and repackaging. The repackaged garments are placed on the inbound conveyor line, where the inbound conveyor line scans the barcodes of the repackaged garments to obtain the basic information of the garments and matches them with the SKUs of each order waiting to be shipped in the order pool. The repackaged garments that match successfully are kicked out of the inbound conveyor line to the shipping area, where the shipping personnel pack and ship the repackaged garments that match successfully. The repackaged garments that do not match successfully are put into the warehouse through the inbound conveyor line.

2. The method for handling returned clothing according to claim 1, characterized in that, The return conveyor line includes a single-package return conveyor line and a multi-package return conveyor line. After obtaining the package barcode information on the single-package return conveyor line, when the return order information matched by the corresponding return order information based on the package barcode information is a multi-package, the return package is removed from the single-package return conveyor line and moved to the multi-package return conveyor line.

3. The method for handling returned clothing according to claim 2, characterized in that, This includes determining the return order information corresponding to the return packages that can be received on a daily basis before receiving the return packages, determining the number of single packages and multiple packages based on the return order information, and then determining the number of single package return conveyor lines and multiple package return conveyor lines based on the number of single packages and multiple packages.

4. The method for handling returned clothing according to claim 1, characterized in that, When unpacking a returned package and reading the RFID tag of the returned clothing, the package barcode information is scanned again and the receipt is confirmed in the express delivery system.

5. The method for handling returned clothing according to claim 1, characterized in that, The order pool of orders awaiting shipment is updated and matched from the shopping platform at preset time intervals.

6. The method for handling returned clothing according to claim 1, characterized in that, When obtaining the corresponding return order information based on the package barcode information, the package barcode information is sent to the cloud server for matching and acquisition; when the inbound conveyor line scans the barcode of the repackaged clothing to obtain the basic information of the clothing and matches it with the SKU of each order to be shipped in the order pool, the clothing barcode is scanned and sent to the cloud server to obtain the basic information of the clothing and match the SKU.

7. A clothing return processing system, characterized in that, This includes a return conveyor line, unpacking workbench, transfer conveyor line, quality inspection and repackaging area, and warehousing conveyor line; The return conveyor line is equipped with a parcel barcode scanner to receive returned parcels and scan the parcel's shipping label to obtain the parcel's barcode information. The unpacking workbench is located next to the return conveyor line so that workers can take return packages from the return conveyor line and unpack them at the unpacking workbench. The unpacking workbench is equipped with an RFID reader for reading returned clothing. The transfer conveyor line is equipped with multiple suspended baskets that circulate between the unpacking workbench and the quality inspection and repackaging area. One end of the inbound conveyor line is located in the quality inspection and repackaging area. The inbound conveyor line is equipped with a garment barcode scanner to obtain the basic information of the repackaged garments. The inbound conveyor line is equipped with a transfer device to remove repackaged garments whose basic information matches the SKU of each pending order in the order pool. Repackaged garments that do not match are put into the warehouse through the inbound conveyor line.

8. The apparel return processing system according to claim 7, characterized in that, The return conveyor line includes a single-package return conveyor line and a multi-package return conveyor line. The return conveyor line is equipped with a rejection mechanism to reject the return package from the single-package return conveyor line when the return order information matched by the package barcode information is a multi-package.

9. The apparel return processing system according to claim 7, characterized in that, The transfer conveyor line is a suspended chain conveyor device equipped with a basket.

10. The apparel return processing system according to claim 8, characterized in that, It includes a cloud server, which is used to obtain corresponding return order information based on the package barcode information, and to obtain basic clothing information and SKU matching by scanning the clothing barcode.

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