Multifunctional calling system in aircraft cabin

By setting up a multi-function call button group and independent receiving device in the aircraft cabin, the problem of inability to effectively classify and handle different passenger needs in the existing technology, the flight attendant can quickly and efficiently solve passenger needs, and the service quality and efficiency.

CN222281320UActive Publication Date: 2024-12-31NINGXIA TIANDI HUAYU TECH CO LTD
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Patent Information

Application Number
CN202420906164.X
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-04-28
Publication Date
2024-12-31
Estimated Expiration
2034-04-28

AI Technical Summary

Technical Problem

The existing aircraft cabin call system cannot effectively classify and handle passengers' different needs, resulting in large workloads, low efficiency and low service quality for flight attendants, especially when dealing with the same needs multiple times, which is even less efficient.

Method used

Design a multi-functional call system, by setting up multiple call button groups in the cabin, including warmth, catering, help and inquiry buttons, each button is connected to an independent call receiving device, and uses CPU control module, call display module, and ringing. Modules and reset modules realize rapid classification and processing of different needs.

Benefits of technology

It realizes rapid classification and processing of passenger needs, reduces the complexity of the workflow of flight attendants, improves service efficiency and quality, allows flight attendants to solve multiple similar needs at one time, and improves work efficiency and service quality.

✦ Generated by Eureka AI based on patent content.

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Abstract

The utility model discloses a multifunctional calling system in an aircraft cabin, which relates to the technical field of aviation aircrafts and comprises a plurality of calling buttons at passenger seats and a plurality of calling receiving devices connected with any calling button and arranged in a crew's room. The multiple call buttons are respectively used for calling for a warm keeping demand, a catering demand, a help seeking demand and an inquiry demand, and a steward can conveniently process and solve one or more pieces of call information by pressing any one button and displaying the call information on a cabin call position indicator in the call display module through the corresponding call receiving device. The simple catering and warm keeping requirements can be directly delivered by the steward without the need of inquiring to and fro for solving, and various calling requirements are independently set, so that the professional processing of the steward is facilitated, and the efficiency of solving the calling requirement problem of the passenger can be greatly improved.
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Description

Technical Field

[0001] The utility model relates to the technical field of aviation aircraft, in particular to a multifunctional calling system in an aircraft cabin. Background Art

[0002] With the development of society, the frequency and scale of air transportation are increasing, and more aircraft with high passenger capacity are gradually being promoted.

[0003] In today's passenger aircraft, passengers often encounter various problems and need to call the crew for help, such as being hungry or thirsty and needing a meal, needing a blanket because of the cold weather, not understanding how to use some of the functions of the seats in the cabin, and requesting help from the crew in case of emergencies. In the case of many different needs, the cabin call system of some aircraft now requires the crew to go to the passenger's seat after receiving the passenger's call information to clarify the call needs before further solving and handling them, and often needs to return to handle them after understanding the needs, such as returning to pick up meals, drinks, and warm blankets and then returning to deliver them. Especially for the situation where meals on cheap aircraft are not delivered in time and there are no blankets at the passenger seats, the processing time is long and the efficiency is low.

[0004] Furthermore, call requests are divided into simple provision of supplies and those requiring communication, confirmation and then assistance. Traditional aircraft cabin call systems do not classify call needs but use, for example, a universal call button to implement calls, resulting in a chaotic process of solving problems. Passenger calls need to be communicated and then processed without differentiation, which increases the workload of flight attendants and is not conducive to improving the quality and efficiency of flight attendants' services. Utility Model Content

[0005] In order to solve the problems in the above-mentioned background technology or at least part of them, the utility model proposes a multi-functional calling system in the aircraft cabin, which classifies and displays the various types of help calls from passengers in the cabin respectively, so that the crew can quickly and efficiently solve the passengers' needs for help according to the classified call information display.

[0006] A multifunctional calling system in an aircraft cabin, comprising a plurality of calling buttons for realizing a plurality of calling functions arranged in the cabin, wherein a plurality of calling buttons are arranged at a plurality of passenger positions in the cabin, respectively, so that a calling button group including a plurality of calling buttons is formed at the plurality of passenger positions;

[0007] It also includes a plurality of call receiving devices that receive different types of call information, and the plurality of call receiving devices are respectively and individually connected to one type of call buttons at a plurality of seats.

[0008] Further, the call receiving device includes: a CPU control module, which contains all call processing control programs and implements the logical processing functions of call processing;

[0009] A call display module displays the location where the call occurs according to the instructions of the CPU control module;

[0010] A call interface module receives the call button status of multiple seats in the cabin and transmits it to the CPU control module;

[0011] The ringing module provides ringing according to the instructions of the CPU control module;

[0012] The modules are electrically connected.

[0013] Furthermore, the call display module includes a cabin call position indicator light and a cabin call position indicator.

[0014] Furthermore, the multiple call receiving devices are separately connected to multiple call buttons in the cabin to realize the function that any call receiving device only receives the same call from multiple seats. After any call button is pressed, the seat information is transmitted to the call receiving device corresponding to the call button and displayed on the cabin call position indicator of the device.

[0015] Furthermore, the multiple call buttons with the same call function respectively correspond to cabin call position indicator lights of designated call receiving devices, and the indicator lights are used to indicate the call positions of the call buttons.

[0016] Furthermore, the various call functions realized by the various call buttons include: warmth needs, dining needs, help needs, and inquiry needs.

[0017] Preferably, the various call buttons are embossed with prompt words of different needs on the button surfaces, such as keeping warm, dining, asking for help, and asking questions.

[0018] Preferably, the multiple call buttons located at the same passenger seat are surrounded to form a call button group, the call button for emergency needs is located at the center of the other multiple call buttons, and the button group is located at the top of the corresponding seat in the cabin or on the same side of the corresponding seat.

[0019] Preferably, the cabin call position indicator is a digital tube, which is used to display the seat position where the call button for issuing the call information is located, and can display multiple calls in turn in chronological order.

[0020] Furthermore, the plurality of call receiving devices also respectively include a reset module, and the reset module of any call receiving device is used to end the call state of a corresponding call button.

[0021] Furthermore, the ringing types of the different call receiving devices are different.

[0022] The beneficial effects of the utility model are:

[0023] The utility model provides a multifunctional calling system in an aircraft cabin, in which calling buttons are set to multiple types according to different needs of passengers in the cabin when boarding and are respectively arranged at multiple passenger seat positions, so that the passenger seats are equipped with help buttons for multiple needs and calls can be made according to different situations, and multiple call buttons that realize any function are connected to a call receiving device, which receives and feeds back the call buttons for various specific needs, so that the crew can solve the problems in time, and has the following specific advantages.

[0024] 1. A call button group is set at the passenger seat, which includes multiple call buttons for warmth needs, food needs, inquiry needs, and help needs. Passengers can press the call button corresponding to their needs so that the crew can accurately understand the passenger's help information and content. Compared with the traditional call button, it is necessary to wait for the crew to come and ask about the situation before solving the problem. This can make the passenger's problem-solving process simpler and enable the passengers' different help contents to be fed back and solved more quickly. For example, when there is a need for warmth, the crew only needs to directly deliver a warm blanket after receiving the call information. In addition, if there are multiple similar needs, the crew only needs to get enough items at one time and deliver them one by one at different seats.

[0025] 2. Through the independent setting of different types of call buttons for various needs, the flight attendant responsible for serving a certain type of call demand can quickly locate the seat of the calling passenger and quickly solve his needs, which is more convenient for the flight attendants to better divide the work and be solely responsible for solving one type of problem to improve work efficiency. It can also improve service quality, better distinguish calls with different needs and quickly solve them. Secondly, different ringing module mode reminders also facilitate flight attendants to quickly judge their own work so as to solve it faster. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] In order to more clearly illustrate the technical solutions of the embodiments of the utility model, the drawings required for use in the embodiments will be briefly introduced below. It should be understood that the following drawings only show certain embodiments of the utility model and therefore should not be regarded as limiting the scope. For ordinary technicians in this field, other relevant drawings can be obtained based on these drawings without paying creative work.

[0027] Figure 1 This is a schematic diagram of the overall structure of a multifunctional calling system in an aircraft cabin provided by an embodiment of the present application;

[0028] Figure 2This is a schematic diagram of the structure of a call receiving device in a multifunctional call system in an aircraft cabin provided by an embodiment of the present application;

[0029] Figure 3 This is a schematic diagram of a call receiving device in a multifunctional call system in an aircraft cabin provided by an embodiment of the present application;

[0030] Figure 4 This is a schematic diagram of the structure of a multifunctional calling system in an aircraft cabin provided by an embodiment of the present application, in which a call button is located at the top of the cabin at a passenger seat;

[0031] Figure 5 This is a schematic diagram of the structure of a call button in a multifunctional call system in an aircraft cabin provided by an embodiment of the present application;

[0032] Figure 6 It is a flowchart of a call processing method in a multi-functional call system in an aircraft cabin provided by an embodiment of the present application.

[0033] Icons: 1. Call receiving device; 2. CPU control module; 3. Call display module; 31. Cabin call position indicator light; 32. Cabin call position indicator; 4. Call interface module; 5. Ringing module; 6. Reset button; 7. Call button; 8. Call button group. DETAILED DESCRIPTION

[0034] In order to make the purpose, technical scheme and advantages of the embodiments of the utility model clearer, the technical scheme in the embodiments of the utility model will be clearly and completely described below in conjunction with the drawings in the embodiments of the utility model. Obviously, the described embodiments are part of the embodiments of the utility model, not all of the embodiments. Generally, the components of the embodiments of the utility model described and shown in the drawings here can be arranged and designed in various different configurations.

[0035] Therefore, the following detailed description of the embodiments of the present invention provided in the accompanying drawings is not intended to limit the scope of the present invention to be protected, but merely represents selected embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0036] It should be noted that similar reference numerals and letters denote similar items in the following drawings, and therefore, once an item is defined in one drawing, further definition and explanation thereof is not required in subsequent drawings.

[0037] In the description of the embodiments of the present invention, "multiple" means at least 2, and "several" means 1 or more.

[0038] In the description of the embodiments of the present utility model, it is also necessary to explain that, unless otherwise clearly specified and limited, the terms "set", "install", "connect", and "connect" should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection, or it can be indirectly connected through an intermediate medium, or it can be the internal communication of two components. For ordinary technicians in this field, the specific meanings of the above terms in the present utility model can be understood according to specific circumstances.

[0039] refer to Figure 1-Figure 6 , a multifunctional calling system in an aircraft cabin, comprising a plurality of calling buttons 7 for realizing a plurality of calling functions arranged in the cabin, wherein any one of the calling buttons 7 comprises a plurality of buttons, which are arranged one by one at a plurality of passenger positions in the cabin, and then a calling button group 8 comprising the plurality of calling buttons 7 is formed at the plurality of passenger positions;

[0040] It also includes a plurality of call receiving devices 1 for receiving different types of call information, which are arranged in the crew room, and the plurality of call receiving devices 1 are individually connected to one type of call buttons 7 at a plurality of seats.

[0041] Preferably, the multiple call receiving devices 1 are all arranged in the crew compartment, and can also be arranged in two crew compartments according to actual conditions and used and managed by different crew members. The call receiving devices 1 have different shapes and structures. In the embodiment of the utility model, the structure of the call receiving device 1 is as follows: Figure 2 As shown, Figure 2 The main structure of the call receiving device 1 in the embodiment of the utility model is shown, and corresponding structural configurations can be increased or decreased according to actual conditions.

[0042] The call display module 3 includes a cabin call position indicator 31 and a cabin call position indicator 32; Figure 2As shown, on the body of any type of call receiving device 1, a plurality of neatly arranged cabin call position indicator lights 31 are provided, and a cabin call position indicator light 31 corresponds to a call button 7 of the type of call receiving device 1 at each seat in the cabin, and a number or code corresponding to its position information is printed on the body below the call position indicator light. Here, different position information labels can be printed according to the actual cabin situation, such as "A2", "F2" and the like can be printed for the window seat and the second row, "C3" and "D3" can be printed for the third row by the aisle, and "B5" and "E5" can be printed for the middle seat and the fifth row. According to the actual seat arrangement in the cabin, different seats on both sides of the aisle are printed according to the actual situation of the aircraft so that the crew can clearly know the call position; since the call is displayed in the form of an indicator light, there is no phenomenon of being busy or unable to be connected due to a signal, so multiple calls can be supported at the same time. When there are multiple calls, the cabin call position indicator lights 31 corresponding to different positions light up respectively, and the position information can be displayed at the same time without conflict. In this embodiment, the cabin call position indicator light 31 is an LED lamp, which is a cold light source, is not dazzling and energy-saving, and will not generate a large amount of heat to affect or damage other components; above the cabin call position indicator light 31, a cabin call position indicator 32 is arranged, which can display multiple cabin seat position numbers.

[0043] Furthermore, the cabin call position indicator 32 uses a 2-digit 7-segment digital tube to display the seat position of the call button 7 that issues the call information, and can display multiple calls in turn in chronological order; in the embodiment of the utility model, the structural layout of the call receiving device 1 is as follows Figure 2 As shown, in specific applications, necessary structural additions or subtractions or layout changes can be made according to different specific structures and functions.

[0044] like Figure 3 As shown, the call receiving device 1 of the cabin crew room functionally includes: a CUP control module, a call display module 3, a call interface module 4, a ringing module 5 and a reset button 6, which are used to process the call function, and the modules are electrically connected; wherein:

[0045] a) Call interface module 4: receives the status of call buttons 7 for multiple seats in the cabin, and transmits the status change information to CPU control module 2 at any time:

[0046] b) Call display module 3: displays the position information of the passenger making the call according to the instruction of the CPU control module 2, including the cabin call position indicator light 31 and the cabin call position indicator 32.

[0047] c) Ringing module 5: provides ringing prompts according to instructions from the CPU control module 2. In order to distinguish the call information sent by the call buttons 7 with different call functions, in the embodiment of the utility model, the types of ringing modules 5 on different call receiving devices 1 are different.

[0048] d) Reset button 6: It is a self-reset button, which automatically resets after being pressed. When the crew member has handled a call, he / she presses the reset button 6 on the corresponding call receiving device to end the call.

[0049] e) CPU control module 2: contains all call processing control programs, realizes the logical processing function of call processing, and processes the call information in time according to the status information of the passenger call button 7 provided by the call interface module 4.

[0050] The call button 7 at the passenger seat is composed of a non-self-resetting switch, such as Figure 5 As shown, this switch includes two connection points. When the call button 7 is pressed, the circuit between the two connection points 1 and 2 is connected and maintained in the connected state, and the call is in the call state. When the call button 7 is pressed again, the circuit between the two connection points 1 and 2 is disconnected and maintained in the disconnected state, and the call is ended. When the passenger presses the button, the circuit is connected, and the corresponding call receiving device 1 receives the call information. The crew arrives at the passenger seat in time to process it. After the processing is completed, the crew or passenger presses the call button 7 again to end the call, and the cabin call position indicator 31 at the call receiving device 1 goes out, and the ringing stops.

[0051] The reset button 6 is a self-reset button, and its specific structure and function are known in the prior art and will not be described in detail here.

[0052] Furthermore, the reset module of the plurality of call receiving devices 1 , namely the reset button 6 , is used to end the call state of the call button 7 , specifically, the call state of a call button 7 corresponding to each call receiving device 1 .

[0053] In an embodiment of the utility model, a plurality of call receiving devices 1 are arranged in the cabin, and the plurality of call receiving devices 1 are respectively and individually connected to a plurality of call buttons 7 in the cabin so that any call receiving device 1 only receives the same call function at a plurality of seats. After any of the call buttons 7 is pressed, the seat information is transmitted to the designated call receiving device 1 corresponding to the call button 7 and displayed on the cabin call position indicator 32 of the device, thereby further facilitating separate and independent processing of calls for a plurality of functions.

[0054] Furthermore, the plurality of call buttons 7 with the same call function respectively correspond to the cabin call position indicator lights 31 of the designated call receiving device 1 , and the indicator lights are used to indicate the call positions of the call buttons 7 .

[0055] Furthermore, the multiple call functions realized by the multiple call buttons 7 include: warmth needs, dining needs, help needs, and inquiry needs, and the call buttons 7 for these four needs are respectively connected to a call receiving device 1. Optionally, a button for other call needs can be added and then connected to another call receiving device 1 for processing.

[0056] In order to facilitate passengers to use, the various call buttons 7 are embossed with prompt words of different needs on the button surface, such as keeping warm, dining, asking for help, and asking questions.

[0057] Furthermore, the plurality of call buttons 7 arranged at the same passenger seat are surrounded to form a call button group 8, the call button 7 for emergency needs is arranged at the center of the other plurality of call buttons 7, and the button group is arranged at the top of the corresponding seat in the cabin or on the same side of the corresponding seat, for details, refer to Figure 4 , that is, a schematic diagram showing that the call button group 8 is placed at the passenger seat and on the top of the cabin.

[0058] The utility model also provides a train call processing method, the method flow is as follows Figure 6 As shown, specifically including:

[0059] S1, a passenger in the cabin presses any of the passenger call buttons 7 and connects the corresponding call receiving device 1 in the cabin, the call interface module 4 built into the call receiving device 1 monitors the state change of the passenger call button 7 in real time, and controls the call display module 3 built into the call receiving device 1 through the CPU control module 2 to light up the cabin call position indicator light 31 at the corresponding position and display the seat information of the call position on the cabin call position indicator 32, the ringing module 5 activates the ringing, and when the passenger presses the call button 7 again to disconnect, the corresponding indicator light is turned off to cancel the ringing.

[0060] S2, the flight attendant goes to the seat at the call location to handle the passenger's call according to the corresponding information displayed on the cabin call receiving device 1, and handles the warmth needs, dining needs, help needs, and inquiry needs through the call receiving device 1 with specific functions. The flight attendant can also directly bring warmth supplies, dining supplies, etc. to solve the problem, which will be professionally solved by the designated flight attendant. After the problem is solved, press the passenger call button 7 again and press the reset button of the call receiving device 1 to eliminate the ringtone and end the call.

[0061] In the call processing method provided by the present invention, call buttons 7 with different call functions are set through call button groups 8 at multiple seats in the cabin, and multiple call receiving devices 1 are connected according to categories. According to the importance of the call information and the specific solution, different crew members professionally handle it. When multiple calls of the same call type are initiated successively, multiple call demands can be handled by the crew at one time. For example, the catering cart can push enough catering needs to meet the catering needs of multiple passengers at one time, and the warming needs can also be taken at one time to meet the warming needs of multiple calls issued successively, which saves time and effort. Different crew members are responsible for solving various different needs, which can maximize the optimization of the dispatch standards of crew members with different abilities and improve the service quality, and quickly and efficiently solve the passenger call needs; in the call processing method provided by the present invention, the cabin call position indicator 32 uses a 2-digit 7-segment digital tube, which displays the seat numbers of multiple calls in the cabin in turn according to the call time sequence, so that the crew can handle multiple similar demands at one time.

[0062] The above are only preferred embodiments of the present invention and are not intended to limit the present invention. For those skilled in the art, the present invention may be subject to various modifications and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A multifunctional calling system in an aircraft cabin, characterized in that: It comprises a plurality of call buttons (7) for realizing a plurality of call functions arranged in the cabin, wherein any one of the call buttons (7) comprises a plurality of buttons, which are arranged one by one at a plurality of passenger positions in the cabin, and then a call button group (8) comprising the plurality of call buttons (7) is formed at the plurality of passenger positions; It also includes a plurality of call receiving devices (1) for receiving different types of call information, and the plurality of call receiving devices (1) are respectively and individually connected to one type of call buttons (7) at a plurality of seats.

2. The multifunctional calling system in an aircraft cabin according to claim 1, characterized in that: The call receiving device (1) comprises: a CPU control module, which contains all call processing control programs and implements the logical processing function of call processing; A call display module (3) displays the location where the call occurs according to the instruction of the CPU control module (2); A call interface module (4) receives the status of a call button (7) for calling multiple seats in the cabin and transmits it to the CPU control module (2); A ringing module (5), providing ringing according to instructions of the CPU control module; The modules are electrically connected.

3. The multifunctional calling system in an aircraft cabin according to claim 2, characterized in that: The call display module (3) comprises a cabin call position indicator light (31) and a cabin call position indicator (32).

4. The multifunctional calling system in an aircraft cabin according to claim 3, characterized in that: The plurality of call receiving devices (1) are individually connected to a plurality of call buttons (7) in the cabin so that any call receiving device (1) can only receive the same call from a plurality of seats. When any of the call buttons (7) is pressed, the seat information is transmitted to the call receiving device (1) corresponding to the call button (7) and displayed on the cabin call position indicator (32) of the device.

5. The multifunctional calling system in an aircraft cabin according to claim 4, characterized in that: The plurality of call buttons (7) with the same call function respectively correspond to a cabin call position indicator light (31) of a designated call receiving device (1), and the indicator light is used to indicate the call position of the call button (7).

6. The multifunctional calling system in an aircraft cabin according to claim 5, characterized in that: The multiple call functions realized by the multiple call buttons (7) include: warmth needs, dining needs, help needs, and inquiry needs.

7. The multifunctional calling system in an aircraft cabin according to claim 6, characterized in that: The various call buttons (7) are provided with prompt words of different needs embossed on the button surfaces, such as keeping warm, dining, asking for help, and asking for information.

8. The multifunctional calling system in an aircraft cabin according to claim 7, characterized in that: The multiple call buttons (7) arranged at the same passenger seat surround and form a call button group (8), the call button (7) for emergency needs is arranged at the center of the other multiple call buttons (7), and the button group is arranged at the top of the corresponding seat in the cabin or on the same side of the corresponding seat.

9. The multifunctional calling system in an aircraft cabin according to claim 8, characterized in that: The cabin call position indicator (32) is a digital tube, which is used to display the seat position where the call button (7) that issues the call information is located, and can display multiple calls in turn in chronological order.

10. The multifunctional calling system in an aircraft cabin according to claim 2, characterized in that: The plurality of call receiving devices (1) further include a reset module respectively, and the reset module of any call receiving device (1) is used to terminate the call state of a corresponding call button (7).

11. The multifunctional calling system in an aircraft cabin according to claim 2, characterized in that: The different call receiving devices (1) have different ringing types.