Mobile customer management device of CRM

Abstract

The utility model relates to the technical field of management devices, in particular to a CRM mobile customer management device which comprises an identity card reader, the bottom end of the identity card reader is fixedly connected with a supporting shell assembly, a pneumatic assembly is installed on the inner side of the supporting shell assembly, the bottom end of the supporting shell assembly is fixedly connected with a suction cup assembly, and the supporting shell assembly comprises a bottom shell. A plurality of channels are formed in the inner side of the bottom shell, first springs are fixedly connected to one sides of the channels in the inner side of the bottom shell, spring fixing grooves are formed in the inner side of the bottom shell, second springs are fixedly connected to one sides of the spring fixing grooves formed in the bottom shell, magnetic columns are slidably connected to the inner sides of the spring fixing grooves formed in the bottom shell, reset grooves are formed in the inner side of the bottom shell, and reset rods are fixedly connected to the front ends of the magnetic columns. According to the utility model, the device can ensure that the identity card reader does not displace when identity card identification is carried out, the design effectively prevents the identification efficiency and accuracy from being influenced by the movement of the device, and enhances the operation experience of a user.

Description

Technical Field

[0001] This utility model relates to the field of management device technology, specifically a mobile customer management device for CRM. Background Technology

[0002] CRM refers to the process of using information technology and internet technology to manage the interaction between a business and its users, in order to improve business management and provide personalized experiences and services to customers. Its essence is to leverage IT technology, guided by customer relationship management principles, with the goal of improving customer satisfaction and loyalty.

[0003] In a CRM system, devices used for ID card recognition are typically called "ID card readers" or "ID card recognition terminals." These devices can read information stored in the ID card chip, such as name and photo, and perform identity verification.

[0004] In CRM mobile customer management devices, the device used for sensing and recognizing ID cards is called an ID card reader. This device is usually placed on a desktop so that customers' ID cards can be placed on it for recognition. However, since the ID card reader is not fixed to the desktop, it is easy to move when the ID card is placed, which may affect the recognition efficiency and accuracy of the device, thereby reducing the user experience. Therefore, a CRM mobile customer management device is proposed to address the above problems. Utility Model Content

[0005] The purpose of this invention is to provide a mobile customer management device for CRM to solve the problem that the ID card reader is not fixed to the desktop and is prone to movement when the ID card is placed, which may affect the device's recognition efficiency and accuracy, thereby reducing the user experience.

[0006] To achieve the above objectives, this utility model provides the following technical solution:

[0007] A mobile customer management device for CRM includes an ID card reader. A support shell assembly is fixedly connected to the bottom of the ID card reader. A pneumatic component is installed inside the support shell assembly. A suction cup assembly is fixedly connected to the bottom of the support shell assembly. The support shell assembly includes a bottom shell. Multiple channels are formed inside the bottom shell. A first spring is fixedly connected to one side of the multiple channels inside the bottom shell. A spring-fixing groove is formed inside the bottom shell. A second spring is fixedly connected to one side of the spring-fixing groove. A magnetic column is slidably connected inside the spring-fixing groove. A reset groove is formed inside the bottom shell. The front end of the magnetic column is fixedly connected to… The bottom shell has a multi-channel front end fixedly connected to a first filter plate, a pneumatic assembly including a column rod, a sealing ring fixedly connected to the outer side of the column rod, a connecting block fixedly connected to the front end of the sealing ring, guide slides fixedly connected to the top and bottom of the connecting block, a locking hole opened on the inner side of the connecting block, a magnet fixedly connected to the left end of the locking hole opened on the connecting block, a suction cup assembly including a support cylinder, an air passage opened on the inner side of the support cylinder, a second filter plate fixedly connected to the inner side of the air passage opened on the support cylinder, a suction cup fixedly connected to the bottom end of the support cylinder, and a sealing soft rubber fixedly connected to the bottom end of the suction cup.

[0008] As a further optimization of this utility model, the bottom end of the ID card reader is fixedly connected to the top end of the bottom shell, the bottom shell has a multi-channel insertion hole at its lower end, the multi-channel insertion hole penetrates the lower end of the bottom shell, the diameter of the multi-channel near the pneumatic component is doubled, and the multi-channel penetrates the front end of the bottom shell.

[0009] As a further optimization of this utility model, the bottom end of the bottom shell is fixedly connected to the top end of the support cylinder, the ventilation channel opened in the support cylinder is connected to the internal multi-channel channel opened in the bottom shell, and the number of suction cup assemblies is four.

[0010] As a further optimization of this utility model, the spring groove is formed by a combination of a cylinder and a rectangle. The spring groove is connected to the front end of the multi-channel. Limiting sliders are fixedly connected to the top and bottom of the magnetic column. The magnetic column is slidably connected to the inner side of the spring groove.

[0011] As a further optimization of this utility model, the reset groove is connected to the spring groove, the reset groove penetrates the front end of the bottom shell, the reset rod is embedded in the inner side of the reset groove, and the reset rod protrudes from the front end of the bottom shell.

[0012] As a further optimization of this utility model, the column rod is cylindrical in shape, the rear end of the column rod is fixedly connected to the front end of the first spring, and the outer side of the sealing ring is in contact with the front end of the first spring.

[0013] As a further optimization of this utility model, the following features are provided: a rectangular groove is provided at both the upper and lower ends of the first spring near the guide slide plate; the rear end of the rectangular groove of the first spring is flush with the rear end of the guide slide plate; the guide slide plate is slidably connected to the inner side of the rectangular groove of the first spring; the diameter of the locking hole is 1.3 times the diameter of the magnetic post; and the magnetic post is magnetically attracted to the magnet.

[0014] Compared with the prior art, the beneficial effects of this utility model are:

[0015] In this invention, through the coordinated work of the support shell assembly, pneumatic assembly, and suction cup assembly in the device, combined with the suction cup and sealing soft rubber component, the device can be quickly fixed on the table, ensuring that the ID card reader remains stable and does not shift during ID card recognition. This design effectively avoids affecting the efficiency and accuracy of recognition due to device movement, enhances the user's operating experience, and ensures accurate reading of ID card information. At the same time, the fixing and unfixing process of the device is simple and quick, and users can quickly adjust the fixing position of the device according to actual needs, thereby improving the flexibility and convenience of use. Attached Figure Description

[0016] Figure 1 This is a schematic diagram of the overall structure of this utility model;

[0017] Figure 2 This is a cross-sectional structural diagram of the support shell assembly of this utility model;

[0018] Figure 3 This is a cross-sectional structural diagram of the bottom shell of this utility model;

[0019] Figure 4 This utility model Figure 3 A schematic diagram of the structure at point A;

[0020] Figure 5 This is a schematic diagram of the column structure of this utility model;

[0021] Figure 6 This utility model Figure 5 A schematic diagram of the structure at point B.

[0022] In the picture: 1. ID card reader;

[0023] 2. Support shell assembly; 21. Bottom shell; 22. Multi-channel; 23. First spring; 24. Spring retaining groove; 25. Second spring; 26. Magnetic column; 27. Reset groove; 28. Reset rod; 29. ​​First filter plate;

[0024] 3. Pneumatic components; 31. Column; 32. Sealing ring; 33. Connecting block; 34. Guide slide; 35. Clip hole; 36. Magnet;

[0025] 4. Suction cup assembly; 41. Support cylinder; 42. Air duct; 43. Second filter plate; 44. Suction cup; 45. Sealing soft rubber. Detailed Implementation

[0026] The technical solutions of the present utility model will be clearly and completely described below with reference to the accompanying drawings of the embodiments. Obviously, the described embodiments are only some embodiments of the present utility model, and not all embodiments. Based on the embodiments of the present utility model, all other embodiments obtained by those of ordinary skill in the art without creative effort are within the protection scope of the present utility model.

[0027] It should be noted that the terminology used herein is for the purpose of describing particular embodiments only and is not intended to limit the exemplary embodiments according to this application. As used herein, the singular form is intended to include the plural form as well, unless the context clearly indicates otherwise. Furthermore, it should be understood that when the terms "comprising" and / or "including" are used in this specification, they indicate the presence of features, steps, operations, devices, components, and / or combinations thereof.

[0028] Please see Figure 1-6 This utility model provides a technical solution:

[0029] A mobile customer management device for CRM includes an ID card reader 1. A support shell assembly 2 is fixedly connected to the bottom of the ID card reader 1. A pneumatic assembly 3 is installed inside the support shell assembly 2. A suction cup assembly 4 is fixedly connected to the bottom of the support shell assembly 2. The support shell assembly 2 includes a bottom shell 21. Multiple channels 22 are formed inside the bottom shell 21. A first spring 23 is fixedly connected to one side of the multiple channels 22 inside the bottom shell 21. A spring-fixing groove 24 is formed inside the bottom shell 21. A second spring 25 is fixedly connected to one side of the spring-fixing groove 24. A magnetic column 26 is slidably connected inside the spring-fixing groove 24. A reset groove 27 is formed inside the bottom shell 21. A reset rod is fixedly connected to the front end of the magnetic column 26. 28. The multi-channel 22 of the bottom shell 21 is fixedly connected to the front end of the first filter plate 29. The pneumatic component 3 includes a column rod 31. A sealing ring 32 is fixedly connected to the outside of the column rod 31. A connecting block 33 is fixedly connected to the front end of the sealing ring 32. A guide slide plate 34 is fixedly connected to the top and bottom of the connecting block 33. A locking hole 35 is opened on the inside of the connecting block 33. A magnet 36 is fixedly connected to the left end of the locking hole 35 of the connecting block 33. The suction cup component 4 includes a support cylinder 41. An air passage 42 is opened on the inside of the support cylinder 41. A second filter plate 43 is fixedly connected to the inside of the air passage 42 of the support cylinder 41. A suction cup 44 is fixedly connected to the bottom end of the support cylinder 41. A sealing soft rubber 45 is fixedly connected to the bottom end of the suction cup 44.

[0030] As a further implementation of this solution, the bottom of the ID card reader 1 is fixedly connected to the top of the bottom shell 21. The bottom of the multi-channel 22 opened in the bottom shell 21 is provided with a sub-hole. The sub-hole of the multi-channel 22 penetrates the bottom of the bottom shell 21. The diameter of the multi-channel 22 near the pneumatic component 3 is enlarged by two times. The multi-channel 22 penetrates the front end of the bottom shell 21. The bottom of the bottom shell 21 is fixedly connected to the top of the support cylinder 41. The ventilation channel 42 opened in the support cylinder 41 is connected to the interior of the multi-channel 22 opened in the bottom shell 21. There are four suction cup components 4, which facilitates the support cylinder 41 to enter the interior of the multi-channel 22 through the ventilation channel 42. After being filtered by the second filter plate 43, impurities can be prevented from entering the interior of the multi-channel 22.

[0031] As a further implementation of this solution, the fixed spring groove 24 is formed by a cylindrical and rectangular shape. The fixed spring groove 24 is connected to the front end of the multi-channel 22. The top and bottom ends of the magnetic column 26 are fixedly connected to limit sliders. The magnetic column 26 is slidably connected to the inside of the fixed spring groove 24. Under the elastic tension of the second spring 25, the magnetic column 26 can be kept moving to the left. At the same time, the magnetic column 26 plays a limiting role when sliding inside the fixed spring groove 24.

[0032] As a further implementation of this solution, the reset groove 27 is connected to the spring groove 24. The reset groove 27 penetrates the front end of the bottom shell 21. The reset rod 28 is embedded in the inner side of the reset groove 27. The reset rod 28 protrudes from the front end of the bottom shell 21, which facilitates the movement of the magnetic column 26 when the reset rod 28 is operated, so that the magnetic column 26 is disengaged from the inside of the card hole 35, thereby achieving the effect of quick disassembly of the device.

[0033] As a further implementation of this solution, the column rod 31 is cylindrical in shape, and the rear end of the column rod 31 is fixedly connected to the front end of the first spring 23. The outer side of the sealing ring 32 is in contact with the front end of the first spring 23. Under the sealing effect of the sealing ring 32, the gas inside the multi-channel 22 can be prevented from overflowing between the column rod 31 and the bottom shell 21.

[0034] As a further implementation of this solution, the first spring 23 has rectangular grooves at both the upper and lower ends near the guide slide plate 34. The rear end of the rectangular groove of the first spring 23 is flush with the rear end of the guide slide plate 34. The guide slide plate 34 is slidably connected to the inside of the rectangular groove of the first spring 23. The diameter of the locking hole 35 is 1.3 times the diameter of the magnetic column 26. The magnetic column 26 and the magnet 36 are magnetically attracted. Under the magnetic attraction of the magnet 36, the magnetic column 26 quickly engages with the inside of the locking hole 35, thereby limiting the position of the column rod 31 and the connecting block 33, so that the device can be quickly fixed to the table.

[0035] Workflow: When fixing the device to the table, adhere the bottom of the sealing soft rubber 45 to the smooth table surface. The sealing soft rubber 45 is a plastic soft rubber that improves the adhesion to the table surface. Then press the device down, at which point the suction cups 44 deform. The gas inside the four suction cups 44 passes through the second filter plate 43 and enters the interior of the ventilation channel 42, and then enters the interior of the multi-channel 22 from the ventilation channel 42. Under the action of gas thrust, the column rod 31 moves forward, and the sealing ring 32 acts as a seal between the column rod 31 and the bottom shell. The column 31 moves forward, causing the connecting block 33 to move forward as well. The connecting block 33 is slidably connected to the inside of the multi-channel 22 via the guide slide plate 34, preventing the column 31 from twisting inside the multi-channel 22. At the same time, the column 31 causes the first spring 23 to elastically extend. When the connecting block 33 opens the locking hole 35 and aligns with the magnetic column 26, the magnetic column 26 moves to the left under the magnetic attraction of the magnet 36. At this time, the left end of the magnetic column 26 engages inside the locking hole 35. 26 is slidably connected inside the spring groove 24. The magnetic column 26 drives the second spring 25 to elastically extend. At the same time, the magnetic column 26 drives the reset rod 28 to move to the left. The magnetic attraction between the magnetic column 26 and the magnet 36 makes the elastic force of the second spring 25 twice that of the magnetic column 26. Under the limiting action of the magnetic column 26 on the connecting block 33, the column rod 31 and the connecting block 33 can be prevented from moving backward. At this time, the device is fixed to the table by the cooperation of the suction cup 44 and the sealing soft glue 45. When the ID card is placed on the ID card reader 1 for recognition... This prevents the ID card reader 1 from moving, improving the efficiency and accuracy of ID card recognition. When the device needs to be disassembled, the reset rod 28 is activated and moved to the right. The reset rod 28 drives the magnetic column 26 to move to the right, and the magnetic column 26 squeezes the second spring 25. When the magnetic column 26 is disengaged from the inside of the card hole 35, under the elastic pull of the first spring 23, the column rod 31 drives the connecting block 33 to move backward. At this time, the suction cup 44 collides inside, and the device can be quickly separated from the table, achieving the effect of quick disassembly.

[0036] Although embodiments of the present invention have been shown and described, it will be understood by those skilled in the art that various changes, modifications, substitutions and alterations can be made to these embodiments without departing from the principles and spirit of the present invention, the scope of which is defined by the appended claims and their equivalents.

Claims

1. A mobile client management device for CRM comprising an identity card reader (1), characterized in that: The bottom end of the identity card reader (1) is fixedly connected with a support shell assembly (2), the inner side of the support shell assembly (2) is provided with a pneumatic assembly (3), the bottom end of the support shell assembly (2) is fixedly connected with a suction cup assembly (4), the support shell assembly (2) comprises a bottom shell (21), a plurality of passages (22) are formed in the inner side of the bottom shell (21), a first spring (23) is fixedly connected with one side of the plurality of passages (22) in the inner side of the bottom shell (21), a fixed spring groove (24) is formed in the inner side of the bottom shell (21), a second spring (25) is fixedly connected with one side of the fixed spring groove (24) formed in the bottom shell (21), a magnetic column (26) is slidably connected with the inner side of the fixed spring groove (24), a reset groove (27) is formed in the inner side of the bottom shell (21), a reset rod (28) is fixedly connected with the front end of the magnetic column (26), a first filter plate (29) is fixedly connected with the front end of the plurality of passages (22) formed in the bottom shell (21), the pneumatic assembly (3) comprises a column rod (31), a sealing ring (32) is fixedly connected with the outer side of the column rod (31), the front end of the sealing ring (32) is fixedly connected with a connecting block (33), guide sliding plates (34) are fixedly connected with the top end and the bottom end of the connecting block (33), a clamping hole (35) is formed in the inner side of the connecting block (33), a magnet (36) is fixedly connected with the left end of the clamping hole (35) formed in the connecting block (33), the suction cup assembly (4) comprises a support cylinder (41), an air passage (42) is formed in the inner side of the support cylinder (41), a second filter plate (43) is fixedly connected with the inner side of the air passage (42) formed in the support cylinder (41), a suction cup (44) is fixedly connected with the bottom end of the support cylinder (41), a sealing soft rubber (45) is fixedly connected with the bottom end of the suction cup (44).

2. The CRM mobile client management apparatus of claim 1, wherein: The bottom end of the identity card reader (1) is fixedly connected with the top end of the bottom shell (21), the lower end of the plurality of passages (22) formed in the bottom shell (21) is provided with a separate insertion hole, the separate insertion hole of the plurality of passages (22) penetrates the lower end of the bottom shell (21), the diameter of the plurality of passages (22) near the pneumatic assembly (3) is twice as large, and the plurality of passages (22) penetrate the front end of the bottom shell (21).

3. The CRM mobile client management apparatus of claim 1, wherein: The bottom end of the bottom shell (21) is fixedly connected with the top end of the support cylinder (41), the air passage (42) formed in the support cylinder (41) is in communication with the plurality of passages (22) formed in the bottom shell (21), and the number of the suction cup assembly (4) is four.

4. The CRM mobile client management apparatus of claim 1, wherein: The fixed spring groove (24) is formed in the shape of a cylinder and a rectangular body, the fixed spring groove (24) is in communication with the front end of the plurality of passages (22), the top end and the bottom end of the magnetic column (26) are fixedly connected with a limiting sliding strip, and the magnetic column (26) is slidably connected with the inner side of the fixed spring groove (24).

5. The CRM mobile client management apparatus of claim 1, wherein: The reset groove (27) is in communication with the fixed spring groove (24), the reset groove (27) penetrates the front end of the bottom shell (21), the reset rod (28) is embeddedly installed in the inner side of the reset groove (27), and the reset rod (28) protrudes from the front end of the bottom shell (21).

6. The CRM mobile client management apparatus of claim 1, wherein: The column rod (31) is in the shape of a cylinder, the rear end of the column rod (31) is fixedly connected with the front end of the first spring (23), and the outer side of the sealing ring (32) is attached to the front end of the first spring (23).

7. The CRM mobile client management apparatus of claim 1, wherein: Rectangular body sliding grooves are arranged at the upper end and the lower end of the first spring (23) close to the guide sliding plate (34), the rear end of the rectangular body sliding groove of the first spring (23) is flush with the rear end of the guide sliding plate (34), the guide sliding plate (34) is slidingly connected to the inner side of the rectangular body sliding groove of the first spring (23), the card hole (35) is provided with a diameter of one point three times of the diameter of the magnetic column (26), and the magnetic column (26) is magnetically attracted to the magnet (36).

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