Suffering certificate issuance support device and program

Abstract

To easily perform a series of operations up to issuance of a suffering certificate consistently as compared with a case where multiple screens for the operations required to issue the suffering certificate are started up individually and the respective operations are performed.SOLUTION: A display unit maintains and displays operation buttons, corresponding to switching to a plurality of screens including an issuance management screen for accepting designation of the day and time of investigation of investigation-applied buildings and an investigator screen for accepting registration of an investigator in charge of the investigation of the building, while any of the screens is being displayed. An investigation plan creation unit accepts an input of an object period in which an investigation plan is generated on one of the displayed screens, and creates an investigation plan including which investigator investigates which building and when in the object period based upon information on a building whose investigation day and time are designated within the object period among the investigation object buildings specified on the issuance management screen and information on the investigator whose registration has been accepted on the investigator screen.SELECTED DRAWING: Figure 6

Description

[Technical Field]

[0001] The present invention relates to a disaster certificate issuance support device and program. [Background technology]

[0002] When disasters such as major earthquakes and floods occur, various forms of support are available depending on the extent of damage to homes, and disaster certificates are issued by municipalities and other local governments to certify the extent of damage to homes. Victims whose homes have been damaged must apply for a certificate from the local government that has jurisdiction over their address. After receiving the application from the victim, the local government must then inspect the victim's home and issue a disaster certificate based on the results of that inspection.

[0003] For example, Patent Document 1 discloses a disaster application support system in which an application management server that accepts applications for disaster damage certificates including photographic images showing the extent of damage to affected houses, etc. and manages the procedures for issuing disaster damage certificates conducts a preliminary review of the photographic images attached to the application data, and if the attached photographic images are not suitable for determining the extent of damage, the system requests the applicant to resubmit the photographs, thereby swiftly reviewing the disaster damage certificates. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Publication No. 2020-52795 Summary of the Invention [Problem to be solved by the invention]

[0005] However, when a disaster occurs, the process of issuing disaster certificates to residents in affected areas requires a variety of tasks to be completed, including grasping the extent of the damage in the affected area, organizing teams to dispatch local government officials to investigate, simulating the investigation plan, having local government officials investigate the damage to homes, and approving the investigation results.

[0006] The object of the present invention is to provide a disaster damage certificate issuance support device and program that can easily perform the entire series of tasks required to issue a disaster damage certificate in a consistent manner, compared to launching separate programs with functions corresponding to each screen that performs the tasks required to issue a disaster damage certificate and performing each task separately. [Means for solving the problem]

[0007] The disaster certificate issuance support device of the first aspect of the present invention includes a display unit that displays one of a plurality of screens that can be switched by accepting a user's operation, including a first screen that identifies a building to be surveyed by inputting information about residents and accepts the designation of a survey date and time for surveying the extent of damage to the building, and a second screen that accepts the registration of an investigator who will survey the damage situation of the building, and that displays operation buttons corresponding to switching to each of the plurality of screens, and that accept a user's operation to switch the display of each screen, while maintaining the operation buttons regardless of the state in which any screen is displayed; The system is equipped with a survey plan generation unit that accepts input of a target period for generating a survey plan on one of the screens displayed on the display unit, and generates a survey plan specifying which surveyor will survey which building and when during the target period based on information about buildings identified on the first screen as survey targets and for which survey dates and times are specified within the target period, and information about surveyors whose registrations are accepted on the second screen.

[0008] A disaster damage certificate issuance support device according to a second aspect of the present invention is the disaster damage certificate issuance support device according to the first aspect, wherein the display unit is configured to switchably display a third screen that identifies buildings included in a selected area on the map information as buildings to be surveyed; The survey plan generation unit accepts input of the target period on the third screen and generates a survey plan based on information about buildings identified on the first screen for which the survey date and time are specified within the target period, information about buildings to be surveyed that are identified by selecting an area on the map information, and information about surveyors whose registrations are accepted on the second screen.

[0009] A third aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the second aspect, in which the investigation plan generation unit accepts input of the target period on the third screen, generates the investigation plan, and displays the generated investigation plan.

[0010] A fourth aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the first aspect, in which the display unit displays a list of the progress of the investigation for each building for which an investigation application has been accepted on one of a plurality of screens including the first screen.

[0011] A fifth aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the second aspect, in which the display unit lists, in different display formats, the progress of the investigation for each building for which an investigation application has been accepted on the first screen and the progress of the investigation for a building identified by selecting an area on the third screen without accepting an investigation application.

[0012] A sixth aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the third aspect, in which the display unit, when displaying the generated investigation plan on any of a plurality of screens including the third screen, also displays information on investigators who are missing for investigations within the target period.

[0013] A seventh aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the third aspect, in which the display unit, when displaying the generated survey plan on any one of a plurality of screens including the third screen, displays the total number of buildings to be surveyed, as well as the ratio of wooden buildings to non-wooden buildings among the buildings to be surveyed.

[0014] The eighth aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the first aspect, in which the display unit is further capable of switching to display a fourth screen that organizes an investigation team consisting of multiple investigators who will jointly investigate the damage situation of a building, based on information about the investigators whose registration has been accepted on the second screen.

[0015] A ninth aspect of the disaster damage certificate issuance support device of the present invention is the eighth aspect of the disaster damage certificate issuance support device, in which the investigation plan generation unit generates an investigation plan by allocating buildings to be investigated to each investigation team based on information about the investigation teams organized on the fourth screen.

[0016] A 10th aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the 8th aspect, in which the display unit is further capable of switching to display a fifth screen that accepts an operation to confirm the investigation plan generated by the investigation plan generation unit.

[0017] An 11th aspect of the disaster damage certificate issuance support device of the present invention is a disaster damage certificate issuance support device of the 8th aspect, in which the display unit is further capable of switching to display a sixth screen that displays the progress of the investigation for each investigation team organized on the fourth screen.

[0018] A disaster damage certificate issuance support device of a twelfth aspect of the present invention is a disaster damage certificate issuance support device of the tenth aspect, wherein the display unit displays, on the fifth screen, an operation button for optimizing the investigation plan based on the past performance values ​​of the investigations of each investigation team, and an operation button for accepting a selection of whether or not to finalize the investigation plan for each schedule of each investigation team; When the survey plan generation unit receives a user operation on an operation button for optimizing the survey plan, it optimizes the survey plan by changing the allocation of the buildings to be surveyed that are assigned to an unconfirmed survey plan to another survey team or another schedule.

[0019] A thirteenth aspect of the program of the present invention includes a display step of displaying one of a plurality of screens, including a first screen for identifying a building to be surveyed by inputting information about residents and accepting the designation of a survey date and time for surveying the extent of damage to the building, and a second screen for accepting the registration of an inspector who will survey the damage situation of the building, in a switchable manner by accepting a user's operation, and displaying operation buttons corresponding to switching to each of the plurality of screens, which are used to switch the display of each screen by accepting a user's operation, while maintaining the display of any of the screens being displayed; The computer executes an investigation plan generation step in which, on one of the screens displayed in the display step, input of a target period for which an investigation plan is to be generated is accepted, and an investigation plan is generated that specifies which investigators will investigate which buildings and when during the target period, based on information about buildings identified on the first screen as being the targets of investigation and for which investigation dates and times are specified within the target period, and information about investigators whose registrations are accepted on the second screen. [Effects of the Invention]

[0020] According to the first aspect of the disaster damage certificate issuance support device, it is possible to easily perform the entire series of tasks required to issue a disaster damage certificate in a consistent manner, compared to launching separate programs with functions corresponding to each screen that performs the tasks required to issue a disaster damage certificate and performing each task separately.

[0021] According to the disaster victim certificate issuance support device of the second aspect of the present invention, it is possible to carry out a simulation of an investigation plan for houses for which no investigation application has been made by residents as investigation targets.

[0022] According to the disaster damage certificate issuance support device of the third aspect of the present invention, the simulation results can be viewed immediately after the simulation is executed.

[0023] According to the disaster damage certificate issuance support device of the fourth aspect of the present invention, it is possible to easily grasp the progress of the investigation for each house for which an application for investigation has been accepted.

[0024] According to the disaster damage certificate issuance support device of the fifth aspect of the present invention, it is possible to distinguish and grasp the progress of the investigation for each house for which an investigation application has been accepted from the progress of the investigation for houses identified by selecting an area.

[0025] According to the disaster victim certificate issuance support device of the sixth aspect of the present invention, it is possible to grasp information on staff members who are in short supply during the target period.

[0026] According to the disaster victim certificate issuance support device of the seventh aspect of the present invention, the ratio of wooden houses to non-wooden houses among the houses surveyed can be grasped from the simulation results.

[0027] According to the disaster damage certificate issuance support device of the eighth aspect of the present invention, an investigation team consisting of a plurality of staff members can be organized to investigate the damage situation of houses.

[0028] According to the disaster damage certificate issuance support device of the ninth aspect of the present invention, it becomes possible to execute a simulation of an investigation plan for each investigation team.

[0029] According to the disaster damage certificate issuance support device of the tenth aspect of the present invention, it is possible to select only the desired investigation plan from among the investigation plans obtained by executing a simulation under different conditions.

[0030] According to the disaster victim certificate issuance support device of the eleventh aspect of the present invention, it is possible to grasp the investigation status for each investigation team.

[0031] According to the disaster damage certificate issuance support device of the 12th aspect of the present invention, when optimizing an investigation plan according to investigation progress information, it is possible to distinguish between investigation plans that will be changed and investigation plans that will not be changed.

[0032] According to the program of the 13th aspect of the present invention, it is possible to easily perform the entire series of tasks required to issue a disaster damage certificate in a consistent manner, compared to launching separate programs with functions corresponding to each screen that performs the tasks required to issue a disaster damage certificate and performing each task separately. [Brief explanation of the drawings]

[0033] [Figure 1] 1 is a diagram illustrating the system configuration of a disaster damage certificate issuance support system according to one embodiment of the present invention. [Figure 2] 1 is a block diagram showing the hardware configuration of a disaster damage certificate issuance support device 10 according to one embodiment of the present invention. [Figure 3] 1 is a block diagram showing the functional configuration of a disaster damage certificate issuance support device 10 according to an embodiment of the present invention. [Figure 4] 1 is a diagram showing an example of a home screen displayed on a disaster victim certificate issuance support device 10 according to one embodiment of the present invention. FIG. [Figure 5] This figure shows an overview of the functions of each screen: issuance management screen, survey area screen, surveyor screen, survey team screen, survey schedule screen, survey status screen, and issuance approval screen. [Figure 6] FIG. 10 is a diagram showing a specific example of an issuance management screen that is displayed when an operation button labeled "Issuance Management" is operated. [Figure 7] This is a diagram to explain how an administrative official operates the "New Application Button" on the issuance management screen when accepting a new application for a disaster damage certificate. [Figure 8] FIG. 10 is a diagram showing an example of an application acceptance input form screen that is displayed by operating the "new application button." [Figure 9] FIG. 10 is a diagram showing an example of an input field for the head of household in the application acceptance input form. [Figure 10]FIG. 10 is a diagram showing an example of a display screen for simply displaying the status of an investigation of a house that has already been investigated, when the house being investigated is an apartment building or the like, and the investigation has already been carried out. [Figure 11] FIG. 11 shows an example of an input field for inputting supplementary certificate information in the application acceptance input form. [Figure 12] FIG. 10 is a diagram showing an example of an input field for inputting damage investigation auxiliary information in the application acceptance input form. [Figure 13] FIG. 10 is a diagram showing an example of a reference input screen that is displayed by operating the "Basic Resident Register Linkage" tab. [Figure 14] FIG. 10 is a diagram for explaining how additional filtering processing is performed on a reference input screen linked to basic resident register data. [Figure 15] FIG. 10 is a diagram showing an example of a reference input screen that is displayed by operating the "House Tax Register Linkage" tab. [Figure 16] FIG. 10 is a diagram for explaining how additional filtering processing is performed on a reference input screen linked to house tax register data. [Figure 17] FIG. 10 is a diagram for explaining the operation when a survey reservation screen is displayed by pressing a "survey reservation" button on the issuance management screen. [Figure 18] FIG. 10 is a diagram showing an example of a survey reservation screen that is displayed when a "survey reservation" button is pressed. [Figure 19] FIG. 10 is a diagram showing a specific example of an investigator screen that is displayed when the "investigator" operation button is operated. [Figure 20] FIG. 10 is a diagram showing a specific example of an investigation team screen that is displayed when the "investigation team" operation button is operated. [Figure 21] FIG. 10 is a diagram showing an example of a display screen on which an automatically generated investigation team is displayed. [Figure 22] FIG. 10 is a diagram for explaining an example of an operation when replacing investigators on the investigation team screen. [Figure 23] FIG. 10 is a diagram for explaining an example of an operation when replacing investigators on the investigation team screen. [Figure 24]FIG. 10 is a diagram for explaining an example of an operation when deleting an investigation team on the investigation team screen. [Figure 25] FIG. 10 is a diagram for explaining an example of an operation when deleting an investigation team on the investigation team screen. [Figure 26] FIG. 10 is a diagram illustrating an example of an operation performed when adding an investigation team on the investigation team screen. [Figure 27] FIG. 10 is a diagram illustrating an example of an operation performed when adding an investigation team on the investigation team screen. [Figure 28] FIG. 10 is a diagram illustrating an example of an operation performed when adding an investigation team on the investigation team screen. [Figure 29] FIG. 10 is a diagram showing a specific example of a survey area screen that is displayed by operating the "survey area" operation button. [Figure 30] FIG. 10 is a diagram showing a specific example of a survey area screen when selecting in 100m frame units. [Figure 31] FIG. 10 is a diagram showing a specific example of a survey area screen when "Building" is selected from the selection method list. [Figure 32] 10 is a diagram for explaining an operation method for selecting a building on a map as a survey target on the survey area screen when "Building" is selected from the selection method list. FIG. [Figure 33] FIG. 10 is a diagram illustrating how the pin displayed on the house selected by the administration and the pin displayed on the house for which a survey application has been received from a resident are displayed differently. [Figure 34] This is a diagram for explaining the state when a survey plan simulation (generation of survey plan candidates) is performed on the survey area screen. [Figure 35] FIG. 10 is a diagram showing an example of display of the results of a survey plan simulation. [Figure 36] 10 is a diagram illustrating how a target house to be surveyed is displayed on a map when the target house is clicked on the display screen of the survey plan simulation results. FIG. [Figure 37] 10 is an example of a display screen showing the shortage of investigators in the simulation results of the investigation plan. [Figure 38] FIG. 10 is a diagram showing a specific example of a survey schedule screen (displaying details for two days) that is displayed by operating an operation button labeled "survey schedule." [Figure 39] FIG. 10 is a diagram showing an example of a simplified display screen that displays the investigation schedule for each investigation team for seven days (one week). [Figure 40] FIG. 40 is a diagram showing an example of a case where each block is displayed so as to show the ratio of wooden houses to non-wooden houses in the 7-day simplified display shown in FIG. 39. [Figure 41] FIG. 10 is a diagram for explaining how a block display 56 indicating a house to be inspected that is assigned to the fifth group is moved into the frame of the fourth group by drag and drop. [Figure 42] FIG. 10 is a diagram for explaining how the allocation of the houses to be surveyed, indicated by the block display 56, is changed from the fifth group to the fourth group. [Figure 43] FIG. 10 is a diagram illustrating how a warning display is displayed when a change is made, such as moving a house to be surveyed between survey teams. [Figure 44] FIG. 10 is a diagram for explaining how to lock a research plan for a certain day. [Figure 45] FIG. 10 is a diagram for explaining the operations for finalizing the current investigation plan and issuing investigation instructions to an investigation team that has already been organized. [Figure 46] FIG. 1 is a diagram illustrating operations for optimizing a current investigation plan. [Figure 47] FIG. 10 is a diagram showing a specific example of an investigation status screen displayed by operating an operation button labeled "investigation status." [Figure 48] FIG. 10 is a diagram showing a specific example of an issuance approval screen displayed by operating an "Issuance Approval" operation button. [Figure 49] FIG. 10 is a diagram for explaining how a survey result details button 63 is pressed on the issuance approval screen. [Figure 50] FIG. 10 is a diagram showing an example of the survey contents displayed when a survey result details button 63 is pressed. [Figure 51]FIG. 10 is a diagram showing an example of an evaluation score table that is displayed when a survey result details button 63 is pressed. [Figure 52] FIG. 10 is a diagram showing an example of a transfer item displayed when a survey result details button 63 is pressed. [Figure 53] 10 is a diagram for explaining operations on the publication management screen when performing output processing of the survey results. FIG. [Figure 54] 1 is a block diagram showing a hardware configuration of a mobile terminal device 60 according to an embodiment of the present invention. [Figure 55] FIG. 2 is a block diagram showing the functional configuration of a mobile terminal device 60 according to an embodiment of the present invention. [Figure 56] FIG. 10 is a diagram showing an example of a display screen of the mobile terminal device 60 that is displayed after the investigator signs in to the survey application system. [Figure 57] FIG. 10 is a diagram showing a display screen that is displayed when an operation button 71, "Transition to survey plan," is clicked. [Figure 58] FIG. 10 is a diagram showing an example of a display screen that is displayed when a start investigation button 73 is clicked. [Figure 59] FIG. 10 is a diagram showing an example of a display screen that is displayed when a drop-down menu button for application information is clicked. [Figure 60] FIG. 10 is a diagram showing an example of a display screen that is displayed when a drop-down menu button for investigation auxiliary information is clicked. [Figure 61] FIG. 10 is a diagram showing an example of a display screen that is displayed when a drop-down menu button for certificate auxiliary information is clicked. [Figure 62] FIG. 10 is a diagram illustrating an example of a simple investigation screen. [Figure 63] FIG. 10 is a diagram showing a detailed investigation screen that is displayed when applicable items are checked on the simple investigation screen and the "Next" button is clicked. [Figure 64] FIG. 64 is a diagram showing the operation screen after exterior photography is performed on the detailed investigation screen shown in FIG. 63. [Figure 65]FIG. 65 is a diagram showing an operation screen that is displayed when the "Investigator confirms the judgment results" operation button is clicked on the operation screen shown in FIG. 64. [Figure 66] FIG. 10 is a diagram showing an example of a detailed investigation screen on the mobile terminal device 60. [Figure 67] FIG. 10 is a diagram showing the operation screen after exterior photography is performed on the detailed investigation screen. [Figure 68] This figure shows how a card with the words "Flood depth damage record" is displayed when the survey item is flood depth. [Figure 69] FIG. 10 is a diagram showing an example of a display screen in which a photograph has been taken and recorded on a card called "Flood Depth Damage Record." [Figure 70] FIG. 10 is a diagram showing an example of a display screen when recording the damaged location and damage level assessment for the survey item "slope." [Figure 71] FIG. 10 is a diagram showing an example of a display screen when recording the damaged location and damage level assessment for the survey item "roof." [Figure 72] FIG. 10 is a diagram showing how the damage area ratio is input when recording the survey item of roof. [Figure 73] FIG. 10 is a diagram showing an example of a display screen when recording the damaged location and damage level assessment for the survey item "foundation." [Figure 74] FIG. 10 is a diagram showing an example of a display screen when recording the location of damage and the damage level assessment for the survey item of a pillar or a bearing wall. [Figure 75] FIG. 10 is a diagram showing an example of an input screen for recording the extent of damage in terms of area percentage for survey items such as pillars, bearing walls, and fixtures. [Figure 76] This is a diagram showing an example of an input screen when recording the degree of damage in terms of the number of items (pieces) for survey items such as pillars, bearing walls, and fixtures. [Figure 77] FIG. 10 is a diagram showing an example of a display screen when recording the damaged location and damage level determination for the survey item "equipment." [Figure 78] This is a diagram showing an example of a pull-down menu for dividing facilities into four categories: bathroom, kitchen, toilet, and other, and recording the details of damage to each category. [Figure 79]FIG. 10 is a diagram showing an example of an input screen when inspecting a building that is not made of wood. [Figure 80] FIG. 10 is a diagram showing an example of an input screen for items to be transferred; [Figure 81] FIG. 10 is a diagram for explaining the operation when checking the judgment result by clicking the operation button "Check the judgment result." [Figure 82] 10 is an example of an alarm screen for notifying an investigator that there are survey items that have not been entered when checking the judgment results. [Figure 83] FIG. 10 is a diagram showing an example of a display screen showing the determination results including the results of investigations of other parts. DETAILED DESCRIPTION OF THE INVENTION

[0034] Next, an embodiment of the present invention will be described in detail with reference to the drawings.

[0035] FIG. 1 is a diagram showing the configuration of a disaster victim certificate issuance support system according to one embodiment of the present invention.

[0036] As shown in Figure 1, one embodiment of the disaster damage certificate issuance support system is composed of a disaster damage certificate issuance support device 10, multiple terminal devices 20, and multiple mobile terminal devices 60 on which a survey application program (hereinafter referred to as a survey app) is installed.

[0037] The disaster damage certificate issuance support device 10 is installed in an administrative agency such as a city hall, and is connected to a plurality of terminal devices 20 via a network 30 such as a local government wide area network (LGWAN), which is a comprehensive administrative network. The disaster damage certificate issuance support device 10 and the plurality of terminal devices 20 form a rear support system.

[0038] As explained above, the survey app is pre-installed on multiple mobile terminal devices 60, which are carried by investigators conducting residential damage certification surveys. The mobile terminal devices 60 are, for example, information processing devices such as smartphones and tablet devices, and are capable of sending and receiving data to and from the disaster damage certificate issuance support device 10 via the mobile network 50 and the Internet 40. The survey app is configured to work in conjunction with a rear support system to realize a system for conducting on-site surveys of damaged houses.

[0039] Next, the hardware configuration of the disaster victim certificate issuance support device 10 in the disaster victim certificate issuance support system of this embodiment is shown in FIG.

[0040] 2, the disaster damage certificate issuance support device 10 of this embodiment has a CPU 11, memory 12, a storage device 13 such as a hard disk drive, a communication interface (abbreviated as IF) 14 that transmits and receives data to and from external devices via a network 30, and a user interface (abbreviated as UI) device 15 that includes a touch panel or liquid crystal display and a keyboard. These components are connected to each other via a control bus 16.

[0041] The CPU 11 is a processor that controls the operation of the disaster damage certificate issuance support device 10 by executing predetermined processes based on a control program stored in the memory 12 or the storage device 13. While the present embodiment has been described as the CPU 11 reading and executing the control program stored in the memory 12 or the storage device 13, this is not limiting. The control program may be provided in a form recorded on a computer-readable recording medium. For example, the program may be provided in a form recorded on an optical disc such as a CD (Compact Disc)-ROM or a DVD (Digital Versatile Disc)-ROM, or in a semiconductor memory such as a USB (Universal Serial Bus) memory or a memory card. The control program may also be acquired from an external device via a communication line connected to the communication interface 14.

[0042] FIG. 3 is a block diagram showing the functional configuration of the disaster damage certificate issuance support device 10 that is realized by executing the above control program.

[0043] As shown in FIG. 3, the disaster damage certificate issuance support device 10 of this embodiment includes an operation input unit 31, a display unit 32, a data transmission / reception unit 33, a control unit 34, and a data storage unit 35.

[0044] The display unit 32 displays various information to the user under the control of the control unit 34. The operation input unit 31 inputs various operation information performed by the user.

[0045] The data transmitter / receiver 33 transmits and receives data to and from external devices such as the terminal device 20 and the mobile terminal device 60 .

[0046] The control unit 34 inputs information about the resident who has applied for the survey and information about the resident's house via the operation input unit 31, and identifies the house to be surveyed. Note that the control unit 34 is configured to be able to identify the house included in the disaster area set by the government as the house to be surveyed, even for the house for which no application from the resident has been received.

[0047] The control unit 34 also automatically creates an investigation team by organizing investigators into teams consisting of staff from the agency and support staff from other agencies. The control unit 34 then executes an investigation plan simulation to generate investigation plan candidates for when and which houses each of the created investigation teams will investigate.

[0048] Furthermore, the control unit 34 manages the survey schedule, and also stores and manages the survey results of the on-site survey by inputting the survey results from the mobile terminal device 60 via the data transmission / reception unit 33, and manages the progress of the survey plan.

[0049] In the disaster damage certificate issuance support device 10 of this embodiment, a screen in which a plurality of screens for performing each of the above-mentioned functions can be switched by displaying tabs is displayed on the display unit 32. Specifically, by displaying a plurality of tabs corresponding to each screen on one screen, it is possible to switch from any screen to another screen with a single operation.

[0050] FIG. 4 shows an example of a home screen displayed on the disaster victim certificate issuance support device 10 of this embodiment.

[0051] Referring to Figure 4, we can see that the top of the display screen displays operation buttons for "Home," "Issue Management," "Survey Area," "Investigator," "Survey Team," "Survey Schedule," "Survey Status," and "Issue Approval."

[0052] The operation buttons "Home," "Issue Management," "Survey Area," "Investigator," "Survey Team," "Survey Schedule," "Survey Status," and "Issue Approval" correspond to the home screen, issuance management screen, survey area screen, investigator screen, survey team screen, survey schedule screen, survey status screen, and issuance approval screen, respectively.

[0053] The display unit 32 displays any one of the plurality of screens in a switchable manner by accepting a user operation, and also displays operation buttons corresponding to switching to each of the plurality of screens, for accepting a user operation to switch the display of each screen, while maintaining the display regardless of the state in which any screen is displayed. Specifically, regardless of which of the plurality of screens described above is displayed, the display unit 32 continues to display operation buttons "Home," "Issue Management," "Survey Area," "Investigator," "Investigation Team," "Investigation Schedule," "Investigation Status," and "Issue Approval" at the top of the screen.

[0054] The home screen shown in Figure 4 allows users to check the overall status of the residential damage assessment survey.

[0055] Figure 5 shows an overview of the functions of each of the screens other than the home screen: the issuance management screen, the survey area screen, the surveyor screen, the survey team screen, the survey schedule screen, the survey status screen, and the issuance approval screen.

[0056] The issuance management screen centrally manages applications for disaster damage certificates from residents and provides a function for sharing information among related parties in multiple departments. Specifically, when a resident visits to apply for an investigation into the damage to their home, the issuance management screen (first screen) is the screen that identifies the home to be investigated by entering information about the resident who visited to apply, such as by interviewing the resident, and accepts the specification of the date and time of the investigation to investigate the extent of damage to that home.

[0057] The survey area screen is a screen that provides functions for identifying houses to be surveyed when a relatively large-scale disaster occurs, without waiting for residents to apply for a survey of the damage to their houses, and for determining which areas to prioritize for survey before starting the application.The survey area screen (third screen) provides a function for identifying houses within an area that should be surveyed when the area to be surveyed is selected on the map information without accepting input of information about residents, as houses to be surveyed.

[0058] The Investigator screen is a screen that provides a function for centrally managing registered investigators who conduct residential damage certification surveys. This Investigator screen (second screen) provides a function for accepting registration of investigators who will conduct house damage surveys. Investigators who conduct house damage surveys include not only city hall employees, but also ordinary citizens with specific knowledge who have been gathered to conduct the surveys.

[0059] The investigation team screen is a screen that provides a function for grouping investigators into investigation teams and managing the investigation teams that will be going out to investigate.

[0060] The survey schedule screen is a screen that provides a function for creating a detailed schedule for the area to be surveyed, such as when which survey team will visit which house in which area.

[0061] The survey status screen is a screen that provides the function of checking whether the survey is progressing smoothly or if there are any delays, while syncing with the information in the survey app.

[0062] The issuance approval screen visualizes the investigation status in a list and provides functions for judging the results, such as approving the investigation results, linking the subsequent certificate issuance data, or redoing the investigation.

[0063] The control unit 34 then accepts input of the target period for which the survey plan is to be generated on one of the screens displayed on the display unit 32, and performs a survey plan simulation to generate survey plan candidates for which surveyors will survey which houses and when during the target period, based on information about the houses to be surveyed identified on the issuance management screen and information about the surveyors whose registrations have been accepted on the surveyor screen. Note that the configuration also allows the user to manually create a survey plan and register the manually created survey plan.

[0064] Furthermore, the control unit 34 accepts input of the target period on the survey area screen and performs a simulation of the survey plan based on information regarding houses identified on the issuance management screen for which the survey date and time are specified within the target period, information regarding houses to be surveyed that are identified by selecting an area on the map information, and information regarding surveyors whose registrations have been accepted on the surveyor screen.

[0065] The control unit 34 then receives input of the target period on the survey area screen, executes a simulation of the survey plan, and displays the obtained simulation results on the display unit 32.

[0066] The display unit 32 then displays a list of the progress of the investigation for each house for which an investigation application has been accepted on the issuance management screen. Note that the display unit 32 may also display a list of the progress of the investigation for each house for which an investigation application has been accepted on a screen other than the issuance management screen.

[0067] Furthermore, when displaying the progress of the investigation on the issuance management screen, the display unit 32 displays the progress of the investigation for each house for which an application for investigation has been accepted on the issuance management screen in a list format different from the progress of the investigation for a house that has been identified by selecting an area on the investigation area screen without accepting an application for investigation, in a list format different from the display format described below.

[0068] Furthermore, when the display unit 32 displays the simulation results of the survey plan (the generated survey plan) on the survey area screen, it also displays information on the surveyors who are lacking for the survey within the target period.

[0069] Furthermore, when the display unit 32 displays the simulation results of the survey plan on the survey area screen, it displays the total number of houses surveyed, as well as the ratio of wooden houses to non-wooden houses among the houses surveyed.

[0070] In addition, the display unit 32 provides a function on the investigation team screen (fourth screen) to organize an investigation team consisting of multiple investigators who will jointly investigate the damage to houses, based on the information of the investigators whose registration has been accepted on the investigator screen.

[0071] Then, the control unit 34 executes a simulation of the investigation plan by allocating houses to be investigated to each investigation team based on the information of the investigation team organized on the investigation team screen.

[0072] Furthermore, the display unit 32 provides a function to accept an operation to confirm the investigation plan obtained by the execution of the simulation by the control unit 34 on the investigation schedule screen (fifth screen).

[0073] Furthermore, the display unit 32 provides a function to display, on the investigation status screen (sixth screen), the progress of the investigation for each investigation team organized on the investigation team screen.

[0074] Furthermore, the display unit 32 displays, on the inspection schedule screen, an operation button for optimizing the inspection plan based on the past performance values ​​of each inspection team, and an operation button for accepting the selection of whether or not to confirm the inspection plan for each inspection team for each schedule. When the control unit 34 accepts the user's operation on the operation button for optimizing the inspection plan, it optimizes the inspection plan by changing the allocation of the houses to be inspected that are assigned to the unconfirmed inspection plan to another inspection team or another schedule.

[0075] Next, specific examples of the screens displayed on the disaster damage certificate issuance support device 10 of this embodiment will be described with reference to the drawings.

[0076] First, a specific example of the issuance management screen will be described with reference to FIGS.

[0077] Figure 6 shows a specific example of the publication management screen that appears when you click the "Publishing Management" button.

[0078] The disaster damage certificate issuance process basically begins when a resident visits the counter and applies for a disaster damage certificate. When an application for a disaster damage certificate is accepted from a resident, the administrative staff member will first display the issuance management screen to enter information about the resident.

[0079] This issuance management screen centrally manages applications for disaster damage certificates from residents, and displays a list of cases where requests for damage investigations have been accepted, as well as cases where the government has decided to conduct damage investigations.

[0080] Figure 6 shows a list of eight cases in total: five cases in which requests for damage investigations have been received from residents, and three cases in which the government has decided to investigate the damage, and for which investigations are currently underway.

[0081] Each row in this list represents a case for which a damage survey is being conducted, and for cases for which a disaster certificate has been issued from a resident, the status up to the issuance of the disaster certificate is visualized, including the application acceptance date, the scheduled date and time of the survey, and the date of the survey. When a row in this list is selected, detailed application information is displayed on the right.

[0082] On the issuance management screen in Figure 6, when the "All" tab is selected, a list of both cases for which investigation requests have been accepted from residents and cases for which investigation requests have not yet been accepted from residents and are currently under investigation is displayed. However, when the "Accepted" tab is selected, only a list of cases for which investigation requests have been accepted from residents is displayed, and when the "Investigation pending" tab is selected, only cases for which the government has decided to conduct an investigation are displayed.

[0083] In this way, the issuance management screen displays a tab called "Accepted" for cases where investigation requests from residents have been accepted, a tab called "Investigation in Progress" for cases where investigation requests from residents have not yet been accepted, and a tab called "All" for both types of cases, and by switching the tab selection, the screen will switch to display each case.

[0084] When the "All" tab is selected, cases for which requests for investigation from residents have been accepted and cases for which investigation requests have not yet been accepted from residents may be displayed in different display formats, such as by using different colors. This is an example of a list displaying the progress of investigations for each house for which requests for investigation have been accepted and the progress of investigations for houses identified by selecting an area on the investigation area screen without accepting requests for investigation, in different display formats. It is also possible to assign a specific mark to either cases for which requests for investigation from residents have been accepted or cases for which investigation requests have not yet been accepted, or to display each with a specific mark.

[0085] In this manner, the disaster damage certificate issuance support device 10 of this embodiment can register and manage both cases (houses) for which the government has selected an area and decided to conduct an investigation without waiting for an investigation request from residents, and cases (houses) for which an investigation request from residents has been accepted, within the same system. Therefore, the disaster damage certificate issuance support device 10 of this embodiment can handle investigation targets in a unified manner, thereby making it possible to efficiently plan on-site investigations. The application acceptance input form screen displayed by operating the "New Application Button" may be displayed as a pop-up overlay on the screen shown in FIG. 7, or may be displayed by transitioning from the screen shown in FIG. 7. Even if displayed in this manner, this application acceptance input form screen is also an issuance management screen in the sense that it is a screen displayed by operating the "New Application Button" provided in the issuance management screen.

[0086] When accepting a new application for a disaster damage certificate, the administrative official presses the "New Application" button, as shown in Figure 7. This displays the application acceptance input form screen, as shown in Figure 8, and the official at the administrative office can enter the application information based on the disaster damage certificate application form filled out by the resident who visited the administrative office. Note that there are also "no-writing counters" and web applications in which the official directly asks the resident who visits the office for information, rather than the resident filling out the disaster damage certificate application form.

[0087] The input field on the input form screen for entering application information shown in Figure 8 consists of the following three input fields. (1) Input field for entering applicant / head of household information (2) Input field for certificate supplementary information (3) Input field for supplementary information for damage investigation

[0088] The entry field for applicant and head of household information is for entering information about the applicant and the head of household for whom the Disaster Victim Certificate is to be issued. In cases where a Disaster Victim Certificate needs to be sent to an evacuation site, this entry field allows for entry and management of delivery address information.

[0089] Each item in the input field is divided into required items and optional items. When entering information into each input field, you can either enter the information manually or refer to the Resident Basic Register data.

[0090] As shown in Figure 8, the entry fields for applicant information include the applicant's name, address, type of identification document, relationship between the head of household and the applicant, contact telephone number, contact email address, whether or not a disaster damage certificate is desired, recipient's name, recipient address, reception number, reception branch number, etc.

[0091] In addition, the input field for the head of household is designed to input information such as the head of household's name, nickname, address, damaged building, date of birth, and gender, as shown in Figure 9. Damaged buildings can be specified on a map, and damaged buildings can be identified by selecting the building to be surveyed on the map.

[0092] When identifying the location of a damaged building as a survey target, the system automatically zooms in and displays a map of the area containing the damaged building after entering address information.One of the challenges in accepting applications for disaster damage certificates is that there are many cases where there is not a one-to-one relationship between the house and the address, so the system allows users to select individual houses on the map, making it possible to identify damaged buildings on the map.

[0093] Then, by clicking on a specific house from the buildings displayed on the map, it can be identified as the house to be investigated.

[0094] In addition, when multiple houses correspond to one address, one possible method for selecting a house is to display a pin as is if the house can be uniquely identified based on the input address information, and if the house cannot be uniquely identified, to display multiple houses corresponding to the address in gray and have the user perform an operation to place a pin.

[0095] In the example screen shown in Figure 9, the house selected as the target for the survey is displayed with a pin on the map, and information on the status of the primary and secondary surveys is displayed. To avoid multiple applications, information may be displayed to indicate whether a disaster damage claim has already been filed for the selected house. The primary survey refers to a visual inspection of the exterior of the building to determine and certify the extent of damage. The secondary survey is conducted upon a request from a victim of a building for which a primary survey has been conducted. In principle, the secondary survey involves a visual inspection of the exterior and entry into the interior, with the applicant present, to determine and certify the extent of damage. However, depending on the disaster situation, the primary survey may not be conducted and the secondary survey may be conducted first.

[0096] It is also possible to set display conditions for the pins, and to switch between color-coded display and display / hide according to the set display conditions. Furthermore, since the displayed map information is deformed, a satellite image or an aerial image taken in advance may be superimposed on the image to allow the user to specify the house to be surveyed. Furthermore, the granularity of the displayed information may be changed depending on the map reduction ratio. For example, to make it easier to identify a house, the display density of nearby store names and place names may be changed depending on the zoom level.

[0097] Furthermore, if the house to be surveyed is an apartment building or the like and a survey has already been conducted, the survey status of the house can be displayed as shown in the example in Figure 10. If the house has already been surveyed, the date is displayed, and if it has not been surveyed, a simple message is displayed to that effect, preventing duplication of surveys. The example in Figure 10 shows that the first survey was conducted on June 16th, and that the second survey has not yet been conducted.

[0098] If the building you want to select does not exist on the map because the map data is out of date, for example, you can click on a specific location on the map to place a pin at that location, allowing you to register the house to be surveyed and identify its location.

[0099] Additionally, the input field for entering supplementary certificate information is designed to allow the entry of information such as the household number, household classification, and household members, as shown in Figure 11. Supplementary certificate information is information about household members to be included on the disaster victim certificate. Supplementary certificate information can be entered directly or by referencing resident register data. Supplementary certificate information is entered when household member information is to be included on the disaster victim certificate. All input fields for supplementary certificate information are optional.

[0100] Furthermore, as shown in Figure 12, the input fields for inputting auxiliary damage survey information include building structure, building classification, joint classification, building use, lot number, number of above-ground floors, number of basement floors, total floor area, first floor floor area, year of construction, property number, property owner name, property owner address, property owner telephone number, relationship between applicant and property, and name of survey witness. The auxiliary damage survey information is information used to increase the efficiency of damage surveys, and is a screen for inputting and managing registration information held in the fixed asset ledger, such as the structure and type of the building. Note that all input fields for auxiliary damage survey information are optional.

[0101] When using the input form described above, various information had to be entered directly, but by clicking the "Basic Resident Register Linkage" tab or the "House Tax Register Linkage" tab displayed next to the "Input Form" tab, a reference input screen will be displayed.

[0102] An example of the reference input screen that is displayed by operating the "Basic Resident Register Linkage" tab is shown in Figure 13.

[0103] Referring to Figure 13, the search keys are the household member's furigana / furigana, date of birth, gender, and address information. When this information is entered and a search is performed, the Basic Resident Register data is searched and a list of data that matches the entered information is displayed. Note that during this search, it is possible to perform a combined search based on multiple pieces of information entered. Then, when a target person is selected from the list of list data, the information of the selected target person is automatically entered into the input form.

[0104] Furthermore, on the reference input screen linked to the Basic Resident Register data, as shown in Figure 14, it is possible to perform further filtering on the list data of search results using the following items: Household number / household member name / household member nickname / household member date of birth / household member gender / relationship / address / household head name / household head nickname

[0105] Next, Figure 15 shows an example of the reference input screen that is displayed by operating the "House Tax Register Linkage" tab.

[0106] Referring to Figure 15, the main search keys are information such as building structure / use / year of construction, number of floors / floor area, lot number / address, etc. When you enter this information and execute a search, the system searches the house register data and displays a list of data that matches the entered information. Note that during this search, it is possible to perform a compound search based on multiple pieces of information entered. Then, when you select a target house from the list of list data, the information of the selected target house will be automatically entered into the input form.

[0107] Furthermore, on the reference input screen linked to the house register data, as shown in Figure 16, it is possible to perform further filtering processing on the list data of search results using the following items. Property number / Property owner name / Building structure / Building use / Year of construction / Lot number / Number of above ground floors / Number of basement floors / 1st floor floor area / Total floor area

[0108] As explained above, on the issuance management screen, which accepts new applications for house surveys for the issuance of disaster damage certificates, the screen transitions by operating the "New Application Button," and an input form screen is displayed, which includes areas for entering at least the applicant / head of household information, which is at least some or all of the information required for the application for house surveys for the issuance of disaster damage certificates, the supplementary certificate information to be used as reference during the survey, and the supplementary damage survey information to be used as reference during the survey. Furthermore, the issuance management screen can display a Basic Resident Register linkage screen, which is a screen for searching supplementary certificate information, and a House Tax Register linkage screen, which is a screen for searching supplementary damage survey information. The issuance management screen displays tabs corresponding to the input form screen, the Basic Resident Register linkage screen, and the House Tax Register linkage screen, and by selecting or switching these tabs, the display can be switched to each screen.

[0109] In addition, the information entered in the input fields on the input form screen may be entered into the search condition input fields on the home tax register linkage screen and the basic resident register linkage screen, and the employee registering the investigation application may perform a search simply by pressing a search button. At this time, if the information entered in the input fields on the input form screen is incorrect, the information may be manually changed. For example, the information entered on the input form screen, such as the household head's date of birth and address, may be already entered immediately after switching tabs to the home tax register linkage screen or the basic resident register linkage screen.

[0110] In addition, when information displayed in the search results on the Resident Basic Register Linkage screen is selected and confirmed, for example by double-clicking, that information will be entered in the applicant / head of household information input field on the input form screen. In addition, when information displayed in the search results on the House Tax Register Linkage screen is selected and confirmed, that information will be entered in the applicant / head of household information input field on the input form screen.

[0111] Next, an example of a display screen when making a reservation to inspect a house specified by information input by the above-described operation will be described.

[0112] When making an investigation reservation, as shown in Figure 17, the investigation reservation screen is displayed by selecting the row of the case for which an investigation reservation is to be made on the issuance management screen and then pressing the "Investigation Reservation" button on the detailed information display screen on the right side of the screen. The investigation reservation screen that is displayed by operating the "Investigation Reservation" button may be displayed as a pop-up that overlaps the top of the screen shown in Figure 17, or may be displayed by transitioning from the screen shown in Figure 17. Even if displayed in this way, this investigation reservation screen is also an issuance management screen in that it is a screen that is displayed by operating the "Investigation Reservation" button provided in the issuance management screen.

[0113] An example of the survey reservation screen displayed in this way is shown in FIG.

[0114] The survey reservation screen shown in Figure 18 displays a calendar. This calendar displays how many survey plans have already been registered for each date and an estimate of how many more survey reservations can be accepted. For example, on June 18, 2022, 14 survey plans have already been registered, and the estimated availability is displayed as 44 more survey reservations that can be accepted.

[0115] The estimated availability may be calculated using the maximum number of surveyable surveys calculated based on the survey teams currently registered in the system and a buffer coefficient. If there is sufficient availability compared to the estimated availability, the reservation is confirmed immediately, but if there is not enough availability, the reservation may be adjusted. In this case, the survey subject will be notified when the reservation is confirmed.

[0116] When a day is selected on the calendar, the target houses scheduled for inspection on that day are displayed on the map, allowing the target houses to be identified on the map.

[0117] In this way, the survey reservation screen displays a calendar, and also displays on one screen the number of reservations for each day on the calendar, the estimated availability, the number of reservations in the morning, the number of reservations in the afternoon, and a map showing pins for the houses to be surveyed and the houses to be reserved that day. The pins for the houses to be reserved and the pins for the houses to be surveyed that day may be displayed in different colors. Furthermore, if the reservation time is in the morning, the pin for the house to be reserved and the pins for the houses to be surveyed that morning may be displayed in a common display format.

[0118] Then, by selecting the date and time slot for the survey reservation on the calendar and pressing the "Reservation Complete" button, the survey reservation can be set for the desired date and time. The time slot can be selected as either morning or afternoon, or a specific time slot can be specified. The survey reservation information set in this survey reservation is also linked to the survey plan information on the survey schedule screen.

[0119] In addition, when the "Book an Inspection" button is pressed, the system may identify available dates for inspection reservations based on the number of currently registered inspectors, the priority of the areas to be inspected, etc., and display only those identified dates. In other words, when accepting individual applications, it is possible to generate an inspection plan that takes into account the area-selective roller inspection plan. This makes it possible to make feasible inspection reservations. Here, the area-selective roller inspection plan refers to a plan in which a local government identifies areas with severe damage and determines the schedule and inspection team for conducting damage inspections of buildings within that area, regardless of whether or not an inspection application is received from the victims.

[0120] Next, a specific example of the investigator screen will be described with reference to FIG.

[0121] By clicking the "Investigator" tab, the investigator screen shown in Figure 19 will be displayed, displaying a list of pre-registered investigators.

[0122] On this surveyor screen, you can check each surveyor's name, affiliation, survey experience, whether they have the ability to survey non-wooden structures, and their expected return date. Therefore, by checking the surveyor's affiliation, you can determine whether they are a member of your own agency or a support staff member. Also, by checking their survey experience, you can determine how many times they have surveyed damaged houses in the past. Also, by checking whether they have the ability to survey non-wooden structures, you can determine whether they have the non-wooden structure survey skills that require specialized knowledge. Also, by checking their expected return date, you can determine the surveyor's active period.

[0123] Regarding the registration of investigators, the staff engaged in the survey can register themselves from a prepared web screen. It may also be possible to register staff engaged in the survey directly from this screen.

[0124] Additionally, the investigator screen may display work performance information for each item. This can assist with planning for the recruitment of investigators who are in short supply. Here, work performance information refers to investigation productivity (the number of investigations completed per unit past period by the investigation team to which the investigator belongs) and operational performance (hours worked per unit past period, number of vacation days taken) for determining the workload of each investigator.

[0125] In addition, information on surveyor abilities (skills) may include not only non-timber surveying capabilities but also information such as whether surveyors can drive survey vehicles, whether survey vehicles can be provided, and whether they can lead a survey team. It may also be possible to register combinations of surveyors that should not be set in the same survey team, and combinations of surveyors that should be set in the same survey team as much as possible. Furthermore, information such as available working days and available working hours (for example, only being able to work until 4:00 p.m.) may also be registered as information for each surveyor.

[0126] Next, specific examples of the investigation team screen will be described with reference to FIGS.

[0127] By operating the "Investigation Team" operation button, an investigation team screen such as that shown in FIG. 20 is displayed, allowing automatic generation and editing of investigation teams.

[0128] (1) Automatic generation of investigation teams On this investigation team screen, by pressing the "Auto-form team" button, an investigation team will be automatically generated taking into account the specified conditions. For example, the following conditions can be specified as the specified conditions. Maximum number of investigators per team Include agency personnel in all investigation teams · Form an investigation team consisting only of investigators from the same affiliation Do not include returned researchers All survey teams include surveyors who can survey non-wooden houses.

[0129] When an investigation team is automatically generated after these specified conditions are set, a screen like the one shown in Figure 21 will be displayed. In the example screen shown in Figure 21, information about the generated investigation teams and the investigators belonging to each investigation team is displayed. The star displayed next to each investigator indicates whether or not the investigator has the skill to investigate non-wooden houses.

[0130] When displaying automatically generated survey teams, survey teams that include surveyors with the skills to survey non-wooden houses may be displayed in different ways from survey teams that do not include such surveyors.

[0131] (2) Manual organization of investigation teams On this investigation team screen, it is possible to manually replace investigators, add investigation teams, or delete investigation teams in accordance with the site conditions, etc., for the investigation teams that have been created.

[0132] First, an example of an operation for replacing investigators will be described with reference to FIGS.

[0133] When replacing an investigator, operate the edit button 51 displayed on the investigation team for which you want to replace the investigator, as shown in Figure 22. This will display a screen like the one shown in Figure 23, which shows a list of investigators belonging to that investigation team with the check boxes of the investigators selected.

[0134] When replacing investigators, deselect the checkboxes of the investigators you want to remove from the investigation team, select the checkboxes of the investigators you want to add to the investigation team, and finally press the OK button to complete the investigator replacement operation.

[0135] Next, an example of an operation for deleting a research team will be described with reference to FIGS.

[0136] When deleting an investigation team, the check box 52 corresponding to the investigation team to be deleted is selected, as shown in Figure 24. Figure 24 shows the case where two investigation teams, "Hita City Team α" and "Wooden Construction Team 1," are to be deleted. Then, by selecting the check box 52 of the investigation team that you want to delete in this way and then pressing the "Delete all investigation teams" button, the investigation teams whose check boxes 52 are selected will be deleted, as shown in Figure 25.

[0137] Next, an example of an operation for adding a research team will be described with reference to FIGS.

[0138] To add an investigation team, press the "Add Team" button as shown in Figure 26. This will display a screen for creating a new investigation team as shown in Figure 27. On the screen shown in Figure 27, register the name of the newly created team, select the investigators to be registered in the team using the check boxes, and press the OK button, and a new investigation team will be created as shown in Figure 28. Figures 27 and 28 show how a new investigation team called "Hita City Team β" is created.

[0139] In addition, a team formation suitability may be calculated and displayed when an investigation team is automatically generated. This team formation suitability is calculated based on whether each investigation team includes an agency employee, whether each investigation team includes a suitable leader, whether there are investigators capable of non-timber investigation, whether investigators who cannot be combined belong to the same investigation team, and whether the investigation team is organized so that investigators who are intended to be combined belong to the same investigation team. The color of the investigation team may be changed based on the value of this team formation suitability. Thus, when an investigation team is automatically generated, the team may be automatically generated so that the sum of the team formation suitability of each investigation team is maximized. In addition, each time the investigation team composition is revised, the team formation suitability may be calculated and displayed by color-coding each investigation team, displaying a numerical value, etc.

[0140] Furthermore, when automatically generating inspection teams based on specified conditions, an indicator showing whether each inspection team satisfies the specified conditions may be visualized and displayed. Specifically, an indicator showing which inspection teams have satisfied the specified conditions and which have not may be displayed for each inspection team. Possible methods for displaying this indicator include color-coding each inspection team or displaying a specific mark. In this way, it becomes possible to efficiently assign houses to be inspected according to the items that each inspection team can inspect.

[0141] It is also possible to visualize statistics that indicate to what extent each survey team satisfies these specified conditions. Specifically, it is possible to display statistics that show the number of non-timber teams and teams that can provide route guidance. By doing so, it becomes possible to decide whether to disassemble the automatically generated survey team formation and reassign the team from scratch, or to modify the generated survey team.

[0142] Also, even if three investigators are required per team, the number of investigators in each team can be set to four or more, and teams can be created so that the minimum number of three investigators is maintained even if one of the investigators is on vacation.

[0143] Furthermore, if an investigator does not belong to any investigation team when an investigation team is automatically generated, the specified conditions can be relaxed and the investigation team can be automatically generated, with the remaining investigators added to one of the already generated investigation teams. This makes it possible to assign more investigators to one of the investigation teams while still satisfying the specified conditions when the investigation team was automatically generated.

[0144] Furthermore, the system may calculate and display the inspection productivity for each inspection team using the inspection results to date or the suitability of the team organization, etc. Inspection productivity is a numerical value that represents the number of houses that can be inspected per unit time.

[0145] Next, a specific example of the survey area screen will be described with reference to FIGS.

[0146] By operating the "Survey Area" operation button, the survey area screen shown in Figure 29 will be displayed.

[0147] On this area survey screen, if you want to start the survey before residents apply for a damage survey, you can select an area and add all the houses to be surveyed at once. The area survey screen shown in Figure 29 displays a map on the left and house information for the selected area on the right. There are two ways to select an area:

[0148] (1) Select the town / chome unit (or select the aza / chome unit) In this selection method, as shown in FIG. 29, by clicking on a chome area on the map, all the houses included in that chome can be selected at once.

[0149] (2) Selection in 100m units In this selection method, the area is divided into rectangular areas of approximately 100m length and width and displayed as a grid, as shown in Figure 30. By clicking on each rectangular area, all the houses within that rectangular area can be selected at once. The fineness and position of the grid may also be adjustable.

[0150] You can switch between the above town / chome unit selection and the 100m frame unit selection by selecting from the selection method list displayed on the map.

[0151] After selecting a block or chome unit, it may be possible to deselect part of the selected block or chome, allowing a different survey team to survey isolated areas, narrow strips, etc.

[0152] Furthermore, it is possible to select target houses by combining a selection method by town / chome unit with a grid method in 100m units. Alternatively, it is possible to select target houses by combining the grid method with chome information of neighboring non-target cities, wards, towns, and villages. In this way, it is possible to efficiently select target houses in boundary areas between cities, wards, towns, and villages. It is also possible to select houses that straddle multiple cities, wards, towns, and villages. Houses selected in this way are added to the list on the issuance management screen.

[0153] When displaying a map, reference information may be superimposed on the map. Possible reference information includes heat maps, hazard maps (disaster risk), damage screening results, number of wooden houses, zoning (residential, commercial, industrial, etc.), ground information (geology, etc.), population density, elevation, past disaster areas, satellite images, aerial images, and bird's-eye images from diagonally above. This makes it easier to select areas to be investigated. Furthermore, it may be possible to select all areas based on information categories superimposed on the map. For example, it may be possible to select all areas that are set as having a high disaster risk. This makes it easier to select areas to be investigated.

[0154] It is also possible to select individual houses rather than regions. In this case, select "Building" from the selection method list, as shown in Figure 31. Then, as shown in Figure 32, when you zoom in on a building on the map, the building will be displayed in gray and will become selectable. Then, by clicking on a grayed-out building, you can select that building as the object of investigation.

[0155] When this map is displayed, both the houses selected by selecting the area and the houses for which the residents have applied for the grant are displayed together, so it is possible to grasp on the same screen the houses that have been registered as survey targets through two different routes.

[0156] A pin is displayed on buildings selected for investigation, and it can be deselected by clicking on the building again. However, as shown in Figure 33, buildings for which applications have been submitted by residents are displayed as "application submitted," and cannot be deselected by clicking on them. Therefore, the pin displayed on the house selected by the administration and the pin displayed on the house for which applications for investigation have been accepted from residents are displayed in different colors.

[0157] The house information for the selected house is displayed on the right side of the survey area screen in Figures 29 to 31. Here, "Total number of buildings" indicates the total number of selected survey target houses. Also, "Selected area" indicates the name of the area to which the selected survey target houses belong and a breakdown of the number of survey target houses in each area. Then, by pressing the "Decide" button displayed in the upper right corner of the screen, the houses included in the selected area will be registered as survey target houses.

[0158] On this survey area screen, it is possible to carry out a survey plan simulation (generation of survey plan candidates), as shown in FIG.

[0159] In the survey planning simulation screen shown in Figure 34, the following input values ​​are automatically determined.

[0160] (1) Remaining number of investigations Here, the remaining number of surveys is the total number of houses to be surveyed set by area selection, etc. minus the number of houses that have already been surveyed.

[0161] (2) Number of survey teams already organized Here, the number of investigation teams already organized is the number of investigation teams created on the investigation team screen.

[0162] The survey plan simulation screen shown in Figure 34 allows users to change the input values ​​for the planned start date for the survey, the target completion date for the survey, and the target number of buildings to be surveyed per day by each team. In Figure 34, the planned start date is set to "June 15, 2022," the target completion date is set to "July 16, 2022," and the target number of buildings to be surveyed per day by each team is set to "10 buildings."

[0163] Then, by pressing the operation button 53 "Perform survey simulation" on the survey plan simulation screen, the survey simulation is executed.

[0164] On this survey simulation screen, it is possible to simulate the conditions, number of staff, and number of days required for the building selected by selecting the survey area.

[0165] An example of the results of the survey plan simulation described above is shown in Figure 35. In the survey plan simulation results shown in Figure 35, survey plans that meet the conditions entered on the screen in Figure 34 are displayed on a weekly basis. Specifically, the survey team (horizontal axis) and the time and house to be surveyed (vertical axis) are displayed. In the survey plan simulation, a survey plan is automatically generated so that houses to be visited in one survey are close to each other, in order to minimize the distance traveled by surveyors and conduct the survey efficiently.

[0166] When a target house to be surveyed is clicked on the display screen of the simulation results of this survey plan, the target house is displayed on a map as shown in FIG.

[0167] Furthermore, when the operation button 55 "Check shortage" is operated on the display screen of the simulation results of the survey plan shown in Figure 35, a display screen such as that shown in Figure 37 is displayed, allowing the shortage of surveyors to be confirmed.

[0168] The display screen shown in Figure 37 displays the estimated number of surveyors required to execute the survey plan shown in Figure 35, broken down by skill level. Each bar graph corresponds to one week of the survey plan. Each bar graph is color-coded to indicate the number of registered surveyors, the number of surveyors lacking in wooden surveys, and the number of surveyors lacking in non-wooden surveys. The registered number refers to the number of surveyors already organized into survey teams, i.e., the number of surveyors already secured. The number of surveyors lacking in wooden surveys refers to the number of surveyors lacking who are capable of surveying wooden houses. The number of surveyors lacking in non-wooden surveys refers to the number of surveyors lacking who need the skills to survey non-wooden houses. In other words, the sum of the number of surveyors lacking in wooden surveys and the number of surveyors lacking in non-wooden surveys is the surveyor shortage in the current simulation results.

[0169] When an employee sees the display screen shown in Figure 37, they can click the "Investigator" tab to switch to the investigator screen and register additional investigators to fill any gaps.

[0170] Then, when simulating a survey plan while changing various conditions and using the survey plan resulting from the simulation as the actual survey plan, the survey plan is decided by pressing the operation button "Decide with this plan" on the operation screen shown in Figure 34. The survey plan decided in this way can be viewed and edited on the survey schedule screen described below.

[0171] When simulating such a survey plan, it is possible to change the conditions and re-simulate as many times as necessary before finalizing the survey plan.

[0172] As described above, when the simulation results are displayed for each survey period and group on the survey area screen, the houses or groups of houses to be surveyed for each survey period and group are displayed in blocks. Furthermore, each block may be displayed with a gradation so that the proportion of non-wooden houses included can be seen.

[0173] In addition, when simulating an investigation plan, house register data can be used. This reduces the effort required to input various information and increases the accuracy of the simulation. Building use information included in the house register data can be used to determine whether buildings in the investigation area are residential or non-residential. For municipalities that do not require disaster damage certification for non-residential buildings, building use information can be used to exclude non-residential buildings from the plan at the time of simulation, reducing the number of buildings to be investigated in the rollout investigation. Building structure information can also be used to determine whether a building is wooden or non-wooden, improving the accuracy of matching between buildings and investigators, such as by assigning only investigators with the ability to investigate non-wooden buildings to non-wooden buildings.

[0174] Furthermore, it is also possible to set priorities regarding the order in which investigations are to be carried out as simulation conditions. For example, it is possible to set priorities such as giving priority to areas with poor damage screening results or areas with a high disaster risk. It is also possible to manually set priorities for each area, so that areas with higher priorities are prioritized for investigation. This makes it possible to create an investigation plan that takes priorities into account.

[0175] Furthermore, when simulating a survey plan, different simulations can be performed using the same data and conditions, such as a survey plan with the survey team as the basic unit and a survey plan with the surveyor as the basic unit. This makes the simulation more efficient and allows for the standardization of data and conditions.

[0176] Furthermore, when simulating a survey plan, a survey plan may be generated that shortens the travel distance of each survey team and shortens travel time. The travel time can be calculated using the travel productivity of each survey team.

[0177] Furthermore, when a simulation is performed under various conditions, multiple simulation results may be stored and displayed for comparison, allowing the user to select which simulation result to finalize. In this case, the total estimated survey time (including travel time) may be calculated and displayed for each simulation result. This can improve the efficiency of the simulation.

[0178] The simulation results may also be displayed as the estimated date and time of completion for each town and district, allowing users to grasp the estimated date and time of completion for areas that should be given high priority.

[0179] Next, a specific example of the investigation schedule screen will be described with reference to FIGS.

[0180] By operating the "Survey Schedule" operation button, a survey schedule screen such as that shown in FIG. 38 is displayed.

[0181] On this inspection schedule screen, it is possible to check the houses to be inspected that have been assigned to each inspection team. In the example inspection schedule screen of Figure 38, it is possible to select either a detailed display that displays each inspection team's inspection schedule for two days, or a simple display that displays each inspection team's inspection schedule for seven days. Figure 38 shows the case where the detailed display that displays each inspection team's inspection schedule for two days has been selected. Figure 39 shows an example of the display screen when the simple display that displays each inspection team's inspection schedule for seven days (one week) has been selected. The inspection schedule screens shown in Figures 38 and 39 are displayed as tables with two axes: a time axis and a team axis.

[0182] The two-day detailed display shown in Figure 38 displays details of the survey schedule for two days, and by scrolling horizontally, it is possible to check the survey schedule for one week. In the two-day detailed display, when you click on a house to be surveyed, the location of that house is displayed on a map. In addition, when you click on a day for a certain group, it is also possible to display all the houses to be surveyed by that group on that day on a map.

[0183] In the two-day detailed display shown in Figure 38, when a certain survey team is selected for a certain day, the houses to be surveyed assigned to that survey team may be displayed in a different display mode on the map displayed on the right, such as in a different display color from the other houses to be surveyed, or surrounded by a dotted line. In the example display screen shown in Figure 38, the frame for the fourth team on June 18 is selected, and the five houses to be surveyed are displayed surrounded by a dotted line. Furthermore, when only one house to be surveyed is selected, the pin indicating the location of the selected house may be displayed in a different color from the other pins.

[0184] In addition, in the example display screen shown in Fig. 38, each house to be surveyed is displayed as a selectable block, and each block is displayed in a different color so that it is clear whether the house is wooden, non-wooden, or unknown.

[0185] The 7-day simplified view shown in Figure 39 displays the survey schedule for one week by location, and the number of surveys per area. Clicking on a survey area displays the locations of the surveyed houses within that area on a map.

[0186] In the 7-day simplified display shown in Figure 39, multiple surveyed houses are grouped together and displayed as a single block, so each block can be displayed so that the proportion of wooden and non-wooden houses can be seen, as shown in Figure 40.

[0187] Furthermore, the two-day detailed display shown in Figure 38 allows for easy reassignment of surveyed houses assigned to one survey team to another. Specifically, as shown in Figure 41, the block display 56 representing the surveyed house assigned to the fifth survey team is dragged and dropped into the frame of the fourth survey team. Then, as shown in Figure 42, the assignment of the surveyed house indicated by the block display 56 changes from the fifth survey team to the fourth survey team. If the assignment of surveyed houses is changed and the surveyed houses assigned to each survey team on the map are displayed in different colors for each survey team or are surrounded by dotted lines, the display color and dotted lines will also change accordingly to reflect the new assignment. It is also possible to assign houses that have not yet been assigned to a survey team to a survey team.

[0188] In this way, when moving block displays showing houses to be surveyed between survey teams, when a certain block display is selected, the pin display of the house represented by that block display may be displayed on the map in a first manner, and other houses that are the subject of survey by the survey team to which that house is assigned may be displayed in a second manner, and other houses may be displayed in a third manner. In this case, when the selected block display is moved and moved into the frame of another survey team, the houses that that survey team is the subject of survey are displayed in the second manner, and other houses may be displayed in the third manner.

[0189] When making such changes, such as transferring a survey target house between survey teams, if the new survey team composition is deemed unreasonable, a warning message such as that shown in FIG. 43 may be displayed. Specifically, a warning message may be displayed when a non-wooden house is being moved to a survey team that does not have a surveyor with non-wooden survey skills, or when a survey team has a surveyor with non-wooden survey skills but the number of non-wooden houses is likely to exceed the survey team's capabilities based on the survey time and previous survey results. In the example screen shown in FIG. 43, when the survey target house indicated by block 56 is moved to the fourth team, the number of survey targets for the fourth team per day becomes too high, resulting in a warning message stating "Too many survey targets per team." Similarly, if the proportion of non-wooden houses in a certain survey team after the change is too high, a warning message to that effect may be displayed. Alternatively, in addition to simply displaying a warning message, the moving of the survey target house may be prohibited, disabling any attempt to drop block 56 into another survey team's frame.

[0190] Furthermore, if a survey date has been reserved based on a request from a resident, the house being surveyed cannot be moved, which can prevent erroneous changes that should not be made. It is also possible to clearly display whether there are restrictions on changing the date and time, or on movement between survey teams on the same day. This allows users who are trying to revise their survey plans to understand what kind of movement is restricted, allowing them to revise their survey plans efficiently.

[0191] Furthermore, when finalizing the inspection plan for a certain day, clicking the lock mark 57 displayed above the date on the inspection schedule screen, as shown in Figure 44, will lock the inspection plan for that day. If you want to lock the inspection plan for each inspection team, click the lock mark 58 displayed for each inspection team. Finally, as shown in Figure 45, pressing the "Confirm plan" operation button 59 finalizes the inspection plan and issues inspection instructions to the assembled inspection teams. When issuing these inspection instructions to the inspection teams, it is possible to present possible orders for inspecting houses to shorten travel time. At this time, traffic conditions may also be taken into account when calculating the possible orders.

[0192] If the investigations are not carried out in the proposed order, the investigation team may be presented with a new order for investigating houses that have not yet been investigated, taking into account the current location of the investigation team, in order to shorten the investigation time.

[0193] Furthermore, when a survey for one day is completed and a survey plan for the next day is generated on the survey schedule screen, the optimal survey plan can be automatically generated, taking into account the progress made by each survey team that day and the locations of houses that could not be surveyed. Here, the optimal survey plan means a survey plan that minimizes the distance traveled by each survey team, taking into account the number of items that each survey team can survey.

[0194] Specifically, as shown in Figure 46, by clicking the "Optimize Plan" operation button 60, the process of optimizing the survey plan is executed, and the survey plan that has not yet been implemented is incorporated into the survey plan for tomorrow and beyond. At this time, it is possible to manually change the allocation of survey target houses for the optimized survey plan to suit the on-site situation (assigning survey target houses of one survey team to another survey team, or moving them to a different schedule).

[0195] When the "Optimize Plan" operation button 60 is clicked, the survey plan is optimized by changing the assignment of the houses to be surveyed that are assigned to the survey plan that has not been confirmed, i.e., is not locked, to another survey team or another schedule. In other words, if you lock in advance the houses whose assignment you do not want to change when optimizing the plan, it is possible to prevent the survey schedule from being changed during optimization.

[0196] If there is no need to change the survey plan, or if the required changes are minor, there is no need to optimize the survey plan. The survey plan can be fine-tuned manually as needed, and the survey plan can be finalized for the following days.

[0197] Next, a specific example of the investigation status screen will be described with reference to FIG.

[0198] By operating the "investigation status" operation button, an investigation status screen such as that shown in FIG. 47 is displayed.

[0199] This investigation status screen allows the progress of each investigation team's damage investigation to be confirmed. Specifically, when communication is established between the mobile terminal device 60 carried by the investigator on-site and the disaster damage certificate issuance support device 10, progress information from the investigation app is received in real time and reflected on the investigation status screen. By referring to this investigation status screen, it is possible to quickly determine which investigation team's investigation is delayed, and to quickly issue support instructions to other investigation teams in the event of a problem.

[0200] The survey status screen in Figure 47 allows users to see the overall status, such as the number of survey teams that are progressing smoothly and the number of teams that are behind schedule. The overall progress is also displayed as the ratio of the number of surveys planned for the day of the survey to the number of surveys currently completed. The average survey speeds for wooden and non-wooden houses for all survey teams are also displayed. Furthermore, the progress, estimated completion time, survey speed (for wooden and non-wooden houses), and current location of each survey team are displayed individually. Here, survey speed refers to the time it takes for a survey team to survey one house.

[0201] Furthermore, if, as the investigation progresses, it is possible to shorten the total investigation time by switching the investigation target house with another investigation team, the system may automatically suggest to each investigation team that they switch the investigation target house. In this case, the investigation target house is switched if both investigation teams agree. For example, if it is likely that the overall planned number of investigations can be achieved by switching a house that is behind schedule and is unlikely to be completed by the end of the day to a house that is being investigated by another investigation team whose investigation is progressing smoothly, the system may suggest switching the investigation target house as described above.

[0202] On the survey status screen, survey teams surveying adjacent areas are displayed side by side, and survey teams with higher progress rates are displayed at the top. This makes it easy to propose changes to survey areas.

[0203] Furthermore, it may be possible to upload road and bridge disruption information, and propose replacement of survey target houses taking into account the road and bridge disruption information. Also, a proposal to change the survey area can be made to other survey teams in neighboring survey areas, and if the survey area is changed, the change will be reflected in the survey plan.

[0204] Furthermore, the survey team traveling by motorbike and the survey team traveling by car may be displayed in a distinguishable manner, and a suggestion to switch teams may be sent to the survey app depending on road conditions.

[0205] In addition to displaying the average survey speed, a numerical value representing the travel productivity as described above may also be displayed. Note that this numerical value representing travel productivity may be calculated by taking into account the travel time performance of each survey team to date.

[0206] Finally, a specific example of the issuance approval screen will be described with reference to FIGS.

[0207] By operating the "issue approval" operation button, an issue approval screen such as that shown in FIG. 48 is displayed.

[0208] This issuance approval screen displays a list of surveyed houses that need to be approved after an on-site survey using the survey app has been completed and approval requests have been processed. Furthermore, the issuance approval screen allows users to check the survey results and survey details. Specifically, the example display screen shown in Figure 48 displays a list of three surveyed houses for which on-site surveys have been completed. Information such as the survey date, the survey team that conducted the survey, the survey status, and the survey assessment results for each surveyed house is also available. Furthermore, users can view detailed assessment results by clicking the word "Details" in the assessment results column.

[0209] If the survey contents are checked and there are no problems with the survey results, the survey results are approved by selecting the approve / reject / return checkboxes and pressing the approve button 61, as shown in Figure 48. By pressing the approve button 61, preparations for transferring the victim registry data are complete. In addition, surveyed houses for which approval / rejection / return processing has been carried out are hidden from the list, and only houses that require approval processing are displayed.

[0210] Additionally, the survey results can be rejected by selecting the Approve / Reject / Return checkboxes and then pressing the Reject button 62. For surveyed houses whose survey results have been rejected, pressing the "Optimize plan" operation button 60 on the survey schedule screen shown in Figure 46 will automatically include them in the survey plan as targets for re-survey.

[0211] Furthermore, the investigation results can be sent back by selecting the Approve / Reject / Return checkbox and pressing the Send Back button 65. For a sent back case, the investigation team that conducted the investigation or a designated investigation team will be instructed to redo the investigation, and the investigation information can be edited again in the investigation app. The difference between a rejection and a return is that a rejection puts the investigation in a completed state, while a return puts the investigation in an ongoing state.

[0212] If there is any deficiency in the application content, such as if a required input field is missing, the error content will be displayed in red. In that case, you can click on the relevant data to check the details of the content. Furthermore, if there are any questions about the content of a certain survey, as shown in Figure 49, you can check the details of the survey content, such as checking whether the survey was excessive or insufficient, or checking the validity of the judgment, by pressing the survey result details button 63. Specific examples of the detailed survey results that are displayed when this details button 63 is pressed are shown in Figures 50 to 52. Referring to Figures 50 to 52, it can be seen that it is possible to check the survey content and the breakdown of evaluation points, etc. By checking the survey results in this way, it is possible to determine the validity of the survey results.

[0213] In addition, Figure 50 displays the survey details, such as the summary of the survey results, the judgment results of the simple survey, and the weighting of the results. In addition, Figure 51 displays the evaluation score table, and Figure 52 displays the matters to be handed over. The survey details, evaluation score table, and matters to be handed over are displayed as tabs, and the contents can be checked by switching between them by selecting the tab.

[0214] The issuance approval screen may be configured to display a list of similar assessment results across different survey teams, along with images of the damaged houses in the survey results. This makes it easy to identify variations in assessment standards between survey teams, and improves the efficiency of bulk approval / assessment correction, etc.

[0215] Finally, we will explain the operations required for outputting the survey results. When outputting the survey results, the issuance management screen is displayed as shown in Figure 53. On this issuance management screen, the checkbox for the "Output" item of the survey target house for which the "Issuable" item is set is checked, and the survey results are output as CSV (Comma Separated Values) data by pressing the issuance output button 64. In the issuance output column of the issuance management screen, the survey target house that is marked "Issuable" and is in green is the survey target house for which the survey results can be output.

[0216] The output CSV data of the survey results is downloaded by a terminal device 30 connected to a network 30 such as LGWAN, and is used when issuing a disaster damage certificate.

[0217] [Survey Application] Next, the operation of the survey application installed on the mobile terminal device 60 that the surveyor carries with him / her during the field survey will be described.

[0218] First, the hardware configuration of the mobile terminal device 60 is shown in FIG.

[0219] 54, the mobile terminal device 60 of this embodiment has a CPU 81, a memory 82, a storage device 83 such as a flash memory, a communication interface (abbreviated as IF) 84 that transmits and receives data to and from external devices via the mobile network 50, a user interface (abbreviated as UI) device 85 including a touch panel or a liquid crystal display, and a camera 86. These components are connected to each other via a control bus 87.

[0220] The CPU 81 is a processor that controls the operation of the mobile terminal device 60 by executing predetermined processes based on a control program stored in the memory 82 or the storage device 83. In the present embodiment, the CPU 81 is described as reading and executing the control program stored in the memory 82 or the storage device 83, but this is not limiting. The control program may be provided in a form recorded on a computer-readable recording medium. For example, the program may be provided in a form recorded on an optical disc such as a CD (Compact Disc)-ROM or a DVD (Digital Versatile Disc)-ROM, or in a semiconductor memory such as a USB (Universal Serial Bus) memory or a memory card. The control program may also be obtained from an external device via a communication line connected to the communication interface 84.

[0221] FIG. 55 is a block diagram showing the functional configuration of the mobile terminal device 60 realized by executing the above control program.

[0222] As shown in FIG. 55, the mobile terminal device 60 of this embodiment includes an operation input unit 91, a display unit 92, a wireless communication unit 93, a control unit 94, a data storage unit 95, and an imaging unit 96.

[0223] The display unit 92 is controlled by the control unit 94 and displays various information to the user. The operation input unit 91 inputs various operation information performed by the user. The display unit 92 and the operation input unit 91 form a touch panel.

[0224] The wireless communication unit 93 transmits and receives data to and from the disaster certificate issuance support device 10 via the mobile network 50, which is a mobile line communication network, and the Internet 40.

[0225] The control unit 94 receives information on the damage situation from the investigator when conducting the on-site survey via the operation input unit 91, stores the information in the data storage unit 95, and transfers the information to the disaster damage certificate issuance support device 10 via the wireless communication unit 93. The imaging unit 96 also takes images of the exterior of the house being surveyed, damaged areas, etc. The images taken by the imaging unit 96 are included in the information on the damage situation.

[0226] In residential damage certification surveys, multiple people form a single survey team to conduct the survey. Therefore, individuals use their ID to sign in to the survey app. However, when an individual signs in to the system, it is possible to determine the survey team to which that individual belongs, so the system can determine which survey team is conducting the on-site survey.

[0227] FIG. 56 shows an example of the display screen of the mobile terminal device 60 that is displayed after an investigator signs in to the system in this way.

[0228] 56, it can be seen that an operation button 71, "Proceed to survey plan," is displayed on the display screen. When the surveyor clicks this operation button 71, a display screen such as that shown in FIG. 57 is displayed.

[0229] The display screen shown in Figure 57 displays a list of houses to be surveyed that are assigned to the survey team to which the surveyor who signed in belongs, along with information indicating the locations of those houses. If the list of houses to be surveyed is not displayed here, this means that no surveys have been scheduled for that survey team.

[0230] When adding a house to be surveyed on-site, a new survey button 72 is clicked to display a pin corresponding to the house on the map, and application information for the house can be entered. This is to accommodate cases where an investigator visits the site and finds a building that needs to be surveyed even though no application has been submitted, or cases where an investigator decides only on the allocation of districts without waiting for an application and then goes to the site to begin a residential damage certification survey.

[0231] In addition, if a team is unable to carry out the investigation of a house that they were responsible for and they wish to ask another team to investigate the house, the location of the house can be displayed on a map and handed over to the other team.

[0232] When displaying a list of houses to be surveyed as shown in Figure 57, the surveyor may be presented with a recommended order or route for surveying these houses. Also, the recommended means of transportation and the currently used means of transportation may be displayed.

[0233] When the surveyor starts the actual survey, he or she clicks on the survey start button 73 displayed to the right of the house where the surveyor is about to start the survey.

[0234] An example of the display screen that is displayed when the investigation start button 73 is clicked in this way is shown in FIG.

[0235] The example display screen in Figure 58 is a screen for inputting basic information. The basic information is information about the house to be surveyed, and is made up of application information, survey support information, and certificate support information.

[0236] The application information consists of information about the applicant, the applicant's contact information, and information about the head of household and the location of the house. The survey support information consists of information necessary for the house survey, such as the structure, type, and size of the house. The certificate support information consists of information about household members.

[0237] The application information, investigation support information, and certificate support information are already registered with the information entered when applying for the investigation. There are two situations where information is already registered: one is when the information received from the disaster victim certificate issuance support device 10 is registered when the application is made using the support device; the other is when the information entered in the investigation app is registered when the application is made using the investigation app. Clicking on the drop-down menu button corresponding to this information displays the input fields for each piece of information, and if there is already registered information, the input field containing that information is displayed. Note that if there are additions or changes to the information due to on-site interviews, etc., it is also possible to correct the already entered information on the spot.

[0238] For example, FIG. 59 shows an example of a display screen that appears when the application information drop-down menu button is clicked.

[0239] In the example display screen shown in Figure 59, information about the applicant and head of household is entered as application information, specifically, the applicant's name, applicant's address, applicant's identification documents, head of household's name, common name of head of household, head of household's address, etc. Note that input fields marked with the word [Required] must be entered in order to proceed with the investigation. If an attempt is made to proceed to the next step without entering this required information, an error message will be displayed and the relevant input field will be displayed with a red frame. Note that it is possible to proceed with the investigation even if non-required input fields are not entered. Note that the selection of building structure, one of the required input fields, determines whether the investigation flow is wooden / prefabricated or non-wooden, and the investigation items will also differ.

[0240] In the application information input screen shown in Figure 59, information such as the names of the applicant and head of household is entered. However, if resident data held by the local government has been imported, it is possible to omit entering the name, address, etc. by pressing the operation button "Search for household information from list" to search and select the relevant resident.

[0241] FIG. 60 shows an example of the display screen that appears when the drop-down menu button for auxiliary research information is clicked.

[0242] On the survey support information input screen, you enter information about the house being surveyed. Specifically, you enter information about the building's structure, use, owner, etc. If house data held by the local government has been imported, you can press the "Search for building information from a list" operation button to search and select the relevant house, thereby eliminating the need to enter information about the building's structure, use, owner, etc.

[0243] FIG. 61 shows an example of a display screen that appears when the drop-down menu button for the certificate auxiliary information is clicked.

[0244] On the certificate supplementary information input screen, enter information for household members excluding the head of household. Specifically, enter information such as the names, birth dates, and relationships of household members. If you have imported resident data using the search function when entering application information, the selected household information will be automatically entered.

[0245] When conducting a new survey or a roller survey to proceed without waiting for applications from residents, it is possible to choose whether or not to accept applications on-site. Also, if there are no residents available to conduct interviews and the survey is conducted without accepting applications, it is possible to omit inputting applicant information. Furthermore, when conducting an on-site survey, it is also possible to report, share, and display important disaster-related information such as "XX Bridge has collapsed" or "XX Street is impassable."

[0246] Furthermore, when conducting a new survey of a house that was not previously included in the survey plan, it is necessary to select the target house on the map. In this case, when the address of the house to be surveyed is entered, the map will focus on the target area, and the relevant house can be selected on the map. Note that even if a building does not exist on the map, it is possible to register the target house by selecting that point. In addition, when a simple house model is created and registered, it may be possible to reflect it on the map.

[0247] Furthermore, it may be possible to display it so that it is clear later that it is a simple house model. It may be possible to select a location from the geocoding results, or it may be possible to display a simple house model so that it can be selected. Also, even if the house is not the responsibility of the group, it may be possible to input, share, and display information such as "appears to be partially destroyed."

[0248] Once the basic information has been entered using the method described above, the investigator clicks the "Next" button, and a simple survey screen such as that shown in Figure 62 is displayed.

[0249] On the simple survey screen, an external survey is conducted, and if you check the applicable items, the building is deemed to be completely destroyed at that point, and a detailed survey of each part is not necessary. If there are no applicable items, you can click the "Next" button without checking any items, and the detailed survey screen will be displayed.

[0250] Note that while Figure 62 shows check items for a flood damage survey as an example, the check items will be different when a damage survey is conducted due to an earthquake. The type of damage that constitutes a total destruction assessment is determined by Cabinet Office guidelines, and the simple survey screen provides check items based on these criteria. In this embodiment, the simple survey screen presents the criteria for assessment using check boxes so that even surveyors with little survey experience can confidently assess total destruction. If the surveyor is unsure of the assessment, clicking the "See examples of damage level" operation button will display an example image of a house that has been assessed as total destruction.

[0251] FIG. 62 shows the state in which the "Next" button is clicked with the check box "At first glance, the entire house was washed away" selected.

[0252] If you check the applicable items on the simple survey screen and click the "Next" button, you will be taken to the detailed survey screen. An example of the detailed survey screen that is displayed in this way is shown in Figure 63. If you check the applicable items on the simple survey screen, only exterior photography will be carried out in the detailed survey. Therefore, only the exterior items are displayed on the detailed survey screen shown in Figure 63.

[0253] When this detailed survey screen is displayed, the surveyor clicks the "Take a photo" operation button to take a photo of the exterior of the target house. Figure 64 shows the operation screen after taking a photo of the exterior. In Figure 64, you can see that a thumbnail image of the captured image is displayed.

[0254] Once the investigator has finished taking the photograph, he or she clicks the "Confirm Judgment Results" operation button to confirm the judgment results.

[0255] It is necessary to ensure that even an inexperienced investigator can take the necessary photographs and that the images taken have the image quality required for the assessment. Therefore, it may be possible to automatically determine whether the subject of the photographed image satisfies the assessment criteria checked when assessing total destruction, and to determine whether the necessary photographs have been taken.

[0256] Figure 65 shows the operation screen that is displayed when the investigator clicks the operation button "Confirm the assessment results" on the operation screen shown in Figure 64. Figure 65 shows that the current assessment result is "total destruction," and if there are no problems with the assessment results, the investigator clicks the operation button "Complete the investigation." This completes the investigation.

[0257] If no applicable items are found in the simple survey, a detailed survey will be conducted to investigate each part. Therefore, the following explains the operations for the detailed survey.

[0258] An example of the detailed investigation screen on the mobile terminal device 60 is shown in Figure 66. On the detailed investigation screen shown in Figure 66, the items to be investigated are listed at the top of the screen, and the item that is currently being investigated, such as a blue tab, is the item that is a different color from the other item tabs. The item to be investigated can be switched by simply clicking on the tab and selecting the appropriate item. For each investigation item, when the investigation of the corresponding part is completed, the check mark in the tab for that investigation item changes, for example, from gray to green, indicating that the investigation of that investigation item is complete. Note that in the explanations following Figure 66, the gray check mark will not be displayed, and only the green check mark will be displayed to indicate that the investigation is complete.

[0259] Even on the detailed survey screen, for the survey item "exterior," the surveyor clicks the "Take a photo" operation button to take a photo of the exterior of the target house. Figure 67 shows the operation screen after taking a photo of the exterior. In Figure 67, you can see that a thumbnail image of the captured image is displayed.

[0260] Then, on the detailed survey screen, the location of damage and the damage assessment are recorded for each area. For the damaged area, a photo of the damaged area is taken on the card displayed in the center of the screen labeled "XX Damage Record" and the degree of damage is recorded. In the example screen shown in Figure 68, the survey item is flood depth, so the card labeled "Flood Depth Damage Record" is displayed. If there are multiple damaged areas, it is possible to add a card by clicking the operation button labeled "Add Assessment Basis."

[0261] Figure 69 shows an example of a display screen in which photographs have been taken and recorded on a card called "Flood Depth Damage Record."

[0262] It is possible to delete an added card by clicking the "Delete" operation button 74 displayed in the upper right corner of the card on the display screen shown in Figure 69. It is also possible to delete a photo image in a card by clicking the "Delete" operation button 75 below the captured image.

[0263] As such, for each survey item, multiple cards can be registered, allowing multiple photos to be recorded per card. Photos can also be selected from previously captured images. For example, photos can be selected from a group of photos in which houses have been identified through screening (geocoding). Screening involves extracting area images of individual buildings from aerial photos taken by a drone or other device, assigning them an identifier using a common identifier system for the building being surveyed, and storing them in a building image database. The survey app searches the database using the identifier of the building currently being surveyed, and the acquired building images are displayed and can be selected as previously captured images. This allows for structured management, viewing, and other aspects of damage information. It also allows for the recording and registration of aerial photos (e.g., photos of roofs) that are difficult to observe from the ground.

[0264] If the building structure is "wooden," the flood depth will be measured, and photographs will be taken and recorded so that the traces of the flooding can be seen, as shown in Figure 69. Then, the damage situation is selected from the pull-down menu, and the measurement of the flood depth is completed. In the example display screen shown in Figure 69, the item "Flooding between 0.5m and 1m above floor level" is shown as having been selected.

[0265] Furthermore, in the case of detached houses with one or two floors, it is necessary to investigate whether there is any damage caused by external pressure. If it is determined that there is damage caused by external force when measuring the flood depth, the initial investigation can be completed.

[0266] It is also possible to equip the system with a function that automatically recognizes the location of flood marks from images and estimates and displays the flood depth value using 3D measurement.Furthermore, it is also possible to determine the presence or absence of external pressure damage from the captured images and display a message to prevent overlooking the investigation of damage caused by external pressure.

[0267] If the house being surveyed is a wooden house, once the survey of flood depth is completed, the location of damage and the extent of damage are assessed in order of the survey items, such as slope, roof, exterior walls, foundation, pillars or bearing walls, floors, interior walls, fixtures, and equipment. Note that there are no restrictions on the order of the survey items, and the location of damage and the assessment of damage may be carried out in any order.

[0268] Next, an example of a display screen when recording the location of damage and the damage level assessment for the survey item "slope" is shown in FIG.

[0269] First, for the survey item "Slope," enter the length of the plumb bob. In the example screen shown in Figure 70, you can see that a value of "120 cm" has been entered as the length of the plumb bob. Next, measure the slope and record the results. Once all measurements are complete, check the average of the measurements and the slope, and select an option based on the damage level. If it is determined that the degree of slope damage is 1 / 20 or more, you can click the "Confirm Determination Results" button, mark it as "Completely Destroyed," and complete the primary survey.

[0270] Once the recording of the slope is complete, the next step is to record the roof. Figure 71 shows an example of the display screen when recording the damaged location and damage level assessment for the survey item "roof."

[0271] For the survey items of roof, exterior wall, floor, and interior wall, the percentage of the damaged area is recorded. On the display screen for the survey item of roof shown in Figure 71, the damaged area is photographed, and the degree of damage is selected from the pull-down menu to record the damaged area. Once the damaged area has been confirmed, the percentage of the damaged area is recorded.

[0272] Figure 72 shows how to input the damage area percentage when recording the survey item "roof." On the display screen shown in Figure 72, the input percentages must be recorded so that the total of the input percentages equals 100%. For example, in the input example shown in Figure 72, it can be seen that on the main floors, 70% is undamaged, 20% is damage level I, and 10% is damage level III, totaling 100%. On this input screen, if the total for each floor is less than or exceeds 100%, an error will occur and the survey will not be completed. Here, the main floor does not necessarily mean the first floor, but rather the floor where people mainly live.

[0273] In addition, on this damage ratio input screen, when only the known portion of the damage area ratio is input, the numerical values ​​for the unknown portion are provisionally input so that the total becomes 100%, and the screen may be displayed so that it is clear that the numerical values ​​are provisionally input.

[0274] Then, similar records are made for the exterior walls, and an example of the display screen when recording the damaged location and damage level assessment for the survey item "foundation" is shown in Figure 73.

[0275] The display screen shown in Figure 73 is where the results of the investigation into the building's foundation damage are recorded. Specifically, the damaged areas are photographed and recorded. Once the recording of the damaged areas is complete, the extent of the damage is recorded. The example display screen shown in Figure 73 shows a case where a value of "80%" has been entered as the extent of foundation damage. If the extent of foundation damage is 80% or more, it is possible to complete the primary investigation by declaring the building "completely destroyed" by clicking the operation button "Confirm assessment results."

[0276] Also, if you check the box that says "Sludge has accumulated under the floor due to flooding," the damage will be counted as 1 point even if the damage to the foundation is 0%.

[0277] Next, Fig. 74 shows an example of the display screen when recording the location of damage and the damage level assessment for the survey item of pillar or bearing wall.

[0278] For survey items such as pillars, bearing walls, and fixtures, the percentage of the damaged area or the number of pieces (number of pieces) is recorded. As with other survey items, for survey items such as pillars, bearing walls, and fixtures, the damaged area is recorded by taking a photo of the damaged area and selecting the degree of damage from a pull-down menu. Once the recording of the damaged area is complete, the percentage of the damaged area or the number of pieces (number of pieces) is recorded.

[0279] Figure 75 shows an example of the input screen when recording the degree of damage by area percentage for survey items such as columns, bearing walls, and fixtures. When recording the degree of damage by area percentage, the total percentage must be recorded to be 100%. On this input screen, if the total damage percentage is less than or exceeds 100%, an error will occur and the survey will not be completed.

[0280] Figure 76 shows an example of the input screen when recording the degree of damage by the number of items (pieces) in the survey items of columns, bearing walls, fixtures, etc. When recording the degree of damage by the number of items (pieces), the number of columns, bearing walls, fixtures, etc., with no damage and damage levels I to V should be entered separately for the main floors and other floors.

[0281] It should be noted that shear walls are difficult to distinguish from regular walls. For this reason, drawings and shear wall information may be acquired from the rear support system, and shear wall information such as the number of walls may be displayed on the survey app. In addition, the sound of hitting a wall with a specified tool may be displayed, allowing users to distinguish between shear walls and regular walls.

[0282] Next, an example of a display screen when recording the location of damage and the damage level judgment for the survey item "facilities" is shown in FIG.

[0283] The equipment survey items are divided into four categories: bathroom, kitchen, toilet, and other, and the details of damage are recorded for each of the main floors and other floors. In the equipment survey items, the details of the damage are recorded by taking a photo of the damaged area and selecting the equipment in question and the extent of its damage from a pull-down menu. If the damage is on other floors, check the box.

[0284] Figure 78 shows an example of a pull-down menu for recording the damage details for each of the four categories of facilities: bathroom, kitchen, toilet, and other. The investigator selects the degree of damage for each facility from this pull-down menu and registers it. If the total damage rate for facilities on the main floor and other floors exceeds 10%, the damage rate for the facility will be determined to be 10%.

[0285] If the building structure is not wooden, the damage details are recorded for each survey item: slope, exterior finish, miscellaneous walls, roof, equipment (outside the house), pillars or bearing walls, fixtures, beams, floors, interior finish, ceiling, and equipment (inside the house). Figure 79 shows an example of the input screen when surveying a building with such a non-wooden structure.

[0286] The survey items for slope, columns or bearing walls, fixtures, and floors are the same as for wooden buildings. In addition, for the survey items for exterior finishes, miscellaneous walls, roofs, beams, interior finishes, and ceilings, the percentage of the damaged area is recorded. As with wooden buildings, photographing the damaged areas and selecting the degree of damage from a pull-down menu are also performed to record the details of the damage. Note that the survey of non-wooden houses is more difficult to judge than that of wooden houses and requires more skill. Therefore, when surveying non-wooden houses, it may be possible to display judgment support information or provide judgment guidance.

[0287] Additionally, the survey item for facilities (outside the home) is divided into three categories: elevated water tanks / receiving tanks, external staircases, and others, and the damage details are recorded for each of the main floors and other floors. As with wooden buildings, the damaged areas are photographed and the extent of damage is selected from a drop-down menu to record the damage details. If the total percentage of damage to facilities (outside the home) on the main floors and other floors exceeds 5%, the percentage of damage to facilities (outside the home) is determined to be 5%.

[0288] Additionally, the survey item for facilities (inside the home) is divided into four categories: bathroom, kitchen / toilet, and other, and damage details are recorded for each of the main floors and other floors. As with wooden structures, photos of the damaged areas are taken, and the extent of damage is selected from a drop-down menu to record the damage details. If the total damage percentage for facilities (inside the home) on the main floors and other floors exceeds 10%, the damage percentage for facilities (inside the home) is determined to be 10%.

[0289] In addition, by clicking the operation button "Transfer Items" on the input screen for each survey item, the input screen for the transfer items is displayed. For example, by clicking the operation button 76 "Transfer Items" on the input screen shown in Figure 79, the input screen for the transfer items as shown in Figure 80 is displayed. On this input screen, if there are items that you want to share with the approver of the survey, you can enter the transfer items that you want to convey to the approver. In addition, on this input screen for the transfer items, it is possible to take a photo and attach it to the transfer items to convey to the approver.

[0290] After registering the survey details for each survey item using the operations described above, the survey results can be confirmed by clicking the "Confirm Judgment Results" operation button as shown in Figure 81. If the "Confirm Judgment Results" operation button is clicked when all survey items have not been entered, a pop-up screen as shown in Figure 82 will be displayed. This pop-up screen is an alarm screen that notifies the survey personnel that there are survey items that have not been entered. If there are survey items that have not been entered but there is no particular problem, the survey personnel can skip the survey items that have not been entered and confirm the survey results by clicking the "Confirm Judgment Results" operation button on this pop-up screen.

[0291] If you wish to interrupt the survey, you can stop it midway by clicking the "Interrupt Survey" operation button 77 on the input screen as shown in Figure 79. Clicking the "Interrupt Survey" operation button 77 will display a confirmation pop-up screen, and pressing the "Yes" operation button on this pop-up screen will interrupt the survey. The survey details that have been completed up to that point will be saved, allowing you to resume the survey later. If you wish to resume the survey, you can click the "Start Survey" button 73 on the operation screen as shown in Figure 57, and the survey will be resumed with the information entered before the survey was interrupted retained.

[0292] Additionally, when a secondary survey is conducted for both wooden and non-wooden houses, the system weights the damage level based on the value of the main floors and the area ratio before displaying the results. You can choose whether or not to weight the damage level based on the value of the main floors. Additionally, weighting the damage level based on the area ratio can be determined by selecting either the standard model, which has a 2:1 area ratio between the first and second floors, or the ratio of the floors and roof to the main floors.

[0293] Next, we will explain how to check the survey results. There are two ways to display the survey results. In one display method, when a judgment result is obtained in the simple survey or in any of the survey items of "flood depth," "slope," or "foundation," the basis for the judgment and the judgment result are displayed on a display screen such as that shown in Figure 65. In another display method, a display screen such as that shown in Figure 83 is displayed, which shows the judgment result including the survey results of other parts. In this judgment result, in addition to the basis for the judgment and the judgment result, a table showing the results of calculating the presence rate of each part is displayed.

[0294] When displaying the survey results, the time required to identify each house may be displayed. Furthermore, the number of photos taken and the number of items filled out may also be displayed. This allows each survey team to review the efficiency of their survey.

[0295] Finally, each inspection team displays the approval request list screen on the mobile terminal device 60 and transmits an approval request for the inspection results of the buildings that have been inspected to the rear support system, thereby completing the inspection for that day.

[0296] Furthermore, for information that may affect other investigation teams, specifically information about road closures, collapsed bridges, fires, etc., the credibility may be checked using photographed images and GPS information, etc., and the information may be notified to the other investigation teams using pop-up displays, flashing highlights, etc. In this way, when multiple investigation teams are conducting an investigation, the teams can work together to improve the efficiency of the investigation.

[0297] In addition, the mobile terminal device 60 may be configured to display on a map investigation cases that other investigation teams have been unable to investigate, and cases that have been assigned to other investigation teams but have not yet been investigated, allowing the team to take over or propose to take over the cases.

[0298] Furthermore, the mobile terminal device 60 may be configured so that, during the investigation work, the results of investigations by other investigation teams working nearby can be checked. This makes it possible to evaluate the validity of the judgments made in the investigation results of one's own team.

[0299] In the above embodiment, we have mainly described the case where the survey targets are houses such as private homes, but the survey targets of this embodiment are not limited to houses, and can also include buildings other than houses, such as stores. [Explanation of symbols]

[0300] 10. Disaster certificate issuance support device 11 CPU 12 Memory 13 Storage device 14 Communication Interface 15 User Interface Device 16 Control Bus 20 Terminal equipment 30 Network 31 Operation input section 32 Display section 33 Data transmission and reception unit 34 Control Unit 35 Data storage unit 40 Internet 50 Mobile Networks 51 Edit button 52 Checkboxes 53~55 Operation buttons 56 Block Display 57, 58 Key mark 59, 60 Operation buttons 60 Portable terminal device 61 Approval button 62 Reject button 63 Details button 64 Print output button 65 Reject button 71 Operation buttons 72 New Survey Button 73 Start survey button 74~77 Operation buttons 81 CPU 82 memory 83 Storage device 84 Communication Interface 85 User Interface Device 86 Camera 87 Control Bus 91 Operation input section 92 Display section 93 Radio Communication Department 94 Control Unit 95 Data storage unit 96 Imaging unit

Claims

1. a display unit that displays one of a plurality of screens, including a first screen for specifying buildings to be surveyed by inputting resident address information and a second screen for managing registered surveyors who will survey the damage status of buildings, in a switchable manner by accepting a user's operation, and that displays operation buttons corresponding to switching to each of the plurality of screens, and that accept a user's operation to switch the display of each screen, while maintaining the operation buttons regardless of which screen is displayed; an investigation plan generation unit that receives input of a target period for generating an investigation plan on one of the screens displayed on the display unit, and generates an investigation plan specifying which investigators will investigate which buildings and when during the target period based on information about the buildings to be investigated identified on the first screen and information about registered investigators; A disaster damage certificate issuance support device equipped with the device.

2. The first screen accepts the designation of an investigation date and time for investigating the extent of damage to the building, the survey plan generation unit generates the survey plan using information about buildings for which survey dates and times are specified within the target period among the buildings to be surveyed identified on the first screen; The disaster certificate issuance support device according to claim 1.

3. the display unit switchably displays a third screen that identifies buildings included in a selected area on the map information as buildings to be surveyed; The disaster damage certificate issuance support device of claim 2, wherein the investigation plan generation unit accepts input of the target period on the third screen and generates the investigation plan based on information regarding buildings identified on the first screen for which the investigation date and time are specified within the target period, information regarding buildings to be investigated that are identified by selecting an area on the map information, and information regarding registered investigators.

4. A display unit which displays one of a plurality of screens, including a third screen which collectively identifies buildings included in an area selected on map information as buildings to be surveyed, and a second screen for managing registered surveyors who will be surveying the damage status of buildings, in a switchable manner by accepting user operation, and which displays operation buttons corresponding to switching to each of the plurality of screens, and which accept user operation to switch the display of each screen, while maintaining the operation buttons displayed regardless of which screen is being displayed; a survey plan generation unit that receives input of a target period for generating a survey plan on one of the screens displayed on the display unit, and generates a survey plan specifying which surveyor will survey which building and when during the target period based on information about the building to be surveyed identified on the third screen and information about the registered surveyor; A disaster damage certificate issuance support device equipped with the device.

5. The third screen either identifies all buildings included in an area selected by town / chome unit or by aza / chome unit as buildings to be surveyed, or displays the area in a grid by dividing it into rectangular areas with a predetermined vertical and horizontal distance, and identifies all houses within the selected rectangular area as buildings to be surveyed.

5. The disaster certificate issuance support device according to claim 4.

6. The disaster damage certificate issuance support device of claim 1, wherein the display unit displays a list of the progress of the investigation for each building for which an investigation application has been accepted on one of a plurality of screens including the first screen.

7. The display unit of the disaster damage certificate issuance support device described in claim 3 lists, in different display formats, the progress of the investigation for each building for which an investigation application has been accepted on the first screen and the progress of the investigation for a building identified by selecting an area on the third screen without accepting an investigation application.

8. The disaster damage certificate issuance support device of claim 3, wherein when the display unit displays the generated survey plan on any of a plurality of screens including the third screen, it also displays information on investigators who are lacking for surveys within the target period.

9. The disaster damage certificate issuance support device described in claim 3, wherein when the display unit displays the generated survey plan on any of a plurality of screens including the third screen, it displays the total number of buildings to be surveyed and the ratio of wooden buildings to non-wooden buildings among the buildings to be surveyed.

10. The disaster damage certificate issuance support device described in claim 1, wherein the display unit is further capable of switching to display a fourth screen that organizes an investigation team consisting of multiple investigators who will jointly investigate the damage status of a building based on information about registered investigators.

11. The disaster damage certificate issuance support device described in claim 10, wherein the investigation plan generation unit generates an investigation plan by allocating buildings to be investigated to each investigation team based on information about the investigation teams organized on the fourth screen.

12. 11. The disaster certificate issuance support device according to claim 10, wherein the display unit is further capable of switching to display a fifth screen that accepts an operation to confirm the investigation plan generated by the investigation plan generation unit.

13. The disaster certificate issuance support device according to claim 10, wherein the display unit is further capable of switching to display a sixth screen that displays the progress of investigations by each investigation team organized on the fourth screen.

14. The display unit displays, on the fifth screen, an operation button for optimizing the investigation plan based on the past performance values ​​of the investigations of each investigation team, and an operation button for accepting a selection of whether or not to finalize the investigation plan for each schedule of each investigation team, The disaster damage certificate issuance support device described in claim 12, wherein when the investigation plan generation unit receives a user operation on an operation button for optimizing the investigation plan, it optimizes the investigation plan by changing the assignment of buildings to be investigated that are assigned to an unconfirmed investigation plan to another investigation team or another schedule.

15. a display step of displaying one of a plurality of screens, including a first screen for identifying buildings to be surveyed by inputting resident address information and a second screen for managing registered surveyors who will survey the damage status of buildings, in a switchable manner by accepting a user's operation, and displaying operation buttons corresponding to switching to each of the plurality of screens, which are used to switch the display of each screen by accepting a user's operation, while maintaining the display of any of the screens; a survey plan generation step of accepting input of a target period for generating a survey plan on any of the screens displayed in the display step, and generating a survey plan specifying which surveyor will survey which building and when during the target period based on information about the building to be surveyed identified on the first screen and information about the registered surveyor; A program that causes a computer to execute the following.

16. A display step for displaying one of a plurality of screens, including a third screen for collectively identifying buildings included in an area selected on map information as buildings to be surveyed, and a second screen for managing registered surveyors who will be surveying the damage status of buildings, in a switchable manner by accepting a user's operation, and displaying operation buttons corresponding to switching to each of the plurality of screens, which accept a user's operation to switch the display of each screen, while maintaining the operation buttons displayed regardless of which screen is being displayed; a survey plan generation step of accepting input of a target period for generating a survey plan on any of the screens displayed in the display step, and generating a survey plan specifying which surveyor will survey which building and when during the target period based on information about the building to be surveyed identified on the third screen and information about the registered surveyor; A program that causes a computer to execute the following.

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