In-organization communication system

Abstract

To continuously obtain improvement in motivation to make enterprise actions, a rise in work efficiency, and effects of activation of communication.SOLUTION: A registration circuit 103 receives a request to provide points to a second employee which is transmitted from a first terminal 121 through operation by a first employee, and registers the points in a second storage circuit 102 in association with identification information on the second employee, an acquisition circuit 104 acquires related destination information related to the second employee from the first storage circuit 101 once the registration circuit 103 registers the points in the second storage circuit 102 in association with the second employee, and a transfer circuit 105 transfers the points, registered in the second storage circuit 102 in association with the second employee, to a specified related destination specified with the related destination information that the acquisition circuit 104 acquires.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an intra-organizational communication system. [Background technology]

[0002] The spread of remote work has led to problems such as fewer opportunities for communication between employees and a decline in motivation in companies. To solve this problem, a communication system has been proposed that allows employees to earn incentives by exchanging points with each other (Patent Document 1).

[0003] This system allows each employee of a company to send points to other employees of the same company as a way of thanking them for something they have done for them or as part of communication. By accumulating the points sent, they can be exchanged for money, goods, services, etc. This increases employees' desire to "collect points and receive incentives," and encourages activities that encourage employees to send points to others. As a result, it is expected that motivation in corporate activities will increase, work efficiency will increase, and communication will become more active. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2017-102891 A Summary of the Invention [Problem to be solved by the invention]

[0005] When a person takes action, there are two principles behind that action: extrinsic motivation and intrinsic motivation. Extrinsic motivation is motivation brought about by external forces such as rewards or punishment. On the other hand, intrinsic motivation is motivation brought about by personal emotions and a sense of purpose, such as an interest in the action itself or a desire to become proficient at the action.

[0006] It is known that when an external reward is given for some behavior, the person who receives it tends to have a decline in intrinsic motivation. In addition, although external rewards can promote extrinsic motivation, this effect is often temporary, and if external rewards are given repeatedly, their effectiveness tends to gradually fade. For this reason, receiving external rewards for activities that were previously based on intrinsic motivation may ultimately lead to a decline in the productivity and quality of the activity itself.

[0007] If we consider traditional communication systems based on this phenomenon, when it becomes a habit to give each other company currency when someone does something for you, extrinsic motivation will become stronger, as people will naturally expect to receive an external reward when doing something, and as a result, behavior based on the intrinsic motivation that individuals previously had may decrease.

[0008] As such, conventional systems had problems such as stifling the personal interests and desire to improve that each employee had, and the benefits of the system, such as increased motivation, fading over time.

[0009] The present invention has been made to solve the above-mentioned problems, and aims to continuously achieve the effects of improving motivation in corporate activities, increasing work efficiency, and stimulating communication. [Means for solving the problem]

[0010] The intra-organizational communication system according to the present invention comprises a first terminal used by a first employee who is a point provider, a second terminal used by a second employee who is a point recipient, and a management server to which the first and second terminals are connected. The management server comprises a first memory circuit configured to store information on related destinations associated with the employees together with the employee's identification information, a second memory circuit configured to store points provided to the employees together with the employee's identification information, a registration circuit configured to receive a request for providing points to the second employee transmitted from the first terminal and to register the points in the second memory circuit in association with the identification information of the second employee, an acquisition circuit configured to acquire related destination information related to the second employee from the first memory circuit when the registration circuit registers the points in the second memory circuit in association with the second employee, a transfer circuit configured to transfer the points registered in the second memory circuit in association with the second employee to a specific related destination identified by the related destination information acquired by the acquisition circuit, and a notification circuit configured to notify the second terminal that the points registered in the second memory circuit in association with the second employee have been transferred to the specific related destination.

[0011] In one example of the above-mentioned intra-organization communication system, the transfer circuit transfers points to a specific related party.

[0012] In one example of the above-mentioned intra-organization communication system, the transfer circuit transfers an amount corresponding to the points to a specific related party.

[0013] In one configuration example of the above intra-organizational communication system, the registration circuitry further includes a third storage circuitry configured to store a history of points registered in the second storage circuitry in association with the identification information of the second employee.

[0014] In one configuration example of the above-mentioned intra-organization communication system, the third storage circuit stores a history of points registered in the second storage circuit in association with the second employee being transferred to a specific associated party.

[0015] The intra-organizational communication system of the present invention comprises a first terminal used by a first employee who is a source of information, a second terminal used by a second employee who is a recipient of the information, and a management server to which the first and second terminals are connected, and the management server comprises a memory circuit configured to store keywords of matters in which the employees are interested together with the employee's identification information, an acquisition circuit that receives a request for keyword information of the second employee sent from the first terminal and acquires keywords associated with the second employee from the memory circuit, a first transmission circuit configured to transmit the keywords acquired by the acquisition circuit to the first terminal, a reception circuit that receives the request for information and the information to be provided for the second employee sent from the first terminal, and a second transmission circuit configured to transmit the information to be provided received by the reception circuit to the second terminal.

[0016] In one configuration example of the above intra-organization communication system, the system further includes a history storage circuit configured to store a history of the second transmission circuit transmitting the provided information to the second terminal. Effect of the Invention

[0017] As described above, according to the present invention, the points that employees provide to each other as part of their gratitude and communication are transferred to related parties related to the employee, and employees also provide each other with information of interest as part of their gratitude and communication, thereby continuously achieving the effects of improved motivation in corporate activities, increased work efficiency, and stimulated communication. [Brief description of the drawings]

[0018] [Figure 1] FIG. 1 is a configuration diagram showing a configuration of an internal communication system according to the first embodiment of the present invention. [Diagram 2] FIG. 2 is a configuration diagram showing a configuration of an internal communication system according to the second embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0019] An internal communication system according to an embodiment of the present invention will be described below.

[0020] [Embodiment 1] First, an intra-organizational communication system according to a first embodiment of the present invention will be described with reference to Fig. 1. This intra-organizational communication system includes a management server 100, a first terminal 121, and a second terminal 122. The first terminal 121 and the second terminal 122 are connected to the management server 100 via a network 130. The first terminal 121 is used by a first employee who is a point provider, and the second terminal 122 is used by a second employee who is a point recipient.

[0021] The management server 100 includes a first storage circuit 101, a second storage circuit 102, a registration circuit 103, an acquisition circuit 104, a transfer circuit 105, and a notification circuit .

[0022] The first storage circuit 101 stores information on related parties related to the employee together with the employee's identification information. The first storage circuit 101 stores, for example, information on the organization to which the employee belongs and information on the external organization to which the employee belongs. The second storage circuit 102 stores points (for example, the number of points) provided to the employee together with the employee's identification information.

[0023] The registration circuit 103 accepts a request for providing points to the second employee transmitted from the first terminal 121 by the operation of the first employee, and registers the points in the second storage circuit 102 in association with the identification information of the second employee. For example, the first employee operates the first terminal 121 to transmit an offer of points to the second employee to the management server 100 as a token of appreciation for something the second employee has done for them or as part of communication. In the management server 100 that receives this request for providing points, the registration circuit 103 accepts the request and registers the points in the second storage circuit 102.

[0024] When the registration circuit 103 registers the points in the second storage circuit 102 in association with the second employee, the acquisition circuit 104 acquires from the first storage circuit 101 associated destination information relating to the second employee.

[0025] The transfer circuit 105 transfers the points registered in the second storage circuit 102 in association with the second employee to the specific related party specified by the related party information acquired by the acquisition circuit 104. When the acquisition circuit 104 acquires the related party information, the transfer circuit 105 transfers the points registered in the second storage circuit 102 to the specific related party. For example, the specific related party is connected to the management server 100 via a wide area network such as the Internet communication network, and the transfer circuit 105 transfers the points to be transferred to the specific related party, for example, via the wide area network. In addition, the transfer circuit 105 can remit an amount corresponding to the points to be transferred to the specific related party.

[0026] The notification circuit 106 notifies the second terminal 122 that the points registered in the second storage circuit 102 in association with the second employee have been transferred to the specific associated party. The transfer information notified to the second terminal 122 is displayed, for example, on a display (not shown) of the second terminal 122, and becomes visible to the second employee.

[0027] This intra-organization communication system can also include a third memory circuit 107 that stores a history of points registered by the registration circuit 103 in the second memory circuit 102 in association with the identification information of the second employee. The history stored in the third memory circuit 107 is transmitted to the first terminal 121 and the second terminal 122 in response to requests from the first terminal 121 and the second terminal 122, and becomes visible to the first employee and the second employee.

[0028] As described above, according to the first embodiment, the provision of points by the first employee to the second employee does not bring any monetary benefit to the second employee, but rather promotes in-house activities and contributes to society. In the first embodiment, no external reward such as money, goods, or services that brings about monetary benefits is provided. Therefore, the extrinsic motivation of the second employee is not strengthened, but rather the intrinsic desire to contribute to society is stimulated. As a result, behavior based on intrinsic motivation does not decrease, and the effects of improved motivation in corporate activities, increased work efficiency, and active communication can be continuously obtained.

[0029] In the above description, the points provided by the first employee to the second employee are transferred to a specific related party specified by related party information related to the second employee, but this is not limited to this. For example, the points provided to the second employee can be acquired by the second employee as an external reward by the first employee issuing a selection instruction to the management server.

[0030] [Embodiment 2] Next, an intra-organizational communication system according to a second embodiment of the present invention will be described with reference to Fig. 2. This intra-organizational communication system includes a management server 200, a first terminal 221, and a second terminal 222. The first terminal 221 and the second terminal 222 are connected to the management server 200 via a network 230. The first terminal 221 is used by a first employee who is the point provider, and the second terminal 222 is used by a second employee who is the point recipient.

[0031] The management server 200 includes a storage circuit 201 , an acquisition circuit 202 , a first transmission circuit 203 , a reception circuit 204 , and a second transmission circuit 205 .

[0032] The storage circuit 201 stores keywords related to matters in which employees are interested along with the employee's identification information.

[0033] The acquisition circuit 202 receives a request for provision of keyword information for the second employee transmitted from the first terminal 221, and acquires the keyword associated with the second employee from the storage circuit 201. The first transmission circuit 203 transmits the keyword acquired by the acquisition circuit 202 to the first terminal 221. The reception circuit 204 receives the request for provision of information for the second employee transmitted from the first terminal 221 and the information to be provided.

[0034] For example, as a way of thanking the second employee for something he or she has done for him or as part of a communication with him or her, the first employee first operates the first terminal 221 to request a keyword associated with the second employee from the management server 200. In the management server 200, the acquisition circuit 202 receives this request and acquires the requested keyword from the memory circuit 201. The acquired keyword is transmitted to the first terminal 221 and becomes visible to the first employee.

[0035] In this way, the first employee who has confirmed the keyword associated with the second employee operates the first terminal 221 to transmit information of interest to the second employee based on the keyword to the management server 200. In the management server 200, the reception circuit 204 receives this information. The provided information received by the reception circuit 204 is transmitted to the second terminal 222 by the second transmission circuit 205. The information transmitted to the second terminal 222 is displayed, for example, on a display (not shown) of the second terminal 222 and becomes visible to the second employee. The first employee is the source of the information, and the second employee is the recipient of the information.

[0036] This intra-organizational communication system can also include a history storage circuit 206 that stores a history of the information transmitted by the second transmission circuit 205 to the second terminal 222. The history stored in the history storage circuit 206 is transmitted to the first terminal 221 and the second terminal 222 upon request from the first terminal 221 and the second terminal 222, and becomes visible to the first employee and the second employee.

[0037] As described above, according to the second embodiment, the second employee is provided with information that interests him / her as a token of the first employee's gratitude to the second employee, and this information is used to promote in-house activities and contribute to society without generating any monetary benefits for the second employee. In the second embodiment, no monetary benefits, such as external rewards such as money, goods, or services, are provided. Therefore, the second employee's extrinsic motivation is not strengthened, and rather, the second employee's intrinsic desire to contribute to society is stimulated. As a result, behavior based on intrinsic motivation is not diminished, and the effects of improved motivation in corporate activities, increased work efficiency, and active communication can be continuously obtained.

[0038] In the above description, the first employee provides information to the second employee, but it is also possible to configure the first employee to provide points to the second employee. For example, the first employee can switch between providing information and providing points by issuing a selection instruction to the management server. The points provided to the second employee can be acquired by the second employee as an external reward.

[0039] The management server and terminals of the above-mentioned intra-organizational communication system can be computer devices equipped with a CPU (Central Processing Unit), a main memory device, an external memory device, a network connection device, etc., and the above-mentioned functions can be realized by the CPU operating (executing) a program deployed in the main memory device. The above-mentioned program is a program that causes a computer to execute the functions of each of the above-mentioned circuits. The network connection device connects to a network. Also, each function can be distributed among multiple computer devices.

[0040] In the above, the transfer of points to related parties and the provision of information of interest to employees were given as examples of gratitude for something done or as part of communication, but the present invention is not limited to these. The purpose of the present invention is to prevent a decline in behavior based on intrinsic motivation by employees providing each other with something that does not have monetary value as a thank you for something done or as part of communication.

[0041] As described above, according to the present invention, the points that employees provide to each other as part of their gratitude and communication are transferred to related parties related to the employee, and employees also provide each other with information that is of interest to them as part of their gratitude and communication, thereby achieving the continuous effects of increased motivation in corporate activities, improved work efficiency, and more active communication.

[0042] It should be noted that the present invention is not limited to the above-described embodiments, and it is apparent that many modifications and combinations can be made by a person having ordinary knowledge in the art within the technical concept of the present invention. [Explanation of symbols]

[0043] 100...management server, 101...first memory circuit, 102...second memory circuit, 103...registration circuit, 104...acquisition circuit, 105...transfer circuit, 106...notification circuit, 107...third memory circuit, 121...first terminal, 122...second terminal, 130...network, 200...management server, 201...memory circuit, 202...acquisition circuit, 203...first transmission circuit, 204...reception circuit, 205...second transmission circuit, 206...history memory circuit, 221...first terminal, 222...second terminal, 230...network.

Claims

1. a first terminal used by a first employee of a point provider, a second terminal used by a second employee of a point recipient, and a management server to which the first terminal and the second terminal are connected; The management server includes: a first storage circuit configured to store information about an associate to which the employee is associated along with the employee's identification information; a second storage circuit configured to store the points provided by the employee together with the employee's identification information; a registration circuit configured to receive a request for providing points to the second employee transmitted from the first terminal and to register the points in the second storage circuit in association with identification information of the second employee; an acquisition circuit configured to acquire associated destination information related to the second employee from the first storage circuit when the registration circuit registers points in association with the second employee in the second storage circuit; a transfer circuit configured to transfer the points registered in the second storage circuit in association with the second employee to a specific related party identified by the related party information acquired by the acquisition circuit; a notification circuit configured to notify the second terminal that the points registered in the second storage circuit in association with the second employee have been transferred to the specific associated party; An internal communication system that includes:

2. 2. The organizational communication system according to claim 1, The transfer circuit is an internal communication system for transferring points to the specific related party.

3. 2. The organizational communication system according to claim 1, The transfer circuit is an internal communication system for transferring an amount corresponding to the points to the specific related party.

4. The organizational communication system according to any one of claims 1 to 3, The intra-organizational communication system further includes a third storage circuit configured to store a history of points registered in the second storage circuit in association with the identification information of the second employee.

5. 5. The organizational communication system according to claim 4, The third storage circuit stores a history of the points registered in the second storage circuit in association with the second employee being transferred to the specific related party.

6. The system includes a first terminal used by a first employee who is an information source, a second terminal used by a second employee who is an information recipient, and a management server to which the first terminal and the second terminal are connected; The management server includes: a storage circuit configured to store keywords of interests of the employee along with identification information of the employee; an acquisition circuit that receives a request for provision of keyword information of the second employee transmitted from the first terminal and acquires a keyword associated with the second employee from the storage circuit; a first transmitting circuit configured to transmit the keyword acquired by the acquiring circuit to the first terminal; a reception circuit for receiving a request for providing information to the second employee and the provided information transmitted from the first terminal; a second transmission circuit configured to transmit the provision information received by the reception circuit to the second terminal; An internal communication system that includes:

7. 7. The organizational communication system according to claim 6, The intra-organizational communication system further comprises a history storage circuit configured to store a history of the second transmission circuit transmitting the provided information to the second terminal.

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