Skill improvement support device, method, and program

Abstract

To provide a skill improvement support device, a skill improvement support method, and a skill improvement support program that more reliably maintain motivation for skill improvement and more reliably improve skills.SOLUTION: A skill improvement support device 18 includes an evaluation storage unit 31, a prior evaluation storage unit 32, a specification unit 33, and a display control unit 36. The evaluation storage unit 31 associates evaluation information at evaluation time t1 with an evaluation target person whose skill is to be evaluated and stores it as evaluation data. The prior evaluation storage unit 32 associates evaluation information at past evaluation time t1, evaluation information at registration time ta, and attribute information indicating attributes at the registration time ta with a prior evaluation target person and stores them as prior evaluation data. The specification unit 33 specifies the evaluation information at each of the evaluation time t1 and the registration time ta indicated in the prior evaluation data based on selected attribute information. The display control unit 36 generates an image indicating evaluation information for each of the evaluation target person and the prior evaluation target person, and displays it on a display unit.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to a skill improvement support device, a skill improvement support method, and a skill improvement support program. [Background technology]

[0002] Various skills (abilities) are required in social activities such as work. For employees who belong to a company and are in charge of specific tasks, skills are a major factor that determines whether or not they can find employment, for example, for university students and vocational school students.

[0003] In order to grasp the skills, for example, Patent Document 1 describes a system for evaluating basic abilities of working adults, which includes a problem file, an answer file, a score conversion table file, an individual score file, an individual pattern file, a pattern comment file, a task execution unit, an individual score generation unit, an individual pattern generation unit, a comment generation unit, and a report output unit. The problem file stores problems using specific tasks in an organization or the like for directly measuring basic abilities of working adults, and the answer file stores, for each subject, measured values ​​indicating the measurement elements measured by the problems and the actual answers of the subjects to the problems. The score conversion table file stores a conversion table for converting the measured values ​​and answers into a score, which is a numerical value, and the individual score file stores the converted scores as individual scores for each subject. The individual pattern file stores, for each subject, individual patterns consisting of multiple pattern elements that are generated by comparing the average value for each field calculated based on the individual scores with a threshold value. The pattern comment file stores comments to be presented to the subjects for each pattern of the score. The task execution unit reads out the problems from the problem file and presents them to the subjects, and stores the measured values ​​and answers of the subjects in the answer file for each subject. The individual score generation unit reads out the measurement values ​​and answers from the answer file, and stores individual scores converted from the measurement values ​​and answers based on the conversion table read out from the score conversion table file in the individual score file. The individual pattern generation unit reads out the individual scores from the individual score file, and generates an individual pattern which is a pattern of the scores for each individual. The comment generation unit reads out comments to be presented to the subject from the pattern-specific comment file based on the individual pattern, and the report output unit outputs a report including at least the individual pattern and the comments. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6713681 Summary of the Invention [Problem to be solved by the invention]

[0005] However, for those whose skills are being evaluated, setting goals for the level and time to be reached for improving their skills is preferable, as this helps maintain the motivation to improve and ultimately makes the improvement of skills more certain.

[0006] Therefore, an object of the present invention is to provide a skill improvement support device, a skill improvement support method, and a skill improvement support program that more reliably maintain the motivation to improve skills and more reliably improve skills. [Means for solving the problem]

[0007] The skill improvement support device of the present invention includes an evaluation storage unit, a previous evaluation storage unit, a specification unit, and a display control unit. The evaluation storage unit associates an assessee whose skills are evaluated in a plurality of evaluation items with evaluation information about the assessee at the evaluation time t1, and stores the associated information as evaluation data. The previous evaluation storage unit associates a previous assessee who is a past assessee, evaluation information about the previous assessee at the past evaluation time t1, evaluation information at a registration time ta after the evaluation time t1, and attribute information indicating attributes at the registration time ta, for each of a plurality of previous assessees, and stores the associated information as previous evaluation data. The specification unit specifies the evaluation information at each of the evaluation time t1 and the registration time ta, which are indicated in the previous evaluation data, based on the selected attribute information. The display control unit generates an image indicating the evaluation information about the assessee and the evaluation information specified about the previous assessee, and displays the image on the display unit.

[0008] It is preferable that the identification unit identifies the evaluation information based on the attribute information selected by the person being evaluated, and the display control unit displays an image on a display unit provided on the person being evaluated's terminal device on which the person being evaluated performed the attribute information selection operation.

[0009] It is preferable that the evaluation memory unit stores evaluation information at each of multiple evaluation times including evaluation time t1 in association with the person being evaluated, the prior evaluation memory unit stores evaluation information at each of multiple evaluation times including the past evaluation time t1 in association with the prior person being evaluated, and the identification unit identifies the evaluation information at each of the multiple evaluation times.

[0010] The display control unit preferably generates a time series image in which the evaluation information at each of a plurality of evaluation times for the evaluatee is time-series-arranged, and displays the image on the display unit. More preferably, the time series image is a three-dimensional graph having a time axis showing the plurality of evaluation times, an item axis showing the evaluation items, and an evaluation information axis showing the evaluation information.

[0011] It is preferable that the system further comprises an evaluation information generating unit that generates evaluation information based on the evaluation results of each of the multiple evaluators when the evaluatee is evaluated by multiple evaluators.

[0012] The skill improvement support method of the present invention includes an evaluation storage step, a previous evaluation storage step, a specification step, and a display control step. The evaluation storage step associates an assessee whose skills are evaluated in a plurality of evaluation items with evaluation information about the assessee at evaluation time t1 and stores the associated information as evaluation data. The previous evaluation storage step associates a previous assessee who is a past assessee, evaluation information about the previous assessee at past evaluation time t1, evaluation information at registration time ta after evaluation time t1, and attribute information indicating attributes at registration time ta for each of a plurality of previous assessees, and stores the associated information as previous evaluation data. The specification step specifies evaluation information at each of evaluation time t1 and registration time ta indicated in the previous evaluation data based on the selected attribute information. The display control step generates an image indicating the evaluation information about the assessee and the evaluation information specified about the previous assessee, and displays the image on the display unit.

[0013] The skill improvement support program of the present invention causes a computer to execute the above-mentioned evaluation storing step, previous evaluation storing step, specifying step, and display control step. Effect of the Invention

[0014] According to the present invention, motivation to improve skills can be more reliably maintained and skills can be more reliably improved. [Brief description of the drawings]

[0015] [Figure 1] 1 is an explanatory diagram of a skill improvement support system according to an embodiment of the present invention; [Diagram 2] FIG. 2 is a functional block diagram of the skill improvement support system. [Diagram 3] This is an explanatory diagram regarding the time of evaluation and the time of registration, where (A) is the time of evaluation when an evaluation is conducted on an appraisee, and (B) is an explanatory diagram regarding past evaluations and the time of registration when evaluations were conducted on previous appraisee. [Figure 4] 13 is a schematic diagram showing an example of a template image for registering member information. FIG. [Diagram 5] FIG. 13 is a schematic diagram illustrating an example of a training registration template image. [Figure 6] FIG. 13 is a schematic diagram illustrating an example of a training registration template image. [Figure 7] FIG. 13 is a schematic diagram illustrating an example of a training registration template image. [Figure 8] FIG. 13 is a schematic diagram illustrating an example of a training registration template image. [Figure 9] FIG. 13 is a schematic diagram illustrating an example of a training registration template image. [Figure 10] 13 is a schematic diagram showing an example of an image showing the evaluation results of the person being evaluated. FIG. [Figure 11] A schematic diagram showing an example of an image showing the evaluation results between the person being evaluated and the previous person being evaluated. [Figure 12] An explanatory diagram showing the display mode of the difference between the evaluation result of a previous assessee and the evaluation result of the assessee. [Figure 13] FIG. 13 is a schematic diagram showing an image portion showing a comprehensive evaluation result. [Figure 14] FIG. 13 is a schematic diagram showing an image portion showing a comprehensive evaluation result. [Figure 15] FIG. 13 is a schematic diagram showing an image portion showing a comprehensive evaluation result. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0016] A skill improvement support system (hereinafter simply referred to as the "support system") 10 shown in FIG. 1 is an example of an embodiment of the present invention, and is for supporting the improvement (including acquisition) of various skills (abilities) of an assessee whose skills are to be evaluated. In this example, the assessee is a student or pupil (hereinafter collectively referred to as "students") who receives education and guidance at an educational institution such as a school, but may also be a member of any organization, such as an employee of a company or an employee of an organization. When used in an educational institution, the support system 10 is used for students and lecturers and teachers (hereinafter collectively referred to as "lecturers") who guide and educate the students, and when used in a company or an organization, it is used for employees and staff as the above-mentioned members, and managers who direct, supervise, and guide these members. The skills are not particularly limited, and may be those required or welcomed in a specific industry, occupation, job type, job, role, etc., or those required or welcomed in an unspecified industry, occupation, etc.

[0017] When the evaluation results of the skills of a student who is to be evaluated by a lecturer and other students in a certain period of time are input using the management terminal 12 and the student terminal 14, the support system 10 generates an image showing the evaluation information of the student who is to be evaluated and a group of past evaluation information of, for example, a graduate, which is an example of a past evaluatee (hereinafter referred to as a previous evaluatee), and displays it on the student terminal 14 used by the student who is to be evaluated. The group of past evaluation information of a previous evaluatee includes evaluation information when the previous evaluatee was evaluated at the above-mentioned certain period in the past and evaluation information when, for example, a job was decided. In this way, the student who is to be evaluated can compare the evaluation information showing the evaluation results made for him / her with the past evaluation information of the graduates and grasp the current level and the target level of his / her skill for each evaluation item. As a result, the student can make a plan to improve the skill of the evaluation item to reach the target level according to the evaluation item and the target level for which the skill should be improved. Instead of a graduate, a senior student may be the previous evaluatee.

[0018] The support system 10 includes management terminals 12A, 12B,... used by the administrator, student terminals 14A, 14B, 14C,... used by the students, and a skill improvement support device (hereinafter simply referred to as "support device") 18. The management terminals 12A, 12B,..., the student terminals 14A, 14B, 14C,..., and the support device 18 are connected and capable of communicating with each other via a communication network 19. In the following description, when the management terminals 12A, 12B,... are not distinguished from each other, they are referred to as management terminals 12, and when the student terminals 14A, 14B, 14C,... are not distinguished from each other, they are referred to as student terminals 14.

[0019] The management terminal 12 is a terminal device used by a lecturer as an administrator with management authority for the support system 10. The management terminal 12 is a terminal device that performs various management such as management of lecturers and students, management of transmission data sent to the student terminal 14, and management of evaluation data described below. The number of lecturers and students using the support system 10 can be increased or decreased, and management of lecturers and students includes, for example, registering and deleting lecturers and students, and classifying (grouping) students. Management of transmission data sent to the student terminal 14 includes, for example, setting evaluation items for evaluating students who are to be evaluated, and management of evaluation data for the students to be evaluated and evaluation data for students who have been evaluated in the past (for example, graduates) (hereinafter referred to as previous evaluation data). The lecturer is also an evaluator who evaluates students managed by the management terminal 12 as the students to be evaluated.

[0020] The management terminal 12 is a personal computer. However, the management terminal 12 is not limited to a personal computer, and known terminals such as tablet terminals and smartphones can be used. The number of management terminals 12 needs to be at least one, and may be multiple. For example, if there are multiple instructors, the number of management terminals 12 can be multiple, and the number of management terminals 12 is arbitrary. The same applies to the number of student terminals 14.

[0021] The student terminal 14 is a terminal device used by a current student who is an assessee. Each of the multiple students using the student terminals 14A, 14B, 14C, etc. evaluates each other. That is, each student is an assessee and also an evaluator in relation to the other assessees. The multiple students may be classified into multiple teams, and evaluation may be performed for each team. For example, the multiple students may be classified into multiple classification units (teams), and multiple students belonging to one classification unit may evaluate each other. In this case, each of the multiple students belonging to one classification unit is an assessee within the classification unit, and is also an evaluator in relation to the other assessees belonging to the classification unit. The student terminal 14 displays various input operations such as input of evaluation information to evaluate the assessee and a request to display evaluation information showing the evaluation result of the assessee, and various images showing the evaluation information of the assessee and the past evaluation information of the previous assessee.

[0022] The support device 18 is composed of a computer and is an example of the skill improvement support device of the present invention. The support device 18 performs various processes in response to input operations on the management terminal 12 and the student terminal 14. For example, in response to a login operation on the management terminal 12, the support device 18 transmits an image of the input operation for the above-mentioned various management to the management terminal 12. Then, when a request for setting and registering evaluation items for evaluating students is made by an input operation on the management terminal 12, the support device 18 stores the evaluation items. In response to a login operation and an evaluation item request on the student terminal 14, the support device 18 transmits an image showing the evaluation items to the student terminal 14. When an evaluation result for the assessee is input by an input operation on the student terminal 14, the support device 18 generates evaluation information for the assessee based on the evaluation result. The support device 18 also stores past evaluation information about previous assessees, and in response to display requests from the student terminal 14 and the management terminal 12, generates an image showing the evaluation information of the student being assessed and the past evaluation information of the previous assessee, and transmits it to the student terminal 14 and management terminal 12 from which the display request was made.

[0023] As shown in FIG. 2, the management terminal 12 and the student terminal 14 of the support system 10 each include an input unit 21, a display unit 22, and a processing control unit 23. The input unit 21 is for performing input operations, and can use known input devices such as a keyboard, a touch panel display, and a mouse. The display unit 22 is for displaying images, and can use known displays such as a liquid crystal display. The processing control unit 23 comprehensively controls the input unit 21 and the display unit 22, and performs various processes according to inputs from the input unit 21 and the support device 18. As described above, multiple students evaluate each other, and the same applies when any of the student terminals 14A, 14B, 14C, ... is the person being evaluated. Therefore, in the following explanation, the case where the student using the student terminal 14A is the person being evaluated, and the students using the student terminals 14B and 14C are the students who evaluate will be explained as an example. As described above, the lecturer using the management terminal 12 is also an evaluator.

[0024] The support device 18 includes an evaluation storage unit 31, a prior evaluation storage unit 32, an identification unit 33, and a display control unit 36. The support device 18 preferably further includes a template storage unit 37, a member storage unit 38, a training storage unit 41, and an evaluation information generation unit 42, as is the case in this example. The evaluation storage unit 31, the prior evaluation storage unit 32, the template storage unit 37, the member storage unit 38, and the training storage unit 41 configure a database DB.

[0025] The member storage unit 38 stores member information of members who use the support system 10, i.e., information on each of the instructor and multiple students. The member information includes at least the member name, a member classification indicating whether the member is an instructor or a student, login information, etc., and the member storage unit 38 associates these information and stores them as member information. The login information in this example includes an email address and a password. The member storage unit 38 stores the member information by inputting the member information and a request to register (including delete and edit) the member information at the input unit 21 of the management terminal 12.

[0026] The training storage unit 41 stores training information that associates the evaluation time, evaluation acceptance period, classification unit, evaluation items of the skills to be evaluated, evaluation criteria, etc. The training information is stored by inputting the training information and its registration request in the input unit 21 of the management terminal 12. The evaluation acceptance period is set before each evaluation time tn, and is a period for acquiring evaluation results from the management terminal 12 and the student terminal 14. The evaluation results acquired during the evaluation acceptance period are used to generate evaluation information for the evaluation time tn immediately thereafter. The classification unit is the aforementioned team consisting of multiple students who evaluate each other and a lecturer who evaluates each of these students. In this example, all evaluation items are listed and registered in advance by the lecturer, and are selected and stored from these for each evaluation time tn (each training). The evaluation criteria indicate the grading criteria when the evaluation of the person to be evaluated is performed by points, and indicate the criteria for each stage when the evaluation is performed by multi-stage evaluation such as A, B, C, ... or 1, 2, 3, .... This assessment criteria is used by instructors and students in assessing the work.

[0027] The template storage unit 37 stores a member registration template used for input operations for generating member information, a training registration template used for input operations for generating training information, etc. When the support device 18 acquires a template request from the management terminal 12, the requested member registration template or training registration template is sent to the management terminal 12 by a control unit (not shown) that comprehensively controls the support device 18.

[0028] The evaluation storage unit 31 associates the evaluatee with the evaluation information about the evaluatee at evaluation time t1 and stores it as evaluation data. It is preferable that the evaluation storage unit 31 stores evaluation data further associated with evaluation information at each of evaluation times t2, t3, ... subsequent to evaluation time t1, and this is also done in this example. It is preferable that the evaluation data further includes evaluation information that aggregates the evaluation information at all completed evaluation times to provide an aggregate for the entire period. An example of the manner in which information is associated in the evaluation data is shown in Table 1.

[0029] The evaluation time tn (n is a natural number) means that the larger n is, the later it is in the chronological order. The evaluation time tn is a predetermined time set in a sub-period shorter than a large period, such as one year. For example, when the evaluation is carried out over two years, the third and fourth years of university, the large period is one year, the one year of the third year (third year of university) is the large period, and the large period is divided into a plurality of sub-periods in chronological order (ascending order). The predetermined time of the first period is the evaluation time t1, the predetermined time of the second period is the evaluation time t2, and the predetermined time of the third period is the evaluation time t3. Following the evaluation time t3, evaluation times t4, t5, and t6 are set in the fourth year (fourth year of university) in the same way (see FIG. 3(A)). The number of sub-periods is arbitrary, and may be, for example, the number according to the semesters set at a school (such as the first and second semesters or the first to third semesters), or may be a number different from the number of semesters. Also, multiple sub-periods may be set within any semester. Also, multiple evaluation times tn at different times may simply be set without setting major and minor periods. Note that in Figures 3(A) and (B), the evaluation time tn is the final time when n=6, but the number of evaluation times n is not limited to this example.

[0030] The evaluation information includes an evaluation result for each skill evaluation item and an overall evaluation result obtained by integrating the evaluation results of each evaluation item. The evaluation items are set and registered by the instructor in order to evaluate and grasp the skills in a multifaceted and detailed manner. Specifically, the evaluation items are set by inputting the input unit 21 of the management terminal 12, and are stored in the training storage unit 41 in advance by inputting a registration request. In this example, the evaluation items are skill items that are requested and favored by companies and the like in job hunting and are registered by the instructor, and are basic IT skills, listening skills, research skills, planning skills, document creation skills, presentation skills, estimation skills, schedule formulation skills, producing skills, project promotion planning skills, project management skills, communication skills, direction skills, job type skills, and business income and expenditure planning skills.

[0031] [Table 1]

[0032] The prior evaluation storage unit 32 stores the prior evaluatee, the evaluation information of the prior evaluatee at the past evaluation time t1, the evaluation information at the registration time ta after the past evaluation time t1, and the attribute information indicating the attribute at the registration time ta, as prior evaluation data, for each of the multiple prior evaluatees. It is preferable that the prior evaluation storage unit 32 stores prior evaluation data further associated with the evaluation information at the past evaluation time t2, and this is also done in this example. Table 2 shows an example of the manner in which information is associated in the prior evaluation data.

[0033] The past evaluation times t1, t2, ... are the evaluation times at which the preceding assessee was evaluated, corresponding to the evaluation time at which the assessee is evaluated. That is, when a major period and a minor period are set for the assessee as in the above example shown in Figure 3 (A), a predetermined time in the first minor period of one year as a major period when the preceding assessee was in the third year of university (third year of university) in the past is set as the past evaluation time t1, a predetermined time in the second minor period is set as the evaluation time t2, and a predetermined time in the third minor period is set as the evaluation time t3, and similarly, evaluation times t4, t5, and t6 are set for the fourth year (fourth year of university) (see Figure 3 (B)). The evaluation times t1, t2, t3, ... for the assessee and the past evaluation times t1, t2, t3, ... for the preceding assessee may be on the same date or different dates. Furthermore, the time between evaluation times, such as the period between evaluation times t1 and evaluation time t2, may be the same or different, and the same applies to the periods between past evaluation times.

[0034] The registration time ta is later than the past evaluation time t1 and earlier than the evaluation time t1 of the assessee. In this example, the registration time ta is the date on which the preceding assessee was offered employment. The registration time ta corresponds to a time as an indicator for the assessee to reach a target level of skills over time from the present to the future. For example, in FIG. 3(B), the registration time ta (September 10, 2021) is a time between the evaluation time t5 (September 1, 2021) and the evaluation time t6 (January 10, 2022), and the assessee as a student seeking employment can set an indicator for reaching a target level of skills between the evaluation time t5 and the evaluation time t6 shown in FIG. 3(A). The evaluation information at the registration time ta may be the evaluation information obtained at the registration time ta, or the evaluation information at the evaluation time tn immediately preceding (the most recent in the past) the registration time ta may be used as the evaluation information at the registration time ta.

[0035] The attribute information is information indicating attributes such as the characteristics and qualities of the previous assessee, and the attributes are used by the instructor and each student who is the assessee to filter out specific previous assessees. Examples of the attributes include matters related to the time of schooling related to the time of schooling of the previous assessee at university, matters related to career paths related to career paths inside and outside the company, and matters related to employment related to employment. Examples of matters related to schooling include the number of credits, university grades, internship information (internship location, whether or not it was implemented, number of cases, evaluation of internship location), learning information (study time, assignments, books), university events, participation in projects, etc. Examples of matters related to career paths include affiliation (corporate name, organization name, institution name, etc.) and period of affiliation, etc. Examples of employment-related matters related to the employment of the previous assessee include the job offer (corporate name, organization name, institution name, etc.), employment conditions (salary system, starting salary, job title, etc.), industry (advertising agency, manufacturing, broadcasting, IT (Information Technology), etc.), and occupation (sales, programmer, creator, accounting, research and development, etc.). As with the previous evaluation data, the evaluation data in the evaluation storage unit 31 may include attribute information about the assessee. Examples of attribute information about the assessee include matters related to the period of education at a university or the like, matters related to career paths inside and outside the company, and employment-related matters related to employment. In Table 2 and the above-mentioned Table 1, the contents of each column are omitted and are represented as "···" etc.

[0036] [Table 2]

[0037] When multiple evaluators evaluate an assessee, the evaluation information generating unit 42 generates evaluation information for the assessee based on each evaluation result evaluated by each of the multiple evaluators, and stores the evaluation information in the evaluation storage unit 31. Specifically, when the evaluation information generating unit 42 acquires an evaluation result for the assessee from the management terminal 12 and the student terminals 14B and 14C, it identifies training information associated with the acquired evaluation result from the training storage unit 41, and compares the training information included in the training information with the time when the evaluation result was acquired. If the time when the evaluation result was acquired is within the evaluation acceptance period, it accepts the evaluation result, and if the time when the evaluation result was acquired is outside the evaluation acceptance period, it does not accept the evaluation result and sends a rejection report to the management terminal 12 and the student terminals 14B and 14C, which are the destinations of the evaluation result. Note that if the evaluation acceptance period is not set, it may be configured to accept all acquired evaluation results. Based on each acquired and accepted evaluation result, the evaluation information generating unit 42 generates evaluation information for the student as the assessee using the student terminal 14A, and stores the evaluation information in the evaluation storage unit 31. If the support device 18 does not have an evaluation information generation unit 42, the evaluation information from each of the student terminals 14B, 14C may be sent to the management terminal 12 by the aforementioned control unit (not shown), and the instructor may generate the evaluation information in the management terminal 12 and store it in the evaluation memory unit 31.

[0038] When the evaluation information generating unit 42 acquires an evaluation result for one evaluation item for the assessee from each of the management terminal 12 and the student terminals 14B and 14C, the evaluation information generating unit 42 acquires an evaluation result for the evaluation item, for example, as follows. However, this is only an example, and other methods may be used. Here, it is assumed that the instructor and the students using the management terminal 12 and the student terminals 14B and 14C evaluate the assessee by assigning points with integers from 1 to 5. When the evaluation information generating unit 42 acquires evaluation results of 2 points from the management terminal 12, 4 points from the student terminal 14B, and 3 points from the student terminal 14C for a certain evaluation item (for example, the above-mentioned "communication ability") of the assessee, the evaluation information generating unit 42 acquires an average of these acquired points, and this average is regarded as the evaluation result for the assessee for the evaluation item. In other words, the average value 3 calculated by (2+4+3) / 3 is regarded as the evaluation result for the evaluation item. In this example, the weights of the instructor's evaluation result and the student's evaluation result are equal. The above-mentioned overall evaluation result for the assessee is calculated using the evaluation results for each evaluation item calculated as above and the maximum value of the evaluation criteria for each evaluation item. Specifically, the evaluation results for each of the multiple evaluation items are calculated as above. The total X of these is then calculated, and divided by the total Y of the maximum value of the evaluation criteria for each evaluation item (5, the highest value among the scores from 1 to 5 in this example), and multiplied by 100 to obtain the overall evaluation result. For example, the evaluation result for evaluation item A (the aforementioned "communication ability" as an example) is 3, and the evaluation result for evaluation item B (the aforementioned "presentation ability" as an example) is 2. In this case, X=3+2, and the total Y of the maximum values ​​of each criterion is 5+5=10, so 60 (points) calculated by X÷Y×100 is the overall evaluation result for the assessee.

[0039] The evaluation information generation unit 42 may further be configured to calculate, for each evaluation item, the average value of at least a portion of previous evaluators (e.g., outstanding individuals who demonstrated a specific level or above), the average value of all multiple evaluators currently being evaluated, and the ranking of the evaluators for each evaluation item.

[0040] For example, when the attribute information of the previous assessee is selected by the assessee using the student terminal 14A as described later, the identification unit 33 identifies the evaluation information at each of the past evaluation time t1 and the registration time ta shown in the previous evaluation data in the previous evaluation storage unit 32 based on the selected attribute information. Specifically, the identification unit 33 identifies the previous evaluation data including the selected attribute information from among the multiple previous evaluation data stored in the previous evaluation storage unit 32, and identifies the evaluation information at the past evaluation time t1 of the previous assessee and the evaluation information at the registration time ta included in the identified previous evaluation data. If the identified previous evaluation data includes past evaluation times t2, t3, ... other than the evaluation time t1, the evaluation information at these evaluation times t2, t3, ... may also be identified, and this is also done in this example. The identification unit 33 outputs each identified evaluation information to the display control unit 36 ​​together with terminal information indicating the student terminal 14A on which the attribute information was selected. Even if the selection of attribute information of the previous assessee is performed on the management terminal 12 instead of the student terminal 14A, the identification unit 33 processes it in the same manner, and the terminal information sent to the display control unit 36 ​​is the terminal information indicating the management terminal 12.

[0041] In response to acquisition of various information including display requests from the management terminal 12, the student terminals 14A-14C, and each unit of the support device 18, the display control unit 36 ​​generates a display image corresponding to the various information, and sends the generated image to a terminal corresponding to the various information for display. For example, when the display control unit 36 ​​receives a display request for an evaluation image for evaluation from the management terminal 12 and the student terminals 14B and 14C, it reads out training information corresponding to the display request from the training storage unit 41, generates an evaluation image, sends it to the management terminal 12 and the student terminals 14B and 14C, and displays it on the display unit 22 via the processing control unit 23.

[0042] When the display control unit 36 ​​acquires a display request for evaluation information on an assessee using the student terminal 14A from the student terminal 14A, it identifies and reads out evaluation information including the assessee from among the evaluation information stored in the evaluation storage unit 31, generates a first image showing the read evaluation information, sends it to the student terminal 14A, and displays it on the display unit 22. When multiple pieces of evaluation information including the assessee are identified from the evaluation information stored in the evaluation storage unit 31, that is, when evaluation information at an evaluation time after evaluation time t2 in addition to evaluation time t1 is identified, it may read out the identified multiple pieces of evaluation information and generate a time-series image in which they are arranged in a time series. The time-series image may be any of an image including a table that lists the multiple pieces of evaluation information, an image in which each piece of evaluation information is made into a two-dimensional graph of the evaluation item and the evaluation result of the evaluation information, and the graphs are arranged in a time series. The two-dimensional graph may be, for example, a bar graph or a radar chart showing the evaluation result for each evaluation item. The time-series image may be a three-dimensional graph having a time axis indicating evaluation times t1, t2, . . ., an item axis indicating evaluation items, and an evaluation information axis indicating the evaluation results included in the evaluation information.

[0043] Also, for example, when the display control unit 36 ​​acquires from the identification unit 33, as described above, each piece of evaluation information at least at the past evaluation time t1 and the registration time ta shown in the prior evaluation data, and terminal information indicating the student terminal 14A, it generates a second image showing each piece of evaluation information for the prior evaluated person at least at the past evaluation time t1 and the registration time ta, and sends it to the student terminal 14A to be displayed.

[0044] The display control unit 36 ​​may be configured to switch from one of the first image and the second image to the other and display it on the student terminal 14A when a switching request to switch between the first image and the second image is received from the student terminal 14A.

[0045] The display control unit 36 ​​may generate an image (hereinafter referred to as a composite image) showing the evaluation information about the assessee and each piece of evaluation information about the previous assessee identified by the identification unit 33, and send this composite image to the student terminal 14A to display it. For example, the display control unit 36 ​​generates the composite image when it acquires a display request for the composite image from the student terminal 14A that is currently displaying either the first image or the second image, and sends the composite image to the student terminal 14A to display it.

[0046] The composite image may be either a composite image having two image parts, the first image being the first image part and the second image being the second image part, or a composite image (see FIG. 11) in which the evaluation information on the assessee and the evaluation information on the preceding assessee are shown together in, for example, a table or graph. Examples of the composite image having the first image part and the second image part include an image in which the first image part and the second image part are arranged side by side, or vertically, and a superimposed display image in which at least a part of the first image part and the second image part are arranged to be superimposed. Examples of the superimposed display include a mode in which a part of the first image part (for example, a part of the upper right part of the rectangular first image part) and a part of the second image part (for example, a part of the lower left part of the rectangular second image part) are superimposed, a mode in which the entire second image part smaller than the first image part is superimposed on a part of the first image part, and a mode in which the entire first image part smaller than the second image part is superimposed on a part of the second image part.

[0047] When the display control unit 36 ​​receives from the management terminal 12A a display request similar to the above-mentioned display request from the student terminal 14A, the display control unit 36 ​​performs the same process and causes the management terminal 12A to display it.

[0048] The skill improvement support method includes an evaluation storage step, a previous evaluation storage step, a specification step, and a display control step. The evaluation storage step associates an assessee whose skills are evaluated in a plurality of evaluation items with evaluation information about the assessee at evaluation time t1, and stores the associated information as evaluation data. The previous evaluation storage step associates a previous assessee who is a past assessee, evaluation information about the previous assessee at past evaluation time t1, evaluation information at registration time ta after evaluation time t1, and attribute information indicating attributes at registration time ta, for each of a plurality of previous assessees, and stores the associated information as previous evaluation data. The specification step specifies evaluation information at each of evaluation time t1 and registration time ta indicated in the previous evaluation data, based on the selected attribute information. The display control step generates an image indicating the evaluation information about the assessee and the evaluation information specified about the previous assessee, and displays the image on the display unit.

[0049] The skill improvement support program causes a computer to execute the above-mentioned evaluation storing step, prior evaluation storing step, specifying step, and display control step.

[0050] The operation of the above configuration will be described. Each of the images G1 to G8 described below is an example of an image, and is not limited to this example. When the login information of the instructor is input from the management terminal 12 to the support device 18, a menu image (not shown) showing various menus is transmitted from the display control unit 36 ​​to the management terminal 12, and is displayed on the display unit 22 of the management terminal 12. When registering a student, a template request requesting a member registration template is input from the management terminal 12 to the support device 18, and the member registration template in the template storage unit 37 is transmitted to the management terminal 12. In FIG. 4, the template image G1 showing the member registration template has an input field G1a for inputting the above-mentioned "name" of the member, "category" indicating the classification of the member, "email address" as an example of login information, and the like. The template image G1 further has an edit button B1a for editing the member's name, classification, login information, and the like, a delete button B1b for deleting a registered member, an add button B1c for adding a new member, and the like. In the management terminal 12 , member information is generated by inputting information into a member registration template, and when a request for registering the member information is made from the management terminal 12 , the member information is stored in the member storage unit 38 of the support device 18 .

[0051] When a template request for a training registration template is input from the management terminal 12 to the support device 18, the training registration template in the template storage unit 37 is sent to the management terminal 12. In this example, the training registration template is composed of multiple templates as described below, and each template is assumed to input a portion of the training information. However, the training registration template may be composed of one template into which all of the training information is input. In FIG. 5, the template image G2 showing the training registration template has a training title field G2a showing the title of the registered training information. The training title field G2a has a button B2a for requesting display of details of the registered training information and a button B2b for deleting the registered training information. The template image G2 further has a display unit G2b showing that there is training information currently accepting evaluation, and a button B2c for adding new training information.

[0052] When the button B2a is selected, a selection image G3 for selecting one of the registered training information is displayed as a menu image as shown in Fig. 6. The selection image G3 has a display section G3a provided for each training information title, which indicates whether the training information is currently accepting evaluations, has not yet been accepted, or has been accepted, and a button B3a for requesting the display of the contents of the training information. The selection image G3 has a button B3b for requesting the display of evaluation information when evaluation information is stored in the evaluation storage section 31 for training information for which evaluation acceptance has already been accepted.

[0053] When the button B3a of the title of training information that indicates that the evaluation has not yet been accepted is selected, an image G4 having a display area G4a showing the classification unit (team) of members is displayed among the training information with that title, as shown in Fig. 7. The image G4 has a button B4a for requesting registration (including editing) of the classification unit of members, a button B4b for requesting display of evaluation items, and a button B4c for requesting switching to a screen for inputting evaluation information.

[0054] When the button B4a is selected, an image G5 for registering (including editing) the classification unit of the members is displayed as shown in FIG. 8. In the image G5, an input field G5a for inputting the members constituting the team, which is the classification unit of the members, and an input field G5b for inputting the type of the members, such as instructor or student, are selection fields in a pull-down style. The names of the members shown in the pull-down style of the input field G5a are names stored in advance in the member storage unit 38. In the image G5, a button B5a for adding a member is provided for each classification unit of the members, and a button B5b for deleting a member from the classification unit is also provided. In addition, the image G5 is provided with an input field G5c for inputting the evaluation acceptance period, and input fields (not shown) for inputting the evaluation time and evaluation criteria. In the management terminal 12, an input operation is performed in the input fields G5a, G5b, etc., and a registration request button B5c provided in the image G5 is selected, whereby the classification unit of the members, the evaluation acceptance period, the evaluation time, the evaluation criteria, etc., among the training information, are stored in the training storage unit 41.

[0055] When the button B4b in the image G4 shown in FIG. 7 is selected, an image G6 displaying the evaluation items is displayed as shown in FIG. 9. This image G6 is a superimposed display image in which a display section G6a displaying the evaluation items is superimposed on the image G4 described above. The display section G6a is an input field for registering (including editing) the evaluation items, and the evaluation items among the training information are stored in the training storage section 41 by inputting the evaluation items and selecting the button (not shown) to register. Note that the button B4b shown in the image G4 is also provided in the image G5 shown in FIG. 8, and the display section G6a is similarly superimposed on the image G5 by selecting the button B4b in the image G5. Note that instead of or in addition to this embodiment, the method of registering the evaluation items may be performed by switching to another image for registering the evaluation items and inputting information into a predetermined field in the image. In FIG. 9, the "evaluation item selection" column sets whether or not the evaluation items consisting of major items, medium items, and minor items are evaluated in the lecture (training). The "Evaluation method," "How to improve skills," and "Items and targets of evaluation" columns (not shown) are for entering information and advice regarding evaluation, and are an editing function for lectures, allowing free input and saving of text.

[0056] As described above, in the management terminal 12, training information is generated by inputting information into the training registration template, and the training information is stored in the training storage unit 41. As a result, each of the multiple students is evaluated as an assessee by other students and the instructor during the evaluation period set in the training information. When the student using the student terminal 14A is an assessee, the evaluation results for the assessee are input in each of the management terminal 12 and the student terminals 14B and 14C, and are sent to the evaluation information generation unit 42 of the support device 18.

[0057] When the evaluation information generation unit 42 acquires and accepts the evaluation results for the assessee from each of the management terminal 12 and the student terminals 14B, 14C, it generates evaluation information for the assessee for each training, i.e., for each evaluation time, based on the evaluation results of each of the multiple evaluators, and stores it in the evaluation storage unit 31. Since the evaluation information for the assessee is generated for each training associated with the evaluation time, it is generated for each evaluation time. In this way, the evaluation information for the assessee is added over time as information for each evaluation time t1, t2, t3, ... and stored in the evaluation storage unit 31.

[0058] When the display control unit 36 ​​acquires a display request for evaluation information on the assessee using the student terminal 14A from the student terminal 14A, the display control unit 36 ​​reads the evaluation storage unit 31 in response to the acquisition. Then, the display control unit 36 ​​identifies and reads evaluation information including the assessee from among the stored evaluation information, generates a first image showing the read evaluation information, sends it to the student terminal 14A, and displays it on the display unit 22. For example, if the training information most recently evaluated is associated with the evaluation time t3, the display control unit 36 ​​reads the evaluation information at the most recent evaluation time t3 and the evaluation information at each of the evaluation times t1 and t2 before the evaluation time t3, generates an image showing these evaluation information in a chronological order, and displays it. In FIG. 10, the image G7 shows the evaluation information in a radar chart G7a as an example of a two-dimensional graph for each evaluation time, with new evaluation information being displayed as it moves upward. That is, the evaluation information is displayed in the order of evaluation times t1, t2, and t3 as it moves upward. Each axis of the radar chart is an evaluation item, and the person being evaluated can grasp the evaluation results of others for each evaluation time and evaluation item, and can also grasp the difference with their own evaluation. In addition, since the evaluation information for each evaluation time t1, t2, t3, ... is shown in one image, the person being evaluated can grasp his / her own evaluation results over time, and can make a plan for future skill improvement based on the degree of skill improvement from the past to the present.

[0059] In this example, the evaluation information at the evaluation times t1 to t3 is displayed together in one image, but these pieces of evaluation information may be displayed in a switchable manner. In addition, when the evaluation result is obtained as a score or a level in a graded evaluation, the score or level may be displayed together with a graph such as the radar chart in this example. The image G7 is provided with a button B7a for requesting the display of previous evaluation information about a previous evaluatee together with the evaluation information about the evaluatee.

[0060] When the button B7a is selected, as shown in FIG. 11, an image G8 for displaying the evaluation information of the assessee and the previous assessee is displayed, and the image G8 is provided with a button B8a for extracting the previous assessee. The button B8a is for extracting the previous assessee by selecting the attribute of the attribute information. When the button B8a is selected, the display control unit 36 ​​generates a list image (not shown) showing a list of attributes based on the previous evaluation data stored in the previous evaluation storage unit 32, and displays it, for example, in a window in the image G8. The list image is displayed as an attribute that can be selected, and when a selection operation is performed, the identification unit 33 acquires this as a selection instruction for the attribute information of the previous assessee. In response to the acquisition of this selection instruction, the identification unit 33 identifies and reads out the previous assessee associated with the selected attribute in the previous evaluation storage unit 32, and sends it to the display control unit 36.

[0061] The display control unit 36 ​​generates an image showing the evaluation information of the preceding assessee acquired from the identification unit 33 together with the evaluation information of the assessee, and displays it on the display unit 22 of the student terminal 14A. In the example shown in the image G8, a display field G8a showing attribute information showing the selected attribute is provided. The list image may be replaced with a pull-down input field for selecting an attribute. In the example shown in FIG. 10, one attribute is shown to be selected, but the preceding assessee may be extracted by further filtering (narrowing down) by setting it to two or more. In addition, when multiple preceding assessees associated with the selected attribute are identified, a button (not shown) for switching the preceding assessees to be displayed may be provided, and the button may be selected to switch between them in sequence.

[0062] Image G8 has a display section G8b showing the above-mentioned three-dimensional graph, and is an example of a time series image having a time axis of evaluation times t1, t2, .... The three-dimensional graph in this example has a time axis "t", an item axis showing evaluation items such as "IT basic ability", "listening ability", "investigation ability", ..., and an evaluation information axis showing the evaluation results included in the evaluation information. The evaluation results of the assessee are shown in a bar graph RA, and the evaluation results of the preceding assessee are shown in a line graph RR that grasps the change over time for each evaluation item. However, each graph of the assessee and the preceding assessee is not limited to this example, and may be in other forms, such as both being bar graphs. The line graph of the assessee may be along the evaluation time and the registration time instead of along the time axis.

[0063] In this way, the evaluation results of the evaluation information of the assessee are displayed together with the evaluation results of the evaluation information of the preceding assessee extracted by selecting the attribute, so that the assessee can set the target skill level by, for example, replacing it with the level of the preceding assessee, and can easily grasp the evaluation items to be improved. In addition, the evaluation results of the evaluation information of the preceding assessee are displayed in chronological order, and the assessee can be compared with the preceding assessee at each evaluation time tn, so that the assessee can easily judge the appropriateness of the target level of the skill that he or she sets and the possibility of achieving it. As a result, the target level and the target time of achievement can be set as realistic or appropriate for the assessee, so that the motivation to improve the skill is more reliably maintained and the skill is more reliably improved.

[0064] The bar graph RA of the assessee shows shades of color (brightness). The shades correspond to the difference from the evaluation result RRta of the assessment information at the registration time ta of the preceding assessee, and specifically, correspond to the difference Δ calculated by (evaluation result RRta)-(assessment result RAtn of the assessee) when the most recent past evaluation result of the assessee is RAtn (in the example shown in FIG. 11, the evaluation result RAt3 at the evaluation time t3). The darker the color, the larger the difference Δ, the lighter the color, the smaller the difference Δ, and no color means that the difference Δ is 0 (zero) or - (-). By showing the difference Δ from the evaluation result RRta with shades of color, the evaluation items and levels of the target skills can be visually grasped.

[0065] In the above example, the bar graph RA of the assessee is shaded, but the shade may be applied to the area showing the difference Δ (see FIG. 12(A)), or to the area showing the evaluation result RRta of the preceding assessee (see FIG. 12(B)). The color shade may be replaced with hue and saturation.

[0066] In addition to the evaluation result at the registration time ta of the preceding assessee as described above, the comparison standard can also be the previous evaluation time tn (in this example, the previous evaluation time t3) of the preceding assessee corresponding to the most recent evaluation time tn (in this example, the evaluation time t3). In this example, a selection request button B8b is provided as a pull-down type to select the evaluation standard between the registration time and the previous evaluation time tn corresponding to the most recent evaluation time tn, and the comparison standard is changed according to the selection operation of this button B8b. When the comparison standard is the past evaluation time tn, the color shade in the bar graph RA of the assessee may be shown according to the result of replacing the evaluation result RRta in the above calculation formula with the evaluation result RRtn (in this example, RRt3) at the past evaluation time tn. In this example, the evaluation result for the assessee and the evaluation result compared with the evaluation result of the preceding assessee are displayed on the management terminal 12 by a similar display request operation on the management terminal 12.

[0067] When the evaluation information generating unit 42 is configured to obtain at least one of the average value of at least a part of the previous evaluatees (for example, excellent ones who showed a specific level or higher) for each evaluation item, the average value of all the multiple evaluatees currently being evaluated, and the ranking of the evaluatees for each evaluation item, the display control unit 36 ​​may generate image parts GP1 (see FIG. 13) and GP2 (see FIG. 14) showing these and display them as part of the image on the display unit 22. In addition, the support device 18 may be provided with a function for the evaluatee to evaluate himself / herself, and in that case, the display control unit 36 ​​may generate an image part GP3 ​​(see FIG. 15) that contrasts his / her own evaluation result with the evaluator's evaluation result for the evaluatee, and display it on the display unit 22. The image parts GP1 to GP3 may be incorporated into one image.

[0068] In addition, when the evaluation information generating unit 42 is configured to perform a relative evaluation, such as obtaining the ranking of each evaluation item for each evaluator, a comprehensive evaluation over the elapsed time may be performed by accumulating the evaluation results already obtained for each evaluator, and a relative evaluation may be performed between multiple evaluators. Furthermore, when there are multiple evaluators who show the same comprehensive evaluation point, the validity of the relative evaluation and the comprehensive evaluation including the result of the relative evaluation can be improved, for example, by performing the following method. For example, the comprehensive evaluation result for the evaluator A is 20 points at the evaluation time t1, 20 points at the evaluation time t2, and 20 points at the evaluation time t3, and the comprehensive evaluation result for the evaluator B is 2 points at the evaluation time t1, 5 points at the evaluation time t2, and 53 points at the evaluation time t3. The increase / decrease of the evaluator A from t1 to t2, the increase / decrease from t2 to t3, and the increase / decrease from t1 to t3 are all 0 points. For assessee B, the increase / decrease from t1 to t2 is +3 points, the increase / decrease from t2 to t3 is +48 points, and the increase / decrease from t1 to t3 is +51 points. In this case, assessee B is deemed to have made greater improvements, and is ranked higher than assessee A. In this way, the cumulative total can be combined with the increase / decrease in the overall evaluation point, or the difference from the overall average at each evaluation time t1, t2, and t3 can be combined.

[0069] Advice according to the evaluation results may be registered in advance in the training storage unit 41 or the like from the management terminal 12. In this case, a button (not shown) is provided for requesting the display of the advice when the evaluation results are displayed on the student terminal 14 used by the person being evaluated, and the display control unit 36, in response to the selection operation of this button on the student terminal 14, reads out advice according to the evaluation results of the person being evaluated from the training storage unit 41 or the like, sends it to the student terminal 14, and displays it. In addition, measures for improving skills implemented by the previous person being evaluated up until the time of registration ta, lectures taken, etc. may be stored in the previous evaluation storage unit 32, and these may be displayed on the student terminal 14 of the person being evaluated in the same manner as the advice. [Explanation of symbols]

[0070] 10. Skill Improvement Support System 12A, 12B,... Management terminal 14A, 14B, 14C,... Student terminals 18 Skill Improvement Support Device 31 Evaluation memory unit 32 Pre-evaluation memory unit 33 Specific part 36 Display control section 41 Training and Memory Department 42 Evaluation information generation unit

Claims

1. an evaluation storage unit that associates an assessee whose skills are evaluated in a plurality of evaluation items with evaluation information about the assessee at an evaluation time t1 and stores the associated information as evaluation data; a prior evaluation storage unit that associates prior evaluatees, who are past evaluatees, with each of the prior evaluatees, evaluation information at the prior evaluation time t1, evaluation information at a registration time ta after the evaluation time t1, and attribute information indicating attributes at the registration time ta, as prior evaluation data; an identification unit that identifies the evaluation information at each of the evaluation time t1 and the registration time ta indicated in the prior evaluation data based on the selected attribute information; a display control unit that generates an image showing the evaluation information about the assessee and the evaluation information identified about the preceding assessee, and displays the image on a display unit; A skill improvement support device equipped with:

2. The identification unit identifies the evaluation information based on the attribute information selected by the person to be evaluated, The skill improvement support device of claim 1, wherein the display control unit displays the image on the display unit provided in the terminal device of the person being evaluated on which the person being evaluated performed the selection operation of the attribute information.

3. The evaluation storage unit stores evaluation information at each of a plurality of evaluation times including the evaluation time t1 in association with the evaluatee, The preceding evaluation storage unit stores evaluation information at each of a plurality of evaluation times including a past evaluation time t1 in association with the preceding evaluatee, The skill improvement support device according to claim 1 , wherein the identification unit identifies the evaluation information at each of the plurality of evaluation times.

4. The display control unit is The skill improvement support device according to claim 3, further comprising a step of generating a time series image in which the evaluation information for the assessee at each of the multiple evaluation times is chronologically serialized and displayed on the display unit.

5. The skill improvement support device according to claim 4 , wherein the time series image is a three-dimensional graph having a time axis indicating the multiple evaluation times, an item axis indicating the evaluation items, and an evaluation information axis indicating the evaluation information.

6. The skill improvement support device of claim 1, further comprising an evaluation information generation unit that generates the evaluation information based on each evaluation result given by each of the multiple evaluators when multiple evaluators evaluate the evaluatee.

7. an evaluation storage step of associating an evaluatee whose skills are evaluated in a plurality of evaluation items with evaluation information on the evaluatee at an evaluation time t1 and storing the information as evaluation data; a prior evaluation storage step for storing, as prior evaluation data, prior evaluatees who are the past evaluatees, evaluation information for the prior evaluatees at the past evaluation time t1, evaluation information at a registration time ta after the evaluation time t1, and attribute information indicating attributes at the registration time ta for each of the prior evaluatees; a step of identifying the evaluation information at each of the evaluation time t1 and the registration time ta indicated in the prior evaluation data based on the selected attribute information; a display control step of generating an image showing the evaluation information about the assessee and the evaluation information identified about the preceding assessee, and displaying the image on a display unit; A method for supporting skill improvement.

8. an evaluation storage step of associating an evaluatee whose skills are evaluated in a plurality of evaluation items with evaluation information on the evaluatee at an evaluation time t1 and storing the information as evaluation data; a prior evaluation storage step for storing, as prior evaluation data, prior evaluatees who are the past evaluatees, evaluation information for the prior evaluatees at the past evaluation time t1, evaluation information at a registration time ta after the evaluation time t1, and attribute information indicating attributes at the registration time ta for each of the prior evaluatees; a step of identifying the evaluation information at each of the evaluation time t1 and the registration time ta indicated in the prior evaluation data based on the selected attribute information; a display control step of generating an image showing the evaluation information about the assessee and the evaluation information identified about the preceding assessee, and displaying the image on a display unit; A skills improvement support program that enables a computer to execute the following:

Images