Order system using personal information

Abstract

To allow a user to order an item on a site that the user uses for the first time, without inputting personal information, such as an address or name, thereby reducing the time and effort for inputting information.SOLUTION: A system includes: a personal information storage unit 40 which stores personal information registered from one site in association with a personal identifier, and provides the personal information to the other site; and an order I / F device 10 which transmits order form information of an item including at least the personal identifier and an item identifier. The system also includes: an order processing apparatus 20 which receives order form information of the item, acquires the personal information associated with the personal identifier included in the order form information, and generates and transmits order statement information based on the acquired personal information and the order form information of the item; and an order statement receiving apparatus which receives the order statement information for arranging delivery of the item, to be output from an output device.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an ordering system using personal information, in which personal information previously registered at one site is used when ordering an item at another site. [Background technology]

[0002] When ordering an item through online shopping, a user searches for the item in an EC mall or EC site, and selects the desired item from the search results by clicking or otherwise performing other operations. For example, Patent Document 1 discloses a prior art that omits this operation and allows users to easily place an order. In the prior art disclosed in Patent Document 1, when product information on a catalog page is photographed, the product ID of the product can be recognized from the photographed image. However, when ordering an item from an online store for the first time, at least the address and name of the person placing the order or the delivery address must be entered by key, which is time-consuming. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2014-56504 A Summary of the Invention [Problem to be solved by the invention]

[0004] The present invention aims to eliminate the need to input personal information such as an address or name, even when ordering an item from a site that is being used for the first time, thereby reducing the effort required for input. In this application, "personal information" refers to information that can identify a specific individual, such as an address or name. [Means for solving the problem]

[0005] In order to solve the above problems, the present invention has the following configuration. a personal information storage unit that stores personal information registered from one site in association with a personal identifier and provides the personal information to the other site; an order I / F device that transmits order information for an item including at least a personal identifier and an item identifier; an order processing device serving as the other site that receives order form information for the item, acquires personal information registered from the one site associated with a personal identifier included in the order form information, and generates and transmits order detail information based on the acquired personal information and the order form information for the item; an order detail receiving device for receiving the order detail information and outputting the order detail information from an output device in order to arrange for delivery of the item; An ordering system that uses personal information. In the present invention, an "item" includes not only goods but also services. Effect of the Invention

[0006] According to the present invention, even when ordering an item at a site that is being used for the first time, it is not necessary to input personal information such as an address or name, thereby reducing the effort required for input. [Brief description of the drawings]

[0007] [Figure 1] FIG. 1 is a configuration diagram showing an embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram showing the structure of data stored in the personal information storage unit shown in FIG. 1. [Diagram 3] FIG. 2 is a diagram showing the structure of data stored in an item information storage unit shown in FIG. 1. [Figure 4] FIG. 13 is a configuration diagram showing another embodiment of the present invention. [Diagram 5] FIG. 5 is a diagram showing the structure of data stored in the personal information storage unit shown in FIG. 4. [Figure 6] FIG. 5 is a structural diagram of data stored in an item information storage unit shown in FIG. 4. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0008] (1) [First embodiment] Use of the code or mark A first embodiment of the present invention will be described below. Fig. 1 is a block diagram of a personal information use ordering system according to an embodiment of the present invention. This system comprises an order interface device (order I / F device) 10, an order processing device 20, an order detail receiving device 30, a personal information storage unit 40, and an item information storage unit 50. Although one order I / F device 10 and one order processing device 20 are illustrated for the personal information storage unit 40, in reality, there may be a plurality of order I / F devices 10 and order processing devices 20 that use the personal information storage unit 40. Also, although only one order I / F device 10 is illustrated for the order processing device 20, in reality, there may be a plurality of order I / F devices 10 that use the order processing device 20.

[0009] (1-1) Order I / F device 10 The order I / F device 10 comprises an item identifier acquisition unit 11, a personal identifier acquisition unit 12, an authentication information acquisition unit 13 and an information output unit 14. Each of these units 11-14 is realized by a processor executing a program. Information used by each unit 11-14 for processing is read from a memory area. Furthermore, information processed by each unit 11-14 is stored in the memory area. The memory area is provided in a storage device. The storage device may be a main storage device or an auxiliary storage device. The order I / F device 10 receives information from an external device via a communication device. Furthermore, the order I / F device 10 transmits information to an external device via the communication device.

[0010] (1-1-1) Item identifier acquisition unit 11 The item identifier acquisition unit 11 captures an image of a marker or code visibly or invisibly applied to a medium using an imaging device (camera), and acquires an item identifier and a channel identifier based on the captured marker or code. The item identifier is an identifier that can uniquely identify the item information stored in the item information storage unit 50. The channel identifier is an identifier that can uniquely identify the media operator of the medium to which the marker or code is applied. Media to which the marker or code is applied include, for example, books, calendars, vending machines, clothes, posters with products on them that are attached to the walls of stations, screens on fuel pumps, flyers, advertisements, newspapers, books, digital signage, televisions, car navigation systems, etc. The code is, for example, a two-dimensional barcode. The marker is, for example, a marker with the same specifications as vision-based AR (Augmented Reality). The imaging device is equipped in the order I / F device 10.

[0011] (1-1-2) Personal identifier acquisition unit 12 The personal identifier acquisition unit 12 reads out and acquires a personal identifier for uniquely identifying the personal information, etc. stored in the personal information storage unit 40 from the storage area of ​​the order I / F device 10. The personal identifier need only be an identifier capable of uniquely identifying the personal information, etc. stored in the personal information storage unit 40, and may be, for example, an identifier specific to the order I / F device 10. For example, when the order I / F device 10 is a mobile terminal, a terminal number, etc. specific to the mobile terminal may be adopted as the personal identifier. Also, a unique number, etc. stored in an IC card (IC chip), such as a SIM card, attached to the mobile terminal may be adopted as the personal identifier.

[0012] (1-1-3) Authentication information acquisition unit 13 The authentication information acquisition unit 13 acquires authentication information for identifying the user of the order I / F device 10. There are various possible methods for acquiring authentication information, such as acquiring a password input by the user from an input device, acquiring voiceprint information of the user based on voice input from a microphone, acquiring fingerprint information of the user via a fingerprint sensor, or acquiring face identification information or iris identification information of the user based on an image input from an imaging device. The input device, microphone, fingerprint sensor, or imaging device is equipped in the order I / F device 10.

[0013] (1-1-4) Information output unit 14 When a user of the order I / F device 10 performs an action indicating the intention to order an item, the information output unit 14 transmits to the order processing device 20 order form information that associates the item identifier and channel identifier acquired by the item identifier acquisition unit 11, the personal identifier acquired by the personal identifier acquisition unit, and the authentication information acquired by the authentication information acquisition unit.

[0014] (1-2) Order processing device 20 The order processing device 20 receives order form information transmitted from the order I / F device 10 via a computer network such as the Internet. The order processing device 20 includes an authentication processing unit 21, an item information acquisition unit 22, a personal information acquisition unit 23, a payment processing unit 24, and an order details transmission unit 25. Each of these units 21-25 is realized by a processor executing a program. Information used for processing by each of the units 21-25 is read from a memory area. In addition, information processed by each of the units 11-14 is stored in the memory area. The memory area is provided in a storage device. The storage device may be a main storage device or an auxiliary storage device. The order processing device 20 receives information from an external device via a communication device. In addition, the order processing device 20 transmits information to an external device via the communication device.

[0015] (1-2-1) Authentication processing unit 21 The authentication processing unit 21 acquires a personal identifier included in the order form information, and acquires authentication information associated with this personal identifier from the personal information storage unit 40. The authentication processing unit 21 also acquires authentication information included in the order form information, and determines whether this authentication information matches the authentication information acquired from the personal information storage unit 40.

[0016] (1-2-2) Item information acquisition unit 22 The item information acquisition unit acquires an item identifier included in the order form information, and acquires item information associated with this item identifier from the item information storage unit 50. The acquired item information includes at least the item identification information, the price information of the item, and the contact information of the shipper of the item (communication address information such as an IP address or an email address set in the order detail receiving device 30).

[0017] (1-2-3) Personal information acquisition department 23 If the authentication information matches and the identity of the person is confirmed by the authentication processing unit 21, the personal information acquisition unit 23 acquires the personal identifier included in the order form information, and acquires personal information associated with this personal identifier from the personal information storage unit 40. The acquired personal information includes at least the address, name, and contact information of the item delivery destination.

[0018] (1-2-4) Payment processing unit 24 If the authentication information matches and the identity of the user is confirmed by the authentication processing unit 21, the payment processing unit 24 acquires the personal identifier included in the order form information and acquires the payment information associated with this personal identifier from the personal information storage unit 40. Then, based on this payment information and the item information acquired by the item information acquisition unit, a predetermined payment process for advance payment or deferred payment is executed. At this time, the payment processing unit 24 may read out multiple pieces of payment information, such as credit card information, from the personal information storage unit 40, and transmit a selection interface for each piece of read payment information to the order I / F device 10. Before transmission, the user of the order I / F device 10 may be authenticated. The order I / F device 10 displays the selection interface for the payment information received from the order processing device 20 to the user of the order I / F device 10, accepts selection of one piece of payment information from the user, and transmits an identifier of the selected payment information to the order processing device 20. The order processing device 20 receives the identifier of the selected payment information, and executes payment processing using the selected payment information. In addition, the settlement processing unit 24 uses the channel identifier included in the order information to execute a performance distribution process for paying a predetermined sales performance fee to the medium operator corresponding to the channel identifier. By including the channel identifier in a marker or code applied to the medium, the performance fee can be paid to the medium operator.

[0019] (1-2-5) Order Detail Transmission Unit 25 When the payment processing by the payment processing unit 24 is completed normally, the order details sending unit 25 generates order details information and sends the generated order details information to the order details receiving device 30. The order details information includes at least the address, name, and contact information of the item delivery recipient acquired by the personal information acquiring unit 23, and item identification information acquired by the item information acquiring unit 22. The order details sending unit 25 sends the order details information to the order details receiving device 30 based on the contact information of the item shipper acquired by the item information acquiring unit.

[0020] (1-3) Order detail receiving device 30 The order details receiving device 30 receives order details information transmitted from the order processing device 20 via a computer network such as the Internet. The order details receiving device 30 includes an order details output unit 31. The order details output unit 31 is realized by a processor executing a program. Information used for processing by the order details output unit 31 is read from a memory area. In addition, information processed by the order details output unit 31 is stored in the memory area. The memory area is provided in a storage device. The storage device may be a main storage device or an auxiliary storage device. The order details receiving device 30 receives information from an external device via a communication device. In addition, the order details receiving device 30 transmits information to an external device via the communication device. In this embodiment, the order details receiving device 30 is installed at the base from which the ordered items are shipped.

[0021] (1-3-1) Order details output section 31 The order details output unit 31 outputs the order details information to an output device such as a printer. An operator at the item shipper arranges for the ordered items to be shipped to the destination based on the output order details information.

[0022] (1-4)Personal information storage unit 40 The personal information storage unit 40 is provided in a storage area of ​​the storage device. The personal information storage unit 40 may be located inside or outside the order processing device 20 as long as the order processing device 20 can obtain information from the personal information storage unit 40. Information stored in the personal information storage unit 40 is added or updated from an external system at any time. The external system is a system that provides a service site different from the online shopping site provided by the order processing device 20, and there is no contractual relationship between the online shopping site and the service site other than the contract regarding the provision of personal information. As shown in FIG. 2, the personal information storage unit 40 stores at least a personal identifier, personal authentication information, personal information, and payment information in association with each personal identifier.

[0023] (1-5) Item information storage unit 50 The item information storage unit 50 is provided in a storage area of ​​the storage device. The item information storage unit 50 may be located inside or outside the order processing device 20 as long as it is in a place where the order processing device 20 can obtain information from the item information storage unit 50. As shown in Fig. 3, the item information storage unit 50 stores at least an item identifier, price information of the item, and contact information of the shipper of the item (communication address information such as an IP address or an e-mail address set in the order details receiving device 30) in association with each item identifier as item information.

[0024] (1-6) Operation In the above configuration, when a user of the order I / F device 10 takes an image of a code or mark for ordering a specific item on a medium and performs a predetermined operation to indicate the intention to order the item, the order I / F device 10 immediately transmits the order form information to the order processing device 20 through the processing of the item identifier acquisition unit 11, the personal identifier acquisition unit 12, and the authentication information acquisition unit 13. The "predetermined operation to indicate the intention" may be an operation to cause the authentication information acquisition unit 13 to acquire authentication information, or an operation in which the user inputs confirmation from an input device or a sensor. In the order processing device 20, the authentication processing unit 21 performs identity verification of the orderer based on the received order form information, the item information acquisition unit 22 and the personal information acquisition unit 23 acquire the personal information of the orderer and the item information of the ordered item, and the payment processing unit 24 executes payment processing based on the personal information and the item information. When the payment processing unit 24 completes the predetermined payment processing, the order details transmission unit 25 transmits the order details information to the order details receiving device 30. In the order detail receiving device 30, the order detail output unit 31 outputs the received order detail information to an output device. The worker at the item shipper arranges for the delivery of the ordered items based on the output order detail information.

[0025] Therefore, according to this embodiment, the user of the order I / F device 10 simply takes an image of a code or mark for ordering a specific item that is affixed to a medium and executes an operation that indicates the intention to order the item, and the item is delivered to the destination. By using personal information that has been added or updated to the personal information storage unit 40 from an external system, the user of the order I / F device 10 can complete the order without inputting personal information such as an address, even if it is the first time the user has ordered from the order processing device 30.

[0026] (1-7) Variations (1-7-1) Use of personal information stored in the order I / F device 10 The order I / F device 10 may include personal information and / or payment information pre-registered in the memory area of ​​the order I / F device 10 or in an IC card (IC chip) such as a SIM card attached to the order I / F device 10 in the order form information and transmit it to the order processing device 20. Alternatively, the order I / F device 10 may read out a personal identifier pre-registered in a memory area of ​​the order I / F device 10 or in an IC card (IC chip) such as a SIM card attached to the order I / F device 10, receive personal information and / or payment information linked to the read out personal identifier from the personal information storage unit 40, and include the received personal information and / or payment information in the order form information and transmit it to the order processing device 20. In this case, instead of acquiring personal information from the personal information storage unit 40, the order processing device 20 can use personal information and / or payment information acquired by the order I / F device 10 based on an internal IC card.

[0027] (1-7-2) Identity Verification by Order I / F Device 10 The personal identification process based on the authentication information may be completed by an internal process of the order I / F device 10, and when the personal identification is completed, the order I / F device 10 may transmit the order form information to the order processing device 20. In this case, the personal identification process in the order processing device 20 may be omitted.

[0028] (2) [Second embodiment] Use of IC chip Next, a second embodiment of the present invention will be described with reference to Fig. 4. In this embodiment, the configuration of the order I / F device 10 and the data structures of the personal information storage unit 40 and the item information storage unit 50 are different from those of the first embodiment. The configurations of the order processing device 20 and the order details receiving device 30 are the same as those of the first embodiment.

[0029] (2-1) Order I / F device 10 In this embodiment, the order I / F device 10 includes an item identifier acquisition unit 11, a personal identifier acquisition unit 12, an authentication information acquisition unit 13, an information output unit 14, an item information acquisition unit 15, and an item presentation unit 16. Among these, the configurations of the authentication information acquisition unit 13 and the information output unit 14 are the same as those in the first embodiment.

[0030] In this embodiment, the order I / F device 10 can be, for example, a mobile terminal device, a vending machine, a digital signage, a car navigation system, or the like.

[0031] (2-1-1) Item identifier acquisition unit 11 In this embodiment, the item identifier acquisition unit 11 acquires the item identifier of an item selected by the user by operating an input device such as an input switch or a touch panel. The input device is a physical item selection button or a touch panel equipped on the order I / F device 10. The item identifier acquisition unit 11 may acquire the item identifier of the item selected by the user by analyzing natural language input from a voice input device.

[0032] (2-1-2) Personal identifier acquisition unit 12 In this embodiment, the personal identifier acquisition unit 12 acquires a personal identifier stored in an IC chip held up to an IC chip reader by short-distance wireless communication. The IC chip is stored in an IC card or a mobile terminal. The IC chip reader is equipped in the order I / F device 10 or is electrically connected to the order I / F device 10.

[0033] (2-1-3) Item information acquisition unit 15 The item information acquisition unit 15 acquires location information of the location where the order I / F device 10 is located from a location information detection unit such as GPS, and acquires one or more pieces of item information associated with orderable area information corresponding to the acquired location information from the item information storage unit 50. The location information detection unit such as GPS is built into the order I / F device 10 or is electrically connected to the order I / F device 10.

[0034] (2-1-4) Item display section 16 The item presentation unit 16 displays one or more pieces of item information acquired by the item information acquisition unit 15 as orderable items on the display device of the order I / F device 10. The display device is equipped in the order I / F device 10.

[0035] (2-2-1)Personal information storage unit 40 As shown in Fig. 5, the personal information storage unit 40 stores at least a personal identifier, personal authentication information, personal information, and payment information in association with each personal identifier. In this embodiment, the personal information storage unit 40 further stores one or more preference identifiers representing the preferences of each individual in association with each personal identifier.

[0036] (2-2-2) Item information storage unit 50 6, the item information storage unit 50 stores at least an item identifier, price information for the item, and contact information for the shipper of the item (communication address information such as an IP address or an e-mail address set in the order detail receiving device 30) in association with each item identifier as item information. In this embodiment, the item information storage unit 50 further stores one or more preference identifiers corresponding to each item identifier in association with each item identifier. In this embodiment, the item information storage unit 50 further stores one or more pieces of orderable area information in which the order of the item is permitted in association with each item identifier.

[0037] (2-3) Operation In this embodiment, when a user of the order I / F device 10 performs an operation to view orderable items, the item information acquisition unit 15 acquires item information for one or more items corresponding to the location where the order I / F device 10 is located at that time from the item information storage unit 50. The item presentation unit 16 displays information on the orderable items on the display device based on the one or more items of item information acquired by the item information acquisition unit 15. The user checks the display screen and selects the item they wish to order by operating an input device equipped on the order I / F device 10. In response to this operation, the item identifier acquisition unit 11 acquires the item identifier.

[0038] The user also holds the IC card over an IC chip reader equipped or connected to the order I / F device 10. In response to this operation, the personal identifier acquisition unit 12 acquires the personal identifier stored in the IC chip. The authentication information acquisition unit 13 performs an authentication information acquisition process, and the information output unit 14 performs an order form information output process, both of which are the same as in the first embodiment. The operation of the order processing device 20 and the operation of the order detail output device 30 after the order form information has been output are also the same as in the first embodiment.

[0039] According to this embodiment, the user can select an orderable item displayed on the order I / F device 10 by operating the input device, and can deliver the ordered item to the destination by holding an IC chip on which a personal identifier is recorded over an IC chip reader. As in the first embodiment, the user of the order I / F device 10 can place an order without inputting personal information such as an address, even if it is the first time the user has ordered from the order processing device 30. Also, according to this embodiment, items suitable for the location where the order I / F device 10 is located are displayed as orderable items according to the location. Local products can be sold at travel destinations, etc., and consumers can purchase the products.

[0040] (2-4) Modifications A modification of the second embodiment will now be described. (2-4-1) Use of personal information registered on IC chips The order I / F device 10 may acquire personal information and / or payment information pre-registered in an IC chip via an IC chip reader, and include the acquired personal information and / or payment information in the order form information and transmit it to the order processing device 20. Alternatively, the order I / F device 10 may acquire a personal identifier pre-registered in an IC chip via an IC chip reader, receive personal information and / or payment information linked to the acquired personal identifier from the personal information storage unit 40, and include the received personal information and / or payment information in the order form information and transmit it to the order processing device 20. In this case, instead of acquiring personal information etc. from the personal information storage unit 40, the order processing device 20 can use personal information and / or payment information acquired by the order I / F device 10 based on an external IC chip.

[0041] (2-4-2) Recommendation of items based on personal preferences The order I / F device 10 may acquire personal preference information corresponding to the personal identifier, and display items corresponding to the preference information as orderable items on the display device. In this case, in the order I / F device 10, first, the personal identifier acquisition unit 12 acquires a personal identifier from an IC chip. Then, the item information acquisition unit 15 acquires one or more preference identifiers associated with the acquired personal identifier from the personal information storage unit 40. Then, the item information acquisition unit 15 acquires item information associated with the acquired preference identifier from the item information storage unit 50. The item presentation unit 16 displays one or more pieces of item information acquired by the item information acquisition unit 15 on the display device of the order I / F device 10 as orderable items. The subsequent operations are the same as those of the second embodiment described above. In this way, in addition to the effects of the second embodiment, item information according to the preferences of the user of the order I / F device 10 can be presented to the user.

[0042] (2-4-3) Information Acquisition Route The order I / F device 10 may obtain information directly from the personal information storage unit 40 or the item information storage unit 50, or may obtain information from the personal information storage unit 40 or the item information storage unit 50 via the order processing device 20. In the first and second embodiments, the order processing device 20 may obtain information directly from the personal information storage unit 40 or the item information storage unit 50, or may obtain information from the personal information storage unit 40 or the item information storage unit 50 via the order I / F device 10.

[0043] (2-4-4) Use of preference information preregistered in the order I / F device 10 In the modified example of (2-4-2) above, the order I / F device 10 may pre-register a preference identifier in a storage area of ​​the order I / F device 10, and acquire item information associated with this pre-registered preference identifier from the item information storage unit 50. In this case, it is possible to omit the steps of first acquiring a personal identifier and then acquiring a preference identifier associated with the personal identifier from the personal information storage unit 40 in order to obtain the preference identifier.

[0044] (3) Concepts common to each embodiment Conventionally, in an independent shopping site, a user had to input personal information such as an address separately. Even if a shopping site was accessed using a code such as a QR code (registered trademark) or a marker as a starting point, the user was required to input personal information after all, and many steps were required to complete the shopping. Therefore, in each of the above embodiments, the personal information storage unit 40 is separated from the order processing device 20 equivalent to the shopping site, and the personal information registered in the personal information storage unit 40 can be openly used across sites. The personal information such as an address registered in the personal information storage unit 40 can be uniquely identified and read out using the terminal number or information in the SIM card as an identifier. Here, various operations of the system of the present application according to each of the above-mentioned embodiments may be realized by distributed computing. In addition, personal information storage units 40 with different stored data may be installed at multiple sites, and a computer at one site may access personal information storage unit 40 managed by a computer at another site to obtain necessary personal information from the other sites. [Industrial Applicability]

[0045] In the first embodiment, for example, by taking a picture of a code or marker visibly or invisibly applied to a shirt worn by another person, the shirt can be ordered. In addition, in the first embodiment, orders can be made directly from real information, locations, and products without searching on a shopping site, and purchases can be made easily. In addition, in the first embodiment, when a person is excited after reading a book, the code or marker applied to the book can be photographed to order the item, increasing the probability of purchase. In addition, in the first embodiment, items can be sold in good locations, such as roadside stations and product halls in the mountains, by applying codes or markers to posters in stations and downtown areas. Since advertising directly leads to sales, the advertising effect is clearly visible.

[0046] Furthermore, while vending machines sell items that are currently in stock, in the second embodiment, for example, local products from various regions can be purchased and delivered to a home or the like upon an order from the vending machine. This allows items from distant shipping sources to be sold even if they are not in stock in the vending machine. One method for this is to operate the input device to switch the screen on the vending machine, for example, from a screen selling juice to a screen selling local products, allowing the vending machine to sell a variety of items even if they are not in stock, such as not only juice but also local products and clothes. In this way, a system that allows a vending machine to sell items that are not in the vending machine via a computer network is a new system that has never been seen before.

[0047] Furthermore, in the second embodiment, by linking the location information of the car navigation system with the local products, the car navigation system can display products according to the location and the products can be ordered. Similarly, by linking the location information of the mobile terminal with the local products, the mobile terminal can display products according to the location and the products can be ordered. [Explanation of symbols]

[0048] 10 Order I / F device 11 Item Identifier Acquisition Unit 12 Personal Identifier Acquisition Unit 13 Authentication information acquisition section 14 Information output section 15 Item information acquisition section 16 Item Presentation Section 20 Order Processing Device 21 Authentication processing section 22 Item information acquisition section 23 Personal Information Acquisition Department 24 Payment Processing Unit 25 Order Detail Transmission Section 30 Order details receiving device 31 Order details output section 40 Personal information storage section 50 Item information storage unit

Claims

1. A method for ordering using personal information in a vending machine, comprising: A personal information ordering method in which a processor of the vending machine executes the following steps: obtaining an item identifier of an item selected by operating an input device; acquiring an address from an external IC chip held over an IC chip reader of the vending machine; generating order information including the item identifier and the address; Sending the order information to an order processor to arrange for order fulfillment of the item based on the item identifier and the address.

2. A vending machine in which a processor executes the following steps: obtaining an item identifier of an item selected by operating an input device; acquiring an address from an external IC chip held over an IC chip reader of the vending machine; generating order information including the item identifier and the address; Sending the order information to an order processor to arrange for order fulfillment of the item based on the item identifier and the address.

3. A personal information ordering program for a vending machine, a personal information-using ordering program that causes a processor of the vending machine to execute the following steps; obtaining an item identifier of an item selected by operating an input device; acquiring an address from an external IC chip held over an IC chip reader of the vending machine; generating order information including the item identifier and the address; Sending the order information to an order processor to arrange for order fulfillment of the item based on the item identifier and the address.

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