Management system and method for controlling management device

Abstract

To contribute to the Goal 12 of Sustainable Development Goals (SDGs).SOLUTION: A method for controlling a management device that manages a storage container for storing a consumable item used in a printer, causing a processor of the management device to function as a providing unit that provides privilege in a first amount to a user who performs a recovery action to recover the storage container in a first period, and provides privilege in a second amount different from the first amount to a user who performs the recovery action in a second period different from the first period.SELECTED DRAWING: Figure 7

Description

[Technical field]

[0001] The present invention relates to a management system and a control method for a management device. [Background technology]

[0002] 2. Description of the Related Art Conventionally, as disclosed in Patent Document 1, there has been known a method of collecting containers that contain consumables used in printing devices and reusing the collected containers. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2003-039708 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, when collecting storage containers and reusing them to manufacture recycled storage containers as in the conventional technology, there was a problem that the supply of recycled storage containers was insufficient to meet the demand for recycled storage containers. For this reason, the conventional technology had room for improvement in the SDGs, i.e., Goal 12 "Ensure sustainable consumption and production patterns" out of the 17 Sustainable Development Goals adopted by the United Nations General Assembly on September 25, 2015.

[0005] It should be noted that the above-mentioned problem is not limited to the reuse of containers that house consumables used in printing devices, but also applies to, for example, all situations in which reusable members are reused. [Means for solving the problem]

[0006] In order to solve the above problems, the control method of a management device of the present invention is a control method of a management device that manages storage containers that contain consumables used in a printing device, and is characterized in that it causes a processor of the management device to function as an awarding unit that awards a first amount of a reward to a user who performs a collection action to collect the storage container during a first period, and awards a second amount of a reward different from the first amount to a user who performs the collection action during a second period different from the first period.

[0007] In addition, the management system of the present invention is a management system for managing reusable specific components, and is characterized in that it has an awarding unit that awards a first amount of a reward to a user who performs a collection action to collect the specific components during a first period, and awards a second amount of a reward different from the first amount to a user who performs the collection action during a second period different from the first period. [Brief description of the drawings]

[0008] [Figure 1] 1 is a block diagram showing an example of a configuration of a management system Sys according to an embodiment of the present invention. [Diagram 2] 2 is a block diagram showing an example of the configuration of a cartridge 7. FIG. [Diagram 3] 2 is a block diagram showing an example of the configuration of a user card 8. FIG. [Figure 4] 2 is a block diagram showing an example of the configuration of a collection box 3. FIG. [Diagram 5] FIG. 2 is a block diagram showing an example of a configuration of a management server 1. [Figure 6] 13 is a flowchart showing an example of the operation of the management system Sys when a point-granting rate determination process is executed. [Figure 7] FIG. 11 is an explanatory diagram for explaining a first numerical example corresponding to the point grant rate determination process. [Figure 8] FIG. 11 is an explanatory diagram for explaining a first numerical example corresponding to the point grant rate determination process. [Figure 9]It is an explanatory diagram for explaining a second numerical example corresponding to the point assignment rate determination process according to the reference example. [Figure 10] It is an explanatory diagram for explaining a second numerical example corresponding to the point assignment rate determination process according to the reference example. [Figure 11] It is a sequence chart showing an example of the operation of the management system Sys when the carry-in point assignment process is executed. [Figure 12] It is a sequence chart showing an example of the operation of the management system Sys when the mailing point assignment process is executed.

Embodiments for Carrying Out the Invention

[0009] Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings. However, in each figure, the dimensions and scales of each part are appropriately different from the actual ones. Also, since the embodiments described below are preferred specific examples of the present invention, various technically preferable limitations are imposed. However, the scope of the present invention is not limited to these embodiments unless otherwise specified in the following description to limit the present invention.

[0010] <<A. Embodiment>> In the present embodiment, a management system Sys that manages a cartridge 7 that stores ink used in a printing apparatus PR will be described by way of example.

[0011] <<1. Configuration of the Management System>> Hereinafter, with reference to FIGS. 1 to 5, an example of the configuration of the management system Sys according to the present embodiment will be described.

[0012] FIG. 1 is a block diagram showing an example of the configuration of the management system Sys.

[0013] As shown in FIG. 1, the management system Sys includes a management server 1, one or more collection boxes 3, one or more collection reception terminals 5, and a recycling factory 9, and manages a cartridge 7 that stores ink used in the printing apparatus PR.

[0014] The management server 1 is a server device for managing cartridges 7. Here, the cartridges 7 are containers that contain ink used in the printing device PR and are containers that can be attached to the printing device PR. In this embodiment, the management server 1 is an example of a "management device", the ink is an example of a "consumable item", and the cartridge 7 is an example of a "container".

[0015] The collection box 3 is a facility for collecting used cartridges 7 from users UP of the printing apparatus PR. Here, a used cartridge 7 is, for example, a cartridge 7 with only a small amount of ink remaining therein, or a cartridge 7 with deteriorated ink contained therein. That is, in this embodiment, the collection box 3 can collect the cartridge 7 even if ink remains inside the cartridge 7. In this embodiment, the collection box 3 is installed in a commercial facility FS. Here, the commercial facility FS refers to a commercial facility such as a home appliance retailer that sells the printing device PR or a shopping mall that sells various products, a public facility such as a community center, or a medical facility such as a hospital. In this embodiment, the collection box 3 is an example of the "collection facility."

[0016] The collection reception terminal 5 is a terminal device provided in the collection center FE. Specifically, when a user UP of the printing device PR mails a used cartridge 7 to the collection center FE, the collection reception terminal 5 is a terminal device through which a staff member UE of the collection center FE inputs information on the cartridge 7 mailed by the user UP. Here, the collection center FE is a facility for collecting used cartridges 7 from the user UP of the printing device PR. In this embodiment, the collection center FE is another example of a "collection facility."

[0017] The recycling factory 9 is a facility for recycling the used cartridges 7 collected from users UP at the collection boxes 3 or collection center FE, and regenerating them into remanufactured products. Specifically, the recycling factory 9 is a facility for manufacturing "remanufactured cartridges 7" by recycling the used cartridges 7, by cleaning the used cartridges 7 and refilling the cleaned cartridges 7 with ink. However, the recycling factory 9 may also disassemble the used cartridges 7 into materials and use the dismantled materials to manufacture remanufactured cartridges 7. The recycling factory 9 may also disassemble the used cartridges 7 into materials and use the dismantled materials to manufacture products different from the cartridges 7 as remanufactured products.

[0018] In this embodiment, it is assumed that the printing apparatus PR is installed in a user facility FU. Here, the user facility FU is a facility where the user UP uses the printing apparatus PR, such as the home or office of the user UP.

[0019] In the present embodiment, as an example, it is assumed that there are two collection routes for the used cartridges 7: a user-carrying collection route RT1 and a mail-in collection route RT2.

[0020] The user-brought collection route RT1 is a route for collecting used cartridges 7 from a user UP by the user UP bringing the cartridges 7 that have been used at a user facility FU to a collection box 3 provided at a commercial facility FS. In this embodiment, when collecting used cartridges 7 via the user-brought collection route RT1, it is assumed, as an example, that the user UP authenticates the user UP using a user card 8 owned by the user UP when inserting the used cartridge 7 into the collection box 3. In this embodiment, the act of the user UP bringing the cartridge 7 to the collection box 3 in the commercial facility FS is an example of a "collection act."

[0021] The mail collection route RT2 is a route for collecting the used cartridge 7 from the user UP by mailing the used cartridge 7 from the user facility FU to the collection center FE. In this embodiment, it is assumed, as an example, that when collecting the used cartridge 7 via the mail collection route RT2, the user UP mails a mailing ML enclosing the used cartridge 7 and a collection application form AP to the collection center FE. In this embodiment, the act of the user UP mailing the cartridge 7 to the collection center FE is another example of a "collection act."

[0022] FIG. 2 is a block diagram showing an example of the configuration of the cartridge 7.

[0023] 2, the cartridge 7 includes a memory device 70. The cartridge 7 also includes an ink storage chamber (not shown) that stores ink.

[0024] The storage device 70 is, for example, an IC chip, and stores cartridge model number information DQ1, cartridge manufacturing date information DQ2, and cartridge reuse information DQ3.

[0025] The cartridge model number information DQ1 is information that indicates the product model number of the cartridge 7. The cartridge manufacturing date information DQ2 is information that indicates the date on which the cartridge 7 was manufactured. The cartridge reuse information DQ3 is information that indicates the number of times the cartridge 7 has been recycled as a recycled product. Specifically, the cartridge reuse information DQ3 indicates "0" if the cartridge 7 is a new product before recycling, and indicates a value of "1" or more if the cartridge 7 is a recycled product.

[0026] FIG. 3 is a block diagram showing an example of the configuration of the user card 8. As shown in FIG.

[0027] As shown in FIG. 3, the user card 8 comprises a storage device 80 for storing information regarding points available to the user UP.

[0028] In this embodiment, it is assumed that when the user UP purchases a recycled cartridge 7, a part or all of the purchase price can be substituted with points. In addition, in this embodiment, it is assumed that when the user UP purchases a product at a commercial facility FS, a part or all of the purchase price can be substituted with points. That is, in this embodiment, as an example, it is assumed that the points are exchangeable for recycled cartridges 7, and that the points are exchangeable for products that can be purchased at the commercial facility FS. However, the present invention is not limited to such an aspect. It is sufficient that the points are at least exchangeable for recycled cartridges 7.

[0029] Furthermore, in this embodiment, points are awarded to user UP when user UP brings a used cartridge 7 to the collection box 3, when user UP mails a used cartridge 7 to collection center FE, and when user UP purchases a product at a commercial facility FS. However, the present invention is not limited to this aspect. Points should be awarded to user UP at least when user UP brings a used cartridge 7 to the collection box 3 and when user UP mails a used cartridge 7 to collection center FE. In other words, points should be awarded to user UP at least when user UP performs a collection action. In this embodiment, points are an example of a "benefit."

[0030] The storage device 80 is, for example, an IC chip, and stores user identification information DU1, user owned point information DU2, user accumulated point information DU3, and point history information DU4.

[0031] The user identification information DU1 is information indicating a user ID for uniquely identifying each user from among multiple users who possess a user card 8. In this embodiment, it is assumed that the user who possesses the user card 8 is a user UP who uses a printing device PR. However, the present invention is not limited to this aspect. The user who possesses the user card 8 may be a user UP who uses a printing device PR and also a user who uses a commercial facility FS. The user who possesses the user card 8 may also be a user who uses a cartridge 7.

[0032] The user owned point information DU2 is information indicating the number of points owned by the user UP. Here, the number of points is the quantity of points.

[0033] The user accumulated point information DU3 is information that indicates the accumulated number of points acquired by the user UP from when the management system Sys starts managing the user UP to the present. Here, the management of the user UP by the management system Sys may start, for example, when the user UP purchases a printing device PR. The management of the user UP by the management system Sys may also start, for example, when the user UP purchases a cartridge 7.

[0034] The point history information DU4 is information indicating the history of points given to the user UP and the history of points used by the user UP from the time when the management system Sys started managing the user UP to the present.

[0035] FIG. 4 is a block diagram showing an example of the configuration of the collection box 3. As shown in FIG.

[0036] As shown in FIGS. 1 and 4, the collection box 3 includes a cartridge insertion port 30, a cartridge information reader 31, a user card information reader 32, a communication device 33, and a control device .

[0037] The cartridge insertion port 30 is an opening through which the user UP inserts the cartridge 7 into a cartridge storage space (not shown) provided inside the collection box 3.

[0038] When the cartridge 7 is inserted into the cartridge insertion port 30, the cartridge information reader 31 reads, from the storage device 70 provided in the cartridge 7, the cartridge model number information DQ1, the cartridge manufacturing date information DQ2, and the cartridge reuse information DQ3 stored in the storage device 70. However, the present invention is not limited to this embodiment. When the cartridge 7 is inserted into the cartridge insertion port 30, the cartridge information reader 31 only needs to read, from the storage device 70 provided in the cartridge 7, at least the cartridge model number information DQ1 stored in the storage device 70.

[0039] When a user UP touches a user card 8 to the user card information reading device 32, the user card information reading device 32 reads, from a storage device 80 provided on the user card 8, the user identification information DU1, the user owned point information DU2, the user accumulated point information DU3, and the point history information DU4 stored in the storage device 80. However, the present invention is not limited to this embodiment. When a user UP touches a user card 8 to the user card information reading device 32, the user card information reading device 32 only needs to read at least the user identification information DU1 from the storage device 80 provided on the user card 8.

[0040] The communication device 33 is hardware for communicating with an external device located outside the collection box 3 via one or both of a wired network and a wireless network.

[0041] The control device 35 includes a cartridge collection determination unit 36 ​​and a user card authentication unit 37 .

[0042] The cartridge collection determination unit 36 ​​determines whether or not the object inserted into the cartridge insertion port 30 corresponds to a cartridge 7 collectable by the collection box 3, based on the reading result by the cartridge information reading device 31. Specifically, the cartridge collection determination unit 36 ​​determines whether or not the model number indicated by the cartridge model number information DQ1 read by the cartridge information reading device 31 corresponds to a cartridge 7 collectable by the collection box 3.

[0043] Then, when the model number indicated by the cartridge model number information DQ1 read by the cartridge information reader 31 corresponds to the cartridge 7 collectable by the collection box 3, the cartridge collection determination unit 36 ​​determines that the object inserted into the cartridge insertion port 30 corresponds to the cartridge 7 collectable by the collection box 3. When the model number indicated by the cartridge model number information DQ1 read by the cartridge information reader 31 does not correspond to the cartridge 7 collectable by the collection box 3, the cartridge collection determination unit 36 ​​determines that the object inserted into the cartridge insertion port 30 does not correspond to the cartridge 7 collectable by the collection box 3. When the cartridge information reader 31 fails to read the cartridge model number information DQ1, the cartridge collection determination unit 36 ​​determines that the object inserted into the cartridge insertion port 30 does not correspond to the cartridge 7 collectable by the collection box 3.

[0044] When the result of the determination by the cartridge collection determination unit 36 ​​is positive, i.e., when the object inserted into the cartridge insertion port 30 corresponds to a cartridge 7 collectable by the collection box 3, the collection box 3 stores the cartridge 7 in the cartridge storage space in the collection box 3. On the other hand, when the result of the determination by the cartridge collection determination unit 36 ​​is negative, i.e., when the object inserted into the cartridge insertion port 30 does not correspond to a cartridge 7 collectable by the collection box 3, the collection box 3 ejects the object to the outside of the collection box 3.

[0045] When the user card 8 is touched to the user card information reading device 32, the user card authentication unit 37 identifies the user ID of the user UP who owns the user card 8 based on the user identification information DU1 stored in the memory device 80 equipped with the user card 8.

[0046] FIG. 5 is a block diagram showing an example of the configuration of the management server 1. As shown in FIG.

[0047] As shown in FIG. 5, the management server 1 includes a control device 10, a storage device 20, and a communication device 29.

[0048] The communication device 29 is hardware for communicating with an external device located outside the management server 1 via one or both of a wired network and a wireless network.

[0049] The storage device 20 includes a volatile memory such as a random access memory (RAM) that functions as a working area for the control device 10, and a non-volatile memory such as an electrically erasable programmable read-only memory (EEPROM) that stores various information. In this embodiment, the storage device 20 stores annual demand performance information DD0, annual demand forecast information DDA, annual point allocation information DDE, user management information DP, accumulated point information DS, and a control program PG-K for controlling each part of the management server 1.

[0050] The annual demand result information DD0 is information indicating the actual demand for the cartridge 7 managed by the management system Sys during a specified period of time in the past. Here, in this embodiment, as an example, it is assumed that the specified period is "one year." That is, in this embodiment, it is assumed that the specified period of the past is the past one year. Specifically, in this embodiment, as an example, it is assumed that the specified period of the past is the one year from January to December of last year. That is, in this embodiment, the annual demand result information DD0 indicates the actual demand value of the cartridge 7 during the one year from January to December of last year.

[0051] In the following description, a predetermined period of one year may be divided into M unit periods. Here, the value M is a natural number satisfying 1≦M. Specifically, in this embodiment, as an example, the unit period is assumed to be "one month." That is, in this embodiment, as an example, the case where "M=12" is assumed. In the following, information corresponding to the m-th unit period among M unit periods constituting a predetermined period may be expressed by adding the subscript [m]. Here, the variable m is a natural number satisfying 1≦m≦M. In the following, the m-th unit period may be referred to as "m months."

[0052] In this embodiment, the annual demand result information DD0 includes M pieces of demand result information D0[1] to D0[M] corresponding to M unit periods. Among these, the demand result information D0[m] is information indicating the demand result value S0[m], which is the result value of the demand for the cartridge 7 in the m-th unit period.

[0053] The annual demand forecast information DDA is information indicating a forecast value of demand for the cartridge 7 in a predetermined period including the present. Specifically, in this embodiment, as an example, it is assumed that the predetermined period including the present is one year from January to December of this year. That is, in this embodiment, the annual demand forecast information DDA indicates a forecast value of demand for the cartridge 7 in one year from January to December of this year.

[0054] In this embodiment, the annual demand forecast information DDA includes M pieces of demand forecast information DA[1] to DA[M] corresponding to M unit periods. Among these, the demand forecast information DA[m] is information indicating a demand forecast value SA[m] that is a forecast value of demand for the cartridge 7 in the m-th unit period.

[0055] The annual point allocation information DDE is information indicating the allocation rate of points to be allocated to the user UP in a predetermined period including the present. In this embodiment, it is assumed that the allocation rate of points to be allocated to the user UP is determined individually for each unit period.

[0056] In this embodiment, the annual point grant information DDE includes M pieces of point grant rate information DE[1] to DE[M] corresponding to M unit periods. Among these, the point grant rate information DE[m] is information indicating the grant rate of points granted to the user UP in the m-th unit period. Hereinafter, the point grant rate indicated by the point grant rate information DE[m] is referred to as the point grant rate SE[m].

[0057] The user management information DP includes information indicating a user ID for identifying the user UP, information indicating the number of points owned by the user UP, information indicating the history of points granted to the user UP, information indicating the history of points used by the user UP, and information indicating the accumulated value of points granted to the user UP. In other words, the user management information DP is information indicating the same contents as the user identification information DU1, the user owned point information DU2, the user accumulated point information DU3, and the point history information DU4. In this embodiment, the user management information DP is an example of "history information."

[0058] In this embodiment, as an example, it is assumed that the storage device 80 stores user identification information DU1, user owned point information DU2, user accumulated point information DU3, and point history information DU4, and the storage device 20 stores user management information DP, but the present invention is not limited to this aspect. For example, the storage device 80 only needs to store at least user identification information DU1 indicating a user ID, and does not need to store the user owned point information DU2, user accumulated point information DU3, and point history information DU4.

[0059] In this embodiment, in addition to the management system Sys awarding points to user UP when user UP performs a collection action, it is assumed that the management system Sys will also award points to user UP when the cumulative number of points acquired by user UP meets certain conditions. In the following, the cumulative value of the number of points acquired by user UP may be referred to as the "accumulated acquired points." In addition, in the following, the points granted to user UP when the cumulative value of the number of points acquired by user UP satisfies a specific condition may be referred to as the "accumulated granted points."

[0060] The cumulative point information DS is information that specifies the relationship between the cumulative earned points held by the user UP and the quantity of the cumulative awarded points to be awarded to the user UP. Specifically, the cumulative point information DS may be information that indicates a specific condition that the cumulative earned points must satisfy in order to award the cumulative awarded points to the user UP. Here, the specific condition may be, for example, that the cumulative earned points are a specific value, or that the cumulative earned points are a multiple of a specific value.

[0061] The control device 10 includes a processor. The processor of the control device 10 includes, for example, one or more central processing units (CPUs). In this embodiment, the processor of the control device 10 executes a control program PG-K stored in the storage device 20 and operates according to the control program PG-K, thereby functioning as a demand forecasting unit 11, a point grant rate determination unit 12, a number of granted points determination unit 13, and a point granting unit 14. The processor of the control device 10 may include hardware such as a graphics processing unit (GPU), a digital signal processor (DSP), or a field programmable gate array (FPGA) in addition to one or more CPUs, or in place of a part or all of the one or more CPUs. In this case, a part or all of the functions realized by the processor of the control device 10 may be realized by hardware such as a DSP.

[0062] The demand forecasting unit 11 forecasts the demand for the cartridges 7 . Specifically, in this embodiment, before a certain predetermined period starts, the demand forecasting unit 11 generates annual demand forecast information DDA for a certain predetermined period based on annual demand actual result information DD0 for another predetermined period preceding the certain predetermined period. That is, in this embodiment, the demand forecasting unit 11 forecasts the demand for the cartridge 7 this year based on the actual demand for the cartridge 7 in the previous year. However, the present invention is not limited to such an aspect. The demand forecasting unit 11 may forecast the demand for the cartridge 7 from this year onwards based on the actual demand for the cartridge 7 over several years in the past. For simplicity, in this embodiment, it is assumed that the demand forecasting unit 11 sets the demand forecast value SA[m] indicated by the demand forecasting information DA[m] to the same value as the demand actual result value S0[m] indicated by the demand actual result information D0[m].

[0063] The point award rate determination unit 12 generates annual point award information DDE based on the annual demand forecast information DDA.

[0064] The given point number determination unit 13 determines the number of points to be given to the user UP based on the point giving rate information DE[m] included in the annual point giving information DDE. Specifically, in this embodiment, when a used cartridge 7 is collected from the user UP, the given point number determination unit 13 determines the number of points to be given to the user UP as the total value of the sales price of the cartridge 7 collected from the user UP and the point giving rate SE[m] indicated by the point giving rate information DE[m]. In addition, the given point number determination unit 13 determines the number of points to be given to the user UP based on the accumulated acquired points of the user UP indicated by the user management information DP and the accumulated point information DS.

[0065] In this embodiment, the point award rate determination unit 12 and the awarded point number determination unit 13 are referred to as a point determination unit 19. In this embodiment, the point determination unit 19 is an example of a "determination unit".

[0066] The point assigning unit 14 assigns the number of points determined by the assigned point number determination unit 13 to the user UP. The point assigning unit 14 updates the user management information DP when the point assigning unit 14 assigns points to the user UP and when the user UP uses the points. Note that, hereinafter, information indicating the number of points that the point assigning unit 13 assigns to the user UP may be referred to as assigned point information DX. In this embodiment, the point giving unit 14 is an example of an "giving unit."

[0067] <<2. Point allocation rate determination process>> An example of the point grant rate determination process will be described below with reference to Fig. 6. Here, the point grant rate determination process is a process for generating annual point grant information DDE.

[0068] FIG. 6 is a flowchart showing an example of the operation of the management system Sys when the management system Sys performs the point award rate determination process.

[0069] 6, in the point grant rate determination process, the demand forecasting unit 11 provided in the management server 1 first acquires the annual demand actual information DD0 from the storage device 20 (S11). Note that in this embodiment, the management server 1 generates the annual demand actual information DD0 and stores the generated annual demand actual information DD0 in the storage device 20 before executing the point grant rate determination process.

[0070] Next, the demand forecasting unit 11 generates annual demand forecast information DDA based on the annual demand result information DD0 acquired in step S11 (S13).

[0071] Specifically, in step S13, the demand forecasting unit 11 generates annual demand forecast information DDA by setting the demand forecast value SA[m] indicated in the demand forecast information DA[m] to the same value as the demand actual value S0[m] indicated in the demand actual information D0[m].

[0072] Next, the point award rate determination unit 12 generates new product annual demand forecast information DDB and recycled product annual demand forecast information DDC based on the annual demand forecast information DDA (S15).

[0073] The new product annual demand forecast information DDB is information indicating a forecast value of demand for new cartridges 7 in a predetermined period including the present. In this embodiment, the new product annual demand forecast information DDB includes M new product demand forecast information DB[1]-DB[M] corresponding to M unit periods. Among these, the new product demand forecast information DB[m] is information indicating a new product demand forecast value SB[m] which is a forecast value of demand for new cartridges 7 in the m-th unit period.

[0074] In this embodiment, as an example, an assumption is made that the relationship of the following formula (1) holds between the demand forecast value SA[m] indicated by the demand forecast information DA[m] and the new product demand forecast value SB[m] indicated by the new product demand forecast information DB[m], where the new product demand rate α is a real number that satisfies "0<α<1." SB[m] = α*SA[m] …… (1)

[0075] Therefore, in this embodiment, as an example, it is assumed that the point award rate determination unit 12 generates new product demand forecast information DB[m] by multiplying the demand forecast value SA[m] indicated in the demand forecast information DA[m] and the new product demand rate α to the new product demand forecast value SB[m].

[0076] The recycled product annual demand forecast information DDC is information indicating a forecast value of demand for recycled products of the cartridge 7 in a predetermined period including the present. In this embodiment, the recycled product annual demand forecast information DDC includes M pieces of recycled product demand forecast information DC[1] to DC[M] corresponding to M unit periods. Among them, the recycled product demand forecast information DC[m] is information indicating a recycled product demand forecast value SC[m] which is a forecast value of demand for recycled products of the cartridge 7 in the m-th unit period.

[0077] In this embodiment, as an example, the assumption is made that the relationship expressed by the following equation (2) holds between the demand forecast value SA[m] indicated by the demand forecast information DA[m] and the recycled product demand forecast value SC[m] indicated by the recycled product demand forecast information DC[m]. SC[m] = (1-α)*SA[m] …… (2)

[0078] Therefore, in this embodiment, as an example, it is assumed that in step S15, the point award rate determination unit 12 generates recycled product demand forecast information DC[m] by multiplying the demand forecast value SA[m] indicated by the demand forecast information DA[m] by the value "1-α" obtained by subtracting the new product demand rate α from "1", and setting the multiplied value as the recycled product demand forecast value SC[m].

[0079] In this embodiment, it is assumed that the point grant rate determination unit 12 generates new product annual demand forecast information DDB and recycled product annual demand forecast information DDC in step S15, but the present invention is not limited to this aspect. The point grant rate determination unit 12 may generate one of the new product annual demand forecast information DDB and recycled product annual demand forecast information DDC in step S15.

[0080] Next, the point grant rate determination unit 12 generates annual collection rate information DDD based on the annual demand forecast information DDA and the recycled product annual demand forecast information DDC (S17).

[0081] Here, the annual collection rate information DDD is information that indicates the ratio of cartridges 7 that should be collected by the management system Sys with respect to the demand for cartridges 7. In other words, the annual collection rate information DDD is information that indicates the ratio of cartridges 7 that need to be collected by collection action rather than discarded among cartridges 7 purchased by users UP.

[0082] In this embodiment, as an example, an assumption is introduced that the purchase of the cartridge 7 by the user UP and the disposal or collection of the used cartridge 7 by the user UP are performed in the same unit period. That is, as an example, in this embodiment, an assumption is introduced that when the purchase of the cartridge 7 by the user UP is performed in the m-th unit period, the disposal or collection of the used cartridge 7 after the user UP uses the cartridge 7 is performed in the m-th unit period.

[0083] In addition, in this embodiment, as an example, an assumption is introduced that a length of time equivalent to a unit period is required from the collection action by the user UP to the transportation of the used cartridges 7 collected by the collection action to the recycling factory 9. That is, in this embodiment, as an example, an assumption is introduced that when the collection action by the user UP is performed in the m-th unit period, the transportation of the used cartridges 7 collected by the collection action to the recycling factory 9 is performed in the (m+1)-th unit period.

[0084] Also, in this embodiment, as an example, an assumption is introduced that a length of time equivalent to a unit period is required from when a used cartridge 7 is transported to the remanufacturing factory 9 until a remanufactured cartridge 7 obtained by remanufacturing the used cartridge 7 is supplied to the market. That is, in this embodiment, as an example, an assumption is introduced that when a used cartridge 7 is transported to the remanufacturing factory 9 in the (m+1)th unit period, a remanufactured cartridge 7 obtained by remanufacturing the used cartridge 7 is supplied to the market in the (m+2)th unit period.

[0085] In this embodiment, the assumption is introduced that the demand amount of the cartridge 7 in the m-th predetermined period among one predetermined period is similar to the demand amount of the cartridge 7 in the m-th predetermined period among other predetermined periods. Specifically, in this embodiment, the assumption is introduced that the demand amount of the cartridge 7 in the m-th month of a certain year is similar to the demand amount of the cartridge 7 in the m-th month of another year. Therefore, in this embodiment, for example, when "(m+1)>M", the (m+1)-th unit period may be read as the (m+1-M)-th unit period, and when "(m+2)>M", the (m+2)-th unit period may be read as the (m+2-M)-th unit period. Specifically, in this embodiment, for example, when the m-th unit period is "December", the (m+1)-th unit period may be regarded as "January", and the (m+2)-th unit period may be regarded as "February".

[0086] In this embodiment, the annual collection rate information DDD includes M collection rate information DD[1] to DD[M] corresponding to M unit periods. Among them, the collection rate information DD[m] is information indicating the collection rate SD[m] which is the ratio of cartridges 7 to be collected by the management system Sys to the demand for cartridges 7 in the m-th unit period.

[0087] In this embodiment, as described above, the cartridge 7 collected in the m-th unit period is resupplied to the market as a remanufactured cartridge 7 in the (m+2)-th unit period. Therefore, in this embodiment, in step S17, the point grant rate determination unit 12 determines the collection rate SD[m] based on the demand forecast information DA[m] indicating the forecast value of the demand for the cartridge 7 in the m-th unit period and the recycled product demand forecast information DC[m+2] indicating the forecast value of the demand for the recycled product of the cartridge 7 in the (m+2)-th unit period. Specifically, the point grant rate determination unit 12 calculates the collection rate SD[m] based on the recycled product demand forecast value SC[m+2] which is the forecast value of the demand for the recycled product of the cartridge 7 in the (m+2)-th unit period and the demand forecast value SA[m] which is the forecast value of the demand for the cartridge 7 in the m-th unit period, as shown in the following formula (3). SD[m] = SC[m+2] ÷ SA[m] …… (3)

[0088] In this manner, in this embodiment, the collection rate of used cartridges 7 in the m-th unit period is set based on the predicted value of the demand for recycled cartridges 7 in the (m+2)-th unit period. Therefore, according to this embodiment, it is possible to set the supply amount of recycled cartridges 7 to the market in the (m+2)-th unit period according to the demand amount of recycled cartridges 7 in the (m+2)-th unit period.

[0089] Next, the point granting rate determination unit 12 generates annual point granting information DDE based on the annual collection rate information DDD (S19).

[0090] In this embodiment, the assumption is made that when the point grant rate SE[m] in the m-th unit period is high, the collection rate SD[m] in the m-th unit period will be higher than when it is low. Furthermore, in this embodiment, the assumption is made that the relationship in the following formula (4) holds between the collection rate SD[m] and the point grant rate SE[m]. Note that the value λ in the following formula (4) is a real number that satisfies "λ>0". SD[m] = λ*SE[m] …… (4)

[0091] Therefore, in this embodiment, the point grant rate determination unit 12 generates annual point grant information DDE in step S19 by determining the point grant rate SE[m] based on the collection rate SD[m] as shown in the following formula (5). Note that the value μ appearing in the following formula (5) is a real number that satisfies "μ=1 / λ". SE[m] = μ*SD[m] …… (5)

[0092] Next, the point award rate determination unit 12 generates annual collection number forecast information DDF based on the annual demand forecast information DDA and the annual collection rate information DDD (S21).

[0093] Here, the annual collection number forecast information DDF is information that indicates a forecast value of the number of used cartridges 7 that will be transported to the recycle factory 9 in a predetermined period. In this embodiment, the annual collection number prediction information DDF includes M collection number prediction information DF[1] to DF[M] corresponding to M unit periods. Among them, the collection number prediction information DF[m] is information indicating the collection number prediction value SF[m], which is a prediction value of the number of used cartridges 7 transported to the remanufacturing factory 9 in the m-th unit period.

[0094] As described above, in this embodiment, it is assumed that when the collection action by the user UP is performed in the m-th unit period, the transport of the used cartridges 7 collected by the collection action to the recycle factory 9 is performed in the (m+1)-th unit period. For this reason, in this embodiment, the point grant rate determination unit 12 generates collection number prediction information DF[m] based on the demand prediction information DA[m-1] included in the annual demand prediction information DDA and the collection rate information DD[m-1] included in the annual demand actual information DD0 in step S21. More specifically, in step S21, the point grant rate determination unit 12 calculates the collection number prediction value SF[m] indicated by the collection number prediction information DF[m] based on the demand prediction value SA[m-1] indicated by the demand prediction information DA[m-1] and the collection rate SD[m-1] indicated by the collection rate information DD[m-1], as shown in the following formula (6). SF[m] = SA[m-1]*SD[m-1] …… (6)

[0095] Next, the point giving rate determination unit 12 generates recycled product annual supply schedule information DDG based on the annual collection number forecast information DDF (S23).

[0096] Here, the recycled product annual supply schedule information DDG is information that indicates the planned supply amount of recycled cartridges 7 to the market in a predetermined period. In this embodiment, the recycled product annual supply schedule information DDG includes M pieces of recycled product supply schedule information DG[1] to DG[M] corresponding to M unit periods. Among them, the recycled product supply schedule information DG[m] is information indicating the recycled product supply schedule value SG[m], which is a scheduled value of the supply amount of recycled cartridges 7 to the market in the m-th unit period.

[0097] As described above, in this embodiment, it is assumed that when the transport of the used cartridge 7 to the remanufacturing factory 9 is carried out in the m-th unit period, the supply of the remanufactured cartridge 7 obtained by remanufacturing the used cartridge 7 to the market is carried out in the (m+1)-th unit period. Therefore, in this embodiment, in step S23, the point grant rate determination unit 12 generates the remanufactured product supply schedule information DG[m] based on the collection number prediction information DF[m-1] included in the annual collection number prediction information DDF. Specifically, in step S23, the point grant rate determination unit 12 generates the remanufactured product supply schedule information DG[m] by setting the collection number prediction value SF[m-1] indicated by the collection number prediction information DF[m-1] as the remanufactured product supply schedule value SG[m] indicated by the remanufactured product supply schedule information DG[m].

[0098] Next, the point grant rate determination unit 12 generates recycled product annual shortage information DDH and recycled product annual excess information DDI based on the recycled product annual demand forecast information DDC and the recycled product annual supply schedule information DDG (S25).

[0099] The recycled product annual shortage information DDH is information that indicates the shortage amount of recycled cartridges 7 in a given period. In this embodiment, the recycled product annual shortage information DDH includes M pieces of recycled product shortage information DH[1] to DH[M] corresponding to M unit periods. Among them, the recycled product shortage information DH[m] is information indicating a recycled product shortage amount SH[m], which is the shortage amount of the supply of recycled products of the cartridge 7 in the m-th unit period.

[0100] In this embodiment, in step S25, the point award rate determination unit 12 generates recycled product shortage information DH[m] based on recycled product demand forecast information DC[m] contained in the recycled product annual demand forecast information DDC and recycled product supply plan information DG[m] contained in the recycled product annual supply plan information DDG. Specifically, in step S25, if the recycled product demand forecast value SC[m] indicated by the recycled product demand forecast information DC[m] is greater than the recycled product supply planned value SG[m] indicated by the recycled product supply plan information DG[m], the point award rate determination unit 12 generates recycled product shortage information DH[m] by setting the value obtained by subtracting the recycled product supply planned value SG[m] from the recycled product demand forecast value SC[m] as the recycled product shortage amount SH[m]. In addition, in step S25, if the recycled product demand forecast value SC[m] indicated by the recycled product demand forecast information DC[m] is equal to or less than the recycled product supply plan value SG[m] indicated by the recycled product supply plan information DG[m], the point award rate determination unit 12 generates recycled product shortage information DH[m] by setting the recycled product shortage amount SH[m] to "0."

[0101] The recycled product annual excess information DDI is information that indicates the excess amount of recycled cartridges 7 supplied in a predetermined period. In this embodiment, the recycled product annual excess information DDI includes M pieces of recycled product excess information DI[1] to DI[M] corresponding to M unit periods. Among them, the recycled product excess information DI[m] is information indicating a recycled product excess amount SI[m] that is an excess amount of the recycled product supply of the cartridge 7 in the m-th unit period.

[0102] In this embodiment, in step S25, the point award rate determination unit 12 generates recycled product excess information DI[m] based on recycled product demand forecast information DC[m] contained in the recycled product annual demand forecast information DDC and recycled product supply plan information DG[m] contained in the recycled product annual supply plan information DDG. Specifically, in step S25, if the recycled product supply plan value SG[m] indicated by the recycled product supply plan information DG[m] is greater than the recycled product demand forecast value SC[m] indicated by the recycled product demand forecast information DC[m], the point award rate determination unit 12 generates recycled product excess information DI[m] by setting the value obtained by subtracting the recycled product demand forecast value SC[m] from the recycled product supply plan value SG[m] as the recycled product excess amount SI[m]. In addition, in step S25, if the recycled product supply plan value SG[m] indicated by the recycled product supply plan information DG[m] is equal to or less than the recycled product demand forecast value SC[m] indicated by the recycled product demand forecast information DC[m], the point award rate determination unit 12 generates recycled product excess information DI[m] by setting the recycled product excess amount SI[m] to "0".

[0103] In this embodiment, it is assumed that the point grant rate determination unit 12 generates the recycled product annual shortage information DDH and the recycled product annual excess information DDI in step S25, but the present invention is not limited to this aspect. The point grant rate determination unit 12 may generate one of the recycled product annual shortage information DDH and the recycled product annual excess information DDI in step S25.

[0104] Next, the point giving rate determination unit 12 generates new product annual supply schedule information DDJ based on the new product annual demand forecast information DDB and the recycled product annual shortage information DDH (S27).

[0105] The new cartridges 7 are scheduled to be supplied to the market annually for a predetermined period of time. In this embodiment, the new annual supply schedule information DDJ includes M new supply schedule information DJ[1]-DJ[M] corresponding to M unit periods. Among them, the new supply schedule information DJ[m] is information indicating a new supply schedule value SJ[m], which is a schedule value of the supply amount of new cartridges 7 to the market in the m-th unit period.

[0106] In this embodiment, the point grant rate determination unit 12 generates new product supply schedule information DJ[m] based on new product demand forecast information DB[m] included in the new product annual demand forecast information DDB and recycled product shortage information DH[m] included in the recycled product annual shortage information DDH in step S27. Specifically, in step S27, the point grant rate determination unit 12 generates new product supply schedule information DJ[m] by setting the new product supply schedule value SJ[m] to a value obtained by adding the new product demand forecast value SB[m] indicated by the new product demand forecast information DB[m] and the recycled product shortage amount SH[m] indicated by the recycled product shortage information DH[m].

[0107] <<3. Numerical Examples>> Hereinafter, examples of numerical values ​​for the point award rate determination process will be described with reference to FIGS.

[0108] <<3.1. First Numerical Example>> 7 and 8 are diagrams showing examples of numerical values ​​in the point grant rate determination process according to this embodiment. Hereinafter, the numerical value examples shown in Fig. 7 and Fig. 8 will be referred to as "first numerical value examples." In the first numerical example, it is assumed that the value M is "12". In addition, in the first numerical example, it is assumed that the new product demand rate α is set to "0.9", the value λ is set to "10", and the value μ is set to "0.1".

[0109] As shown in Fig. 7 and Fig. 8, in the first numerical example, it is assumed that the total value SSA of the demand forecast values ​​SA[1] to SA

[12] indicated by the demand forecast information DA[1] to DA

[12] included in the annual demand forecast information DDA is "2000". In addition, in the first numerical example, it is assumed that the demand forecast value SA

[10] in October is "100" and the demand forecast value SA

[12] in December is "350". In addition, in the first numerical example, it is assumed that the demand forecast value SA

[12] (="350") in December is the largest among the demand forecast values ​​SA[1] to SA

[12] from January to December.

[0110] Then, in the first numerical example, the point award rate determination unit 12 calculates the new product demand forecast value SB

[12] (="315") for December by multiplying the December demand forecast value SA

[12] (="350") by the new product demand rate α (="0.9"), and calculates the recycled product demand forecast value SC

[12] (="35") for December by multiplying the December demand forecast value SA

[12] (="350") by the value obtained by subtracting the new product demand rate α from "1" (="0.1"). In the first numerical example, the sum SSB of the new product demand forecast values ​​SB[1] to SB

[12] indicated by the new product demand forecast information DB[1] to DB

[12] included in the new product annual demand forecast information DDB is "1800." In the first numerical example, the sum SSC of the recycled product demand forecast values ​​SC[1] to SC

[12] indicated by the recycled product demand forecast information DC[1] to DC

[12] included in the recycled product annual demand forecast information DDC is "200."

[0111] In addition, in the first numerical example, the point award rate determination unit 12 calculates the collection rate SD

[10] (= "35%)" for October by dividing the recycled product demand forecast value SC

[12] (= "35") for December by the demand forecast value SA

[10] (= "100") for October, and calculates the point award rate SE

[10] (= "3.5%) for October by multiplying the collection rate SD

[10] (= "35%)" for October by the value μ (= "0.1").

[0112] Then, in the first numerical example, the point award rate determination unit 12 multiplies the demand forecast value SA

[10] (="100") for October by the collection rate SD

[10] (="35%) for October to calculate the predicted collection number value SF

[11] (="35") for November, and sets this calculated value as the planned recycled product supply value SG

[12] (="35") for December. In the first numerical example, the sum SSF of the collection number prediction values ​​SF[1] to SF

[12] indicated by the collection number prediction information DF[1] to DF

[12] included in the annual collection number prediction information DDF is "200." Also, in the first numerical example, the sum SSG of the recycled product supply schedule values ​​SG[1] to SG

[12] indicated by the recycled product supply schedule information DG[1] to DG

[12] included in the recycled product annual supply schedule information DDG is "200."

[0113] In addition, in the first numerical example, since the forecasted demand value of recycled products for December SC

[12] (="35") is equal to the planned supply value of recycled products for December SG

[12] (="35"), the point award rate determination unit 12 sets the shortage amount of recycled products for December SH

[12] to "0" and also sets the excess amount of recycled products for December SI

[12] to "0". In the first numerical example, the sum SSH of the recycled product shortage amounts SH[1] to SH

[12] indicated by the recycled product shortage information DH[1] to DH

[12] included in the recycled product annual shortage information DDH is “0.” In the first numerical example, each of the recycled product shortage amounts SH[1] to SH

[12] is “0.” In the first numerical example, the total value SSI of the recycled product excess amounts SI[1] to SI

[12] indicated by the recycled product excess information DI[1] to DI

[12] included in the recycled product annual excess information DDI becomes "0." In the first numerical example, each of the recycled product excess amounts SI[1] to SI

[12] becomes "0."

[0114] Then, in the first numerical example, the point award rate determination unit 12 sets the December new product demand forecast value SB

[12] (="315") plus the December recycled product shortage amount SH

[12] (="0") as the December new product supply planned value SJ

[12] (="315"). In the first numerical example, the sum SSJ of the new product supply schedule values ​​SJ[1] to SJ

[12] indicated by the new product supply schedule information DJ[1] to DJ

[12] included in the new product annual supply schedule information DDJ is "1800." In the first numerical example, the new product supply schedule value SJ[m] is equal to the new product demand forecast value SB[m].

[0115] In this way, in the first numerical example of this embodiment, each of the recycled product shortage amounts SH[1] to SH

[12] is set to "0", so that the sum SSJ of the planned new product supply values ​​SJ[1] to SJ

[12] can be set to a value equal to the sum SSB of the forecast new product demand values ​​SB[1] to SB

[12] .

[0116] <<3.2. Second Numerical Example>> 9 and 10 are diagrams showing examples of numerical values ​​in the point grant rate determination process according to a reference example. Hereinafter, the numerical example shown in Fig. 9 and 10 will be referred to as a "second numerical example."

[0117] The point grant rate determination process according to the reference example differs from the embodiment in that the recovery rate SD[m] indicated by the recovery rate information DD[m] and the point grant rate SE[m] indicated by the point grant rate information DE[m] are fixed values. Specifically, in the reference example, it is assumed that the recovery rate SD[m] is fixed to "10.0%" and the point grant rate SE[m] is fixed to "1.0%".

[0118] In the second numerical example according to the reference example, similar to the first numerical example, it is assumed that the value M is "12". In the second numerical example, similar to the first numerical example, it is assumed that the new product demand rate α is set to "0.9", the value λ is set to "10", and the value μ is set to "0.1".

[0119] 9 and 10, in the second numerical example, similar to the first numerical example, it is assumed that the total value SSA of the demand forecast values ​​SA[1] to SA

[12] indicated by the demand forecast information DA[1] to DA

[12] included in the annual demand forecast information DDA is "2000." In addition, in the second numerical example, similar to the first numerical example, it is assumed that the demand forecast value SA

[10] for October is "100" and the demand forecast value SA

[12] for December is "350."

[0120] Then, in the second numerical example, the point award rate determination unit 12, as in the first numerical example, calculates the December new product demand forecast value SB

[12] (="315") by multiplying the December demand forecast value SA

[12] (="350") by the new product demand rate α (="0.9"), and calculates the December recycled product demand forecast value SC

[12] (="35") by multiplying the December demand forecast value SA

[12] (="350") by the value obtained by subtracting the new product demand rate α from "1" (="0.1"). In the second numerical example, as in the first numerical example, the total value SSB of the new product demand forecast values ​​SB[1] to SB

[12] indicated by the new product demand forecast information DB[1] to DB

[12] contained in the new product annual demand forecast information DDB is “1800”.

[0121] Then, in the second numerical example, the point award rate determination unit 12 multiplies the demand forecast value SA

[10] (="100") for October by the recovery rate SD

[10] (="10%") for October to calculate the predicted number of collections for November SF

[11] (="10"), and sets this calculated value as the planned supply value of recycled products for December SG

[12] (="10"). In the second numerical example, the sum SSF of the collection number prediction values ​​SF[1] to SF

[12] indicated by the collection number prediction information DF[1] to DF

[12] included in the annual collection number prediction information DDF is "200." Also, in the second numerical example, the sum SSG of the recycled product supply schedule values ​​SG[1] to SG

[12] indicated by the recycled product supply schedule information DG[1] to DG

[12] included in the recycled product annual supply schedule information DDG is "200."

[0122] In the second numerical example, the point grant rate determination unit 12 calculates the recycled product shortage amount SH

[12] (= "25") for December by subtracting the recycled product supply planned value SG

[12] (= "10") for December from the recycled product demand forecast value SC

[12] (= "35") for December. In the second numerical example, the point grant rate determination unit 12 sets the recycled product excess amount SI

[12] for December to "0". In the second numerical example, the sum SSH of the recycled product shortage amounts SH[1] to SH

[12] indicated by the recycled product shortage information DH[1] to DH

[12] included in the recycled product annual shortage information DDH is "67." Also, in the second numerical example, the sum SSI of the recycled product excess amounts SI[1] to SI

[12] indicated by the recycled product excess information DI[1] to DI

[12] included in the recycled product annual excess information DDI is "67."

[0123] In the second numerical example, the point award rate determination unit 12 sets the December new product demand forecast value SB

[12] (="315") plus the December recycled product shortage amount SH

[12] (="25") as the December new product supply planned value SJ

[12] (="340"). In the second numerical example, the sum SSJ of the new product supply schedule values ​​SJ[1] to SJ

[12] indicated by the new product supply schedule information DJ[1] to DJ

[12] included in the new product annual supply schedule information DDJ is 1867. In the first numerical example, the new product supply schedule value SJ[m] may differ from the new product demand forecast value SB[m].

[0124] In this way, in the reference example, as shown in the second numerical example, there is a recycled product shortage SH[m] where "SH[m]>0" among the recycled product shortages SH[1] to SH

[12] , and there is a recycled product excess SI[m] where "SI[m]>0" among the recycled product excesses SI[1] to SI

[12] , so there will be unit periods in which the supply of recycled cartridges 7 is insufficient and unit periods in which the supply of recycled cartridges 7 is excessive. For this reason, in the reference example, as shown in the second numerical example, it is necessary to make the sum SSJ "1867" of the new product supply schedule values ​​SJ[1] to SJ

[12] greater than the sum SSB "1800" of the new product demand forecast values ​​SB[1] to SB

[12] .

[0125] In contrast, in this embodiment, as shown in the first numerical example, compared to the second numerical example, it is more likely that each of the recycled product shortage amounts SH[1] to SH

[12] can be set to "0" and each of the recycled product excess amounts SI[1] to SI

[12] can be set to "0", so that it is possible to reduce the possibility of occurrence of a unit period in which the supply amount of recycled cartridges 7 is insufficient and a unit period in which the supply amount of recycled cartridges 7 is excessive. Therefore, in this embodiment, as shown in the first numerical example, it is possible to make the total value SSJ "1800" of the new product supply planned values ​​SJ[1] to SJ

[12] closer to the total value SSB "1800" of the new product demand forecast values ​​SB[1] to SB

[12] than the second numerical example.

[0126] <<4. Point allocation process>> An example of the point allocation process will be described below with reference to Figs. 11 and 12. Here, the point allocation process is a process of allocating points to the user UP. In the following, the point allocation process executed by the management system Sys when the user UP performs a collection action via the user-brought-in collection route RT1 is referred to as the point allocation process at the time of bringing the item. In the following, the point allocation process executed by the management system Sys when the user UP performs a collection action via the mail-in collection route RT2 is referred to as the point allocation process at the time of mailing.

[0127] FIG. 11 is a sequence chart showing an example of the operation of the management system Sys when the management system Sys executes the point-granting process when the user brings the item.

[0128] As shown in FIG. 11, in the process of allocating points when the user UP brings the user card 8, when the user UP touches the user card 8 to the user card information reading device 32 and the user card information reading device 32 reads the user identification information DU1 from the memory device 80 provided on the user card 8, the user card authentication unit 37 of the collection box 3 identifies the user ID of the user UP who owns the user card 8 based on the user identification information DU1 (S101).

[0129] Next, when the user UP inserts the cartridge 7 into the cartridge insertion port 30, the cartridge collection determination unit 36 ​​of the collection box 3 controls the cartridge information reading device 31 to read information such as the cartridge model number information DQ1 stored in the memory device 70 provided in the cartridge 7 (S103).

[0130] Next, the cartridge collection determination unit 36 ​​of the collection box 3 determines whether the object inserted into the cartridge insertion port 30 corresponds to a cartridge 7 that can be collected by the collection box 3 based on the reading result by the cartridge information reading device 31 in step S103 (S105).

[0131] Next, if the result of the determination in step S105 is positive, the control device 35 of the collection box 3 controls the communication device 33 to transmit user identification information DU1 for identifying the user UP specified in step S101 to the management server 1 (S107).

[0132] Thereafter, the given points determination unit 13 of the management server 1 acquires the user identification information DU1 transmitted by the control device 35 in step S107 (S111).

[0133] Next, the award point number determination unit 13 of the management server 1 determines the number of points to be awarded to user UP based on the user identification information DU1 acquired by the award point number determination unit 13 in step S111 and the point award rate information DE[m] generated in the point award rate determination process (S113).

[0134] Next, the point granting unit 14 of the management server 1 grants points to the user UP indicated by the user identification information DU1 acquired by the number of granted points determination unit 13 in step S111 by updating the user management information DP corresponding to the user UP indicated by the user identification information DU1 acquired by the number of granted points determination unit 13 in step S111 based on the result of the determination by the number of granted points determination unit 13 in step S113 (S115). Specifically, in step S115, the point granting unit 14 grants points to the user UP indicated by the user identification information DU1 by updating the number of points owned by the user UP indicated by the user identification information DU1, the history of points granted to the user UP indicated by the user identification information DU1, and the accumulated value of points granted to the user UP indicated by the user identification information DU1, among the user management information DP.

[0135] Next, the point granting unit 14 of the management server 1 issues a point granting notification (S117). Here, the point granting notification is a notification indicating that the number of points determined by the grant point number determination unit 13 in step S113 has been granted to the user UP indicated by the user identification information DU1 acquired by the grant point number determination unit 13 in step S111. Specifically, the point granting notification is information including the user identification information DU1 acquired by the grant point number determination unit 13 in step S111 and granted point information DX indicating the number of points determined by the grant point number determination unit 13 in step S113.

[0136] Thereafter, the control device 35 of the collection box 3 acquires the point allocation notification sent by the point allocation unit 14 in step S117 (S121).

[0137] Next, the control device 35 of the collection box 3 reflects the point allocation result on the user card 8 (S123). Specifically, in step S123, the control device 35 controls the user card information reader 32 to update the user owned point information DU2, the user accumulated point information DU3, and the point history information DU4 stored in the storage device 80 provided on the user card 8 of the user UP based on the point allocation notification, thereby reflecting the point allocation result on the user card 8.

[0138] 12 is a sequence chart showing an example of the operation of the management system Sys when the management system Sys executes a mailing point granting process. In this embodiment, the collection reception terminal 5 provided at the collection center FE has the same functions as the cartridge information reading device 31, the communication device 33, and the control device 35 provided in the collection box 3. In this embodiment, when the user UP performs a collection action via the mailing collection route RT2, a user ID for uniquely identifying the user UP is written in the collection application form AP enclosed with the mailing ML to the collection center FE.

[0139] As shown in FIG. 12, when an attendant UE at collection center FE inputs the user ID listed on the collection application form AP enclosed with the mailing ML from user UP into the collection reception terminal 5, the collection reception terminal 5 accepts the user ID and generates user identification information DU1 indicating the user ID (S201).

[0140] Next, a staff member UE at the collection center FE uses a reading device (not shown) to read the cartridge model number information DQ1 stored in the storage device 70 provided in the cartridge 7 enclosed with the mailing ML from the user UP. The collection reception terminal 5 then receives the cartridge model number information DQ1 read by the reading device (S203).

[0141] Next, the collection reception terminal 5 determines whether or not the cartridge 7 enclosed in the mailing ML from the user UP is a cartridge 7 that can be collected by the collection center FE, based on the cartridge model number information DQ1 received in step S203 (S205).

[0142] Next, if the result of the determination in step S205 is positive, the collection reception terminal 5 transmits the user identification information DU1 indicating the user ID received in step S201 to the management server 1 (S207).

[0143] Thereafter, the management server 1 executes the processes of steps S111 to S117 described above.

[0144] Thereafter, the collection reception terminal 5 acquires the point allocation notification sent by the point allocation unit 14 in step S117 (S221).

[0145] Then, the collection reception terminal 5 notifies the user UP of the point allocation result by using a communication means such as email (S223).

[0146] <<5. Conclusion of the embodiment>> As described above, the management server 1 of this embodiment is a management server 1 that manages the cartridges 7 that contain ink used in the printing device PR, and is characterized in that it has a point awarding unit 14 that awards an amount of points according to the point awarding rate SE[m1] to a user UP who performs a collection action to collect the cartridge 7 in the m1th unit period, and awards an amount of points according to the point awarding rate SE[m2] to a user UP who performs a collection action to collect the cartridge 7 in the m2th unit period. Here, variable m1 is a natural number that satisfies "1≦m1≦M", and variable m2 is a natural number that satisfies "1≦m2≦M" and "m1≠m2". In this embodiment, the m1th unit period is an example of a "first period", the m2th unit period is an example of a "second period", the amount according to the point award rate SE[m1] is an example of a "first amount", and the amount according to the point award rate SE[m2] is an example of a "second amount".

[0147] In this manner, according to the present embodiment, the management server 1 varies the amount of points given to the user UP who has performed the collection action of collecting the cartridge 7. Therefore, according to the present embodiment, the amount of used cartridges 7 collected from the user UP can be controlled more flexibly, compared to the mode in which points are not given to the user UP and the mode in which the amount of points given to the user UP is constant. As a result, in the present embodiment, the balance between the supply of cartridges 7 manufactured as remanufactured products and the demand for cartridges 7 can be more appropriately controlled, compared to the mode in which points are not given to the user UP and the mode in which the amount of points given to the user UP is constant. That is, in the present embodiment, the ratio of remanufactured cartridges 7 to the demand for cartridges 7 can be increased, compared to the mode in which points are not given to the user UP and the mode in which the amount of points given to the user UP is constant. Therefore, according to this embodiment, compared to a case where points are not awarded for User UP and a case where the amount of points awarded for User UP is constant, it is possible to make a greater contribution to "significantly reduce waste generation through prevention, reduction, recycling and reuse" as stated in Target 12.5 of the SDGs.

[0148] In addition, in this embodiment, the management server 1 is characterized by having a point determination unit 19 that determines the point award rate SE[m1] and the point award rate SE[m2] based on the predicted demand for cartridges 7 indicated by the annual demand forecast information DDA.

[0149] Thus, according to this embodiment, the management server 1 determines the amount of points to be given to the user UP in accordance with the predicted demand for the cartridges 7. Therefore, according to this embodiment, it is possible to increase the ratio of recycled cartridges 7 to the demand for cartridges 7, compared to a mode in which points are not given to the user UP and a mode in which the amount of points given to the user UP is constant. Therefore, according to this embodiment, compared to a case where points are not awarded for User UP and a case where the amount of points awarded for User UP is constant, it is possible to make a greater contribution to "significantly reduce waste generation through prevention, reduction, recycling and reuse" as stated in Target 12.5 of the SDGs.

[0150] Furthermore, in this embodiment, the demand forecast value SA[m3], which is the forecast amount of demand for cartridges 7 in the m3th unit period in which recycled cartridges 7 remanufactured using cartridges 7 collected in the m1th unit period will be supplied, is greater than the demand forecast value SA[m4], which is the forecast amount of demand for cartridges 7 in the m4th unit period in which recycled cartridges 7 remanufactured using cartridges 7 collected in the m2th unit period will be supplied, and the number of points corresponding to the point award rate SE[m1] is greater than the number of points corresponding to the point award rate SE[m2]. Here, the m3th unit period is an example of a "first supply period", and the m4th unit period is an example of a "second supply period". For example, in the first numerical example, the demand forecast value SA

[12] (="350"), which is the forecast amount of demand for cartridges 7 in December when recycled cartridges 7 remanufactured using cartridges 7 collected in October will be supplied, is greater than the demand forecast value SA

[11] (="110"), which is the forecast amount of demand for cartridges 7 in November when recycled cartridges 7 remanufactured using cartridges 7 collected in September will be supplied, and the number of points corresponding to the point award rate SE

[10] (="3.5%)" is greater than the number of points corresponding to the point award rate SE[9] (="0.39%).

[0151] Thus, according to this embodiment, the management server 1 determines the amount of points to be given to the user UP in accordance with the predicted demand for the cartridges 7. Therefore, according to this embodiment, it is possible to increase the ratio of recycled cartridges 7 to the demand for cartridges 7, compared to a mode in which points are not given to the user UP and a mode in which the amount of points given to the user UP is constant. Therefore, according to this embodiment, compared to a case where points are not awarded for User UP and a case where the amount of points awarded for User UP is constant, it is possible to make a greater contribution to "significantly reduce waste generation through prevention, reduction, recycling and reuse" as stated in Target 12.5 of the SDGs.

[0152] Furthermore, in this embodiment, the m3th unit period is the period in which the demand for ink used in the printing device PR is the highest in a specified period, and the m1th unit period is the period in which the amount of points awarded to user UP who performs a collection action is the highest in a specified period. For example, in the first numerical example, December is the period in the year when there is the greatest demand for ink used in the printing device PR, and October is the period in the year when there is the greatest amount of points awarded to user UP who performs collection actions.

[0153] Thus, according to this embodiment, the management server 1 specifies the period during which the amount of points granted to the user UP is the greatest, depending on the period during which the demand for the cartridge 7 is the greatest. Therefore, according to this embodiment, it is possible to increase the ratio of recycled cartridges 7 to the demand for cartridges 7, compared to a mode in which no points are granted to the user UP and a mode in which the amount of points granted to the user UP is constant. Therefore, according to this embodiment, compared to a case where points are not awarded for User UP and a case where the amount of points awarded for User UP is constant, it is possible to make a greater contribution to "significantly reduce waste generation through prevention, reduction, recycling and reuse" as stated in Target 12.5 of the SDGs.

[0154] Furthermore, this embodiment is characterized in that the points represent the right to obtain a remanufactured cartridge 7 that is remanufactured using the cartridges 7 collected in the collection activity.

[0155] In this way, according to this embodiment, points that enable the user UP to obtain used cartridges 7 are given to the user UP, thereby motivating the user UP to reuse the cartridges 7. Therefore, according to this embodiment, it is possible to more strongly educate the user UP about the necessity of collecting cartridges 7, compared to a mode in which points are not given to the user UP and a mode in which the amount of points given to the user UP is constant. Therefore, according to this embodiment, compared to a case where points are not awarded for User UP and a case where the amount of points awarded for User UP is constant, it is possible to make a greater contribution to "improve education, awareness, human capacity and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning" as stated in Target 13.3 of the SDGs.

[0156] Also, in this embodiment, the point allocating unit 14 manages user management information DP relating to the history of collection actions by the user UP, and determines the amount of points to be allocated to the user UP based on the user management information DP.

[0157] In this manner, according to the present embodiment, the amount of points to be given to the user UP is determined based on the history of the collection actions of the user UP. Therefore, according to the present embodiment, the motivation for reusing the cartridge 7 can be continuously given to the user UP for a longer period of time, compared to a mode in which the history of the collection actions of the user UP is not taken into consideration when giving points to the user UP. Therefore, according to this embodiment, compared to a case where points are not awarded for User UP and a case where the amount of points awarded for User UP is constant, it is possible to make a greater contribution to "improve education, awareness, human capacity and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning" as stated in Target 13.3 of the SDGs.

[0158] Furthermore, in this embodiment, the collection action is the action of bringing the cartridge 7 to a collection box 3 or a collection center FE, and the collection box 3 and collection center FE are characterized in that they are capable of collecting the cartridge 7 in both cases where there is no ink remaining in the ink chamber of the cartridge 7 and where there is ink remaining in the ink chamber of the cartridge 7.

[0159] Thus, according to this embodiment, the cartridge 7 can be recovered even if there is ink remaining in the cartridge 7, which reduces the possibility of environmental pollution due to inappropriate disposal of ink by the user UP, compared to an embodiment in which the cartridge 7 can be recovered only if there is no ink remaining in the cartridge 7. Therefore, according to the present embodiment, compared with the aspect in which the cartridge 7 can be recovered only when no ink remains in the cartridge 7, a greater contribution can be made to the reduction of "harmful chemicals and the number of deaths and diseases caused by air, water quality, and soil pollution" described in Target 3.9 of the SDGs.

[0160] Also, according to the present embodiment, compared with the aspect in which the cartridge 7 can be recovered only when no ink remains in the cartridge 7, a greater contribution can be made to the improvement of water quality by minimizing the release of harmful chemicals described in Target 6.3 of the SDGs.

[0161] <<B. Modification Example>> Each of the above embodiments can be variously modified. Specific modification modes are exemplified below. Two or more modes arbitrarily selected from the following examples can be appropriately combined within a range where they do not conflict with each other. In the modification examples exemplified below, for elements whose actions and functions are equivalent to those of the embodiment, the reference numerals referred to in the above description are used, and the detailed description of each is appropriately omitted.

[0162] <<Modification Example 1>> In the above-described embodiment, for the sake of convenience of explanation, an example has been described in which the management server 1 generates annual demand prediction information DDA, new product annual demand prediction information DDB, recycled product annual demand prediction information DDC, annual recovery rate information DDD, annual point assignment information DDE, annual recovery number prediction information DDF, recycled product annual supply plan information DDG, recycled product annual shortage information DDH, recycled product annual excess information DDI, and new product annual supply plan information DDJ based on the annual demand performance information DD0 in the point assignment rate determination process. However, the present invention is not limited to such a mode. In the point assignment rate determination process, the management server 1 may generate the annual point assignment information DDE based at least on the annual demand performance information DD0. For example, in the point assignment rate determination process, the management server 1 may execute only the processes of steps S11 to S19 among the processes of steps S11 to S27 shown in FIG. 6.

[0163] <<Variation 2>> In the above-mentioned embodiment and modification 1, the cartridge 7 is described as having a storage device 70 that stores the cartridge model number information DQ1, but the present invention is not limited to such an embodiment. For example, the cartridge 7 may have a symbol for representing the cartridge model number information DQ1. Here, the symbol may be an indicative object having a pattern for representing the cartridge model number information DQ1. More specifically, the symbol may be a two-dimensional code for representing the cartridge model number information DQ1, or a one-dimensional code for representing the cartridge model number information DQ1.

[0164] When the cartridge 7 has a symbol, the cartridge information reader 31 may be an imaging device that images the symbol, or may be an image processing device for reading the cartridge model number information DQ1 from the symbol.

[0165] Thus, according to this modified example, the collection box 3 determines whether an item brought to the collection box 3 is a cartridge 7 that should be collected by the collection box 3 based on the symbol on the cartridge 7, making it easier to identify the cartridge 7 compared to conventional methods such as deploying personnel with specific skills who can identify the type of cartridge 7 and deploying a specific sensor device that can identify the type of cartridge 7. Therefore, according to this embodiment, compared to the conventional approach of deploying personnel with specific skills or specific sensor devices, it is possible to make a greater contribution to "promote inclusive and sustainable industrialization and increase employment" in the recycling-related industrial sector, as described in Target 9.2 of the SDGs.

[0166] <<Variation 3>> In the above-described embodiment and modified examples 1 and 2, the cartridge information reader 31 reads the cartridge model number information DQ1 from the cartridge 7, but the present invention is not limited to this embodiment.

[0167] For example, the cartridge information reader 31 may be an image analyzer that reads the shape of the cartridge 7. In this case, the cartridge collection determination unit 36 ​​may determine whether or not the article brought to the collection box 3 is a cartridge 7 that can be collected by the collection box 3, based on the shape of the cartridge 7 read by the cartridge information reader 31. Also, for example, the cartridge information reading device 31 may be an imaging device that images the cartridge 7. In this case, the cartridge collection determination unit 36 ​​may determine whether or not the article brought to the collection box 3 is a cartridge 7 that can be collected by the collection box 3, based on the imaging result by the cartridge information reading device 31.

[0168] <<Variation 4>> In the above-described embodiment and variants 1 to 3, an example has been described in which the management server 1 awards points to user UP when user UP performs a collection action, and also awards points to user UP when user UP's accumulated earned points meet certain conditions, but the present invention is not limited to such an embodiment.

[0169] For example, when the user UP performs a collection action, the management server 1 may determine the points to be given to the user UP based on the number of times the cartridge 7 that is the subject of the collection action has been recycled as a recycled cartridge 7. Furthermore, for example, when the user UP performs a collection action, the management server 1 may determine the points to be given to the user UP based on the manufacturing date of the cartridge 7 that is the subject of the collection action.

[0170] <<Variation 5>> In the above-described embodiment and variants 1 to 4, the management server 1 grants points to the user UP when the user UP performs a collection action, etc., but the present invention is not limited to such an embodiment. For example, the management server 1 may increase the rate at which points are granted to the user UP when the user UP performs a collection action, etc. In other words, in this variant, the increase in the point grant rate is an example of a "benefit."

[0171] In the present invention, the "benefit" is not limited to points and an increase in the point allocation rate, etc. The "benefit" may be, for example, a tangible or intangible thing that is valuable to the user UP, such as money or a gift certificate, or may be something that motivates the user UP to perform a collection action.

[0172] <<Variation 6>> In the above-described embodiment and variants 1 to 5, an example has been given in which the amount of benefits such as points is determined according to a unit period, i.e., the amount of benefits granted to a user UP who performs a collection action in one unit period is different from the amount of benefits granted to a user UP who performs a collection action in another unit period, but the present invention is not limited to such an example.

[0173] For example, the management server 1 may change the type of benefit depending on the unit period. Specifically, the management server 1 may grant a first type of benefit to a user UP who has performed a collection action in one unit period, and grant a second type of benefit different from the first type of benefit to a user UP who has performed a collection action in another unit period. Here, for example, when the collection rate SD[m] required in one unit period is large and more cartridges 7 need to be collected in the one unit period, and the collection rate SD[m] required in another unit period is small and the need for collection of cartridges 7 is low in the other unit periods, it is preferable that the first type of benefit is a benefit that more strongly motivates the user UP to perform a collection action or is a benefit that is more beneficial to the user UP than the second type of benefit.

[0174] <<Variation 7>> In the above-described embodiment and modified examples 1 to 6, the cartridge 7 is exemplified as the specific member that is the target of the collection action, but the present invention is not limited to this embodiment. The target of the collection action in the management system Sys may be any reusable specific member.

[0175] Here, the specific member may be, for example, a container for storing consumables used in the printing device PR, such as a cartridge 7 that stores ink as a consumable, or a toner bottle that stores toner as a consumable. The specific member may also be, for example, a container for storing waste generated in accordance with the use of the printing device PR, such as a waste ink box that stores waste ink as waste, and a waste toner box that stores waste toner as waste.

[0176] Furthermore, the specific member is not limited to a member related to the printing device PR. For example, the specific member may be a member that can be reused by replacing consumables, such as a projector equipped with a lamp as a consumable item, or a smartphone equipped with a battery as a consumable item.

[0177] Furthermore, the specific member is not limited to a member that can be reused by replacing a consumable product. For example, the specific member may be a member that can be reused by disassembling it into its components, such as clothing made of fabric and printing paper made of fiber. [Explanation of symbols]

[0178] 1...management server, 3...collection box, 5...collection reception terminal, 7...cartridge, 8...user card, 9...recycling factory, 10...control device, 11...demand forecasting unit, 12...point award rate determination unit, 13...amount of points to be awarded determination unit, 14...point awarding unit, 19...point determination unit, 20...memory device, PR...printing device, Sys...management system.

Claims

1. A method for controlling a management device that manages a container that contains consumables used in a printing device, comprising: A processor of the management device granting a first amount of a benefit to a user who performs a collection action to collect the storage container during a first period; an awarding unit that awards a second amount of a benefit, different from the first amount, to a user who has performed the collection action during a second period, different from the first period; To function as A control method comprising:

2. A processor of the management device a determining unit that determines the first amount and the second amount according to a predicted amount of demand for the consumable; 2. The control method according to claim 1 .

3. A predicted demand amount for the consumable in a first supply period in which remanufactured storage containers are supplied using storage containers collected in the first period, a second supply period in which remanufactured storage containers are supplied using storage containers collected during the second period, the second supply period being greater than a predicted demand for the consumables; the first amount is greater than the second amount; 2. The control method according to claim 1 .

4. the first supply period is a period during which demand for the consumables used in the printing device is greatest in an annual period; The first period is a period during which the amount of benefits granted to the user who performed the collection action is the largest in a year.

4. The control method according to claim 3 .

5. The privilege is a right to obtain a remanufactured storage container that is remanufactured using the storage containers collected through the collection activity.

2. The control method according to claim 1 .

6. The applying unit is Manage history information relating to the history of collection actions by the user; determining an amount of a reward to be granted to the user based on the historical information; 2. The control method according to claim 1 .

7. The recovery action is: An act of bringing the container into a recovery facility for recovering the container, The recovery facility includes: When no consumables are left in the storage container, In both cases, when consumables are left in the storage container, The container is retrievable.

2. The control method according to claim 1 .

8. A management system for managing a reusable specific member, granting a first amount of a benefit to a user who performs a collection action to collect the specific component during a first period; an awarding unit that awards a second amount of a benefit, different from the first amount, to a user who has performed the collection action during a second period, different from the first period; Equipped with 1. A management system comprising:

9. a determination unit that determines the first amount and the second amount according to a predicted amount of demand for the specific component, The management system according to claim 8 .

10. A forecasted demand for a specific part in a first supply period in which a remanufactured product of the specific part remanufactured using the specific part recovered in the first period is supplied is the demand for the specific component in a second supply period in which the remanufactured product of the specific component remanufactured using the specific component recovered in the second period is supplied is greater than the predicted demand for the specific component in the second supply period, the first amount is greater than the second amount; The management system according to claim 8 .

11. the first supply period is a period during which the demand for the specific component is the highest in a year; The first period is a period during which the amount of benefits granted to the user who performed the collection action is the largest in a year. The management system according to claim 10 .

12. The privilege is a right to obtain a remanufactured product of a specific component that is remanufactured using the specific component recovered through the recovery action. The management system according to claim 8 .

13. The applying unit is Manage history information relating to the history of collection actions by the user; determining an amount of a reward to be granted to the user based on the historical information; The management system according to claim 8 .

Images