Terminal, method for controlling the same, and program

Abstract

To provide a terminal for improving convenience of a user who has not completed registration procedures for using biometric authentication.SOLUTION: A terminal includes a determination request unit and a registration unit. The determination request unit transmits, to a server device, a determination request including biological information of a determination target person of determination as to whether or not system registration for proceeding a predetermined procedure has been completed using an authentication terminal corresponding to biometric authentication. When the determination target person has not been registered in the system, the registration unit transmits, to the server device, a token issuance request including the biological information of the determination target person who has not been registered in the system. The registration unit requires the server device to make a system registration of the determination target person who has not been registered in the system by transmitting the token issuance request.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a terminal, a system, a terminal control method, and a storage medium. [Background technology]

[0002] Development is underway on technologies aimed at improving convenience for airport users and operational efficiency within the airport.

[0003] For example, Patent Document 1 describes the provision of a management server that excludes users who are not qualified to use a boarding procedure system using biometric authentication. The management server in Patent Document 1 includes a receiving unit and a generating unit. The receiving unit receives a token issuance request from a terminal, the request including at least the boarding pass information written on the boarding pass and the passport information written on the passport. The generating unit makes a first determination regarding the consistency between the boarding pass information and the passport information, and generates a token for the user to use the boarding procedure using biometric information based on the result of the first determination.

[0004] Patent Document 2 describes that an information processing device, information processing method, and program are provided that can improve throughput in a procedure area where a procedure method using biometric authentication or a procedure method using an authentication method other than biometric authentication can be selected. The information processing device of Patent Document 2 includes an acquisition unit, a matching unit, and a guidance unit. The acquisition unit acquires biometric information of a user in a procedure area where a user can select a first method using biometric authentication for the procedure or a second method not using biometric authentication for the procedure. The matching unit matches the biometric information with registered biometric information of a registered person who can use the first method, and determines whether the user is a registered person. If the matching unit determines that the user is a registered person, the guidance unit guides the user to a procedure location corresponding to the first method, and if the user is determined to be not a registered person, generates guidance information to a procedure location corresponding to the second method. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] International Publication No. 2021 / 192193 [Patent Document 2] Patent No. 6819916 Summary of the Invention [Problem to be solved by the invention]

[0006] As disclosed in Patent Documents 1 and 2, various procedures are carried out using biometric authentication. To proceed with a procedure using biometric authentication, registration of biometric information and the like is required, but some users reach the procedure area without realizing that a registration procedure is required. Such users are not given an opportunity to carry out the registration procedure, and are unable to use procedures that use biometric authentication. In other words, there are users who cannot enjoy the improved convenience provided by biometric authentication.

[0007] This problem cannot be solved by using the technologies disclosed in the above Patent Documents 1 and 2. Patent Document 1 merely discloses the registration procedure required to proceed with the procedure by biometric authentication, while Patent Document 2 merely discloses determining whether a user who has reached the processing area is a registered user or not.

[0008] The main object of the present invention is to provide a terminal, a system, a terminal control method, and a storage medium that contribute to improving convenience for users who have not completed the registration procedure to use biometric authentication. [Means for solving the problem]

[0009] According to a first aspect of the present invention, there is provided a terminal comprising: a judgment request unit that transmits to a server device a judgment request including biometric information of a person to be judged as to whether or not the person to be judged has been registered in the system to proceed with a specified procedure using an authentication terminal compatible with biometric authentication; and a registration unit that, if the person to be judged has not been registered in the system, transmits to the server device a token issuance request including the biometric information of the person to be judged who is not registered in the system, thereby requesting the server device to register the person to the system who is not registered in the system.

[0010] According to a second aspect of the present invention, there is provided a system including an authentication terminal compatible with biometric authentication, a server device that performs biometric authentication using biometric information, and a terminal, wherein the terminal is equipped with a judgment request unit that transmits to the server device a judgment request including biometric information of a person to be judged as to whether or not the person to be judged has been registered in the system to proceed with a specified procedure using the authentication terminal, and a registration unit that, if the person to be judged has not been registered in the system, transmits to the server device a token issuance request including the biometric information of the person to be judged who is not registered in the system, thereby requesting the server device to register the person to the system who is not registered in the system.

[0011] According to a third aspect of the present invention, there is provided a method for controlling a terminal, in which the terminal sends a determination request including biometric information of a person to be determined as to whether or not the person to be determined has been registered in the system to proceed with a specified procedure using an authentication terminal compatible with biometric authentication, to a server device, and if the person to be determined has not been registered in the system, a token issuance request including the biometric information of the person to be determined who is not registered in the system is sent to the server device, thereby requesting the server device to register the person to be determined who is not registered in the system.

[0012] According to a fourth aspect of the present invention, there is provided a computer-readable storage medium that stores a program for causing a computer mounted on a terminal to execute the following processes: a process of sending a determination request to a server device, the determination request including biometric information of a person to be determined as to whether or not the person to be determined has been registered in the system to proceed with a specified procedure using an authentication terminal compatible with biometric authentication; and a process of requesting the server device to register the person to the system if the person to be determined has not been registered in the system, by sending a token issuance request to the server device, the request including biometric information of the person to be determined who is not registered in the system. Effect of the Invention

[0013] According to each aspect of the present invention, a terminal, a system, a terminal control method, and a storage medium are provided that contribute to improving the convenience of a user who has not completed a registration procedure for using biometric authentication. Note that the effects of the present invention are not limited to the above. The present invention may achieve other effects instead of or in addition to the effects. [Brief description of the drawings]

[0014] [Figure 1] FIG. 1 is a diagram for explaining an overview of an embodiment. [Diagram 2] FIG. 2 is a flowchart for explaining the operation of one embodiment. [Diagram 3] FIG. 3 is a diagram showing an example of a schematic configuration of the airport management system according to the first embodiment. [Figure 4] FIG. 4 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Diagram 5] FIG. 5 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 6] FIG. 6 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 7] FIG. 7 is a diagram for explaining the operation of the airport management system according to the first embodiment. [Figure 8] FIG. 8 is a diagram illustrating an example of a processing configuration of the check-in terminal according to the first embodiment. [Figure 9] FIG. 9 is a diagram illustrating an example of a processing configuration of the boarding gate apparatus according to the first embodiment. [Figure 10] FIG. 10 is a diagram illustrating an example of a processing configuration of the server device according to the first embodiment. [Figure 11] FIG. 11 is a diagram illustrating an example of the registrant information database according to the first embodiment. [Figure 12] FIG. 12 is a diagram illustrating an example of a processing configuration of the guide terminal according to the first embodiment. [Figure 13] 13A and 13B are diagrams illustrating an example of a display of the guidance terminal according to the first embodiment. [Figure 14] FIG. 14 is a sequence diagram showing an example of the operation of the airport management system according to the first embodiment. [Figure 15] 15A and 15B are diagrams illustrating an example of a display of a guidance terminal according to the second embodiment. [Figure 16] FIG. 16 is a diagram illustrating an example of a display of a guidance terminal according to the third embodiment. [Figure 17] FIG. 17 is a diagram illustrating an example of a display of a guidance terminal according to the third embodiment. [Figure 18] FIG. 18 is a diagram illustrating an example of a display of a guidance terminal according to the third embodiment. [Figure 19] FIG. 19 is a diagram for explaining the operation of the airport management system according to the fourth embodiment. [Figure 20] FIG. 20 is a diagram for explaining the operation of the airport management system according to the fourth embodiment. [Figure 21] FIG. 21 is a diagram for explaining a configuration according to the fifth embodiment. [Figure 22] FIG. 22 is a diagram illustrating an example of a display of a guidance terminal according to the fifth embodiment. [Figure 23] FIG. 23 is a diagram illustrating an example of a display of a guidance terminal according to the fifth embodiment. [Figure 24] FIG. 24 is a diagram illustrating an example of a processing configuration of a hotel terminal according to the fifth embodiment. [Diagram 25] FIG. 25 is a diagram illustrating an example of a schematic configuration of a ticket management system according to the sixth embodiment. [Figure 26] FIG. 26 is a diagram illustrating an example of a display of a guidance terminal according to the sixth embodiment. [Figure 27] FIG. 27 is a diagram illustrating an example of a hardware configuration of a guide terminal according to the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0015] First, an outline of one embodiment will be described. The reference numerals in the drawings are added to each element for convenience as an example to aid in understanding, and the description of the outline is not intended to be limiting. Furthermore, unless otherwise specified, the blocks shown in each drawing represent functional units rather than hardware units. The connection lines between the blocks in each drawing include both bidirectional and unidirectional. The unidirectional arrows are used to diagrammatically indicate the flow of the main signal (data) and do not exclude bidirectionality. In this specification and the drawings, elements that can be similarly described may be given the same reference numerals to avoid redundant description.

[0016] The terminal 100 according to an embodiment includes a judgment request unit 101 and a registration unit 102 (see FIG. 1). The judgment request unit 101 transmits to the server device a judgment request including biometric information of a person to be judged as to whether or not the person has been registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication (step S1 in FIG. 2). If the person to be judged has not been registered in the system, the registration unit 102 transmits to the server device a token issuance request including biometric information of the person to be judged who has not been registered in the system (step S2). By transmitting the token issuance request, the registration unit 102 requests the server device to register the person to be judged who has not been registered in the system.

[0017] The terminal 100 is installed in a procedure area together with, for example, an authentication terminal for carrying out a procedure corresponding to biometric authentication and a device for carrying out a procedure other than biometric authentication. The terminal 100 acquires biometric information of a user and requests the server device to determine whether the user is registered in the system. The server device executes a matching process (authentication process) using the biometric information, and if the user's biometric information is registered, determines that the user (person to be determined) is registered in the system. The terminal 100 transmits a token issuance request including biometric information to the server device when the person to be determined is not registered in the system and the person to be determined wishes to register in the system. In response to the request, the server device registers the user who is not registered in the system in the system. In this way, the terminal 100 gives a user who has not performed the registration procedure for using biometric authentication an opportunity to perform the registration procedure. As a result, even a user who has forgotten to perform the registration procedure can enjoy the benefit of improved convenience provided by biometric authentication.

[0018] Specific embodiments will be described in more detail below with reference to the drawings.

[0019] [First embodiment] The first embodiment will be described in more detail with reference to the drawings.

[0020] [System configuration] Fig. 3 is a diagram showing an example of a schematic configuration of an airport management system according to the first embodiment. The airport management system shown in Fig. 3 is operated, for example, by a public institution such as an immigration bureau or a contractor entrusted with operations by the public institution. For example, the airport management system manages a series of procedures at an airport (baggage check-in, security check, etc.).

[0021] Referring to FIG. 3, the airport management system includes a check-in terminal 10, a baggage drop machine 11, a passenger passage system 12, a gate device 13, a boarding gate device 14, a server device 20, and a guide terminal 30.

[0022] The baggage drop machine 11, the passenger passage system 12, the gate device 13, and the boarding gate device 14 are authentication terminals (touch points) installed at the airport. The authentication terminals and the check-in terminal 10 are connected to a server device 20 via a network. The network shown in Fig. 3 is composed of a LAN (Local Area Network) including an airport's in-house communication network, a WAN (Wide Area Network), a mobile communication network, etc. The connection method is not limited to a wired method, and may be a wireless method.

[0023] The server device 20 is a device that realizes the main functions of the airport management system. The server device 20 is installed in the facility of an airport company, an airline company, etc. Alternatively, the server device 20 may be a server installed in a cloud on a network.

[0024] The information terminals 30 are installed in various locations in the airport and provide users (passengers) with information regarding procedures within the airport.

[0025] 3 is merely an example and is not intended to limit the configuration of the airport management system. The airport management system may include terminals and the like that are not shown.

[0026] [System Overview] The user's boarding procedure includes check-in, baggage drop-off, security check, immigration, and boarding pass confirmation.

[0027] The user (passenger) can complete the above boarding procedure using biometric authentication, or can use existing methods that do not use biometric authentication. If the boarding procedure is completed using biometric authentication, the above series of boarding procedures will be carried out sequentially at terminals installed in five locations.

[0028] The check-in terminal 10 is installed in a check-in lobby in an airport. The check-in terminal 10 is also a self-service terminal that is operated by a user to carry out check-in procedures. The check-in terminal 10 is also called a CUSS (Common Use Self Service) terminal.

[0029] When a user (passenger) arrives at the airport, the user operates the check-in terminal 10 to carry out the "check-in procedure." The user presents the check-in terminal 10 with a paper airline ticket, a two-dimensional barcode containing boarding information, a mobile device displaying a copy of the e-ticket, or the like. When the check-in procedure is complete, the check-in terminal 10 outputs a boarding pass. The boarding pass includes both paper boarding passes and electronic boarding passes.

[0030] A user who has completed the check-in procedure and wishes to carry out the boarding procedure using biometric authentication performs system registration using the check-in terminal 10. Specifically, the user causes the check-in terminal 10 to read the issued boarding pass and passport. The check-in terminal 10 also acquires the user's biometric information.

[0031] Examples of biometric information include data (feature amounts) calculated from physical characteristics unique to an individual, such as a face, fingerprint, voiceprint, veins, retina, and iris pattern. Alternatively, the biometric information may be image data such as a face image or fingerprint image. The biometric information may include information on a user's physical characteristics. In the present disclosure, a case where biometric information related to a person's "face" (a face image or feature amounts generated from a face image) is used will be described.

[0032] The check-in terminal 10 transmits information related to the boarding pass, passport, and biometric information to the server device 20. Specifically, the check-in terminal 10 transmits a "token issuance request" including information written on the boarding pass (boarding pass information), information written on the passport (passport information), and biometric information (e.g., a facial image) to the server device 20 (see FIG. 4).

[0033] The server device 20 performs identity verification using the biometric information written on the passport and the biometric information acquired by the check-in terminal 10. The server device 20 determines whether the facial image written on the passport and the facial image captured by the check-in terminal 10 substantially match.

[0034] If the two facial images (biometric information) substantially match, the server device 20 determines that the identity of the user who presented the passport to the check-in terminal 10 has been successfully verified.

[0035] If the identity verification is successful, the server device 20 performs system registration so that the user can proceed with the procedure by biometric authentication. Specifically, the server device 20 issues a token to be used for the boarding procedure of the user whose identity verification has been completed.

[0036] The issued token is identified by a token ID (identifier). Information required for boarding procedures (e.g., biometric information, business information required for boarding procedures, etc.) is associated via the token ID. In other words, a "token ID" is issued together with a user's system registration, and is identification information for the user to undergo boarding procedures using biometric information. Once a token (token ID) is issued, a system user can use the boarding procedures using biometric authentication.

[0037] In response to issuing the token, the server device 20 adds an entry to a registrant information database that stores detailed information of the generated token. The details of the registrant information database will be described later.

[0038] If the identity verification fails, the server device 20 rejects (denies) the issuance of a token from the check-in terminal 10.

[0039] Once the token is issued (when the user has completed system registration to proceed with the procedure using biometric authentication), the user can proceed with the boarding procedure independently (without assistance from airport staff, etc.) using an authentication terminal (e.g., baggage check-in machine 11, etc.).

[0040] In addition, a user who wishes to carry out the check-in procedure in a conventional manner that does not involve biometric authentication may carry out the check-in procedure using the check-in terminal 10, or may carry out the check-in procedure at a counter where airline staff or the like are waiting.

[0041] Once the user has completed the check-in procedure, they will proceed to the baggage drop-off area or security checkpoint.

[0042] In the following explanation, a user who has registered in the system to check-in using biometric authentication will be referred to as a "system registrant" or simply as a "registrant." Also, a user who has not registered in the system to check-in using biometric authentication will be referred to as a "non-system registrant" or simply as a "non-registrant."

[0043] Once users have completed the check-in procedures (system registered and non-system registered), they can check in any baggage that cannot be carried on board at the baggage drop-off area.

[0044] A registered person uses a baggage drop machine 11 to check in his / her baggage. The baggage drop machine 11 is installed in an area adjacent to a baggage counter (manned counter) in the airport or in an area near the check-in terminal 10. The baggage drop machine 11 is a self-service terminal that allows a registered person to carry out the procedure (baggage drop procedure) of checking in baggage that is not to be carried on board the aircraft. The baggage drop machine 11 is also called a CUBD (Common Use Bag Drop) terminal. After completing the baggage drop procedure, the registered person proceeds to the security checkpoint.

[0045] Non-registered passengers will hand over their baggage to airline staff, etc. After completing the baggage check-in procedures, non-registered passengers will proceed to the security checkpoint. Note that if a user (registered or non-registered) does not check in baggage, the baggage check-in procedures are omitted.

[0046] Users (system registrants and non-system registrants) undergo security checks at passenger passage systems 12 installed at security checkpoints.

[0047] The passenger passage system 12 is a gate device installed at the entrance to the security inspection area in the airport. The passenger passage system 12 is also called a PRS (Passenger Reconciliation System), and is a system that determines whether or not a user can pass through the security inspection area at the entrance. When a user completes the security inspection procedure by passing through the passenger passage system 12, the user moves to the departure inspection area.

[0048] Registered passengers who pass the security check without any problems can pass through the gate equipment installed at the security checkpoint. On the other hand, non-registered passengers must present their boarding pass to security officers even if they pass the security check without any problems.

[0049] Users (system registered and non-system registered) undergo immigration inspection at the immigration checkpoint.

[0050] The registered person undergoes immigration inspection at gate device 13. Gate device 13 is installed at the immigration area in the airport. Gate device 13 is a device that automatically performs immigration procedures for the registered person. After completing the immigration procedures, the registered person moves to the departure area where duty-free shops and boarding gates are located.

[0051] Non-registered persons will be subjected to immigration inspection by immigration officers. After completing the immigration inspection procedures, non-registered persons will move to the departure area.

[0052] Users (system registered users and non-system registered users) pass through a boarding gate device 14 installed in the departure area and move to the boarding gate.

[0053] A registered passenger passes through a boarding gate device 14 where no airline staff is waiting nearby. A non-registered passenger passes through a boarding gate device 14 where an airline staff is waiting nearby.

[0054] The boarding gate device 14, which controls the passage of registered persons, determines whether or not the registered person is permitted to board the aircraft. If the boarding gate device 14 determines that the registered person is permitted to board the aircraft, it opens the gate and permits the registered person to pass through.

[0055] The boarding gate device 14, where staff are waiting nearby, does not make the above judgment. The non-registered person presents his / her passport and boarding pass to the staff. If it is determined that the non-registered person is eligible to board the aircraft, the staff will allow the non-registered person to pass through the gate.

[0056] When a system registrant who has been issued a token arrives at an authentication terminal (e.g., boarding gate device 14), biometric information (e.g., a facial image) is acquired by the authentication terminal. The authentication terminal transmits an authentication request including the biometric information to the server device 20 (see FIG. 5).

[0057] The server device 20 identifies a token (entry) by a matching process (one-to-N matching; N is a positive integer, the same applies below) using the biometric information acquired from the authentication terminal and the biometric information registered in the system. The user's boarding procedure is carried out based on the business information associated with the identified token. For example, the server device 20 transmits the boarding pass information of the user identified by the matching process to the boarding gate device 14.

[0058] The boarding gate device 14 judges whether or not the user (system registrant) is permitted to pass based on the boarding pass information received. Specifically, the boarding gate device 14 judges whether or not the user is permitted to pass based on whether or not the airline code and flight name set in the device by a staff member or the like match the airline code and flight name in the boarding pass information acquired from the server device 20. If the airline codes and the like match, the user is permitted to pass, and if the airline codes and the like do not match, the user is denied passage.

[0059] As explained above, system registrants (users who proceed with procedures using biometric authentication) can proceed with procedures by themselves at each processing area: baggage drop-off, security checkpoint, immigration checkpoint, and the departure area. In contrast, system non-registrants (users who proceed with existing procedures without using biometric authentication) proceed with procedures together with staff, security inspectors, immigration inspectors, etc. waiting at each processing area: baggage drop-off, security checkpoint, immigration checkpoint, and the departure area.

[0060] Since passengers using the airport are a mixture of system registrants and non-registrants, each processing area, such as the immigration checkpoint and the departure area, requires equipment (facilities) for registrants and equipment for non-registrants. Furthermore, users (registered and non-registrants) need to be able to properly determine which equipment (facility) to use.

[0061] For example, in the departure area, registered persons can pass through the boarding gate device 14 using biometric authentication and must head to a boarding gate device 14 where no staff are waiting. On the other hand, non-registered persons cannot pass through the boarding gate device 14 using biometric authentication and must head to a boarding gate device 14 where staff are waiting.

[0062] Therefore, in order to enable recognition of devices (authentication terminals, facilities) used by registered and unregistered persons, respectively, guide terminals 30 are installed in each procedure area (baggage drop area, security check area, immigration inspection area, departure area) of the airport. In the first embodiment, as shown in FIG. 6, a description will be given taking as an example a case where the guide terminal 30 is installed in the departure area.

[0063] A user who has moved to each processing area (the departure area in the example of FIG. 6) moves in front of the guide terminal 30. As shown in FIG. 6, when multiple guide terminals 30 are installed in the same processing area, the user moves in front of an available guide terminal 30.

[0064] The guide terminal 30 acquires biometric information of the user in front of the terminal 30, and transmits a "determination request" including the acquired biometric information to the server device 20 (see FIG. 7).

[0065] The server device 20 executes a matching process using the acquired biometric information and biometric information previously registered by a system registrant.

[0066] If the matching process is successful (if biometric information that substantially matches the acquired biometric information is registered), the server device 20 notifies the guidance terminal 30 that the user who has arrived in front of the guidance terminal 30 is a "system registrant."

[0067] If the matching process fails (if there is no registered biometric information that substantially matches the acquired biometric information), the server device 20 notifies the guide terminal 30 that the user who has arrived in front of the guide terminal 30 is a "non-system registered user."

[0068] The guidance terminal 30 performs processing according to the received judgment result (whether the person being judged is a registered person or a non-registered person). Specifically, if the person being judged is a registered person, the guidance terminal 30 guides the registered person to head to a boarding gate device 14 (a gate that supports biometric authentication) where no staff is waiting. If the person being judged is a non-registered person, the guidance terminal 30 guides the non-registered person to head to a boarding gate device 14 (a gate that does not support biometric authentication) where staff is waiting.

[0069] In this way, the guide terminal 30 has a function (guide function) of providing guidance to help users (system registrants and non-system registrants) proceed with a predetermined procedure.

[0070] Furthermore, like the check-in terminal 10, the guide terminal 30 has a function (registration function) that enables a user to register in the system in order to proceed with procedures using biometric authentication.

[0071] Specifically, if the person to be judged is an unregistered person and the unregistered person wishes to register with the system, the guide terminal 30 executes a process for issuing a token similar to that of the check-in terminal 10. More specifically, the guide terminal 30 transmits a token issuance request including biometric information, passport information, and boarding pass information of the person wishing to register with the system to the server device 20.

[0072] Once system registration is completed on the guide terminal 30, the user changes from a non-registrant to a registrant, and subsequent procedures can be smoothly carried out using biometric authentication. In other words, if the procedure does not use biometric authentication, it will take a long time for each person (non-registrant) at each terminal, and queues may form at each terminal. However, if the procedure uses biometric authentication, the user (registrant) does not need to stand in such a queue.

[0073] In this way, the guide terminal 30 has two functions (a guide function and a registration function). The guide terminal 30 is configured to be able to switch between enabling and disabling (activating and deactivating) these two functions and the processing content. An appropriate operation mode is set in the guide terminal 30 depending on the installation location, the situation during operation, and the like. For example, an airline employee sets the operation mode of the guide terminal 30.

[0074] For example, the guide terminal 30 has four operation modes.

[0075] The first operation mode is a mode in which both the guide function and the registration function are enabled.

[0076] The second operation mode is a mode in which the guide function is enabled and the registration function is disabled.

[0077] The third operation mode is a mode in which the guide function is enabled and system registration is prompted in other apparatuses (terminals, devices) and the registration function is disabled.

[0078] The fourth operation mode is a mode in which the guidance function is disabled and the registration function is enabled.

[0079] In the first embodiment, a case will be described in which a guide terminal 30 in which a first operation mode is set is used.

[0080] Note that the boarding procedure using biometric authentication by each authentication terminal (baggage drop machine 11, passenger passage system 12, gate device 13, boarding gate device 14) shown in Fig. 3 is one example, and is not intended to limit the devices used in the procedure. For example, devices other than the above devices may be used for the boarding procedure, or some of the above devices may not be used for the procedure. For example, the gate device 13 may not be included in the airport management system.

[0081] Next, each device included in the airport management system according to the first embodiment will be described in detail.

[0082] [Check-in terminal] As described above, the check-in terminal 10 is a device that provides system users with operations related to check-in procedures and system registration.

[0083] 8 is a diagram showing an example of a processing configuration (processing module) of the check-in terminal 10 according to the first embodiment. Referring to FIG. 8, the check-in terminal 10 includes a communication control unit 201, a check-in execution unit 202, a system registration unit 203, a message output unit 204, and a storage unit 205.

[0084] The communication control unit 201 is a means for controlling communication with other devices. For example, the communication control unit 201 receives data (packets) from the server device 20. The communication control unit 201 also transmits data to the server device 20. The communication control unit 201 passes the data received from the other devices to the other processing modules. The communication control unit 201 transmits data acquired from the other processing modules to the other devices. In this way, the other processing modules transmit and receive data to and from the other devices via the communication control unit 201. The communication control unit 201 has a function as a receiving unit that receives data from the other devices and a function as a transmitting unit that transmits data to the other devices.

[0085] The check-in execution unit 202 is a means for carrying out the check-in procedure for a user. The check-in execution unit 202 executes the check-in procedure, such as seat selection, based on the airline ticket presented by the user. For example, the check-in execution unit 202 transmits the information written on the airline ticket to a DCS (Departure Control System) and obtains the information to be written on the boarding pass from the DCS. Note that the operation of the check-in execution unit 202 can be the same as the operation of existing check-in terminals, and therefore a detailed description thereof will be omitted.

[0086] The system registration unit 203 is a means for performing system registration of a user who wishes to undergo boarding procedures using biometric authentication. For example, after the check-in procedures are completed, the system registration unit 203 displays a GUI (Graphical User Interface) for confirming whether or not the user wishes to undergo "boarding procedures using a face image."

[0087] When a user requests system registration, the system registration unit 203 acquires three pieces of information (boarding pass information, passport information, and biometric information) using a GUI for acquiring the three pieces of information. The system registration unit 203 acquires the boarding pass information and passport information from the boarding pass and passport held by the user. The system registration unit 203 controls a reader (not shown) such as a scanner to acquire the information written on the boarding pass (boarding pass information) and the information written on the passport (passport information).

[0088] The boarding pass information includes the name (first name, last name), airline code, flight name, boarding date, departure airport (boarding airport), destination airport (arrival airport), seat number, boarding time, arrival time, etc. The passport information includes the passport face image, name, gender, nationality, passport number, passport issuing country, etc.

[0089] Furthermore, the system registration unit 203 acquires biometric information of the user. The system registration unit 203 controls a camera to acquire a facial image of the user. For example, when the system registration unit 203 detects a face in an image captured constantly or periodically, the system registration unit 203 captures the user's face and acquires the facial image.

[0090] After that, the system registration unit 203 generates a token issuance request including the three pieces of acquired information (boarding pass information, passport information, and biometric information).

[0091] For example, the system registration unit 203 generates a token issuance request including an identifier of the own device (hereinafter referred to as a terminal ID), boarding pass information, passport information, biometric information, etc. Note that the terminal ID may be a MAC (Media Access Control) address or an IP (Internet Protocol) address of the check-in terminal 10. The system registration unit 203 transmits the generated token issuance request to the server device 20.

[0092] The system registration unit 203 passes the response (response to the token issuance request) acquired from the server device 20 to the message output unit 204 .

[0093] The message output unit 204 is a unit for outputting various messages. For example, the message output unit 204 outputs a message in response to a response obtained from the server device 20.

[0094] When a response (positive response) to the effect that the token issuance was successful is received, the message output unit 204 outputs that effect. For example, the message output unit 204 outputs a message such as "Future procedures can be performed by face authentication."

[0095] When a response (negative response) to the effect that the token issuance has failed is received, the message output unit 204 outputs that effect. For example, the message output unit 204 outputs a message such as "I'm sorry. We cannot perform the procedure using face authentication. Please go to a booth with a staff member."

[0096] The storage unit 205 is a means for storing information necessary for the operation of the check-in terminal 10 .

[0097] [Boarding gate equipment] 9 is a diagram showing an example of a processing configuration (processing module) of the boarding gate apparatus 14 according to the first embodiment. Referring to FIG. 9, the boarding gate apparatus 14 includes a mode control unit 301, a communication control unit 302, a biometric information acquisition unit 303, an authentication request unit 304, a function realization unit 305, and a storage unit 306.

[0098] The mode control unit 301 is a means for controlling the operation mode of the boarding gate device 14. For example, the mode control unit 301 acquires the operation mode (biometric authentication compatible mode, biometric authentication non-compatible mode, power off mode) according to a switch attached to the boarding gate device 14. Alternatively, the mode control unit 301 may acquire the operation mode by a GUI (Graphical User Interface) displayed on a liquid crystal panel or the like.

[0099] In addition, in the boarding gate device 14 set to the biometric authentication non-compatible mode, its main functions do not operate. This is because a staff member waiting near the boarding gate device 14 determines whether a user (a person not registered in the system) can pass through the gate. Therefore, the operation of each processing module described below is the operation in the biometric authentication compatible mode.

[0100] The communication control unit 302 is a means for controlling communication with other devices. For example, the communication control unit 302 receives data (packets) from the server device 20. The communication control unit 302 also transmits data to the server device 20. The communication control unit 302 passes the data received from the other devices to the other processing modules. The communication control unit 302 transmits data acquired from the other processing modules to the other devices. In this way, the other processing modules transmit and receive data to and from the other devices via the communication control unit 302. The communication control unit 302 has a function as a receiving unit that receives data from the other devices and a function as a transmitting unit that transmits data to the other devices.

[0101] The biometric information acquisition unit 303 is a means for controlling a camera (not shown) and acquiring biometric information of a user (person to be authenticated). The biometric information acquisition unit 303 captures an image in front of the device periodically or at a predetermined timing. The biometric information acquisition unit 303 determines whether or not the acquired image contains a human face image, and if a face image is included, extracts the face image from the acquired image data.

[0102] Since existing technologies can be used for the facial image detection process and facial image extraction process by the biometric information acquisition unit 303, detailed explanations will be omitted. For example, the biometric information acquisition unit 303 may extract a facial image (face region) from image data using a learning model learned by a CNN (Convolutional Neural Network). Alternatively, the biometric information acquisition unit 303 may extract a facial image using a method such as template matching.

[0103] The biometric information acquisition unit 303 passes the extracted face image to the authentication request unit 304 .

[0104] The authentication request unit 304 is a means for requesting authentication of a user in front of the server device 20. The authentication request unit 304 generates an authentication request including the acquired face image, and transmits the request to the server device 20.

[0105] The authentication request unit 304 receives a response to the authentication request from the server device 20.

[0106] The authentication request unit 304 passes the authentication result (authentication success, authentication failure) acquired from the server device 20 to the function realization unit 305. If the authentication is successful, the authentication request unit 304 also passes the “business information” acquired from the server device 20 to the function realization unit 305.

[0107] The function realization unit 305 is a means for realizing the “passage control of users” function of the boarding gate device 14 .

[0108] If the authentication result is "authentication failure", the function realization unit 305 notifies the user (the person who failed the authentication; the person who was determined to have failed the authentication) to that effect. In addition, the function realization unit 305 closes the flapper, gate, etc., and denies the user passage.

[0109] If the authentication is successful, the function realization unit 305 acquires the airline code, flight name, etc., written on the boarding pass issued to the user from the acquired business information (boarding pass information). The function realization unit 305 determines whether the airline code and flight name preset in the device by an airline employee or the like matches the airline code and flight name acquired from the server device 20.

[0110] If the airline codes and the like match, the function realization unit 305 allows the user (system registrant) to pass through the gate. The function realization unit 305 opens the flappers, gates, and the like, and allows the user to pass through.

[0111] If the airline code and the like do not match, the function realization unit 305 denies the user passage through the gate. The function realization unit 305 closes the flappers, gates, and the like, and denies the user passage.

[0112] The memory unit 306 is a means for storing information necessary for the operation of the boarding gate device 14 .

[0113] [Other authentication devices] The basic processing configuration of the other authentication terminals included in the airport management system (baggage drop machine 11, passenger passage system 12, gate device 13) can be the same as the processing configuration of the boarding gate device 14 shown in Fig. 9, so detailed explanations will be omitted. Each terminal acquires biometric information (face image) of the person to be authenticated, and requests authentication using the acquired biometric information from the server device 20. If authentication is successful, the function assigned to each terminal is executed.

[0114] [Server device] Fig. 10 is a diagram showing an example of a processing configuration (processing module) of the server device 20 according to the first embodiment. Referring to Fig. 10, the server device 20 includes a communication control unit 401, a token issuing unit 402, an authentication request processing unit 403, a determination request processing unit 404, and a storage unit 405.

[0115] The communication control unit 401 is a means for controlling communication with other devices. For example, the communication control unit 401 receives data (packets) from the check-in terminal 10 or the like. The communication control unit 401 also transmits data to the check-in terminal 10 or the like. The communication control unit 401 passes the data received from the other devices to the other processing modules. The communication control unit 401 transmits the data acquired from the other processing modules to the other devices. In this way, the other processing modules transmit and receive data to and from the other devices via the communication control unit 401. The communication control unit 401 has a function as a receiving unit that receives data from the other devices and a function as a transmitting unit that transmits data to the other devices.

[0116] The token issuing unit 402 is a means for issuing a token in response to a token issuing request from the check-in terminal 10 or the guide terminal 30. The token issuing unit 402 extracts a face image included in the token issuing request (a face image of the user who wishes to register in the system) and a face image included in the passport information. The token issuing unit 402 determines whether these two face images substantially match and performs identity verification.

[0117] The token issuing unit 402 executes matching (one-to-one matching) between the two face images. At that time, the token issuing unit 402 generates feature amounts from each of the two images.

[0118] Since existing technology can be used for the generation of feature quantities, detailed description thereof will be omitted. For example, the token issuing unit 402 extracts the eyes, nose, mouth, etc. as feature points from a face image. After that, the token issuing unit 402 calculates the positions of the feature points and the distances between the feature points as feature quantities (generating a feature vector consisting of multiple feature quantities).

[0119] The token issuing unit 402 calculates the similarity between the two images based on the feature amount, and judges whether the two images are face images of the same person based on the result of threshold processing on the calculated similarity. Note that the similarity can be calculated using chi-square distance, Euclidean distance, or the like. The greater the distance, the lower the similarity, and the closer the distance, the higher the similarity.

[0120] For example, if the similarity is greater than a predetermined value (if the distance is shorter than a predetermined value), the token issuing unit 402 determines that the two face images are of the same person (determines that identity verification is successful).If the similarity is equal to or less than a predetermined value, the token issuing unit 402 determines that the two face images are not of the same person (determines that identity verification is unsuccessful).

[0121] If identity verification is successful, the token issuing unit 402 issues a token. For example, the token issuing unit 402 generates a unique value as a token ID based on the date and time of processing, a sequence number, and the like.

[0122] When the token issuing unit 402 generates a token (token ID), it transmits a positive response (token issuance successful) to the source of the token issuance request (check-in terminal 10, guide terminal 30). When the token issuing unit 402 fails to generate a token ID, it transmits a negative response (token issuance failed) to the source of the token issuance request (check-in terminal 10, guide terminal 30).

[0123] If the token issuing unit 402 succeeds in generating (issuing) the token ID, it registers the generated token ID, boarding pass information, passport information, and biometric information (feature amount) in the registrant information database (see FIG. 11).

[0124] The authentication request processing unit 403 is a means for processing authentication requests obtained from each authentication terminal such as the baggage drop machine 11, the boarding gate device 14, etc. The authentication request includes biometric information of the person to be authenticated. The authentication request processing unit 403 executes a matching process (1:N matching; N is a positive integer, the same applies below) using the biometric information included in the authentication request and the biometric information stored in the registered user information database.

[0125] The authentication request processing unit 403 generates features from a face image acquired from an authentication terminal. The authentication request processing unit 403 sets the generated features (feature vector) as features on the matching side, and sets the features registered in the registrant information database as features on the registration side.

[0126] The authentication request processing unit 403 determines that the authentication has been successful if there is any feature among the multiple feature amounts registered in the registrant information database that has a similarity with the feature amount to be matched that is equal to or greater than a predetermined value.

[0127] If the authentication is successful, the authentication request processor 403 reads out the business information (passport information, boarding pass information, etc.) of the entry corresponding to the feature quantity with the highest similarity from the registrant information database.

[0128] The authentication request processing unit 403 transmits the authentication result to the authentication terminal (responds to the authentication request). If the authentication is successful, the authentication request processing unit 403 transmits a positive response to that effect (authentication success) and including business information to the authentication terminal. If the authentication is unsuccessful, the authentication request processing unit 403 transmits a negative response to that effect (authentication failure) to the authentication terminal.

[0129] The determination request processing unit 404 is a means for processing a determination request acquired from the guide terminal 30. Like the authentication request processing unit 403, the determination request processing unit 404 executes a matching process (1:N matching) using the biometric information included in the determination request and the biometric information registered in the registrant information database.

[0130] If the matching process is successful (if biometric information that substantially matches the biometric information included in the determination request is registered in the registrant information database), the determination request processing unit 404 sends an affirmative response to the guidance terminal 30 indicating that the determination was successful (that the person being determined is a system registrant).

[0131] If the matching process fails (if biometric information that substantially matches the biometric information included in the determination request is not registered in the registrant information database), the determination request processing unit 404 sends a negative response to the guidance terminal 30 indicating that the determination has failed (that the person being determined is not registered in the system).

[0132] The storage unit 405 stores various information necessary for the operation of the server device 20. In the storage unit 405, a registrant information database is constructed.

[0133] [Information terminal] As described above, the guide terminal 30 has a function of providing guidance to users and a function of registering users in the system. The guide terminal 30 is configured to be portable and can be installed anywhere. Of course, the guide terminal 30 can also be fixed in a predetermined location for use.

[0134] Fig. 12 is a diagram showing an example of a processing configuration (processing module) of guide terminal 30 according to the first embodiment. Referring to Fig. 12, guide terminal 30 includes a mode control unit 501, a communication control unit 502, a biometric information acquisition unit 503, a determination request unit 504, a guide unit 505, a system registration unit 506, and a storage unit 507.

[0135] Mode control unit 501 is a means for controlling the operation mode of guide terminal 30. For example, mode control unit 501 acquires a setting value of an operation mode (first operation mode to fourth operation mode) according to a switch attached to guide terminal 30. Alternatively, mode control unit 501 may acquire the operation mode by a GUI (Graphical User Interface) displayed on a liquid crystal panel or the like.

[0136] As described above, in the first embodiment, a case will be described in which the first operation mode (the operation mode in which the guidance function and the registration function are enabled) is set.

[0137] The communication control unit 502 is a means for controlling communication with other devices. For example, the communication control unit 502 receives data (packets) from the server device 20. The communication control unit 502 also transmits data to the server device 20. The communication control unit 502 passes the data received from the other devices to the other processing modules. The communication control unit 502 transmits data acquired from the other processing modules to the other devices. In this way, the other processing modules transmit and receive data to and from the other devices via the communication control unit 502. The communication control unit 502 has a function as a receiving unit that receives data from the other devices and a function as a transmitting unit that transmits data to the other devices.

[0138] The biometric information acquisition unit 503 is a means for controlling a camera (not shown) and acquiring biometric information of a user (a system registrant, a system non-registrant, a person to be judged). The biometric information acquisition unit 503 captures an image in front of the device periodically or at a predetermined timing. The biometric information acquisition unit 503 judges whether or not the acquired image includes a human face image, and if a face image is included, extracts the face image from the acquired image data.

[0139] The biometric information acquisition unit 503 passes the extracted face image to the determination request unit 504 .

[0140] The judgment request unit 504 is a means for requesting the server device 20 to judge whether or not the user in front is a system registrant. More specifically, the judgment request unit 504 requests the server device 20 to judge whether or not the person to be judged in front is registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication. The judgment request unit 504 generates a judgment request including the acquired face image and transmits it to the server device 20.

[0141] The determination request unit 504 receives a response (positive response, negative response) to the determination request from the server device 20. The determination request unit 504 passes the received determination result (whether the person to be determined is a system registrant or a system non-registrant) to the guide unit 505.

[0142] The guidance unit 505 is a means for providing guidance to the person to be judged to proceed with a predetermined procedure (for example, a procedure for boarding an aircraft). The guidance unit 505 outputs a message according to the judgment result of the server device 20. Specifically, the guidance unit 505 guides a system registrant to the authentication terminal where the registrant should proceed (line up), and guides a system non-registrant to the device etc. where the non-registrant should proceed (line up).

[0143] In the example of Fig. 6, the system registrant is instructed to head to the left boarding gate device 14. At that time, the guide unit 505 displays, for example, a message as shown in Fig. 13A on a liquid crystal panel or the like.

[0144] Additionally, passengers who are not registered with the system are instructed to head toward the boarding gate device 14 on the right side (see FIG. 13B).

[0145] In this way, when a person to be judged is registered in the system, the guidance unit 505 provides guidance to the person to be judged who is registered in the system regarding an authentication terminal (a terminal, device, apparatus, etc. compatible with biometric authentication). When a person to be judged is not registered in the system, the guidance unit 505 provides guidance to the person to be judged who is not registered in the system regarding an apparatus other than an authentication terminal (a terminal, device, apparatus, etc. compatible with a procedure of a method other than conventional biometric authentication).

[0146] Furthermore, when providing guidance to a non-system registered person, the guidance unit 505 displays a GUI for obtaining information on whether or not the non-system registered person wishes to undergo boarding procedures through biometric authentication (see FIG. 13B).

[0147] When a user who is not registered in the system wishes to register in the system (when the registration button is pressed), the guide unit 505 notifies the system registration unit 506 to that effect.

[0148] The system registration unit 506 is a means for carrying out system registration of users who wish to undergo boarding procedures using biometric authentication.

[0149] When a person to be judged who is not registered in the system desires to register in the system, the system registration unit 506 transmits a token issuance request including the biometric information of the person to be judged who is not registered in the system to the server device 20. In this way, by transmitting the token issuance request, the system registration unit 506 requests the server device 20 to register the person to be judged who is not registered in the system.

[0150] The system registration unit 506 transmits to the server device 20 a token issuance request including the biometric information of the person who wishes to register in the system, the passport information of the passport held by the person, and the boarding pass information of the boarding pass.

[0151] The operation of system registration unit 506 can be the same as that of system registration unit 203 of check-in terminal 10, and therefore a more detailed description thereof will be omitted.

[0152] Storage unit 507 is a means for storing information necessary for the operation of guide terminal 30.

[0153] [System Operation] Next, the operation of the airport management system according to the first embodiment will be described. Fig. 14 is a sequence diagram showing an example of the operation of the airport management system according to the first embodiment. With reference to Fig. 14, the operation when the guide terminal 30 provides guidance to a user (allocation of passengers) will be described.

[0154] Guide terminal 30 acquires biometric information of a user (a system registrant or a system non-registrant) in front of it (step S01).

[0155] The guide terminal 30 transmits a determination request including the acquired biometric information to the server device 20 (step S02).

[0156] Server device 20 executes a matching process using the biometric information acquired from guide terminal 30 and the biometric information registered in the registrant information database (step S03).

[0157] If the matching process is successful, the server device 20 determines that the person corresponding to the biometric information transmitted from the guide terminal 30 is a "system registrant." If the matching process is unsuccessful, the server device 20 determines that the person corresponding to the biometric information transmitted from the guide terminal 30 is a "system non-registrant."

[0158] Server device 20 transmits the judgment result (whether the person being judged is a system registrant or a system non-registrant) to guide terminal 30 (step S04).

[0159] Based on the acquired determination result, the guide terminal 30 guides the user to the destination (the terminal, device, etc. to which the user is heading) (step S05).

[0160] When a non-registered user of the system requests system registration, the guide terminal 30 executes a process related to system registration to proceed with the procedure by biometric authentication (step S06). Specifically, the guide terminal 30 transmits a token issuance request including the biometric information, passport information, and boarding pass information of the user who wishes to register to the server device 20.

[0161] As described above, the guidance terminal 30 according to the first embodiment is set to the first operation mode, and the guidance function and the registration function are operated. The guidance terminal 30 judges whether a user who arrives at the procedure area is a system registrant or a system non-registrant. If the user is a system non-registrant and wishes to register in the system, the guidance terminal 30 issues a token by transmitting the biometric information of the user to the server device 20. As a result, even if a user has not completed the procedure for system registration at the check-in terminal 10, the user is registered in the system in the procedure area after the check-in lobby, improving the convenience of the user. In addition, since a user who has forgotten to complete the system registration procedure is rescued, the utilization rate of biometric authentication (token issuance rate) increases, and the efficiency of the airport management system is improved. That is, the widespread use of boarding procedures using biometric authentication increases the throughput of the entire airport management system. In addition, the guidance function of the guidance terminal 30 prevents a user who has not completed the registration procedure for using biometric authentication from entering a lane for procedures using biometric authentication. As a result, users who have not completed the necessary procedures will not fail the biometric authentication procedure and thus will not be prevented from blocking the passage of users who have completed the procedures to use biometric authentication, thereby maintaining the convenience of users who use biometric authentication. In other words, a decrease in the throughput of the system can be prevented.

[0162] [Second embodiment] Next, the second embodiment will be described in detail with reference to the drawings.

[0163] In the first embodiment, the guide terminal 30 is set to a first operation mode (an operation mode in which the guide function and the registration function are enabled) is described. In the second embodiment, the guide terminal 30 is set to a second operation mode (an operation mode in which the guide function is enabled and the registration function is disabled) is described.

[0164] The configuration of the airport management system according to the second embodiment can be the same as that of the first embodiment, and therefore the explanation corresponding to Fig. 3 will be omitted. Also, the processing configuration of each terminal (check-in terminal 10, baggage drop machine 11, etc.) and server device 20 according to the second embodiment can be the same as that of the first embodiment, and therefore the explanation thereof will be omitted.

[0165] The following description will focus on the differences between the first and second embodiments.

[0166] The guidance unit 505 of the guidance terminal 30 according to the second embodiment guides a system registrant to a terminal to which the registrant is heading (to line up), and guides a system non-registrant to a terminal to which the non-registrant is heading (to line up).

[0167] For example, the guidance unit 505 displays as shown in FIG. 15A and FIG. 15B, and displays the direction in which the user (system registrant or non-system registrant) should proceed.

[0168] It should be noted that system registration unit 506 of guide terminal 30 set to the second operation mode does not operate.

[0169] As described above, the guidance terminal 30 according to the second embodiment may provide the user with guidance to proceed with the procedure. For example, in a situation where many guidance terminals 30 cannot be installed due to a limited space for installing the guidance terminals 30 in each procedure area, if the system registration procedure is performed using the few guidance terminals 30, a queue will form at the guidance terminal 30. In this way, the guidance terminal 30 can be flexibly operated according to the installation environment by switching the operation mode.

[0170] [Third embodiment] Next, a third embodiment will be described in detail with reference to the drawings.

[0171] In the second embodiment, the guide terminal 30 set to the second operation mode (operation mode in which the guide function is enabled) is described. In the third embodiment, the guide terminal 30 set to the third operation mode and the guide terminal 30 set to the fourth operation mode are described.

[0172] As described above, the third operation mode is a mode in which the guidance function is enabled, the system registration is prompted on other devices (terminals, devices), and the registration function is disabled. The fourth operation mode is a mode in which the guidance function is disabled and the registration function is enabled.

[0173] As in the second embodiment, if a non-registered user is not provided with an opportunity to register in the system, the convenience of the non-registered user is reduced. That is, if the procedure for system registration is not completed, the user is not given an opportunity to register in the system until the user boards the aircraft, and the convenience is reduced. Alternatively, the total number of users who carry out the procedure using biometric authentication is reduced, and the throughput of the entire airport management system is reduced.

[0174] In the third embodiment, in order to solve the problem, a case will be described in which a guide terminal 30 set to the third operation mode and a guide terminal 30 set to the fourth operation mode are used in combination. In the third embodiment, an operation mode according to the installation location is set for the guide terminal 30. For example, the third operation mode is set for the guide terminal 30 installed in the center of the departure area, and the fourth operation mode is set for the guide terminal 30 installed in the corner of the departure area.

[0175] The configuration of the airport management system according to the third embodiment can be the same as that of the first embodiment, and therefore the explanation corresponding to Fig. 3 will be omitted. Also, the processing configuration of each terminal (check-in terminal 10, baggage drop machine 11, etc.) and server device 20 according to the third embodiment can be the same as that of the first embodiment, and therefore the explanation thereof will be omitted.

[0176] The following description will focus on the differences between the first to third embodiments.

[0177] When the result of the determination by server device 20 is "non-system registrant," guidance unit 505 of guidance terminal 30 according to the third embodiment (guidance terminal 30 set to the third operation mode) displays a GUI as shown in FIG. 13B.

[0178] When a non-registrant of the system desires to register in the system (desires to generate a token) by pressing the registration button shown in Fig. 13B, the guide unit 505 guides the desirer to carry out the procedure for system registration on another device. For example, the guide unit 505 displays a screen as shown in Fig. 16 to encourage the user to carry out the procedure on another device.

[0179] Guide terminal 30 set to the fourth operation mode is installed in a location (the shaded area at the bottom left in the example of FIG. 16) specified by guide terminal 30 set to the third operation mode.

[0180] The judgment request unit 504 of the guidance terminal 30 relating to the third embodiment (the guidance terminal 30 set to the fourth operating mode) passes the judgment result (the person being judged is either a system registrant or a system non-registrant) obtained from the server device 20 to the system registration unit 506.

[0181] If the user is a system registrant, the system registration section 506 displays that the user has already been registered with the system.

[0182] If the user is not registered with the system, the system registration unit 506 displays a GUI as shown in FIG. 17, and acquires information as to whether or not the user wishes to register with the system.

[0183] If the user does not wish to register in the system (if the NO button is pressed), the system registration unit 506 guides the user to go to a manned booth or the like. Alternatively, the system registration unit 506 may instruct the user to go to a guidance terminal 30 set in the third operation mode (a guidance terminal 30 with a valid guidance function).

[0184] If the user desires to register in the system (when the YES button is pressed), the system registration unit 506 acquires the user's biometric information, passport information, and boarding pass information. The system registration unit 506 transmits a token issuance request including the acquired biometric information, passport information, and boarding pass information to the server device 20.

[0185] When the server device 20 informs the user that the token generation was successful (when an affirmative response is received), the system registration unit 506 notifies the user that the subsequent procedures can be performed by biometric authentication. At that time, the system registration unit 506 may output a message to the user that informs the user of the direction to head (the terminal to wait for) (see FIG. 18).

[0186] As described above, in the third embodiment, the guide terminal 30 set to the third operation mode and the guide terminal 30 set to the fourth operation mode cooperate with each other to realize the registration of a user who has not completed the system registration without causing congestion at the guide terminal 30. That is, the guide terminal 30 set to the third operation mode acquires whether or not a subject who has not been registered in the system wishes to register in the system. When a subject who has not been registered in the system wishes to register in the system, the guide terminal 30 prompts the subject to register in the system on a device other than the terminal itself. In addition, the guide terminal 30 set to the fourth operation mode does not perform a guide operation, but provides the user with an interface for system registration. In this way, the registration procedure, which requires time for processing, and the guide operation are performed separately, thereby improving both the convenience of the user and the throughput of the system.

[0187] [Fourth embodiment] Next, a fourth embodiment will be described in detail with reference to the drawings.

[0188] In the first to third embodiments, it has been explained that the operation mode of the guide terminal 30 is set to a predetermined value, and the guide terminal 30 operates in the set operation mode.

[0189] In the fourth embodiment, a case where the operation mode of the guide terminal 30 is determined by a notification from another device (for example, the server device 20, the boarding gate device 14, etc.) will be described. Here, the boarding gate device 14, etc. is not always in operation, and its operation or non-operation is determined according to the departure of the aircraft. Therefore, in the guide terminal 30 that operates in response to the boarding gate device 14, if the boarding gate device 14 is not in operation, there is no point in enabling the guide function. In consideration of such circumstances, in the fourth embodiment, a guide terminal 30 will be described that prompts a user who has not generated a token to generate a token when the boarding gate device 14 is not in operation, and determines whether a token is present and guides the user to an appropriate lane when the boarding gate device 14 is in operation. That is, in the fourth embodiment, a guide terminal 30 will be described that enables the registration function before the start of the boarding procedure and enables the guide function after the start of the boarding procedure.

[0190] The configuration of the airport management system according to the fourth embodiment can be the same as that of the first embodiment, and therefore the explanation corresponding to Fig. 3 will be omitted. Also, the processing configuration of each terminal (check-in terminal 10, baggage drop machine 11, etc.) and server device 20 according to the third embodiment can be the same as that of the first embodiment, and therefore the explanation thereof will be omitted.

[0191] The following description will focus on the differences between the first to fourth embodiments.

[0192] The mode control unit 301 of the boarding gate device 14 in the fourth embodiment notifies each guidance terminal 30 of the operation mode of the device (biometric authentication compatible mode, biometric authentication non-compatible mode, power off mode) and the installation location ID that identifies the installation location of the device.

[0193] The installation location ID is, for example, information such as the first lane, the second lane, etc. For example, the first lane indicates the boarding gate device 14 installed at the left end, and the second lane indicates the boarding gate device 14 installed second from the left end.

[0194] The mode control unit 301 of the boarding gate device 14 transmits an "operation mode notification" including the operation mode of the device itself and the installation location ID to each information terminal 30 (see FIG. 19).

[0195] The mode control unit 501 of the guide terminal 30 according to the fourth embodiment determines the operation mode of the own device according to the notified operation mode of the boarding gate apparatus 14.

[0196] For example, if each boarding gate device 14 installed in the departure area is out of operation (the operating mode is power off mode), the guidance terminal 30 sets the operating mode of its own device to the fourth operating mode (an operating mode in which the guidance function is disabled and the registration function is enabled).

[0197] On the other hand, when each boarding gate device 14 installed in the departure area is in operation (biometric authentication compatible mode or biometric authentication non-compatible mode), the guidance terminal 30 sets the operation mode of its own device to a second operation mode (an operation mode in which the guidance function is enabled and the registration function is disabled).

[0198] In this way, the airport management system may perform a switching operation such that a guidance function for guiding passengers to an appropriate gate is enabled when the boarding gate device 14 is in operation, and a registration function for token generation is enabled when the boarding gate device 14 is not in operation. More specifically, the mode control unit 501 of the guidance terminal 30 sets the operation mode to the second operation mode when the authentication terminal is in operation, and sets the operation mode to the fourth operation mode when the authentication terminal is not in operation.

[0199] <Modification of the fourth embodiment> In the fourth embodiment, a case has been described in which each boarding gate apparatus 14 notifies the guide terminal 30 of the operation mode. Here, the operation mode of the boarding gate apparatus 14 may be set in each boarding gate apparatus 14 via the server apparatus 20. Specifically, the server apparatus 20 may determine the operation mode (power on, power off) of the boarding gate apparatus 14 based on the departure schedule of the aircraft acquired from the DCS, etc. Alternatively, the server apparatus 20 may determine the operation mode (biometric authentication compatible mode, biometric authentication non-compatible mode) of the boarding gate apparatus 14 based on instructions from airport staff.

[0200] In this case, the server device 20 may transmit an operation mode notification including the operation mode set for each boarding gate device 14 and the installation location ID to the guide terminal 30 (see FIG. 20). The guide terminal 30 may determine the operation mode in the same manner as when the operation mode notification is received from the boarding gate device 14.

[0201] As described above, the guidance terminal 30 according to the fourth embodiment determines the operation mode of its own device in response to notifications from other devices. As a result, flexible operation is possible, such as enabling the registration function while the boarding gate is closed and enabling the guidance function while the boarding gate is open. In other words, an appropriate operation mode is automatically set in the guidance terminal 30, reducing the burden on airline staff and the like.

[0202] [Fifth embodiment] Next, the fifth embodiment will be described in detail with reference to the drawings.

[0203] In the first to fourth embodiments, the guide terminal 30 is installed within the airport premises. However, the guide terminal 30 may be installed in a facility other than the airport.

[0204] In the fifth embodiment, a case will be described in which the guide terminal 30 is installed in a facility other than an airport.

[0205] The following description will focus on the differences between the first to fifth embodiments.

[0206] In the fifth embodiment, a case will be described in which the guide terminal 30 is installed in the lobby of a hotel (for example, a hotel near an airport) as shown in Fig. 21. The operation mode of the guide terminal 30 according to the fifth embodiment is set to the fourth operation mode (an operation mode in which a registration function is enabled).

[0207] The guest uses the hotel terminal 40 installed in the lobby to carry out the check-out procedure, or the guest informs a hotel employee of the intention to check out and carries out the prescribed procedure.

[0208] When the check-out procedure is completed, the hotel terminal 40 or a staff member informs the guest at the information terminal 30 installed in the same lobby that the guest can register in the system to proceed with the boarding procedure using biometric authentication.

[0209] In response to the guidance, the user (guest) heads towards the guidance terminal 30.

[0210] When the biometric information acquisition unit 503 of the information terminal 30 according to the fifth embodiment (information terminal 30 set to the fourth operation mode) detects a user in front of it (when it extracts a facial image of the user), it notifies the system registration unit 506 of this.

[0211] The system registration unit 506 displays a GUI as shown in FIG. 22, and acquires whether or not the user wishes to register in the system.

[0212] If the user does not wish to register in the system (if the NO button is pressed), the system registration unit 506 does not perform any particular operation.

[0213] If the user desires to register in the system (if the YES button is pressed), the system registration unit 506 transmits to the server device 20 a token issuance request including the biometric information of the applicant and the like.

[0214] When system registration is performed from a facility outside an airport, guide terminal 30 acquires airline ticket information (air ticket information) instead of the user's boarding pass, and transmits this to server device 20 together with biometric information and passport information.

[0215] If the server device 20 succeeds in verifying the identity of the user, it generates a token (adds an entry to the registrant information database). When the user for whom the token was generated completes the check-in procedure, the server device 20 obtains the boarding pass information of the user from the check-in terminal 10 and adds the information to the registrant information database.

[0216] When the system registration unit 506 receives a notification from the server device 20 that the token has been successfully generated (when it receives a positive response), it notifies the user who has completed system registration that the airport procedures can be carried out using biometric authentication (see FIG. 23).

[0217] <Modification 1 of the fifth embodiment> In the above fifth embodiment, the explanation has been given on the assumption that the user performs system registration for proceeding with the boarding procedure in the airport by biometric authentication using the check-in terminal 10 or the guide terminal 30. However, the user can also perform system registration using a terminal that the user possesses (such as a smartphone).

[0218] In this way, if the user's information has already been registered in the system, as explained in the first embodiment and the like, the guidance terminal 30 installed in a facility outside the airport may acquire the user's biometric information and transmit a determination request including the acquired biometric information to the server device 20. If the determination result is "the user is a system registrant," the guidance terminal 30 notifies the user that the procedures within the airport can be carried out using biometric authentication.

[0219] If the determination result is that "the user is not registered in the system," the information terminal 30 provides the user with information regarding system registration in order to proceed with procedures within the airport using biometric authentication.

[0220] In addition, when a user registers with the system on his / her own terminal, if there is a long period between the date of system registration and the date of boarding, the user may forget whether or not he / she registered with the system. Even in such a case, the user can easily check whether or not he / she registered with the system by using the information device 30 installed in the hotel, etc.

[0221] <Modification 2 of the fifth embodiment> The functions of the information terminal 30 according to the fifth embodiment may be incorporated in a terminal installed in a facility outside the airport. In the example in which the information terminal 30 is installed in the lobby of the hotel, the functions of the information terminal 30 may be incorporated in the hotel terminal 40.

[0222] 24 is a diagram showing an example of a processing configuration (processing module) of hotel terminal 40 according to modification 2 of the fifth embodiment. Referring to FIG. 24, hotel terminal 40 includes a check-out execution unit 601, a system registration unit 602, and a storage unit 603.

[0223] The check-out execution unit 601 is a unit that executes check-out processing for hotel guests. When the check-out procedure is completed, the check-out execution unit 601 notifies the system registration unit 602 to that effect.

[0224] The system registration unit 602 acquires whether or not the user wishes to register in the system. When the user wishes to register in the system, the system registration unit 602 acquires the biometric information, passport information, and airline ticket information of the user, and transmits a token issuance request including this information to the server device 20.

[0225] The storage unit 603 stores information necessary for the operation of the hotel terminal 40 .

[0226] As described above, in the system according to the fifth embodiment, the guide terminal 30 is installed in a facility outside the airport. That is, the multi-function terminal (guide terminal 30) having the guide function and the registration function is not limited to being installed near an AGB (Auto Boarding Gate) or the like where procedures are performed using biometric authentication, but may be installed in facilities such as a station, a hotel, and an event venue. The guide terminal 30 installed in a facility other than an airport, for example, a hotel, executes a process to prompt a user to generate a token if a token has not been generated for the user at the timing when a check-out procedure or the like is completed. In other words, the guide terminal 30 may have a settlement function for settling the fee, a function for performing a check-out procedure, and the like in addition to the guide function and the registration function. Also, when the guide terminal 30 is installed in a station, the guide terminal 30 and a ticket gate may be linked. For example, the ticket gate of a means of transportation heading to the airport may determine whether or not a token has been issued using biometric information, and if a token has not been issued, a token issuance procedure may be performed at the guide terminal 30 installed on the same premises. As a result, more users will use biometric authentication.

[0227] [Sixth embodiment] Next, the sixth embodiment will be described in detail with reference to the drawings.

[0228] In the first to fifth embodiments, the guide terminal 30 has been described as having a function for system registration related to procedures within an airport.

[0229] In the sixth embodiment, a case will be described in which guide terminal 30 has a function for system registration of procedures different from those in an airport.

[0230] The following description will focus on the differences between the first to sixth embodiments.

[0231] Fig. 25 is a diagram showing an example of a schematic configuration of a ticket management system according to a sixth embodiment. Fig. 25 shows an example in which a guide terminal 30 is installed in an airport and an entrance gate 15 is installed at an event venue. The ticket management system also includes a management server 50.

[0232] A user who has purchased a ticket for admission to an event venue can use biometric authentication to register with the system for admission to the event venue. Specifically, the user uses guide terminal 30 to register with the system.

[0233] The operation mode of the guide terminal 30 according to the sixth embodiment is set to the fourth operation mode (a mode in which the guide function is disabled and the registration function is enabled).

[0234] When the biometric information acquiring unit 503 of the guide terminal 30 according to the sixth embodiment detects a user in front of it (when it extracts a face image of the user), it notifies the system registration unit 506 to that effect.

[0235] The system registration unit 506 displays a GUI as shown in FIG. 26, and acquires whether or not the user wishes to register in the system.

[0236] If the user does not wish to register in the system (if the NO button is pressed), the system registration unit 506 does not perform any particular operation.

[0237] If the user wishes to register in the system (if the YES button is pressed), the system registration unit 506 acquires the user's biometric information and the information written on the ticket (ticket information). The system registration unit 506 transmits a token issuance request including the biometric information and ticket information to the management server 50.

[0238] The management server 50 registers the acquired biometric information and ticket information in a database (for example, a ticket purchaser database).

[0239] When a user arrives at the entrance gate 15, the entrance gate 15 transmits an authentication request including the user's biometric information to the management server 50.

[0240] The management server 50 performs a matching process using the biometric information acquired from the entrance gate 15 and the biometric information registered in advance, and confirms the ticket information of the identified user. If the management server 50 determines that the identified user is qualified to enter the event venue based on the ticket information of the user, it notifies the entrance gate 15 of successful authentication.

[0241] If the verification process fails, or if it is determined that the user is not qualified to enter the event venue, the management server 50 notifies the entrance gate 15 of the authentication failure.

[0242] When the entrance gate 15 receives a notification of successful authentication, it opens the gate and allows the user to pass through. When the entrance gate 15 receives a notification of unsuccessful authentication, it closes the gate and denies the user passage.

[0243] As described above, the guide terminal 30 according to the sixth embodiment performs system registration other than the boarding procedure that is performed outside the airport. By supporting system registration other than the boarding procedure, the guide terminal 30 contributes to the spread of biometric authentication.

[0244] Next, the hardware of each device constituting the airport management system will be described. Fig. 27 is a diagram showing an example of the hardware configuration of guide terminal 30.

[0245] The guide terminal 30 can be configured by an information processing device (so-called a computer), and has the configuration exemplified in Fig. 27. For example, the guide terminal 30 has a processor 311, a memory 312, an input / output interface 313, and a communication interface 314. The components such as the processor 311 are connected by an internal bus or the like, and are configured to be able to communicate with each other.

[0246] However, the configuration shown in Fig. 27 is not intended to limit the hardware configuration of the guide terminal 30. The guide terminal 30 may include hardware not shown, and may not include the input / output interface 313 as necessary. In addition, the number of processors 311 and the like included in the guide terminal 30 is not intended to be limited to the example shown in Fig. 27, and for example, the guide terminal 30 may include multiple processors 311.

[0247] The processor 311 is, for example, a programmable device such as a central processing unit (CPU), a micro processing unit (MPU), or a digital signal processor (DSP). Alternatively, the processor 311 may be a device such as a field programmable gate array (FPGA), or an application specific integrated circuit (ASIC). The processor 311 executes various programs including an operating system (OS).

[0248] The memory 312 is a random access memory (RAM), a read only memory (ROM), a hard disk drive (HDD), a solid state drive (SSD), etc. The memory 312 stores an OS program, application programs, and various data.

[0249] The input / output interface 313 is an interface for a display device and an input device (not shown). The display device is, for example, a liquid crystal display, etc. The input device is, for example, a keyboard, a mouse, etc. that accepts user operations.

[0250] The communication interface 314 is a circuit, a module, etc. that communicates with other devices. For example, the communication interface 314 includes a network interface card (NIC).

[0251] The functions of the guidance terminal 30 are realized by various processing modules. The processing modules are realized, for example, by the processor 311 executing a program stored in the memory 312. The program can be recorded in a computer-readable storage medium. The storage medium can be a non-transitory medium such as a semiconductor memory, a hard disk, a magnetic recording medium, or an optical recording medium. That is, the present invention can also be embodied as a computer program product. The program can be downloaded via a network, or updated using a storage medium storing the program. The processing modules may also be realized by a semiconductor chip.

[0252] The server device 20, the check-in terminal 10, etc. can also be configured by an information processing device like the guide terminal 30, and the basic hardware configuration is no different from that of the guide terminal 30, so a description thereof will be omitted.

[0253] Guide terminal 30, which is an information processing device, is equipped with a computer, and the computer executes a program to realize the functions of guide terminal 30. Guide terminal 30 also executes a control method for guide terminal 30 by the program.

[0254] [Variations] The configuration, operation, etc. of the airport management system described in the above embodiment are merely examples, and are not intended to limit the system configuration, etc.

[0255] In the above embodiment, the guidance terminal 30 provides guidance regarding the terminal used by the user (an authentication terminal that supports biometric authentication, a terminal or device that does not support biometric authentication, etc.). Here, the guidance terminal 30 may provide general guidance such as "terminal on the left" or "terminal on the right," or may provide detailed guidance regarding the terminal to which each user is heading. For example, the guidance terminal 30 may provide guidance that directly specifies the terminal, such as "please proceed to the first lane."

[0256] Alternatively, the content of the guidance may be determined by the server device 20, rather than by the guidance terminal 30. For example, the server device 20 (determination request processing unit 404) may specify an authentication terminal to which the guidance terminal 30 will notify each user (system registrant, system non-registrant) along with the result of the determination request.

[0257] At that time, the server device 20 may determine the authentication terminal to notify each guide terminal 30 in consideration of the operation status and congestion status of the authentication terminal (e.g., the boarding gate device 14; an ABG (Automated Border Gate) gate). For example, the server device 20 may determine the authentication terminal to notify each guide terminal 30 in order so that the number of users lining up at each authentication terminal is equal. That is, the server device 20 may dynamically determine the authentication terminal using a round robin method and notify each guide terminal 30 of the determined authentication terminal.

[0258] In the above embodiment, a case has been described in which the authentication terminal (e.g., boarding gate device 14) determines whether a user is permitted to pass through the gate. However, the server device 20 may also perform this determination. For example, with regard to whether a user is permitted to pass through the boarding gate device 14, the server device 20 may determine whether a user is permitted to pass through the boarding gate device 14 based on the user's boarding pass information and information set in the boarding gate device 14 (airline code, flight number, etc.). The server device 20 may set the result of the authentication process (authentication successful, authentication failed) based on the determination result.

[0259] In the above embodiment, the server device 20 determines whether the user is a system registrant (whether a token has been issued to the user). If the user is determined to be a system registrant, the server device 20 may determine whether the user has arrived at the correct boarding gate (the location where the boarding gate device 14 is installed). Specifically, the server device 20 may determine whether the user can pass through the boarding gate device 14 based on the business information (boarding pass information) of the system registrant and the information (airline code, flight name) on which the boarding gate device 14 has determined whether the user can board. If the server device 20 determines that the user cannot pass through the boarding gate device 14, the server device 20 may obtain the boarding gate to which the user should head and the boarding start time based on the boarding pass information of the user, and notify the information on the boarding gate and the like obtained to the information terminal 30. The information terminal 30 may present the notified information to the user. For example, the information terminal 30 displays a message such as "The correct boarding gate for the customer is Gate No. 3. Please proceed to Gate No. 3." In this way, when a user is heading to the wrong boarding gate (boarding gate device 14), guide terminal 30 may guide the user to the correct boarding start time, the correct boarding gate, and the like.

[0260] In the above embodiment, a case has been described in which biometric information related to a face image is transmitted and received between devices. However, feature amounts generated from a face image may be transmitted and received between devices. In this case, the server device 20 on the receiving side may use the received feature amounts for subsequent processing. Alternatively, the biometric information stored in the registrant information database may be feature amounts or face images. When a face image is stored, feature amounts may be generated from the face image as necessary. Alternatively, both the face image and feature amounts may be stored in the registrant information database.

[0261] In the fourth embodiment, it has been described that the guidance device 30 acquires the operation mode of the boarding gate device 14 from the boarding gate device 14 or the server device 20. However, the guidance device 30 may acquire the operation mode of the boarding gate device 14 by any method other than these. For example, an airline employee may set the operation mode of the boarding gate device 14 in the guidance terminal 30.

[0262] In the above embodiment, a case has been described in which the registrant information database is configured inside server device 20, but the registrant information database may also be constructed in an external database server or the like. That is, some functions of server device 20 or the like may be implemented in another server. More specifically, the above-described "authentication request processing unit (authentication request processing means)", "determination request processing unit (determination request processing means)", etc. may be implemented in any of the devices included in the system.

[0263] Although the format of data transmission between each device (server device 20, guide terminal 30, etc.) is not particularly limited, data transmitted between these devices may be encrypted. Passport information and the like is transmitted between these devices, and in order to appropriately protect personal information, it is desirable to transmit and receive encrypted data.

[0264] In the flow charts (flow charts, sequence diagrams) used in the above description, multiple steps (processes) are described in order, but the order of execution of the steps executed in the embodiments is not limited to the order described. In the embodiments, the order of the steps shown in the figures can be changed to a degree that does not interfere with the content, such as executing each process in parallel.

[0265] The above-mentioned embodiments have been described in detail to facilitate understanding of the present disclosure, and it is not intended that all of the configurations described above are necessary. In addition, when a plurality of embodiments are described, each embodiment may be used alone or in combination. For example, it is possible to replace a part of the configuration of an embodiment with the configuration of another embodiment, or to add the configuration of another embodiment to the configuration of an embodiment. Furthermore, it is possible to add, delete, or replace a part of the configuration of an embodiment with another configuration.

[0266] From the above explanation, it is clear that the present invention has industrial applicability, and the present invention can be suitably applied to airport management systems for users who use aircraft, etc.

[0267] A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes. [Appendix 1] a determination request unit that transmits to a server device a determination request including biometric information of a person to be determined as to whether or not the person has been registered in a system for carrying out a predetermined procedure using an authentication terminal compatible with biometric authentication; a registration unit that, when the person to be determined is not registered in the system, requests the server device to register the person to the system by transmitting a token issuance request including biometric information of the person to be determined who is not registered in the system to the server device; and A terminal comprising: [Appendix 2] 2. The terminal according to claim 1, further comprising a guidance unit that provides guidance to help the person being assessed proceed with the specified procedure. [Appendix 3] The terminal according to claim 2, wherein the guidance unit provides guidance regarding the authentication terminal to the person to be evaluated who is registered in the system if the person to be evaluated is registered in the system. [Appendix 4] The terminal according to claim 2 or 3, wherein, if the person to be judged is not registered in the system, the guidance unit provides the person to be judged who is not registered in the system with guidance regarding a device other than the authentication terminal. [Appendix 5] The guidance unit obtains whether the person to be assessed who has not been registered in the system wishes to register in the system, The terminal according to any one of claims 2 to 4, wherein the registration unit transmits the token issuance request to the server device when a person to be judged who is not registered in the system wishes to register in the system. [Appendix 6] A mode control unit that controls an operation mode of the device itself, In a first operation mode, the guiding unit obtains whether the person to be determined who is not registered in the system wishes to register in the system, and the registration unit transmits the token issuance request to the server device when the person to be determined who is not registered in the system wishes to register in the system; In a second operation mode, the guidance unit provides guidance to the person to be judged to proceed with the predetermined procedure; In a third operation mode, the guidance unit obtains whether the person to be determined who has not been registered in the system wishes to register in the system, and when the person to be determined who has not been registered in the system wishes to register in the system, prompts the person to perform the system registration on a device different from the own terminal; The terminal of claim 2, wherein in a fourth operating mode, the guidance unit does not operate. [Appendix 7] The terminal described in Appendix 6, wherein in the fourth operating mode, when the person to be judged wishes to register in the system, the registration unit sends the token issuance request to the server device, the request including biometric information of the person to be judged who wishes to register in the system. [Appendix 8] The mode control unit is If the authentication terminal is in operation, set the operation mode to the second operation mode; 8. The terminal according to claim 6 or 7, wherein if the authentication terminal is not in operation, the terminal sets an operation mode to the fourth operation mode. [Appendix 9] A terminal described in any one of appendix 1 to 8, wherein the registration unit sends the token issuance request to the server device, the request including biometric information, passport information, and boarding pass information of the person to be judged who is not registered in the system. [Appendix 10] A terminal as described in Appendix 9, located at a facility other than the airport. [Appendix 11] 6. The terminal according to claim 1, wherein an operation mode is set according to an installation location. [Appendix 12] The terminal according to any one of claims 1 to 11, wherein the biometric information is a face image or a feature generated from the face image. [Appendix 13] An authentication terminal that supports biometric authentication, A server device that performs biometric authentication using biometric information; A terminal, Including, The terminal includes: a determination request unit that transmits to the server device a determination request including biometric information of a person to be determined as to whether or not the person has been registered in a system to proceed with a predetermined procedure using the authentication terminal; a registration unit that, when the person to be determined is not registered in the system, requests the server device to register the person to the system by transmitting a token issuance request including biometric information of the person to be determined who is not registered in the system to the server device; and A system comprising: [Appendix 14] On the terminal, Transmitting a determination request including biometric information of a person to be determined as to whether or not the person is registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication to a server device; A terminal control method, in which, when the person to be judged is not registered in the system, a token issuance request including biometric information of the person to be judged who is not registered in the system is sent to the server device, thereby requesting the server device to register the person to the system. [Appendix 15] The computer installed in the terminal A process of transmitting a determination request including biometric information of a subject of a determination as to whether or not the subject has been registered in the system to proceed with a predetermined procedure using an authentication terminal compatible with biometric authentication to a server device; If the person to be determined is not registered in the system, a process of requesting the server device to register the person to the system by sending a token issuance request including biometric information of the person to be determined who is not registered in the system to the server device; A computer-readable storage medium that stores a program for executing the above.

[0268] The disclosures of the above cited prior art documents are incorporated herein by reference. Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments. It will be understood by those skilled in the art that these embodiments are merely illustrative and that various modifications are possible without departing from the scope and spirit of the present invention. In other words, the present invention naturally includes various modifications and amendments that a person skilled in the art can make in accordance with the entire disclosure, including the scope of the claims, and the technical ideas. [Explanation of symbols]

[0269] 10 Check-in terminal 11 Baggage drop machine 12 Passenger Passage System 13 Gate device 14 Boarding gate equipment 15 Entrance Gate 20 Server device 30 Information terminal 40 Hotel Terminal 50 Management Server 100 devices 101 Judgment request section 102 Registration Department 201 Communication control section 202 Check-in Execution Department 203 System Registration Department 204 Message output section 205 Storage section 301 Mode control section 302 Communication Control Unit 303 Biometric information acquisition unit 304 Authentication Request Section 305 Functional Realization Department 306 Storage section 311 Processor 312 Memory 313 Input / Output Interface 314 Communication Interface 401 Communication control section 402 Token Issuer 403 Authentication request processing unit 404 Judgment request processing unit 405 Storage section 501 Mode control section 502 Communication control section 503 Biometric information acquisition unit 504 Judgment request section 505 Information Department 506 System Registration Department 507 Storage section 601 Checkout Execution Department 602 System Registration Department 603 Storage section

Claims

1. a procedure execution unit that performs a first procedure related to a first facility in which the device is installed; a determination request unit that automatically transmits to a server device a determination request including biometric information of a subject of determination as to whether or not the subject has been registered in a system to proceed with a second procedure related to a second facility different from the first facility, the second procedure using an authentication terminal compatible with biometric authentication; and a registration unit that, when the person to be determined is a non-registered person who has not been registered in the system, requests the server device to register the non-registered person in the system by transmitting a token issuance request including biometric information of the non-registered person to the server device; and A terminal comprising:

2. a determination request unit that, when a procedure related to a first facility where the device is installed is completed, transmits to the server device a determination request including biometric information of a subject of determination as to whether or not the subject has been registered in a system to proceed with a procedure related to a second facility different from the first facility, the procedure using an authentication terminal compatible with biometric authentication; a registration unit that, when the person to be determined is a non-registered person who has not been registered in the system, requests the server device to register the non-registered person in the system by transmitting a token issuance request including biometric information of the non-registered person to the server device; and a guidance unit that, when the person to be judged is a non-registrant of the system, provides the non-registrant with guidance regarding the system registration; Equipped with The operating mode is set according to the installation location. Any one of a first operation mode, a second operation mode, a third operation mode, and a fourth operation mode can be set, In the first mode of operation: The guidance unit obtains whether the unregistered person wishes to register in the system, the registration unit transmits the token issuance request to the server device when the unregistered user of the system desires to register the system; In the second mode of operation: the guidance unit provides guidance for the person to be assessed to proceed with the predetermined procedure; The registration unit is not operational, In the third mode of operation, the guiding unit obtains whether the non-system registered person desires to register the system, and when the non-system registered person desires to register the system, prompts the non-system registered person to perform the system registration on a device different from the terminal of the non-system registered person; The registration unit is not operational, In the fourth mode of operation, The guide does not move, The registration unit obtains whether the non-system registered person wishes to register in the system, and if the non-system registered person wishes to register in the system, sends the token issuance request to the server device.

3. The terminal according to claim 2 , wherein the registration unit transmits the token issuance request, which includes biometric information, passport information, and boarding pass information of the person not registered with the system, to the server device.

4. On the terminal, performing a first procedure related to a first facility in which the terminal is installed; automatically transmitting to a server device a determination request including biometric information of a person to be determined as to whether or not the person is registered in a system for proceeding with a second procedure related to a second facility different from the first facility, the second procedure using an authentication terminal compatible with biometric authentication; A terminal control method, in which, when the person to be judged is a non-registrant who is not registered in the system, a token issuance request including biometric information of the non-registrant is sent to the server device, requesting the server device to register the non-registrant in the system.

5. a determination request step of transmitting, when a procedure related to a first facility where the device is installed is completed, a determination request including biometric information of a subject of determination as to whether or not the subject of determination has been registered in a system to proceed with a procedure related to a second facility different from the first facility, the procedure using an authentication terminal compatible with biometric authentication; a registration process for requesting the server device to register the non-system user in the system by transmitting a token issuance request including biometric information of the non-system user to the server device when the user is not registered in the system; a guidance step of providing guidance regarding system registration to the non-registered person when the person to be judged is a non-registered person of the system; A method for controlling a terminal, comprising: The operating mode is set according to the installation location. Any one of a first operation mode, a second operation mode, a third operation mode, and a fourth operation mode can be set, In the first mode of operation: The guidance step obtains whether the unregistered person in the system wishes to register in the system, the registration step includes transmitting the token issuance request to the server device when the unregistered user desires to register the system; In the second mode of operation: The guidance step includes providing guidance to the person to be assessed so as to proceed with the predetermined procedure, The registration process is not operational, In the third mode of operation, The guidance step obtains whether the non-system registered person desires to register the system, and, if the non-system registered person desires to register the system, prompts the non-system registered person to perform the system registration on a device different from the user's own terminal; The registration process is not operational, In the fourth mode of operation, The guiding step is not operated, The registration process is a terminal control method for obtaining whether the non-system registered person wishes to register in the system, and if the non-system registered person wishes to register in the system, sending the token issuance request to the server device.

6. The computer installed in the terminal performing a first procedure related to a first facility in which the terminal is installed; a process of automatically transmitting to a server device a determination request including biometric information of a person to be determined as to whether or not the person is registered in a system for proceeding with a second procedure related to a second facility different from the first facility, the second procedure using an authentication terminal compatible with biometric authentication; If the person to be determined is a non-registered user, a process of requesting the server device to register the non-registered user in the system by sending a token issuance request including biometric information of the non-registered user to the server device; A program for executing the above.

7. The computer installed in the terminal a determination request process for transmitting, when a procedure related to a first facility where the device is installed is completed, a determination request including biometric information of a subject of determination as to whether or not the subject of determination has been registered in a system to proceed with a procedure related to a second facility different from the first facility, the procedure using an authentication terminal compatible with biometric authentication; a registration process for requesting the server device to register the non-system user in the system by transmitting a token issuance request including biometric information of the non-system user to the server device when the user is not registered in the system; a guidance process for providing guidance regarding system registration to the non-registered person when the person to be determined is a non-registered person of the system; A program for executing The operating mode is set according to the installation location. Any one of a first operation mode, a second operation mode, a third operation mode, and a fourth operation mode can be set, In the first mode of operation: The guidance process obtains whether the non-registered person wishes to register in the system, the registration process includes transmitting the token issuance request to the server device when the unregistered user desires to register the system; In the second mode of operation: The guidance process provides guidance for the person to be assessed to proceed with the predetermined procedure, The registration process does not work, In the third mode of operation, The guidance process obtains whether the non-system registered person desires to register the system, and if the non-system registered person desires to register the system, prompts the non-system registered person to perform the system registration on a device different from the user's own terminal; The registration process does not work, In the fourth mode of operation, The guidance process does not operate, The registration process is a program that obtains whether the non-system registered person wishes to register in the system, and if the non-system registered person wishes to register in the system, sends the token issuance request to the server device.

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