Contactless delivery system

Abstract

To provide a contactless delivery system that allows a user to designate a placement destination such as a bicycle basket while guaranteeing identification or authenticity / ownership of a vehicle such as a bicycle.SOLUTION: A contactless delivery system includes a contactless delivery set 3, a contactless delivery support information processing device 2 and a deliverer terminal 4. The contactless delivery set 3 includes a storage case 31 installed in a vehicle, for storing a package. The contactless delivery support information processing device 2 includes user information storage means for storing storage case information in association with contactless delivery set identification information for identifying each contactless delivery set 3, and information processing device control means for, when receiving the contactless delivery set identification information from the deliverer terminal 4, outputting the storage case information stored in association with the identification information. The deliverer terminal 4 includes terminal control means for, when receiving input of the contactless delivery set identification information from a deliverer, displaying the storage case information relating to the identification information, received from the contactless delivery support information processing device 2.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a system for so-called "drop-off and delivery," a method of receiving parcels by having the delivery person leave the parcel in a pre-specified location, such as "in front of the front door" or "gas meter box." [Background technology]

[0002] From the delivery company's perspective, "leave at door" has the advantage of reducing the need for redelivery, and from the consumer receiving the package's perspective, it has the advantage of not having to worry about the time to receive it or meet the delivery person face-to-face, making it easy to pick up the package.

[0003] On the other hand, with the "drop-off" approach, where the delivery person simply leaves the package without meeting the recipient, it is difficult to fully introduce this service in apartment complexes and other multi-unit dwellings that have automatic locks, as it is not possible to access the front door, and there may be no free space in the delivery lockers or the package may not fit into the lockers.

[0004] In recent years, some "drop-off and delivery" services provided by delivery companies and the like have been launched that allow the designation of vehicles such as "bicycle baskets" as drop-off locations. Bicycle baskets are the only spaces in apartment complexes and other collective housing that are "common areas under the regulations" outside the auto-lock system and "each resident has the right to use," and each resident can control whether or not to leave or deliver their own packages, so there is a high potential demand for them as a drop-off location.

[0005] For example, Patent Document 1 discloses that luggage can be left in one or more of the following locations: the entrance, a delivery box, a gas meter box, a bicycle basket, a garage, and a building reception desk. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Patent Publication No. 2021-157746 DISCLOSURE OF THEINVENTION [Problem to be solved by the invention]

[0007] However, when specifying "bicycle" as the destination for "drop-off delivery," a telephone call is required between the delivery company and the resident receiving the package, and the delivery company is required to identify the bicycle belonging to that resident, and so this is not a widely adopted practice.

[0008] Therefore, the object of this invention is to solve the above-mentioned problems by providing a delivery system that can specify the destination to be a bicycle basket, etc., while identifying the vehicle such as a bicycle, guaranteeing its authenticity (i.e., genuineness), and ownership. [Means for solving the problem]

[0009] In addition, the invention of claim 1 is as follows: A delivery system in which a delivery person leaves a package at a designated location, The system includes a delivery set, a delivery support information processing device, and a delivery staff terminal held by a delivery staff member, The delivery set includes a storage case that is installed in a vehicle and stores luggage, The delivery support information processing device includes a user information storage means for storing storage case information in association with delivery set identification information for identifying each delivery set; an information processing device control means for outputting storage case information stored in association with the identification information when the storage device control means receives the storage set identification information from the delivery person terminal; The delivery system is equipped with a terminal control means for displaying storage case information relating to the identification information received from the delivery support information processing device when the delivery personnel terminal receives input of delivery set identification information from the delivery personnel.

[0010] The invention of claim 2 is as follows: A delivery system in which a delivery person leaves a package at a designated location, The system includes a delivery set, a delivery support information processing device, and a delivery staff terminal held by a delivery staff member, The delivery set includes a storage case that is installed in a vehicle and stores luggage, and an authentication tag; The delivery assistance information processing device includes a user information storage means for storing storage case information and authentication tag information in association with delivery set identification information for identifying each delivery set; an information processing device control means for outputting storage case information stored in association with the identification information when the delivery set identification information is received from the delivery terminal, and for performing authentication when the delivery set identification information and authentication tag information are received from the delivery terminal by comparing the delivery set identification information and authentication tag information stored in a user information storage means; The delivery system is such that, when the delivery personnel terminal accepts input of delivery set identification information from the delivery personnel, it displays the storage case information relating to the identification information received from the delivery support information processing device, and, when it receives the authentication tag information, it outputs the authentication tag information and the delivery set identification information to the delivery support information processing device.

[0011] The invention of claim 3 is as follows: The delivery system according to claim 1 or 2, wherein the delivery set further includes a locking mechanism for locking the storage case. Effect of the Invention

[0012] According to the present invention, consumers can use their own bicycle baskets, etc. as a safe "destination" where they can control whether or not to leave the parcel at the door, regardless of whether or not the apartment building, etc., has an autolock. Also, for the parcel delivery company, if bicycle baskets, etc. can be used as an effective "destination" for "leave at the door," the utilization rate of "leave at the door" can be increased, which is convenient. [Brief description of the drawings]

[0013] [Figure 1]1 is an overall view of a delivery system according to a first embodiment of the present invention. [Diagram 2] 1 is a diagram conceptually illustrating the overall configuration of a delivery person terminal in a delivery system according to a first embodiment of the present invention. FIG. [Diagram 3] 2 is a diagram showing a schematic configuration of a user information storage area of ​​a delivery support information processing device of the delivery system according to the first embodiment of the present invention. FIG. [Figure 4] 1A is an explanatory diagram showing a state in which the fastener of the storage case of the delivery system according to the first embodiment of the present invention is open, and FIG. 1B is an explanatory diagram showing a state in which the fastener of the storage case of the delivery system according to the first embodiment of the present invention is closed and locked. [Diagram 5] 1 is a diagram conceptually illustrating the overall configuration of a delivery person terminal of a delivery system according to a first embodiment of the present invention. FIG. [Figure 6] FIG. 2 is an explanatory diagram for explaining a process in which a consumer or the like inputs user information, among the processes of the delivery system according to the first embodiment of the present invention. [Figure 7] FIG. 2 is an explanatory diagram illustrating a process in which a delivery person or the like inputs delivery identification information and refers to user information, among the processes of the delivery system according to the first embodiment of the present invention. [Figure 8] FIG. 13 is a diagram showing a storage case of a delivery system according to another embodiment of the present invention. [Figure 9] FIG. 13 is a diagram showing a storage case of a delivery system according to another embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0014] (Embodiment Example 1) First, the configuration of a delivery system A according to the first embodiment of the present invention will be described with reference to FIG.

[0015] <Configuration of delivery system A> As shown in FIG. 1, the delivery system A mainly includes a delivery support information processing device 2, a delivery set 3, and a delivery person terminal 4.

[0016] <Configuration of the delivery support information processing device 2> The delivery support information processing device 2 is, for example, a server, and has a role as a Web server that receives access via the Internet from terminals such as the delivery person terminal 4 and the consumer terminal 7, and a role as a database server that stores user information. Note that in the first embodiment, the delivery support information processing device 2 has been described as one server that has a role as a Web server and a role as a database server that stores user information, but this is for convenience of description, and the delivery support information processing device 2 may also be configured to have a Web server and a database server separately.

[0017] Next, the hardware configuration of the drop-off and delivery support information processing device 2 will be described with reference to Fig. 2. The control means 21 is, for example, a CPU (=Central Processing Unit), which executes application programs (=apps), an operating system (OS), control programs, etc. stored in the storage means 22, etc., and performs control to temporarily store data, files, etc. required for executing the programs in the RAM (=Random Access Memory) 23.

[0018] In particular, when the control means 21 receives delivery set identification information from the delivery person terminal 4, it refers to the user information storage area 221 and outputs user information including storage case information stored in association with the delivery set identification information to the delivery person terminal 4.

[0019] Furthermore, when the control means 21 receives the delivery set identification information and authentication tag information (authentication key) from the delivery person terminal 4, it compares the delivery set identification information and authentication tag information stored in the user information storage area 221 and performs authentication (determines the authenticity of the authentication tag 32). Specifically, the authentication determines whether the combination of the received delivery set identification information and authentication tag information (authentication key) is the same as the combination of the delivery set identification information and authentication tag information (authentication key) stored in the user information storage area 221. If they are the same, it determines that the authentication tag 32 is "genuine". On the other hand, if they are not the same, it determines that the authentication tag 32 is "fake". The control means 21 outputs the determination result to the delivery person terminal 4.

[0020] In this way, by configuring the delivery person, etc., to perform authentication using the authentication tag 32, it is possible to guarantee the authenticity of the delivery person, etc., placing the package at the correct drop-off location. Therefore, for example, even if a storage case 31 of a similar color and pattern is placed nearby, it is possible to prevent the delivery person, etc., from mistakenly delivering the package. Also, even if a third party places a different delivery set at a specified location in order to illegally obtain the package (product), it is possible to prevent the delivery person, etc., from mistakenly placing the package (product) in the storage case 31 related to that delivery set.

[0021] The RAM 23 is for temporarily storing various data and functions as a main memory, a work area, etc. of the control means 21. The ROM (=Read Only Memory) 24 stores therein programs such as a basic I / O program and various data used in basic processing.

[0022] The storage means 22 is, for example, an HDD or an SSD (Solid State Drive), and functions as a large-capacity memory.

[0023] The storage means 22 is provided with a user information storage area 221. In the user information storage area 221, as shown in FIG. 3, authentication tag information (authentication key information) and "user information" such as a user identification ID (email address, etc.), password, user name, address of the storage location, type of storage location (e.g., front basket of a bicycle, rear basket of a bicycle, rear trunk of a motorcycle), GPS coordinates of the storage location, and color and pattern of the storage case 31 are stored in association with identification information of the storage set 3 manufactured up to now. On the other hand, user information other than the authentication tag information (authentication key information) is input by a user such as a consumer who has purchased the storage set 3 using his / her own consumer terminal 7. Among the user information, the address of the storage location, type of storage location, GPS coordinates of the storage location, color and pattern of the storage case 31, etc., related to the storage case 31 are also referred to as "storage case information".

[0024] The display means 25 is, for example, a liquid crystal display, and displays commands input to the delivery support information processing device 2 and response outputs from the delivery support information processing device 2 in response thereto.

[0025] The bus 28 controls the flow of data within the delivery support information processing device 2.

[0026] The communication means 27 is a network I / F such as a LAN (Local Area Network) card, a network adapter, a network interface card, etc. The delivery support information processing device 2 exchanges commands and information with the delivery person terminal 4, the consumer terminal 7, etc. via the network 5 through the communication means 27.

[0027] Furthermore, software that realizes the same functions as the above devices can be used to replace the hardware devices.

[0028] <Composition of Delivery Set 3> As shown in FIG. 1, the delivery set 3 mainly includes a storage case 31 for storing the luggage (e.g., a bicycle basket cover or a motorcycle rear trunk), an authentication tag 32, a locking mechanism 33, and a document 34 containing identification information related to the delivery set.

[0029] The storage case 31 is, for example, a polyester bicycle basket cover. The storage case according to the first embodiment is for use as a front basket of a bicycle. As shown in FIG. 4, the storage case 31 is used by covering the bicycle basket 6 from the outside, and integrating the basket 6 and the storage case 31. The storage case 31 has a top and four sides, but no bottom, and is box-shaped with an open bottom. Therefore, when a user such as a consumer covers the bicycle basket 6 with the storage case 31, the opening of the storage case 31 faces the ground and covers the bicycle basket 6 from top to bottom. The integration after covering the bicycle basket 6 with the storage case 31 is specifically performed, for example, by tying strings (not shown) provided at multiple places on the inside of the storage case 31 to appropriate places on the basket 6. The storage case 31 can be a bicycle basket cover that is currently widely available.

[0030] In addition, a zipper 311 is provided on the upper outer periphery of three sides (front, right side, left side) of the storage case 31. As shown in FIG. 4(a), when the zipper 311 is opened, the lid 312 of the storage case 31 can be opened and luggage (goods) can be stored inside the storage case 31.

[0031] 4(b), the fastener 311 is closed and the shackles (latch, chain) 331 of the locking mechanism 33 are passed through the through holes 314 at the ends of the two pull tabs 313 to lock the case. In this state, it is not possible to know whether there is luggage in the storage case 31 or not, and it is not possible to open the storage case 31 to access the luggage.

[0032] The authentication tag 32 is, for example, a sticker-like passive type (= it does not have an internal battery, but operates using electromagnetic waves from an external device such as a reader / writer as a power source) NFC tag with an embedded IC chip with NFC function. A task set in the authentication tag 32 can be executed by simply holding up a delivery person terminal 4 such as a smartphone over the tag. Specifically, in the delivery system A, when a user such as a delivery person holds up the delivery person terminal 4 over the authentication tag 32, the authentication tag 32 outputs the authentication tag information (authentication key) stored in the tag 32 to the delivery person terminal 4.

[0033] As shown in FIG. 4, the authentication tag 32 is provided at an arbitrary position on the bicycle basket 6 inside the storage case 31. Alternatively, the authentication tag 32 may be provided at an arbitrary position on the outside or inside of the storage case 31. However, in these cases, if the storage case 31 is opened, the presence of the authentication tag 32 can be visually confirmed. Therefore, a malicious person can remove the authentication tag 32 and take it away or throw it away. Therefore, for example, the authentication tag 32 may be enclosed in the fabric of the storage case 31, so that a user such as a consumer or a delivery person cannot visually confirm the presence of the authentication tag 32 even if the storage case 31 is opened. Even if it is not visually confirmed, if a user such as a delivery person holds the delivery person terminal 4 near the storage case 31, such as inside the storage case 31, communication with the authentication tag 32 is possible. Therefore, such a configuration makes it impossible for a malicious person to remove the authentication tag 32 and take it away or throw it away, which is convenient.

[0034] The locking mechanism 33 is a lock, such as a padlock, for locking the storage case 31. It can be changed between a locked state and an unlocked state using a key or the like. The locking mechanism 33 may be configured to change between a locked state and an unlocked state using a key separate from the locking mechanism 33, or by matching a dial provided in the locking mechanism 33, as long as the locked state and the unlocked state cannot be changed without a physical key or without knowing a secret code. In addition, when the locked state and the unlocked state are changed using a key separate from the locking mechanism 33, it is necessary for the consumer and the delivery person to store and use their own keys, which is cumbersome, so a master key (common key) system such as a TSA lock may be used.

[0035] <Configuration of delivery person terminal 4> The delivery person terminal 4 is, for example, a general-purpose smartphone, a tablet PC (Personal Computer), or a notebook PC, and is an information processing device carried by a delivery person who delivers packages (goods).

[0036] Next, the hardware configuration of the delivery person terminal 4 will be described with reference to FIG.

[0037] The control means 41 is, for example, a CPU, which executes application programs, an operating system, control programs, etc. stored in the storage means 42, etc., and controls the temporary storage in the RAM 43 of data, files, etc. required for executing the programs.

[0038] In particular, when the control means 41 recognizes input of identification information of the delivery set 3 through the input means 46 by a delivery person or the like, it outputs the input identification information of the delivery set 3 to the delivery support information processing device 2.

[0039] Furthermore, when the control means 41 receives user information including storage case information from the delivery support information processing device 2, it causes the display means 45 to display the user information.

[0040] Furthermore, when the control means 41 receives the authentication tag information from the authentication tag 32, it outputs it to the delivery support information processing device 2 together with the delivery set identification information input by the delivery person or the like.

[0041] When the control means 41 receives a judgment result that the authentication tag 32 is “genuine” or a judgment result that it is “fake” from the delivery support information processing device 2, it displays the received judgment result on the display means 45.

[0042] The RAM 43 is for temporarily storing various data and functions as a main memory, a work area, etc. of the control means 41. The ROM 44 stores therein programs such as a basic I / O program, and various data used in basic processing.

[0043] The storage means 42 is, for example, a flash memory or an SSD, and functions as a large-capacity memory.

[0044] The display means 45 is, for example, a liquid crystal display, and displays commands input to the delivery member terminal 4 and the response output from the delivery member terminal 4 to those commands. In particular, the display means 45 displays user information including storage case information and the determination result. The display means 45 also has a touch panel on the display screen, and accepts input of commands and information to the delivery member terminal 4 through operation of the finger of a user such as a delivery member as input means 46.

[0045] The bus 49 controls the flow of data within the delivery person terminal 4.

[0046] The communication means 47 is a network I / F such as a LAN card, a network adapter, or a network interface card. The delivery staff terminal 4 exchanges commands and information with the delivery support information processing device 2 and the like via the network 5 through this communication means 47. The communication means 48 is an IC (NFC communication control IC) that controls wireless communication functions, and an antenna. The delivery staff terminal 4 exchanges commands and information with the authentication tag 32 and the like via this communication means 48 by performing short-range wireless communication.

[0047] Furthermore, software that realizes the same functions as the above devices can be used to replace the hardware devices.

[0048] As shown in FIGS. 6 and 7, the network 5 is, for example, the Internet, and connects the delivery person terminal 4 and the consumer terminal 7 to the delivery support information processing device 2.

[0049] <Processing flow of delivery system A> Next, a description will be given of the flow of processing in the delivery system A. First, the advance preparation that a user such as a consumer makes in order to use the delivery system A will be described with reference to FIG.

[0050] A consumer or other user who wishes to have an item delivered to a bicycle or other vehicle (e.g., bicycle, electric bicycle, motorcycle, etc.) selects the color and pattern and purchases a delivery set 3 on an EC (electronic commerce) site or in a store (see Figure 1).

[0051] 6, a user such as a consumer uses a consumer terminal 7 such as a smartphone owned by the user to access the delivery support information processing device 2 via a URL (Uniform Resource Locator) or QR code (registered trademark) printed on a document 34 included in the purchased delivery set 3. The user such as a consumer then registers as a user by inputting a user identification ID (email address, etc.), a login password, his / her name, the address of the delivery location, the type of delivery location (e.g., front basket of a bicycle, rear basket of a bicycle, rear trunk of a motorcycle), GPS coordinates of the delivery location, the color of the storage case 31, the pattern of the storage case 31, etc. in association with the delivery set identification information related to the purchased delivery set 3.

[0052] Next, a process flow of the delivery system A from when a user such as a consumer purchases a product to when the package (product) is delivered by a delivery person will be described with reference to FIG.

[0053] A user such as a consumer purchases a product through an EC site. At that time, the delivery method of the product is "drop-off delivery" and the delivery location (destination) is specified as "front basket of bicycle" (or "rear basket of bicycle", "rear trunk of motorcycle", etc.). The user such as a consumer also inputs drop-off delivery set identification information for his / her own drop-off delivery set 3.

[0054] The consumer or other user places the purchased delivery set 3 on their own vehicle, such as a bicycle, in a bicycle parking area or the like. Here, a detailed explanation will be given for the case where the bicycle is to be placed in the "front basket of the bicycle." The consumer or other user covers the outside of the bicycle basket 6 with the storage case 31 associated with the delivery set 3, integrating the basket 6 with the storage case 31. In some cases, the bicycle may be shifted in position so that the color or pattern of the storage case 31 stands out from outside the bicycle parking area. The locking mechanism 33 of the delivery set 3 is left in an unlocked state.

[0055] The operator of the EC site where the user (e.g., consumer) purchased the product links the shipping information with the identification information of the delivery set 3 related to the user (e.g., consumer). The operator of the EC site ships the purchased product to a delivery company.

[0056] The delivery person who receives the product (package) and shipping information (including the identification information of the delivery set 3) accesses the delivery support information processing device 2 through the delivery person terminal 4 that he / she owns, and inputs the identification information of the delivery set 3 related to the user such as the consumer. The delivery support information processing device 2 then outputs user information including storage case information stored in association with the identification information of the delivery set 3, and the user information is displayed on the screen of the delivery person terminal 4. As a result, the delivery person can obtain storage case information such as the "address of the destination," "type of destination," "GPS coordinates of the destination," "color of the storage case 31," and "pattern of the storage case 31" related to the user such as the consumer.

[0057] Based on the acquired storage case information, the delivery person searches for and identifies the bicycle basket 6 associated with the drop-off location. Then, he opens the fastener 311 of the storage case 31 and opens the lid 312. The delivery person holds the delivery person terminal 4 over the authentication tag 32 to be authenticated, places the product (package) in the storage case 31 associated with the drop-off and delivery set 3, and then changes the locking mechanism 33 associated with the storage case 31 from an unlocked state to a locked state.

[0058] A user such as a consumer changes the locking mechanism 33 to an unlocked state using a key or the like, opens the fastener 311 of the storage case 31, and removes the purchased product (baggage).

[0059] In this way, consumers and other users can use their own bicycle baskets, motorcycle rear trunks, etc. as safe "drop-off locations" that can be controlled by the consumer, regardless of whether or not the apartment or other collective housing has an autolock. Also, for delivery personnel of delivery companies, if bicycle baskets can be used as effective "drop-off locations" for "drop-off delivery," the utilization rate of "drop-off delivery" can be increased, which is convenient.

[0060] <Modification> In the delivery system A according to the first embodiment described above, the storage case 31 is configured to cover the bicycle basket 6 from the outside, but the configuration of the storage case 31 is not limited to this. For example, the storage case 31 may be configured to be fitted inside the bicycle basket 6 in a cubic or rectangular parallelepiped shape.

[0061] Also, the bicycle basket 6 of the delivery system A according to the above-mentioned embodiment 1 has been described assuming a front basket of a bicycle, but it is not limited to this configuration, and the storage case 31 may be installed in a rear basket of the bicycle, or may be installed in a child seat at the rear of the bicycle as shown in Fig. 8. Also, the vehicle is not limited to a bicycle, and may be configured to have a rear box installed in a carrier at the rear of a motorcycle as shown in Fig. 9, and to use this as the storage case 31. In short, it is sufficient that the storage case 31 is installed in the basket of a vehicle such as a bicycle or motorcycle, or the rear box is used as the storage case 31.

[0062] Furthermore, in the delivery system A according to the first embodiment described above, the bicycle basket 6 and the storage case 31 are integrated with a string, but this is not limited to this configuration, and the bicycle basket 6 and the storage case 31 may be connected with a locking mechanism (not shown) such as a padlock, rather than being integrated with a string. In particular, a configuration in which a cubic or rectangular parallelepiped storage case 31 is fitted inside the bicycle basket 6 is advantageous in that it can prevent mischief such as a third party removing the storage case 31 from the bicycle basket 6 without permission and taking it away.

[0063] In addition, in the delivery system A according to the first embodiment described above, a passive NFC tag is used as the authentication tag 32, but the present invention is not limited to this configuration. For example, the authentication tag 32 may be an active NFC tag that has an internal battery and operates.

[0064] Although the preferred embodiment of the present invention has been described above, it goes without saying that the departure board according to the present invention is not limited to the above-described embodiment, and various modifications can be made within the scope of the present invention. [Explanation of symbols]

[0065] 2: Drop-off and delivery support information processing device, 21: Control means, 22: Storage means, 221: User information storage area, 23: RAM, 24: ROM, 25: Display means, 27: Communication means, 28: Bus, 3: Delivery set, 31: Storage case, 311: Zipper, 312: Lid, 313: Pull, 314: Through hole, 32: Authentication tag, 33: Locking mechanism, 331: Shackle, 34: Document, 4: Delivery person terminal, 41: Control means, 42: Storage means, 43: RAM, 44: ROM, 45: Display means, 46: Input means, 47: Communication means, 48: Communication means, 49: Bus, 5: Network, 6: Bicycle basket, 7: Consumer devices

Claims

1. A delivery system in which a delivery person leaves a package at a designated location, The system includes a delivery set, a delivery support information processing device, and a delivery staff terminal held by a delivery staff member, The delivery set includes a storage case that is installed in a vehicle and stores luggage, The delivery support information processing device includes a user information storage means for storing storage case information in association with delivery set identification information for identifying each delivery set; an information processing device control means for outputting storage case information stored in association with the identification information when the storage device control means receives the storage set identification information from the delivery person terminal; The delivery system is characterized in that the delivery personnel terminal is equipped with a terminal control means which, when it receives input of delivery set identification information from a delivery personnel, displays storage case information relating to the identification information received from the delivery support information processing device.

2. A delivery system in which a delivery person leaves a package at a designated location, The system includes a delivery set, a delivery support information processing device, and a delivery staff terminal held by a delivery staff member, The delivery set includes a storage case that is installed in a vehicle and stores luggage, and an authentication tag; The delivery assistance information processing device includes a user information storage means for storing storage case information and authentication tag information in association with delivery set identification information for identifying each delivery set; an information processing device control means for outputting storage case information stored in association with the identification information when the delivery set identification information is received from the delivery terminal, and for performing authentication when the delivery set identification information and authentication tag information are received from the delivery terminal by comparing the delivery set identification information and authentication tag information stored in a user information storage means; The delivery system is characterized in that, when the delivery personnel terminal accepts input of delivery set identification information from the delivery personnel, it displays storage case information related to the identification information received from the delivery support information processing device, and, when it receives the authentication tag information, it outputs the authentication tag information and the delivery set identification information to the delivery support information processing device.

3. The delivery system according to claim 1 or 2, wherein the delivery set further comprises a locking mechanism for locking the storage case.

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