Unmanned store remote management method

Through IoT technology, a system and method for remotely managing unmanned stores has been developed, which solves the problem of remote management of unmanned stores, realizes efficient control of doors, lighting and self-service terminals, and improves user and operator satisfaction.

JP2025069152AActive Publication Date: 2025-04-30OHRAE INC
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Patent Information

Application Number
JP2025002307
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Priority Date
2021-04-12
Filing Date
2025-01-07
Publication Date
2025-04-30
Estimated Expiration
2042-04-12

AI Technical Summary

Technical Problem

The existing technology is difficult to achieve remote management of unmanned stores, especially in terms of gate control, lighting control and self-service terminal management, which lacks efficient solutions.

Method used

Through IoT technology, a system and method for remotely managing unmanned stores has been developed, using Mqtt servers and smart sockets to control the opening and closing of doors to realize remote control of lighting and self-service terminals.

Benefits of technology

It realizes convenient remote management of unmanned stores, improves user experience and operational efficiency, and facilitates store owners and administrators to remotely control doors, lighting and self-service terminals.

✦ Generated by Eureka AI based on patent content.

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Abstract

To provide an unmanned store remote management system and method capable of managing unmanned stores remotely.SOLUTION: An unmanned store remote management method comprises: receiving an entrance request from a user; determining whether the user's voucher is valid; when the voucher is valid, determining whether the voucher is in an entrance state or an outing / exit state; when the voucher is in the entrance state, controlling a short signal provided from a semiconductor relay to open a door.SELECTED DRAWING: Figure 5
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Description

[Technical field]

[0001] The present invention relates to an unmanned store remote management system and method, and more particularly to a system and method capable of remotely managing an unmanned store including door control, lighting control, kiosk management, etc., using Internet of Things (IoT) technology. [Background technology]

[0002] With the development of Internet of Things (IoT) technology, the demand for untouched or non-face-to-face services has recently increased, and interest in unmanned stores has been growing. Unmanned stores can be applied to various industries. For example, unmanned stores can be applied not only to industries that provide tangible products such as restaurants and stores, but also to industries that provide spatial or intangible services such as reading rooms and paid study rooms. As a result, there is a growing demand for unmanned store operation methods that can provide convenience and efficiency to both unmanned store operators and unmanned store users. Summary of the Invention [Problem to be solved by the invention]

[0003] One of the technical problems that the present invention aims to solve is to provide an unmanned store remote management system and method that can remotely manage an unmanned store using IoT technology.

[0004] Another technical problem that the present invention aims to solve is to provide an unmanned store remote management system and method that can manage entry, exit, and departure from an unmanned store using IoT technology.

[0005] The technical problems of the present invention are not limited to the above-mentioned technical problems, and other technical problems not mentioned will be clearly understood by those skilled in the art from the following description. [Means for solving the problem]

[0006] A method for remotely managing an unmanned store according to an embodiment of the present invention may include the steps of receiving an entry request from a user, determining whether the user's voucher is valid, determining whether the voucher is in an entry state or an exit / exit state if the voucher is in an entry state, and opening a door by controlling a short signal provided from a semiconductor-type relay if the voucher is in an entry state.

[0007] In some embodiments of the present invention, the step of controlling the short signal to open the door may include a step of controlling an Mqtt server and a smart plug electrically connected to the semiconductor relay to output a short signal for a predetermined time from the semiconductor relay.

[0008] In some embodiments of the invention, the method may further include prompting the user to purchase a voucher if the voucher is not valid.

[0009] In some embodiments of the present invention, the method may further include determining whether the voucher has an assigned seat, and if the voucher has an assigned seat, controlling a short signal to open the door.

[0010] In some embodiments of the invention, the method may further include prompting the user to select a seat if the voucher does not have an assigned seat.

[0011] In some embodiments of the present invention, the method may further include controlling a short signal to open the door if the entry request corresponds to the master key.

[0012] In some embodiments of the present invention, the above method may further include the steps of receiving a store identifier identifying a store among a plurality of stores whose door is to be opened; receiving a door identifier identifying a door to be opened among one or more doors of the store identified by the store identifier; obtaining a serial number (S / N) of a smart plug that controls the semiconductor-type relay from a database using at least one of the store identifier and the door identifier; and opening the door by controlling a short signal provided from the semiconductor-type relay of the store to be opened using the serial number of the smart plug.

[0013] A method for remotely managing an unmanned store according to an embodiment of the present invention may include the steps of receiving a request from a user to go out / exit, determining whether a voucher for the user is valid, determining whether the user's usage time has exceeded if the voucher is valid, and opening a door by controlling a short signal provided from a semiconductor-type relay if the user's usage time has not exceeded.

[0014] In some embodiments of the present invention, the step of controlling the short signal to open the door may include a step of controlling an Mqtt server and a smart plug electrically connected to the semiconductor relay to output a short signal for a predetermined time from the semiconductor relay.

[0015] In some embodiments of the present invention, the method may further include prompting the user to purchase a voucher if the voucher is not valid.

[0016] In some embodiments of the present invention, the method may further include a step of determining whether the user has completed settling the excess fee when the user's usage time has exceeded, and a step of controlling a short signal to open the door when the user has completed settling the excess fee.

[0017] In some embodiments of the present invention, the method may further include the step of prompting the user to settle the excess charge if the user has not yet settled the excess charge.

[0018] In some embodiments of the present invention, the method may further include controlling a short signal to open the door if the request to go out / exit corresponds to the master key.

[0019] According to an embodiment of the present invention, a method for remotely managing an unmanned store includes the steps of: a service server receiving a light bulb control request including an unmanned store identifier (shop_id) from a store manager terminal; identifying an unmanned store corresponding to the unmanned store identifier (shop_id); determining whether the identified unmanned store is an integrated kiosk setup using only an entry / exit kiosk that processes all entry, exit, and exit, or a two-way kiosk setup using an entry kiosk and an exit kiosk that are separately configured; and determining whether the identified unmanned store is an integrated kiosk setup. If it is determined that the identified unmanned store is configured as a two-way kiosk, the service server transmits a light bulb control command corresponding to the light bulb control request to the entry / exit kiosk; if it is determined that the identified unmanned store is configured as a two-way kiosk, the service server transmits the light bulb control command only to the exit kiosk; and the entry / exit kiosk or the exit kiosk that receives the light bulb control command transmits the light bulb control command received from the service server to the bridge to control the light bulb, and the entry / exit kiosk or the exit kiosk and the bridge may be configured on the same bandwidth network via a Wi-Fi (registered trademark) router.

[0020] In some embodiments of the present invention, the light bulb control request may include at least one of a request to turn on / off all light bulbs in an unmanned store, a request to turn on / off only light bulbs in a specific seat, and a request to change the color and brightness of light bulbs in a specific seat.

[0021] In some embodiments of the present invention, the method further includes, when the light bulb control request is a request to turn on / off only a light bulb at a specific seat, the light bulb control request received by the service server from the store operator terminal further includes a light bulb identifier (bulb_id) of the specific seat, and the service server may generate a light bulb control command based on the light bulb identifier (bulb_id) of the specific seat.

[0022] In some embodiments of the present invention, the method may include, when the light bulb control request is a request to change the color and brightness of a light bulb of a specific seat, the light bulb control request received by the service server from the store operator terminal further includes a light bulb identifier (bulb_id) of the specific seat, a desired color value, and a brightness value, and the service server may generate a light bulb control command based on the light bulb identifier (bulb_id) of the specific seat, and the desired color value and brightness value.

[0023] In some embodiments of the present invention, the method may further include a step in which the store operator terminal transmits IP information for each added or modified bridge to the service server in order to add or modify information regarding the bridge, transmits a username value capable of identifying the bridge to the service server, or transmits a group_id value for identifying multiple light bulbs that can be controlled by one bridge to the service server.

[0024] In some embodiments of the present invention, the method may further include a step in which the store operator terminal transmits a bulb_id value capable of identifying the bulb for the added or modified seat to a service server in order to add or modify the bulb ID for each seat.

[0025] In some embodiments of the present invention, the method may further include a step of the store operator terminal transmitting a desired basic color value or basic brightness value to the service server in order to set a basic color value or basic brightness value of the light bulb for each store.

[0026] A method for remotely managing an unmanned store according to one embodiment of the present invention may include the steps of: a service server receiving a kiosk restart request from a store operator terminal, the kiosk restart request including an unmanned store identifier (shop_id), a kiosk identifier (shop_in, ship_out), and floor information (layer_info); the service server identifying an unmanned store corresponding to the unmanned store identifier (shop_id); the service server identifying a kiosk to be restarted based on the kiosk identifier (shop_in, ship_out) and the floor information (layer_info); when the kiosk to be restarted is identified, the service server transmitting a kiosk restart command corresponding to the kiosk restart request to the identified kiosk; and the identified kiosk performing a restart in accordance with the kiosk restart command received from the service server.

[0027] In some embodiments of the present invention, the method may further include a step of the administrator terminal transmitting an instruction to the service server for collectively updating all of the multiple kiosks in the unmanned store, and a step of performing a kiosk update using an update image corresponding to the kiosk model installed in the unmanned store identified by the service server in accordance with the instruction.

[0028] In some embodiments of the present invention, the method may further include a step in which the administrator terminal transmits an instruction to the service server to update a specific kiosk in the unmanned store, and in accordance with the instruction, the service server performs a kiosk update using an update image corresponding to the specific kiosk model. Effect of the Invention

[0029] According to an embodiment of the present invention, the door of an unmanned store can be conveniently controlled using IoT technology. In addition, by linking with unmanned store service providing software and unmanned store operation software that can remotely manage the unmanned store, it is possible to efficiently manage the entry, exit, and exit of users of the unmanned store. This not only increases the satisfaction of users who receive the services of the unmanned store, but also improves the convenience of the operator who operates the unmanned store.

[0030] In addition, according to the embodiment of the present invention, an unmanned store can be conveniently managed remotely using IoT technology. Specifically, a store owner or manager can remotely transmit data or commands for door control to a service server to cause the service server to open or close the door, remotely transmit data or commands for lighting control to the service server to cause the service server to control the lighting, or remotely transmit data or commands for kiosk reboot or kiosk update to the service server to cause the service server to reboot or update the kiosk. This can improve the convenience of store owners and managers who remotely manage unmanned stores. [Brief description of the drawings]

[0031] [Figure 1] 1 is a diagram for explaining an unmanned store remote management system according to an embodiment of the present invention; [Diagram 2] 1 is a diagram for explaining an unmanned store remote management system according to an embodiment of the present invention; [Diagram 3] 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Figure 4] 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Diagram 5] 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Figure 6]4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Figure 7] 1 is a diagram for explaining an unmanned store remote management system according to an embodiment of the present invention; [Figure 8] 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Figure 9] 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Figure 10] 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention. [Figure 11] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 12] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 13] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 14] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 15] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 16] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 17] FIG. 2 is a diagram for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention. [Figure 18] FIG. 2 is a diagram for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention. [Figure 19] FIG. 2 is a diagram for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention. [Figure 20]FIG. 2 is a diagram for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention. [Figure 21] FIG. 2 is a diagram for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention. [Figure 22] FIG. 2 is a diagram for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention. [Figure 23] 1 is a diagram for explaining an unmanned store remote management method according to an embodiment of the present invention; [Figure 24] 1 is a diagram for explaining an unmanned store remote management method according to an embodiment of the present invention; [Diagram 25] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 26] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 27] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 28] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. [Figure 29] 1 is a diagram for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0032] Hereinafter, with reference to the accompanying drawings, the embodiments of the present invention will be described in detail so that those skilled in the art to which the present invention pertains can easily carry out the embodiments. However, the present invention can be embodied in many different forms and is not limited to the embodiments described herein. In addition, in order to clearly explain the present invention in the drawings, parts that are not relevant to the description are omitted, and similar parts are designated by similar reference numerals throughout the specification.

[0033] Throughout the specification and claims, when a part is described as "comprising" certain elements, this means that it may further include other elements, rather than excluding other elements, unless specifically stated to the contrary.

[0034] In addition, terms such as "... unit," "... machine," and "... module" used in the specification may refer to a unit capable of processing at least one function or operation described in this specification, which can be realized by hardware, software, or a combination of hardware and software.

[0035] In this specification, an unmanned store refers to a store that is operated without a manager present on-site. Specifically, an unmanned store refers to a store in which at least a part of the tasks or operations required to operate the store is automated or performed by a person in a remote location.

[0036] A typical example of an unmanned store is an unmanned paid study room or reading room. What makes an unmanned paid study room different from a normal study room is that various tasks or works required to operate a study room, such as assigning seats to users, allocating usage time, paying usage fees, and managing members, are realized using information and communication technology (ICT), so there is no need for an operator to be present on-site.

[0037] FIG. 1 is a diagram for explaining an unmanned store remote management system according to an embodiment of the present invention.

[0038] Referring to FIG. 1, an unmanned store remote management system 1 according to an embodiment of the present invention may be an unmanned paid study room operated based on a voucher with a specified usage period. A user of the unmanned paid study room can rent one of the seats provided in the store for a period according to the type of voucher, using a voucher purchased in advance or on the spot. To achieve this, the unmanned store remote management system 1 may include a service server 10, an Mqtt (Message queuing telemetry transport) server 12, kiosks 20 and 22, and a user terminal 30, and the service server 10, the Mqtt server 12, the kiosks 20 and 22, and the user terminal 30 can transmit and receive data to and from each other via a network 40. A door 50 and a light 60 are also installed in the unmanned store.

[0039] The service server 10 can provide general operations related to the operation of an unmanned store or the provision of services to users of the unmanned store. Specifically, the service server 10 can receive a service request related to an unmanned paid study room from a user via the kiosk 20, 22 or the user terminal 30, and provide the corresponding service. Specifically, the service server 10 can provide a service required for a user to use an unmanned store, for example, by controlling a door 50 installed in the store via the Mqtt server 12, or by controlling a bridge and smart light bulbs to control lighting 60.

[0040] The Mqtt server 12 can provide services related to IoT messaging using the Mqtt (Message queuing telemetry transport) protocol, which is an ISO standard (ISO / IEC PRF 20922) publish-subscribe based messaging protocol. The Mqtt protocol is designed to minimize power consumption and packet volume, and is evaluated as being suitable for communication between IoT and mobile applications. It is characterized by adopting a broker, publisher, and subscriber structure rather than a client-server structure like HTTP (HyperText Transfer Protocol) and TCP (Transmission Control Protocol). Publishers publish topics, subscribers subscribe to topics, and the broker acts as an intermediary between them. It is useful for realizing 1:N communication as multiple subscribers can subscribe to a single topic.

[0041] In this specification, the service server 10 and the Mqtt server 12 may be realized by physically separate computer devices, or may be integrated and realized in one computer device. Of course, the service server 10 may be realized by a single computer device, or may be realized by using multiple computer devices, and the same is true for the Mqtt server 12. In addition, in this specification, the element "server" may refer to a hardware device equipped with a processor and memory, or may refer to software itself that can be executed on any computer device to provide a service, or may sometimes refer to a form realized by a combination of hardware and software.

[0042] The kiosks 20 and 22 may be computerized automated devices that are installed at the entrance, exit, inside, etc. of an unmanned store and designed to provide services to users while being operated unmanned. The kiosks 20 and 22 may be realized to include devices such as a processor, memory, storage, etc. for running software that provides the service, as well as a display, touch screen, speaker, printer, camera, thermal imaging camera, barcode scanner, card reader, etc. for providing an input / output interface. Of course, the kiosks 20 and 22 may further include various optional devices required depending on the service provided, in addition to the devices listed above.

[0043] Depending on the specific implementation purpose, the unmanned store may be an all-in-one kiosk setup or a two-way kiosk setup. An all-in-one kiosk setup refers to the use of one entry / exit kiosk that handles all of the entry, exit, and exit of customers using the unmanned store, while a two-way kiosk setup refers to the use of one entry kiosk that is responsible for the entry of customers using the unmanned store, and the other exit kiosk that is responsible for the exit and exit of customers using the unmanned store. In this case, the entry kiosk provides a ticket purchase function, a ticket extension function, a seat movement function, and an entry processing function, while the exit kiosk, unlike the entry kiosk, does not provide the ticket purchase function and the entry processing function, but can provide a ticket extension function, a seat movement function, an exit processing function, and an exit processing function.

[0044] Of course, while the combined kiosk setup is primarily described herein as using one entry / exit kiosk, multiple entry / exit kiosks may be provided if the unmanned store is large or has multiple floors. Similarly, while the two-way kiosk setup is primarily described herein as using one entry kiosk and one exit kiosk, more entry and exit kiosks may be used if the unmanned store is large or has multiple floors.

[0045] 1 shows an unmanned store with a two-way kiosk setup, where kiosk 20 may be used as an entry kiosk and kiosk 22 may be used as an exit kiosk. If an all-in-one kiosk setup were implemented, then only one kiosk, 20, would be used as the entry and exit kiosk, as opposed to that shown in FIG.

[0046] In the following, unless there is a feature that is clearly distinguished between an integrated kiosk setting and a bidirectional kiosk setting, the content of the unmanned store remote management system and method according to an embodiment of the present invention implemented in an integrated kiosk setting can also be applied to a bidirectional kiosk setting, and the range of modifications involved for such application is within the scope of the present invention. Similarly, unless there is a feature that is clearly distinguished between an integrated kiosk setting and a bidirectional kiosk setting, the content of the unmanned store remote management system and method according to an embodiment of the present invention implemented in a bidirectional kiosk setting can also be applied to an integrated kiosk setting, and the range of modifications involved for such application is within the scope of the present invention.

[0047] The user terminal 30 may be a computer device that provides an unmanned store service to a user of the unmanned store or is used to operate or manage the unmanned store. For example, the user terminal 30 may be a smartphone, a tablet computer, a laptop computer, a desktop computer, a wearable device, or the like, but the scope of the present invention is not limited thereto, and the user terminal 30 may be any computer device that can run software that provides services for the use, operation, and management of the unmanned store, i.e., unmanned store software.

[0048] Depending on the entity using the software, the unmanned store software can be divided into unmanned store service software, unmanned store operation software, and unmanned store management software. The unmanned store service software is used by customers who use the unmanned store (e.g., students who use an unmanned paid study room), the unmanned store operation software is used by a store owner who operates a specific unmanned store or a franchise manager who can manage store owners of multiple stores (i.e., a store operator) to operate the unmanned store and provide services to customers, and the unmanned store management software is used by a system administrator who manages information and communication technology applied to the unmanned store or provides and maintains the equipment and systems installed and operated in the unmanned store, as well as the unmanned store service software and the unmanned store operation software. Such unmanned store software may be referred to by various names such as an unmanned store program, an unmanned store application, an unmanned store application program, an unmanned store app, etc., but will be referred to hereinafter as "unmanned store software", "unmanned store user software", "unmanned store operation software", and "unmanned store management software".

[0049] As a result, the user terminal 30 may be referred to as a customer terminal when the unmanned store service software is executed, as a store operator terminal when the unmanned store operation software is executed, and as an administrator terminal when the unmanned store management software is executed.

[0050] Meanwhile, the unmanned store service software for providing services to customers who wish to use the unmanned store can be operated not only by the user terminal 30 but also by the kiosks 20 and 22. For example, a voucher purchased online by a customer through the user terminal 30 can be referred to by the kiosks 20 and 22 to provide services, and conversely, a voucher purchased on-site by a customer through the kiosk 20 can be referred to online by the user terminal 30 to provide related services. The unmanned store software may be executed independently on the user terminal 30 or the kiosks 20 and 22, or may be connected to the service server 10 through the network 40, and may be executed in a manner that the user terminal 30 or the kiosks 20 and 22 mainly focuses on the interface with the user or operator, and the internal processing functions are executed through the service server 10.

[0051] For ease of explanation, the following mainly uses as an example an unmanned paid study room where study space is rented out without an operator being present on-site; however, it is clear that the embodiments of the present invention can be applied not only to unmanned paid study rooms, but also to any variety of forms of unmanned stores.

[0052] The user terminal 30 can execute unmanned store service software provided to customers of the unmanned store. This allows the user terminal 30 to provide services related to the unmanned store to users even when they are not at the site (i.e., the unmanned store) via a network including the Internet.

[0053] For example, the unmanned store service software may provide a user with a function to purchase a ticket for using the unmanned store. Here, the ticket may be subdivided into various types of tickets so that various types of seats can be used, such as a free seat where a seat can be freely assigned, a fixed seat where a seat is assigned for a certain period of time, a study room where multiple seats are assigned instead of one seat, and a locker where only items can be stored.

[0054] Meanwhile, the use ticket may include a same-day ticket, a time ticket, a period ticket, a pre-reserved period ticket, a pre-reserved time ticket, etc., depending on the period during which it can be used. Here, the same-day ticket refers to a use ticket that can be used only during that day in units of hours (e.g., 1 hour, 2 hours, 8 hours, etc.), the time ticket and the pre-reserved time ticket refer to a use ticket that can be used for a filled time without time restrictions (e.g., 30 hours, 50 hours, 100 hours, 200 hours, etc.) (of course, no time restrictions mean that there is no limit on the use period within the validity period of the use ticket; for example, a 30-hour time ticket may be set to a validity period of 14 days, a 50-hour time ticket and a 100-hour time ticket may be set to a validity period of 2 weeks and 2 months, respectively, while a 200-hour time ticket may be set to an unlimited validity period), and the pre-reserved time ticket refers to a time ticket that can be used for a filled time on a day reserved in advance. On the other hand, a period pass is a ticket that can be used for an unlimited period of time (15 days, 30 days, 45 days, 60 days, etc.), while a pre-reserved period pass is a ticket that can be used for a certain period of time from the date of advance reservation.

[0055] Of course, the types of such tickets are not limited to the above examples, and can be changed as many times as necessary depending on the actual implementation purpose.

[0056] The unmanned store service software may further include a function for selecting a store to be used by the user, a function for selecting a voucher to be used, a function for selecting a date and time for using the voucher, a payment function, a function for contacting a store or an operator, and the like. Here, the payment function may include a simple payment function in which, in addition to a general payment function, a user inputs information on a frequently used card and designates the card as a frequently used card, so that when purchasing a voucher, the card is automatically paid for or other payment methods such as Zero Pay, Kakao Pay, LG Pay, Samsung Pay, etc. are used. The simple payment function may also provide a function for deleting a designated card. In addition, the payment function may provide a voucher payment function using biometric information (e.g., fingerprint, iris, face, etc.) in conjunction with a biometric sensor (e.g., fingerprint authentication sensor, iris authentication sensor, face authentication sensor) of the kiosk 20, 22 or the user terminal 30 on which the unmanned store service software is executed. When the purchase of the voucher is completed, the user may receive a notification message through an app (e.g., text message, Kakao Tock, etc.) related to the message.

[0057] In addition, the unmanned store service software may provide a function for a user to extend the time of a voucher or to move a seat, enter, exit, or leave a room, etc. Specifically, a user may extend the time of a voucher already purchased through the unmanned store service software and pay an additional fee for the time extension, and in this case, simple payment, payment using biometric information, etc. may be possible. In addition, a user may select to exit or leave a room through the unmanned store service software, and if an additional fee is incurred when leaving the room, the additional fee may be paid through an app. In addition, the unmanned store service software may provide a function for a user to inquire about a voucher purchase history, a function to connect to a customer center for each unmanned store, and a function to receive a notification of the usage status by messenger or text message.

[0058] As described above, the unmanned store service software may be installed in the kiosks 20 and 22. This allows the kiosks 20 and 22 to provide users with services related to an unmanned paid study room on-site. When the unmanned store service software is executed through the kiosks 20 and 22, in addition to the functions realized by the unmanned store operation software of the user terminal 30 as described above, it is possible to provide an on-site card payment function for users of terminals (e.g., 2G phones) on which the unmanned store service software is not executed, a function to purchase and extend a voucher offline on-site, a function to enter and leave the room, and the like.

[0059] With regard to the entry and exit functions, a user who has purchased a voucher online can enter, exit, and exit a room by reading the barcode of the voucher displayed on the unmanned store service software using a barcode scanner connected to the kiosks 20 and 22, and a user who has purchased a voucher offline can enter, exit, and exit a room through the kiosks 20 and 22. As described above, a voucher purchased online through a mobile app by a user can also be linked to the kiosks 20 and 22, and conversely, a voucher purchased on-site through the kiosks 20 and 22 can also be linked to the mobile app.

[0060] Furthermore, the user terminal 30 can execute unmanned store operation software or unmanned store management software provided to the store operator (store owner, franchise manager, etc.) of the unmanned store or the system administrator. This allows the store operator to operate the unmanned store in a remote location without the need to be present at the unmanned store site, and allows the system administrator to perform maintenance of the unmanned store in a remote location without the need to visit the unmanned store site.

[0061] For example, the unmanned store operation software can realize a function of providing store management and usage status. Specifically, the store manager can inquire about the real-time usage status of seats, study rooms, and lockers and the reservation status of study rooms, and can directly allocate and reserve tickets to specific users. Specific details regarding the types of tickets are the same as those described in the unmanned store service software. In addition, since a sales status inquiry function is provided, the store manager can inquire about total sales and detailed sales. For example, the store manager can inquire about the total sales for each ticket, detailed sales for each period / each ticket, etc. in a table or graph. In addition, since a cancellation / refund status inquiry function is provided, the store manager can inquire about specific payment history (payment date and time, payment number, user information, seat number, type of ticket, payment method, payment amount, etc.) and can also cancel / refund a specific payment history.

[0062] In addition, a voucher management function is provided, allowing the store operator to set a promotion to be applied to the voucher or cancel the applied promotion, and to set different promotion details for each voucher. In addition, a user management function is provided, allowing the store operator to inquire about basic information for each user (e.g., mobile phone number, name, date of birth, sex, guardian's mobile phone number, subscription date, etc.) and store usage status (e.g., accumulated payment amount, number of overdue payments, number of automatic exits, usage status, etc.). In addition, the store operator can change the contact information of the user's guardian, change the usage status to in use / suspended, and enter the reason when suspending usage. A suspended user cannot use the unmanned store, and can check the suspension reason entered by the store operator through the unmanned store service software. In addition, the store operator can check the history of all tickets used by each user at the store via the unmanned store operation server, and can check the change time, ticket status changes (e.g., entering, leaving, exiting, changing seats, extension, exceeded outside time, etc.), seat, and device used (e.g., whether it was a user terminal or a kiosk) for each ticket.

[0063] In addition, store operator information (e.g., ID, name, email address, contact information), store information (e.g., store name, business registration number, blog address, homepage address, opening date, area, store address, photos related to the store, store operating hours, etc.), store operating information, store voucher operating information, and store IoT control management functions are provided, so store operator information and store information can be viewed and changed, non-business hours for each day of the week (e.g., 24-hour operation, opening time~closing time, regular holidays) can be set, and holidays for each day can also be set separately. In addition, store operators can view and change store operating information (e.g., KakaoPlus channel search ID, chat URL, Wi-Fi® name, Wi-Fi® password, precautions, available gender, kiosk seating layout magnification ratio, locker password, whether light bulbs can be controlled, HUE bridge list, light bulb basic color, etc.).

[0064] In addition, store managers can check and change store ticket management information (for example, duplicate entries, advance entry with a time ticket, settlement of excess fees upon leaving, grace period for leaving when the ticket has expired, available time for entering a study room with a pre-reserved reservation, time flow / stop when leaving with a time ticket, permitted time to leave per day with a time ticket, permitted time to leave with a period ticket, permitted number of times to automatically leave, etc.), and can perform IoT control such as turning all light bulbs on / off at once for the entire store, opening doors, and restarting kiosks for entering / exiting.

[0065] In addition, the franchise manager is provided with a store management function for the store owner, and can inquire about store information such as the store's area, store name, manager's name, contact information, opening date, and promotion details, as well as the voucher and promotion status for each store. In addition, a function may be provided to inquire about the voucher status for each store for each voucher, or to inquire about sales status.

[0066] Based on the above, a method for remotely managing an unmanned store using IoT technology will be described in detail below. In the following description, the unmanned store service software, the unmanned store operation software, or the unmanned store management software may be provided via the kiosks 20 and 22 and the user terminal 30 in conjunction with the service server 10.

[0067] FIG. 2 is a diagram for explaining an unmanned store remote management system according to an embodiment of the present invention.

[0068] Referring to FIG. 2, an unmanned store remote management system 2 according to one embodiment of the present invention may include a service server 10, an Mqtt server 12, kiosks 20, 22, and a user terminal 30, and can control a door 50 using a smart plug 52, an adapter 54, a semiconductor-type relay 56, and a deadbolt 58.

[0069] The service server 10 can provide the Mqtt server 12 with a door opening signal for opening the door 50. The service server 10 can provide the Mqtt server 12 with a door opening signal when, for example, a user enters, leaves, or exits a room while holding a valid voucher, or when a store manager needs to open the door 50 directly as necessary. In addition, the service server 10 may generate a door opening signal and provide it to the Mqtt server 12 in response to a door opening request provided from the unmanned store service software or unmanned store operation software executed via the kiosk 20, 22 or user terminal 30.

[0070] For example, when a user purchases a valid voucher and requests entry, exit, or exit through the unmanned store service software by scanning the valid voucher using the barcode scanner of the kiosks 20 and 22, the service server 10 can provide a door open signal to the Mqtt server 12. Also, when a user requests entry, exit, or exit through the unmanned store service software on the user terminal 30 using a valid voucher, the service server 10 can provide a door open signal to the Mqtt server 12. Also, when a user requests the store operator to open the door, the store operator can execute the door open function through the unmanned store operation software on the user terminal 30, and in this case, the service server 10 can provide a door open signal to the Mqtt server 12.

[0071] The Mqtt server 12 that receives the door open signal can control the smart plug 52 connected to the Mqtt server 12 via a Wi-Fi (registered trademark) network to be turned on. When the smart plug 52 is turned on, power is also supplied to the adapter 54 connected to the smart plug 52, and then power is also supplied to the semiconductor type relay 56. As a result, the semiconductor type relay 56 provides a short signal to the deadbolt 58, thereby opening the door 50.

[0072] In particular, the Mqtt server 12 may control the smart plug 52 to be in the ON state only for a predetermined time (e.g., about 1 second). That is, the Mqtt server 12 may control the smart plug 52 to be in the ON state, and then control it to be in the OFF state again after the predetermined time has elapsed.

[0073] As a result, as the smart plug 52 goes from an ON state to an OFF state, power is supplied to the adapter 54 connected to the smart plug 52 and then cut off, and then power is supplied to the solid-state relay 56 and then cut off. As a result, the solid-state relay 56 provides a short signal to the deadbolt 58 and then stops providing the signal, and the door 50 opens only while the short signal is being applied, so that the door 50 opens and then closes.

[0074] Here, the time taken from opening the door 50 to closing it may be longer than the time taken from turning the smart plug 52 to turning the ON state to turning the OFF state. Specifically, the time taken from opening the door 50 to closing it varies depending on how the current value is set when power is supplied to the semiconductor-type relay 56 and then cut off. For example, when the adapter 54 is an adapter having a standard of 12V / 1A, if the time taken from turning the smart plug 52 to turning the ON state to turning the OFF state is about 1 second, the time taken from opening the door 50 to closing it may be about 3 to 5 seconds. However, the time taken from opening the door 50 to closing it and the time taken from turning the smart plug 52 to turning the ON state to turning the OFF state can be changed to any value according to the needs of the store operation.

[0075] Meanwhile, the smart plug 52 can be connected to a Wi-Fi network to communicate with the Mqtt server 12, and can detect whether or not it is connected to the Wi-Fi network. The smart plug 52 can also be equipped with a control code (or control program, control software) for controlling the smart plug 52, and by customizing the control code, when the smart plug 52 detects that it has been disconnected from the Wi-Fi network, it can automatically provide power to the adapter 54 to open the door 50. The smart plug 52 can also continue to provide power to the adapter 54 while it is disconnected from the Wi-Fi network, to keep the door 50 open, and when it is reconnected to the Wi-Fi network, it can cut off the power provided to the adapter 54 and close the door 50.

[0076] Meanwhile, the door opening / closing function may be linked to a thermal imaging camera. Specifically, the kiosks 20 and 22 may include a thermal imaging camera or may be linked to an exterior thermal imaging camera, and when the user is scanned with the thermal imaging camera and the body temperature is measured to be equal to or higher than a predetermined temperature, the service server 10 transmits a door blocking command to the Mqtt server 12, and the Mqtt server 12 may block the door opening by not providing power to the adapter 54 of the smart plug 52.

[0077] More specific details regarding the door opening / closing function linked to the thermal imaging camera will be described later with reference to Figures 17 to 22.

[0078] FIG. 3 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0079] Referring to FIG. 3, the unmanned store remote management method according to one embodiment of the present invention may include a step of switching the smart plug 52 to an OFF state (S301), a step of the service server 10 transmitting a door open command to the Mqtt server 12 (S303), a step of the Mqtt server 12 transmitting a smart plug power ON command to the smart plug 52 (S305), a step of switching the smart plug 52 to an ON state (S307), a step of the smart plug 52 supplying power to the semiconductor-type relay 56 (S309), and a step of the semiconductor-type relay 56 outputting a short signal (S311), through which the door 50 can be opened.

[0080] The above method may also include a step (S313) of the Mqtt server 12 transmitting a smart plug power OFF command to the smart plug 52, a step (S315) of the smart plug 52 being switched to an OFF state, a step (S317) of the smart plug 52 interrupting the power supply to the semiconductor-type relay 56, and a step (S319) of the semiconductor-type relay 56 interrupting the output of the short signal, and the door 50 can be closed through these steps.

[0081] FIG. 4 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0082] Referring to FIG. 4, a method for remote management of an unmanned store according to one embodiment of the present invention may include a step of switching the smart plug 52 to an OFF state (S401), a step of the user terminal 30 or the kiosk 20, 22 providing device_info, layer_info, ticket_id, scanner_serial, and shop_seat_id to the service server 10 (S403), a step of the service server 10 searching for shop_id using ticket_id to check the validity of the voucher (S405), and a step of the service server 10 searching for the serial number (S / N) of the smart plug that controls the door to be opened using scanner_serial and shop_seat_id (S407).

[0083] In this embodiment, ticket_id is a ticket identifier for identifying the ticket, device_info is an identifier of a device that received a request signal such as shop_in (entrance kiosk), shop_out (exit kiosk), study-room, shop_id is a store identifier for identifying a store, shop_seat_id is an identifier for a seat to be used or a seat currently being used, layer_info is floor information on where the kiosk is located, scanner_serial is the serial number (S / N) of a scanner mounted on the kiosk, and the search in steps (S405, S407) can be performed in a database that stores and manages the relevant information. For example, the database can store and manage the serial number (S / N) of a smart plug for each shop_id.

[0084] The above method may also include a step (S411) in which the service server 10 transmits a door open command to the Mqtt server 12 based on the serial number (S / N) of the smart plug that controls the door to be opened, a step (S413) in which the Mqtt server 12 transmits a smart plug power ON command corresponding to the serial number (S / N) to the smart plug 52, a step (S415) in which the smart plug 52 switches to the ON state, and a step (S417) in which the smart plug 52 supplies power to the semiconductor-type relay 56. Through these steps, only the door to be opened among the multiple doors can be opened.

[0085] The above method may also include a step (S419) of the Mqtt server 12 transmitting a smart plug power OFF command to the smart plug 52, a step (S421) of the smart plug 52 switching to an OFF state, and a step (S423) of the smart plug 52 interrupting the power supply to the semiconductor-type relay 56, and the open door can be closed through these steps.

[0086] FIG. 5 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0087] Referring to FIG. 5, an unmanned store remote management method according to one embodiment of the present invention may include a step of receiving an entry request from a user (S501), and a step of determining whether the entry request is made using a master key (S503).

[0088] If it is determined that the entry request is not for a master key (S503, N) or as a next step after receiving the entry request without checking the master key (S509), the method may proceed to determining whether the user's voucher is valid (S505). If it is determined that the voucher is not valid (S505, N), the method may include prompting the purchase of a voucher (S507).

[0089] If it is determined that the user's voucher is valid (S505, Y), the method may proceed to a step of determining whether the voucher is in an in-room state or an out-room state (S511).

[0090] If it is determined that the ticket is not in an entry state (S511, N), the method may proceed to determining whether a seat is held (S513). If it is determined that a seat is not held (S513, N), the method may proceed to selecting a seat (S515).

[0091] The above method may proceed to a step (S517) of determining whether the door floor and the seat floor are the same if it is determined that the entry request is made with a master key (S503, Y), if it is determined that the ticket is in an entry state (S511, Y), if it is determined that a seat is held (S513, Y), or as the next step after the step of selecting a seat (S515).

[0092] If it is determined that the door floor and the seating floor are not the same (S517, N), the method may proceed to a step of determining whether the door floor and the common floor are the same (S519).

[0093] If it is determined that the door floor and the seat floor are the same (S517, N) or if it is determined that the door floor and the common floor are the same (S519, Y), the method may proceed to a step of transmitting a door open command (S521).

[0094] FIG. 6 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0095] Referring to FIG. 6, a method for remotely managing an unmanned store according to one embodiment of the present invention may include a step of receiving a request to leave / exit from a user (S601), and a step of determining whether the request to leave / exit is made using a master key (S603).

[0096] If it is determined that the request to leave / go out is not due to a master key (S603, N), or as a next step after receiving an entry request without checking the master key (S609), the method may proceed to determining whether the user's voucher is valid (S605). If it is determined that the voucher is not valid (S605, N), the method may include prompting the purchase of a voucher (S607).

[0097] If it is determined that the user's ticket is valid (S605, Y), the method may proceed to recording whether the user has gone out or left the room (S611) and determining whether the usage time has been exceeded (S613). If it is determined that the usage time has been exceeded (S613, Y), the method may proceed to determining whether the excess fee has been paid (S615). If it is determined that the excess fee has not been paid (S615, N), the method may proceed to prompting payment of the excess fee (S617).

[0098] If it is determined that the request to go out / leave is made using a master key (S603, Y), if it is determined that the usage time has not exceeded (S613, Y), or if it is determined that the excess fee has been paid (S615, Y), the above method may proceed to a step (S619) of determining whether the door floor and the seating floor are the same.

[0099] If it is determined that the door floor and the seating floor are not the same (S619, N), the method may proceed to a step of determining whether the door floor and the common floor are the same (S621).

[0100] If it is determined that the door floor and the seat floor are the same (S619, N), or if it is determined that the door floor and the common floor are the same (S621, Y), the method may proceed to a step of transmitting a door open command (S623).

[0101] FIG. 7 is a diagram for explaining an unmanned store remote management system according to an embodiment of the present invention.

[0102] 7, an unmanned store remote management system 3 according to an embodiment of the present invention may include a service server 10, kiosks 20 and 22, and a user terminal 30, and can control lighting using a smart light bulb 60, a smart light bulb dedicated bridge 62, and a Wi-Fi (registered trademark) router 64. Here, the kiosks 20 and 22 and the smart light bulb dedicated bridge 62 are configured in a network with the same bandwidth via the Wi-Fi (registered trademark) router 64. By setting the kiosks 20 and 22 and the smart light bulb dedicated bridge 62 in a network with the same bandwidth, the smart light bulb 60 can be remotely controlled.

[0103] The service server 10 can provide lighting control signals to the kiosks 20, 22. Here, the lighting control signals can include not only ON / OFF control of the smart light bulbs 60 but also color control, brightness control, etc., and can include control over a single light bulb as well as control over multiple light bulbs.

[0104] For example, when a user requests entry, exit, or withdrawal through the unmanned store service software of the kiosks 20 and 22 or the user terminal 30, or when the operator executes a lighting control function, the service server 10 can transmit a lighting control signal to the kiosks 20 and 22. The kiosks 20 and 22 can be realized by Android tablet computers, and can control lighting in a manner that controls the smart light bulb 60 by controlling the smart light bulb dedicated bridge 62 through FCM / socket communication using the lighting control signal.

[0105] The setting values ​​of the smart light bulb 60 of the user may be stored in a customer database. The customer database may be realized so as to be connected to the service server 10, the kiosks 20 and 22, and the user terminal 30 via a network. When the user enters the room later, the setting values ​​stored in the customer database can be read and the smart light bulb 60 can be controlled according to the setting values. This allows the setting values ​​of the smart light bulb 60 used in the previous store to be applied even when the user uses another store. In addition, the setting values ​​of the smart light bulb 60 that the user changes or newly sets while using the unmanned store can be updated in the customer database. Furthermore, it is possible to control the lighting to be automatically turned on when the user enters the room and automatically turned off when the time of the usage ticket expires.

[0106] FIG. 8 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0107] Referring to FIG. 8, the method for remotely managing an unmanned store according to one embodiment of the present invention may include a step of a user terminal 30 (particularly, a store operator terminal) selecting a store for which light bulbs are to be controlled (S801), a step of the user terminal 30 setting overall / by seat, ON / OFF, brightness, color, etc. (S803), a step of the user terminal 30 transmitting shop_id, shop_seat_id, and light bulb setting data to the service server 10 (S805), and a step of searching for bridge and light bulb information controlled by the service server 10 (S807).

[0108] In this embodiment, shop_id means a store identifier for identifying the store, shop_seat_id means an identifier for the seat to be used or the seat currently being used, and the search in step (S807) may be performed in a database that stores and manages the relevant information.

[0109] The above method may also include a step (S809) of the service server 10 transmitting a light bulb control command to the kiosk 20, a step (S811) of the kiosk 20 transmitting a light bulb ON / OFF control command to the bridge 62, and a step (S813) of the bridge 62 performing light bulb ON / OFF control.

[0110] The method may also include a step of the kiosk 20 transmitting a light bulb brightness control command to the bridge 62 (S815), and the bridge 62 controlling the light bulb brightness (S817).

[0111] The method may also include a step of the kiosk 20 transmitting a light bulb color control command to the bridge 62 (S819), and the bridge 62 controlling the light bulb color (S821).

[0112] In steps (S811, S815, S819), in the case of an integrated kiosk configuration as in FIG. 13 or FIG. 14, the entry / exit kiosk transmits the light bulb control command to the bridge 62, and in the case of a two-way kiosk configuration as in FIG. 12, the exit kiosk transmits the light bulb control command to the bridge 62. The kiosk transmitting the light bulb control command and the bridge do not necessarily have to use the same IP bandwidth. For example, if the IP address of the kiosk is set to 192.168.50.2, the IP address of the bridge can be set to 192.168.50.5 (same up to 192.168.50).

[0113] FIG. 9 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0114] Referring to FIG. 9, a method for remotely managing an unmanned store according to one embodiment of the present invention may include a step (S901) of a user terminal 30 (particularly, a customer terminal) checking the entry status and a ticket, a step (S903) of the user terminal 30 setting ON / OFF, brightness, color, etc., a step (S905) of the user terminal 30 transmitting customer_id, shop_seat_id, and light bulb setting data to the service server 10, a step (S907) of the service server 10 searching for previous setting values, and a step (S909) of searching for bridge and light bulb information controlled by the service server 10.

[0115] In this embodiment, customer_id means a customer identifier for identifying a customer, shop_seat_id means an identifier for the seat to be used or the seat currently being used, and the search in steps (S907, S909) may be performed in a database that stores and manages the relevant information.

[0116] The above method may also include a step (S911) of the service server 10 transmitting a light bulb control command to the kiosk 20, a step (S913) of the kiosk 20 transmitting a light bulb ON / OFF control command to the bridge 62, and a step (S915) of the bridge 62 performing light bulb ON / OFF control.

[0117] The method may also include a step of the kiosk 20 transmitting a light bulb brightness control command to the bridge 62 (S917), and the bridge 62 controlling the light bulb brightness (S919).

[0118] The method may also include a step of the kiosk 20 transmitting a light bulb color control command to the bridge 62 (S921), and the bridge 62 controlling the light bulb color (S923).

[0119] In steps (S913, S917, S921), in the case of an integrated kiosk configuration as in FIG. 13 or FIG. 14, the entry / exit kiosk transmits the light bulb control command to the bridge 62, and in the case of a two-way kiosk configuration as in FIG. 12, the exit kiosk transmits the light bulb control command to the bridge 62. The kiosk transmitting the light bulb control command and the bridge do not necessarily have to use the same IP bandwidth. For example, if the IP address of the kiosk is set to 192.168.50.2, the IP address of the bridge can be set to 192.168.50.5 (same up to 192.168.50).

[0120] The method may also include a step (S925) in which the service server 10 retrieves the current setting value.

[0121] FIG. 10 is a flowchart illustrating an unmanned store remote management method according to an embodiment of the present invention.

[0122] Referring to FIG. 10, an unmanned store remote management method according to one embodiment of the present invention may include a step (S1001) in which an entry kiosk performs entry processing, and a step (S1003) in which it is determined whether the ticket is a time ticket or a period ticket.

[0123] If it is determined that the ticket is a time ticket, the method proceeds to a step (S1005) of determining whether or not the ticket is an outing, and if it is determined that the ticket is not an outing (S1005, N), the method proceeds to a step (S1007) of performing exit processing, and if it is determined that the ticket is an outing (S1005, Y), the method proceeds to a step (S1009) of determining whether or not the ticket is a free outing.

[0124] If it is determined that the outing is free (S1007, Y), the method may proceed to a step of determining whether there is any remaining free time (S1009). If it is determined that there is any remaining free time (S1009, Y), the method may proceed to a step of performing outing processing by subtracting the free time (S1013), and if it is determined that the outing is not free (S1007, N) or if it is determined that there is no remaining free time (S1009, N), the method may proceed to a step of performing outing processing by subtracting the usage time (S1011).

[0125] On the other hand, if it is determined that the pass is a period pass, the method proceeds to a step (S1015) of determining whether or not the pass is an outing, and if it is determined that the pass is not an outing (S1015, N), the method proceeds to a step (S1017) of performing exit processing, and if it is determined that the pass is an outing (S1015, Y), the method proceeds to a step (S1019) of performing exit processing.

[0126] After the leaving process is performed, a step (S1021) may be performed to determine whether the allowed leaving time has been exceeded, and if the allowed leaving time has been exceeded (S1021, Y), the process may proceed to a step (S1017) of performing the leaving process. For example, in the case of a store that uses a period ticket automatic leaving function, the server can perform the automatic leaving process when the allowed leaving time set for the period ticket set for each store has elapsed after the period ticket has been used to leave. At this time, the allowed leaving time may be initialized and calculated each time the user leaves the store.

[0127] 11 to 16 are diagrams for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention.

[0128] FIG. 11 illustrates an embodiment for controlling a door, FIG. 12 illustrates an embodiment for setting up a two-way kiosk, and FIGS. 13 and 14 illustrate an embodiment for setting up an all-in-one kiosk, although the scope of the present invention is not limited to these embodiments.

[0129] 15 and 16 also illustrate one embodiment of kiosks 20, 22, although the scope of the invention is similarly not limited to these embodiments.

[0130] 17 to 22 are diagrams for explaining an unmanned store remote management system linked with a thermal imaging camera according to an embodiment of the present invention.

[0131] 17, there are two ways to enter and exit an unmanned store: by using a kiosk (shown as 1) and by using a QR code (shown as 2). When using a kiosk, the user may log in to the kiosk 20 (S1701), select a voucher (S1703), and then select a seat and enter the store (S1705). On the other hand, when using a QR code (registered trademark), the user may read the QR code (registered trademark) of the user terminal 30 with the QR scanner of the kiosk 20 to perform QR recognition (S1707), and then select a seat and enter the store (S1705).

[0132] Referring to FIG. 18, when a seat is selected and the person enters the room using the kiosk 20 linked to the thermal imaging camera (or heat detector) 70 (S1801), it is determined whether or not the person is a target for heat detection (S1803). If it is determined that the person is a target for heat detection, the thermal imaging camera 70 can be used to check whether or not the person has a fever and whether or not the person is wearing a mask. Here, the determination of whether or not the person is wearing a mask can be made using image recognition technology based on machine learning. Next, the heat detection data is processed (S1807), and if heat detection fails, a notification may be sent to the administrator (S1809). If the result of determining whether or not the person can enter and exit (S1811) indicates that the person is allowed to enter and exit, it may be determined whether or not the person is a target for consent to the electronic entry and exit register (S1813). On the other hand, if it is determined that the person is not a target for heat detection, the process may proceed to step (S1813).

[0133] If it is determined that the user is subject to the electronic recorder consent, the electronic recorder creation consent may be received from the user, and the electronic recorder data may be processed (S1815). If it is not determined that the user is subject to the electronic recorder consent, the process may proceed directly to step (S1815).

[0134] 19, when a seat is selected and entry is performed (S1901), a heat detection process may be performed (S1903) and it may be determined whether or not an electronic entry register is being operated (S1905). If it is determined that an electronic entry register is not being operated, entry (admission) and processing may be performed (S1917).

[0135] If it is determined that an electronic attendance register is operated, it may be determined whether or not the person is a visitor (S1907). If the person is determined to be a visitor, or if it is difficult to distinguish between a member and a visitor, an electronic attendance register creation screen may be displayed (S1911), and electronic attendance register user registration (S1913) and electronic attendance register visit history registration (S1915) may be performed. After step (S1915), the process may proceed to step (S1917).

[0136] If it is determined that the person is a member, it may be determined whether or not the person is registered as an electronic access register user (S1909). If it is determined that the person is not registered, the process may proceed to step (S1911), and if it is determined that the person is registered, the process may proceed to step (S1915).

[0137] For example, a member can register the visit history of the electronic entry list each time he or she enters the facility (including entering after going out) through one user information confirmation and consent procedure during a specified period (e.g., four weeks). In contrast, for users who are not identified as members (e.g., visitors) or when multiple people use one voucher together, such as in a study room, an electronic entry list must be created each time they enter the facility. If a user of an unmanned store refuses to participate in the electronic entry list, the user may not be able to use the unmanned store.

[0138] 20 to 22 show exemplary embodiments of a heat detection operation status inquiry function, an electronic attendance register management function, and a heat detection management function provided by the service server 10. FIG.

[0139] Based on the above-mentioned content regarding the unmanned store, a specific description will be given below of a case in which a store manager or a system administrator remotely manages an unmanned store.

[0140] First, in relation to Figures 2 to 4, the service server 10 has been described above as controlling the door 50 using the Mqtt server 12, smart plug 52, adapter 54, semiconductor relay 56, and deadbolt 58, and a store operator or system administrator can remotely control such a door.

[0141] Specifically, a store operator or a system administrator can control a door located at a desired floor or location of a desired unmanned store through a user terminal 30 that executes the unmanned store operation software or the unmanned store management software. For example, the store operator or the system administrator can select an unmanned store that he or she can control through a user interface provided by the unmanned store operation software or the unmanned store management software. At this time, the software can internally manage the shop_id value that he or she can access for each store owner or manager. In addition, the store operator or the system administrator can select a floor and a location where the door is to be controlled in the unmanned store that he or she has selected. For example, the store operator or the system administrator may select a door located at the entrance of the first floor, a door located at the entrance of the second floor, or a door of a study room on the first floor. That is, when the store operator or the system administrator provides the identifier of the unmanned store where the door to be controlled is located, the identifier for the floor, and the identifier for the location to the service server 10 through the unmanned store operation software or the unmanned store management software, the service server 10 can open and close the door 50 in the manner described above in relation to FIG. 2 to FIG. 4.

[0142] In this manner, a store owner or manager can remotely control the doors of an unmanned store.

[0143] FIG. 23 is a diagram for explaining an unmanned store remote management method according to an embodiment of the present invention.

[0144] Referring to FIG. 23, in a method for remotely managing an unmanned store according to an embodiment of the present invention, a store operator terminal (Admin Web) may transmit a shop_id value capable of identifying the unmanned store selected by the store operator to a service server (Server) in order to turn on / off all light bulbs in the unmanned store selected by the store operator.

[0145] Alternatively, the store operator terminal may transmit a shop_id value capable of identifying the unmanned store selected by the store operator and a bulb_id value capable of identifying the selected bulb to the service server in order to select a light bulb at a specific seat in the unmanned store selected by the store operator and turn on / off the selected light bulb. Alternatively, the store operator terminal may transmit a shop_id value capable of identifying the unmanned store selected by the store operator, a bulb_id value capable of identifying the selected bulb, and a desired color or brightness value to the service server in order to select a light bulb at a specific seat in the unmanned store selected by the store operator and change the color or brightness of the selected bulb.

[0146] The service server may transmit the light bulb API command to the kiosk based on the information received from the store operator terminal. If the unmanned store is an integrated kiosk setup using only one entry / exit kiosk, the light bulb API command is transmitted to one entry / exit kiosk, and if the unmanned store is a two-way kiosk setup using separately configured entry and exit kiosks, the light bulb API command (i.e., light bulb control command) may be transmitted only to the exit kiosk and not to the entry kiosk. The entry / exit kiosk or the exit kiosk that receives the light bulb control command may control the light bulb through the bridge in the manner described above with reference to FIG. 7 to FIG. 9. For this purpose, in an integrated kiosk setup, the entry / exit kiosk and the bridge must be configured in the same bandwidth network via a Wi-Fi router, and in a two-way kiosk setup, the exit kiosk and the bridge must be configured in the same bandwidth network via a Wi-Fi router. Also, if desired, in a two-way kiosk setup, the exit kiosk and bridge may be configured on the same bandwidth network via a Wi-Fi router, while the entry kiosk and bridge may not be configured on different bandwidth networks.

[0147] Alternatively, the store manager terminal may transmit IP information for each bridge that has been added or modified to add or modify bridge information to the service server, transmit a username value corresponding to an identifier of a user who can control the bridge to the service server, or transmit a group_id value for identifying multiple light bulbs that one bridge can control to the service server. Here, username is an identifier of a user who can control the bridge, and when the service server transmits a light bulb control command to the bridge, it may transmit "bridge ip address / api / <username> / lights / <bulb_id> / state" so that the bridge will only give light bulb control commands for usernames registered with the bridge.

[0148] Alternatively, the store manager terminal may transmit a bulb_id value that can identify the bulb for each added or modified seat to the service server in order to add or modify a bulb ID for each seat. Alternatively, the store manager terminal may transmit a desired basic color value or basic brightness value to the service server in order to set a basic color value or basic brightness value of the bulb for each store. The service server that receives the above information from the store manager terminal can change the lighting settings of the unmanned store accordingly.

[0149] In this manner, a store manager can remotely control the lighting in an unmanned store, and the above description is equally applicable to a system administrator.

[0150] Of particular note is that if an unmanned store has a two-way kiosk setup using separately configured entry and exit kiosks, sending the light bulb control command to both the entry and exit kiosks could result in duplicate processing, which could result in errors in the light bulb control of the unmanned store or an unstable implementation of the light bulb control service. Therefore, the light bulb control command is sent only to the exit kiosk, and not to the entry kiosk.

[0151] In addition, in an unmanned store, the entry kiosk is generally installed outside the unmanned store, and the exit kiosk is generally installed inside the unmanned store. However, as described above, in order to control a light bulb through the kiosk and the bridge, the kiosk and the bridge must be configured in a network with the same bandwidth through a Wi-Fi router. Considering such a structure of an unmanned store, the exit kiosk installed inside the unmanned store is physically located closer to the bridge than the entry kiosk installed outside the unmanned store, and the closer the distance between the kiosk and the bridge, the higher the light bulb control command transmission / reception rate is secured when both devices are connected to a network with the same bandwidth, which leads to high functional stability. That is, since the entry kiosk is installed outside the door, the physical distance from the bridge is necessarily far, which weakens the network signal strength, which may reduce the stability of the light bulb control service. For this reason, if an unmanned store is a two-way kiosk setup with separately configured entry and exit kiosks, light bulb control commands may only be transmitted to the exit kiosk and not to the entry kiosk.

[0152] FIG. 24 is a diagram for explaining an unmanned store remote management method according to an embodiment of the present invention.

[0153] Referring to Figure 24, a store manager (Admin Web) can remotely select a kiosk and restart the kiosk (i.e., restart the software running on the kiosk) through a user terminal 30 that runs unmanned store operating software. Specifically, the store manager transmits a shop_id value where the kiosk to be restarted is located, shop_in and shop_out values ​​for distinguishing whether the kiosk is for entry or exit, and a layer_info value indicating the floor information where the kiosk is located to a service server, and the service server transmits a restart command to the kiosk through fcm / socket communication. This allows the unmanned store service software running on the kiosk to be restarted.

[0154] In this manner, the store manager can reboot the kiosk remotely without being present or visiting the unmanned store, and this function can be applied to the system administrator as well. In addition, the kiosk to be rebooted may be a specific kiosk designated (for example, a kiosk for entering the first floor and a kiosk for leaving the third floor of a specific store), or all the kiosks in a specific store may be designated.

[0155] Meanwhile, a system administrator can automatically update multiple kiosks at once or update desired kiosks individually through a user terminal 30 that runs unmanned store management software. Here, updating a kiosk can mean updating the unmanned store software running on the kiosk. Specifically, a system administrator ("My Admin") transmits kiosk information to be updated to the service server 10 in order to remotely start a kiosk update through a user terminal 30 that runs unmanned store management software. The service server 10 may store an update image (or apk file) corresponding to the kiosk model installed in the unmanned store and perform a kiosk update using the update image.

[0156] For this purpose, the kiosk may run launcher software or program, which, when it receives a kiosk update command from a system administrator, may download an update image corresponding to the kiosk model to be updated from a server or storage device in which the update image is stored, and then perform a kiosk update using the downloaded image.

[0157] For example, when a system administrator transmits a kiosk update command to the entry kiosk installed on the first floor and the exit kiosk installed on the second floor of a particular store via the service server 10, the launcher executed on each kiosk downloads an image called in32.apk for the entry kiosk installed on the first floor and an image called out.apk for the exit kiosk installed on the second floor, and then uses each image to perform updates for the entry kiosk installed on the first floor and the exit kiosk installed on the second floor.

[0158] In this manner, a system administrator can remotely update the kiosks.

[0159] 25 to 29 are diagrams for explaining some embodiments of an unmanned store remote management system according to an embodiment of the present invention.

[0160] According to the embodiments of the present invention described above, an unmanned store can be conveniently managed remotely using IoT technology. Specifically, a store operator or a system administrator can remotely transmit data or commands for door control to a service server to cause the service server to open or close the door, remotely transmit data or commands for lighting control to the service server to cause the service server to control the lighting, or remotely transmit data or commands for kiosk reboot or kiosk update to the service server to cause the service server to reboot or update the kiosk. This can improve the convenience of a store operator or a system administrator who remotely manages an unmanned store.

[0161] Although the embodiments of the present invention have been described above with reference to the accompanying drawings, the present invention is not limited to the above-mentioned embodiments, and can be manufactured in various different forms, and a person having ordinary knowledge in the technical field to which the present invention belongs can understand that the present invention can be embodied in other specific forms without changing the technical idea or essential features of the present invention. Therefore, it should be understood that the above-described embodiments are illustrative in all respects and are not restrictive.< / username>

Claims

1. An unmanned store remote management method, comprising: A service server receives a light bulb control request including an unmanned store identifier (shop_id) from a store manager terminal; The service server identifies an unmanned store corresponding to the unmanned store identifier (shop_id); The service server determines whether the identified unmanned store is an integrated kiosk setup using only an entry / exit kiosk that handles all entry, exit, and exit, or a two-way kiosk setup using separately configured entry and exit kiosks; When it is determined that the identified unmanned store is the integrated kiosk setting, the service server transmits a light bulb control command corresponding to the light bulb control request to the entry / exit kiosk; When the identified unmanned store is determined to be a two-way kiosk configuration, the service server transmits the light bulb control command only to the exit kiosk and does not transmit the light bulb control command to the entry kiosk; The entry / exit kiosk or the exit kiosk that has received the light bulb control command transmits the light bulb control command received from the service server to a bridge to control the light bulb; The entry / exit kiosk or the exit kiosk and the bridge are configured with a network of the same bandwidth via a Wi-Fi (registered trademark) router; the step of controlling the light bulb by transmitting the light bulb control command received from the service server to a bridge, When the service server receives the desired color value of the light bulb or the desired brightness value of the light bulb together with the unmanned store identifier (shop_id) from the store manager terminal, the service server controls the color or brightness of the light bulb using the received color value or brightness value; When the service server does not receive the desired color value of the light bulb or the desired brightness value of the light bulb from the store manager terminal, the service server controls the color or brightness of the light bulb using a basic color value of the light bulb preset for each store or a basic brightness value of the light bulb preset for each store; Including, method.

2. The method of claim 1, wherein the light bulb control request includes at least one of a request to turn on / off all light bulbs in an unmanned store, a request to turn on / off only light bulbs in a specific seat, and a request to control the color and brightness of light bulbs in a specific seat.

3. When the light bulb control request is a request to turn on / off only the light bulb of the specific seat, the light bulb control request received by the service server from the store manager terminal further includes a light bulb identifier (bulb_id) of the specific seat, The method of claim 2 , wherein the service server generates the bulb control command based on a bulb identifier (bulb_id) for the particular seat.

4. When the light bulb control request is a request to control the color and brightness of the light bulb of the specific seat, the light bulb control request received by the service server from the store manager terminal further includes a light bulb identifier (bulb_id) of the specific seat, a desired color value, and a desired brightness value, The method of claim 2 , wherein the service server generates the bulb control command based on a bulb identifier (bulb_id) for the particular seat, the desired color value, and a brightness value.

5. The method of claim 1, further comprising the step of transmitting IP information for each bridge that has been added or modified to a service server, transmitting a username value that can identify a bridge to a service server, or transmitting a group_id value for identifying multiple light bulbs that can be controlled by one bridge to the service server, in order for the store operator terminal to add or modify information regarding the bridge.

6. The method of claim 1, further comprising a step of transmitting a bulb identifier (bulb_id) value capable of identifying the bulb for each added or modified seat to the service server in order for the store operator terminal to add or modify the bulb ID for each seat.

7. The method of claim 1 , further comprising the step of transmitting a desired basic color value or basic brightness value to the service server in order for the store manager terminal to set a basic color value or basic brightness value of light bulbs for each store.

8. A computer program product for causing a computer device to carry out the method according to any one of claims 1 to 7.

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