Human rights questionnaire processing device, human rights questionnaire processing method, and program

Abstract

To solve the problem that information for supporting human rights due diligence in an organization could not be conventionally provided.SOLUTION: Information for supporting human rights due diligence in an organization can be provided by a human rights questionnaire processing device 1, which includes an answer management part 114 for storing an answer set including a set of item answers having a risk answer related to risks of two or more respective items related to human rights and an occurrence answer related to occurrences, and including a set of item answers of two or more respective members of the organization; an understanding level acquisition part 131 for acquiring understanding levels related to human rights of the organization by using the risk answers of the two or more respective items of the two or more respective members; an occurrence level acquisition part 132 for acquiring an occurrence level specifying the degree of occurrences of human rights violations in the organization by using the occurrence answers of the two or more respective items of the two or more respective members; and a degree output part 141 for outputting the understanding levels and the occurrence levels.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to a human rights questionnaire processing device that statistically processes responses to a questionnaire about human rights in an organization and outputs the results of the statistical processing. [Background technology]

[0002] Conventionally, there has been an organizational change support system that allows users to flexibly design questionnaire questions according to their organizational issues and organizational development themes (see, for example, Patent Document 1).

[0003] In addition, the importance of human rights due diligence to manage the risk of human rights violations within organizations is beginning to be emphasized. Human rights due diligence can be defined as identifying whether there are any human rights risks or negative impacts on human rights in corporate activities, such as forced labor and harassment, analyzing and evaluating those risks, and formulating and implementing appropriate measures. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-68291 Summary of the Invention [Problem to be solved by the invention]

[0005] However, traditionally, they have not been able to provide adequate information to support human rights due diligence in organizations. [Means for solving the problem]

[0006] The human rights questionnaire processing device of the first invention is a human rights questionnaire processing device comprising: an answer management unit in which an answer set including a set of item answers having risk answers which are answers regarding risk for each of two or more items related to human rights and occurrence answers which are answers regarding occurrence of each of two or more members of an organization is stored; an understanding degree acquisition unit that acquires the organization's understanding of human rights using the risk answers for each of two or more items of two or more members; an occurrence degree acquisition unit that acquires an occurrence degree that specifies the degree of occurrence of human rights violations in the organization using the occurrence answers for each of two or more items of two or more members; and a degree output unit that outputs the understanding degree and the occurrence degree.

[0007] With this configuration, it is possible to provide information from different perspectives, that is, the degree of understanding and the degree of occurrence, in order to support human rights due diligence in an organization, thereby enabling appropriate support for human rights due diligence.

[0008] In addition, compared to the first invention, the human rights questionnaire processing device of the second invention is a human rights questionnaire processing device in which the degree output unit places marks at the positions of points indicated by the degree of understanding and the degree of occurrence on a two-dimensional plane having an axis of degree of understanding and an axis of degree of occurrence.

[0009] With this configuration, information from different perspectives, namely, the degree of understanding and the degree of occurrence, can be output on a two-dimensional plane to support human rights due diligence in an organization.

[0010] In addition, the human rights questionnaire processing device of the third invention is a human rights questionnaire processing device that, compared to the first or second invention, further includes a risk type acquisition unit that acquires a human rights risk type, which is a type of risk to the organization related to human rights, using the degree of understanding and the degree of occurrence, and a type output unit that outputs the human rights risk type.

[0011] With this configuration, it is possible to output human rights risk types using information from different perspectives, namely, the degree of understanding and the degree of occurrence, in order to support human rights due diligence within an organization.

[0012] In addition, compared to the first invention, the human rights questionnaire processing device of the fourth invention is a human rights questionnaire processing device in which the answer set includes human rights due diligence answers, which are one or more answers to questions regarding relief from human rights violations, and the device further comprises an access risk score acquisition unit that uses the human rights due diligence answers of each of two or more members to acquire an access risk score, which is a score regarding relief from the organization's human rights violations, and an access risk score output unit that outputs the access risk score.

[0013] With this configuration, an access risk score can be output to support human rights due diligence within an organization.

[0014] In addition, the human rights questionnaire processing device of the fifth invention is a human rights questionnaire processing device in which the answer set includes psychological safety answers which are one or more answers to questions regarding maintaining the psychological safety of members, and further includes a psychological safety score acquisition unit that uses the psychological safety answers of each of two or more members to acquire a psychological safety score which is a score regarding the ability to maintain the psychological safety of members of the organization, and a psychological safety score output unit that outputs the psychological safety score.

[0015] With this configuration, it is possible to output a psychological safety score to support human rights due diligence within an organization.

[0016] In addition, the human rights questionnaire processing device of the sixth invention is a human rights questionnaire processing device in which the answer set includes unconscious bias answers, which are one or more answers to questions regarding the unconscious bias of members, and further includes an unconscious bias score acquisition unit that uses the unconscious bias answers of each of two or more members to acquire an unconscious bias score, which is a score regarding the unconscious bias of a member of the organization, and an unconscious bias score output unit that outputs the unconscious bias score, in comparison to the first invention.

[0017] With this configuration, it is possible to output an unconscious bias score to support human rights due diligence within an organization.

[0018] In addition, the human rights questionnaire processing device of the seventh invention is a human rights questionnaire processing device according to the first invention, further comprising: an answer management unit storing a set of answers to two or more items for each of two or more members of the organization and for each of two or more classifications; an understanding level acquisition unit acquiring the organization's understanding of human rights for each of the two or more classifications using the risk answers for each of the two or more items in each of the two or more classifications; an occurrence level acquisition unit acquiring the organization's occurrence level regarding human rights for each of the two or more classifications using the occurrence answers for each of the two or more items in each of the two or more classifications; an overall score acquisition unit acquiring an overall score regarding human rights for the organization using the two or more understanding levels acquired by the understanding level acquisition unit and the two or more occurrence levels acquired by the occurrence level acquisition unit; and an overall score output unit outputting the overall score.

[0019] With this configuration, it is possible to output a comprehensive score using information from different perspectives, namely, the degree of understanding and the degree of occurrence, in order to support human rights due diligence within an organization.

[0020] In addition, the human rights questionnaire processing device of the eighth invention is a human rights questionnaire processing device that, with respect to any one of the first to seventh inventions, further comprises a comment management unit in which comment information corresponding to two or more comment conditions related to understanding and occurrence is stored, a comment acquisition unit that acquires comment information corresponding to the comment conditions satisfied by the understanding and occurrence from the comment management unit, and a comment output unit that outputs the comment information.

[0021] With this configuration, it is possible to output comments corresponding to information from different perspectives, that is, the degree of understanding and the degree of occurrence, in order to support human rights due diligence in an organization.

[0022] In addition, the human rights survey processing device of the ninth invention is a human rights survey processing device that, for any one of the fourth to sixth inventions, further comprises a comment management unit in which comment information corresponding to two or more comment conditions relating to information including either an access risk score or a psychological safety score or an unconscious bias score is stored, a comment acquisition unit that acquires from the comment management unit comment information corresponding to a comment condition satisfied by information including either an access risk score or a psychological safety score or an unconscious bias score, and a comment output unit that outputs the comment information.

[0023] With this configuration, a comment corresponding to a comment condition satisfied by information including either an access risk score, a psychological safety score, or an unconscious bias score can be output in order to support human rights due diligence in an organization.

[0024] In addition, the human rights questionnaire processing device of the tenth invention, compared to the first invention, further comprises a member management unit in which member information having one or more member attribute values ​​corresponding to a member identifier is stored for each of two or more members, the answer set corresponds to the member identifier, the understanding level acquisition unit acquires the understanding level using a risk answer corresponding to a member identifier that pairs with one or more member attribute values ​​that match an attribute value condition for the one or more member attribute values, and the occurrence level acquisition unit acquires the occurrence level using an occurrence answer corresponding to a member identifier that pairs with one or more member attribute values ​​that match an attribute value condition for the one or more member attribute values.

[0025] With this configuration, it is possible to output information that differs in terms of the degree of understanding and the degree of occurrence for each condition of the member's attribute value. Effect of the Invention

[0026] The human rights questionnaire processing device according to the present invention can provide information to support human rights due diligence in an organization. [Brief description of the drawings]

[0027] [Figure 1] Conceptual diagram of questionnaire system A in embodiment 1. [Diagram 2] Block diagram of the questionnaire system A [Diagram 3] Block diagram of the human rights questionnaire processing device 1 [Figure 4] A flowchart illustrating an example of the operation of the human rights questionnaire processing device 1. [Diagram 5] A flowchart illustrating an example of the statistical processing [Figure 6] A flowchart for explaining an example of the understanding level acquisition process [Figure 7] A flowchart for explaining an example of the occurrence rate acquisition process [Figure 8] A flowchart for explaining an example of the two-dimensional plane construction process. [Figure 9] A flowchart illustrating an example of the access risk score acquisition process. [Figure 10] A flowchart illustrating an example of the psychological safety score acquisition process. [Figure 11] A flowchart for explaining an example of the unconscious bias core acquisition process [Figure 12] A flowchart illustrating an example of the overall score acquisition process. [Figure 13] A flowchart illustrating an example of the comment acquisition process. [Figure 14] Figure showing the first questionnaire [Figure 15] Figure showing the second questionnaire [Figure 16] A diagram showing the access risk score management table [Figure 17] FIG. 13 shows the first comment management table. [Figure 18] FIG. 2 shows the second comment management table. [Figure 19] FIG. 3 shows the third comment management table. [Figure 20] FIG. 4 shows the fourth comment management table. [Figure 21] A diagram showing the member management table [Figure 22] A diagram showing the response management table [Diagram 23] A chart showing the level of understanding and occurrence management table [Figure 24] A diagram showing an example of the output [Diagram 25] A diagram showing an example of the output [Figure 26] A diagram showing an example of the output [Figure 27] A diagram showing an example of the output [Figure 28] A diagram showing an example of the output [Figure 29] Overview of the computer system [Diagram 30] Block diagram of the computer system DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0028] Hereinafter, an embodiment of a human rights questionnaire processing device and the like will be described with reference to the drawings. Note that components with the same reference numerals in the embodiments operate in the same manner, so that repeated description may be omitted.

[0029] (Embodiment 1) In this embodiment, a human rights questionnaire processing device is described that uses responses to a questionnaire related to human rights in an organization (hereinafter, referred to as a "human rights questionnaire") to output the degree of understanding and the degree of occurrence of human rights in the organization. The degree of understanding and the degree of occurrence will be described later.

[0030] In this embodiment, a human rights questionnaire processing device will be described which places marks at positions of points specified by the degree of understanding and the degree of occurrence on a two-dimensional plane whose axes are the degree of understanding and the degree of occurrence.

[0031] In this embodiment, a human rights questionnaire processing device that obtains and outputs a human rights risk type using the degree of understanding and the degree of occurrence will be described.

[0032] In this embodiment, a human rights questionnaire processing device that outputs an access risk score, which will be described later, using responses to a human rights questionnaire will be described.

[0033] In addition, in this embodiment, a human rights questionnaire processing device that outputs a psychological safety score, which will be described later, using responses to the human rights questionnaire will be described.

[0034] In this embodiment, a human rights questionnaire processing device that uses responses to a human rights questionnaire to output an unconscious bias score, which will be described later, will be described.

[0035] In this embodiment, a human rights questionnaire processing device that uses the responses to the human rights questionnaire to output a total score, which will be described later, will be described.

[0036] In this embodiment, a human rights questionnaire processing device that uses the answers to the human rights questionnaire to output comments according to the degree of understanding, the degree of occurrence, and the like will be described.

[0037] Further, in this embodiment, a human rights questionnaire processing device that outputs information with different perspectives, that is, the degree of understanding and the degree of occurrence, for each condition of the attribute value of the members will be described.

[0038] In this specification, information X being associated with information Y means that information Y can be obtained from information X, or information X can be obtained from information Y, and the method of association is not important. Information X and information Y may be linked, may exist in the same buffer, information X may be included in information Y, or information Y may be included in information X, etc.

[0039] Furthermore, in this specification, selecting or determining information Z means obtaining information Z, obtaining a pointer to information Z, obtaining the ID of information Z, setting a flag for information Z, etc., and is sufficient as long as information Z can be accessed.

[0040] 1 is a conceptual diagram of a questionnaire system A according to the present embodiment. The questionnaire system A comprises a human rights questionnaire processing device 1 and one or more terminal devices 2.

[0041] The human rights questionnaire processing device 1 is a device that uses the responses to the human rights questionnaire to obtain and output the results of statistical processing of the responses to the human rights questionnaire, which is information for supporting human rights due diligence. The results of statistical processing are, for example, the degree of understanding and the degree of occurrence. The human rights questionnaire processing device 1 is usually a server, but may also be a terminal. When the human rights questionnaire processing device 1 is a server, the server may be, for example, a cloud server or an ASP server, but it does not matter. When the human rights questionnaire processing device 1 is a terminal, the terminal may be, for example, a so-called personal computer, smartphone, or tablet terminal, but it does not matter.

[0042] The terminal device 2 is a terminal used by a user. The terminal device 2 may be, for example, a so-called personal computer, a smartphone, or a tablet terminal. The user may be, for example, a member of an organization, or may be another person.

[0043] The term "organization" is broadly defined as meaning, for example, a company, a private business, a local government, a neighborhood association, etc. The term "organization" is, for example, an organization that performs some kind of work. The type of organization is not important.

[0044] A member is a member of an organization. Members of an organization may include not only full-time employees but also contract employees, part-time workers, etc.

[0045] Fig. 2 is a block diagram of the questionnaire system A in this embodiment. Fig. 3 is a block diagram of the human rights questionnaire processing device 1.

[0046] The human rights questionnaire processing device 1 includes a storage unit 11, a receiving unit 12, a processing unit 13, and an output unit 14. The storage unit 11 includes a questionnaire storage unit 111, a comment management unit 112, a member management unit 113, and a response management unit 114. The receiving unit 12 includes an instruction receiving unit 121 and a response receiving unit 122. The processing unit 13 includes an understanding level acquiring unit 131, an occurrence level acquiring unit 132, a risk type acquiring unit 133, a total score acquiring unit 134, an access risk score acquiring unit 135, a psychological safety score acquiring unit 136, an unconscious bias score acquiring unit 137, and a comment acquiring unit 138. The output unit 14 includes a degree output unit 141, a type output unit 142, a total score output unit 143, an access risk score output unit 144, a psychological safety score output unit 145, an unconscious bias score output unit 146, and a comment output unit 147.

[0047] The terminal device 2 includes a terminal storage unit 21, a terminal reception unit 22, a terminal processing unit 23, a terminal transmission unit 24, a terminal reception unit 25, and a terminal output unit . Various types of information are stored in the storage unit 11 constituting the human rights questionnaire processing device 1. The various types of information include, for example, a human rights questionnaire (to be described later), comment information (to be described later), member information (to be described later), a response set (to be described later), a type management table, and a total score correspondence table (to be described later).

[0048] The type management table has two or more types of correspondence information. Type correspondence information is information that specifies the correspondence between type conditions and human rights risk types. Type conditions are information for specifying an organization's human rights risk type. Type conditions are conditions that use the degree of understanding and the degree of occurrence. Human rights risk types are information that identifies the type of human rights risk in an organization. Examples of human rights risk types are "human rights violation risks that are known but cannot be changed," "human rights violation risks that occur because we are not aware of them," and "potentially dangerous human rights violation risks."

[0049] The total score correspondence table is a table that manages total scores corresponding to the level of understanding and the level of occurrence. The total score correspondence table has two or more pieces of total score correspondence information. The total score correspondence information has a vector with elements of each level of understanding of two or more and each level of occurrence of two or more, and a total score.

[0050] The questionnaire storage unit 111 stores a human rights questionnaire (hereinafter referred to as "questionnaire" where appropriate). The questionnaire has two or more items related to human rights. The questionnaire preferably has one or more human rights due diligence questions. The questionnaire preferably has one or more psychological safety questions. The questionnaire preferably has one or more unconscious bias questions.

[0051] The item may be a question. It is preferable that the item is a sentence expressing something related to human rights. It is preferable that each of the two or more items corresponds to a classification identifier. The classification identifier is information that identifies the classification of the item (which may also be called a group, class, etc.). The classification identifier is, for example, an ID or classification name indicating the classification. A classification may also be called an area. For example, for each of two or more items in the questionnaire, a question may be "whether or not you feel that the human rights risk is high" or "the degree to which you feel that the human rights risk is high." A question regarding the level of human rights risk for each item is called a risk question. Also, for example, for each of two or more items in the questionnaire, a question may be "whether or not you have seen, heard, or experienced it in the organization in the past" or "the number of times, frequency, or degree to which you have seen, heard, or experienced it in the organization in the past." A question regarding the occurrence of human rights violations for each item is called an occurrence question. Note that the past in the occurrence question may be a limited period (for example, the past two years).

[0052] It is preferable that, for each of two or more items, comprehension source information corresponding to each of two or more risk answers is managed. The risk answer is an answer to a risk question. It is preferable that, for each of two or more items, occurrence source information corresponding to each of two or more occurrence answers is managed. The occurrence answer is an answer to an occurrence question. It is preferable that, for each of two or more items, two or more risk answers and two or more occurrence answers are, for example, "YES" and "NO". The two or more risk answers are, for example, information specifying three or more degrees (levels), such as "1" to "5", "A", "B", "C", etc. The comprehension source information is, for example, a numerical value corresponding to each of two or more risk answers, and an arithmetic formula using the risk answer as a parameter. The occurrence source information is, for example, a numerical value corresponding to each of two or more occurrence answers, and an arithmetic formula using the occurrence answer as a parameter. It is preferable that the comprehension source information and the occurrence source information are managed for each item and for each answer.

[0053] It is preferable to manage access risk score source information corresponding to two or more human rights due diligence answers, which are possible answers to a human rights due diligence question. The access risk score source information is information that is the source for obtaining an access risk score. The access risk score source information is, for example, a numerical value or an arithmetic formula. The arithmetic formula is an arithmetic formula that uses the human rights due diligence answers as parameters.

[0054] It is preferable to manage psychological safety score raw information corresponding to two or more psychological safety answers, which are possible answers to the psychological safety question. The psychological safety score raw information is information that is the basis for obtaining the psychological safety score. The psychological safety score raw information is, for example, a numerical value or an arithmetic formula. The arithmetic formula is an arithmetic formula that uses the psychological safety answer as a parameter.

[0055] It is preferable that unconscious bias score original information corresponding to two or more unconscious bias answers, which are possible answers to the unconscious bias question, is managed. The unconscious bias score original information is information that is the basis for obtaining the unconscious bias score. The unconscious bias score original information is, for example, a numerical value or an arithmetic expression. The arithmetic expression is an arithmetic expression that uses the unconscious bias answer as a parameter.

[0056] The categories are, for example, "power harassment," "sexual harassment," and "maternity harassment." The items are, for example, "Being scolded in front of everyone for an individual's mistake," "Comments such as 'The atmosphere is brighter when there is a woman around' and 'This job is more suitable for men' are commonly made at the workplace."

[0057] Human rights due diligence questions are questions about remedies for human rights violations. Human rights due diligence questions are questions for obtaining an access risk score. For example, a human rights due diligence question is, "Would you willingly consult with your superior or colleague and ask them to help you think of a solution?"

[0058] Psychological safety questions are questions about maintaining psychological safety for members. Psychological safety questions are questions used to obtain a psychological safety score. For example, a psychological safety question is, "Do you get scolded if you make a mistake in your department?" A high level of psychological safety is when there are no interpersonal risks within the organization and it is shared among members that it is a safe place.

[0059] Unconscious bias questions are questions about the unconscious bias of members. Unconscious bias questions are questions used to obtain an unconscious bias score. For example, an unconscious bias question is, "Do you tend to not doubt what you believe to be true?" Unconscious bias is a "cognitive bias," a concept in psychology, which refers to a biased view of things based on unconscious prejudice and assumptions.

[0060] Two or more pieces of comment information are stored in the comment management unit 112. Each of the two or more pieces of comment information corresponds to a comment condition.

[0061] The comment information is a comment to be notified to the organization (or its members) in response to the human rights status of the organization obtained based on the set of questionnaire responses. The comment is, for example, a text that explains the human rights status of the organization, or a text about a proposal for improving the human rights status of the organization.

[0062] The comment condition is a condition for acquiring comment information. The comment condition is, for example, a condition related to the degree of understanding and the degree of occurrence. The comment condition is, for example, a condition related to the access risk score. The comment condition is, for example, a condition related to the psychological safety score. The comment condition is, for example, a condition related to the unconscious bias score.

[0063] Two or more pieces of member information are stored in the member management unit 113. A member identifier is associated with each of the two or more pieces of member information.

[0064] Member information is information about members of an organization. Member information has one or more member attribute values. Member attribute values ​​are attribute values ​​of members. Member attribute values ​​are, for example, an organization identifier that identifies the organization to which the member belongs, an organization attribute value of the organization to which the member belongs, a department identifier that identifies the department to which the member belongs, and a position identifier that identifies the gender, age, position, etc. Organization attribute values ​​are attribute values ​​of an organization. Organization attribute values ​​are, for example, information that identifies the organization's industry (e.g., "trading company," "bank," "electricity") and the size of the organization (e.g., "large company," "small and medium-sized enterprise").

[0065] A member identifier is information that identifies a member. A member identifier is, for example, a member's ID, email address, telephone number, or a device identifier of a terminal device 2 used by a member. A device identifier is information that identifies a terminal device 2. A terminal identifier is, for example, an IP address or a MAC address of the terminal device 2.

[0066] One or more answer sets are stored in the answer management unit 114. It is preferable that the answer set is associated with an organization identifier. In other words, it is preferable that the answer set is managed for each organization.

[0067] A response set is a set of responses to a questionnaire for two or more members of an organization. A response set includes a set of two or more item responses. Preferably, a response set includes one or more human rights due diligence responses for each of two or more members of an organization. Preferably, a response set includes one or more psychological safety responses for each of two or more members of an organization. Preferably, a response set includes one or more unconscious bias responses for each of two or more members of an organization. Preferably, a response set is a set of responses to two or more items for each of two or more members of an organization and for each of two or more categories.

[0068] An item answer is an answer regarding an item related to human rights. An item answer has a risk answer and an occurrence answer for an item related to human rights. A risk answer corresponds to an item and is an answer regarding the level of risk. A risk answer is an answer to a risk question. An occurrence answer corresponds to an item and is an answer regarding the occurrence of risk. An occurrence answer is an answer to an occurrence question. An item answer is paired with, for example, a member identifier.

[0069] Human rights due diligence answers are answers to questions regarding remedies for human rights violations. Human rights due diligence answers are answers to human rights due diligence questions.

[0070] Psychological safety responses are responses to questions about maintaining psychological safety for members. Psychological safety responses are responses to psychological safety questions.

[0071] Unconscious bias responses are responses to questions about the members' unconscious bias. Unconscious bias responses are responses to unconscious bias questions.

[0072] The receiving unit 12 receives various instructions and information. The receiving unit 12 normally receives various instructions and information from the terminal device 2. The various instructions and information are, for example, a questionnaire transmission instruction, an output instruction, and member responses.

[0073] The instruction receiving unit 121 receives various instructions, such as an instruction to send a questionnaire or an output instruction.

[0074] The survey sending instruction is an instruction to request the sending of a survey. It is preferable that the survey sending instruction includes a member identifier.

[0075] The output instruction is an instruction to output the results of statistical processing of the responses of two or more members of the organization to the questionnaire. The output instruction is usually an instruction to transmit the results of statistical processing to the terminal device 2.

[0076] The statistical processing result includes one or more types of information among the degree of understanding, the degree of occurrence, the human rights risk type, the access risk score, the psychological safety score, the unconscious bias score, the overall score, and the comment information. It is preferable that the statistical processing result includes the degree of understanding and the degree of occurrence. It is preferable that the degree of understanding and the degree of occurrence are information for two or more items.

[0077] The response receiving unit 122 receives various types of information. The response receiving unit 122 normally receives various types of information from the terminal device 2. The various types of information are member responses.

[0078] A member response is a response from one member to a questionnaire. The member response includes two or more item responses. It is preferable that the member response includes one or more human rights due diligence responses, one or more psychological safety responses, and one or more unconscious bias responses.

[0079] The processing unit 13 performs various types of processing, such as processing performed by an understanding level acquisition unit 131, an occurrence level acquisition unit 132, a risk type acquisition unit 133, a total score acquisition unit 134, an access risk score acquisition unit 135, a psychological safety score acquisition unit 136, an unconscious bias score acquisition unit 137, and a comment acquisition unit 138.

[0080] The processing unit 13 obtains a statistical processing result using the member responses to the questionnaire of two or more members.

[0081] The understanding level acquisition unit 131 acquires the organization's understanding of human rights using risk responses for two or more items from two or more members. It is preferable that the understanding level acquisition unit 131 acquires the understanding level for each of two or more categories using risk responses for two or more items in each category.

[0082] The level of understanding of an organization regarding human rights can be said to be the level of understanding of two or more members of the organization regarding human rights. The level of understanding can also be said to be the degree of understanding of the necessity and importance of human rights due diligence.

[0083] It is preferable that the understanding level acquisition unit 131 acquires the understanding level for each of the two or more categories by using the risk responses for each of the two or more items in each category.

[0084] It is preferable that the understanding level acquisition unit 131 acquires the understanding level of one organization for each of two or more categories. The understanding level acquisition unit 131 may acquire the understanding level of each member for each of two or more categories.

[0085] It is preferable that the understanding level acquisition unit 131 acquires the member's understanding level for each item for each of one or more members by using the member's risk response for each of two or more items.

[0086] The understanding level acquisition unit 131 acquires the member's understanding level by performing a predetermined calculation (for example, addition, average calculation, weighted average calculation, or acquisition of a median) using the understanding levels of two or more items.

[0087] The understanding level acquisition unit 131, for example, performs a predetermined calculation (e.g., addition, average calculation, weighted average calculation, acquisition of median) using the understanding levels of two or more members belonging to an organization for each of two or more categories, and acquires the understanding level of the organization.

[0088] When the risk response of an item can be either "YES" or "NO", the understanding level acquisition unit 131 acquires, for example, original understanding level information, which is a numerical value corresponding to the risk response of the item ("YES" or "NO"), from the questionnaire storage unit 111. Such original understanding level information is the understanding level of the item. When the risk response of an item can be either "YES" or "NO", the understanding level acquisition unit 131 acquires, for example, original understanding level information, which is an arithmetic expression corresponding to the risk response of the item ("YES" or "NO"), from the questionnaire storage unit 111, substitutes the risk response ("1" corresponding to YES" or "0" corresponding to NO) into the arithmetic expression, executes the arithmetic expression, and acquires the understanding level of the item. When the risk response of an item can be either "1" to "5", the understanding level acquisition unit 131 acquires, for example, the risk response of the item as it is as the understanding level of the item. If the risk response for an item can be any of "1" to "5", the understanding level acquisition unit 131, for example, acquires the risk response for the item, substitutes the risk response into the understanding level source information, which is an arithmetic formula, executes the arithmetic formula, and acquires the understanding level of the item, which is a numerical value.

[0089] Then, the understanding level acquisition unit 131 performs a predetermined calculation (e.g., addition, calculating the average, calculating the weighted average, obtaining the median) using the four or more numerical values ​​acquired for each of the two or more items for each of the two or more members to acquire the understanding level of the organization.

[0090] The occurrence rate acquisition unit 132 acquires, for each of one or more members, the occurrence rate of each item of the member by using the member's occurrence response for each of two or more items.

[0091] It is preferable that the occurrence rate acquiring unit 132 acquires the occurrence rate for each of the two or more categories by using the occurrence response of each of the two or more items of each category.

[0092] The occurrence degree acquiring unit 132 preferably acquires the occurrence degree of one organization for each of two or more categories. The occurrence degree acquiring unit 132 may acquire the occurrence degree of each member for each of two or more categories.

[0093] The occurrence rate acquisition unit 132 performs a predetermined calculation (for example, addition, average calculation, weighted average calculation, acquisition of a median) using the occurrence rate of each of two or more items to acquire the occurrence rate for each member.

[0094] The occurrence rate acquisition unit 132 performs a predetermined calculation (e.g., addition, average calculation, weighted average calculation, acquisition of median) using the occurrence rate for each of two or more members belonging to an organization, and acquires the occurrence rate for the organization.

[0095] When the occurrence answer of an item can be either "YES" or "NO", the occurrence degree acquisition unit 132 acquires, for example, occurrence degree original information, which is a numerical value corresponding to the occurrence answer of the item ("YES" or "NO"), from the questionnaire storage unit 111. Such occurrence degree original information is the occurrence degree of the item. When the occurrence answer of an item can be either "YES" or "NO", the occurrence degree acquisition unit 132 acquires, for example, occurrence degree original information, which is an arithmetic expression corresponding to the occurrence answer of the item ("YES" or "NO"), from the questionnaire storage unit 111, substitutes the occurrence answer ("1 corresponding to YES" or "0 corresponding to NO") into the arithmetic expression, executes the arithmetic expression, and acquires the occurrence degree of the item. When the occurrence answer of an item can be either "1" to "5", the occurrence degree acquisition unit 132 acquires, for example, the occurrence answer of the item as it is as the occurrence degree of the item. When the occurrence response of an item can be any value from "1" to "5", the occurrence degree acquisition unit 132, for example, acquires the occurrence response of the item, substitutes the occurrence response into the occurrence degree source information, which is an arithmetic formula, executes the arithmetic formula, and acquires the occurrence degree of the item, which is a numerical value.

[0096] Then, the occurrence degree acquisition unit 132 performs a predetermined calculation (e.g., addition, calculation of the average, calculation of the weighted average, acquisition of the median) using the four or more numerical values ​​acquired for each of the two or more items for each of the two or more members, to acquire the occurrence degree of the organization.

[0097] The risk type acquisition unit 133 uses the degree of understanding acquired by the degree of understanding acquisition unit 131 and the degree of occurrence acquired by the occurrence degree acquisition unit 132 to acquire a human rights risk type, which is a type of risk to the organization related to human rights.

[0098] It is preferable that the risk type acquisition unit 133 acquires a human rights risk type, which is a type of organizational risk related to human rights, for each of two or more classifications, using the level of understanding acquired by the level of understanding acquisition unit 131 and the level of occurrence acquired by the level of occurrence acquisition unit 132.

[0099] The risk type acquisition unit 133 determines a type condition in which the degree of understanding and the degree of occurrence match, for example, and acquires a human rights risk type that pairs with the type condition from the type management table of the storage unit 11.

[0100] The overall score acquisition unit 134 acquires an overall score regarding human rights of the organization, using the understanding degrees of each of the two or more categories acquired by the understanding degree acquisition unit 131 and the occurrence degrees of each of the two or more categories acquired by the occurrence degree acquisition unit 132. It is not important how the overall score acquisition unit 134 uses the understanding degrees of two or more and the occurrence degrees of two or more to acquire the overall score.

[0101] The overall score acquiring unit 134 acquires a higher overall score as the level of understanding increases, and an overall score acquiring unit 134 acquires a higher overall score as the level of occurrence decreases.

[0102] The total score acquisition unit 134 acquires the total score by substituting, for example, the understanding level of 2 or more and the occurrence level of 2 or more into a predetermined arithmetic expression. The arithmetic expression is an increasing function with the understanding level as a parameter and a decreasing function with the occurrence level as a parameter.

[0103] The total score acquisition unit 134 acquires, for example, from the total score correspondence table, a total score paired with a vector that is closest to a vector having elements of each understanding level of 2 or more and each occurrence level of 2 or more.

[0104] The access risk score acquisition unit 135 acquires an access risk score using one or more human rights due diligence responses of each of two or more members. The access risk score is a score regarding remedies for violations of human rights of an organization.

[0105] The access risk score acquisition unit 135 acquires, for example, access risk score raw information, which is a numerical value corresponding to each of two or more human rights due diligence responses, from the questionnaire storage unit 111. The access risk score acquisition unit 135 performs a predetermined calculation (for example, addition, average calculation, weighted average calculation, acquisition of a median) using the two or more pieces of access risk score raw information to acquire an access risk score.

[0106] The access risk score acquisition unit 135, for example, calculates the ratio of a specific answer among two or more human rights due diligence answers. Next, the access risk score acquisition unit 135 acquires, for example, an access risk score corresponding to the ratio. In this case, the access risk score acquisition unit 135 refers to a table showing the correspondence between the range of the ratio and the access risk score.

[0107] It should be noted that there is no restriction on how the human rights due diligence response is used when the access risk score acquisition unit 135 acquires the access risk score.

[0108] The psychological safety score acquisition unit 136 acquires a psychological safety score using the psychological safety responses of two or more members. The psychological safety score is a score regarding the ability of the members of an organization to maintain psychological safety.

[0109] The psychological safety score acquisition unit 136 acquires, for example, psychological safety score raw information, which is a numerical value corresponding to each of two or more psychological safety answers, from the questionnaire storage unit 111. The psychological safety score acquisition unit 136 acquires a psychological safety score by performing a predetermined calculation (for example, addition, average calculation, weighted average calculation, acquisition of a median) using, for example, the two or more pieces of psychological safety score raw information.

[0110] The psychological safety score acquisition unit 136, for example, calculates the proportion of each of two or more psychological safety responses that is a specific response. Next, the psychological safety score acquisition unit 136 acquires, for example, a psychological safety score corresponding to the proportion. In this case, the psychological safety score acquisition unit 136 refers to a table showing the correspondence between the range of proportions and the psychological safety score.

[0111] It should be noted that there is no restriction on how the psychological safety answers are used when the psychological safety score acquisition unit 136 acquires the psychological safety score.

[0112] The unconscious bias score acquisition unit 137 acquires an unconscious bias score using the unconscious bias answers of two or more members. The unconscious bias score is a score regarding the unconscious bias of the members of the organization.

[0113] The unconscious bias score acquisition unit 137 acquires, for example, unconscious bias score raw information, which is a numerical value corresponding to each of two or more unconscious bias answers, from the questionnaire storage unit 111. The unconscious bias score acquisition unit 137 performs a predetermined calculation (for example, addition, average calculation, weighted average calculation, acquisition of a median) using the two or more pieces of unconscious bias score raw information to acquire an unconscious bias score.

[0114] The unconscious bias score acquisition unit 137 calculates, for example, the proportion of a specific answer among two or more unconscious bias answers. Next, the unconscious bias score acquisition unit 137 acquires, for example, an unconscious bias score corresponding to the proportion. In this case, the unconscious bias score acquisition unit 137 refers to a table showing the correspondence between the range of the proportion and the unconscious bias score.

[0115] It should be noted that there is no restriction on how the unconscious bias answer is used when the unconscious bias score acquisition unit 137 acquires the unconscious bias score.

[0116] The comment acquisition unit 138 acquires a comment corresponding to the statistical processing result acquired by the processing unit 13 .

[0117] The comment acquiring unit 138 acquires, from the comment management unit 112, comment information corresponding to a comment condition that is satisfied by the understanding level acquired by the understanding level acquiring unit 131 and the occurrence level acquired by the occurrence level acquiring unit 132, for example.

[0118] The comment acquisition unit 138 acquires, for example, for each of two or more categories, comment information from the comment management unit 112 that corresponds to the comment conditions satisfied by the understanding level acquired by the understanding level acquisition unit 131 and the occurrence level acquired by the occurrence level acquisition unit 132.

[0119] The comment acquisition unit 138 acquires, from the comment management unit 112, comment information corresponding to a comment condition satisfied by information including any one of an access risk score, a psychological safety score, or an unconscious bias score, for example.

[0120] The comment acquisition unit 138 acquires, for example, comment information corresponding to the comment condition satisfied by the access risk score acquired by the access risk score acquisition unit 135 from the comment management unit 112.

[0121] The comment acquisition unit 138 acquires, for example, comment information corresponding to the comment condition satisfied by the psychological safety score acquired by the psychological safety score acquisition unit 136 from the comment management unit 112.

[0122] The comment acquisition unit 138 acquires, for example, comment information corresponding to the comment condition satisfied by the unconscious bias score acquired by the unconscious bias score acquisition unit 137 from the comment management unit 112.

[0123] The output unit 14 outputs various kinds of information. Here, output usually means transmission to the terminal device 2, but may also be a concept including display on a display, projection using a projector, printing on a printer, sound output, transmission to other external devices, storage in a recording medium, and delivery of processing results to other processing devices or other programs.

[0124] The degree output unit 141 outputs the degree of understanding acquired by the understanding degree acquisition unit 131 and the degree of occurrence acquired by the occurrence degree acquisition unit 132 .

[0125] The degree output unit 141 places marks at the positions of points indicated by the degree of understanding and the degree of occurrence on a two-dimensional plane having an axis of the degree of understanding and an axis of the degree of occurrence, for example. It is preferable that the degree output unit 141 places marks at the positions of points indicated by the degree of understanding and the degree of occurrence on a two-dimensional plane having an axis of the degree of understanding and an axis of the degree of occurrence for each of two or more categories, for example.

[0126] The mark may be a figure such as a dot, a square, a triangle, or the like, but may also be a character or a character string. The two-dimensional plane is, for example, a coordinate plane in which the horizontal axis of the understanding level and the vertical axis of the occurrence level are orthogonal to each other. The two-dimensional plane is, for example, a coordinate plane in which the vertical axis of the understanding level and the horizontal axis of the occurrence level are orthogonal to each other.

[0127] The type output unit 142 outputs the human rights risk type acquired by the risk type acquisition unit 133. It is preferable that the type output unit 142 outputs the human rights risk type acquired by the risk type acquisition unit 133 for each of two or more categories.

[0128] The total score output unit 143 outputs the total score acquired by the total score acquisition unit 134 .

[0129] The access risk score output unit 144 outputs the access risk score acquired by the access risk score acquisition unit 135 .

[0130] The psychological safety score output unit 145 outputs the psychological safety score acquired by the psychological safety score acquisition unit 136.

[0131] The unconscious bias score output unit 146 outputs the unconscious bias score acquired by the unconscious bias score acquisition unit 137 .

[0132] The comment output unit 147 outputs one or more pieces of comment information acquired by the comment acquisition unit 138 .

[0133] Various types of information are stored in the terminal storage unit 21 constituting the terminal device 2. The various types of information are, for example, a member identifier, an organization identifier that identifies the organization of the member, a member response, and information received by the terminal receiving unit 25.

[0134] The terminal reception unit 22 receives various instructions, information, etc. Here, reception is a concept that includes reception of information input from an input device such as a keyboard, mouse, or touch panel, reception of information transmitted via a wired or wireless communication line, reception of information read from a recording medium such as an optical disk, a magnetic disk, or a semiconductor memory, etc. Various instructions and information, etc., are, for example, a questionnaire transmission instruction, an output instruction, and member responses.

[0135] The means for inputting various instructions and information may be any means, such as a touch panel, a keyboard, a mouse, or a menu screen.

[0136] The various processes performed by the device processing unit 23 are, for example, a process of configuring the information received by the device receiving unit 25 into data to be displayed. The various processes are, for example, a process of configuring the instructions received by the terminal accepting unit 22 into instructions to be transmitted.

[0137] The terminal transmission unit 24 transmits various instructions, information, etc. to the human rights questionnaire processing device 1. The various instructions, information, etc. are, for example, instructions configured by the terminal processing unit 23, instructions and information accepted by the terminal acceptance unit 22, etc. The various instructions, information, etc. are, for example, questionnaire transmission instructions, output instructions, and member responses.

[0138] The terminal receiving unit 25 receives various types of information from the human rights questionnaire processing device 1. The various types of information include, for example, a questionnaire and statistical processing results. The statistical processing results include one or more types of information among the level of understanding, the level of occurrence, the human rights risk type, the access risk score, the psychological safety score, the unconscious bias score, the overall score, and the comment information.

[0139] The terminal output unit 26 acquires various information. The various information is, for example, information accepted by the terminal acceptance unit 22, information received by the terminal reception unit 25, and information configured by the device processing unit 23. The various information is, for example, a questionnaire and statistical processing results.

[0140] Here, output is a concept that includes display on a display, projection using a projector, printing on a printer, sound output, transmission to an external device, storage on a recording medium, and handing over the processing results to other processing devices or other programs, etc.

[0141] The storage unit 11, questionnaire storage unit 111, comment management unit 112, member management unit 113, response management unit 114, and terminal storage unit 21 are preferably non-volatile recording media, but may also be realized as volatile recording media.

[0142] There is no restriction on the process by which information is stored in the storage unit 11, etc. For example, information may be stored in the storage unit 11, etc. via a recording medium, information transmitted via a communication line, etc. may be stored in the storage unit 11, etc., or information inputted via an input device may be stored in the storage unit 11, etc.

[0143] The receiving unit 12, the instruction receiving unit 121, the response receiving unit 122, and the terminal receiving unit 25 are usually realized by wireless or wired communication means, but may also be realized by means for receiving broadcasts.

[0144] The processing unit 13, the understanding level acquisition unit 131, the occurrence level acquisition unit 132, the risk type acquisition unit 133, the overall score acquisition unit 134, the access risk score acquisition unit 135, the psychological safety score acquisition unit 136, the unconscious bias score acquisition unit 137, the comment acquisition unit 138, and the terminal processing unit 23 can usually be realized by a processor, a memory, etc. The processing procedure of the processing unit 13, etc. is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit). The processor is a CPU, MPU, GPU, etc., and the type does not matter.

[0145] The output unit 14, the degree output unit 141, the type output unit 142, the total score output unit 143, the access risk score output unit 144, the psychological safety score output unit 145, the unconscious bias score output unit 146, and the comment output unit 147 are usually realized by wireless or wired communication means, but may be realized by broadcasting means. The output unit 14 may be realized by driver software for an output device such as a display or speaker, or by driver software for an output device and an output device, etc.

[0146] The terminal reception unit 22 can be realized by a device driver for an input means such as a touch panel or a keyboard, or control software for a menu screen.

[0147] The terminal transmitting unit 24 is usually realized by a wireless or wired communication means, but may also be realized by a broadcasting means.

[0148] The terminal output unit 26 may be considered to include, or may not include, an output device such as a display, a speaker, etc. The terminal output unit 26 may be realized by driver software for an output device, or a combination of driver software for an output device and an output device, etc.

[0149] Next, an example of the operation of the human rights questionnaire processing device 1 will be described with reference to the flowchart of FIG.

[0150] (Step S401) The processing unit 13 judges whether or not to send a questionnaire to one or more terminal devices 2. If a questionnaire is to be sent, the process proceeds to step S402, and if not, the process proceeds to step S403. The questionnaire is sent, for example, when the instruction receiving unit 121 receives an instruction to send a questionnaire, when a predetermined time (survey implementation time) arrives, etc.

[0151] (Step S402) The processing unit 13 acquires the questionnaire from the questionnaire storage unit 111. The output unit 14 transmits the questionnaire to one or more terminal devices 2. Return to step S401. Note that the one or more terminal devices 2 are, for example, the terminal device 2 that transmitted the questionnaire transmission instruction and the terminal device 2 that is managed in advance by the human rights questionnaire processing device 1.

[0152] (Step S403) The response receiving unit 122 judges whether or not a member response has been received from the terminal device 2. If a member response has been received, the process proceeds to step S404, and if not, the process proceeds to step S405. The member response here corresponds to a member identifier.

[0153] (Step S404) The processing unit 13 pairs the member response received in step S403 with the member identifier and stores it in the response management unit 114. The process returns to step S401.

[0154] (Step S405) The processing unit 13 judges whether or not to acquire the statistical processing result. If the statistical processing result is to be acquired, the process proceeds to step S406, and if the statistical processing result is not to be acquired, the process returns to step S401. The statistical processing result is acquired, for example, when the instruction receiving unit 121 receives an output instruction, when a predetermined time (statistical processing implementation time) arrives, etc.

[0155] (Step S406) The processing unit 13 performs statistical processing using the corresponding member answers and acquires the statistical processing results. An example of such statistical processing will be described with reference to the flowchart of FIG.

[0156] (Step S407) The comment acquiring unit 138 acquires one or more pieces of comment information using the statistical processing result acquired in step S406. An example of such comment acquiring processing will be described with reference to the flowchart of FIG.

[0157] (Step S408) The output unit 14 transmits the statistical processing result acquired in step S406 to one or more terminal devices 2.

[0158] (Step S409) The comment output unit 147 transmits the comment information acquired in step S407 to one or more terminal devices 2. Return to step S401. The one or more terminal devices 2 are, for example, the terminal device 2 that transmitted the output instruction and the terminal device 2 that is managed in advance by the human rights questionnaire processing device 1.

[0159] In the flowchart of FIG. 4, the process ends when the power is turned off or an interrupt is issued to end the process.

[0160] Next, an example of the statistical processing in step S406 will be described with reference to the flowchart in FIG.

[0161] (Step S501) The processing unit 13 acquires conditions for determining one or more members to be subjected to statistical processing. The conditions are, for example, included in the output instruction or are determined in advance and stored in the storage unit 11. The conditions are, for example, conditions using one or more member attribute values. The one or more member attribute values ​​are, for example, an organization identifier (for example, company name, department name) or an organization attribute value (for example, industry "trading company").

[0162] (Step S502) The processing unit 13 acquires from the response management unit 114 the member responses of two or more members who satisfy the condition acquired in step S501.

[0163] (Step S503) The processing unit 13 assigns 1 to a counter i.

[0164] (Step S504) The processing unit 13 judges whether or not the i-th classification identifier exists. If the i-th classification identifier exists, the process proceeds to step S505, and if not, the process proceeds to step S508. For example, two or more classification identifiers are stored in the storage unit 11 in advance.

[0165] (Step S505) The understanding level acquisition unit 131 acquires the understanding level for the i-th classification, that is, the understanding level for a set of two or more members that satisfy the condition acquired in step S501. An example of such understanding level acquisition processing will be described with reference to the flowchart in FIG.

[0166] (Step S506) The occurrence degree acquisition unit 132 acquires the occurrence degree for a set of two or more members that is the occurrence degree for the i-th class and satisfies the condition acquired in step S501. An example of such occurrence degree acquisition processing will be described with reference to the flowchart in FIG.

[0167] (Step S507) The processing unit 13 increments the counter i by 1. The process returns to step S504.

[0168] (Step S508) The processing unit 13 uses the understanding level and occurrence level acquired for each of one or more categories to construct a two-dimensional plane that clearly indicates the positions of pairs of understanding level and occurrence level plotted for each category. An example of such a two-dimensional plane construction process will be described with reference to the flowchart of FIG. 8.

[0169] (Step S509) The risk type acquisition unit 133 acquires one or more human rights risk types using the understanding level and occurrence level acquired for each of the one or more categories. For example, the risk type acquisition unit 133 acquires a human rights risk type corresponding to the understanding level and occurrence level of each category for each of the one or more categories.

[0170] (Step S510) The access risk score acquisition unit 135 acquires an access risk score. An example of such an access risk score acquisition process will be described with reference to the flowchart of FIG.

[0171] (Step S511) The psychological safety score acquisition unit 136 acquires a psychological safety score. An example of such psychological safety score acquisition processing will be described with reference to the flowchart of FIG.

[0172] (Step S512) The unconscious bias score acquisition unit 137 acquires an unconscious bias score. An example of the unconscious bias score acquisition process will be described with reference to the flowchart of FIG.

[0173] (Step S513) The total score acquisition unit 134 acquires a total score using the acquired statistical processing result. An example of such total score acquisition processing will be described with reference to the flowchart of FIG.

[0174] (Step S514) The processing unit 13 configures a statistical processing result to be output, and returns to the upper processing. Note that there is no restriction on the method of configuring the statistical processing result.

[0175] Next, an example of the understanding level acquisition process in step S505 will be described with reference to the flowchart in FIG.

[0176] (Step S601) The understanding level obtaining unit 131 assigns 1 to a counter i.

[0177] (Step S602) The understanding level acquisition unit 131 judges whether or not the i-th member identifier corresponding to the member answer to be statistically processed exists. If the i-th member identifier exists, the process proceeds to step S603, and if not, the process proceeds to step S610.

[0178] (Step S603) The understanding level obtaining unit 131 assigns 1 to a counter j.

[0179] (Step S604) The understanding level acquiring unit 131 judges whether or not the jth item exists in the classification to be statistically processed. If the jth item exists, the process proceeds to step S605, and if not, the process proceeds to step S608.

[0180] (Step S605) The understanding level obtaining unit 131 obtains the risk response of the i-th member to the j-th item.

[0181] (Step S606) The understanding level obtaining unit 131 obtains the understanding level original information corresponding to the risk answer obtained in step S605.

[0182] (Step S607) The understanding level obtaining unit 131 increments the counter j by 1. The process returns to step S604.

[0183] (Step S608) The understanding level obtaining unit 131 obtains the understanding level of the i-th member by using the two or more pieces of understanding level raw information obtained in step S606.

[0184] (Step S609) The understanding level obtaining unit 131 increments the counter i by 1. The process returns to step S602.

[0185] (Step S610) The understanding level acquisition unit 131 acquires the understanding level of the organization to which the two or more members belong, using the understanding level of each of the two or more members acquired in step S608, and temporarily stores the understanding level in a buffer not shown in the figure, pairing it with the target classification identifier.

[0186] The understanding level acquisition unit 131 acquires, for example, a representative value (for example, an average value, a weighted average value, or a median value) of the understanding levels of two or more members. The process returns to the upper level process. The representative value is the understanding level of the organization. The organization in this case may be a virtual organization. If the representative value is a weighted average value, the understanding level acquisition unit 131 acquires the understanding level of the organization by, for example, weighting the understanding level corresponding to the attribute value of a member with a higher position more heavily, or by weighting the understanding level corresponding to the attribute value of a member with an older age more heavily.

[0187] Next, an example of the occurrence rate acquisition process in step S506 will be described with reference to the flowchart in FIG.

[0188] (Step S701) The occurrence rate obtaining unit 132 assigns 1 to a counter i.

[0189] (Step S702) The occurrence rate acquisition unit 132 judges whether or not the i-th member identifier corresponding to the member answer to be statistically processed exists. If the i-th member identifier exists, the process proceeds to step S703, and if not, the process proceeds to step S710.

[0190] (Step S703) The occurrence rate obtaining unit 132 assigns 1 to a counter j.

[0191] (Step S704) The occurrence acquisition unit 132 judges whether or not the jth item exists in the classification to be statistically processed. If the jth item exists, the process proceeds to step S705, and if not, the process proceeds to step S708.

[0192] (Step S705) The occurrence rate acquiring unit 132 acquires the occurrence response of the i-th member to the j-th item.

[0193] (Step S706) The occurrence rate obtaining unit 132 obtains occurrence rate original information corresponding to the occurrence response obtained in step S705.

[0194] (Step S707) The occurrence rate obtaining unit 132 increments the counter j by 1. The process returns to step S704.

[0195] (Step S708) The occurrence degree obtaining unit 132 obtains the occurrence degree of the i-th member by using two or more pieces of occurrence degree raw information obtained in step S706.

[0196] (Step S709) The occurrence rate obtaining unit 132 increments the counter i by 1. The process returns to step S702.

[0197] (Step S710) The occurrence degree acquisition unit 132 acquires the occurrence degree of the organization to which the two or more members belong, using the occurrence degree of each of the two or more members acquired in step S708, and temporarily stores the occurrence degree in a buffer not shown in the figure, pairing it with the target classification identifier.

[0198] The occurrence degree acquisition unit 132 acquires, for example, a representative value (for example, an average value, a weighted average value, or a median value) of the occurrence degree of each of two or more members. It then returns to the upper level process. The representative value is the occurrence degree of the organization. The organization here may be a virtual organization. If the representative value is a weighted average value, the occurrence degree acquisition unit 132 acquires the occurrence degree of the organization by, for example, decreasing the weight for the occurrence degree corresponding to the member attribute value of a higher position, or by decreasing the weight for the occurrence degree corresponding to the member attribute value of a higher age.

[0199] Next, an example of the two-dimensional plane construction process in step S508 will be described with reference to the flowchart in FIG.

[0200] (Step S801) The processing unit 13 obtains a two-dimensional plane. In this two-dimensional plane, the axis of understanding and the axis of occurrence are perpendicular to each other, and no marks are plotted.

[0201] (Step S802) The processing unit 13 assigns 1 to a counter i.

[0202] (Step S803) The processing unit 13 judges whether or not the i-th class exists. If the i-th class exists, the process proceeds to step S804, and if not, the process returns to the upper process.

[0203] (Step S804) The processing unit 13 acquires the classification identifier of the i-th classification.

[0204] (Step S805) The processing unit 13 acquires (occurrence level, understanding level) paired with the i-th classification identifier from a buffer (not shown).

[0205] (Step S806) The processing unit 13 places a mark corresponding to the i-th classification at a position on the two-dimensional plane that is specified by the (occurrence level, understanding level) acquired in step S805. The processing unit 13 also places a classification identifier near the mark. Note that the position at which the classification identifier is placed is not important.

[0206] (Step S807) The processing unit 13 increments the counter i by 1. The process returns to step S803.

[0207] Next, an example of the access risk score acquisition process in step S510 will be described with reference to the flowchart in FIG.

[0208] (Step S901) The access risk score obtaining unit 135 assigns 1 to a counter i.

[0209] (Step S902) The access risk score acquisition unit 135 judges whether or not the i-th member identifier of the target member exists. If the i-th member identifier exists, the process proceeds to step S903, and if not, the process proceeds to step S911.

[0210] (Step S903) The access risk score acquisition unit 135 acquires from the response management unit 114 one or more human rights due diligence responses paired with the i-th member identifier.

[0211] (Step S904) The access risk score obtaining unit 135 assigns 1 to a counter j.

[0212] (Step S905) The access risk score acquisition unit 135 judges whether or not a score condition that is the jth condition of the access risk score exists in the storage unit 11. If the jth score condition exists, the process proceeds to step S906, and if not, the process proceeds to step S910.

[0213] (Step S906) The access risk score acquisition unit 135 judges whether or not the one or more human rights due diligence answers acquired in step S903 satisfy the j-th score condition. If the j-th score condition is satisfied, the process proceeds to step S907. If not, the process proceeds to step S909.

[0214] (Step S907) The access risk score acquisition unit 135 acquires an access risk score paired with the j-th score condition from the storage unit 11, and temporarily stores the access risk score in association with the i-th member identifier.

[0215] (Step S908) The access risk score acquiring unit 135 increments the counter i by 1. The process returns to step S902.

[0216] (Step S909) The access risk score acquiring unit 135 increments the counter j by 1. The process returns to step S905.

[0217] (Step S910) The access risk score acquisition unit 135 acquires a default access risk score from the storage unit 11, and temporarily stores the access risk score in association with the i-th member identifier.

[0218] (Step S911) The access risk score acquisition unit 135 acquires the access risk score of the organization using the access risk scores paired with each of the two or more member identifiers. Return to the upper process. Note that the access risk score acquisition unit 135 acquires the access risk score of the organization, which is, for example, a representative value (for example, an average value, a weighted average value, a median value) of the access risk scores paired with each of the two or more member identifiers.

[0219] Next, an example of the psychological safety score acquisition process in step S511 will be described with reference to the flowchart in FIG.

[0220] (Step S1001) The psychological safety score acquisition unit 136 assigns 1 to a counter i.

[0221] (Step S1002) The psychological safety score acquisition unit 136 determines whether or not the i-th member identifier exists. If the i-th member identifier exists, the process proceeds to step S1003, and if not, the process proceeds to step S1006.

[0222] (Step S1003) The psychological safety score acquisition unit 136 acquires one or more psychological safety answers paired with the i-th member identifier.

[0223] (Step S1004) The psychological safety score acquisition unit 136 acquires the psychological safety score of the i-th member by using the one or more psychological safety answers acquired in step S1003.

[0224] (Step S1005) The psychological safety score acquisition unit 136 increments the counter i by 1. The process returns to step S1002.

[0225] (Step S1006) The psychological safety score acquisition unit 136 acquires the psychological safety score of the organization using the psychological safety score of 2 or more acquired in step S1004. The process returns to the upper level process. Note that the psychological safety score acquisition unit 136 acquires, for example, the psychological safety score of the organization, which is a representative value (for example, average value, weighted average value, median value) of the psychological safety scores of 2 or more.

[0226] Next, an example of the unconscious bias core acquisition process in step S512 will be described with reference to the flowchart of FIG.

[0227] (Step S1101) The unconscious bias score acquiring unit 137 assigns 1 to a counter i.

[0228] (Step S1102) The unconscious bias score acquisition unit 137 judges whether or not the i-th member identifier exists. If the i-th member identifier exists, the process proceeds to step S1103, and if not, the process proceeds to step S1106.

[0229] (Step S1103) The unconscious bias score acquiring unit 137 acquires one or more unconscious bias answers paired with the i-th member identifier.

[0230] (Step S1104) The unconscious bias score acquisition unit 137 acquires the unconscious bias score of the i-th member by using the one or more unconscious bias answers acquired in step S1103.

[0231] (Step S1105) The unconscious bias score acquiring unit 137 increments the counter i by 1. The process returns to step S1102.

[0232] (Step S1106) The unconscious bias score acquisition unit 137 acquires an unconscious bias score of the organization using the unconscious bias score of 2 or more acquired in step S1104. The process returns to the upper level process. Note that the unconscious bias score acquisition unit 137 acquires an unconscious bias score of the organization that is, for example, a representative value (for example, an average value, a weighted average value, or a median value) of the unconscious bias scores of 2 or more.

[0233] Next, an example of the total score acquisition process in step S513 will be described with reference to the flowchart in FIG.

[0234] (Step S1201) The overall score acquisition unit 134 acquires two or more statistical processing results used to acquire the overall score. Such statistical processing results are overall score source information. The two or more pieces of overall score source information are predetermined. The overall score source information is, for example, one or more types of information among the level of understanding of one or more categories, the occurrence rate of one or more categories, an access risk score, a psychological safety score, and an unconscious bias score.

[0235] (Step S1202) The total score acquisition unit 134 acquires a total score using two or more pieces of total score source information acquired in step S1201. Then, the process returns to the upper level process.

[0236] The total score acquisition unit 134, for example, substitutes each of two or more pieces of total score original information into an arithmetic expression, executes the arithmetic expression, and acquires a total score. The total score acquisition unit 134, for example, constructs a vector having two or more pieces of total score original information as elements, and acquires a total score paired with a vector most similar to the vector from a correspondence table. Such a correspondence table has two or more pieces of correspondence information having a vector having two or more pieces of total score original information as elements, and a total score.

[0237] Next, an example of the comment acquisition process in step S407 will be described with reference to the flowchart in FIG.

[0238] (Step S1301) The comment acquiring unit 138 assigns 1 to a counter i.

[0239] (Step S1302) The comment acquiring unit 138 judges whether or not the i-th classification identifier exists. If the i-th classification identifier exists, the process proceeds to step S1303, and if not, the process proceeds to step S1306.

[0240] (Step S1303) The comment acquiring unit 138 acquires the understanding level and occurrence level paired with the i-th classification identifier. The understanding level and occurrence level are the understanding level and occurrence level of the target organization.

[0241] (Step S1304) The comment acquisition unit 138 acquires one or more pieces of comment information corresponding to the understanding level and occurrence level acquired in step S1303 from the comment management unit 112, and temporarily stores the one or more pieces of comment information in pairs with the i-th classification identifier.

[0242] (Step S1305) The comment acquiring unit 138 increments the counter i by 1. The process returns to step S1302.

[0243] (Step S1306) The comment acquiring unit 138 reads out the acquired access risk score of the organization.

[0244] (Step S1307) The comment acquiring unit 138 acquires one or more pieces of comment information corresponding to the access risk score acquired in step S1306 from the comment managing unit 112, and temporarily stores the pieces of comment information.

[0245] (Step S1308) The comment acquisition unit 138 reads out the acquired psychological safety score of the organization.

[0246] (Step S1309) The comment acquisition unit 138 acquires one or more pieces of comment information corresponding to the psychological safety score acquired in step S1308 from the comment management unit 112, and temporarily stores the pieces of comment information.

[0247] (Step S1310) The comment acquiring unit 138 reads out the acquired unconscious bias score of the organization.

[0248] (Step S1311) The comment acquiring unit 138 acquires one or more pieces of comment information corresponding to the unconscious bias score acquired in step S1310 from the comment managing unit 112, and temporarily stores the pieces of comment information.

[0249] The specific operation of the questionnaire system A in this embodiment will be described below. A conceptual diagram of the questionnaire system A is shown in FIG.

[0250] The questionnaire storage unit 111 of the human rights questionnaire processing device 1 stores the first questionnaire shown in FIG. 14. The first questionnaire has two or more items related to human rights. Each of the two or more items corresponds to a category. The first questionnaire has a "risk question" and an "occurrence question" corresponding to each of the two or more items. The "risk question" is a question that asks whether or not you feel that there is a high human rights risk for each item, and asks "yes" or "no." The "occurrence question" is a question that asks whether or not you have seen, heard, or experienced something in the company in the past, and asks "yes" or "no." The first questionnaire (FIG. 14) has a "categorization identifier," "category," "item ID," and "item." Here, two or more items correspond to each of the two or more categories.

[0251] In FIG. 14, score information is managed in association with the first questionnaire. Score information 1401 (for example, P111, P112) is information that is the basis for acquiring the degree of understanding. The column of "P111" is score information that is selected when the answer to the "risk question" is "yes (for example, "1")", and the column of "P112" is score information that is selected when the answer to the "risk question" is "no (for example, "0")". Score information 1402 is information that is the basis for acquiring the degree of occurrence. The column of "Q111" is score information that is selected when the answer to the "occurrence question" is "yes (for example, "1")", and the column of "Q112" is score information that is selected when the answer to the "occurrence question" is "no (for example, "0")". P111, P112, Q111, etc. are usually numerical values.

[0252] The questionnaire storage unit 111 stores the second questionnaire shown in FIG. 15. The second questionnaire is based on the question, "If you are treated unfairly in your current work environment (particularly in your department), what action do you think you can take (multiple answers allowed)?" and has a human rights due diligence question 1501, a psychological safety question 1502, and an unconscious bias question 1503. Each of the human rights due diligence question 1501, the psychological safety question 1502, and the unconscious bias question 1503 has multiple questions, and the members decide to answer either "YES (select)" or "NO (do not select)" for each question. Here, the human rights due diligence question 1501 is classified as category 1, the psychological safety question 1502 is classified as category 2, and the unconscious bias question 1503 is classified as category 3.

[0253] The storage unit 11 stores an access risk score management table shown in FIG. 16. The access risk score management table is a table for determining an access risk score corresponding to an answer to the human rights due diligence question 1501. The access risk score management table has two or more records having an "ID", an "answer pattern", and an "access risk score". The "answer pattern" is information for specifying the answer pattern of each question in the human rights due diligence question 1501. "1" in the "answer pattern" vector indicates that the question of the element number has been selected, "0" indicates that the question of the element number has not been selected, and "?" indicates that the question of the element number matches whether it has been selected or not. The answer pattern (1,?,?,?,?,?,0,...) of "ID=1" matches the case where the first question from the top is selected and the sixth question is not selected among the questions in the human rights due diligence question 1501 in FIG. 15. Also, in the access risk score management table, it is assumed that the answers are checked in order starting from "ID=1" to see if they match the answer pattern, and the access risk scores of the members are determined.

[0254] The comment management unit 112 stores a first comment management table shown in FIG. 17. The first comment management table is a table that manages comment information according to the level of understanding and the level of occurrence. The first comment management table has two or more records having an "ID", "human rights risk type", "comment information (recommendation)", and "condition". The "human rights risk type" is determined using the level of understanding and the level of occurrence. In other words, the "condition" is a condition that uses the level of understanding and the level of occurrence. The x in the "condition" is the level of occurrence, and the y is the level of understanding.

[0255] The comment management unit 112 stores a second comment management table shown in FIG. 18, a third comment management table shown in FIG. 19, and a fourth comment management table shown in FIG.

[0256] The second comment management table is a table that manages comment information according to the access risk score. The second comment management table has two or more records that have "5-point rating," "Access risk score," "Comment (overall rating)," and "Comment (Risk of further reducing / ignoring risk)." "Access risk score" is information that specifies the range of the access risk score. For example, the access risk score "Range 11" is an organization's access risk score that is equal to or greater than the first threshold. Note that ranges 11, 12, 13, 14, and 15 do not have overlapping ranges.

[0257] The third comment management table is a table that manages comment information according to psychological safety scores. The third comment management table has two or more records that have "5-point rating," "psychological safety score," "comment (overall assessment)," and "comment (risk of further reducing / ignoring risk)." "Psychological safety score" is information that specifies the range of the psychological safety score. Psychological safety score "range 21," for example, is when the organization's psychological safety score is equal to or greater than the second threshold. Note that ranges 21, 22, 23, 24, and 25 do not have overlapping ranges.

[0258] The fourth comment management table is a table that manages comment information according to the unconscious bias score. The fourth comment management table has two or more records that have "5-point rating," "Unconscious bias score," "Comment (overall assessment)," and "Comment (risk of further reducing / ignoring risk)." The "Unconscious bias score" is information that specifies the range of the unconscious bias score. For example, the unconscious bias score "Range 31" is when the unconscious bias score of an organization is equal to or greater than the third threshold. Note that ranges 31, 32, 33, 34, and 35 do not have overlapping ranges.

[0259] The member management unit 113 stores a member management table shown in FIG. 21. The member management table is a table for managing information about members. The member management table shown in FIG. 19 is a management table for members (members of the organization of "C1") corresponding to organization identifier "C1". In FIG. 19, the member management table manages two or more records having "member identifier", "gender", "department identifier", and "department name". Note that "gender", "department identifier", and "department name" are examples of member attribute values. Note that it is preferable that the member management unit 113 also stores member management tables of other organizations.

[0260] The answer management unit 114 stores an answer management table shown in FIG. 22. The answer management table is a table that manages member answers of two or more members. The answer management table has two or more records having a "member identifier," "risk answer / occurrence answer," "human rights due diligence answer," "psychological safety answer," and "unconscious bias answer." The "risk answer / occurrence answer" is a risk answer and an occurrence answer for each item of each classification such as classification A, classification B, etc. The "human rights due diligence answer" is an answer to each of two or more questions belonging to classification 1. The "psychological safety answer" is an answer to each of two or more questions belonging to classification 2. The "unconscious bias answer" is an answer to each of two or more questions belonging to classification 3.

[0261] The classification identifiers "Classification A", "Classification B", etc. are classification identifiers corresponding to the first questionnaire (Figure 14) and are classifications for which understanding and occurrence are to be obtained. The classification identifiers "Classification 1", "Classification 2", and "Classification 3" are classification identifiers corresponding to the second questionnaire (Figure 15). "Classification 1" is the answer to human rights due diligence question 1501. "Classification 2" is the answer to psychological safety question 1502, and "Classification 3" is the answer to unconscious bias question 1503. "11" in "Classification 1" is the answer to the first question of 1501 in Figure 15, and "12" is the answer to the second question of 1501.

[0262] The member responses in the response management table are stored as follows: Two or more members respond to a questionnaire (FIGS. 14 and 15) having two or more questions that is received from the human rights questionnaire processing device 1 and displayed on the terminal device 2, and the member responses, which are a collection of the responses, are sent from the terminal device 2 to the human rights questionnaire processing device 1. The response receiving unit 122 of the human rights questionnaire processing device 1 then receives the member responses paired with two or more member identifiers, and the processing unit 13 stores the member responses in the response management table in pairs with the member identifiers.

[0263] In the above situation, assume that a user U, who is the representative of the management department of organization "C1," inputs an output command "<organization identifier> C1" to the terminal device 2 to obtain information on the human rights status of employees in his / her company. The terminal device 2 then accepts the output command and transmits it to the human rights questionnaire processing device 1.

[0264] Next, the instruction receiving unit 121 of the human rights questionnaire processing device 1 receives the output instruction "<organization identifier>C1".

[0265] Next, the processing unit 13 obtains the results of statistical processing on the responses of two or more members of organization "C1" as follows.

[0266] That is, the processing unit 13 obtains the condition "organization identifier=C1" for determining one or more members to be the subject of statistical processing from the received output instruction. The processing unit 13 obtains all records in the response management table (FIG. 22) which are the member responses of two or more members that satisfy "organization identifier=C1".

[0267] Next, the understanding level acquisition unit 131, following the operation of the flowchart in FIG. 6, acquires points (e.g., "P111", "P122", etc., which are also understanding level source information) corresponding to risk answers to two or more risk questions of each member's answer, which is "whether or not you feel that the human rights risk is high", for each classification such as classifications "A", "B", ..., "G", etc., from the score information in FIG. 14, and calculates the understanding level of each member by adding up the two or more points. Next, the understanding level acquisition unit 131 calculates the understanding level of organization "C1", which is a representative value (here, an average value) of the understanding levels of two or more members for each classification. It is assumed that the understanding level acquisition unit 131 acquires an understanding level of "65" for classification "A" and an understanding level of "77" for classification "B", etc.

[0268] Next, the occurrence degree acquisition unit 132, following the operation of the flowchart in FIG. 7, acquires points (e.g., "Q111", "Q122", etc., which are also occurrence degree source information) corresponding to the occurrence answer of each member to the occurrence question of "whether or not you have seen, heard, or experienced it in the company in the past" for each classification such as classifications "A", "B", "G", etc., from the score information in FIG. 14, and calculates the occurrence degree of each member by adding up the points. Next, the occurrence degree acquisition unit 132 calculates the occurrence degree of organization "C1", which is a representative value (here, the average value) of the occurrence degrees of two or more members for each classification. It is assumed that the occurrence degree acquisition unit 132 acquires the occurrence degree of "30" for classification "A" and the occurrence degree of "20" for classification "B", etc.

[0269] As a result of the above, an understanding level / occurrence level management table (FIG. 23) for managing the understanding level and occurrence level of the organization “C1” is obtained. Next, the degree output unit 141 transmits the understanding level / occurrence level management table of FIG.

[0270] Next, the processing unit 13 uses the understanding level and occurrence level obtained for each classification to construct a two-dimensional plane that clearly shows the positions of the pairs of understanding level and occurrence level plotted for each classification, in accordance with the operations of the flowchart in Figure 8.

[0271] Next, the degree output unit 141 transmits the two-dimensional plane to the terminal device 2 of the user U.

[0272] The terminal device 2 receives and outputs the understanding level / occurrence level management table and the two-dimensional plane. Examples of such output are shown in Fig. 23 and Fig. 24. The two-dimensional plane in Fig. 24 is a two-dimensional plane with the occurrence level (10) and the understanding level (73) as the origins, for example. The units of occurrence level and understanding level are "%" here.

[0273] Next, the risk type acquisition unit 133 determines a type for each quadrant on the two-dimensional plane in Fig. 24 for each classification of the understanding level and occurrence level. That is, the risk type acquisition unit 133 acquires a human rights risk type that is paired with a matching condition for each classification using the conditions in Fig. 17. As a result, the risk type acquisition unit 133 determines that classifications "B", "F", and "E" correspond to human rights risk type 1 (2501 in Fig. 25), classification "A" corresponds to human rights risk type 2 (2502 in Fig. 25), classification "C" corresponds to human rights risk type 3 (2503 in Fig. 25), and other classifications correspond to human rights risk type 4 (good type).

[0274] Next, the comment acquisition unit 138 acquires comments corresponding to each human rights risk type from the table in Fig. 17. Then, the comment acquisition unit 138 composes information to be output. Next, the type output unit 142 outputs the information composed by the comment acquisition unit 138.

[0275] Next, the terminal device 2 of the user U receives and outputs the information. An example of such output is shown in Fig. 25. In Fig. 25, each human rights risk type has a corresponding classification and comment information (response).

[0276] Next, the access risk score acquisition unit 135 acquires the access risk score of organization "C1" according to the flowchart in Fig. 9. That is, the access risk score acquisition unit 135 uses the human rights due diligence answers included in each member answer of organization "C1" to refer to the table in Fig. 16, and acquires the access risk score paired with the answer pattern matching each member answer from the table in Fig. 16. Next, it is assumed that the access risk score acquisition unit 135 calculates a representative value (here, an average value) "19" of the access risk scores of two or more members.

[0277] Next, the psychological safety score acquisition unit 136 acquires the psychological safety score of organization "C1" according to the flowchart in Fig. 10. That is, the psychological safety score acquisition unit 136 acquires the psychological safety score of each member of organization "C1" using the psychological safety answers included in the answers of each member of organization "C1". Next, it is assumed that the psychological safety score acquisition unit 136 calculates a representative value (here, the average value) of the scores of two or more members, "36".

[0278] Next, the unconscious bias score acquisition unit 137 acquires the unconscious bias score of the organization "C1" according to the flowchart of Fig. 11. That is, the unconscious bias score acquisition unit 137 acquires the unconscious bias score of each member of the organization "C1" using the unconscious bias answer included in each member's answer. Next, the unconscious bias score acquisition unit 137 calculates a representative value (here, the average value) "53" of the unconscious bias scores of two or more members.

[0279] Next, the comment acquisition unit 138 acquires the 5-point rating "B" corresponding to the access risk score "19" of the organization "C1" and the "Comment (overall rating)" and "Comment (risk of further reducing / ignoring risk)" from the table in FIG. 18.

[0280] In addition, the comment acquisition unit 138 acquires the 5-point rating "C" corresponding to the psychological safety score "36" of organization "C1" and the "Comment (overall assessment)" and "Comment (Risk due to further reducing / ignoring risk)" from the table in Figure 19.

[0281] In addition, the comment acquisition unit 138 acquires the 5-point rating "D" corresponding to the unconscious bias score "53" of organization "C1" and the "Comment (overall assessment)" and "Comment (Risk of further reducing / ignoring risk)" from the table in FIG. 20.

[0282] Next, the access risk score output unit 144 etc. transmit the access risk score etc. of Fig. 26 to the terminal device 2 of user U. In addition, the psychological safety score output unit 145 etc. transmit the psychological safety score etc. of Fig. 27 to the terminal device 2 of user U. In addition, the unconscious bias score output unit 146 etc. transmit the unconscious bias score etc. of Fig. 28 to the terminal device 2 of user U.

[0283] The total score acquisition unit 134 also uses at least the understanding level and occurrence level of the organization “C1” to acquire a total score that is larger as the understanding level is higher and smaller as the occurrence level is higher. Next, the total score output unit 143 transmits the total score to the terminal device 2.

[0284] Next, the terminal device 2 receives and outputs the tables of FIGS. 26, 27, and 28 and the total score.

[0285] As described above, according to this embodiment, it is possible to provide a human rights questionnaire processing device 1 that can appropriately support human rights due diligence.

[0286] In other words, according to this embodiment, it is possible to provide information from different perspectives, that is, the degree of understanding and the degree of occurrence, in order to support human rights due diligence in an organization.

[0287] Furthermore, according to this embodiment, information from different perspectives, that is, the degree of understanding and the degree of occurrence, can be output on a two-dimensional plane in order to support human rights due diligence in an organization.

[0288] Furthermore, according to this embodiment, it is possible to output a human rights risk type using information from different perspectives, namely, the degree of understanding and the degree of occurrence, in order to support human rights due diligence in an organization.

[0289] Moreover, according to this embodiment, an access risk score can be output to support human rights due diligence in an organization.

[0290] Furthermore, according to this embodiment, a psychological safety score can be output to support human rights due diligence in an organization.

[0291] Moreover, according to this embodiment, it is possible to output an unconscious bias score to support human rights due diligence in an organization.

[0292] Furthermore, according to this embodiment, a total score can be output using information from different perspectives, that is, the degree of understanding and the degree of occurrence, in order to support human rights due diligence in an organization.

[0293] Furthermore, according to this embodiment, comments corresponding to information from different perspectives, that is, the degree of understanding and the degree of occurrence, can be output in order to support human rights due diligence in an organization.

[0294] Furthermore, according to this embodiment, a comment corresponding to a comment condition satisfied by information including either an access risk score, a psychological safety score, or an unconscious bias score can be output in order to support human rights due diligence in an organization.

[0295] The processing in this embodiment may be realized by software. This software may be distributed by software download or the like. This software may be recorded on a recording medium such as a CD-ROM and distributed. This also applies to other embodiments in this specification. The software for realizing the human rights questionnaire processing device 1 in this embodiment is the following program. That is, this program is a program for making a computer that includes a set of item answers having risk answers, which are answers regarding risks to two or more items related to human rights, and occurrence answers, which are answers regarding occurrence, and that can access an answer management unit in which an answer set including a set of item answers of two or more members of an organization is stored, function as an understanding degree acquisition unit that acquires the understanding degree of the human rights of the organization using the risk answers of each of the two or more members for each of the two or more members, an occurrence degree acquisition unit that acquires an occurrence degree that specifies the degree of occurrence of human rights violations in the organization using the occurrence answers of each of the two or more members for each of the two or more members, and a degree output unit that outputs the understanding degree and the occurrence degree.

[0296] Moreover, Fig. 29 shows the appearance of a computer that executes the programs described in this specification to realize the human rights questionnaire processing device 1 and the like of the various embodiments described above. The above-mentioned embodiments can be realized by computer hardware and a computer program executed thereon. Fig. 29 is an overview of this computer system 300, and Fig. 30 is a block diagram of the system 300.

[0297] In FIG. 29, a computer system 300 includes a computer 301 including a CD-ROM drive, a keyboard 302, a mouse 303, and a monitor 304.

[0298] 30, computer 301 includes, in addition to CD-ROM drive 3012, MPU 3013, bus 3014 connected to CD-ROM drive 3012 etc., ROM 3015 for storing programs such as a boot-up program, RAM 3016 connected to MPU 3013 for temporarily storing instructions of application programs and providing temporary storage space, and hard disk 3017 for storing application programs, system programs, and data. Although not shown here, computer 301 may further include a network card for providing connection to a LAN.

[0299] A program for causing computer system 300 to execute functions such as the human rights questionnaire processing device 1 of the above-mentioned embodiment may be stored on CD-ROM 3101, inserted into CD-ROM drive 3012, and then transferred to hard disk 3017. Alternatively, the program may be transmitted to computer 301 via a network (not shown) and stored on hard disk 3017. The program is loaded into RAM 3016 when executed. The program may also be loaded directly from CD-ROM 3101 or the network.

[0300] The program does not necessarily have to include an operating system (OS) or a third party program that causes the computer 301 to execute the functions of the human rights questionnaire processing device 1 of the above-mentioned embodiment. The program only needs to include an instruction portion that calls appropriate functions (modules) in a controlled manner to obtain a desired result. How the computer system 300 operates is well known, and a detailed description will be omitted.

[0301] In addition, in the above program, the steps of transmitting information and receiving information do not include processing performed by hardware, such as processing performed by a modem or interface card in the transmitting step (processing that is performed only by hardware).

[0302] The program may be executed by a single computer or a plurality of computers. That is, the program may be executed by a centralized processing or a distributed processing.

[0303] Furthermore, in each of the above embodiments, it goes without saying that two or more communication means present in one device may be physically realized by one medium.

[0304] In each of the above embodiments, each process may be realized by centralized processing in a single device, or may be realized by distributed processing in a plurality of devices.

[0305] The present invention is not limited to the above-described embodiment, and various modifications are possible, and it goes without saying that these modifications are also included within the scope of the present invention. [Industrial Applicability]

[0306] As described above, the human rights questionnaire processing device 1 according to the present invention has the effect of being able to provide information to support human rights due diligence in an organization, and is useful as a server or the like that processes responses to an organization's questionnaire regarding human rights. [Explanation of symbols]

[0307] A. Survey System 1. Human rights questionnaire processing device 2 Terminal Device 11 Storage area 12 Receiving section 13 Processing section 14 Output section 21 Terminal storage section 22 Terminal Reception 23 Terminal Processing Section 24 Terminal transmitter 25 Terminal receiving section 26 Terminal Output Section 111 Questionnaire storage section 112 Comment Management Department 113 Member Management Department 114 Response Management Department 121 Instruction receiving unit 122 Response Receiving Department 131 Understanding level acquisition part 132 Occurrence Acquisition Unit 133 Risk Type Acquisition Department 134 Total Score Acquisition Section 135 Access Risk Score Acquisition Department 136 Psychological Safety Score Acquisition Department 137 Unconscious Bias Score Acquisition Department 138 Comment Acquisition Section 141 Degree output unit 142 type output section 143 Total score output section 144 Access risk score output section 145 Psychological Safety Score Output Unit 146 Unconscious Bias Score Output Unit 147 Comment output section

Claims

1. an answer management unit in which an answer set is stored, the answer set including a set of item answers having risk answers which are answers regarding risks for each of two or more items related to human rights and occurrence answers which are answers regarding occurrences, the answer set including a set of item answers for each of two or more members of an organization; an understanding level acquisition unit that acquires an understanding level of the organization regarding human rights using risk responses of each of the two or more members for each of the two or more items; an occurrence degree acquisition unit that acquires an occurrence degree that specifies the degree of occurrence of human rights violations in the organization using occurrence responses of each of the two or more items of each of the two or more members; a degree output unit for outputting the degree of understanding and the degree of occurrence.

2. The degree output unit is 2. A human rights questionnaire processing apparatus according to claim 1, further comprising: a two-dimensional plane having an axis of understanding and an axis of occurrence, and marks are placed at positions of points indicated by said understanding and said occurrence.

3. a risk type acquisition unit that acquires a human rights risk type, which is a type of risk to the organization related to human rights, using the understanding level and the occurrence level; 3. The human rights questionnaire processing device according to claim 1, further comprising a type output unit for outputting the human rights risk type.

4. The answer set is: Includes a human rights due diligence response, which is one or more responses to questions regarding remedies for human rights violations; an access risk score acquisition unit that acquires an access risk score, which is a score regarding a remedy for a violation of human rights of the organization, using the human rights due diligence responses of each of the two or more members; The human rights questionnaire processing device according to claim 1 , further comprising an access risk score output unit for outputting the access risk score.

5. The answer set is: A psychological safety response is one or more responses to questions about maintaining psychological safety for members. A psychological safety score acquisition unit that acquires a psychological safety score, which is a score regarding whether the psychological safety of the members of the organization can be maintained, using the psychological safety responses of each of the two or more members; The human rights questionnaire processing device according to claim 1 , further comprising a psychological safety score output unit for outputting the psychological safety score.

6. The answer set is: including an unconscious bias response, which is one or more responses to questions about the member's unconscious bias; an unconscious bias score acquisition unit that acquires an unconscious bias score, which is a score regarding the unconscious bias of the members of the organization, using the unconscious bias answers of each of the two or more members; 2. The human rights questionnaire processing apparatus according to claim 1, further comprising an unconscious bias score output unit for outputting the unconscious bias score.

7. The answer management unit includes: A set of answers for each of two or more items is stored for each of two or more members of the organization and for each of two or more categories; The understanding level acquisition unit For each of the two or more categories, obtain the organization's understanding of human rights using risk responses for each of the two or more items in each category; The occurrence rate acquisition unit is For each of the two or more categories, obtain the degree of occurrence of human rights for the organization using the occurrence responses of each of the two or more items for each category; a comprehensive score acquisition unit that acquires a comprehensive score regarding human rights of the organization by using the two or more understanding degrees acquired by the understanding degree acquisition unit and the two or more occurrence degrees acquired by the occurrence degree acquisition unit; 2. The human rights questionnaire processing apparatus according to claim 1, further comprising a total score output unit for outputting said total score.

8. a comment management unit for storing comment information corresponding to two or more comment conditions related to the degree of understanding and the degree of occurrence; a comment acquisition unit that acquires, from the comment management unit, comment information corresponding to a comment condition that is satisfied by the understanding level and the occurrence level; The human rights questionnaire processing device according to claim 1 , further comprising a comment output unit that outputs the comment information.

9. A comment management unit in which comment information corresponding to two or more comment conditions related to information including any one of the access risk score, the psychological safety score, or the unconscious bias score is stored; a comment acquisition unit that acquires, from the comment management unit, comment information corresponding to a comment condition satisfied by information including any one of the access risk score, the psychological safety score, or the unconscious bias score; The human rights questionnaire processing device according to claim 4 , further comprising a comment output unit that outputs the comment information.

10. A member management unit is further provided in which member information having one or more member attribute values ​​corresponding to a member identifier is stored for each of the two or more members, The answer set corresponds to the member identifier, The understanding level acquisition unit acquiring the level of understanding using the risk answer corresponding to a member identifier paired with one or more member attribute values ​​that match an attribute value condition related to one or more member attribute values; The occurrence rate acquisition unit is 2. The human rights questionnaire processing device according to claim 1, wherein the occurrence rate is obtained using the occurrence response associated with a member identifier that pairs with one or more member attribute values ​​that match an attribute value condition regarding one or more member attribute values.

11. A human rights questionnaire processing method implemented by an answer management unit storing an answer set including a set of item answers having risk answers, which are answers regarding risks, and occurrence answers, which are answers regarding occurrence, for two or more items related to human rights, and including a set of item answers for two or more members of an organization, an understanding degree acquisition unit, an occurrence degree acquisition unit, and a degree output unit, an understanding level acquisition step in which the understanding level acquisition unit acquires an understanding level of the organization regarding human rights using risk responses of each of the two or more members for each of the two or more items; an occurrence degree acquisition step in which the occurrence degree acquisition unit acquires an occurrence degree that identifies the degree of occurrence of human rights violations in the organization using occurrence responses of each of the two or more items of each of the two or more members; The human rights questionnaire processing method includes a degree output step in which the degree output unit outputs the degree of understanding and the degree of occurrence.

12. A computer that can access an answer management unit in which an answer set is stored, the answer set including a risk answer that is an answer regarding risk for each of two or more items related to human rights and an occurrence answer that is an answer regarding occurrence, the answer set including a set of item answers of each of two or more members of an organization, an understanding level acquisition unit that acquires an understanding level of the organization regarding human rights using risk responses of each of the two or more members for each of the two or more items; an occurrence degree acquisition unit that acquires an occurrence degree that specifies the degree of occurrence of human rights violations in the organization using occurrence responses of each of the two or more items of each of the two or more members; A program for causing the degree output unit to function as a degree output unit for outputting the degree of understanding and the degree of occurrence.

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