Post management system

Abstract

To provide a post management system for evaluating an action of posting a video aimed at a use by employees belonging to an organization in the organization.SOLUTION: A management server 20 included in a post management system 1 for managing posting and viewing of a video to be viewed only in an organization such as a business enterprise has reception means 211, provision means 212, and calculation means 213. The reception means 211 receives a post of video contents. The provision means 212 provides the video contents according to a viewing request from a user. The calculation means 213 calculates an index of posting action of a poster on the basis of the amount of the video contents posted by the poster.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to the management of content submissions.

Background Art

[0002] In recent years, organizations such as companies have generally been digitizing expense settlement, various applications, or document circulation. As an example of such digitization, the technology disclosed in Patent Document 1 can be cited. Patent Document 1 describes a submission management system used by a plurality of users (organization members) belonging to an organization. The submission management server 100 provided in this submission management system receives submissions and positive responses to the submissions from a plurality of users belonging to the organization, and generates a score representing the feelings of the users towards the organization.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In recent years, in business scenarios as well, video content has come to be used for the purpose of information sharing and transmission. For example, employees create videos related to methods of creating sales materials, explanations of entry and exit procedures, how to dispose of garbage, or how to use a copy machine, and post them on the company intranet for sharing among employees. Here, when sharing video content related to work, it is preferable that a large number of high-quality video contents (in other words, video contents useful for work) are submitted. For that purpose, it is necessary to objectively evaluate the submitters or submission behaviors of video contents. Such evaluation can also be utilized in personnel evaluation and serves as an incentive for submission behaviors.

[0005] The present invention aims to objectively evaluate the posting behavior of content posters.

Means for Solving the Problems

[0006] In one aspect, the present invention applies a posting management system having a reception means for receiving a posting of video content, a provision means for providing the video content in response to a viewing request from a user, and a calculation means for calculating an index regarding the posting behavior of the poster based on the amount of the video content posted by the poster. According to this aspect, it becomes possible to objectively evaluate the posting behavior of the poster based on the amount of video content posted by the poster.

[0007] In a preferred aspect, the poster and the destination user of the video content may be employees belonging to a common organization. In this case, it becomes possible to objectively evaluate the posting behavior of the videos of the employees belonging to the organization.

[0008] In a preferred aspect, the calculation means may calculate the index based further on the attributes of the poster in the organization. According to this aspect, it becomes possible to objectively evaluate the posting behavior of the poster taking into account the attributes of the poster in the organization.

[0009] In a preferred aspect, the reception means acquires the viewing necessity degree of the video content, and the calculation means may calculate the index based further on the viewing necessity degree. According to this aspect, it becomes possible to objectively evaluate the posting behavior of the poster taking into account the viewing necessity degree of the videos posted by the poster.

[0010] In a preferred aspect, the calculation means may identify a plurality of persons involved in the creation in the video content and calculate the index for each of the identified plurality of persons. According to this aspect, it becomes possible to objectively evaluate the posting behavior for each of the plurality of persons involved in the creation in the video content.

[0011] In a preferred embodiment, the calculating means may identify a plurality of persons appearing in the video content. According to this embodiment, it becomes possible to objectively evaluate the posting behavior for each person appearing in the video content.

[0012] In a preferred embodiment, the calculating means may further identify the contribution time of each person appearing in the video content to the video content, and calculate the index based on the identified appearance time. According to this embodiment, it becomes possible to objectively evaluate the posting behavior based on the appearance time for each person appearing in the video content.

[0013] In a preferred embodiment, the calculating means may calculate the index based on the attribute of the providing destination user in the organization. According to this embodiment, it becomes possible to objectively evaluate the posting behavior of the poster taking into account the attribute of the providing destination user of the video content.

[0014] In a preferred embodiment, the calculating means may calculate the index based on the viewing mode of the video content for the providing destination user. According to this embodiment, it becomes possible to objectively evaluate the posting behavior of the poster of the video content taking into account the viewing mode of the providing destination user of the video content.

[0015] In another aspect, the present invention provides a program for causing a computer to execute steps of receiving a posting of video content, providing the video content in response to a viewing request from a user, and calculating an index for the posting behavior of the poster based on the amount of the video content posted by the poster.

Brief Description of the Drawings

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Embodiments for Carrying Out the Invention

[0017] <A. Embodiment> The embodiments described below are subject to various technically preferable limitations. However, the embodiments of the present invention are not limited to the forms described below.

[0018] FIG. 1 is a diagram showing a configuration example of a posting management system 1 according to an embodiment of the present invention. The posting management system 1 is an intranet constructed within a company. As shown in FIG. 1, the posting management system 1 includes terminal devices 10(1) to 10(M) and a management server 20. In the example shown in FIG. 1, for convenience of explanation, N is 3, but M may be 2 or may be a number of 4 or more. The terminal devices 10 and the management server 20 are connected to a LAN 30 such as an intranet laid within the company. The terminal devices 10 and the management server 20 communicate with each other via the LAN 30. Note that the intranet may include, as part of its components, a communication network such as an intranet or other communication resources that can be freely accessed by anyone, such as a company or the Internet. Also, the terminal device 10 may be used by a constituent member belonging to the company (such as an employee or an officer, a person permitted to access the posting management system 1 from the company), and may be a desktop PC owned by the company or a smart phone owned by an individual.

[0019] Each of the terminal devices 10(1) to 10(M) is a personal computer used by an employee of the company in which the submission management system 1 is constructed. Hereinafter, when there is no need to distinguish each of the terminal devices 10(1) to 10(M), the terminal devices 10(1) to 10(M) are denoted as the terminal device 10. Although the terminal device 10 in the present embodiment is a personal computer, it may be a mobile terminal such as a smartphone or a tablet terminal. An employee of the company in which the submission management system 1 is constructed can use his or her own terminal device 10 to create video content related to work and upload it to the management server 20 during working hours. Specific examples of the video content in the present embodiment include videos related to the method of creating sales materials, the explanation of entry and exit procedures, the way to dispose of garbage, or the use method of a copying machine.

[0020] The management server 20 is a computer device for enabling employees other than the employee who created the video content uploaded from the terminal device 10 to view the video content, that is, for realizing the sharing of the video content. Further, the management server 20 is a device for realizing an objective evaluation of the video content submitter or the submission behavior in order to promote the submission of video content by employees. Hereinafter, the explanation will be centered on the management server 20 that prominently shows the features of the present invention.

[0021] FIG. 2 is a block diagram showing a configuration example of the management server 20. As shown in FIG. 2, the management server 20 includes a processing device 210, a communication device 220, a storage device 230, and a bus 240. Each of the processing device 210, the communication device 220, and the storage device 230 is connected to the bus 240. The bus 240 mediates data transfer between the processing device 210 and each of the communication device 220 and the storage device 230.

[0022] The processing device 210 is a computer such as a CPU (Central Processing Unit). By operating according to the program PA stored in the storage device 230, the processing device 210 functions as the control center of the management server 20. The functions realized by the processing device 210 operating according to the program PA will be clarified later.

[0023] The communication device 220 is a communication interface such as a NIC (Network Interface Card), and is connected to the LAN 30 wirelessly or by wire. The communication device 220 receives various communication messages transmitted from the terminal device 10 via the LAN 30, and delivers the received communication messages to the processing device 210. Specific examples of the communication messages transmitted from the terminal device 10 via the LAN 30 include a posting message (hereinafter referred to as a posting request) for posting video content, and a request message (hereinafter referred to as a viewing request) for requesting viewing of posted video content. The posting request includes content data representing the video content to be posted, a video identifier (for example, a character string representing the name of the video) that uniquely identifies the video content, and a posting source identifier (for example, a character string representing the employee number of the poster) that represents the user (poster) of the posting source of the video content. The viewing request includes a video identifier related to the video desired to be viewed.

[0024] The storage device 230 has a non-volatile storage unit constituted by, for example, a hard disk or the like, and a volatile storage unit constituted by, for example, a RAM (Random Access Memory) or the like. In FIG. 2, the illustration of the non-volatile storage unit and the volatile storage unit is omitted. In the non-volatile storage unit, content data representing the video content posted by the user of the terminal device 10 is stored in association with the video identifier and the posting source identifier. Further, the program PA described above is stored in the non-volatile storage unit in advance. The volatile storage unit is used as a work area when executing the program PA.

[0025] In addition, a management table TBL1 is stored in the non-volatile memory unit. FIG. 3 shows that in the management table TBL1, an index representing an evaluation regarding the posting behavior of the employee indicated by the employee number is stored in association with the employee number. The index in the present embodiment is a numerical value from 0 to 100, and the larger the value of the index, the higher the evaluation. In the present embodiment, 0 is set as the initial value of the index for users who have not posted video content.

[0026] When the power supply (not shown in FIG. 2) of the management server 20 is turned on, the processing device 210 reads the program PA from the non-volatile memory unit into the volatile memory unit. Then, the processing device 210 starts executing the program PA read into the volatile memory unit. The processing device 210 operating according to the program PA functions as the reception means 211, the provision means 212, and the calculation means 213 shown in FIG. 2. That is, each of the reception means 211, the provision means 212, and the calculation means 213 shown in FIG. 2 is a software module realized by operating the processing device 210 (computer) according to the program PA (software). The functions assumed by each of the reception means 211, the provision means 212, and the calculation means 213 are as follows.

[0027] The reception means 211 receives the posting of video content by receiving a posting request using the communication device 220. The reception means 211 writes the content data, the video identifier, and the posting source identifier included in the received posting request in the non-volatile memory unit of the storage device 230 in association with each other.

[0028] The provision means 212 provides video content in response to a viewing request from a user. The provision means 212 reads the content data indicated by the video identifier included in the viewing request received using the communication device 220 from the storage device 230, and returns the read content data to the transmission source of the viewing request, thereby providing the video content.

[0029] The calculating means 213 calculates an index regarding the posting behavior of the poster based on the amount of video content posted by the poster. Thereafter, each time one video content is posted, the calculating means 213 adds 10 to the index stored in the management table TBL1 in association with the same employee number indicating the source of the video content. In the present embodiment, the calculating means 213 calculates the index based on the number of posted video contents, but the index may be calculated based on the duration of the posted video content (total duration when multiple video contents are posted), and / or the total playback time viewed by other employees. Alternatively, the index may be calculated by combining at least one of information regarding posting achievements (number of posts and / or information regarding the amount of content time (e.g., average duration, etc.)) and information regarding viewing status (total playback time, number of views, and / or number of viewers (total number or actual number)). Also, the index is not limited to being expressed as a numerical value from 0 to 100, and may be expressed in a rank format such as "A" (actively posting), "B" (posting at a certain frequency), "C" (occasionally posting), "D" (hardly posting), etc. For example, "D" is set as the initial value of the index for employees who have not posted video content, "C" is set as the index when the number of posted video contents is 1 to 30, "B" is set as the index when the number of posted video contents is 31 to 60, and "A" may be set as the index when the number of posted video contents is 61 to 100.

[0030] Also, each time the processing device 210 operating according to the program PA receives a communication message (posting request or viewing request) using the communication device 220, it executes a video management method that prominently shows the features of the present invention. FIG. 4 is a flowchart showing the flow of this video management method. As shown in FIG. 4, this video management method includes a determination process SA110, a reception process SA120, a calculation process SA130, and a provision process SA140. The contents of each of the determination process SA110, the reception process SA120, the calculation process SA130, and the provision process SA140 are as follows.

[0031] In the determination process SA110, the processing device 210 determines whether the received communication message is a posting request based on the content of the received communication message. If the received communication message is a posting request, the determination result of the determination process SA110 is "Yes". When the determination result of the determination process SA110 is "Yes", the processing device 210 executes the reception process SA120 and the calculation process SA130. In the reception process SA120, the processing device 210 functions as the reception means 211, and in the calculation process SA130, the processing device 210 functions as the calculation means 213. On the other hand, if the received communication message is a viewing request, the determination result of the determination process SA110 is "No". When the determination result of the determination process SA110 is "No", the processing device 210 executes the provision process SA140. In the provision process SA140, the processing device 210 functions as the provision means 212.

[0032] As described above, according to the present embodiment, in a specific organization, when sharing video content related to the organization, it becomes possible to objectively evaluate the video content poster or the posting behavior based on the number of posts. This evaluation can also be utilized for personnel evaluation, and incentives can be given to the posting behavior of video content. Here, the organization is not limited to a business entity conducting business activities, and includes, for example, a group conducting activities not for profit. Its purpose of existence and content of activities are not limited. In this regard, there is a video sharing system by an unspecified number of users via the Internet represented by YouTube (registered trademark) etc. In such a system, the evaluation of video content is performed based on the number of times the posted video content is played, but this does not mean that the poster or the posting behavior is evaluated.

[0033] <B: Modification Example> The above-described embodiment may be modified as follows. The calculation means 213 may calculate an index based on the attributes (job type, job level, position, or job responsibility) of the poster in the organization. The job type refers to the content of the work (such as sales or research) of the employees in the organization. The job level refers to the status or rank of the employees in the organization. Specific examples of job levels include new employees, general employees, section chiefs, department managers, division managers, officers, and directors. The position refers to the role or position assumed by the employees in the organization. Specific examples of positions include general positions (new employees and general employees) and management positions (job levels above section chief). The job responsibility refers to the work content or scope of responsibility to be assumed in the job, and the job responsibility varies for each position.

[0034] For example, when using a numerical value from 0 to 100 as the index and the position as the attribute of the poster in the organization, a mode of calculating the index can be considered by causing the calculation means 213 to execute an operation of multiplying the number of video content posts N by a coefficient A corresponding to the position (A = 1.0 for general positions and A = 0.5 for management positions).

[0035] In addition, the calculation means 213 may calculate an index based on the attributes in the organization of the destination user. For example, a mode can be considered in which the calculation means 213 calculates, as the above index, a value obtained by multiplying the aforementioned N×A by a coefficient B corresponding to the position of the destination user (for example, B = 1.0 for general positions and B = 2.0 for management positions).

[0036] The reception means 211 may acquire the viewing necessity degree of the video content, and the calculation means 213 may calculate an index based on the viewing necessity degree. The viewing necessity degree indicates whether the video content is one that all employees must watch or is an optional video content for viewing. The viewing necessity degree may be set by the poster as supplementary information when uploading the video content, or may be set by a person other than the poster (such as the poster's supervisor or the person in charge in the personnel department) after the upload of the video content is completed. The reception means 211 acquires the supplementary information set in this way, and when the index before upload of the poster who newly uploaded the video content is X1, the calculation means 213 performs an operation of multiplying X1 + reference value (evaluation value per video content: for example, 1.0 for general employees and 0.5 for management employees) by a coefficient C (2.0 if it is a video content that all employees must watch, 0.5 if it is an optional video content for viewing) corresponding to the viewing necessity degree to calculate the index.

[0037] The calculation means 213 may identify a plurality of persons involved in the creation of the video content (for example, the persons who appeared in the video content), and calculate an index for each of the identified plurality of persons. In order to enable the identification of the plurality of persons, for example, a mode in which the poster sets supplementary information indicating each of the plurality of persons at the time of uploading the video content can be considered. Further, the calculation means 213 may identify a plurality of persons appearing in the uploaded video content using an existing image processing technique such as face recognition. In this case, the calculation means 213 may further identify the contribution degree appearance time of each appearing person to the video content by analyzing the video content, and calculate the index of each appearing person based on the identified appearance time.

[0038] The calculation means 213 may calculate an index based on the viewing mode of the video content of the recipient user. Specifically, information about the playback speed (whether it was viewed at a constant speed, at a double speed (or higher speed), or at a speed slower than the constant speed), whether there was a section not viewed due to a fast-forward operation or a specified operation of the playback point, or whether the viewing was terminated or interrupted midway, etc., a coefficient D corresponding thereto is multiplied by the aforementioned A×N to calculate the index.

[0039] For example, within a single company, even if the posting behavior is the same, it is conceivable that the evaluation of the posting behavior will differ if the department to which the employee belongs is different. This is because the criteria and guidelines for evaluating posting behavior can differ depending on the department. In such a case, the management server 20 may calculate the above index by applying information about the criteria for evaluating posting behavior and the algorithm for calculating the evaluation, which are predetermined corresponding to the organization (department, etc.) to which the employee belongs. Specifically, as shown in FIGS. 5 and 6, management tables TBL2 and TBL3 are provided in the storage device 230. Then, the organization to which the poster belongs is specified from the employee number of the poster by referring to the management table TBL2, and the calculation criteria for the index corresponding to the organization are determined by referring to the management table TBL3. The calculation criteria can be defined using at least one of, for example, the number of posts (the number of contents posted), the frequency of posting, the total time length of a plurality of posted contents, the number of viewers, and feedback information from the viewers (such as the number of "likes"). For example, when adopting an algorithm for calculating an index by adding the number of posts and the total time length of the posted content using respective weighting values W1 and W2, the parameter set {W1, W2} to be set will differ depending on the organization to which the employee belongs. For example, in an organization where the number of posts is most emphasized, W1>W2, and in an organization where the total time length of the posted content is most emphasized, W1<W2. Alternatively, for a single employee, regardless of their department affiliation, metrics can be calculated in multiple departments, and statistical processing (e.g., calculating the average) can be performed on the calculated multiple metrics to determine the final metric for the employee. For example, if there are Department A, Department B, and Department C in the company to which the employee belongs, and each has set criteria for posting behavior, and the metrics in Department A, Department B, and Department C are 50, 70, and 77 respectively, the metric for the employee is calculated as 65.

[0040] The above-mentioned affiliated organization may be not only an organization such as a department within a single company (or other organization), but also another company (or other organization). That is, there may be multiple companies (or other organizations) to which the users of the terminal devices 10(1) to 10(M) belong, and the management server 20 may manage the posting behaviors of the employees of these multiple companies. In this case, the management server 20 can calculate the above-mentioned metrics by referring to the management tables TBL1 to TBL3 and using the evaluation criteria and algorithms for evaluation calculation defined for each company.

[0041] Each of the reception means 211, the provision means 212, and the calculation means 213 in the above embodiment was a software module, but any one, any two, or all of the provision means 212 and the calculation means 213 may be hardware modules such as electronic circuits. Also, in the above embodiment, each of the reception means 211, the provision means 212, and the calculation means 213 was provided in one management server, but they may be provided distributed among two to three servers. In short, in the information processing system of the present invention, it is sufficient that the steps of receiving the posting of video content, providing the video content in response to a viewing request from a user, and calculating a metric for the posting behavior of the poster based on the amount of the video content posted by the poster are executed.

[0042] Program PA may be manufactured or provided alone. As specific modes of providing Program PA, a mode of writing Program PA on a computer-readable recording medium such as a flash ROM and distributing it, or a mode of distributing it by downloading via a telecommunication line such as the Internet can be considered. By operating a computer according to Program PA provided by any of these modes, the computer can function as the reception means 211, the provision means 212, and the calculation means 213.

Explanation of Signs

[0043] 1... Submission management system, 10... Terminal device, 20... Management server, 210... Processing device, 211... Reception means, 212... Provision means, 213... Calculation means, 220... Communication device, 230... Storage device, 240... Bus, 30... LAN.

Claims

1. Receiving means for receiving submissions of video content, Providing means for providing the video content in response to a viewing request from a user, Calculating means for calculating an index regarding the submission behavior of the submitter based on the amount of the video content submitted by the submitter, A submission management system having the above.

2. The submitter and the user to whom the video content is provided are employees belonging to a common organization, The submission management system according to Claim 1.

3. The calculating means calculates the index further based on the attributes of the submitter in the organization, The submission management system according to Claim 2.

4. The receiving means obtains the viewing necessity degree of the video content, The calculating means calculates the index further based on the viewing necessity degree, The submission management system according to Claim 1.

5. The calculating means identifies a plurality of persons involved in the creation of the video content, and calculates the index for each of the identified plurality of persons, The submission management system according to Claim 4.

6. The calculating means identifies a plurality of persons appearing in the video content, The submission management system according to Claim 5.

7. The calculating means further identifies the contribution appearance time of each appearing person to the video content, and calculates the index based on the identified appearance time, The submission management system according to Claim 6.

8. The calculating means calculates the index based on the attributes of the user to whom the content is provided in the organization, The submission management system according to Claim 2.

9. The calculating means calculates the index based on the viewing mode of the video content for the user to whom the content is provided, The submission management system according to Claim 2.

10. The system further has storage means for storing reference information regarding the criteria for calculating the index determined for each organization, The calculating means calculates the index using the reference information corresponding to the organization to which the submitter belongs, The submission management system according to Claim 1.

11. A program for causing a computer to, Execute steps of receiving submissions of video content, Execute steps of providing the video content in response to a viewing request from a user, Execute steps of calculating an index regarding the submission behavior of the submitter based on the amount of the video content submitted by the submitter And for causing the computer to execute the above steps.

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