Information processing system

Abstract

To provide an information processing system capable of appealing the superiority of the vehicle for auction while protecting the privacy of a previous owner of the vehicle.SOLUTION: When a customer management system 5 receives cancellation information of a predetermined vehicle 2 to be managed from a plurality of vehicles 2 to be managed, the customer management system deletes owner information of the vehicle 2, makes a driving diagnosis system 4 determine whether or not driving diagnosis information of the vehicle satisfies a predetermined condition, and make summary information to the effect that the vehicle is recognized as excellent when a positive determination is made, and transmit the summary information to a vehicle management system 6. When receiving a browsing request of an auction listing vehicle 2 from a third terminal 10 of an auction viewer, a used car information system 7 acquires the summary information of the object vehicle 2 of the browsing request from the vehicle management system 6 and transmits it to the third terminal 10.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to an information processing system.

Background Art

[0002] For example, Patent Document 1 discloses a server device that acquires identification information of vehicles being auctioned from an auction operator, acquires history information of the auctioned vehicles based on the acquired identification information, derives information for provision including the driving tendency of the past drivers of the auctioned vehicles based on the acquired history information, and provides the derived information for provision to the auction operator.

[0003] In addition, Patent Document 2 discloses a driving diagnosis system that diagnoses the driving operation of a vehicle, records the diagnosis result, and displays the diagnosis result in response to a request from a mobile terminal owned by a regular user of the vehicle and a user of the driving diagnosis system (referred to as a system user) via a network.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0005] In the above-cited Document 1, although information for provision including the driving tendency of the past drivers of the auctioned vehicles is provided to the auction operator, there is no technical idea of evaluating the auctioned vehicles based on the driving tendency. Further, in Patent Document 2, there is no technical idea of evaluating a vehicle based on the past driving tendency of the vehicle registered for use in the driving diagnosis system. There is room for improvement in such aspects.

[0006] An object of the present invention is to provide an information processing system that can protect the privacy of the previous owner of a vehicle put up for auction and appeal the superiority of the vehicle.

Means for Solving the Problems

[0007] The present invention is an information processing system that transmits various information of a target vehicle of a browsing request from a terminal of an auction viewer to the terminal among a plurality of vehicles put up for auction through a network, and accumulates a detection value, which is a physical quantity that changes during driving, from in-vehicle devices of a plurality of vehicles to be managed and performs a diagnosis of the driving based on the detection value to accumulate driving diagnosis information indicating the result of the diagnosis. A driving diagnosis system, stores identification information and owner information of the plurality of vehicles to be managed, and when receiving cancellation information of a predetermined vehicle to be managed, deletes the owner information of the vehicle and determines whether the driving diagnosis information of the vehicle satisfies a predetermined condition in the driving diagnosis system. A customer management system for issuing an instruction to cause the vehicle management system to create summary information indicating that the vehicle is recognized as excellent when a positive determination is made and transmit it to the vehicle management system below, and stores various information of the plurality of vehicles to be managed transmitted from the driving diagnosis system and the summary information in association with the identification information of the corresponding vehicle to be managed. A vehicle management system, and a used car information system that, when receiving a browsing request for an auctioned vehicle from a terminal of the auction viewer, acquires summary information of the target vehicle of the browsing request from the vehicle management system and transmits it to the terminal.

[0008] Due to this specific matter, when putting up a vehicle that has been canceled from among a plurality of vehicles under a management contract with the driving diagnosis system for auction, by deleting the previous owner information of the vehicle, privacy is protected, and if the vehicle is an individual having summary information indicating that the vehicle has been certified as excellent, if the summary information is attached to the vehicle when putting it up for auction, the superiority of the vehicle can be appealed, which can contribute to improving the purchasing desire of the buyer.

Advantages of the Invention

[0009] According to the present invention, it is possible to provide an information processing system that can appeal the superiority of a vehicle while protecting the privacy of the previous owner of the vehicle put up for auction.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

Embodiments for Carrying Out the Invention

[0011] Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIGS. 1 and 2 show an embodiment of the present invention.

[0012] The information processing system shown in FIG. 1 is a used car transaction support system, and includes an in-vehicle device 3 of a vehicle 2, a driving diagnosis system 4, a customer management system 5, a vehicle management system 6, a used car information system 7, a first terminal 8 of a vehicle owner, a second terminal 9 of a vehicle maintenance facility, and a third terminal 10 of an auction viewer. These are communicable through a network (not shown).

[0013] The information processing system of this embodiment can transmit various information of the vehicle 2 targeted by a viewing request from the third terminal 10 of the auction viewer to the third terminal 10 through the network among a plurality of vehicles 2 put up for auction.

[0014] The vehicle 2 is a vehicle under a management contract with the driving diagnosis system 4. The in-vehicle device 3 of this vehicle 2 periodically acquires vehicle information of a plurality of vehicles 2, and periodically transmits this vehicle information to the driving diagnosis system 4 through the network from a wireless base station or a wireless access point (not shown).

[0015] The vehicle information, also called CAN data, includes, for example, the identification information of vehicle 2 (e.g., vehicle identification number: VIN), speed, longitudinal acceleration, lateral acceleration, deceleration, accelerator operation amount, brake operation amount, steering angle, fuel consumption per unit time, eco-mode selection state, odometer value, operation information of safety equipment, various sensor values of the engine, various sensor values related to the drive battery (lithium-ion secondary battery), acquisition date and time, and fault diagnosis information indicating an abnormality of the in-vehicle system detected by a fault diagnosis device (not shown) of vehicle 2, etc.

[0016] The driving diagnosis system 4 is provided in the data center of a data distribution business operator (including automobile manufacturers). Although not shown, it includes, for example, a database, a diagnosis server, and a user interface server (abbreviated as UI server). The database and each server are arranged in one building and are connected by, for example, a LAN (Local Area Network). That is, the driving diagnosis system 4 is constructed as a cloud computing system. Inside the diagnosis server, a driving diagnosis device is constructed. This diagnosis server is managed by the main body X (automobile manufacturer). On the other hand, the UI server is managed by the main body Y (system management company: e.g., automobile subscription service provider, etc.).

[0017] This driving diagnosis system 4 has a configuration and functions similar to those of the driving diagnosis device shown in, for example, Japanese Patent Application Laid-Open No. 2022-138728. It periodically acquires the history information of a plurality of vehicles 2 from, for example, the in-vehicle devices 3 of the plurality of vehicles 2, associates the acquired history information with each vehicle 2's identification information, and accumulates it in a database (not shown). At the same time, based on the received detection values, which are physical quantities that change due to the driving of vehicle 2, from the in-vehicle device 3, it performs the diagnosis of the driving for each of a plurality of items, and accumulates the driving diagnosis information indicating the result of the diagnosis in the database.

[0018] Note that the history information is a collective term for the vehicle information and the following maintenance information. Also, the driving is represented by a physical quantity that changes based on at least one of the vehicle's running, steering, and braking, or a physical quantity (such as an accelerator operation amount, a brake operation amount, a steering operation amount, etc.) that changes when a predetermined operation member (such as an accelerator pedal, a brake pedal, a steering wheel, etc.) is operated. The diagnosis of the driving examines the driving tendency, such as how the vehicle 2 was driven.

[0019] The driving diagnosis system 4 further determines whether the driving diagnosis information of the vehicle 2 whose management contract has been terminated according to an instruction from the customer management system 5 meets a predetermined condition. When a positive determination is made, summary information indicating that it is recognized as excellent is created and transmitted to the vehicle management system 6. In addition, the driving diagnosis information corresponding to the summary information is deleted from the database of the driving diagnosis system 4.

[0020] Note that the determination of whether the driving diagnosis information meets the predetermined condition can be performed, for example, by comparing the score for each item of the diagnosis with a determination threshold value preset for each item. The excellent recognition can be classified, for example, as "eco-driving", "safe driving", "driving with less burden on the vehicle", etc., or can be classified by rank. The evaluation value of "eco-driving" becomes lower as the fuel consumption is worse and as the period during which the eco-mode is selected is shorter. The evaluation value of "safe driving" becomes lower as the number of operations of safety equipment such as ABS is larger. The evaluation value of "driving with less burden on the vehicle" becomes lower as the number of rapid accelerations, rapid steering, and rapid braking is larger.

[0021] The customer management system 5 stores the identification information and owner information of a plurality of vehicles 2 that are under management and have a management contract with the driving diagnosis system 4. When receiving the termination information of a predetermined vehicle 2 to be managed from among the plurality of vehicles 2 to be managed, the customer management system 5 deletes the owner information of the vehicle 2 and issues an instruction to cause the driving diagnosis system 4 to create the summary information and transmit it to the vehicle management system 6.

[0022] This customer management system 5 is used by second-hand car purchasing dealers who become auction sellers, vehicle dealers, leasing companies, car rental companies, etc. Second-hand car purchasing dealers, vehicle dealers, leasing companies, and car rental companies may be managed by entity X (automobile manufacturing company).

[0023] The vehicle management system 6 stores various information of a plurality of vehicles 2 to be managed and the summary information transmitted from the driving diagnosis system 4 through the network in association with the identification information of the corresponding vehicle 2 to be managed.

[0024] The second-hand car information system 7 is managed by an auction operator who holds an auction for the vehicle 2. When receiving a browsing request for an auctioned vehicle from the third terminal 10 of an auction viewer through the network, the second-hand car information system 7 acquires the history information and summary information of the vehicle 2 targeted by the browsing request from the vehicle management system 6 and transmits them to the third terminal 10. This second-hand car information system 7 may be managed by entity X (automobile manufacturing company).

[0025] The first terminal 8 is used by, for example, the owner of the vehicle 2 (including not only the vehicle owner but also regular users and rental users in the case of rental vehicles), and is, for example, a smartphone or a tablet computer.

[0026] When the owner performs an information transmission request operation through the application software pre-installed on this first terminal 8, the first terminal 8 acquires driving diagnosis information of the vehicle 2 from the driving diagnosis system 4 through the network and can view the driving diagnosis information on the display screen of the first terminal 8. Also, when selling the vehicle 2 (terminating the rental contract if the vehicle 2 is a rental vehicle), the owner of the vehicle 2 transmits cancellation information from the first terminal 8 to the customer management system 5. This cancellation information can also be transmitted from the second terminal 9 to the customer management system 5 through the following vehicle maintenance facility without the owner of the vehicle 2 transmitting it from the first terminal 8.

[0027] The second terminal 9 is provided at a vehicle maintenance facility that performs vehicle maintenance and repair, such as a dealer or a repair shop. When the maintenance of the vehicle 2 is performed, the maintenance information is transmitted to the driving diagnosis system 4 through the network. The maintenance information includes replacement information of parts such as a battery, a lamp, an oil filter, engine oil, and brake fluid, and replacement date and time information. This maintenance information is associated based on the vehicle information and the date and time information.

[0028] The third terminal 10 is used by, for example, a used car dealer who is a bidder in an auction, a parts trading company, a dismantling company, a used car purchasing company, etc. It can request to view various information of any vehicle 2 from among a plurality of vehicles 2 put up for auction in the used car information system 7 through the network. When the used car information system 7 receives a viewing request from this third terminal 10, it transmits the history information and summary information of the vehicle 2 that is the target of the viewing request to the third terminal 10 as described above.

[0029] Next, the process when the owner sells the vehicle 2 will be described.

[0030] The owner transmits to the customer management system 5 each cancellation information indicating the cancellation of the management contract of the vehicle 2 from the first terminal 8. When the customer management system 5 receives the cancellation information, it deletes the owner information of the vehicle 2 corresponding to the cancellation information, and issues an order to the driving diagnosis system 4 to create summary information and transmit it to the vehicle management system 6. In response to the order, the driving diagnosis system 4 determines whether the driving diagnosis information of the cancelled vehicle 2 satisfies a predetermined condition. If the determination is affirmative, it creates summary information indicating that it is recognized as excellent and transmits it to the vehicle management system 6. In addition, the driving diagnosis information corresponding to the summary information is deleted from the database of the driving diagnosis system 4.

[0031] Next, the information flow of the vehicle 2 when the purchased vehicle 2 is put up for auction will be described.

[0032] The customer management system 5 of the auction seller transmits the identification information of the vehicle 2 to be auctioned to the used car information system 7 of the auction operator.

[0033] When the used car information system 7 acquires the identification information of the vehicle 2 to be auctioned, it transmits the acquired identification information to the driving diagnosis system 4.

[0034] Based on the acquired identification information, the driving diagnosis system 4 extracts the history information and summary information of the vehicle 2 to be auctioned from the database, creates a vehicle medical record (information for provision) of the vehicle 2 to be auctioned based on the extracted history information and summary information, and transmits the created vehicle medical record to the used car information system 7.

[0035] When the used car information system 7 acquires the vehicle medical record, it provides it in response to a request from at least one of the customer management system 5 of the auction seller and the third terminal 10 of the auction viewer.

[0036] The vehicle medical record includes, for example, the vehicle type of the vehicle 2, the mileage, the past driving tendency of the vehicle 2, the evaluation of the engine, the evaluation of the drive battery, the maintenance history, the failure history, the accident history, the owner history, the fuel consumption, the driving frequency, the mileage per trip, the warning light history, the flooding history, and the non-response to recall.

[0037] That is, on the display screen of the customer management system 5 and the display screen of the third terminal 10, for example, information such as an image of the vehicle 2 to be auctioned, the vehicle type, the model year, and the mileage, and an icon of the vehicle medical record are displayed. When the icon of the vehicle medical record is operated (viewing request) on the display screen of the third terminal 10, the used car information system 7 is requested for the vehicle medical record.

[0038] The used car information system 7 transmits the vehicle medical record requested for viewing to the display screen of the customer management system 5 and the third terminal 10, and the display screen of the customer management system 5 and the third terminal 10 display it on the display screen.

[0039] The seller can determine an appropriate minimum bid price based on the vehicle history. The bidder can determine an appropriate bid price based on the vehicle history. That is, the price determination accuracy of the auction seller and bidder is improved.

[0040] And when Vehicle 2 is sold to a new owner by a dealer, a used car dealer, etc., the input of the ownership change information of the vehicle 2 is received from an employee or the like, and the received ownership change information is transmitted from the customer management system 5 and the second terminal 9 to the driving diagnosis system 4. The ownership change information includes the attributes of the owner indicating an individual or a corporation, the information on the ownership change time, etc., and the identification information of Vehicle 2 is attached. The said ownership change information is included in the said history information.

[0041] When purchasing a vehicle, the purchaser obtains the declaration information from the original owner of the vehicle and transmits this declaration information from the customer management system 5 to the driving diagnosis system 4. The said declaration information includes the presence or absence of an accident history, the presence or absence of a waterlogging history, the presence or absence of non-compliance with a recall, etc., and the identification information of Vehicle 2 is attached. The said declaration information is included in the said history information.

[0042] As described above, in this embodiment, when auctioning a predetermined Vehicle 2 that has been terminated from among a plurality of vehicles 2 under management contract with the driving diagnosis system 4, by deleting the previous owner information of the vehicle 2, privacy is protected. If the vehicle 2 is an individual with summary information indicating that it has been certified as excellent, and the vehicle 2 is auctioned with the summary information attached, the superiority of the vehicle 2 can be appealed, which can contribute to improving the purchasing desire of the buyer.

[0043] Note that the present invention is not limited to the above embodiment, and all modifications and applications included within the scope of the claims and the scope equivalent thereto are possible.

[0044] (1) In the above embodiment, an example is given in which after the operation diagnosis system 4 creates summary information upon cancellation of the vehicle 2, the operation diagnosis information corresponding to the summary information is deleted from the database of the operation diagnosis system 4. However, the present invention is not limited to this alone.

[0045] For example, it is also possible not to delete the operation diagnosis information corresponding to the summary information from the database of the operation diagnosis system 4 after the operation diagnosis system 4 creates the summary information upon cancellation of the vehicle 2. Thereby, it becomes possible to continuously manage the operation diagnosis information about the vehicle 2 whose owner is changed in the database of the operation diagnosis system 4 from the previous owner to the new owner.

[0046] (2) In the above embodiment, when there are a plurality of auction operators, appraisers, auction consignors, bidders, and dealers, the used car information system 7, the customer management system 5, and the first to third terminals 8 to 10 will each increase.

Industrial Applicability

[0047] The present invention is applicable to an information processing system that transmits various information of a target vehicle of a browsing request from a terminal of an auction viewer among a plurality of vehicles auctioned through a network to the terminal.

Explanation of Reference Numerals

[0048] 2... Vehicle, 3... In-vehicle device, 4... Operation diagnosis system, 5... Customer management system, 6... Vehicle management system, 7... Used car information system, 8... First terminal of vehicle owner, 9... Second terminal of vehicle maintenance facility, 10... Third terminal of auction viewer.

Claims

【Claim 1】 An information processing system that transmits various information of a target vehicle of a browsing request from a terminal of an auction viewer among a plurality of vehicles put up for auction through a network to the terminal, a driving diagnosis system that accumulates detection values, which are physical quantities that change during driving, from in-vehicle devices of a plurality of vehicles to be managed and accumulates driving diagnosis information indicating the result of the diagnosis by performing the diagnosis of the driving based on the detection values, a customer management system that stores identification information and owner information of the plurality of vehicles to be managed, and when receiving cancellation information of a predetermined vehicle to be managed, deletes the owner information of the vehicle and issues an instruction to cause the driving diagnosis system to determine whether the driving diagnosis information of the vehicle satisfies a predetermined condition and, if the determination is affirmative, create summary information indicating that the vehicle is recognized as excellent and transmit it to the following vehicle management system, a vehicle management system that stores various information of the plurality of vehicles to be managed transmitted from the driving diagnosis system and the summary information in association with the identification information of the corresponding vehicle to be managed, a used car information system that, when receiving a browsing request for an auctioned vehicle from the terminal of the auction viewer, acquires summary information of the target vehicle of the browsing request from the vehicle management system and transmits it to the terminal, characterized by including an information processing system.

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