Employment information processing device and employment information processing system
The employment information processing apparatus and system automate recruitment processes by responding to applicant calls, sending application URLs, executing chatbot screenings, and managing interviews, thereby reducing employment costs and enhancing efficiency.
Patent Information
- Application Number
- JP2023208142
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2023-12-11
- Publication Date
- 2025-06-23
- Estimated Expiration
- 2043-12-11
AI Technical Summary
Existing interview setting agency systems incur significant employment costs due to manual handling of interview reservations and processes.
An employment information processing apparatus and system that automates the recruitment process by responding to applicant phone calls with voice guidance, transmitting application page URLs via SMS, executing chatbot screening, and managing interview schedules and web conferences.
The system reduces employment costs by automating the recruitment process 24/7, allowing for efficient screening and interview scheduling, and ensuring reminders are sent to applicants.
Smart Images

Figure 2025092816000001_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to an employment information processing apparatus and an employment information processing system.
Background Art
[0002] Patent Document 1 discloses an interview setting agency system that allows applicants to make interview reservations with simple operations even at night.
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0004] In such an interview setting agency system, since interview reservations are made with all applicants, a certain employment cost is incurred.
[0005] The present invention has been made in view of the above problems, and an object thereof is to provide an employment information processing apparatus and an employment information processing system capable of reducing employment costs.
Means for Solving the Problems
[0006] (1) The present invention provides a recruitment information processing apparatus (for example, the recruitment information processing apparatus 4 described later), which responds to a phone call from an applicant terminal (for example, the applicant terminal 5 described later) having a telephone communication function, a short message communication function, and an Internet communication function with voice guidance, and receives a request for the URL of the application page from the applicant terminal. The apparatus includes a telephone processing unit (for example, the telephone processing unit 20 described later), a URL generation unit (for example, the URL generation unit 23 described later) that receives a request for generating the URL of the application page from the telephone processing unit that has received the request for the URL of the application page from the applicant terminal and generates the URL of the application page, an SMS transmission processing unit (for example, the SMS transmission processing unit 21 described later) that receives a request for transmitting a short message from the URL generation unit that has generated the URL of the application page and transmits the URL of the application page generated by the URL generation unit to the applicant terminal as a short message, and a screening unit (for example, the screening unit 25 described later) that acquires the question information from a question information management unit (for example, the question information management unit 31 described later) that manages a plurality of question items used for screening applicants as question information, executes chatbot processing with the applicant terminal that has accessed the application page, and screens the applicant.
[0007] According to the recruitment information processing apparatus of the present invention, in response to a phone call from an applicant terminal with voice guidance, the URL of the application page is transmitted to the applicant terminal as a short message, and chatbot processing is executed with the applicant terminal that has accessed the application page to screen the applicant. Therefore, the applicants can be automatically handled 24 hours a day.
[0008] (2) The present invention also provides the recruitment information processing apparatus according to (1) above, which further includes a job information adjustment unit (for example, the job information adjustment unit 24 described later) that, before the screening unit screens the applicant, acquires the plurality of job information from a job information management unit (for example, the job information management unit 30 described later) that manages the plurality of job information, displays the plurality of job information on the applicant terminal that has accessed the application page in a selectable manner, and receives the job information selected by the applicant terminal.
[0009] According to the employment information processing apparatus of the present invention, a plurality of job offers are displayed on the applicant terminal that has accessed the application page so that they can be selected, and the job offers selected on the applicant terminal are accepted. Therefore, a plurality of job offers can be provided to the applicant and the applicant can be allowed to make a selection.
[0010] (3) The present invention also includes an interview adjustment unit (for example, the interview schedule information management unit 8 described later) that manages the schedule of available interview dates and times as interview schedule information, obtains the interview schedule information from the interview schedule information management unit, and displays on the applicant terminal of the applicant who has passed the screening a schedule of available interview dates and times so that it can be selected, and accepts the selected schedule of dates and times as the interview date and time on the applicant terminal (for example, the interview adjustment unit 26 described later). The employment information processing apparatus according to (1) or (2) above is characterized by this.
[0011] According to the employment information processing apparatus of the present invention, a schedule of available interview dates and times is displayed on the applicant terminal of the applicant who has passed the screening so that it can be selected, and the selected schedule of dates and times is accepted as the interview date and time on the applicant terminal. Therefore, it is possible to automatically handle the process from the primary screening of the applicant to the setting of the interview date and time.
[0012] (4) The present invention also provides that the interview adjustment unit registers the interview date and time received from the applicant terminal with the interview schedule information management unit and requests the issuance of the URL of the web conference to be used for the interview, and notifies the applicant terminal and the employment staff terminal of the URL of the web conference issued by the interview schedule information management unit. The employment information processing apparatus according to (3) above is characterized by this.
[0013] According to the employment information processing apparatus of the present invention, a request is made to the interview schedule information management unit for the issuance of the URL of the web conference to be used for the interview, and the URL of the web conference issued by the interview schedule information management unit is notified to the applicant terminal and the employment staff terminal. Therefore, it is possible to automatically handle the process from the primary screening of the applicant to the setting of the web conference to be used for the interview.
[0014] (5) The present invention also provides that after the interview scheduling unit notifies the applicant terminal of the URL of the web conference and before conducting the interview, the SMS sending processing unit is required to notify the applicant terminal of a reminder short message, and an e-mail reminder is sent to the applicant terminal. The SMS sending processing unit, which is required to notify the interview scheduling unit of the short message, notifies the applicant terminal of a reminder short message, which is the employment information processing apparatus according to (4) above, characterized in that.
[0015] According to the employment information processing apparatus of the present invention, not only does the SMS sending processing unit notify the applicant terminal of a reminder short message, but the interview scheduling unit also sends an e-mail reminder to the applicant terminal, so that the reminder can be surely performed.
[0016] (6) The present invention also provides an employment information processing system (for example, the employment information processing system 1 described later), characterized by comprising the applicant terminal and the employment information processing apparatus according to any one of (1), (2), (4), and (5) above.
[0017] According to the employment information processing system of the present invention, in response to a phone call from the applicant terminal with voice guidance, the URL of the application page is sent to the applicant terminal by a short message, and chatbot processing is executed with the applicant terminal that has accessed the application page, so as to select applicants, and thus applicants can be automatically responded to 24 hours a day.
Effects of the Invention
[0018] According to the employment information processing apparatus described in (1) to (5) above and the employment information processing system described in (6) above, the employment cost can be reduced.
Brief Description of the Drawings
[0019]
Figure 1
Figure 2
Figure 3
Figure 4A
Figure 4B
Figure 4C
Figure 4D
Figure 5
Embodiments for Carrying Out the Invention
[0020] Hereinafter, with reference to the drawings, the employment information processing system 1 according to the embodiments of the present invention will be described in detail.
[0021] First, the configuration of the employment information processing system 1 will be described with reference to FIG. 1. FIG. 1 is a schematic diagram showing the configuration of the employment information processing system 1.
[0022] The employment information processing system 1 shown in FIG. 1 is a system that uses a telephone line 2 and an Internet line 3, and automatically performs from the provision of a plurality of job information to the primary screening of applicants (document screening, screening based on answers to a plurality of question items) and the setting of interviews.
[0023] Specifically, the employment information processing system 1 includes a telephone line 2, an Internet line 3, an employment information processing apparatus 4, a plurality of applicant terminals 5, a plurality of employment staff terminals 6, and an interview slot information management apparatus 7.
[0024] The employment information processing device 4 is a server managed by an intermediary operator or its consignor. This employment information processing device 4 can input and output information, and is connected to the telephone line 2 and the Internet line 3, so that information can be transmitted and received (including telephone communication) with a plurality of applicant terminals 5, a plurality of employment staff terminals 6, and the interview slot information management device 7.
[0025] Each of the plurality of applicant terminals 5 has a telephone communication function, a short message communication function, and an Internet communication function, and is a general communication terminal connected to the telephone line 2 and the Internet line 3. For example, a smartphone or the like is assumed. Each of these plurality of applicant terminals 5 is used by an applicant (job seeker). In addition, each of the plurality of applicant terminals 5 can input and output information, and is connected to the telephone line 2 and the Internet line 3, so that information can be transmitted and received (including telephone communication) with the employment information processing device 4.
[0026] Each of the plurality of employment staff terminals 6 has a telephone communication function, a short message communication function, and an Internet communication function, and is a general communication terminal connected to the telephone line 2 and the Internet line 3. For example, a smartphone or the like is assumed. Each of these plurality of employment staff terminals 6 is used by an employment staff of an organization that wishes to recruit personnel. In addition, each of the plurality of employment staff terminals 6 can input and output information, and can transmit and receive information (including telephone communication) with the employment information processing device 4.
[0027] The interview slot information management device 7 is a server managed by an external vendor. This interview slot information management device 7 can input and output information, and is connected to the Internet line 3, so that information can be transmitted and received with the employment information processing device 4. The CPU (Central Processing Unit) (not shown) provided in the interview slot information management device 7 realizes various functions such as the interview slot information management unit 8 by executing various programs.
[0028] The interview slot information management unit 8 manages, as interview slot information, the slots of interviewable dates and times in association with each of a plurality of recruitment information (see FIG. 4C). When the interview adjustment unit 26 (see FIG. 2) requests the issuance of the URL of the web conference to be used for the interview, the interview slot information management unit 8 issues the URL of the web conference and notifies the interview adjustment unit 26 (see FIG. 2) of the issued URL of the web conference.
[0029] Next, the configuration of the recruitment information processing apparatus 4 will be described with reference to FIG. 2. FIG. 2 is a block diagram showing the configuration of the recruitment information processing apparatus 4.
[0030] As shown in FIG. 2, the recruitment information processing apparatus 4 includes a CPU 10, a RAM 11, a ROM 12, a storage unit 13, an input unit 14, an output unit 15, a communication unit 16, and the like.
[0031] The CPU (Central Processing Unit) 10 realizes various functions such as a telephone processing unit 20, an SMS transmission processing unit 21, and a screening adjustment unit 22 by executing various programs, and comprehensively controls the recruitment information processing apparatus 4.
[0032] The RAM (Random Access Memory) 11 is used as a work area for the CPU 10. The ROM (Read Only Memory) 12 stores the basic OS and various programs executed by the CPU 10. Various areas such as a recruitment information management unit 30 and a question information management unit 31 are allocated to the storage unit 13.
[0033] The input unit 14 is composed of a keyboard, a mouse, a touch panel display, a microphone, etc., and inputs various information. The output unit 15 is composed of a touch panel display, a speaker, a printer, etc., and outputs various information. The communication unit 16 performs transmission and reception of information (including telephone communication) with each of a plurality of applicant terminals 5 (see FIG. 1), each of a plurality of recruiter terminals 6 (see FIG. 1), and an interview slot management apparatus 7 (see FIG. 1).
[0034] The telephone processing unit 20 responds to the telephone call from the applicant terminal 5 (see FIG. 1) with voice guidance and accepts a request for the URL of the application page from the applicant terminal 5 (see FIG. 1). When the telephone processing unit 20 accepts a request for the URL of the application page from the applicant terminal 5 (see FIG. 1), it requests the URL generation unit 23 to generate the URL of the application page.
[0035] The SMS transmission processing unit 21 accepts a request for sending a short message from the URL generation unit 23 that has generated the URL of the application page, and sends the URL of the application page generated by the URL generation unit 23 to the applicant terminal 5 (see FIG. 1) as a short message, thereby causing the applicant terminal 5 (see FIG. 1) to display the URL of the application page (see FIG. 4A).
[0036] When this SMS transmission processing unit 21 is requested to notify the interview adjustment unit 26 of a short message, it notifies the applicant terminal 5 (see FIG. 1) of a reminder short message.
[0037] The screening adjustment unit 22 functions as the URL generation unit 23, the job offer adjustment unit 24, the screening unit 25, and the interview adjustment unit 26.
[0038] The URL generation unit 23 accepts a request for generating the URL of the application page from the telephone processing unit 20 that has accepted a request for the URL of the application page from the applicant terminal 5 (see FIG. 1), and generates the URL of the application page. When the URL generation unit 23 generates the URL of the application page, it requests the SMS transmission processing unit 21 to send a short message.
[0039] Before the screening unit 25 screens the applicant, the job offer adjustment unit 24 acquires a plurality of job offers from the job offer information management unit 30, and enables the applicant terminal 5 (see FIG. 1) that has accessed the application page to display the plurality of job offers in a selectable manner, and accepts the job offer information selected by the applicant terminal 5 (see FIG. 1). The job offer adjustment unit 24 notifies the screening unit 25 and the interview adjustment unit 26 of the job offer information selected by the applicant terminal 5 (see FIG. 1).
[0040] The screening unit 25 acquires question information (for example, questions regarding age, gender, and number of job transfers) associated with the job opening information notified by the job opening adjustment unit 24 from the question information management unit 31, and executes chatbot processing (see FIG. 4B) with the applicant terminal 5 (see FIG. 1) that has accessed the application page to screen the applicants. That is, the screening unit 25 causes the applicant terminal 5 that has accessed the application page to display the question information in a question-and-answer format and receives the information of the answers input by the applicant terminal 5. When the screening unit 25 allows an applicant to pass the screening, it notifies the interview adjustment unit 26 to that effect. The screening of applicants by the screening unit 25 employs a method of applying a filter based on the answers. In the case of this method, for example, for a question regarding the number of job transfers, it is assumed that an applicant will pass if the answer is 1 or 2 times, and will be filtered out and rejected if the answer is 3 or more times. By repeating such questions and answers, the applicants are narrowed down.
[0041] When the interview adjustment unit 26 is notified by the screening unit 25 that an applicant has passed the screening, it acquires interview slot information associated with the job opening information notified by the job opening adjustment unit 24 from the interview slot information management unit 8 (see FIG. 1), and enables the applicant terminal 5 (see FIG. 1) of the applicant who has passed the screening by the screening unit 25 to select a slot of interviewable date and time, and accepts the selected slot of date and time by the applicant terminal 5 (see FIG. 1) as the interview date and time.
[0042] This interview adjustment unit 26 registers the interview date and time received from the applicant terminal 5 (see FIG. 1) with the interview slot information management unit 8 (see FIG. 1) and requests the issuance of the URL of the web conference to be used in the interview, and notifies the applicant terminal 5 (see FIG. 1) and the employment responsible person terminal 6 (see FIG. 1) of the URL of the web conference issued by the interview slot information management unit 8 (see FIG. 4D).
[0043] Also, after notifying the applicant terminal 5 (see FIG. 1) of the URL of the web conference and before conducting the interview, the interview adjustment unit 26 requests the SMS transmission processing unit 21 to notify the applicant terminal 5 (see FIG. 1) of a reminder short message, and sends a reminder email to the applicant terminal 5 (see FIG. 1).
[0044] The recruitment information management department 30 manages a plurality of recruitment information.
[0045] The question information management department 31 manages, as question information, a plurality of question items used for screening applicants by associating each of them with a corresponding one of the plurality of recruitment information.
[0046] Next, with reference to FIG. 3, the processing flow of the employment information processing system 1 (see FIG. 1) will be described. FIG. 3 is a sequence diagram for explaining the processing flow of the employment information processing system 1 (see FIG. 1).
[0047] The recruitment staff of each organization inputs interview setting information (recruitment information and question information) using the recruitment staff terminal 6 (see FIG. 1) respectively. The interview setting information input via the recruitment staff terminal 6 (see FIG. 1) is transmitted to the recruitment information management department 30 (see FIG. 2) and the question information management department 31 (see FIG. 2) of the recruitment information processing apparatus 4 (see FIG. 1), and is managed as recruitment information by the recruitment information management department 30 (see FIG. 2) and as question information by the question information management department 31 (see FIG. 2). The recruitment information managed by the recruitment information management department 30 (see FIG. 2) and the question information managed by the question information management department 31 (see FIG. 2) are transmitted to the screening adjustment unit 22 (see FIG. 2) as necessary (step S101).
[0048] The applicant uses the applicant terminal 5 (see FIG. 1) to input the phone number connecting to the recruitment information processing apparatus 4 (see FIG. 1) and makes a phone call (step S201). The phone processing unit 20 (see FIG. 2) of the recruitment information processing apparatus 4 (see FIG. 1) responds to the phone call from the applicant terminal 5 (see FIG. 1) with voice guidance (step S202). The applicant requests the URL of the application page using the applicant terminal 5 (see FIG. 1) according to the voice guidance (step S203). The phone processing unit 20 (see FIG. 2) accepts the request for the URL of the application page from the applicant terminal 5 (see FIG. 1) and requests the URL generation unit 23 (see FIG. 2) to generate the URL of the application page (step S204).
[0049] The URL generation unit 23 (see Fig. 2) receives a request to generate the URL of the application page from the call processing unit 20 (see Fig. 2), generates the URL of the application page (step S205), and requests the SMS transmission processing unit 21 (see Fig. 2) to transmit a short message (step S206). The SMS transmission processing unit 21 (see Fig. 2) receives a request to transmit a short message from the URL generation unit 23 (see Fig. 2), and transmits the URL of the application page generated by the URL generation unit 23 (see Fig. 2) to the applicant terminal 5 (see Fig. 1) as a short message (step S207).
[0050] The job adjustment unit 24 (see Fig. 2) of the employment information processing apparatus 4 (see Fig. 1) acquires a plurality of job information from the job information management unit 30 (see Fig. 2), and displays the plurality of job information so that it can be selected on the applicant terminal 5 (see Fig. 1) that has accessed the application page (step S208). Then, the job adjustment unit 24 (see Fig. 2) receives the job information selected on the applicant terminal 5 (see Fig. 1) (step S209), and notifies the screening unit 25 (see Fig. 2) and the interview adjustment unit 26 (see Fig. 2) of the job information.
[0051] The screening unit 25 (see Fig. 2) acquires the question information associated with the job information notified from the job adjustment unit 24 (see Fig. 2) from the question information management unit 31 (see Fig. 2), executes chatbot processing with the applicant terminal 5 (see Fig. 1) that has accessed the application page, and screens the applicant (steps S210, S211). That is, the screening unit 25 (see Fig. 2) displays the question information in a question-and-answer format on the applicant terminal 5 (see Fig. 1) that has accessed the application page (step S210), and receives the answer information input on the applicant terminal 5 (see Fig. 1) (step S211). Note that steps S210 and S211 loop for the number of questions. When the screening unit 25 (see Fig. 2) passes the applicant in the screening, it notifies the interview adjustment unit 26 (see Fig. 2) to that effect.
[0052] When the interview scheduling unit 26 (see FIG. 2) is notified that the applicant has passed the screening by the screening unit 25 (see FIG. 2), it acquires the interview slot information associated with the job information notified from the job scheduling unit 24 (see FIG. 2) from the interview slot information management unit 8 (see FIG. 1), and displays a selectable frame of the date and time when the applicant can have an interview on the applicant terminal 5 (see FIG. 1) of the applicant who has passed the screening by the screening unit 25 (see FIG. 2) (step S212). At the same time, it accepts the selected date and time frame as the interview date and time on the applicant terminal 5 (see FIG. 1) (step S213). This interview scheduling unit 26 (see FIG. 2) registers the interview date and time received from the applicant terminal 5 (see FIG. 1) with the interview slot information management unit 8 (see FIG. 1) and requests the issuance of the URL of the web conference to be used in the interview (step S214), and notifies the applicant terminal 5 (see FIG. 1) and the recruiter terminal 6 (see FIG. 1) of the URL of the web conference issued by the interview slot information management unit 8 (see FIG. 1) (steps S215, S216).
[0053] After the interview scheduling unit 26 (see FIG. 2) notifies the applicant terminal 5 (see FIG. 1) of the URL of the web conference and before conducting the interview, it requests the SMS sending processing unit 21 (see FIG. 2) to notify the applicant terminal 5 (see FIG. 1) of a reminder short message (step S301), and sends a reminder email to the applicant terminal 5 (see FIG. 1) (step S303). The SMS sending processing unit 21 (see FIG. 2) requested to notify the interview scheduling unit 26 (see FIG. 2) of the short message notifies the applicant terminal 5 (see FIG. 1) of the reminder short message (step S302).
[0054] Next, with reference to FIGS. 4A, 4B, 4C, and 4D, the display mode of the applicant terminal 5 (see FIG. 1) will be described. FIG. 4A is a diagram showing the short message displayed on the applicant terminal 5 (see FIG. 1). FIG. 4B is a diagram showing the interaction with the chatbot displayed on the applicant terminal 5 (see FIG. 1). FIG. 4C is a diagram showing the interview schedule adjustment screen displayed on the applicant terminal 5 (see FIG. 1). FIG. 4D is a diagram showing the interview reservation completion screen displayed on the applicant terminal.
[0055] The display of the applicant terminal 5 (see Fig. 1) shown in Fig. 4A is the display of the screen of the short message received by requesting the URL of the application page according to the voice guidance.
[0056] The display of the applicant terminal 5 (see Fig. 1) shown in Fig. 4B is the display of the screen of the chatbot regarding the primary screening executed by accessing the application page.
[0057] The display of the applicant terminal 5 (see Fig. 1) shown in Fig. 4C is the display of the interview schedule adjustment screen displayed after the recruiter passes the screening.
[0058] The display of the applicant terminal 5 (see Fig. 1) shown in Fig. 4D is the display of the reservation completion screen notifying the URL of the web conference when the adjustment of the interview schedule is completed.
[0059] Next, with reference to Fig. 5, an example of a question in the chatbot process will be described. Fig. 5 is a diagram showing an example of a question in the chatbot process.
[0060] The question items shown in Fig. 5 are examples in the case of a food and beverage chain and can be freely customized.
[0061] Thus, according to the employment information processing system 1 and the employment information processing apparatus 4, the employment cost can be reduced.
[0062] That is, according to the employment information processing system 1 and the employment information processing apparatus 4, in response to a phone call from the applicant terminal 5 with voice guidance, the URL of the application page is sent to the applicant terminal 5 as a short message, and chatbot processing is executed with the applicant terminal 5 that has accessed the application page to screen the applicant, so that the applicant can be automatically corresponded to 24 hours a day.
[0063] Also, according to the recruitment information processing system 1 and the recruitment information processing apparatus 4, a plurality of job offers are displayed on the applicant terminal 5 that has accessed the application page so that they can be selected, and the job offers selected on the applicant terminal 5 are received. Thus, a plurality of job offers can be provided to the applicant and the applicant can be allowed to make a selection.
[0064] Further, according to the recruitment information processing system 1 and the recruitment information processing apparatus 4, a frame of interviewable dates and times is displayed on the applicant terminal 5 of the applicant who has passed the screening so that it can be selected, and the frame of dates and times selected on the applicant terminal 5 is received as the interview date and time. Thus, it is possible to automatically handle the process from the primary screening of the applicant to the setting of the interview date and time.
[0065] Moreover, according to the recruitment information processing system 1 and the recruitment information processing apparatus 4, a request is made to the interview frame information management unit 8 to issue a URL of a web conference to be used for the interview, and the URL of the web conference issued by the interview frame information management unit 8 is notified to the applicant terminal 5 and the recruiter terminal 6. Thus, it is possible to automatically handle the process from the primary screening of the applicant to the setting of the web conference to be used for the interview.
[0066] Also, according to the recruitment information processing system 1 and the recruitment information processing apparatus 4, not only does the SMS transmission processing unit 21 notify a reminder short message to the applicant terminal 5, but the interview adjustment unit 26 also sends a reminder email to the applicant terminal 5. Thus, it is possible to surely send a reminder.
[0067] The present invention is not limited to the above-described embodiments, and various modifications are possible without departing from the spirit and technical idea thereof.
[0068] For example, in the above-described embodiment, the case where the interview is set after the document screening of the applicant has been described as an example, but the present invention is not limited thereto. For example, when only the document screening of the applicant is used for selection, the present invention may perform only the document screening of the applicant and not perform the interview setting.
[0069] In the above embodiment, the case of issuing the URL of the application page by responding with voice guidance to the phone call from the applicant terminal 5 has been described as an example. In addition to this, the present invention may also issue the URL of the application page by responding with a web reception form.
Explanation of Signs
[0070] 1 Recruitment information processing system 2 Telephone line 3 Internet line 4 Recruitment information processing device 5 Applicant terminal 6 Recruiter terminal 7 Interview slot information management device 8 Interview slot information management section 10 CPU 11 RAM 12 ROM 13 Storage section 14 Input section 15 Output section 16 Communication section 20 Telephone processing section 21 SMS transmission processing section 22 Selection adjustment section 23 URL generation section 24 Job offer adjustment section 25 Selection section 26 Interview adjustment section 30 Job offer information management section 31 Question information management section
Claims
1. A telephone processing unit that responds to a telephone call from an applicant terminal having a telephone communication function, a short message communication function, and an Internet communication function with voice guidance, and receives a request for a URL of an application page from the applicant terminal; A URL generation unit that receives a request for generating a URL of an application page from the telephone processing unit that has received a request for a URL of an application page from the applicant terminal, and generates a URL of the application page; An SMS transmission processing unit that receives a request for transmitting a short message from the URL generation unit that has generated a URL of an application page, and transmits the URL of the application page generated by the URL generation unit to the applicant terminal as a short message; A screening unit that acquires the question information from a question information management unit that manages a plurality of question items used for screening applicants as question information, executes chatbot processing with the applicant terminal that has accessed the application page, and screens the applicant, characterized by comprising: An employment information processing apparatus.
2. Before the screening unit screens the applicant, the plurality of job information is acquired from a job information management unit that manages the plurality of job information, and the plurality of job information is selectively displayed on the applicant terminal that has accessed the application page, and further comprising a job adjustment unit that receives the job information selected by the applicant terminal. The employment information processing apparatus according to claim 1.
3. The interview schedule information is acquired from an interview schedule information management unit that manages the time frames available for interviews as interview schedule information, and the time frames available for interviews are selectively displayed on the applicant terminal of the applicant who has passed the screening by the screening unit, and further comprising an interview adjustment unit that receives the time frame selected by the applicant terminal as the interview date and time. The employment information processing apparatus according to claim 1 or 2.
4. The interview coordination unit registers the interview date and time received from the applicant terminal with the interview frame information management unit and requests the issuance of the URL of the web conference to be used for the interview, and notifies the applicant terminal and the recruitment staff terminal of the URL of the web conference issued by the interview frame information management unit. The recruitment information processing apparatus according to claim 3.
5. After the interview coordination unit notifies the applicant terminal of the URL of the web conference and before conducting the interview, it requests the SMS transmission processing unit to notify the applicant terminal of a reminder short message, and sends a reminder email to the applicant terminal. The SMS transmission processing unit requested to notify the interview coordination unit of the short message notifies the applicant terminal of a reminder short message. The recruitment information processing apparatus according to claim 4.
6. The applicant terminal, The recruitment information processing apparatus according to any one of claims 1, 2, 4, and 5, characterized by comprising: A recruitment information processing system.
Citation Information
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