Information processing device, information processing method, and program
The information processing system addresses the challenge of managing issues and information within organizations by integrating issue registration, meeting scheduling, and task management, enhancing operational efficiency and decision-making processes.
Patent Information
- Application Number
- JP2023221488
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2023-12-27
- Publication Date
- 2025-07-09
AI Technical Summary
Existing systems lack effective support for managing issues and information within organizations, particularly in decision-making processes such as voting, sharing, and reporting, and do not efficiently integrate meeting schedules and task management.
An information processing system that includes an information processing apparatus and terminal devices, capable of registering issues and meetings, generating display information based on predetermined rules, and associating tasks with issues to facilitate smooth decision-making and meeting operations.
Enhances the management of issues and information within organizations by providing integrated scheduling, task management, and meeting support, allowing users to easily track and manage issues and their associated tasks and meetings.
Smart Images

Figure 2025103836000001_ABST
Abstract
Description
Technical Field
[0001] Embodiments of the present disclosure relate to an information processing apparatus, an information processing method, and a program.
Background Art
[0002] Conventionally, for the purpose of supporting the operation of an organization, with respect to prerequisite matters including management concepts and the like, and business-related matters including business plans and the like, item names corresponding to each content are arranged and displayed. When any of the arranged item names is selected, an item input display that enables input of content corresponding to the selection is changed and displayed according to the selection. When an input to a pre-specified designated item or an operation to confirm the input is received among the content that can be input, a technique has been proposed in which the display is changed discriminately for the item name corresponding to the input or operation among the arranged item names.
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0004] However, there is room for improvement in the management of issues or information in an organization.
[0005] The problem to be solved by the present disclosure is to support the management of issues or information in an organization.
Means for Solving the Problems
[0006] The information processing apparatus according to the embodiment includes at least one processor. The processor registers at least one issue, and at least one meeting by at least one organization unit of the organization that takes an action on the at least one issue, in association with a task including the at least one issue. The processor outputs display information for displaying information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that takes an action on each of the at least one issue.
Brief Description of the Drawings
[0007]
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DETAILED DESCRIPTION OF THE INVENTION
[0008] Hereinafter, embodiments of an information processing system, an information processing apparatus, a terminal device, an information processing method, a program, and a recording medium (Computer Program Product) according to the present disclosure will be described in detail with reference to the drawings. In the following description, components having substantially the same functions and configurations are denoted by the same reference numerals, and duplicate descriptions will be made only when necessary. Further, the embodiments can be appropriately combined with other embodiments, modifications, and / or the prior art.
[0009] FIG. 1 is a schematic diagram for explaining the outline of an information processing system S according to the present embodiment. The information processing system S according to the present embodiment is a system that provides a management service for supporting the management of issues or information in the operation and management of various organizations including enterprises. In the present disclosure, in some cases, the information processing system S may be simply referred to as a system.
[0010] The issues to be managed in the present disclosure are, for example, topics on which decision-making such as voting is performed by the decision-making body of an organization, or topics on which sharing, consultation, and reporting are performed in an organization within a certain organization, and include at least one issue. Also, the information to be managed in the present disclosure is, for example, various types of information related to the issues. As an example, the information to be managed may be information indicating an issue or at least one issue included in the issue. As an example, the information to be managed may be information prepared for actions regarding each issue such as voting, sharing, consultation, and reporting in an organization, information used in actions regarding each issue, or information generated in actions regarding each issue. As an example, the information to be managed may be information indicating relationships between issues or between information, such as other issues, other topics, and other actions. Note that in the present embodiment, the subject of management supported by the management service provided by the information processing system S, that is, the above-described issues or information, may be described as a topic or information associated with the topic (topic-associated information), or may be collectively described simply as the subject of management.
[0011] In the description of the following embodiments and the like, mainly management issues or information associated with management issues are treated as the subject of management, and the case where it is voted on by the decision-making body is exemplified. Therefore, the points described as management issues, management issue management processes, etc. can be appropriately read as the issues or information to be managed, issue management processes, information management processes, etc., respectively. Also, the decision-making body and the like can be appropriately read as an organization. Also, decision-making, voting, etc. can be appropriately read as actions.
[0012] Here, the decision-making body of the organization includes, for example, meeting bodies such as the board of directors, management meetings, executive officer meetings, business division meetings, department head meetings, section chief meetings, etc. The decision-making body may be an organ or meeting body stipulated by laws and regulations regarding organizations such as the Companies Act, or may be defined within the company by internal regulations, etc. The meeting body may have a secretariat involved in the meeting body. The decision-making body operates the organization, for example, by making decisions based on management issues. As an example, the decision-making body makes various decisions such as introducing welfare benefits to increase employee satisfaction, obtaining financing to stabilize the cash flow, and determining a policy to focus more on patents and file applications.
[0013] As shown in FIG. 1, the information processing system S of the present embodiment includes an information processing apparatus 10 and at least one terminal device T1 to TN. In the information processing system S, the information processing apparatus 10 and each of the at least one terminal device T1 to TN are configured to be communicable with each other via a network N.
[0014] Each of the at least one terminal device T1 to TN of the present embodiment is operated by users P1 to PN, respectively. In the following description, when not distinguishing the at least one terminal device T1 to TN, the terminal device T1 operated by the user P1 will be described as an example. Also, when not distinguishing the at least one terminal device T1 to TN, it may be generically referred to as the terminal device T. Similarly, when not distinguishing the users P1 to PN, it may be generically referred to as the user P.
[0015] The terminal device T1 is operated, for example, by the user P1 who is a member of the organization. The user P1 examines the issue, proposes the issue to the decision-making body of the organization, re-examines the issue upon receiving the result (resolution) of the discussion of the decision-making body, and executes the business in accordance with the resolution.
[0016] The terminal device TK is operated by, for example, the user PK who is a member of the secretariat of the meeting body (decision-making body) of the organization. The user PK supports decision-making by the decision-making body, such as sending out a convocation notice for a meeting to discuss the proposed topics.
[0017] The terminal device TN is operated by, for example, the user PN who is a member of the decision-making body of the organization. The user PN checks information regarding the meeting to be attended, such as convocation notices and materials, and the status of each management issue, and makes decisions.
[0018] Next, the specific configurations of the information processing apparatus 10 and the terminal device T1 of the embodiment will be described.
[0019] (Information Processing Apparatus 10) The information processing apparatus 10 of the present embodiment is, for example, a device that is communicatively connected to a client device and performs various processes in response to requests from the client device. The information processing apparatus 10 is, for example, a server device managed by an operator who provides a management service. The information processing apparatus 10 provides a management service to the terminal device T1 in response to inputs and operation results related to management issues received from the terminal device T1 as a client device via the network N.
[0020] FIG. 2 is a block diagram showing an example of the hardware configuration of the information processing apparatus 10 according to the embodiment. The information processing apparatus 10 has, for example, a configuration similar to that of a general computer as shown in FIG. 2. As an example, it has a processor 11, a main storage device (memory) 13, an auxiliary storage device (memory) 15, a network interface 17, and a device interface 18. The processor 11, the main storage device 13, the auxiliary storage device 15, the network interface 17, and the device interface 18 are communicatively connected to each other via, for example, a bus 19.
[0021] Note that, although FIG. 2 illustrates the information processing apparatus 10 having each component one by one, it is not limited thereto. The information processing apparatus 10 may have a plurality of the same components. Further, in FIG. 2, one information processing apparatus 10 is illustrated, but software may be installed in a plurality of computers, and each of the plurality of computers may execute the same or different partial processing of the software. In this case, it may be a form of distributed computing in which each of the plurality of computers communicates via a network interface 17 or the like and executes processing. That is, the information processing apparatus 10 according to the embodiment may be configured as a system that realizes various functions described below by one or more computers executing instructions stored in one or more storage devices.
[0022] Various operations of the information processing apparatus 10 may be executed in parallel using one or more processors or using a plurality of computers via a network. Further, various operations may be distributed to a plurality of arithmetic cores in the processor and executed in parallel. Further, part or all of the processing, means, etc. of the present disclosure may be executed by at least one of a processor and a storage device provided on a cloud that can communicate with the information processing apparatus 10 via the network N. Thus, the processing of the information processing system S in the present embodiment may be in a form of parallel computing by one or more computers.
[0023] The processor 11 may be an electronic circuit (processing circuit, Processing circuit, Processing circuitry, CPU (Central Processing Unit), GPU (Graphics Processing Unit), FPGA (Field Programmable Gate Array), or ASIC (Application Specific Integrated Circuit), etc.) that includes a control device and an arithmetic device of the information processing apparatus 10. Further, the processor 11 may be a semiconductor device including a dedicated processing circuit or the like. The processor 11 is not limited to an electronic circuit using electronic logic elements, and may be realized by an optical circuit using optical logic elements. Further, the processor 11 may include an arithmetic function based on quantum computing.
[0024] The processor 11 can perform arithmetic processing based on data and software (programs) input from each device and the like of the internal configuration of the information processing apparatus 10, and output arithmetic results and control signals to each device and the like. The processor 11 may control each component constituting the information processing apparatus 10 by executing the OS (Operating System) of the information processing apparatus 10, applications, and the like.
[0025] The information processing apparatus 10 in the present embodiment may be realized by one or a plurality of processors 11. Here, the processor 11 may refer to one or a plurality of electronic circuits arranged on one chip, or may refer to one or a plurality of electronic circuits arranged on two or more chips or two or more devices. When using a plurality of electronic circuits, each electronic circuit may communicate wired or wirelessly.
[0026] The main memory device 13 is a storage device that stores instructions executed by the processor 11 and various data, etc., and the information stored in the main memory device 13 is read by the processor 11. The auxiliary storage device 15 is a storage device other than the main memory device 13. Note that these storage devices mean any electronic components capable of storing electronic information, and may be semiconductor memories. The semiconductor memory may be either a volatile memory or a non-volatile memory. The storage device for storing various data used in the information processing apparatus 10 according to the embodiment may be realized by the main memory device 13 or the auxiliary storage device 15, or may be realized by a built-in memory built into the processor 11. For example, the storage unit in the embodiment may be realized by the main memory device 13 or the auxiliary storage device 15.
[0027] A plurality of processors may be connected (coupled) to one storage device (memory), or a single processor 11 may be connected. A plurality of storage devices (memories) may be connected (coupled) to one processor. When the information processing apparatus 10 in the embodiment is composed of at least one storage device (memory) and a plurality of processors connected (coupled) to this at least one storage device (memory), at least one of the plurality of processors may include a configuration connected (coupled) to at least one storage device (memory). Further, this configuration may be realized by the storage devices (memories) and the processor 11 included in a plurality of computers. Furthermore, a configuration in which the storage device (memory) is integrated with the processor 11 (for example, a cache memory including an L1 cache and an L2 cache) may be included.
[0028] The network interface 17 is an interface for connecting to the network N, either wirelessly or wired. The network interface 17 may use an appropriate interface, such as one that conforms to an existing communication standard. Information exchange may be performed with an external device connected via the network N by the network interface 17. Note that the network N may be any of a WAN (Wide Area Network), LAN (Local Area Network), PAN (Personal Area Network), etc., or a combination thereof, as long as information exchange is performed between the information processing apparatus 10 and the external device. An example of a WAN is the Internet, etc., an example of a LAN is IEEE802.11 or Ethernet (registered trademark), etc., and an example of a PAN is Bluetooth (registered trademark) or NFC (Near Field Communication), etc.
[0029] The device interface 18 is an interface such as USB (Universal Serial Bus) that directly connects to an output device such as a display device, an input device, and an external device. Also, the external device may be a storage device (memory), network storage, HDD, or the like. Further, the external device may be a device having some functions of the components of the information processing apparatus 10 according to the embodiment. That is, the information processing apparatus 10 may transmit or receive some or all of the processing results of the external device.
[0030] FIG. 3 is a block diagram showing an example of the functional configuration of the information processing apparatus 10 according to the embodiment. The information processing apparatus 10 has functions as, for example, a registration management unit 11a, an output control unit 11b, and a storage unit 11c, as shown in FIG. 3. Specifically, at least one program for realizing each function of the information processing apparatus 10 is stored, for example, in the main storage device 13 or the auxiliary storage device 15. The processor 11 can realize each function of the information processing apparatus 10 by reading and executing the program stored in the main storage device 13 or the auxiliary storage device 15.
[0031] The registration management unit 11a communicates with the terminal device T1 via a network, for example. Specifically, the registration management unit 11a receives the input of information regarding management issues from the terminal device T1. Further, the registration management unit 11a stores the received information regarding management issues in the storage unit 119.
[0032] Specifically, for each received management issue, the registration management unit 11a assigns an identifier (for example, an issue ID (Identification)) for uniquely identifying the management issue. Also, the registration management unit 11a directly or indirectly associates the received information regarding the management issue with the issue ID and stores it in the storage unit 119. Therefore, in the information processing apparatus 10 according to the embodiment, the information regarding the management issue is associated and managed with other information regarding the same management issue, other information regarding other management issues, and other IDs associated with the issue ID.
[0033] The output control unit 11b communicates with the terminal device T1 via a network, for example. Specifically, the output control unit 11b generates display information for displaying information regarding management issues and outputs it to the terminal device T1. Note that each display information may include layout information. As an example, the output control unit 11b generates display information for displaying information indicating a plurality of registered management issues and outputs it to the terminal device T1.
[0034] The storage unit 11c stores various programs executed in the information processing apparatus 10. Also, the storage unit 11c stores information regarding management issues. Note that the information regarding management issues may include document data and audio data uploaded from the terminal device T1.
[0035] (Terminal device T1) The terminal device T1 of the present embodiment transmits and receives information regarding management issues to and from the information processing apparatus 10 in the management service.
[0036] FIG. 4 is a block diagram showing an example of the hardware configuration of the terminal device T1 according to the embodiment. As shown in FIG. 4, the terminal device T1 of the present embodiment has the same configuration as a general computer. As an example, it includes a processor 21, a main memory device (memory) 23, an auxiliary memory device (memory) 25, a network interface 27, a device interface 28, a display device 30, and an input device 31. The processor 21, the main memory device 23, the auxiliary memory device 25, the network interface 27, and the device interface 28 are communicably connected to each other via, for example, a bus 29. The display device 30 and the input device 31 are each connected to the device interface 28.
[0037] The processor 21, the main memory device 23, the auxiliary memory device 25, the network interface 27, and the device interface 28 each have the same hardware configuration as the processor 11, the main memory device 13, the auxiliary memory device 15, the network interface 17, and the device interface 18, respectively, and the description thereof is omitted.
[0038] The display device 30 is, for example, a display device such as an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube), a PDP (Plasma Display Panel), or an organic EL (Electro Luminescence) panel. The display device 30 displays each screen for displaying information regarding, for example, the management issues described later, based on an instruction from the processor 21.
[0039] The input device 31 is, for example, a device such as a keyboard, a mouse, or a touch panel. The input device 31 receives various operation inputs by the user P1 in, for example, the management issue management process described later. The input device 31 outputs the result of the operation input received from the user P1 to the processor 21.
[0040] Note that other external devices may be connected to the terminal device T1 via the device interface 18, such as a camera, a microphone, a motion capture device, and various sensors.
[0041] FIG. 5 is a block diagram showing an example of the functional configuration of the terminal device T1 according to the embodiment. As shown in FIG. 5, the terminal device T1 of the present embodiment has functions as a terminal control unit 21a and a browser unit 21b. Specifically, at least one program for realizing each function of the terminal device T1 is stored in, for example, the main storage device 23 or the auxiliary storage device 25. The processor 21 can realize each function of the terminal device T1 by reading and executing the program stored in the main storage device 23 or the auxiliary storage device 25.
[0042] The terminal control unit 21a activates the browser unit 21b in response to an instruction from the user, for example.
[0043] The browser unit 21b is, for example, a general web browser and executes processing according to HTML (Hyper Text Markup Language) data, scripts (e.g., Java (registered trademark) Script), etc. When activated, the browser unit 21b transmits an initial access URL to the information processing device 10 and accesses it.
[0044] The browser unit 21b displays data including text data and image data received from the information processing device 10 on the display device 30 of the terminal device T1 in a predetermined form. More specifically, in the management issue management process, the browser unit 21b displays information related to the management issue on the display device 30 of the terminal device T1 in a predetermined form based on the display information received from the information processing device 10.
[0045] (Procedure for management issue management) Next, the management of the life cycle of management issues, which is performed using the management services provided by the information processing system S according to the embodiment, will be described. FIG. 6 is a flowchart showing an example of the management procedure of management issues related to management issues that require a resolution by a decision-making body having a secretariat according to the embodiment.
[0046] First, for example, the user P1, who is a member of the organization, registers a management issue in the information processing system S by inputting information related to the management issue using the terminal device T1 (S101). Note that the information related to the management issue may be input by the user PK of the secretariat or the user PN of the decision-making body.
[0047] Then, for example, the user P1 registers the topics included in the registered management issue (S102), proposes the topics, and submits them to the decision-making body (S103).
[0048] The user PK of the secretariat of the decision-making body manages the meeting for discussing the topic by the decision-making body. Also, the user PN of the decision-making body makes a decision (which may be referred to as a resolution in this specification) on the topic proposed in the meeting as a member of the decision-making body. Further, when a decision is made by the decision-making body, the user PK of the secretariat registers the content of the meeting, such as the discussion and conclusion (e.g., resolution content) by the decision-making body, in the information processing system S.
[0049] If, as a result of the decision-making body's resolution on the proposed topic, it is necessary to re-examine, such as taking it back, or there are unresolved topics (S104: No), the user P1 re-examines (S102) and proposes (S103) again while referring to the content of the meeting of the registered decision-making body.
[0050] On the other hand, when the proposed issue is voted on by the decision-making body (S104: Yes), for example, user P1 executes the resolution content by the decision-making body (S105), and reports to the decision-making body by registering the execution result in the information processing system S. Also, for example, user PN monitors the management issues by referring to the registered execution results (S106). After that, until the response to the management issue is completed (S107: Yes), the proposal of new or reconsidered issues, the execution of the resolution content (S105), and the report (S106) are repeated (S107: No).
[0051] (Flow of management issue processing) Next, an example of the management issue processing realized by the information processing apparatus 10 according to the embodiment will be described. FIG. 7 is a flowchart showing an example of the flow of the management issue processing according to the present embodiment.
[0052] The output control unit 11b outputs display information to the terminal device T, for example, in response to an access from the terminal device T using the initial access URL (S201). This display information preferably includes, for example, an overview display of the functions of the entire system as shown in FIG. 8 or information managed by the system related to the user when displayed immediately after accessing the system. Note that this display information may be information for displaying the screen at the time of the previous logout, such as the screens illustrated in FIGS. 9 to 15, and can be set as appropriate.
[0053] The registration management unit 11a executes the registration process of the management issue, for example, based on the output according to the user operation from the terminal device T (S202).
[0054] When an issue is proposed (initiated) regarding a certain management issue (S203: Yes), for example, the registration management unit 11a can further generate notification information for notifying the user PK of the secretariat of the decision-making body set for the issue that the issue has been proposed (S204). The notification information is displayed, for example, on a screen (see FIG. 11) when the user PK accesses the information processing apparatus 10 via a web browser from the terminal device TK. Also, for example, it may be a notification sent outside the system such as an email or an external chat tool.
[0055] Also, for example, the registration management unit 11a determines whether to end the management issue management process (S205). If it is not determined to end the management issue management process (S205: No), for example, the process returns to the process of outputting the display information of S201 to the terminal device T. On the other hand, if it is determined to end the management issue management process (S205: Yes), the process ends.
[0056] FIGS. 8 to 15 are diagrams showing an example of a display screen displayed as a web browser screen on at least one of the display devices 30 of the terminal device T in the management issue management process according to the embodiment. When an initial access URL is transmitted from the terminal device T1, the information processing apparatus 10 may authenticate the user connecting to the system, such as logging in using an ID, password, etc. as necessary. In a configuration for performing user authentication, the output control unit 11b outputs, for example, display information for displaying a screen for inputting login information such as an ID and a password to the terminal device T in response to the access from the terminal device T using the initial access URL. Each of the screens illustrated in FIGS. 8 to 15 can be a screen that transitions from a screen for inputting login information.
[0057] In the present disclosure, the operation button is an example of an area that a user operates for a predetermined purpose, and may be an image such as an icon, a text display, or other displays.
[0058] In the present disclosure, screen transition or transition is an example of displaying different information on the screen. Therefore, when different information is to be displayed, it is not limited to screen transition. As shown in FIG. 11, a new screen may be displayed on top of the previous screen so that a plurality of screens overlap, or another window may be opened and displayed.
[0059] FIG. 8 is a diagram showing an example of a display screen 210 displayed on the display device 30 of the terminal device T in the management issue management process according to the embodiment.
[0060] The display screen 210 can function as, for example, a home screen (top screen). For example, when "Home" in the navigation bar 201 is operated, the output control unit 11b may display the display screen 210 of FIG. 8, which is the home screen of the system. This display screen 210 is preferably displayed immediately after accessing the system in order to reduce the chances of being overlooked by the accessing user. Further, this display screen 210 preferably includes an overview of the functions of the entire system and information managed by the systems related to the user. Thus, the information processing system S according to the embodiment may be equipped with a function of presenting at least one of topics such as management issues related to the user and information (information associated with the topic) based on a predetermined rule such as a schedule of meetings and tasks managed in association with the topic. This predetermined rule may be, for example, an in-house regulation for determining the type of meeting for which an issue should be raised or the order of meetings. For example, the predetermined rule may be an in-house regulation that defines a meeting for which a proposal or resolution should be obtained based on the amount or content. For example, the predetermined rule may be an in-house meeting or approval rule. For example, the predetermined rule may be a law such as the Companies Act.
[0061] The display screen 210 includes a display area 211 for presenting management issues related to the user P accessing from the terminal device T. For example, as shown in FIG. 8, the display area 211 of the display screen 210 presents the management issues related to the user P as "Issues related to you". FIG. 8 exemplifies a case where, as "Issues related to you", management issues 211a to 211d with high importance, for example, among the management issues related to the user P accessing from the terminal device T, are displayed. Each of the management issues 211a to 211d includes, for example, the title, person in charge, and display of importance of the management issue.
[0062] Note that the management issues presented in the display area 211 are not limited to their importance. For example, management issues for which a notification including the user P as the destination has been sent or there are unconfirmed notifications, management issues for which information has been added due to a meeting being recently held or a task being recently executed, management issues for which a meeting is scheduled to be held recently or there is a deadline for an unexecuted task, or management issues extracted by a combination of these can be arbitrarily set.
[0063] In addition, the display area 211 includes the display of an operation button 212 for instructing the display of a "task list" that displays management issues in a list. For example, when the operation button 212 for instructing the display of the "task list" is operated, the output control unit 11b may display the display screen 220 of FIG. 9 including the list display of management issues.
[0064] Note that the "list" in this embodiment is not limited to all items being displayed on one page, but also includes being displayed over multiple pages.
[0065] In addition, the display screen 210 includes a display area 213 for presenting meetings managed in association with management issues related to the user P accessing from the terminal device T. Here, managing a meeting in association with a management issue may mean managing the meeting directly linked to the management issue, or managing the meeting indirectly linked to the management issue through information of at least one management target such as other topics, meetings, and other management issues. That is, in the present disclosure, managing in association means managing directly or indirectly linked. For example, as shown in FIG. 8, the display area 213 of the display screen 210 presents a meeting linked to a management issue related to the user P as the "latest meeting". FIG. 8 exemplifies a case where, as the "latest meeting", among the meetings linked to the management issue related to the user P accessing from the terminal device T, for example, meetings 213a to 213e in which the user P is included as a participant are displayed in ascending order of their scheduled holding dates. Each of the meetings 213a to 213e includes, for example, a display of the title of the meeting and the scheduled date and time of the meeting. In addition, each of the meetings 213a to 213e may include a display indicating that it is a regular meeting, such as the meeting 213a.
[0066] Note that the meetings presented in the display area 213 are not limited to the meetings in which the user P is included as a participant, and can be arbitrarily set, for example, meetings in which the user P proposed a topic.
[0067] As described above, the information processing system S according to the embodiment can display information (topic-associated information) based on a predetermined rule such as the schedule of a meeting managed directly or indirectly linked to a topic such as a management issue related to the user P accessing from the terminal device T, that is, the schedule of a future meeting related to the management issue. Thereby, the user P can easily confirm the schedule of future meetings.
[0068] In addition, the display area 213 includes the display of an operation button 214 for instructing the display of a "meeting list" that displays meetings in a list. For example, when the operation button 214 for instructing the display of the "meeting list" is operated, the output control unit 11b may display a display screen including a list display of meetings. For example, the display screen including the list display of meetings may be narrowed down to the meetings to be displayed in a list based on the search keyword input by the user P, such as including the display of an input field for inputting a search keyword, and the plurality of registered meeting information. Thereby, the user P can easily confirm the total amount of meetings by the decision-making organization while maintaining the listability, or can easily access the desired meeting information (topic-associated information) based on a predetermined rule such as the schedule or result of the discussion regarding the management issue (topic) or the agenda.
[0069] In addition, the display screen 210 includes a display area 215 for presenting tasks directly or indirectly associated with the management issues related to the user P accessing from the terminal device T. For example, as shown in FIG. 8, the display area 215 of the display screen 210 presents the tasks associated with the management issues related to the user P as "Your Tasks". FIG. 8 illustrates a case where, as "Your Tasks", the tasks 215a to 215d related to the management issues related to the user P accessing from the terminal device T and scheduled to be executed by the user P are displayed in ascending order of their deadlines. In the example of FIG. 8, the tasks 215a and 215b are displayed as "Tasks until today", the task 215c is displayed as "Tasks until tomorrow", and the task 215d is displayed as "Tasks after that". Note that the classification of the tasks displayed as "Your Tasks" is not limited to the example of FIG. 8. For example, it may be two classifications of "Tasks until today" and "Tasks after tomorrow", or four or more classifications. Also, the items (classification) of each classification of the tasks displayed as "Your Tasks" are arbitrary. Each of the tasks 215a to 215d includes, for example, the title, deadline, status, and display of related meetings of the task.
[0070] In this way, the information processing system S according to the embodiment manages tasks (topic - associated information) based on predetermined rules directly or indirectly linked to management issues (topics), and can display information (topic - associated information) based on predetermined rules such as the schedule and status of tasks that are matters to be executed by the user P accessing from the terminal device T. In other words, the information processing system S according to the embodiment can display the schedule and status of tasks that are matters directly or indirectly linked and managed to meetings related to the user P accessing from the terminal device T. Thereby, the user P can easily check his / her tasks regarding the topics of past meetings and / or future meetings. Also, the user P can easily grasp the progress of these tasks and can simply consider the execution order thereof. For example, the user P can easily confirm that among the tasks 215a and 215b whose deadlines are today and are displayed as "tasks until today", task 215a has been executed while task 215b has not been executed.
[0071] Also, the display area 215 includes the display of an operation button 216 that instructs the display of a "task list" for displaying tasks in a list. For example, when the operation button 216 that instructs the display of the "task list" is operated, the output control unit 11b may display a display screen including a list display of tasks. For example, the display screen including the list display of tasks may include the display of an input field for inputting a search keyword and a selection field for selecting a status, and can narrow down the tasks to be displayed in a list based on the search keyword input by the user P, the specified status, and the registered multiple tasks, etc. Thereby, the user P can easily check the progress and total quantity of the tasks (topic - associated information) based on predetermined rules to be executed while maintaining the listability, or can easily access desired information (topic - associated information) such as the content of tasks regarding management issues (topics) or topics.
[0072] FIG. 9 is a diagram showing an example of a display screen 220 displayed on the display device 30 of the terminal device T in the management issue management process according to the embodiment.
[0073] The display screen 220 can function as a display screen of "issue list" including, for example, a list display of management issues. For example, when the operation button 212 for instructing the display of the "issue list" is operated on the display screen 210 of FIG. 8, or when the "issue" of the navigation bar 201 is operated on an arbitrary display screen, the output control unit 11b may display the display screen 220 of FIG. 9 including the list display of management issues. This display screen 220 may present, regarding the meetings related to the accessing user P, in addition to the past discussions and meeting resolution results, the schedule and prediction of future meetings based on the company regulations. Thus, the information processing system S according to the embodiment may be equipped with a function of presenting information (topic - associated information) based on a predetermined rule, which is at least one of the past discussions and resolution results and the future schedule and prediction, regarding meetings managed based on a predetermined rule associated with the management issues (topics) related to the user. Thereby, it becomes possible to reduce the labor involved in holding meetings.
[0074] The display screen 220 includes a display area 221 for presenting a list of management issues related to the user P accessing from the terminal device T. FIG. 8 illustrates a case where the management issues 221a to 221c related to the user P accessing from the terminal device T are listed. Each of the management issues 221a to 221c includes, for example, the title of the management issue, the person in charge, the importance, the approved / unapproved status in the workflow, and the display of meetings regarding the topics included in the management issue. The display of the meeting includes, for example, the display of the meeting name, the date and time of the meeting, the topic, and the purpose regarding the most recently held meeting. Note that the display of the meeting may be a meeting schedule based on a predetermined rule such as the next meeting.
[0075] In addition, the display screen 220 may include, for example, the display of an input field 222 for inputting a search keyword, and may be able to narrow down the management issues to be listed based on the search keyword input by the user P and the plurality of registered management issues. As a result, the user P can easily confirm the total amount of management issues (topics) while maintaining the listability, easily access desired issue information (topic - associated information) based on predetermined rules such as topics, meeting schedules, discussion schedules, and discussion results related to the management issues, or propose ideas for meetings. The narrowing - down may be done by a filter or the like.
[0076] In addition, the display screen 220 includes, for example, in addition to selecting the management issues listed and proposing them for a meeting, the display of an operation button 223 for instructing "new proposal" for newly registering a management issue that serves as the basis for proposing for a meeting. For example, when the operation button 223 for instructing "new proposal" is operated, the output control unit 11b may display a display screen for registering a management issue and proposing the topic of that management issue for a meeting.
[0077] In addition, the display screen 220 includes, for example, a display area 225 for displaying information based on predetermined rules such as the history, future schedules, and predictions of meetings for voting on topics included in the selected management issue among the management issues listed in the display area 221.
[0078] FIG. 9 illustrates the display area 225 when the management issue 221b in the display area 221 is selected. In the example of FIG. 9, the display area 225 includes the display of meetings 225a to 225e that are directly or indirectly associated and managed with the selected management issue 221b. Each of the meetings 225a to 225e is arranged in the order along the workflow of the management issue, that is, displayed in chronological order. The display area 225 includes the display of an icon indicating the "current" position in that chronological order.
[0079] In addition, the display area 225 includes the display of "past" meetings 225a to 225c in that time series. The past meetings include, for example, the display of the results of resolutions regarding the topics included in the selected management issues. In the example of FIG. 9, it includes the display of icons indicating that the topics of the management issues selected in meetings 225a to 225c have been "resolved". In addition, the display area 225 includes the display showing the outline of each meeting together with the icon indicating the result of the resolution. The display showing the outline of each meeting includes the display of the meeting date and time, meeting name, topic, time required for the resolution of that topic, purpose, and person in charge.
[0080] In addition, the display area 225 includes the display of "future" meetings 225d and 225e in that time series. That is, the display area 225 includes the display of information based on predetermined rules such as future schedules and predictions regarding the meetings related to the selected management issues. The future meetings are, for example, meetings managed in association with the selected management issues, and are, for example, meetings scheduled or predicted to be held in accordance with their workflow (predetermined rules). The "future" meetings 225d and 225e are displayed together with an icon indicating that the meeting is scheduled or predicted to be held, such as "the next meeting".
[0081] In addition, the display area 225 includes the display of an operation button 226 for instructing the display of detailed information on the selected management issue, such as "View Issue Details". For example, when the operation button 226 of "View Issue Details" is operated, the output control unit 11b may display a display screen including the detailed information on the selected management issue.
[0082] In addition, each of the "future" meetings 225d and 225e in the display area 225 includes, for example, the display of the meeting name scheduled or predicted to be held in accordance with the workflow, and the display of an operation button 227 for instructing the proposal of a topic to the meeting, such as "Propose". For example, when the operation button 227 of "Propose" is operated, the output control unit 11b may display a display screen for proposing the topics included in the selected management issue for the meeting including the display of the operation button 227.
[0083] Further, the display area 225 includes, for example, the display of an operation button 228 for instructing the proposal of an issue such as "Additional Proposal" to a meeting, together with the designation of the destination meeting of the proposal. For example, when the operation button 228 of "Additional Proposal" is operated, the output control unit 11b may display a display screen for designating the destination meeting of the proposal and proposing the issue to the designated meeting.
[0084] FIG. 10 is a diagram showing an example of a display screen 230 displayed on the display device 30 of the terminal device T in the management process of management issues according to the embodiment. For example, this screen is transitioned to by clicking an operation button 223 indicating new registration within the screen of FIG. 9.
[0085] The display screen 230 can function as a display screen for proposing an issue for any purpose such as deliberation, resolution, approval, consultation, report, etc. to a meeting, which is directly or indirectly associated with the management issue regarding the management issue, for example. Specifically, the display screen 230 can function as a display screen for proposing an issue while referring to a meeting scheduled or expected to be held in accordance with a pre-registered workflow (predetermined rules) to a meeting for making a decision on a management issue. In this way, the information processing system S according to the embodiment may be equipped with a function of presenting a meeting (topic-associated information) scheduled or expected to be held in accordance with a pre-registered workflow in the proposal of a management issue (topic) related to the user.
[0086] The display screen 230 can be expressed as a display screen for setting a meeting displayed in the display area 225 of the display screen 220 in FIG. 9. For example, when a management issue for which the destination meeting is not set is selected in the display area 221 of the display screen 220 in FIG. 9, the output control unit 11b may display the display screen 230 in FIG. 10. The display screen 230 includes a display 231 indicating the progress of the proposal. FIG. 10 illustrates the display screen 230 when selecting the proposal route in a state where a management issue is selected.
[0087] The display screen 230 includes, for example, a display area 233 for displaying candidates for pre-registered workflows. Each candidate workflow in the display area 233 includes, for example, the display of a meeting of the final decision-making body for the management issue such as "final route", the content of the final decision-making for the management issue such as "final goal", and the description of that workflow.
[0088] This workflow can be defined, for example, in accordance with the content of the management issue, laws and regulations defining the meeting body, internal regulations, and regulations for submissions. Also, this workflow may be to propose a decision-making body or meeting that has made a decision on other management issues similar to the management issue information such as the title and category of the management issue. For example, the registration management department 11a may propose a workflow including a decision-making body and a meeting to the user P according to a predetermined title, category, and above the amount. The workflow to be presented may have related internal agreements (for example, content that requires a vote by a certain decision-making body, the upper limit of the amount that can be voted on, the order of deliberation when deliberation by a plurality of decision-making bodies is required, etc.) pre-registered by the system user. It is preferable that a plurality of types of workflows are provided according to, for example, the decision-making body, the type of management issue, the type of issue, etc.
[0089] In addition, the display screen 230 includes a display area 235 for displaying meetings that are scheduled or expected to be held along the selected workflow candidate. The display area 235 displays the meetings that are scheduled or expected to be held in the order of their holding. The display of each meeting includes the display of the meeting name and the purpose of that meeting.
[0090] In addition, the display screen 230 includes the display of an operation button 237 for instructing to return to the selection of management issues such as "Back", an operation button 238 for instructing to proceed to the input of proposed content such as "Next", and an operation button 239 for instructing to cancel the proposal such as "×". For example, when the operation button 238 of "Next" is operated, the output control unit 11b may display a display screen for inputting proposed content such as issue information regarding at least one issue related to management issues for which a decision is made by a decision-making body.
[0091] This display screen may be a display screen for receiving the input or selection of the title of the proposed issue (proposal title), the decision-making body for voting on the issue, the purpose of the discussion, the proposed content, the proposed time, and the message to the secretariat. Further, the display screen may be capable of receiving the input of the estimated time of the discussion and the attachment of materials. In addition, in the input of the proposed content, it may be possible to input using a pre-registered template, refer to or copy the proposed content and the description of the proposal document of the previous meeting or related meetings, or it may be possible to input via the input and output of the generation model described later.
[0092] Note that the information processing system S according to the embodiment can accept not only the proxy proposal of issues for a meeting by the user PN having the proposal authority but also by other users P. For example, when the issue is proxy-proposed, the information processing system S may generate and transmit notification information for notifying the user PN having the proposal authority that the proxy proposal has been made. Further, the information processing system S may accept the review, approval, or rejection of the proxy proposal by the user PN. In addition, the information processing system S may accept the permission of the user PN for proxy-proposing to other users P. Further, the information processing system S may accept the modification by the user PN for the proxy proposal by other users P.
[0093] In this way, the information processing system S according to the embodiment can present to the user P a meeting that is scheduled or expected to be held in accordance with a predetermined rule such as a pre-registered workflow. As a result, the user P can appropriately propose management issues (topics) and their agendas, and can smoothly conduct the operation of the meeting.
[0094] FIG. 11 is a diagram showing an example of a display screen 240 displayed on the display device 30 of the terminal device T in the management process of management issues according to the embodiment.
[0095] The display screen 240 can function as a notification screen for displaying notification information for the user P accessing from the terminal device T, for example. The display screen 240 includes a display area 241 for displaying notification information related to the user P accessing from the terminal device T. FIG. 11 illustrates a case where notification information 241a to 241c related to the user P accessing from the terminal device T is displayed.
[0096] In addition, the display screen 240 includes an operation button 243 for instructing to make the display area 241 of the notification information non-display. For example, when the operation button 243 is operated, the output control unit 11b may display the display screen 210 of FIG. 8.
[0097] Note that the notification information may include information generated by the system or information created by other users in order to smoothly advance management of management issues and holding of meetings, such as proposed content and recommended proposal timing of topics, reports of execution results of resolution content, and status management of topics, in which the user P is involved.
[0098] Note that the notification information to the user PK of the secretariat that manages the meeting of the decision-making body preferably includes a notification (for example, notification information 241b) notifying that a topic has been proposed to the meeting. Further, the notification information to the user PN belonging to the decision-making body preferably includes a convocation notice to the meeting for discussing and making a decision on the topic. Further, it is preferable that the type and content of the notification information notified can be changed according to the role and settings of the user.
[0099] For example, the notification information 241a is an example of notification information to user PN belonging to the decision-making body, such as "A message has been received from the secretariat regarding the 'topic' of the meeting 'Meeting Name'." For example, the notification information 241b is an example of notification information to user PK of the secretariat that manages the meeting of the decision-making body, such as "A topic for the meeting 'Meeting Name' has been received by the secretariat." For example, the notification information 241c is an example of notification information to user PN belonging to the decision-making body, such as "You have been assigned to the secretariat of the meeting body 'Meeting Body Name'."
[0100] Note that the notification to user P, that is, the display of the notification information, is preferably displayed on a dashboard-like screen (for example, the display screen 210 in FIG. 8) that is displayed immediately after login. As an example, the display screen 240 in FIG. 11 is a screen in which a display area 241 for notification information is superimposed on the display screen 210 in FIG. 8. Also, the notification information may be, for example, notification information that summons user PN belonging to the decision-making body to a meeting, such as "You have been invited to the meeting 'Meeting Name'." Also, the notification information may be, for example, notification information to user PK of the secretariat that manages the meeting of the decision-making body, such as "A message has been received regarding the 'topic' of the meeting 'Meeting Name'." Also, the notification information may be, for example, notification information regarding a task that is managed in association with a topic (topic) in the same way as a meeting, such as "You have been assigned as the person in charge of the task 'Task Name'", to user PK of the secretariat that manages the meeting of the decision-making body or user PN belonging to the decision-making body.
[0101] FIG. 12 is a diagram showing an example of a display screen 250 displayed on the display device 30 of the terminal device T in the management processing of management issues according to the embodiment.
[0102] The display screen 250 can function as a notification management screen for managing notification information displayed to user P accessing from the terminal device T, for example.
[0103] The display screen 250 includes a display area 251 for displaying notification information that has been transmitted by the user PK accessing from the terminal device T or the information processing system S. Each piece of notification information in the display area 251 includes, for example, its title, the beginning part of the summary or content, the transmission date and time, and the display of the sender. Also, for example, a display indicating the viewing status of the notification information may be provided. For example, in the example of FIG. 12, in the notification information 251a, a display such as "15 / 80" indicating that 15 out of 80 users P as the notification destination have viewed it is included. Note that the transmitted notifications are not limited to those sent by the user PK accessing, and may be those sent by the group to which the user PK belongs, or those that the user PK has nothing to do with the transmission but has the viewing authority of the notification information. Also, it is preferably to display the information on the viewing status of the notification information only for some users such as the sender of the notification, from the perspective of information management.
[0104] Also, the notification may be, in addition to the topic being proposed at the meeting, any content that the user as the notification destination wants to convey. For example, it may be to prompt the user to take some action such as approval.
[0105] The display screen 250 also includes a display area 253 for visually displaying the correspondence status of the transmitted notification information numerically and / or using a graph or the like for its destination. FIG. 12 illustrates the display area 253 when the notification information 251a is selected. This display area 253 includes a display area 253a for the summary result of the correspondence status, which numerically displays the number of public views, the number of read views, and the number of executions, or graphically displays the read rate and execution rate using numbers and a graph. Here, the number of executions is information indicating the number of people who have executed a task required to be executed by the notification information. Note that in the display of the summary result of the correspondence status, the items displayed numerically and the items displayed graphically are not limited to the example of FIG. 12 and can be arbitrarily set. Also, the display area 253 may include a display of the correspondence status such as whether each user is a notification destination, whether it has been read, and whether it has been executed.
[0106] In addition, on the display screen 250, operation buttons 253b and 253c for instructing the generation and transmission of notification information for prompting the confirmation of notifications and the execution of tasks may be displayed according to the correspondence status. For example, for all users P in an arbitrary notification destination group, or for uncorresponding users P in an arbitrary notification destination group, or for all users P of the notification destination, an "urging all at once" operation button 253b for instructing the generation and transmission of notification information for prompting the confirmation of the notification and the execution of the task all at once may be displayed. This arbitrary notification destination group may be an organization, a department such as "Personnel" or "Legal Affairs", a job title or rank, or a combination thereof. Further, for example, an "urging" operation button 253c for instructing the generation and transmission of notification information individually for each user P may be provided.
[0107] As described above, the information processing system S according to the embodiment can recommend, remind, inform the status and progress of management issues and topics (topic - attached information), and prompt discussions regarding the response of the user P in relation to the management of management issues (topics) to which the user P is registered by generating and transmitting various notifications (topic - attached information). Further, the information processing system S according to the embodiment can graphically or numerically display the correspondence status (topic - attached information) at the notification destination of various notifications. Further, the generation and transmission of various notifications can be performed in units of arbitrary notification destination groups such as by department. Further, the "transmit and activate" function realized by the generation and transmission of various notifications, that is, the transmission function by notifications, or the sharing function of the process and results of discussions, etc., can be used not only by the user PN of the conference secretariat but also by the user PK of the department in charge of the case according to its nature. Further, it can be used not only by the user P but also in units of groups of users such as departments and secretariats, or used on behalf of another user. That is, according to the information processing system S according to the embodiment, the management of issues or information in the organization can be flexibly supported.
[0108] Note that the object to be graphically displayed is not limited to the response status of notifications, but may be other information managed by the information processing system S in association with management issues. For example, the information processing system S may display a display screen that graphically displays various types of information and analysis results thereof that are directly or indirectly associated with management issues. On this display screen, the analysis results can also be displayed on a dashboard for each type. For example, the information processing system S can generate information such as who has proposed how much, who has commented how much in a meeting, how much time is required until a certain issue is resolved, how many issues have been proposed this month, and how much time has been spent in a meeting, and display it as an analysis result.
[0109] FIG. 13 is a diagram showing an example of a display screen 260 displayed on the display device 30 of the terminal device T in the management issue management process according to the embodiment.
[0110] The display screen 260 can function as, for example, a meeting preparation screen for setting the topics of a meeting. The display screen 260 includes a display area 261 for displaying the meeting information of the target meeting. The display area 261 includes items such as the title of the meeting, the meeting body as the decision-making body, the date and time of the meeting, the participants, and the role of the user P accessing from the terminal device T in that meeting.
[0111] The display screen 260 includes a display 262 showing the progress in a series of processes related to the meeting. On the display screen 260, the display 262 indicates that it is in the stage of "1. Meeting Preparation" in a series of processes such as "1. Meeting Preparation", "2. Meeting Conduct", and "3. Meeting Summary".
[0112] In addition, the display screen 260 includes a display area 263 for displaying the topics proposed for the meeting, that is, the topic candidates. In the example of FIG. 13, the display area 263 includes topic candidates 263a to 263c. Each of the topic candidates 263a to 263c includes the display of the topic title, purpose, discussion result, person in charge, and estimated time. Further, the display screen 260 includes the display of an "Propose" operation button 264 for instructing the proposal of topics for the meeting. When the operation button 264 is operated and the topic is associated with the meeting and registered, it is displayed in the display area 263 as a topic candidate. Note that the information processing system S may display, as topic candidates, topics that were undecided in the previous meeting.
[0113] In addition, the display screen 260 includes a display area 265 for displaying the topics for which decisions etc. are to be made in the meeting. In the example of FIG. 13, the display area 265 includes topics 265a to 265c. Each of the topics 265a to 265c includes the display of the topic title, purpose, discussion result, person in charge, and estimated time.
[0114] For example, the user can move the display portions of the topic candidates 263a to 263c to the topic display area 265 by an operation such as drag and drop. For example, the user can move the display portions of the topics 265a to 265c to the topic candidate display area 263 by an operation such as drag and drop.
[0115] In addition, the topic display area 265 includes the display of the total time of the estimated times of the topics 265a to 265c. Further, the display screen 260 includes a display area 267 for displaying the details of the selected topic or topic candidate among the topic candidates 263a to 263c and the topics 265a to 265c.
[0116] In addition, the display screen 260 includes the display of an operation button 269 for instructing the completion of the meeting preparation such as "The meeting preparation is complete, so go to the next". For example, when the operation button 269 is operated, the output control unit 11b may display the display screen 270 of FIG. 14.
[0117] Note that a checklist of preparation items required for the process of meeting operation may be displayed on the display screen 260. That is, the information processing system S according to the embodiment may manage the preparation items by directly or indirectly associating them with management issues.
[0118] In this way, when performing meeting preparation, the user P selects an issue to be voted on or the like at the meeting from the issue candidates proposed for and thus managed in association with that meeting. In addition, the user P can select an issue to be voted on or the like at the meeting while checking the total estimated time required until the resolution of the issue and the content of each issue.
[0119] FIG. 14 is a diagram showing an example of a display screen 270 displayed on the display device 30 of the terminal device T in the management issue management process according to the embodiment.
[0120] The display screen 270 can function as a meeting management screen for assisting the progress and operation of a meeting, for example, when the meeting is held. The display screen 270 includes a display area 261 for displaying the meeting information of the target meeting. In addition, the display 262 on the display screen 270 indicates that it is at the stage of "2. Meeting held" in a series of processes such as "1. Meeting preparation", "2. Meeting held", and "3. Meeting summary".
[0121] The display screen 270 includes an issue display area 265 including issues 265a to 265c set on the meeting preparation screen of FIG. 13, for example. The display screen 270 also includes a display area 271 for displaying details of the selected issue among issues 265a to 265c. Note that information on issues that were under discussion or unresolved at the previous meeting may be displayed in the display area 271.
[0122] In addition, the display screen 270 includes an input field 273 for inputting the minutes of a meeting such as the resolution content and conclusions regarding the selected issue among issues 265a to 265c, comments on the discussion process such as the speech content of the meeting participants, or tasks for each issue that occurred in the meeting. Note that the minutes, comments, and tasks may be automatically input by voice recognition or may be generated based on the voice data recorded in the meeting. The input content to the input field 273 is directly or indirectly associated with the meeting, the selected issue among issues 265a to 265c, or the management issue associated with that issue and registered (managed) in the system.
[0123] In addition, the display screen 270 includes, for example, an input field 274 for the discussion result of the issue, such as a resolution or a non - resolution. The input result to this input field 274 is directly or indirectly associated with the meeting, the selected issue among issues 265a to 265c, or the management issue associated with that issue and registered in the system, and can be displayed together with meetings 225a to 225c in the display area 225 of the display screen 220 in FIG. 9, for example.
[0124] In addition, the display screen 270 may include the display of an icon 275 for instructing, for example, an enlarged display or a pop - up display of the input field 273 for the minutes, comments, and tasks.
[0125] In addition, the display screen 270 includes the display of an operation button 279 for instructing the completion of the meeting, such as "The meeting has ended, so proceed to the next". For example, when the operation button 279 is operated, the output control unit 11b may display the display screen 280 in FIG. 15.
[0126] In this way, the information processing system S according to the embodiment can display a display screen 270 for receiving the input of the discussion process and result and the generated tasks in the meeting for each issue, and register the received input content directly or indirectly associated with each issue.
[0127] FIG. 15 is a diagram showing an example of a display screen 280 displayed on the display device 30 of the terminal device T in the management issue management process according to the embodiment.
[0128] The display screen 280 includes a display area 281 for browsing a list of the results of a meeting over a plurality of topics. The display screen 280 includes a display area 261 for displaying the meeting information of the target meeting. Also, in the display screen 280, the display 262 indicates that it is at the stage of "3. Meeting summary" in a series of processes such as "1. Meeting preparation", "2. Meeting holding", and "3. Meeting summary".
[0129] In the example of FIG. 15, the display area 281 includes the conclusions 281a, 281b of the topics. Each of the conclusions 281a, 281b of the topics is information directly or indirectly associated with the management issues, and includes the display of the topic title, purpose, person in charge, time required for the discussion of the topic, results, and tasks. In each of the conclusions 281a, 281b of the topics, the display of the task includes the display of the task title, deadline, and person in charge. Also, the display of the task includes the display of an icon indicating the completed / uncompleted state of the task.
[0130] Note that the display screen can display a display for checking the status of the tasks of the issues. Performing such a display is sometimes also referred to as monitoring. Also, it may include a display area for such settings and a display of operation buttons for instructing the display of the display screen. This monitoring setting may be to set, for example, the content of continuous reports, reporting time, reporting frequency, in intermediate reports and final reports, the reporting destination, reporting content, sharing period, current status, etc. after a decision is made. Also, in the monitoring setting, an evaluation of the decision may be inputtable. Also, the information processing system S can manage the results of monitoring settings such as the content of reports directly or indirectly associated with the management issues. Thereby, in a new decision-making process regarding related management issues, the results of past monitoring settings can be referred to.
[0131] In addition, the display screen 280 includes the display of an operation icon 285 for instructing to "lock the meeting" regarding the meeting. Here, "locking the meeting" may mean restricting the editing of the meeting information of the meeting or / and shifting to a mode of outputting the minutes for public viewing in a non-editable format such as PDF. The minutes for public viewing can also be output with content according to the viewing authority described later.
[0132] Note that the display screen 280 may display or show an operation button for instructing to move the topic that was being discussed or not yet decided in the meeting to the next meeting.
[0133] As described above, when the information processing system S according to the embodiment displays the display screen 280 including the list of conclusions of each topic in the meeting for each topic, regarding the tasks generated in the discussion of each topic, the completion status thereof can be visualized and displayed. Thereby, the user P can visually grasp the tasks generated in the meeting and their completion status (topic-associated information).
[0134] Generally, a series of discussions regarding management issues are carried out by multiple meeting bodies through multiple escalations. For this reason, when the discussions are managed for each meeting body, it is necessary to check the proposal documents and minutes of each topic in the progress of the management issues. In such a situation, according to the information processing system S according to the embodiment, since information such as meetings, topics, and conclusions of topics can be managed by directly or indirectly associating them with management issues, the progress status and results of a series of discussions regarding management issues by multiple meeting bodies can be checked at once.
[0135] In addition, the management issue and its workflow are not limited to a one-to-one relationship. There may be a case where multiple management issues are in a relationship of mutual reference and dependence. In such a situation, the information processing system S according to the embodiment can also manage the reference and dependence relationships of multiple resolutions regarding multiple management issues by associating and managing the related management issues.
[0136] Note that the information processing system S according to the embodiment may be configured to cooperate with an external information processing system that generates information based on, for example, a learned model, specifically, an input in natural language called prompt data and input sentences, and a large language model. Alternatively, the information processing system and the information processing system S according to the embodiment may be configured as one system. Further, the information processing system may be operated by a party different from the information processing system S, that is, an external service provided by a third party.
[0137] This information processing system may include, for example, a machine learning model called a large language model (LLM). Examples of the machine learning model include BERT (Bidirectional Encoder Representations from Transformers), GPT (Generative Pre-trained Transformer), and particularly ChatGPT or GPT-4. The information processing system can realize its functions by using a hardware configuration similar to that of the information processing system S, for example, using a storage area or having the processor execute a program stored in the storage area.
[0138] As an example, the external information processing system has a configuration similar to that of a general computer, similar to the information processing device 10 of the information processing system S described with reference to FIG. 2. As an example, it has a processor, a main memory, an auxiliary memory, a network interface, and a device interface. Assuming that the processor, main memory, auxiliary memory, network interface, and device interface of the external information processing system have the same hardware configuration as the processor 11, main memory 13, auxiliary memory 15, network interface 17, and device interface 18 of the information processing device 10, the description thereof will be omitted. Note that in the information processing system, the device interface is not an essential component and can be omitted as appropriate.
[0139] The generation model (e.g., the parameters defining the model) may be stored in the memory within the information processing system S, or may be stored in the memory within an external information processing system that is communicably connected to the information processing system S. By using the generation model stored in the external information processing system, the user can utilize a high-performance generation model while reducing the burden of costs such as model training and maintenance. Further, the generation model may include a first generation model and a second generation model. By using a plurality of models, for example, setting the first generation model as a general large-scale language model that does not use the user's information provided by an external vendor for training, and training or tuning the second generation model according to preferences and trends based on the user's information, it becomes possible to generate more appropriate information for the user and to manage tasks or information more appropriately. In this case, the second generation model may generate the information that is input to the first model or may adjust the input and output of the first model.
[0140] The first generation model is stored in an external information processing system, and the second generation model may be stored in the same or different storage device (memory) within the information processing system S that is communicably connected to the external information processing system. Note that the second generation model may be one or more layers that constitute a part of the first generation model, or may be a model separated from the first generation model.
[0141] In the information processing system S, the generation model can be used in various ways.
[0142] For example, using a generative model, information such as management issues and topics registered in the information processing system S may be generated. The generated text may be, for example, a list, phrases, headings, or other types of text. Additionally, formats defined for each meeting or document may be prepared and input into the generative model. For example, by using prompt data such as "Generate topics for management meetings containing these words in accordance with the format of management issue topics," it is possible to propose topics that conform to the format. This format can be set by the user or the information processing system S.
[0143] Also, for example, using a generative model, it is possible to generate and summarize meeting minutes, proposals for management issues and topics, company internal materials, etc., and extract arbitrary information, such as extracting arbitrary information like major topics and schedules from meeting minutes. For example, on the display screen that appears when the operation button 214 for instructing the display of "Meeting List" on the display screen 210 in FIG. 8 is operated, a summary based on the minutes of each meeting may be displayed. Also, in addition to the summary, information such as the background, purpose, items to be confirmed, and decisions may be extracted and displayed.
[0144] Furthermore, for example, it is possible to generate documents with different levels of detail according to viewing permissions, etc. for certain content (for example, for certain highly confidential topics or items, the text has been replaced with statements indicating deletion or inability to view). This document can be output, for example, as public meeting minutes. Note that the setting of viewing permissions may be performed, for example, using predefined regulations for users, departments, or affiliated meeting bodies. As this regulation, the job authority regulation or an extended version of this regulation may be managed as a workflow in the information processing system S. Note that the viewing permissions may be set for each issue, meeting, or topic.
[0145] In addition, it is possible to generate an overview of the issue and a summary of the conclusion. For example, on the display screen 220 of FIG. 9, summaries of each meeting 225a to 225c may be displayed. Also, for example, on the display screen 280 of FIG. 15, summaries of the conclusions 281a and 281b of each issue may be displayed, or the extracted information such as background, purpose, items to be confirmed, and items decided may be displayed. Further, the actions included in the minutes can be extracted and automatically taskified, and displayed as tasks for the conclusions 281a and 281b of each issue on the display screen 280 of FIG. 15.
[0146] In addition, it is possible to integrate discussions across multiple meetings and proposals and generate a summary or compilation of the process. For example, on the display screen 220 of FIG. 9, the discussions across each meeting 225a to 225c up to the present may be integrated and displayed as a summary of the in-house documents.
[0147] In addition, it is possible to extract parts considered important or parts to be highlighted using a generation model, and it is possible to attach a highlighting display such as a highlight to that point. For example, using a large language model, from the minutes or the summary of the minutes, necessary information such as background, conclusion, items to be confirmed, items decided, pointed-out items, actions associated with tasks, amounts, schedules, etc. can be extracted, and further, highlighting can be attached in different colors and displays according to the type of information.
[0148] Also, for example, using a generation model, it is possible to search for and output information necessary for the management of issues or information. The output is, for example, the generation of an answer or a response to a question based on information obtained by searching for in-house documents (e.g., business plans, funding plans, etc., internal regulations, information on business partners) including materials used for presentations at meetings and content and basis related to the issue. The question may be about the content that the user wants to confirm when proposing an issue, or it may be an answer to a question included in the issue.
[0149] In addition, for example, using a generative model, answers may be provided to inquiries regarding information, laws, regulations, guidelines, internal regulations, formats, manuals, etc. related to the issue. For example, prompt data that displays information on the internal approval route necessary when proposing an issue, as well as information on laws that should be complied with or are considered to pose risks regarding the issue and resolution content, may be used to output and display them.
[0150] In the search based on this internal document and the output of the answer, for example, first, for a large language model, prompt data including an instruction to output an appropriate search query (e.g., keyword, text embedding, SQL, etc.) for obtaining information to answer the user's question or inquiry is generated. Then, the prompt data is input into the large language model, and the obtained search query can be used to search the Internet, within the information processing system, the user's owned database, etc. After identifying a document containing information necessary for answering the question through the search, the information contained in the document and an instruction sentence are input into the large language model or a calibration program so that the information is in an appropriate answer form, and an answer to the user's question or inquiry can be obtained as the output. The calibration program may be appropriately stored in the internal memory of the information processing system S or an external information processing system as needed.
[0151] Note that it is preferable to prepare the prompt data for typical questions and inquiries as templates. This eliminates the need for the user to input the entire text of the prompt data. Examples of inquiries include proposal, investigation, summary, calibration, display of related rules, etc. By creating prompt data including an instruction sentence that can execute the inquiry in association with buttons or dropdown menus for the inquiry content, the user can easily make an inquiry by selecting, etc.
[0152] The input and output of the generative model may be such that the user inputs within a window and the output is displayed within the window, or it may be interactive like a chatbot.
[0153] The information processing system S may also be able to manage tasks other than those that are the subject of management or meeting topics in the same way as topics, such as display and monitoring. For example, tasks that are not on the agenda of the meeting managed by the information processing system S but are broken down to achieve the resolutions of the meeting may also be subject to progress confirmation and monitoring.
[0154] Note that the user P may have different access rights to the information processing system S. The access rights may be provided for each individual, or may be set for each group such as the department, decision-making body, secretariat, etc. to which the user P belongs. Also, the access rights may be set based on information (topic-related information) such as the department in charge set for the management issue (topic). For example, the user P who is a section chief may have the right to view, write, and edit all data related to the section chief meeting to which the user P belongs, and may not have access rights to data related to the management meeting and cannot view it, etc., but may have the right to view and comment on the data of the management meeting related to the management issue for which the user's own department is the department in charge. Also, the access rights may be set for each management issue. Also, when making a written resolution, if the user does not have the right to vote, such as when the user is a related party, the vote setting of the user can be invalidated.
[0155] Note that the information processing system S can display information necessary for management issue management, for example, for setting the decision-making body corresponding to the topic. For example, information indicating predetermined rules such as laws, regulations, guidelines, internal regulations, manuals, etc. that should be considered when selecting the decision-making body may be displayed. Thereby, it is possible to easily manage issues or information.
[0156] The information processing apparatus 10 according to the embodiment includes at least one processor 11. The processor 11 realizes a registration management unit 11a, an output control unit 11b, and a storage unit 11c. The processor 11 registers and manages at least one issue in association with at least one meeting held by at least one organization organ that performs an action on the at least one issue, in relation to a problem including the at least one issue. The processor 11 outputs display information for displaying information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that performs an action on the issue, for each of the at least one issue.
[0157] Further, the management method for management issues according to the present embodiment includes a step of registering and managing at least one issue in association with at least one meeting held by at least one organization organ that performs an action on the at least one issue, in relation to a problem including the at least one issue. Further, the management method for management issues according to the present embodiment includes a step of outputting display information for displaying information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that performs an action on the issue, for each of the at least one issue.
[0158] Further, the management program for management issues according to the present embodiment causes a computer to register and manage at least one issue in association with at least one meeting held by at least one organization organ that performs an action on the at least one issue, in relation to a problem including the at least one issue. Further, the management method for management issues according to the present embodiment causes a computer to output display information for displaying information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that performs an action on the issue, for each of the at least one issue.
[0159] According to these configurations, by managing a meeting based on a predetermined rule in association with, that is, directly or indirectly linked to, an issue (topic) such as a management issue, it is possible to present future plans and predictions regarding a meeting related to the user P accessing from the terminal device T. As a result, the user P can easily grasp which meeting to propose next. That is, according to the above configuration, smooth operation of the meeting is realized. Therefore, according to the technology according to the embodiment, it is possible to assist in managing issues or information in the organization.
[0160] Further, in the above configuration, information indicating a future meeting schedule or prediction may be generated based on a proposed topic route (workflow) for at least any one of a pre-registered organization, issue, and topic type. According to this configuration, it is possible to present to the user P a meeting that is scheduled or predicted to be held in accordance with a predetermined rule such as a pre-registered workflow. As a result, the user P can appropriately propose management issues (topics) and their topics, and can smoothly conduct the operation of the meeting.
[0161] Further, in the above configuration, the display information for displaying information based on a predetermined rule may include, for each of at least one topic, information indicating a future meeting schedule or prediction, and information indicating a history of actions by at least one organization. According to this configuration, regarding a meeting related to the user P accessing from the terminal device T, in addition to or instead of future plans and predictions, it is possible to present to the user P the past discussions and resolution results thereof. As a result, the user P can at a glance confirm the process discussed in the meeting and the current state of each topic. In addition, the user P can easily perform post-resolution monitoring such as confirming the resolution content.
[0162] Also, in the above configuration, at least one institution that takes actions regarding the issues may be a meeting body. According to this configuration, regarding meetings where decision-making and information sharing are carried out by a meeting body such as a board of directors meeting, a management meeting, an executive officers' meeting, a business headquarters meeting, a section chief meeting, a section manager meeting, etc., related to the user P accessing from the terminal device T, future plans and predictions can be presented.
[0163] Note that in the above-described embodiment, "determine whether it is A" may mean "determine that it is A", or "determine that it is not A", or "determine whether it is A or not".
[0164] Note that the program executed by each device of the information processing system S of this embodiment may be configured to be recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk) in an installable format or an executable format file and provided. Also, the program may be configured to be pre-embedded in a ROM or the like and provided.
[0165] Furthermore, the program may be configured to be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the program may be configured to be provided or distributed via a network such as the Internet.
[0166] According to at least one of the embodiments described above, it is possible to support the management of issues or information in an organization.
[0167] Embodiments and modifications of the present invention have been described, but these embodiments and modifications are presented as examples and are not intended to limit the scope of the invention. This novel embodiment and its modifications can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the gist of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and the equivalent scope thereof.
Explanation of Reference Numerals
[0168] 10 Information processing apparatus 11, 21 Processor 11a Registration management unit 11b Output control unit 11c Storage unit 21a Terminal control unit 21b Browser unit 13, 23 Main memory 15, 25 Auxiliary memory 17, 27 Network interface 18, 28 Device interface 19, 29 Bus 30 Display device 31 Input device S Information processing system T1~TN Terminal device P1~PN User N Network
Claims
1. Comprising at least one processor, the processor associates and registers at least one topic with at least one meeting by at least one organ of an organization that performs an action regarding the at least one topic, with respect to a problem including the at least one topic, outputs display information that displays information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that performs an action regarding each of the at least one topic, An information processing apparatus.
2. The processor generates information indicating a schedule or prediction of the future meeting based on a proposal route of the topic for at least any one of the pre-registered organs, problems, and types of topics. The information processing apparatus according to Claim 1.
3. The processor outputs the display information that displays information based on the predetermined rule, including information indicating a history of actions by the at least one organ together with the information indicating a schedule or prediction of the future meeting, with respect to each of the at least one topic. The information processing apparatus according to Claim 1.
4. At least one of the organs that perform actions regarding the problem is a meeting body. The information processing apparatus according to any one of Claims 1 to 3.
5. A step of associating and registering at least one topic with at least one meeting by at least one organ of an organization that performs an action regarding the at least one topic, with respect to a problem including the at least one topic, A step of outputting display information that displays information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that performs an action regarding each of the at least one topic, An information processing method.
6. Associating and registering at least one topic with at least one meeting by at least one organ of an organization that performs an action regarding the at least one topic, with respect to a problem including the at least one topic, Outputting display information that displays information based on a predetermined rule, including information indicating a schedule or prediction of a future meeting that performs an action regarding each of the at least one topic, A program for causing a computer to execute.
Citation Information
Patent Citations
Management support system, management support device and management support method
JP2022014405A