Sales support system, sales support device, sales support method, and program

Abstract

To provide a personal authentication technique which fundamentally solves problems such as commodity resale, by generating a unique ID.SOLUTION: A sales support device comprises: a reception unit 11a which receives user account information concerned with a virtual shop on the Internet, and face image data, transmitted from a terminal device; a storage unit 13 which stores at least the unique ID; a management unit 11c which associates the user account information concerned with the virtual shop on the Internet, and data obtained by irreversibly converting the face image data to the data consisting of a definite sequence of numbers and encrypting the data, with the unique ID, registers the data with the storage unit 13 and manages the data; and an authentication unit 11d which performs authentication based on the unique ID.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a sales support technology with a personal authentication function that fundamentally solves problems such as reselling of products.

Background Art

[0002] Conventionally, for products with rare value, it has been required to exclude participation in lotteries by those who purchase for the purpose of reselling.

[0003] Here, in Patent Document 1, a purchase history DB stores the member identification information of a purchaser in association with information indicating whether the purchaser has resold the right to participate, and further accepts a request for reselling the right to participate and a purchase request for the right to participate to be resold. Based on the stored content of the purchase history DB, a lottery device is disclosed that determines that the resale of the right to participate is established on the condition that the purchaser of the request does not hold the right to participate in the same event redundantly.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, Patent Document 1 does not disclose generating a unique ID by associating SNS account information with biometric information and authenticating using the unique ID.

[0006] The present invention has been made in view of such problems, and an object thereof is to provide a sales support technology with a personal authentication function that fundamentally solves problems such as reselling of products by generating a unique ID.

Means for Solving the Problems

[0007] In order to solve the above problems, a sales support device according to an aspect of the present invention includes a reception unit that receives user account information related to a virtual store on the Internet and face image data transmitted from a terminal device, a storage unit that stores at least a unique ID, and the user account information related to the virtual store on the Internet and the data obtained by irreversibly converting and encrypting the face image data into data composed of a certain number sequence are associated with the unique ID and registered and managed in the storage unit, and an authentication unit that performs authentication based on the unique ID.

[0008] A sales support system according to another aspect of the present invention is a sales support system including a terminal device and a sales support device. The terminal device includes an imaging unit that captures a user's face image, and a transmission unit that transmits user account information related to a virtual store on the Internet and the face image data obtained by the imaging to the sales support device. The sales support device includes a reception unit that receives user account information related to a virtual store on the Internet and face image data transmitted from the terminal device, a storage unit that stores at least a unique ID, and the user account information related to the store on the SNS and the data obtained by irreversibly converting and encrypting the face image data into data composed of a certain number sequence are associated with the unique ID and registered and managed in the storage unit, and an authentication unit that performs authentication based on the unique ID.

[0009] The sales support method according to another aspect of the present invention is a sales support method by a sales support system including a terminal device and a sales support device. In the terminal device, a face image of a user is captured, and user account information related to a virtual store on the Internet and face image data obtained by the capture are transmitted to the sales support device. In the sales support device, user account information related to a virtual store on the Internet and face image data transmitted from the terminal device are received, and the user account information related to the virtual store on the Internet and the face image data are irreversibly converted into data consisting of a certain number sequence, encrypted data, and associated with a unique ID and registered and managed in a storage unit, and authentication based on the unique ID is performed.

[0010] The program according to another aspect of the present invention causes a computer including at least a storage unit for storing a unique ID to function as a reception unit that receives user account information related to a virtual store on the Internet and face image data transmitted from a terminal device, a management unit that associates the user account information related to the virtual store on the Internet and the face image data with data irreversibly converted into data consisting of a certain number sequence and encrypted data, registers and manages them in the storage unit with a unique ID, and an authentication unit that performs authentication based on the unique ID.

Advantages of the Invention

[0011] According to the present invention, by generating a unique ID, it is possible to provide a sales support technology having a personal authentication function that fundamentally solves problems such as resale of products.

Brief Description of the Drawings

[0012]

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DETAILED DESCRIPTION OF THE INVENTION

[0013] Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[0014] FIG. 1 shows and describes the configuration of a sales support system according to an embodiment of the present invention.

[0015] As shown in the figure, this sales support system is configured by connecting a sales support device 1 composed of a server device or the like, a user's terminal device 2, and a store's terminal device 3 wirelessly or wired via a communication network 4 such as the Internet. As the terminal devices 2 and 3, various types such as smartphones, tablet terminals, notebook personal computers, and desktop personal computers can be adopted.

[0016] In such a configuration, the user uses the terminal device 2 to newly register a user account related to a virtual store on the Internet and transmits the user account information and the face image data captured by the camera to the sales support device 1. More specifically, for example, the user performs social login of an account of a social networking service (hereinafter referred to as SNS) and newly registers a user account related to a store on the SNS by an LSO (Live Self Order) system or the like. Then, the user account information related to the store on the SNS and the face image data captured by the camera are transmitted to the sales support device 1.

[0017] The sales support device 1 generates a unique ID by associating user account information related to a virtual store on the Internet (for example, a store on the SNS) with data obtained by irreversibly converting face image data into data consisting of a certain number sequence and encrypting it, and registers it on a database (DB). As a result, the user account information related to the virtual store on the Internet and the encrypted face image data are combined on the DB and managed as a unique ID. After this registration, for example, when applying for a lottery for the right to purchase a product, this unique ID is used for authentication.

[0018] FIG. 2 shows and explains the configuration of the sales support device of the sales support system.

[0019] As shown in the figure, the sales support device 1 includes a control unit 11, a communication unit 12, and a storage unit 13. The control unit 11, the communication I / F 12, and the storage unit 13 are communicably connected via a system bus. In addition to these configurations, it may have an input unit such as a keyboard and a mouse, and a display unit such as a liquid crystal display for performing various displays.

[0020] The communication I / F 12 is realized by, for example, a network interface card (NIC; Network Interface Card) or the like, is connected to a communication network 4 such as the Internet by wire or wirelessly, and is a communication interface for communicating with the terminal devices 2, 3, etc.

[0021] The storage unit 13 is implemented by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, a hard disk drive (HDD), or an optical disk device, and stores in advance a program executed by the control unit 11. Further, the storage unit 13 includes a user information storage unit 14, a store information storage unit 15, an authentication storage unit 16, and a purchase information storage unit 17. Each of the storage units 14 to 17 functions as a database (DB).

[0022] More specifically, in the user information storage unit 14, attribute information such as the user's name, age, gender, address, phone number, email address, etc., and purchase history information, etc. are stored in association with the user ID. In the store information storage unit 15, attribute information such as the store name, location, phone number, email address of the person in charge, etc., and product information (including order, sales information, etc.) of the products handled are stored in association with the store ID.

[0023] In the authentication storage unit 16, in association with a unique ID, the user ID, user account information related to a virtual store on the Internet (for example, a store on an SNS), and data obtained by irreversibly converting face image data into data consisting of a certain number sequence and encrypting it are stored. In other words, for each user, user account information related to a virtual store on the Internet and encrypted data related to the user's face image data are associated and stored as a unique ID. And in the purchase information storage unit 17, in association with the purchase ID, the store ID of the handling store, the user ID of the purchaser (orderer), purchase target product information, lottery result, status, etc. are stored.

[0024] The control unit 11 is implemented by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. The control unit 11 is composed of an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Array). By reading and executing the program stored in the storage unit 13, the control unit 11 functions as, for example, a receiving unit 11a, a transmitting unit 11b, a management unit 11c, an authentication unit 11d, a purchase processing unit 11e, a generation unit 11f, a settlement unit 11g, and a main control unit 11h.

[0025] In such a configuration, the receiving unit 11a receives user account information, face image data, etc. related to a store on the SNS from the user's terminal device 2. The transmitting unit 11b transmits display data such as lottery results to the user's terminal device or the like.

[0026] The management unit 11c associates and registers in the authentication storage unit 16 and manages the user account information related to a virtual store on the Internet (for example, a store on the SNS) received by the receiving unit 11a and the encrypted data related to the user's face image data under a unique ID. Note that the main control unit 11h generates encrypted data by irreversibly converting the user's face image into data consisting of a certain number sequence.

[0027] Furthermore, the management unit 11c registers and manages user information in the user information storage unit 14, store information in the store information storage unit 15, and purchase information in the purchase information storage unit 17, respectively.

[0028] The authentication unit 11d refers to the authentication storage unit 16 based on a request for authentication from the user's terminal device 2 and performs authentication based on the unique ID. For example, when applying for a lottery for the right to purchase a product, authentication is performed based on the unique ID.

[0029] The purchase processing unit 11e performs processes related to purchases, such as conducting a lottery based on a lottery application for the right to purchase a product from the user's terminal device 2, and issuing a sorting ticket (such as a two-dimensional code) to the user who wins the lottery.

[0030] The generation unit 11f generates display data and the like for a screen related to the lottery result and the like regarding the right to purchase a product. The settlement unit 11g conducts electronic settlement and the like related to the purchase of a product. In addition, the main control unit 11h controls the entire sales support device 1, including generating the encrypted data.

[0031] As described above, according to the sales support device related to this embodiment, even if a user registers multiple accounts on SNS or the like, the face of a certain user is associated with only one account, so other accounts will not be valid. Therefore, it is possible to eliminate duplicate registrations related to face registration. That is, for duplicate registration data, after collation on the DB, it can be completely invalidated (invalidating the registration data from the second piece onwards), so a completely unique ID can be generated, and proper authentication using the unique ID becomes possible.

[0032] FIG. 3 shows and explains the configuration of the terminal device of the sales support system. Here, the configuration of the user's terminal device 2 will be described, but the terminal device 3 of the store has a similar configuration.

[0033] As shown in the figure, the terminal device 2 (3) includes a control unit 21, a communication unit 22, an imaging unit 23, an operation unit 24, a display unit 25, and a storage unit 26. Each unit 21 - 26 is communicably connected via a system bus. The communication I / F 22 is realized by, for example, a NIC or the like, and is connected to a communication network 4 such as the Internet by wire or wirelessly, and is a communication interface for communicating with the sales support device 1 and the like.

[0034] The imaging unit 23 captures the user's face image. The operation unit 24 is implemented by a mouse, keyboard, etc., and accepts various operation inputs by the user. The display unit 25 is implemented by a liquid crystal display or the like and performs various displays. Note that the operation unit 24 and the display unit 25 may be integrally configured as a touch panel. The storage unit 26 is implemented by, for example, a semiconductor memory element such as a RAM or a flash memory, an HDD, or an optical disk device, and stores a program executed by the control unit 21.

[0035] The control unit 21 is implemented by a CPU, MPU, etc., and may be composed of an integrated circuit such as an ASIC or an FPGA. The control unit 21 functions as a transmission unit 21a, a reception unit 21b, and a display control unit 21c by executing the program stored in the storage unit 26.

[0036] More specifically, the transmission unit 21a transmits user account information related to a store on the SNS, face image data, etc. to the sales support device 1 via the communication unit 22. The reception unit 21b receives display data of various screens from the sales support device 1 via the communication unit 22. The display control unit 21c controls the display unit 25 to perform various displays based on the display data.

[0037] When issuing a unique ID, the user registers a new account for the store by logging in to a virtual store on the Internet (for example, social login with an SNS account) with the terminal device 2, and registers face image data for the store account using the imaging unit 24 of the user's own terminal device 2.

[0038] Hereinafter, with reference to the flowchart of FIG. 4, the processing procedure related to unique ID generation by the sales support system will be described.

[0039] As a premise, on the user's terminal device 2 side, a new registration of a user account related to a virtual store on the Internet (for example, a store on the SNS) is performed, and at the same time, a face image is captured using the imaging unit 24 of the terminal device 2, and the user account information and the face image data are sent to the sales support device 1.

[0040] When this process starts, the receiving unit 11a acquires user account information related to a virtual store on the Internet (for example, a store on SNS) (S1), and further acquires face image data (S2). The main control unit 11h generates data obtained by irreversibly converting the user's face image into data consisting of a certain number sequence and encrypting it. The management unit 11c associates the user account information related to the virtual store on the Internet (for example, a store on SNS) received by the receiving unit 11a with the encrypted data related to the user's face image data under a unique ID, registers it in the authentication storage unit 16, and manages it (S3). Thus, the process related to unique ID generation is completed.

[0041] Next, with reference to the flowchart of FIG. 5, the processing procedure related to product ordering using a unique ID by the sales support system will be described. Here, the description will proceed while appropriately referring to the screen display examples of FIGS. 6(a) to 6(d).

[0042] The user logs in to a virtual store on the Internet (for example, social login to SNS) with the terminal device 2 (S11). The screen display at the time of login is, for example, as shown in FIG. 6(a). In this logged-in state, the user captures his / her own face image with the imaging unit 24 of the terminal device 2 (S12). This face image capture screen is, for example, as shown in FIG. 6(b). Then, the transmission unit 21b of the terminal device 2 transmits the user account information related to the virtual store on the Internet (for example, a store on SNS) and the face image data to the sales support device 1 and makes an authentication request (S13).

[0043] In the sales support device 1, the receiving unit 11a receives user account information related to a virtual store on the Internet (for example, a store on an SNS) and face image data sent from the terminal device 2 (S14). The authentication unit 11d refers to the authentication storage unit 16 and performs authentication based on the unique ID (S15). Specifically, authentication is performed based on whether the received user account information related to the virtual store on the Internet (for example, a store on an SNS) and the face image data match those associated with the unique ID stored in the authentication storage unit 16. When the authentication is successful, the generation unit 11f generates display data related to the lottery result, and the transmission unit 11b transmits the display data to the terminal device 2 (S16).

[0044] In the terminal device 2, the receiving unit 21a receives the display data (S17), and the display control unit 21c performs display based on the display data on the display unit 25 (S18). The state of the display is as shown in, for example, FIG. 6(c), and the lottery number, product receipt date, sorting ticket number, etc. will be shown. When the "Purchase Product" tab at the lower left of this screen is selected, the screen transitions to the screen as shown in FIG. 6(d), and it becomes possible to order products. When the operation unit 24 of the terminal device 2 is operated and an order is selected, the transmission unit 21b transmits a request for the order to the sales support device 1 (S19).

[0045] In the sales support device 1, the receiving unit 11a receives the order request (S20), the purchase processing unit 11e performs the purchase process, and updates the information in the purchase information storage unit 17 (S21). Thus, a series of processes is completed.

[0046] Next, with reference to the flowchart of FIG. 6, the processing procedure related to product receipt using the unique ID by the sales support system will be described. Here, the description will proceed while appropriately referring to the screen display examples of FIGS. 7(a) to 7(c).

[0047] The user displays the my page on the terminal device 2 (S31). The state of this screen is as shown in, for example, FIG. 7(a). On this screen, the screen can be switched and displayed to either "before entry" or "after entry" to the purchase venue. In this example, the information of "before entry" is shown. When the tab of "ordered goods" in the lower right of this screen is selected, the transmission unit 21b transmits a product confirmation request to the sales support device 1 (S32).

[0048] In the sales support device 1, the reception unit 11a receives this product confirmation request (S33). Under the control of the main control unit 11h, the generation unit 11f generates display data for the confirmation screen, and the transmission unit 11b transmits the display data to the terminal device 2 (S34).

[0049] In the terminal device 2, the reception unit 21a receives this display data and displays the confirmation screen on the display unit 25 under the control of the display control unit 21c (S35). The state is as shown in, for example, FIG. 7(b), and a list of ordered products and a part of the attribute information of the orderer are shown.

[0050] After confirming this screen, when the tab of "product sorting exchange ticket" in the center of the lower part of the my page is selected, the transmission unit 21b transmits a sorting ticket request to the sales support device 1 (S36). In the sales support device 1, the reception unit 11a receives this sorting ticket request (S37). Under the control of the main control unit 11h, the generation unit 11f generates display data for the sorting ticket screen, and the transmission unit 11b transmits the display data to the terminal device 2 (S38).

[0051] In the terminal device 2, the reception unit 21a receives this display data and displays the sorting ticket screen on the display unit 25 under the control of the display control unit 21c (S39). The state is as shown in, for example, FIG. 7(c), and a two-dimensional code related to the sorting ticket is shown. The user can prove that they are the orderer by presenting the sorting ticket including this two-dimensional code when delivering the goods at the store. Thus, a series of processes end.

[0052] As described above, according to the embodiment of the present invention, there is provided a sales support apparatus including a receiving unit 11a that receives user account information and face image data related to a store on an SNS transmitted from a user's terminal device 2, a storage unit 13 that stores at least a unique ID, and a management unit 11c that associates and registers in the storage unit 13 for management user account information related to a virtual store on the Internet (for example, a store on an SNS) and data obtained by irreversibly converting face image data into data consisting of a certain number sequence and encrypting the data with the unique ID, and an authentication unit 11d that performs authentication based on the unique ID.

[0053] Therefore, by performing authentication with a unique ID generated by associating SNS account information and biometric information, it is possible to exclude lottery participants for resale purposes and conduct a lottery related to equal product purchases.

[0054] As described above, the embodiments of the present invention have been described. However, it goes without saying that the present invention is not limited to this and various improvements and modifications can be made without departing from the spirit thereof.

[0055] For example, the biometric information is not limited to face image information, and of course, various biometric information such as fingerprints, irises, and veins can be adopted.

Explanation of Reference Numerals

[0056] 1... Sales support apparatus, 2... Terminal device, 3... Terminal device, 4... Communication network, 11... Control unit, 11a... Receiving unit, 11b... Transmitting unit, 11c... Management unit, 11d... Authentication unit, 11e... Purchase processing unit, 11f... Generation unit, 11g... Settlement unit, 11h... Main control unit, 12... Communication I / F, 13... Storage unit, 14... User information storage unit, 15... Store information storage unit, 16... Authentication storage unit, 17... Purchase information storage unit, 21... Control unit, 21a... Transmitting unit, 21b... Receiving unit, 21c... Display control unit, 22... Communication I / F, 23... Imaging unit, 24... Operation unit, 25... Display unit, 26... Storage unit.

Claims

1. A reception unit that receives user account information related to a virtual store on the Internet and face image data transmitted from a terminal device, A storage unit that stores at least a unique ID, A management unit that associates and registers in the storage unit for management the user account information related to the virtual store on the Internet and the data obtained by irreversibly converting and encrypting the face image data into data consisting of a certain number sequence using the unique ID, An authentication unit that performs authentication based on the unique ID, A sales support device.

2. A sales support system comprising a terminal device and a sales support device, The terminal device includes An imaging unit that captures a user's face image, A transmission unit that transmits user account information related to a virtual store on the Internet and the face image data obtained by the imaging to the sales support device, and is provided with The sales support device includes A reception unit that receives user account information related to a virtual store on the Internet and face image data transmitted from a terminal device, A storage unit that stores at least a unique ID, A management unit that associates and registers in the storage unit for management the user account information related to the store on the SNS and the data obtained by irreversibly converting and encrypting the face image data into data consisting of a certain number sequence using the unique ID, An authentication unit that performs authentication based on the unique ID, A sales support system.

3. A sales support method by a sales support system comprising a terminal device and a sales support device, In the terminal device, Capture a user's face image, Transmit user account information related to a virtual store on the Internet and the face image data obtained by the imaging to the sales support device, In the sales support device, Receive user account information related to a virtual store on the Internet and face image data transmitted from a terminal device, Associate and register in the storage unit for management the user account information related to the virtual store on the Internet and the data obtained by irreversibly converting and encrypting the face image data into data consisting of a certain number sequence using the unique ID, Perform authentication based on the unique ID A sales support method.

4. A computer provided with a storage unit that stores at least a unique ID, A reception unit that receives user account information related to a virtual store on the Internet and face image data transmitted from a terminal device, A management unit that associates and registers in the storage unit for management the user account information related to the virtual store on the Internet and the data obtained by irreversibly converting and encrypting the face image data into data consisting of a certain number sequence with a unique ID, and a program that functions as an authentication unit that performs authentication based on the unique ID. ​

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